2018 Public Service Employee Survey Results by Theme for the Public Services and Procurement Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - EN

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 33 42 13 8 3 0 0 76 11 236
2018 EN-02 56 25 13 6 0 0 0 81 6 16
2018 EN-03 31 41 15 10 3 0 0 72 13 39
2018 EN-04 33 41 9 13 3 0 0 75 16 87
2018 EN-05 28 47 17 4 3 1 0 76 7 76
2018 EN-06 40 47 13 0 0 0 0 87 0 15
2017 EN 34 47 8 7 3 0 0 81 11 264
2017 EN-02 43 35 14 7 0 0 0 78 7 14
2017 EN-03 43 45 5 4 2 0 2 89 5 56
2017 EN-04 29 48 10 9 3 0 0 77 13 96
2017 EN-05 26 49 8 10 7 0 0 75 16 73
2017 EN-06 53 47 0 0 0 0 0 100 0 21
2014 EN 29 47 10 11 4 0 0 75 15 251
2014 EN-02 0 64 27 9 0 0 0 64 9 11
2014 EN-03 30 39 9 14 7 0 0 70 21 43
2014 EN-04 30 43 11 13 2 0 0 73 15 105
2014 EN-05 29 52 5 8 8 0 0 80 15 66
2014 EN-06 33 50 8 8 0 0 0 83 8 24
2011 EN 37 42 11 6 4 0 0 79 10 270
2011 EN-02 30 35 15 20 0 0 0 65 20 20
2011 EN-03 31 51 11 0 7 0 0 82 7 55
2011 EN-04 39 38 14 6 3 0 0 77 9 95
2011 EN-05 33 45 10 9 3 0 0 78 12 67
2011 EN-06 61 32 3 0 3 0 0 94 3 31
2008 EN 23 50 14 8 5 0 0 73 13 212
2008 EN-03 10 53 20 10 6 0 0 63 16 49
2008 EN-04 29 47 13 10 1 0 0 76 11 72
2008 EN-05 21 47 14 9 10 0 0 67 19 58
2008 EN-06 30 70 0 0 0 0 0 100 0 20

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 25 44 15 9 6 0 0 69 15 236
2018 EN-02 44 31 6 19 0 0 0 75 19 16
2018 EN-03 27 46 12 7 7 0 0 73 15 41
2018 EN-04 20 44 19 11 7 0 0 64 18 85
2018 EN-05 22 46 14 8 8 1 0 69 16 76
2018 EN-06 40 40 20 0 0 0 0 80 0 15
2017 EN 28 39 14 11 8 0 0 68 19 265
2017 EN-02 36 43 21 0 0 0 0 79 0 14
2017 EN-03 38 34 9 11 7 0 2 73 18 56
2017 EN-04 22 41 17 12 8 0 0 63 21 97
2017 EN-05 22 41 14 11 11 1 0 64 22 73
2017 EN-06 48 33 9 5 5 0 0 81 9 21

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 52 33 11 3 0 0 0 85 3 235
2018 EN-02 56 19 19 6 0 0 0 75 6 16
2018 EN-03 46 37 10 5 2 0 0 83 7 41
2018 EN-04 49 34 13 4 0 0 0 84 4 85
2018 EN-05 53 36 8 1 0 1 0 91 1 75
2018 EN-06 73 13 13 0 0 0 0 87 0 15
2017 EN 56 35 7 2 0 0 0 90 3 263
2017 EN-02 57 35 7 0 0 0 0 93 0 14
2017 EN-03 63 34 2 0 0 0 2 98 0 56
2017 EN-04 43 40 11 4 1 0 0 83 5 97
2017 EN-05 58 32 7 3 0 0 0 90 3 71
2017 EN-06 86 14 0 0 0 0 0 100 0 21
2014 EN 59 29 9 2 2 0 0 88 3 251
2014 EN-02 36 45 18 0 0 0 0 82 0 11
2014 EN-03 58 23 12 2 5 0 0 81 7 43
2014 EN-04 57 27 12 2 2 0 0 84 4 105
2014 EN-05 67 27 5 2 0 0 0 94 2 66
2014 EN-06 58 42 0 0 0 0 0 100 0 24
2011 EN 59 31 7 2 0 0 0 91 2 270
2011 EN-02 35 45 10 10 0 0 0 80 10 20
2011 EN-03 58 31 9 2 0 0 0 89 2 55
2011 EN-04 60 34 5 0 1 0 0 94 1 95
2011 EN-05 54 33 9 3 0 1 0 88 3 67
2011 EN-06 87 13 0 0 0 0 0 100 0 31

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 41 41 11 5 3 0 0 81 7 237
2018 EN-02 56 31 13 0 0 0 0 88 0 16
2018 EN-03 37 37 17 5 5 0 0 73 10 41
2018 EN-04 37 47 7 6 3 0 0 84 9 86
2018 EN-05 39 38 14 5 1 1 0 79 7 76
2018 EN-06 53 47 0 0 0 0 0 100 0 15
2017 EN 38 44 9 7 2 0 0 82 9 262
2017 EN-02 29 57 7 7 0 0 0 86 7 14
2017 EN-03 52 38 5 3 0 0 2 91 4 56
2017 EN-04 33 44 8 13 2 0 0 77 15 96
2017 EN-05 34 44 14 6 3 0 0 78 8 71
2017 EN-06 48 52 0 0 0 0 0 100 0 21
2014 EN 36 39 15 6 3 0 0 76 9 251
2014 EN-02 18 45 18 18 0 0 0 64 18 11
2014 EN-03 37 35 19 7 2 0 0 72 9 43
2014 EN-04 36 34 23 4 3 0 0 70 7 105
2014 EN-05 36 47 3 8 6 0 0 83 14 66
2014 EN-06 42 50 4 4 0 0 0 92 4 24
2011 EN 40 44 10 6 1 0 0 84 7 270
2011 EN-02 35 35 15 10 5 0 0 70 15 20
2011 EN-03 35 45 16 0 4 0 0 80 4 55
2011 EN-04 40 47 5 7 0 0 0 87 7 95
2011 EN-05 33 48 13 6 0 0 0 81 6 67
2011 EN-06 71 23 0 6 0 0 0 94 6 31
2008 EN 30 49 13 6 2 0 0 79 8 212
2008 EN-03 18 51 24 4 2 0 0 69 6 49
2008 EN-04 29 50 14 7 0 0 0 79 7 72
2008 EN-05 31 52 5 7 5 0 0 83 12 58
2008 EN-06 50 45 0 5 0 0 0 95 5 20

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 32 35 16 10 7 0 0 68 17 237
2018 EN-02 44 50 6 0 0 0 0 94 0 16
2018 EN-03 43 23 18 13 5 0 0 65 18 40
2018 EN-04 25 40 10 15 9 0 0 66 24 87
2018 EN-05 25 37 22 7 8 1 0 63 15 76
2018 EN-06 53 27 20 0 0 0 0 80 0 15
2017 EN 30 31 19 11 7 1 0 62 18 264
2017 EN-02 36 36 14 0 7 7 0 77 8 14
2017 EN-03 38 27 18 13 2 0 2 67 15 55
2017 EN-04 24 32 22 11 10 1 0 56 22 97
2017 EN-05 27 36 19 10 8 0 0 63 18 73
2017 EN-06 53 24 14 5 5 0 0 76 9 21
2014 EN 18 38 20 14 10 1 0 56 24 251
2014 EN-02 27 27 27 9 9 0 0 55 18 11
2014 EN-03 16 39 21 16 7 0 0 56 23 43
2014 EN-04 18 32 20 15 13 1 0 51 29 105
2014 EN-05 15 41 21 11 11 0 2 57 22 66
2014 EN-06 25 50 8 13 0 4 0 78 13 24
2011 EN 25 40 16 13 5 0 1 65 18 269
2011 EN-02 30 35 5 25 5 0 0 65 30 20
2011 EN-03 24 41 15 9 7 0 4 67 17 54
2011 EN-04 25 37 23 8 6 0 0 62 15 95
2011 EN-05 16 42 15 22 4 0 0 58 27 67
2011 EN-06 42 45 6 6 0 0 0 87 6 31

