2018 Public Service Employee Survey Results by Theme for the Public Services and Procurement Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 39 42 9 8 2 0 0 81 10 124
2018 IS-03 29 48 14 5 5 0 0 76 10 21
2018 IS-04 31 48 14 7 0 0 0 79 7 42
2018 IS-05 51 34 6 9 0 0 0 86 9 35
2017 IS 34 46 10 10 1 0 0 80 11 114
2017 IS-03 21 47 26 5 0 0 0 68 5 19
2017 IS-04 41 43 2 12 2 0 0 84 14 44
2017 IS-05 29 45 13 13 0 0 0 74 13 31
2017 IS-06 50 35 7 7 0 0 0 86 7 14
2014 IS 29 43 16 8 3 0 0 72 12 144
2014 IS-02 30 49 7 0 14 0 0 79 14 14
2014 IS-03 29 39 14 11 7 0 0 68 18 28
2014 IS-04 41 38 13 8 0 0 0 79 8 39
2014 IS-05 24 50 14 10 2 0 0 74 12 42
2014 IS-06 22 39 33 6 0 0 0 61 6 18
2011 IS 33 44 8 11 3 0 1 78 14 147
2011 IS-02 19 50 6 19 6 0 0 69 25 16
2011 IS-03 33 44 11 7 4 0 0 78 11 27
2011 IS-04 31 50 6 12 2 0 0 81 13 52
2011 IS-05 47 27 17 7 3 0 0 73 10 30
2011 IS-06 26 58 0 11 0 0 5 89 11 19
2008 IS 26 50 9 9 6 1 0 76 15 139
2008 IS-02 28 28 22 17 6 0 0 56 22 18
2008 IS-03 26 53 5 11 5 0 0 79 16 19
2008 IS-04 31 49 10 5 3 3 0 82 8 39
2008 IS-05 19 60 2 10 10 0 0 79 19 42
2008 IS-06 33 50 6 11 0 0 0 83 11 18

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 37 36 15 7 4 0 0 73 11 124
2018 IS-03 24 43 14 14 5 0 0 67 19 21
2018 IS-04 36 36 19 10 0 0 0 71 10 42
2018 IS-05 43 40 9 6 3 0 0 83 9 35
2017 IS 35 44 10 9 3 0 0 79 12 114
2017 IS-03 20 53 5 21 0 0 0 73 21 19
2017 IS-04 38 50 9 0 2 0 0 88 2 44
2017 IS-05 35 35 16 6 6 0 0 71 13 31
2017 IS-06 50 14 7 29 0 0 0 64 29 14

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 45 38 12 4 1 0 0 83 5 123
2018 IS-03 38 48 14 0 0 0 0 86 0 21
2018 IS-04 38 45 12 5 0 0 0 83 5 42
2018 IS-05 47 32 15 6 0 0 0 79 6 34
2017 IS 48 39 5 6 1 0 0 88 7 114
2017 IS-03 42 42 5 11 0 0 0 84 11 19
2017 IS-04 52 34 9 2 2 0 0 86 5 44
2017 IS-05 39 45 3 13 0 0 0 84 13 31
2017 IS-06 72 28 0 0 0 0 0 100 0 14
2014 IS 56 32 8 5 0 0 0 88 5 144
2014 IS-02 65 21 0 14 0 0 0 86 14 14
2014 IS-03 40 53 4 4 0 0 0 93 4 28
2014 IS-04 69 21 5 5 0 0 0 90 5 39
2014 IS-05 50 36 12 2 0 0 0 86 2 42
2014 IS-06 61 17 17 6 0 0 0 78 6 18
2011 IS 54 33 7 5 1 0 0 87 6 147
2011 IS-02 38 44 0 19 0 0 0 81 19 16
2011 IS-03 56 33 7 0 4 0 0 89 4 27
2011 IS-04 52 33 10 6 0 0 0 85 6 52
2011 IS-05 67 27 3 0 3 0 0 93 3 30
2011 IS-06 53 37 11 0 0 0 0 89 0 19

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 38 44 14 3 1 0 0 82 4 124
2018 IS-03 43 33 19 5 0 0 0 76 5 21
2018 IS-04 31 55 7 7 0 0 0 86 7 42
2018 IS-05 40 43 17 0 0 0 0 83 0 35
2017 IS 37 47 7 8 1 0 0 84 9 114
2017 IS-03 31 53 5 11 0 0 0 84 11 19
2017 IS-04 41 46 5 7 2 0 0 86 9 44
2017 IS-05 26 52 13 10 0 0 0 77 10 31
2017 IS-06 58 35 0 7 0 0 0 93 7 14
2014 IS 36 44 12 6 3 0 0 79 9 144
2014 IS-02 44 42 0 0 14 0 0 86 14 14
2014 IS-03 26 46 21 4 4 0 0 72 7 28
2014 IS-04 46 38 10 5 0 0 0 85 5 39
2014 IS-05 33 45 12 7 2 0 0 79 10 42
2014 IS-06 33 44 11 11 0 0 0 78 11 18
2011 IS 40 44 6 8 2 0 0 84 10 147
2011 IS-02 13 75 0 6 6 0 0 88 13 16
2011 IS-03 44 33 15 4 4 0 0 78 7 27
2011 IS-04 37 46 4 12 2 0 0 83 13 52
2011 IS-05 57 30 7 7 0 0 0 87 7 30
2011 IS-06 37 53 5 5 0 0 0 89 5 19
2008 IS 40 42 8 6 4 0 0 82 10 139
2008 IS-02 39 39 6 17 0 0 0 78 17 18
2008 IS-03 68 21 0 5 5 0 0 89 11 19
2008 IS-04 36 46 10 5 3 0 0 82 8 39
2008 IS-05 31 48 10 5 7 0 0 79 12 42
2008 IS-06 44 44 11 0 0 0 0 89 0 18

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 28 41 16 10 3 1 0 70 13 123
2018 IS-03 30 45 15 10 0 0 0 75 10 20
2018 IS-04 24 45 19 12 0 0 0 69 12 42
2018 IS-05 26 37 20 11 3 3 0 65 15 35
2017 IS 26 46 15 7 3 3 0 74 10 112
2017 IS-03 20 48 16 11 0 5 0 72 11 19
2017 IS-04 32 50 14 2 2 0 0 81 5 43
2017 IS-05 16 45 20 10 3 6 0 65 14 31
2017 IS-06 39 30 8 15 8 0 0 70 23 13
2014 IS 14 44 21 14 6 1 0 59 20 144
2014 IS-02 30 49 14 0 7 0 0 79 7 14
2014 IS-03 18 40 14 21 4 4 0 60 26 28
2014 IS-04 15 44 18 18 5 0 0 59 23 39
2014 IS-05 7 52 24 12 2 2 0 61 15 42
2014 IS-06 11 28 33 11 17 0 0 39 28 18
2011 IS 16 39 25 12 7 0 0 55 19 146
2011 IS-02 19 44 13 19 6 0 0 63 25 16
2011 IS-03 19 42 19 8 12 0 0 62 19 26
2011 IS-04 13 35 37 12 4 0 0 48 15 52
2011 IS-05 17 47 20 13 3 0 0 63 17 30
2011 IS-06 16 32 26 16 11 0 0 47 26 19

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 32 41 11 13 3 0 0 72 16 123
2018 IS-03 30 40 10 15 5 0 0 70 20 20
2018 IS-04 21 52 12 14 0 0 0 74 14 42
2018 IS-05 37 34 11 14 3 0 0 71 17 35
2017 IS 28 46 15 7 2 2 0 76 9 114
2017 IS-03 20 48 16 11 0 5 0 72 11 19
2017 IS-04 33 51 12 2 2 0 0 84 5 44
2017 IS-05 16 48 16 16 0 3 0 66 17 31
2017 IS-06 58 14 21 0 7 0 0 72 7 14
2014 IS 15 49 22 10 5 0 0 63 15 144
2014 IS-02 30 49 14 0 7 0 0 79 7 14
2014 IS-03 14 47 14 18 7 0 0 61 25 28
2014 IS-04 15 54 18 10 3 0 0 69 13 39
2014 IS-05 12 52 24 10 2 0 0 64 12 42
2014 IS-06 11 28 39 11 11 0 0 39 22 18
2011 IS 18 44 18 15 5 0 0 62 20 147
2011 IS-02 19 44 13 19 6 0 0 63 25 16
2011 IS-03 26 44 15 11 4 0 0 70 15 27
2011 IS-04 15 38 27 17 2 0 0 54 19 52
2011 IS-05 17 50 17 13 3 0 0 67 17 30
2011 IS-06 16 47 11 16 11 0 0 63 26 19
2008 IS 19 39 21 12 7 1 1 59 20 140
2008 IS-02 17 56 17 6 6 0 0 72 11 18
2008 IS-03 37 37 16 11 0 0 0 74 11 19
2008 IS-04 18 40 25 13 5 0 0 58 18 40
2008 IS-05 17 38 14 10 17 2 2 58 28 42
2008 IS-06 17 28 39 17 0 0 0 44 17 18

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 21 26 24 19 7 3 0 49 26 123
2018 IS-03 15 30 40 10 5 0 0 45 15 20
2018 IS-04 19 31 21 26 2 0 0 50 29 42
2018 IS-05 23 20 29 14 9 6 0 45 24 35
2017 IS 24 28 18 14 8 6 1 56 24 114
2017 IS-03 31 11 16 32 5 5 0 44 39 19
2017 IS-04 28 33 21 7 2 7 2 67 10 44
2017 IS-05 13 32 19 13 16 6 0 48 31 31
2017 IS-06 36 35 7 7 14 0 0 72 21 14
2014 IS 15 25 22 23 11 3 0 42 35 144
2014 IS-02 37 14 35 0 7 7 0 55 8 14
2014 IS-03 14 26 11 32 11 7 0 43 46 28
2014 IS-04 15 33 15 23 13 0 0 49 36 39
2014 IS-05 14 21 31 17 12 5 0 38 30 42
2014 IS-06 6 22 17 44 11 0 0 28 56 18
2011 IS 15 22 23 20 15 5 0 39 37 146
2011 IS-02 13 13 25 13 31 6 0 27 47 16
2011 IS-03 26 26 15 7 22 4 0 54 31 27
2011 IS-04 12 24 24 29 6 6 0 38 38 51
2011 IS-05 13 17 27 27 10 7 0 32 39 30
2011 IS-06 11 26 26 11 21 5 0 39 33 19
2008 IS 16 22 20 21 11 9 1 42 36 140
2008 IS-02 28 17 22 11 17 6 0 47 29 18
2008 IS-03 21 21 26 16 11 5 0 44 28 19
2008 IS-04 15 18 25 20 10 13 0 37 34 40
2008 IS-05 7 31 10 29 14 7 2 42 47 42
2008 IS-06 22 22 28 11 6 11 0 50 19 18
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 49 35 9 5 1 2 0 85 6 123
2018 IS-03 43 38 5 10 0 5 0 85 10 21
2018 IS-04 48 36 14 2 0 0 0 83 2 42
2018 IS-05 62 35 3 0 0 0 0 97 0 34
2017 IS 55 28 7 3 2 4 1 88 5 114
2017 IS-03 26 58 11 0 0 0 5 89 0 19
2017 IS-04 66 20 0 5 2 7 0 93 7 44
2017 IS-05 58 26 10 3 0 3 0 87 3 31
2017 IS-06 50 21 14 0 7 7 0 77 8 14
2014 IS 41 40 8 6 5 0 0 80 11 144
2014 IS-02 51 42 7 0 0 0 0 93 0 14
2014 IS-03 43 36 7 7 7 0 0 79 14 28
2014 IS-04 41 41 8 5 5 0 0 82 10 39
2014 IS-05 48 40 2 10 0 0 0 88 10 42
2014 IS-06 22 44 17 6 11 0 0 67 17 18
2011 IS 44 33 10 7 3 2 1 79 11 147
2011 IS-02 50 19 0 13 6 6 6 79 21 16
2011 IS-03 37 30 7 19 7 0 0 67 26 27
2011 IS-04 44 33 13 4 2 4 0 80 6 52
2011 IS-05 47 43 3 3 3 0 0 90 7 30
2011 IS-06 32 42 21 5 0 0 0 74 5 19
2008 IS 39 38 9 7 6 1 0 78 13 140
2008 IS-02 33 50 0 11 6 0 0 83 17 18
2008 IS-03 42 47 11 0 0 0 0 89 0 19
2008 IS-04 43 28 13 10 8 0 0 70 18 40
2008 IS-05 40 38 10 5 7 0 0 79 12 42
2008 IS-06 39 44 6 6 0 6 0 88 6 18

