2018 Public Service Employee Survey Results by Theme for the Public Services and Procurement Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - EG

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 32 41 14 6 7 0 0 73 13 241
2018 EG-04 23 50 13 7 7 0 0 73 13 60
2018 EG-05 40 37 20 0 3 0 0 77 3 30
2018 EG-06 34 35 10 9 12 0 0 69 21 91
2018 EG-07 40 50 7 3 0 0 0 90 3 30
2017 EG 28 47 13 8 4 0 0 75 12 275
2017 EG-02 30 30 30 0 10 0 0 60 10 10
2017 EG-04 18 55 18 7 2 0 0 73 9 55
2017 EG-05 25 48 16 11 0 0 0 73 11 56
2017 EG-06 30 40 9 11 9 0 0 71 20 95
2017 EG-07 44 44 10 3 0 0 0 87 3 39
2014 EG 26 42 12 11 8 0 0 68 19 323
2014 EG-03 20 33 13 27 7 0 0 53 33 15
2014 EG-04 31 38 13 12 5 0 0 69 17 75
2014 EG-05 21 48 16 7 9 0 0 69 15 58
2014 EG-06 28 41 9 11 10 0 0 70 21 128
2014 EG-07 22 44 11 11 11 0 0 67 22 27
2011 EG 35 37 14 10 4 0 0 72 14 359
2011 EG-02 40 40 10 10 0 0 0 80 10 10
2011 EG-03 25 33 29 8 4 0 0 58 13 24
2011 EG-04 36 39 14 10 1 0 0 75 11 72
2011 EG-05 35 39 10 10 6 0 0 74 16 69
2011 EG-06 33 38 13 10 6 0 0 71 16 144
2011 EG-07 38 28 16 13 6 0 0 66 19 32
2008 EG 28 43 14 7 7 0 1 71 15 294
2008 EG-02 29 50 14 0 7 0 0 79 7 14
2008 EG-03 35 45 10 3 3 0 3 83 7 31
2008 EG-04 29 32 21 10 6 0 2 62 16 62
2008 EG-05 27 49 12 6 6 0 0 76 12 51
2008 EG-06 23 48 10 9 11 0 0 71 20 102
2008 EG-07 33 33 22 7 4 0 0 67 11 27

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 26 37 18 10 9 0 0 64 19 242
2018 EG-04 25 43 16 5 11 0 0 67 16 61
2018 EG-05 43 33 17 3 3 0 0 77 7 30
2018 EG-06 20 38 16 15 11 0 0 58 26 93
2018 EG-07 36 32 18 11 4 0 0 68 14 28
2017 EG 21 37 20 12 10 0 0 58 22 275
2017 EG-02 30 50 10 0 10 0 0 80 10 10
2017 EG-04 16 42 16 16 9 0 0 58 25 55
2017 EG-05 20 47 16 14 4 0 0 66 18 56
2017 EG-06 21 25 23 13 18 0 0 46 30 95
2017 EG-07 28 46 21 5 0 0 0 74 5 39

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 53 31 9 5 1 0 0 85 7 243
2018 EG-04 44 43 10 2 2 0 0 87 3 61
2018 EG-05 57 37 7 0 0 0 0 93 0 30
2018 EG-06 56 25 8 10 2 0 0 81 12 93
2018 EG-07 72 21 3 3 0 0 0 93 3 29
2017 EG 49 38 9 3 1 0 0 87 4 275
2017 EG-02 60 30 10 0 0 0 0 90 0 10
2017 EG-04 38 47 7 7 0 0 0 85 7 55
2017 EG-05 41 39 14 5 0 0 0 80 5 56
2017 EG-06 50 39 6 2 2 1 0 89 4 95
2017 EG-07 69 26 5 0 0 0 0 95 0 39
2014 EG 60 28 8 2 2 0 0 88 5 323
2014 EG-03 40 33 20 0 7 0 0 73 7 15
2014 EG-04 62 27 8 3 1 0 0 88 4 75
2014 EG-05 62 33 3 0 2 0 0 95 2 58
2014 EG-06 59 27 8 2 4 0 0 86 6 128
2014 EG-07 63 26 7 4 0 0 0 89 4 27
2011 EG 60 30 8 1 0 0 0 90 2 360
2011 EG-02 70 30 0 0 0 0 0 100 0 10
2011 EG-03 58 33 8 0 0 0 0 92 0 24
2011 EG-04 66 25 10 0 0 0 0 90 0 73
2011 EG-05 65 26 7 1 0 0 0 91 1 69
2011 EG-06 53 35 8 3 1 0 0 88 3 144
2011 EG-07 56 34 9 0 0 0 0 91 0 32

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 42 38 12 6 2 0 0 80 8 243
2018 EG-04 46 34 11 5 2 0 2 82 7 61
2018 EG-05 47 43 7 0 3 0 0 90 3 30
2018 EG-06 38 38 14 9 2 0 0 75 11 93
2018 EG-07 55 34 7 3 0 0 0 90 3 29
2017 EG 37 39 13 8 2 0 0 77 10 275
2017 EG-02 40 40 10 10 0 0 0 80 10 10
2017 EG-04 36 40 11 11 2 0 0 76 13 55
2017 EG-05 30 50 9 9 2 0 0 80 11 56
2017 EG-06 37 35 16 9 3 0 0 72 13 95
2017 EG-07 51 36 13 0 0 0 0 87 0 39
2014 EG 35 40 15 5 5 0 0 75 10 322
2014 EG-03 20 40 27 7 7 0 0 60 13 15
2014 EG-04 38 37 19 4 1 1 0 76 5 75
2014 EG-05 36 41 17 2 3 0 0 78 5 58
2014 EG-06 35 39 10 7 8 0 0 75 15 127
2014 EG-07 30 48 11 4 7 0 0 78 11 27
2011 EG 42 40 10 6 3 0 0 81 9 360
2011 EG-02 40 50 0 10 0 0 0 90 10 10
2011 EG-03 33 46 8 8 4 0 0 79 13 24
2011 EG-04 47 37 10 5 1 0 0 84 7 73
2011 EG-05 39 43 10 3 4 0 0 83 7 69
2011 EG-06 38 41 10 8 3 0 0 79 10 144
2011 EG-07 50 28 13 6 3 0 0 78 9 32
2008 EG 33 46 11 6 4 0 0 80 10 295
2008 EG-02 29 57 7 7 0 0 0 86 7 14
2008 EG-03 42 42 10 6 0 0 0 84 6 31
2008 EG-04 39 37 13 5 5 0 2 77 10 62
2008 EG-05 31 53 10 4 2 0 0 84 6 51
2008 EG-06 27 50 9 8 7 0 0 77 15 103
2008 EG-07 37 44 19 0 0 0 0 81 0 27

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 31 33 19 9 7 0 0 65 16 240
2018 EG-04 33 38 17 7 5 0 0 71 12 58
2018 EG-05 47 37 10 3 3 0 0 83 7 30
2018 EG-06 25 28 20 15 12 0 0 53 27 93
2018 EG-07 33 43 20 0 0 3 0 79 0 30
2017 EG 25 34 21 12 6 2 0 60 18 275
2017 EG-02 40 30 30 0 0 0 0 70 0 10
2017 EG-04 29 42 18 9 2 0 0 71 11 55
2017 EG-05 23 43 16 13 2 4 0 68 15 56
2017 EG-06 17 31 24 15 12 1 0 49 26 95
2017 EG-07 33 23 26 13 5 0 0 56 18 39
2014 EG 17 37 19 15 12 0 0 54 27 322
2014 EG-03 13 33 40 13 0 0 0 47 13 15
2014 EG-04 24 32 20 11 13 0 0 56 24 75
2014 EG-05 16 40 19 15 10 0 0 55 26 58
2014 EG-06 14 38 16 17 14 1 0 52 32 127
2014 EG-07 11 41 22 15 11 0 0 52 26 27
2011 EG 21 32 22 17 8 1 0 54 24 360
2011 EG-02 20 40 10 10 0 10 10 75 13 10
2011 EG-03 25 25 38 8 4 0 0 50 13 24
2011 EG-04 22 33 21 16 8 0 0 55 25 73
2011 EG-05 26 32 22 14 6 0 0 58 20 69
2011 EG-06 15 34 22 19 8 1 0 50 28 144
2011 EG-07 31 16 22 19 13 0 0 47 31 32

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 32 35 16 12 5 0 0 66 17 241
2018 EG-04 34 39 14 10 3 0 0 73 14 59
2018 EG-05 40 40 13 7 0 0 0 80 7 30
2018 EG-06 28 30 16 16 10 0 0 58 26 93
2018 EG-07 37 37 20 7 0 0 0 73 7 30
2017 EG 24 39 18 14 5 1 0 63 19 275
2017 EG-02 40 40 20 0 0 0 0 80 0 10
2017 EG-04 26 49 16 7 2 0 0 75 9 55
2017 EG-05 23 39 18 14 4 2 0 64 18 56
2017 EG-06 18 38 17 18 8 1 0 57 26 95
2017 EG-07 31 31 21 18 0 0 0 61 18 39
2014 EG 16 38 21 15 10 0 0 55 24 322
2014 EG-03 13 40 27 13 0 7 0 57 14 15
2014 EG-04 23 32 26 9 11 0 0 54 20 75
2014 EG-05 14 41 24 12 9 0 0 55 21 58
2014 EG-06 13 39 17 19 12 0 0 52 31 127
2014 EG-07 7 48 19 19 7 0 0 56 26 27
2011 EG 21 33 21 17 7 1 0 55 24 360
2011 EG-02 10 50 20 10 0 10 0 67 11 10
2011 EG-03 25 33 25 13 4 0 0 58 17 24
2011 EG-04 19 32 27 16 5 0 0 51 22 73
2011 EG-05 25 32 22 16 6 0 0 57 22 69
2011 EG-06 17 35 21 19 8 1 0 52 27 144
2011 EG-07 38 22 9 16 16 0 0 59 31 32
2008 EG 13 39 21 16 11 0 0 52 27 295
2008 EG-02 14 50 29 7 0 0 0 64 7 14
2008 EG-03 19 48 23 6 3 0 0 68 10 31
2008 EG-04 19 40 16 10 13 2 0 61 23 62
2008 EG-05 14 35 20 25 6 0 0 49 31 51
2008 EG-06 8 38 24 16 14 0 0 45 31 104
2008 EG-07 12 35 12 27 15 0 0 46 42 26

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 27 27 23 12 7 2 0 56 20 241
2018 EG-04 27 25 25 10 5 7 0 56 16 59
2018 EG-05 47 30 13 7 3 0 0 77 10 30
2018 EG-06 23 28 19 17 11 2 0 52 29 93
2018 EG-07 30 30 30 7 3 0 0 60 10 30
2017 EG 20 26 28 13 9 4 0 49 23 275
2017 EG-02 40 10 20 10 10 10 0 56 22 10
2017 EG-04 16 33 29 16 0 4 2 52 17 55
2017 EG-05 30 21 25 11 9 4 0 54 20 56
2017 EG-06 16 27 28 11 14 4 0 45 25 95
2017 EG-07 15 33 33 13 3 3 0 50 16 39
2014 EG 21 25 21 15 11 6 1 50 28 322
2014 EG-03 7 20 33 13 0 27 0 36 18 15
2014 EG-04 25 21 21 12 14 5 1 50 28 75
2014 EG-05 21 35 22 12 7 2 2 57 20 58
2014 EG-06 22 24 17 17 13 6 2 50 33 127
2014 EG-07 15 26 30 15 11 4 0 42 27 27
2011 EG 24 23 23 14 11 4 1 49 27 360
2011 EG-02 30 20 20 30 0 0 0 50 30 10
2011 EG-03 38 4 25 21 8 4 0 43 30 24
2011 EG-04 18 19 27 18 14 4 0 39 33 73
2011 EG-05 23 30 20 12 10 4 0 56 23 69
2011 EG-06 20 27 23 13 10 6 1 51 25 144
2011 EG-07 34 9 25 13 16 0 3 45 29 32
2008 EG 19 28 24 14 12 3 1 49 27 296
2008 EG-02 14 29 36 7 7 7 0 46 15 14
2008 EG-03 16 32 29 10 6 3 3 52 17 31
2008 EG-04 19 29 21 13 11 6 0 52 26 62
2008 EG-05 14 31 20 16 14 4 2 48 31 51
2008 EG-06 21 24 23 16 14 1 0 46 31 104
2008 EG-07 19 30 30 15 7 0 0 48 22 27
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 43 35 11 4 6 1 0 79 10 242
2018 EG-04 33 41 13 7 7 0 0 74 13 61
2018 EG-05 67 13 13 7 0 0 0 80 7 30
2018 EG-06 40 37 10 4 8 1 0 78 12 91
2018 EG-07 60 33 7 0 0 0 0 93 0 30
2017 EG 37 36 12 7 5 1 0 74 13 273
2017 EG-02 60 10 10 20 0 0 0 70 20 10
2017 EG-04 29 47 9 4 7 4 0 79 11 55
2017 EG-05 44 33 14 5 4 0 0 76 9 55
2017 EG-06 34 35 9 11 7 2 1 72 19 94
2017 EG-07 48 34 13 5 0 0 0 82 5 39
2014 EG 39 32 12 8 6 2 0 73 15 323
2014 EG-03 13 47 7 20 13 0 0 60 33 15
2014 EG-04 43 32 12 7 4 3 0 77 11 75
2014 EG-05 36 33 21 7 3 0 0 69 10 58
2014 EG-06 45 30 8 9 5 4 0 77 15 128
2014 EG-07 37 37 7 7 11 0 0 74 19 27
2011 EG 38 31 16 6 6 2 1 72 12 359
2011 EG-03 29 33 25 4 4 4 0 65 9 24
2011 EG-04 37 32 23 4 3 1 0 69 7 73
2011 EG-05 46 26 13 4 10 0 0 72 14 69
2011 EG-06 32 36 15 8 6 2 1 71 14 144
2011 EG-07 59 16 13 3 9 0 0 75 13 32
2008 EG 29 35 17 10 7 2 0 66 18 296
2008 EG-02 29 29 21 7 7 7 0 62 15 14
2008 EG-03 32 42 16 10 0 0 0 74 10 31
2008 EG-04 32 32 13 10 6 6 0 69 17 62
2008 EG-05 29 33 16 12 10 0 0 63 22 51
2008 EG-06 26 31 20 13 10 1 0 57 22 104
2008 EG-07 33 48 15 4 0 0 0 81 4 27

