2018 Public Service Employee Survey Results by Theme for the Public Services and Procurement Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 29 42 12 12 5 0 0 71 17 377
2018 CS-01 42 21 21 5 11 0 0 63 16 19
2018 CS-02 32 43 11 10 4 0 0 75 14 120
2018 CS-03 23 44 14 14 4 1 0 67 18 154
2018 CS-04 32 37 10 14 8 0 0 68 22 63
2018 CS-05 38 50 6 6 0 0 0 88 6 16
2017 CS 28 46 12 8 5 0 0 74 14 405
2017 CS-01 31 44 14 8 3 0 0 75 11 32
2017 CS-02 25 43 14 12 5 0 0 69 17 138
2017 CS-03 25 50 11 6 7 1 0 76 13 161
2017 CS-04 33 43 10 10 4 0 0 76 14 58
2017 CS-05 49 42 9 0 0 0 0 91 0 12
2014 CS 25 47 13 10 6 0 0 72 16 458
2014 CS-01 40 33 15 10 3 0 0 73 13 40
2014 CS-02 24 51 12 9 4 0 0 75 12 171
2014 CS-03 22 47 13 9 8 1 0 69 18 170
2014 CS-04 27 43 11 11 8 0 0 70 19 63
2014 CS-05 20 60 20 0 0 0 0 80 0 10
2011 CS 27 45 14 8 5 0 0 73 13 1142
2011 CS-01 31 40 13 11 4 0 0 72 15 141
2011 CS-02 24 48 15 8 5 0 0 72 13 394
2011 CS-03 25 46 16 7 6 0 0 71 13 367
2011 CS-04 34 42 11 8 5 1 0 76 13 190
2011 CS-05 37 53 0 7 2 0 0 91 9 43
2008 CS 30 41 14 9 6 0 0 70 15 790
2008 CS-01 27 45 16 5 7 0 0 71 13 112
2008 CS-02 26 42 13 11 7 0 0 68 18 282
2008 CS-03 29 40 18 9 4 0 0 69 13 212
2008 CS-04 35 41 10 7 7 0 0 76 15 136
2008 CS-05 50 33 11 3 3 0 0 83 6 36

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 29 42 13 9 7 0 0 70 16 378
2018 CS-01 37 21 16 16 11 0 0 58 26 19
2018 CS-02 24 46 14 10 5 0 0 71 15 119
2018 CS-03 28 45 14 8 6 0 0 72 14 155
2018 CS-04 33 34 14 6 13 0 0 67 19 64
2018 CS-05 38 50 0 6 6 0 0 88 13 16
2017 CS 28 39 15 9 9 0 0 67 17 405
2017 CS-01 38 34 11 6 11 0 0 72 17 32
2017 CS-02 22 44 20 5 9 0 0 66 14 138
2017 CS-03 28 40 13 9 9 0 0 68 19 161
2017 CS-04 33 31 14 14 8 0 0 64 22 58
2017 CS-05 41 34 8 17 0 0 0 75 17 12

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 44 37 11 6 2 0 0 81 8 375
2018 CS-01 56 17 22 0 6 0 0 72 6 18
2018 CS-02 41 39 9 8 3 0 0 80 11 118
2018 CS-03 41 40 13 4 2 0 0 81 6 155
2018 CS-04 48 33 8 10 2 0 0 81 11 63
2018 CS-05 63 31 6 0 0 0 0 94 0 16
2017 CS 44 38 12 4 2 0 0 82 6 405
2017 CS-01 55 28 14 3 0 0 0 83 3 32
2017 CS-02 41 38 14 4 1 0 1 80 6 138
2017 CS-03 43 39 12 2 4 0 0 81 6 161
2017 CS-04 38 48 5 9 0 0 0 86 9 58
2017 CS-05 66 25 9 0 0 0 0 91 0 12
2014 CS 51 33 9 5 1 0 0 84 6 458
2014 CS-01 58 23 15 3 3 0 0 80 5 40
2014 CS-02 49 37 9 4 1 0 0 87 5 171
2014 CS-03 51 34 9 4 2 1 0 85 6 170
2014 CS-04 51 25 10 13 2 0 0 76 14 63
2014 CS-05 60 40 0 0 0 0 0 100 0 10
2011 CS 52 34 10 3 1 0 0 86 4 1138
2011 CS-01 55 32 9 3 1 0 0 88 4 139
2011 CS-02 49 36 10 4 1 0 0 85 5 394
2011 CS-03 50 36 10 3 1 0 0 86 4 365
2011 CS-04 56 30 11 4 0 0 0 86 4 190
2011 CS-05 67 30 0 2 0 0 0 98 2 43

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 33 45 11 8 3 0 0 77 11 380
2018 CS-01 47 26 11 0 16 0 0 74 16 19
2018 CS-02 34 44 10 10 3 0 0 77 13 119
2018 CS-03 30 49 11 7 3 0 0 79 10 157
2018 CS-04 28 47 11 11 3 0 0 75 14 64
2018 CS-05 50 31 19 0 0 0 0 81 0 16
2017 CS 34 41 13 7 5 0 0 75 11 404
2017 CS-01 50 31 11 6 3 0 0 80 8 32
2017 CS-02 35 38 15 7 6 0 0 72 12 138
2017 CS-03 30 46 14 4 6 1 0 76 10 160
2017 CS-04 29 45 12 14 0 0 0 74 14 58
2017 CS-05 49 43 0 8 0 0 0 92 8 12
2014 CS 34 42 15 7 2 0 0 76 9 458
2014 CS-01 53 30 15 0 3 0 0 83 3 40
2014 CS-02 32 44 15 6 2 1 0 77 8 171
2014 CS-03 31 44 16 7 2 1 0 75 9 170
2014 CS-04 38 35 13 13 2 0 0 73 14 63
2014 CS-05 20 80 0 0 0 0 0 100 0 10
2011 CS 35 45 11 6 2 0 0 80 8 1141
2011 CS-01 35 44 15 4 1 0 0 79 6 140
2011 CS-02 31 46 14 6 2 0 0 77 9 394
2011 CS-03 34 47 10 6 3 0 0 81 9 367
2011 CS-04 41 43 8 7 2 1 0 84 8 190
2011 CS-05 56 37 2 5 0 0 0 93 5 43
2008 CS 34 45 10 7 4 0 0 80 11 793
2008 CS-01 36 38 13 8 4 0 0 74 12 113
2008 CS-02 30 51 7 7 5 0 0 81 12 284
2008 CS-03 33 45 14 5 2 0 0 79 7 212
2008 CS-04 37 45 6 10 3 0 0 82 13 136
2008 CS-05 58 33 3 6 0 0 0 92 6 36

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 28 29 23 13 7 0 0 57 19 380
2018 CS-01 47 11 26 11 5 0 0 58 16 19
2018 CS-02 33 30 22 11 4 0 0 63 15 119
2018 CS-03 24 31 25 12 8 0 0 55 20 157
2018 CS-04 22 28 23 19 8 0 0 50 27 64
2018 CS-05 31 38 13 13 6 0 0 69 19 16
2017 CS 27 38 20 8 7 0 0 65 15 404
2017 CS-01 47 22 22 6 3 0 0 69 8 32
2017 CS-02 26 43 20 7 4 0 0 69 11 138
2017 CS-03 25 32 23 10 10 0 0 57 20 161
2017 CS-04 28 46 10 9 7 0 0 74 16 57
2017 CS-05 17 49 17 8 8 0 0 66 17 12
2014 CS 21 39 25 9 6 1 0 60 15 455
2014 CS-01 30 40 20 0 10 0 0 70 10 40
2014 CS-02 22 41 19 12 5 0 0 64 17 169
2014 CS-03 18 37 31 7 5 2 0 56 13 170
2014 CS-04 23 37 23 11 6 0 0 60 18 62
2014 CS-05 0 40 40 20 0 0 0 40 20 10
2011 CS 22 35 24 11 6 1 0 59 17 1140
2011 CS-01 29 29 22 10 8 3 0 59 18 140
2011 CS-02 22 36 23 13 5 1 0 59 18 393
2011 CS-03 21 35 28 9 5 1 0 57 15 367
2011 CS-04 23 38 19 13 6 1 0 62 19 190
2011 CS-05 19 44 21 12 2 0 2 64 14 43

