2018 Public Service Employee Survey Results by Theme for the Public Services and Procurement Canada by Question 88. Are you a person with a disability?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 30 38 14 10 8 0 0 68 18 528
2018 Not a person with a disability 35 41 12 7 4 0 0 76 11 8175
2017 Person with a disability 27 42 12 9 10 0 0 69 19 518
2017 Not a person with a disability 32 45 11 7 4 0 0 77 12 7826
2014 Person with a disability 27 40 13 11 9 0 0 67 20 503
2014 Not a person with a disability 29 45 13 9 5 0 0 74 14 8387
2011 Person with a disability 30 37 15 8 10 0 0 67 18 509
2011 Not a person with a disability 34 41 13 8 4 0 0 75 12 9880
2008 Person with a disability 35 36 11 8 10 0 0 71 18 404
2008 Not a person with a disability 34 42 12 7 4 0 0 77 11 7405

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 24 29 16 15 16 0 0 53 31 531
2018 Not a person with a disability 31 39 15 9 6 0 0 70 15 8175
2017 Person with a disability 19 32 13 15 21 0 0 51 36 519
2017 Not a person with a disability 29 37 15 10 8 0 0 67 18 7815

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 50 32 10 5 4 0 0 82 9 530
2018 Not a person with a disability 49 36 10 4 2 0 0 85 5 8150
2017 Person with a disability 48 33 10 4 5 0 0 81 9 518
2017 Not a person with a disability 50 36 9 3 2 0 0 86 5 7810
2014 Person with a disability 59 26 7 4 3 0 0 85 7 503
2014 Not a person with a disability 57 31 8 3 1 0 0 88 4 8382
2011 Person with a disability 57 27 9 5 2 0 0 84 7 509
2011 Not a person with a disability 56 33 8 2 1 0 0 89 3 9894

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 35 36 14 7 6 0 0 72 14 532
2018 Not a person with a disability 41 40 11 5 3 0 0 81 8 8191
2017 Person with a disability 34 39 9 10 7 0 0 73 18 517
2017 Not a person with a disability 40 40 11 6 3 0 0 80 9 7792
2014 Person with a disability 34 37 13 8 7 0 0 72 15 502
2014 Not a person with a disability 37 42 12 6 3 0 0 79 9 8376
2011 Person with a disability 34 42 12 7 6 0 0 76 12 510
2011 Not a person with a disability 39 42 11 6 3 0 0 81 8 9891
2008 Person with a disability 39 39 8 8 7 0 0 78 14 407
2008 Not a person with a disability 40 43 10 5 2 0 0 83 8 7428

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 26 29 18 12 14 1 0 56 26 530
2018 Not a person with a disability 36 34 17 8 5 1 0 70 13 8180
2017 Person with a disability 24 26 20 13 15 1 0 51 29 516
2017 Not a person with a disability 32 34 18 9 6 1 0 67 15 7807
2014 Person with a disability 20 31 18 15 15 1 0 52 30 503
2014 Not a person with a disability 24 39 20 10 7 1 0 63 17 8381
2011 Person with a disability 21 28 23 15 11 2 0 51 26 509
2011 Not a person with a disability 25 38 20 10 6 1 0 63 16 9889

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 23 34 18 13 12 0 0 57 25 525
2018 Not a person with a disability 34 37 16 8 5 0 0 71 13 8167
2017 Person with a disability 21 30 18 17 13 0 0 51 31 517
2017 Not a person with a disability 31 37 16 9 5 0 0 69 15 7812
2014 Person with a disability 21 32 19 16 11 0 0 53 27 503
2014 Not a person with a disability 24 40 19 10 6 0 0 65 16 8379
2011 Person with a disability 21 34 18 17 9 1 0 55 26 509
2011 Not a person with a disability 25 40 19 10 5 1 0 65 15 9867
2008 Person with a disability 23 31 17 17 12 0 0 55 28 408
2008 Not a person with a disability 25 42 16 12 5 0 0 67 17 7426

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 22 24 21 15 16 2 0 47 32 530
2018 Not a person with a disability 31 26 21 11 8 3 1 59 19 8191
2017 Person with a disability 21 22 18 14 20 3 1 45 36 517
2017 Not a person with a disability 29 27 20 11 8 4 1 59 20 7820
2014 Person with a disability 23 25 14 15 18 3 2 50 35 503
2014 Not a person with a disability 25 27 21 13 9 5 1 55 23 8382
2011 Person with a disability 26 22 18 15 14 4 1 50 31 511
2011 Not a person with a disability 25 27 20 12 9 5 1 56 23 9875
2008 Person with a disability 25 24 19 14 15 3 1 51 30 408
2008 Not a person with a disability 25 30 19 13 8 5 1 58 22 7427
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 39 29 14 6 9 3 1 70 15 527
2018 Not a person with a disability 47 31 11 5 3 2 0 80 9 8174
2017 Person with a disability 36 27 12 10 10 4 1 66 21 519
2017 Not a person with a disability 45 32 11 6 4 2 1 79 10 7820
2014 Person with a disability 39 28 12 11 8 3 0 69 19 503
2014 Not a person with a disability 42 33 12 6 4 2 1 78 10 8384
2011 Person with a disability 38 26 16 9 9 2 1 66 18 510
2011 Not a person with a disability 43 32 13 6 4 2 0 77 10 9888
2008 Person with a disability 36 28 12 10 10 4 0 66 21 408
2008 Not a person with a disability 42 32 12 7 5 2 1 76 12 7432

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 35 33 12 7 11 2 1 69 18 525
2018 Not a person with a disability 44 33 11 7 4 1 0 78 11 8156
2017 Person with a disability 35 29 12 12 11 2 1 65 23 519
2017 Not a person with a disability 43 35 9 7 4 1 0 79 12 7821
2014 Person with a disability 35 33 12 11 7 1 0 69 19 502
2014 Not a person with a disability 40 35 11 8 4 0 0 76 13 8385
2011 Person with a disability 35 31 13 9 11 1 0 67 20 506
2011 Not a person with a disability 41 35 11 8 5 0 0 77 12 9888
2008 Person with a disability 32 35 10 11 11 1 0 68 22 408
2008 Not a person with a disability 39 35 11 9 5 1 0 75 14 7427

