2018 Public Service Employee Survey Results by Theme for the Public Services and Procurement Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - GL

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 37 35 15 12 2 0 0 72 13 60
2018 GL-08 34 38 17 7 3 0 0 72 10 29
2018 GL-10 60 20 10 10 0 0 0 80 10 10
2017 GL 31 47 12 7 1 1 0 79 8 73
2017 GL-08 28 47 14 11 0 0 0 75 11 36
2017 GL-10 42 39 6 6 0 6 0 86 7 16
2014 GL 30 47 18 2 3 0 0 77 5 122
2014 GL-08 22 50 27 0 2 0 0 71 2 56
2014 GL-09 29 43 29 0 0 0 0 71 0 14
2014 GL-10 29 46 7 7 11 0 0 75 18 28
2011 GL 47 34 11 4 4 0 0 82 8 114
2011 GL-08 50 30 12 6 2 0 0 80 8 50
2011 GL-09 44 44 6 0 6 0 0 88 6 16
2011 GL-10 38 38 8 8 8 0 0 77 15 26
2008 GL 40 37 14 6 3 0 0 77 9 87
2008 GL-08 32 39 15 10 5 0 0 71 15 41
2008 GL-10 40 40 10 5 5 0 0 80 10 20

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 25 40 13 13 8 0 0 65 22 60
2018 GL-08 25 39 18 7 11 0 0 64 18 28
2018 GL-10 30 40 10 20 0 0 0 70 20 10
2017 GL 16 37 24 7 15 1 0 53 22 74
2017 GL-08 17 33 25 11 14 0 0 50 25 36
2017 GL-10 23 52 13 6 0 6 0 79 7 16

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 61 30 5 5 0 0 0 90 5 61
2018 GL-08 62 34 3 0 0 0 0 97 0 29
2018 GL-10 80 10 0 10 0 0 0 90 10 10
2017 GL 51 37 7 4 0 1 0 89 4 74
2017 GL-08 50 36 8 6 0 0 0 86 6 36
2017 GL-10 61 32 0 0 0 6 0 100 0 16
2014 GL 62 34 3 0 1 0 0 96 1 122
2014 GL-08 57 36 5 0 2 0 0 93 2 56
2014 GL-09 71 29 0 0 0 0 0 100 0 14
2014 GL-10 60 36 4 0 0 0 0 96 0 28
2011 GL 69 22 8 1 0 0 0 91 1 114
2011 GL-08 64 24 10 2 0 0 0 88 2 50
2011 GL-09 81 13 6 0 0 0 0 94 0 16
2011 GL-10 65 27 8 0 0 0 0 92 0 26

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 46 32 14 7 2 0 0 78 8 59
2018 GL-08 52 33 11 4 0 0 0 85 4 27
2018 GL-10 60 20 10 10 0 0 0 80 10 10
2017 GL 32 45 14 7 1 1 0 78 8 74
2017 GL-08 31 42 17 11 0 0 0 72 11 36
2017 GL-10 36 58 0 0 0 6 0 100 0 16
2014 GL 42 43 10 2 2 0 0 85 5 122
2014 GL-08 38 46 13 2 2 0 0 84 4 56
2014 GL-09 50 29 7 14 0 0 0 79 14 14
2014 GL-10 42 40 11 0 7 0 0 82 7 28
2011 GL 53 32 11 4 1 0 0 85 4 114
2011 GL-08 50 34 10 6 0 0 0 84 6 50
2011 GL-09 63 31 6 0 0 0 0 94 0 16
2011 GL-10 42 38 12 4 4 0 0 81 8 26
2008 GL 45 41 8 6 0 0 0 86 6 87
2008 GL-08 37 46 7 10 0 0 0 83 10 41
2008 GL-10 40 50 10 0 0 0 0 90 0 20

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 25 29 31 12 3 0 0 54 15 59
2018 GL-08 22 37 22 15 4 0 0 59 19 27
2018 GL-10 40 20 20 20 0 0 0 60 20 10
2017 GL 30 28 29 4 8 1 0 58 13 73
2017 GL-08 25 25 31 6 14 0 0 50 19 36
2017 GL-10 45 34 14 0 0 7 0 85 0 15
2014 GL 21 39 24 6 8 1 0 61 14 122
2014 GL-08 20 41 25 7 7 0 0 61 14 56
2014 GL-09 21 50 21 7 0 0 0 71 7 14
2014 GL-10 18 31 29 4 18 0 0 49 22 28
2011 GL 24 36 18 12 8 1 1 61 21 114
2011 GL-08 24 32 18 16 6 2 2 58 23 50
2011 GL-09 31 38 13 6 13 0 0 69 19 16
2011 GL-10 15 35 23 12 15 0 0 50 27 26

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 20 37 31 10 2 0 0 58 12 59
2018 GL-08 19 44 22 15 0 0 0 63 15 27
2018 GL-10 30 30 30 10 0 0 0 60 10 10
2017 GL 24 34 24 7 9 1 0 59 16 74
2017 GL-08 19 31 25 11 14 0 0 50 25 36
2017 GL-10 42 39 13 0 0 6 0 86 0 16
2014 GL 20 40 24 8 7 1 0 60 15 122
2014 GL-08 13 47 25 11 5 0 0 59 16 56
2014 GL-09 29 36 29 7 0 0 0 64 7 14
2014 GL-10 18 31 25 7 18 0 0 49 25 28
2011 GL 21 35 23 14 6 0 0 56 21 112
2011 GL-08 22 33 24 16 4 0 0 55 20 49
2011 GL-09 20 40 13 20 7 0 0 60 27 15
2011 GL-10 15 31 23 15 15 0 0 46 31 26
2008 GL 13 41 24 13 6 1 1 56 19 90
2008 GL-08 12 38 29 14 7 0 0 50 21 42
2008 GL-09 20 30 10 30 0 10 0 56 33 10
2008 GL-10 10 55 25 5 5 0 0 65 10 20

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 25 20 31 10 3 10 0 51 15 59
2018 GL-08 26 26 30 11 0 7 0 56 12 27
2018 GL-10 30 10 20 20 0 20 0 50 25 10
2017 GL 25 24 26 10 10 3 3 53 20 74
2017 GL-08 19 25 22 14 17 0 3 46 31 36
2017 GL-10 48 39 0 0 0 6 6 100 0 16
2014 GL 33 27 24 7 8 0 1 61 16 122
2014 GL-08 29 32 25 8 4 0 2 62 12 56
2014 GL-09 43 14 36 0 7 0 0 57 7 14
2014 GL-10 18 33 20 11 18 0 0 51 29 28
2011 GL 31 25 25 11 4 4 0 59 16 114
2011 GL-08 32 26 20 16 2 4 0 60 19 50
2011 GL-09 25 19 38 0 13 6 0 47 13 16
2011 GL-10 23 38 27 8 4 0 0 62 12 26
2008 GL 19 33 24 6 11 6 1 56 18 90
2008 GL-08 21 21 26 5 19 7 0 46 26 42
2008 GL-09 20 20 30 20 0 10 0 44 22 10
2008 GL-10 10 60 20 0 5 5 0 74 5 20
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 40 30 18 7 4 2 0 71 11 57
2018 GL-08 41 19 22 11 4 4 0 62 15 27
2017 GL 27 35 20 5 11 1 0 63 16 74
2017 GL-08 25 28 28 6 14 0 0 53 19 36
2017 GL-10 36 45 6 6 0 6 0 86 7 16
2014 GL 39 32 17 7 4 2 0 71 12 122
2014 GL-08 32 39 18 5 4 2 0 73 9 56
2014 GL-09 43 29 14 14 0 0 0 71 14 14
2014 GL-10 33 31 18 7 7 4 0 66 15 28
2011 GL 38 32 18 9 4 0 0 70 12 114
2011 GL-08 42 26 26 6 0 0 0 68 6 50
2011 GL-09 31 38 19 13 0 0 0 69 13 16
2011 GL-10 31 42 8 12 8 0 0 73 19 26
2008 GL 29 32 21 6 12 0 0 61 18 90
2008 GL-08 29 29 26 5 12 0 0 57 17 42
2008 GL-09 30 10 30 10 20 0 0 40 30 10
2008 GL-10 25 60 10 5 0 0 0 85 5 20