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 55 31 7 6 1 0 0 86 6 124
2018 IS-03 57 24 5 14 0 0 0 81 14 21
2018 IS-04 55 33 10 2 0 0 0 88 2 42
2018 IS-05 60 31 6 3 0 0 0 91 3 35
2017 IS 61 27 4 4 4 1 0 88 8 114
2017 IS-03 36 48 11 5 0 0 0 84 5 19
2017 IS-04 68 20 0 5 5 2 0 91 9 44
2017 IS-05 61 32 3 0 3 0 0 94 3 31
2017 IS-06 65 14 7 7 7 0 0 79 14 14
2014 IS 43 35 10 9 4 0 0 78 13 144
2014 IS-02 51 35 0 14 0 0 0 86 14 14
2014 IS-03 32 47 4 7 11 0 0 79 18 28
2014 IS-04 49 23 13 13 3 0 0 72 15 39
2014 IS-05 48 38 12 2 0 0 0 86 2 42
2014 IS-06 33 33 17 17 0 0 0 67 17 18
2011 IS 48 33 7 7 5 0 0 80 13 147
2011 IS-02 50 31 0 13 6 0 0 81 19 16
2011 IS-03 48 22 11 11 7 0 0 70 19 27
2011 IS-04 50 33 6 8 4 0 0 83 12 52
2011 IS-05 50 33 3 3 10 0 0 83 13 30
2011 IS-06 32 47 16 5 0 0 0 79 5 19
2008 IS 43 34 7 11 5 0 0 77 16 139
2008 IS-02 53 35 6 6 0 0 0 88 6 17
2008 IS-03 47 37 5 5 5 0 0 84 11 19
2008 IS-04 55 18 10 10 8 0 0 73 18 40
2008 IS-05 33 45 5 12 5 0 0 79 17 42
2008 IS-06 33 44 11 11 0 0 0 78 11 18

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 56 31 6 3 3 0 0 87 6 124
2018 IS-03 57 29 0 5 10 0 0 86 14 21
2018 IS-04 57 31 10 2 0 0 0 88 2 42
2018 IS-05 63 34 3 0 0 0 0 97 0 35
2017 IS 68 17 3 8 4 0 0 85 12 114
2017 IS-03 52 32 0 16 0 0 0 84 16 19
2017 IS-04 73 13 2 9 2 0 0 86 12 44
2017 IS-05 71 23 0 0 6 0 0 94 6 31
2017 IS-06 65 7 7 14 7 0 0 72 21 14
2014 IS 46 32 8 6 6 0 1 79 13 144
2014 IS-02 65 35 0 0 0 0 0 100 0 14
2014 IS-03 43 35 7 7 7 0 0 79 14 28
2014 IS-04 44 28 10 8 8 0 3 74 16 39
2014 IS-05 60 26 7 5 2 0 0 86 7 42
2014 IS-06 17 50 17 6 11 0 0 67 17 18

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 23 29 25 10 4 9 0 58 15 124
2018 IS-03 19 38 0 24 0 19 0 71 29 21
2018 IS-04 26 24 31 5 5 10 0 55 11 42
2018 IS-05 23 26 34 11 0 6 0 52 12 35
2017 IS 24 36 13 8 4 14 0 70 14 114
2017 IS-03 15 27 16 0 5 37 0 66 8 19
2017 IS-04 31 37 14 11 2 4 0 71 14 44
2017 IS-05 19 38 13 3 6 19 0 72 12 31
2017 IS-06 29 35 14 14 7 0 0 65 21 14
2014 IS 22 41 15 9 7 6 0 67 17 144
2014 IS-02 30 56 14 0 0 0 0 86 0 14
2014 IS-03 32 33 7 11 14 4 0 67 26 28
2014 IS-04 18 49 13 10 3 8 0 72 14 39
2014 IS-05 21 33 24 10 5 7 0 59 15 42
2014 IS-06 17 39 17 6 17 6 0 59 24 18
2011 IS 22 42 14 10 6 6 0 68 18 146
2011 IS-02 31 25 6 6 13 19 0 69 23 16
2011 IS-03 19 41 22 4 11 4 0 62 15 27
2011 IS-04 20 51 10 10 4 6 0 75 15 51
2011 IS-05 27 43 10 13 3 3 0 72 17 30
2011 IS-06 16 32 26 16 5 5 0 50 22 19

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 21 35 24 11 7 2 0 57 19 123
2018 IS-03 14 43 10 24 5 5 0 60 30 21
2018 IS-04 26 33 24 10 5 2 0 61 15 42
2018 IS-05 15 35 35 9 6 0 0 50 15 34
2017 IS 23 35 18 13 5 4 1 62 20 114
2017 IS-03 10 16 27 11 11 27 0 35 29 19
2017 IS-04 33 39 14 9 2 0 2 74 12 44
2017 IS-05 13 45 20 16 6 0 0 58 23 31
2017 IS-06 36 28 7 21 7 0 0 65 28 14
2014 IS 18 41 20 10 8 2 1 61 18 144
2014 IS-02 30 35 35 0 0 0 0 65 0 14
2014 IS-03 32 33 14 0 18 4 0 67 18 28
2014 IS-04 15 44 15 15 8 0 3 61 24 39
2014 IS-05 14 43 21 19 0 2 0 59 20 42
2014 IS-06 6 44 22 6 17 6 0 53 24 18
2011 IS 14 47 18 12 8 1 1 62 20 146
2011 IS-02 25 50 0 19 6 0 0 75 25 16
2011 IS-03 15 41 19 15 11 0 0 56 26 27
2011 IS-04 8 51 20 10 6 2 4 63 17 51
2011 IS-05 10 50 27 10 3 0 0 60 13 30
2011 IS-06 21 37 16 11 16 0 0 58 26 19
2008 IS 19 36 25 9 10 2 0 55 19 140
2008 IS-02 33 44 11 11 0 0 0 78 11 18
2008 IS-03 32 21 42 0 5 0 0 53 5 19
2008 IS-04 15 38 25 8 13 3 0 54 21 40
2008 IS-05 12 38 19 12 14 5 0 53 28 42
2008 IS-06 17 39 28 11 6 0 0 56 17 18

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 12 30 24 19 7 7 0 46 28 123
2018 IS-03 0 43 19 24 5 10 0 47 32 21
2018 IS-04 17 29 29 20 0 5 0 49 21 41
2018 IS-05 9 20 34 23 6 9 0 31 31 35
2017 IS 17 32 18 19 7 7 0 54 28 114
2017 IS-03 10 11 16 21 16 27 0 28 51 19
2017 IS-04 27 36 18 14 0 5 0 66 14 44
2017 IS-05 6 38 19 20 13 3 0 46 34 31
2017 IS-06 22 42 14 14 7 0 0 65 21 14
2014 IS 11 37 22 18 6 5 1 52 25 144
2014 IS-02 30 21 35 14 0 0 0 51 14 14
2014 IS-03 14 50 11 7 14 4 0 67 22 28
2014 IS-04 10 36 8 31 5 8 3 51 40 39
2014 IS-05 7 38 31 17 0 7 0 49 18 42
2014 IS-06 6 33 33 17 11 0 0 39 28 18
2011 IS 9 42 20 16 10 3 0 52 27 145
2011 IS-02 6 63 6 13 13 0 0 69 25 16
2011 IS-03 7 41 11 22 15 4 0 50 38 27
2011 IS-04 8 43 24 14 8 4 0 53 22 51
2011 IS-05 7 43 23 23 3 0 0 50 27 30
2011 IS-06 17 28 28 6 17 6 0 47 24 18
2008 IS 4 39 27 12 12 7 0 47 25 139
2008 IS-02 11 56 6 11 6 11 0 75 19 18
2008 IS-03 5 47 32 5 5 5 0 56 11 19
2008 IS-04 5 28 31 18 10 8 0 36 31 39
2008 IS-05 2 38 24 12 17 7 0 44 31 42
2008 IS-06 0 44 33 6 11 6 0 47 18 18

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 9 41 19 19 7 4 0 52 28 124
2018 IS-03 5 38 29 14 10 5 0 45 25 21
2018 IS-04 12 40 24 19 0 5 0 55 20 42
2018 IS-05 6 40 17 29 6 3 0 47 35 35
2017 IS 20 42 12 17 5 3 0 65 23 114
2017 IS-03 15 21 16 21 11 16 0 43 38 19
2017 IS-04 25 39 14 18 2 2 0 65 21 44
2017 IS-05 13 61 10 13 3 0 0 74 16 31
2017 IS-06 28 43 7 7 14 0 0 72 21 14
2014 IS 13 46 19 13 8 1 0 60 21 141
2014 IS-02 32 23 38 8 0 0 0 55 8 13
2014 IS-03 11 45 15 11 15 4 0 58 27 27
2014 IS-04 13 44 13 23 8 0 0 56 31 39
2014 IS-05 10 61 12 12 2 2 0 73 15 41
2014 IS-06 11 39 28 6 17 0 0 50 22 18
2011 IS 14 44 12 19 10 1 0 59 28 145
2011 IS-02 25 31 13 19 13 0 0 56 31 16
2011 IS-03 12 38 15 31 4 0 0 50 35 26
2011 IS-04 10 47 12 16 14 2 0 58 30 51
2011 IS-05 20 43 13 20 3 0 0 63 23 30
2011 IS-06 16 58 5 11 11 0 0 74 21 19
2008 IS 12 43 19 12 10 4 0 57 23 139
2008 IS-02 28 28 39 0 6 0 0 56 6 18
2008 IS-03 21 47 11 5 16 0 0 68 21 19
2008 IS-04 8 45 18 13 10 8 0 57 24 40
2008 IS-05 7 48 10 21 12 2 0 56 34 42
2008 IS-06 11 44 33 11 0 0 0 56 11 18
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 39 31 13 9 7 2 0 71 16 123
2018 IS-03 40 35 5 5 15 0 0 75 20 20
2018 IS-04 40 31 14 10 2 2 0 73 12 42
2018 IS-05 40 31 17 9 0 3 0 74 9 35
2017 IS 34 42 10 13 1 0 0 76 14 114
2017 IS-03 20 43 16 16 5 0 0 63 21 19
2017 IS-04 39 50 5 7 0 0 0 88 7 44
2017 IS-05 29 38 20 13 0 0 0 67 13 31
2017 IS-06 42 21 0 36 0 0 0 64 36 14
2014 IS 21 40 19 16 3 0 0 61 20 144
2014 IS-02 30 28 21 21 0 0 0 58 21 14
2014 IS-03 22 32 25 11 11 0 0 54 21 28
2014 IS-04 28 41 15 15 0 0 0 69 15 39
2014 IS-05 19 50 17 12 2 0 0 69 14 42
2014 IS-06 6 44 22 22 6 0 0 50 28 18
2011 IS 33 31 21 12 2 1 1 65 15 146
2011 IS-02 44 19 6 19 6 6 0 67 27 16
2011 IS-03 33 37 11 15 4 0 0 70 19 27
2011 IS-04 25 29 29 12 2 0 2 56 14 51
2011 IS-05 47 23 17 13 0 0 0 70 13 30
2011 IS-06 21 53 21 5 0 0 0 74 5 19