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 37 39 11 7 6 0 0 76 13 240
2018 EG-04 32 40 12 12 5 0 0 72 17 60
2018 EG-05 63 17 7 7 7 0 0 80 13 30
2018 EG-06 32 46 9 6 8 0 0 78 13 90
2018 EG-07 47 33 17 3 0 0 0 80 3 30
2017 EG 38 36 12 9 5 0 0 74 14 272
2017 EG-02 20 50 10 20 0 0 0 70 20 10
2017 EG-04 40 33 16 5 5 0 0 73 11 55
2017 EG-05 39 34 16 9 2 0 0 73 11 56
2017 EG-06 38 35 8 10 9 1 0 74 18 93
2017 EG-07 44 38 13 5 0 0 0 82 5 39
2014 EG 37 36 14 6 7 1 0 73 13 323
2014 EG-03 20 47 13 13 7 0 0 67 20 15
2014 EG-04 42 36 12 3 4 1 1 81 7 75
2014 EG-05 29 47 14 3 5 2 0 77 9 58
2014 EG-06 39 33 13 7 8 0 0 72 15 128
2014 EG-07 37 30 19 4 11 0 0 67 15 27
2011 EG 37 33 15 8 6 1 0 71 15 360
2011 EG-02 30 30 10 0 20 0 10 67 22 10
2011 EG-03 25 33 25 17 0 0 0 58 17 24
2011 EG-04 41 25 16 8 7 3 0 68 15 73
2011 EG-05 30 39 17 7 6 0 0 70 13 69
2011 EG-06 33 37 14 10 6 1 0 71 15 144
2011 EG-07 59 22 6 3 9 0 0 81 13 32
2008 EG 25 41 14 11 8 1 0 66 19 296
2008 EG-02 29 43 7 14 7 0 0 71 21 14
2008 EG-03 26 45 16 10 3 0 0 71 13 31
2008 EG-04 27 37 8 13 11 3 0 67 25 62
2008 EG-05 20 47 14 10 10 0 0 67 20 51
2008 EG-06 20 38 18 13 10 0 0 59 23 104
2008 EG-07 33 44 19 4 0 0 0 78 4 27

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 39 38 10 5 7 0 0 77 13 242
2018 EG-04 34 38 11 8 8 0 0 72 16 61
2018 EG-05 67 17 7 3 7 0 0 83 10 30
2018 EG-06 35 41 10 7 8 0 0 76 14 91
2018 EG-07 53 37 10 0 0 0 0 90 0 30
2017 EG 46 31 9 7 7 0 0 77 13 274
2017 EG-02 60 20 0 20 0 0 0 80 20 10
2017 EG-04 42 34 9 5 9 0 0 76 15 55
2017 EG-05 52 29 11 4 5 0 0 80 9 56
2017 EG-06 45 28 11 8 8 0 0 72 17 94
2017 EG-07 52 41 5 3 0 0 0 92 3 39
2014 EG 45 31 12 6 6 0 0 76 12 323
2014 EG-03 13 40 20 20 7 0 0 53 27 15
2014 EG-04 48 36 11 1 4 0 0 84 5 75
2014 EG-05 48 29 14 5 3 0 0 78 9 58
2014 EG-06 48 27 12 6 7 0 0 75 13 128
2014 EG-07 41 26 19 7 7 0 0 67 15 27

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 26 29 23 7 4 10 0 62 12 244
2018 EG-04 31 28 21 7 3 10 0 65 11 61
2018 EG-05 37 33 13 3 3 10 0 78 7 30
2018 EG-06 14 29 29 11 6 11 0 48 19 93
2018 EG-07 47 27 13 3 3 7 0 79 7 30
2017 EG 24 34 20 7 7 8 0 63 15 275
2017 EG-02 50 20 20 0 0 10 0 78 0 10
2017 EG-04 24 36 20 7 2 9 2 68 10 55
2017 EG-05 23 30 27 7 4 9 0 59 12 56
2017 EG-06 20 30 19 6 15 9 0 56 23 95
2017 EG-07 34 43 8 10 0 5 0 81 11 39
2014 EG 20 32 22 8 9 9 0 58 18 323
2014 EG-03 20 40 13 13 7 7 0 64 21 15
2014 EG-04 16 39 15 9 9 11 1 62 21 75
2014 EG-05 17 33 29 5 9 7 0 54 15 58
2014 EG-06 20 27 27 5 10 10 0 52 17 128
2014 EG-07 26 37 11 7 7 11 0 71 17 27
2011 EG 21 29 23 11 9 7 0 54 21 357
2011 EG-02 40 50 10 0 0 0 0 90 0 10
2011 EG-03 29 42 13 8 8 0 0 71 17 24
2011 EG-04 19 28 29 11 8 4 0 49 20 72
2011 EG-05 22 23 26 9 10 10 0 50 21 69
2011 EG-06 16 29 24 15 8 8 0 48 26 143
2011 EG-07 23 32 16 3 13 10 3 63 19 31

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 24 28 21 15 9 2 0 54 25 243
2018 EG-04 33 20 25 11 7 5 0 55 19 61
2018 EG-05 37 37 13 7 3 3 0 76 10 30
2018 EG-06 13 29 20 17 18 2 0 43 37 92
2018 EG-07 27 43 10 20 0 0 0 70 20 30
2017 EG 19 35 19 13 11 3 0 55 25 275
2017 EG-02 20 60 10 0 10 0 0 80 10 10
2017 EG-04 20 35 16 16 5 5 2 59 23 55
2017 EG-05 16 39 14 16 11 4 0 57 28 56
2017 EG-06 18 27 21 13 17 4 0 47 31 95
2017 EG-07 23 35 26 10 5 0 0 59 15 39
2014 EG 14 30 26 13 15 2 0 45 29 322
2014 EG-03 0 40 20 27 7 7 0 43 36 15
2014 EG-04 13 33 21 8 19 5 0 49 29 75
2014 EG-05 9 32 26 14 17 2 0 41 32 57
2014 EG-06 13 24 30 16 15 2 0 38 31 128
2014 EG-07 26 33 30 0 11 0 0 59 11 27
2011 EG 17 25 24 15 17 2 0 43 32 359
2011 EG-02 40 40 0 10 0 10 0 89 11 10
2011 EG-03 29 21 25 13 13 0 0 50 25 24
2011 EG-04 14 21 31 15 18 1 0 35 34 72
2011 EG-05 13 26 25 16 20 0 0 39 36 69
2011 EG-06 15 25 23 18 16 3 0 41 35 144
2011 EG-07 19 28 25 3 25 0 0 47 28 32
2008 EG 12 27 20 16 22 2 0 40 39 294
2008 EG-02 21 50 14 7 7 0 0 71 14 14
2008 EG-03 32 19 19 23 3 0 3 53 27 31
2008 EG-04 10 35 13 15 24 3 0 47 40 62
2008 EG-05 6 20 29 20 24 2 0 26 44 51
2008 EG-06 9 22 24 13 29 3 0 32 43 103
2008 EG-07 15 31 8 23 23 0 0 46 46 26

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 14 26 29 17 10 4 0 41 28 243
2018 EG-04 18 23 34 11 8 5 0 43 21 61
2018 EG-05 20 37 27 10 3 3 0 59 14 30
2018 EG-06 8 22 24 24 18 5 0 31 44 93
2018 EG-07 13 33 37 13 3 0 0 47 17 30
2017 EG 13 26 25 19 11 6 0 42 31 275
2017 EG-02 10 40 20 0 10 20 0 63 13 10
2017 EG-04 11 35 20 14 5 13 2 53 23 55
2017 EG-05 14 23 30 16 13 4 0 39 30 56
2017 EG-06 12 21 25 22 15 5 0 35 39 95
2017 EG-07 15 33 21 28 3 0 0 48 31 39
2014 EG 11 24 29 17 15 5 0 36 34 322
2014 EG-03 7 20 13 40 13 7 0 29 57 15
2014 EG-04 9 29 23 13 18 8 0 42 34 75
2014 EG-05 10 19 28 24 17 2 0 30 42 58
2014 EG-06 11 17 35 19 13 6 0 29 34 127
2014 EG-07 19 37 30 0 15 0 0 56 15 27
2011 EG 11 27 25 19 13 4 0 40 34 359
2011 EG-02 20 60 0 10 0 10 0 89 11 10
2011 EG-03 26 26 26 4 13 4 0 55 18 23
2011 EG-04 14 22 27 21 14 3 0 37 35 73
2011 EG-05 9 32 22 17 17 3 0 42 36 69
2011 EG-06 7 26 30 21 13 4 0 34 35 144
2011 EG-07 13 28 16 25 16 3 0 42 42 32
2008 EG 5 25 22 26 19 3 0 31 47 295
2008 EG-02 0 71 14 7 7 0 0 71 14 14
2008 EG-03 10 39 16 26 6 3 0 50 33 31
2008 EG-04 3 29 26 19 19 3 0 33 40 62
2008 EG-05 0 20 20 35 22 4 0 20 59 51
2008 EG-06 7 16 25 27 22 3 0 24 50 104
2008 EG-07 8 27 8 38 19 0 0 35 58 26

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 18 35 21 16 9 2 0 54 25 243
2018 EG-04 21 38 20 11 7 3 0 61 19 61
2018 EG-05 31 38 14 3 7 7 0 74 11 29
2018 EG-06 6 34 24 22 13 1 0 41 35 93
2018 EG-07 27 30 30 10 3 0 0 57 13 30
2017 EG 15 33 23 15 12 3 0 49 28 274
2017 EG-02 30 20 20 20 10 0 0 50 30 10
2017 EG-04 19 30 28 13 7 2 2 50 21 54
2017 EG-05 14 41 18 9 16 2 0 56 25 56
2017 EG-06 11 28 18 21 18 4 0 41 40 95
2017 EG-07 13 38 34 13 3 0 0 51 15 39
2014 EG 11 31 27 15 13 2 0 43 29 323
2014 EG-03 0 40 27 20 13 0 0 40 33 15
2014 EG-04 11 36 20 12 17 5 0 49 30 75
2014 EG-05 9 24 31 19 17 0 0 33 36 58
2014 EG-06 11 30 30 15 13 2 0 42 28 128
2014 EG-07 19 41 19 15 7 0 0 59 22 27
2011 EG 12 34 23 15 13 2 0 47 29 358
2011 EG-03 21 33 17 13 13 4 0 57 26 24
2011 EG-04 15 29 26 14 14 1 0 45 28 72
2011 EG-05 9 42 20 12 16 1 0 51 28 69
2011 EG-06 8 31 26 19 13 3 0 41 32 144
2011 EG-07 16 38 22 13 13 0 0 53 25 32
2008 EG 9 31 21 23 15 2 0 40 39 295
2008 EG-02 0 57 21 14 7 0 0 57 21 14
2008 EG-03 16 39 16 23 6 0 0 55 29 31
2008 EG-04 13 35 16 18 13 3 2 51 32 62
2008 EG-05 4 29 18 35 14 0 0 33 49 51
2008 EG-06 7 21 27 22 19 3 0 29 43 103
2008 EG-07 11 33 19 19 19 0 0 44 37 27
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 20 37 17 14 12 0 0 58 26 241
2018 EG-04 18 43 18 11 10 0 0 61 21 61
2018 EG-05 24 45 17 3 7 0 3 71 11 29
2018 EG-06 17 32 17 16 17 0 0 49 34 92
2018 EG-07 23 33 20 17 7 0 0 57 23 30
2017 EG 16 34 21 16 13 0 0 50 29 275
2017 EG-02 30 30 30 10 0 0 0 60 10 10
2017 EG-04 16 38 18 18 9 0 0 55 27 55
2017 EG-05 12 41 23 14 7 2 0 55 22 56
2017 EG-06 13 28 20 17 22 0 0 41 39 95
2017 EG-07 23 30 28 10 8 0 0 54 18 39
2014 EG 17 33 20 16 14 0 0 50 30 322
2014 EG-03 14 43 7 7 29 0 0 57 36 14
2014 EG-04 17 38 17 13 15 0 0 55 28 75
2014 EG-05 19 26 21 19 15 0 0 45 34 58
2014 EG-06 17 31 21 17 13 0 0 48 30 128
2014 EG-07 19 26 26 19 11 0 0 44 30 27
2011 EG 15 35 20 15 16 0 0 49 30 359
2011 EG-02 20 10 30 30 10 0 0 30 40 10
2011 EG-03 21 46 13 8 13 0 0 67 21 24
2011 EG-04 12 41 22 10 15 0 0 53 25 73
2011 EG-05 13 35 19 14 19 0 0 48 33 69
2011 EG-06 13 30 22 18 17 0 0 43 35 143
2011 EG-07 22 28 22 16 13 0 0 50 28 32

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 22 50 12 10 7 0 0 71 16 242
2018 EG-04 15 54 13 8 10 0 0 69 18 61
2018 EG-05 20 60 13 3 3 0 0 80 7 30
2018 EG-06 24 45 11 12 8 0 0 69 20 91
2018 EG-07 27 57 7 10 0 0 0 83 10 30
2017 EG 20 45 16 14 5 0 0 65 19 275
2017 EG-02 10 40 10 30 10 0 0 50 40 10
2017 EG-04 13 53 13 20 2 0 0 65 22 55
2017 EG-05 18 52 18 11 2 0 0 70 12 56
2017 EG-06 21 41 16 12 9 1 0 63 21 95
2017 EG-07 36 41 13 10 0 0 0 77 10 39