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 26 34 18 16 6 0 0 60 22 380
2018 CS-01 47 16 21 16 0 0 0 63 16 19
2018 CS-02 33 34 15 13 5 0 0 66 18 119
2018 CS-03 22 37 18 17 6 0 0 59 23 157
2018 CS-04 20 31 20 20 8 0 0 52 28 64
2018 CS-05 13 63 6 6 13 0 0 75 19 16
2017 CS 26 40 18 8 7 0 0 67 15 404
2017 CS-01 47 22 17 11 3 0 0 69 14 32
2017 CS-02 26 44 20 6 4 1 0 71 9 138
2017 CS-03 22 39 18 11 10 0 0 61 21 160
2017 CS-04 28 41 17 7 7 0 0 69 14 58
2017 CS-05 17 49 26 0 8 0 0 66 8 12
2014 CS 22 44 18 11 5 0 0 65 16 457
2014 CS-01 28 40 20 3 10 0 0 68 13 40
2014 CS-02 23 44 18 11 5 0 0 67 15 170
2014 CS-03 20 44 21 10 5 1 0 64 15 170
2014 CS-04 24 44 11 14 6 0 0 68 21 63
2014 CS-05 0 60 20 20 0 0 0 60 20 10
2011 CS 22 39 23 10 5 1 0 62 15 1137
2011 CS-01 25 32 22 14 3 4 0 59 18 140
2011 CS-02 22 39 23 11 4 0 0 61 16 392
2011 CS-03 20 40 25 8 6 1 1 61 14 366
2011 CS-04 23 41 20 10 5 1 0 65 15 189
2011 CS-05 21 42 19 9 2 5 2 68 13 43
2008 CS 19 42 19 14 6 0 0 61 20 790
2008 CS-01 23 38 23 11 5 0 0 61 16 112
2008 CS-02 18 45 18 13 7 0 0 62 20 283
2008 CS-03 16 43 23 14 5 0 0 58 19 212
2008 CS-04 19 41 15 18 7 0 0 60 25 135
2008 CS-05 33 39 11 14 3 0 0 72 17 36

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 24 27 26 13 9 2 0 52 22 381
2018 CS-01 42 11 16 11 21 0 0 53 32 19
2018 CS-02 28 31 21 10 8 3 0 61 18 120
2018 CS-03 20 31 30 11 6 3 0 52 18 157
2018 CS-04 20 16 28 22 14 0 0 36 36 64
2018 CS-05 31 25 19 13 13 0 0 56 25 16
2017 CS 24 30 24 7 8 6 0 57 16 405
2017 CS-01 31 36 14 8 6 6 0 70 15 32
2017 CS-02 28 30 22 7 7 5 0 62 14 138
2017 CS-03 21 26 27 9 9 9 0 51 19 161
2017 CS-04 24 28 29 5 9 5 0 55 15 58
2017 CS-05 8 49 26 0 17 0 0 57 17 12
2014 CS 22 28 26 12 8 4 0 52 21 457
2014 CS-01 38 10 23 13 10 8 0 51 24 40
2014 CS-02 25 31 22 14 8 1 0 56 21 170
2014 CS-03 20 26 32 9 6 6 0 49 17 170
2014 CS-04 14 37 22 13 11 3 0 52 25 63
2014 CS-05 10 30 30 30 0 0 0 40 30 10
2011 CS 24 26 25 14 7 5 1 52 22 1139
2011 CS-01 24 24 20 16 9 6 1 52 27 140
2011 CS-02 24 23 27 13 7 5 1 50 22 393
2011 CS-03 22 30 23 13 7 5 0 54 21 366
2011 CS-04 25 24 27 14 5 4 1 51 20 190
2011 CS-05 23 26 21 19 5 5 2 53 25 43
2008 CS 22 31 21 14 8 4 0 55 24 790
2008 CS-01 29 21 21 15 11 4 1 51 27 112
2008 CS-02 19 36 20 13 7 5 0 58 21 282
2008 CS-03 19 33 24 13 8 2 0 54 21 212
2008 CS-04 25 30 14 16 12 2 1 57 29 136
2008 CS-05 28 14 31 19 3 6 0 44 24 36
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 48 32 10 5 4 2 0 81 9 377
2018 CS-01 37 32 16 11 5 0 0 68 16 19
2018 CS-02 53 32 8 3 3 3 0 86 6 120
2018 CS-03 48 32 11 4 5 1 0 80 8 154
2018 CS-04 48 29 11 8 5 0 0 76 13 63
2018 CS-05 19 63 0 0 6 13 0 93 7 16
2017 CS 45 34 9 6 4 2 0 81 10 405
2017 CS-01 36 52 8 0 3 0 0 89 3 32
2017 CS-02 51 29 7 7 1 4 1 83 9 138
2017 CS-03 42 34 12 6 5 1 1 77 11 161
2017 CS-04 43 36 9 7 5 0 0 79 12 58
2017 CS-05 43 43 6 0 8 0 0 85 8 12
2014 CS 45 32 11 6 4 2 1 79 10 457
2014 CS-01 58 23 15 0 5 0 0 80 5 40
2014 CS-02 48 29 11 8 1 1 2 80 10 171
2014 CS-03 41 35 8 8 5 2 1 79 13 169
2014 CS-04 40 33 16 2 6 3 0 75 8 63
2014 CS-05 30 60 10 0 0 0 0 90 0 10
2011 CS 45 31 13 6 3 1 0 77 10 1135
2011 CS-01 42 29 17 9 3 1 0 72 12 138
2011 CS-02 45 32 12 6 5 1 0 78 10 392
2011 CS-03 40 33 14 7 3 2 1 75 11 365
2011 CS-04 54 26 13 6 1 0 1 80 7 190
2011 CS-05 53 40 2 2 2 0 0 93 5 43
2008 CS 41 33 11 7 5 2 0 76 13 792
2008 CS-01 43 31 13 6 6 1 0 75 13 112
2008 CS-02 41 33 10 9 6 1 0 75 15 284
2008 CS-03 42 31 12 5 6 3 1 76 12 212
2008 CS-04 36 36 13 9 4 2 1 74 13 136
2008 CS-05 56 33 6 3 0 3 0 91 3 36

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 46 32 10 7 5 1 0 78 12 376
2018 CS-01 37 26 11 11 11 5 0 67 22 19
2018 CS-02 52 30 8 5 3 2 0 84 9 119
2018 CS-03 44 34 11 6 6 0 0 77 12 154
2018 CS-04 44 32 8 13 3 0 0 76 16 63
2018 CS-05 31 44 19 6 0 0 0 75 6 16
2017 CS 44 34 8 7 6 0 0 78 13 405
2017 CS-01 34 55 6 3 3 0 0 89 6 32
2017 CS-02 44 34 7 8 4 1 1 81 13 138
2017 CS-03 44 30 11 8 7 0 0 75 15 161
2017 CS-04 45 30 10 9 7 0 0 74 16 58
2017 CS-05 51 34 6 0 8 0 0 85 8 12
2014 CS 42 33 11 10 3 0 0 75 13 458
2014 CS-01 53 28 15 0 5 0 0 80 5 40
2014 CS-02 47 31 10 9 3 0 0 78 12 171
2014 CS-03 36 32 14 13 4 1 0 69 17 170
2014 CS-04 38 43 6 8 5 0 0 81 13 63
2014 CS-05 30 50 10 10 0 0 0 80 10 10
2011 CS 42 35 11 7 4 0 0 77 12 1137
2011 CS-01 33 35 14 12 5 1 0 69 17 139
2011 CS-02 44 34 11 7 5 0 0 78 11 394
2011 CS-03 39 38 10 7 5 1 0 77 12 365
2011 CS-04 51 29 11 6 3 0 1 80 9 190
2011 CS-05 45 43 0 10 2 0 0 88 12 42
2008 CS 39 34 12 8 6 0 0 74 14 791
2008 CS-01 44 27 13 12 3 1 1 72 15 112
2008 CS-02 39 32 14 7 8 0 0 71 14 284
2008 CS-03 36 38 13 6 7 0 0 74 13 212
2008 CS-04 40 40 8 7 4 0 0 80 12 135
2008 CS-05 58 28 8 6 0 0 0 86 6 36

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 49 29 9 7 6 1 0 79 12 378
2018 CS-01 42 26 16 0 16 0 0 68 16 19
2018 CS-02 53 26 6 10 3 2 0 81 14 120
2018 CS-03 50 32 8 5 5 0 0 82 10 155
2018 CS-04 44 27 14 8 6 0 0 71 14 63
2018 CS-05 31 44 6 6 6 6 0 80 13 16
2017 CS 53 27 10 5 5 0 0 80 10 405
2017 CS-01 55 31 3 3 8 0 0 86 11 32
2017 CS-02 54 30 9 4 4 1 0 84 7 138
2017 CS-03 52 26 13 6 4 0 0 77 10 161
2017 CS-04 45 31 10 5 8 0 0 76 14 58
2017 CS-05 75 8 8 0 8 0 0 83 8 12
2014 CS 49 30 9 5 6 0 0 80 12 458
2014 CS-01 63 20 5 5 8 0 0 83 13 40
2014 CS-02 50 30 8 6 6 0 1 81 12 171
2014 CS-03 45 31 11 5 6 1 0 77 11 170
2014 CS-04 48 37 5 6 5 0 0 84 11 63
2014 CS-05 40 30 30 0 0 0 0 70 0 10