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 35 35 18 5 7 0 0 70 12 57
2018 GL-08 37 22 26 4 11 0 0 59 15 27
2017 GL 27 41 12 7 12 1 0 68 19 74
2017 GL-08 25 33 17 11 14 0 0 58 25 36
2017 GL-10 36 52 0 0 6 6 0 93 7 16
2014 GL 35 32 18 10 4 1 0 68 14 122
2014 GL-08 31 40 17 5 5 2 0 71 11 56
2014 GL-09 29 36 14 21 0 0 0 64 21 14
2014 GL-10 33 28 25 11 4 0 0 60 14 28
2011 GL 37 36 16 5 6 0 0 73 11 114
2011 GL-08 42 24 26 2 6 0 0 66 8 50
2011 GL-09 25 56 13 6 0 0 0 81 6 16
2011 GL-10 35 38 8 8 12 0 0 73 19 26
2008 GL 30 28 17 12 13 0 0 58 26 90
2008 GL-08 31 21 17 14 17 0 0 52 31 42
2008 GL-09 30 10 30 20 10 0 0 40 30 10
2008 GL-10 25 50 20 5 0 0 0 75 5 20

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 40 31 16 5 9 0 0 71 14 58
2018 GL-08 39 21 18 11 11 0 0 61 21 28
2017 GL 41 23 18 4 11 3 0 66 16 73
2017 GL-08 29 26 23 9 14 0 0 54 23 35
2017 GL-10 68 13 13 0 0 6 0 86 0 16
2014 GL 43 26 19 5 7 1 0 69 12 122
2014 GL-08 38 30 23 4 5 0 0 68 9 56
2014 GL-09 43 29 29 0 0 0 0 71 0 14
2014 GL-10 40 28 11 7 14 0 0 67 22 28

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 20 33 27 12 5 3 0 55 17 60
2018 GL-08 18 43 18 7 7 7 0 65 15 28
2018 GL-10 40 10 20 30 0 0 0 50 30 10
2017 GL 18 37 22 3 14 7 0 59 17 74
2017 GL-08 17 31 19 3 22 8 0 52 27 36
2017 GL-10 10 52 19 0 6 13 0 70 7 16
2014 GL 21 30 21 8 10 10 0 57 20 122
2014 GL-08 20 27 22 7 13 12 0 53 22 56
2014 GL-09 43 29 14 0 0 14 0 83 0 14
2014 GL-10 14 33 14 22 11 6 0 50 35 28
2011 GL 15 30 27 11 5 11 1 50 19 114
2011 GL-08 10 26 30 14 4 14 2 43 21 50
2011 GL-09 25 38 13 6 6 13 0 71 14 16
2011 GL-10 12 35 35 12 8 0 0 46 19 26

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 21 28 31 10 8 2 0 50 18 61
2018 GL-08 21 34 28 10 7 0 0 55 17 29
2018 GL-10 50 0 20 20 10 0 0 50 30 10
2017 GL 10 33 27 4 22 4 0 45 27 74
2017 GL-08 8 25 28 3 31 6 0 35 35 36
2017 GL-10 10 45 26 6 6 6 0 59 14 16
2014 GL 17 28 27 7 14 6 0 48 23 122
2014 GL-08 16 27 26 7 16 7 0 46 25 56
2014 GL-09 29 29 36 0 0 7 0 62 0 14
2014 GL-10 14 22 22 11 22 10 0 40 36 28
2011 GL 18 28 25 12 12 4 0 48 25 114
2011 GL-08 20 18 30 16 14 2 0 39 31 50
2011 GL-09 25 50 0 13 6 6 0 80 20 16
2011 GL-10 8 38 27 8 19 0 0 46 27 26
2008 GL 18 29 17 17 17 2 0 48 34 89
2008 GL-08 17 27 15 22 17 2 0 45 40 41
2008 GL-09 20 20 0 20 40 0 0 40 60 10
2008 GL-10 15 30 30 5 15 5 0 47 21 20

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 20 25 27 12 12 5 0 47 25 60
2018 GL-08 21 25 18 14 11 11 0 52 28 28
2018 GL-10 40 10 20 20 10 0 0 50 30 10
2017 GL 9 26 30 4 22 8 0 38 29 73
2017 GL-08 6 20 29 3 31 11 0 29 39 35
2017 GL-10 16 32 32 6 6 6 0 52 14 16
2014 GL 12 26 32 11 12 7 0 41 25 122
2014 GL-08 16 18 32 13 13 9 0 38 28 56
2014 GL-09 14 43 36 0 0 7 0 62 0 14
2014 GL-10 7 25 25 14 22 6 0 35 38 28
2011 GL 11 31 25 16 11 6 0 44 29 114
2011 GL-08 10 26 20 26 10 8 0 39 39 50
2011 GL-09 13 38 25 13 6 6 0 53 20 16
2011 GL-10 8 35 27 4 23 4 0 44 28 26
2008 GL 11 26 21 16 17 9 0 41 36 89
2008 GL-08 10 31 19 19 14 7 0 44 36 42
2008 GL-09 20 20 10 10 40 0 0 40 50 10
2008 GL-10 5 25 30 25 5 10 0 33 33 20

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 22 25 28 15 7 3 0 48 22 60
2018 GL-08 21 32 18 18 7 4 0 56 26 28
2018 GL-10 50 0 20 30 0 0 0 50 30 10
2017 GL 10 31 33 11 12 3 0 43 24 74
2017 GL-08 8 25 39 11 17 0 0 33 28 36
2017 GL-10 16 39 26 13 0 6 0 59 14 16
2014 GL 13 33 27 10 11 6 0 49 22 122
2014 GL-08 16 25 29 11 14 5 0 43 27 56
2014 GL-09 14 36 36 7 0 7 0 54 8 14
2014 GL-10 7 40 25 7 11 10 0 52 20 28
2011 GL 15 30 25 18 9 4 0 47 28 114
2011 GL-08 18 24 28 20 8 2 0 43 29 50
2011 GL-09 6 50 19 13 6 6 0 60 20 16
2011 GL-10 8 35 19 15 15 8 0 46 33 26
2008 GL 12 31 19 21 13 3 0 45 36 90
2008 GL-08 14 33 14 24 12 2 0 49 37 42
2008 GL-09 10 20 20 10 30 10 0 33 44 10
2008 GL-10 10 30 25 30 5 0 0 40 35 20
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 27 36 15 14 8 0 0 63 22 59
2018 GL-08 32 25 21 14 7 0 0 57 21 28
2018 GL-10 20 50 0 20 10 0 0 70 30 10
2017 GL 10 38 22 20 8 1 0 49 29 74
2017 GL-08 11 31 22 25 11 0 0 42 36 36
2017 GL-10 23 52 13 6 0 6 0 79 7 16
2014 GL 11 38 31 12 8 0 1 49 20 122
2014 GL-08 11 32 41 9 5 0 2 44 15 56
2014 GL-09 14 50 14 21 0 0 0 64 21 14
2014 GL-10 14 29 28 14 14 0 0 43 29 28
2011 GL 18 32 27 12 11 0 0 49 24 114
2011 GL-08 22 28 22 16 12 0 0 50 28 50
2011 GL-09 19 19 50 0 13 0 0 38 13 16
2011 GL-10 4 38 31 12 15 0 0 42 27 26