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 31 37 15 11 5 0 0 68 17 237
2018 EN-02 50 38 13 0 0 0 0 88 0 16
2018 EN-03 40 28 18 10 5 0 0 68 15 40
2018 EN-04 23 39 14 16 8 0 0 62 24 87
2018 EN-05 24 39 18 12 5 1 0 64 17 76
2018 EN-06 53 40 7 0 0 0 0 93 0 15
2017 EN 32 33 17 13 5 0 0 65 18 264
2017 EN-02 22 43 14 7 7 7 0 69 15 14
2017 EN-03 41 30 14 11 2 0 2 73 13 56
2017 EN-04 26 32 20 15 7 0 0 58 23 97
2017 EN-05 27 36 19 12 5 0 0 63 18 73
2017 EN-06 60 25 5 5 5 0 0 85 10 20
2014 EN 20 37 21 16 6 0 0 57 22 250
2014 EN-02 27 36 18 9 9 0 0 64 18 11
2014 EN-03 19 35 23 19 5 0 0 53 23 43
2014 EN-04 18 33 20 21 7 1 0 52 28 105
2014 EN-05 19 37 23 11 9 0 2 56 20 65
2014 EN-06 29 50 17 4 0 0 0 79 4 24
2011 EN 24 41 16 14 5 0 0 65 19 269
2011 EN-02 30 30 20 15 5 0 0 60 20 20
2011 EN-03 22 44 11 15 7 0 0 67 22 54
2011 EN-04 24 40 21 8 6 0 0 64 15 95
2011 EN-05 16 42 15 22 4 0 0 58 27 67
2011 EN-06 42 42 6 10 0 0 0 84 10 31
2008 EN 11 39 20 21 8 0 0 51 29 211
2008 EN-03 12 41 22 16 8 0 0 53 24 49
2008 EN-04 4 39 25 25 7 0 0 43 32 72
2008 EN-05 11 35 19 23 12 0 0 46 35 57
2008 EN-06 30 40 10 20 0 0 0 70 20 20

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 27 23 23 15 10 2 1 51 25 237
2018 EN-02 56 13 19 13 0 0 0 69 13 16
2018 EN-03 28 23 25 10 10 3 3 53 21 40
2018 EN-04 22 24 21 16 15 1 1 47 32 87
2018 EN-05 20 26 26 17 8 3 0 47 26 76
2018 EN-06 53 13 20 7 0 7 0 71 7 15
2017 EN 26 28 19 12 10 5 0 57 23 265
2017 EN-02 22 29 7 28 7 7 0 54 38 14
2017 EN-03 29 25 21 14 3 5 2 58 19 56
2017 EN-04 17 35 17 11 17 3 0 54 29 97
2017 EN-05 27 23 25 8 11 6 0 54 20 73
2017 EN-06 53 28 9 9 0 0 0 81 9 21
2014 EN 17 31 22 16 10 4 0 50 27 251
2014 EN-02 27 18 36 9 9 0 0 45 18 11
2014 EN-03 21 25 21 21 9 2 0 47 31 43
2014 EN-04 16 26 25 15 13 5 0 44 30 105
2014 EN-05 16 38 15 17 8 5 2 58 26 66
2014 EN-06 17 46 17 13 8 0 0 63 21 24
2011 EN 23 34 17 12 11 4 0 59 23 268
2011 EN-02 25 40 0 20 10 5 0 68 32 20
2011 EN-03 19 35 20 9 13 4 0 56 23 54
2011 EN-04 24 29 19 11 11 6 0 57 22 95
2011 EN-05 18 38 17 15 11 2 0 57 26 66
2011 EN-06 39 29 19 6 6 0 0 68 13 31
2008 EN 15 26 22 19 13 4 0 43 34 211
2008 EN-03 16 27 22 16 14 4 0 45 32 49
2008 EN-04 7 29 26 22 13 3 0 37 36 72
2008 EN-05 12 23 16 19 21 7 2 38 44 57
2008 EN-06 35 20 25 20 0 0 0 55 20 20
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 46 29 12 6 3 1 1 77 10 234
2018 EN-02 60 33 7 0 0 0 0 93 0 15
2018 EN-03 40 35 13 3 5 3 3 79 8 40
2018 EN-04 42 28 14 12 3 0 1 71 15 86
2018 EN-05 44 28 15 5 4 3 1 75 10 75
2018 EN-06 73 27 0 0 0 0 0 100 0 15
2017 EN 42 34 12 6 5 1 0 77 11 264
2017 EN-02 28 50 14 0 7 0 0 78 7 14
2017 EN-03 43 36 7 5 4 4 2 83 9 56
2017 EN-04 42 33 15 4 5 0 0 75 9 97
2017 EN-05 38 30 14 10 7 1 0 69 17 73
2017 EN-06 62 33 5 0 0 0 0 95 0 21
2014 EN 43 32 13 6 4 2 1 76 11 251
2014 EN-02 73 18 9 0 0 0 0 91 0 11
2014 EN-03 44 28 9 12 7 0 0 72 19 43
2014 EN-04 43 32 11 7 4 2 1 77 11 105
2014 EN-05 32 38 17 5 6 2 2 72 11 66
2014 EN-06 54 25 17 0 0 4 0 83 0 24
2011 EN 43 34 12 8 3 0 0 77 11 270
2011 EN-02 50 30 15 5 0 0 0 80 5 20
2011 EN-03 38 35 11 7 9 0 0 73 16 55
2011 EN-04 45 34 11 7 2 1 0 80 10 95
2011 EN-05 39 37 12 10 1 0 0 76 12 67
2011 EN-06 52 26 16 6 0 0 0 77 6 31
2008 EN 38 26 16 10 8 1 1 66 18 211
2008 EN-03 24 29 24 10 8 4 0 55 19 49
2008 EN-04 44 22 17 13 4 0 0 67 17 72
2008 EN-05 35 30 12 14 7 0 2 66 21 57
2008 EN-06 55 15 10 0 15 0 5 74 16 20

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 37 37 12 7 6 0 0 74 14 234
2018 EN-02 53 40 7 0 0 0 0 93 0 15
2018 EN-03 29 46 7 5 12 0 0 76 17 41
2018 EN-04 35 33 15 11 6 0 0 68 16 85
2018 EN-05 33 37 13 8 7 1 0 72 15 75
2018 EN-06 67 27 7 0 0 0 0 93 0 15
2017 EN 41 35 8 10 5 1 0 77 15 263
2017 EN-02 43 36 14 0 7 0 0 78 7 14
2017 EN-03 40 33 13 7 2 5 0 77 10 55
2017 EN-04 41 34 6 13 5 0 0 75 19 96
2017 EN-05 37 36 7 12 8 0 0 73 21 73
2017 EN-06 62 34 5 0 0 0 0 95 0 21
2014 EN 40 33 12 10 4 0 0 73 15 251
2014 EN-02 73 18 9 0 0 0 0 91 0 11
2014 EN-03 37 35 19 5 5 0 0 72 9 43
2014 EN-04 43 26 12 14 4 1 0 69 18 105
2014 EN-05 30 39 9 12 8 0 2 71 20 66
2014 EN-06 38 54 4 4 0 0 0 92 4 24
2011 EN 40 35 12 9 3 0 0 76 13 268
2011 EN-02 40 40 15 5 0 0 0 80 5 20
2011 EN-03 40 33 15 5 5 2 0 74 11 55
2011 EN-04 36 35 16 9 4 0 0 71 14 95
2011 EN-05 42 34 4 16 3 0 0 76 19 67
2011 EN-06 48 41 7 3 0 0 0 90 3 29
2008 EN 30 36 14 10 9 0 0 67 19 211
2008 EN-03 16 49 18 10 6 0 0 65 16 49
2008 EN-04 29 36 14 13 8 0 0 65 21 72
2008 EN-05 33 35 14 5 12 0 0 68 18 57
2008 EN-06 50 20 5 15 5 5 0 74 21 20

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 43 29 14 8 6 0 0 72 14 235
2018 EN-02 73 13 13 0 0 0 0 87 0 15
2018 EN-03 44 27 20 2 7 0 0 71 10 41
2018 EN-04 34 29 13 17 7 0 0 63 24 86
2018 EN-05 40 35 16 3 5 1 0 76 8 75
2018 EN-06 67 20 7 7 0 0 0 87 7 15
2017 EN 47 32 7 7 6 0 0 79 14 264
2017 EN-02 43 36 7 14 0 0 0 78 14 14
2017 EN-03 50 36 4 5 5 0 0 86 11 56
2017 EN-04 44 36 5 8 6 0 0 80 14 97
2017 EN-05 44 24 14 7 11 0 0 68 18 72
2017 EN-06 71 19 5 0 0 5 0 95 0 21
2014 EN 42 36 10 8 4 0 0 78 12 251
2014 EN-02 64 36 0 0 0 0 0 100 0 11
2014 EN-03 40 33 16 9 2 0 0 72 12 43
2014 EN-04 42 35 9 10 4 1 0 78 13 105
2014 EN-05 38 35 14 8 6 0 0 73 14 66
2014 EN-06 42 54 0 0 4 0 0 96 4 24