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 39 30 13 9 8 1 1 70 17 527
2018 Not a person with a disability 48 29 11 6 5 0 0 78 10 8178
2017 Person with a disability 42 25 12 11 8 1 1 68 20 518
2017 Not a person with a disability 52 28 10 5 5 0 0 80 10 7801
2014 Person with a disability 43 30 11 8 8 0 0 73 16 501
2014 Not a person with a disability 47 32 11 6 4 1 0 79 10 8380

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 23 28 20 10 11 8 0 56 22 532
2018 Not a person with a disability 29 34 17 7 5 8 0 68 14 8215
2017 Person with a disability 20 27 16 13 13 11 0 52 29 519
2017 Not a person with a disability 26 35 17 8 5 8 0 67 15 7821
2014 Person with a disability 22 31 18 11 9 9 0 58 22 501
2014 Not a person with a disability 24 36 17 8 5 10 0 67 14 8383
2011 Person with a disability 23 24 20 13 10 9 1 52 25 510
2011 Not a person with a disability 25 32 19 8 5 9 1 63 15 9877

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 20 29 20 12 16 3 0 51 29 529
2018 Not a person with a disability 26 33 18 12 7 3 0 61 20 8193
2017 Person with a disability 17 26 19 18 18 3 0 44 37 515
2017 Not a person with a disability 23 34 19 12 9 3 0 58 22 7823
2014 Person with a disability 16 29 21 16 15 3 0 47 32 501
2014 Not a person with a disability 20 34 21 13 9 3 0 55 22 8384
2011 Person with a disability 19 27 20 15 15 3 1 48 32 511
2011 Not a person with a disability 20 33 22 12 9 3 0 54 22 9866
2008 Person with a disability 18 26 19 17 18 2 0 45 36 407
2008 Not a person with a disability 20 34 20 13 10 3 0 56 23 7429

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 14 21 24 17 17 7 0 38 36 527
2018 Not a person with a disability 19 30 22 15 8 6 0 52 24 8198
2017 Person with a disability 11 24 21 19 19 6 0 37 40 517
2017 Not a person with a disability 17 30 22 15 10 6 0 50 27 7815
2014 Person with a disability 13 24 22 20 15 5 0 39 37 502
2014 Not a person with a disability 13 30 25 16 10 6 0 46 28 8380
2011 Person with a disability 13 26 23 19 11 7 0 42 33 509
2011 Not a person with a disability 11 33 24 16 8 7 0 48 27 9883
2008 Person with a disability 10 28 20 21 15 7 0 41 38 408
2008 Not a person with a disability 9 32 22 18 11 8 0 45 31 7425

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 14 29 19 18 17 3 0 44 36 527
2018 Not a person with a disability 19 33 20 16 9 3 0 54 26 8207
2017 Person with a disability 13 28 15 20 20 4 0 42 42 518
2017 Not a person with a disability 18 35 19 15 10 3 0 54 26 7809
2014 Person with a disability 13 25 21 20 17 3 0 40 38 502
2014 Not a person with a disability 15 35 21 16 11 3 0 51 28 8377
2011 Person with a disability 14 32 16 20 15 3 0 47 36 508
2011 Not a person with a disability 15 37 20 16 9 3 0 54 25 9872
2008 Person with a disability 15 30 16 24 13 2 0 46 38 407
2008 Not a person with a disability 15 38 18 17 9 3 0 54 27 7426
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 22 27 17 15 17 0 1 50 33 531
2018 Not a person with a disability 28 36 18 10 7 0 0 64 18 8195
2017 Person with a disability 20 29 12 20 20 0 0 49 39 520
2017 Not a person with a disability 27 36 17 12 8 0 0 63 20 7820
2014 Person with a disability 19 32 15 16 18 0 0 51 34 503
2014 Not a person with a disability 22 37 19 14 9 0 0 58 23 8385
2011 Person with a disability 19 32 17 15 17 0 0 51 32 509
2011 Not a person with a disability 23 38 18 12 8 0 0 62 20 9894

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 25 33 17 13 12 0 1 58 25 530
2018 Not a person with a disability 30 42 13 10 5 0 0 72 15 8208
2017 Person with a disability 24 36 12 15 13 0 0 60 28 519
2017 Not a person with a disability 28 43 13 10 5 0 0 71 15 7825

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 12 17 19 19 16 14 2 35 42 529
2018 Not a person with a disability 14 24 20 14 10 15 3 46 29 8170
2017 Person with a disability 8 16 19 16 19 21 2 31 45 519
2017 Not a person with a disability 12 22 19 16 10 18 3 43 33 7827
2014 Person with a disability 10 22 20 16 20 11 2 36 41 503
2014 Not a person with a disability 10 23 21 17 13 14 2 40 36 8379

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 30 33 15 10 11 0 1 64 21 526
2018 Not a person with a disability 38 35 12 8 5 1 1 75 13 8184
2017 Person with a disability 30 32 14 11 12 1 1 63 23 516
2017 Not a person with a disability 37 37 12 8 5 1 1 75 13 7826
2014 Person with a disability 36 34 10 11 8 1 0 70 20 503
2014 Not a person with a disability 37 38 12 8 5 1 0 75 12 8385
2011 Person with a disability 32 33 13 11 10 1 1 66 21 510
2011 Not a person with a disability 37 38 12 7 5 0 0 76 12 9896
2008 Person with a disability 30 32 13 13 10 2 1 63 24 408
2008 Not a person with a disability 36 35 13 9 6 1 1 72 15 7434

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 21 26 14 11 15 4 8 55 29 100
2018 Not a person with a disability 26 35 16 8 5 3 8 68 14 2134
2017 Person with a disability 25 24 21 10 12 3 6 53 23 111
2017 Not a person with a disability 26 37 14 9 5 3 6 69 15 2048
2014 Person with a disability 21 26 22 7 13 2 8 53 23 93
2014 Not a person with a disability 26 36 16 9 5 3 6 68 15 2138