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 39 27 22 8 3 0 0 66 12 59
2018 GL-08 32 36 25 7 0 0 0 68 7 28
2018 GL-10 50 10 10 20 10 0 0 60 30 10
2017 GL 17 44 20 8 8 3 0 62 17 74
2017 GL-08 17 36 31 8 8 0 0 53 17 36
2017 GL-10 23 58 0 6 6 6 0 86 14 16

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 14 26 21 17 16 3 3 43 35 58
2018 GL-08 19 30 7 19 19 4 4 52 40 27
2018 GL-10 10 20 30 10 20 0 10 33 33 10
2017 GL 8 22 23 18 19 8 1 33 41 73
2017 GL-08 9 20 23 23 20 3 3 30 45 35
2017 GL-10 16 26 13 19 6 19 0 52 32 16
2014 GL 8 20 29 19 17 7 0 30 39 122
2014 GL-08 9 16 34 16 16 9 0 28 35 56
2014 GL-09 7 14 14 29 14 21 0 27 55 14
2014 GL-10 4 22 33 24 14 4 0 26 40 28

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 32 37 16 11 4 0 2 70 14 57
2018 GL-08 37 22 19 19 4 0 0 59 22 27
2017 GL 24 39 23 3 9 1 0 64 12 74
2017 GL-08 19 33 28 6 14 0 0 53 19 36
2017 GL-10 29 64 0 0 0 6 0 100 0 16
2014 GL 31 41 14 6 7 2 0 73 13 122
2014 GL-08 27 41 17 5 5 4 0 71 11 56
2014 GL-09 29 43 14 14 0 0 0 71 14 14
2014 GL-10 36 31 18 7 7 0 0 67 14 28
2011 GL 30 41 17 6 6 0 0 71 12 114
2011 GL-08 34 34 24 4 4 0 0 68 8 50
2011 GL-09 25 50 13 6 6 0 0 75 13 16
2011 GL-10 19 50 15 4 12 0 0 69 15 26
2008 GL 32 24 18 10 14 1 0 57 25 90
2008 GL-08 33 14 21 14 17 0 0 48 31 42
2008 GL-09 30 30 10 0 20 10 0 67 22 10
2008 GL-10 25 50 20 5 0 0 0 75 5 20

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 0 33 33 20 13 0 0 33 33 15
2014 GL 18 24 29 12 18 0 0 41 29 17

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 31 39 17 12 2 0 0 69 14 59
2018 GL-08 25 32 29 14 0 0 0 57 14 28
2018 GL-10 50 20 10 20 0 0 0 70 20 10
2017 GL 20 46 12 10 11 1 0 67 21 74
2017 GL-08 19 39 17 8 17 0 0 58 25 36
2017 GL-10 36 45 0 6 6 6 0 86 14 16
2014 GL 15 42 18 15 10 0 0 57 25 122
2014 GL-08 16 41 21 13 9 0 0 58 22 56
2014 GL-09 21 50 14 7 7 0 0 71 14 14
2014 GL-10 11 40 18 17 14 0 0 51 31 28
2011 GL 27 48 10 8 7 0 0 75 15 114
2011 GL-08 28 40 16 4 12 0 0 68 16 50
2011 GL-09 25 56 6 13 0 0 0 81 13 16
2011 GL-10 23 54 8 8 8 0 0 77 15 26
2008 GL 16 51 18 7 8 0 0 67 15 88
2008 GL-08 20 39 22 12 7 0 0 59 20 41
2008 GL-10 10 60 20 0 10 0 0 70 10 20

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 51 36 8 5 0 0 0 86 5 59
2018 GL-08 50 36 11 4 0 0 0 86 4 28
2018 GL-10 70 30 0 0 0 0 0 100 0 10
2017 GL 37 44 12 4 1 1 0 82 6 73
2017 GL-08 39 39 14 6 3 0 0 78 8 36
2017 GL-10 38 48 7 0 0 7 0 93 0 15
2014 GL 42 44 11 2 2 0 0 85 4 122
2014 GL-08 41 39 14 4 2 0 0 80 5 56
2014 GL-09 29 43 29 0 0 0 0 71 0 14
2014 GL-10 46 47 0 4 4 0 0 93 7 28
2011 GL 50 32 14 4 0 0 0 82 4 113
2011 GL-08 48 30 16 6 0 0 0 78 6 50
2011 GL-09 53 47 0 0 0 0 0 100 0 15
2011 GL-10 50 31 15 4 0 0 0 81 4 26
2008 GL 33 56 9 1 1 0 0 89 2 88
2008 GL-08 34 49 15 2 0 0 0 83 2 41
2008 GL-10 20 70 5 0 5 0 0 90 5 20

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 60 28 9 3 0 0 0 88 3 58
2018 GL-08 59 30 7 4 0 0 0 89 4 27
2018 GL-10 90 10 0 0 0 0 0 100 0 10
2017 GL 36 41 17 6 0 1 0 77 6 72
2017 GL-08 39 36 14 11 0 0 0 75 11 36
2017 GL-10 38 48 7 0 0 7 0 93 0 15
2014 GL 50 40 7 2 1 0 0 90 2 122
2014 GL-08 47 41 7 4 2 0 0 87 5 56
2014 GL-09 50 21 29 0 0 0 0 71 0 14
2014 GL-10 57 40 4 0 0 0 0 96 0 28
2011 GL 58 31 7 4 1 0 0 89 4 114
2011 GL-08 50 34 8 6 2 0 0 84 8 50
2011 GL-09 69 31 0 0 0 0 0 100 0 16
2011 GL-10 58 38 0 4 0 0 0 96 4 26
2008 GL 45 45 6 2 1 0 0 91 3 88
2008 GL-08 51 41 2 2 2 0 0 93 5 41
2008 GL-10 40 45 15 0 0 0 0 85 0 20

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 20 33 17 15 12 3 0 55 28 60
2018 GL-08 18 36 18 14 7 7 0 58 23 28
2018 GL-10 50 10 10 10 20 0 0 60 30 10
2017 GL 13 30 29 18 8 3 0 44 27 74
2017 GL-08 11 28 28 19 11 3 0 40 31 36
2017 GL-10 23 52 13 6 0 6 0 79 7 16
2014 GL 12 31 26 12 14 4 0 45 28 122
2014 GL-08 14 29 30 11 14 2 0 44 26 56
2014 GL-09 7 43 29 14 7 0 0 50 21 14
2014 GL-10 7 25 28 14 22 4 0 34 38 28
2011 GL 25 29 19 15 11 1 0 55 26 114
2011 GL-08 22 28 22 16 12 0 0 50 28 50
2011 GL-09 25 38 0 25 13 0 0 63 38 16
2011 GL-10 23 35 15 8 15 4 0 60 24 26
2008 GL 15 40 22 11 11 0 0 55 22 89
2008 GL-08 21 31 24 10 14 0 0 52 24 42
2008 GL-10 10 45 30 15 0 0 0 55 15 20

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 13 22 32 15 13 3 2 37 30 60
2018 GL-08 11 25 39 14 11 0 0 36 25 28
2018 GL-10 30 20 0 20 10 10 10 63 38 10
2017 GL 7 23 25 20 16 4 4 33 40 74
2017 GL-08 3 8 28 28 22 6 6 13 56 36
2017 GL-10 13 71 3 6 0 6 0 89 7 16
2014 GL 14 24 23 15 20 2 2 39 37 122
2014 GL-08 16 20 27 16 17 2 2 37 35 56
2014 GL-09 14 29 29 14 14 0 0 43 29 14
2014 GL-10 7 18 14 24 29 4 4 27 57 28
2011 GL 14 34 15 13 20 1 3 50 35 113
2011 GL-08 12 35 14 12 24 0 2 48 38 49
2011 GL-09 0 69 6 13 13 0 0 69 25 16
2011 GL-10 15 27 15 15 19 4 4 46 38 26
2008 GL 8 34 21 9 22 3 2 44 33 89
2008 GL-08 12 31 24 2 26 0 5 45 30 42
2008 GL-10 5 20 30 25 15 5 0 26 42 20

