2018 Public Service Employee Survey Results by Theme for the Public Services and Procurement Canada by Question 82. What is your first official language?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 35 40 12 8 5 0 0 75 13 4325
2018 First official language - French 34 42 13 6 4 0 0 76 10 4402
2017 First official language - English 33 43 10 8 6 0 0 76 14 4172
2017 First official language - French 32 46 12 7 3 0 0 77 11 4197
2014 First official language - English 30 43 11 9 6 0 0 73 16 4329
2014 First official language - French 27 47 14 8 4 0 0 74 12 4590
2011 First official language - English 34 41 12 9 5 0 0 74 14 5074
2011 First official language - French 33 42 14 7 4 0 0 75 11 5357
2008 First official language - English 34 42 11 9 5 0 0 75 14 3887
2008 First official language - French 35 43 13 6 3 0 0 78 9 3930

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 32 38 13 10 7 0 0 70 17 4320
2018 First official language - French 29 39 17 9 6 0 0 68 15 4409
2017 First official language - English 31 35 12 11 10 0 0 67 21 4166
2017 First official language - French 26 39 18 10 7 0 0 65 17 4192

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 52 33 9 4 2 0 0 85 6 4302
2018 First official language - French 46 38 11 3 2 0 0 84 5 4403
2017 First official language - English 54 32 8 3 2 0 0 86 5 4163
2017 First official language - French 46 40 10 3 1 0 0 85 5 4190
2014 First official language - English 62 27 7 3 1 0 0 89 4 4327
2014 First official language - French 53 34 9 2 1 0 0 87 4 4587
2011 First official language - English 60 29 8 2 1 0 0 89 3 5078
2011 First official language - French 52 35 9 2 1 0 0 88 3 5367

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 41 38 10 6 3 0 0 80 9 4327
2018 First official language - French 39 41 13 5 3 0 0 80 8 4421
2017 First official language - English 42 37 10 6 4 0 0 79 11 4150
2017 First official language - French 37 43 12 5 3 0 0 80 8 4184
2014 First official language - English 39 38 11 7 4 0 0 78 11 4321
2014 First official language - French 34 45 13 5 3 0 0 78 8 4586
2011 First official language - English 39 41 10 6 3 0 0 81 9 5075
2011 First official language - French 38 43 11 5 2 0 0 81 8 5368
2008 First official language - English 40 42 9 7 3 0 0 81 10 3908
2008 First official language - French 39 44 10 5 2 0 0 84 6 3935

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 36 31 16 9 7 0 0 68 16 4322
2018 First official language - French 34 35 18 7 5 1 0 70 12 4410
2017 First official language - English 34 31 17 9 8 1 0 66 18 4154
2017 First official language - French 29 37 20 8 5 1 0 66 13 4194
2014 First official language - English 25 37 17 11 9 1 0 62 20 4326
2014 First official language - French 22 40 22 10 6 1 0 63 15 4587
2011 First official language - English 27 35 19 12 7 1 0 62 18 5074
2011 First official language - French 23 40 22 10 5 1 0 63 15 5365

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 35 34 15 10 6 0 0 70 16 4309
2018 First official language - French 32 39 18 7 4 0 0 71 11 4405
2017 First official language - English 33 34 15 10 7 0 0 68 17 4163
2017 First official language - French 27 40 18 9 5 1 0 67 14 4191
2014 First official language - English 26 38 16 12 7 0 0 65 19 4322
2014 First official language - French 22 41 21 10 5 0 0 64 15 4589
2011 First official language - English 27 38 17 12 6 0 0 65 18 5057
2011 First official language - French 22 42 22 10 4 1 0 64 14 5360
2008 First official language - English 26 39 14 14 7 0 0 65 21 3910
2008 First official language - French 24 43 18 10 4 0 0 67 15 3932

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 31 24 20 12 9 3 1 57 22 4324
2018 First official language - French 30 27 21 10 7 4 1 60 18 4420
2017 First official language - English 30 25 18 12 11 3 1 57 24 4170
2017 First official language - French 27 28 21 11 7 5 1 59 19 4192
2014 First official language - English 26 26 20 13 11 4 1 54 25 4325
2014 First official language - French 23 28 21 13 9 5 1 55 23 4589
2011 First official language - English 26 26 20 13 10 4 1 55 25 5072
2011 First official language - French 24 28 21 12 8 6 1 56 21 5354
2008 First official language - English 24 28 19 15 10 4 1 55 26 3909
2008 First official language - French 26 31 19 11 8 6 1 61 20 3934
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 49 27 10 6 5 2 1 78 11 4310
2018 First official language - French 44 34 12 5 3 2 0 79 8 4411
2017 First official language - English 48 26 10 7 5 2 1 77 12 4169
2017 First official language - French 40 37 11 5 3 3 0 80 9 4196
2014 First official language - English 46 28 11 7 5 2 1 76 12 4326
2014 First official language - French 38 37 13 5 3 3 1 78 8 4589
2011 First official language - English 45 30 12 7 5 2 0 76 12 5077
2011 First official language - French 40 34 14 5 3 3 1 77 9 5362
2008 First official language - English 44 28 11 8 6 2 1 74 15 3907
2008 First official language - French 40 35 13 6 4 3 0 77 10 3942

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 45 31 10 8 6 1 0 77 13 4292
2018 First official language - French 42 35 12 7 4 1 0 78 10 4408
2017 First official language - English 45 31 8 9 5 1 0 77 15 4168
2017 First official language - French 40 38 11 6 4 1 0 79 10 4196
2014 First official language - English 43 31 10 9 6 0 0 75 15 4326
2014 First official language - French 37 38 13 7 4 0 0 76 11 4589
2011 First official language - English 43 32 10 8 6 1 0 76 14 5071
2011 First official language - French 39 37 13 7 4 0 0 76 11 5364
2008 First official language - English 40 33 9 10 7 1 0 74 16 3906
2008 First official language - French 38 36 12 8 5 0 0 75 13 3938

