2018 Public Service Employee Survey Results by Theme for the Public Services and Procurement Canada by Question 89. Are you a member of a visible minority group?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	35	40	13	7	4	75	12	1261
2018	Non-visible minority	35	41	12	7	4	76	12	7404
2017	Visible minority	32	42	13	8	6	74	13	1136
2017	Non-visible minority	32	45	11	8	4	77	12	7192
2014	Visible minority	29	41	13	9	7	71	16	1144
2014	Non-visible minority	28	46	12	9	5	74	14	7726
2011	Visible minority	31	41	14	8	6	72	14	1384
2011	Non-visible minority	34	41	13	8	4	75	12	9041
2008	Visible minority	31	42	13	9	6	73	15	859
2008	Non-visible minority	35	42	12	7	4	77	11	6935

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	32	37	15	8	7	0	69	15	1259
2018	Non-visible minority	30	38	15	9	7	0	69	16	7407
2017	Visible minority	31	35	14	10	9	1	67	19	1136
2017	Non-visible minority	28	37	15	10	8	0	66	19	7181

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	50	34	10	4	2	84	6	1255
2018	Non-visible minority	49	36	10	4	2	85	5	7386
2017	Visible minority	50	35	9	3	2	86	5	1134
2017	Non-visible minority	49	36	9	3	2	86	5	7178
2014	Visible minority	57	29	10	2	2	86	4	1145
2014	Non-visible minority	57	31	8	3	1	88	4	7720
2011	Visible minority	56	30	10	3	2	86	4	1384
2011	Non-visible minority	56	33	8	2	1	89	3	9055

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	39	40	12	6	4	0	79	9	1263
2018	Non-visible minority	41	39	11	5	3	0	80	8	7421
2017	Visible minority	39	39	12	6	5	0	78	10	1133
2017	Non-visible minority	39	40	11	6	3	0	80	9	7161
2014	Visible minority	36	41	13	5	4	1	77	9	1144
2014	Non-visible minority	37	42	12	6	3	0	78	9	7714
2011	Visible minority	35	42	12	6	4	0	77	10	1383
2011	Non-visible minority	39	42	10	6	3	0	82	8	9054
2008	Visible minority	37	40	12	7	4	0	78	11	862
2008	Non-visible minority	40	43	9	5	2	0	83	8	6958

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	37	31	17	8	5	1	69	14	1258
2018	Non-visible minority	35	34	17	8	6	1	69	14	7413
2017	Visible minority	35	31	19	6	7	1	67	13	1132
2017	Non-visible minority	31	34	18	9	6	1	66	16	7174
2014	Visible minority	27	39	17	9	7	1	67	16	1145
2014	Non-visible minority	23	38	20	11	7	1	62	18	7719
2011	Visible minority	28	36	20	9	6	2	65	15	1381
2011	Non-visible minority	24	37	20	11	6	1	62	17	9053

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	36	34	17	7	5	1	0	71	12	1261
2018	Non-visible minority	33	37	16	9	5	0	0	70	14	7392
2017	Visible minority	35	35	17	7	6	1	0	70	13	1134
2017	Non-visible minority	30	37	17	10	6	0	0	67	16	7178
2014	Visible minority	27	39	17	8	7	1	0	67	16	1142
2014	Non-visible minority	24	40	19	11	6	0	0	64	17	7720
2011	Visible minority	28	39	18	9	5	1	0	68	14	1377
2011	Non-visible minority	24	40	19	11	5	1	0	64	16	9035
2008	Visible minority	24	39	16	12	7	0	1	64	20	861
2008	Non-visible minority	25	41	16	12	5	0	0	66	17	6956

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	31	24	22	11	9	3	1	57	21	1264
2018	Non-visible minority	30	26	21	11	8	3	1	59	20	7420
2017	Visible minority	29	26	17	12	11	4	0	58	24	1136
2017	Non-visible minority	28	27	20	11	9	4	1	58	21	7184
2014	Visible minority	24	28	19	12	12	4	1	54	25	1145
2014	Non-visible minority	25	27	21	13	9	5	1	55	24	7720
2011	Visible minority	24	26	20	13	12	5	1	52	27	1381
2011	Non-visible minority	26	27	20	12	9	5	1	56	23	9040
2008	Visible minority	21	27	19	16	13	4	0	50	30	862
2008	Non-visible minority	25	30	19	12	8	5	1	59	22	6956

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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	45	32	10	6	5	2	1	79	11	1261
2018	Non-visible minority	47	30	11	5	4	2	0	79	9	7403
2017	Visible minority	46	28	12	6	5	3	1	76	11	1138
2017	Non-visible minority	44	33	10	6	4	2	1	79	10	7184
2014	Visible minority	42	30	12	7	5	3	0	75	12	1145
2014	Non-visible minority	42	33	12	6	4	2	1	78	10	7722
2011	Visible minority	39	32	14	7	5	2	0	73	13	1385
2011	Non-visible minority	43	32	12	6	4	2	0	77	10	9048
2008	Visible minority	37	28	15	9	7	3	1	68	16	862
2008	Non-visible minority	42	32	12	7	5	2	0	76	12	6962

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	45	32	11	5	6	1	0	78	11	1252
2018	Non-visible minority	43	33	11	8	4	1	0	77	12	7392
2017	Visible minority	44	34	10	6	5	1	1	79	11	1138
2017	Non-visible minority	43	35	9	8	5	1	0	78	13	7184
2014	Visible minority	42	32	12	8	6	1	1	75	14	1145
2014	Non-visible minority	40	36	11	8	4	0	0	76	13	7722
2011	Visible minority	41	34	12	6	6	1	0	76	12	1383
2011	Non-visible minority	41	35	11	8	5	0	0	76	13	9047
2008	Visible minority	37	34	13	8	7	1	1	72	15	862
2008	Non-visible minority	39	35	11	9	5	1	0	75	14	6957

