2018 Public Service Employee Survey Results by Theme for Corporate Support Services Division

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 34 42 12 8 5 0 0 75 13 160671
2018 Statistics Canada 35 44 11 7 3 0 0 79 9 3614
2018 Census, Operations and Informatics Field 33 46 12 6 3 0 0 79 10 896
2018 Operations Branch 32 47 11 8 2 0 0 79 10 144
2018 Corporate Support Services Division 53 33 8 6 0 0 0 86 6 29

Question 9. Overall, I feel valued at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 29 37 14 11 9 0 0 66 20 160988
2018 Statistics Canada 34 40 13 8 4 0 0 75 12 3624
2018 Census, Operations and Informatics Field 31 41 15 8 4 0 0 72 13 894
2018 Operations Branch 27 45 16 7 4 0 0 73 11 144
2018 Corporate Support Services Division 34 36 24 6 0 0 0 70 6 29

Question 10. I am proud of the work that I do.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 50 35 9 3 2 0 0 85 5 160125
2018 Statistics Canada 48 38 9 3 1 0 0 86 5 3610
2018 Census, Operations and Informatics Field 48 38 9 4 1 0 0 86 5 891
2018 Operations Branch 48 39 9 3 1 0 0 87 4 143
2018 Corporate Support Services Division 59 37 5 0 0 0 0 95 0 28

Question 14. Overall, I like my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 40 39 11 6 3 0 0 80 9 161156
2018 Statistics Canada 40 42 11 5 2 0 0 82 7 3624
2018 Census, Operations and Informatics Field 38 43 12 5 2 0 0 81 8 895
2018 Operations Branch 35 46 10 6 3 0 0 81 9 144
2018 Corporate Support Services Division 50 41 6 3 0 0 0 91 3 29

Question 43. I would recommend my department or agency as a great place to work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 35 32 17 9 7 1 0 67 16 160754
2018 Statistics Canada 49 32 12 4 3 0 0 81 7 3616
2018 Census, Operations and Informatics Field 45 33 14 5 3 0 0 79 8 891
2018 Operations Branch 45 37 12 4 2 0 0 82 6 143
2018 Corporate Support Services Division 44 40 13 3 0 0 0 84 3 29

Question 44. I am satisfied with my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 33 34 16 10 7 0 0 68 16 160146
2018 Statistics Canada 46 35 11 5 2 0 0 82 8 3597
2018 Census, Operations and Informatics Field 43 36 12 6 3 0 0 79 9 889
2018 Operations Branch 41 40 12 6 2 0 0 80 8 142
2018 Corporate Support Services Division 40 43 13 3 0 0 0 83 3 28

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 31 25 19 12 9 3 0 59 22 161050
2018 Statistics Canada 42 27 15 9 5 3 0 70 14 3618
2018 Census, Operations and Informatics Field 41 27 16 10 5 2 0 69 15 895
2018 Operations Branch 34 29 18 10 6 3 0 65 16 144
2018 Corporate Support Services Division 47 20 17 7 9 0 0 67 16 29
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 45 30 12 7 5 2 1 76 12 160474
2018 Statistics Canada 54 28 9 4 3 1 1 84 7 3628
2018 Census, Operations and Informatics Field 48 32 10 5 3 2 1 82 8 896
2018 Operations Branch 53 26 10 6 2 1 1 81 8 144
2018 Corporate Support Services Division 50 21 15 8 7 0 0 70 15 29

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 42 32 11 8 5 1 0 75 14 160177
2018 Statistics Canada 50 31 9 6 3 1 0 82 9 3621
2018 Census, Operations and Informatics Field 46 33 10 7 3 1 0 80 10 898
2018 Operations Branch 48 34 8 7 2 1 0 83 10 144
2018 Corporate Support Services Division 43 30 10 11 6 0 0 73 17 29

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 47 28 11 7 6 0 0 75 13 160605
2018 Statistics Canada 54 27 9 5 3 0 0 82 9 3625
2018 Census, Operations and Informatics Field 51 29 10 5 3 0 0 81 9 895
2018 Operations Branch 53 27 13 4 3 0 0 80 7 142
2018 Corporate Support Services Division 48 13 29 8 3 0 0 60 11 29

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 28 31 17 9 8 6 0 63 19 161481
2018 Statistics Canada 36 33 13 6 3 9 0 76 10 3631
2018 Census, Operations and Informatics Field 31 34 16 7 4 9 0 71 11 898
2018 Operations Branch 34 33 14 9 4 7 0 72 14 144
2018 Corporate Support Services Division 32 33 13 7 10 4 0 68 18 29

Question 30. I have confidence in the senior management of my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 25 31 18 13 11 2 0 58 24 161089
2018 Statistics Canada 31 37 15 9 4 3 0 71 14 3613
2018 Census, Operations and Informatics Field 28 37 17 9 5 3 0 67 15 895
2018 Operations Branch 30 37 18 10 3 2 1 69 13 144
2018 Corporate Support Services Division 26 40 20 7 7 0 0 66 13 29

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 17 29 21 16 12 5 0 48 30 160960
2018 Statistics Canada 23 33 19 12 5 8 0 61 18 3619
2018 Census, Operations and Informatics Field 21 31 22 12 6 8 0 56 20 897
2018 Operations Branch 18 35 20 14 3 8 2 58 19 144
2018 Corporate Support Services Division 18 37 24 15 4 3 0 57 19 29

Question 32. Essential information flows effectively from senior management to staff.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 16 30 18 18 14 3 0 48 33 161278
2018 Statistics Canada 20 36 18 14 8 4 0 58 23 3629
2018 Census, Operations and Informatics Field 17 36 17 15 9 5 0 56 25 897
2018 Operations Branch 19 42 16 16 3 4 0 63 20 144
2018 Corporate Support Services Division 17 38 20 14 11 0 0 55 25 29
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 26 34 17 13 10 0 0 60 23 161141
2018 Statistics Canada 31 38 15 9 5 0 1 70 15 3623
2018 Census, Operations and Informatics Field 27 38 18 10 7 0 0 65 17 895
2018 Operations Branch 28 43 14 12 3 0 0 72 15 144
2018 Corporate Support Services Division 32 30 13 22 3 0 0 62 25 29