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 26 29 19 10 6 10 1 61 18 376
2018 CS-01 21 32 21 16 5 5 0 56 22 19
2018 CS-02 29 35 12 6 3 15 0 75 11 119
2018 CS-03 21 28 25 11 6 8 0 54 19 154
2018 CS-04 30 23 17 11 11 6 2 58 24 64
2018 CS-05 47 27 7 13 0 7 0 79 14 15
2017 CS 24 36 16 8 6 10 0 67 15 405
2017 CS-01 38 25 22 3 3 6 3 69 6 32
2017 CS-02 22 35 15 7 2 17 0 70 11 138
2017 CS-03 22 34 15 9 10 9 0 62 21 161
2017 CS-04 28 43 12 9 7 2 0 72 16 58
2017 CS-05 15 60 17 0 8 0 0 75 8 12
2014 CS 24 35 17 8 4 12 0 67 13 458
2014 CS-01 30 23 20 10 10 8 0 57 22 40
2014 CS-02 23 30 19 8 3 17 0 65 13 171
2014 CS-03 23 38 16 9 2 11 0 68 13 170
2014 CS-04 27 46 13 2 8 5 0 77 10 63
2014 CS-05 20 40 30 10 0 0 0 60 10 10
2011 CS 23 29 22 9 5 11 1 59 16 1138
2011 CS-01 28 18 24 11 5 11 3 53 18 140
2011 CS-02 21 28 22 8 4 15 2 59 14 392
2011 CS-03 18 33 23 9 6 11 0 57 17 367
2011 CS-04 29 33 17 11 6 4 0 65 18 189
2011 CS-05 40 30 19 9 2 0 0 70 12 43

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 19 29 21 16 12 3 0 50 28 377
2018 CS-01 26 37 16 16 5 0 0 63 21 19
2018 CS-02 26 28 24 5 12 5 0 57 18 119
2018 CS-03 14 27 25 21 10 3 0 43 32 154
2018 CS-04 14 31 14 20 19 0 2 46 40 64
2018 CS-05 25 56 0 13 6 0 0 81 19 16
2017 CS 19 33 23 13 9 2 0 54 23 405
2017 CS-01 33 31 28 6 0 3 0 65 6 32
2017 CS-02 19 33 22 13 7 4 0 55 21 138
2017 CS-03 14 32 25 14 14 1 0 47 28 161
2017 CS-04 24 36 12 17 10 0 0 61 28 58
2017 CS-05 24 34 34 8 0 0 0 58 8 12
2014 CS 16 35 21 16 9 3 0 53 26 457
2014 CS-01 20 33 20 8 20 0 0 53 28 40
2014 CS-02 16 37 20 14 7 5 0 57 22 170
2014 CS-03 15 30 24 22 6 3 0 46 30 170
2014 CS-04 14 48 19 8 11 0 0 62 19 63
2014 CS-05 20 40 20 20 0 0 0 60 20 10
2011 CS 17 33 25 14 9 3 0 51 23 1138
2011 CS-01 25 19 27 14 8 6 0 47 24 140
2011 CS-02 17 30 29 13 7 3 1 48 21 394
2011 CS-03 13 38 23 13 10 3 0 52 24 365
2011 CS-04 18 38 21 15 8 0 0 56 23 189
2011 CS-05 23 42 14 14 7 0 0 65 21 43
2008 CS 17 34 21 15 10 3 0 52 26 793
2008 CS-01 24 30 19 11 14 2 0 55 25 113
2008 CS-02 16 31 23 16 10 5 0 49 27 284
2008 CS-03 14 36 27 12 8 2 0 51 21 212
2008 CS-04 15 35 15 22 11 1 0 51 33 136
2008 CS-05 25 53 3 17 3 0 0 78 19 36

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 14 23 27 18 13 5 0 39 33 377
2018 CS-01 21 26 21 16 5 11 0 53 24 19
2018 CS-02 19 27 27 7 13 8 0 50 21 119
2018 CS-03 10 19 29 27 11 5 0 30 39 154
2018 CS-04 9 19 25 23 22 0 2 29 46 64
2018 CS-05 19 56 19 0 6 0 0 75 6 16
2017 CS 13 27 25 18 11 6 0 43 30 404
2017 CS-01 22 20 22 17 0 17 3 51 21 32
2017 CS-02 16 27 27 12 9 9 0 47 23 137
2017 CS-03 8 27 25 20 16 3 1 36 37 161
2017 CS-04 14 26 24 24 12 0 0 40 36 58
2017 CS-05 8 51 32 8 0 0 0 59 8 12
2014 CS 11 29 24 20 11 5 0 42 33 457
2014 CS-01 15 28 18 20 13 8 0 46 35 40
2014 CS-02 13 31 25 13 11 7 0 47 26 171
2014 CS-03 8 27 26 25 8 6 0 37 35 169
2014 CS-04 10 32 21 22 16 0 0 41 38 63
2014 CS-05 10 30 10 40 10 0 0 40 50 10
2011 CS 8 32 26 18 8 8 0 43 29 1141
2011 CS-01 12 26 24 17 10 10 0 43 30 140
2011 CS-02 10 32 26 14 6 11 0 48 23 394
2011 CS-03 5 31 28 20 10 6 0 39 32 367
2011 CS-04 6 34 24 23 10 3 0 41 34 190
2011 CS-05 9 42 21 21 7 0 0 51 28 43
2008 CS 6 31 25 22 11 6 0 39 35 792
2008 CS-01 11 32 24 20 8 4 1 45 30 113
2008 CS-02 5 29 24 24 10 9 0 37 37 284
2008 CS-03 5 29 29 20 11 5 0 36 33 212
2008 CS-04 3 37 22 20 17 1 0 40 37 136
2008 CS-05 9 34 26 23 6 3 0 44 29 35

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 15 30 19 20 13 2 0 46 34 378
2018 CS-01 21 21 26 21 11 0 0 42 32 19
2018 CS-02 21 32 19 13 10 4 0 55 25 119
2018 CS-03 11 31 19 27 11 1 0 42 39 155
2018 CS-04 16 25 16 17 25 0 2 41 43 64
2018 CS-05 6 38 31 19 6 0 0 44 25 16
2017 CS 16 34 23 13 10 4 0 52 24 404
2017 CS-01 25 36 14 17 6 3 0 63 23 32
2017 CS-02 17 37 20 9 7 10 0 60 18 137
2017 CS-03 12 32 27 14 13 2 0 46 27 161
2017 CS-04 16 33 21 19 12 0 0 49 31 58
2017 CS-05 17 32 34 8 8 0 0 49 17 12
2014 CS 12 33 21 19 13 2 0 47 32 457
2014 CS-01 33 18 13 15 15 5 0 54 32 39
2014 CS-02 13 42 15 15 13 2 0 56 29 171
2014 CS-03 10 28 24 25 12 1 0 39 38 170
2014 CS-04 6 37 32 14 11 0 0 43 25 63
2014 CS-05 10 30 10 30 20 0 0 40 50 10
2011 CS 12 36 21 19 9 2 0 49 29 1139
2011 CS-01 19 29 18 19 11 4 0 49 32 140
2011 CS-02 14 38 21 14 10 2 0 54 24 393
2011 CS-03 9 34 23 22 9 3 0 44 32 367
2011 CS-04 11 37 20 23 8 2 0 48 32 189
2011 CS-05 12 47 16 19 7 0 0 58 26 43
2008 CS 13 35 19 20 11 2 0 49 32 789
2008 CS-01 15 33 19 25 9 0 0 47 34 110
2008 CS-02 11 34 20 18 15 2 0 46 34 283
2008 CS-03 12 33 21 22 9 3 0 47 32 212
2008 CS-04 15 42 14 18 10 0 0 57 29 136
2008 CS-05 19 47 17 14 3 0 0 67 17 36
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 27 37 18 12 7 0 0 63 19 377
2018 CS-01 21 26 26 11 16 0 0 47 26 19
2018 CS-02 30 37 19 10 4 0 0 67 15 117
2018 CS-03 25 36 19 13 6 0 1 62 19 157
2018 CS-04 25 38 13 14 10 0 0 63 24 63
2018 CS-05 25 50 13 0 13 0 0 75 13 16
2017 CS 23 41 18 10 7 0 0 64 18 405
2017 CS-01 22 36 25 3 14 0 0 58 17 32
2017 CS-02 25 40 20 7 8 0 1 65 15 138
2017 CS-03 24 37 18 14 6 1 0 61 21 161
2017 CS-04 19 52 12 10 7 0 0 71 17 58
2017 CS-05 17 49 17 17 0 0 0 66 17 12
2014 CS 19 41 19 11 8 0 0 61 20 457
2014 CS-01 33 30 18 13 8 0 0 63 20 40
2014 CS-02 21 42 21 9 7 0 0 63 16 170
2014 CS-03 16 41 19 12 9 1 1 58 22 170
2014 CS-04 19 43 16 13 10 0 0 62 22 63
2014 CS-05 20 40 30 10 0 0 0 60 10 10
2011 CS 21 41 19 12 7 0 0 62 19 1141
2011 CS-01 23 35 21 13 9 0 0 57 22 141
2011 CS-02 21 39 19 12 8 0 1 61 20 394
2011 CS-03 21 40 19 11 8 0 0 61 19 366
2011 CS-04 21 48 16 11 4 1 0 69 15 190
2011 CS-05 26 49 14 9 2 0 0 74 12 43

