2018 Public Service Employee Survey Results by Theme for the Public Services and Procurement Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 38 40 13 5 3 0 0 78 9 1212
2018 CR-03 33 48 19 0 0 0 0 81 0 94
2018 CR-04 32 40 16 7 5 0 0 72 12 348
2018 CR-05 40 40 11 6 3 0 0 80 9 722
2017 CR 34 43 13 6 3 0 0 78 9 904
2017 CR-02 41 48 11 0 0 0 0 89 0 27
2017 CR-03 35 53 10 1 1 0 0 88 2 89
2017 CR-04 33 41 14 8 4 0 0 74 12 418
2017 CR-05 36 44 13 6 2 0 0 80 8 366
2014 CR 29 43 15 9 5 0 0 71 14 996
2014 CR-02 57 34 6 3 0 0 0 91 3 35
2014 CR-03 34 44 14 6 2 0 0 78 8 165
2014 CR-04 25 42 16 11 6 0 0 67 17 565
2014 CR-05 29 45 14 9 3 0 0 74 12 230
2011 CR 32 39 14 9 5 0 0 71 15 1130
2011 CR-02 44 38 6 13 0 0 0 81 13 16
2011 CR-03 39 36 13 8 4 0 0 75 12 125
2011 CR-04 31 39 13 10 6 0 0 71 16 690
2011 CR-05 30 38 18 9 4 0 0 68 13 287
2008 CR 35 41 12 8 4 0 0 76 12 897
2008 CR-03 42 41 10 4 3 1 0 83 6 79
2008 CR-04 32 41 13 8 5 0 0 73 13 594
2008 CR-05 37 42 9 9 3 0 0 79 12 199

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 32 39 16 8 5 0 0 71 13 1207
2018 CR-03 29 41 22 5 2 0 0 70 7 94
2018 CR-04 31 40 13 9 6 0 0 71 16 344
2018 CR-05 32 38 16 8 5 1 0 71 13 724
2017 CR 35 34 17 8 5 0 0 69 13 902
2017 CR-02 31 46 19 4 0 0 0 77 4 26
2017 CR-03 32 35 25 7 2 0 0 66 9 89
2017 CR-04 35 32 15 9 8 0 0 68 17 417
2017 CR-05 36 35 17 8 3 1 0 72 11 366

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 54 34 8 2 1 0 0 88 4 1203
2018 CR-03 55 37 5 1 1 0 0 93 2 94
2018 CR-04 52 32 11 3 2 0 0 84 5 343
2018 CR-05 54 34 7 2 1 0 0 89 4 722
2017 CR 54 32 11 1 1 0 0 86 3 903
2017 CR-02 66 30 4 0 0 0 0 96 0 27
2017 CR-03 61 28 10 0 1 0 0 89 1 89
2017 CR-04 53 31 13 1 2 0 0 84 3 417
2017 CR-05 54 34 10 1 1 0 0 88 2 366
2014 CR 59 30 7 2 1 0 0 89 4 994
2014 CR-02 83 14 3 0 0 0 0 97 0 35
2014 CR-03 65 30 4 1 0 0 0 95 1 165
2014 CR-04 57 29 9 3 2 0 0 87 5 563
2014 CR-05 54 36 7 2 1 0 0 90 3 230
2011 CR 57 30 8 3 2 0 0 88 4 1135
2011 CR-02 63 19 6 13 0 0 0 81 13 16
2011 CR-03 69 22 6 2 2 0 0 91 3 126
2011 CR-04 57 30 7 3 2 0 0 88 5 693
2011 CR-05 52 35 9 2 1 0 0 87 3 288

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 50 34 11 3 2 0 0 83 6 1213
2018 CR-03 51 37 11 1 0 0 0 88 1 94
2018 CR-04 45 32 13 7 3 0 0 77 10 346
2018 CR-05 51 34 9 2 3 0 0 86 5 728
2017 CR 48 35 10 5 2 0 0 83 7 903
2017 CR-02 59 34 7 0 0 0 0 93 0 27
2017 CR-03 50 44 6 1 0 0 0 93 1 89
2017 CR-04 44 34 12 5 4 0 0 79 9 417
2017 CR-05 51 34 7 6 1 1 0 86 6 366
2014 CR 38 40 12 7 4 0 0 78 10 994
2014 CR-02 68 26 3 3 0 0 0 94 3 34
2014 CR-03 45 42 10 2 2 0 0 87 4 165
2014 CR-04 36 38 13 9 5 0 0 73 14 564
2014 CR-05 35 44 13 6 2 0 0 79 8 230
2011 CR 39 39 12 7 4 0 0 78 10 1134
2011 CR-02 56 31 0 13 0 0 0 88 13 16
2011 CR-03 46 36 10 5 3 0 0 82 8 126
2011 CR-04 38 38 12 7 4 0 0 77 11 693
2011 CR-05 35 43 13 6 3 0 0 77 9 287
2008 CR 40 41 10 5 3 0 0 82 8 904
2008 CR-03 53 33 10 3 0 3 0 87 3 80
2008 CR-04 38 42 11 5 4 0 0 80 9 598
2008 CR-05 41 45 7 6 1 0 0 86 7 201

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 49 31 12 5 3 0 0 80 8 1206
2018 CR-03 36 45 14 2 3 0 0 81 5 94
2018 CR-04 42 31 16 6 4 1 0 74 9 344
2018 CR-05 53 29 10 5 3 0 0 82 7 722
2017 CR 47 31 14 4 3 1 0 79 7 899
2017 CR-02 55 30 15 0 0 0 0 85 0 27
2017 CR-03 41 39 16 1 3 0 0 80 5 89
2017 CR-04 44 28 17 5 4 1 0 73 10 416
2017 CR-05 52 32 9 4 1 1 0 85 6 363
2014 CR 30 40 17 7 5 1 0 70 12 995
2014 CR-02 51 46 3 0 0 0 0 97 0 35
2014 CR-03 34 45 15 3 3 0 0 79 6 164
2014 CR-04 29 37 18 8 7 1 0 67 15 565
2014 CR-05 26 42 20 8 3 1 0 68 12 230
2011 CR 30 39 17 7 5 1 0 70 13 1133
2011 CR-02 44 50 6 0 0 0 0 94 0 16
2011 CR-03 34 38 15 7 6 0 0 72 13 125
2011 CR-04 29 39 19 6 5 2 0 69 12 693
2011 CR-05 30 39 15 9 5 2 0 70 14 287

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 45 34 13 4 3 0 0 80 7 1205
2018 CR-03 35 46 15 2 2 0 0 80 4 92
2018 CR-04 38 34 16 7 3 1 0 73 10 341
2018 CR-05 50 31 11 3 3 0 0 82 6 725
2017 CR 45 34 14 4 2 0 0 79 7 900
2017 CR-02 55 34 11 0 0 0 0 89 0 27
2017 CR-03 39 44 16 0 1 0 0 83 1 89
2017 CR-04 43 31 17 5 3 1 0 74 9 417
2017 CR-05 47 37 11 3 2 0 0 84 5 363
2014 CR 30 42 17 6 5 0 0 72 11 995
2014 CR-02 51 43 6 0 0 0 0 94 0 35
2014 CR-03 33 45 16 2 2 0 1 79 4 165
2014 CR-04 29 40 17 8 6 1 0 69 14 564
2014 CR-05 27 43 20 6 3 0 0 70 9 230
2011 CR 28 41 17 7 5 1 0 71 12 1130
2011 CR-02 44 50 6 0 0 0 0 94 0 16
2011 CR-03 31 44 11 7 4 1 1 77 11 124
2011 CR-04 28 40 20 6 5 1 0 69 11 693
2011 CR-05 26 43 15 9 5 2 0 70 14 286
2008 CR 33 40 14 9 4 1 0 73 13 904
2008 CR-03 35 41 15 4 5 0 0 76 9 80
2008 CR-04 35 37 13 10 4 1 0 73 14 598
2008 CR-05 26 48 15 6 5 0 0 74 11 201