Question 7. I have clear work objectives.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 29 41 13 11 5 0 0 71 16 161312
2018 Statistics Canada 33 44 12 8 3 0 0 77 11 3628
2018 Census, Operations and Informatics Field 29 43 14 9 4 0 0 73 13 897
2018 Operations Branch 31 48 11 5 5 0 0 79 10 144
2018 Corporate Support Services Division 45 38 8 6 3 0 0 83 9 29

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 13 22 19 16 14 13 2 41 36 160747
2018 Statistics Canada 18 26 18 10 6 17 4 56 21 3620
2018 Census, Operations and Informatics Field 14 28 20 12 8 15 3 51 24 893
2018 Operations Branch 19 25 17 15 9 12 4 52 29 143
2018 Corporate Support Services Division 28 21 10 22 17 3 0 50 40 29

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 37 35 12 9 6 1 0 73 15 160726
2018 Statistics Canada 45 34 10 6 3 1 1 80 9 3627
2018 Census, Operations and Informatics Field 39 38 12 6 4 0 1 78 10 899
2018 Operations Branch 44 37 11 5 2 0 1 81 8 144
2018 Corporate Support Services Division 43 36 7 10 3 0 0 80 13 29

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 25 34 16 10 6 3 6 65 18 36684
2018 Statistics Canada 26 35 14 9 3 4 10 71 14 1357
2018 Census, Operations and Informatics Field 23 35 17 11 4 4 6 64 18 353
2018 Operations Branch 29 45 14 6 2 2 2 77 8 45

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 25 45 10 14 6 0 1 70 20 161510
2018 Statistics Canada 29 45 11 11 4 0 1 75 14 3625
2018 Census, Operations and Informatics Field 24 45 12 13 5 0 1 70 18 895
2018 Operations Branch 32 44 14 5 4 0 1 76 9 143
2018 Corporate Support Services Division 40 35 12 10 0 0 4 77 11 28

Question 2. My job is a good fit with my interests.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 40 39 11 6 3 0 0 80 10 161032
2018 Statistics Canada 36 44 11 7 3 0 0 80 10 3621
2018 Census, Operations and Informatics Field 35 46 10 6 3 0 0 81 9 896
2018 Operations Branch 27 50 10 9 5 0 0 77 14 144
2018 Corporate Support Services Division 47 38 6 6 3 0 0 85 9 29

Question 3. My job is a good fit with my skills.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 45 38 8 6 3 0 0 84 9 160117
2018 Statistics Canada 42 42 9 6 2 0 0 84 8 3602
2018 Census, Operations and Informatics Field 42 43 8 6 2 0 0 84 8 888
2018 Operations Branch 34 46 10 8 3 0 0 80 11 142
2018 Corporate Support Services Division 56 36 3 5 0 0 0 92 5 28

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 20 32 18 15 12 2 0 53 28 161004
2018 Statistics Canada 27 38 16 11 6 2 0 67 17 3623
2018 Census, Operations and Informatics Field 21 37 20 11 9 3 0 60 20 900
2018 Operations Branch 22 38 25 10 5 1 0 60 15 144
2018 Corporate Support Services Division 24 35 30 7 4 0 0 59 11 29

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 19 27 16 16 18 2 2 48 35 161071
2018 Statistics Canada 26 33 14 13 10 2 2 62 24 3629
2018 Census, Operations and Informatics Field 22 33 16 14 12 3 1 57 27 899
2018 Operations Branch 18 34 17 16 8 6 1 57 25 143
2018 Corporate Support Services Division 13 28 23 30 4 3 0 41 35 29

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 27 38 14 12 9 0 0 65 21 160686
2018 Statistics Canada 35 40 12 7 4 0 0 76 12 3614
2018 Census, Operations and Informatics Field 33 42 12 9 4 0 0 75 13 896
2018 Operations Branch 37 37 13 9 3 0 0 74 13 144
2018 Corporate Support Services Division 46 48 6 0 0 0 0 94 0 29

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 31 34 16 10 8 0 0 66 18 160340
2018 Statistics Canada 41 36 12 7 4 0 0 78 10 3609
2018 Census, Operations and Informatics Field 37 36 14 8 4 0 0 74 12 889
2018 Operations Branch 42 34 15 7 3 0 0 75 10 143
2018 Corporate Support Services Division 41 38 17 0 3 0 0 79 3 29

Question 13. I have support at work to provide a high level of service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 30 37 15 11 7 0 0 67 18 160685
2018 Statistics Canada 35 40 13 7 4 0 0 76 11 3610
2018 Census, Operations and Informatics Field 32 41 15 7 4 0 0 73 12 891
2018 Operations Branch 34 46 12 3 3 0 1 82 6 143
2018 Corporate Support Services Division 55 39 7 0 0 0 0 93 0 28

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 20 35 22 11 8 3 0 57 20 161226
2018 Statistics Canada 27 39 19 7 4 3 1 69 11 3627
2018 Census, Operations and Informatics Field 23 40 21 7 4 4 1 66 12 899
2018 Operations Branch 22 42 22 7 0 7 0 69 8 144
2018 Corporate Support Services Division 24 40 32 0 0 4 0 67 0 29

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 42 33 11 8 5 0 0 76 13 161141
2018 Statistics Canada 49 32 10 6 3 0 1 82 8 3625
2018 Census, Operations and Informatics Field 46 34 12 5 2 0 1 81 7 896
2018 Operations Branch 45 33 17 3 1 0 1 79 4 144
2018 Corporate Support Services Division 58 29 10 3 0 0 0 87 3 29

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 37 32 17 8 5 0 1 70 13 161699
2018 Statistics Canada 46 31 13 6 3 0 0 78 10 3625
2018 Census, Operations and Informatics Field 47 31 13 5 4 0 0 78 9 896
2018 Operations Branch 51 30 11 5 3 0 1 82 8 143
2018 Corporate Support Services Division 39 33 25 3 0 0 0 72 3 29

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Organization Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Public Service 27 39 35 161647
2018 Statistics Canada 26 42 32 3636
2018 Census, Operations and Informatics Field 25 44 31 899
2018 Operations Branch 35 33 32 144
2018 Corporate Support Services Division 31 41 28 29

Question 47. Please indicate your reason for leaving.