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 22 38 13 15 11 0 2 61 27 531
2018 Not a person with a disability 26 45 11 13 5 0 0 71 18 8216
2017 Person with a disability 21 32 9 18 19 0 1 54 37 520
2017 Not a person with a disability 27 39 12 13 8 0 0 67 21 7821
2014 Person with a disability 21 36 11 16 15 0 1 58 31 503
2014 Not a person with a disability 25 38 13 15 8 0 0 64 23 8387
2011 Person with a disability 26 38 12 14 8 0 2 65 23 510
2011 Not a person with a disability 30 42 12 10 5 0 1 72 15 9886
2008 Person with a disability 25 37 15 9 12 0 1 63 22 407
2008 Not a person with a disability 29 42 13 10 4 0 1 72 15 7433

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 34 38 12 10 6 0 0 72 16 527
2018 Not a person with a disability 39 40 10 7 3 0 0 80 10 8203
2017 Person with a disability 38 35 11 8 8 0 0 73 16 519
2017 Not a person with a disability 39 40 11 6 3 0 0 80 10 7819
2014 Person with a disability 36 34 13 8 8 0 0 71 16 503
2014 Not a person with a disability 36 40 13 7 4 0 0 77 11 8384
2011 Person with a disability 37 34 12 8 7 0 1 72 16 509
2011 Not a person with a disability 41 37 12 7 3 0 0 78 10 9880
2008 Person with a disability 33 39 9 10 8 0 0 72 19 406
2008 Not a person with a disability 37 42 11 7 3 0 0 79 10 7434

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 42 35 9 9 6 0 0 77 14 525
2018 Not a person with a disability 46 38 8 6 2 0 0 84 8 8148
2017 Person with a disability 43 33 9 7 8 0 0 77 15 517
2017 Not a person with a disability 46 38 8 5 2 0 0 85 8 7810
2014 Person with a disability 43 36 8 9 5 0 0 78 14 502
2014 Not a person with a disability 43 39 9 6 3 0 0 82 9 8382
2011 Person with a disability 41 34 10 9 5 0 0 75 14 511
2011 Not a person with a disability 45 39 8 5 3 0 0 84 8 9890
2008 Person with a disability 41 38 9 4 7 0 0 79 11 407
2008 Not a person with a disability 43 42 7 5 2 0 0 86 7 7436

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 18 29 18 16 17 2 1 48 34 530
2018 Not a person with a disability 24 36 19 11 8 2 0 61 19 8185
2017 Person with a disability 20 23 16 19 18 3 1 44 38 518
2017 Not a person with a disability 27 35 16 11 7 3 0 64 19 7807
2014 Person with a disability 16 26 16 17 21 2 1 44 39 502
2014 Not a person with a disability 20 33 18 16 11 2 0 54 27 8375
2011 Person with a disability 20 26 19 17 16 2 0 47 34 510
2011 Not a person with a disability 24 36 18 12 8 2 0 61 21 9882
2008 Person with a disability 19 33 16 15 16 2 0 53 31 407
2008 Not a person with a disability 21 39 18 12 8 2 0 61 20 7432

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 16 19 13 18 30 2 2 36 50 530
2018 Not a person with a disability 23 31 16 13 12 2 2 57 26 8187
2017 Person with a disability 15 18 15 19 29 2 2 34 50 517
2017 Not a person with a disability 23 30 15 14 13 3 3 56 28 7819
2014 Person with a disability 12 17 14 21 31 2 4 31 55 502
2014 Not a person with a disability 15 27 17 17 19 3 2 44 38 8384
2011 Person with a disability 14 21 13 17 30 2 3 37 49 511
2011 Not a person with a disability 17 30 17 16 16 2 2 49 33 9885
2008 Person with a disability 14 28 13 18 25 1 1 43 44 407
2008 Not a person with a disability 20 34 14 14 14 2 2 56 30 7421

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 22 34 16 12 15 0 0 56 28 529
2018 Not a person with a disability 29 39 15 10 6 0 0 69 17 8157
2017 Person with a disability 23 30 14 15 18 0 0 53 33 518
2017 Not a person with a disability 28 39 15 11 6 0 1 68 17 7802
2014 Person with a disability 18 39 13 15 15 0 0 57 29 502
2014 Not a person with a disability 22 41 15 14 9 0 0 63 22 8383
2011 Person with a disability 23 38 14 14 11 0 0 61 25 508
2011 Not a person with a disability 29 40 14 10 5 0 0 70 16 9882

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 27 30 17 13 13 0 1 57 26 529
2018 Not a person with a disability 34 35 16 9 5 0 0 70 14 8160
2017 Person with a disability 23 33 15 15 13 1 0 57 28 517
2017 Not a person with a disability 33 35 15 10 5 0 0 69 15 7806
2014 Person with a disability 23 32 18 14 13 0 0 55 27 503
2014 Not a person with a disability 27 38 16 11 7 0 0 66 18 8385

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 26 31 18 12 13 0 0 57 25 530
2018 Not a person with a disability 32 37 15 10 5 0 0 70 15 8165
2017 Person with a disability 25 32 14 16 13 0 0 56 29 517
2017 Not a person with a disability 32 39 14 10 5 0 0 71 15 7804
2014 Person with a disability 24 34 18 12 11 0 0 58 24 503
2014 Not a person with a disability 28 40 15 10 6 0 0 69 16 8381
2011 Person with a disability 31 33 19 11 5 1 0 64 16 510
2011 Not a person with a disability 34 42 13 7 3 0 0 77 10 9880

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 14 30 26 14 13 3 0 46 27 531
2018 Not a person with a disability 22 37 22 8 5 4 0 62 14 8200
2017 Person with a disability 15 28 22 15 15 5 0 45 31 516
2017 Not a person with a disability 21 37 22 9 6 5 0 61 16 7815