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 26 35 16 13 10 0 0 61 23 379
2018 CS-01 26 21 21 26 5 0 0 47 32 19
2018 CS-02 37 34 14 6 8 0 0 71 14 119
2018 CS-03 23 37 17 15 8 0 0 60 23 157
2018 CS-04 16 40 14 13 17 0 0 56 30 63
2018 CS-05 13 31 19 31 6 0 0 44 38 16
2017 CS 23 40 15 13 8 0 0 63 22 404
2017 CS-01 33 45 11 3 8 0 0 78 11 32
2017 CS-02 27 41 13 14 5 0 0 68 19 138
2017 CS-03 21 37 15 16 11 0 0 58 26 161
2017 CS-04 17 36 21 15 10 0 0 53 26 58
2017 CS-05 18 46 18 9 9 0 0 64 18 11

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 13 21 20 17 11 13 5 41 34 374
2018 CS-01 6 19 19 19 25 6 6 29 50 16
2018 CS-02 14 20 21 12 9 18 5 45 27 119
2018 CS-03 12 16 21 21 11 14 5 35 39 155
2018 CS-04 16 30 17 16 11 6 5 51 30 64
2018 CS-05 7 40 27 20 7 0 0 47 27 15
2017 CS 10 25 20 15 10 17 2 43 32 405
2017 CS-01 6 38 17 6 8 22 3 59 19 32
2017 CS-02 14 19 23 9 8 23 4 45 23 138
2017 CS-03 7 24 19 20 12 17 2 37 39 161
2017 CS-04 9 35 21 21 10 5 0 45 33 58
2017 CS-05 17 41 0 26 17 0 0 57 43 12
2014 CS 9 23 19 17 15 13 3 39 38 457
2014 CS-01 13 23 13 8 25 13 8 44 41 40
2014 CS-02 11 20 19 15 15 16 4 39 38 170
2014 CS-03 7 24 21 19 13 14 2 36 38 170
2014 CS-04 10 35 19 17 16 2 2 46 34 63
2014 CS-05 0 20 30 40 10 0 0 20 50 10

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 40 35 11 7 5 1 1 76 13 377
2018 CS-01 21 21 32 16 11 0 0 42 26 19
2018 CS-02 42 35 8 9 3 2 0 79 13 119
2018 CS-03 43 35 12 3 6 0 1 79 8 155
2018 CS-04 37 37 10 11 5 0 2 74 16 63
2018 CS-05 25 56 6 6 6 0 0 81 13 16
2017 CS 39 37 9 10 4 1 0 77 14 405
2017 CS-01 25 58 6 6 3 0 3 86 9 32
2017 CS-02 44 33 11 8 3 1 0 78 11 138
2017 CS-03 40 36 7 9 6 1 0 77 16 161
2017 CS-04 31 40 9 17 3 0 0 71 20 58
2017 CS-05 43 24 25 0 8 0 0 66 8 12
2014 CS 39 34 14 7 5 1 0 74 12 457
2014 CS-01 48 33 10 3 5 3 0 82 8 40
2014 CS-02 46 28 11 11 5 0 0 74 15 170
2014 CS-03 34 39 14 7 5 1 0 73 13 170
2014 CS-04 35 37 19 5 5 0 0 71 10 63
2014 CS-05 20 60 20 0 0 0 0 80 0 10
2011 CS 40 36 12 7 5 0 0 76 12 1138
2011 CS-01 36 35 14 7 7 1 0 72 14 140
2011 CS-02 41 35 13 5 5 0 0 76 10 394
2011 CS-03 39 36 12 8 6 0 0 75 13 366
2011 CS-04 42 39 7 9 2 0 0 81 12 190
2011 CS-05 54 29 12 5 0 0 0 83 5 41
2008 CS 34 36 13 9 7 1 0 71 16 792
2008 CS-01 37 29 16 9 7 2 0 68 16 113
2008 CS-02 38 34 12 10 7 0 0 71 17 284
2008 CS-03 30 42 12 7 9 0 0 73 15 211
2008 CS-04 29 38 15 12 5 1 0 67 17 136
2008 CS-05 44 39 11 6 0 0 0 83 6 36

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 17 33 16 9 8 5 12 61 20 147
2018 CS-03 19 28 24 7 4 6 10 57 14 67
2018 CS-04 16 39 8 10 10 3 13 67 24 61
2017 CS 23 34 14 10 7 5 7 65 19 152
2017 CS-03 26 30 16 6 9 5 7 64 18 76
2017 CS-04 23 34 13 13 5 4 8 65 20 56
2017 CS-05 8 49 8 25 0 0 9 63 28 12
2014 CS 24 39 15 10 4 2 5 68 16 173
2014 CS-03 25 34 19 10 5 3 4 63 17 97
2014 CS-04 27 42 7 12 3 2 7 76 17 59
2014 CS-05 10 70 20 0 0 0 0 80 0 10

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 29 41 14 9 7 0 0 70 17 379
2018 CS-01 17 28 6 28 22 0 0 44 50 18
2018 CS-02 37 41 10 5 8 0 0 78 13 120
2018 CS-03 24 46 15 9 6 1 0 70 15 157
2018 CS-04 29 33 19 11 8 0 0 62 19 63
2018 CS-05 38 31 13 19 0 0 0 69 19 16
2017 CS 27 41 13 13 6 0 0 68 19 404
2017 CS-01 30 31 25 11 3 0 0 61 14 32
2017 CS-02 28 39 12 14 7 0 0 67 21 137
2017 CS-03 27 42 14 11 7 0 0 69 17 161
2017 CS-04 21 51 5 16 5 0 2 73 21 58
2017 CS-05 24 25 26 25 0 0 0 49 25 12
2014 CS 26 40 13 14 7 1 0 67 21 458
2014 CS-01 38 18 13 20 10 3 0 56 31 40
2014 CS-02 27 44 12 12 5 0 0 71 16 171
2014 CS-03 22 38 14 16 8 1 1 61 25 170
2014 CS-04 29 48 6 8 10 0 0 76 17 63
2014 CS-05 20 50 30 0 0 0 0 70 0 10
2011 CS 28 41 14 10 6 0 1 70 16 1138
2011 CS-01 26 38 13 14 5 1 3 67 20 140
2011 CS-02 28 42 14 9 6 0 1 70 16 392
2011 CS-03 24 45 15 11 6 0 0 69 17 366
2011 CS-04 35 36 16 7 5 0 1 72 12 190
2011 CS-05 51 33 5 9 0 0 2 86 10 43
2008 CS 25 39 16 11 8 0 1 65 19 792
2008 CS-01 24 39 17 9 10 0 2 64 19 113
2008 CS-02 25 38 15 13 8 0 0 63 22 284
2008 CS-03 21 45 15 12 7 0 1 66 19 211
2008 CS-04 26 37 24 7 7 0 0 63 13 136
2008 CS-05 47 36 3 3 8 3 0 86 11 36