Survey year Organization To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Public Service 17 33 30 6 8 6 43390
2018 Statistics Canada 12 42 24 5 12 5 912
2018 Census, Operations and Informatics Field 16 40 26 4 8 5 225
2018 Operations Branch 15 52 24 1 5 4 50
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 43 40 9 5 2 0 0 84 7 161313
2018 Statistics Canada 47 41 7 3 1 0 0 89 5 3628
2018 Census, Operations and Informatics Field 44 42 8 4 1 0 0 86 6 897
2018 Operations Branch 38 50 6 3 3 0 0 88 6 144
2018 Corporate Support Services Division 45 48 7 0 0 0 0 93 0 29

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 24 42 18 10 5 1 0 67 15 161017
2018 Statistics Canada 31 45 13 7 2 2 0 77 9 3622
2018 Census, Operations and Informatics Field 26 47 15 8 1 2 0 75 10 898
2018 Operations Branch 22 54 16 4 2 3 0 77 6 144
2018 Corporate Support Services Division 30 49 17 4 0 0 0 79 4 29

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 11 26 35 18 8 1 1 27 37 161147
2018 Statistics Canada 7 20 35 24 10 1 2 35 28 3623
2018 Census, Operations and Informatics Field 9 23 34 24 8 1 2 33 33 896
2018 Operations Branch 8 22 30 23 13 2 3 37 32 144
2018 Corporate Support Services Division 0 32 35 23 6 0 3 30 33 29

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 12 20 28 23 13 2 2 37 33 160571
2018 Statistics Canada 4 11 24 33 23 3 2 59 16 3604
2018 Census, Operations and Informatics Field 3 14 27 31 19 3 2 53 19 891
2018 Operations Branch 3 12 26 34 18 5 3 56 16 144
2018 Corporate Support Services Division 0 17 26 32 19 3 3 54 18 29

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 17 24 29 17 9 2 3 26 43 160643
2018 Statistics Canada 9 21 32 20 11 3 3 33 32 3622
2018 Census, Operations and Informatics Field 9 24 33 17 10 3 3 29 36 896
2018 Operations Branch 6 15 35 18 13 6 7 36 24 144
2018 Corporate Support Services Division 11 28 31 24 4 0 3 29 39 29

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 8 16 32 27 14 1 2 42 25 160266
2018 Statistics Canada 4 12 31 31 19 1 2 51 17 3611
2018 Census, Operations and Informatics Field 5 15 32 28 17 1 2 47 20 895
2018 Operations Branch 2 21 18 34 21 2 3 57 24 143
2018 Corporate Support Services Division 0 27 14 45 12 0 3 58 28 28

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 17 23 27 18 11 1 2 30 42 160843
2018 Statistics Canada 11 21 26 22 15 2 3 39 33 3615
2018 Census, Operations and Informatics Field 11 22 27 22 14 1 3 38 34 896
2018 Operations Branch 10 14 29 24 19 0 4 45 25 144
2018 Corporate Support Services Division 10 21 47 19 0 0 3 20 32 29

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 13 20 27 22 13 3 3 37 35 160300
2018 Statistics Canada 7 15 28 26 18 3 3 47 23 3601
2018 Census, Operations and Informatics Field 7 15 29 25 17 3 3 45 24 890
2018 Operations Branch 11 16 25 25 16 2 4 44 29 143
2018 Corporate Support Services Division 4 31 26 32 4 0 3 36 37 29

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 16 24 31 16 9 2 2 25 42 161001
2018 Statistics Canada 9 19 34 20 12 3 3 35 29 3617
2018 Census, Operations and Informatics Field 10 21 34 19 10 4 2 31 33 896
2018 Operations Branch 8 17 33 13 16 8 5 34 29 144
2018 Corporate Support Services Division 17 13 38 18 7 4 3 27 33 29

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 40 31 10 10 8 1 0 72 18 160757
2018 Statistics Canada 50 32 7 7 4 1 0 82 11 3618
2018 Census, Operations and Informatics Field 45 36 9 6 3 1 0 82 9 894
2018 Operations Branch 40 41 9 6 4 0 0 81 10 142
2018 Corporate Support Services Division 33 42 8 3 14 0 0 75 17 28

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 44 36 9 7 4 0 0 81 11 160773
2018 Statistics Canada 58 31 5 4 1 0 0 89 5 3617
2018 Census, Operations and Informatics Field 53 35 7 4 1 0 0 88 5 897
2018 Operations Branch 45 39 10 4 2 0 0 84 6 144
2018 Corporate Support Services Division 44 35 13 4 4 0 0 79 8 29

Question 21. The people I work with value my ideas and opinions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 37 40 13 5 3 1 0 77 9 161015
2018 Statistics Canada 47 37 9 3 2 1 0 85 5 3625
2018 Census, Operations and Informatics Field 41 42 10 4 1 1 0 84 5 897
2018 Operations Branch 35 45 12 5 1 1 1 82 5 144
2018 Corporate Support Services Division 38 45 13 4 0 0 0 83 4 29

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 40 36 14 4 3 3 0 78 7 160822
2018 Statistics Canada 49 35 9 2 1 3 0 87 3 3619
2018 Census, Operations and Informatics Field 48 34 11 2 1 4 0 85 3 893
2018 Operations Branch 45 38 11 2 0 3 0 86 3 144
2018 Corporate Support Services Division 61 27 6 4 0 3 0 90 4 29

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 39 38 13 6 3 2 0 78 9 160801
2018 Statistics Canada 49 37 8 3 2 2 0 87 4 3623
2018 Census, Operations and Informatics Field 48 38 9 2 1 2 0 87 4 895
2018 Operations Branch 50 39 5 4 0 1 0 90 4 144
2018 Corporate Support Services Division 63 28 6 3 0 0 0 91 3 29