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	46	30	12	6	6	1	77	11	1260
2018	Non-visible minority	48	29	11	6	5	0	78	11	7407
2017	Visible minority	52	26	10	6	6	1	78	11	1132
2017	Non-visible minority	52	28	10	6	5	0	80	11	7171
2014	Visible minority	44	31	12	6	6	1	76	12	1142
2014	Non-visible minority	47	32	11	6	4	0	79	10	7719

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	31	32	18	6	6	7	0	67	13	1267
2018	Non-visible minority	28	34	17	8	5	8	0	67	14	7444
2017	Visible minority	30	32	16	7	6	8	0	67	15	1136
2017	Non-visible minority	25	35	17	8	6	8	0	66	16	7186
2014	Visible minority	25	35	15	7	6	12	0	68	15	1144
2014	Non-visible minority	24	35	17	8	5	10	0	66	15	7720
2011	Visible minority	24	32	19	8	5	11	1	63	15	1383
2011	Non-visible minority	25	32	19	9	6	9	0	63	16	9040

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	30	31	17	10	8	3	0	63	19	1264
2018	Non-visible minority	25	33	19	12	8	3	0	60	21	7422
2017	Visible minority	27	32	19	9	9	4	0	62	19	1138
2017	Non-visible minority	22	33	19	13	9	3	0	57	23	7183
2014	Visible minority	24	34	18	10	9	4	0	61	20	1144
2014	Non-visible minority	19	33	22	14	9	3	0	54	23	7721
2011	Visible minority	24	33	21	9	8	4	1	59	18	1380
2011	Non-visible minority	19	33	22	13	10	3	0	53	24	9035
2008	Visible minority	22	32	20	11	10	4	0	57	22	861
2008	Non-visible minority	19	34	20	13	10	3	0	55	24	6959

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	23	30	21	13	8	6	0	56	22	1259
2018	Non-visible minority	18	29	22	15	9	6	0	51	25	7429
2017	Visible minority	21	30	20	12	10	7	1	55	23	1134
2017	Non-visible minority	15	30	22	16	10	6	0	48	28	7181
2014	Visible minority	18	30	22	13	9	8	0	52	24	1145
2014	Non-visible minority	13	29	25	17	10	6	0	45	29	7717
2011	Visible minority	15	34	23	13	6	8	0	54	21	1377
2011	Non-visible minority	11	33	24	17	9	7	0	47	28	9051
2008	Visible minority	12	32	19	15	10	11	1	50	29	861
2008	Non-visible minority	9	32	22	19	11	7	0	44	32	6957

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	23	33	18	12	9	4	59	22	1267
2018	Non-visible minority	18	33	20	17	10	3	53	27	7431
2017	Visible minority	22	35	17	13	9	4	60	22	1135
2017	Non-visible minority	16	34	19	16	11	3	52	28	7175
2014	Visible minority	17	36	21	13	10	3	55	24	1144
2014	Non-visible minority	14	34	21	17	11	3	49	29	7715
2011	Visible minority	20	37	19	13	8	3	59	21	1375
2011	Non-visible minority	15	37	20	16	9	3	53	27	9042
2008	Visible minority	16	38	17	16	9	4	56	26	861
2008	Non-visible minority	15	37	18	18	10	3	53	28	6956

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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	29	33	19	10	8	1	63	18	1262
2018	Non-visible minority	28	35	17	11	8	0	64	19	7427
2017	Visible minority	27	32	17	13	10	0	60	23	1136
2017	Non-visible minority	26	36	17	12	8	0	62	21	7187
2014	Visible minority	20	36	20	14	10	0	56	24	1143
2014	Non-visible minority	22	36	18	14	9	0	58	23	7725
2011	Visible minority	22	36	18	13	10	0	58	23	1383
2011	Non-visible minority	23	38	17	12	8	0	62	20	9055

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	32	40	13	9	5	72	14	1267
2018	Non-visible minority	29	42	13	10	5	71	15	7433
2017	Visible minority	31	40	13	8	6	72	15	1136
2017	Non-visible minority	28	43	13	11	6	70	16	7191

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	14	23	22	12	10	17	3	46	27	1253
2018	Non-visible minority	14	23	20	15	10	15	2	45	31	7408
2017	Visible minority	14	20	18	14	11	20	3	44	33	1137
2017	Non-visible minority	12	22	19	16	11	17	2	42	34	7191
2014	Visible minority	12	21	20	14	12	18	2	42	33	1142
2014	Non-visible minority	10	23	21	18	13	13	2	39	36	7720

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	39	35	11	7	5	1	1	76	13	1261
2018	Non-visible minority	38	35	13	8	5	0	1	74	13	7413
2017	Visible minority	40	35	12	7	6	0	1	75	13	1139
2017	Non-visible minority	36	37	12	8	5	1	1	74	14	7186
2014	Visible minority	38	36	13	6	6	0	0	75	12	1144
2014	Non-visible minority	36	38	12	8	5	1	0	75	13	7724
2011	Visible minority	38	37	12	7	5	1	1	76	12	1386
2011	Non-visible minority	37	38	12	8	5	1	0	75	12	9055
2008	Visible minority	35	33	12	10	7	1	1	70	18	862
2008	Non-visible minority	36	35	13	9	6	1	0	72	15	6964

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	26	32	18	10	5	2	7	64	16	284
2018	Non-visible minority	26	34	16	8	5	3	8	68	14	1941
2017	Visible minority	27	30	18	8	8	2	7	63	17	248
2017	Non-visible minority	25	37	14	9	5	3	6	69	16	1911
2014	Visible minority	27	35	18	10	4	2	4	66	15	235
2014	Non-visible minority	26	36	16	9	5	3	6	67	16	1991