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 32 28 18 15 7 0 0 60 22 60
2018 GL-08 32 32 14 14 7 0 0 64 21 28
2018 GL-10 40 10 20 20 10 0 0 50 30 10
2017 GL 19 32 24 14 9 1 0 52 23 74
2017 GL-08 22 25 31 14 8 0 0 47 22 36
2017 GL-10 19 55 0 13 6 6 0 79 21 16
2014 GL 20 46 19 10 6 0 0 66 16 122
2014 GL-08 11 47 25 9 9 0 0 58 18 56
2014 GL-09 21 57 14 7 0 0 0 79 7 14
2014 GL-10 29 38 22 4 7 0 0 67 11 28
2011 GL 33 38 15 8 6 0 0 71 14 114
2011 GL-08 30 36 18 10 6 0 0 66 16 50
2011 GL-09 31 38 19 13 0 0 0 69 13 16
2011 GL-10 31 46 4 8 12 0 0 77 19 26

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 31 25 20 12 12 0 0 56 24 59
2018 GL-08 32 21 18 18 11 0 0 54 29 28
2018 GL-10 40 20 20 10 10 0 0 60 20 10
2017 GL 20 34 24 10 11 1 0 55 21 74
2017 GL-08 19 28 28 11 14 0 0 47 25 36
2017 GL-10 29 52 6 6 0 6 0 86 7 16
2014 GL 20 44 20 12 4 0 0 64 17 122
2014 GL-08 16 38 30 11 5 0 0 54 16 56
2014 GL-09 29 57 7 7 0 0 0 86 7 14
2014 GL-10 24 40 14 14 7 0 0 64 22 28

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 25 45 13 7 10 0 0 70 17 60
2018 GL-08 25 43 18 4 11 0 0 68 14 28
2018 GL-10 40 30 0 30 0 0 0 70 30 10
2017 GL 19 37 25 11 7 1 0 57 18 73
2017 GL-08 20 37 23 11 9 0 0 57 20 35
2017 GL-10 29 39 19 6 0 6 0 72 7 16
2014 GL 20 46 18 10 7 0 0 66 17 122
2014 GL-08 14 45 25 9 7 0 0 59 16 56
2014 GL-09 29 50 7 7 7 0 0 79 14 14
2014 GL-10 28 43 7 11 11 0 0 71 22 28
2011 GL 35 42 14 6 3 0 0 77 9 113
2011 GL-08 35 41 18 6 0 0 0 76 6 49
2011 GL-09 38 38 19 6 0 0 0 75 6 16
2011 GL-10 35 42 8 4 12 0 0 77 15 26

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 12 30 30 7 13 8 0 45 22 60
2018 GL-08 7 39 32 7 11 4 0 48 19 28
2018 GL-10 20 10 20 0 30 20 0 38 38 10
2017 GL 5 44 18 14 14 5 0 52 29 74
2017 GL-08 3 36 19 19 19 3 0 40 40 36
2017 GL-10 13 71 3 0 6 6 0 89 7 16

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 31 37 20 5 7 0 0 68 12 59
2018 GL-08 43 29 18 4 7 0 0 71 11 28
2018 GL-10 40 50 0 10 0 0 0 90 10 10
2017 GL 23 37 22 11 4 3 0 62 16 73
2017 GL-08 28 25 31 11 3 3 0 54 14 36
2017 GL-10 21 66 7 0 0 7 0 93 0 15
2014 GL 26 40 20 8 5 0 1 67 13 122
2014 GL-08 29 32 16 14 7 0 2 62 22 56
2014 GL-09 21 50 21 0 7 0 0 71 7 14
2014 GL-10 29 29 35 4 4 0 0 58 7 28
2011 GL 32 38 12 14 4 0 0 70 18 114
2011 GL-08 32 32 18 16 2 0 0 64 18 50
2011 GL-09 13 63 13 6 6 0 0 75 13 16
2011 GL-10 27 42 8 19 4 0 0 69 23 26

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 38 44 15 2 2 0 0 82 3 61
2018 GL-08 34 52 10 3 0 0 0 86 3 29
2018 GL-10 50 10 30 0 10 0 0 60 10 10
2017 GL 33 42 18 1 3 3 0 78 4 74
2017 GL-08 33 47 14 3 0 3 0 83 3 36
2017 GL-10 23 32 32 0 6 6 0 59 7 16
2014 GL 39 39 14 6 0 0 2 79 6 122
2014 GL-08 32 50 16 2 0 0 0 83 2 56
2014 GL-09 50 7 21 14 0 0 7 62 15 14
2014 GL-10 47 25 14 13 0 0 0 72 13 28
2011 GL 26 33 24 9 6 1 1 61 15 114
2011 GL-08 22 32 28 10 6 0 2 55 16 50
2011 GL-09 44 31 6 6 13 0 0 75 19 16
2011 GL-10 15 27 31 15 8 4 0 44 24 26
2008 GL 30 35 18 11 6 0 0 65 17 88
2008 GL-08 34 27 20 15 5 0 0 61 20 41
2008 GL-10 30 20 35 10 5 0 0 50 15 20

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 GL 26 41 33 61
2018 GL-08 31 41 28 29
2018 GL-10 10 60 30 10
2017 GL 18 50 32 73
2017 GL-08 22 44 33 36
2017 GL-10 0 68 32 16
2014 GL 18 51 31 121
2014 GL-08 15 49 36 55
2014 GL-09 7 57 36 14
2014 GL-10 33 42 25 28
2011 GL 17 51 32 114
2011 GL-08 14 58 28 50
2011 GL-09 13 56 31 16
2011 GL-10 23 35 42 26

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 GL 50 19 6 19 0 6 16
2017 GL 38 23 0 23 15 0 13
2014 GL 50 9 18 5 9999 18 22
2011 GL 53 32 11 5 9999 0 19
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 35 38 18 5 3 0 0 73 8 60
2018 GL-08 32 43 14 7 4 0 0 75 11 28
2018 GL-10 40 30 20 0 10 0 0 70 10 10
2017 GL 18 46 26 3 5 1 0 66 8 74
2017 GL-08 17 44 31 3 6 0 0 61 8 36
2017 GL-10 29 45 13 6 0 6 0 79 7 16
2014 GL 21 51 19 3 3 1 1 74 7 121
2014 GL-08 20 54 16 5 4 0 0 74 9 55
2014 GL-09 21 50 21 0 0 7 0 77 0 14
2014 GL-10 22 49 18 4 4 0 4 74 8 28
2011 GL 29 41 15 10 4 1 0 71 14 114
2011 GL-08 26 34 14 18 6 2 0 61 24 50
2011 GL-09 25 50 19 0 6 0 0 75 6 16
2011 GL-10 35 42 12 8 4 0 0 77 12 26
2008 GL 35 43 12 6 2 2 0 80 8 86
2008 GL-08 32 41 17 7 0 2 0 75 8 41
2008 GL-10 50 40 0 0 10 0 0 90 10 20