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 38 32 12 10 7 1 0 70 18 529
2018 Not a person with a disability 46 34 10 6 3 0 1 81 9 8202
2017 Person with a disability 36 29 10 14 11 0 0 65 25 518
2017 Not a person with a disability 44 35 10 7 4 0 1 79 10 7812
2014 Person with a disability 32 31 13 13 9 0 1 64 23 502
2014 Not a person with a disability 36 36 13 8 5 0 1 73 13 8383
2011 Person with a disability 34 34 11 10 10 1 1 69 20 509
2011 Not a person with a disability 38 37 12 8 4 0 1 76 12 9885

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 34 31 17 10 6 0 3 67 16 532
2018 Not a person with a disability 37 32 17 8 5 0 1 71 13 8226
2017 Person with a disability 28 34 19 9 8 1 1 64 17 520
2017 Not a person with a disability 36 35 15 8 4 0 1 72 12 7823
2014 Person with a disability 34 30 21 9 6 0 1 64 14 503
2014 Not a person with a disability 38 34 16 7 4 0 1 73 11 8389
2011 Person with a disability 33 28 21 8 8 0 2 62 17 511
2011 Not a person with a disability 34 35 17 8 5 0 1 69 13 9883
2008 Person with a disability 24 35 23 9 9 0 1 59 18 406
2008 Not a person with a disability 28 35 20 10 6 0 0 64 16 7425

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Person with a disability 35 28 37 532
2018 Not a person with a disability 27 40 34 8222
2017 Person with a disability 33 32 35 518
2017 Not a person with a disability 27 41 32 7821
2014 Person with a disability 34 34 32 503
2014 Not a person with a disability 28 38 33 8382
2011 Person with a disability 32 33 35 509
2011 Not a person with a disability 30 39 31 9894

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Person with a disability 19 21 36 4 7 14 186
2018 Not a person with a disability 16 32 36 4 5 6 2193
2017 Person with a disability 19 18 42 8 7 6 174
2017 Not a person with a disability 19 29 34 5 8 6 2143
2014 Person with a disability 23 16 38 12 9999 10 174
2014 Not a person with a disability 21 28 33 7 9999 11 2407
2011 Person with a disability 21 24 39 6 9999 10 170
2011 Not a person with a disability 21 30 32 6 9999 11 2990
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 41 38 10 5 5 1 0 80 10 529
2018 Not a person with a disability 42 42 9 4 2 0 0 85 6 8190
2017 Person with a disability 35 38 12 7 9 1 0 73 16 518
2017 Not a person with a disability 38 43 11 5 3 0 0 81 8 7819
2014 Person with a disability 35 40 12 6 7 0 0 75 13 502
2014 Not a person with a disability 36 43 12 5 3 1 0 79 8 8382
2011 Person with a disability 36 38 13 7 6 0 0 75 13 510
2011 Not a person with a disability 37 42 12 6 3 1 0 80 8 9890
2008 Person with a disability 40 34 11 7 7 1 0 75 14 406
2008 Not a person with a disability 41 40 11 5 3 1 0 81 8 7425

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 21 40 19 11 8 1 0 61 19 529
2018 Not a person with a disability 23 44 19 9 4 1 0 68 13 8191
2017 Person with a disability 19 35 20 14 9 2 0 56 23 519
2017 Not a person with a disability 23 43 18 9 4 2 0 68 13 7813
2014 Person with a disability 19 41 17 14 7 1 1 61 21 503
2014 Not a person with a disability 23 43 19 9 4 2 0 68 13 8390
2011 Person with a disability 25 38 17 11 7 2 0 64 18 508
2011 Not a person with a disability 27 43 16 8 3 2 0 71 12 9877

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 18 27 32 14 7 1 2 21 46 531
2018 Not a person with a disability 11 27 35 17 7 1 2 25 39 8197
2017 Person with a disability 22 29 31 11 4 1 3 15 52 514
2017 Not a person with a disability 12 26 35 16 7 1 3 24 40 7791
2014 Person with a disability 17 27 35 13 5 1 2 19 46 503
2014 Not a person with a disability 11 30 35 15 6 1 2 21 42 8372
2011 Person with a disability 13 31 31 16 6 1 2 22 46 510
2011 Not a person with a disability 12 29 34 16 6 1 2 23 42 9862
2008 Person with a disability 19 29 31 13 6 0 1 20 49 405
2008 Not a person with a disability 13 31 33 15 6 1 2 21 45 7428

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 20 23 23 20 11 2 1 32 44 531
2018 Not a person with a disability 12 21 30 21 12 3 2 35 34 8164
2017 Person with a disability 19 25 26 16 7 3 4 24 47 515
2017 Not a person with a disability 12 21 30 19 11 3 4 33 35 7772
2014 Person with a disability 19 22 29 18 8 2 2 27 43 501
2014 Not a person with a disability 11 22 31 21 9 3 3 32 36 8366
2011 Person with a disability 15 20 28 19 11 3 3 32 38 509
2011 Not a person with a disability 10 21 30 20 12 3 4 34 34 9854
2008 Person with a disability 21 21 28 17 9 2 2 27 44 407
2008 Not a person with a disability 13 23 29 20 10 3 3 31 38 7401

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 20 24 27 14 9 2 4 24 47 529
2018 Not a person with a disability 16 26 29 15 8 2 4 25 44 8170
2017 Person with a disability 24 23 27 14 5 2 5 21 50 514
2017 Not a person with a disability 17 26 29 13 7 2 5 22 46 7780
2014 Person with a disability 25 25 23 16 5 2 3 23 53 503
2014 Not a person with a disability 21 27 27 12 6 2 4 20 51 8367
2011 Person with a disability 23 23 27 13 7 2 6 21 50 508
2011 Not a person with a disability 21 27 27 12 7 2 4 20 51 9855
2008 Person with a disability 27 27 23 12 5 2 4 18 57 404
2008 Not a person with a disability 22 27 26 13 6 2 4 21 51 7401