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 33 37 15 11 5 0 0 69 15 123
2018 IS-03 24 52 14 5 5 0 0 76 10 21
2018 IS-04 36 31 21 7 5 0 0 67 12 42
2018 IS-05 35 41 9 12 3 0 0 76 15 34
2017 IS 36 43 7 12 2 0 0 79 14 114
2017 IS-03 21 47 11 21 0 0 0 68 21 19
2017 IS-04 43 43 5 5 5 0 0 86 9 44
2017 IS-05 29 42 13 16 0 0 0 71 16 31
2017 IS-06 58 21 0 21 0 0 0 79 21 14

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 14 21 21 19 6 18 1 43 32 124
2018 IS-03 14 29 14 14 5 24 0 56 25 21
2018 IS-04 19 14 19 26 5 17 0 40 37 42
2018 IS-05 9 20 26 14 6 26 0 38 27 35
2017 IS 12 23 19 21 4 17 4 44 32 114
2017 IS-03 5 16 11 16 0 47 5 44 34 19
2017 IS-04 16 23 18 19 9 9 7 46 33 44
2017 IS-05 6 29 26 16 3 16 3 44 24 31
2017 IS-06 21 21 14 43 0 0 0 42 43 14
2014 IS 13 32 16 17 12 10 1 50 32 144
2014 IS-02 16 7 28 21 14 14 0 26 41 14
2014 IS-03 19 35 18 11 7 11 0 60 20 28
2014 IS-04 10 28 13 21 15 13 0 44 41 39
2014 IS-05 17 40 14 10 7 7 5 65 19 42
2014 IS-06 0 39 11 28 22 0 0 39 50 18

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 51 31 9 8 0 1 0 83 8 124
2018 IS-03 48 33 14 5 0 0 0 81 5 21
2018 IS-04 50 26 5 17 0 2 0 78 17 42
2018 IS-05 57 37 3 3 0 0 0 94 3 35
2017 IS 56 30 4 6 3 1 0 87 9 114
2017 IS-03 36 48 5 11 0 0 0 84 11 19
2017 IS-04 64 25 2 2 5 2 0 91 7 44
2017 IS-05 58 32 0 6 3 0 0 90 10 31
2017 IS-06 50 22 21 7 0 0 0 72 7 14
2014 IS 36 43 8 8 5 0 0 79 13 144
2014 IS-02 44 49 7 0 0 0 0 93 0 14
2014 IS-03 28 54 7 7 4 0 0 82 11 28
2014 IS-04 44 26 13 10 8 0 0 69 18 39
2014 IS-05 36 57 0 7 0 0 0 93 7 42
2014 IS-06 33 28 22 6 11 0 0 61 17 18
2011 IS 38 40 11 8 3 1 0 78 11 146
2011 IS-02 44 19 19 6 6 6 0 67 13 16
2011 IS-03 37 37 4 15 7 0 0 74 22 27
2011 IS-04 33 43 16 6 2 0 0 76 8 51
2011 IS-05 43 40 7 7 3 0 0 83 10 30
2011 IS-06 37 47 11 5 0 0 0 84 5 19
2008 IS 36 36 12 8 6 1 0 74 14 140
2008 IS-02 33 39 22 0 6 0 0 72 6 18
2008 IS-03 32 42 16 11 0 0 0 74 11 19
2008 IS-04 45 28 8 13 5 3 0 74 18 40
2008 IS-05 36 40 12 2 7 2 0 78 10 42
2008 IS-06 33 44 11 11 0 0 0 78 11 18

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 31 28 13 9 9 3 6 66 21 32
2018 IS-06 33 22 6 11 17 6 6 63 31 18
2017 IS 37 42 8 4 4 0 4 83 9 24
2017 IS-06 28 50 7 7 7 0 0 79 14 14
2014 IS 18 39 16 16 3 0 8 63 20 38
2014 IS-05 29 41 18 0 6 0 6 75 6 17
2014 IS-06 6 44 17 28 0 0 6 53 29 18

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 35 42 10 10 1 0 1 78 11 124
2018 IS-03 19 57 0 19 0 0 5 80 20 21
2018 IS-04 45 38 7 10 0 0 0 83 10 42
2018 IS-05 37 40 14 9 0 0 0 77 9 35
2017 IS 36 45 7 10 3 0 0 81 12 114
2017 IS-03 21 53 16 5 5 0 0 73 11 19
2017 IS-04 40 39 7 9 5 0 0 79 14 44
2017 IS-05 39 48 3 10 0 0 0 87 10 31
2017 IS-06 42 43 7 7 0 0 0 86 7 14
2014 IS 41 36 12 8 3 0 0 77 11 144
2014 IS-02 58 21 7 14 0 0 0 79 14 14
2014 IS-03 21 50 11 14 4 0 0 72 18 28
2014 IS-04 49 26 15 8 3 0 0 74 10 39
2014 IS-05 40 45 12 0 2 0 0 86 2 42
2014 IS-06 50 28 11 11 0 0 0 78 11 18
2011 IS 41 40 10 5 2 0 1 83 8 147
2011 IS-02 31 38 19 6 0 0 6 73 7 16
2011 IS-03 37 44 7 7 4 0 0 81 11 27
2011 IS-04 44 40 12 2 2 0 0 85 4 52
2011 IS-05 47 37 3 10 0 0 3 86 10 30
2011 IS-06 47 37 11 5 0 0 0 84 5 19
2008 IS 41 40 11 5 1 1 1 83 6 140
2008 IS-02 28 50 17 6 0 0 0 78 6 18
2008 IS-03 32 37 16 16 0 0 0 68 16 19
2008 IS-04 50 28 20 3 0 0 0 78 3 40
2008 IS-05 48 40 5 2 2 2 0 90 5 42
2008 IS-06 39 50 0 6 0 0 6 94 6 18

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 48 39 7 6 0 0 0 86 6 124
2018 IS-03 38 33 19 10 0 0 0 71 10 21
2018 IS-04 50 43 2 5 0 0 0 93 5 42
2018 IS-05 51 37 9 3 0 0 0 89 3 35
2017 IS 46 41 9 4 1 0 0 87 4 114
2017 IS-03 31 42 27 0 0 0 0 73 0 19
2017 IS-04 54 37 5 2 2 0 0 91 5 44
2017 IS-05 35 48 10 7 0 0 0 84 7 31
2017 IS-06 72 21 0 7 0 0 0 93 7 14
2014 IS 45 37 9 8 1 0 0 82 9 144
2014 IS-02 44 28 7 21 0 0 0 72 21 14
2014 IS-03 40 46 7 7 0 0 0 86 7 28
2014 IS-04 51 31 15 3 0 0 0 82 3 39
2014 IS-05 43 45 2 5 5 0 0 88 10 42
2014 IS-06 39 33 11 17 0 0 0 72 17 18
2011 IS 47 36 10 5 1 0 0 83 7 146
2011 IS-02 33 47 13 7 0 0 0 80 7 15
2011 IS-03 41 41 11 4 4 0 0 81 7 27
2011 IS-04 44 37 8 10 2 0 0 81 12 52
2011 IS-05 63 27 10 0 0 0 0 90 0 30
2011 IS-06 47 37 11 5 0 0 0 84 5 19
2008 IS 37 41 14 4 4 0 0 78 8 139
2008 IS-02 33 39 22 6 0 0 0 72 6 18
2008 IS-03 47 37 11 0 5 0 0 84 5 19
2008 IS-04 35 45 10 5 5 0 0 80 10 40
2008 IS-05 24 49 15 5 7 0 0 73 12 41
2008 IS-06 56 22 22 0 0 0 0 78 0 18

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 52 39 5 3 1 0 0 91 4 123
2018 IS-03 38 33 14 10 5 0 0 71 14 21
2018 IS-04 57 36 5 2 0 0 0 93 2 42
2018 IS-05 54 43 0 3 0 0 0 97 3 35
2017 IS 53 38 3 5 1 0 0 91 6 114
2017 IS-03 31 53 5 11 0 0 0 84 11 19
2017 IS-04 63 28 2 5 2 0 0 91 7 44
2017 IS-05 45 45 3 7 0 0 0 90 7 31
2017 IS-06 65 35 0 0 0 0 0 100 0 14
2014 IS 53 33 5 9 0 0 0 86 9 144
2014 IS-02 51 35 0 14 0 0 0 86 14 14
2014 IS-03 43 39 7 11 0 0 0 82 11 28
2014 IS-04 59 31 3 8 0 0 0 90 8 39
2014 IS-05 57 33 5 5 0 0 0 90 5 42
2014 IS-06 50 33 0 17 0 0 0 83 17 18
2011 IS 56 32 5 7 0 0 0 88 7 147
2011 IS-02 44 38 6 13 0 0 0 81 13 16
2011 IS-03 52 37 0 11 0 0 0 89 11 27
2011 IS-04 56 31 10 4 0 0 0 87 4 52
2011 IS-05 73 27 0 0 0 0 0 100 0 30
2011 IS-06 47 37 5 11 0 0 0 84 11 19
2008 IS 54 36 5 2 2 1 0 91 4 140
2008 IS-02 50 39 0 11 0 0 0 89 11 18
2008 IS-03 53 37 0 5 5 0 0 89 11 19
2008 IS-04 53 35 10 0 3 0 0 88 3 40
2008 IS-05 57 33 5 0 2 2 0 93 2 42
2008 IS-06 50 44 6 0 0 0 0 94 0 18

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 26 36 16 16 4 2 0 63 21 123
2018 IS-03 19 38 19 19 0 5 0 60 20 21
2018 IS-04 24 39 17 15 5 0 0 63 20 41
2018 IS-05 23 43 17 11 3 3 0 68 15 35
2017 IS 30 38 14 9 2 6 1 73 12 114
2017 IS-03 31 27 16 5 0 21 0 73 7 19
2017 IS-04 39 32 14 9 2 2 2 73 12 44
2017 IS-05 13 58 13 10 0 6 0 76 10 31
2017 IS-06 35 28 14 15 7 0 0 64 22 14
2014 IS 24 43 16 12 3 1 0 68 16 144
2014 IS-02 30 42 14 7 7 0 0 72 14 14
2014 IS-03 33 35 11 14 4 4 0 71 18 28
2014 IS-04 23 44 13 15 3 3 0 68 18 39
2014 IS-05 21 55 10 12 2 0 0 76 14 42
2014 IS-06 17 28 44 6 6 0 0 44 11 18
2011 IS 34 37 13 10 3 4 0 74 13 147
2011 IS-02 25 50 0 0 6 19 0 92 8 16
2011 IS-03 26 37 15 11 7 4 0 65 19 27
2011 IS-04 37 37 19 8 0 0 0 73 8 52
2011 IS-05 40 33 7 13 0 7 0 79 14 30
2011 IS-06 42 32 11 16 0 0 0 74 16 19
2008 IS 24 43 16 8 6 3 0 69 14 140
2008 IS-02 33 39 17 0 6 6 0 76 6 18
2008 IS-03 26 32 32 5 5 0 0 58 11 19
2008 IS-04 20 48 18 8 8 0 0 68 15 40
2008 IS-05 26 45 10 7 7 5 0 75 15 42
2008 IS-06 22 44 11 17 0 6 0 71 18 18

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 25 36 9 18 9 2 1 63 28 122
2018 IS-03 10 43 10 19 14 5 0 55 35 21
2018 IS-04 17 39 12 24 7 0 0 56 32 41
2018 IS-05 29 44 6 15 0 3 3 78 16 34
2017 IS 25 34 14 17 5 2 3 62 23 114
2017 IS-03 10 37 5 37 5 5 0 49 45 19
2017 IS-04 37 34 14 7 2 2 5 75 10 44
2017 IS-05 16 42 20 16 6 0 0 58 23 31
2017 IS-06 28 21 14 15 14 0 7 53 32 14
2014 IS 13 30 15 23 15 1 2 45 40 144
2014 IS-02 16 14 7 35 28 0 0 30 63 14
2014 IS-03 15 43 11 11 21 0 0 57 32 28
2014 IS-04 8 41 15 21 8 0 8 53 31 39
2014 IS-05 17 29 12 31 7 5 0 48 40 42
2014 IS-06 11 11 39 17 22 0 0 22 39 18
2011 IS 23 27 18 18 12 1 1 51 30 147
2011 IS-02 6 31 13 19 19 13 0 43 43 16
2011 IS-03 11 33 15 26 15 0 0 44 41 27
2011 IS-04 21 19 29 19 12 0 0 40 31 52
2011 IS-05 43 27 10 7 7 0 7 75 14 30
2011 IS-06 26 32 11 21 11 0 0 58 32 19
2008 IS 22 34 17 13 13 1 1 57 26 139
2008 IS-02 17 22 22 28 11 0 0 39 39 18
2008 IS-03 16 32 16 16 16 5 0 50 33 19
2008 IS-04 20 45 8 15 13 0 0 65 28 40
2008 IS-05 29 27 17 10 15 0 2 58 25 41
2008 IS-06 28 33 33 0 6 0 0 61 6 18