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 50 27 11 6 5 1 0 78 12 4308
2018 First official language - French 46 31 12 6 4 0 0 78 10 4416
2017 First official language - English 55 24 9 6 5 0 0 79 12 4159
2017 First official language - French 49 31 10 5 4 0 0 80 10 4185
2014 First official language - English 50 28 9 7 5 0 0 78 12 4322
2014 First official language - French 43 35 12 5 4 1 0 79 9 4588

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 31 30 16 8 7 7 0 66 16 4339
2018 First official language - French 26 37 18 7 4 8 0 68 12 4433
2017 First official language - English 30 31 16 9 7 8 0 66 17 4168
2017 First official language - French 22 38 18 8 5 9 0 67 14 4196
2014 First official language - English 28 33 15 9 6 9 0 67 16 4325
2014 First official language - French 20 38 18 8 4 12 0 66 14 4588
2011 First official language - English 28 29 18 10 7 8 0 62 18 5067
2011 First official language - French 22 34 20 7 5 11 1 63 14 5362

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 28 31 16 13 9 3 0 61 23 4322
2018 First official language - French 24 34 21 11 7 3 0 60 18 4425
2017 First official language - English 26 31 17 13 11 3 0 58 24 4168
2017 First official language - French 19 36 22 12 8 3 0 57 21 4195
2014 First official language - English 23 33 18 13 10 3 0 57 24 4323
2014 First official language - French 16 34 25 13 8 4 0 52 22 4591
2011 First official language - English 23 32 19 13 11 2 0 56 24 5060
2011 First official language - French 17 33 25 12 9 4 0 52 22 5359
2008 First official language - English 21 32 18 14 12 3 0 55 27 3909
2008 First official language - French 18 35 23 11 9 4 0 55 21 3936

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 20 28 19 17 10 6 0 51 29 4325
2018 First official language - French 18 30 25 13 7 6 0 52 21 4423
2017 First official language - English 18 29 19 17 12 5 0 50 30 4166
2017 First official language - French 14 31 24 15 9 6 0 49 25 4192
2014 First official language - English 16 29 21 17 12 6 0 47 31 4324
2014 First official language - French 11 30 28 16 8 6 0 44 26 4587
2011 First official language - English 13 33 21 18 10 6 0 49 29 5072
2011 First official language - French 10 32 27 15 7 8 0 46 25 5362
2008 First official language - English 10 31 18 21 13 7 0 44 37 3904
2008 First official language - French 9 32 26 16 8 9 0 45 26 3938

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 19 31 17 18 12 3 0 52 31 4331
2018 First official language - French 18 35 22 14 7 3 0 55 22 4428
2017 First official language - English 19 31 16 17 13 4 0 52 32 4165
2017 First official language - French 16 38 22 13 8 3 0 55 22 4187
2014 First official language - English 16 32 18 18 13 3 0 49 33 4323
2014 First official language - French 13 36 24 15 9 3 0 50 25 4585
2011 First official language - English 16 35 17 18 11 3 0 52 30 5067
2011 First official language - French 14 39 22 14 7 3 0 55 22 5356
2008 First official language - English 15 36 14 21 12 3 0 52 33 3909
2008 First official language - French 14 39 22 15 7 3 0 55 23 3933
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 27 35 16 11 9 0 0 62 21 4328
2018 First official language - French 29 35 19 10 7 0 0 64 17 4423
2017 First official language - English 27 34 14 13 11 0 0 62 24 4171
2017 First official language - French 26 37 19 11 7 0 0 62 18 4194
2014 First official language - English 22 36 17 15 11 0 0 58 26 4326
2014 First official language - French 21 37 20 14 8 0 0 58 21 4591
2011 First official language - English 24 38 15 13 10 0 0 62 23 5072
2011 First official language - French 23 38 20 12 6 0 0 61 18 5372

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 30 40 12 11 6 0 0 71 17 4335
2018 First official language - French 29 43 15 9 4 0 0 72 13 4427
2017 First official language - English 30 40 12 12 7 0 0 69 19 4173
2017 First official language - French 27 45 14 9 5 0 0 72 14 4196

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 14 22 20 15 12 15 2 43 33 4310
2018 First official language - French 14 25 20 14 9 15 3 48 28 4412
2017 First official language - English 13 20 18 17 14 17 2 40 38 4174
2017 First official language - French 11 23 20 15 8 19 3 45 30 4196
2014 First official language - English 11 22 19 17 16 13 2 39 38 4324
2014 First official language - French 9 24 22 17 11 15 3 40 34 4587

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 39 34 12 8 6 1 1 74 14 4314
2018 First official language - French 37 36 13 8 5 0 1 74 13 4416
2017 First official language - English 40 33 10 9 7 1 1 74 15 4173
2017 First official language - French 34 39 14 8 4 1 0 74 12 4194
2014 First official language - English 40 35 11 8 6 0 0 75 14 4326
2014 First official language - French 34 40 13 7 4 1 1 75 12 4591
2011 First official language - English 38 37 11 8 6 1 0 75 14 5080
2011 First official language - French 36 38 14 7 4 1 0 75 11 5366
2008 First official language - English 35 34 13 10 7 1 1 69 18 3908
2008 First official language - French 36 36 13 8 5 1 1 73 13 3943

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 28 32 16 9 6 2 7 66 17 1052
2018 First official language - French 24 36 17 7 4 3 9 68 13 1183
2017 First official language - English 29 34 12 9 7 3 6 69 18 1060
2017 First official language - French 22 38 17 9 4 3 7 68 14 1103
2014 First official language - English 28 35 14 9 7 2 6 68 17 1117
2014 First official language - French 23 37 18 10 4 3 5 66 15 1120