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 30 37 16 7 6 4 0 69 14 238
2018 EN-02 63 13 13 13 0 0 0 75 13 16
2018 EN-03 37 27 17 7 5 7 0 68 13 41
2018 EN-04 26 37 16 8 9 3 0 65 18 87
2018 EN-05 24 43 20 4 5 4 0 70 10 76
2018 EN-06 40 40 7 13 0 0 0 80 13 15
2017 EN 29 35 17 7 5 5 1 69 13 265
2017 EN-02 22 36 29 0 14 0 0 57 14 14
2017 EN-03 34 27 14 5 5 13 2 71 13 56
2017 EN-04 23 36 25 8 6 2 0 60 15 97
2017 EN-05 30 44 10 7 4 5 0 78 12 73
2017 EN-06 53 24 9 9 0 0 5 80 10 21
2014 EN 27 39 14 7 5 8 0 71 13 250
2014 EN-02 55 27 0 0 9 9 0 90 10 11
2014 EN-03 23 42 19 2 7 7 0 70 10 43
2014 EN-04 25 36 18 9 4 9 0 67 14 105
2014 EN-05 25 41 12 8 8 6 0 70 16 65
2014 EN-06 38 38 4 8 0 13 0 86 10 24
2011 EN 27 36 17 10 4 6 0 68 14 270
2011 EN-02 35 45 10 5 0 5 0 84 5 20
2011 EN-03 20 27 20 16 5 11 0 53 24 55
2011 EN-04 26 34 19 9 4 7 0 65 15 95
2011 EN-05 25 42 19 7 4 1 0 68 12 67
2011 EN-06 45 39 6 6 0 3 0 87 7 31

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 24 34 18 15 8 0 0 58 23 238
2018 EN-02 38 31 13 19 0 0 0 69 19 16
2018 EN-03 29 37 15 10 10 0 0 66 20 41
2018 EN-04 20 26 24 21 9 0 0 46 30 87
2018 EN-05 21 41 14 12 11 1 0 63 23 76
2018 EN-06 33 33 27 7 0 0 0 67 7 15
2017 EN 20 38 16 13 10 2 0 60 24 265
2017 EN-02 14 43 22 7 7 7 0 62 15 14
2017 EN-03 30 27 21 11 5 4 2 60 17 56
2017 EN-04 16 37 18 17 11 1 0 54 28 97
2017 EN-05 16 45 11 14 12 1 0 63 26 73
2017 EN-06 28 53 9 5 5 0 0 81 9 21
2014 EN 18 32 21 18 9 1 0 51 27 250
2014 EN-02 45 18 18 9 9 0 0 64 18 11
2014 EN-03 12 35 23 21 7 2 0 48 29 43
2014 EN-04 13 34 24 18 9 2 0 48 27 105
2014 EN-05 17 34 19 15 15 0 0 51 31 65
2014 EN-06 38 25 17 21 0 0 0 63 21 24
2011 EN 23 33 20 15 8 1 0 56 23 269
2011 EN-02 20 35 40 0 5 0 0 55 5 20
2011 EN-03 13 31 27 20 9 0 0 44 29 55
2011 EN-04 22 29 20 18 9 2 0 52 27 94
2011 EN-05 22 40 13 15 9 0 0 63 24 67
2011 EN-06 45 29 13 10 3 0 0 74 13 31
2008 EN 11 27 20 21 19 1 0 39 40 212
2008 EN-03 4 49 14 14 16 2 0 54 31 49
2008 EN-04 7 19 21 28 24 1 0 27 52 72
2008 EN-05 16 17 22 21 24 0 0 33 45 58
2008 EN-06 20 30 25 20 5 0 0 50 25 20

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 14 31 22 21 8 4 0 46 30 237
2018 EN-02 31 31 19 19 0 0 0 63 19 16
2018 EN-03 22 22 15 22 10 10 0 49 35 41
2018 EN-04 13 22 26 28 7 5 0 37 37 86
2018 EN-05 9 36 28 14 12 1 0 45 27 76
2018 EN-06 0 73 7 20 0 0 0 73 20 15
2017 EN 14 31 21 17 13 4 0 47 31 265
2017 EN-02 22 14 43 7 7 7 0 39 15 14
2017 EN-03 27 21 23 14 7 7 0 52 23 56
2017 EN-04 9 31 22 24 11 3 0 41 36 97
2017 EN-05 10 34 20 14 19 3 0 45 34 73
2017 EN-06 14 62 9 5 9 0 0 76 14 21
2014 EN 10 27 28 19 14 3 0 38 34 251
2014 EN-02 27 18 36 0 18 0 0 45 18 11
2014 EN-03 5 26 37 19 14 0 0 30 33 43
2014 EN-04 9 23 30 23 13 3 0 32 37 105
2014 EN-05 11 35 18 15 17 5 0 47 33 66
2014 EN-06 8 33 21 21 8 8 0 45 32 24
2011 EN 8 36 23 20 9 4 0 46 30 270
2011 EN-02 20 15 30 25 5 5 0 37 32 20
2011 EN-03 11 31 20 22 13 4 0 43 36 55
2011 EN-04 6 36 31 13 8 6 0 45 22 95
2011 EN-05 3 42 13 30 9 3 0 46 40 67
2011 EN-06 13 42 23 16 6 0 0 55 23 31
2008 EN 4 21 19 30 23 3 0 26 55 212
2008 EN-03 0 24 14 37 16 8 0 27 58 49
2008 EN-04 3 13 25 31 28 1 0 15 59 72
2008 EN-05 5 22 14 29 29 0 0 28 59 58
2008 EN-06 10 30 25 20 10 5 0 42 32 20

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 14 39 19 17 11 1 0 53 28 236
2018 EN-02 13 38 19 6 25 0 0 50 31 16
2018 EN-03 20 30 18 25 8 0 0 50 33 40
2018 EN-04 13 38 17 17 14 1 0 51 31 87
2018 EN-05 9 39 27 16 8 1 0 49 24 75
2018 EN-06 20 60 7 13 0 0 0 80 13 15
2017 EN 17 35 19 18 9 2 0 53 28 264
2017 EN-02 7 43 28 0 14 7 0 54 15 14
2017 EN-03 24 33 22 13 5 4 0 58 19 55
2017 EN-04 13 32 21 23 8 3 0 47 32 97
2017 EN-05 16 38 16 19 10 0 0 55 29 73
2017 EN-06 24 43 9 19 5 0 0 67 24 21
2014 EN 14 33 24 18 10 2 0 47 28 251
2014 EN-02 36 27 18 9 9 0 0 64 18 11
2014 EN-03 9 37 32 14 5 2 0 48 19 43
2014 EN-04 15 22 28 20 14 1 0 37 35 105
2014 EN-05 11 42 17 18 11 2 0 54 29 66
2014 EN-06 13 46 17 17 4 4 0 61 22 24
2011 EN 13 40 20 17 8 2 0 54 26 270
2011 EN-02 10 45 15 25 5 0 0 55 30 20
2011 EN-03 9 44 29 7 5 4 2 56 13 55
2011 EN-04 12 34 22 20 11 2 0 46 31 95
2011 EN-05 10 43 15 21 9 1 0 55 30 67
2011 EN-06 26 42 13 13 6 0 0 68 19 31
2008 EN 9 35 19 22 14 1 0 44 37 211
2008 EN-03 8 43 18 18 10 2 0 52 29 49
2008 EN-04 6 28 25 28 14 0 0 33 42 72
2008 EN-05 9 40 12 16 21 2 0 50 38 57
2008 EN-06 15 35 25 25 0 0 0 50 25 20
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 19 38 24 9 9 0 0 57 19 237
2018 EN-02 38 19 38 0 6 0 0 56 6 16
2018 EN-03 25 35 20 15 5 0 0 60 20 40
2018 EN-04 16 36 25 9 14 0 0 52 23 87
2018 EN-05 14 41 25 8 9 1 1 57 18 76
2018 EN-06 27 53 7 13 0 0 0 80 13 15
2017 EN 21 37 18 14 10 0 0 58 24 265
2017 EN-02 36 50 7 0 7 0 0 86 7 14
2017 EN-03 29 34 13 13 11 0 2 64 24 56
2017 EN-04 13 36 25 19 7 0 0 49 26 97
2017 EN-05 20 37 15 12 15 0 0 58 27 73
2017 EN-06 33 38 19 5 5 0 0 72 9 21
2014 EN 15 33 22 18 12 0 0 48 30 251
2014 EN-02 0 73 18 0 9 0 0 73 9 11
2014 EN-03 12 30 28 21 9 0 0 42 30 43
2014 EN-04 17 26 21 22 14 0 0 43 36 105
2014 EN-05 13 36 21 17 12 0 0 50 29 66
2014 EN-06 17 46 21 13 4 0 0 63 17 24
2011 EN 17 40 19 14 9 0 0 57 24 268
2011 EN-02 20 25 40 15 0 0 0 45 15 20
2011 EN-03 16 42 16 15 11 0 0 58 25 55
2011 EN-04 16 41 19 14 10 0 0 57 23 94
2011 EN-05 12 42 17 18 11 0 0 55 29 66
2011 EN-06 32 42 13 6 6 0 0 74 13 31