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 35 45 9 9 2 0 0 80 11 376
2018 CS-01 42 32 11 11 5 0 0 74 16 19
2018 CS-02 38 38 10 11 3 0 0 76 14 118
2018 CS-03 29 52 9 8 2 0 0 81 10 156
2018 CS-04 38 46 8 8 0 0 0 84 8 63
2018 CS-05 53 47 0 0 0 0 0 100 0 15
2017 CS 37 42 11 7 4 0 0 79 11 404
2017 CS-01 36 38 17 8 0 0 0 75 8 32
2017 CS-02 30 45 10 9 6 0 0 75 15 138
2017 CS-03 40 39 12 5 4 0 0 79 9 160
2017 CS-04 42 45 5 7 1 0 0 86 8 58
2017 CS-05 57 43 0 0 0 0 0 100 0 12
2014 CS 37 43 11 7 2 0 0 80 9 458
2014 CS-01 43 38 15 5 0 0 0 80 5 40
2014 CS-02 35 42 14 8 2 0 0 76 10 171
2014 CS-03 37 44 10 6 3 1 0 81 9 170
2014 CS-04 41 43 6 8 2 0 0 84 10 63
2014 CS-05 50 50 0 0 0 0 0 100 0 10
2011 CS 38 40 12 7 3 0 0 78 10 1141
2011 CS-01 34 39 17 7 3 0 0 73 10 141
2011 CS-02 35 40 12 8 5 0 0 75 13 394
2011 CS-03 36 43 11 7 3 0 0 79 10 366
2011 CS-04 47 36 11 5 1 0 0 83 6 190
2011 CS-05 63 33 5 0 0 0 0 95 0 43
2008 CS 34 44 10 8 4 0 0 78 12 793
2008 CS-01 32 42 11 11 4 0 0 74 15 113
2008 CS-02 27 51 10 8 4 0 0 78 12 284
2008 CS-03 34 44 9 8 4 0 0 79 12 212
2008 CS-04 43 35 11 8 3 0 0 78 11 136
2008 CS-05 64 28 3 6 0 0 0 92 6 36

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 39 45 6 7 2 0 0 84 10 375
2018 CS-01 37 42 5 11 5 0 0 79 16 19
2018 CS-02 41 38 9 8 3 0 0 79 12 118
2018 CS-03 34 52 5 8 1 0 0 85 10 155
2018 CS-04 45 45 5 5 0 0 0 90 5 62
2018 CS-05 56 38 6 0 0 0 0 94 0 16
2017 CS 44 39 8 5 3 0 0 83 9 404
2017 CS-01 47 45 6 3 0 0 0 92 3 32
2017 CS-02 41 35 12 7 6 0 0 76 12 138
2017 CS-03 42 43 7 4 4 0 0 85 7 160
2017 CS-04 48 38 5 9 0 0 0 86 9 58
2017 CS-05 75 25 0 0 0 0 0 100 0 12
2014 CS 39 44 8 7 2 0 0 83 9 457
2014 CS-01 48 38 10 5 0 0 0 85 5 40
2014 CS-02 36 45 11 6 2 0 0 81 9 171
2014 CS-03 37 47 7 6 2 1 0 85 8 169
2014 CS-04 49 32 5 11 3 0 0 81 14 63
2014 CS-05 40 60 0 0 0 0 0 100 0 10
2011 CS 41 41 9 6 3 0 0 82 9 1138
2011 CS-01 34 39 18 4 4 0 0 74 9 140
2011 CS-02 37 42 9 8 4 0 0 80 12 393
2011 CS-03 40 43 8 6 3 0 0 83 9 365
2011 CS-04 49 41 7 3 0 0 0 90 3 190
2011 CS-05 67 28 0 5 0 0 0 95 5 43
2008 CS 39 45 9 5 2 0 0 84 7 793
2008 CS-01 31 51 10 5 3 0 0 82 8 113
2008 CS-02 36 45 10 5 3 1 0 82 8 284
2008 CS-03 36 47 11 4 1 0 0 83 6 212
2008 CS-04 48 40 4 5 2 0 0 88 7 136
2008 CS-05 67 33 0 0 0 0 0 100 0 36

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 20 36 20 13 10 1 0 57 23 378
2018 CS-01 26 32 21 5 16 0 0 58 21 19
2018 CS-02 23 35 18 9 13 2 0 59 22 120
2018 CS-03 17 37 21 17 6 1 0 55 24 154
2018 CS-04 16 39 17 16 11 0 2 56 27 64
2018 CS-05 38 25 25 0 13 0 0 63 13 16
2017 CS 22 38 15 14 8 1 0 61 23 403
2017 CS-01 22 38 22 11 3 0 3 63 14 32
2017 CS-02 23 36 14 12 11 4 0 62 24 138
2017 CS-03 21 37 17 15 9 1 0 58 24 161
2017 CS-04 17 48 12 19 4 0 0 65 23 57
2017 CS-05 28 54 9 9 0 0 0 82 9 11
2014 CS 21 35 17 16 10 2 0 57 26 458
2014 CS-01 25 13 23 13 20 8 0 41 35 40
2014 CS-02 18 43 15 14 9 2 0 62 23 171
2014 CS-03 21 35 17 17 9 1 0 56 27 170
2014 CS-04 24 33 16 17 8 2 0 58 26 63
2014 CS-05 20 40 20 20 0 0 0 60 20 10
2011 CS 21 39 17 14 8 1 0 61 22 1136
2011 CS-01 18 31 23 12 12 3 1 51 25 140
2011 CS-02 23 37 17 15 6 2 0 62 21 390
2011 CS-03 17 45 17 12 9 1 0 62 21 367
2011 CS-04 26 37 13 16 7 1 1 64 23 189
2011 CS-05 28 42 9 12 7 0 2 71 19 43
2008 CS 17 40 19 13 10 1 0 58 24 793
2008 CS-01 19 43 14 15 7 1 0 63 22 113
2008 CS-02 18 35 20 13 12 2 0 54 25 284
2008 CS-03 15 41 18 17 9 0 0 55 26 212
2008 CS-04 15 45 19 9 12 1 0 60 21 136
2008 CS-05 22 50 17 6 6 0 0 72 11 36

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 19 27 19 16 17 1 1 47 34 379
2018 CS-01 26 16 16 11 32 0 0 42 42 19
2018 CS-02 16 24 19 14 23 3 2 42 38 120
2018 CS-03 17 34 15 20 13 1 0 51 33 155
2018 CS-04 25 23 25 16 11 0 0 48 27 64
2018 CS-05 25 31 19 6 19 0 0 56 25 16
2017 CS 18 31 15 15 18 2 1 50 34 405
2017 CS-01 17 24 28 6 22 0 3 42 29 32
2017 CS-02 17 29 16 13 21 1 2 48 35 138
2017 CS-03 14 30 12 22 17 3 1 47 40 161
2017 CS-04 24 45 9 10 12 0 0 69 22 58
2017 CS-05 40 26 34 0 0 0 0 66 0 12
2014 CS 9 25 16 21 25 2 2 36 47 457
2014 CS-01 15 10 15 23 33 5 0 26 58 40
2014 CS-02 8 26 17 18 29 2 1 34 48 170
2014 CS-03 8 29 15 20 24 2 2 38 46 170
2014 CS-04 13 25 17 24 16 2 3 40 42 63
2014 CS-05 20 10 30 30 0 0 10 33 33 10
2011 CS 14 29 18 17 19 1 1 44 37 1138
2011 CS-01 12 19 19 18 28 1 3 32 48 139
2011 CS-02 13 27 17 21 20 1 1 40 42 392
2011 CS-03 14 31 21 16 16 2 0 46 33 367
2011 CS-04 16 36 18 15 11 1 2 54 27 190
2011 CS-05 19 40 7 7 23 0 5 61 32 43
2008 CS 15 35 13 17 18 1 1 51 36 790
2008 CS-01 18 34 12 17 19 1 0 52 36 113
2008 CS-02 12 32 16 20 17 2 1 45 38 282
2008 CS-03 15 38 12 17 17 1 1 54 34 212
2008 CS-04 16 39 14 12 19 0 0 55 31 135
2008 CS-05 33 28 6 14 17 0 3 63 31 36