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 25 44 9 14 8 0 0 69 22 4340
2018 First official language - French 27 45 12 12 4 0 0 72 16 4433
2017 First official language - English 26 36 10 16 11 0 0 62 28 4171
2017 First official language - French 28 42 14 11 5 0 0 70 16 4195
2014 First official language - English 24 37 11 16 11 0 0 61 27 4328
2014 First official language - French 26 39 14 13 7 0 0 66 20 4591
2011 First official language - English 31 41 12 11 5 0 1 72 16 5072
2011 First official language - French 29 42 13 10 5 0 1 72 15 5364
2008 First official language - English 27 42 12 12 6 0 1 70 18 3911
2008 First official language - French 31 42 14 9 3 0 1 74 13 3938

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 39 40 10 8 4 0 0 79 11 4326
2018 First official language - French 39 40 11 7 3 0 0 79 9 4428
2017 First official language - English 41 38 10 7 4 0 0 78 11 4170
2017 First official language - French 38 42 12 6 3 0 0 80 9 4194
2014 First official language - English 38 38 11 8 5 0 0 76 13 4325
2014 First official language - French 34 42 14 7 3 0 0 77 10 4591
2011 First official language - English 41 37 11 7 4 0 0 78 11 5071
2011 First official language - French 40 37 13 7 3 0 0 77 10 5359
2008 First official language - English 36 42 10 8 4 0 0 78 12 3907
2008 First official language - French 37 42 12 6 3 0 0 79 9 3942

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 47 38 7 6 3 0 0 85 8 4310
2018 First official language - French 44 38 9 6 3 0 0 83 8 4388
2017 First official language - English 49 35 7 6 3 0 0 84 9 4166
2017 First official language - French 44 41 8 5 2 0 0 85 7 4188
2014 First official language - English 45 37 8 6 4 0 0 83 10 4325
2014 First official language - French 41 40 10 6 3 0 0 82 9 4588
2011 First official language - English 46 38 7 5 3 0 0 85 8 5073
2011 First official language - French 43 39 9 5 3 0 0 82 8 5369
2008 First official language - English 42 43 7 4 3 0 0 85 8 3911
2008 First official language - French 44 41 8 5 2 0 0 86 6 3941

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 24 33 17 13 10 2 0 59 24 4324
2018 First official language - French 23 37 21 10 6 2 0 62 17 4417
2017 First official language - English 26 31 15 14 11 3 0 59 25 4163
2017 First official language - French 26 38 18 10 5 3 1 66 15 4187
2014 First official language - English 20 30 16 17 14 2 1 51 32 4323
2014 First official language - French 20 35 19 14 10 2 0 56 24 4583
2011 First official language - English 24 35 16 13 10 2 0 60 23 5067
2011 First official language - French 24 36 19 12 6 2 0 61 19 5365
2008 First official language - English 20 38 15 14 11 2 0 59 25 3910
2008 First official language - French 21 40 20 11 5 2 0 63 17 3938

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 22 28 14 15 16 2 1 52 33 4323
2018 First official language - French 23 33 18 12 10 2 2 59 23 4420
2017 First official language - English 23 26 14 15 18 2 2 51 34 4167
2017 First official language - French 22 33 16 13 10 3 3 59 24 4194
2014 First official language - English 15 23 14 18 25 2 2 41 44 4327
2014 First official language - French 15 29 19 17 15 3 3 46 34 4588
2011 First official language - English 16 28 14 18 22 1 2 45 41 5070
2011 First official language - French 18 32 19 15 11 2 3 52 28 5366
2008 First official language - English 17 32 13 16 20 1 1 50 36 3904
2008 First official language - French 22 36 15 13 10 2 2 60 24 3934

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 31 39 13 10 6 0 0 70 17 4308
2018 First official language - French 27 38 17 11 7 0 1 65 18 4402
2017 First official language - English 31 39 12 10 7 0 0 71 18 4158
2017 First official language - French 25 38 17 12 7 0 1 64 18 4186
2014 First official language - English 24 42 12 13 9 0 0 66 22 4327
2014 First official language - French 19 40 17 14 9 0 1 59 23 4587
2011 First official language - English 31 41 12 10 6 0 0 73 15 5073
2011 First official language - French 27 39 17 11 6 0 0 66 17 5359

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 34 35 15 9 6 0 0 69 15 4306
2018 First official language - French 33 35 17 9 5 0 0 68 15 4407
2017 First official language - English 35 34 14 10 7 0 0 69 17 4161
2017 First official language - French 31 36 17 10 5 0 1 68 15 4187
2014 First official language - English 29 37 14 10 8 0 0 67 19 4326
2014 First official language - French 25 38 19 11 6 0 0 64 18 4591

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 33 36 14 10 7 0 0 69 17 4313
2018 First official language - French 30 38 17 10 5 0 0 68 15 4406
2017 First official language - English 34 36 12 11 7 0 0 70 18 4161
2017 First official language - French 29 41 16 10 4 0 0 70 14 4185
2014 First official language - English 30 38 14 11 7 0 0 68 18 4325
2014 First official language - French 26 42 17 10 5 0 0 68 15 4588
2011 First official language - English 37 39 11 8 4 0 0 77 12 5067
2011 First official language - French 31 44 15 7 3 0 0 75 10 5362

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 22 38 20 9 7 4 0 62 16 4331
2018 First official language - French 20 36 25 9 5 5 0 60 14 4426
2017 First official language - English 23 36 19 10 7 4 0 61 18 4161
2017 First official language - French 18 36 24 9 6 7 1 59 16 4195

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 47 33 9 7 4 0 0 80 10 4334
2018 First official language - French 44 35 11 5 3 0 1 80 9 4422
2017 First official language - English 46 32 9 8 5 0 0 78 13 4166
2017 First official language - French 41 38 11 6 3 0 1 79 9 4190
2014 First official language - English 38 34 12 10 6 0 0 73 16 4325
2014 First official language - French 33 37 15 8 4 0 2 72 12 4589
2011 First official language - English 40 36 10 8 5 0 1 77 13 5070
2011 First official language - French 35 37 14 7 4 1 2 74 11 5366