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 20 38 30 5 5 3 0 59 10 61
2018 GL-08 14 48 24 10 0 3 0 64 11 29
2018 GL-10 50 20 30 0 0 0 0 70 0 10
2017 GL 14 37 27 7 8 7 0 55 16 72
2017 GL-08 15 32 24 12 9 9 0 52 23 34
2017 GL-10 13 61 13 6 0 6 0 79 7 16
2014 GL 15 39 31 7 6 2 0 55 13 122
2014 GL-08 11 35 38 7 7 2 0 47 15 56
2014 GL-09 21 36 43 0 0 0 0 57 0 14
2014 GL-10 14 38 25 14 7 0 0 53 22 28
2011 GL 18 40 21 12 7 3 0 59 19 113
2011 GL-08 10 42 22 12 10 4 0 54 23 50
2011 GL-09 25 44 19 6 6 0 0 69 13 16
2011 GL-10 23 38 19 12 8 0 0 62 19 26

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 13 17 42 22 7 0 0 28 30 60
2018 GL-08 17 28 31 21 3 0 0 24 45 29
2018 GL-10 0 0 60 30 10 0 0 40 0 10
2017 GL 10 17 34 28 6 4 1 36 28 73
2017 GL-08 11 28 31 25 3 0 3 29 40 36
2017 GL-10 6 6 45 26 3 13 0 33 15 16
2014 GL 8 27 38 17 5 1 4 23 37 122
2014 GL-08 9 32 39 13 5 2 0 18 42 56
2014 GL-09 0 29 36 14 7 0 14 25 33 14
2014 GL-10 7 28 40 18 4 0 4 23 36 28
2011 GL 12 28 41 13 4 1 2 17 41 113
2011 GL-08 16 26 40 14 0 2 2 15 44 50
2011 GL-09 13 25 50 6 6 0 0 13 38 16
2011 GL-10 4 42 42 4 8 0 0 12 46 26
2008 GL 8 35 41 9 3 1 2 13 45 88
2008 GL-08 7 27 54 5 5 0 2 10 35 41
2008 GL-10 15 40 40 5 0 0 0 5 55 20

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 10 18 28 25 13 3 2 40 30 60
2018 GL-08 7 18 36 25 11 4 0 37 26 28
2018 GL-10 10 20 20 20 20 0 10 44 33 10
2017 GL 14 14 28 26 7 8 3 38 31 73
2017 GL-08 17 25 25 19 6 3 6 27 45 36
2017 GL-10 0 6 45 19 13 13 3 38 8 16
2014 GL 10 18 32 21 10 5 3 34 31 122
2014 GL-08 7 20 39 20 5 7 2 28 30 56
2014 GL-09 7 7 21 14 29 7 14 55 18 14
2014 GL-10 17 29 29 11 14 0 0 25 46 28
2011 GL 16 21 33 18 8 0 4 27 39 113
2011 GL-08 20 18 34 22 4 0 2 27 39 50
2011 GL-09 13 19 31 19 19 0 0 38 31 16
2011 GL-10 15 35 23 12 8 0 8 21 54 26
2008 GL 17 31 27 13 10 0 1 24 49 89
2008 GL-08 14 33 29 14 7 0 2 22 49 42
2008 GL-10 10 45 25 15 5 0 0 20 55 20

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 17 37 29 7 8 0 2 16 55 59
2018 GL-08 18 32 39 0 7 0 4 7 52 28
2018 GL-10 10 50 10 10 20 0 0 30 60 10
2017 GL 21 32 27 9 3 4 4 13 58 72
2017 GL-08 25 28 28 8 3 3 6 12 58 36
2017 GL-10 13 52 19 3 6 6 0 11 69 16
2014 GL 22 41 19 6 8 1 4 14 66 121
2014 GL-08 22 44 22 5 5 2 0 11 67 56
2014 GL-09 21 36 14 0 14 0 14 17 67 14
2014 GL-10 29 41 19 8 4 0 0 11 70 27
2011 GL 24 32 27 9 4 2 2 14 58 113
2011 GL-08 28 38 24 6 2 0 2 8 67 50
2011 GL-09 19 25 38 13 6 0 0 19 44 16
2011 GL-10 19 35 35 4 0 4 4 4 58 26
2008 GL 36 28 22 7 5 3 0 12 65 87
2008 GL-08 25 25 33 10 5 3 0 15 51 40
2008 GL-10 40 40 15 0 5 0 0 5 80 20

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 3 16 31 24 22 2 2 48 20 58
2018 GL-08 4 11 25 29 25 4 4 58 15 28
2018 GL-10 0 10 20 30 40 0 0 70 10 10
2017 GL 4 14 36 28 8 4 6 40 20 72
2017 GL-08 3 17 36 31 8 3 3 41 21 36
2017 GL-10 0 6 48 13 19 13 0 37 7 16
2014 GL 3 14 30 30 14 2 7 48 19 120
2014 GL-08 0 19 42 22 9 4 4 34 20 54
2014 GL-09 7 7 21 36 21 0 7 62 15 14
2014 GL-10 7 13 22 36 14 0 7 55 22 28
2011 GL 11 18 36 29 4 1 2 34 29 113
2011 GL-08 14 14 38 30 2 0 2 33 29 50
2011 GL-09 13 13 38 38 0 0 0 38 25 16
2011 GL-10 8 27 38 19 0 4 4 21 38 26
2008 GL 9 18 32 26 9 2 3 37 29 88
2008 GL-08 5 17 32 29 12 2 2 44 23 41
2008 GL-10 5 25 40 20 5 5 0 26 32 20

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 10 20 31 15 22 0 2 38 31 59
2018 GL-08 14 25 21 14 21 0 4 37 41 28
2018 GL-10 10 20 10 10 50 0 0 60 30 10
2017 GL 10 21 36 18 10 3 3 30 32 73
2017 GL-08 14 17 36 19 8 3 3 29 32 36
2017 GL-10 0 39 32 6 16 6 0 24 41 16
2014 GL 15 25 26 19 12 1 2 32 41 122
2014 GL-08 10 36 27 18 7 2 0 26 47 56
2014 GL-09 7 7 50 14 14 0 7 31 15 14
2014 GL-10 28 18 18 25 11 0 0 36 46 28
2011 GL 19 25 29 17 8 0 3 25 45 113
2011 GL-08 14 26 36 16 6 0 2 22 41 50
2011 GL-09 25 13 31 25 6 0 0 31 38 16
2011 GL-10 27 31 27 4 8 0 4 12 60 26
2008 GL 16 30 28 17 6 0 3 24 47 88
2008 GL-08 7 34 34 17 7 0 0 24 41 41
2008 GL-10 20 30 35 15 0 0 0 15 50 20

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 7 10 25 22 29 3 3 55 18 59
2018 GL-08 7 11 21 25 29 4 4 58 19 28
2018 GL-10 0 0 30 20 40 0 10 67 0 10
2017 GL 10 10 21 32 14 8 6 53 23 72
2017 GL-08 14 11 19 31 11 6 8 48 29 36
2017 GL-10 0 13 26 29 19 6 6 56 15 16
2014 GL 4 12 24 24 23 7 7 54 18 122
2014 GL-08 5 16 23 25 16 13 2 48 25 56
2014 GL-09 0 0 29 21 29 0 21 64 0 14
2014 GL-10 0 14 24 33 22 0 7 59 16 28
2011 GL 5 15 24 27 21 4 4 52 22 112
2011 GL-08 6 14 31 27 16 2 4 46 22 49
2011 GL-09 0 6 13 44 31 6 0 80 7 16
2011 GL-10 12 27 19 12 19 8 4 35 43 26
2008 GL 7 9 23 32 16 6 8 55 18 88
2008 GL-08 5 7 24 39 15 2 7 59 14 41
2008 GL-10 10 15 30 25 5 10 5 35 29 20