Question 42. Overall, my department or agency treats me with respect.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 44 36 10 5 4 0 0 81 9 160659
2018 Statistics Canada 56 32 7 2 1 0 0 89 4 3615
2018 Census, Operations and Informatics Field 53 35 7 3 1 0 0 89 4 891
2018 Operations Branch 58 34 5 2 1 1 0 93 3 144
2018 Corporate Support Services Division 59 32 9 0 0 0 0 91 0 29

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 21 32 19 11 9 5 3 59 21 161064
2018 Statistics Canada 29 34 14 6 4 7 6 72 12 3627
2018 Census, Operations and Informatics Field 26 37 16 5 4 7 5 72 10 898
2018 Operations Branch 24 38 16 9 2 7 4 69 13 144
2018 Corporate Support Services Division 32 34 14 10 7 3 0 68 18 29

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 31 38 14 9 5 2 1 71 15 161068
2018 Statistics Canada 32 40 13 8 3 4 2 75 11 3618
2018 Census, Operations and Informatics Field 30 41 13 7 3 3 2 75 11 897
2018 Operations Branch 32 46 9 6 1 5 1 83 8 144
2018 Corporate Support Services Division 36 54 7 3 0 0 0 90 3 29

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 30 38 18 8 5 1 0 69 13 160645
2018 Statistics Canada 38 40 13 4 2 2 0 80 6 3604
2018 Census, Operations and Informatics Field 34 42 15 5 2 2 0 78 7 892
2018 Operations Branch 33 45 14 5 1 1 1 80 6 143
2018 Corporate Support Services Division 41 38 18 3 0 0 0 79 3 28

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 18 25 19 14 14 8 2 48 31 161057
2018 Statistics Canada 20 25 19 12 10 12 3 53 25 3624
2018 Census, Operations and Informatics Field 18 28 19 11 10 12 2 54 24 898
2018 Operations Branch 19 31 23 11 6 10 1 56 19 144
2018 Corporate Support Services Division 24 11 21 13 17 14 0 42 34 29

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2018 Public Service 15 85 161503
2018 Statistics Canada 9 91 3627
2018 Census, Operations and Informatics Field 7 93 896
2018 Operations Branch 10 90 144
2018 Corporate Support Services Division 17 83 29

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Organization
(%)
Total responses
2018 Public Service 51 22721
2018 Statistics Canada 45 323
2018 Census, Operations and Informatics Field 52 68
2018 Operations Branch 69 15

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Organization
(%)
Total responses
2018 Public Service 62 22735
2018 Statistics Canada 59 323
2018 Census, Operations and Informatics Field 49 68
2018 Operations Branch 41 15

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Organization
(%)
Total responses
2018 Public Service 8 22696
2018 Statistics Canada 7 323

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization
(%)
Total responses
2018 Public Service 5 22696

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Organization
(%)
Total responses
2018 Public Service 6 22696
2018 Statistics Canada 3 323
2018 Census, Operations and Informatics Field 7 68

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Organization
(%)
Total responses
2018 Public Service 10 22712
2018 Statistics Canada 2 323

Question 49g. From whom did you experience harassment on the job? Other

Survey year Organization
(%)
Total responses
2018 Public Service 4 22694
2018 Statistics Canada 6 323
2018 Census, Operations and Informatics Field 8 68

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Organization
(%)
Total responses
2018 Public Service 40 22709
2018 Statistics Canada 38 323
2018 Census, Operations and Informatics Field 37 68
2018 Operations Branch 47 15

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Organization
(%)
Total responses
2018 Public Service 40 22697
2018 Statistics Canada 33 323
2018 Census, Operations and Informatics Field 27 68
2018 Operations Branch 31 15

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Organization
(%)
Total responses
2018 Public Service 46 22698
2018 Statistics Canada 41 323
2018 Census, Operations and Informatics Field 42 68
2018 Operations Branch 46 15

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Organization
(%)
Total responses
2018 Public Service 41 22706
2018 Statistics Canada 37 323
2018 Census, Operations and Informatics Field 29 68
2018 Operations Branch 29 15

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Organization
(%)
Total responses
2018 Public Service 33 22690
2018 Statistics Canada 29 323
2018 Census, Operations and Informatics Field 29 68

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Organization
(%)
Total responses
2018 Public Service 56 22722
2018 Statistics Canada 52 323
2018 Census, Operations and Informatics Field 57 68
2018 Operations Branch 58 15

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Organization
(%)
Total responses
2018 Public Service 36 22699
2018 Statistics Canada 29 323
2018 Census, Operations and Informatics Field 28 68

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Organization
(%)
Total responses
2018 Public Service 2 22678
2018 Census, Operations and Informatics Field 0 68
2018 Operations Branch 0 15

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Organization
(%)
Total responses
2018 Public Service 10 22693
2018 Statistics Canada 8 323
2018 Census, Operations and Informatics Field 10 68

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Survey year Organization
(%)
Total responses
2018 Public Service 13 22689
2018 Statistics Canada 9 323
2018 Census, Operations and Informatics Field 16 68
2018 Operations Branch 0 15

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Organization
(%)
Total responses
2018 Public Service 48 22704
2018 Statistics Canada 43 323
2018 Census, Operations and Informatics Field 41 68
2018 Operations Branch 38 15

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Organization
(%)
Total responses
2018 Public Service 27 22702
2018 Statistics Canada 17 323
2018 Census, Operations and Informatics Field 19 68

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Organization
(%)
Total responses
2018 Public Service 15 22687
2018 Statistics Canada 15 323
2018 Census, Operations and Informatics Field 12 68

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Organization
(%)
Total responses
2018 Public Service 51 22718
2018 Statistics Canada 55 322
2018 Census, Operations and Informatics Field 59 68

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Organization
(%)
Total responses
2018 Public Service 27 22701
2018 Statistics Canada 28 322
2018 Census, Operations and Informatics Field 27 68
2018 Operations Branch 29 15

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Organization
(%)
Total responses
2018 Public Service 8 22688
2018 Statistics Canada 6 322
2018 Operations Branch 0 15

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Organization
(%)
Total responses
2018 Public Service 20 22699
2018 Statistics Canada 12 322
2018 Census, Operations and Informatics Field 15 68

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Organization
(%)
Total responses
2018 Public Service 10 22689
2018 Statistics Canada 6 322
2018 Census, Operations and Informatics Field 11 68