Job fit and development

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	29	41	11	12	6	0	71	18	1268
2018	Non-visible minority	25	45	10	13	6	1	71	19	7442
2017	Visible minority	27	40	11	12	9	0	67	22	1138
2017	Non-visible minority	27	39	12	14	8	0	66	22	7186
2014	Visible minority	26	39	14	12	9	0	65	21	1145
2014	Non-visible minority	25	38	13	15	9	0	64	24	7725
2011	Visible minority	30	39	14	10	6	1	69	16	1384
2011	Non-visible minority	30	42	12	11	5	1	72	15	9048
2008	Visible minority	26	42	14	10	6	1	69	17	863
2008	Non-visible minority	29	42	13	10	5	1	72	15	6961

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	37	38	12	7	5	75	12	1261
2018	Non-visible minority	39	40	10	7	3	80	10	7431
2017	Visible minority	35	41	12	8	5	75	13	1138
2017	Non-visible minority	40	40	11	6	3	80	10	7183
2014	Visible minority	32	39	16	7	6	71	13	1142
2014	Non-visible minority	37	40	12	7	4	77	11	7725
2011	Visible minority	36	36	14	9	6	72	15	1382
2011	Non-visible minority	41	37	12	7	3	79	10	9042
2008	Visible minority	31	41	12	9	7	73	16	861
2008	Non-visible minority	37	42	11	7	3	79	10	6964

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	42	37	10	7	4	79	11	1259
2018	Non-visible minority	46	38	8	6	2	84	8	7378
2017	Visible minority	39	39	10	7	5	78	12	1138
2017	Non-visible minority	47	38	7	5	3	85	8	7172
2014	Visible minority	37	38	12	8	6	75	13	1145
2014	Non-visible minority	44	39	8	5	3	83	8	7719
2011	Visible minority	37	39	10	8	5	77	13	1385
2011	Non-visible minority	46	39	8	5	3	85	8	9053
2008	Visible minority	36	43	9	6	6	79	12	863
2008	Non-visible minority	44	42	7	4	2	86	7	6964

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	26	34	17	11	9	2	0	62	21	1262
2018	Non-visible minority	23	35	19	12	8	2	0	60	20	7419
2017	Visible minority	27	33	17	10	9	3	0	63	20	1134
2017	Non-visible minority	26	35	16	12	7	3	1	63	20	7175
2014	Visible minority	21	33	17	13	13	3	1	55	27	1143
2014	Non-visible minority	20	32	18	16	11	2	0	54	28	7714
2011	Visible minority	24	34	18	12	10	2	0	59	22	1381
2011	Non-visible minority	24	36	18	13	8	2	0	61	21	9047
2008	Visible minority	22	35	17	12	11	2	1	59	24	863
2008	Non-visible minority	21	39	18	12	8	2	0	61	21	6960

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	23	29	18	13	14	3	1	54	28	1257
2018	Non-visible minority	23	31	16	13	13	2	2	56	27	7426
2017	Visible minority	23	27	14	16	15	4	1	52	33	1139
2017	Non-visible minority	23	30	15	14	13	3	3	55	29	7180
2014	Visible minority	16	24	17	16	23	3	1	41	41	1145
2014	Non-visible minority	15	26	17	18	19	3	3	44	39	7721
2011	Visible minority	17	27	18	16	19	1	1	45	37	1382
2011	Non-visible minority	17	30	17	16	16	2	2	49	34	9050
2008	Visible minority	20	31	14	14	17	2	1	54	32	860
2008	Non-visible minority	19	34	14	14	15	2	2	55	30	6953

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	30	39	15	9	7	0	69	16	1259
2018	Non-visible minority	29	38	15	11	7	0	68	18	7389
2017	Visible minority	26	43	15	10	6	0	69	15	1134
2017	Non-visible minority	28	38	14	11	7	1	67	18	7171
2014	Visible minority	21	42	17	11	8	0	64	19	1142
2014	Non-visible minority	22	41	14	14	9	0	63	23	7723
2011	Visible minority	29	38	17	10	6	0	67	15	1384
2011	Non-visible minority	29	41	14	10	6	0	70	16	9043

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	32	34	19	8	6	0	0	67	14	1258
2018	Non-visible minority	34	35	16	9	6	0	0	69	15	7393
2017	Visible minority	29	37	18	9	6	1	1	67	15	1135
2017	Non-visible minority	33	35	15	10	6	0	0	69	16	7172
2014	Visible minority	26	38	20	8	8	0	1	64	16	1144
2014	Non-visible minority	27	38	16	11	7	0	0	65	19	7724

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	32	35	18	9	5	1	68	14	1258
2018	Non-visible minority	31	37	15	10	6	0	69	16	7399
2017	Visible minority	31	40	15	8	6	0	71	14	1135
2017	Non-visible minority	32	38	14	11	6	0	70	17	7170
2014	Visible minority	27	41	17	8	6	0	69	14	1145
2014	Non-visible minority	28	40	15	11	6	0	68	17	7719
2011	Visible minority	33	42	14	7	4	0	76	10	1381
2011	Non-visible minority	34	42	13	8	3	0	76	11	9045

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	20	35	24	8	7	6	1	59	16	1266
2018	Non-visible minority	22	37	22	9	5	4	0	62	15	7431
2017	Visible minority	19	34	23	8	7	8	1	59	16	1131
2017	Non-visible minority	21	36	21	10	6	5	0	60	17	7183

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	46	35	9	6	3	0	0	81	10	1260
2018	Non-visible minority	46	34	10	6	3	0	1	80	10	7434
2017	Visible minority	43	34	11	8	4	0	0	77	12	1138
2017	Non-visible minority	43	35	10	7	4	0	1	78	11	7176
2014	Visible minority	36	36	13	8	5	0	1	73	14	1144
2014	Non-visible minority	36	36	13	9	5	0	1	73	14	7721
2011	Visible minority	36	37	12	8	6	1	1	74	14	1385
2011	Non-visible minority	38	37	12	8	4	0	1	76	12	9045