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 13 19 28 23 13 1 2 38 33 526
2018 Not a person with a disability 9 18 33 24 12 1 2 37 28 8152
2017 Person with a disability 15 24 30 18 8 0 4 28 41 516
2017 Not a person with a disability 10 19 33 22 11 1 3 34 31 7759
2014 Person with a disability 14 21 32 22 7 1 3 30 37 500
2014 Not a person with a disability 10 21 35 21 9 1 3 31 33 8355
2011 Person with a disability 13 19 35 20 10 1 3 30 33 509
2011 Not a person with a disability 11 23 35 20 8 1 3 29 35 9835
2008 Person with a disability 15 20 34 19 9 1 2 29 36 405
2008 Not a person with a disability 12 23 33 20 8 1 2 29 37 7396

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 22 25 26 13 10 1 3 24 49 531
2018 Not a person with a disability 14 23 29 18 11 1 3 30 40 8194
2017 Person with a disability 25 25 25 13 7 1 5 21 53 514
2017 Not a person with a disability 17 23 27 17 10 2 4 29 43 7770
2014 Person with a disability 26 24 23 16 7 1 3 24 53 500
2014 Not a person with a disability 20 27 27 14 8 1 3 23 49 8370
2011 Person with a disability 21 24 26 15 9 1 3 25 48 508
2011 Not a person with a disability 18 25 28 16 8 1 4 25 46 9861
2008 Person with a disability 23 26 25 15 6 1 3 22 51 402
2008 Not a person with a disability 19 26 27 15 8 1 4 25 47 7405

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 20 21 26 17 10 3 3 29 43 527
2018 Not a person with a disability 13 21 27 21 12 3 3 35 36 8167
2017 Person with a disability 21 20 23 19 9 3 5 30 45 515
2017 Not a person with a disability 14 20 26 20 12 4 5 35 37 7792
2014 Person with a disability 14 22 26 17 11 4 5 31 40 503
2014 Not a person with a disability 11 19 27 23 13 3 5 38 32 8367
2011 Person with a disability 13 19 23 22 12 3 6 38 36 507
2011 Not a person with a disability 11 19 27 23 13 3 5 38 33 9843
2008 Person with a disability 20 24 26 16 9 2 4 26 46 405
2008 Not a person with a disability 14 23 27 19 9 3 5 30 40 7413

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 23 24 27 13 8 2 3 22 49 531
2018 Not a person with a disability 16 25 32 15 7 2 2 24 43 8188
2017 Person with a disability 26 29 27 10 5 2 2 15 57 517
2017 Not a person with a disability 16 25 32 13 7 2 4 22 44 7787
2014 Person with a disability 24 24 30 12 5 3 2 18 51 502
2014 Not a person with a disability 18 25 33 12 7 2 3 20 45 8376

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 35 27 13 11 13 1 1 63 24 528
2018 Not a person with a disability 44 32 9 8 5 1 0 78 13 8181
2017 Person with a disability 33 31 10 11 13 2 0 64 25 516
2017 Not a person with a disability 46 32 9 7 5 1 0 79 12 7813
2014 Person with a disability 36 27 9 13 13 1 0 64 26 503
2014 Not a person with a disability 43 33 10 8 5 1 0 77 13 8387

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 38 36 11 10 4 0 1 74 14 527
2018 Not a person with a disability 48 37 7 5 2 0 0 85 8 8172
2017 Person with a disability 39 35 9 10 7 0 0 74 17 517
2017 Not a person with a disability 44 39 8 6 3 0 0 84 8 7814
2014 Person with a disability 39 38 10 7 6 0 0 77 13 503
2014 Not a person with a disability 41 42 8 6 3 0 0 83 8 8385

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 29 35 18 10 7 1 1 65 17 527
2018 Not a person with a disability 40 41 12 4 2 1 0 81 7 8192

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 34 32 19 4 7 2 0 68 12 529
2018 Not a person with a disability 43 37 12 3 2 4 0 83 4 8187
2017 Person with a disability 33 33 16 7 6 5 0 70 13 517
2017 Not a person with a disability 39 37 14 3 2 4 1 80 5 7813
2014 Person with a disability 36 35 14 7 4 3 1 74 12 501
2014 Not a person with a disability 40 38 13 3 2 5 1 82 5 8381

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 34 33 17 9 7 1 0 68 16 528
2018 Not a person with a disability 43 39 11 3 2 2 0 83 5 8187
2017 Person with a disability 31 36 14 10 7 2 0 68 17 515
2017 Not a person with a disability 40 41 11 4 2 2 0 83 6 7813
2014 Person with a disability 32 36 15 10 5 1 0 69 16 502
2014 Not a person with a disability 38 40 13 4 2 3 0 80 7 8383
2011 Person with a disability 27 34 16 11 9 3 1 63 20 509
2011 Not a person with a disability 31 42 16 5 3 4 0 76 8 9882

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 36 34 15 8 7 0 0 70 15 530
2018 Not a person with a disability 48 37 9 3 2 0 0 85 5 8176
2017 Person with a disability 33 36 13 11 7 0 0 68 18 516
2017 Not a person with a disability 44 40 9 4 3 0 0 84 7 7816
2014 Person with a disability 34 35 16 9 6 0 0 69 15 501
2014 Not a person with a disability 43 40 11 4 2 0 0 83 7 8377
2011 Person with a disability 32 33 14 12 7 1 0 66 20 507
2011 Not a person with a disability 38 41 12 5 3 1 0 80 8 9869
2008 Person with a disability 31 34 16 10 10 0 0 65 20 407
2008 Not a person with a disability 34 42 13 6 4 1 0 77 10 7429

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 19 31 19 10 12 5 4 55 25 529
2018 Not a person with a disability 24 34 17 9 6 6 3 64 16 8189
2017 Person with a disability 19 28 17 12 16 5 4 52 30 517
2017 Not a person with a disability 28 32 16 8 6 6 5 66 16 7813
2014 Person with a disability 28 29 13 12 13 2 2 60 26 503
2014 Not a person with a disability 28 34 16 9 6 4 3 67 16 8386