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 34 32 19 8 5 1 1 67 14 4339
2018 First official language - French 40 32 15 8 4 0 1 73 12 4442
2017 First official language - English 32 34 17 8 6 0 1 68 14 4172
2017 First official language - French 38 36 14 7 4 0 1 75 11 4196
2014 First official language - English 34 34 19 7 5 0 1 68 13 4330
2014 First official language - French 41 34 14 7 3 0 1 76 10 4591
2011 First official language - English 32 35 19 8 5 0 1 68 13 5070
2011 First official language - French 36 34 16 9 5 0 1 70 14 5365
2008 First official language - English 27 35 21 10 6 0 0 62 16 3902
2008 First official language - French 29 35 19 10 5 0 0 65 16 3938

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 First official language - English 28 36 36 4344
2018 First official language - French 26 42 31 4432
2017 First official language - English 28 37 35 4169
2017 First official language - French 27 43 29 4195
2014 First official language - English 29 35 37 4328
2014 First official language - French 28 41 30 4586
2011 First official language - English 30 36 34 5075
2011 First official language - French 30 42 28 5368

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 First official language - English 19 26 37 4 7 7 1199
2018 First official language - French 14 38 34 4 4 7 1181
2017 First official language - English 20 23 36 7 9 5 1141
2017 First official language - French 18 33 33 3 6 6 1177
2014 First official language - English 23 24 32 9 9999 11 1265
2014 First official language - French 19 31 34 6 9999 10 1325
2011 First official language - English 22 25 33 7 9999 12 1543
2011 First official language - French 19 34 32 5 9999 10 1629
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 46 40 8 4 2 0 0 86 6 4327
2018 First official language - French 39 43 11 5 2 0 0 83 7 4416
2017 First official language - English 42 40 10 5 4 1 0 82 9 4173
2017 First official language - French 33 46 12 5 3 0 0 80 8 4189
2014 First official language - English 39 40 12 5 4 0 0 79 9 4327
2014 First official language - French 33 45 13 6 2 1 0 79 8 4586
2011 First official language - English 40 40 10 6 3 1 0 81 9 5074
2011 First official language - French 34 44 13 6 2 1 0 78 9 5368
2008 First official language - English 41 38 11 6 3 0 0 80 9 3906
2008 First official language - French 40 42 11 5 2 1 0 82 7 3934

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 25 42 17 10 5 1 0 68 15 4330
2018 First official language - French 22 45 21 8 3 2 0 68 11 4416
2017 First official language - English 25 40 17 11 6 2 0 66 17 4165
2017 First official language - French 21 46 20 8 3 2 0 68 11 4192
2014 First official language - English 25 41 18 10 5 2 0 67 15 4330
2014 First official language - French 21 46 19 8 4 2 0 68 12 4592
2011 First official language - English 28 42 15 9 5 1 0 70 14 5061
2011 First official language - French 25 44 18 8 3 2 0 71 11 5362

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 12 24 36 18 8 1 2 26 37 4322
2018 First official language - French 12 29 34 17 6 1 2 24 42 4432
2017 First official language - English 14 24 35 16 7 1 3 24 40 4152
2017 First official language - French 12 28 34 15 7 1 3 23 42 4178
2014 First official language - English 12 27 37 15 6 1 2 22 40 4320
2014 First official language - French 11 32 33 14 6 1 3 21 45 4584
2011 First official language - English 12 26 37 16 6 0 2 23 40 5052
2011 First official language - French 12 31 32 15 6 1 3 22 45 5361
2008 First official language - English 14 28 35 15 6 1 2 22 43 3903
2008 First official language - French 12 34 31 14 6 1 2 20 47 3939

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 12 18 28 24 14 2 2 39 32 4303
2018 First official language - French 12 24 30 19 10 3 2 31 38 4419
2017 First official language - English 13 19 29 20 13 2 4 36 34 4144
2017 First official language - French 12 23 30 18 9 4 4 29 38 4170
2014 First official language - English 12 20 31 22 10 2 3 33 34 4312
2014 First official language - French 11 24 30 19 9 4 3 30 38 4583
2011 First official language - English 11 20 30 23 12 2 3 37 32 5050
2011 First official language - French 10 22 31 17 11 4 4 31 36 5354
2008 First official language - English 15 22 28 21 10 2 3 32 38 3888
2008 First official language - French 11 24 29 19 10 4 3 31 38 3929

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 16 24 30 17 9 2 3 27 42 4312
2018 First official language - French 16 27 28 14 8 2 5 23 47 4413
2017 First official language - English 18 23 30 14 8 2 4 24 44 4146
2017 First official language - French 18 27 28 13 6 3 6 20 49 4173
2014 First official language - English 22 25 28 14 6 2 3 21 50 4315
2014 First official language - French 20 29 26 11 6 2 5 19 53 4583
2011 First official language - English 20 26 28 14 8 1 3 22 49 5057
2011 First official language - French 21 28 26 10 6 3 6 18 54 5348
2008 First official language - English 25 26 26 13 6 1 3 20 53 3886
2008 First official language - French 19 28 25 14 6 3 6 22 51 3928

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 8 16 33 26 13 1 2 41 25 4292
2018 First official language - French 11 20 33 23 10 1 2 34 32 4413
2017 First official language - English 10 17 33 23 12 1 4 37 28 4128
2017 First official language - French 11 22 33 21 9 1 3 31 35 4173
2014 First official language - English 11 18 35 23 10 1 2 34 30 4308
2014 First official language - French 10 24 35 18 8 1 3 27 36 4576
2011 First official language - English 9 18 36 24 10 0 2 35 28 5042
2011 First official language - French 13 27 34 16 6 1 3 23 42 5344
2008 First official language - English 10 19 35 24 9 1 2 34 30 3887
2008 First official language - French 15 27 32 16 7 1 2 24 44 3925