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Organization
(%)
Total responses
2018 Public Service 7 22692
2018 Statistics Canada 4 322

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Organization
(%)
Total responses
2018 Public Service 14 22692
2018 Statistics Canada 12 322
2018 Census, Operations and Informatics Field 11 68

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Organization
(%)
Total responses
2018 Public Service 11 22688
2018 Statistics Canada 11 322
2018 Operations Branch 0 15

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Organization
(%)
Total responses
2018 Public Service 27 22709
2018 Statistics Canada 28 322
2018 Census, Operations and Informatics Field 26 68

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Organization
(%)
Total responses
2018 Public Service 11 21200
2018 Statistics Canada 12 311
2018 Census, Operations and Informatics Field 13 64

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Organization
(%)
Total responses
2018 Public Service 19 21197
2018 Statistics Canada 23 311
2018 Census, Operations and Informatics Field 22 64

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Organization
(%)
Total responses
2018 Public Service 10 21191
2018 Statistics Canada 11 311
2018 Census, Operations and Informatics Field 14 64

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Organization
(%)
Total responses
2018 Public Service 7 21189
2018 Statistics Canada 7 311

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Organization
(%)
Total responses
2018 Public Service 10 21189
2018 Statistics Canada 10 311
2018 Census, Operations and Informatics Field 14 64

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Organization
(%)
Total responses
2018 Public Service 9 21189
2018 Statistics Canada 9 311
2018 Census, Operations and Informatics Field 11 64

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Organization
(%)
Total responses
2018 Public Service 10 21188
2018 Statistics Canada 12 311
2018 Census, Operations and Informatics Field 9 64

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Organization
(%)
Total responses
2018 Public Service 11 21193
2018 Statistics Canada 12 311
2018 Census, Operations and Informatics Field 10 64

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Organization
(%)
Total responses
2018 Public Service 12 21192
2018 Statistics Canada 12 311
2018 Census, Operations and Informatics Field 12 64

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization
(%)
Total responses
2018 Public Service 30 21199
2018 Statistics Canada 26 311
2018 Census, Operations and Informatics Field 23 64

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Organization
(%)
Total responses
2018 Public Service 9 21189
2018 Statistics Canada 12 311
2018 Census, Operations and Informatics Field 11 64

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization
(%)
Total responses
2018 Public Service 47 21214
2018 Statistics Canada 45 311
2018 Census, Operations and Informatics Field 39 64

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Organization
(%)
Total responses
2018 Public Service 2 21187
2018 Statistics Canada 3 311
2018 Operations Branch 0 14

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Organization
(%)
Total responses
2018 Public Service 56 21220
2018 Statistics Canada 49 311
2018 Census, Operations and Informatics Field 46 64
2018 Operations Branch 49 14

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Organization
(%)
Total responses
2018 Public Service 4 21191
2018 Statistics Canada 3 311

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Organization
(%)
Total responses
2018 Public Service 13 21192
2018 Statistics Canada 12 311
2018 Census, Operations and Informatics Field 14 64

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 16 19 21 8 8 23 5 48 22 161102
2018 Statistics Canada 20 19 16 5 4 30 7 62 13 3615
2018 Census, Operations and Informatics Field 21 22 16 4 3 28 6 65 11 894
2018 Operations Branch 23 25 15 3 5 23 5 67 12 142
2018 Corporate Support Services Division 21 18 30 0 10 20 0 49 13 29

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 29 31 18 7 6 7 1 66 14 161060
2018 Statistics Canada 38 34 14 4 2 8 1 78 7 3619
2018 Census, Operations and Informatics Field 37 34 15 3 2 8 0 78 6 895
2018 Operations Branch 37 35 14 5 2 7 0 77 8 142
2018 Corporate Support Services Division 33 36 21 0 7 3 0 71 7 28

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2018 Public Service 8 92 161188
2018 Statistics Canada 5 95 3627
2018 Census, Operations and Informatics Field 4 96 895
2018 Operations Branch 4 96 144
2018 Corporate Support Services Division 0 100 29

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Organization
(%)
Total responses
2018 Public Service 36 11806
2018 Statistics Canada 30 166
2018 Census, Operations and Informatics Field 30 40

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Organization
(%)
Total responses
2018 Public Service 77 11826
2018 Statistics Canada 78 166
2018 Census, Operations and Informatics Field 82 40

Question 56c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Organization
(%)
Total responses
2018 Public Service 4 11797
2018 Statistics Canada 6 166

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization
(%)
Total responses
2018 Public Service 4 11797

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Organization
(%)
Total responses
2018 Public Service 7 11798
2018 Statistics Canada 7 166
2018 Census, Operations and Informatics Field 13 40

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Organization
(%)
Total responses
2018 Public Service 9 11802
2018 Statistics Canada 3 166

Question 56g. From whom did you experience discrimination on the job? Other

Survey year Organization
(%)
Total responses
2018 Public Service 8 11798
2018 Statistics Canada 7 166
2018 Census, Operations and Informatics Field 16 40

Question 57a. Please indicate the type of discrimination you experienced. Race

Survey year Organization
(%)
Total responses
2018 Public Service 25 11790
2018 Statistics Canada 22 167
2018 Census, Operations and Informatics Field 25 40

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Organization
(%)
Total responses
2018 Public Service 20 11790
2018 Statistics Canada 20 167
2018 Census, Operations and Informatics Field 24 40

Question 57c. Please indicate the type of discrimination you experienced. Colour

Survey year Organization
(%)
Total responses
2018 Public Service 15 11786
2018 Statistics Canada 8 167
2018 Census, Operations and Informatics Field 16 40

Question 57d. Please indicate the type of discrimination you experienced. Religion

Survey year Organization
(%)
Total responses
2018 Public Service 6 11784
2018 Statistics Canada 6 167

Question 57e. Please indicate the type of discrimination you experienced. Age

Survey year Organization
(%)
Total responses
2018 Public Service 26 11787
2018 Statistics Canada 31 167
2018 Census, Operations and Informatics Field 35 40