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 30 32 14 12 10 1 0 63 22 532
2018 Not a person with a disability 31 40 14 8 4 2 1 74 12 8194
2017 Person with a disability 33 37 9 11 8 3 0 72 19 517
2017 Not a person with a disability 33 39 12 8 4 3 1 75 13 7795
2014 Person with a disability 37 34 12 8 6 1 1 72 15 501
2014 Not a person with a disability 37 40 11 6 3 3 1 80 9 8383
2011 Person with a disability 36 32 10 10 7 4 1 71 18 507
2011 Not a person with a disability 38 38 11 6 3 3 1 79 10 9872
2008 Person with a disability 38 29 13 7 9 3 1 70 17 408
2008 Not a person with a disability 36 36 11 8 4 4 1 76 13 7429

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 25 34 22 9 9 1 0 60 19 527
2018 Not a person with a disability 30 40 19 6 3 2 0 71 9 8178

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 15 18 18 17 23 7 2 37 43 532
2018 Not a person with a disability 19 27 21 13 10 9 2 51 25 8195
2017 Person with a disability 12 21 12 18 29 7 2 36 51 516
2017 Not a person with a disability 17 25 20 13 12 11 4 48 29 7804
2014 Person with a disability 14 21 14 17 25 6 2 39 45 502
2014 Not a person with a disability 14 25 20 15 12 11 2 45 32 8375
2011 Person with a disability 14 17 17 15 26 9 2 35 46 509
2011 Not a person with a disability 14 23 21 14 11 13 4 45 30 9874

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 29 71 531
2018 Not a person with a disability 12 88 8215

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Person with a disability 40 150
2018 Not a person with a disability 51 962

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 Person with a disability 71 150
2018 Not a person with a disability 57 962

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 Person with a disability 8 150
2018 Not a person with a disability 7 962

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 Person with a disability 10 150
2018 Not a person with a disability 7 962

Question 49g. From whom did you experience harassment on the job? Other

Survey year Demographic
(%)
Total responses
2018 Person with a disability 8 150
2018 Not a person with a disability 4 962

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 Person with a disability 47 151
2018 Not a person with a disability 37 959

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 Person with a disability 44 151
2018 Not a person with a disability 40 959

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 Person with a disability 50 151
2018 Not a person with a disability 46 959

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 Person with a disability 46 151
2018 Not a person with a disability 42 959

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 Person with a disability 37 151
2018 Not a person with a disability 30 959

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 Person with a disability 51 151
2018 Not a person with a disability 55 959

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 Person with a disability 40 151
2018 Not a person with a disability 31 959

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 Person with a disability 4 151
2018 Not a person with a disability 1 959

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2018 Person with a disability 5 151
2018 Not a person with a disability 8 959

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic
(%)
Total responses
2018 Person with a disability 13 151
2018 Not a person with a disability 9 959

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 Person with a disability 56 151
2018 Not a person with a disability 45 959

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 Person with a disability 28 151
2018 Not a person with a disability 21 959

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic
(%)
Total responses
2018 Person with a disability 22 151
2018 Not a person with a disability 15 959

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 53 151
2018 Not a person with a disability 56 962

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 26 151
2018 Not a person with a disability 25 962

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 15 151
2018 Not a person with a disability 9 962

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 27 151
2018 Not a person with a disability 15 962

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 6 151
2018 Not a person with a disability 9 962

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 12 151
2018 Not a person with a disability 5 962

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 11 151
2018 Not a person with a disability 14 962

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Person with a disability 22 151
2018 Not a person with a disability 10 962

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 18 151
2018 Not a person with a disability 26 962

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 12 136
2018 Not a person with a disability 14 917

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 15 136
2018 Not a person with a disability 23 917

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 6 136
2018 Not a person with a disability 11 917

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 4 136
2018 Not a person with a disability 8 917

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 9 136
2018 Not a person with a disability 10 917

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 15 136
2018 Not a person with a disability 11 917

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 12 136
2018 Not a person with a disability 14 917

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 17 136
2018 Not a person with a disability 13 917

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 18 136
2018 Not a person with a disability 12 917

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 Person with a disability 32 136
2018 Not a person with a disability 27 917

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 15 136
2018 Not a person with a disability 8 917

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Person with a disability 57 136
2018 Not a person with a disability 44 917

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 57 136
2018 Not a person with a disability 49 917

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 4 136
2018 Not a person with a disability 4 917

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Person with a disability 16 136
2018 Not a person with a disability 10 917

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 12 18 22 9 14 22 3 40 30 533
2018 Not a person with a disability 18 19 21 5 4 26 7 55 14 8210
2017 Person with a disability 11 16 18 10 16 25 4 37 37 517
2017 Not a person with a disability 16 20 18 5 5 27 9 55 16 7822
2014 Person with a disability 15 16 21 10 13 19 6 42 30 503
2014 Not a person with a disability 14 18 20 5 5 29 8 52 17 8385

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 22 29 20 9 11 8 0 56 22 532
2018 Not a person with a disability 31 34 17 5 3 10 1 72 9 8200
2017 Person with a disability 23 29 15 9 13 11 1 59 25 519
2017 Not a person with a disability 28 33 16 5 4 12 2 71 10 7807
2014 Person with a disability 24 24 22 7 10 11 1 56 19 503
2014 Not a person with a disability 24 32 19 5 4 14 1 66 11 8385
2011 Person with a disability 25 31 20 7 8 7 1 61 17 509
2011 Not a person with a disability 30 37 17 5 2 9 0 74 8 9880

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 21 79 531
2018 Not a person with a disability 5 95 8204

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Person with a disability 36 109
2018 Not a person with a disability 32 392

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 Person with a disability 75 109
2018 Not a person with a disability 79 392

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 Person with a disability 11 109
2018 Not a person with a disability 7 392

Question 56g. From whom did you experience discrimination on the job? Other

Survey year Demographic
(%)
Total responses
2018 Person with a disability 14 109
2018 Not a person with a disability 9 392

Question 57a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic
(%)
Total responses
2018 Person with a disability 8 109
2018 Not a person with a disability 18 392

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic
(%)
Total responses
2018 Person with a disability 8 109
2018 Not a person with a disability 18 392

Question 57c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic
(%)
Total responses
2018 Person with a disability 6 109
2018 Not a person with a disability 11 392

Question 57e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic
(%)
Total responses
2018 Person with a disability 22 109
2018 Not a person with a disability 31 392