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 33 46 8 10 3 0 0 79 13 124
2018 IS-03 19 57 10 10 5 0 0 76 14 21
2018 IS-04 33 45 7 14 0 0 0 79 14 42
2018 IS-05 29 57 6 6 3 0 0 86 9 35
2017 IS 37 39 11 11 3 0 0 75 13 114
2017 IS-03 31 37 11 16 5 0 0 68 21 19
2017 IS-04 41 39 11 7 2 0 0 79 9 44
2017 IS-05 26 48 13 10 3 0 0 74 13 31
2017 IS-06 65 14 7 14 0 0 0 79 14 14
2014 IS 26 46 10 13 4 1 0 73 18 144
2014 IS-02 30 42 7 14 7 0 0 72 21 14
2014 IS-03 14 54 7 18 7 0 0 68 25 28
2014 IS-04 36 38 5 15 3 3 0 76 18 39
2014 IS-05 31 45 10 12 2 0 0 76 14 42
2014 IS-06 17 61 17 6 0 0 0 78 6 18
2011 IS 32 50 9 6 3 0 0 81 10 145
2011 IS-02 33 40 7 7 13 0 0 73 20 15
2011 IS-03 15 63 19 0 4 0 0 78 4 27
2011 IS-04 25 55 6 10 4 0 0 80 14 51
2011 IS-05 57 33 3 7 0 0 0 90 7 30
2011 IS-06 32 53 11 5 0 0 0 84 5 19

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 46 35 7 9 2 0 0 81 11 124
2018 IS-03 48 33 5 5 10 0 0 81 14 21
2018 IS-04 43 43 5 10 0 0 0 86 10 42
2018 IS-05 46 31 11 11 0 0 0 77 11 35
2017 IS 45 35 10 8 3 0 0 80 11 114
2017 IS-03 42 37 5 11 5 0 0 79 16 19
2017 IS-04 45 36 12 5 2 0 0 82 7 44
2017 IS-05 42 32 10 13 3 0 0 74 16 31
2017 IS-06 58 28 7 7 0 0 0 86 7 14
2014 IS 31 44 12 10 3 0 1 75 13 144
2014 IS-02 51 35 7 7 0 0 0 86 7 14
2014 IS-03 19 53 14 7 7 0 0 72 14 28
2014 IS-04 41 33 15 5 3 0 3 76 8 39
2014 IS-05 33 45 7 12 2 0 0 79 14 42
2014 IS-06 11 61 17 11 0 0 0 72 11 18

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 40 38 12 7 3 0 0 77 10 124
2018 IS-03 38 48 0 14 0 0 0 86 14 21
2018 IS-04 36 38 17 10 0 0 0 74 10 42
2018 IS-05 37 43 9 6 6 0 0 80 11 35
2017 IS 42 39 7 11 2 0 0 81 12 114
2017 IS-03 47 27 16 5 5 0 0 73 11 19
2017 IS-04 39 43 5 14 0 0 0 82 14 44
2017 IS-05 35 45 10 10 0 0 0 80 10 31
2017 IS-06 58 21 0 14 7 0 0 79 21 14
2014 IS 35 41 15 8 2 0 0 75 9 142
2014 IS-02 65 21 14 0 0 0 0 86 0 14
2014 IS-03 30 51 11 7 0 0 0 82 7 27
2014 IS-04 33 44 15 5 3 0 0 77 8 39
2014 IS-05 40 38 12 10 0 0 0 79 10 42
2014 IS-06 12 47 24 18 0 0 0 59 18 17
2011 IS 44 37 10 7 2 0 0 82 9 147
2011 IS-02 50 31 0 13 6 0 0 81 19 16
2011 IS-03 41 33 15 7 4 0 0 74 11 27
2011 IS-04 38 44 8 8 2 0 0 83 10 52
2011 IS-05 67 20 10 3 0 0 0 87 3 30
2011 IS-06 26 53 16 5 0 0 0 79 5 19

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 21 41 24 8 2 2 0 64 11 121
2018 IS-03 19 43 14 10 10 5 0 65 20 21
2018 IS-04 17 39 32 7 2 2 0 58 10 41
2018 IS-05 21 44 24 9 0 3 0 67 9 34
2017 IS 25 40 16 6 5 7 0 71 12 114
2017 IS-03 15 43 11 5 11 16 0 68 19 19
2017 IS-04 31 37 21 5 2 5 0 71 7 44
2017 IS-05 16 51 10 13 3 6 0 72 18 31
2017 IS-06 36 35 14 0 14 0 0 72 14 14

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 50 37 6 4 2 0 0 88 7 123
2018 IS-03 43 57 0 0 0 0 0 100 0 21
2018 IS-04 60 29 10 2 0 0 0 88 2 42
2018 IS-05 56 26 6 9 3 0 0 82 12 34
2017 IS 45 37 7 9 2 0 0 82 11 114
2017 IS-03 31 43 21 5 0 0 0 73 5 19
2017 IS-04 61 30 5 2 2 0 0 91 5 44
2017 IS-05 26 55 3 13 3 0 0 80 16 31
2017 IS-06 42 29 7 21 0 0 0 72 21 14
2014 IS 41 37 10 7 4 1 1 79 11 144
2014 IS-02 58 35 7 0 0 0 0 93 0 14
2014 IS-03 35 43 7 4 7 4 0 82 11 28
2014 IS-04 51 28 10 3 5 0 3 82 8 39
2014 IS-05 45 38 10 7 0 0 0 83 7 42
2014 IS-06 6 50 6 28 11 0 0 56 39 18
2011 IS 44 32 10 10 3 0 2 77 13 147
2011 IS-02 63 19 0 6 6 0 6 87 13 16
2011 IS-03 41 37 4 11 4 0 4 81 15 27
2011 IS-04 35 35 17 10 2 0 2 71 12 52
2011 IS-05 57 27 10 7 0 0 0 83 7 30
2011 IS-06 32 37 5 21 5 0 0 68 26 19

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 47 34 11 4 4 0 0 80 8 122
2018 IS-03 70 30 0 0 0 0 0 100 0 20
2018 IS-04 45 43 12 0 0 0 0 88 0 42
2018 IS-05 44 29 15 12 0 0 0 74 12 34
2017 IS 35 37 14 12 2 0 0 71 14 114
2017 IS-03 52 37 5 5 0 0 0 89 5 19
2017 IS-04 40 39 11 9 0 0 0 79 9 44
2017 IS-05 26 42 16 13 3 0 0 67 16 31
2017 IS-06 21 14 36 21 7 0 0 35 28 14
2014 IS 47 36 12 3 2 0 0 83 6 144
2014 IS-02 51 35 7 7 0 0 0 86 7 14
2014 IS-03 50 39 4 7 0 0 0 89 7 28
2014 IS-04 54 33 13 0 0 0 0 87 0 39
2014 IS-05 50 33 12 0 5 0 0 83 5 42
2014 IS-06 17 39 28 11 6 0 0 56 17 18
2011 IS 37 45 11 3 4 0 0 82 7 147
2011 IS-02 63 25 6 0 6 0 0 88 6 16
2011 IS-03 37 44 15 4 0 0 0 81 4 27
2011 IS-04 33 48 12 4 4 0 0 81 8 52
2011 IS-05 47 47 3 3 0 0 0 93 3 30
2011 IS-06 11 47 21 5 16 0 0 58 21 19
2008 IS 29 46 16 7 2 0 0 75 9 140
2008 IS-02 28 44 17 6 6 0 0 72 11 18
2008 IS-03 42 42 11 5 0 0 0 84 5 19
2008 IS-04 28 58 13 0 3 0 0 85 3 40
2008 IS-05 31 40 19 10 0 0 0 71 10 42
2008 IS-06 11 44 17 22 6 0 0 56 28 18

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 IS 39 28 33 124
2018 IS-03 43 29 29 21
2018 IS-04 29 36 36 42
2018 IS-05 34 29 37 35
2017 IS 30 36 34 114
2017 IS-03 53 31 16 19
2017 IS-04 14 49 37 44
2017 IS-05 33 35 32 31
2017 IS-06 35 14 50 14
2014 IS 42 27 30 144
2014 IS-02 51 21 28 14
2014 IS-03 46 29 25 28
2014 IS-04 28 36 36 39
2014 IS-05 43 26 31 42
2014 IS-06 50 17 33 18
2011 IS 44 26 31 147
2011 IS-02 75 6 19 16
2011 IS-03 37 30 33 27
2011 IS-04 37 25 38 52
2011 IS-05 40 37 23 30
2011 IS-06 53 21 26 19

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 IS 15 21 54 4 0 6 48
2018 IS-04 17 8 67 8 0 0 12
2018 IS-05 25 25 50 0 0 0 12
2017 IS 6 21 53 6 9 6 34
2017 IS-03 10 10 40 10 20 9 10
2017 IS-05 0 30 60 10 0 0 10
2014 IS 7 20 62 8 9999 3 61
2014 IS-03 0 23 54 15 9999 8 13
2014 IS-04 9 18 73 0 9999 0 11
2014 IS-05 11 11 72 6 9999 0 18
2011 IS 6 19 48 11 9999 16 64
2011 IS-02 0 17 58 0 9999 25 12
2011 IS-03 0 40 40 20 9999 0 10
2011 IS-04 16 5 53 11 9999 16 19
2011 IS-05 8 0 42 17 9999 33 12
2011 IS-06 0 50 40 10 9999 0 10
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 48 40 5 5 2 1 0 89 7 124
2018 IS-03 48 38 10 5 0 0 0 86 5 21
2018 IS-04 48 40 2 10 0 0 0 88 10 42
2018 IS-05 46 46 3 3 3 0 0 91 6 35
2017 IS 39 44 9 6 2 0 0 83 8 114
2017 IS-03 26 69 5 0 0 0 0 95 0 19
2017 IS-04 40 38 12 7 2 0 0 79 9 44
2017 IS-05 32 45 9 13 0 0 0 77 13 31
2017 IS-06 72 28 0 0 0 0 0 100 0 14
2014 IS 33 43 13 10 1 0 0 76 10 143
2014 IS-02 44 28 14 7 7 0 0 72 14 14
2014 IS-03 29 35 21 14 0 0 0 65 14 28
2014 IS-04 37 42 13 8 0 0 0 79 8 38
2014 IS-05 33 48 7 12 0 0 0 81 12 42
2014 IS-06 28 56 11 6 0 0 0 83 6 18
2011 IS 40 43 8 7 2 0 0 83 9 147
2011 IS-02 44 44 0 13 0 0 0 88 13 16
2011 IS-03 33 48 7 7 4 0 0 81 11 27
2011 IS-04 38 40 13 4 4 0 0 79 8 52
2011 IS-05 53 33 3 10 0 0 0 87 10 30
2011 IS-06 32 58 5 5 0 0 0 89 5 19
2008 IS 37 44 10 4 5 0 0 81 9 140
2008 IS-02 50 28 17 0 6 0 0 78 6 18
2008 IS-03 37 42 5 11 5 0 0 79 16 19
2008 IS-04 40 50 5 5 0 0 0 90 5 40
2008 IS-05 33 38 17 5 7 0 0 71 12 42
2008 IS-06 33 61 6 0 0 0 0 94 0 18