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	38	35	17	6	3	0	73	10	1272
2018	Non-visible minority	37	32	17	8	5	1	70	13	7448
2017	Visible minority	36	39	14	7	3	1	76	10	1138
2017	Non-visible minority	35	35	16	8	5	1	71	13	7188
2014	Visible minority	37	41	15	5	3	0	78	8	1145
2014	Non-visible minority	38	33	17	7	4	1	71	12	7727
2011	Visible minority	34	39	17	6	3	0	74	9	1382
2011	Non-visible minority	34	34	18	9	5	1	68	14	9049
2008	Visible minority	29	39	19	8	4	0	69	12	859
2008	Non-visible minority	28	35	20	10	6	0	63	17	6957

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	Visible minority	30	31	39	1264
2018	Non-visible minority	27	40	33	7451
2017	Visible minority	31	33	36	1138
2017	Non-visible minority	27	41	31	7185
2014	Visible minority	32	29	39	1143
2014	Non-visible minority	28	40	32	7722
2011	Visible minority	34	29	37	1383
2011	Non-visible minority	29	40	30	9056

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	Visible minority	7	32	42	5	10	5	373
2018	Non-visible minority	18	32	34	4	5	7	1997
2017	Visible minority	6	31	43	6	6	8	345
2017	Non-visible minority	21	27	33	5	8	5	1971
2014	Visible minority	8	32	43	9	9999	8	369
2014	Non-visible minority	23	27	31	7	9999	11	2209
2011	Visible minority	9	33	40	6	9999	13	477
2011	Non-visible minority	23	30	31	6	9999	11	2697

Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	45	43	7	3	2	0	88	5	1264
2018	Non-visible minority	42	42	10	4	2	0	84	6	7416
2017	Visible minority	43	40	11	4	3	0	83	7	1138
2017	Non-visible minority	37	43	11	5	3	0	80	9	7183
2014	Visible minority	41	39	12	4	3	1	81	7	1144
2014	Non-visible minority	35	43	12	6	3	1	79	9	7720
2011	Visible minority	42	40	10	4	3	1	83	7	1381
2011	Non-visible minority	36	42	12	6	3	1	79	9	9055
2008	Visible minority	44	39	8	5	3	1	84	8	862
2008	Non-visible minority	40	40	11	5	3	1	81	8	6954

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	27	44	16	7	4	2	72	11	1262
2018	Non-visible minority	22	44	19	9	4	1	67	13	7424
2017	Visible minority	28	41	16	8	5	2	71	13	1136
2017	Non-visible minority	22	43	19	9	4	2	67	14	7179
2014	Visible minority	27	43	18	6	4	2	71	11	1145
2014	Non-visible minority	22	43	19	9	4	2	67	14	7728
2011	Visible minority	33	40	15	7	3	2	75	10	1381
2011	Non-visible minority	26	43	17	9	4	2	70	13	9037

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	13	25	33	17	8	1	3	26	40	1264
2018	Non-visible minority	11	27	35	17	7	1	2	25	39	7432
2017	Visible minority	13	24	34	16	5	2	5	23	40	1127
2017	Non-visible minority	13	26	34	16	7	1	3	24	41	7161
2014	Visible minority	14	26	35	14	6	1	4	21	42	1143
2014	Non-visible minority	11	30	35	15	6	1	2	21	43	7713
2011	Visible minority	13	25	36	17	5	1	4	23	39	1376
2011	Non-visible minority	12	29	34	16	6	1	2	22	43	9031
2008	Visible minority	14	27	33	15	6	1	3	22	43	859
2008	Non-visible minority	13	31	33	15	6	1	2	21	45	6959

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	11	18	27	24	13	4	4	40	31	1253
2018	Non-visible minority	12	21	30	21	12	2	2	34	35	7408
2017	Visible minority	11	17	27	23	11	5	6	38	31	1121
2017	Non-visible minority	13	22	30	18	11	3	4	32	37	7149
2014	Visible minority	12	17	29	22	10	5	6	35	33	1141
2014	Non-visible minority	12	23	31	20	9	3	3	31	37	7707
2011	Visible minority	9	20	28	20	12	5	7	36	32	1375
2011	Non-visible minority	11	21	30	20	12	3	3	34	34	9022
2008	Visible minority	13	20	27	21	11	4	4	35	36	856
2008	Non-visible minority	13	23	29	19	10	3	3	31	39	6938

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	16	27	28	14	8	3	4	24	46	1256
2018	Non-visible minority	16	25	29	16	8	2	3	25	44	7409
2017	Visible minority	18	24	29	14	6	3	5	22	46	1125
2017	Non-visible minority	18	26	29	13	7	2	5	22	46	7152
2014	Visible minority	21	25	28	12	6	3	5	20	49	1140
2014	Non-visible minority	21	27	27	13	6	2	4	20	51	7711
2011	Visible minority	19	25	27	13	6	2	6	22	49	1377
2011	Non-visible minority	21	27	27	12	7	2	4	20	52	9021
2008	Visible minority	22	24	27	13	6	3	5	20	50	855
2008	Non-visible minority	22	27	25	13	6	2	4	21	52	6936

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	9	16	32	26	13	1	3	41	26	1252
2018	Non-visible minority	10	19	33	24	12	1	2	37	29	7393
2017	Visible minority	10	16	34	22	12	2	5	36	28	1124
2017	Non-visible minority	11	20	33	22	10	1	3	34	32	7134
2014	Visible minority	10	17	33	24	11	1	4	37	28	1140
2014	Non-visible minority	11	22	36	20	8	1	2	30	33	7696
2011	Visible minority	8	17	36	23	11	1	4	36	27	1376
2011	Non-visible minority	12	24	35	19	8	1	2	28	36	9004
2008	Visible minority	11	19	33	24	9	2	3	34	31	852
2008	Non-visible minority	13	24	33	20	8	1	2	28	38	6935