Question 57f. Please indicate the type of discrimination you experienced. Sex

Survey year Organization
(%)
Total responses
2018 Public Service 29 11792
2018 Statistics Canada 22 167
2018 Census, Operations and Informatics Field 19 40

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Organization
(%)
Total responses
2018 Public Service 4 11783
2018 Statistics Canada 3 167

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Organization
(%)
Total responses
2018 Public Service 2 11782

Question 57i. Please indicate the type of discrimination you experienced. Marital status

Survey year Organization
(%)
Total responses
2018 Public Service 8 11785
2018 Statistics Canada 5 167

Question 57j. Please indicate the type of discrimination you experienced. Family status

Survey year Organization
(%)
Total responses
2018 Public Service 15 11787
2018 Statistics Canada 17 167
2018 Census, Operations and Informatics Field 14 40

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Organization
(%)
Total responses
2018 Public Service 1 11782

Question 57l. Please indicate the type of discrimination you experienced. Disability

Survey year Organization
(%)
Total responses
2018 Public Service 17 11791
2018 Statistics Canada 19 167
2018 Census, Operations and Informatics Field 23 40

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Organization
(%)
Total responses
2018 Public Service 0 11783

Question 57n. Please indicate the type of discrimination you experienced. Other

Survey year Organization
(%)
Total responses
2018 Public Service 19 11797
2018 Statistics Canada 19 167
2018 Census, Operations and Informatics Field 25 40

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Organization
(%)
Total responses
2018 Public Service 29 11822
2018 Statistics Canada 33 167
2018 Census, Operations and Informatics Field 26 40

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Organization
(%)
Total responses
2018 Public Service 15 11810
2018 Statistics Canada 12 167

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Organization
(%)
Total responses
2018 Public Service 5 11809
2018 Statistics Canada 7 167

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Organization
(%)
Total responses
2018 Public Service 17 11817
2018 Statistics Canada 13 167
2018 Census, Operations and Informatics Field 12 40

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Organization
(%)
Total responses
2018 Public Service 4 11805
2018 Statistics Canada 4 167

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Organization
(%)
Total responses
2018 Public Service 6 11807
2018 Statistics Canada 4 167

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Organization
(%)
Total responses
2018 Public Service 9 11806
2018 Statistics Canada 7 167

Question 58h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Organization
(%)
Total responses
2018 Public Service 9 11808
2018 Statistics Canada 9 167

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Organization
(%)
Total responses
2018 Public Service 49 11821
2018 Statistics Canada 44 167
2018 Census, Operations and Informatics Field 45 40

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Organization
(%)
Total responses
2018 Public Service 5 11053
2018 Statistics Canada 7 160

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Organization
(%)
Total responses
2018 Public Service 13 11052
2018 Statistics Canada 16 160
2018 Census, Operations and Informatics Field 16 39

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Organization
(%)
Total responses
2018 Public Service 3 11049

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Organization
(%)
Total responses
2018 Public Service 2 11050

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Organization
(%)
Total responses
2018 Public Service 3 11051
2018 Statistics Canada 4 160

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Organization
(%)
Total responses
2018 Public Service 4 11049

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Organization
(%)
Total responses
2018 Public Service 7 11051
2018 Statistics Canada 13 160

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Organization
(%)
Total responses
2018 Public Service 11 11053
2018 Statistics Canada 9 160

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Organization
(%)
Total responses
2018 Public Service 11 11055
2018 Statistics Canada 10 160

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization
(%)
Total responses
2018 Public Service 27 11058
2018 Statistics Canada 25 160
2018 Census, Operations and Informatics Field 32 39

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Organization
(%)
Total responses
2018 Public Service 9 11054
2018 Statistics Canada 12 160
2018 Census, Operations and Informatics Field 20 39

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization
(%)
Total responses
2018 Public Service 45 11069
2018 Statistics Canada 47 160
2018 Census, Operations and Informatics Field 46 39

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Organization
(%)
Total responses
2018 Public Service 2 11050

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Organization
(%)
Total responses
2018 Public Service 64 11072
2018 Statistics Canada 53 160
2018 Census, Operations and Informatics Field 66 39

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Organization
(%)
Total responses
2018 Public Service 4 11051

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Organization
(%)
Total responses
2018 Public Service 13 11050
2018 Statistics Canada 10 160
2018 Census, Operations and Informatics Field 12 39

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 18 18 24 4 4 26 5 53 12 161075
2018 Statistics Canada 21 19 16 2 2 34 7 67 7 3619
2018 Census, Operations and Informatics Field 22 21 15 2 2 32 6 69 7 897
2018 Operations Branch 22 30 14 2 2 26 6 75 5 144
2018 Corporate Support Services Division 21 30 23 0 0 23 4 68 0 29

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 30 31 19 5 4 10 1 69 10 161053
2018 Statistics Canada 39 32 13 2 2 11 1 80 5 3624
2018 Census, Operations and Informatics Field 37 34 14 2 2 10 1 80 5 897
2018 Operations Branch 38 36 13 2 2 8 1 81 4 144
2018 Corporate Support Services Division 36 41 10 0 0 9 4 89 0 29
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 52 26 10 5 5 1 0 80 10 160320
2018 Statistics Canada 60 25 8 3 3 1 0 86 6 3622
2018 Census, Operations and Informatics Field 56 27 10 4 3 1 0 84 6 895
2018 Operations Branch 60 21 12 3 2 2 0 83 5 143
2018 Corporate Support Services Division 51 29 8 3 3 7 0 85 7 29

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 29 40 16 8 4 2 0 71 13 161108
2018 Statistics Canada 34 43 13 5 2 3 0 79 7 3623
2018 Census, Operations and Informatics Field 31 43 14 6 2 3 0 77 8 897
2018 Operations Branch 39 40 13 3 2 3 0 82 5 143
2018 Corporate Support Services Division 34 51 15 0 0 0 0 85 0 29

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 23 35 18 13 10 2 0 59 23 161341
2018 Statistics Canada 32 39 16 8 4 2 0 72 12 3627
2018 Census, Operations and Informatics Field 29 40 16 9 3 2 0 71 12 898
2018 Operations Branch 31 44 15 5 4 2 0 76 9 144
2018 Corporate Support Services Division 28 44 17 3 7 0 0 73 10 29