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 8 32 31 20 7 2 0 28 41 59
2018 GL-08 11 36 32 18 4 0 0 21 46 28
2018 GL-10 0 30 30 20 20 0 0 40 30 10
2017 GL 14 34 30 13 3 1 4 17 51 73
2017 GL-08 19 33 33 8 0 0 6 9 56 36
2017 GL-10 0 39 26 23 6 6 0 31 41 16
2014 GL 16 27 33 11 8 2 2 20 45 122
2014 GL-08 13 33 32 13 7 2 0 20 47 56
2014 GL-09 14 14 36 14 14 0 7 31 31 14
2014 GL-10 31 25 33 7 4 0 0 11 57 28

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 41 26 10 10 12 0 0 67 22 58
2018 GL-08 37 26 7 19 11 0 0 63 30 27
2018 GL-10 50 30 0 0 20 0 0 80 20 10
2017 GL 25 29 20 11 12 3 0 55 24 74
2017 GL-08 28 22 28 6 17 0 0 50 22 36
2017 GL-10 23 58 0 13 0 6 0 86 14 16
2014 GL 33 33 15 6 10 2 1 68 17 122
2014 GL-08 31 34 16 8 7 2 2 67 16 56
2014 GL-09 29 57 7 7 0 0 0 86 7 14
2014 GL-10 36 29 17 0 14 4 0 68 15 28

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 37 37 12 8 5 0 0 75 14 59
2018 GL-08 32 39 11 7 11 0 0 71 18 28
2018 GL-10 50 20 20 10 0 0 0 70 10 10
2017 GL 27 44 8 5 15 1 0 71 21 74
2017 GL-08 22 44 8 6 19 0 0 67 25 36
2017 GL-10 29 58 6 0 0 6 0 93 0 16
2014 GL 30 44 10 9 6 1 0 74 15 122
2014 GL-08 29 47 12 7 4 2 0 77 11 56
2014 GL-09 36 50 0 7 7 0 0 86 14 14
2014 GL-10 22 53 11 11 4 0 0 75 14 28

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 32 36 19 7 5 2 0 69 12 59
2018 GL-08 30 33 19 4 11 4 0 65 15 27
2018 GL-10 40 30 20 10 0 0 0 70 10 10

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 22 35 33 3 2 3 2 60 5 60
2018 GL-08 32 29 36 4 0 0 0 61 4 28
2018 GL-10 10 20 30 10 0 20 10 43 14 10
2017 GL 21 34 23 8 4 7 3 60 14 73
2017 GL-08 23 26 29 17 3 3 0 50 21 35
2017 GL-10 19 55 6 0 0 6 13 92 0 16
2014 GL 25 42 20 2 4 7 0 71 7 122
2014 GL-08 32 41 16 0 4 7 0 79 4 56
2014 GL-09 29 43 29 0 0 0 0 71 0 14
2014 GL-10 11 47 24 7 7 4 0 60 15 28

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 25 39 21 7 3 5 0 67 10 61
2018 GL-08 34 34 21 3 3 3 0 71 7 29
2018 GL-10 30 30 10 10 0 20 0 75 13 10
2017 GL 24 42 18 5 5 5 0 70 11 74
2017 GL-08 25 33 22 6 8 6 0 62 15 36
2017 GL-10 32 55 0 0 0 13 0 100 0 16
2014 GL 28 38 20 4 7 3 0 68 11 122
2014 GL-08 38 26 20 5 7 4 0 66 13 56
2014 GL-09 29 50 21 0 0 0 0 79 0 14
2014 GL-10 18 38 25 4 11 4 0 59 15 28
2011 GL 25 39 23 4 5 3 1 66 10 114
2011 GL-08 26 36 26 6 2 4 0 65 8 50
2011 GL-09 13 56 19 0 13 0 0 69 13 16
2011 GL-10 19 42 19 4 12 0 4 64 16 26

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 32 38 20 7 3 0 0 70 10 60
2018 GL-08 39 36 11 11 4 0 0 75 14 28
2018 GL-10 30 50 10 10 0 0 0 80 10 10
2017 GL 33 31 15 15 3 3 0 66 18 74
2017 GL-08 31 28 19 19 3 0 0 58 22 36
2017 GL-10 48 39 0 6 0 6 0 93 7 16
2014 GL 39 38 14 3 5 1 0 77 8 122
2014 GL-08 40 37 13 4 5 2 0 78 9 56
2014 GL-09 50 50 0 0 0 0 0 100 0 14
2014 GL-10 25 42 18 4 11 0 0 67 14 28
2011 GL 35 36 12 11 5 0 0 72 16 113
2011 GL-08 36 30 16 14 4 0 0 66 18 50
2011 GL-09 38 38 6 19 0 0 0 75 19 16
2011 GL-10 20 48 8 8 16 0 0 68 24 25
2008 GL 22 41 20 7 10 0 0 63 17 90
2008 GL-08 29 33 21 12 5 0 0 62 17 42
2008 GL-09 20 40 20 0 20 0 0 60 20 10
2008 GL-10 10 55 25 0 10 0 0 65 10 20

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 14 38 21 12 12 0 3 54 25 58
2018 GL-08 11 41 19 7 19 0 4 54 27 27
2018 GL-10 20 30 10 20 10 0 10 56 33 10
2017 GL 20 22 29 12 11 5 1 45 25 74
2017 GL-08 19 19 25 19 8 6 3 42 30 36
2017 GL-10 36 26 26 0 6 6 0 66 7 16
2014 GL 17 40 18 11 7 5 2 62 19 122
2014 GL-08 16 40 19 9 7 5 4 61 18 56
2014 GL-09 14 43 14 14 7 7 0 62 23 14
2014 GL-10 14 47 17 7 7 7 0 66 16 28

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 27 28 27 10 5 0 3 57 16 60
2018 GL-08 25 29 29 7 7 0 4 56 15 28
2018 GL-10 30 30 10 20 0 0 10 67 22 10
2017 GL 19 32 23 11 8 4 3 55 20 74
2017 GL-08 11 33 25 17 11 3 0 46 29 36
2017 GL-10 26 36 13 13 0 6 6 70 15 16
2014 GL 28 40 23 2 5 3 0 70 7 121
2014 GL-08 21 42 26 2 7 2 0 65 9 55
2014 GL-09 36 43 21 0 0 0 0 79 0 14
2014 GL-10 28 40 29 0 0 4 0 70 0 28
2011 GL 26 41 16 6 6 4 1 70 13 111
2011 GL-08 27 44 15 8 4 0 2 72 13 48
2011 GL-09 31 31 19 6 13 0 0 63 19 16
2011 GL-10 23 42 15 4 12 4 0 68 16 26
2008 GL 22 32 27 6 9 2 2 57 15 90
2008 GL-08 24 36 24 10 7 0 0 60 17 42
2008 GL-09 20 0 30 10 20 10 10 25 38 10
2008 GL-10 15 40 35 0 0 5 5 61 0 20

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 22 38 30 5 3 2 0 61 8 60
2018 GL-08 29 43 14 11 0 4 0 74 11 28
2018 GL-10 10 40 40 0 10 0 0 50 10 10

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 12 33 23 13 13 5 0 47 28 60
2018 GL-08 7 32 25 14 14 7 0 42 31 28
2018 GL-10 20 30 10 20 10 10 0 56 33 10
2017 GL 8 28 22 11 18 10 3 42 33 73
2017 GL-08 3 26 20 11 26 11 3 33 43 35
2017 GL-10 19 29 19 13 6 13 0 56 22 16
2014 GL 17 26 21 14 15 6 0 46 31 122
2014 GL-08 14 23 20 14 21 7 0 41 38 56
2014 GL-09 29 36 29 7 0 0 0 64 7 14
2014 GL-10 17 25 18 14 18 7 0 45 35 28
2011 GL 17 31 19 15 11 6 2 51 28 114
2011 GL-08 16 26 18 20 14 2 4 45 36 50
2011 GL-09 13 50 19 6 13 0 0 63 19 16
2011 GL-10 15 42 19 15 4 4 0 60 20 26