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 13 25 20 15 10 15 1 45 31 242
2018 EG-04 20 23 21 18 10 8 0 46 30 61
2018 EG-05 23 27 23 7 3 10 7 60 12 30
2018 EG-06 5 22 20 15 13 24 1 36 38 92
2018 EG-07 17 30 10 20 17 7 0 50 39 30
2017 EG 10 21 23 14 15 15 3 37 35 275
2017 EG-02 0 20 10 0 50 20 0 25 63 10
2017 EG-04 14 15 27 9 15 15 5 36 30 55
2017 EG-05 12 21 30 14 9 13 0 39 27 56
2017 EG-06 4 15 23 15 18 22 3 26 43 95
2017 EG-07 13 41 13 15 13 3 3 56 30 39
2014 EG 9 19 26 19 13 13 1 33 37 323
2014 EG-03 7 27 20 7 27 7 7 38 38 15
2014 EG-04 11 28 24 13 12 12 0 44 29 75
2014 EG-05 5 10 36 21 14 14 0 18 40 58
2014 EG-06 9 16 27 22 9 15 2 31 36 128
2014 EG-07 11 22 19 7 30 11 0 38 42 27

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 36 38 13 5 6 0 0 75 12 242
2018 EG-04 38 36 13 5 8 0 0 74 13 61
2018 EG-05 60 27 10 3 0 0 0 87 3 30
2018 EG-06 30 40 16 9 5 0 0 69 14 91
2018 EG-07 47 47 7 0 0 0 0 93 0 30
2017 EG 32 39 15 9 5 0 0 71 14 274
2017 EG-02 40 30 10 20 0 0 0 70 20 10
2017 EG-04 31 36 18 5 7 0 2 69 13 55
2017 EG-05 39 32 18 7 4 0 0 71 11 56
2017 EG-06 28 40 14 12 7 0 0 67 19 94
2017 EG-07 38 46 13 3 0 0 0 85 3 39
2014 EG 33 38 14 8 7 0 0 71 15 322
2014 EG-03 20 40 20 7 13 0 0 60 20 15
2014 EG-04 40 40 8 7 5 0 0 80 12 75
2014 EG-05 33 33 24 5 5 0 0 66 10 58
2014 EG-06 34 37 12 9 7 1 0 71 17 128
2014 EG-07 26 44 11 11 7 0 0 70 19 27
2011 EG 33 38 16 7 6 1 0 71 14 360
2011 EG-02 20 30 20 10 10 0 10 56 22 10
2011 EG-03 25 42 13 21 0 0 0 67 21 24
2011 EG-04 41 29 19 5 4 1 0 71 10 73
2011 EG-05 38 36 14 4 7 0 0 74 12 69
2011 EG-06 24 44 16 6 9 1 0 69 15 144
2011 EG-07 47 28 9 13 3 0 0 75 16 32
2008 EG 22 40 19 12 6 1 0 62 19 296
2008 EG-02 21 43 21 0 7 0 7 69 8 14
2008 EG-03 26 48 19 0 3 3 0 77 3 31
2008 EG-04 31 37 8 13 8 3 0 70 22 62
2008 EG-05 18 37 22 22 2 0 0 55 24 51
2008 EG-06 17 36 23 14 10 0 0 53 24 104
2008 EG-07 30 48 15 4 4 0 0 78 7 27

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 22 27 27 20 0 0 4 51 21 45
2018 EG-06 18 27 45 9 0 0 0 45 9 11
2018 EG-07 26 30 22 17 0 0 4 59 18 23
2017 EG 17 38 21 12 4 6 2 60 17 52
2017 EG-06 18 45 18 0 9 9 0 70 10 11
2017 EG-07 19 46 19 12 0 4 0 68 12 26
2014 EG 20 41 18 12 4 2 2 64 17 49
2014 EG-06 14 50 14 14 0 0 7 69 15 14
2014 EG-07 22 33 22 11 6 6 0 59 18 18

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 20 43 11 21 5 1 0 63 26 243
2018 EG-04 13 48 15 21 2 2 0 62 23 61
2018 EG-05 23 53 7 10 3 3 0 79 14 30
2018 EG-06 18 40 10 21 11 0 0 59 32 92
2018 EG-07 23 47 10 20 0 0 0 70 20 30
2017 EG 16 39 14 21 10 0 0 55 31 275
2017 EG-02 0 50 10 40 0 0 0 50 40 10
2017 EG-04 20 38 18 16 7 0 0 58 24 55
2017 EG-05 11 48 7 21 11 0 2 60 33 56
2017 EG-06 14 31 18 23 14 0 0 45 37 95
2017 EG-07 23 51 8 10 8 0 0 74 18 39
2014 EG 11 34 16 19 21 0 0 44 40 321
2014 EG-03 0 40 20 33 7 0 0 40 40 15
2014 EG-04 9 38 15 12 27 0 0 47 39 75
2014 EG-05 10 33 12 33 12 0 0 43 45 58
2014 EG-06 13 29 17 19 21 1 0 42 41 126
2014 EG-07 11 41 11 7 30 0 0 52 37 27
2011 EG 24 47 13 11 5 0 1 72 16 358
2011 EG-02 50 40 0 10 0 0 0 90 10 10
2011 EG-03 21 54 8 17 0 0 0 75 17 24
2011 EG-04 22 49 10 15 3 0 1 72 18 73
2011 EG-05 28 37 16 12 6 0 1 66 18 68
2011 EG-06 20 51 14 10 6 0 0 71 15 143
2011 EG-07 34 41 16 0 9 0 0 75 9 32
2008 EG 15 48 16 15 5 0 0 64 20 294
2008 EG-02 7 71 7 14 0 0 0 79 14 14
2008 EG-03 23 45 26 6 0 0 0 68 6 31
2008 EG-04 21 50 10 10 8 2 0 72 18 62
2008 EG-05 16 52 14 16 2 0 0 68 18 50
2008 EG-06 12 44 19 17 7 0 1 56 25 103
2008 EG-07 7 52 11 26 4 0 0 59 30 27

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 44 37 7 9 2 0 0 81 12 243
2018 EG-04 31 49 7 10 3 0 0 80 13 61
2018 EG-05 53 30 10 7 0 0 0 83 7 30
2018 EG-06 47 33 5 11 4 0 0 79 15 92
2018 EG-07 60 27 10 3 0 0 0 87 3 30
2017 EG 41 40 9 6 3 0 0 81 9 274
2017 EG-02 40 30 0 20 10 0 0 70 30 10
2017 EG-04 31 44 18 5 2 0 0 75 7 55
2017 EG-05 40 44 9 5 2 0 0 84 7 55
2017 EG-06 40 42 5 7 5 0 0 82 13 95
2017 EG-07 61 28 10 0 0 0 0 90 0 39
2014 EG 39 39 11 6 5 0 0 78 11 323
2014 EG-03 40 20 20 13 7 0 0 60 20 15
2014 EG-04 36 44 9 8 3 0 0 80 11 75
2014 EG-05 47 31 14 3 5 0 0 78 9 58
2014 EG-06 38 41 10 7 5 0 0 78 12 128
2014 EG-07 41 30 19 4 7 0 0 70 11 27
2011 EG 44 41 8 6 2 0 0 84 8 358
2011 EG-02 50 30 0 10 10 0 0 80 20 10
2011 EG-03 33 42 17 4 4 0 0 75 8 24
2011 EG-04 42 47 5 5 0 0 0 89 5 73
2011 EG-05 39 49 9 0 3 0 0 88 3 67
2011 EG-06 40 41 7 10 2 0 0 81 12 144
2011 EG-07 66 16 13 3 3 0 0 81 6 32
2008 EG 35 46 10 6 3 0 0 82 9 294
2008 EG-02 36 57 7 0 0 0 0 93 0 14
2008 EG-03 32 48 10 6 0 3 0 83 7 31
2008 EG-04 37 39 15 6 3 0 0 76 10 62
2008 EG-05 35 53 6 0 6 0 0 88 6 51
2008 EG-06 35 46 7 9 3 0 0 81 12 102
2008 EG-07 33 48 15 4 0 0 0 81 4 27

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 51 32 6 7 3 0 0 84 10 243
2018 EG-04 48 33 10 8 2 0 0 80 10 61
2018 EG-05 47 47 3 0 3 0 0 93 3 30
2018 EG-06 47 33 4 11 5 0 0 79 16 92
2018 EG-07 73 17 7 3 0 0 0 90 3 30
2017 EG 47 36 9 5 2 0 0 83 7 274
2017 EG-02 30 40 10 10 10 0 0 70 20 10
2017 EG-04 40 36 20 4 0 0 0 76 4 55
2017 EG-05 44 45 5 4 2 0 0 89 5 55
2017 EG-06 51 29 8 7 4 0 0 80 12 95
2017 EG-07 64 31 5 0 0 0 0 95 0 39
2014 EG 45 37 8 6 4 0 0 82 11 323
2014 EG-03 53 20 7 7 13 0 0 73 20 15
2014 EG-04 38 46 8 5 3 0 0 84 8 75
2014 EG-05 48 31 10 9 2 0 0 79 10 58
2014 EG-06 47 34 7 7 5 0 0 81 12 128
2014 EG-07 52 26 11 7 4 0 0 78 11 27
2011 EG 49 41 4 5 1 0 0 90 6 359
2011 EG-02 40 40 10 10 0 0 0 80 10 10
2011 EG-03 29 54 8 4 4 0 0 83 8 24
2011 EG-04 49 44 3 1 3 0 0 93 4 73
2011 EG-05 47 44 1 6 1 0 0 91 7 68
2011 EG-06 49 38 6 7 0 0 0 87 7 144
2011 EG-07 63 34 0 3 0 0 0 97 3 32
2008 EG 42 47 4 5 2 0 0 89 8 294
2008 EG-02 36 57 0 7 0 0 0 93 7 14
2008 EG-03 42 48 6 3 0 0 0 90 3 31
2008 EG-04 47 35 8 5 5 0 0 82 10 62
2008 EG-05 42 52 0 4 2 0 0 94 6 50
2008 EG-06 40 48 2 7 3 1 0 88 10 103
2008 EG-07 44 48 4 4 0 0 0 93 4 27

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 14 31 26 17 11 1 0 46 28 242
2018 EG-04 21 31 25 11 11 0 0 52 23 61
2018 EG-05 20 30 30 10 7 3 0 52 17 30
2018 EG-06 8 30 25 21 15 1 0 38 37 91
2018 EG-07 13 37 23 23 3 0 0 50 27 30
2017 EG 17 33 20 16 13 1 0 51 29 274
2017 EG-02 20 30 10 20 20 0 0 50 40 10
2017 EG-04 15 35 18 24 7 2 0 50 31 55
2017 EG-05 20 34 23 16 7 0 0 54 23 56
2017 EG-06 15 34 15 14 20 2 0 50 35 94
2017 EG-07 23 23 28 15 10 0 0 46 26 39
2014 EG 10 30 17 21 20 1 1 40 42 323
2014 EG-03 13 20 20 27 13 7 0 36 43 15
2014 EG-04 12 27 13 23 23 3 0 40 46 75
2014 EG-05 7 31 14 26 22 0 0 38 48 58
2014 EG-06 9 30 18 21 20 1 1 40 42 128
2014 EG-07 11 33 22 11 22 0 0 44 33 27
2011 EG 15 37 22 15 11 1 0 53 25 358
2011 EG-02 20 60 10 0 0 10 0 89 0 10
2011 EG-03 21 50 13 8 8 0 0 71 17 24
2011 EG-04 16 30 21 19 12 1 0 47 32 73
2011 EG-05 15 32 28 13 12 0 0 47 25 68
2011 EG-06 11 36 26 17 8 1 0 48 26 143
2011 EG-07 19 50 3 6 22 0 0 69 28 32
2008 EG 13 33 20 19 15 1 0 46 34 293
2008 EG-02 7 57 7 21 7 0 0 64 29 14
2008 EG-03 17 40 17 17 10 0 0 57 27 30
2008 EG-04 11 34 27 16 10 2 0 46 26 62
2008 EG-05 16 31 12 25 16 0 0 47 41 51
2008 EG-06 10 27 23 20 18 1 0 37 39 103
2008 EG-07 19 35 12 12 19 4 0 56 32 26

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 15 24 17 23 18 2 1 40 42 241
2018 EG-04 15 21 30 15 16 3 0 37 32 61
2018 EG-05 20 33 13 23 3 3 3 57 29 30
2018 EG-06 13 26 10 23 24 2 1 40 49 90
2018 EG-07 13 30 0 40 17 0 0 43 57 30
2017 EG 11 22 20 20 24 3 1 35 45 275
2017 EG-02 10 40 20 20 10 0 0 50 30 10
2017 EG-04 7 25 22 16 20 7 2 36 40 55
2017 EG-05 14 23 18 27 18 0 0 37 45 56
2017 EG-06 10 23 18 17 28 3 1 34 47 95
2017 EG-07 15 18 15 26 25 0 0 33 51 39
2014 EG 7 18 19 20 30 3 3 26 53 323
2014 EG-03 20 7 13 20 33 7 0 29 57 15
2014 EG-04 8 18 11 21 35 3 5 28 60 75
2014 EG-05 7 10 28 22 31 2 0 18 54 58
2014 EG-06 6 17 21 20 29 3 3 25 52 128
2014 EG-07 7 33 15 11 33 0 0 41 44 27
2011 EG 9 21 23 16 28 2 1 32 45 359
2011 EG-02 10 30 10 20 10 20 0 50 38 10
2011 EG-03 17 29 13 25 13 4 0 48 39 24
2011 EG-04 15 22 15 15 32 1 0 38 47 73
2011 EG-05 4 26 29 13 25 1 0 31 39 68
2011 EG-06 6 17 27 17 30 1 2 23 49 144
2011 EG-07 19 22 13 9 38 0 0 41 47 32
2008 EG 9 25 18 19 29 1 0 33 49 293
2008 EG-02 0 29 14 29 21 7 0 31 54 14
2008 EG-03 27 20 10 17 20 3 3 50 39 30
2008 EG-04 11 34 16 10 29 0 0 45 39 62
2008 EG-05 8 24 18 24 27 0 0 31 51 51
2008 EG-06 3 22 19 21 36 0 0 25 57 102
2008 EG-07 11 26 22 19 22 0 0 37 41 27