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 15 23 30 18 11 1 2 30 39 4321
2018 First official language - French 15 24 28 18 11 1 3 30 41 4428
2017 First official language - English 18 22 28 17 10 2 4 28 42 4141
2017 First official language - French 17 25 26 17 10 1 5 28 44 4169
2014 First official language - English 21 26 28 14 8 1 2 23 48 4316
2014 First official language - French 19 28 26 14 8 1 4 23 50 4582
2011 First official language - English 19 24 29 16 8 1 3 26 44 5055
2011 First official language - French 18 27 27 15 8 1 5 24 47 5356
2008 First official language - English 21 24 27 16 8 1 3 25 47 3892
2008 First official language - French 17 27 27 15 9 1 4 25 47 3924

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 12 18 27 23 14 3 3 40 32 4301
2018 First official language - French 14 25 27 18 9 4 3 30 42 4418
2017 First official language - English 13 17 26 22 13 3 6 38 33 4151
2017 First official language - French 16 23 25 18 10 4 4 30 42 4181
2014 First official language - English 11 16 28 25 14 3 5 41 29 4317
2014 First official language - French 11 21 27 21 11 4 5 35 36 4581
2011 First official language - English 10 16 28 25 14 2 5 42 28 5038
2011 First official language - French 12 22 26 21 11 3 5 35 37 5354
2008 First official language - English 14 19 28 20 11 2 5 33 36 3894
2008 First official language - French 15 26 26 17 8 4 4 27 45 3933

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 18 24 31 16 8 2 2 24 43 4325
2018 First official language - French 15 26 32 15 7 2 3 23 43 4422
2017 First official language - English 19 25 30 14 7 2 3 22 46 4154
2017 First official language - French 15 25 33 12 8 3 4 21 43 4175
2014 First official language - English 22 25 31 12 6 1 2 19 49 4320
2014 First official language - French 14 26 34 13 7 3 4 21 43 4587

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 42 30 9 10 7 1 0 73 18 4313
2018 First official language - French 45 34 10 6 4 1 0 80 10 4419
2017 First official language - English 46 27 9 9 8 1 0 74 17 4163
2017 First official language - French 44 37 9 5 3 1 0 82 9 4191
2014 First official language - English 43 29 10 10 7 1 0 73 18 4329
2014 First official language - French 43 35 10 6 4 1 0 79 10 4590

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 48 34 7 7 3 0 0 83 10 4310
2018 First official language - French 46 39 8 5 2 0 0 86 6 4413
2017 First official language - English 45 34 8 8 4 0 0 80 12 4163
2017 First official language - French 42 44 8 4 2 0 0 86 6 4192
2014 First official language - English 43 37 8 7 4 0 0 81 11 4328
2014 First official language - French 39 46 8 5 2 0 0 85 7 4589

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 41 38 12 5 3 2 0 80 8 4321
2018 First official language - French 37 43 13 4 2 1 1 81 6 4422

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 45 33 13 3 3 3 0 80 6 4316
2018 First official language - French 40 40 12 2 1 4 0 83 4 4421
2017 First official language - English 44 32 13 4 3 3 1 80 7 4163
2017 First official language - French 34 41 14 3 2 5 1 80 5 4192
2014 First official language - English 44 32 13 3 2 4 1 80 6 4323
2014 First official language - French 35 43 12 2 2 5 1 82 4 4588

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 43 36 11 5 3 2 0 81 8 4320
2018 First official language - French 41 41 11 3 2 2 0 84 5 4417
2017 First official language - English 43 36 12 5 3 2 0 81 8 4162
2017 First official language - French 36 45 11 3 2 3 0 83 5 4191
2014 First official language - English 41 35 12 6 3 2 0 78 9 4326
2014 First official language - French 34 43 13 4 2 4 0 80 6 4588
2011 First official language - English 33 38 15 6 4 3 0 74 10 5072
2011 First official language - French 28 44 16 4 2 4 0 76 7 5361

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 49 34 10 4 3 0 0 83 7 4316
2018 First official language - French 45 41 9 3 2 0 0 86 5 4414
2017 First official language - English 47 35 9 6 4 0 0 82 9 4164
2017 First official language - French 41 44 9 4 2 0 0 85 6 4193
2014 First official language - English 46 34 11 5 3 0 0 80 8 4324
2014 First official language - French 39 44 11 4 2 0 0 83 6 4583
2011 First official language - English 41 36 12 6 4 1 0 78 10 5067
2011 First official language - French 35 45 12 4 3 1 0 80 7 5350
2008 First official language - English 36 38 13 8 5 1 0 74 13 3912
2008 First official language - French 32 46 13 6 3 0 0 78 9 3933

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 24 32 18 10 7 6 3 61 19 4323
2018 First official language - French 23 36 17 9 5 6 4 66 15 4419
2017 First official language - English 30 29 16 9 8 5 3 64 19 4169
2017 First official language - French 24 34 17 8 5 6 6 66 15 4186
2014 First official language - English 31 32 14 9 7 3 3 67 18 4327
2014 First official language - French 25 35 17 9 5 5 4 66 15 4591

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 35 38 13 8 5 2 1 75 12 4330
2018 First official language - French 28 42 15 9 4 2 1 72 13 4421
2017 First official language - English 39 35 11 8 5 2 1 76 13 4157
2017 First official language - French 28 42 13 9 4 3 1 73 14 4181
2014 First official language - English 44 35 9 5 3 2 1 82 8 4325
2014 First official language - French 30 44 12 7 3 3 1 77 10 4588
2011 First official language - English 42 35 10 6 3 3 1 80 10 5057
2011 First official language - French 34 40 11 7 3 4 1 77 11 5361
2008 First official language - English 41 33 10 7 5 3 1 77 13 3912
2008 First official language - French 32 39 13 8 4 4 0 74 13 3935