Question 57f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic
(%)
Total responses
2018 Person with a disability 12 109
2018 Not a person with a disability 25 392

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic
(%)
Total responses
2018 Person with a disability 4 109
2018 Not a person with a disability 2 392

Question 57i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic
(%)
Total responses
2018 Person with a disability 5 109
2018 Not a person with a disability 7 392

Question 57j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic
(%)
Total responses
2018 Person with a disability 12 109
2018 Not a person with a disability 12 392

Question 57l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic
(%)
Total responses
2018 Person with a disability 64 109
2018 Not a person with a disability 3 392

Question 57n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic
(%)
Total responses
2018 Person with a disability 20 109
2018 Not a person with a disability 28 392

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 42 108
2018 Not a person with a disability 31 392

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 25 108
2018 Not a person with a disability 12 392

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 14 108
2018 Not a person with a disability 7 392

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 24 108
2018 Not a person with a disability 12 392

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 6 108
2018 Not a person with a disability 5 392

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 11 108
2018 Not a person with a disability 4 392

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 12 108
2018 Not a person with a disability 12 392

Question 58h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Person with a disability 18 108
2018 Not a person with a disability 7 392

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 35 108
2018 Not a person with a disability 49 392

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 5 97
2018 Not a person with a disability 5 377

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 5 97
2018 Not a person with a disability 14 377

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 9 97
2018 Not a person with a disability 5 377

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 9 97
2018 Not a person with a disability 9 377

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 13 97
2018 Not a person with a disability 11 377

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 15 97
2018 Not a person with a disability 12 377

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 Person with a disability 44 97
2018 Not a person with a disability 26 377

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 15 97
2018 Not a person with a disability 11 377

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Person with a disability 51 97
2018 Not a person with a disability 43 377

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 64 97
2018 Not a person with a disability 62 377

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 6 97
2018 Not a person with a disability 4 377

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Person with a disability 24 97
2018 Not a person with a disability 12 377

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 15 16 25 7 10 22 4 42 23 531
2018 Not a person with a disability 19 19 22 3 2 30 6 59 7 8190
2017 Person with a disability 13 14 25 6 11 28 4 39 24 517
2017 Not a person with a disability 17 19 18 2 2 34 8 63 7 7819
2014 Person with a disability 14 14 25 6 11 23 6 40 25 503
2014 Not a person with a disability 15 18 20 2 2 35 8 58 7 8381

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 23 28 24 7 8 10 1 57 16 529
2018 Not a person with a disability 31 33 17 3 2 12 1 74 6 8191
2017 Person with a disability 25 26 20 7 9 12 1 58 19 518
2017 Not a person with a disability 31 33 15 2 2 15 2 77 5 7811
2014 Person with a disability 27 21 22 7 9 12 2 56 18 503
2014 Not a person with a disability 26 32 18 2 2 18 2 72 5 8384
2011 Person with a disability 29 31 19 6 4 10 0 67 12 509
2011 Not a person with a disability 34 38 14 3 1 10 0 80 4 9870
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 45 29 13 4 7 2 0 75 12 526
2018 Not a person with a disability 55 27 10 4 4 1 0 83 7 8158
2017 Person with a disability 48 23 11 6 9 2 0 73 15 519
2017 Not a person with a disability 56 25 10 3 4 2 0 83 7 7820

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 26 40 14 10 8 1 0 67 19 532
2018 Not a person with a disability 34 41 14 5 3 2 0 77 8 8207
2017 Person with a disability 20 37 16 10 13 4 0 60 24 519
2017 Not a person with a disability 24 41 17 8 4 5 0 69 13 7810

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 19 27 19 17 17 2 0 46 34 532
2018 Not a person with a disability 26 38 17 11 6 2 0 65 18 8217
2017 Person with a disability 12 29 17 17 22 2 0 42 40 518
2017 Not a person with a disability 17 40 19 13 8 2 0 59 21 7819

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 17 21 23 14 25 0 2 38 39 530
2018 Not a person with a disability 18 24 24 15 17 0 1 43 32 8212
2017 Person with a disability 21 16 18 15 27 1 2 38 43 519
2017 Not a person with a disability 18 23 20 16 20 0 3 43 36 7808

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 15 24 28 19 13 0 1 40 32 527
2018 Not a person with a disability 18 26 29 16 11 0 1 44 27 8214
2017 Person with a disability 17 22 26 17 16 1 0 40 34 519
2017 Not a person with a disability 17 25 28 17 13 0 1 42 30 7815

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 19 28 23 17 11 0 1 48 28 529
2018 Not a person with a disability 22 29 25 14 8 0 1 52 23 8181
2017 Person with a disability 19 24 23 17 16 1 1 44 33 519
2017 Not a person with a disability 20 28 25 15 10 0 2 49 26 7804

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 17 22 19 18 19 1 3 41 39 528
2018 Not a person with a disability 20 24 24 17 13 1 1 45 30 8172
2017 Person with a disability 16 18 22 19 22 3 1 34 43 519
2017 Not a person with a disability 19 23 23 18 15 1 2 43 34 7807

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 47 15 14 8 6 1 9 69 16 528
2018 Not a person with a disability 44 24 15 7 5 0 5 72 12 8196
2017 Person with a disability 38 23 15 6 7 1 10 68 15 515
2017 Not a person with a disability 39 24 15 7 6 1 8 70 14 7793

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 32 23 19 13 13 0 1 55 26 526
2018 Not a person with a disability 33 27 21 10 7 0 1 61 17 8191
2017 Person with a disability 24 25 21 15 13 1 0 50 29 516
2017 Not a person with a disability 30 31 22 10 6 0 1 61 16 7798

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 19 27 28 12 11 1 2 47 24 527
2018 Not a person with a disability 26 33 23 10 5 1 1 61 15 8172
2017 Person with a disability 17 29 23 14 14 1 1 48 28 516
2017 Not a person with a disability 27 33 22 10 6 1 2 61 16 7785