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 38 24 19 8 6 5 1 66 14 1213
2018 CR-03 38 30 16 2 2 9 3 77 5 94
2018 CR-04 35 24 19 9 8 5 0 62 17 343
2018 CR-05 40 22 20 8 6 4 1 65 15 729
2017 CR 39 26 16 8 6 5 1 69 14 896
2017 CR-02 55 34 4 0 0 7 0 96 0 27
2017 CR-03 35 34 18 2 3 8 0 74 6 89
2017 CR-04 37 23 17 9 8 5 1 64 18 417
2017 CR-05 42 28 14 9 4 3 0 72 13 359
2014 CR 29 29 17 10 9 5 0 61 20 996
2014 CR-02 43 26 23 0 0 9 0 75 0 35
2014 CR-03 31 39 13 5 4 8 1 77 9 165
2014 CR-04 27 27 18 12 11 4 0 57 24 565
2014 CR-05 28 29 20 12 9 3 0 59 21 230
2011 CR 30 28 17 9 10 5 1 62 20 1131
2011 CR-02 44 25 25 6 0 0 0 69 6 16
2011 CR-03 34 31 14 7 8 6 0 69 16 125
2011 CR-04 31 25 19 8 11 5 1 60 20 690
2011 CR-05 26 32 15 13 9 5 0 61 23 288
2008 CR 29 30 17 8 9 6 0 63 19 903
2008 CR-03 38 23 15 10 9 6 0 64 20 80
2008 CR-04 28 29 18 8 10 6 1 61 19 598
2008 CR-05 29 34 16 9 9 5 0 66 18 200
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 49 28 12 4 3 3 1 80 8 1214
2018 CR-03 40 41 11 4 1 1 1 84 5 94
2018 CR-04 45 27 15 6 4 3 1 74 10 346
2018 CR-05 52 27 10 3 3 3 1 83 7 727
2017 CR 49 31 10 4 2 3 1 83 7 903
2017 CR-02 44 45 3 4 0 4 0 93 4 27
2017 CR-03 44 46 7 1 1 1 0 91 2 89
2017 CR-04 48 29 11 5 2 3 1 81 8 418
2017 CR-05 51 28 11 4 2 2 1 82 6 365
2014 CR 41 32 14 6 4 3 1 76 9 994
2014 CR-02 53 32 12 0 0 3 0 88 0 34
2014 CR-03 44 33 13 5 3 2 0 78 8 165
2014 CR-04 41 31 13 6 5 3 1 75 12 565
2014 CR-05 38 33 19 5 1 2 1 74 7 229
2011 CR 40 33 13 6 4 2 1 75 11 1134
2011 CR-02 50 31 13 6 0 0 0 81 6 16
2011 CR-03 42 35 10 6 4 2 1 80 10 125
2011 CR-04 39 32 13 8 4 2 1 73 13 694
2011 CR-05 42 33 14 3 5 3 0 77 8 287
2008 CR 44 30 14 6 3 3 1 76 10 905
2008 CR-03 39 33 16 4 3 4 3 76 7 80
2008 CR-04 43 30 14 6 3 3 0 76 10 599
2008 CR-05 43 32 12 5 4 1 1 77 10 201

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 46 31 12 6 4 1 1 78 10 1212
2018 CR-03 40 44 11 2 1 0 2 86 3 94
2018 CR-04 42 30 17 6 5 1 0 72 10 344
2018 CR-05 49 28 10 7 4 1 1 79 11 727
2017 CR 49 33 9 6 3 1 0 83 8 904
2017 CR-02 56 30 14 0 0 0 0 86 0 27
2017 CR-03 42 41 11 5 1 0 0 83 6 89
2017 CR-04 47 34 9 6 3 0 0 81 10 418
2017 CR-05 52 30 8 5 3 1 0 83 9 366
2014 CR 39 35 13 7 5 0 1 74 12 996
2014 CR-02 46 37 9 6 0 0 3 85 6 35
2014 CR-03 39 36 16 3 4 1 1 76 7 165
2014 CR-04 39 33 12 9 6 0 0 73 15 565
2014 CR-05 37 37 14 7 3 0 1 75 10 230
2011 CR 39 34 14 7 5 1 1 74 13 1133
2011 CR-02 44 50 0 0 6 0 0 94 6 16
2011 CR-03 42 32 18 6 2 0 0 74 9 125
2011 CR-04 40 32 13 8 6 1 1 73 14 693
2011 CR-05 36 37 14 6 7 0 0 73 13 287
2008 CR 41 33 13 8 4 1 1 75 12 903
2008 CR-03 40 37 14 3 4 0 3 79 7 78
2008 CR-04 39 33 13 10 3 1 1 73 13 599
2008 CR-05 44 32 11 6 5 1 0 77 12 201

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 50 29 12 5 4 1 0 80 9 1216
2018 CR-03 43 41 7 5 2 0 1 85 8 94
2018 CR-04 46 29 13 4 6 1 0 76 11 345
2018 CR-05 53 26 11 5 4 1 0 80 8 730
2017 CR 56 27 10 4 3 0 0 83 7 899
2017 CR-02 54 23 23 0 0 0 0 77 0 26
2017 CR-03 46 39 11 2 1 0 0 85 3 89
2017 CR-04 57 24 10 5 3 0 0 81 9 416
2017 CR-05 58 28 8 3 3 1 0 86 6 364
2014 CR 45 34 11 5 4 1 0 79 10 993
2014 CR-02 49 37 11 3 0 0 0 86 3 35
2014 CR-03 48 35 7 5 2 2 0 85 7 165
2014 CR-04 45 32 12 5 6 0 0 77 11 563
2014 CR-05 42 36 12 6 3 1 1 79 9 229

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 39 32 13 5 3 8 0 77 8 1218
2018 CR-03 24 48 12 7 1 7 0 78 9 94
2018 CR-04 35 30 15 5 5 10 0 72 11 345
2018 CR-05 43 31 13 4 2 8 1 80 7 731
2017 CR 36 35 13 5 3 8 0 77 8 902
2017 CR-02 33 45 11 4 0 7 0 84 4 27
2017 CR-03 33 36 19 6 0 7 0 73 6 89
2017 CR-04 36 35 11 5 4 9 0 78 10 416
2017 CR-05 38 33 15 5 2 8 0 76 7 366
2014 CR 28 38 15 6 4 9 1 73 11 993
2014 CR-02 43 46 6 3 0 3 0 91 3 35
2014 CR-03 26 39 13 5 4 12 2 75 10 164
2014 CR-04 29 36 14 6 5 9 1 72 12 564
2014 CR-05 23 41 19 7 2 8 1 70 10 230
2011 CR 24 34 18 8 6 9 1 64 16 1132
2011 CR-02 19 50 19 6 0 6 0 73 7 16
2011 CR-03 22 40 16 6 4 9 2 70 12 125
2011 CR-04 26 33 17 9 6 9 1 65 16 692
2011 CR-05 21 32 21 9 6 9 1 60 17 287

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 39 30 16 5 4 5 0 73 10 1211
2018 CR-03 30 44 17 2 2 5 0 78 4 94
2018 CR-04 35 29 16 7 6 7 0 68 14 342
2018 CR-05 43 29 15 5 3 4 0 75 9 727
2017 CR 37 32 17 6 4 4 0 72 10 904
2017 CR-02 40 45 11 4 0 0 0 85 4 27
2017 CR-03 35 34 25 3 0 3 0 71 3 89
2017 CR-04 35 32 16 6 6 6 0 71 13 418
2017 CR-05 39 31 18 6 3 3 0 72 9 366
2014 CR 24 36 20 9 5 5 1 64 15 995
2014 CR-02 54 40 6 0 0 0 0 94 0 35
2014 CR-03 26 37 26 4 3 4 0 65 8 164
2014 CR-04 23 37 19 10 7 5 0 63 17 565
2014 CR-05 23 33 20 12 4 6 1 60 18 230
2011 CR 22 35 22 9 8 4 1 59 18 1130
2011 CR-02 44 44 13 0 0 0 0 88 0 16
2011 CR-03 25 35 19 6 6 7 2 65 14 124
2011 CR-04 22 34 21 10 8 4 1 59 19 691
2011 CR-05 19 34 26 9 8 3 0 55 18 287
2008 CR 28 33 18 9 6 6 0 65 16 905
2008 CR-03 30 39 15 8 3 6 0 73 11 80
2008 CR-04 30 32 17 8 7 6 0 66 16 599
2008 CR-05 22 34 21 13 4 5 0 60 18 201