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 28 35 18 12 8 0 0 62 20 242
2018 EG-04 22 40 25 8 5 0 0 62 13 60
2018 EG-05 50 37 7 3 3 0 0 87 7 30
2018 EG-06 26 31 16 15 12 0 0 57 27 93
2018 EG-07 28 38 21 10 3 0 0 66 14 29
2017 EG 22 44 16 12 5 0 0 67 17 274
2017 EG-02 20 30 20 30 0 0 0 50 30 10
2017 EG-04 15 48 18 17 2 0 0 63 19 54
2017 EG-05 20 52 18 11 0 0 0 71 11 56
2017 EG-06 27 34 16 14 10 0 0 60 24 95
2017 EG-07 30 52 10 5 3 0 0 82 8 39
2014 EG 13 48 18 12 9 0 0 61 21 323
2014 EG-03 7 40 27 13 13 0 0 47 27 15
2014 EG-04 13 52 18 12 5 0 0 65 17 75
2014 EG-05 14 43 26 7 10 0 0 57 17 58
2014 EG-06 16 43 18 12 11 0 1 59 23 128
2014 EG-07 4 63 11 15 7 0 0 67 22 27
2011 EG 25 40 16 12 6 0 0 66 18 360
2011 EG-02 30 20 10 40 0 0 0 50 40 10
2011 EG-03 25 38 25 4 8 0 0 63 13 24
2011 EG-04 29 44 12 14 1 0 0 73 15 73
2011 EG-05 22 42 16 14 6 0 0 64 20 69
2011 EG-06 22 40 19 10 10 1 0 62 20 144
2011 EG-07 38 38 13 9 3 0 0 75 13 32

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 28 34 20 11 7 0 0 63 18 240
2018 EG-04 28 34 23 10 5 0 0 62 15 61
2018 EG-05 43 40 7 3 7 0 0 83 10 30
2018 EG-06 25 31 21 12 11 0 0 56 23 91
2018 EG-07 29 32 18 21 0 0 0 61 21 28
2017 EG 28 33 22 12 5 0 0 62 17 275
2017 EG-02 30 50 10 10 0 0 0 80 10 10
2017 EG-04 29 33 25 11 2 0 0 62 13 55
2017 EG-05 32 34 21 11 2 0 0 66 13 56
2017 EG-06 23 30 21 15 10 0 1 53 25 95
2017 EG-07 36 31 25 5 3 0 0 67 8 39
2014 EG 22 41 15 12 9 0 0 63 21 323
2014 EG-03 7 53 7 13 20 0 0 60 33 15
2014 EG-04 21 52 16 5 5 0 0 73 11 75
2014 EG-05 29 28 21 19 3 0 0 57 22 58
2014 EG-06 20 38 15 15 11 1 0 59 26 128
2014 EG-07 22 37 15 7 19 0 0 59 26 27

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 27 35 17 13 7 0 0 63 20 242
2018 EG-04 25 44 18 8 3 2 0 70 12 61
2018 EG-05 30 47 13 7 3 0 0 77 10 30
2018 EG-06 29 20 24 13 14 0 0 49 27 93
2018 EG-07 21 45 10 21 3 0 0 66 24 29
2017 EG 23 38 17 17 5 0 0 61 22 275
2017 EG-02 30 40 10 10 10 0 0 70 20 10
2017 EG-04 26 36 18 20 0 0 0 62 20 55
2017 EG-05 21 36 25 14 4 0 0 57 18 56
2017 EG-06 17 40 14 19 10 0 0 57 29 95
2017 EG-07 33 41 13 13 0 0 0 74 13 39
2014 EG 21 41 17 12 9 0 0 62 21 323
2014 EG-03 7 53 33 0 7 0 0 60 7 15
2014 EG-04 28 41 13 9 8 0 0 69 17 75
2014 EG-05 19 41 26 5 9 0 0 60 14 58
2014 EG-06 18 41 14 17 10 0 0 59 27 128
2014 EG-07 19 37 7 26 11 0 0 56 37 27
2011 EG 26 45 14 11 4 0 0 71 15 359
2011 EG-02 30 50 10 10 0 0 0 80 10 10
2011 EG-03 33 46 13 0 4 4 0 83 4 24
2011 EG-04 30 44 18 7 1 0 0 74 8 73
2011 EG-05 26 48 13 10 3 0 0 74 13 69
2011 EG-06 20 47 13 15 4 0 0 67 20 143
2011 EG-07 34 31 19 3 13 0 0 66 16 32

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 17 39 23 10 6 5 0 59 17 241
2018 EG-04 15 41 21 8 3 11 0 63 13 61
2018 EG-05 37 30 17 13 3 0 0 67 17 30
2018 EG-06 11 41 24 12 9 2 1 53 22 91
2018 EG-07 13 47 23 10 3 3 0 62 14 30
2017 EG 15 36 30 10 7 2 0 52 18 273
2017 EG-02 10 40 40 10 0 0 0 50 10 10
2017 EG-04 7 39 33 11 4 6 0 49 16 54
2017 EG-05 25 34 27 7 5 2 0 60 13 56
2017 EG-06 10 36 30 11 12 2 0 47 23 94
2017 EG-07 21 36 31 10 3 0 0 56 13 39

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 44 33 10 9 3 0 0 78 12 242
2018 EG-04 48 33 15 3 2 0 0 80 5 61
2018 EG-05 57 30 10 0 3 0 0 87 3 30
2018 EG-06 37 35 11 12 4 1 0 73 16 92
2018 EG-07 53 20 0 23 3 0 0 73 27 30
2017 EG 40 37 14 5 4 0 0 77 9 274
2017 EG-02 60 40 0 0 0 0 0 100 0 10
2017 EG-04 42 35 14 7 2 0 0 76 9 55
2017 EG-05 42 40 16 0 2 0 0 82 2 55
2017 EG-06 38 32 14 8 8 0 0 70 17 95
2017 EG-07 38 39 18 5 0 0 0 77 5 39
2014 EG 30 37 17 9 5 1 1 68 14 322
2014 EG-03 20 40 13 20 7 0 0 60 27 15
2014 EG-04 30 38 20 7 3 0 3 70 10 75
2014 EG-05 35 38 21 3 2 2 0 74 5 58
2014 EG-06 30 35 16 11 7 1 1 66 18 127
2014 EG-07 26 37 15 11 11 0 0 63 22 27
2011 EG 31 41 13 9 5 1 0 73 15 360
2011 EG-02 50 40 0 0 10 0 0 90 10 10
2011 EG-03 25 50 21 4 0 0 0 75 4 24
2011 EG-04 29 51 11 4 4 0 1 81 8 73
2011 EG-05 32 35 12 14 4 3 0 69 19 69
2011 EG-06 30 39 14 11 6 0 0 69 17 144
2011 EG-07 31 41 13 9 6 0 0 72 16 32

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 32 34 20 8 4 0 2 67 13 243
2018 EG-04 51 33 16 0 0 0 0 84 0 61
2018 EG-05 27 50 10 10 0 0 3 79 10 30
2018 EG-06 23 33 23 8 10 1 3 58 18 93
2018 EG-07 17 21 34 28 0 0 0 38 28 29
2017 EG 29 43 17 8 3 1 0 72 11 275
2017 EG-02 40 60 0 0 0 0 0 100 0 10
2017 EG-04 45 38 13 4 0 0 0 84 4 55
2017 EG-05 29 45 18 7 0 2 0 75 7 56
2017 EG-06 26 39 17 12 6 1 0 65 18 95
2017 EG-07 15 49 23 10 3 0 0 64 13 39
2014 EG 33 36 20 8 2 0 0 69 11 323
2014 EG-03 40 33 20 7 0 0 0 73 7 15
2014 EG-04 44 32 19 5 0 0 0 76 5 75
2014 EG-05 28 43 21 5 2 0 2 72 7 58
2014 EG-06 30 33 23 10 4 0 0 63 14 128
2014 EG-07 11 41 26 19 4 0 0 52 22 27
2011 EG 31 37 20 6 4 0 1 69 11 357
2011 EG-02 30 40 30 0 0 0 0 70 0 10
2011 EG-03 50 46 4 0 0 0 0 96 0 24
2011 EG-04 33 42 17 4 3 0 1 76 7 72
2011 EG-05 25 51 16 4 3 0 1 76 7 69
2011 EG-06 31 31 22 10 6 0 1 62 16 142
2011 EG-07 28 22 38 9 3 0 0 50 13 32
2008 EG 18 39 24 14 5 0 0 57 19 295
2008 EG-02 29 64 0 7 0 0 0 93 7 14
2008 EG-03 10 52 35 3 0 0 0 61 3 31
2008 EG-04 23 39 24 13 0 2 0 62 13 62
2008 EG-05 20 35 22 22 2 0 0 55 24 51
2008 EG-06 17 38 22 14 8 0 1 56 22 103
2008 EG-07 11 26 22 22 19 0 0 37 41 27

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 EG 19 51 30 244
2018 EG-04 15 52 33 61
2018 EG-05 13 67 20 30
2018 EG-06 19 48 32 93
2018 EG-07 33 47 20 30
2017 EG 20 45 35 275
2017 EG-02 30 30 40 10
2017 EG-04 24 44 33 55
2017 EG-05 16 54 30 56
2017 EG-06 16 40 44 95
2017 EG-07 23 54 23 39
2014 EG 19 45 36 323
2014 EG-03 13 33 53 15
2014 EG-04 22 49 29 75
2014 EG-05 21 48 31 58
2014 EG-06 14 50 36 128
2014 EG-07 26 30 44 27
2011 EG 17 48 34 359
2011 EG-03 13 50 38 24
2011 EG-04 14 41 45 73
2011 EG-05 16 52 32 69
2011 EG-06 19 50 31 144
2011 EG-07 22 44 34 32

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 EG 41 17 24 7 7 4 46
2018 EG-06 56 11 33 0 0 0 18
2018 EG-07 60 10 30 0 0 0 10
2017 EG 40 20 27 5 5 2 55
2017 EG-04 15 31 23 8 23 0 13
2017 EG-06 39 13 33 7 0 8 15
2014 EG 36 21 21 16 9999 6 62
2014 EG-04 39 18 18 12 9999 12 16
2014 EG-05 25 17 33 8 9999 17 12
2014 EG-06 33 17 22 28 9999 0 18
2011 EG 42 16 27 10 9999 5 62
2011 EG-04 20 20 30 20 9999 10 10
2011 EG-05 27 18 27 18 9999 9 11
2011 EG-06 50 18 29 4 9999 0 28
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 33 48 8 5 4 2 0 83 9 242
2018 EG-04 28 59 5 3 3 2 0 88 7 61
2018 EG-05 47 47 7 0 0 0 0 93 0 30
2018 EG-06 28 45 11 9 6 1 0 74 15 93
2018 EG-07 45 41 7 3 3 0 0 86 7 29
2017 EG 29 46 15 7 4 1 0 75 10 275
2017 EG-02 40 40 10 0 10 0 0 80 10 10
2017 EG-04 25 49 15 9 2 0 0 74 11 55
2017 EG-05 25 50 14 7 2 2 0 76 9 56
2017 EG-06 24 45 16 6 7 1 0 70 14 95
2017 EG-07 46 36 13 5 0 0 0 82 5 39
2014 EG 29 42 16 8 5 0 0 71 13 323
2014 EG-03 20 47 13 13 7 0 0 67 20 15
2014 EG-04 30 43 13 7 5 1 0 74 12 75
2014 EG-05 31 38 21 3 7 0 0 69 10 58
2014 EG-06 25 41 19 11 4 0 0 66 15 128
2014 EG-07 30 48 11 7 4 0 0 78 11 27
2011 EG 29 44 15 8 4 0 0 73 12 357
2011 EG-02 30 30 20 20 0 0 0 60 20 10
2011 EG-03 29 58 8 0 4 0 0 88 4 24
2011 EG-04 32 48 14 7 0 0 0 79 7 73
2011 EG-05 38 42 10 6 4 0 0 80 10 69
2011 EG-06 21 44 19 9 7 0 0 65 16 142
2011 EG-07 35 35 13 10 6 0 0 71 16 31
2008 EG 32 37 17 7 6 1 0 70 13 295
2008 EG-02 29 29 29 14 0 0 0 57 14 14
2008 EG-03 39 35 16 6 3 0 0 74 10 31
2008 EG-04 35 37 19 2 5 2 0 74 7 62
2008 EG-05 35 37 18 4 6 0 0 73 10 51
2008 EG-06 25 39 15 11 9 2 0 65 20 103
2008 EG-07 37 37 15 4 7 0 0 74 11 27

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 20 44 22 9 4 1 0 65 13 240
2018 EG-04 22 47 22 7 0 3 0 71 7 60
2018 EG-05 33 40 20 7 0 0 0 73 7 30
2018 EG-06 14 40 22 12 10 1 0 55 22 90
2018 EG-07 20 47 23 10 0 0 0 67 10 30
2017 EG 14 40 26 13 6 1 0 55 19 274
2017 EG-02 20 30 30 20 0 0 0 50 20 10
2017 EG-04 15 48 22 11 4 0 0 63 15 54
2017 EG-05 16 32 32 9 7 4 0 50 17 56
2017 EG-06 12 34 29 17 8 0 0 45 25 95
2017 EG-07 18 51 18 13 0 0 0 69 13 39
2014 EG 15 40 22 15 7 1 0 55 23 323
2014 EG-03 27 20 33 13 7 0 0 47 20 15
2014 EG-04 11 46 20 13 8 0 2 58 22 75
2014 EG-05 12 45 17 16 9 2 0 58 25 58
2014 EG-06 13 35 25 18 7 2 0 49 26 128
2014 EG-07 19 44 19 11 7 0 0 63 19 27
2011 EG 19 39 23 11 6 1 0 59 18 360
2011 EG-02 30 40 0 10 0 20 0 88 13 10
2011 EG-03 17 46 21 4 8 0 4 65 13 24
2011 EG-04 15 34 27 14 8 1 0 50 22 73
2011 EG-05 16 45 20 10 9 0 0 61 19 69
2011 EG-06 19 35 27 14 3 1 0 55 18 144
2011 EG-07 19 53 13 6 9 0 0 72 16 32