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 20 52 13 11 3 0 0 72 14 237
2018 EN-02 38 50 0 6 6 0 0 88 13 16
2018 EN-03 13 60 13 15 0 0 0 73 15 40
2018 EN-04 15 55 14 10 6 0 0 70 16 87
2018 EN-05 18 50 16 12 3 1 0 69 15 76
2018 EN-06 53 27 13 7 0 0 0 80 7 15
2017 EN 26 47 11 9 6 0 0 73 16 264
2017 EN-02 22 50 14 7 7 0 0 71 14 14
2017 EN-03 23 55 11 7 4 0 0 79 11 56
2017 EN-04 24 43 11 12 9 0 0 67 22 96
2017 EN-05 25 49 11 8 5 1 0 75 14 73
2017 EN-06 47 34 9 5 5 0 0 81 9 21

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 10 23 19 17 16 12 3 38 39 236
2018 EN-02 13 13 13 25 13 25 0 33 50 16
2018 EN-03 12 15 15 12 17 24 5 38 41 41
2018 EN-04 7 22 21 16 22 10 2 33 43 87
2018 EN-05 8 27 23 20 12 7 3 39 36 74
2018 EN-06 20 33 20 20 7 0 0 53 27 15
2017 EN 12 25 19 18 13 12 2 42 36 265
2017 EN-02 0 36 21 0 14 22 7 50 20 14
2017 EN-03 11 25 18 11 11 25 0 48 29 56
2017 EN-04 5 24 25 21 12 12 1 33 38 97
2017 EN-05 16 22 14 22 16 5 4 42 42 73
2017 EN-06 38 29 9 19 5 0 0 67 24 21
2014 EN 8 29 17 18 15 10 2 42 38 251
2014 EN-02 9 27 18 18 0 27 0 50 25 11
2014 EN-03 7 30 14 19 14 9 7 44 39 43
2014 EN-04 8 23 19 23 14 13 0 35 43 105
2014 EN-05 5 36 13 15 21 6 3 45 40 66
2014 EN-06 13 38 21 8 13 4 4 55 23 24

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 33 38 15 7 7 0 0 72 14 234
2018 EN-02 60 27 13 0 0 0 0 87 0 15
2018 EN-03 20 50 13 10 8 0 0 70 18 40
2018 EN-04 28 36 17 12 7 0 0 64 19 86
2018 EN-05 35 39 13 3 9 1 0 74 12 75
2018 EN-06 60 27 13 0 0 0 0 87 0 15
2017 EN 33 37 12 11 6 0 0 71 17 265
2017 EN-02 28 50 7 7 7 0 0 78 14 14
2017 EN-03 29 54 7 5 4 2 0 84 9 56
2017 EN-04 30 35 12 16 6 0 0 65 23 97
2017 EN-05 37 27 14 11 11 0 0 64 22 73
2017 EN-06 57 24 19 0 0 0 0 81 0 21
2014 EN 35 36 14 10 4 0 1 72 14 251
2014 EN-02 45 45 9 0 0 0 0 91 0 11
2014 EN-03 33 30 16 16 5 0 0 63 21 43
2014 EN-04 34 35 15 10 3 0 2 71 14 105
2014 EN-05 30 41 12 9 6 2 0 72 15 66
2014 EN-06 46 38 13 4 0 0 0 83 4 24
2011 EN 33 42 13 8 4 0 0 75 12 269
2011 EN-02 35 45 20 0 0 0 0 80 0 20
2011 EN-03 29 35 22 7 7 0 0 64 15 55
2011 EN-04 36 41 12 7 4 0 0 77 12 95
2011 EN-05 27 50 8 12 2 2 0 78 14 66
2011 EN-06 42 39 10 6 3 0 0 81 10 31
2008 EN 21 38 17 13 11 0 0 59 24 211
2008 EN-03 14 43 18 10 14 0 0 57 24 49
2008 EN-04 18 36 22 17 7 0 0 54 24 72
2008 EN-05 21 42 14 11 12 0 0 63 23 57
2008 EN-06 40 25 10 10 10 0 5 68 21 20

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 16 42 16 11 8 1 7 62 21 89
2018 EN-04 9 36 18 18 9 0 9 50 30 11
2018 EN-05 16 43 15 11 5 2 8 65 18 61
2018 EN-06 21 50 7 0 21 0 0 71 21 14
2017 EN 18 39 11 19 5 3 5 62 26 100
2017 EN-04 12 29 12 41 0 6 0 44 44 17
2017 EN-05 15 42 9 14 9 4 7 63 26 55
2017 EN-06 37 48 5 10 0 0 0 84 10 19
2014 EN 17 40 18 10 6 2 6 62 18 98
2014 EN-04 6 29 24 24 18 0 0 35 41 17
2014 EN-05 20 44 20 4 6 0 6 68 11 50
2014 EN-06 19 43 14 14 0 0 10 68 16 21

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 16 49 13 13 8 0 0 66 22 237
2018 EN-02 31 31 13 19 6 0 0 63 25 16
2018 EN-03 15 45 10 23 8 0 0 60 30 40
2018 EN-04 14 51 13 15 8 0 0 64 23 87
2018 EN-05 11 53 16 8 12 1 0 64 20 76
2018 EN-06 33 60 7 0 0 0 0 93 0 15
2017 EN 20 42 13 16 8 0 0 63 24 264
2017 EN-02 43 21 22 7 7 0 0 64 14 14
2017 EN-03 20 39 18 20 4 0 0 59 23 56
2017 EN-04 15 43 9 22 10 0 0 59 32 97
2017 EN-05 18 51 14 7 11 0 0 69 18 73
2017 EN-06 40 30 15 10 5 0 0 70 15 20
2014 EN 12 31 16 21 19 0 0 44 40 251
2014 EN-02 9 27 18 27 18 0 0 36 45 11
2014 EN-03 9 32 30 14 14 0 0 42 28 43
2014 EN-04 12 29 13 26 20 0 0 41 46 105
2014 EN-05 15 27 11 20 26 0 2 43 46 66
2014 EN-06 8 54 17 13 8 0 0 63 21 24
2011 EN 30 42 16 8 3 0 0 72 12 270
2011 EN-02 30 35 20 15 0 0 0 65 15 20
2011 EN-03 25 49 13 9 4 0 0 75 13 55
2011 EN-04 28 37 24 8 2 0 0 65 11 95
2011 EN-05 24 52 10 7 4 1 0 77 12 67
2011 EN-06 52 29 10 3 6 0 0 81 10 31
2008 EN 24 43 17 11 6 0 0 67 17 212
2008 EN-03 24 41 18 8 8 0 0 65 16 49
2008 EN-04 14 50 19 13 4 0 0 64 17 72
2008 EN-05 29 40 14 10 7 0 0 69 17 58
2008 EN-06 30 50 10 5 5 0 0 80 10 20