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 GL 22 78 60
2018 GL-08 31 69 29

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 GL 38 13

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 GL 54 13

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 GL 0 13

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 GL 0 13

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 GL 0 13

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 GL 0 13

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 GL 54 13

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 GL 54 13

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 GL 46 13

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 GL 62 13

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 GL 46 13

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 GL 0 13

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 GL 54 13

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 GL 62 13

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 GL 0 13

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 GL 0 13

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 GL 38 13

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 GL 0 10

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 GL 0 10

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 GL 0 10

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 GL 50 10

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 GL 0 10

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 18 20 26 8 10 15 3 46 22 61
2018 GL-08 17 31 17 7 17 7 3 54 27 29
2018 GL-10 20 0 10 20 0 40 10 40 40 10
2017 GL 20 19 14 14 12 15 6 50 33 74
2017 GL-08 22 14 19 14 14 8 8 43 33 36
2017 GL-10 19 32 6 6 0 26 10 80 10 16
2014 GL 15 21 22 7 9 21 6 48 22 122
2014 GL-08 18 18 21 5 11 23 4 49 22 56
2014 GL-09 14 29 21 7 7 7 14 55 18 14
2014 GL-10 7 33 31 7 4 11 7 49 13 28

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 21 36 21 8 7 7 0 61 16 61
2018 GL-08 28 38 21 7 7 0 0 66 14 29
2018 GL-10 20 20 10 10 10 30 0 57 29 10
2017 GL 26 25 18 8 11 11 1 58 22 74
2017 GL-08 31 14 28 6 14 6 3 48 21 36
2017 GL-10 26 48 13 0 0 13 0 85 0 16
2014 GL 27 28 23 8 4 10 0 61 14 122
2014 GL-08 29 27 21 7 5 11 0 62 14 56
2014 GL-09 36 21 29 14 0 0 0 57 14 14
2014 GL-10 18 35 25 11 0 11 0 59 12 28
2011 GL 35 34 18 5 4 4 0 72 9 114
2011 GL-08 32 40 18 2 2 6 0 77 4 50
2011 GL-09 44 31 6 6 13 0 0 75 19 16
2011 GL-10 35 27 23 8 4 4 0 64 12 26

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 GL 11 89 61

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 23 16 31 8 2 18 2 49 12 61
2018 GL-08 28 21 31 7 3 10 0 54 12 29
2018 GL-10 20 0 0 20 0 50 10 50 50 10
2017 GL 19 23 19 4 9 22 3 56 18 74
2017 GL-08 17 17 28 6 11 17 6 43 21 36
2017 GL-10 19 39 13 0 0 26 3 82 0 16
2014 GL 17 23 26 5 3 21 5 53 11 122
2014 GL-08 16 16 27 7 4 26 4 46 15 56
2014 GL-09 29 21 29 0 0 14 7 64 0 14
2014 GL-10 11 28 29 7 4 14 7 49 14 28

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 23 42 25 3 2 5 0 68 5 60
2018 GL-08 31 41 24 0 3 0 0 72 3 29
2017 GL 22 30 15 4 11 17 1 63 18 73
2017 GL-08 19 22 25 6 11 14 3 50 20 36
2017 GL-10 26 48 6 0 0 19 0 92 0 16
2014 GL 26 32 23 5 2 12 0 66 8 122
2014 GL-08 23 31 25 4 4 14 0 63 8 56
2014 GL-09 36 29 29 0 0 7 0 69 0 14
2014 GL-10 18 35 25 11 0 11 0 59 12 28
2011 GL 34 41 13 4 4 5 0 79 7 113
2011 GL-08 33 43 12 2 4 6 0 80 7 49
2011 GL-09 38 38 13 0 13 0 0 75 13 16
2011 GL-10 31 38 19 8 0 4 0 72 8 26
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 42 28 18 4 9 0 0 70 12 57
2018 GL-08 44 15 22 4 15 0 0 59 19 27
2017 GL 38 23 19 7 10 3 0 63 17 73
2017 GL-08 26 29 17 11 14 3 0 56 26 35
2017 GL-10 61 6 26 0 0 6 0 72 0 16

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 23 28 28 8 8 5 0 53 17 61
2018 GL-08 28 34 28 7 3 0 0 62 10 29
2018 GL-10 20 20 20 0 20 20 0 50 25 10
2017 GL 15 26 30 7 8 12 1 48 18 73
2017 GL-08 14 31 25 8 11 8 3 50 22 36
2017 GL-10 21 28 17 7 0 28 0 66 9 15

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 21 31 23 15 8 2 0 53 23 61
2018 GL-08 24 38 21 14 3 0 0 62 17 29
2018 GL-10 30 10 20 10 20 10 0 44 33 10
2017 GL 12 37 29 7 12 3 0 51 20 74
2017 GL-08 17 31 31 8 11 3 0 49 20 36
2017 GL-10 13 61 6 6 6 6 0 79 14 16

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 8 18 31 13 30 0 0 26 43 61
2018 GL-08 14 24 31 0 31 0 0 38 31 29
2018 GL-10 10 20 20 20 30 0 0 30 50 10
2017 GL 14 16 17 23 26 1 3 31 51 74
2017 GL-08 11 17 17 19 31 0 6 29 53 36
2017 GL-10 19 6 16 32 26 0 0 26 58 16

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 27 30 35 3 5 0 0 57 8 60
2018 GL-08 21 36 36 4 4 0 0 57 7 28
2018 GL-10 50 30 0 10 10 0 0 80 20 10
2017 GL 20 36 24 12 4 1 1 58 17 74
2017 GL-08 17 36 31 11 3 0 3 54 14 36
2017 GL-10 26 48 6 6 6 6 0 79 14 16

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 34 41 15 8 2 0 0 75 10 59
2018 GL-08 36 46 7 7 4 0 0 82 11 28
2018 GL-10 50 30 10 10 0 0 0 80 10 10
2017 GL 28 34 27 3 7 1 0 63 10 74
2017 GL-08 31 31 28 6 6 0 0 61 11 36
2017 GL-10 36 39 19 0 0 6 0 79 0 16

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 28 20 30 17 5 0 0 48 22 60
2018 GL-08 32 21 25 18 4 0 0 54 21 28
2018 GL-10 50 10 20 10 10 0 0 60 20 10
2017 GL 23 22 26 15 10 3 1 48 26 74
2017 GL-08 14 22 28 19 11 3 3 38 32 36
2017 GL-10 39 23 26 6 0 6 0 66 7 16

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 45 28 23 2 2 0 0 73 3 60
2018 GL-08 57 21 18 4 0 0 0 79 4 28
2018 GL-10 50 20 20 0 10 0 0 70 10 10
2017 GL 37 35 12 4 3 1 7 79 7 74
2017 GL-08 33 39 11 3 3 0 11 81 6 36
2017 GL-10 61 26 6 0 0 6 0 93 0 16

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 37 27 19 10 5 2 0 66 16 59
2018 GL-08 50 18 18 11 4 0 0 68 14 28
2018 GL-10 50 20 10 10 10 0 0 70 20 10
2017 GL 38 30 21 6 4 1 0 69 10 73
2017 GL-08 36 31 19 8 6 0 0 67 14 36
2017 GL-10 59 21 14 0 0 7 0 85 0 15

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 22 35 22 13 7 0 2 58 20 60
2018 GL-08 18 43 14 11 11 0 4 63 22 28
2018 GL-10 30 20 30 20 0 0 0 50 20 10
2017 GL 23 40 19 11 4 3 0 65 16 73
2017 GL-08 17 47 17 11 6 3 0 66 17 36
2017 GL-10 45 34 14 0 0 7 0 85 0 15