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	14	21	29	19	12	1	4	33	37	1265
2018	Non-visible minority	15	24	29	18	10	1	3	29	41	7424
2017	Visible minority	16	23	25	18	10	1	6	30	42	1121
2017	Non-visible minority	17	24	27	17	10	2	4	28	43	7147
2014	Visible minority	18	24	27	17	9	1	5	27	44	1140
2014	Non-visible minority	21	27	27	14	7	1	3	22	50	7710
2011	Visible minority	16	23	28	19	8	1	5	29	42	1377
2011	Non-visible minority	19	25	28	15	8	1	3	24	46	9028
2008	Visible minority	16	24	27	18	10	2	4	29	42	854
2008	Non-visible minority	19	26	27	15	8	1	3	24	47	6939

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	14	19	27	20	11	4	5	34	36	1260
2018	Non-visible minority	13	22	27	21	12	3	3	35	37	7400
2017	Visible minority	14	18	25	20	11	4	8	36	36	1128
2017	Non-visible minority	14	20	26	20	12	3	5	34	38	7162
2014	Visible minority	12	16	27	22	12	5	7	39	31	1138
2014	Non-visible minority	11	19	27	23	13	3	5	38	33	7713
2011	Visible minority	9	18	27	21	11	6	7	37	32	1368
2011	Non-visible minority	11	20	27	23	13	2	5	38	33	9018
2008	Visible minority	14	19	27	18	9	6	6	31	38	854
2008	Non-visible minority	15	23	27	19	9	3	5	30	41	6950

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	15	22	32	16	9	3	4	27	39	1261
2018	Non-visible minority	17	26	32	15	7	2	2	23	44	7425
2017	Visible minority	17	20	32	16	6	3	6	24	41	1126
2017	Non-visible minority	17	26	32	12	8	2	3	21	45	7161
2014	Visible minority	18	20	33	15	8	3	5	24	41	1143
2014	Non-visible minority	18	26	32	12	7	2	3	19	47	7716

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	40	32	9	10	7	1	73	17	1256
2018	Non-visible minority	45	32	10	8	5	1	77	13	7415
2017	Visible minority	43	31	10	7	7	1	75	14	1134
2017	Non-visible minority	45	32	9	7	5	1	78	13	7178
2014	Visible minority	41	32	10	9	7	1	73	17	1144
2014	Non-visible minority	43	33	10	8	5	1	77	13	7726

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	46	33	10	7	3	1	80	10	1251
2018	Non-visible minority	48	37	7	5	2	0	85	8	7411
2017	Visible minority	44	36	9	7	4	0	80	11	1132
2017	Non-visible minority	44	39	8	6	3	0	84	8	7182
2014	Visible minority	40	40	9	7	4	0	80	10	1144
2014	Non-visible minority	41	42	8	6	3	0	83	8	7724

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	38	37	14	6	3	2	0	77	8	1259
2018	Non-visible minority	39	41	12	4	3	1	0	81	7	7422

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	40	33	15	5	3	3	0	76	9	1261
2018	Non-visible minority	43	37	12	2	2	4	0	83	4	7416
2017	Visible minority	35	35	15	5	5	4	1	74	10	1136
2017	Non-visible minority	39	37	14	3	2	4	1	81	5	7177
2014	Visible minority	37	35	14	5	4	4	1	76	10	1145
2014	Non-visible minority	40	38	13	3	2	5	1	82	4	7717

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	40	37	14	4	4	2	78	8	1261
2018	Non-visible minority	43	39	11	3	2	2	83	6	7416
2017	Visible minority	39	38	12	5	4	2	79	9	1136
2017	Non-visible minority	39	41	11	4	2	2	83	6	7175
2014	Visible minority	37	36	14	7	4	2	75	11	1145
2014	Non-visible minority	38	40	13	4	2	3	80	7	7720
2011	Visible minority	30	39	17	5	5	3	72	10	1380
2011	Non-visible minority	31	42	15	5	3	4	75	9	9047

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	48	33	11	4	3	1	82	7	1261
2018	Non-visible minority	47	38	9	3	2	0	85	6	7407
2017	Visible minority	46	37	8	5	3	1	84	8	1136
2017	Non-visible minority	43	39	9	5	3	0	83	8	7179
2014	Visible minority	43	37	11	5	3	1	80	8	1145
2014	Non-visible minority	42	40	11	4	3	0	82	7	7713
2011	Visible minority	38	40	12	5	4	1	79	9	1377
2011	Non-visible minority	38	41	12	5	3	1	79	9	9034
2008	Visible minority	34	38	14	7	6	1	72	13	862
2008	Non-visible minority	34	42	13	6	4	0	76	11	6958

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	22	31	20	9	8	6	4	59	19	1256
2018	Non-visible minority	24	35	17	9	6	6	3	64	17	7425
2017	Visible minority	28	30	16	8	8	5	5	65	17	1137
2017	Non-visible minority	27	32	16	9	6	6	4	65	17	7176
2014	Visible minority	29	31	16	8	8	4	3	66	17	1145
2014	Non-visible minority	28	34	16	9	6	4	3	67	16	7724

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	31	38	16	7	4	3	2	72	12	1265
2018	Non-visible minority	32	40	13	8	4	2	1	73	13	7426
2017	Visible minority	33	37	13	6	5	4	1	74	12	1132
2017	Non-visible minority	33	39	12	9	4	3	1	75	13	7163
2014	Visible minority	37	40	10	5	3	4	1	82	8	1145
2014	Non-visible minority	37	40	11	6	3	2	1	79	9	7719
2011	Visible minority	38	37	11	6	3	4	1	79	10	1380
2011	Non-visible minority	38	37	11	7	3	3	1	78	11	9033
2008	Visible minority	32	36	13	6	7	5	1	73	14	862
2008	Non-visible minority	37	36	11	8	4	3	1	76	13	6959