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 10 29 34 19 4 1 2 24 41 242
2018 EG-04 7 27 37 23 7 0 0 30 33 60
2018 EG-05 13 27 37 20 3 0 0 23 40 30
2018 EG-06 11 32 36 14 2 2 3 17 45 92
2018 EG-07 17 27 40 7 3 0 7 11 46 30
2017 EG 12 29 37 13 6 1 1 20 42 273
2017 EG-02 10 20 50 20 0 0 0 20 30 10
2017 EG-04 7 31 33 13 11 4 2 25 41 55
2017 EG-05 11 25 45 13 4 0 2 17 37 55
2017 EG-06 16 30 36 14 2 1 1 16 47 94
2017 EG-07 10 31 33 15 10 0 0 25 41 39
2014 EG 11 32 36 13 5 0 3 18 44 323
2014 EG-03 0 47 27 27 0 0 0 27 47 15
2014 EG-04 11 28 37 14 7 0 4 21 40 75
2014 EG-05 10 29 47 9 3 0 2 12 40 58
2014 EG-06 13 34 32 12 6 0 4 19 48 128
2014 EG-07 15 33 33 7 7 0 4 15 50 27
2011 EG 11 32 36 15 5 0 1 21 43 357
2011 EG-02 0 50 20 30 0 0 0 30 50 10
2011 EG-03 8 25 42 13 13 0 0 25 33 24
2011 EG-04 9 30 37 19 6 0 0 24 39 70
2011 EG-05 9 25 43 17 4 0 1 22 34 69
2011 EG-06 13 35 33 13 3 1 1 17 49 144
2011 EG-07 19 41 25 9 6 0 0 16 59 32
2008 EG 15 34 36 10 3 1 1 13 50 295
2008 EG-02 7 14 43 29 0 0 7 31 23 14
2008 EG-03 6 26 45 19 0 3 0 20 33 31
2008 EG-04 13 31 35 13 6 2 0 20 44 62
2008 EG-05 16 33 43 6 0 0 2 6 50 51
2008 EG-06 18 39 30 8 4 0 1 12 58 103
2008 EG-07 19 44 33 4 0 0 0 4 63 27

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 15 22 30 19 10 3 2 31 38 241
2018 EG-04 12 18 35 22 10 3 0 33 31 60
2018 EG-05 14 14 31 14 17 7 3 35 31 29
2018 EG-06 20 22 27 21 7 2 2 28 43 92
2018 EG-07 10 27 30 13 13 0 7 29 39 30
2017 EG 12 23 36 15 11 1 3 26 36 273
2017 EG-02 30 30 20 0 10 10 0 11 67 10
2017 EG-04 9 14 31 22 18 2 4 42 25 55
2017 EG-05 7 24 38 24 5 0 2 30 31 55
2017 EG-06 14 29 36 11 7 0 3 19 44 94
2017 EG-07 8 26 41 13 10 0 3 24 34 39
2014 EG 15 27 31 16 8 2 2 25 43 322
2014 EG-03 0 20 27 33 13 7 0 50 21 15
2014 EG-04 19 29 27 12 11 0 3 23 50 75
2014 EG-05 12 26 52 7 3 0 0 10 38 58
2014 EG-06 14 26 28 17 8 2 4 27 43 127
2014 EG-07 26 37 11 15 11 0 0 26 63 27
2011 EG 16 26 25 20 10 1 2 31 44 357
2011 EG-02 0 30 30 20 20 0 0 40 30 10
2011 EG-03 25 13 21 29 13 0 0 42 38 24
2011 EG-04 16 29 20 16 14 1 4 32 47 70
2011 EG-05 19 14 35 22 7 0 3 30 34 69
2011 EG-06 12 35 23 19 8 1 1 28 48 144
2011 EG-07 34 16 22 16 9 0 3 26 52 32
2008 EG 22 28 28 16 4 2 1 20 51 295
2008 EG-02 7 29 29 29 7 0 0 36 36 14
2008 EG-03 3 19 26 39 6 3 3 48 24 31
2008 EG-04 21 19 27 19 6 6 0 28 43 62
2008 EG-05 27 35 24 12 2 0 0 14 63 51
2008 EG-06 26 32 30 9 2 0 1 11 59 103
2008 EG-07 33 26 30 7 4 0 0 11 59 27

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 24 33 25 10 4 1 2 15 59 241
2018 EG-04 20 40 23 10 5 0 2 15 61 60
2018 EG-05 14 31 41 3 7 0 3 11 46 29
2018 EG-06 28 29 26 10 4 0 2 14 59 92
2018 EG-07 37 37 23 3 0 0 0 3 73 30
2017 EG 27 30 28 8 4 1 3 12 59 272
2017 EG-02 10 50 40 0 0 0 0 0 60 10
2017 EG-04 22 31 29 7 5 4 2 14 56 55
2017 EG-05 20 35 29 11 2 0 4 13 57 55
2017 EG-06 38 18 28 5 4 2 4 10 60 93
2017 EG-07 26 43 18 8 5 0 0 13 69 39
2014 EG 31 37 19 7 4 1 2 10 70 322
2014 EG-03 27 47 13 13 0 0 0 13 73 15
2014 EG-04 26 35 23 7 5 3 1 13 64 74
2014 EG-05 28 43 19 7 2 0 2 9 72 58
2014 EG-06 34 35 20 5 4 0 2 10 70 128
2014 EG-07 56 22 11 4 4 0 4 8 81 27
2011 EG 30 31 21 11 4 1 2 16 62 358
2011 EG-02 0 10 40 20 20 0 10 44 11 10
2011 EG-03 17 29 33 21 0 0 0 21 46 24
2011 EG-04 21 28 24 14 8 1 3 24 51 71
2011 EG-05 29 28 28 10 1 1 3 12 59 69
2011 EG-06 35 37 14 10 3 0 2 13 73 144
2011 EG-07 53 22 16 3 6 0 0 9 75 32
2008 EG 36 34 20 7 2 1 0 10 70 295
2008 EG-02 21 29 36 14 0 0 0 14 50 14
2008 EG-03 26 39 23 10 3 0 0 13 65 31
2008 EG-04 26 27 24 15 5 3 0 20 55 62
2008 EG-05 31 39 22 8 0 0 0 8 71 51
2008 EG-06 45 35 17 2 2 0 0 4 80 103
2008 EG-07 52 30 15 4 0 0 0 4 81 27

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 9 15 38 28 9 1 1 37 24 240
2018 EG-04 5 15 34 31 15 0 0 46 20 59
2018 EG-05 0 7 41 41 7 3 0 50 7 29
2018 EG-06 10 14 43 26 4 0 2 31 24 92
2018 EG-07 20 33 37 10 0 0 0 10 53 30
2017 EG 9 18 40 25 6 0 3 32 27 272
2017 EG-02 0 10 50 20 10 10 0 33 11 10
2017 EG-04 0 14 36 35 11 0 4 47 15 55
2017 EG-05 6 17 37 33 4 0 4 38 23 54
2017 EG-06 15 16 48 15 3 0 3 19 32 94
2017 EG-07 8 34 33 18 8 0 0 26 41 39
2014 EG 9 20 37 25 7 1 1 32 30 322
2014 EG-03 0 13 40 40 7 0 0 47 13 15
2014 EG-04 8 13 36 33 8 1 0 42 22 75
2014 EG-05 10 12 36 35 5 0 2 40 23 58
2014 EG-06 9 28 35 19 6 1 2 25 39 127
2014 EG-07 11 30 41 7 11 0 0 19 41 27
2011 EG 11 17 39 26 6 0 1 32 28 356
2011 EG-02 0 10 70 20 0 0 0 20 10 10
2011 EG-03 8 17 21 42 13 0 0 54 25 24
2011 EG-04 7 11 30 39 13 0 0 52 18 71
2011 EG-05 10 17 39 26 3 0 4 30 29 69
2011 EG-06 15 18 42 19 4 0 1 24 34 142
2011 EG-07 9 28 47 16 0 0 0 16 38 32
2008 EG 18 25 31 19 6 0 0 25 43 293
2008 EG-02 14 7 36 29 14 0 0 43 21 14
2008 EG-03 7 13 33 30 10 3 3 43 21 30
2008 EG-04 13 23 26 27 11 0 0 39 35 62
2008 EG-05 14 20 41 24 2 0 0 25 33 51
2008 EG-06 24 33 30 9 4 0 0 13 57 102
2008 EG-07 33 30 22 11 4 0 0 15 63 27

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 22 23 27 20 6 1 2 27 46 241
2018 EG-04 8 25 27 28 5 2 5 36 36 60
2018 EG-05 14 14 41 17 14 0 0 31 28 29
2018 EG-06 28 25 25 15 5 0 1 21 54 92
2018 EG-07 40 27 20 13 0 0 0 13 67 30
2017 EG 21 28 27 13 7 1 3 21 51 271
2017 EG-02 10 40 20 10 10 0 10 22 56 10
2017 EG-04 7 20 33 22 13 0 4 37 29 54
2017 EG-05 20 31 31 13 4 0 2 17 52 55
2017 EG-06 25 30 25 11 4 1 3 16 58 94
2017 EG-07 23 39 25 8 5 0 0 13 62 39
2014 EG 25 30 24 12 5 0 4 17 58 323
2014 EG-03 13 33 20 27 7 0 0 33 47 15
2014 EG-04 21 30 21 13 5 1 7 20 57 75
2014 EG-05 26 35 21 12 5 0 2 18 61 58
2014 EG-06 25 29 27 11 4 0 5 16 57 128
2014 EG-07 44 30 22 0 0 0 4 0 77 27
2011 EG 23 26 26 16 6 2 2 23 51 358
2011 EG-02 20 10 30 20 10 0 10 33 33 10
2011 EG-03 8 25 21 21 17 8 0 41 36 24
2011 EG-04 18 21 27 17 13 1 3 31 41 71
2011 EG-05 22 26 29 17 1 1 3 20 50 69
2011 EG-06 26 29 24 15 4 1 1 19 56 144
2011 EG-07 31 31 28 9 0 0 0 9 63 32
2008 EG 26 34 22 11 4 1 2 16 61 294
2008 EG-02 29 21 0 29 7 7 7 42 58 14
2008 EG-03 0 29 29 26 6 6 3 36 32 31
2008 EG-04 18 23 37 11 8 0 3 20 42 62
2008 EG-05 22 43 22 12 2 0 0 14 65 51
2008 EG-06 35 37 17 7 3 0 1 10 73 102
2008 EG-07 41 37 19 4 0 0 0 4 78 27

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 10 19 25 27 12 3 5 42 31 240
2018 EG-04 3 17 27 33 15 2 3 51 21 60
2018 EG-05 7 14 31 28 10 3 7 42 23 29
2018 EG-06 16 18 22 25 10 2 7 38 38 92
2018 EG-07 7 31 34 21 7 0 0 28 38 29
2017 EG 10 19 24 23 13 3 7 41 33 273
2017 EG-02 10 10 10 10 20 30 10 50 33 10
2017 EG-04 5 4 18 38 24 5 5 70 10 55
2017 EG-05 5 22 25 29 9 0 9 42 30 55
2017 EG-06 12 27 28 15 8 1 10 26 43 94
2017 EG-07 10 28 28 20 10 0 3 31 40 39
2014 EG 9 17 25 25 14 3 7 43 29 323
2014 EG-03 0 13 27 27 27 0 7 57 14 15
2014 EG-04 9 15 20 31 13 4 8 50 27 75
2014 EG-05 7 24 29 28 7 2 3 36 33 58
2014 EG-06 11 16 27 23 12 4 8 40 30 128
2014 EG-07 7 22 33 15 19 0 4 35 31 27
2011 EG 9 18 24 29 14 3 3 46 29 354
2011 EG-02 0 10 20 20 30 10 10 63 13 10
2011 EG-03 8 8 17 38 21 8 0 64 18 24
2011 EG-04 6 14 27 28 18 3 4 50 21 71
2011 EG-05 6 14 27 30 17 2 5 50 21 66
2011 EG-06 13 20 22 29 10 3 3 41 35 143
2011 EG-07 13 34 19 25 6 0 3 32 48 32
2008 EG 13 20 26 24 11 3 3 37 35 295
2008 EG-02 0 21 21 21 29 7 0 54 23 14
2008 EG-03 0 19 13 29 16 10 13 58 25 31
2008 EG-04 19 13 24 18 16 6 3 38 36 62
2008 EG-05 18 25 22 27 8 0 0 35 43 51
2008 EG-06 12 19 36 26 5 1 1 32 32 103
2008 EG-07 15 30 22 15 11 4 4 28 48 27

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 22 30 31 10 4 2 1 14 54 241
2018 EG-04 10 33 33 15 5 3 0 21 45 60
2018 EG-05 7 38 34 10 7 0 3 18 46 29
2018 EG-06 28 28 32 7 3 0 2 10 58 92
2018 EG-07 50 30 20 0 0 0 0 0 80 30
2017 EG 24 31 29 9 4 1 2 13 56 274
2017 EG-02 10 20 30 20 0 20 0 25 38 10
2017 EG-04 9 25 35 18 7 2 4 27 36 55
2017 EG-05 25 32 30 7 2 0 4 9 59 56
2017 EG-06 31 32 23 6 4 1 2 11 65 94
2017 EG-07 31 38 26 3 3 0 0 5 69 39
2014 EG 29 33 25 7 3 0 2 11 64 322
2014 EG-03 40 33 20 7 0 0 0 7 73 15
2014 EG-04 27 32 20 11 5 0 6 17 62 75
2014 EG-05 37 23 32 7 0 0 2 7 61 57
2014 EG-06 27 38 23 7 4 0 1 11 66 128
2014 EG-07 37 26 30 0 4 4 0 4 65 27