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 16 55 16 8 2 2 0 73 11 123
2018 IS-03 10 62 5 14 0 10 0 79 16 21
2018 IS-04 24 61 15 0 0 0 0 85 0 41
2018 IS-05 9 51 26 11 3 0 0 60 14 35
2017 IS 24 48 15 7 4 2 0 73 12 114
2017 IS-03 26 37 16 5 11 5 0 66 17 19
2017 IS-04 25 50 16 5 2 2 0 76 7 44
2017 IS-05 26 48 13 10 3 0 0 74 13 31
2017 IS-06 14 65 7 7 7 0 0 79 14 14
2014 IS 22 48 17 10 3 0 0 70 13 144
2014 IS-02 58 21 7 7 7 0 0 79 14 14
2014 IS-03 25 50 11 7 7 0 0 75 14 28
2014 IS-04 26 54 13 5 3 0 0 79 8 39
2014 IS-05 12 52 21 14 0 0 0 64 14 42
2014 IS-06 11 50 17 17 6 0 0 61 22 18
2011 IS 27 48 13 6 4 2 0 76 10 147
2011 IS-02 44 44 6 0 6 0 0 88 6 16
2011 IS-03 26 56 11 0 4 4 0 85 4 27
2011 IS-04 21 52 13 8 2 4 0 76 10 52
2011 IS-05 27 47 10 17 0 0 0 73 17 30
2011 IS-06 32 37 21 0 11 0 0 68 11 19

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 11 33 37 10 6 1 2 16 46 123
2018 IS-03 10 43 14 14 14 0 5 30 55 21
2018 IS-04 10 33 38 12 5 0 2 17 44 42
2018 IS-05 9 26 53 6 3 3 0 9 36 34
2017 IS 13 28 35 13 7 2 2 20 43 114
2017 IS-03 16 27 21 20 5 11 0 29 48 19
2017 IS-04 14 32 37 6 9 0 2 16 47 44
2017 IS-05 13 26 42 16 3 0 0 19 39 31
2017 IS-06 14 28 29 14 7 0 7 23 46 14
2014 IS 11 36 36 10 6 0 1 16 48 143
2014 IS-02 7 21 37 14 14 0 7 30 30 14
2014 IS-03 18 27 44 7 4 0 0 11 45 27
2014 IS-04 8 38 33 5 13 0 3 18 47 39
2014 IS-05 7 36 40 14 2 0 0 17 43 42
2014 IS-06 22 50 22 6 0 0 0 6 72 18
2011 IS 11 30 36 16 6 0 1 22 42 146
2011 IS-02 6 19 44 13 13 0 6 27 27 16
2011 IS-03 22 44 19 15 0 0 0 15 67 27
2011 IS-04 10 27 38 19 6 0 0 25 37 52
2011 IS-05 7 27 37 20 10 0 0 30 33 30
2011 IS-06 11 39 44 0 0 0 6 0 53 18
2008 IS 14 31 32 16 5 1 1 22 46 140
2008 IS-02 17 28 22 28 6 0 0 33 44 18
2008 IS-03 11 16 47 16 11 0 0 26 26 19
2008 IS-04 15 40 23 10 8 3 3 18 58 40
2008 IS-05 12 29 38 19 2 0 0 21 40 42
2008 IS-06 11 44 28 17 0 0 0 17 56 18

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 11 20 27 24 13 2 2 39 33 123
2018 IS-03 10 19 24 14 24 5 5 42 32 21
2018 IS-04 10 21 21 31 12 0 5 45 33 42
2018 IS-05 9 12 38 29 9 3 0 39 21 34
2017 IS 8 25 28 17 14 4 4 34 35 113
2017 IS-03 11 21 26 10 21 11 0 35 36 19
2017 IS-04 7 30 18 20 13 2 9 38 42 44
2017 IS-05 10 26 42 13 6 3 0 20 37 31
2017 IS-06 8 15 23 30 24 0 0 54 23 13
2014 IS 8 23 33 22 11 1 1 34 32 143
2014 IS-02 7 0 21 35 23 7 7 67 8 14
2014 IS-03 11 27 29 22 7 0 4 31 39 27
2014 IS-04 3 23 33 18 21 3 0 39 26 39
2014 IS-05 7 21 38 26 7 0 0 33 29 42
2014 IS-06 17 39 39 6 0 0 0 6 56 18
2011 IS 10 16 37 19 14 3 1 34 27 145
2011 IS-02 6 19 31 19 19 0 6 40 27 16
2011 IS-03 11 22 44 11 7 4 0 19 35 27
2011 IS-04 16 8 33 25 12 6 0 40 25 51
2011 IS-05 7 13 33 20 27 0 0 47 20 30
2011 IS-06 6 28 56 6 0 0 6 6 35 18
2008 IS 13 23 30 22 9 1 2 32 37 140
2008 IS-02 17 22 11 28 22 0 0 50 39 18
2008 IS-03 0 5 37 37 21 0 0 58 5 19
2008 IS-04 10 30 30 15 8 5 3 24 43 40
2008 IS-05 19 21 31 24 2 0 2 27 41 42
2008 IS-06 11 33 33 17 0 0 6 18 47 18

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 35 23 23 7 8 2 2 16 61 124
2018 IS-03 29 24 14 10 14 0 10 26 58 21
2018 IS-04 33 21 29 5 10 0 2 15 56 42
2018 IS-05 34 26 23 9 3 6 0 12 64 35
2017 IS 27 31 25 8 7 1 2 15 59 113
2017 IS-03 37 15 16 5 16 5 5 23 59 19
2017 IS-04 23 33 21 11 9 0 2 21 58 43
2017 IS-05 23 45 29 3 0 0 0 3 68 31
2017 IS-06 21 21 35 15 7 0 0 22 42 14
2014 IS 40 30 19 5 4 0 3 9 71 144
2014 IS-02 35 28 14 0 16 0 7 17 68 14
2014 IS-03 35 29 32 4 0 0 0 4 65 28
2014 IS-04 38 26 15 5 10 0 5 16 68 39
2014 IS-05 38 33 17 10 0 0 2 10 73 42
2014 IS-06 50 39 11 0 0 0 0 0 89 18
2011 IS 29 26 19 14 7 0 4 22 58 146
2011 IS-02 19 13 25 19 13 0 13 36 36 16
2011 IS-03 33 30 11 19 4 0 4 23 65 27
2011 IS-04 33 25 19 12 8 0 4 20 60 52
2011 IS-05 30 23 23 17 7 0 0 23 53 30
2011 IS-06 28 39 11 11 6 0 6 18 71 18
2008 IS 39 29 16 9 4 1 3 13 70 140
2008 IS-02 39 28 11 11 6 0 6 18 71 18
2008 IS-03 32 16 26 11 16 0 0 26 47 19
2008 IS-04 35 38 13 10 0 0 5 11 76 40
2008 IS-05 40 24 21 7 2 2 2 10 68 42
2008 IS-06 56 33 6 6 0 0 0 6 89 18

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 12 29 34 14 9 1 2 23 42 124
2018 IS-03 5 24 43 14 14 0 0 29 29 21
2018 IS-04 7 38 31 10 10 0 5 20 48 42
2018 IS-05 20 26 40 6 6 3 0 12 47 35
2017 IS 12 28 36 17 6 1 0 24 40 112
2017 IS-03 11 16 27 36 5 5 0 44 28 19
2017 IS-04 11 28 41 10 9 0 0 20 39 44
2017 IS-05 13 39 29 16 3 0 0 19 52 31
2017 IS-06 16 8 59 16 0 0 0 16 25 12
2014 IS 8 31 38 18 5 0 0 23 39 144
2014 IS-02 7 7 28 35 23 0 0 58 14 14
2014 IS-03 14 25 43 18 0 0 0 18 39 28
2014 IS-04 5 31 41 18 5 0 0 23 36 39
2014 IS-05 7 29 38 21 5 0 0 26 36 42
2014 IS-06 11 67 22 0 0 0 0 0 78 18
2011 IS 10 29 35 18 6 0 1 25 40 146
2011 IS-02 6 19 25 31 13 0 6 47 27 16
2011 IS-03 11 37 33 15 4 0 0 19 48 27
2011 IS-04 12 25 42 19 2 0 0 21 37 52
2011 IS-05 10 23 30 20 13 0 3 34 34 30
2011 IS-06 6 50 28 11 6 0 0 17 56 18
2008 IS 15 27 34 16 6 1 1 23 43 139
2008 IS-02 24 6 41 12 18 0 0 29 29 17
2008 IS-03 5 11 32 32 21 0 0 53 16 19
2008 IS-04 13 35 33 13 3 3 3 16 50 40
2008 IS-05 17 31 38 14 0 0 0 14 48 42
2008 IS-06 22 39 22 11 6 0 0 17 61 18

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 16 23 33 15 10 1 3 25 40 124
2018 IS-03 24 10 24 14 24 0 5 40 35 21
2018 IS-04 12 31 33 17 2 0 5 20 45 42
2018 IS-05 14 14 46 14 9 3 0 24 29 35
2017 IS 14 26 30 18 7 3 2 26 42 113
2017 IS-03 5 21 43 10 11 11 0 23 30 19
2017 IS-04 16 25 30 15 9 0 5 25 43 44
2017 IS-05 13 29 29 22 6 0 0 29 42 31
2017 IS-06 24 23 23 30 0 0 0 30 47 13
2014 IS 15 32 26 19 6 0 2 26 47 144
2014 IS-02 7 23 42 7 14 0 7 23 32 14
2014 IS-03 21 25 33 14 4 0 4 18 48 28
2014 IS-04 8 36 26 21 8 0 3 29 45 39
2014 IS-05 12 31 24 29 5 0 0 33 43 42
2014 IS-06 28 50 6 11 6 0 0 17 78 18
2011 IS 11 28 25 23 9 1 3 34 41 146
2011 IS-02 6 19 31 31 6 0 6 40 27 16
2011 IS-03 7 33 19 30 7 0 4 38 42 27
2011 IS-04 17 25 19 23 12 2 2 36 44 52
2011 IS-05 13 27 27 17 10 0 7 29 43 30
2011 IS-06 0 44 39 17 0 0 0 17 44 18
2008 IS 15 27 24 21 9 1 2 32 43 140
2008 IS-02 28 6 22 11 28 0 6 41 35 18
2008 IS-03 11 11 42 21 16 0 0 37 21 19
2008 IS-04 13 30 18 30 10 0 0 40 43 40
2008 IS-05 10 33 29 19 2 2 5 23 46 42
2008 IS-06 22 50 17 11 0 0 0 11 72 18

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 20 24 23 18 10 3 2 29 47 124
2018 IS-03 24 14 5 24 19 14 0 50 44 21
2018 IS-04 14 29 31 19 5 0 2 24 44 42
2018 IS-05 14 23 37 11 9 3 3 21 39 35
2017 IS 19 21 23 23 11 1 2 35 41 114
2017 IS-03 11 27 11 26 21 5 0 49 39 19
2017 IS-04 28 16 21 20 11 0 5 32 46 44
2017 IS-05 16 29 19 26 10 0 0 35 45 31
2017 IS-06 14 7 50 28 0 0 0 28 21 14
2014 IS 8 17 27 30 14 0 3 46 26 144
2014 IS-02 0 14 30 21 14 0 21 45 18 14
2014 IS-03 11 25 19 35 7 0 4 44 37 28
2014 IS-04 3 15 31 26 26 0 0 51 18 39
2014 IS-05 14 10 24 40 10 0 2 51 24 42
2014 IS-06 11 28 33 17 11 0 0 28 39 18
2011 IS 14 25 26 21 8 3 2 31 41 146
2011 IS-02 19 31 31 0 13 0 6 13 53 16
2011 IS-03 26 19 26 19 4 4 4 24 48 27
2011 IS-04 13 25 21 29 10 2 0 39 39 52
2011 IS-05 7 30 20 23 10 7 3 37 41 30
2011 IS-06 11 22 44 17 0 6 0 18 35 18
2008 IS 18 22 30 14 10 1 5 25 43 140
2008 IS-02 28 6 28 6 28 0 6 35 35 18
2008 IS-03 11 0 42 26 11 0 11 41 12 19
2008 IS-04 13 28 23 18 13 3 5 32 43 40
2008 IS-05 21 26 38 10 2 0 2 12 49 42
2008 IS-06 17 44 17 6 6 6 6 13 69 18