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 16 24 27 16 14 1 2 41 31 529
2018 Not a person with a disability 22 30 25 15 7 1 1 53 22 8178
2017 Person with a disability 14 24 23 20 17 1 1 39 38 518
2017 Not a person with a disability 21 30 24 14 9 1 2 52 24 7795

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 19 29 21 13 16 0 1 49 29 530
2018 Not a person with a disability 26 31 23 13 6 0 1 57 19 8165
2017 Person with a disability 21 26 20 14 17 1 1 48 32 518
2017 Not a person with a disability 27 31 21 13 7 1 2 58 20 7797

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 24 23 20 18 13 1 1 48 31 523
2018 Not a person with a disability 27 28 23 13 7 0 1 56 21 8151
2017 Person with a disability 20 25 22 13 18 1 1 46 32 518
2017 Not a person with a disability 25 29 22 13 9 1 2 55 23 7779

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 46 21 12 7 11 1 3 69 19 527
2018 Not a person with a disability 53 24 12 5 4 0 2 79 9 8145
2017 Person with a disability 41 26 19 6 7 0 1 68 13 517
2017 Not a person with a disability 56 23 11 5 3 0 2 81 8 7803

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 50 16 12 8 10 1 2 68 19 527
2018 Not a person with a disability 70 15 6 2 2 1 5 90 4 8152

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 54 12 12 7 11 1 2 68 19 526
2018 Not a person with a disability 70 13 6 3 3 1 4 87 7 8150
2017 Person with a disability 52 16 11 6 11 1 4 71 17 518
2017 Not a person with a disability 71 12 5 3 3 1 5 88 6 7805

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 52 24 13 5 3 0 2 78 9 530
2018 Not a person with a disability 57 24 10 4 2 0 2 83 6 8188
2017 Person with a disability 50 26 13 4 3 1 3 78 8 520
2017 Not a person with a disability 58 24 8 4 2 0 3 85 6 7800

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 46 20 14 8 11 0 1 67 19 529
2018 Not a person with a disability 59 20 9 6 4 0 2 80 10 8168
2017 Person with a disability 46 20 12 8 11 1 2 68 20 519
2017 Not a person with a disability 62 17 8 5 4 0 3 82 9 7809

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 51 11 6 1 1 1 30 90 2 527
2018 Not a person with a disability 56 12 6 2 1 0 22 89 4 8128
2017 Person with a disability 49 11 3 1 1 1 35 92 3 516
2017 Not a person with a disability 56 12 5 2 1 0 23 89 4 7805

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 58 19 9 1 3 1 10 85 5 527
2018 Not a person with a disability 63 19 8 2 1 0 5 87 4 8152
2017 Person with a disability 53 19 9 5 3 1 11 81 9 518
2017 Not a person with a disability 65 17 7 2 1 0 7 89 4 7760

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 57 16 7 5 7 1 7 79 13 527
2018 Not a person with a disability 65 15 7 4 5 1 4 83 9 8181
2017 Person with a disability 56 17 10 5 5 1 6 79 11 518
2017 Not a person with a disability 66 15 7 4 4 1 5 85 8 7813

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 35 28 18 8 8 1 2 65 17 529
2018 Not a person with a disability 51 27 13 4 2 0 2 80 7 8176
2017 Person with a disability 37 25 20 8 6 1 3 64 15 520
2017 Not a person with a disability 51 28 12 4 2 0 3 82 6 7799

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 8 21 41 20 10 0 0 29 30 528
2018 Not a person with a disability 14 32 36 13 4 0 0 47 18 8222
2017 Person with a disability 4 21 36 22 16 1 0 25 38 518
2017 Not a person with a disability 12 28 39 15 6 0 0 40 21 7822

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 18 24 36 14 8 0 0 22 42 517
2018 Not a person with a disability 9 18 39 23 11 0 0 34 27 8105
2017 Person with a disability 21 29 28 15 6 0 0 21 51 518
2017 Not a person with a disability 8 20 39 22 10 0 1 33 28 7795
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 26 22 20 13 16 1 1 27 73 531
2018 Not a person with a disability 26 28 22 12 10 1 1 27 73 8233
2017 Person with a disability 29 20 21 12 14 4 1 30 70 519
2017 Not a person with a disability 29 24 21 11 12 2 1 30 70 7827

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 25 378
2018 Not a person with a disability 21 5902
2017 Person with a disability 21 341
2017 Not a person with a disability 21 5283

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 33 378
2018 Not a person with a disability 35 5902
2017 Person with a disability 29 341
2017 Not a person with a disability 35 5283

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 28 378
2018 Not a person with a disability 24 5902
2017 Person with a disability 20 341
2017 Not a person with a disability 20 5283

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 45 378
2018 Not a person with a disability 47 5902
2017 Person with a disability 43 341
2017 Not a person with a disability 50 5283

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Person with a disability 12 378
2018 Not a person with a disability 6 5902
2017 Person with a disability 13 341
2017 Not a person with a disability 6 5283

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 34 378
2018 Not a person with a disability 33 5902

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Person with a disability 40 378
2018 Not a person with a disability 35 5902
2017 Person with a disability 48 341
2017 Not a person with a disability 40 5283

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Person with a disability 6 26 16 14 7 31 367
2018 Not a person with a disability 6 42 19 11 5 17 5646
2017 Person with a disability 8 31 18 14 5 23 333
2017 Not a person with a disability 7 47 19 10 4 13 5169

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 28 72 377
2018 Not a person with a disability 30 70 5869

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 33 12 15 10 22 1 7 48 35 529
2018 Not a person with a disability 38 16 15 10 12 1 8 59 24 8212

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 8 16 18 21 28 2 8 26 54 380
2018 Not a person with a disability 10 22 19 18 23 1 7 35 45 5889
2017 Person with a disability 9 17 12 21 32 1 6 29 58 344
2017 Not a person with a disability 10 21 15 17 25 2 9 36 47 5314

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 6 9 15 20 43 2 7 15 68 380
2018 Not a person with a disability 6 13 16 20 36 2 6 21 61 5887
2017 Person with a disability 5 10 8 18 48 2 9 16 74 344
2017 Not a person with a disability 5 10 12 17 45 3 9 17 70 5319
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