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 34 34 11 13 7 1 0 69 20 244
2018 EG-04 34 34 7 16 8 0 0 69 25 61
2018 EG-05 50 30 17 0 3 0 0 80 3 30
2018 EG-06 30 33 12 14 9 2 0 65 23 93
2018 EG-07 43 37 10 10 0 0 0 80 10 30
2017 EG 36 32 11 13 7 0 0 69 21 274
2017 EG-02 10 50 10 30 0 0 0 60 30 10
2017 EG-04 44 33 9 11 4 0 0 76 15 55
2017 EG-05 37 36 7 14 5 0 0 73 20 56
2017 EG-06 34 24 13 15 13 1 0 59 28 94
2017 EG-07 38 41 8 10 3 0 0 79 13 39
2014 EG 36 34 10 10 10 1 0 70 20 323
2014 EG-03 20 40 13 20 7 0 0 60 27 15
2014 EG-04 36 34 12 6 12 0 0 70 18 75
2014 EG-05 38 31 10 10 9 2 0 70 19 58
2014 EG-06 37 33 8 13 9 1 0 70 22 128
2014 EG-07 33 48 11 0 7 0 0 81 7 27

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 43 37 10 8 3 0 0 79 11 242
2018 EG-04 41 30 15 13 2 0 0 70 15 61
2018 EG-05 50 37 10 0 3 0 0 87 3 30
2018 EG-06 35 41 11 10 3 0 0 76 13 91
2018 EG-07 60 30 7 3 0 0 0 90 3 30
2017 EG 34 43 9 11 3 0 0 78 14 275
2017 EG-02 40 40 0 20 0 0 0 80 20 10
2017 EG-04 38 44 9 7 2 0 0 82 9 55
2017 EG-05 36 45 11 4 5 0 0 80 9 56
2017 EG-06 28 42 11 16 3 0 0 71 19 95
2017 EG-07 43 39 5 10 3 0 0 82 13 39
2014 EG 39 43 9 5 4 0 0 82 9 323
2014 EG-03 40 40 7 13 0 0 0 80 13 15
2014 EG-04 34 47 8 5 5 0 0 81 11 75
2014 EG-05 35 48 9 7 2 0 0 83 9 58
2014 EG-06 44 38 10 5 4 0 0 81 9 128
2014 EG-07 37 56 7 0 0 0 0 93 0 27

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 34 42 15 6 3 1 0 76 9 244
2018 EG-04 33 38 21 7 2 0 0 70 8 61
2018 EG-05 57 37 3 0 3 0 0 93 3 30
2018 EG-06 22 47 16 8 5 2 0 70 13 93
2018 EG-07 47 40 7 7 0 0 0 87 7 30

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 33 43 15 3 3 2 0 78 6 240
2018 EG-04 41 42 10 3 2 2 0 84 5 59
2018 EG-05 43 47 0 3 3 3 0 93 7 30
2018 EG-06 25 46 18 4 3 3 0 73 8 92
2018 EG-07 43 33 23 0 0 0 0 77 0 30
2017 EG 29 42 18 1 4 4 1 75 6 272
2017 EG-02 20 40 40 0 0 0 0 60 0 10
2017 EG-04 31 52 11 0 2 0 4 87 2 54
2017 EG-05 37 32 23 0 5 2 0 71 5 56
2017 EG-06 23 44 18 3 5 6 0 71 9 93
2017 EG-07 36 43 13 3 0 5 0 84 3 39
2014 EG 35 37 19 3 2 3 1 75 6 323
2014 EG-03 27 40 13 7 0 13 0 77 8 15
2014 EG-04 37 40 16 1 3 3 0 80 4 75
2014 EG-05 29 41 17 3 5 2 2 73 9 58
2014 EG-06 34 35 20 4 2 5 0 72 7 128
2014 EG-07 41 37 22 0 0 0 0 78 0 27

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 33 43 15 4 3 2 0 77 7 239
2018 EG-04 41 38 14 3 2 2 0 81 5 58
2018 EG-05 50 47 0 0 3 0 0 97 3 30
2018 EG-06 23 45 18 8 3 3 0 70 11 92
2018 EG-07 47 30 23 0 0 0 0 77 0 30
2017 EG 32 46 15 2 3 2 0 80 5 275
2017 EG-02 30 40 30 0 0 0 0 70 0 10
2017 EG-04 38 45 13 2 0 0 2 85 2 55
2017 EG-05 41 43 11 0 4 2 0 85 4 56
2017 EG-06 24 46 17 4 5 3 0 73 10 95
2017 EG-07 33 51 15 0 0 0 0 85 0 39
2014 EG 34 38 17 6 3 2 0 73 9 323
2014 EG-03 33 40 13 13 0 0 0 73 13 15
2014 EG-04 39 37 16 3 3 3 0 78 5 75
2014 EG-05 22 47 22 2 5 2 0 70 7 58
2014 EG-06 34 36 16 8 4 2 0 71 12 128
2014 EG-07 41 26 19 7 4 4 0 69 12 27
2011 EG 28 36 23 6 5 3 0 65 11 360
2011 EG-02 50 30 20 0 0 0 0 80 0 10
2011 EG-03 46 17 25 4 4 4 0 65 9 24
2011 EG-04 26 42 14 10 7 1 0 69 17 73
2011 EG-05 23 39 25 7 6 0 0 62 13 69
2011 EG-06 23 39 24 4 6 4 0 64 10 144
2011 EG-07 31 22 34 3 3 3 3 57 7 32

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 37 39 14 5 3 1 0 77 9 241
2018 EG-04 36 39 17 3 2 3 0 77 5 59
2018 EG-05 43 50 3 3 0 0 0 93 3 30
2018 EG-06 31 38 14 10 6 1 0 70 16 93
2018 EG-07 57 30 10 3 0 0 0 87 3 30
2017 EG 36 42 10 8 4 0 0 78 12 275
2017 EG-02 50 30 20 0 0 0 0 80 0 10
2017 EG-04 36 53 9 0 2 0 0 89 2 55
2017 EG-05 41 45 5 9 0 0 0 86 9 56
2017 EG-06 27 38 12 14 10 0 0 64 24 95
2017 EG-07 48 39 8 5 0 0 0 87 5 39
2014 EG 37 36 14 6 5 2 0 74 12 323
2014 EG-03 33 40 27 0 0 0 0 73 0 15
2014 EG-04 40 36 9 3 7 5 0 80 10 75
2014 EG-05 28 48 16 5 3 0 0 76 9 58
2014 EG-06 36 33 16 8 6 2 0 70 14 128
2014 EG-07 48 26 11 7 7 0 0 74 15 27
2011 EG 31 38 16 7 7 1 1 70 14 358
2011 EG-02 50 30 10 0 0 0 10 89 0 10
2011 EG-03 52 9 26 4 9 0 0 61 13 23
2011 EG-04 34 30 21 7 7 0 1 65 14 73
2011 EG-05 25 47 15 4 9 0 0 72 13 68
2011 EG-06 26 45 13 9 7 1 0 71 16 144
2011 EG-07 34 34 16 6 6 3 0 71 13 32
2008 EG 23 36 16 14 9 1 0 61 23 296
2008 EG-02 21 57 14 7 0 0 0 79 7 14
2008 EG-03 32 32 16 13 3 3 0 67 17 31
2008 EG-04 26 27 19 13 11 3 0 55 25 62
2008 EG-05 16 47 16 12 10 0 0 63 22 51
2008 EG-06 22 35 13 17 13 1 0 57 30 104
2008 EG-07 30 37 19 11 4 0 0 67 15 27

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 22 30 21 13 7 5 1 56 21 242
2018 EG-04 26 28 20 15 8 3 0 56 24 61
2018 EG-05 27 47 13 3 3 3 3 79 7 30
2018 EG-06 14 29 27 15 8 6 1 47 24 93
2018 EG-07 32 36 14 11 0 4 4 73 12 28
2017 EG 19 34 20 11 8 4 4 57 21 274
2017 EG-02 0 20 30 20 10 10 10 25 38 10
2017 EG-04 16 36 22 11 7 4 4 57 20 55
2017 EG-05 20 38 20 5 7 7 4 64 14 56
2017 EG-06 20 25 19 15 14 1 5 49 31 94
2017 EG-07 23 54 15 5 0 3 0 79 5 39
2014 EG 26 35 18 9 7 3 1 64 17 323
2014 EG-03 13 53 20 7 0 7 0 71 7 15
2014 EG-04 33 36 13 7 5 4 2 73 13 75
2014 EG-05 26 26 26 5 12 5 0 55 18 58
2014 EG-06 25 35 17 12 8 2 1 62 20 128
2014 EG-07 19 41 19 11 4 4 4 64 16 27

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 26 45 17 5 4 2 0 73 9 241
2018 EG-04 21 43 28 3 3 2 0 65 7 61
2018 EG-05 37 47 10 3 3 0 0 83 7 30
2018 EG-06 24 43 17 8 6 2 0 69 14 90
2018 EG-07 37 47 13 0 0 3 0 86 0 30
2017 EG 31 44 12 6 3 4 0 79 9 272
2017 EG-04 29 42 11 9 2 5 2 76 12 55
2017 EG-05 34 48 11 4 0 4 0 85 4 56
2017 EG-06 25 44 12 8 7 3 0 72 16 95
2017 EG-07 40 47 11 0 0 3 0 89 0 38
2014 EG 37 39 13 5 4 2 1 78 9 323
2014 EG-03 20 60 7 0 0 13 0 92 0 15
2014 EG-04 34 40 20 3 3 1 0 74 5 75
2014 EG-05 35 43 12 2 5 2 2 80 7 58
2014 EG-06 37 34 13 8 5 2 1 74 13 128
2014 EG-07 52 44 0 0 4 0 0 96 4 27
2011 EG 35 37 13 8 4 3 1 75 12 359
2011 EG-02 40 40 0 0 0 10 10 100 0 10
2011 EG-03 46 38 4 8 0 4 0 87 9 24
2011 EG-04 39 33 18 6 1 3 0 74 7 72
2011 EG-05 38 32 13 9 7 1 0 71 16 69
2011 EG-06 26 42 13 10 6 3 1 70 16 144
2011 EG-07 50 28 9 6 3 0 3 81 10 32
2008 EG 23 39 17 10 6 3 1 65 18 296
2008 EG-02 29 14 14 29 7 7 0 46 38 14
2008 EG-03 26 52 6 6 6 3 0 80 13 31
2008 EG-04 27 29 18 10 8 5 3 61 19 62
2008 EG-05 22 53 6 10 6 4 0 78 16 51
2008 EG-06 15 38 25 13 6 2 1 55 19 104
2008 EG-07 44 26 19 4 4 4 0 73 8 27

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 28 45 17 5 4 1 0 74 9 242
2018 EG-04 25 43 21 5 5 2 0 68 10 61
2018 EG-05 37 50 10 0 3 0 0 87 3 30
2018 EG-06 27 40 19 9 4 1 0 68 13 91
2018 EG-07 30 50 17 3 0 0 0 80 3 30

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 15 25 27 15 10 7 0 43 28 241
2018 EG-04 18 26 25 18 8 5 0 47 28 61
2018 EG-05 27 40 27 0 3 3 0 69 3 30
2018 EG-06 13 21 24 16 17 8 1 38 35 90
2018 EG-07 13 23 23 20 3 17 0 44 28 30
2017 EG 13 26 27 13 13 8 0 43 28 275
2017 EG-02 20 40 20 0 10 10 0 67 11 10
2017 EG-04 9 27 24 14 15 11 0 41 33 55
2017 EG-05 20 27 21 14 13 5 0 49 28 56
2017 EG-06 9 24 29 16 14 7 1 37 32 95
2017 EG-07 15 23 39 5 10 8 0 41 17 39
2014 EG 15 20 23 16 16 8 1 39 36 322
2014 EG-03 13 13 33 13 13 13 0 31 31 15
2014 EG-04 17 21 27 12 16 6 1 41 30 75
2014 EG-05 14 21 28 10 19 9 0 38 32 58
2014 EG-06 14 20 22 19 17 7 0 37 39 127
2014 EG-07 11 22 19 30 7 7 4 38 42 27
2011 EG 14 20 27 13 16 7 2 38 32 359
2011 EG-02 30 30 10 0 10 10 10 75 13 10
2011 EG-03 17 8 38 17 17 0 4 26 35 24
2011 EG-04 11 19 28 18 17 7 0 33 37 72
2011 EG-05 19 19 23 16 16 6 1 41 34 69
2011 EG-06 12 22 29 12 17 8 1 36 32 144
2011 EG-07 16 25 25 3 19 9 3 46 25 32

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EG 10 90 239
2018 EG-04 10 90 58
2018 EG-06 11 89 92

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 EG 46 24
2018 EG-06 50 10

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 EG 63 24
2018 EG-06 50 10

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 EG 0 24
2018 EG-06 0 10

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 EG 29 24

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 EG 50 24

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 EG 46 24

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 EG 25 24

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 EG 42 24

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 EG 33 24
2018 EG-06 50 10

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 EG 46 24

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 EG 38 24

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic
(%)
Total responses
2018 EG 21 24