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 31 28 20 7 4 9 0 66 13 1214
2018 CR-03 23 36 23 2 1 12 2 69 4 94
2018 CR-04 24 28 20 10 6 11 0 59 18 343
2018 CR-05 35 26 18 7 4 9 0 68 12 729
2017 CR 28 32 19 9 3 8 1 66 13 901
2017 CR-02 33 48 15 4 0 0 0 81 4 27
2017 CR-03 30 37 19 6 0 8 0 73 6 89
2017 CR-04 28 30 18 8 5 10 0 65 15 417
2017 CR-05 28 33 20 10 2 6 1 65 14 364
2014 CR 19 33 23 10 6 8 1 58 17 993
2014 CR-02 40 51 6 0 0 3 0 94 0 35
2014 CR-03 21 36 23 8 2 10 0 63 12 163
2014 CR-04 19 33 22 10 8 7 1 57 19 564
2014 CR-05 17 29 28 13 4 9 0 51 19 230
2011 CR 17 35 24 11 5 8 0 57 17 1130
2011 CR-02 33 47 20 0 0 0 0 80 0 15
2011 CR-03 24 33 25 6 4 7 1 61 11 126
2011 CR-04 18 34 21 11 6 9 0 58 18 690
2011 CR-05 10 36 30 12 5 7 0 50 18 287
2008 CR 18 35 21 9 5 12 1 60 16 902
2008 CR-03 18 39 20 1 3 20 0 70 5 80
2008 CR-04 20 33 21 9 6 11 1 59 16 597
2008 CR-05 14 39 19 13 5 12 1 59 19 200

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 28 34 18 9 5 6 0 66 16 1215
2018 CR-03 24 40 21 3 2 7 1 71 6 94
2018 CR-04 24 33 18 14 6 6 0 60 21 343
2018 CR-05 31 33 17 9 6 5 0 67 16 730
2017 CR 29 36 17 9 5 5 0 67 15 903
2017 CR-02 44 44 4 7 0 0 0 89 7 27
2017 CR-03 30 37 23 7 0 3 0 70 7 89
2017 CR-04 27 36 15 9 7 6 0 66 18 417
2017 CR-05 29 35 18 11 4 4 0 66 15 366
2014 CR 20 36 20 12 8 3 0 58 20 993
2014 CR-02 43 40 11 0 0 6 0 88 0 35
2014 CR-03 21 38 29 6 3 2 1 61 9 164
2014 CR-04 19 34 20 13 9 4 0 55 24 563
2014 CR-05 17 41 16 15 8 3 1 60 24 230
2011 CR 19 38 19 11 7 4 0 60 19 1131
2011 CR-02 19 69 0 6 0 6 0 93 7 16
2011 CR-03 25 38 19 6 6 6 1 67 13 126
2011 CR-04 19 37 20 12 8 4 0 58 21 690
2011 CR-05 18 41 19 11 8 3 0 61 20 287
2008 CR 22 40 17 12 7 4 0 64 19 902
2008 CR-03 23 48 14 9 3 5 0 74 12 80
2008 CR-04 23 38 18 11 7 3 0 63 19 598
2008 CR-05 17 41 14 15 8 5 0 61 24 199
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 29 34 19 10 7 1 1 64 17 1214
2018 CR-03 27 45 21 6 1 0 0 71 7 94
2018 CR-04 31 34 15 10 8 0 1 67 18 348
2018 CR-05 28 32 20 11 7 1 1 61 18 724
2017 CR 33 34 18 10 6 0 0 67 15 901
2017 CR-02 30 45 22 4 0 0 0 74 4 27
2017 CR-03 32 37 20 7 3 0 0 69 10 88
2017 CR-04 34 33 14 11 8 0 0 67 19 416
2017 CR-05 32 34 21 9 4 0 0 66 13 366
2014 CR 23 34 20 13 9 1 0 58 22 995
2014 CR-02 26 46 14 9 3 0 3 74 12 35
2014 CR-03 25 32 23 10 7 1 1 59 17 165
2014 CR-04 23 31 20 16 10 0 0 55 25 565
2014 CR-05 21 43 18 10 7 1 0 64 17 229
2011 CR 25 37 18 11 7 1 0 62 19 1134
2011 CR-02 31 44 13 0 6 6 0 80 7 16
2011 CR-03 23 44 21 6 6 1 0 68 11 126
2011 CR-04 24 36 19 14 7 1 0 60 21 694
2011 CR-05 27 36 17 9 9 0 1 64 19 286

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 36 41 13 7 3 0 0 77 10 1217
2018 CR-03 38 47 12 1 1 1 0 86 2 95
2018 CR-04 36 39 14 7 3 0 1 75 11 349
2018 CR-05 35 41 13 8 3 0 1 76 11 725
2017 CR 37 41 12 7 3 0 0 79 10 904
2017 CR-02 48 37 15 0 0 0 0 85 0 27
2017 CR-03 38 48 7 7 0 0 0 86 7 89
2017 CR-04 34 40 14 8 4 0 0 74 12 418
2017 CR-05 40 41 10 6 2 0 0 82 8 366

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 17 22 21 13 10 16 2 47 27 1208
2018 CR-03 15 27 21 21 10 4 2 44 33 94
2018 CR-04 15 25 17 14 11 16 2 48 31 341
2018 CR-05 18 20 22 10 9 19 2 48 25 726
2017 CR 17 20 20 15 8 19 2 46 29 902
2017 CR-02 15 33 30 19 0 3 0 50 19 27
2017 CR-03 15 23 29 16 8 7 2 42 26 89
2017 CR-04 17 20 17 14 10 20 2 47 31 416
2017 CR-05 18 18 20 15 7 21 1 46 28 366
2014 CR 11 23 22 15 12 16 2 41 32 993
2014 CR-02 17 37 20 6 3 14 3 66 10 35
2014 CR-03 12 27 26 15 10 9 1 44 28 164
2014 CR-04 11 20 22 13 13 19 2 39 33 564
2014 CR-05 9 23 20 19 12 15 3 39 37 229

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 37 34 15 7 5 1 1 73 12 1215
2018 CR-03 32 47 14 2 2 0 2 81 4 93
2018 CR-04 40 28 17 7 5 1 1 70 12 346
2018 CR-05 37 34 14 8 5 1 1 72 14 730
2017 CR 39 36 12 6 5 1 1 76 11 902
2017 CR-02 33 41 19 7 0 0 0 74 7 27
2017 CR-03 37 41 12 5 1 3 0 81 6 89
2017 CR-04 41 34 10 7 6 1 1 76 13 417
2017 CR-05 37 36 13 6 5 1 1 75 12 365
2014 CR 35 37 13 9 4 1 1 73 13 996
2014 CR-02 23 51 20 3 0 0 3 76 3 35
2014 CR-03 36 39 13 8 2 0 1 76 11 165
2014 CR-04 36 36 11 10 5 1 1 73 15 565
2014 CR-05 34 36 17 7 4 1 1 71 12 230
2011 CR 37 38 11 7 6 1 0 76 13 1134
2011 CR-02 25 69 0 6 0 0 0 94 6 16
2011 CR-03 37 43 11 2 5 1 1 81 7 125
2011 CR-04 38 37 12 7 6 1 0 75 13 694
2011 CR-05 38 36 11 9 6 0 0 74 15 287
2008 CR 40 34 12 8 5 0 1 74 13 904
2008 CR-03 38 40 15 3 4 1 0 78 6 80
2008 CR-04 40 34 11 10 5 0 1 74 15 598
2008 CR-05 39 33 14 7 5 0 1 73 12 201

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 24 48 10 11 5 0 1 73 17 1220
2018 CR-03 38 48 9 1 2 0 1 87 3 95
2018 CR-04 28 47 11 9 3 0 1 76 12 349
2018 CR-05 20 48 10 14 7 0 0 69 21 728
2017 CR 29 40 11 13 6 0 0 70 19 903
2017 CR-02 44 44 7 0 4 0 0 89 4 27
2017 CR-03 36 52 10 2 0 0 0 88 2 89
2017 CR-04 27 38 12 14 8 0 0 65 22 417
2017 CR-05 28 41 11 14 6 0 0 69 20 366
2014 CR 30 40 12 11 6 0 0 71 17 995
2014 CR-02 54 37 3 6 0 0 0 91 6 35
2014 CR-03 34 44 15 5 2 0 0 78 7 165
2014 CR-04 29 39 10 12 9 0 1 69 21 564
2014 CR-05 27 40 15 13 4 0 0 67 17 230
2011 CR 29 42 13 10 5 0 1 72 15 1130
2011 CR-02 40 53 0 7 0 0 0 93 7 15
2011 CR-03 29 46 17 4 3 0 1 75 7 126
2011 CR-04 30 40 14 10 5 0 1 71 16 690
2011 CR-05 28 43 11 14 5 0 0 71 18 287
2008 CR 31 42 12 9 5 0 1 74 14 905
2008 CR-03 39 39 8 6 4 0 5 82 11 80
2008 CR-04 31 42 13 9 5 0 1 74 13 599
2008 CR-05 29 41 13 8 8 0 0 71 17 201