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	31	39	18	6	4	1	0	71	10	1259
2018	Non-visible minority	29	40	19	6	4	2	0	71	10	7409

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	19	24	22	12	11	10	2	49	26	1262
2018	Non-visible minority	19	27	21	13	11	9	2	51	26	7431
2017	Visible minority	17	24	19	13	13	12	2	48	30	1134
2017	Non-visible minority	16	25	19	13	13	10	4	47	30	7170
2014	Visible minority	15	24	19	13	15	12	2	46	33	1144
2014	Non-visible minority	14	25	20	16	13	10	2	44	33	7714
2011	Visible minority	14	20	21	13	12	16	4	43	31	1381
2011	Non-visible minority	14	23	21	14	11	13	3	44	31	9038

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	14	86	1262
2018	Non-visible minority	12	88	7449

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Visible minority	48	187
2018	Non-visible minority	50	914

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Visible minority	64	187
2018	Non-visible minority	57	914

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	Visible minority	6	187
2018	Non-visible minority	7	914

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	Visible minority	10	187
2018	Non-visible minority	7	914

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	Visible minority	4	187
2018	Non-visible minority	3	914

Question 49g. From whom did you experience harassment on the job? Other
Survey year	Demographic	(%)	Total responses
2018	Visible minority	5	187
2018	Non-visible minority	4	914

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	Visible minority	41	187
2018	Non-visible minority	38	912

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	Visible minority	39	187
2018	Non-visible minority	40	912

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	Visible minority	48	187
2018	Non-visible minority	46	912

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	Visible minority	43	187
2018	Non-visible minority	43	912

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	Visible minority	32	187
2018	Non-visible minority	31	912

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	Visible minority	52	187
2018	Non-visible minority	55	912

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	Visible minority	27	187
2018	Non-visible minority	34	912

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	(%)	Total responses
2018	Visible minority	0	187
2018	Non-visible minority	1	912

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2018	Visible minority	7	187
2018	Non-visible minority	7	912

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	(%)	Total responses
2018	Visible minority	6	187
2018	Non-visible minority	10	912

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	Visible minority	49	187
2018	Non-visible minority	46	912

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	Visible minority	24	187
2018	Non-visible minority	22	912

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Visible minority	14	187
2018	Non-visible minority	16	912

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	56	186
2018	Non-visible minority	55	916

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	24	186
2018	Non-visible minority	26	916

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	10	186
2018	Non-visible minority	9	916

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	11	186
2018	Non-visible minority	17	916

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	7	186
2018	Non-visible minority	8	916

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	5	186
2018	Non-visible minority	6	916

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	16	186
2018	Non-visible minority	13	916

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Visible minority	8	186
2018	Non-visible minority	13	916

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	31	186
2018	Non-visible minority	24	916

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	10	178
2018	Non-visible minority	14	864

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	21	178
2018	Non-visible minority	21	864

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	10	178
2018	Non-visible minority	11	864

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	7	178
2018	Non-visible minority	8	864

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	9	178
2018	Non-visible minority	10	864

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	10	178
2018	Non-visible minority	12	864

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	12	178
2018	Non-visible minority	14	864

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	16	178
2018	Non-visible minority	13	864

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	15	178
2018	Non-visible minority	13	864

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Visible minority	31	178
2018	Non-visible minority	27	864

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	4	178
2018	Non-visible minority	10	864

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Visible minority	46	178
2018	Non-visible minority	45	864

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	52	178
2018	Non-visible minority	50	864

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	5	178
2018	Non-visible minority	3	864

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Visible minority	8	178
2018	Non-visible minority	11	864

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	20	19	21	5	6	22	8	54	16	1263
2018	Non-visible minority	18	19	20	6	5	26	6	54	15	7443
2017	Visible minority	17	18	19	5	7	25	9	53	18	1137
2017	Non-visible minority	15	19	18	6	5	28	8	54	17	7185
2014	Visible minority	15	18	20	5	6	28	8	52	18	1144
2014	Non-visible minority	14	18	20	5	6	28	8	51	17	7725

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	32	31	17	5	5	9	1	70	11	1263
2018	Non-visible minority	30	34	17	5	4	10	1	72	10	7430
2017	Visible minority	29	31	16	5	5	12	1	70	11	1134
2017	Non-visible minority	27	34	16	5	4	12	2	70	11	7176
2014	Visible minority	26	28	20	5	5	15	1	64	12	1144
2014	Non-visible minority	24	32	19	5	4	14	1	66	11	7724
2011	Visible minority	30	34	18	4	4	10	1	71	9	1380
2011	Non-visible minority	29	37	17	5	3	9	0	73	8	9046

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	10	90	1263
2018	Non-visible minority	5	95	7435

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Visible minority	37	133
2018	Non-visible minority	31	359

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Visible minority	81	133
2018	Non-visible minority	77	359

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	Visible minority	4	133
2018	Non-visible minority	4	359

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	Visible minority	9	133
2018	Non-visible minority	8	359

Question 56g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	(%)	Total responses
2018	Visible minority	8	133
2018	Non-visible minority	11	359

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	(%)	Total responses
2018	Visible minority	47	133
2018	Non-visible minority	5	359

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	(%)	Total responses
2018	Visible minority	35	133
2018	Non-visible minority	8	359

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	(%)	Total responses
2018	Visible minority	31	133
2018	Non-visible minority	2	359

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	(%)	Total responses
2018	Visible minority	10	133
2018	Non-visible minority	2	359

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	(%)	Total responses
2018	Visible minority	24	133
2018	Non-visible minority	31	359

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	(%)	Total responses
2018	Visible minority	13	133
2018	Non-visible minority	25	359

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	(%)	Total responses
2018	Visible minority	6	133
2018	Non-visible minority	7	359

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	(%)	Total responses
2018	Visible minority	13	133
2018	Non-visible minority	12	359

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	(%)	Total responses
2018	Visible minority	6	133
2018	Non-visible minority	20	359