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 EG 46 24

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 EG 46 24
2018 EG-06 50 10

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 EG 58 24
2018 EG-06 50 10

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 EG 25 24

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 EG 0 24
2018 EG-06 0 10

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 EG 25 24

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 EG 29 24

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 EG 0 24
2018 EG-06 0 10

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 EG 25 24

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 EG 21 24

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 EG 25 24

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 EG 0 24
2018 EG-06 0 10

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 EG 42 24
2018 EG-06 50 10

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 EG 0 24
2018 EG-06 0 10

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 EG 21 24

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 14 20 25 7 5 25 2 48 17 244
2018 EG-04 23 18 18 5 7 28 2 58 16 61
2018 EG-05 20 10 23 0 3 30 13 53 6 30
2018 EG-06 15 16 31 11 3 24 0 41 18 93
2018 EG-07 3 43 20 3 7 23 0 61 13 30
2017 EG 12 21 23 6 9 23 7 46 21 275
2017 EG-02 10 20 20 0 10 30 10 50 17 10
2017 EG-04 14 29 20 2 5 24 5 62 10 55
2017 EG-05 18 25 20 4 5 20 9 60 13 56
2017 EG-06 6 10 23 11 13 30 6 27 36 95
2017 EG-07 13 28 28 3 5 15 8 53 10 39
2014 EG 15 18 23 5 7 25 8 49 18 323
2014 EG-03 27 20 13 7 0 27 7 70 10 15
2014 EG-04 12 15 20 5 5 27 16 47 19 75
2014 EG-05 14 24 24 3 10 21 3 50 18 58
2014 EG-06 14 13 28 5 9 25 5 39 20 128
2014 EG-07 11 41 7 4 7 30 0 74 16 27

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 24 42 17 7 3 6 0 71 11 242
2018 EG-04 35 33 17 2 5 7 2 75 7 60
2018 EG-05 33 37 13 3 3 10 0 78 7 30
2018 EG-06 21 39 22 10 3 5 0 63 14 92
2018 EG-07 20 63 3 10 0 3 0 86 10 30
2017 EG 26 36 19 5 5 7 1 68 11 275
2017 EG-02 40 20 40 0 0 0 0 60 0 10
2017 EG-04 27 47 7 5 2 11 0 84 8 55
2017 EG-05 37 32 14 4 5 5 2 75 10 56
2017 EG-06 17 34 24 7 8 8 1 56 17 95
2017 EG-07 31 36 20 8 0 3 3 70 8 39
2014 EG 23 30 22 7 5 11 1 61 14 323
2014 EG-03 33 33 13 0 0 13 7 83 0 15
2014 EG-04 20 34 23 4 3 16 1 65 8 75
2014 EG-05 24 33 21 7 7 9 0 62 15 58
2014 EG-06 23 28 23 9 7 11 0 57 18 128
2014 EG-07 19 37 19 15 4 7 0 60 20 27
2011 EG 28 38 20 4 4 6 0 71 9 360
2011 EG-02 30 40 20 0 0 10 0 78 0 10
2011 EG-03 29 33 21 4 4 8 0 68 9 24
2011 EG-04 27 34 18 7 3 11 0 69 11 73
2011 EG-05 33 39 12 6 6 4 0 76 12 69
2011 EG-06 25 39 27 2 3 3 0 66 6 144
2011 EG-07 31 44 13 9 3 0 0 75 13 32

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EG 7 93 241
2018 EG-06 9 91 91

Question 56c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 EG 0 16

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic
(%)
Total responses
2018 EG 0 16

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2018 EG 0 16

Question 57i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic
(%)
Total responses
2018 EG 0 16

Question 57j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic
(%)
Total responses
2018 EG 0 16

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2018 EG 0 16

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2018 EG 0 16

Question 57n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic
(%)
Total responses
2018 EG 31 16

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 EG 0 16

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 EG 0 16

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 EG 56 16

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 EG 0 16

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 EG 0 16

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 EG 0 16

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 EG 0 16

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 EG 0 16

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 EG 0 16

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 14 22 29 4 3 26 2 50 10 242
2018 EG-04 22 18 25 2 5 28 0 56 9 60
2018 EG-05 17 17 20 0 3 33 10 59 6 30
2018 EG-06 12 20 34 8 3 23 0 42 14 93
2018 EG-07 10 37 23 3 0 27 0 64 5 30
2017 EG 13 22 21 5 5 26 8 53 15 274
2017 EG-02 0 20 20 10 0 50 0 40 20 10
2017 EG-04 18 27 14 5 4 24 7 66 13 55
2017 EG-05 18 20 18 5 5 25 9 57 16 56
2017 EG-06 5 15 29 5 4 33 9 34 16 95
2017 EG-07 21 33 13 3 5 18 8 73 10 39
2014 EG 15 15 25 5 5 27 8 46 15 322
2014 EG-03 7 20 20 13 0 33 7 44 22 15
2014 EG-04 9 17 20 4 5 27 17 48 17 74
2014 EG-05 14 21 24 2 5 26 9 53 10 58
2014 EG-06 17 9 30 7 5 27 5 39 17 128
2014 EG-07 15 22 26 4 4 26 4 53 11 27

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 24 43 19 5 3 7 0 71 8 242
2018 EG-04 32 38 15 2 3 10 0 78 6 60
2018 EG-05 37 37 10 3 3 10 0 81 7 30
2018 EG-06 17 41 26 8 3 5 0 61 11 93
2018 EG-07 23 53 13 3 0 7 0 82 4 30
2017 EG 28 32 20 4 4 10 2 68 9 273
2017 EG-02 30 20 30 0 0 20 0 63 0 10
2017 EG-04 25 46 11 5 2 11 0 80 8 55
2017 EG-05 36 25 14 5 7 7 5 69 14 56
2017 EG-06 19 29 29 4 3 14 2 57 9 94
2017 EG-07 43 36 10 3 3 3 3 84 5 39
2014 EG 25 26 23 5 6 12 3 60 12 322
2014 EG-03 13 33 27 7 0 13 7 58 8 15
2014 EG-04 23 30 17 3 8 15 5 66 13 75
2014 EG-05 29 36 10 3 7 12 2 76 12 58
2014 EG-06 26 17 33 7 5 11 2 49 14 127
2014 EG-07 22 37 26 4 7 4 0 62 12 27
2011 EG 29 38 18 5 3 7 0 72 8 359
2011 EG-02 40 30 20 0 0 10 0 78 0 10
2011 EG-03 25 42 13 4 0 17 0 80 5 24
2011 EG-04 23 34 25 7 4 7 0 62 12 73
2011 EG-05 35 36 16 6 0 7 0 77 6 69
2011 EG-06 26 42 19 4 3 5 0 72 7 144
2011 EG-07 39 29 13 6 6 6 0 72 14 31
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 48 29 11 3 6 2 0 79 10 241
2018 EG-04 41 26 16 7 7 3 0 69 14 61
2018 EG-05 70 23 3 0 3 0 0 93 3 30
2018 EG-06 46 31 10 3 8 2 0 78 11 90
2018 EG-07 53 37 7 3 0 0 0 90 3 30
2017 EG 49 28 12 4 4 3 0 79 8 273
2017 EG-04 45 33 9 2 7 4 0 81 9 55
2017 EG-05 59 23 9 4 2 4 0 85 6 56
2017 EG-06 46 25 16 4 5 3 0 74 10 94
2017 EG-07 52 38 8 3 0 0 0 90 3 39

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 27 44 18 6 4 2 0 72 10 244
2018 EG-04 30 41 16 7 5 2 0 72 12 61
2018 EG-05 40 37 17 3 3 0 0 77 7 30
2018 EG-06 22 43 24 4 5 2 0 66 10 93
2018 EG-07 30 47 17 3 3 0 0 77 7 30
2017 EG 16 46 22 5 7 4 0 65 12 274
2017 EG-02 10 80 0 0 0 10 0 100 0 10
2017 EG-04 18 42 20 9 5 5 0 64 15 55
2017 EG-05 18 55 20 2 2 4 0 75 4 55
2017 EG-06 11 37 30 6 11 5 0 50 18 95
2017 EG-07 26 48 18 5 3 0 0 74 8 39

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 18 41 21 12 7 1 0 60 19 244
2018 EG-04 16 44 15 13 8 3 0 63 22 61
2018 EG-05 33 43 20 0 3 0 0 77 3 30
2018 EG-06 15 39 22 13 10 1 1 55 23 93
2018 EG-07 20 40 23 17 0 0 0 60 17 30
2017 EG 13 41 23 11 8 3 0 56 20 275
2017 EG-02 0 70 30 0 0 0 0 70 0 10
2017 EG-04 13 47 20 9 7 2 2 62 17 55
2017 EG-05 14 48 25 5 5 2 0 64 11 56
2017 EG-06 8 32 27 15 12 6 0 43 28 95
2017 EG-07 23 38 18 10 8 3 0 63 19 39

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 14 22 27 13 25 0 0 36 37 244
2018 EG-04 10 15 28 20 28 0 0 25 48 61
2018 EG-05 13 30 43 3 10 0 0 43 13 30
2018 EG-06 16 24 24 13 24 0 0 40 37 93
2018 EG-07 20 30 13 10 27 0 0 50 37 30
2017 EG 22 26 20 14 16 1 2 49 31 275
2017 EG-02 10 20 50 0 20 0 0 30 20 10
2017 EG-04 16 35 15 15 14 2 4 54 31 55
2017 EG-05 25 29 23 9 11 0 4 56 20 56
2017 EG-06 22 25 19 18 15 0 1 48 33 95
2017 EG-07 21 23 18 18 18 0 3 44 37 39

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 16 28 29 16 11 0 1 44 27 243
2018 EG-04 23 32 30 13 2 0 0 55 15 60
2018 EG-05 23 37 23 17 0 0 0 60 17 30
2018 EG-06 12 22 27 18 19 0 2 34 38 93
2018 EG-07 3 27 37 20 13 0 0 30 33 30
2017 EG 14 26 30 17 11 0 1 41 29 275
2017 EG-02 10 20 40 20 10 0 0 30 30 10
2017 EG-04 22 25 34 9 5 2 2 49 15 55
2017 EG-05 20 30 20 20 9 0 2 51 29 56
2017 EG-06 9 23 33 17 18 0 0 33 35 95
2017 EG-07 13 25 34 21 5 0 3 39 26 39

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 20 31 30 13 6 0 1 52 19 244
2018 EG-04 28 34 26 10 2 0 0 62 11 61
2018 EG-05 30 47 17 7 0 0 0 77 7 30
2018 EG-06 17 27 31 14 10 0 1 45 24 93
2018 EG-07 0 27 47 13 13 0 0 27 27 30
2017 EG 20 30 31 13 7 0 0 50 19 274
2017 EG-02 30 20 20 20 10 0 0 50 30 10
2017 EG-04 26 26 37 11 0 0 0 52 11 54
2017 EG-05 23 27 34 11 4 0 2 51 15 56
2017 EG-06 12 37 28 13 10 0 0 49 23 95
2017 EG-07 23 31 21 21 5 0 0 54 26 39

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 17 22 28 18 13 0 1 39 32 242
2018 EG-04 20 27 34 12 5 0 2 48 17 59
2018 EG-05 10 47 27 13 3 0 0 57 17 30
2018 EG-06 16 14 26 18 24 1 1 31 43 93
2018 EG-07 7 17 47 20 10 0 0 23 30 30
2017 EG 17 22 24 20 14 1 2 40 35 273
2017 EG-02 20 10 20 30 20 0 0 30 50 10
2017 EG-04 24 30 22 13 6 2 4 57 20 54
2017 EG-05 16 24 22 16 16 0 5 42 35 55
2017 EG-06 17 15 28 23 14 3 0 33 38 95
2017 EG-07 13 20 31 21 15 0 0 33 36 39

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 43 28 16 5 4 0 4 75 9 243
2018 EG-04 51 20 16 2 2 2 8 78 4 61
2018 EG-05 60 30 7 0 0 0 3 93 0 30
2018 EG-06 35 33 16 5 8 0 3 70 13 92
2018 EG-07 33 30 20 10 3 0 3 66 14 30
2017 EG 44 26 14 6 4 1 5 75 11 273
2017 EG-02 60 20 0 10 0 0 10 89 11 10
2017 EG-04 51 24 9 2 4 4 7 84 6 55
2017 EG-05 50 28 13 4 2 0 4 81 6 56
2017 EG-06 35 30 17 8 6 0 3 67 15 94
2017 EG-07 43 18 21 5 3 0 10 68 9 39

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 33 26 23 11 7 0 0 59 18 244
2018 EG-04 33 33 23 10 2 0 0 66 11 61
2018 EG-05 57 20 13 7 3 0 0 77 10 30
2018 EG-06 25 24 27 13 12 0 0 48 25 93
2018 EG-07 30 20 23 17 10 0 0 50 27 30
2017 EG 31 37 20 7 4 0 1 68 11 273
2017 EG-02 50 30 10 10 0 0 0 80 10 10
2017 EG-04 30 44 22 2 2 0 0 74 4 54
2017 EG-05 34 36 18 7 2 0 4 72 9 56
2017 EG-06 28 39 17 9 6 0 0 67 16 95
2017 EG-07 29 29 34 5 3 0 0 58 8 38

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 26 33 19 14 5 2 1 61 20 241
2018 EG-04 32 34 17 12 2 3 0 68 14 59
2018 EG-05 40 40 13 3 3 0 0 80 7 30
2018 EG-06 14 34 24 18 8 1 1 49 26 93
2018 EG-07 23 37 17 20 3 0 0 60 23 30
2017 EG 23 36 21 13 6 0 1 60 19 271
2017 EG-02 40 10 30 20 0 0 0 50 20 10
2017 EG-04 30 37 22 9 2 0 0 67 11 54
2017 EG-05 20 41 20 13 4 2 2 63 17 56
2017 EG-06 22 35 18 16 7 0 1 58 24 94
2017 EG-07 21 42 21 8 8 0 0 63 16 38

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 19 33 23 15 8 0 2 53 24 242
2018 EG-04 22 36 22 8 8 2 2 60 18 59
2018 EG-05 33 30 20 13 3 0 0 63 17 30
2018 EG-06 14 30 27 18 10 0 1 45 28 93
2018 EG-07 13 40 17 27 3 0 0 53 30 30
2017 EG 18 28 28 16 9 1 0 47 25 273
2017 EG-02 30 20 10 20 10 10 0 56 33 10
2017 EG-04 24 22 35 11 6 2 0 47 17 54
2017 EG-05 21 29 27 14 5 2 2 52 20 56
2017 EG-06 13 29 27 19 12 1 0 42 31 95
2017 EG-07 16 31 26 19 8 0 0 47 26 38