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 31 43 12 7 6 0 0 74 14 377
2018 CS-01 26 37 21 11 5 0 0 63 16 19
2018 CS-02 29 43 13 9 5 0 0 73 14 120
2018 CS-03 31 46 10 5 7 0 0 77 12 153
2018 CS-04 30 44 14 8 5 0 0 73 13 64
2018 CS-05 56 31 0 6 6 0 0 88 13 16
2017 CS 29 45 11 10 5 0 0 74 15 405
2017 CS-01 41 36 8 8 6 0 0 78 14 32
2017 CS-02 23 48 14 11 4 0 1 71 15 138
2017 CS-03 27 45 12 10 6 0 0 72 16 161
2017 CS-04 34 45 7 7 7 0 0 79 14 58
2017 CS-05 41 59 0 0 0 0 0 100 0 12
2014 CS 25 40 15 12 8 0 0 65 20 456
2014 CS-01 35 30 10 15 8 3 0 67 23 40
2014 CS-02 21 43 17 11 7 0 0 64 18 169
2014 CS-03 23 39 16 13 8 1 0 62 21 170
2014 CS-04 32 41 10 8 10 0 0 73 17 63
2014 CS-05 20 60 10 10 0 0 0 80 10 10
2011 CS 29 44 14 8 5 0 0 73 13 1139
2011 CS-01 27 35 19 10 8 1 0 63 18 140
2011 CS-02 25 46 16 6 7 0 0 72 13 393
2011 CS-03 28 46 12 9 4 0 0 75 13 366
2011 CS-04 39 41 8 9 3 0 0 80 12 190
2011 CS-05 42 42 12 5 0 0 0 84 5 43

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 32 39 15 9 5 0 0 71 14 377
2018 CS-01 37 26 16 16 5 0 0 63 21 19
2018 CS-02 29 39 19 7 5 0 0 69 12 119
2018 CS-03 34 40 10 11 4 0 0 75 15 154
2018 CS-04 28 41 20 8 3 0 0 69 11 64
2018 CS-05 38 38 13 6 6 0 0 75 13 16
2017 CS 32 38 14 9 7 0 0 70 16 405
2017 CS-01 33 34 17 8 6 3 0 68 14 32
2017 CS-02 31 44 12 9 4 0 1 75 13 138
2017 CS-03 30 37 15 9 9 0 0 67 17 161
2017 CS-04 33 31 15 10 9 2 0 65 19 58
2017 CS-05 41 51 8 0 0 0 0 92 0 12
2014 CS 28 39 16 11 6 0 0 67 17 457
2014 CS-01 43 30 18 8 3 0 0 73 10 40
2014 CS-02 25 43 17 9 6 1 0 68 15 171
2014 CS-03 26 37 18 12 7 1 0 63 18 169
2014 CS-04 32 33 11 16 8 0 0 65 24 63
2014 CS-05 20 70 10 0 0 0 0 90 0 10

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 31 38 12 11 8 0 0 69 19 381
2018 CS-01 26 26 16 21 11 0 0 53 32 19
2018 CS-02 37 36 13 9 4 0 1 73 13 120
2018 CS-03 29 42 12 9 7 1 0 72 16 157
2018 CS-04 27 33 9 17 14 0 0 59 31 64
2018 CS-05 31 50 6 0 13 0 0 81 13 16
2017 CS 30 42 14 8 6 0 0 72 14 405
2017 CS-01 38 36 14 6 3 0 3 77 9 32
2017 CS-02 31 44 12 7 6 0 0 75 12 138
2017 CS-03 29 40 17 8 6 0 0 69 14 161
2017 CS-04 22 45 12 16 5 0 0 67 21 58
2017 CS-05 32 51 8 0 8 0 0 83 8 12
2014 CS 28 41 15 9 6 0 0 70 14 458
2014 CS-01 43 28 20 8 3 0 0 70 10 40
2014 CS-02 26 49 12 8 5 0 0 75 13 171
2014 CS-03 26 40 16 9 6 1 1 68 16 170
2014 CS-04 30 35 17 11 6 0 0 65 17 63
2014 CS-05 30 50 10 10 0 0 0 80 10 10
2011 CS 36 39 15 6 3 0 0 75 9 1135
2011 CS-01 33 42 17 6 1 1 0 76 7 140
2011 CS-02 38 38 15 6 3 1 0 76 9 391
2011 CS-03 34 41 15 5 5 0 0 75 10 365
2011 CS-04 39 33 15 9 3 0 0 72 12 189
2011 CS-05 37 49 5 9 0 0 0 86 9 43

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 17 38 24 10 6 4 1 58 17 380
2018 CS-01 21 37 26 0 11 5 0 61 11 19
2018 CS-02 18 33 25 10 8 7 1 54 19 120
2018 CS-03 13 44 24 11 4 3 0 59 16 156
2018 CS-04 17 42 22 11 5 3 0 61 16 64
2018 CS-05 38 31 25 0 6 0 0 69 6 16
2017 CS 19 38 20 10 7 6 0 61 18 404
2017 CS-01 17 25 38 3 3 14 0 49 7 32
2017 CS-02 17 43 18 9 5 7 1 65 16 138
2017 CS-03 17 33 21 12 11 7 0 54 24 160
2017 CS-04 27 42 14 10 7 0 0 69 17 58
2017 CS-05 32 51 17 0 0 0 0 83 0 12

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 47 36 7 5 4 0 0 84 9 378
2018 CS-01 32 32 21 5 11 0 0 63 16 19
2018 CS-02 53 36 4 3 4 0 0 88 8 120
2018 CS-03 51 35 8 4 3 0 0 85 7 156
2018 CS-04 40 45 3 6 5 0 0 85 11 62
2018 CS-05 31 25 19 19 6 0 0 56 25 16
2017 CS 49 36 7 4 3 0 0 85 8 403
2017 CS-01 55 22 14 8 0 0 0 78 8 32
2017 CS-02 47 42 6 2 2 0 0 90 4 137
2017 CS-03 54 29 7 6 4 0 0 84 9 160
2017 CS-04 36 49 7 3 5 0 0 85 8 58
2017 CS-05 35 32 8 8 17 0 0 66 25 12
2014 CS 42 35 12 7 3 1 0 78 11 458
2014 CS-01 50 25 20 3 0 3 0 77 3 40
2014 CS-02 46 33 12 6 4 0 0 78 10 171
2014 CS-03 39 36 11 8 4 1 1 77 12 170
2014 CS-04 43 35 10 8 5 0 0 78 13 63
2014 CS-05 0 70 0 30 0 0 0 70 30 10
2011 CS 42 35 13 6 4 0 1 77 10 1138
2011 CS-01 36 31 15 9 6 1 1 69 16 140
2011 CS-02 42 35 13 5 4 0 1 78 9 393
2011 CS-03 44 35 11 5 4 0 1 80 9 366
2011 CS-04 44 38 13 5 1 0 0 81 6 189
2011 CS-05 35 26 16 16 7 0 0 60 23 43

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 40 34 14 6 5 1 0 75 11 376
2018 CS-01 47 37 11 5 0 0 0 84 5 19
2018 CS-02 49 38 8 3 2 2 0 88 4 119
2018 CS-03 43 35 16 5 1 0 0 78 6 154
2018 CS-04 25 27 19 14 14 0 0 52 29 63
2018 CS-05 0 25 25 25 25 0 0 25 50 16
2017 CS 44 35 13 5 2 0 0 79 8 405
2017 CS-01 61 28 11 0 0 0 0 89 0 32
2017 CS-02 56 33 8 3 0 0 0 89 3 138
2017 CS-03 41 38 14 6 2 0 0 79 7 161
2017 CS-04 17 40 24 12 7 0 0 57 19 58
2017 CS-05 9 26 23 17 25 0 0 35 42 12
2014 CS 45 31 17 5 2 0 0 76 7 458
2014 CS-01 53 23 18 5 3 0 0 75 8 40
2014 CS-02 60 24 11 4 1 0 0 84 5 171
2014 CS-03 36 42 14 6 1 1 0 79 7 170
2014 CS-04 32 29 32 3 5 0 0 60 8 63
2014 CS-05 0 20 50 30 0 0 0 20 30 10
2011 CS 38 37 15 7 3 0 0 75 10 1140
2011 CS-01 53 32 8 6 1 0 1 86 6 140
2011 CS-02 46 35 13 3 2 0 1 82 5 394
2011 CS-03 35 40 16 7 2 0 0 75 9 366
2011 CS-04 24 37 21 13 6 0 0 61 19 190
2011 CS-05 7 30 21 33 9 0 0 37 42 43
2008 CS 31 36 20 9 4 0 1 67 13 791
2008 CS-01 37 36 15 6 4 0 2 75 10 113
2008 CS-02 38 39 15 6 2 0 1 78 8 283
2008 CS-03 33 34 22 8 4 0 0 67 11 211
2008 CS-04 13 36 26 17 9 0 0 49 26 136
2008 CS-05 14 25 33 14 14 0 0 39 28 36