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 21 24 22 14 18 0 1 46 32 161369
2018 Statistics Canada 43 29 15 6 5 0 2 73 11 3617
2018 Census, Operations and Informatics Field 41 28 17 7 5 1 2 70 12 896
2018 Operations Branch 39 31 13 7 5 2 2 74 12 144
2018 Corporate Support Services Division 44 31 16 9 0 0 0 75 9 29

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 18 27 28 16 11 0 1 45 27 161255
2018 Statistics Canada 20 30 26 15 8 0 1 50 24 3618
2018 Census, Operations and Informatics Field 21 29 26 13 8 0 1 51 22 895
2018 Operations Branch 28 27 22 14 6 0 2 56 21 144
2018 Corporate Support Services Division 23 37 13 17 11 0 0 60 27 29

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 25 29 24 13 8 0 2 55 21 160603
2018 Statistics Canada 28 31 22 11 5 1 1 60 17 3613
2018 Census, Operations and Informatics Field 28 30 23 12 5 1 1 59 18 895
2018 Operations Branch 36 26 22 9 3 0 3 65 13 144
2018 Corporate Support Services Division 39 27 20 8 6 0 0 66 14 29

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 20 23 23 17 15 1 1 44 32 160732
2018 Statistics Canada 26 26 23 14 8 1 1 53 23 3604
2018 Census, Operations and Informatics Field 26 25 23 14 9 1 2 52 24 893
2018 Operations Branch 32 24 24 10 8 0 1 57 18 144
2018 Corporate Support Services Division 35 17 28 4 16 0 0 51 21 29

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 46 23 13 6 4 0 6 75 11 160698
2018 Statistics Canada 53 21 11 5 3 1 7 80 8 3613
2018 Census, Operations and Informatics Field 55 20 12 4 3 1 6 80 8 897
2018 Operations Branch 63 13 10 4 3 0 6 83 7 144
2018 Corporate Support Services Division 76 11 4 4 3 0 3 89 7 29

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 30 27 21 11 9 0 1 58 20 161068
2018 Statistics Canada 35 28 20 9 7 0 1 64 16 3622
2018 Census, Operations and Informatics Field 37 28 20 9 6 0 0 65 15 897
2018 Operations Branch 41 27 16 8 8 0 1 69 15 144
2018 Corporate Support Services Division 39 27 24 8 3 0 0 66 11 29

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 25 33 23 10 6 1 1 59 17 160799
2018 Statistics Canada 30 36 21 7 4 1 1 67 11 3619
2018 Census, Operations and Informatics Field 27 38 22 9 3 1 1 66 12 898
2018 Operations Branch 34 38 17 8 2 0 2 73 10 143
2018 Corporate Support Services Division 40 33 24 3 0 0 0 73 3 29

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 21 31 25 14 8 1 1 53 22 160760
2018 Statistics Canada 26 33 24 11 5 1 1 59 17 3612
2018 Census, Operations and Informatics Field 23 34 24 12 6 1 1 58 18 893
2018 Operations Branch 32 30 23 9 3 1 1 64 12 142
2018 Corporate Support Services Division 37 26 22 6 9 0 0 63 15 28

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 27 31 22 12 7 0 1 59 19 160624
2018 Statistics Canada 30 33 21 10 5 0 1 64 15 3612
2018 Census, Operations and Informatics Field 28 32 23 12 5 0 0 60 17 897
2018 Operations Branch 36 32 19 11 1 0 1 69 12 144
2018 Corporate Support Services Division 42 22 26 10 0 0 0 64 10 29

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 27 31 22 12 7 0 1 59 18 160191
2018 Statistics Canada 32 34 19 9 4 1 1 67 13 3607
2018 Census, Operations and Informatics Field 32 33 19 10 3 0 1 67 14 894
2018 Operations Branch 42 26 19 9 1 0 2 69 11 143
2018 Corporate Support Services Division 45 23 21 12 0 0 0 68 12 29

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 50 25 13 6 4 0 2 76 10 160099
2018 Statistics Canada 54 22 12 5 4 0 2 79 9 3605
2018 Census, Operations and Informatics Field 53 23 12 6 4 0 3 78 10 892
2018 Operations Branch 64 16 10 5 2 0 4 83 7 143
2018 Corporate Support Services Division 68 16 8 7 0 0 0 84 7 29

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 67 16 7 3 3 1 5 87 6 160330
2018 Statistics Canada 74 12 5 1 1 1 6 92 3 3607
2018 Census, Operations and Informatics Field 73 12 5 2 1 1 6 91 3 894
2018 Operations Branch 76 10 4 1 2 1 7 94 3 144
2018 Corporate Support Services Division 83 11 3 0 0 0 3 97 0 29

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 67 14 7 4 4 1 3 84 9 160420
2018 Statistics Canada 76 10 4 2 3 1 4 91 5 3608
2018 Census, Operations and Informatics Field 77 9 4 2 3 1 4 91 5 895
2018 Operations Branch 79 8 4 1 3 1 6 92 3 144
2018 Corporate Support Services Division 76 14 0 4 3 0 3 93 7 29

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 52 27 11 4 3 0 1 81 7 160968
2018 Statistics Canada 61 23 9 3 2 0 1 86 5 3621
2018 Census, Operations and Informatics Field 55 28 10 4 1 0 1 85 5 897
2018 Operations Branch 58 27 10 2 1 0 1 86 3 144
2018 Corporate Support Services Division 60 17 18 4 0 0 0 78 4 29

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 53 22 11 6 6 0 1 76 12 160500
2018 Statistics Canada 61 20 9 5 4 1 1 82 8 3609
2018 Census, Operations and Informatics Field 60 21 9 5 3 1 1 83 8 895
2018 Operations Branch 61 21 9 5 2 1 1 83 8 144
2018 Corporate Support Services Division 47 18 22 7 7 0 0 65 13 29