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 25 35 22 10 5 2 2 62 16 60
2018 GL-08 29 36 18 11 4 0 4 67 15 28
2018 GL-10 40 40 10 0 0 10 0 89 0 10
2017 GL 34 35 17 4 7 3 0 72 11 73
2017 GL-08 22 44 17 8 6 3 0 69 14 36
2017 GL-10 62 31 0 0 0 7 0 100 0 15

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 31 38 16 11 3 0 0 69 15 61
2018 GL-08 34 34 10 17 3 0 0 69 21 29
2018 GL-10 30 40 30 0 0 0 0 70 0 10
2017 GL 33 32 16 10 6 3 0 67 16 73
2017 GL-08 31 31 14 14 8 3 0 63 23 36
2017 GL-10 55 31 7 0 0 7 0 93 0 15

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 42 32 18 8 0 0 0 73 8 60
2018 GL-08 46 32 18 4 0 0 0 79 4 28
2018 GL-10 50 20 10 20 0 0 0 70 20 10
2017 GL 29 36 15 8 7 3 1 68 16 72
2017 GL-08 19 44 17 11 6 3 0 66 17 36
2017 GL-10 34 31 14 14 0 7 0 70 15 15

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 51 27 14 5 3 0 0 78 8 59
2018 GL-08 56 19 15 7 4 0 0 74 11 27
2018 GL-10 70 30 0 0 0 0 0 100 0 10
2017 GL 41 40 11 4 1 1 0 83 6 72
2017 GL-08 43 40 9 9 0 0 0 83 9 35
2017 GL-10 52 34 7 0 0 7 0 93 0 15

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 57 25 12 3 3 0 0 82 7 60
2018 GL-08 68 11 11 4 7 0 0 79 11 28
2018 GL-10 80 20 0 0 0 0 0 100 0 10

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 61 19 7 10 3 0 0 80 14 59
2018 GL-08 57 14 7 14 7 0 0 71 21 28
2018 GL-10 70 20 0 10 0 0 0 90 10 10
2017 GL 60 11 10 5 10 3 1 74 16 73
2017 GL-08 58 11 11 3 14 0 3 71 17 36
2017 GL-10 86 7 0 0 0 7 0 100 0 15

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 58 25 5 7 5 0 0 83 12 60
2018 GL-08 54 29 7 4 7 0 0 82 11 28
2018 GL-10 70 10 0 10 10 0 0 80 20 10
2017 GL 41 28 12 7 10 1 1 70 17 73
2017 GL-08 31 39 8 8 14 0 0 69 22 36
2017 GL-10 66 14 14 0 0 7 0 85 0 15

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 53 24 10 7 7 0 0 76 14 59
2018 GL-08 44 30 7 7 11 0 0 74 19 27
2018 GL-10 70 0 10 10 10 0 0 70 20 10
2017 GL 46 28 10 3 11 1 1 76 14 73
2017 GL-08 39 31 14 6 11 0 0 69 17 36
2017 GL-10 72 21 0 0 0 7 0 100 0 15

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 58 13 5 2 2 2 18 90 4 60
2018 GL-08 57 14 0 4 0 4 21 95 5 28
2018 GL-10 60 0 20 0 10 0 10 67 11 10
2017 GL 47 21 1 4 4 1 21 87 11 72
2017 GL-08 53 15 0 3 6 0 24 88 12 34
2017 GL-10 48 32 6 6 0 6 0 86 7 16

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 55 32 12 0 0 0 2 88 0 60
2018 GL-08 61 36 0 0 0 0 4 100 0 28
2018 GL-10 80 10 10 0 0 0 0 90 0 10
2017 GL 52 29 8 1 4 3 3 86 6 74
2017 GL-08 56 31 6 3 3 0 3 89 6 36
2017 GL-10 58 29 6 0 0 6 0 93 0 16

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 59 22 10 7 2 0 0 81 8 59
2018 GL-08 50 21 14 14 0 0 0 71 14 28
2018 GL-10 60 30 0 0 10 0 0 90 10 10
2017 GL 42 28 11 5 5 1 7 76 12 74
2017 GL-08 42 19 17 11 6 0 6 65 18 36
2017 GL-10 45 36 0 0 6 6 6 93 7 16

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 58 28 12 2 0 0 0 87 2 60
2018 GL-08 62 21 14 3 0 0 0 83 3 29
2017 GL 50 37 7 3 0 1 3 90 3 74
2017 GL-08 42 47 6 3 0 0 3 91 3 36
2017 GL-10 61 26 6 0 0 6 0 93 0 16

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 13 40 28 13 5 0 0 53 18 60
2018 GL-08 17 38 28 14 3 0 0 55 17 29
2018 GL-10 20 40 10 20 10 0 0 60 30 10
2017 GL 12 31 40 8 8 0 0 44 16 73
2017 GL-08 9 34 46 6 6 0 0 43 11 35
2017 GL-10 26 36 26 0 13 0 0 61 13 16

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 2 18 28 33 20 0 0 52 20 61
2018 GL-08 0 21 24 34 21 0 0 55 21 29
2018 GL-10 10 20 10 30 30 0 0 60 30 10
2017 GL 5 18 30 27 16 1 3 45 24 74
2017 GL-08 3 22 33 28 14 0 0 42 25 36
2017 GL-10 6 0 26 26 29 6 6 63 7 16
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 20 16 25 21 16 0 2 20 80 61
2018 GL-08 21 21 14 28 14 0 3 21 79 29
2018 GL-10 10 20 40 10 20 0 0 10 90 10
2017 GL 15 24 21 19 20 0 0 15 85 74
2017 GL-08 17 28 17 28 11 0 0 17 83 36
2017 GL-10 19 6 29 6 39 0 0 19 81 16

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 GL 25 48
2018 GL-08 27 22
2017 GL 10 63
2017 GL-08 7 30
2017 GL-10 24 13

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 GL 38 48
2018 GL-08 32 22
2017 GL 21 63
2017 GL-08 20 30
2017 GL-10 32 13

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 GL 21 48
2018 GL-08 27 22
2017 GL 8 63
2017 GL-08 10 30
2017 GL-10 16 13

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 GL 69 48
2018 GL-08 59 22
2017 GL 76 63
2017 GL-08 80 30
2017 GL-10 76 13

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 GL 6 48
2018 GL-08 5 22
2017 GL 2 63
2017 GL-08 3 30
2017 GL-10 0 13

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 GL 46 48
2018 GL-08 41 22

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 GL 38 48
2018 GL-08 36 22
2017 GL 32 63
2017 GL-08 40 30
2017 GL-10 24 13

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 GL 7 22 13 15 0 43 46
2018 GL-08 10 24 14 14 0 38 21
2017 GL 5 29 18 12 7 30 61
2017 GL-08 10 34 14 7 7 28 29
2017 GL-10 0 20 24 16 0 40 13

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 GL 21 79 48
2018 GL-08 14 86 22

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 30 17 18 10 17 2 7 51 29 60
2018 GL-08 36 11 21 11 14 0 7 50 27 28
2018 GL-10 20 20 10 20 20 0 10 44 44 10

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 6 21 17 17 30 4 4 30 51 47
2018 GL-08 0 23 9 32 23 5 9 26 63 22
2017 GL 11 17 11 23 28 0 10 32 56 62
2017 GL-08 10 17 13 23 27 0 10 30 56 30
2017 GL-10 16 20 16 24 24 0 0 36 48 13

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 2 15 15 28 38 0 2 17 67 47
2018 GL-08 0 18 14 36 27 0 5 19 67 22
2017 GL 5 13 12 24 40 0 6 19 68 63
2017 GL-08 3 13 7 33 37 0 7 18 75 30
2017 GL-10 8 8 20 16 48 0 0 16 64 13
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