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 22 24 27 17 8 2 1 26 47 124
2018 IS-03 19 19 24 10 24 5 0 35 40 21
2018 IS-04 24 21 26 21 5 0 2 27 46 42
2018 IS-05 23 29 23 20 3 3 0 24 53 35
2017 IS 15 28 28 15 7 4 4 24 46 114
2017 IS-03 11 32 10 11 21 16 0 38 51 19
2017 IS-04 11 32 28 15 7 2 5 23 47 44
2017 IS-05 23 23 35 19 0 0 0 19 45 31
2017 IS-06 7 28 29 21 7 0 7 30 38 14
2014 IS 20 28 29 12 6 1 4 19 51 144
2014 IS-02 7 28 37 7 7 0 14 16 41 14
2014 IS-03 25 21 43 4 4 0 4 7 48 28
2014 IS-04 15 23 26 18 13 0 5 32 41 39
2014 IS-05 17 31 29 12 5 5 2 18 51 42
2014 IS-06 33 44 11 11 0 0 0 11 78 18

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 49 31 9 7 3 1 0 80 11 124
2018 IS-03 38 38 10 5 5 5 0 80 10 21
2018 IS-04 43 33 14 7 2 0 0 76 10 42
2018 IS-05 69 17 6 3 6 0 0 86 9 35
2017 IS 49 35 5 9 2 0 0 84 11 114
2017 IS-03 36 37 16 5 5 0 0 73 11 19
2017 IS-04 52 36 0 12 0 0 0 88 12 44
2017 IS-05 58 26 7 6 3 0 0 84 10 31
2017 IS-06 43 35 7 14 0 0 0 79 14 14
2014 IS 45 35 8 6 6 0 0 80 11 144
2014 IS-02 65 35 0 0 0 0 0 100 0 14
2014 IS-03 35 40 11 7 7 0 0 75 14 28
2014 IS-04 44 36 10 5 5 0 0 79 10 39
2014 IS-05 55 29 10 5 2 0 0 83 7 42
2014 IS-06 28 50 6 0 17 0 0 78 17 18

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 50 37 7 3 3 0 0 87 7 123
2018 IS-03 57 29 10 5 0 0 0 86 5 21
2018 IS-04 36 40 12 5 7 0 0 76 12 42
2018 IS-05 56 41 0 0 3 0 0 97 3 34
2017 IS 53 30 12 5 0 0 0 83 5 114
2017 IS-03 53 32 5 11 0 0 0 84 11 19
2017 IS-04 54 30 14 2 0 0 0 84 2 44
2017 IS-05 58 29 6 6 0 0 0 87 6 31
2017 IS-06 43 35 14 7 0 0 0 79 7 14
2014 IS 43 42 8 3 3 0 0 85 7 144
2014 IS-02 37 63 0 0 0 0 0 100 0 14
2014 IS-03 40 46 7 4 4 0 0 86 7 28
2014 IS-04 38 41 15 3 3 0 0 79 5 39
2014 IS-05 55 31 5 7 2 0 0 86 10 42
2014 IS-06 28 50 11 0 11 0 0 78 11 18

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 52 38 3 3 3 1 0 90 7 124
2018 IS-03 52 33 10 5 0 0 0 86 5 21
2018 IS-04 38 45 5 7 5 0 0 83 12 42
2018 IS-05 63 31 0 0 3 3 0 97 3 35

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 45 39 13 1 0 2 0 86 1 122
2018 IS-03 35 40 20 0 0 5 0 79 0 20
2018 IS-04 33 50 14 2 0 0 0 83 2 42
2018 IS-05 53 38 6 0 0 3 0 94 0 34
2017 IS 55 37 7 0 0 2 0 93 0 114
2017 IS-03 47 37 16 0 0 0 0 84 0 19
2017 IS-04 48 38 9 0 0 5 0 90 0 44
2017 IS-05 58 38 3 0 0 0 0 97 0 31
2017 IS-06 79 21 0 0 0 0 0 100 0 14
2014 IS 40 43 9 3 2 3 0 86 4 144
2014 IS-02 51 42 0 0 7 0 0 93 7 14
2014 IS-03 57 25 11 7 0 0 0 82 7 28
2014 IS-04 38 44 13 3 0 3 0 84 3 39
2014 IS-05 36 50 5 0 0 10 0 95 0 42
2014 IS-06 28 56 11 6 0 0 0 83 6 18

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 39 46 11 2 1 2 0 86 3 123
2018 IS-03 35 40 10 10 0 5 0 79 11 20
2018 IS-04 33 50 17 0 0 0 0 83 0 42
2018 IS-05 37 54 3 0 3 3 0 94 3 35
2017 IS 46 41 7 3 1 2 0 89 4 114
2017 IS-03 41 43 11 5 0 0 0 84 5 19
2017 IS-04 40 48 9 0 0 2 0 91 0 44
2017 IS-05 48 42 7 3 0 0 0 90 3 31
2017 IS-06 65 21 0 7 7 0 0 86 14 14
2014 IS 32 49 8 6 1 3 1 84 7 144
2014 IS-02 44 42 0 0 0 14 0 100 0 14
2014 IS-03 57 28 0 11 4 0 0 86 14 28
2014 IS-04 28 49 10 8 0 3 3 81 8 39
2014 IS-05 24 52 14 5 0 5 0 80 5 42
2014 IS-06 17 67 11 6 0 0 0 83 6 18
2011 IS 26 45 12 7 5 5 1 75 12 146
2011 IS-02 56 13 0 13 6 6 6 79 21 16
2011 IS-03 22 44 19 4 7 4 0 69 12 27
2011 IS-04 20 51 16 6 4 4 0 73 10 51
2011 IS-05 27 47 13 3 3 7 0 79 7 30
2011 IS-06 26 53 0 16 0 5 0 83 17 19

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 48 39 9 2 2 1 0 87 4 122
2018 IS-03 45 30 15 5 0 5 0 79 5 20
2018 IS-04 44 49 5 2 0 0 0 93 2 41
2018 IS-05 40 46 9 3 3 0 0 86 6 35
2017 IS 53 35 10 1 1 0 0 89 2 114
2017 IS-03 36 48 16 0 0 0 0 84 0 19
2017 IS-04 59 32 9 0 0 0 0 91 0 44
2017 IS-05 48 45 3 3 0 0 0 94 3 31
2017 IS-06 65 14 14 0 7 0 0 79 7 14
2014 IS 44 45 7 3 1 0 0 89 4 144
2014 IS-02 51 49 0 0 0 0 0 100 0 14
2014 IS-03 54 25 14 4 4 0 0 79 7 28
2014 IS-04 44 46 3 8 0 0 0 90 8 39
2014 IS-05 48 48 2 2 0 0 0 95 2 42
2014 IS-06 22 61 17 0 0 0 0 83 0 18
2011 IS 42 38 10 8 2 1 0 80 10 146
2011 IS-02 69 19 0 13 0 0 0 88 13 16
2011 IS-03 37 44 11 4 4 0 0 81 7 27
2011 IS-04 39 35 12 10 2 2 0 76 12 51
2011 IS-05 43 33 13 10 0 0 0 77 10 30
2011 IS-06 32 58 11 0 0 0 0 89 0 19
2008 IS 29 47 11 7 4 0 1 77 12 140
2008 IS-02 39 44 11 6 0 0 0 83 6 18
2008 IS-03 37 47 5 5 5 0 0 84 11 19
2008 IS-04 33 43 10 8 8 0 0 75 15 40
2008 IS-05 21 50 12 10 5 0 2 73 15 42
2008 IS-06 28 50 22 0 0 0 0 78 0 18

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 28 34 17 8 5 7 2 67 14 123
2018 IS-03 20 35 15 10 0 15 5 69 13 20
2018 IS-04 21 38 24 5 7 5 0 63 13 42
2018 IS-05 37 34 14 0 6 6 3 78 6 35
2017 IS 27 38 9 13 3 9 2 72 18 113
2017 IS-03 5 32 21 11 5 26 0 50 22 19
2017 IS-04 37 31 9 14 2 2 5 73 17 44
2017 IS-05 26 47 3 13 0 10 0 81 15 30
2017 IS-06 21 50 7 14 7 0 0 72 21 14
2014 IS 30 35 13 9 7 3 3 70 17 144
2014 IS-02 44 28 14 14 0 0 0 72 14 14
2014 IS-03 21 61 7 0 7 4 0 85 7 28
2014 IS-04 26 31 8 13 13 5 5 63 29 39
2014 IS-05 48 21 14 5 5 2 5 74 10 42
2014 IS-06 6 44 22 22 6 0 0 50 28 18

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 26 42 15 11 2 2 0 70 14 123
2018 IS-03 29 43 14 10 0 5 0 75 10 21
2018 IS-04 22 46 17 12 0 2 0 70 13 41
2018 IS-05 20 46 17 14 0 3 0 68 15 35
2017 IS 44 39 7 9 0 2 0 84 9 114
2017 IS-03 31 32 5 21 0 11 0 70 24 19
2017 IS-04 36 45 7 11 0 0 0 82 11 44
2017 IS-05 48 42 7 3 0 0 0 90 3 31
2017 IS-06 71 29 0 0 0 0 0 100 0 14
2014 IS 39 40 7 10 2 2 0 81 12 144
2014 IS-02 51 21 14 7 7 0 0 72 14 14
2014 IS-03 43 35 4 15 0 4 0 81 16 28
2014 IS-04 36 46 5 10 3 0 0 82 13 39
2014 IS-05 36 45 10 5 0 5 0 85 5 42
2014 IS-06 44 39 6 6 6 0 0 83 11 18
2011 IS 41 37 5 10 5 1 1 80 15 147
2011 IS-02 56 31 6 0 0 6 0 93 0 16
2011 IS-03 48 22 4 22 0 0 4 73 23 27
2011 IS-04 35 44 4 10 6 2 0 80 16 52
2011 IS-05 37 43 7 3 10 0 0 80 13 30
2011 IS-06 53 26 0 16 5 0 0 79 21 19
2008 IS 48 31 5 9 5 1 0 80 14 140
2008 IS-02 39 28 11 22 0 0 0 67 22 18
2008 IS-03 58 16 5 16 5 0 0 74 21 19
2008 IS-04 45 35 3 8 8 3 0 82 15 40
2008 IS-05 50 33 5 2 7 2 0 85 10 42
2008 IS-06 50 39 6 6 0 0 0 89 6 18

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 20 50 20 7 1 3 0 72 8 123
2018 IS-03 24 43 19 5 0 10 0 74 5 21
2018 IS-04 22 56 17 5 0 0 0 78 5 41
2018 IS-05 17 37 34 9 0 3 0 56 9 35

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 10 21 21 22 10 15 2 37 38 123
2018 IS-03 10 19 24 14 14 19 0 35 35 21
2018 IS-04 7 27 22 27 7 10 0 38 38 41
2018 IS-05 3 17 20 23 6 26 6 29 42 35
2017 IS 10 25 17 20 13 10 4 41 39 114
2017 IS-03 5 27 16 11 11 26 5 46 31 19
2017 IS-04 16 27 18 23 7 7 2 47 33 44
2017 IS-05 3 23 29 29 10 6 0 28 41 31
2017 IS-06 21 14 0 7 43 0 14 41 59 14
2014 IS 7 21 20 21 15 15 1 34 43 144
2014 IS-02 16 21 14 21 0 28 0 51 29 14
2014 IS-03 0 32 11 28 21 7 0 34 53 28
2014 IS-04 10 18 18 23 13 15 3 34 44 39
2014 IS-05 7 24 21 10 14 21 2 41 31 42
2014 IS-06 6 11 33 22 28 0 0 17 50 18
2011 IS 8 20 19 20 14 16 3 34 42 146
2011 IS-02 13 13 13 13 13 31 6 40 40 16
2011 IS-03 4 33 4 22 26 7 4 42 54 27
2011 IS-04 10 18 24 22 12 16 0 33 40 51
2011 IS-05 10 27 17 13 10 20 3 48 30 30
2011 IS-06 5 5 32 26 16 11 5 13 50 19