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 46 43 7 3 1 0 0 89 4 234
2018 EN-02 50 38 6 0 6 0 0 88 6 16
2018 EN-03 46 46 8 0 0 0 0 92 0 39
2018 EN-04 40 47 8 3 2 0 0 86 6 86
2018 EN-05 52 39 4 4 0 1 0 92 4 75
2018 EN-06 47 47 7 0 0 0 0 93 0 15
2017 EN 47 41 8 3 1 0 0 88 4 264
2017 EN-02 22 64 7 7 0 0 0 86 7 14
2017 EN-03 54 36 9 2 0 0 0 89 2 56
2017 EN-04 39 47 9 5 0 0 0 86 5 97
2017 EN-05 52 36 7 1 4 0 0 88 5 73
2017 EN-06 62 33 5 0 0 0 0 95 0 21
2014 EN 42 40 12 4 2 0 0 82 6 251
2014 EN-02 27 64 9 0 0 0 0 91 0 11
2014 EN-03 35 49 9 5 2 0 0 84 7 43
2014 EN-04 42 36 15 3 4 0 0 78 7 105
2014 EN-05 51 32 9 6 2 0 0 83 8 66
2014 EN-06 38 50 8 4 0 0 0 88 4 24
2011 EN 47 38 9 5 1 0 0 85 7 270
2011 EN-02 35 35 20 5 5 0 0 70 10 20
2011 EN-03 49 31 11 5 4 0 0 80 9 55
2011 EN-04 46 40 7 5 1 0 0 86 6 95
2011 EN-05 45 45 6 4 0 0 0 90 4 67
2011 EN-06 55 32 6 6 0 0 0 87 6 31
2008 EN 38 45 8 7 2 0 0 83 9 212
2008 EN-03 27 55 14 2 2 0 0 82 4 49
2008 EN-04 36 46 7 8 3 0 0 82 11 72
2008 EN-05 40 41 3 12 3 0 0 81 16 58
2008 EN-06 55 45 0 0 0 0 0 100 0 20

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 53 36 7 3 0 0 0 89 3 236
2018 EN-02 44 50 6 0 0 0 0 94 0 16
2018 EN-03 56 28 10 5 0 0 0 85 5 39
2018 EN-04 54 34 9 2 0 0 0 89 2 87
2018 EN-05 49 41 4 4 1 1 0 91 5 76
2018 EN-06 60 40 0 0 0 0 0 100 0 15
2017 EN 56 33 5 5 1 0 0 89 6 264
2017 EN-02 28 57 7 7 0 0 0 86 7 14
2017 EN-03 70 21 5 3 0 0 0 91 3 56
2017 EN-04 53 35 5 6 1 0 0 88 7 97
2017 EN-05 51 37 5 4 3 0 0 88 7 73
2017 EN-06 76 19 0 5 0 0 0 95 5 21
2014 EN 46 39 7 6 2 0 0 85 8 251
2014 EN-02 36 55 9 0 0 0 0 91 0 11
2014 EN-03 42 37 7 12 2 0 0 79 14 43
2014 EN-04 44 38 8 7 4 0 0 82 10 105
2014 EN-05 53 35 6 5 2 0 0 88 6 66
2014 EN-06 54 42 4 0 0 0 0 96 0 24
2011 EN 54 39 3 3 1 0 0 93 4 270
2011 EN-02 40 50 0 10 0 0 0 90 10 20
2011 EN-03 55 36 4 2 4 0 0 91 5 55
2011 EN-04 49 45 3 2 0 0 0 95 2 95
2011 EN-05 57 36 4 3 0 0 0 93 3 67
2011 EN-06 74 23 0 0 3 0 0 97 3 31
2008 EN 49 38 6 5 3 0 0 86 8 212
2008 EN-03 49 29 16 4 2 0 0 78 6 49
2008 EN-04 42 51 1 3 3 0 0 93 6 72
2008 EN-05 53 31 3 9 3 0 0 84 12 58
2008 EN-06 60 40 0 0 0 0 0 100 0 20

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 17 32 18 21 11 1 0 50 32 237
2018 EN-02 38 25 13 13 6 6 0 67 20 16
2018 EN-03 30 20 20 18 13 0 0 50 30 40
2018 EN-04 11 33 18 22 15 0 0 45 37 87
2018 EN-05 12 32 18 26 9 3 0 45 36 76
2018 EN-06 13 60 13 13 0 0 0 73 13 15
2017 EN 20 33 13 18 14 2 0 54 32 264
2017 EN-02 35 22 22 7 14 0 0 57 22 14
2017 EN-03 23 27 14 20 11 4 2 53 32 56
2017 EN-04 10 37 14 22 16 2 0 48 38 96
2017 EN-05 25 29 14 15 16 1 0 54 32 73
2017 EN-06 24 57 5 9 5 0 0 81 14 21
2014 EN 10 24 16 24 24 1 1 35 49 251
2014 EN-02 18 27 9 27 18 0 0 45 45 11
2014 EN-03 14 26 16 14 28 2 0 40 43 43
2014 EN-04 10 19 17 26 28 1 0 29 54 105
2014 EN-05 9 26 16 24 23 0 2 35 48 66
2014 EN-06 8 33 13 29 13 0 4 43 43 24
2011 EN 20 36 22 13 9 0 0 56 22 270
2011 EN-02 15 35 30 10 10 0 0 50 20 20
2011 EN-03 25 29 16 22 7 0 0 55 29 55
2011 EN-04 15 40 24 12 9 0 0 55 21 95
2011 EN-05 10 45 24 10 10 0 0 55 21 67
2011 EN-06 48 19 16 10 6 0 0 68 16 31
2008 EN 12 36 21 16 14 0 0 49 30 212
2008 EN-03 8 37 18 18 18 0 0 45 37 49
2008 EN-04 6 38 29 14 14 0 0 43 28 72
2008 EN-05 10 38 17 19 14 2 0 49 33 58
2008 EN-06 40 30 15 5 10 0 0 70 15 20

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 22 27 16 16 17 1 2 49 35 237
2018 EN-02 31 25 25 13 0 6 0 60 13 16
2018 EN-03 40 13 23 5 18 0 3 54 23 40
2018 EN-04 15 36 5 16 26 0 2 52 44 87
2018 EN-05 13 24 25 21 14 1 1 38 36 76
2018 EN-06 40 27 7 27 0 0 0 67 27 15
2017 EN 24 24 14 15 19 3 2 50 35 265
2017 EN-02 22 28 22 7 7 7 7 58 17 14
2017 EN-03 27 21 16 18 16 2 0 49 34 56
2017 EN-04 11 27 20 15 23 3 1 40 40 97
2017 EN-05 33 18 7 16 20 3 3 54 39 73
2017 EN-06 43 33 5 5 9 0 5 80 15 21
2014 EN 14 25 16 17 26 2 1 39 44 251
2014 EN-02 18 18 18 27 18 0 0 36 45 11
2014 EN-03 7 18 21 21 33 0 0 25 54 43
2014 EN-04 14 17 17 18 31 2 0 32 51 105
2014 EN-05 18 33 12 12 18 3 3 55 32 66
2014 EN-06 8 42 13 13 21 0 4 52 35 24
2011 EN 15 33 14 19 17 0 0 49 37 269
2011 EN-02 20 35 10 25 10 0 0 55 35 20
2011 EN-03 13 27 16 27 15 2 0 41 43 55
2011 EN-04 11 33 18 19 19 0 1 44 38 95
2011 EN-05 9 39 11 15 26 0 0 48 41 66
2011 EN-06 42 32 13 10 3 0 0 74 13 31
2008 EN 13 28 16 19 23 0 1 41 42 212
2008 EN-03 16 35 14 10 22 0 2 52 33 49
2008 EN-04 6 22 18 28 26 0 0 28 54 72
2008 EN-05 16 26 16 14 29 0 0 41 43 58
2008 EN-06 25 30 20 20 0 0 5 58 21 20

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 24 44 12 11 8 0 0 69 19 237
2018 EN-02 31 38 25 6 0 0 0 69 6 16
2018 EN-03 22 49 7 15 7 0 0 71 22 41
2018 EN-04 22 37 14 16 10 0 0 59 27 86
2018 EN-05 24 51 9 7 8 1 0 76 15 76
2018 EN-06 40 40 13 7 0 0 0 80 7 15
2017 EN 27 42 14 10 6 0 1 69 17 262
2017 EN-02 28 36 22 0 7 0 7 69 8 14
2017 EN-03 30 45 18 0 5 0 2 76 5 56
2017 EN-04 25 39 15 15 7 0 0 64 22 96
2017 EN-05 21 44 13 14 8 0 0 65 22 71
2017 EN-06 43 43 9 5 0 0 0 86 5 21
2014 EN 22 39 16 15 9 0 0 61 24 251
2014 EN-02 18 73 0 9 0 0 0 91 9 11
2014 EN-03 16 39 19 21 5 0 0 56 26 43
2014 EN-04 20 36 14 16 12 1 0 57 29 105
2014 EN-05 24 35 18 12 11 0 0 59 23 66
2014 EN-06 29 46 17 8 0 0 0 75 8 24
2011 EN 28 46 13 9 3 0 0 75 13 269
2011 EN-02 35 40 15 10 0 0 0 75 10 20
2011 EN-03 22 45 22 4 7 0 0 67 11 55
2011 EN-04 29 50 10 7 4 0 0 79 12 94
2011 EN-05 19 48 12 19 1 0 0 67 21 67
2011 EN-06 55 35 6 3 0 0 0 90 3 31