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 33 37 17 6 5 1 0 71 11 4318
2018 First official language - French 26 43 21 6 3 2 0 70 8 4410

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 21 25 19 13 12 8 1 51 28 4328
2018 First official language - French 16 27 22 12 10 10 3 50 25 4425
2017 First official language - English 19 23 18 14 15 9 2 47 32 4159
2017 First official language - French 13 26 20 13 11 12 5 47 28 4186
2014 First official language - English 17 24 18 15 15 9 2 46 34 4323
2014 First official language - French 11 25 22 16 11 12 3 42 32 4583
2011 First official language - English 16 21 20 14 14 11 3 43 33 5066
2011 First official language - French 13 24 22 14 9 15 4 45 28 5359

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 14 86 4338
2018 First official language - French 12 88 4435

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 First official language - English 49 592
2018 First official language - French 49 521

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 First official language - English 61 592
2018 First official language - French 56 521

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 First official language - English 7 592
2018 First official language - French 7 521

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 First official language - English 9 592
2018 First official language - French 6 521

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 First official language - English 3 592
2018 First official language - French 3 521

Question 49g. From whom did you experience harassment on the job? Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 5 592
2018 First official language - French 4 521

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 First official language - English 42 593
2018 First official language - French 33 518

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 First official language - English 40 593
2018 First official language - French 41 518

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 First official language - English 47 593
2018 First official language - French 45 518

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 First official language - English 43 593
2018 First official language - French 42 518

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 First official language - English 35 593
2018 First official language - French 28 518

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 First official language - English 51 593
2018 First official language - French 59 518

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 First official language - English 33 593
2018 First official language - French 32 518

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2018 First official language - English 8 593
2018 First official language - French 7 518

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic
(%)
Total responses
2018 First official language - English 10 593
2018 First official language - French 9 518

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 First official language - English 48 593
2018 First official language - French 44 518

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 First official language - English 25 593
2018 First official language - French 18 518

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 16 593
2018 First official language - French 16 518

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 First official language - English 55 593
2018 First official language - French 56 521

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 First official language - English 24 593
2018 First official language - French 27 521

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 First official language - English 9 593
2018 First official language - French 10 521

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 First official language - English 16 593
2018 First official language - French 17 521

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 First official language - English 8 593
2018 First official language - French 9 521

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 First official language - English 7 593
2018 First official language - French 5 521

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 First official language - English 12 593
2018 First official language - French 16 521

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 12 593
2018 First official language - French 12 521

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 First official language - English 26 593
2018 First official language - French 24 521

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 First official language - English 11 558
2018 First official language - French 16 495

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 First official language - English 23 558
2018 First official language - French 20 495

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 First official language - English 9 558
2018 First official language - French 12 495

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 First official language - English 6 558
2018 First official language - French 9 495

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 First official language - English 12 558
2018 First official language - French 8 495

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 First official language - English 10 558
2018 First official language - French 14 495

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 First official language - English 12 558
2018 First official language - French 16 495

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 First official language - English 14 558
2018 First official language - French 13 495

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 First official language - English 13 558
2018 First official language - French 14 495

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 First official language - English 32 558
2018 First official language - French 23 495

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 First official language - English 9 558
2018 First official language - French 9 495

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 First official language - English 48 558
2018 First official language - French 42 495

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 First official language - English 2 558
2018 First official language - French 1 495

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 First official language - English 54 558
2018 First official language - French 46 495

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 First official language - English 3 558
2018 First official language - French 4 495

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 10 558
2018 First official language - French 12 495

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 19 18 22 6 6 23 6 52 17 4340
2018 First official language - French 17 20 19 5 4 28 7 57 14 4427
2017 First official language - English 18 17 20 6 7 24 7 52 20 4168
2017 First official language - French 13 21 17 5 4 30 9 57 15 4196
2014 First official language - English 17 17 22 6 7 25 7 49 19 4327
2014 First official language - French 12 19 18 5 5 31 9 53 17 4590

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 32 31 17 5 5 9 1 69 11 4330
2018 First official language - French 28 36 17 5 3 11 1 73 8 4425
2017 First official language - English 32 29 17 6 6 10 1 68 13 4165
2017 First official language - French 23 37 16 5 3 14 2 72 9 4186
2014 First official language - English 28 28 20 6 5 12 1 65 12 4327
2014 First official language - French 20 35 19 5 3 16 2 67 10 4590
2011 First official language - English 32 33 18 5 3 8 0 71 9 5068
2011 First official language - French 26 40 16 5 2 10 1 75 7 5364

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 7 93 4331
2018 First official language - French 5 95 4429

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 First official language - English 35 283
2018 First official language - French 30 215

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 First official language - English 77 283
2018 First official language - French 80 215

Question 56c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 First official language - English 3 283
2018 First official language - French 5 215

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 First official language - English 9 283
2018 First official language - French 6 215

Question 56g. From whom did you experience discrimination on the job? Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 10 283
2018 First official language - French 9 215

Question 57a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic
(%)
Total responses
2018 First official language - English 17 283
2018 First official language - French 14 215

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic
(%)
Total responses
2018 First official language - English 17 283
2018 First official language - French 13 215

Question 57c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic
(%)
Total responses
2018 First official language - English 9 283
2018 First official language - French 11 215

Question 57d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic
(%)
Total responses
2018 First official language - English 4 283
2018 First official language - French 4 215

Question 57e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic
(%)
Total responses
2018 First official language - English 29 283
2018 First official language - French 29 215

Question 57f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic
(%)
Total responses
2018 First official language - English 25 283
2018 First official language - French 18 215