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 CS 29 34 37 380
2018 CS-01 11 32 58 19
2018 CS-02 29 33 38 120
2018 CS-03 23 38 39 157
2018 CS-04 48 23 28 64
2018 CS-05 27 33 40 15
2017 CS 27 39 34 405
2017 CS-01 33 42 25 32
2017 CS-02 21 43 36 138
2017 CS-03 29 34 37 161
2017 CS-04 27 42 31 58
2017 CS-05 34 49 17 12
2014 CS 28 38 34 458
2014 CS-01 23 45 33 40
2014 CS-02 24 41 35 171
2014 CS-03 27 39 34 170
2014 CS-04 40 27 33 63
2014 CS-05 60 30 10 10
2011 CS 28 37 36 1135
2011 CS-01 23 32 45 137
2011 CS-02 25 38 37 394
2011 CS-03 27 39 34 364
2011 CS-04 34 34 32 190
2011 CS-05 37 33 30 43

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 CS 17 29 46 4 0 5 108
2018 CS-02 17 29 46 6 0 3 35
2018 CS-03 18 38 38 0 0 6 34
2018 CS-04 13 16 61 3 0 6 31
2017 CS 20 24 44 4 4 4 105
2017 CS-02 17 28 48 0 0 7 29
2017 CS-03 23 23 47 4 0 2 47
2017 CS-04 19 25 43 6 0 6 16
2014 CS 20 38 31 4 9999 8 130
2014 CS-02 20 32 34 5 9999 10 41
2014 CS-03 20 48 26 4 9999 2 46
2014 CS-04 24 40 28 0 9999 8 25
2011 CS 24 32 29 5 9999 10 313
2011 CS-01 13 41 25 6 9999 16 32
2011 CS-02 28 28 24 5 9999 15 100
2011 CS-03 21 38 28 6 9999 7 100
2011 CS-04 27 30 34 3 9999 6 64
2011 CS-05 38 13 44 6 9999 0 16
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 36 42 12 6 4 0 0 78 10 379
2018 CS-01 50 22 6 6 11 6 0 76 18 18
2018 CS-02 34 45 10 8 3 0 0 79 11 119
2018 CS-03 35 44 13 6 3 0 0 79 8 157
2018 CS-04 33 44 14 5 5 0 0 77 9 64
2018 CS-05 56 25 13 0 6 0 0 81 6 16
2017 CS 31 42 12 7 6 1 0 74 14 405
2017 CS-01 41 45 0 6 8 0 0 86 14 32
2017 CS-02 27 49 11 7 5 1 0 77 12 138
2017 CS-03 34 34 17 7 6 1 0 69 14 161
2017 CS-04 31 38 12 9 10 0 0 69 19 58
2017 CS-05 41 43 8 8 0 0 0 83 8 12
2014 CS 31 44 12 7 6 1 0 75 13 458
2014 CS-01 48 33 10 0 8 3 0 82 8 40
2014 CS-02 33 41 15 5 5 1 0 75 10 171
2014 CS-03 24 48 13 8 7 1 0 72 15 170
2014 CS-04 32 46 8 11 3 0 0 78 14 63
2014 CS-05 30 70 0 0 0 0 0 100 0 10
2011 CS 33 43 14 6 3 1 0 77 9 1140
2011 CS-01 39 37 13 7 3 1 0 77 10 141
2011 CS-02 30 46 16 6 2 0 0 76 9 393
2011 CS-03 29 44 15 6 4 1 0 74 10 366
2011 CS-04 38 42 13 5 1 1 0 80 6 190
2011 CS-05 53 40 0 7 0 0 0 93 7 43
2008 CS 34 42 13 7 4 0 0 76 11 792
2008 CS-01 35 39 15 5 5 1 0 74 11 113
2008 CS-02 28 44 15 7 6 0 0 72 12 283
2008 CS-03 35 42 13 8 2 0 0 77 10 212
2008 CS-04 41 41 7 7 4 0 0 82 10 136
2008 CS-05 56 39 0 6 0 0 0 94 6 36

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 17 39 22 12 9 1 0 57 21 380
2018 CS-01 21 42 16 5 16 0 0 63 21 19
2018 CS-02 26 38 20 7 8 2 0 65 14 120
2018 CS-03 12 44 22 15 7 1 0 56 22 156
2018 CS-04 11 28 30 19 13 0 0 39 31 64
2018 CS-05 13 56 13 13 6 0 0 69 19 16
2017 CS 21 40 20 12 6 2 0 62 18 403
2017 CS-01 25 34 14 16 8 3 0 61 25 32
2017 CS-02 25 41 19 10 3 2 0 67 13 137
2017 CS-03 20 38 21 10 9 2 0 60 19 160
2017 CS-04 9 45 24 19 3 0 0 54 22 58
2017 CS-05 24 51 17 8 0 0 0 75 8 12
2014 CS 21 44 17 12 4 1 0 66 17 458
2014 CS-01 30 48 10 8 3 3 0 79 10 40
2014 CS-02 23 41 19 11 5 1 0 64 16 171
2014 CS-03 15 47 19 13 4 1 0 63 17 170
2014 CS-04 25 44 11 14 5 0 0 70 19 63
2014 CS-05 20 50 10 10 10 0 0 70 20 10
2011 CS 22 40 19 11 5 2 0 63 17 1135
2011 CS-01 26 35 21 11 5 3 0 63 16 140
2011 CS-02 24 41 18 10 5 2 0 67 15 394
2011 CS-03 21 37 22 12 6 1 0 59 19 366
2011 CS-04 18 45 18 13 6 0 0 64 19 187
2011 CS-05 20 56 12 12 0 0 0 76 12 41

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 19 28 33 12 5 0 3 18 48 378
2018 CS-01 11 44 11 11 22 0 0 33 56 18
2018 CS-02 14 19 34 20 7 0 6 28 35 120
2018 CS-03 18 29 39 8 5 0 1 13 48 155
2018 CS-04 30 34 27 9 0 0 0 9 64 64
2018 CS-05 19 50 19 13 0 0 0 13 69 16
2017 CS 13 28 35 16 3 1 3 20 43 404
2017 CS-01 3 20 28 27 6 6 11 39 27 32
2017 CS-02 8 23 38 20 7 1 4 28 32 137
2017 CS-03 18 29 36 14 1 0 2 15 48 161
2017 CS-04 21 42 29 7 2 0 0 8 62 58
2017 CS-05 0 34 49 9 8 0 0 17 34 12
2014 CS 12 33 34 14 4 1 2 18 47 456
2014 CS-01 10 30 30 18 8 3 3 26 42 40
2014 CS-02 9 25 36 20 5 1 4 26 36 170
2014 CS-03 15 39 30 11 2 1 2 13 56 170
2014 CS-04 13 39 39 8 2 0 0 10 52 62
2014 CS-05 10 40 40 10 0 0 0 10 50 10
2011 CS 15 30 36 12 5 0 2 18 46 1137
2011 CS-01 11 21 36 16 10 0 4 28 34 140
2011 CS-02 9 25 39 17 7 1 3 25 36 392
2011 CS-03 16 36 34 9 4 0 1 14 52 365
2011 CS-04 25 33 34 6 1 1 1 7 59 190
2011 CS-05 21 37 33 7 2 0 0 9 58 43
2008 CS 15 31 35 14 4 0 1 18 47 792
2008 CS-01 14 29 28 18 7 0 4 26 45 113
2008 CS-02 13 27 36 18 5 0 2 23 40 283
2008 CS-03 16 32 38 9 3 0 1 13 49 212
2008 CS-04 24 35 34 7 1 0 0 8 58 136
2008 CS-05 3 39 33 25 0 0 0 25 42 36

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 26 28 22 14 5 2 3 20 57 377
2018 CS-01 12 18 47 12 12 0 0 24 29 17
2018 CS-02 16 22 20 26 8 4 5 37 41 120
2018 CS-03 25 32 25 10 5 1 2 16 58 155
2018 CS-04 48 30 16 3 2 0 2 5 79 64
2018 CS-05 31 44 19 6 0 0 0 6 75 16
2017 CS 15 22 30 18 8 3 3 28 40 403
2017 CS-01 0 14 28 14 24 8 11 48 17 32
2017 CS-02 10 17 32 19 13 5 3 35 30 136
2017 CS-03 21 25 28 21 2 2 1 23 48 161
2017 CS-04 21 35 29 12 2 0 2 14 57 58
2017 CS-05 8 25 40 9 17 0 0 26 34 12
2014 CS 14 25 31 16 7 3 3 25 42 457
2014 CS-01 18 23 23 18 5 15 0 26 47 40
2014 CS-02 9 18 31 22 12 3 6 37 29 170
2014 CS-03 15 29 33 14 5 2 2 20 46 170
2014 CS-04 17 40 33 8 2 0 0 10 57 63
2014 CS-05 20 20 40 20 0 0 0 20 40 10
2011 CS 12 23 33 18 10 2 3 29 37 1135
2011 CS-01 9 20 29 18 15 4 6 36 31 140
2011 CS-02 7 19 32 23 12 2 4 38 28 390
2011 CS-03 13 26 32 17 8 2 2 26 41 365
2011 CS-04 18 29 36 9 5 1 2 15 48 190
2011 CS-05 21 19 37 14 9 0 0 23 40 43
2008 CS 17 25 29 18 8 1 2 26 43 790
2008 CS-01 16 21 20 20 16 2 4 39 40 113
2008 CS-02 13 21 30 24 9 1 2 34 35 284
2008 CS-03 18 27 35 12 6 1 1 18 46 209
2008 CS-04 26 32 31 9 1 0 1 10 59 136
2008 CS-05 8 31 25 28 6 0 3 34 40 36