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 27 36 16 12 8 1 0 64 20 237
2018 EN-02 50 38 13 0 0 0 0 88 0 16
2018 EN-03 24 37 15 17 7 0 0 61 24 41
2018 EN-04 23 37 12 15 12 1 0 61 27 86
2018 EN-05 25 34 22 9 8 1 0 60 17 76
2018 EN-06 40 33 13 13 0 0 0 73 13 15
2017 EN 22 43 14 14 7 0 0 65 21 263
2017 EN-02 43 43 0 7 7 0 0 86 14 14
2017 EN-03 25 50 13 5 5 0 2 76 11 56
2017 EN-04 16 41 18 18 7 0 0 58 25 97
2017 EN-05 20 38 16 17 10 0 0 58 27 71
2017 EN-06 38 38 14 9 0 0 0 76 9 21
2014 EN 23 33 21 11 12 0 0 56 24 251
2014 EN-02 36 27 27 0 9 0 0 64 9 11
2014 EN-03 21 26 28 14 12 0 0 47 26 43
2014 EN-04 22 28 23 15 12 0 0 50 28 105
2014 EN-05 23 39 13 9 15 0 0 62 24 66
2014 EN-06 21 54 17 0 8 0 0 75 8 24

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 25 37 18 13 6 1 0 63 19 234
2018 EN-02 50 44 6 0 0 0 0 94 0 16
2018 EN-03 32 32 15 12 10 0 0 63 22 41
2018 EN-04 16 41 20 14 7 1 0 58 21 85
2018 EN-05 21 36 20 16 7 1 0 57 23 76
2018 EN-06 38 31 23 8 0 0 0 69 8 13
2017 EN 24 42 12 16 6 0 0 66 22 262
2017 EN-02 35 50 7 0 7 0 0 86 7 14
2017 EN-03 25 46 9 12 5 0 2 73 18 56
2017 EN-04 22 34 15 23 6 0 0 56 29 97
2017 EN-05 19 49 14 10 8 0 0 67 19 70
2017 EN-06 43 38 0 19 0 0 0 81 19 21
2014 EN 21 38 18 14 9 0 0 59 23 250
2014 EN-02 36 45 9 0 9 0 0 82 9 11
2014 EN-03 21 37 14 16 12 0 0 58 28 43
2014 EN-04 19 38 15 16 11 0 0 58 27 104
2014 EN-05 20 32 27 14 6 0 2 52 20 66
2014 EN-06 21 50 17 4 8 0 0 71 13 24
2011 EN 29 47 12 7 6 0 0 76 12 268
2011 EN-02 15 75 10 0 0 0 0 90 0 20
2011 EN-03 20 53 15 2 11 0 0 73 13 55
2011 EN-04 32 43 12 12 2 0 0 75 14 95
2011 EN-05 28 43 15 6 8 0 0 71 14 65
2011 EN-06 48 35 3 6 6 0 0 84 13 31

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 19 35 22 13 10 2 0 55 23 237
2018 EN-02 25 56 6 6 0 6 0 87 7 16
2018 EN-03 28 28 20 15 10 0 0 55 25 40
2018 EN-04 16 33 22 15 13 1 0 50 28 87
2018 EN-05 13 33 29 11 12 3 0 47 23 76
2018 EN-06 33 40 13 13 0 0 0 73 13 15
2017 EN 20 32 25 12 8 2 0 54 21 264
2017 EN-02 22 21 43 0 7 7 0 46 8 14
2017 EN-03 23 32 25 9 4 5 2 60 13 56
2017 EN-04 15 30 28 17 10 0 0 45 27 96
2017 EN-05 22 34 22 12 8 1 0 57 21 73
2017 EN-06 33 34 9 9 9 5 0 70 20 21

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 41 32 15 8 3 0 0 74 11 237
2018 EN-02 75 19 0 6 0 0 0 94 6 16
2018 EN-03 48 28 18 5 3 0 0 75 8 40
2018 EN-04 38 34 14 10 3 0 0 72 14 87
2018 EN-05 36 33 18 7 5 1 0 69 12 76
2018 EN-06 33 47 13 7 0 0 0 80 7 15
2017 EN 41 34 11 8 5 0 1 76 13 264
2017 EN-02 43 50 0 0 0 0 7 100 0 14
2017 EN-03 55 30 5 4 4 0 2 87 7 56
2017 EN-04 37 34 11 13 4 0 0 71 18 97
2017 EN-05 34 33 18 8 7 0 0 67 15 73
2017 EN-06 52 38 5 0 5 0 0 91 5 21
2014 EN 35 31 17 10 6 0 1 67 16 251
2014 EN-02 9 55 18 18 0 0 0 64 18 11
2014 EN-03 42 14 25 9 9 0 0 56 19 43
2014 EN-04 34 33 16 10 6 0 0 68 16 105
2014 EN-05 30 41 12 9 6 0 2 72 15 66
2014 EN-06 50 13 17 8 8 0 4 65 17 24
2011 EN 34 40 12 9 3 1 1 75 12 270
2011 EN-02 25 50 20 0 0 0 5 79 0 20
2011 EN-03 40 33 9 11 7 0 0 73 18 55
2011 EN-04 36 39 11 9 2 2 1 77 12 95
2011 EN-05 24 43 19 10 1 0 1 68 12 67
2011 EN-06 42 42 3 6 6 0 0 84 13 31

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 17 35 30 11 6 0 0 52 17 237
2018 EN-02 38 25 25 6 6 0 0 63 13 16
2018 EN-03 27 39 24 2 7 0 0 66 10 41
2018 EN-04 13 38 33 7 9 0 0 51 16 86
2018 EN-05 14 29 33 18 4 1 0 44 23 76
2018 EN-06 7 33 33 27 0 0 0 40 27 15
2017 EN 18 40 24 11 6 0 1 59 17 265
2017 EN-02 28 29 36 7 0 0 0 57 7 14
2017 EN-03 29 45 20 5 2 0 0 73 7 56
2017 EN-04 19 42 23 11 4 0 1 61 16 97
2017 EN-05 12 37 29 12 10 0 0 49 22 73
2017 EN-06 5 34 19 24 14 0 5 40 40 21
2014 EN 23 41 21 10 6 0 0 64 16 251
2014 EN-02 9 55 27 0 9 0 0 64 9 11
2014 EN-03 21 42 26 5 5 0 2 64 10 43
2014 EN-04 21 46 22 7 5 0 0 67 11 105
2014 EN-05 30 33 15 14 8 0 0 64 21 66
2014 EN-06 21 29 17 29 4 0 0 50 33 24
2011 EN 22 38 24 12 5 0 0 59 17 269
2011 EN-02 35 60 5 0 0 0 0 95 0 20
2011 EN-03 22 44 25 4 5 0 0 65 9 55
2011 EN-04 22 37 28 12 1 0 0 59 13 95
2011 EN-05 18 37 22 15 7 0 0 55 22 67
2011 EN-06 20 13 23 27 17 0 0 33 43 30
2008 EN 15 35 26 14 10 0 0 50 25 212
2008 EN-03 8 47 22 18 4 0 0 55 22 49
2008 EN-04 15 35 28 14 8 0 0 50 22 72
2008 EN-05 10 31 31 10 17 0 0 41 28 58
2008 EN-06 20 20 25 15 20 0 0 40 35 20

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 EN 19 49 32 237
2018 EN-02 25 31 44 16
2018 EN-03 17 59 24 41
2018 EN-04 20 44 37 87
2018 EN-05 18 50 32 76
2018 EN-06 14 57 29 14
2017 EN 21 49 30 265
2017 EN-02 50 43 7 14
2017 EN-03 9 52 39 56
2017 EN-04 17 47 35 97
2017 EN-05 29 47 25 73
2017 EN-06 28 57 14 21
2014 EN 25 39 36 251
2014 EN-02 18 36 45 11
2014 EN-03 30 42 28 43
2014 EN-04 18 38 44 105
2014 EN-05 27 47 26 66
2014 EN-06 38 21 42 24
2011 EN 19 48 33 270
2011 EN-02 30 35 35 20
2011 EN-03 16 51 33 55
2011 EN-04 17 45 38 95
2011 EN-05 15 55 30 67
2011 EN-06 26 45 29 31