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic
(%)
Total responses
2018 First official language - English 3 283
2018 First official language - French 2 215

Question 57i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic
(%)
Total responses
2018 First official language - English 8 283
2018 First official language - French 5 215

Question 57j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic
(%)
Total responses
2018 First official language - English 12 283
2018 First official language - French 12 215

Question 57l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic
(%)
Total responses
2018 First official language - English 18 283
2018 First official language - French 15 215

Question 57n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 24 283
2018 First official language - French 30 215

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 First official language - English 33 283
2018 First official language - French 35 215

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2018 First official language - English 15 283
2018 First official language - French 14 215

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 First official language - English 7 283
2018 First official language - French 11 215

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 First official language - English 14 283
2018 First official language - French 16 215

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 First official language - English 4 283
2018 First official language - French 7 215

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 First official language - English 6 283
2018 First official language - French 5 215

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 First official language - English 12 283
2018 First official language - French 12 215

Question 58h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 11 283
2018 First official language - French 8 215

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 First official language - English 48 283
2018 First official language - French 43 215

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 First official language - English 5 266
2018 First official language - French 5 205

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 First official language - English 13 266
2018 First official language - French 12 205

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 First official language - English 2 266
2018 First official language - French 3 205

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 First official language - English 2 266
2018 First official language - French 4 205

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 First official language - English 4 266
2018 First official language - French 8 205

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 First official language - English 8 266
2018 First official language - French 10 205

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 First official language - English 11 266
2018 First official language - French 12 205

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 First official language - English 12 266
2018 First official language - French 13 205

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 First official language - English 33 266
2018 First official language - French 25 205

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 First official language - English 11 266
2018 First official language - French 12 205

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 First official language - English 47 266
2018 First official language - French 41 205

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 First official language - English 67 266
2018 First official language - French 57 205

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 First official language - English 4 266
2018 First official language - French 5 205

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 16 266
2018 First official language - French 14 205

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 20 17 24 3 3 27 5 56 9 4329
2018 First official language - French 18 20 20 3 2 31 6 61 7 4412
2017 First official language - English 19 16 20 3 4 31 7 57 10 4167
2017 First official language - French 14 22 16 2 2 35 8 65 6 4194
2014 First official language - English 18 16 24 3 3 30 7 53 9 4324
2014 First official language - French 13 19 17 2 2 38 8 60 8 4589

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 34 30 19 3 3 11 1 72 7 4329
2018 First official language - French 28 36 17 3 2 13 1 75 5 4410
2017 First official language - English 35 29 15 3 3 12 2 75 8 4165
2017 First official language - French 25 37 15 2 2 16 2 77 5 4189
2014 First official language - English 31 28 19 3 3 15 1 70 7 4325
2014 First official language - French 22 35 17 2 2 20 2 72 5 4591
2011 First official language - English 38 33 15 3 2 9 0 77 6 5070
2011 First official language - French 31 42 13 2 1 11 0 82 3 5352
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 56 25 9 4 4 1 0 82 8 4304
2018 First official language - French 52 29 10 4 4 1 0 83 7 4401
2017 First official language - English 59 21 9 3 5 2 0 82 8 4168
2017 First official language - French 53 29 10 4 3 2 0 83 7 4196

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 37 39 13 6 3 2 0 78 9 4329
2018 First official language - French 31 43 15 5 3 3 0 76 9 4432
2017 First official language - English 29 41 14 8 5 3 0 72 13 4164
2017 First official language - French 20 41 20 8 4 7 0 65 13 4189

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 28 35 16 12 8 2 0 64 20 4340
2018 First official language - French 23 39 19 11 6 2 0 63 18 4434
2017 First official language - English 20 37 17 13 11 2 0 58 25 4168
2017 First official language - French 14 42 21 13 8 2 0 58 21 4194

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 20 26 23 13 17 0 1 46 31 4330
2018 First official language - French 17 22 25 16 18 0 1 40 35 4436
2017 First official language - English 21 25 20 13 19 0 2 47 33 4164
2017 First official language - French 16 20 21 18 21 0 4 38 40 4188

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 18 27 27 15 11 0 1 46 27 4330
2018 First official language - French 17 24 31 17 11 0 0 41 28 4435
2017 First official language - English 18 27 25 16 13 0 1 46 29 4166
2017 First official language - French 16 22 30 18 13 0 1 39 31 4193

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 25 30 23 13 7 0 1 56 21 4314
2018 First official language - French 20 27 26 16 10 0 2 47 26 4422
2017 First official language - English 23 30 23 13 9 0 2 54 23 4155
2017 First official language - French 18 25 26 16 12 0 2 44 29 4192

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 21 25 23 16 13 1 1 47 30 4311
2018 First official language - French 19 23 24 18 13 1 2 43 32 4415
2017 First official language - English 20 24 21 17 15 1 2 45 33 4159
2017 First official language - French 17 21 24 19 15 1 3 40 36 4192

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 48 24 14 6 4 0 4 75 11 4325
2018 First official language - French 41 23 16 7 5 1 6 69 13 4425
2017 First official language - English 43 24 13 7 5 1 7 73 12 4150
2017 First official language - French 35 24 17 7 7 1 10 66 15 4183

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 33 27 21 10 9 0 1 61 18 4319
2018 First official language - French 33 26 22 10 7 1 1 61 17 4424
2017 First official language - English 28 31 21 11 8 0 1 60 19 4156
2017 First official language - French 31 30 23 9 6 0 1 61 15 4183

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 27 33 23 10 6 1 1 61 16 4320
2018 First official language - French 25 32 25 11 5 1 1 59 16 4403
2017 First official language - English 26 32 21 11 7 1 1 60 18 4153
2017 First official language - French 27 32 22 10 5 1 2 62 16 4173