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Visible minority	18	133
2018	Non-visible minority	30	359

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	28	132
2018	Non-visible minority	36	359

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	10	132
2018	Non-visible minority	16	359

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	7	132
2018	Non-visible minority	10	359

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	8	132
2018	Non-visible minority	17	359

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	4	132
2018	Non-visible minority	5	359

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	4	132
2018	Non-visible minority	6	359

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	17	132
2018	Non-visible minority	10	359

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Visible minority	7	132
2018	Non-visible minority	10	359

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	52	132
2018	Non-visible minority	44	359

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	8	127
2018	Non-visible minority	4	338

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	13	127
2018	Non-visible minority	12	338

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	4	127
2018	Non-visible minority	3	338

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	4	127
2018	Non-visible minority	7	338

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	8	127
2018	Non-visible minority	9	338

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	13	127
2018	Non-visible minority	11	338

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	10	127
2018	Non-visible minority	13	338

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Visible minority	30	127
2018	Non-visible minority	30	338

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	7	127
2018	Non-visible minority	14	338

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Visible minority	43	127
2018	Non-visible minority	46	338

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	68	127
2018	Non-visible minority	60	338

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	5	127
2018	Non-visible minority	4	338

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Visible minority	10	127
2018	Non-visible minority	17	338

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	19	18	23	4	4	25	6	54	12	1264
2018	Non-visible minority	19	19	21	3	2	30	6	59	8	7420
2017	Visible minority	18	17	21	3	4	29	7	55	12	1137
2017	Non-visible minority	17	19	18	2	2	34	8	62	8	7182
2014	Visible minority	15	19	19	4	4	31	8	56	13	1141
2014	Non-visible minority	15	17	20	2	2	35	8	57	8	7724

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	30	30	19	4	4	11	1	68	10	1262
2018	Non-visible minority	31	34	18	3	2	12	1	74	6	7423
2017	Visible minority	30	30	19	4	4	12	2	70	9	1135
2017	Non-visible minority	30	33	15	3	2	15	2	77	6	7177
2014	Visible minority	26	31	17	4	4	17	2	69	10	1145
2014	Non-visible minority	26	32	18	2	2	18	2	72	6	7723
2011	Visible minority	32	34	16	3	3	11	1	75	7	1380
2011	Non-visible minority	34	38	14	3	1	10	0	80	4	9035

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	51	28	11	4	5	2	80	8	1256
2018	Non-visible minority	55	27	10	4	4	1	83	7	7391
2017	Visible minority	54	25	11	3	5	3	81	8	1136
2017	Non-visible minority	56	25	10	4	4	2	82	8	7187

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	35	39	14	5	3	3	1	77	9	1262
2018	Non-visible minority	34	41	14	6	3	2	0	77	9	7438
2017	Visible minority	29	38	17	6	4	5	0	71	11	1133
2017	Non-visible minority	23	41	17	8	5	5	0	68	14	7179

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	26	37	17	9	7	3	1	66	17	1264
2018	Non-visible minority	25	37	17	12	7	1	0	63	19	7449
2017	Visible minority	19	39	20	11	8	2	0	60	20	1138
2017	Non-visible minority	17	40	19	13	9	2	0	57	23	7184

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	21	24	23	12	17	1	2	46	30	1259
2018	Non-visible minority	18	24	24	15	18	0	1	42	33	7445
2017	Visible minority	20	25	22	13	17	1	3	46	31	1135
2017	Non-visible minority	18	22	20	16	21	0	2	42	37	7175

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	19	24	30	17	9	0	1	44	26	1259
2018	Non-visible minority	18	26	29	16	11	0	0	44	27	7444
2017	Visible minority	16	29	25	15	12	1	2	47	27	1133
2017	Non-visible minority	17	24	28	17	13	0	1	41	30	7184

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	24	28	23	14	8	0	2	53	23	1256
2018	Non-visible minority	22	29	25	14	9	0	1	51	23	7417
2017	Visible minority	20	28	26	13	9	1	3	50	23	1125
2017	Non-visible minority	20	27	24	15	11	0	2	49	27	7181

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	22	23	22	16	13	1	3	47	30	1254
2018	Non-visible minority	20	24	24	17	13	1	1	45	31	7409
2017	Visible minority	19	23	21	18	14	1	4	45	33	1129
2017	Non-visible minority	18	22	23	18	15	1	2	42	35	7181

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	44	24	16	7	4	1	5	72	12	1256
2018	Non-visible minority	44	23	15	7	5	0	5	72	12	7432
2017	Visible minority	38	25	15	7	5	1	10	70	13	1127
2017	Non-visible minority	39	24	15	7	6	1	8	70	14	7165

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	31	25	22	12	9	1	57	20	1258
2018	Non-visible minority	33	27	21	9	8	1	61	17	7423
2017	Visible minority	28	32	21	10	8	1	61	18	1124
2017	Non-visible minority	30	30	22	10	7	1	61	17	7174

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	25	30	24	12	6	2	2	57	18	1264
2018	Non-visible minority	26	33	24	10	5	1	1	61	16	7401
2017	Visible minority	24	30	23	12	7	2	3	56	20	1125
2017	Non-visible minority	27	33	22	10	6	1	2	61	17	7159

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	21	30	26	13	7	1	2	52	21	1261
2018	Non-visible minority	21	30	25	15	7	1	1	52	23	7411
2017	Visible minority	20	30	22	15	9	1	3	51	26	1124
2017	Non-visible minority	20	29	24	15	9	1	2	51	25	7172

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	24	29	22	15	7	1	2	54	23	1260
2018	Non-visible minority	26	31	23	12	7	0	1	57	19	7402
2017	Visible minority	23	27	21	15	9	1	3	52	26	1125
2017	Non-visible minority	27	31	21	13	7	1	2	59	20	7173