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 24 36 19 12 9 1 0 60 21 242
2018 EG-04 29 32 19 8 8 3 0 63 18 59
2018 EG-05 37 40 13 3 7 0 0 77 10 30
2018 EG-06 17 35 24 14 10 0 0 53 24 93
2018 EG-07 17 53 13 13 3 0 0 70 17 30
2017 EG 23 33 23 13 7 1 0 57 20 273
2017 EG-02 0 40 30 10 10 10 0 44 22 10
2017 EG-04 26 35 20 15 4 0 0 61 18 54
2017 EG-05 29 36 16 14 2 2 2 67 17 56
2017 EG-06 20 32 23 16 9 0 0 51 25 95
2017 EG-07 32 29 28 5 5 0 0 61 11 38

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 23 26 25 16 9 0 1 50 25 240
2018 EG-04 29 25 31 7 7 2 0 55 14 59
2018 EG-05 23 50 17 10 0 0 0 73 10 30
2018 EG-06 21 22 26 19 11 0 1 43 30 91
2018 EG-07 20 17 23 33 7 0 0 37 40 30
2017 EG 23 30 21 16 10 0 1 53 26 273
2017 EG-02 20 40 10 0 20 10 0 67 22 10
2017 EG-04 39 24 22 9 6 0 0 63 15 54
2017 EG-05 14 41 16 20 5 0 4 57 26 56
2017 EG-06 18 27 23 19 12 0 1 46 31 95
2017 EG-07 21 31 21 19 8 0 0 52 26 38

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 52 27 9 6 3 0 2 81 9 240
2018 EG-04 55 26 9 5 2 2 2 84 7 58
2018 EG-05 67 27 3 0 3 0 0 93 3 30
2018 EG-06 45 29 10 8 5 0 3 76 13 92
2018 EG-07 57 20 17 7 0 0 0 77 7 30
2017 EG 51 25 13 7 4 0 1 77 11 274
2017 EG-02 60 20 10 0 10 0 0 80 10 10
2017 EG-04 49 35 11 5 0 0 0 84 5 55
2017 EG-05 61 16 13 4 4 0 4 80 7 56
2017 EG-06 46 25 10 13 6 0 1 71 19 94
2017 EG-07 54 23 18 5 0 0 0 77 5 39

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 68 18 3 2 3 1 5 91 6 240
2018 EG-04 68 20 3 0 3 2 3 93 4 59
2018 EG-05 72 21 0 0 3 0 3 96 4 29
2018 EG-06 60 22 3 3 5 1 5 87 9 93
2018 EG-07 77 10 7 0 0 0 7 93 0 30

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 69 14 7 3 3 1 3 86 6 240
2018 EG-04 63 15 7 3 7 2 3 82 11 59
2018 EG-05 87 3 0 7 0 0 3 93 7 30
2018 EG-06 65 18 8 2 2 1 4 88 5 93
2018 EG-07 87 7 7 0 0 0 0 93 0 30
2017 EG 71 11 9 1 4 2 2 85 6 274
2017 EG-02 70 10 10 0 0 10 0 89 0 10
2017 EG-04 65 13 9 2 5 4 2 83 8 55
2017 EG-05 77 7 5 0 5 4 2 89 6 56
2017 EG-06 66 12 13 3 4 1 1 79 8 94
2017 EG-07 85 8 3 0 3 0 3 95 3 39

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 53 28 12 2 2 1 2 83 4 242
2018 EG-04 50 25 22 2 2 0 0 75 3 60
2018 EG-05 70 23 0 3 0 0 3 97 3 30
2018 EG-06 51 29 12 2 3 1 2 82 6 93
2018 EG-07 50 40 7 0 3 0 0 90 3 30
2017 EG 57 25 9 4 3 0 1 84 7 275
2017 EG-02 40 40 10 10 0 0 0 80 10 10
2017 EG-04 57 27 11 4 2 0 0 84 5 55
2017 EG-05 66 23 4 4 2 0 2 91 5 56
2017 EG-06 55 26 9 3 5 1 1 82 9 95
2017 EG-07 66 15 8 5 3 0 3 84 8 39

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 57 20 8 8 5 0 1 78 13 241
2018 EG-04 51 27 5 8 8 0 0 78 17 59
2018 EG-05 67 13 0 17 3 0 0 80 20 30
2018 EG-06 53 22 13 4 6 0 2 76 11 93
2018 EG-07 77 17 7 0 0 0 0 93 0 30
2017 EG 60 18 10 5 5 1 1 80 10 274
2017 EG-02 50 30 10 10 0 0 0 80 10 10
2017 EG-04 55 27 7 5 5 0 0 82 11 55
2017 EG-05 66 11 14 4 2 0 4 80 6 56
2017 EG-06 60 15 10 7 7 0 1 75 15 94
2017 EG-07 67 23 8 0 0 0 3 92 0 39

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 56 13 5 1 0 0 24 92 2 238
2018 EG-04 56 8 3 3 0 0 29 90 5 59
2018 EG-05 66 17 3 0 0 3 10 96 0 29
2018 EG-06 60 8 3 1 0 0 28 94 2 92
2018 EG-07 47 33 10 0 3 0 7 86 4 30
2017 EG 58 13 3 1 2 1 22 92 4 273
2017 EG-02 40 20 0 0 0 10 30 100 0 10
2017 EG-04 67 9 2 0 0 2 20 98 0 55
2017 EG-05 57 14 5 2 0 0 21 91 2 56
2017 EG-06 58 11 3 0 3 0 25 92 4 93
2017 EG-07 54 21 3 5 3 0 15 88 9 39

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 53 26 10 5 1 0 5 83 7 242
2018 EG-04 62 25 7 2 3 0 2 88 5 60
2018 EG-05 67 23 3 3 0 3 0 93 3 30
2018 EG-06 43 33 9 8 0 0 8 83 8 93
2018 EG-07 47 13 30 7 3 0 0 60 10 30
2017 EG 58 22 9 4 3 1 4 84 7 275
2017 EG-02 60 20 10 10 0 0 0 80 10 10
2017 EG-04 66 22 2 4 0 2 5 94 4 55
2017 EG-05 57 29 5 2 0 0 7 92 2 56
2017 EG-06 49 24 14 6 5 0 2 74 12 95
2017 EG-07 66 13 15 3 3 0 0 79 5 39

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 63 18 8 3 5 0 2 83 9 241
2018 EG-04 58 18 8 5 10 0 0 77 15 60
2018 EG-05 63 23 10 3 0 0 0 87 3 30
2018 EG-06 60 21 10 2 2 1 4 85 5 92
2018 EG-07 93 3 3 0 0 0 0 97 0 30
2017 EG 61 21 7 3 4 1 3 85 7 275
2017 EG-02 70 0 10 0 20 0 0 70 20 10
2017 EG-04 56 20 9 11 2 2 0 78 13 55
2017 EG-05 64 21 5 2 0 2 5 92 2 56
2017 EG-06 59 24 7 2 3 1 3 87 5 95
2017 EG-07 72 15 3 0 8 0 3 89 8 39

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 51 26 12 6 2 0 2 80 8 242
2018 EG-04 47 27 17 8 2 0 0 73 10 60
2018 EG-05 57 27 13 3 0 0 0 83 3 30
2018 EG-06 48 28 11 5 3 0 4 80 9 93
2018 EG-07 63 23 10 3 0 0 0 87 3 30
2017 EG 52 29 12 2 1 1 2 84 4 275
2017 EG-02 50 30 10 10 0 0 0 80 10 10
2017 EG-04 40 44 14 2 0 0 0 84 2 55
2017 EG-05 46 34 13 0 2 0 5 85 2 56
2017 EG-06 54 24 12 3 2 3 2 82 6 95
2017 EG-07 64 20 13 0 0 0 3 87 0 39

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 14 32 31 17 5 0 0 46 22 242
2018 EG-04 13 38 28 17 3 0 0 52 20 60
2018 EG-05 20 40 30 7 3 0 0 60 10 30
2018 EG-06 15 29 27 23 6 0 0 44 29 93
2018 EG-07 3 21 52 17 3 3 0 25 21 29
2017 EG 10 29 38 16 6 1 0 40 22 274
2017 EG-02 20 30 30 20 0 0 0 50 20 10
2017 EG-04 9 36 40 11 2 2 0 46 13 55
2017 EG-05 13 41 34 11 2 0 0 54 13 56
2017 EG-06 10 27 33 17 13 1 0 37 30 94
2017 EG-07 8 10 61 18 3 0 0 18 21 39

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 10 20 34 22 13 0 1 36 30 237
2018 EG-04 10 15 34 25 15 0 0 41 25 59
2018 EG-05 10 10 30 40 10 0 0 50 20 30
2018 EG-06 11 27 34 16 11 0 1 27 38 90
2018 EG-07 14 14 43 18 11 0 0 29 29 28
2017 EG 8 20 37 22 12 1 1 34 29 275
2017 EG-02 0 40 30 10 20 0 0 30 40 10
2017 EG-04 9 11 38 33 9 0 0 42 20 55
2017 EG-05 4 14 36 29 16 0 2 46 18 56
2017 EG-06 10 26 34 17 9 2 1 27 38 95
2017 EG-07 8 21 46 15 10 0 0 26 28 39
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 13 34 23 14 13 1 1 13 87 243
2018 EG-04 13 25 23 15 17 3 3 14 86 60
2018 EG-05 10 37 33 13 7 0 0 10 90 30
2018 EG-06 11 42 22 13 13 0 0 11 89 93
2018 EG-07 20 23 20 17 20 0 0 20 80 30
2017 EG 34 27 17 9 10 2 1 35 65 275
2017 EG-02 30 30 30 0 10 0 0 30 70 10
2017 EG-04 31 35 18 7 7 2 0 31 69 55
2017 EG-05 36 29 16 9 11 0 0 36 64 56
2017 EG-06 39 22 17 13 6 1 2 40 60 95
2017 EG-07 21 38 18 5 13 5 0 22 78 39

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 EG 13 205
2018 EG-04 11 47
2018 EG-05 7 27
2018 EG-06 14 83
2018 EG-07 21 24
2017 EG 21 175
2017 EG-04 19 37
2017 EG-05 22 36
2017 EG-06 18 55
2017 EG-07 17 29

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 EG 27 205
2018 EG-04 26 47
2018 EG-05 11 27
2018 EG-06 28 83
2018 EG-07 33 24
2017 EG 30 175
2017 EG-04 35 37
2017 EG-05 28 36
2017 EG-06 36 55
2017 EG-07 24 29

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 EG 43 205
2018 EG-04 49 47
2018 EG-05 41 27
2018 EG-06 45 83
2018 EG-07 38 24
2017 EG 15 175
2017 EG-04 16 37
2017 EG-05 8 36
2017 EG-06 11 55
2017 EG-07 20 29

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 EG 37 205
2018 EG-04 28 47
2018 EG-05 48 27
2018 EG-06 34 83
2018 EG-07 54 24
2017 EG 50 175
2017 EG-04 35 37
2017 EG-05 58 36
2017 EG-06 53 55
2017 EG-07 55 29

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 EG 3 205
2018 EG-04 6 47
2018 EG-05 4 27
2018 EG-06 2 83
2018 EG-07 0 24
2017 EG 2 175
2017 EG-04 3 37
2017 EG-05 0 36
2017 EG-06 0 55
2017 EG-07 3 29

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 EG 40 205
2018 EG-04 38 47
2018 EG-05 33 27
2018 EG-06 41 83
2018 EG-07 46 24

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 EG 33 205
2018 EG-04 34 47
2018 EG-05 37 27
2018 EG-06 29 83
2018 EG-07 38 24
2017 EG 41 175
2017 EG-04 43 37
2017 EG-05 33 36
2017 EG-06 40 55
2017 EG-07 45 29

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 EG 9 34 23 9 4 22 200
2018 EG-04 7 42 11 16 0 24 45
2018 EG-05 7 33 41 7 0 11 27
2018 EG-06 11 34 18 10 6 21 80
2018 EG-07 4 17 29 0 4 46 24
2017 EG 5 39 23 9 2 21 169
2017 EG-04 3 50 29 6 0 12 34
2017 EG-05 6 38 27 6 0 23 34
2017 EG-06 7 38 24 13 4 15 55
2017 EG-07 6 31 17 10 3 31 29

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EG 27 73 205
2018 EG-04 27 73 48
2018 EG-05 26 74 27
2018 EG-06 30 70 82
2018 EG-07 4 96 24

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 41 14 12 11 11 2 9 61 25 243
2018 EG-04 36 18 8 16 8 3 10 62 28 61
2018 EG-05 55 14 10 0 17 0 3 71 18 29
2018 EG-06 35 16 9 14 16 2 8 57 33 93
2018 EG-07 57 3 23 3 3 0 10 67 7 30

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 7 18 29 14 24 1 7 28 41 206
2018 EG-04 15 23 42 4 13 2 2 39 17 48
2018 EG-05 4 22 33 11 15 4 11 30 30 27
2018 EG-06 6 14 27 19 30 0 4 21 51 83
2018 EG-07 4 17 17 8 46 0 8 23 59 24
2017 EG 3 19 17 13 32 4 11 26 53 173
2017 EG-04 8 28 14 17 22 0 11 41 44 36
2017 EG-05 3 22 31 14 22 3 6 27 39 36
2017 EG-06 2 13 20 9 36 7 13 18 57 55
2017 EG-07 0 25 7 18 36 0 14 29 63 28

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 4 13 24 16 35 2 5 18 55 206
2018 EG-04 6 13 35 15 21 6 4 21 40 48
2018 EG-05 0 19 37 7 37 0 0 19 44 27
2018 EG-06 4 14 20 19 36 0 6 19 59 83
2018 EG-07 8 8 4 13 63 0 4 17 78 24
2017 EG 3 8 20 15 45 3 6 13 65 175
2017 EG-04 8 5 24 16 38 0 8 15 59 37
2017 EG-05 3 8 19 25 33 8 3 12 66 36
2017 EG-06 2 2 22 15 49 2 9 4 71 55
2017 EG-07 0 24 14 7 49 3 3 26 60 29
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