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 EN 18 31 31 9 2 9 45
2018 EN-04 24 24 29 12 6 6 17
2018 EN-05 21 21 36 14 0 7 14
2017 EN 32 23 24 9 9 3 57
2017 EN-04 41 18 24 6 6 6 17
2017 EN-05 38 14 33 10 5 0 21
2014 EN 39 26 16 16 9999 3 62
2014 EN-03 31 38 15 8 9999 8 13
2014 EN-04 42 16 21 21 9999 0 19
2014 EN-05 39 22 11 22 9999 6 18
2011 EN 28 22 34 8 9999 8 50
2011 EN-04 44 19 25 6 9999 6 16
2011 EN-05 70 0 20 10 9999 0 10
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 38 45 11 5 2 0 0 83 6 237
2018 EN-02 69 13 19 0 0 0 0 81 0 16
2018 EN-03 29 46 20 2 2 0 0 76 5 41
2018 EN-04 33 52 8 5 2 0 0 85 7 86
2018 EN-05 33 47 9 8 1 1 0 81 9 76
2018 EN-06 67 27 7 0 0 0 0 93 0 15
2017 EN 38 44 9 5 3 0 0 82 8 265
2017 EN-02 50 43 0 7 0 0 0 93 7 14
2017 EN-03 43 45 11 2 0 0 0 88 2 56
2017 EN-04 30 47 11 7 4 0 0 77 11 97
2017 EN-05 36 45 11 4 4 0 0 81 8 73
2017 EN-06 72 19 0 5 5 0 0 91 9 21
2014 EN 32 42 16 3 5 1 0 75 8 251
2014 EN-02 9 64 18 9 0 0 0 73 9 11
2014 EN-03 21 49 19 2 9 0 0 70 12 43
2014 EN-04 33 38 19 4 3 3 0 73 7 105
2014 EN-05 35 44 11 3 8 0 0 79 11 66
2014 EN-06 46 38 17 0 0 0 0 83 0 24
2011 EN 33 45 14 6 1 0 0 78 7 269
2011 EN-02 20 50 25 5 0 0 0 70 5 20
2011 EN-03 27 49 15 4 2 2 2 79 6 55
2011 EN-04 36 43 13 6 2 0 0 79 9 94
2011 EN-05 22 49 18 9 1 0 0 72 10 67
2011 EN-06 68 29 0 3 0 0 0 97 3 31
2008 EN 24 45 19 7 5 0 0 69 12 212
2008 EN-03 18 51 27 2 2 0 0 69 4 49
2008 EN-04 22 38 22 11 6 1 0 61 17 72
2008 EN-05 24 45 14 7 10 0 0 69 17 58
2008 EN-06 45 50 5 0 0 0 0 95 0 20

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 17 41 23 13 5 0 0 59 18 237
2018 EN-02 38 19 31 13 0 0 0 56 13 16
2018 EN-03 15 45 25 13 3 0 0 60 15 40
2018 EN-04 15 39 20 18 8 0 0 54 26 87
2018 EN-05 12 46 25 11 5 1 0 59 16 76
2018 EN-06 33 47 20 0 0 0 0 80 0 15
2017 EN 19 41 20 14 6 0 1 60 20 265
2017 EN-02 29 43 0 14 7 7 0 77 23 14
2017 EN-03 29 41 25 2 2 0 2 71 4 56
2017 EN-04 10 38 23 22 7 0 0 48 29 97
2017 EN-05 19 48 16 11 4 0 1 68 15 73
2017 EN-06 28 29 14 24 5 0 0 57 28 21
2014 EN 20 34 24 13 7 1 0 55 20 251
2014 EN-02 36 9 36 9 9 0 0 45 18 11
2014 EN-03 12 49 21 9 7 2 0 62 17 43
2014 EN-04 18 29 32 15 5 1 0 47 20 105
2014 EN-05 23 38 14 12 12 2 0 61 25 66
2014 EN-06 29 33 21 13 4 0 0 63 17 24
2011 EN 22 42 18 13 5 0 0 64 18 268
2011 EN-02 20 35 30 15 0 0 0 55 15 20
2011 EN-03 13 47 24 7 7 2 0 61 15 55
2011 EN-04 23 40 19 13 5 0 0 63 18 95
2011 EN-05 18 45 14 17 6 0 0 64 23 66
2011 EN-06 40 33 10 13 3 0 0 73 17 30

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 12 30 35 16 5 0 3 21 43 236
2018 EN-02 0 31 38 13 13 0 6 27 33 16
2018 EN-03 12 20 41 22 0 0 5 23 33 41
2018 EN-04 15 31 29 17 6 0 1 24 47 86
2018 EN-05 12 32 37 11 5 1 3 16 45 76
2018 EN-06 7 43 36 14 0 0 0 14 50 14
2017 EN 10 29 38 14 6 1 1 21 40 263
2017 EN-02 0 14 57 29 0 0 0 29 14 14
2017 EN-03 9 21 36 23 7 2 2 31 32 56
2017 EN-04 9 37 33 12 6 2 1 18 48 95
2017 EN-05 8 33 44 7 5 0 3 13 42 73
2017 EN-06 19 14 33 24 10 0 0 34 33 21
2014 EN 11 30 41 14 4 0 1 17 41 250
2014 EN-02 18 18 36 27 0 0 0 27 36 11
2014 EN-03 14 28 42 9 7 0 0 16 42 43
2014 EN-04 9 30 39 16 3 0 3 20 40 104
2014 EN-05 11 35 41 11 3 0 0 14 46 66
2014 EN-06 17 25 46 13 0 0 0 13 42 24
2011 EN 9 29 39 16 5 1 0 21 39 270
2011 EN-02 10 20 40 25 5 0 0 30 30 20
2011 EN-03 13 20 44 16 5 2 0 22 33 55
2011 EN-04 7 27 37 21 5 1 1 27 35 95
2011 EN-05 7 40 42 4 4 1 0 9 48 67
2011 EN-06 10 32 32 19 6 0 0 26 42 31
2008 EN 17 37 30 13 2 0 0 15 55 212
2008 EN-03 22 24 41 10 2 0 0 12 47 49
2008 EN-04 18 42 26 13 1 0 0 14 60 72
2008 EN-05 19 40 28 10 2 0 2 12 60 58
2008 EN-06 5 45 25 25 0 0 0 25 50 20

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 8 18 35 25 11 0 3 37 27 237
2018 EN-02 0 13 25 31 25 0 6 60 13 16
2018 EN-03 5 22 29 24 15 0 5 41 28 41
2018 EN-04 13 17 37 19 13 0 1 32 31 86
2018 EN-05 7 20 36 28 7 1 3 36 27 76
2018 EN-06 0 13 47 33 0 0 7 36 14 15
2017 EN 13 19 30 23 11 3 1 36 33 263
2017 EN-02 0 14 36 50 0 0 0 50 14 14
2017 EN-03 11 18 25 18 20 7 2 41 31 56
2017 EN-04 15 20 28 22 9 4 2 34 37 95
2017 EN-05 10 22 38 26 4 0 0 30 31 73
2017 EN-06 24 0 33 19 24 0 0 43 24 21
2014 EN 11 26 34 20 6 1 3 26 38 251
2014 EN-02 18 9 9 36 18 0 9 60 30 11
2014 EN-03 7 28 30 23 7 2 2 32 37 43
2014 EN-04 13 26 31 19 5 1 5 25 41 105
2014 EN-05 12 26 42 15 5 0 0 20 38 66
2014 EN-06 4 33 42 21 0 0 0 21 38 24
2011 EN 6 24 30 25 12 1 1 38 30 268
2011 EN-02 10 5 20 45 20 0 0 65 15 20
2011 EN-03 7 13 35 24 19 2 0 43 21 54
2011 EN-04 2 25 29 24 13 3 3 39 29 95
2011 EN-05 11 32 27 24 5 0 2 29 43 66
2011 EN-06 0 35 35 19 10 0 0 29 35 31
2008 EN 28 30 25 11 5 1 0 16 59 212
2008 EN-03 24 29 22 16 6 2 0 23 54 49
2008 EN-04 32 25 31 10 1 1 0 11 58 72
2008 EN-05 31 40 22 5 2 0 0 7 71 58
2008 EN-06 30 25 15 15 15 0 0 30 55 20