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 24 30 25 13 5 1 3 18 56 379
2018 CS-01 11 28 39 17 6 0 0 22 39 18
2018 CS-02 21 28 20 17 8 0 7 26 53 120
2018 CS-03 21 32 30 11 4 1 1 16 54 156
2018 CS-04 41 28 17 13 2 0 0 14 69 64
2018 CS-05 31 31 38 0 0 0 0 0 63 16
2017 CS 21 32 28 10 3 2 3 14 56 403
2017 CS-01 17 22 27 11 3 8 11 17 49 32
2017 CS-02 16 26 30 15 5 4 3 22 45 136
2017 CS-03 26 34 28 7 2 1 1 10 61 161
2017 CS-04 24 43 28 3 2 0 0 5 67 58
2017 CS-05 8 51 17 15 8 0 0 23 60 12
2014 CS 23 29 27 11 5 2 3 17 55 457
2014 CS-01 25 30 23 8 10 5 0 18 58 40
2014 CS-02 21 22 29 14 8 1 5 23 45 170
2014 CS-03 24 32 23 12 4 2 2 17 59 170
2014 CS-04 24 38 35 3 0 0 0 3 62 63
2014 CS-05 10 60 30 0 0 0 0 0 70 10
2011 CS 25 30 25 10 5 1 3 16 57 1135
2011 CS-01 19 19 26 17 9 3 7 29 43 140
2011 CS-02 18 29 26 12 7 2 5 21 51 391
2011 CS-03 24 34 27 9 5 0 1 14 58 365
2011 CS-04 41 30 21 5 1 0 1 6 72 189
2011 CS-05 40 35 19 7 0 0 0 7 74 43
2008 CS 25 32 27 10 4 1 1 14 59 789
2008 CS-01 21 24 25 18 4 2 5 24 49 112
2008 CS-02 19 31 28 13 5 2 2 19 52 284
2008 CS-03 30 33 27 6 3 1 0 9 63 210
2008 CS-04 35 38 23 4 1 0 0 5 72 136
2008 CS-05 19 33 36 8 3 0 0 11 53 36

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 10 19 34 25 9 1 2 35 30 379
2018 CS-01 6 28 22 28 11 6 0 41 35 18
2018 CS-02 8 12 23 37 16 0 5 55 21 120
2018 CS-03 7 17 42 24 8 1 1 33 25 156
2018 CS-04 20 27 39 14 0 0 0 14 47 64
2018 CS-05 25 38 38 0 0 0 0 0 63 16
2017 CS 10 20 34 23 9 1 4 33 32 404
2017 CS-01 3 8 28 22 22 3 14 53 13 32
2017 CS-02 6 16 33 27 12 1 5 41 23 137
2017 CS-03 13 22 34 24 6 0 1 30 36 161
2017 CS-04 17 29 35 14 3 0 1 18 47 58
2017 CS-05 8 34 40 9 8 0 0 17 43 12
2014 CS 12 21 33 22 9 1 2 32 34 456
2014 CS-01 15 13 33 25 13 3 0 38 28 40
2014 CS-02 11 13 28 32 12 0 4 47 25 170
2014 CS-03 12 25 35 17 6 2 2 24 39 170
2014 CS-04 13 34 37 13 3 0 0 16 47 62
2014 CS-05 10 50 40 0 0 0 0 0 60 10
2011 CS 12 21 34 22 8 1 2 31 34 1130
2011 CS-01 10 12 30 27 17 0 4 46 23 139
2011 CS-02 7 15 33 30 11 2 3 42 23 387
2011 CS-03 12 23 36 21 7 0 1 28 36 366
2011 CS-04 20 35 35 8 2 0 1 10 55 189
2011 CS-05 21 33 33 10 2 0 0 12 55 42
2008 CS 12 20 35 24 7 0 1 31 33 785
2008 CS-01 7 19 24 27 17 2 4 47 28 110
2008 CS-02 10 17 32 30 9 0 2 40 27 282
2008 CS-03 13 19 44 19 5 0 0 23 32 210
2008 CS-04 19 29 35 15 1 0 0 17 49 136
2008 CS-05 11 17 50 14 8 0 0 22 28 36

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 20 26 31 14 6 1 3 21 47 380
2018 CS-01 22 17 28 22 11 0 0 33 39 18
2018 CS-02 13 19 32 20 11 0 6 33 34 120
2018 CS-03 17 28 33 13 5 1 3 19 47 157
2018 CS-04 34 33 28 2 2 2 0 3 68 64
2018 CS-05 38 31 19 13 0 0 0 13 69 16
2017 CS 15 27 29 19 5 0 4 25 44 404
2017 CS-01 0 31 20 27 11 3 8 43 35 32
2017 CS-02 10 19 29 26 9 0 7 38 31 137
2017 CS-03 17 27 35 17 2 1 2 20 45 161
2017 CS-04 29 43 17 7 1 0 2 8 74 58
2017 CS-05 34 41 17 0 8 0 0 8 74 12
2014 CS 18 29 25 18 5 1 4 24 50 456
2014 CS-01 18 33 15 23 5 3 5 30 54 40
2014 CS-02 15 24 24 24 8 1 5 33 42 170
2014 CS-03 18 29 30 14 5 1 3 19 50 170
2014 CS-04 26 37 21 13 3 0 0 16 63 62
2014 CS-05 30 40 30 0 0 0 0 0 70 10
2011 CS 18 27 30 16 5 1 3 22 47 1136
2011 CS-01 14 16 34 19 10 1 6 31 33 140
2011 CS-02 12 21 34 20 8 2 4 29 35 389
2011 CS-03 18 31 29 16 4 0 2 20 50 367
2011 CS-04 29 38 23 11 0 0 0 11 67 190
2011 CS-05 42 33 19 7 0 0 0 7 74 43
2008 CS 20 30 30 13 5 0 2 19 51 786
2008 CS-01 15 21 23 18 14 1 8 35 40 111
2008 CS-02 16 27 33 16 6 1 2 22 44 283
2008 CS-03 18 32 36 11 2 0 1 14 50 210
2008 CS-04 33 40 21 4 1 0 0 6 73 135
2008 CS-05 25 31 25 8 8 0 3 17 57 36

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 18 23 20 21 10 3 4 34 44 379
2018 CS-01 17 11 11 33 11 6 11 53 33 18
2018 CS-02 12 16 20 27 14 6 6 46 31 120
2018 CS-03 15 29 21 20 10 2 4 31 47 157
2018 CS-04 32 24 25 13 6 0 0 19 56 63
2018 CS-05 44 19 13 19 6 0 0 25 63 16
2017 CS 13 18 24 25 13 2 6 41 33 401
2017 CS-01 0 14 11 20 33 6 17 68 18 32
2017 CS-02 7 11 26 30 15 4 8 50 21 137
2017 CS-03 16 20 26 25 8 2 3 34 38 158
2017 CS-04 22 26 24 16 10 0 2 26 49 58
2017 CS-05 17 26 34 15 8 0 0 24 43 12
2014 CS 7 16 29 26 13 3 5 43 26 455
2014 CS-01 5 23 18 18 18 8 10 44 34 39
2014 CS-02 6 12 25 30 15 4 8 51 21 170
2014 CS-03 8 17 31 26 12 2 4 41 26 170
2014 CS-04 8 21 39 27 5 0 0 32 29 62
2014 CS-05 0 10 70 0 10 10 0 11 11 10
2011 CS 7 14 29 28 15 2 6 46 23 1134
2011 CS-01 13 11 22 24 22 3 6 50 26 139
2011 CS-02 4 12 24 31 18 3 8 54 19 389
2011 CS-03 7 17 30 30 11 1 4 43 25 366
2011 CS-04 7 14 44 21 12 1 3 33 21 190
2011 CS-05 9 14 44 26 7 0