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 52 13 6 2 1 0 26 88 4 159765
2018 Statistics Canada 56 15 6 2 1 0 20 89 4 3598
2018 Census, Operations and Informatics Field 52 16 7 3 1 0 20 87 5 894
2018 Operations Branch 52 16 5 2 1 0 24 90 4 142
2018 Corporate Support Services Division 56 17 0 8 0 3 17 91 9 29

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 61 20 9 3 2 0 6 86 4 160250
2018 Statistics Canada 71 15 5 1 1 0 7 93 2 3614
2018 Census, Operations and Informatics Field 70 15 5 1 1 1 8 93 2 898
2018 Operations Branch 70 15 2 0 0 1 12 98 0 144
2018 Corporate Support Services Division 60 32 4 0 0 0 4 96 0 29

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 64 15 7 4 5 0 4 83 10 160852
2018 Statistics Canada 74 12 6 2 3 0 3 89 5 3616
2018 Census, Operations and Informatics Field 71 13 7 2 4 1 3 87 6 895
2018 Operations Branch 74 10 5 2 6 1 2 86 9 144
2018 Corporate Support Services Division 84 3 4 4 4 0 0 87 9 29

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 48 29 14 4 2 0 2 79 7 160646
2018 Statistics Canada 49 28 14 4 2 0 2 79 6 3610
2018 Census, Operations and Informatics Field 49 29 14 3 2 0 2 80 6 896
2018 Operations Branch 52 27 13 4 1 0 3 81 5 144
2018 Corporate Support Services Division 62 28 10 0 0 0 0 90 0 29

Question 63. Overall, my level of work-related stress is…

Survey year Organization Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 13 31 36 14 5 0 0 45 19 161633
2018 Statistics Canada 19 35 31 11 3 0 0 54 14 3625
2018 Census, Operations and Informatics Field 19 34 32 10 4 0 0 54 14 897
2018 Operations Branch 24 38 27 8 1 1 0 63 10 143
2018 Corporate Support Services Division 21 48 17 14 0 0 0 68 14 29

Question 64. After my workday, I feel emotionally drained.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 10 20 38 22 10 0 0 32 30 159815
2018 Statistics Canada 7 16 37 27 12 0 0 40 23 3602
2018 Census, Operations and Informatics Field 7 15 37 27 13 0 0 40 23 885
2018 Operations Branch 5 15 38 27 14 0 1 41 21 141
2018 Corporate Support Services Division 14 4 41 19 21 0 0 41 18 29
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 29 26 20 11 11 2 1 30 70 161576
2018 Statistics Canada 58 23 9 4 2 3 1 60 40 3630
2018 Census, Operations and Informatics Field 61 20 9 3 2 3 1 64 36 899
2018 Operations Branch 54 26 10 2 1 5 2 58 42 144
2018 Corporate Support Services Division 57 20 23 0 0 0 0 57 43 29

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Organization
(%)
Total responses
2018 Public Service 23 109172
2018 Statistics Canada 17 1389
2018 Census, Operations and Informatics Field 19 313
2018 Operations Branch 14 57
2018 Corporate Support Services Division 19 12

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Organization
(%)
Total responses
2018 Public Service 35 109188
2018 Statistics Canada 32 1389
2018 Census, Operations and Informatics Field 29 313
2018 Operations Branch 26 57
2018 Corporate Support Services Division 25 12

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Organization
(%)
Total responses
2018 Public Service 23 109138
2018 Statistics Canada 24 1389
2018 Census, Operations and Informatics Field 24 313
2018 Operations Branch 27 57
2018 Corporate Support Services Division 25 12

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Organization
(%)
Total responses
2018 Public Service 44 109210
2018 Statistics Canada 26 1389
2018 Census, Operations and Informatics Field 30 313
2018 Operations Branch 24 57
2018 Corporate Support Services Division 14 12

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Organization
(%)
Total responses
2018 Public Service 7 109103
2018 Statistics Canada 5 1389
2018 Census, Operations and Informatics Field 7 313
2018 Operations Branch 5 57
2018 Corporate Support Services Division 0 12

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Organization
(%)
Total responses
2018 Public Service 33 109160
2018 Statistics Canada 29 1389
2018 Census, Operations and Informatics Field 29 313
2018 Operations Branch 30 57
2018 Corporate Support Services Division 39 12

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Organization
(%)
Total responses
2018 Public Service 34 109157
2018 Statistics Canada 31 1389
2018 Census, Operations and Informatics Field 29 313
2018 Operations Branch 29 57
2018 Corporate Support Services Division 33 12

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Organization 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Public Service 6 41 19 11 5 19 104045
2018 Statistics Canada 10 59 16 7 3 5 1307
2018 Census, Operations and Informatics Field 10 57 18 7 3 5 295
2018 Operations Branch 14 61 20 2 2 2 54
2018 Corporate Support Services Division 0 73 27 0 0 0 11

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Organization Yes
(%)
No
(%)
Total responses
2018 Public Service 35 65 108456
2018 Statistics Canada 71 29 1374
2018 Census, Operations and Informatics Field 68 32 307
2018 Operations Branch 69 31 55
2018 Corporate Support Services Division 44 56 12

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 42 16 13 9 11 1 8 63 22 161026
2018 Statistics Canada 58 14 9 5 4 1 9 80 10 3619
2018 Census, Operations and Informatics Field 58 15 9 4 4 1 8 81 9 897
2018 Operations Branch 61 14 8 5 2 4 6 84 7 144
2018 Corporate Support Services Division 60 16 17 4 0 3 0 79 4 29

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 11 22 18 18 23 2 6 36 44 108900
2018 Statistics Canada 24 29 16 12 8 2 9 60 23 1385
2018 Census, Operations and Informatics Field 23 30 16 12 10 2 7 58 24 312
2018 Operations Branch 21 26 24 10 11 0 9 51 23 56
2018 Corporate Support Services Division 18 31 18 17 0 0 16 58 21 12

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 5 13 16 19 39 2 7 19 63 108928
2018 Statistics Canada 12 20 16 13 13 3 24 43 36 1386
2018 Census, Operations and Informatics Field 11 20 16 12 14 4 22 43 35 313
2018 Operations Branch 11 20 19 11 16 2 21 39 36 57
2018 Corporate Support Services Division 16 22 10 17 8 0 26 51 35 12
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