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 IS 19 81 124
2018 IS-03 29 71 21
2018 IS-04 14 86 42
2018 IS-05 17 83 35

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 IS 39 23

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 IS 70 23

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 IS 0 23

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 IS 0 23

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 IS 48 23

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 IS 43 23

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 IS 43 23

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 IS 57 23

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 IS 30 23

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 IS 65 23

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 IS 35 23

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 IS 0 23

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 IS 61 23

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 IS 22 23

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 IS 65 23

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 IS 22 23

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 IS 0 23

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 IS 0 23

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 IS 22 23

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 IS 22 23

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 IS 30 23

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 IS 35 23

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 IS 30 23

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 IS 48 23

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 IS 39 23

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 10 17 24 6 7 28 8 42 20 124
2018 IS-03 0 10 24 14 5 38 10 18 36 21
2018 IS-04 12 29 26 2 10 19 2 52 15 42
2018 IS-05 9 14 17 3 9 37 11 44 22 35
2017 IS 12 20 13 8 2 37 9 58 18 114
2017 IS-03 5 11 11 16 0 47 11 38 38 19
2017 IS-04 16 30 15 5 2 25 7 67 10 44
2017 IS-05 16 20 3 6 0 42 13 79 14 31
2017 IS-06 7 0 22 14 7 50 0 14 42 14
2014 IS 15 18 19 6 7 32 3 51 19 144
2014 IS-02 30 7 14 0 7 42 0 64 12 14
2014 IS-03 21 14 25 4 7 29 0 50 15 28
2014 IS-04 15 13 28 3 8 28 5 42 15 39
2014 IS-05 10 24 12 7 5 38 5 58 21 42
2014 IS-06 6 33 11 17 11 17 6 50 36 18

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 19 37 19 6 4 14 2 66 12 124
2018 IS-03 14 33 10 10 5 24 5 67 20 21
2018 IS-04 19 38 24 7 5 7 0 62 13 42
2018 IS-05 17 37 20 9 3 14 0 63 13 35
2017 IS 30 23 20 9 2 17 0 64 13 113
2017 IS-03 15 11 11 16 0 47 0 49 30 19
2017 IS-04 35 25 23 5 2 9 0 66 8 43
2017 IS-05 36 22 16 10 0 16 0 69 12 31
2017 IS-06 28 21 29 14 7 0 0 50 21 14
2014 IS 22 28 22 6 4 17 1 61 13 144
2014 IS-02 37 7 21 0 7 28 0 61 10 14
2014 IS-03 21 25 25 14 4 11 0 52 20 28
2014 IS-04 18 33 26 5 3 15 0 61 9 39
2014 IS-05 29 29 12 5 2 21 2 75 9 42
2014 IS-06 6 44 28 6 11 6 0 53 18 18
2011 IS 20 36 14 12 3 13 1 66 17 147
2011 IS-02 38 19 13 6 0 25 0 75 8 16
2011 IS-03 19 33 15 15 7 7 4 58 25 27
2011 IS-04 21 38 19 13 0 8 0 65 15 52
2011 IS-05 17 33 7 10 7 23 3 68 23 30
2011 IS-06 16 53 11 11 0 11 0 76 12 19

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 IS 6 94 124
2018 IS-06 0 100 19

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 11 14 23 5 1 40 6 47 11 124
2018 IS-03 5 10 24 14 0 48 0 27 27 21
2018 IS-04 17 21 24 5 0 33 0 57 7 42
2018 IS-05 6 11 17 3 0 49 14 46 8 35
2017 IS 13 15 12 3 1 50 8 65 8 114
2017 IS-03 11 5 5 11 5 52 11 43 43 19
2017 IS-04 14 23 18 0 0 36 9 68 0 44
2017 IS-05 20 13 6 0 0 52 9 83 0 31
2017 IS-06 0 7 8 0 0 85 0 47 0 14
2014 IS 11 15 19 1 2 45 6 54 7 144
2014 IS-02 23 7 14 0 0 49 7 68 0 14
2014 IS-03 14 14 32 7 4 26 4 40 15 28
2014 IS-04 10 15 15 0 3 49 8 59 6 39
2014 IS-05 10 14 10 0 0 60 7 71 0 42
2014 IS-06 6 28 28 0 6 28 6 50 8 18

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 24 36 15 5 1 17 2 74 7 124
2018 IS-03 24 29 5 14 0 29 0 73 20 21
2018 IS-04 29 48 12 2 0 10 0 84 3 42
2018 IS-05 17 34 20 3 0 23 3 69 4 35
2017 IS 32 32 18 0 1 16 1 78 1 114
2017 IS-03 15 16 21 0 5 37 5 54 9 19
2017 IS-04 32 34 25 0 0 9 0 72 0 44
2017 IS-05 45 35 6 0 0 13 0 93 0 31
2017 IS-06 35 28 22 0 0 14 0 74 0 14
2014 IS 20 30 19 3 1 25 3 69 5 144
2014 IS-02 37 21 14 0 0 28 0 80 0 14
2014 IS-03 21 21 21 7 4 22 4 57 14 28
2014 IS-04 21 38 15 3 0 18 5 77 3 39
2014 IS-05 21 29 10 0 0 38 2 84 0 42
2014 IS-06 6 39 44 6 0 6 0 47 6 18
2011 IS 27 38 12 5 2 14 1 77 9 146
2011 IS-02 44 31 0 6 0 19 0 92 8 16
2011 IS-03 26 30 7 15 4 15 4 68 23 27
2011 IS-04 29 35 20 4 0 12 0 73 4 51
2011 IS-05 20 43 13 3 0 20 0 79 4 30
2011 IS-06 21 53 11 0 5 11 0 82 6 19
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 65 23 6 2 3 1 0 89 5 124
2018 IS-03 81 10 5 0 5 0 0 90 5 21
2018 IS-04 64 26 7 2 0 0 0 90 2 42
2018 IS-05 63 31 6 0 0 0 0 94 0 35
2017 IS 70 18 2 4 3 4 0 91 7 114
2017 IS-03 63 21 0 5 0 11 0 94 6 19
2017 IS-04 79 11 2 5 0 2 0 93 5 44
2017 IS-05 61 29 3 0 3 3 0 93 3 31
2017 IS-06 65 14 0 14 7 0 0 79 21 14

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 38 47 8 2 2 2 0 87 5 124
2018 IS-03 29 52 10 5 5 0 0 81 10 21
2018 IS-04 36 48 14 2 0 0 0 83 2 42
2018 IS-05 40 46 6 3 3 3 0 88 6 35
2017 IS 30 52 9 4 1 4 0 85 5 114
2017 IS-03 11 52 16 5 0 16 0 75 6 19
2017 IS-04 31 46 16 5 0 2 0 79 5 44
2017 IS-05 29 65 3 0 0 3 0 97 0 31
2017 IS-06 42 50 0 0 8 0 0 92 8 14

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 24 44 20 8 3 1 0 68 11 123
2018 IS-03 24 43 24 5 5 0 0 67 10 21
2018 IS-04 17 57 17 7 2 0 0 74 10 42
2018 IS-05 20 40 23 11 3 3 0 62 15 35
2017 IS 17 43 17 14 5 4 0 62 20 114
2017 IS-03 10 47 16 16 5 5 0 61 22 19
2017 IS-04 21 45 21 11 2 0 0 66 14 44
2017 IS-05 10 45 13 23 3 6 0 58 28 31
2017 IS-06 21 42 15 0 21 0 0 64 21 14

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 10 24 21 26 19 0 1 34 45 124
2018 IS-03 5 33 14 19 29 0 0 38 48 21
2018 IS-04 7 21 21 31 17 0 2 29 49 42
2018 IS-05 14 26 23 20 17 0 0 40 37 35
2017 IS 18 21 21 16 22 0 2 40 39 114
2017 IS-03 27 21 21 11 21 0 0 47 32 19
2017 IS-04 12 18 18 27 23 0 2 31 51 44
2017 IS-05 16 26 36 13 10 0 0 42 22 31
2017 IS-06 36 21 7 7 21 0 7 62 30 14

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 11 26 36 17 10 0 0 37 27 123
2018 IS-03 10 14 48 19 10 0 0 24 29 21
2018 IS-04 21 26 36 12 5 0 0 48 17 42
2018 IS-05 3 32 35 18 12 0 0 35 29 34
2017 IS 10 23 35 18 15 0 0 32 33 114
2017 IS-03 10 37 21 27 5 0 0 47 32 19
2017 IS-04 9 25 46 7 14 0 0 34 21 44
2017 IS-05 10 13 39 29 10 0 0 23 39 31
2017 IS-06 14 21 7 22 35 0 0 35 58 14

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 13 32 28 19 8 0 1 45 27 123
2018 IS-03 10 33 29 14 10 0 5 45 25 21
2018 IS-04 19 26 29 24 2 0 0 45 26 42
2018 IS-05 6 35 35 15 9 0 0 41 24 34
2017 IS 13 26 33 15 12 0 1 39 28 113
2017 IS-03 16 32 32 10 11 0 0 47 21 19
2017 IS-04 11 27 44 5 11 0 2 39 16 44
2017 IS-05 10 22 26 32 10 0 0 32 42 31
2017 IS-06 15 32 15 15 23 0 0 47 38 13

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 16 27 28 15 12 1 0 43 28 123
2018 IS-03 10 38 19 19 14 0 0 48 33 21
2018 IS-04 24 21 33 17 5 0 0 45 21 42
2018 IS-05 14 37 23 9 14 3 0 53 24 35
2017 IS 16 25 23 20 15 1 0 41 36 114
2017 IS-03 26 21 21 21 5 5 0 50 28 19
2017 IS-04 16 29 30 11 14 0 0 45 25 44
2017 IS-05 13 29 13 32 13 0 0 42 45 31
2017 IS-06 14 21 14 14 36 0 0 35 50 14

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 28 40 20 7 5 0 1 69 11 123
2018 IS-03 24 48 24 5 0 0 0 71 5 21
2018 IS-04 29 39 24 5 0 0 2 70 5 41
2018 IS-05 26 43 20 6 6 0 0 69 11 35
2017 IS 25 32 27 5 9 1 1 58 14 114
2017 IS-03 32 37 27 0 5 0 0 68 5 19
2017 IS-04 25 33 26 5 7 2 2 61 12 44
2017 IS-05 19 32 39 3 6 0 0 51 10 31
2017 IS-06 21 21 14 14 29 0 0 42 43 14

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 26 33 19 14 8 0 0 59 22 124
2018 IS-03 19 43 29 10 0 0 0 62 10 21
2018 IS-04 29 31 21 14 5 0 0 60 19 42
2018 IS-05 17 40 20 11 11 0 0 57 23 35
2017 IS 22 27 28 14 9 0 0 49 23 114
2017 IS-03 21 27 47 0 5 0 0 47 5 19
2017 IS-04 27 30 28 11 5 0 0 56 16 44
2017 IS-05 13 29 26 26 6 0 0 42 32 31
2017 IS-06 35 7 14 14 29 0 0 42 43 14

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 24 31 28 11 5 0 0 56 16 124
2018 IS-03 24 38 19 5 14 0 0 62 19 21
2018 IS-04 26 33 24 14 2 0 0 60 17 42
2018 IS-05 17 29 37 11 6 0 0 46 17 35
2017 IS 23 35 29 7 5 1 0 58 13 113
2017 IS-03 26 32 15 21 0 5 0 61 22 19
2017 IS-04 29 32 32 2 5 0 0 61 7 44
2017 IS-05 6 42 35 10 7 0 0 48 16 31
2017 IS-06 39 23 23 0 15 0 0 62 15 13