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 21 30 25 14 9 1 1 52 23 4322
2018 First official language - French 22 30 26 15 6 1 1 52 22 4409
2017 First official language - English 20 29 23 14 11 1 1 50 26 4156
2017 First official language - French 21 30 24 15 8 1 2 52 23 4182

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 25 32 21 12 8 0 1 58 21 4317
2018 First official language - French 26 29 25 13 6 0 1 56 19 4404
2017 First official language - English 26 30 20 13 9 1 1 57 23 4160
2017 First official language - French 26 31 21 12 6 1 2 59 19 4180

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 27 28 21 14 9 0 1 56 23 4304
2018 First official language - French 26 28 25 13 7 1 1 55 20 4394
2017 First official language - English 25 28 21 13 11 1 1 54 25 4152
2017 First official language - French 25 29 22 13 7 1 2 56 21 4170

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 53 23 12 5 4 0 2 78 10 4302
2018 First official language - French 52 24 12 4 4 0 3 79 9 4394
2017 First official language - English 55 24 12 5 3 0 2 80 8 4157
2017 First official language - French 55 22 12 5 3 0 3 80 8 4188

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 71 13 6 2 2 1 4 90 4 4307
2018 First official language - French 66 17 7 3 2 1 6 88 5 4396

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 70 13 7 3 4 1 3 86 7 4306
2018 First official language - French 69 13 6 3 4 1 5 86 7 4395
2017 First official language - English 70 13 6 4 4 1 3 86 8 4156
2017 First official language - French 71 11 5 3 3 1 6 88 6 4192

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 56 26 10 4 2 0 1 84 6 4321
2018 First official language - French 58 22 10 5 2 0 3 82 7 4421
2017 First official language - English 57 26 8 4 2 0 2 85 6 4160
2017 First official language - French 58 22 9 4 2 0 5 84 6 4185

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 57 21 10 6 5 0 1 79 11 4312
2018 First official language - French 60 18 9 6 5 0 3 80 11 4410
2017 First official language - English 61 19 8 5 5 1 2 81 11 4161
2017 First official language - French 62 16 8 5 4 0 5 82 9 4192

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 55 13 5 2 1 0 24 89 4 4288
2018 First official language - French 57 12 6 2 1 0 22 88 4 4391
2017 First official language - English 56 13 5 2 1 0 23 90 4 4157
2017 First official language - French 56 11 5 2 1 0 24 89 4 4189

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 60 21 10 3 1 0 4 85 5 4303
2018 First official language - French 66 17 7 2 1 0 6 89 3 4400
2017 First official language - English 61 20 8 3 2 1 6 86 5 4137
2017 First official language - French 67 15 6 2 1 0 9 90 4 4166

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 63 16 8 4 6 1 3 81 10 4316
2018 First official language - French 67 14 7 4 4 1 4 85 8 4416
2017 First official language - English 63 16 8 4 5 1 4 83 9 4168
2017 First official language - French 67 13 7 4 3 0 6 85 8 4188

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 50 28 13 4 3 0 2 80 7 4314
2018 First official language - French 50 27 14 5 2 0 3 79 7 4415
2017 First official language - English 49 30 13 4 2 0 2 81 6 4158
2017 First official language - French 52 25 12 5 2 0 4 80 7 4186

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 14 33 34 13 5 0 0 47 18 4337
2018 First official language - French 13 30 38 14 5 0 0 44 19 4437
2017 First official language - English 11 29 37 15 7 0 0 41 22 4166
2017 First official language - French 11 27 41 15 6 0 0 38 21 4199

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 11 19 40 21 9 0 0 30 30 4264
2018 First official language - French 8 18 37 24 12 0 0 36 27 4379
2017 First official language - English 11 21 39 20 9 0 0 28 32 4155
2017 First official language - French 6 20 37 24 12 0 1 36 26 4183
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 28 29 19 11 11 1 1 28 72 4344
2018 First official language - French 25 25 24 13 11 1 1 26 74 4444
2017 First official language - English 28 27 19 10 13 2 1 29 71 4173
2017 First official language - French 29 21 22 13 12 2 1 30 70 4198

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 23 3059
2018 First official language - French 20 3237
2017 First official language - English 22 2828
2017 First official language - French 21 2817

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 33 3059
2018 First official language - French 37 3237
2017 First official language - English 35 2828
2017 First official language - French 36 2817

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 24 3059
2018 First official language - French 25 3237
2017 First official language - English 19 2828
2017 First official language - French 21 2817

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 46 3059
2018 First official language - French 48 3237
2017 First official language - English 49 2828
2017 First official language - French 51 2817

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 First official language - English 5 3059
2018 First official language - French 8 3237
2017 First official language - English 5 2828
2017 First official language - French 7 2817

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 32 3059
2018 First official language - French 34 3237

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 34 3059
2018 First official language - French 35 3237
2017 First official language - English 40 2828
2017 First official language - French 40 2817

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 First official language - English 6 40 18 11 5 20 2936
2018 First official language - French 5 41 20 11 6 17 3088
2017 First official language - English 7 45 19 11 4 14 2764
2017 First official language - French 7 48 19 10 4 13 2757

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 31 69 3046
2018 First official language - French 28 72 3214

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 41 17 14 8 12 1 7 63 22 4337
2018 First official language - French 34 16 16 13 13 1 9 54 28 4429

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 11 22 18 18 24 1 6 36 45 3054
2018 First official language - French 9 21 20 19 22 1 8 33 45 3228
2017 First official language - English 12 22 16 16 25 2 7 38 45 2848
2017 First official language - French 8 20 15 18 26 2 11 33 50 2832

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 7 13 16 19 37 2 6 22 61 3054
2018 First official language - French 4 13 17 21 36 1 6 19 63 3227
2017 First official language - English 6 11 12 15 44 4 8 19 67 2848
2017 First official language - French 4 9 11 18 46 2 10 14 73 2837
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