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 22 38 24 12 2 1 1 14 61 236
2018 EN-02 13 31 38 6 6 6 0 13 47 16
2018 EN-03 20 37 20 17 2 0 5 21 59 41
2018 EN-04 22 38 22 14 1 1 1 15 62 86
2018 EN-05 25 37 28 8 1 1 0 9 63 76
2018 EN-06 21 50 14 14 0 0 0 14 71 14
2017 EN 28 29 31 8 4 1 0 12 57 265
2017 EN-02 14 36 35 14 0 0 0 14 50 14
2017 EN-03 11 30 38 7 9 4 2 17 43 56
2017 EN-04 31 29 25 12 3 0 0 15 60 97
2017 EN-05 41 25 30 1 3 0 0 4 66 73
2017 EN-06 24 24 43 9 0 0 0 9 47 21
2014 EN 37 33 22 5 2 0 0 7 70 250
2014 EN-02 36 27 27 0 9 0 0 9 64 11
2014 EN-03 26 35 35 2 2 0 0 5 60 43
2014 EN-04 36 35 20 5 3 0 1 8 72 105
2014 EN-05 46 28 17 9 0 0 0 9 74 65
2014 EN-06 33 42 21 4 0 0 0 4 75 24
2011 EN 31 31 27 7 3 0 1 10 63 269
2011 EN-02 20 25 40 10 5 0 0 15 45 20
2011 EN-03 33 25 27 9 5 0 0 15 58 55
2011 EN-04 25 34 29 7 2 0 2 10 60 95
2011 EN-05 39 34 19 6 1 0 0 7 73 67
2011 EN-06 33 33 23 3 7 0 0 10 67 30
2008 EN 48 29 17 5 0 0 0 6 77 211
2008 EN-03 49 29 14 6 2 0 0 8 78 49
2008 EN-04 44 31 22 3 0 0 0 3 75 72
2008 EN-05 60 21 16 4 0 0 0 4 81 57
2008 EN-06 35 50 0 10 0 0 5 11 89 20

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 14 24 38 18 4 1 1 23 39 234
2018 EN-02 0 13 38 38 13 0 0 50 13 16
2018 EN-03 15 10 48 10 10 3 5 22 27 40
2018 EN-04 9 34 34 20 1 0 1 21 44 85
2018 EN-05 16 24 36 20 3 3 0 23 41 76
2018 EN-06 36 21 43 0 0 0 0 0 57 14
2017 EN 11 25 39 18 6 0 1 25 36 264
2017 EN-02 0 7 50 35 7 0 0 43 7 14
2017 EN-03 11 20 34 23 11 0 2 34 31 56
2017 EN-04 10 25 41 15 9 0 0 24 35 96
2017 EN-05 8 30 40 19 0 1 1 20 40 73
2017 EN-06 28 24 34 14 0 0 0 14 52 21
2014 EN 10 27 43 16 4 0 0 20 37 251
2014 EN-02 0 27 27 45 0 0 0 45 27 11
2014 EN-03 7 33 37 14 9 0 0 23 39 43
2014 EN-04 9 24 47 18 3 0 0 21 32 105
2014 EN-05 12 26 42 14 5 2 0 19 39 66
2014 EN-06 17 33 42 8 0 0 0 8 50 24
2011 EN 12 26 41 16 5 0 0 21 38 269
2011 EN-02 0 10 45 35 10 0 0 45 10 20
2011 EN-03 9 22 44 20 5 0 0 25 31 55
2011 EN-04 7 24 44 21 2 0 1 23 32 95
2011 EN-05 21 30 39 5 5 0 0 9 52 66
2011 EN-06 19 42 26 6 6 0 0 13 61 31
2008 EN 19 30 34 14 2 0 0 16 50 212
2008 EN-03 24 27 33 14 2 0 0 16 51 49
2008 EN-04 22 31 33 13 1 0 0 14 53 72
2008 EN-05 16 29 43 10 2 0 0 12 45 58
2008 EN-06 10 45 35 10 0 0 0 10 55 20

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 17 24 33 18 5 1 2 23 43 236
2018 EN-02 13 0 38 31 13 0 6 47 13 16
2018 EN-03 12 22 20 32 7 2 5 42 37 41
2018 EN-04 16 35 31 12 5 0 1 16 52 86
2018 EN-05 24 17 41 12 3 3 1 15 42 76
2018 EN-06 7 21 43 29 0 0 0 29 29 14
2017 EN 18 28 31 15 7 1 1 22 47 265
2017 EN-02 0 29 22 29 7 7 7 42 33 14
2017 EN-03 13 23 29 16 16 2 2 33 37 56
2017 EN-04 17 27 34 17 6 0 0 23 43 97
2017 EN-05 25 32 32 9 3 0 0 12 56 73
2017 EN-06 28 28 24 14 0 0 5 15 60 21
2014 EN 21 37 28 8 5 0 0 13 58 251
2014 EN-02 9 36 27 18 9 0 0 27 45 11
2014 EN-03 19 40 26 9 5 0 2 14 60 43
2014 EN-04 21 39 27 9 5 0 0 13 60 105
2014 EN-05 24 30 33 8 3 2 0 11 56 66
2014 EN-06 25 42 25 0 8 0 0 8 67 24
2011 EN 20 29 31 14 6 1 0 19 49 270
2011 EN-02 5 0 60 20 10 5 0 32 5 20
2011 EN-03 13 31 31 20 5 0 0 25 44 55
2011 EN-04 16 34 31 12 6 1 1 18 51 95
2011 EN-05 27 31 28 12 1 0 0 13 58 67
2011 EN-06 42 19 19 10 10 0 0 19 61 31
2008 EN 35 32 23 8 2 0 0 10 67 212
2008 EN-03 39 20 31 8 2 0 0 10 59 49
2008 EN-04 36 35 21 7 1 0 0 8 71 72
2008 EN-05 38 40 17 3 2 0 0 5 78 58
2008 EN-06 25 35 25 15 0 0 0 15 60 20

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 11 20 31 24 10 2 2 36 32 234
2018 EN-02 13 6 19 19 38 6 0 60 20 16
2018 EN-03 15 18 20 33 8 3 5 43 35 40
2018 EN-04 9 23 33 22 9 1 2 33 34 86
2018 EN-05 13 19 37 21 8 1 0 30 32 75
2018 EN-06 0 21 36 36 0 7 0 38 23 14
2017 EN 8 19 31 25 11 4 4 38 29 265
2017 EN-02 0 14 29 36 22 0 0 57 14 14
2017 EN-03 7 11 25 25 16 13 4 49 21 56
2017 EN-04 9 18 31 27 6 3 6 36 30 97
2017 EN-05 5 23 37 21 12 1 0 33 29 73
2017 EN-06 14 28 24 19 5 0 9 27 47 21
2014 EN 6 16 33 28 12 2 3 42 24 251
2014 EN-02 9 9 18 36 27 0 0 64 18 11
2014 EN-03 2 23 26 23 21 0 5 46 27 43
2014 EN-04 6 14 34 29 10 3 5 41 22 105
2014 EN-05 6 17 32 33 8 5 0 43 24 66
2014 EN-06 13 17 42 21 8 0 0 29 29 24
2011 EN 7 18 25 32 13 1 3 48 26 269
2011 EN-02 0 10 30 20 40 0 0 60 10 20
2011 EN-03 7 9 27 29 22 4 2 54 17 55
2011 EN-04 2 18 19 44 9 1 6 58 22 95
2011 EN-05 12 21 31 25 7 0 3 34 34 67
2011 EN-06 17 37 17 23 7 0 0 30 53 30
2008 EN 15 25 31 19 6 2 2 26 42 212
2008 EN-03 16 22 29 18 12 2 0 31 40 49
2008 EN-04 17 21 31 19 4 4 4 26 41 72
2008 EN-05 16 29 34 14 3 2 2 18 46 58
2008 EN-06 10 35 30 20 0 0 5 21 47 20

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EN 28 33 28 8 1 1 1 9 62 235
2018 EN-02 25 25 19 6 13 6 6 21 57 16
2018 EN-03 17 37 29 12 0 2 2 13 56 41
2018 EN-04 28 37 24 9 0 0 1 9 66 86
2018 EN-05 37 25 32 4 0 1 0 4 64 75
2018 EN-06 14 50 29 7 0 0 0 7 64 14
2017 EN 28 30 31 6 4 1 1 10 59 265
2017 EN-02 7 22 50 14 7 0 0 22 29 14
2017 EN-03 13 27 39 7 7 5 2 15 42 56
2017 EN-04 35 32 24 4 4 0 1 8 68 97
2017 EN-05 35 30 27 5 1 0 0 7 66 73
2017 EN-06 24 33 38 5 0 0 0 5 57 21
2014 EN 40 29 23 6 1 0 2 6 70 250
2014 EN-02 36 18 18 27 0 0 0 27 55 11
2014 EN-03 19 44 30 2 0 0 5 2 66 43
2014 EN-04 50 24 18 5 2 0 2 7 75 105
2014 EN-05 42 31 23 5 0 0 0 5 72 65
2014 EN-06 38 25 29 8 0 0 0