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 15 27 34 17 7 0 0 42 24 124
2018 IS-03 14 29 29 19 10 0 0 43 29 21
2018 IS-04 19 26 36 17 2 0 0 45 19 42
2018 IS-05 14 23 40 14 9 0 0 37 23 35
2017 IS 17 29 26 13 12 0 1 47 26 113
2017 IS-03 26 16 31 5 16 0 5 45 22 19
2017 IS-04 18 32 27 9 14 0 0 50 23 44
2017 IS-05 10 23 32 26 10 0 0 32 36 31
2017 IS-06 15 47 15 8 15 0 0 62 23 13

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 23 31 26 12 8 0 0 54 20 124
2018 IS-03 19 38 29 10 5 0 0 57 14 21
2018 IS-04 29 26 31 12 2 0 0 55 14 42
2018 IS-05 14 46 26 6 9 0 0 60 14 35
2017 IS 28 31 23 9 7 1 1 60 16 113
2017 IS-03 21 27 31 5 5 5 5 53 12 19
2017 IS-04 34 27 23 5 12 0 0 61 16 44
2017 IS-05 23 39 22 10 6 0 0 61 16 31
2017 IS-06 30 23 15 32 0 0 0 53 32 13

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 31 35 19 12 2 0 0 66 15 124
2018 IS-03 33 33 24 0 10 0 0 67 10 21
2018 IS-04 29 45 14 12 0 0 0 74 12 42
2018 IS-05 31 29 23 17 0 0 0 60 17 35
2017 IS 24 35 22 12 5 2 0 60 17 113
2017 IS-03 16 37 31 5 5 5 0 56 11 19
2017 IS-04 25 38 21 11 5 0 0 63 16 44
2017 IS-05 32 19 29 16 0 3 0 53 17 31
2017 IS-06 23 38 8 23 9 0 0 61 32 13

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 44 31 13 5 5 1 1 77 10 124
2018 IS-03 29 52 10 0 10 0 0 81 10 21
2018 IS-04 50 31 12 5 0 2 0 83 5 42
2018 IS-05 46 26 14 3 11 0 0 71 14 35
2017 IS 44 29 15 7 2 0 3 75 9 112
2017 IS-03 42 26 5 16 5 0 5 72 22 19
2017 IS-04 39 29 21 5 2 0 5 71 7 44
2017 IS-05 60 23 13 3 0 0 0 83 3 30
2017 IS-06 39 38 8 15 0 0 0 77 15 13

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 77 12 6 2 2 0 1 90 4 123
2018 IS-03 76 10 10 5 0 0 0 86 5 21
2018 IS-04 74 14 7 0 2 0 2 90 2 42
2018 IS-05 80 11 3 0 6 0 0 91 6 35

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 73 11 7 2 5 2 1 86 7 124
2018 IS-03 62 14 5 0 14 5 0 80 15 21
2018 IS-04 69 17 10 2 2 0 0 86 5 42
2018 IS-05 83 3 6 3 3 0 3 88 6 35
2017 IS 73 14 5 4 1 0 3 89 5 113
2017 IS-03 63 15 5 5 0 0 11 88 6 19
2017 IS-04 77 13 5 2 0 0 2 93 2 44
2017 IS-05 81 13 0 3 3 0 0 94 6 31
2017 IS-06 62 8 15 15 0 0 0 70 15 13

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 51 28 11 5 4 0 1 80 9 123
2018 IS-03 43 24 10 10 10 0 5 70 20 21
2018 IS-04 37 37 15 7 5 0 0 73 12 41
2018 IS-05 57 34 6 0 3 0 0 91 3 35
2017 IS 45 31 11 3 5 0 5 80 8 113
2017 IS-03 42 32 5 0 5 0 15 87 6 19
2017 IS-04 44 30 11 2 5 0 7 80 8 43
2017 IS-05 42 35 13 3 6 0 0 77 10 31
2017 IS-06 50 28 7 7 7 0 0 79 14 14

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 52 28 11 5 3 0 1 80 8 123
2018 IS-03 48 33 10 5 0 0 5 85 5 21
2018 IS-04 51 32 5 5 7 0 0 83 12 41
2018 IS-05 57 29 14 0 0 0 0 86 0 35
2017 IS 56 23 9 4 4 0 4 82 8 113
2017 IS-03 53 21 11 0 0 0 15 87 0 19
2017 IS-04 59 16 11 7 2 0 5 78 10 44
2017 IS-05 55 35 3 3 3 0 0 90 6 31
2017 IS-06 62 15 0 8 15 0 0 77 23 13

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 47 13 8 2 0 0 30 85 3 122
2018 IS-03 33 5 5 5 0 0 52 80 10 21
2018 IS-04 49 10 2 0 0 0 39 96 0 41
2018 IS-05 50 18 12 3 0 0 18 82 4 34
2017 IS 47 9 6 3 2 0 34 84 7 113
2017 IS-03 42 11 0 0 0 0 47 100 0 19
2017 IS-04 49 2 2 2 0 0 44 92 4 44
2017 IS-05 52 13 6 3 0 0 26 87 4 31
2017 IS-06 30 15 30 9 15 0 0 46 24 13

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 70 19 4 0 0 1 7 96 0 123
2018 IS-03 52 19 5 0 0 0 24 94 0 21
2018 IS-04 63 27 5 0 0 0 5 95 0 41
2018 IS-05 74 17 6 0 0 0 3 94 0 35
2017 IS 57 27 6 2 1 0 7 91 3 112
2017 IS-03 50 22 6 0 0 0 22 93 0 18
2017 IS-04 59 23 4 5 2 0 7 88 7 44
2017 IS-05 49 38 10 0 0 0 3 90 0 31
2017 IS-06 77 15 8 0 0 0 0 92 0 13

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 80 9 7 0 0 0 3 92 0 123
2018 IS-03 67 14 10 0 0 0 10 89 0 21
2018 IS-04 78 7 12 0 0 0 2 88 0 41
2018 IS-05 89 6 3 0 0 0 3 97 0 35
2017 IS 72 13 2 5 5 0 3 87 11 113
2017 IS-03 63 10 11 5 5 0 5 78 11 19
2017 IS-04 64 18 0 11 4 0 2 84 16 44
2017 IS-05 87 13 0 0 0 0 0 100 0 31
2017 IS-06 84 8 0 0 9 0 0 91 9 13

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 44 31 18 6 1 0 1 75 7 123
2018 IS-03 29 38 24 10 0 0 0 67 10 21
2018 IS-04 34 34 17 12 0 0 2 70 13 41
2018 IS-05 54 29 17 0 0 0 0 83 0 35
2017 IS 33 41 15 7 2 0 2 76 9 113
2017 IS-03 37 53 5 0 5 0 0 89 5 19
2017 IS-04 31 37 20 7 0 0 5 71 7 44
2017 IS-05 36 42 10 13 0 0 0 77 13 31
2017 IS-06 23 47 23 8 0 0 0 70 8 13

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 10 28 47 13 2 0 0 38 15 124
2018 IS-03 5 43 38 14 0 0 0 48 14 21
2018 IS-04 5 29 57 10 0 0 0 33 10 42
2018 IS-05 14 23 46 14 3 0 0 37 17 35
2017 IS 3 27 46 17 7 0 0 30 24 114
2017 IS-03 5 20 48 21 5 0 0 26 27 19
2017 IS-04 2 38 44 14 2 0 0 40 16 44
2017 IS-05 0 23 58 19 0 0 0 23 19 31
2017 IS-06 7 21 21 14 36 0 0 28 50 14

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 7 18 48 18 10 0 0 28 25 122
2018 IS-03 10 5 52 29 5 0 0 33 14 21
2018 IS-04 0 15 56 17 12 0 0 29 15 41
2018 IS-05 6 32 35 15 12 0 0 26 38 34
2017 IS 9 21 36 29 5 0 0 34 30 113
2017 IS-03 0 27 27 36 11 0 0 47 27 19
2017 IS-04 7 14 39 36 5 0 0 40 21 44
2017 IS-05 6 26 45 19 3 0 0 22 32 31
2017 IS-06 39 15 23 23 0 0 0 23 54 13
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 19 27 23 12 17 2 0 19 81 124
2018 IS-03 19 29 19 10 14 10 0 21 79 21
2018 IS-04 14 29 26 10 19 2 0 15 85 42
2018 IS-05 20 26 23 9 23 0 0 20 80 35
2017 IS 26 16 24 21 11 3 0 27 73 113
2017 IS-03 32 15 26 16 5 5 0 34 66 19
2017 IS-04 21 9 26 30 12 2 0 22 78 43
2017 IS-05 32 19 29 16 3 0 0 32 68 31
2017 IS-06 29 35 7 14 7 7 0 32 68 14

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 IS 23 98
2018 IS-03 40 15
2018 IS-04 26 35
2018 IS-05 21 28
2017 IS 28 81
2017 IS-03 51 12
2017 IS-04 34 33
2017 IS-05 10 21

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 IS 38 98
2018 IS-03 47 15
2018 IS-04 43 35
2018 IS-05 39 28
2017 IS 37 81
2017 IS-03 33 12
2017 IS-04 42 33
2017 IS-05 34 21

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 IS 31 98
2018 IS-03 33 15
2018 IS-04 34 35
2018 IS-05 32 28
2017 IS 18 81
2017 IS-03 17 12
2017 IS-04 15 33
2017 IS-05 29 21

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 IS 48 98
2018 IS-03 33 15
2018 IS-04 57 35
2018 IS-05 39 28
2017 IS 64 81
2017 IS-03 67 12
2017 IS-04 63 33
2017 IS-05 76 21

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 IS 14 98
2018 IS-03 0 15
2018 IS-04 20 35
2018 IS-05 18 28
2017 IS 17 81
2017 IS-03 17 12
2017 IS-04 21 33
2017 IS-05 14 21

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 IS 29 98
2018 IS-03 20 15
2018 IS-04 29 35
2018 IS-05 36 28

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 IS 44 98
2018 IS-03 47 15
2018 IS-04 49 35
2018 IS-05 36 28
2017 IS 27 81
2017 IS-03 17 12
2017 IS-04 31 33
2017 IS-05 14 21

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 IS 3 43 16 16 4 17 98
2018 IS-03 0 40 20 27 0 13 15
2018 IS-04 3 43 17 14 6 17 35
2018 IS-05 4 43 18 11 4 21 28
2017 IS 4 44 20 12 5 15 80
2017 IS-03 8 49 8 17 0 17 12
2017 IS-04 3 40 27 12 9 9 33
2017 IS-05 0 60 5 20 0 15 20

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 IS 30 70 97
2018 IS-03 20 80 15
2018 IS-04 26 74 35
2018 IS-05 33 67 27

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 28 20 21 15 11 1 4 51 26 123
2018 IS-03 19 24 29 14 10 5 0 45 25 21
2018 IS-04 29 32 20 10 5 0 5 64 15 41
2018 IS-05 34 9 17 14 20 0 6 45 36 35

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 5 27 20 23 17 2 5 34 44 98
2018 IS-03 0 27 20 27 13 0 13 31 46 15
2018 IS-04 11 29 14 26 14 3 3 42 42 35
2018 IS-05 0 21 21 21 29 4 4 23 54 28
2017 IS 7 26 14 19 24 0 10 37 48 81
2017 IS-03 16 17 8 25 25 0 8 36 55 12
2017 IS-04 9 31 6 21 25 0 9 43 50 33
2017 IS-05 0 33 20 19 14 0 14 39 38 21

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 5 20 20 17 30 3 4 27 51 98
2018 IS-03 0 13 27 20 40 0 0 13 60 15
2018 IS-04 9 17 17 20 31 6 0 27 55 35
2018 IS-05 4 29 21 14 25 4 4 35 42 28
2017 IS 1 9 9 15 53 1 12 11 78 81
2017 IS-03 0 16 0 8 67 0 8 17 83 12
2017 IS-04 3 9 3 12 63 0 9 14 83 33
2017 IS-05 0 5 20 19 38 0 19 6 70 21
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