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 35 40 13 8 3 0 0 75 12 1215
2018 CR-03 28 59 11 1 1 0 0 87 2 95
2018 CR-04 30 36 19 10 5 0 1 66 15 348
2018 CR-05 37 39 11 9 3 0 0 77 12 725
2017 CR 35 40 15 7 4 0 0 74 11 902
2017 CR-02 52 41 7 0 0 0 0 93 0 27
2017 CR-03 29 54 11 5 1 0 0 83 6 89
2017 CR-04 33 35 17 9 6 0 0 67 15 418
2017 CR-05 37 42 13 6 2 0 0 79 8 364
2014 CR 27 39 19 9 5 0 0 67 15 995
2014 CR-02 60 29 9 0 3 0 0 89 3 35
2014 CR-03 31 39 22 5 2 1 0 71 7 165
2014 CR-04 25 38 18 11 7 0 1 63 18 565
2014 CR-05 26 43 19 9 3 0 0 68 13 230
2011 CR 33 36 16 8 6 0 1 69 15 1132
2011 CR-02 44 31 13 6 6 0 0 75 13 16
2011 CR-03 40 34 13 6 7 0 1 74 13 126
2011 CR-04 31 35 17 10 6 0 1 67 16 691
2011 CR-05 33 38 16 7 5 0 0 71 13 287
2008 CR 29 42 15 8 6 0 0 71 14 903
2008 CR-03 39 36 10 10 4 1 0 76 14 80
2008 CR-04 26 42 16 8 8 0 0 69 15 598
2008 CR-05 31 45 14 8 3 1 0 76 11 200

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 38 38 11 9 4 0 0 77 12 1209
2018 CR-03 33 47 15 3 2 0 0 80 5 95
2018 CR-04 35 34 14 12 6 0 0 68 18 347
2018 CR-05 41 39 9 8 3 0 0 80 11 720
2017 CR 40 36 12 7 4 0 0 76 12 903
2017 CR-02 52 30 15 4 0 0 0 81 4 27
2017 CR-03 36 44 16 2 2 0 0 80 5 89
2017 CR-04 38 34 14 9 6 0 0 72 15 418
2017 CR-05 42 38 9 8 3 0 0 80 11 365
2014 CR 33 38 13 8 7 0 0 71 15 994
2014 CR-02 51 37 9 0 3 0 0 89 3 35
2014 CR-03 36 36 17 7 4 0 0 72 11 165
2014 CR-04 31 37 13 9 9 1 0 69 18 563
2014 CR-05 32 42 13 8 4 0 0 74 13 230
2011 CR 32 38 13 9 7 0 0 71 16 1130
2011 CR-02 44 19 6 13 19 0 0 63 31 16
2011 CR-03 33 37 17 2 10 0 0 71 12 126
2011 CR-04 30 38 14 11 6 0 0 68 18 690
2011 CR-05 34 42 10 8 5 0 0 76 13 286
2008 CR 33 42 12 7 6 0 0 75 13 905
2008 CR-03 34 48 9 5 4 1 0 82 9 80
2008 CR-04 31 39 14 8 7 0 0 71 15 599
2008 CR-05 36 47 7 6 3 0 0 84 10 201

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 33 33 17 7 7 3 0 68 14 1209
2018 CR-03 25 47 17 3 4 3 0 75 8 95
2018 CR-04 28 32 19 8 10 3 0 62 18 342
2018 CR-05 36 32 15 8 6 3 1 71 14 725
2017 CR 37 32 16 7 5 3 0 71 13 902
2017 CR-02 41 44 11 4 0 0 0 85 4 27
2017 CR-03 36 39 18 2 3 1 0 76 6 89
2017 CR-04 34 30 16 8 6 5 0 68 15 418
2017 CR-05 39 32 15 8 3 2 1 73 12 364
2014 CR 25 37 16 10 8 4 1 65 19 993
2014 CR-02 49 37 6 0 0 9 0 94 0 35
2014 CR-03 30 45 14 4 2 4 1 79 6 164
2014 CR-04 24 35 16 10 11 3 1 62 22 564
2014 CR-05 21 37 19 14 7 3 0 60 21 229
2011 CR 27 33 19 11 7 2 1 62 19 1130
2011 CR-02 38 50 13 0 0 0 0 88 0 16
2011 CR-03 27 37 22 5 6 2 2 66 11 126
2011 CR-04 28 31 19 11 8 2 1 61 19 690
2011 CR-05 24 35 17 14 7 2 0 61 22 286
2008 CR 23 41 17 8 8 2 0 66 16 904
2008 CR-03 23 43 18 6 5 3 4 69 12 80
2008 CR-04 23 41 17 8 9 2 0 65 17 599
2008 CR-05 25 43 15 9 7 3 0 69 15 200

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 29 30 17 10 9 3 1 62 21 1213
2018 CR-03 23 30 27 10 5 2 3 56 16 94
2018 CR-04 25 26 17 13 14 4 1 53 29 343
2018 CR-05 33 30 15 10 8 3 1 66 19 728
2017 CR 29 27 16 10 11 4 2 60 23 901
2017 CR-02 37 30 11 7 0 11 4 79 8 27
2017 CR-03 26 29 21 14 7 2 1 57 21 89
2017 CR-04 27 25 15 11 15 3 3 56 28 416
2017 CR-05 31 28 17 9 8 5 1 63 19 365
2014 CR 15 25 17 17 19 4 3 43 39 994
2014 CR-02 24 44 6 9 3 12 3 79 14 34
2014 CR-03 18 26 24 15 12 4 1 46 28 164
2014 CR-04 15 23 15 18 21 4 3 42 42 565
2014 CR-05 10 27 19 18 20 3 3 39 41 230
2011 CR 14 24 19 18 19 2 3 41 39 1131
2011 CR-02 19 31 31 6 6 6 0 53 13 16
2011 CR-03 17 27 26 10 13 3 4 47 25 126
2011 CR-04 14 24 17 20 20 2 3 40 42 692
2011 CR-05 14 24 19 19 21 1 2 39 41 285
2008 CR 16 37 16 13 14 3 1 56 28 903
2008 CR-03 18 26 19 10 13 6 9 51 26 80
2008 CR-04 16 38 15 14 13 3 1 56 28 597
2008 CR-05 15 38 14 13 17 1 1 55 31 201

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 26 36 20 11 5 1 1 64 17 1207
2018 CR-03 22 36 25 11 4 1 1 59 16 92
2018 CR-04 31 38 14 12 3 0 1 70 15 346
2018 CR-05 23 37 21 11 6 1 2 61 18 725
2017 CR 29 35 19 11 4 1 1 65 15 904
2017 CR-02 33 26 37 4 0 0 0 59 4 27
2017 CR-03 29 30 25 10 3 0 2 61 14 89
2017 CR-04 31 37 16 8 6 0 1 69 14 418
2017 CR-05 26 34 20 14 3 1 1 62 17 366
2014 CR 18 38 20 14 9 0 1 57 23 995
2014 CR-02 20 40 11 17 3 0 9 66 22 35
2014 CR-03 17 33 25 16 8 1 1 50 25 165
2014 CR-04 19 39 19 12 9 0 1 59 22 565
2014 CR-05 17 39 19 16 8 0 0 56 25 229
2011 CR 25 40 17 10 7 1 1 66 17 1130
2011 CR-02 27 7 47 7 7 0 7 36 14 15
2011 CR-03 27 40 14 10 8 0 0 67 18 126
2011 CR-04 26 41 16 10 6 1 1 68 16 690
2011 CR-05 22 39 19 10 8 0 1 62 19 287

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 32 34 20 8 5 0 1 67 13 1209
2018 CR-03 27 32 32 5 4 0 0 59 10 94
2018 CR-04 34 34 18 8 5 0 1 68 13 347
2018 CR-05 33 35 18 8 5 0 1 69 13 723
2017 CR 36 34 17 9 3 0 0 70 12 904
2017 CR-02 33 29 34 4 0 0 0 63 4 27
2017 CR-03 34 37 17 9 1 1 1 72 10 89
2017 CR-04 36 35 14 9 5 0 0 72 14 418
2017 CR-05 36 32 19 9 2 0 1 68 12 366
2014 CR 26 39 18 10 6 0 1 65 17 995
2014 CR-02 37 23 20 11 3 3 3 64 15 35
2014 CR-03 23 39 21 9 7 0 1 62 16 164
2014 CR-04 26 40 17 10 7 0 0 66 17 565
2014 CR-05 25 38 20 11 5 1 0 64 16 230

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 34 38 15 9 4 0 0 72 13 1208
2018 CR-03 34 45 15 2 1 1 1 81 3 93
2018 CR-04 34 37 16 10 3 0 0 71 12 346
2018 CR-05 34 36 14 10 5 0 0 70 15 725
2017 CR 37 41 11 7 3 0 0 79 10 903
2017 CR-02 40 56 0 4 0 0 0 96 4 27
2017 CR-03 34 54 8 5 0 0 0 88 5 89
2017 CR-04 38 39 11 7 5 0 0 77 12 417
2017 CR-05 37 39 13 7 3 0 0 77 10 366
2014 CR 30 41 15 8 4 0 0 72 13 994
2014 CR-02 43 51 3 0 0 0 3 97 0 35
2014 CR-03 30 41 16 8 3 1 1 72 12 165
2014 CR-04 30 40 15 9 5 0 0 70 15 563
2014 CR-05 27 44 18 7 3 0 0 72 10 230
2011 CR 37 42 13 5 3 0 0 79 8 1134
2011 CR-02 63 25 6 6 0 0 0 88 6 16
2011 CR-03 38 46 12 2 1 0 1 85 3 125
2011 CR-04 36 41 13 5 3 1 0 78 9 694
2011 CR-05 38 42 12 6 2 0 0 79 8 287

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 27 32 24 7 3 6 0 64 11 1213
2018 CR-03 22 30 37 5 1 3 1 54 7 94
2018 CR-04 24 30 26 8 5 6 0 58 14 341
2018 CR-05 30 34 21 6 3 6 0 68 10 730
2017 CR 28 30 21 7 5 8 1 64 13 900
2017 CR-02 33 30 19 0 0 14 4 77 0 27
2017 CR-03 21 34 25 7 3 9 1 61 11 89
2017 CR-04 28 28 19 8 6 8 1 63 16 416
2017 CR-05 30 32 22 5 4 7 1 67 10 364

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 45 35 11 5 2 0 1 82 7 1212
2018 CR-03 47 40 7 2 0 0 3 90 2 95
2018 CR-04 44 35 11 5 5 0 0 79 10 346
2018 CR-05 46 34 10 5 2 1 2 83 7 723
2017 CR 49 32 11 4 3 0 1 82 7 902
2017 CR-02 44 44 4 4 0 0 4 92 4 27
2017 CR-03 39 44 15 1 1 0 0 83 2 89
2017 CR-04 48 31 11 5 4 0 1 80 9 417
2017 CR-05 52 30 10 4 2 1 1 84 6 365
2014 CR 36 35 15 9 4 0 2 72 13 994
2014 CR-02 46 29 9 9 6 0 3 76 15 35
2014 CR-03 31 39 19 8 1 0 2 72 9 165
2014 CR-04 37 34 13 9 4 0 2 73 14 563
2014 CR-05 34 33 18 9 5 0 2 68 14 230
2011 CR 39 35 13 7 4 1 2 75 11 1135
2011 CR-02 44 38 13 0 0 6 0 87 0 16
2011 CR-03 38 33 17 9 1 0 2 72 10 126
2011 CR-04 41 34 13 7 4 0 2 76 11 693
2011 CR-05 37 35 14 7 5 1 1 74 12 288

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 51 32 11 3 1 1 2 85 4 1216
2018 CR-03 85 9 3 0 0 1 1 97 0 95
2018 CR-04 58 30 8 1 1 1 1 89 3 348
2018 CR-05 42 35 14 4 2 1 2 80 6 726
2017 CR 55 31 8 3 1 1 1 88 4 902
2017 CR-02 93 7 0 0 0 0 0 100 0 27
2017 CR-03 84 15 0 0 0 0 1 100 0 88
2017 CR-04 54 33 8 3 0 1 2 89 3 417
2017 CR-05 48 35 11 4 1 0 1 84 5 366
2014 CR 56 31 8 2 2 0 1 88 4 996
2014 CR-02 74 17 3 0 6 0 0 91 6 35
2014 CR-03 76 20 3 1 0 0 0 96 1 165
2014 CR-04 52 34 10 1 2 0 1 87 4 565
2014 CR-05 48 35 10 4 2 0 1 84 6 230
2011 CR 50 31 12 4 2 0 1 82 6 1133
2011 CR-02 56 44 0 0 0 0 0 100 0 16
2011 CR-03 69 18 8 2 2 1 1 89 3 124
2011 CR-04 48 32 13 4 2 0 1 81 6 693
2011 CR-05 43 35 13 5 3 0 1 79 8 288
2008 CR 41 36 14 6 3 0 0 77 8 901
2008 CR-03 56 29 8 4 1 1 1 87 5 80
2008 CR-04 41 37 14 5 3 0 1 78 8 596
2008 CR-05 32 37 20 7 5 1 0 69 12 200

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 CR 19 48 33 1218
2018 CR-03 4 75 21 95
2018 CR-04 28 37 35 345
2018 CR-05 18 49 33 731
2017 CR 20 50 30 902
2017 CR-02 4 85 11 27
2017 CR-03 5 75 20 88
2017 CR-04 25 41 34 418
2017 CR-05 20 51 29 365
2014 CR 26 41 32 994
2014 CR-02 3 83 14 35
2014 CR-03 11 67 22 164
2014 CR-04 31 34 35 565
2014 CR-05 28 35 36 229
2011 CR 31 39 30 1134
2011 CR-02 13 69 19 16
2011 CR-03 15 65 20 126
2011 CR-04 32 35 33 692
2011 CR-05 37 36 27 288

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 CR 8 41 32 5 8 6 236
2018 CR-04 13 44 27 5 5 6 94
2018 CR-05 5 38 38 5 10 5 133
2017 CR 18 33 29 2 12 6 185
2017 CR-04 16 33 32 2 14 3 106
2017 CR-05 15 36 26 3 10 10 72
2014 CR 19 30 29 7 9999 15 263
2014 CR-03 50 39 0 0 9999 11 18
2014 CR-04 16 28 34 8 9999 15 178
2014 CR-05 19 32 26 6 9999 17 65
2011 CR 18 35 33 4 9999 10 347
2011 CR-03 32 26 21 0 9999 21 19
2011 CR-04 16 33 35 4 9999 12 218
2011 CR-05 18 40 32 5 9999 6 106
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 48 41 6 3 2 0 0 89 5 1211
2018 CR-03 35 52 10 2 1 0 0 87 3 94
2018 CR-04 44 41 9 3 2 1 0 85 6 347
2018 CR-05 52 38 4 3 2 0 0 91 5 725
2017 CR 45 39 9 4 1 0 0 85 6 902
2017 CR-02 41 52 7 0 0 0 0 93 0 27
2017 CR-03 44 50 3 2 0 0 0 94 2 88
2017 CR-04 45 36 10 6 3 0 0 82 9 417
2017 CR-05 46 40 10 3 1 1 0 86 4 366
2014 CR 38 43 12 4 2 1 0 82 6 995
2014 CR-02 51 37 6 3 0 3 0 91 3 35
2014 CR-03 39 48 10 1 1 1 0 88 2 165
2014 CR-04 38 41 13 4 3 1 0 79 7 564
2014 CR-05 36 47 10 4 2 1 0 84 6 230
2011 CR 40 43 10 4 2 1 0 84 6 1132
2011 CR-02 44 44 0 13 0 0 0 88 13 16
2011 CR-03 52 31 10 4 1 1 0 85 5 124
2011 CR-04 39 45 10 4 1 1 0 84 5 694
2011 CR-05 38 45 9 3 2 1 0 85 6 286
2008 CR 46 41 7 4 2 1 0 88 5 904
2008 CR-03 54 39 3 1 0 4 0 96 1 80
2008 CR-04 46 40 7 4 2 1 0 87 6 598
2008 CR-05 40 44 8 3 1 2 0 87 5 201

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 32 43 16 5 2 1 0 76 7 1214
2018 CR-03 25 52 17 4 1 1 0 78 5 95
2018 CR-04 29 42 18 8 2 2 0 72 10 342
2018 CR-05 34 43 15 4 2 1 0 78 7 729
2017 CR 34 42 16 5 1 2 0 78 6 903
2017 CR-02 41 45 11 0 0 4 0 89 0 27
2017 CR-03 27 46 24 1 1 1 0 74 2 89
2017 CR-04 31 43 16 6 1 3 0 76 7 418
2017 CR-05 37 41 14 4 1 1 0 79 6 365
2014 CR 26 46 16 5 4 3 0 74 9 996
2014 CR-02 34 49 14 0 0 3 0 85 0 35
2014 CR-03 23 57 15 2 1 1 1 81 4 165
2014 CR-04 28 42 17 5 4 3 0 72 10 565
2014 CR-05 23 47 14 8 4 3 0 73 13 230
2011 CR 32 44 14 5 2 2 0 78 7 1133
2011 CR-02 31 56 0 0 6 6 0 93 7 16
2011 CR-03 31 46 15 2 2 3 1 81 3 125
2011 CR-04 33 42 14 6 2 2 1 77 8 692
2011 CR-05 31 45 15 5 2 2 0 78 7 288

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 7 24 32 21 12 1 2 35 32 1208
2018 CR-03 1 24 41 20 11 0 3 32 26 93
2018 CR-04 5 22 30 25 14 1 3 41 28 342
2018 CR-05 9 24 32 20 11 2 2 33 34 725
2017 CR 7 20 35 20 13 1 4 35 28 897
2017 CR-02 0 15 44 11 26 0 4 38 15 27
2017 CR-03 2 13 41 24 12 1 7 39 16 88
2017 CR-04 7 22 33 20 13 2 4 34 31 414
2017 CR-05 9 19 34 21 13 0 4 36 29 364
2014 CR 7 22 36 19 10 2 5 31 31 991
2014 CR-02 6 17 31 29 14 0 3 44 24 35
2014 CR-03 3 20 34 22 13 2 6 38 25 163
2014 CR-04 8 22 35 18 10 2 5 30 32 563
2014 CR-05 10 23 38 17 7 0 4 26 34 229
2011 CR 8 25 31 21 10 1 5 33 34 1131
2011 CR-02 0 13 25 56 6 0 0 63 13 16
2011 CR-03 7 24 29 20 12 1 7 35 34 123
2011 CR-04 8 25 30 22 9 1 5 33 35 693
2011 CR-05 8 25 33 20 10 0 3 31 34 287
2008 CR 9 24 31 21 10 1 4 33 35 904
2008 CR-03 11 15 28 20 15 4 6 39 30 79
2008 CR-04 8 24 31 23 11 1 3 35 33 599
2008 CR-05 12 26 32 16 6 1 5 24 41 201

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 7 14 28 22 21 4 4 47 22 1201
2018 CR-03 1 8 28 25 24 6 9 57 10 93
2018 CR-04 8 16 25 22 21 3 4 46 26 340
2018 CR-05 7 14 29 22 21 4 3 46 22 721
2017 CR 7 16 24 22 20 5 7 48 26 890
2017 CR-02 0 4 11 27 35 12 12 80 5 26
2017 CR-03 1 8 25 26 22 8 9 59 11 85
2017 CR-04 10 15 23 21 21 5 5 47 27 411
2017 CR-05 6 19 25 22 18 3 7 44 28 364
2014 CR 8 18 28 21 13 6 6 39 30 990
2014 CR-02 3 0 29 20 23 11 14 58 4 35
2014 CR-03 5 13 27 22 17 8 7 46 22 165
2014 CR-04 10 20 25 21 13 5 6 38 34 562
2014 CR-05 4 21 34 21 10 5 4 35 28 228
2011 CR 7 18 28 19 16 6 6 40 28 1128
2011 CR-02 0 0 25 31 19 13 13 67 0 16
2011 CR-03 7 14 30 16 16 7 8 39 25 122
2011 CR-04 8 19 29 19 15 6 6 37 30 690
2011 CR-05 6 18 25 22 18 6 6 45 27 288
2008 CR 8 17 28 21 15 6 6 41 28 898
2008 CR-03 10 10 22 24 22 4 9 52 23 79
2008 CR-04 7 17 29 21 15 7 5 40 27 595
2008 CR-05 10 17 26 22 13 4 9 40 31 199

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 6 15 28 24 16 5 6 45 24 1201
2018 CR-03 2 10 35 15 17 8 13 41 15 93
2018 CR-04 9 20 27 19 14 4 6 37 32 342
2018 CR-05 5 14 26 28 17 5 5 50 21 718
2017 CR 8 16 27 19 17 4 10 41 28 893
2017 CR-02 0 12 23 23 23 8 12 57 14 26
2017 CR-03 2 15 24 21 16 3 17 47 22 86
2017 CR-04 10 17 28 17 16 4 9 37 31 412
2017 CR-05 8 15 26 21 17 5 8 43 27 365
2014 CR 12 22 27 17 11 5 7 31 38 994
2014 CR-02 6 11 29 14 20 11 9 43 21 35
2014 CR-03 6 15 25 20 15 8 12 44 26 165
2014 CR-04 14 24 26 15 10 4 7 28 42 563
2014 CR-05 12 24 29 18 9 3 5 29 40 230
2011 CR 10 22 28 16 12 5 8 31 37 1127
2011 CR-02 0 6 25 44 13 13 0 64 7 16
2011 CR-03 7 17 26 16 14 12 8 37 30 121
2011 CR-04 10 24 28 14 11 5 8 29 39 691
2011 CR-05 12 22 28 17 11 2 7 32 38 287
2008 CR 9 18 28 21 11 5 8 37 31 899
2008 CR-03 9 9 18 19 19 12 14 52 24 78
2008 CR-04 9 20 28 24 9 5 6 37 32 596
2008 CR-05 10 18 32 16 11 3 12 31 31 200

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 2 8 21 35 26 3 5 66 12 1201
2018 CR-03 1 5 17 36 26 7 8 72 8 92
2018 CR-04 2 7 21 35 28 1 6 68 9 342
2018 CR-05 3 9 21 34 25 3 5 64 13 719
2017 CR 2 8 23 32 25 3 7 63 11 888
2017 CR-02 0 0 23 27 31 12 8 72 0 26
2017 CR-03 0 6 21 37 18 8 9 68 7 86
2017 CR-04 3 6 22 33 26 3 8 66 10 408
2017 CR-05 1 11 26 31 24 1 5 59 13 364
2014 CR 4 11 30 28 17 3 7 49 17 987
2014 CR-02 3 6 26 29 17 6 14 57 11 35
2014 CR-03 5 10 27 23 22 4 8 52 17 165
2014 CR-04 4 11 30 30 17 2 7 51 16 560
2014 CR-05 5 14 34 26 14 2 5 43 21 227
2011 CR 6 13 29 27 17 2 7 47 20 1126
2011 CR-02 0 6 19 19 50 6 0 73 7 16
2011 CR-03 6 9 28 20 23 5 10 50 17 123
2011 CR-04 6 12 29 27 16 2 7 47 20 688
2011 CR-05 4 17 31 28 14 1 5 44 23 287
2008 CR 6 12 28 30 16 2 6 50 20 897
2008 CR-03 5 10 18 24 23 6 13 59 19 78
2008 CR-04 5 12 27 33 16 2 5 53 18 594
2008 CR-05 10 14 33 24 12 3 6 39 26 200

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 6 14 26 25 21 2 5 50 22 1208
2018 CR-03 2 7 23 30 29 0 9 65 10 92
2018 CR-04 6 16 29 24 18 1 6 45 24 343
2018 CR-05 6 15 25 25 22 3 4 50 22 725
2017 CR 6 14 23 23 24 3 7 52 22 890
2017 CR-02 0 8 12 28 36 4 12 77 10 25
2017 CR-03 2 7 26 31 21 2 11 59 11 85
2017 CR-04 7 15 23 23 23 3 7 51 24 412
2017 CR-05 6 14 25 22 24 3 6 51 22 364
2014 CR 12 20 25 20 14 2 7 37 35 988
2014 CR-02 0 3 9 48 21 6 12 85 4 33
2014 CR-03 7 19 19 22 22 2 10 49 29 165
2014 CR-04 13 20 27 18 14 2 6 34 36 561
2014 CR-05 13 24 28 19 10 1 5 31 39 228
2011 CR 11 17 27 20 16 2 7 39 31 1128
2011 CR-02 0 0 19 38 31 6 6 79 0 16
2011 CR-03 7 15 27 23 17 1 10 45 25 122
2011 CR-04 14 18 25 19 15 2 7 37 35 691
2011 CR-05 6 17 32 20 16 1 7 39 25 287
2008 CR 10 18 26 22 15 2 6 41 30 898
2008 CR-03 5 14 24 20 19 8 10 48 23 79
2008 CR-04 9 18 27 25 15 1 6 43 28 595
2008 CR-05 16 19 25 20 13 2 7 36 37 199

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 9 15 23 22 19 7 5 47 27 1202
2018 CR-03 3 14 32 23 15 5 8 43 20 93
2018 CR-04 12 18 25 20 16 5 4 39 33 340
2018 CR-05 8 14 21 24 22 7 5 52 25 721
2017 CR 12 16 22 19 18 6 7 42 32 897
2017 CR-02 0 15 19 15 19 19 12 50 22 26
2017 CR-03 3 19 21 27 17 3 9 51 25 86
2017 CR-04 12 15 22 19 19 7 6 43 31 415
2017 CR-05 14 16 23 17 16 5 8 38 35 366
2014 CR 12 22 24 19 11 5 6 35 38 989
2014 CR-02 6 31 29 11 11 6 6 26 42 35
2014 CR-03 11 27 19 19 11 5 7 35 43 165
2014 CR-04 11 19 25 20 12 6 6 37 34 560
2014 CR-05 14 25 25 18 9 4 5 30 42 228
2011 CR 11 18 22 21 14 4 9 40 34 1126
2011 CR-02 0 19 31 25 13 6 6 43 21 16
2011 CR-03 8 15 24 24 15 5 10 46 27 123
2011 CR-04 13 18 22 20 14 4 8 39 35 689
2011 CR-05 8 22 21 21 14 4 9 40 35 286
2008 CR 11 24 22 18 13 5 7 36 39 900
2008 CR-03 5 25 13 20 16 8 13 46 38 79
2008 CR-04 9 24 24 18 13 5 6 35 38 596
2008 CR-05 18 23 20 18 12 3 7 33 44 200

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 8 15 29 24 15 5 5 43 25 1205
2018 CR-03 6 11 26 26 19 4 8 51 20 93
2018 CR-04 8 15 29 19 17 4 6 41 27 343
2018 CR-05 8 16 29 26 14 5 4 43 25 721
2017 CR 8 16 29 18 17 6 6 40 27 895
2017 CR-02 4 15 23 15 27 8 8 50 23 26
2017 CR-03 8 19 21 22 17 6 7 45 31 86
2017 CR-04 10 15 30 17 16 5 7 38 28 413
2017 CR-05 7 16 30 18 17 6 5 40 26 366
2014 CR 9 19 32 16 12 5 7 32 32 995
2014 CR-02 3 9 23 17 29 3 17 57 14 35
2014 CR-03 12 15 28 16 13 5 10 35 32 165
2014 CR-04 10 18 32 17 13 4 6 33 31 564
2014 CR-05 6 25 37 13 7 4 6 23 35 230

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 45 29 12 8 4 1 0 75 12 1210
2018 CR-03 34 31 20 9 5 1 0 66 14 94
2018 CR-04 37 33 13 8 7 1 0 71 15 341
2018 CR-05 51 26 10 8 3 2 0 79 11 729
2017 CR 47 31 10 7 5 1 0 78 11 897
2017 CR-02 33 45 18 0 4 0 0 78 4 27
2017 CR-03 30 44 14 7 6 0 0 74 12 89
2017 CR-04 46 29 10 7 7 1 0 76 14 413
2017 CR-05 52 29 9 6 2 1 0 82 9 364
2014 CR 39 33 12 9 7 1 0 73 16 995
2014 CR-02 68 29 0 3 0 0 0 97 3 34
2014 CR-03 41 41 7 5 5 1 0 82 10 165
2014 CR-04 38 32 11 9 8 1 0 71 18 565
2014 CR-05 36 30 19 10 5 0 0 66 15 230

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 48 34 9 6 2 0 0 83 8 1209
2018 CR-03 29 37 22 10 2 0 0 66 12 94
2018 CR-04 43 38 9 8 3 0 0 81 11 341
2018 CR-05 54 32 7 4 2 0 0 87 6 727
2017 CR 43 39 10 5 3 0 0 82 8 898
2017 CR-02 23 50 27 0 0 0 0 73 0 26
2017 CR-03 25 50 12 7 6 0 0 75 12 89
2017 CR-04 44 37 10 6 4 0 0 80 10 416
2017 CR-05 48 38 9 3 2 0 0 86 5 363
2014 CR 38 41 11 7 3 0 0 79 10 995
2014 CR-02 46 34 17 3 0 0 0 80 3 35
2014 CR-03 34 45 12 7 2 1 0 80 9 164
2014 CR-04 38 40 10 7 4 0 0 78 11 565
2014 CR-05 38 41 11 8 2 0 0 79 10 230

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 35 39 17 4 2 3 1 76 6 1212
2018 CR-03 22 44 24 5 3 0 1 67 9 94
2018 CR-04 33 38 17 7 3 1 0 72 10 343
2018 CR-05 38 38 15 3 1 4 1 80 4 728

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 49 32 13 2 2 2 1 83 4 1210
2018 CR-03 36 47 14 1 1 1 0 84 2 94
2018 CR-04 46 33 15 1 2 3 0 81 4 344
2018 CR-05 53 28 12 2 2 2 1 84 4 725
2017 CR 44 33 14 3 2 4 0 81 5 897
2017 CR-02 40 37 15 0 0 7 0 84 0 27
2017 CR-03 33 47 14 2 2 2 0 82 5 89
2017 CR-04 44 30 16 4 2 3 1 77 7 414
2017 CR-05 47 33 11 2 1 5 0 85 3 363
2014 CR 38 38 12 3 3 4 1 81 6 994
2014 CR-02 66 23 6 3 3 0 0 89 6 35
2014 CR-03 40 43 11 1 1 4 0 87 2 164
2014 CR-04 38 36 12 4 4 4 2 79 8 564
2014 CR-05 32 43 15 3 1 5 0 79 5 230

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 52 33 9 3 1 1 0 86 4 1208
2018 CR-03 41 42 10 2 2 1 1 86 4 92
2018 CR-04 47 35 11 4 1 2 0 84 5 341
2018 CR-05 56 30 9 3 1 0 0 87 4 727
2017 CR 48 37 9 2 2 1 0 87 4 901
2017 CR-02 44 44 11 0 0 0 0 89 0 27
2017 CR-03 39 49 8 0 1 2 0 91 1 89
2017 CR-04 46 37 9 3 3 2 0 85 6 417
2017 CR-05 54 33 9 2 1 1 1 88 3 364
2014 CR 37 41 13 3 3 3 0 81 6 994
2014 CR-02 57 29 11 3 0 0 0 86 3 35
2014 CR-03 37 45 13 1 1 2 0 84 3 164
2014 CR-04 39 39 12 4 3 3 0 80 7 565
2014 CR-05 32 45 15 3 2 4 0 80 5 229
2011 CR 33 40 14 4 3 5 0 78 8 1132
2011 CR-02 38 44 19 0 0 0 0 81 0 16
2011 CR-03 34 41 10 4 4 6 1 80 9 125
2011 CR-04 33 39 15 5 3 5 0 76 8 693
2011 CR-05 33 42 14 3 3 5 0 78 7 286

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 57 32 7 2 2 0 0 89 3 1207
2018 CR-03 40 48 10 1 1 0 0 88 2 92
2018 CR-04 52 33 9 3 2 1 0 86 5 341
2018 CR-05 62 29 6 2 2 0 0 91 3 726
2017 CR 54 34 7 2 2 0 0 89 4 899
2017 CR-02 55 34 11 0 0 0 0 89 0 27
2017 CR-03 39 53 6 0 2 0 0 92 2 89
2017 CR-04 53 33 8 2 3 1 0 87 5 416
2017 CR-05 58 31 7 2 1 0 0 89 4 363
2014 CR 43 40 10 4 3 1 0 84 7 992
2014 CR-02 68 26 6 0 0 0 0 94 0 34
2014 CR-03 41 44 10 2 2 1 0 86 4 164
2014 CR-04 42 39 10 4 4 1 0 81 8 563
2014 CR-05 42 44 8 4 1 0 0 87 5 230
2011 CR 40 40 11 5 3 1 0 81 8 1133
2011 CR-02 44 50 6 0 0 0 0 94 0 16
2011 CR-03 42 36 12 4 5 2 0 79 9 126
2011 CR-04 41 40 11 5 3 0 0 81 8 692
2011 CR-05 39 41 10 6 2 1 0 81 8 287
2008 CR 39 41 11 5 3 1 0 80 8 902
2008 CR-03 40 45 8 8 0 0 0 85 8 80
2008 CR-04 39 39 12 4 4 1 0 80 8 598
2008 CR-05 35 44 12 4 3 0 0 80 8 201

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 26 32 21 9 4 6 3 63 14 1212
2018 CR-03 18 33 26 14 4 1 3 54 19 93
2018 CR-04 23 35 20 9 7 3 3 62 17 342
2018 CR-05 28 30 20 7 3 8 4 65 12 730
2017 CR 32 30 17 7 5 6 4 68 13 899
2017 CR-02 26 45 22 7 0 0 0 71 7 27
2017 CR-03 28 28 28 9 5 1 1 57 14 89
2017 CR-04 31 31 15 7 7 6 4 68 15 415
2017 CR-05 35 29 17 6 2 7 4 72 9 364
2014 CR 27 33 17 10 7 4 2 63 19 995
2014 CR-02 46 37 9 6 0 3 0 85 6 35
2014 CR-03 26 33 21 11 5 1 2 61 17 165
2014 CR-04 28 32 15 10 9 4 2 64 20 564
2014 CR-05 22 32 21 11 5 7 1 59 18 230

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 37 36 14 7 3 2 1 76 10 1215
2018 CR-03 28 46 14 6 3 2 0 76 10 95
2018 CR-04 36 33 15 10 3 2 0 71 13 343
2018 CR-05 39 36 12 5 4 2 1 78 9 729
2017 CR 35 36 13 8 3 3 1 75 11 899
2017 CR-02 33 37 7 7 4 11 0 79 13 27
2017 CR-03 22 45 17 10 0 5 1 71 11 88
2017 CR-04 35 37 13 7 4 3 1 75 11 416
2017 CR-05 39 34 13 9 2 3 1 76 11 364
2014 CR 31 44 11 7 3 3 1 78 11 994
2014 CR-02 37 43 11 3 0 6 0 85 3 35
2014 CR-03 30 43 14 7 1 3 1 76 9 164
2014 CR-04 32 43 9 7 4 3 1 79 12 564
2014 CR-05 30 45 12 7 3 3 0 77 10 230
2011 CR 35 37 12 5 4 5 1 78 9 1131
2011 CR-02 31 50 6 13 0 0 0 81 13 16
2011 CR-03 33 35 18 5 5 3 1 71 10 125
2011 CR-04 36 37 12 4 4 6 1 78 9 691
2011 CR-05 35 40 12 6 2 3 1 78 9 287
2008 CR 34 39 10 7 5 5 1 77 13 903
2008 CR-03 39 35 11 5 4 4 3 79 9 80
2008 CR-04 33 37 10 8 6 5 1 75 15 597
2008 CR-05 32 46 9 5 3 3 2 82 8 201

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 39 36 17 4 3 1 0 76 7 1208
2018 CR-03 26 48 20 2 3 1 0 74 5 94
2018 CR-04 35 34 19 6 4 1 0 70 10 339
2018 CR-05 43 35 16 3 2 1 0 78 6 727

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 28 27 18 10 7 8 2 61 18 1212
2018 CR-03 19 31 24 13 3 9 1 55 18 94
2018 CR-04 23 26 18 13 10 8 2 55 26 342
2018 CR-05 32 27 17 8 6 9 2 65 16 728
2017 CR 22 26 19 11 7 11 4 56 21 901
2017 CR-02 23 31 8 8 4 19 8 74 16 26
2017 CR-03 18 32 32 8 2 7 1 55 11 89
2017 CR-04 21 23 18 10 10 13 4 54 25 418
2017 CR-05 24 27 19 12 5 10 4 59 20 364
2014 CR 15 27 21 13 11 12 2 48 28 992
2014 CR-02 12 29 12 18 3 21 6 56 28 34
2014 CR-03 14 25 21 18 7 13 2 46 29 163
2014 CR-04 15 28 19 12 12 12 1 50 28 564
2014 CR-05 13 24 25 12 12 11 3 43 28 230
2011 CR 15 26 21 13 11 12 3 48 28 1133
2011 CR-02 13 44 19 6 0 19 0 69 8 16
2011 CR-03 15 27 25 13 10 9 2 47 25 125
2011 CR-04 16 25 19 14 11 12 3 48 29 693
2011 CR-05 14 26 22 10 13 13 2 46 27 287

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 12 88 1220
2018 CR-03 19 81 95
2018 CR-04 15 85 347
2018 CR-05 9 91 730

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 CR 68 148
2018 CR-03 100 18
2018 CR-04 67 52
2018 CR-05 59 68

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 CR 44 148
2018 CR-04 50 52
2018 CR-05 51 68

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 CR 4 148

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 CR 0 148
2018 CR-03 0 18
2018 CR-04 0 52
2018 CR-05 0 68

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 CR 3 148

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 CR 3 148

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 CR 25 148
2018 CR-03 33 18
2018 CR-04 27 52
2018 CR-05 22 68

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 CR 32 148
2018 CR-03 28 18
2018 CR-04 37 52
2018 CR-05 34 68

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 CR 43 148
2018 CR-03 33 18
2018 CR-04 42 52
2018 CR-05 46 68

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 CR 49 148
2018 CR-03 56 18
2018 CR-04 40 52
2018 CR-05 53 68

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 CR 20 148
2018 CR-04 19 52
2018 CR-05 22 68

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 CR 59 148
2018 CR-03 61 18
2018 CR-04 50 52
2018 CR-05 62 68

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 CR 37 148
2018 CR-03 28 18
2018 CR-04 37 52
2018 CR-05 41 68

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 CR 0 148
2018 CR-03 0 18
2018 CR-04 0 52
2018 CR-05 0 68

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 CR 7 148
2018 CR-03 0 18
2018 CR-05 7 68

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 CR 7 148
2018 CR-04 10 52

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 CR 38 148
2018 CR-03 28 18
2018 CR-04 37 52
2018 CR-05 43 68

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 CR 20 148
2018 CR-03 28 18
2018 CR-04 27 52
2018 CR-05 15 68

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 CR 18 148
2018 CR-04 23 52
2018 CR-05 15 68

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 CR 50 148
2018 CR-04 48 52
2018 CR-05 43 68

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 CR 22 148
2018 CR-03 33 18
2018 CR-04 21 52
2018 CR-05 19 68

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 CR 4 148
2018 CR-03 0 18

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 CR 21 148
2018 CR-03 39 18
2018 CR-04 19 52
2018 CR-05 21 68

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 CR 11 148
2018 CR-03 28 18
2018 CR-04 12 52
2018 CR-05 7 68

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 CR 5 148
2018 CR-05 7 68

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 CR 11 148
2018 CR-04 10 52
2018 CR-05 10 68

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 CR 8 148
2018 CR-05 7 68

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 CR 26 148
2018 CR-04 25 52
2018 CR-05 34 68

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 CR 19 140
2018 CR-03 29 17
2018 CR-04 20 50
2018 CR-05 16 63

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 CR 20 140
2018 CR-04 28 50
2018 CR-05 10 63

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 CR 12 140
2018 CR-04 12 50
2018 CR-05 11 63

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 CR 10 140
2018 CR-03 0 17
2018 CR-04 10 50
2018 CR-05 13 63

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 CR 11 140
2018 CR-04 14 50
2018 CR-05 10 63

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 CR 9 140
2018 CR-03 0 17
2018 CR-04 12 50
2018 CR-05 11 63

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 CR 11 140
2018 CR-04 12 50
2018 CR-05 10 63

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 CR 16 140
2018 CR-03 0 17
2018 CR-04 14 50
2018 CR-05 21 63

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 CR 12 140
2018 CR-04 10 50
2018 CR-05 14 63

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018