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	28	27	24	12	7	1	2	56	20	1252
2018	Non-visible minority	26	28	23	13	8	0	1	55	22	7388
2017	Visible minority	22	28	23	12	9	2	4	53	23	1123
2017	Non-visible minority	25	29	21	14	9	1	2	55	23	7157

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	50	25	13	4	4	1	4	78	9	1259
2018	Non-visible minority	53	23	12	5	4	0	2	79	9	7381
2017	Visible minority	51	25	13	4	4	0	3	79	8	1130
2017	Non-visible minority	56	23	12	5	3	0	2	80	8	7173

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	63	16	8	3	2	1	7	86	6	1256
2018	Non-visible minority	70	15	6	2	2	1	5	90	4	7389

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	56	16	10	5	6	2	5	77	12	1259
2018	Non-visible minority	72	12	6	3	3	1	3	88	6	7383
2017	Visible minority	57	16	8	5	7	2	6	79	13	1135
2017	Non-visible minority	72	11	5	3	3	1	4	88	6	7171

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	51	24	11	6	3	1	3	79	10	1264
2018	Non-visible minority	58	24	10	4	2	0	2	84	6	7421
2017	Visible minority	51	26	10	5	4	1	4	81	9	1128
2017	Non-visible minority	58	24	8	4	2	0	3	85	6	7175

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	50	20	10	8	7	1	3	73	16	1257
2018	Non-visible minority	60	19	9	5	4	0	2	81	10	7405
2017	Visible minority	53	20	9	7	7	1	3	76	15	1133
2017	Non-visible minority	63	17	8	4	4	0	3	83	9	7178

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	51	12	7	4	2	1	23	83	7	1250
2018	Non-visible minority	57	12	5	2	1	0	23	90	4	7372
2017	Visible minority	50	14	5	3	2	1	25	87	6	1128
2017	Non-visible minority	57	12	5	2	1	0	23	90	4	7178

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	57	19	11	4	2	1	8	82	6	1260
2018	Non-visible minority	64	19	8	2	1	0	5	88	3	7386
2017	Visible minority	58	18	8	4	2	1	9	85	6	1122
2017	Non-visible minority	65	17	7	2	1	0	7	89	4	7139

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	58	16	8	4	8	1	5	79	13	1259
2018	Non-visible minority	66	14	7	4	4	1	4	84	9	7414
2017	Visible minority	57	17	8	5	6	2	6	80	12	1134
2017	Non-visible minority	66	15	7	4	3	0	5	85	8	7180

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	47	27	13	6	4	1	3	77	10	1259
2018	Non-visible minority	51	27	13	4	2	0	2	80	7	7411
2017	Visible minority	45	30	14	4	3	1	5	79	7	1129
2017	Non-visible minority	51	27	12	4	2	0	3	81	7	7173

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	14	33	35	12	5	1	0	47	17	1268
2018	Non-visible minority	14	32	36	14	5	0	0	45	19	7444
2017	Visible minority	12	30	36	15	6	0	1	42	22	1137
2017	Non-visible minority	11	28	39	15	7	0	0	39	22	7188

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	8	17	41	24	10	0	1	33	25	1247
2018	Non-visible minority	10	19	38	22	11	0	0	33	29	7339
2017	Visible minority	8	18	43	21	9	1	1	30	26	1131
2017	Non-visible minority	9	21	37	22	10	0	1	33	30	7165

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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	28	26	21	10	11	2	1	29	71	1267
2018	Non-visible minority	26	28	22	12	11	1	1	27	73	7459
2017	Visible minority	26	24	22	11	13	4	1	27	73	1139
2017	Non-visible minority	29	24	20	11	12	2	1	30	70	7190

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	Visible minority	24	872
2018	Non-visible minority	21	5374
2017	Visible minority	21	773
2017	Non-visible minority	22	4842

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Visible minority	36	872
2018	Non-visible minority	35	5374
2017	Visible minority	38	773
2017	Non-visible minority	35	4842

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Visible minority	26	872
2018	Non-visible minority	24	5374
2017	Visible minority	19	773
2017	Non-visible minority	20	4842

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	Visible minority	39	872
2018	Non-visible minority	48	5374
2017	Visible minority	43	773
2017	Non-visible minority	51	4842

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	Visible minority	6	872
2018	Non-visible minority	7	5374
2017	Visible minority	7	773
2017	Non-visible minority	6	4842

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	Visible minority	33	872
2018	Non-visible minority	33	5374

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	Visible minority	31	872
2018	Non-visible minority	35	5374
2017	Visible minority	39	773
2017	Non-visible minority	41	4842

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	Visible minority	7	47	18	9	6	14	831
2018	Non-visible minority	6	40	19	11	5	19	5147
2017	Visible minority	4	53	19	8	3	12	750
2017	Non-visible minority	7	45	19	11	4	14	4742

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	33	67	871
2018	Non-visible minority	29	71	5339

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	38	17	13	8	12	2	10	63	22	1265
2018	Non-visible minority	37	16	15	11	13	1	8	58	25	7440

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	12	26	20	15	20	1	5	40	38	870
2018	Non-visible minority	10	21	19	19	23	1	7	33	46	5366
2017	Visible minority	13	26	15	14	23	2	6	43	41	777
2017	Non-visible minority	10	20	15	18	26	2	10	34	49	4870

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	6	16	18	19	33	2	6	25	56	873
2018	Non-visible minority	6	13	16	20	37	2	6	20	63	5359
2017	Visible minority	6	11	13	15	46	3	6	18	67	778
2017	Non-visible minority	5	10	11	17	45	3	9	16	71	4874

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results by Theme for the Public Services and Procurement Canada by Question 89. Are you a member of a visible minority group?

Table of Contents

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 14. Overall, I like my job.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 26. I am satisfied with the quality of supervision I receive.

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Job fit and development

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Question 15. I can complete my assigned workload during my regular working hours.

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 49g. From whom did you experience harassment on the job? Other

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation