2018 Public Service Employee Survey Results by Theme for the Public Services and Procurement Canada by Question 78.1. Occupational category (variable derived from question 78)

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 58 32 4 5 1 0 0 90 7 271
2018 Scientific and Professional 31 42 14 8 5 0 0 73 13 882
2018 Administration and Foreign Services 34 41 12 8 5 0 0 75 13 5745
2018 Technical 33 42 12 7 6 0 0 75 13 309
2018 Administrative Support 37 40 13 5 4 0 0 78 9 1223
2018 Operational 38 35 17 9 1 0 0 73 10 82
2018 Other 26 44 19 6 4 1 0 71 10 124
2017 Executive 57 33 4 4 2 0 0 90 6 260
2017 Scientific and Professional 32 48 8 7 4 0 0 80 11 866
2017 Administration and Foreign Services 31 45 11 8 6 0 0 75 14 5575
2017 Technical 30 46 12 8 3 0 0 76 12 340
2017 Administrative Support 34 44 13 6 3 0 0 78 9 913
2017 Operational 33 46 12 5 3 1 0 79 8 97
2017 Other 33 44 16 7 0 0 0 77 7 90
2014 Executive 50 38 7 4 1 0 0 88 5 287
2014 Scientific and Professional 27 44 11 11 6 0 0 71 17 827
2014 Administration and Foreign Services 28 46 13 9 5 0 0 73 14 5933
2014 Technical 27 45 11 10 7 0 0 72 17 414
2014 Administrative Support 28 43 15 9 5 0 0 71 14 1006
2014 Operational 32 45 16 3 4 0 0 77 7 162
2014 Other 33 49 12 4 2 0 0 82 6 136

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 56 28 7 5 4 0 0 84 9 269
2018 Scientific and Professional 26 40 16 11 7 0 0 66 19 885
2018 Administration and Foreign Services 30 38 15 9 7 0 0 68 17 5752
2018 Technical 27 37 18 10 8 0 0 64 18 309
2018 Administrative Support 32 38 16 8 5 0 0 71 13 1218
2018 Operational 25 42 15 10 9 0 0 67 19 82
2018 Other 32 48 11 4 5 0 0 80 9 124
2017 Executive 49 33 7 6 6 0 0 81 12 260
2017 Scientific and Professional 29 38 14 10 8 0 0 68 18 868
2017 Administration and Foreign Services 27 37 15 11 9 0 0 64 20 5563
2017 Technical 21 39 19 12 10 0 0 60 21 340
2017 Administrative Support 35 34 17 8 5 0 0 69 13 911
2017 Operational 19 38 20 7 15 1 0 57 22 98
2017 Other 39 44 9 6 2 0 0 83 8 90

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 74 19 4 2 1 0 0 93 3 270
2018 Scientific and Professional 45 37 12 4 2 0 0 82 7 878
2018 Administration and Foreign Services 48 36 10 4 2 0 0 84 6 5736
2018 Technical 55 31 8 4 1 0 0 87 5 310
2018 Administrative Support 54 34 8 2 1 0 0 88 4 1214
2018 Operational 59 30 7 4 0 0 0 89 4 83
2018 Other 27 48 18 5 1 0 1 76 6 123
2017 Executive 70 25 2 2 2 0 0 95 3 259
2017 Scientific and Professional 51 37 7 4 2 0 0 88 5 865
2017 Administration and Foreign Services 48 37 9 4 2 0 0 85 6 5563
2017 Technical 50 38 8 3 1 0 0 88 4 340
2017 Administrative Support 55 32 11 1 1 0 0 86 3 912
2017 Operational 55 35 6 3 0 1 0 91 3 98
2017 Other 44 44 12 0 0 0 0 88 0 89
2014 Executive 76 21 3 0 0 0 0 96 1 287
2014 Scientific and Professional 55 31 10 3 1 0 0 86 4 827
2014 Administration and Foreign Services 56 31 9 3 1 0 0 87 4 5929
2014 Technical 60 28 8 2 2 0 0 88 4 414
2014 Administrative Support 59 30 7 2 1 0 0 89 3 1004
2014 Operational 64 30 5 0 1 0 0 94 1 162
2014 Other 51 40 6 3 0 0 0 91 3 137

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 59 31 4 4 3 0 0 89 6 271
2018 Scientific and Professional 36 42 13 6 3 0 0 78 9 884
2018 Administration and Foreign Services 38 41 12 6 3 0 0 79 9 5763
2018 Technical 42 38 12 5 2 0 0 81 7 310
2018 Administrative Support 50 34 11 3 2 0 0 83 6 1224
2018 Operational 51 30 11 6 1 0 0 81 8 81
2018 Other 28 51 12 7 2 0 0 79 9 124
2017 Executive 61 24 8 5 2 0 0 85 7 258
2017 Scientific and Professional 41 41 9 7 2 0 0 82 9 861
2017 Administration and Foreign Services 36 42 11 6 4 0 0 78 10 5549
2017 Technical 39 41 11 8 1 0 0 80 9 340
2017 Administrative Support 48 35 10 5 2 0 0 84 7 912
2017 Operational 39 41 12 5 2 1 0 81 7 98
2017 Other 43 37 16 2 2 0 0 80 4 89
2014 Executive 59 31 5 5 1 0 0 90 6 286
2014 Scientific and Professional 33 41 15 7 4 0 0 74 10 825
2014 Administration and Foreign Services 35 43 12 6 3 0 0 78 10 5927
2014 Technical 36 41 14 5 4 0 0 77 9 412
2014 Administrative Support 38 39 12 7 4 0 0 78 11 1004
2014 Operational 45 39 11 3 3 0 0 84 5 162
2014 Other 40 44 14 1 1 0 0 84 2 137

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 45 27 17 5 5 1 0 72 10 270
2018 Scientific and Professional 29 34 19 10 7 1 0 63 18 881
2018 Administration and Foreign Services 32 35 17 9 6 1 0 67 15 5760
2018 Technical 32 35 18 8 6 0 0 67 15 307
2018 Administrative Support 49 31 12 5 3 0 0 80 8 1217
2018 Operational 30 26 28 10 5 1 0 57 15 81
2018 Other 45 33 10 4 5 2 1 81 9 125
2017 Executive 45 30 12 7 5 1 0 76 12 260
2017 Scientific and Professional 28 36 18 9 7 1 0 65 17 865
2017 Administration and Foreign Services 28 34 19 10 8 1 0 63 17 5560
2017 Technical 25 36 21 11 6 2 0 62 17 340
2017 Administrative Support 47 31 14 4 3 1 0 79 7 908
2017 Operational 34 26 23 8 8 1 0 60 16 97
2017 Other 42 41 11 4 1 1 0 84 5 90
2014 Executive 45 36 10 7 2 0 0 81 9 287
2014 Scientific and Professional 17 37 22 14 9 1 0 55 23 827
2014 Administration and Foreign Services 23 38 20 11 7 1 0 62 18 5929
2014 Technical 18 37 21 14 10 1 0 55 24 413
2014 Administrative Support 30 40 17 7 5 1 0 70 12 1005
2014 Operational 23 37 23 6 9 1 0 61 16 162
2014 Other 42 38 14 4 1 1 0 80 5 137

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 47 29 13 6 5 0 0 76 11 269
2018 Scientific and Professional 27 37 17 11 6 1 0 65 17 879
2018 Administration and Foreign Services 31 38 16 9 6 0 0 69 15 5748
2018 Technical 32 36 16 12 5 0 0 68 17 307
2018 Administrative Support 45 34 14 4 3 0 0 79 7 1216
2018 Operational 26 34 27 10 2 0 1 61 13 81
2018 Other 44 36 12 6 1 1 1 81 7 123
2017 Executive 47 29 12 8 3 0 0 76 12 259
2017 Scientific and Professional 28 40 15 11 6 0 0 68 17 867
2017 Administration and Foreign Services 27 37 18 11 7 0 0 65 17 5566
2017 Technical 23 42 16 13 5 1 0 66 18 340
2017 Administrative Support 44 35 14 4 2 0 0 79 6 909
2017 Operational 28 34 19 10 9 1 0 62 19 98
2017 Other 46 40 8 5 0 0 0 86 6 88
2014 Executive 49 35 10 5 1 0 0 84 6 287
2014 Scientific and Professional 18 39 22 14 6 1 0 58 20 825
2014 Administration and Foreign Services 24 40 18 11 6 0 0 64 17 5931
2014 Technical 17 39 22 13 8 0 0 56 22 413
2014 Administrative Support 30 42 17 6 4 0 0 72 11 1005
2014 Operational 23 39 23 7 8 1 0 62 15 162
2014 Other 46 35 13 3 2 1 0 82 4 136

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 41 22 20 10 6 1 1 64 16 268
2018 Scientific and Professional 23 26 22 15 11 3 0 51 27 880
2018 Administration and Foreign Services 29 27 21 11 9 3 1 58 20 5768
2018 Technical 28 29 22 11 7 3 0 59 19 308
2018 Administrative Support 38 24 19 8 6 5 1 66 15 1224
2018 Operational 31 20 27 9 5 9 0 56 15 81
2018 Other 28 17 23 15 8 8 1 49 25 125
2017 Executive 41 18 21 10 9 1 0 60 19 260
2017 Scientific and Professional 26 27 19 13 10 5 0 56 24 868
2017 Administration and Foreign Services 27 27 20 12 10 4 1 56 23 5573
2017 Technical 21 27 26 14 9 3 0 50 24 340
2017 Administrative Support 39 27 16 8 6 5 1 69 14 905
2017 Operational 29 26 25 7 9 2 3 57 17 98
2017 Other 37 31 13 10 3 6 0 73 14 90
2014 Executive 42 23 18 10 5 1 0 66 15 287
2014 Scientific and Professional 17 27 22 17 11 5 1 47 30 827
2014 Administration and Foreign Services 24 27 21 13 10 5 1 54 24 5929
2014 Technical 21 27 22 14 10 6 1 52 25 413
2014 Administrative Support 29 29 18 10 9 5 0 61 20 1006
2014 Operational 33 29 21 7 9 0 1 62 17 162
2014 Other 27 16 30 7 7 8 5 50 16 137
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 63 21 8 2 4 1 0 85 6 273
2018 Scientific and Professional 42 31 12 7 5 2 1 75 12 877
2018 Administration and Foreign Services 46 31 11 6 4 2 0 79 10 5745
2018 Technical 41 35 11 4 6 2 0 78 10 310
2018 Administrative Support 49 28 12 4 3 3 1 80 7 1224
2018 Operational 41 33 14 6 4 1 0 75 10 79
2018 Other 51 27 8 8 4 1 1 80 12 124
2017 Executive 55 28 5 6 4 2 0 84 10 260
2017 Scientific and Professional 45 30 11 7 5 2 1 77 12 865
2017 Administration and Foreign Services 43 32 11 7 4 3 0 78 11 5573
2017 Technical 36 38 12 6 6 2 1 76 12 338
2017 Administrative Support 49 31 10 4 2 3 1 83 6 912
2017 Operational 30 34 19 5 9 1 2 66 15 98
2017 Other 57 28 8 3 2 2 0 86 6 90
2014 Executive 56 27 9 6 2 1 0 84 7 287
2014 Scientific and Professional 41 31 13 7 5 2 1 74 13 827
2014 Administration and Foreign Services 43 33 12 6 4 2 1 78 10 5930
2014 Technical 39 34 12 7 6 2 0 75 13 414
2014 Administrative Support 41 32 15 6 4 3 1 75 10 1004
2014 Operational 37 32 14 9 5 2 1 72 14 162
2014 Other 58 26 5 4 3 3 1 88 7 137

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 62 25 5 4 4 0 0 87 7 273
2018 Scientific and Professional 39 32 12 9 7 0 0 72 16 874
2018 Administration and Foreign Services 43 34 10 7 4 1 0 78 12 5733
2018 Technical 36 38 11 7 7 0 0 75 13 307
2018 Administrative Support 46 31 12 6 4 1 1 78 10 1222
2018 Operational 40 32 16 5 8 0 0 72 13 79
2018 Other 47 32 5 6 3 6 0 85 10 123
2017 Executive 53 29 7 7 4 0 0 82 11 259
2017 Scientific and Professional 41 35 8 9 5 1 0 78 14 866
2017 Administration and Foreign Services 42 34 10 8 5 1 0 77 13 5573
2017 Technical 37 37 11 8 5 0 0 75 14 337
2017 Administrative Support 48 33 9 6 3 1 0 82 9 913
2017 Operational 31 39 10 9 10 1 0 71 19 98
2017 Other 54 36 5 5 0 0 0 90 5 90
2014 Executive 49 34 10 6 1 0 0 83 7 287
2014 Scientific and Professional 37 34 11 11 7 0 0 72 18 827
2014 Administration and Foreign Services 41 35 11 8 4 0 0 77 13 5928
2014 Technical 37 36 14 6 7 1 0 74 12 414
2014 Administrative Support 39 35 13 7 5 0 1 74 12 1006
2014 Operational 36 31 18 9 5 1 0 68 14 162
2014 Other 52 28 11 3 4 1 1 82 7 137

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 60 24 9 3 4 0 0 84 7 272
2018 Scientific and Professional 41 29 14 9 6 0 0 71 16 877
2018 Administration and Foreign Services 48 30 11 6 4 0 0 78 11 5747
2018 Technical 39 35 11 6 8 0 0 74 14 310
2018 Administrative Support 50 28 12 4 4 1 0 80 9 1226
2018 Operational 44 29 15 4 8 0 0 73 12 80
2018 Other 55 26 11 5 3 1 0 81 8 125
2017 Executive 59 22 7 6 6 0 0 81 12 259
2017 Scientific and Professional 47 30 9 8 6 0 0 77 14 864
2017 Administration and Foreign Services 51 28 10 6 5 0 0 79 11 5560
2017 Technical 48 30 9 5 7 0 0 78 13 339
2017 Administrative Support 56 27 10 4 3 1 0 83 7 908
2017 Operational 45 24 16 4 10 2 0 70 14 97
2017 Other 73 21 4 2 1 0 0 94 2 89
2014 Executive 58 29 6 5 3 0 0 87 7 287
2014 Scientific and Professional 42 32 11 8 6 1 0 75 14 827
2014 Administration and Foreign Services 48 31 10 6 5 1 0 79 10 5926
2014 Technical 45 30 13 6 6 0 0 76 12 414
2014 Administrative Support 45 34 11 5 4 1 0 79 10 1003
2014 Operational 40 28 20 5 6 1 0 68 11 162
2014 Other 54 29 8 5 2 1 1 85 7 137

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 41 37 11 7 3 1 0 79 10 273
2018 Scientific and Professional 27 32 19 9 7 6 0 63 17 885
2018 Administration and Foreign Services 26 34 18 8 6 8 0 65 16 5779
2018 Technical 26 31 23 7 3 9 0 63 12 312
2018 Administrative Support 39 32 14 5 3 8 0 77 8 1229
2018 Operational 21 33 26 10 6 4 0 56 17 82
2018 Other 34 34 10 2 2 16 1 83 5 124
2017 Executive 37 39 7 10 6 2 0 77 16 258
2017 Scientific and Professional 28 34 16 9 6 8 0 66 16 868
2017 Administration and Foreign Services 23 35 18 9 6 9 0 63 17 5571
2017 Technical 24 34 19 8 6 10 0 64 15 340
2017 Administrative Support 36 34 13 5 3 8 0 77 8 911
2017 Operational 24 34 20 3 13 6 0 62 18 98
2017 Other 40 38 13 1 1 6 0 84 2 90
2014 Executive 47 36 9 5 2 0 0 83 7 287
2014 Scientific and Professional 23 35 16 9 6 11 0 66 16 826
2014 Administration and Foreign Services 23 35 17 9 5 11 0 65 15 5931
2014 Technical 19 32 23 8 7 10 0 57 17 414
2014 Administrative Support 27 38 15 6 4 9 1 73 11 1003
2014 Operational 22 31 21 7 9 9 1 59 18 162
2014 Other 43 24 9 4 4 15 2 80 9 137

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 41 35 12 8 4 0 0 76 12 274
2018 Scientific and Professional 21 32 18 15 12 2 0 55 27 881
2018 Administration and Foreign Services 23 33 20 13 9 3 0 58 22 5764
2018 Technical 24 30 19 16 8 3 0 55 25 311
2018 Administrative Support 39 30 16 5 4 5 0 73 10 1222
2018 Operational 22 30 28 8 10 2 0 54 18 83
2018 Other 35 33 9 8 3 9 1 77 13 123
2017 Executive 36 39 11 9 5 0 0 75 14 260
2017 Scientific and Professional 21 34 18 14 10 3 0 57 25 864
2017 Administration and Foreign Services 19 33 21 14 11 3 0 53 25 5571
2017 Technical 19 33 21 14 11 3 0 53 25 339
2017 Administrative Support 37 32 17 6 4 4 0 72 10 913
2017 Operational 19 29 21 10 19 3 0 49 29 98
2017 Other 33 41 12 8 3 3 0 77 11 90
2014 Executive 49 38 6 6 1 0 0 87 7 287
2014 Scientific and Professional 17 32 23 16 9 3 0 50 26 826
2014 Administration and Foreign Services 18 34 22 14 9 3 0 53 25 5931
2014 Technical 13 29 27 13 14 3 0 44 28 413
2014 Administrative Support 24 36 20 9 5 5 0 64 15 1005
2014 Operational 19 27 27 8 13 5 1 49 22 162
2014 Other 40 29 14 3 4 9 2 77 7 137

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 26 43 17 11 4 0 0 68 15 274
2018 Scientific and Professional 14 27 23 20 11 5 0 43 32 884
2018 Administration and Foreign Services 17 29 23 16 10 5 0 49 27 5761
2018 Technical 14 29 26 16 10 5 0 45 27 311
2018 Administrative Support 31 28 20 8 4 10 0 66 13 1225
2018 Operational 18 27 27 11 12 5 0 47 25 82
2018 Other 27 31 14 8 5 13 1 68 15 124
2017 Executive 25 40 17 14 4 0 0 65 18 259
2017 Scientific and Professional 15 31 21 16 12 6 0 48 30 868
2017 Administration and Foreign Services 13 29 22 17 12 6 0 45 31 5566
2017 Technical 13 27 25 18 10 6 1 43 30 340
2017 Administrative Support 28 32 19 9 3 8 1 66 13 910
2017 Operational 15 26 25 9 19 6 0 44 30 97
2017 Other 29 38 16 11 3 3 2 70 14 90
2014 Executive 30 43 14 10 3 0 0 73 13 285
2014 Scientific and Professional 10 28 25 20 11 6 0 40 33 826
2014 Administration and Foreign Services 12 29 25 18 10 6 0 44 30 5932
2014 Technical 10 23 30 18 14 5 0 35 34 413
2014 Administrative Support 19 33 23 10 6 8 0 57 17 1003
2014 Operational 12 26 33 10 13 6 1 41 24 162
2014 Other 28 25 18 5 3 20 2 67 9 137

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 27 41 14 11 5 1 0 69 16 274
2018 Scientific and Professional 13 32 20 19 13 2 0 47 33 883
2018 Administration and Foreign Services 16 33 20 18 11 2 0 51 29 5772
2018 Technical 19 34 20 15 9 3 0 54 25 309
2018 Administrative Support 28 34 18 9 5 6 0 65 16 1226
2018 Operational 20 28 26 14 8 4 0 50 23 82
2018 Other 23 28 22 11 5 10 1 58 18 124
2017 Executive 30 43 11 10 5 0 0 74 15 259
2017 Scientific and Professional 16 36 20 17 10 3 0 53 27 866
2017 Administration and Foreign Services 15 33 20 17 12 3 0 50 30 5562
2017 Technical 15 33 22 14 13 3 0 50 28 339
2017 Administrative Support 29 35 17 10 5 5 0 67 15 912
2017 Operational 16 29 26 14 12 2 0 46 27 98
2017 Other 28 42 13 10 4 3 0 72 15 90
2014 Executive 31 47 10 10 3 0 0 78 12 287
2014 Scientific and Professional 11 34 21 19 13 3 0 46 33 826
2014 Administration and Foreign Services 13 34 21 18 12 2 0 48 31 5926
2014 Technical 12 31 27 15 13 2 0 44 28 414
2014 Administrative Support 20 36 20 12 8 3 0 58 20 1003
2014 Operational 13 29 30 11 11 6 0 45 24 162
2014 Other 31 30 12 6 5 16 0 72 14 137
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 41 37 10 7 5 0 0 78 12 272
2018 Scientific and Professional 22 35 19 13 10 0 1 58 23 883
2018 Administration and Foreign Services 28 35 17 11 8 0 0 63 19 5766
2018 Technical 20 37 17 15 11 0 0 57 26 308
2018 Administrative Support 29 34 19 10 7 1 1 64 17 1225
2018 Operational 29 34 17 11 9 0 0 63 20 81
2018 Other 36 39 15 6 3 0 0 76 9 125
2017 Executive 39 34 11 9 8 0 0 72 16 260
2017 Scientific and Professional 24 37 16 13 10 0 0 61 22 868
2017 Administration and Foreign Services 25 35 17 13 9 0 0 61 22 5573
2017 Technical 17 34 21 15 13 0 0 51 28 340
2017 Administrative Support 32 34 18 9 6 0 0 67 15 910
2017 Operational 15 37 21 17 9 1 0 52 27 97
2017 Other 45 41 4 7 2 2 0 87 8 90
2014 Executive 37 34 13 12 4 0 0 71 16 287
2014 Scientific and Professional 17 36 19 17 11 0 0 53 28 825
2014 Administration and Foreign Services 22 37 18 14 9 0 0 58 23 5934
2014 Technical 18 35 20 14 13 0 0 53 28 413
2014 Administrative Support 23 34 20 13 9 1 0 58 22 1005
2014 Operational 13 39 26 13 9 0 1 52 22 162
2014 Other 42 38 11 5 4 0 0 80 9 137

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 43 36 11 8 3 0 0 79 11 272
2018 Scientific and Professional 22 45 13 13 6 0 0 67 20 887
2018 Administration and Foreign Services 29 42 13 10 6 0 0 71 16 5772
2018 Technical 21 50 13 11 5 0 0 71 17 309
2018 Administrative Support 36 41 13 7 3 0 0 77 10 1228
2018 Operational 36 30 21 9 4 0 0 66 12 81
2018 Other 21 41 23 9 6 1 0 62 15 125
2017 Executive 41 39 7 8 5 0 0 80 13 260
2017 Scientific and Professional 25 44 12 12 7 0 0 69 18 867
2017 Administration and Foreign Services 27 42 14 11 6 0 0 69 17 5575
2017 Technical 21 45 16 12 5 0 0 66 18 339
2017 Administrative Support 38 41 12 7 3 0 0 79 10 913
2017 Operational 25 39 19 6 8 2 0 66 14 98
2017 Other 30 47 15 7 2 0 0 77 9 90

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 31 37 14 9 3 1 4 72 12 271
2018 Scientific and Professional 10 23 18 17 14 15 2 40 38 886
2018 Administration and Foreign Services 13 23 20 15 10 16 3 44 31 5740
2018 Technical 13 23 21 15 10 16 2 44 31 309
2018 Administrative Support 17 22 21 12 10 16 2 47 27 1219
2018 Operational 13 30 23 14 14 3 4 45 30 80
2018 Other 21 17 17 12 7 23 3 51 26 124
2017 Executive 28 39 15 12 2 2 0 69 15 260
2017 Scientific and Professional 12 22 18 17 11 18 3 42 36 868
2017 Administration and Foreign Services 11 21 19 16 11 18 3 41 35 5576
2017 Technical 9 21 21 14 16 16 3 37 37 340
2017 Administrative Support 17 20 20 15 8 19 2 46 29 911
2017 Operational 11 23 24 16 18 6 3 37 37 97
2017 Other 16 21 8 19 3 28 5 55 33 90
2014 Executive 25 42 16 11 4 1 1 69 15 287
2014 Scientific and Professional 8 23 19 19 16 13 3 37 40 826
2014 Administration and Foreign Services 10 23 20 18 13 14 3 39 37 5929
2014 Technical 8 21 25 18 13 14 1 34 36 414
2014 Administrative Support 11 22 22 15 12 16 2 41 33 1003
2014 Operational 11 21 25 16 19 7 0 35 38 162
2014 Other 15 20 11 14 8 28 5 51 32 137

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 49 35 5 6 5 0 0 84 11 272
2018 Scientific and Professional 35 35 13 9 7 0 1 71 16 877
2018 Administration and Foreign Services 38 35 13 8 5 0 1 74 13 5753
2018 Technical 33 39 14 6 7 1 0 72 13 310
2018 Administrative Support 37 34 15 7 5 1 1 73 12 1225
2018 Operational 35 38 13 9 4 0 1 74 13 79
2018 Other 43 37 6 8 4 1 0 82 12 125
2017 Executive 43 34 8 9 5 0 0 78 14 259
2017 Scientific and Professional 33 38 12 9 7 1 1 72 16 867
2017 Administration and Foreign Services 37 36 13 8 5 1 0 74 14 5576
2017 Technical 33 38 15 7 6 0 0 72 13 339
2017 Administrative Support 39 36 12 7 5 1 1 76 12 911
2017 Operational 27 40 20 4 8 1 0 68 12 98
2017 Other 46 38 5 7 1 2 1 86 9 90
2014 Executive 47 36 6 8 2 0 0 84 10 287
2014 Scientific and Professional 33 37 13 10 6 0 1 71 15 827
2014 Administration and Foreign Services 38 38 12 7 5 0 0 76 12 5931
2014 Technical 34 39 12 8 7 0 0 73 15 413
2014 Administrative Support 35 37 13 9 4 1 1 73 13 1006
2014 Operational 30 41 15 5 6 2 1 73 12 162
2014 Other 41 37 8 6 6 2 1 80 11 137

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 45 33 10 3 3 1 5 83 6 263
2018 Scientific and Professional 20 33 18 12 6 4 8 59 20 276
2018 Administration and Foreign Services 24 35 16 8 5 3 9 67 14 1593
2018 Technical 22 31 25 16 0 2 4 56 17 55
2018 Operational 11 25 22 11 22 5 5 40 36 19
2017 Executive 43 33 9 5 3 1 5 81 9 255
2017 Scientific and Professional 20 38 13 11 7 4 7 65 20 274
2017 Administration and Foreign Services 25 37 15 8 5 3 7 68 15 1489
2017 Technical 18 35 19 13 7 5 2 57 22 61
2017 Operational 22 27 27 12 8 0 4 51 22 22
2014 Executive 43 37 11 4 1 1 3 83 6 281
2014 Scientific and Professional 18 34 19 12 9 2 7 57 23 269
2014 Administration and Foreign Services 25 36 15 10 5 3 6 67 16 1537
2014 Technical 19 47 17 10 3 2 2 68 14 59
2014 Operational 18 22 26 14 20 0 0 40 34 30

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 47 38 7 5 2 0 0 86 7 273
2018 Scientific and Professional 20 46 12 15 7 0 0 66 22 887
2018 Administration and Foreign Services 26 44 10 13 6 0 1 70 20 5775
2018 Technical 21 42 11 21 4 1 0 63 26 311
2018 Administrative Support 24 48 10 11 5 0 1 73 16 1231
2018 Operational 31 41 15 10 2 0 0 72 13 81
2018 Other 40 38 12 9 1 0 0 79 10 124
2017 Executive 51 36 7 3 2 0 0 88 5 260
2017 Scientific and Professional 22 41 13 16 7 0 0 63 24 867
2017 Administration and Foreign Services 26 39 12 14 9 0 0 65 23 5571
2017 Technical 19 38 15 19 9 0 0 57 28 340
2017 Administrative Support 29 40 11 13 6 0 0 70 19 912
2017 Operational 25 43 10 12 9 1 0 69 21 98
2017 Other 38 35 18 5 2 0 2 74 7 90
2014 Executive 44 36 9 8 2 0 1 81 10 287
2014 Scientific and Professional 16 29 15 22 16 0 1 46 39 826
2014 Administration and Foreign Services 26 40 12 14 7 0 0 66 22 5936
2014 Technical 13 32 16 19 20 0 0 45 39 412
2014 Administrative Support 30 40 12 11 6 0 0 71 17 1005
2014 Operational 19 39 16 15 12 0 0 57 27 162
2014 Other 38 38 8 7 8 0 1 76 15 137

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 63 26 4 5 3 0 0 89 8 272
2018 Scientific and Professional 42 39 10 5 4 0 0 81 9 882
2018 Administration and Foreign Services 38 41 11 7 3 0 0 79 10 5766
2018 Technical 47 35 7 9 2 0 0 82 11 310
2018 Administrative Support 35 40 13 8 4 0 0 75 12 1226
2018 Operational 54 33 8 6 0 0 0 86 6 81
2018 Other 23 50 10 8 7 0 2 75 15 125
2017 Executive 62 28 4 5 2 0 0 89 7 260
2017 Scientific and Professional 45 40 8 6 2 0 0 84 7 866
2017 Administration and Foreign Services 39 40 11 7 4 0 0 79 10 5573
2017 Technical 43 38 10 6 3 0 0 81 8 338
2017 Administrative Support 35 40 15 7 4 0 0 74 11 911
2017 Operational 43 42 10 3 1 1 0 86 4 97
2017 Other 25 50 12 10 2 0 0 76 12 90
2014 Executive 60 33 3 2 1 0 0 93 3 287
2014 Scientific and Professional 40 41 9 6 4 0 0 81 10 827
2014 Administration and Foreign Services 36 40 12 7 4 0 0 76 11 5930
2014 Technical 40 39 11 6 4 0 0 80 10 414
2014 Administrative Support 27 39 19 9 5 0 0 66 15 1005
2014 Operational 44 42 12 2 1 0 0 85 3 162
2014 Other 27 51 14 7 1 0 1 79 8 137

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 71 23 2 3 1 0 0 94 4 269
2018 Scientific and Professional 49 37 6 5 2 0 0 86 8 878
2018 Administration and Foreign Services 45 39 8 5 3 0 0 85 8 5729
2018 Technical 51 34 6 7 2 0 0 85 9 310
2018 Administrative Support 38 38 11 8 4 0 0 77 12 1219
2018 Operational 62 25 9 3 1 0 0 87 4 80
2018 Other 30 43 16 9 0 0 2 75 9 122
2017 Executive 69 25 2 3 2 0 0 94 4 260
2017 Scientific and Professional 52 35 5 6 1 0 0 87 7 866
2017 Administration and Foreign Services 46 39 7 5 3 0 0 85 8 5563
2017 Technical 50 34 9 5 2 0 0 84 7 339
2017 Administrative Support 40 36 12 7 4 0 0 76 12 912
2017 Operational 45 37 13 4 0 1 0 83 4 95
2017 Other 38 46 10 5 1 0 0 84 6 90
2014 Executive 68 27 3 1 1 0 0 95 2 286
2014 Scientific and Professional 46 38 7 6 3 0 0 84 9 827
2014 Administration and Foreign Services 43 40 8 6 3 0 0 83 8 5929
2014 Technical 46 36 8 5 4 0 0 83 9 414
2014 Administrative Support 33 38 14 8 7 0 0 71 15 1004
2014 Operational 53 37 8 2 1 0 0 90 3 162
2014 Other 38 37 16 6 3 0 0 75 9 137

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 34 44 11 7 3 1 0 79 10 270
2018 Scientific and Professional 18 34 18 17 10 2 0 53 28 881
2018 Administration and Foreign Services 22 36 19 12 9 2 0 59 21 5762
2018 Technical 15 30 27 16 10 1 0 46 26 310
2018 Administrative Support 33 33 17 7 6 3 0 68 14 1220
2018 Operational 22 32 17 14 11 4 0 56 26 82
2018 Other 30 43 13 2 5 4 2 78 8 123
2017 Executive 44 33 12 8 3 1 0 77 11 258
2017 Scientific and Professional 24 34 14 16 10 2 0 59 27 863
2017 Administration and Foreign Services 24 35 17 12 8 3 0 62 21 5563
2017 Technical 17 34 18 17 12 2 0 52 29 339
2017 Administrative Support 37 32 16 7 5 3 0 71 13 911
2017 Operational 18 31 25 13 10 2 1 51 23 98
2017 Other 39 36 13 2 0 7 4 84 2 90
2014 Executive 40 36 11 10 3 1 0 77 12 287
2014 Scientific and Professional 11 23 16 25 22 2 0 35 48 826
2014 Administration and Foreign Services 20 34 18 16 11 2 0 55 27 5925
2014 Technical 11 28 19 20 19 1 1 40 40 414
2014 Administrative Support 25 37 16 10 8 3 1 65 18 1003
2014 Operational 15 29 27 10 14 4 2 47 25 161
2014 Other 37 35 10 6 2 9 1 80 9 137

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 39 30 13 8 7 1 3 71 15 267
2018 Scientific and Professional 20 28 15 17 17 1 1 49 35 880
2018 Administration and Foreign Services 22 32 15 14 14 2 2 56 28 5766
2018 Technical 15 24 18 21 18 3 1 40 41 308
2018 Administrative Support 29 30 17 11 9 3 1 62 21 1224
2018 Operational 16 22 30 13 14 4 2 41 28 82
2018 Other 32 29 16 4 8 7 4 69 14 122
2017 Executive 50 18 10 8 9 1 4 71 18 260
2017 Scientific and Professional 20 29 14 16 16 3 2 52 34 865
2017 Administration and Foreign Services 21 31 14 15 14 2 2 55 30 5572
2017 Technical 12 22 21 19 22 3 1 36 42 339
2017 Administrative Support 29 27 16 11 11 4 2 59 23 910
2017 Operational 15 24 23 18 14 3 3 41 34 98
2017 Other 31 35 10 3 2 10 9 81 6 90
2014 Executive 43 25 11 10 6 1 2 71 17 287
2014 Scientific and Professional 12 21 16 19 26 3 1 36 48 827
2014 Administration and Foreign Services 15 28 16 17 19 2 2 45 38 5931
2014 Technical 7 17 20 20 29 4 2 26 52 414
2014 Administrative Support 15 25 17 17 19 4 3 43 39 1004
2014 Operational 15 20 26 15 18 2 5 37 35 162
2014 Other 25 28 12 11 9 5 11 63 23 136

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 63 28 3 3 3 0 0 91 6 269
2018 Scientific and Professional 24 42 14 12 8 0 0 66 20 884
2018 Administration and Foreign Services 29 38 14 11 7 0 0 68 18 5739
2018 Technical 27 36 18 11 7 0 0 63 19 309
2018 Administrative Support 26 36 20 11 5 1 1 64 16 1218
2018 Operational 30 34 18 13 6 0 0 64 19 82
2018 Other 26 52 10 7 4 0 1 78 11 122
2017 Executive 58 30 5 5 2 0 0 89 7 258
2017 Scientific and Professional 31 39 13 10 6 0 1 70 16 863
2017 Administration and Foreign Services 27 39 14 12 8 0 0 66 20 5556
2017 Technical 24 44 15 12 5 0 0 68 17 339
2017 Administrative Support 29 35 19 11 4 1 1 65 15 913
2017 Operational 24 29 23 13 10 1 0 54 23 98
2017 Other 26 50 17 4 1 0 2 78 5 89
2014 Executive 55 35 5 3 1 0 0 90 5 287
2014 Scientific and Professional 20 42 15 15 8 0 0 62 23 827
2014 Administration and Foreign Services 21 41 13 14 10 0 0 62 24 5928
2014 Technical 14 46 19 12 9 0 1 60 21 414
2014 Administrative Support 18 38 19 14 9 0 1 57 23 1005
2014 Operational 22 46 15 9 8 0 0 69 17 162
2014 Other 21 47 21 6 3 1 1 70 9 137

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 64 27 3 3 3 0 0 91 6 270
2018 Scientific and Professional 29 35 16 12 7 0 0 64 20 882
2018 Administration and Foreign Services 34 35 16 9 6 0 0 69 15 5740
2018 Technical 29 35 19 11 6 0 0 64 17 307
2018 Administrative Support 32 34 20 7 5 0 1 67 13 1220
2018 Operational 28 31 19 10 11 0 0 59 22 80
2018 Other 34 43 12 8 3 0 0 77 11 123
2017 Executive 62 27 6 4 1 0 0 89 5 259
2017 Scientific and Professional 31 35 16 11 7 0 0 66 18 863
2017 Administration and Foreign Services 32 36 15 10 7 0 0 68 17 5559
2017 Technical 30 35 19 11 5 0 0 65 16 340
2017 Administrative Support 36 34 17 9 3 0 0 70 12 913
2017 Operational 24 34 23 8 11 1 0 58 19 98
2017 Other 37 43 9 11 0 0 0 80 11 89
2014 Executive 55 32 5 6 2 0 0 87 8 287
2014 Scientific and Professional 23 39 17 12 9 0 0 62 21 827
2014 Administration and Foreign Services 27 37 16 11 8 0 0 65 19 5931
2014 Technical 22 41 16 12 8 0 0 64 20 414
2014 Administrative Support 26 38 19 10 6 0 0 65 17 1005
2014 Operational 22 42 19 11 6 0 0 64 17 162
2014 Other 35 43 12 5 3 1 0 79 9 137

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 57 25 8 6 3 0 0 83 9 271
2018 Scientific and Professional 25 37 18 13 7 1 0 63 20 877
2018 Administration and Foreign Services 31 37 15 10 6 0 0 68 17 5747
2018 Technical 28 35 18 13 6 0 0 63 19 309
2018 Administrative Support 34 37 15 9 4 0 0 72 13 1219
2018 Operational 26 47 12 5 10 0 0 73 15 82
2018 Other 26 49 15 6 3 0 2 76 9 124
2017 Executive 55 30 6 7 2 0 0 85 9 259
2017 Scientific and Professional 29 38 14 12 6 0 0 67 19 864
2017 Administration and Foreign Services 30 38 15 11 6 0 0 68 18 5557
2017 Technical 24 40 16 14 6 0 0 64 20 340
2017 Administrative Support 37 41 11 7 3 0 0 78 10 912
2017 Operational 25 32 25 11 6 1 0 57 18 97
2017 Other 45 46 6 4 0 0 0 91 4 89
2014 Executive 48 35 7 8 2 0 0 83 10 287
2014 Scientific and Professional 24 36 18 14 6 0 0 61 20 826
2014 Administration and Foreign Services 28 40 15 10 6 0 0 68 17 5929
2014 Technical 22 42 16 12 8 0 0 64 20 414
2014 Administrative Support 30 42 15 8 4 0 0 72 13 1004
2014 Operational 24 43 18 7 8 0 0 67 15 162
2014 Other 35 44 11 5 3 0 1 80 8 137

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 46 41 7 4 2 0 0 87 6 270
2018 Scientific and Professional 17 38 22 12 7 3 0 57 20 881
2018 Administration and Foreign Services 20 38 23 9 6 4 0 60 16 5772
2018 Technical 18 37 23 11 7 4 0 58 18 309
2018 Administrative Support 27 32 24 7 3 6 1 64 11 1224
2018 Operational 15 32 26 5 14 9 0 51 20 82
2018 Other 26 39 17 3 4 8 1 73 8 124
2017 Executive 52 29 10 5 2 1 0 82 8 259
2017 Scientific and Professional 19 38 23 11 7 3 0 58 18 865
2017 Administration and Foreign Services 18 37 22 10 7 6 0 59 18 5570
2017 Technical 15 38 27 10 8 2 0 54 19 338
2017 Administrative Support 28 30 21 7 5 8 1 64 13 909
2017 Operational 14 39 15 15 12 4 1 56 28 98
2017 Other 24 45 22 6 0 2 0 71 7 90

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 47 31 10 7 5 0 0 78 12 272
2018 Scientific and Professional 40 37 11 7 4 0 0 78 11 887
2018 Administration and Foreign Services 47 34 9 6 4 0 0 81 10 5767
2018 Technical 46 33 10 8 3 1 0 79 11 310
2018 Administrative Support 46 35 11 5 2 0 1 82 7 1223
2018 Operational 34 37 17 6 6 0 0 71 12 81
2018 Other 51 33 10 3 1 1 2 86 4 125
2017 Executive 39 35 11 7 8 0 0 74 15 259
2017 Scientific and Professional 43 35 9 7 4 0 0 79 12 865
2017 Administration and Foreign Services 42 35 10 7 5 0 0 78 12 5567
2017 Technical 41 37 15 5 3 0 0 77 8 338
2017 Administrative Support 48 32 11 5 3 0 1 82 7 911
2017 Operational 28 30 20 13 7 2 0 59 20 97
2017 Other 54 31 10 2 1 0 2 87 3 90
2014 Executive 33 36 14 10 6 0 0 70 16 286
2014 Scientific and Professional 36 36 12 10 5 0 0 73 15 827
2014 Administration and Foreign Services 36 36 13 9 5 0 1 73 14 5931
2014 Technical 31 38 16 8 5 0 1 70 14 413
2014 Administrative Support 36 34 15 9 4 0 2 72 13 1004
2014 Operational 28 38 22 7 5 0 1 66 12 162
2014 Other 51 32 7 3 4 1 3 86 7 137

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 15 24 24 21 16 0 1 39 37 272
2018 Scientific and Professional 27 32 23 11 7 0 1 59 18 888
2018 Administration and Foreign Services 35 33 17 9 5 0 1 69 14 5785
2018 Technical 34 34 19 9 3 0 1 68 13 311
2018 Administrative Support 51 31 11 3 1 1 2 85 4 1227
2018 Operational 38 39 15 2 3 0 2 79 6 83
2018 Other 63 29 6 1 1 0 0 92 2 124
2017 Executive 13 24 25 18 18 0 2 38 36 260
2017 Scientific and Professional 29 38 17 10 5 0 1 67 16 867
2017 Administration and Foreign Services 33 36 17 9 5 0 1 69 14 5575
2017 Technical 31 41 18 8 3 1 0 72 10 340
2017 Administrative Support 56 31 8 3 1 1 2 88 4 911
2017 Operational 35 40 15 1 3 2 4 80 4 98
2017 Other 50 44 6 0 0 0 0 94 0 90
2014 Executive 10 27 27 23 12 0 1 38 35 287
2014 Scientific and Professional 30 37 20 9 5 0 0 67 13 827
2014 Administration and Foreign Services 36 34 17 7 5 0 1 71 12 5934
2014 Technical 36 37 18 7 2 0 0 74 9 414
2014 Administrative Support 56 31 8 2 2 0 1 88 4 1006
2014 Operational 42 34 14 5 1 0 4 79 6 162
2014 Other 47 37 11 4 1 0 0 84 5 137

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Executive 39 36 25 273
2018 Scientific and Professional 27 39 34 883
2018 Administration and Foreign Services 28 37 34 5779
2018 Technical 19 49 32 312
2018 Administrative Support 19 48 33 1229
2018 Operational 23 44 33 82
2018 Other 42 16 42 125
2017 Executive 48 30 22 258
2017 Scientific and Professional 28 40 32 865
2017 Administration and Foreign Services 28 39 33 5575
2017 Technical 20 44 36 340
2017 Administrative Support 20 49 30 911
2017 Operational 20 53 27 97
2017 Other 40 25 35 90
2014 Executive 45 33 22 287
2014 Scientific and Professional 27 35 38 827
2014 Administration and Foreign Services 29 37 33 5931
2014 Technical 18 46 36 414
2014 Administrative Support 26 41 32 1004
2014 Operational 22 48 30 161
2014 Other 42 30 29 137

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Executive 29 21 39 3 1 8 105
2018 Scientific and Professional 14 23 44 8 3 8 240
2018 Administration and Foreign Services 16 34 37 3 2 7 1639
2018 Technical 41 23 22 5 7 3 59
2018 Administrative Support 8 41 32 5 8 6 237
2018 Operational 50 22 6 17 0 6 18
2018 Other 0 8 23 5 59 5 51
2017 Executive 19 26 43 5 2 6 122
2017 Scientific and Professional 19 23 39 10 3 5 239
2017 Administration and Foreign Services 19 31 36 4 3 6 1580
2017 Technical 38 19 33 4 4 2 68
2017 Administrative Support 18 33 30 2 12 6 186
2017 Operational 48 22 5 15 10 0 19
2017 Other 1 5 8 15 70 1 34
2014 Executive 25 30 38 2 9999 5 130
2014 Scientific and Professional 22 21 40 10 9999 8 228
2014 Administration and Foreign Services 20 30 34 7 9999 9 1749
2014 Technical 36 19 23 15 9999 8 74
2014 Administrative Support 19 30 29 7 9999 15 265
2014 Operational 45 9 22 6 9999 18 34
2014 Other 2 10 9 22 9999 57 60
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 74 21 4 1 1 0 0 95 1 272
2018 Scientific and Professional 38 44 10 6 2 0 0 82 8 885
2018 Administration and Foreign Services 41 43 9 4 2 0 0 84 6 5760
2018 Technical 33 48 10 5 3 2 0 82 8 308
2018 Administrative Support 48 41 6 3 2 0 0 89 5 1222
2018 Operational 40 36 15 4 5 0 0 76 9 82
2018 Other 38 42 13 6 1 1 0 81 7 124
2017 Executive 63 29 5 2 1 0 0 91 3 258
2017 Scientific and Professional 38 44 9 5 3 0 0 82 9 868
2017 Administration and Foreign Services 35 44 11 6 4 0 0 80 9 5569
2017 Technical 31 46 13 6 4 1 0 77 10 340
2017 Administrative Support 45 39 9 4 1 1 0 85 6 911
2017 Operational 28 42 20 2 6 1 0 71 8 98
2017 Other 36 47 10 5 2 0 0 83 7 90
2014 Executive 70 24 4 1 0 0 0 94 1 287
2014 Scientific and Professional 34 42 14 6 4 1 0 76 10 826
2014 Administration and Foreign Services 35 43 12 6 3 1 0 79 9 5930
2014 Technical 28 42 18 7 4 1 0 71 11 414
2014 Administrative Support 38 43 12 3 2 1 0 82 6 1005
2014 Operational 24 49 19 2 3 1 1 75 6 161
2014 Other 39 47 7 5 1 1 0 86 6 137

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 29 46 13 10 3 0 0 75 13 268
2018 Scientific and Professional 18 42 19 14 5 1 0 61 19 882
2018 Administration and Foreign Services 22 44 19 9 4 1 0 67 14 5761
2018 Technical 20 46 20 9 4 1 0 66 13 308
2018 Administrative Support 32 43 16 5 2 1 0 76 7 1225
2018 Operational 19 38 27 6 7 3 0 59 13 83
2018 Other 29 37 20 6 2 5 1 70 8 124
2017 Executive 31 47 12 7 3 1 0 79 10 260
2017 Scientific and Professional 20 46 17 11 5 1 0 67 16 867
2017 Administration and Foreign Services 21 42 19 10 5 2 0 65 15 5567
2017 Technical 14 41 26 12 6 1 0 55 18 339
2017 Administrative Support 34 42 16 5 1 2 0 77 6 912
2017 Operational 18 38 23 6 10 5 0 59 17 96
2017 Other 34 50 9 6 0 1 0 84 6 90
2014 Executive 44 41 7 7 0 0 0 85 8 287
2014 Scientific and Professional 19 43 20 11 6 2 0 62 17 827
2014 Administration and Foreign Services 23 43 19 9 4 2 0 67 14 5935
2014 Technical 15 39 23 15 6 2 0 55 21 414
2014 Administrative Support 26 46 16 5 4 3 0 74 9 1006
2014 Operational 14 39 30 8 6 2 1 55 15 162
2014 Other 31 44 14 2 2 7 0 81 4 137

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 9 27 40 17 6 0 1 23 36 273
2018 Scientific and Professional 11 26 36 19 5 0 2 25 38 882
2018 Administration and Foreign Services 13 28 36 15 6 1 2 22 42 5772
2018 Technical 9 30 33 19 6 1 2 25 41 310
2018 Administrative Support 7 24 32 21 12 1 2 35 32 1219
2018 Operational 12 20 35 20 10 1 2 30 33 82
2018 Other 7 22 27 24 14 3 2 40 31 124
2017 Executive 12 26 41 15 4 0 2 20 38 259
2017 Scientific and Professional 11 27 37 16 7 1 2 23 38 861
2017 Administration and Foreign Services 15 29 33 14 6 1 3 21 45 5555
2017 Technical 13 27 36 14 6 2 2 20 42 338
2017 Administrative Support 7 20 35 20 13 1 4 36 28 905
2017 Operational 10 17 29 25 8 3 7 37 30 96
2017 Other 9 15 38 22 10 2 5 34 26 90
2014 Executive 7 29 41 16 6 0 1 22 36 287
2014 Scientific and Professional 11 30 38 15 5 0 1 20 42 826
2014 Administration and Foreign Services 13 31 34 14 5 1 2 20 45 5925
2014 Technical 11 29 37 14 5 0 3 20 41 414
2014 Administrative Support 7 22 35 19 10 2 5 31 31 1001
2014 Operational 10 22 41 17 5 1 4 23 34 162
2014 Other 8 20 30 21 15 3 3 39 30 137

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 7 25 34 22 11 0 1 34 32 272
2018 Scientific and Professional 9 21 32 25 10 1 2 36 31 882
2018 Administration and Foreign Services 14 23 29 20 10 2 2 31 39 5748
2018 Technical 13 22 31 18 11 3 2 31 37 309
2018 Administrative Support 7 14 28 22 21 4 4 47 22 1211
2018 Operational 10 17 33 22 14 3 2 37 29 82
2018 Other 10 16 23 24 21 3 3 48 27 124
2017 Executive 8 19 36 25 10 0 2 36 27 258
2017 Scientific and Professional 11 20 30 22 11 3 3 35 33 862
2017 Administration and Foreign Services 14 23 30 18 10 3 3 29 39 5546
2017 Technical 13 25 33 14 9 2 3 25 40 338
2017 Administrative Support 7 16 24 22 20 5 6 48 25 897
2017 Operational 12 14 28 24 8 6 8 38 30 96
2017 Other 2 20 31 26 11 5 6 42 24 89
2014 Executive 4 17 32 33 13 1 1 46 21 287
2014 Scientific and Professional 11 24 33 22 7 1 2 30 36 825
2014 Administration and Foreign Services 13 23 30 20 9 3 3 30 38 5922
2014 Technical 14 26 32 15 8 3 2 24 43 410
2014 Administrative Support 8 18 28 21 13 6 6 39 30 1000
2014 Operational 10 17 36 19 9 4 4 31 30 162
2014 Other 9 11 17 27 23 8 5 57 23 137

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 12 32 35 14 7 0 0 21 44 272
2018 Scientific and Professional 24 30 26 13 4 1 2 17 55 882
2018 Administration and Foreign Services 17 26 30 14 7 2 4 23 46 5751
2018 Technical 23 33 27 9 5 1 2 15 58 309
2018 Administrative Support 6 15 28 24 16 5 6 45 24 1212
2018 Operational 15 37 26 10 9 1 2 19 54 81
2018 Other 16 22 24 16 14 3 5 33 41 124
2017 Executive 13 25 40 12 8 0 1 20 39 260
2017 Scientific and Professional 24 30 27 11 5 1 2 17 55 866
2017 Administration and Foreign Services 18 26 30 14 6 2 5 21 47 5544
2017 Technical 27 29 28 8 4 2 3 12 59 336
2017 Administrative Support 8 16 27 19 17 4 9 41 28 901
2017 Operational 20 31 24 9 4 3 10 15 57 95
2017 Other 10 25 27 16 10 5 7 30 39 90
2014 Executive 20 29 32 12 6 0 1 18 49 286
2014 Scientific and Professional 33 30 22 9 3 1 2 13 64 826
2014 Administration and Foreign Services 20 27 28 13 6 2 4 20 50 5919
2014 Technical 30 35 20 8 4 2 3 12 68 413
2014 Administrative Support 12 22 27 17 11 4 7 31 38 1004
2014 Operational 23 34 23 6 7 1 6 14 61 161
2014 Other 17 16 26 14 17 5 4 35 37 136

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 14 27 41 13 5 0 0 18 41 270
2018 Scientific and Professional 13 23 35 22 6 1 1 28 36 875
2018 Administration and Foreign Services 11 20 35 22 9 1 2 32 32 5745
2018 Technical 8 16 38 25 10 1 1 36 25 308
2018 Administrative Support 2 8 21 35 26 3 5 66 12 1212
2018 Operational 5 14 29 25 21 2 4 49 20 80
2018 Other 2 9 27 29 28 2 3 60 12 121
2017 Executive 15 29 38 13 6 0 0 18 44 257
2017 Scientific and Professional 12 23 36 20 8 0 1 29 35 865
2017 Administration and Foreign Services 13 22 35 20 8 1 3 28 36 5533
2017 Technical 9 21 38 23 6 1 3 30 31 337
2017 Administrative Support 2 8 23 32 25 3 7 63 11 896
2017 Operational 5 11 34 25 12 3 11 42 19 95
2017 Other 0 5 21 35 30 3 6 71 6 90
2014 Executive 14 29 43 10 4 0 0 14 43 286
2014 Scientific and Professional 11 24 38 19 6 1 1 26 36 825
2014 Administration and Foreign Services 12 23 36 19 7 1 2 27 35 5916
2014 Technical 8 20 38 25 6 1 2 33 29 411
2014 Administrative Support 4 11 30 28 17 3 7 50 17 997
2014 Operational 5 11 32 32 12 1 7 47 18 160
2014 Other 4 5 21 34 27 3 5 67 10 136

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 13 27 36 16 8 0 0 25 39 271
2018 Scientific and Professional 17 25 31 18 6 1 2 25 43 884
2018 Administration and Foreign Services 17 26 29 16 8 1 3 25 45 5768
2018 Technical 20 24 26 19 8 1 2 28 45 309
2018 Administrative Support 6 15 26 25 21 2 5 50 22 1218
2018 Operational 11 27 28 15 18 0 1 34 38 81
2018 Other 5 13 20 32 24 4 3 60 19 124
2017 Executive 16 29 29 16 9 0 0 25 45 258
2017 Scientific and Professional 18 26 28 16 8 1 3 25 46 867
2017 Administration and Foreign Services 20 25 27 15 7 1 4 23 48 5541
2017 Technical 21 28 27 15 7 1 2 22 50 335
2017 Administrative Support 6 14 24 23 24 3 7 52 21 897
2017 Operational 9 22 30 18 12 2 7 33 34 96
2017 Other 3 6 27 30 20 8 6 57 11 90
2014 Executive 18 33 34 10 5 0 1 14 51 287
2014 Scientific and Professional 23 31 28 11 5 1 1 16 55 827
2014 Administration and Foreign Services 22 27 27 14 7 1 3 21 51 5919
2014 Technical 23 27 27 13 5 1 4 19 53 414
2014 Administrative Support 12 20 25 20 15 2 7 38 35 998
2014 Operational 16 24 28 17 10 1 3 29 43 162
2014 Other 6 12 20 22 28 4 9 58 20 137

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 9 21 37 22 9 0 1 32 31 270
2018 Scientific and Professional 11 21 29 24 11 2 2 36 34 877
2018 Administration and Foreign Services 16 23 27 19 9 3 3 30 41 5756
2018 Technical 10 20 26 26 11 3 5 40 32 307
2018 Administrative Support 9 15 23 22 20 7 5 47 27 1213
2018 Operational 6 10 24 24 28 5 4 56 18 81
2018 Other 10 22 20 16 21 6 4 42 36 122
2017 Executive 6 24 32 27 10 1 1 38 30 259
2017 Scientific and Professional 10 17 31 23 11 3 5 37 29 867
2017 Administration and Foreign Services 16 22 26 19 10 3 4 31 41 5551
2017 Technical 11 20 25 23 12 2 7 38 34 338
2017 Administrative Support 12 16 22 19 19 6 7 43 32 905
2017 Operational 9 9 20 27 17 7 10 54 22 96
2017 Other 15 9 23 20 20 7 6 46 28 90
2014 Executive 6 19 37 29 8 1 1 37 25 287
2014 Scientific and Professional 9 16 30 28 12 2 4 43 26 826
2014 Administration and Foreign Services 12 19 27 22 12 3 5 37 34 5920
2014 Technical 8 17 25 27 13 3 6 45 28 414
2014 Administrative Support 12 22 24 19 11 5 6 35 38 999
2014 Operational 10 12 27 21 20 5 6 45 24 162
2014 Other 6 10 17 19 26 11 10 58 21 137

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 15 30 40 11 4 0 0 14 46 272
2018 Scientific and Professional 24 28 31 11 4 1 1 15 54 883
2018 Administration and Foreign Services 17 27 32 14 6 1 2 21 46 5766
2018 Technical 22 30 29 11 5 2 1 17 53 309
2018 Administrative Support 8 15 29 24 15 5 5 43 25 1216
2018 Operational 10 29 28 22 7 2 1 31 40 81
2018 Other 9 15 36 17 12 5 6 33 27 124
2017 Executive 16 26 41 12 4 0 1 17 42 260
2017 Scientific and Professional 22 28 30 10 5 1 3 16 53 866
2017 Administration and Foreign Services 18 26 33 12 6 2 3 19 47 5549
2017 Technical 24 30 29 10 4 1 2 14 56 339
2017 Administrative Support 8 15 29 18 17 6 6 40 27 903
2017 Operational 12 33 25 13 6 1 10 22 51 96
2017 Other 7 14 32 21 13 8 5 39 24 90
2014 Executive 20 27 38 11 3 0 1 14 47 286
2014 Scientific and Professional 32 27 26 9 4 1 1 13 60 826
2014 Administration and Foreign Services 17 26 34 12 6 2 3 20 45 5926
2014 Technical 27 31 26 9 4 1 2 13 60 413
2014 Administrative Support 9 19 32 16 12 4 7 32 31 1005
2014 Operational 16 25 35 12 8 1 3 21 43 162
2014 Other 9 17 26 20 18 5 5 43 28 136

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 63 28 4 3 2 0 0 91 5 271
2018 Scientific and Professional 39 31 11 10 8 1 0 71 18 886
2018 Administration and Foreign Services 44 33 9 8 5 1 0 78 13 5747
2018 Technical 35 34 11 12 7 1 0 70 19 311
2018 Administrative Support 45 29 12 8 4 1 0 75 13 1221
2018 Operational 44 28 9 9 10 0 0 72 19 80
2018 Other 47 36 5 7 3 1 0 85 11 123
2017 Executive 64 27 2 4 3 0 0 91 7 260
2017 Scientific and Professional 46 29 10 7 5 0 0 77 13 865
2017 Administration and Foreign Services 45 33 9 7 5 1 0 79 13 5569
2017 Technical 35 33 12 12 7 1 0 69 19 338
2017 Administrative Support 46 31 10 7 5 1 0 78 12 906
2017 Operational 30 28 19 9 11 2 1 60 20 98
2017 Other 59 31 2 4 3 0 0 90 7 90
2014 Executive 62 28 6 4 0 0 0 90 4 287
2014 Scientific and Professional 38 34 11 10 6 1 0 73 16 827
2014 Administration and Foreign Services 44 32 9 8 5 1 0 77 13 5934
2014 Technical 34 36 11 10 8 1 0 71 18 414
2014 Administrative Support 39 33 12 9 7 1 0 72 16 1005
2014 Operational 38 31 13 6 9 1 1 70 16 162
2014 Other 51 28 6 7 5 1 2 81 12 136

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 61 31 2 5 1 0 0 92 6 272
2018 Scientific and Professional 45 38 7 6 4 0 0 83 10 886
2018 Administration and Foreign Services 47 38 7 5 2 0 0 85 8 5742
2018 Technical 42 39 9 8 2 0 0 81 10 309
2018 Administrative Support 48 34 9 6 2 0 0 83 8 1220
2018 Operational 43 32 12 9 4 0 0 75 13 81
2018 Other 63 27 7 2 0 1 0 91 3 121
2017 Executive 52 38 3 5 2 0 0 90 7 260
2017 Scientific and Professional 49 34 8 7 2 0 0 83 9 864
2017 Administration and Foreign Services 44 40 8 6 2 0 0 84 9 5570
2017 Technical 35 45 9 9 2 0 0 80 12 340
2017 Administrative Support 43 39 10 5 3 0 0 81 8 907
2017 Operational 29 41 10 5 13 1 1 72 18 97
2017 Other 55 32 9 2 1 0 0 87 3 90
2014 Executive 58 33 4 4 1 0 0 91 5 287
2014 Scientific and Professional 41 41 9 6 3 0 0 82 9 825
2014 Administration and Foreign Services 42 42 8 6 3 0 0 84 8 5934
2014 Technical 38 43 10 5 4 0 0 81 8 414
2014 Administrative Support 38 41 11 7 3 0 0 78 10 1005
2014 Operational 30 46 11 8 4 1 0 77 12 162
2014 Other 54 32 4 9 1 0 0 86 10 137

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 63 30 4 2 1 0 0 93 3 272
2018 Scientific and Professional 37 42 11 6 3 0 0 80 9 887
2018 Administration and Foreign Services 39 41 11 5 3 1 0 81 7 5753
2018 Technical 34 41 16 5 3 1 0 76 8 310
2018 Administrative Support 35 39 17 4 2 3 1 76 6 1223
2018 Operational 32 38 14 6 6 2 1 72 13 81
2018 Other 41 43 11 3 0 1 0 85 4 124

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 64 30 4 1 1 0 0 94 2 270
2018 Scientific and Professional 38 40 13 3 2 4 0 81 5 881
2018 Administration and Foreign Services 41 38 12 3 2 4 0 82 5 5760
2018 Technical 36 40 16 4 3 2 0 78 6 307
2018 Administrative Support 49 31 13 2 2 2 1 83 4 1221
2018 Operational 27 32 28 4 2 6 1 64 7 82
2018 Other 53 30 9 2 1 4 1 88 3 124
2017 Executive 63 31 4 1 1 0 0 94 2 259
2017 Scientific and Professional 38 37 15 3 2 4 1 79 5 868
2017 Administration and Foreign Services 37 38 14 4 2 5 1 79 6 5570
2017 Technical 33 39 18 1 4 3 1 76 6 337
2017 Administrative Support 44 33 14 3 2 4 0 81 5 906
2017 Operational 26 33 18 7 3 8 5 68 11 97
2017 Other 48 35 12 1 0 4 0 86 1 90
2014 Executive 60 30 9 1 0 1 0 90 1 287
2014 Scientific and Professional 36 39 14 4 2 5 0 79 6 825
2014 Administration and Foreign Services 40 38 12 3 2 5 1 83 5 5929
2014 Technical 34 37 19 3 2 3 1 75 6 414
2014 Administrative Support 38 38 13 3 2 4 1 80 6 1004
2014 Operational 31 36 20 3 4 5 2 71 7 162
2014 Other 58 27 6 2 2 5 1 90 4 137

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 59 33 4 1 2 0 0 93 3 270
2018 Scientific and Professional 36 42 12 5 2 2 0 80 8 879
2018 Administration and Foreign Services 40 40 12 4 2 2 0 82 6 5764
2018 Technical 37 40 15 4 2 1 0 78 7 305
2018 Administrative Support 52 33 9 3 1 1 0 86 4 1219
2018 Operational 31 33 19 6 4 7 0 70 10 83
2018 Other 56 29 9 2 1 3 1 88 3 125
2017 Executive 59 33 5 1 2 0 0 92 3 259
2017 Scientific and Professional 38 41 12 5 2 2 0 81 7 866
2017 Administration and Foreign Services 37 41 12 5 2 3 0 81 7 5563
2017 Technical 33 43 16 1 4 2 0 78 5 340
2017 Administrative Support 48 37 10 2 2 1 0 86 4 910
2017 Operational 27 42 17 4 4 5 0 73 8 98
2017 Other 47 48 2 0 0 2 0 97 1 89
2014 Executive 58 33 6 2 0 0 0 92 2 286
2014 Scientific and Professional 35 38 16 5 3 3 0 76 8 827
2014 Administration and Foreign Services 38 40 12 5 2 3 0 80 7 5931
2014 Technical 33 38 17 5 3 2 1 74 8 413
2014 Administrative Support 37 41 13 3 2 3 0 81 6 1004
2014 Operational 30 38 20 4 5 2 1 70 10 162
2014 Other 57 30 8 3 1 1 1 88 4 137

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 63 27 4 3 3 0 0 90 6 267
2018 Scientific and Professional 41 41 10 4 4 1 0 83 8 880
2018 Administration and Foreign Services 45 39 10 4 3 0 0 84 6 5756
2018 Technical 40 38 13 5 3 1 0 79 8 308
2018 Administrative Support 57 32 7 2 2 0 0 89 3 1218
2018 Operational 36 37 16 5 5 1 0 73 10 82
2018 Other 67 25 6 1 0 1 1 93 1 125
2017 Executive 60 27 7 4 3 0 0 87 7 258
2017 Scientific and Professional 43 40 10 5 3 0 0 83 8 868
2017 Administration and Foreign Services 41 41 9 5 3 0 0 83 8 5568
2017 Technical 35 44 9 9 3 0 0 80 12 340
2017 Administrative Support 53 35 7 2 2 0 0 88 4 908
2017 Operational 36 36 12 12 3 2 0 73 15 98
2017 Other 64 29 4 1 2 0 0 94 2 90
2014 Executive 65 26 6 3 0 0 0 91 3 287
2014 Scientific and Professional 40 39 12 5 3 1 0 80 8 826
2014 Administration and Foreign Services 42 40 11 4 2 0 0 82 7 5928
2014 Technical 37 37 14 6 5 1 0 75 11 413
2014 Administrative Support 43 40 10 4 3 0 0 84 7 1002
2014 Operational 41 34 14 6 5 1 0 75 11 162
2014 Other 66 24 7 2 0 1 0 91 2 136

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 38 42 9 5 4 0 3 82 9 273
2018 Scientific and Professional 19 34 16 11 10 6 3 59 24 885
2018 Administration and Foreign Services 23 35 17 9 6 6 4 64 17 5757
2018 Technical 21 29 21 13 8 7 1 54 22 309
2018 Administrative Support 26 32 21 9 5 6 3 63 14 1223
2018 Operational 21 37 16 11 10 1 4 61 23 80
2018 Other 27 29 13 7 3 13 8 72 12 123
2017 Executive 42 41 5 6 4 0 3 85 10 260
2017 Scientific and Professional 26 31 17 9 8 5 4 63 18 868
2017 Administration and Foreign Services 26 32 16 9 7 6 5 65 17 5566
2017 Technical 20 35 19 11 8 4 3 60 20 338
2017 Administrative Support 32 30 18 7 5 6 4 68 12 908
2017 Operational 23 19 25 13 12 4 4 46 27 98
2017 Other 34 33 10 5 3 6 9 79 9 89
2014 Executive 51 32 9 5 1 1 1 84 6 287
2014 Scientific and Professional 27 33 17 9 9 3 4 63 19 826
2014 Administration and Foreign Services 28 33 16 9 6 4 4 67 16 5933
2014 Technical 24 37 18 8 8 4 2 64 17 414
2014 Administrative Support 26 33 17 10 7 4 2 63 19 1005
2014 Operational 19 43 18 8 6 5 2 66 15 162
2014 Other 35 30 9 7 6 6 7 75 14 137

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 55 31 7 2 4 0 0 87 7 269
2018 Scientific and Professional 27 41 14 10 5 3 1 71 15 883
2018 Administration and Foreign Services 30 41 13 9 4 2 1 73 13 5763
2018 Technical 28 44 16 6 4 2 0 73 10 309
2018 Administrative Support 37 36 14 7 3 2 1 76 10 1226
2018 Operational 28 29 23 11 6 1 3 59 18 82
2018 Other 27 36 20 7 1 6 3 69 9 124
2017 Executive 63 26 5 3 2 0 0 89 6 260
2017 Scientific and Professional 33 38 13 9 4 2 1 74 13 862
2017 Administration and Foreign Services 32 40 12 9 4 3 0 75 13 5555
2017 Technical 30 44 12 6 4 4 0 77 10 337
2017 Administrative Support 35 36 13 8 3 3 1 75 11 908
2017 Operational 23 33 19 10 8 3 3 60 19 98
2017 Other 31 31 13 8 10 6 2 67 19 90
2014 Executive 72 25 2 0 0 0 0 97 1 287
2014 Scientific and Professional 38 41 11 5 3 3 0 81 8 826
2014 Administration and Foreign Services 37 40 11 6 3 2 1 80 9 5930
2014 Technical 35 38 13 7 3 3 1 76 10 414
2014 Administrative Support 31 44 11 7 3 3 1 78 11 1004
2014 Operational 28 38 23 3 6 2 0 67 9 161
2014 Other 40 27 13 12 2 7 0 71 15 137

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 39 45 10 4 2 0 0 84 6 267
2018 Scientific and Professional 27 38 19 8 5 2 0 67 13 878
2018 Administration and Foreign Services 27 41 20 6 4 2 0 69 11 5755
2018 Technical 28 45 17 6 3 1 0 74 9 309
2018 Administrative Support 39 36 18 4 3 1 0 75 7 1219
2018 Operational 25 35 26 6 6 1 0 61 12 82
2018 Other 32 41 18 3 0 5 1 78 3 123

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 27 27 14 11 9 5 6 61 23 270
2018 Scientific and Professional 14 24 22 14 14 12 1 43 32 879
2018 Administration and Foreign Services 16 26 21 14 12 9 2 48 28 5772
2018 Technical 18 23 27 14 9 7 0 45 26 309
2018 Administrative Support 28 27 18 10 7 8 2 62 18 1223
2018 Operational 15 33 21 13 13 6 0 51 27 81
2018 Other 28 25 16 10 4 10 6 64 17 124
2017 Executive 29 19 12 10 10 4 16 60 25 260
2017 Scientific and Professional 16 24 19 15 13 12 2 46 32 864
2017 Administration and Foreign Services 14 25 19 14 14 10 3 45 32 5557
2017 Technical 14 26 26 14 12 7 2 44 28 340
2017 Administrative Support 22 25 19 11 7 11 4 56 22 910
2017 Operational 15 28 19 11 17 7 2 48 31 97
2017 Other 28 20 15 3 9 15 11 64 16 90
2014 Executive 31 18 18 9 8 3 13 58 20 287
2014 Scientific and Professional 13 23 18 18 14 12 2 42 37 827
2014 Administration and Foreign Services 13 25 20 16 13 11 2 43 33 5926
2014 Technical 14 23 22 16 16 8 1 41 36 413
2014 Administrative Support 15 27 21 13 11 12 2 48 28 1002
2014 Operational 19 27 22 13 13 4 2 49 27 162
2014 Other 25 21 13 7 9 22 3 61 21 136

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Executive 10 90 271
2018 Scientific and Professional 13 87 886
2018 Administration and Foreign Services 13 87 5781
2018 Technical 11 89 306
2018 Administrative Support 12 88 1230
2018 Operational 18 82 82
2018 Other 9 91 125

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Executive 42 26
2018 Scientific and Professional 41 116
2018 Administration and Foreign Services 47 751
2018 Technical 49 33
2018 Administrative Support 68 148
2018 Operational 42 14
2018 Other 41 13

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Executive 65 26
2018 Scientific and Professional 60 116
2018 Administration and Foreign Services 62 751
2018 Technical 54 33
2018 Administrative Support 44 148
2018 Operational 50 14
2018 Other 51 13

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Executive 27 26
2018 Scientific and Professional 8 116
2018 Administration and Foreign Services 8 751
2018 Technical 0 33
2018 Administrative Support 4 148
2018 Operational 0 14
2018 Other 0 13

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Executive 0 26
2018 Scientific and Professional 0 116
2018 Administrative Support 0 148
2018 Operational 0 14
2018 Other 0 13

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 12 116
2018 Administration and Foreign Services 7 751
2018 Technical 24 33
2018 Administrative Support 3 148
2018 Operational 0 14

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 3 751
2018 Administrative Support 3 148
2018 Operational 0 14
2018 Other 0 13

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 5 751
2018 Other 0 13

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Executive 62 26
2018 Scientific and Professional 46 114
2018 Administration and Foreign Services 37 751
2018 Technical 52 33
2018 Administrative Support 25 148

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Executive 35 26
2018 Scientific and Professional 40 114
2018 Administration and Foreign Services 42 751
2018 Technical 49 33
2018 Administrative Support 32 148

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Executive 42 26
2018 Scientific and Professional 48 114
2018 Administration and Foreign Services 47 751
2018 Technical 38 33
2018 Administrative Support 43 148
2018 Operational 50 14
2018 Other 33 13

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Executive 58 26
2018 Scientific and Professional 42 114
2018 Administration and Foreign Services 41 751
2018 Technical 43 33
2018 Administrative Support 49 148
2018 Operational 43 14
2018 Other 38 13

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Executive 35 26
2018 Scientific and Professional 37 114
2018 Administration and Foreign Services 32 751
2018 Technical 40 33
2018 Administrative Support 20 148

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Executive 54 26
2018 Scientific and Professional 51 114
2018 Administration and Foreign Services 53 751
2018 Technical 45 33
2018 Administrative Support 59 148

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Executive 42 26
2018 Scientific and Professional 33 114
2018 Administration and Foreign Services 31 751
2018 Technical 36 33
2018 Administrative Support 37 148

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Executive 0 26
2018 Scientific and Professional 0 114
2018 Administration and Foreign Services 1 751
2018 Administrative Support 0 148
2018 Other 0 13

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Executive 0 26
2018 Scientific and Professional 4 114
2018 Administration and Foreign Services 8 751
2018 Administrative Support 7 148
2018 Operational 0 14

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Executive 19 26
2018 Scientific and Professional 14 114
2018 Administration and Foreign Services 8 751
2018 Technical 21 33
2018 Administrative Support 7 148

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Executive 46 26
2018 Scientific and Professional 44 114
2018 Administration and Foreign Services 48 751
2018 Technical 49 33
2018 Administrative Support 38 148

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Executive 35 26
2018 Scientific and Professional 28 114
2018 Administration and Foreign Services 19 751
2018 Technical 49 33
2018 Administrative Support 20 148

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 15 114
2018 Administration and Foreign Services 17 751
2018 Administrative Support 18 148

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Executive 73 26
2018 Scientific and Professional 59 115
2018 Administration and Foreign Services 56 753
2018 Technical 57 33
2018 Administrative Support 50 148
2018 Operational 64 14
2018 Other 30 13

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Executive 58 26
2018 Scientific and Professional 24 115
2018 Administration and Foreign Services 26 753
2018 Technical 28 33
2018 Administrative Support 22 148

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Executive 23 26
2018 Scientific and Professional 11 115
2018 Administration and Foreign Services 10 753
2018 Administrative Support 4 148

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Executive 0 26
2018 Scientific and Professional 17 115
2018 Administration and Foreign Services 16 753
2018 Technical 18 33
2018 Administrative Support 21 148

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 6 115
2018 Administration and Foreign Services 8 753
2018 Technical 19 33
2018 Administrative Support 11 148
2018 Operational 0 14

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 5 115
2018 Administration and Foreign Services 5 753
2018 Administrative Support 5 148

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Executive 27 26
2018 Scientific and Professional 7 115
2018 Administration and Foreign Services 14 753
2018 Technical 28 33
2018 Administrative Support 11 148

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 14 115
2018 Administration and Foreign Services 13 753
2018 Administrative Support 8 148
2018 Operational 0 14

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 29 115
2018 Administration and Foreign Services 24 753
2018 Technical 24 33
2018 Administrative Support 26 148
2018 Operational 36 14

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 9 110
2018 Administration and Foreign Services 13 712
2018 Technical 20 31
2018 Administrative Support 19 140

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 24 110
2018 Administration and Foreign Services 21 712
2018 Administrative Support 20 140
2018 Other 61 12

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 6 110
2018 Administration and Foreign Services 11 712
2018 Administrative Support 12 140

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 6 110
2018 Administration and Foreign Services 8 712
2018 Administrative Support 10 140
2018 Operational 0 11

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 12 110
2018 Administration and Foreign Services 9 712
2018 Technical 16 31
2018 Administrative Support 11 140

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 10 110
2018 Administration and Foreign Services 14 712
2018 Administrative Support 9 140
2018 Operational 0 11
2018 Other 0 12

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 11 110
2018 Administration and Foreign Services 16 712
2018 Administrative Support 11 140
2018 Operational 0 11

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Executive 0 25
2018 Scientific and Professional 18 110
2018 Administration and Foreign Services 13 712
2018 Administrative Support 16 140

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 10 110
2018 Administration and Foreign Services 15 712
2018 Administrative Support 12 140

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Executive 36 25
2018 Scientific and Professional 38 110
2018 Administration and Foreign Services 27 712
2018 Technical 26 31
2018 Administrative Support 18 140

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 9 110
2018 Administration and Foreign Services 10 712
2018 Technical 16 31
2018 Administrative Support 4 140
2018 Other 0 12

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Executive 52 25
2018 Scientific and Professional 51 110
2018 Administration and Foreign Services 45 712
2018 Technical 26 31
2018 Administrative Support 40 140
2018 Operational 46 11
2018 Other 61 12

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 2 712
2018 Technical 0 31
2018 Operational 0 11
2018 Other 0 12

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Executive 52 25
2018 Scientific and Professional 56 110
2018 Administration and Foreign Services 51 712
2018 Technical 42 31
2018 Administrative Support 40 140

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Executive 0 25
2018 Scientific and Professional 8 110
2018 Administration and Foreign Services 3 712
2018 Technical 0 31
2018 Other 0 12

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 4 110
2018 Administration and Foreign Services 12 712
2018 Technical 19 31
2018 Administrative Support 11 140

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 33 29 12 4 3 15 3 76 9 270
2018 Scientific and Professional 14 16 20 7 7 28 7 47 22 881
2018 Administration and Foreign Services 16 19 21 6 5 27 6 52 16 5775
2018 Technical 16 19 24 7 4 26 3 49 16 312
2018 Administrative Support 27 19 20 4 4 20 6 62 11 1231
2018 Operational 23 16 26 7 8 16 5 49 19 83
2018 Other 19 15 15 0 1 33 15 68 3 124
2017 Executive 29 32 12 5 5 13 4 74 11 260
2017 Scientific and Professional 14 19 17 7 7 29 7 51 21 866
2017 Administration and Foreign Services 14 19 19 6 6 29 8 51 18 5572
2017 Technical 13 22 21 5 8 23 7 51 19 340
2017 Administrative Support 21 19 17 4 4 25 10 62 12 910
2017 Operational 24 23 15 10 9 16 4 59 23 98
2017 Other 16 22 13 4 1 31 13 69 8 90
2014 Executive 37 24 14 3 2 17 4 76 6 287
2014 Scientific and Professional 12 15 21 6 7 32 7 45 21 826
2014 Administration and Foreign Services 13 17 20 6 6 29 8 49 18 5934
2014 Technical 14 18 24 5 7 25 7 48 17 414
2014 Administrative Support 16 22 19 4 6 24 8 57 14 1006
2014 Operational 19 19 24 6 7 18 7 50 18 162
2014 Other 18 20 7 6 3 34 13 71 16 136

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 49 34 9 4 2 2 0 85 6 271
2018 Scientific and Professional 26 31 18 7 6 11 1 64 15 879
2018 Administration and Foreign Services 28 34 18 5 4 10 1 70 10 5770
2018 Technical 28 38 17 7 3 8 0 71 10 310
2018 Administrative Support 40 31 14 3 3 7 1 78 7 1227
2018 Operational 28 31 19 7 6 9 0 65 15 83
2018 Other 34 30 16 3 0 16 1 76 4 124
2017 Executive 46 35 10 3 4 3 0 83 7 259
2017 Scientific and Professional 28 35 14 7 5 9 1 70 14 868
2017 Administration and Foreign Services 26 33 18 5 4 13 1 68 11 5562
2017 Technical 27 36 18 5 5 8 1 69 10 340
2017 Administrative Support 36 30 15 3 3 10 2 76 7 908
2017 Operational 29 29 18 6 8 9 1 65 15 97
2017 Other 25 43 9 4 0 18 2 84 5 90
2014 Executive 50 30 11 3 1 5 0 85 4 287
2014 Scientific and Professional 21 29 21 6 5 16 1 61 13 827
2014 Administration and Foreign Services 23 32 20 6 4 15 1 65 11 5930
2014 Technical 22 30 22 7 5 13 2 61 13 414
2014 Administrative Support 26 34 17 4 4 13 1 70 9 1006
2014 Operational 30 25 24 6 4 11 0 63 11 162
2014 Other 32 27 9 4 2 24 1 79 8 137

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Executive 6 94 272
2018 Scientific and Professional 6 94 885
2018 Administration and Foreign Services 6 94 5768
2018 Technical 7 93 308
2018 Administrative Support 4 96 1225
2018 Operational 10 90 83
2018 Other 4 96 124

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 23 53
2018 Administration and Foreign Services 35 342
2018 Technical 28 22
2018 Administrative Support 42 50

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 77 53
2018 Administration and Foreign Services 81 342
2018 Technical 71 22
2018 Administrative Support 72 50

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 4 342
2018 Technical 0 22

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Executive 0 15
2018 Scientific and Professional 0 53
2018 Administration and Foreign Services 0 342
2018 Administrative Support 0 50

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 9 53
2018 Administration and Foreign Services 8 342

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Executive 0 15
2018 Administration and Foreign Services 2 342

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Executive 0 15
2018 Scientific and Professional 10 53
2018 Administration and Foreign Services 11 342

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 29 53
2018 Administration and Foreign Services 15 342
2018 Administrative Support 22 50

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Executive 0 15
2018 Scientific and Professional 28 53
2018 Administration and Foreign Services 16 342
2018 Administrative Support 12 50

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Executive 0 15
2018 Scientific and Professional 11 53
2018 Administration and Foreign Services 11 342

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 Executive 0 15
2018 Administration and Foreign Services 3 342
2018 Administrative Support 0 50

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Executive 33 15
2018 Scientific and Professional 30 53
2018 Administration and Foreign Services 31 342
2018 Administrative Support 26 50

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Executive 33 15
2018 Scientific and Professional 34 53
2018 Administration and Foreign Services 22 342
2018 Administrative Support 12 50

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 Executive 0 15
2018 Scientific and Professional 0 53
2018 Administration and Foreign Services 3 342

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 Executive 0 15
2018 Administration and Foreign Services 2 342
2018 Administrative Support 0 50

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 13 53
2018 Administration and Foreign Services 6 342
2018 Technical 0 22

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 23 53
2018 Administration and Foreign Services 13 342
2018 Technical 0 22
2018 Administrative Support 10 50

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Executive 0 15
2018 Scientific and Professional 0 53
2018 Administration and Foreign Services 2 342
2018 Technical 0 22

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 11 53
2018 Administration and Foreign Services 17 342
2018 Administrative Support 12 50

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Executive 0 15
2018 Scientific and Professional 0 53
2018 Technical 0 22

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 27 342
2018 Technical 37 22
2018 Administrative Support 38 50

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Executive 40 15
2018 Scientific and Professional 31 53
2018 Administration and Foreign Services 33 342
2018 Technical 24 22
2018 Administrative Support 34 50

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 13 53
2018 Administration and Foreign Services 15 342
2018 Technical 23 22
2018 Administrative Support 10 50

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 8 53
2018 Administration and Foreign Services 8 342

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Executive 0 15
2018 Scientific and Professional 16 53
2018 Administration and Foreign Services 15 342
2018 Administrative Support 20 50

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 4 342

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 5 342
2018 Technical 0 22

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 10 53
2018 Administration and Foreign Services 11 342
2018 Administrative Support 14 50

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 10 342
2018 Administrative Support 10 50

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 50 53
2018 Administration and Foreign Services 47 342
2018 Technical 44 22
2018 Administrative Support 46 50

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 0 50
2018 Administration and Foreign Services 5 326

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 16 50
2018 Administration and Foreign Services 11 326
2018 Administrative Support 11 46

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 0 50
2018 Administration and Foreign Services 4 326
2018 Administrative Support 0 46

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Executive 0 14
2018 Administration and Foreign Services 3 326

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Executive 0 14
2018 Scientific and Professional 0 50
2018 Administration and Foreign Services 2 326

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 0 50
2018 Administration and Foreign Services 8 326
2018 Technical 0 21

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 9 326

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Executive 0 14
2018 Administration and Foreign Services 12 326
2018 Administrative Support 15 46

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 12 50
2018 Administration and Foreign Services 13 326
2018 Administrative Support 17 46

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 40 50
2018 Administration and Foreign Services 29 326
2018 Technical 24 21
2018 Administrative Support 26 46

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 16 50
2018 Administration and Foreign Services 13 326
2018 Administrative Support 11 46

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 50 50
2018 Administration and Foreign Services 45 326
2018 Administrative Support 50 46

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Executive 0 14
2018 Scientific and Professional 0 50
2018 Administration and Foreign Services 2 326
2018 Technical 0 21

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Executive 57 14
2018 Scientific and Professional 72 50
2018 Administration and Foreign Services 62 326
2018 Administrative Support 50 46

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Executive 0 14
2018 Administration and Foreign Services 3 326
2018 Technical 0 21

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 15 326
2018 Administrative Support 22 46

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 33 31 12 1 1 17 5 82 3 273
2018 Scientific and Professional 15 17 20 4 3 36 6 54 12 882
2018 Administration and Foreign Services 17 19 22 3 3 31 6 56 9 5765
2018 Technical 15 20 29 3 3 27 3 49 10 309
2018 Administrative Support 27 19 22 2 2 22 6 64 5 1219
2018 Operational 26 13 29 6 3 20 2 50 12 83
2018 Other 23 18 12 1 1 33 11 74 3 125
2017 Executive 31 29 10 2 1 22 5 82 4 259
2017 Scientific and Professional 15 19 17 3 2 38 6 59 9 868
2017 Administration and Foreign Services 15 18 19 2 3 35 8 58 8 5567
2017 Technical 13 22 22 5 5 26 8 53 15 339
2017 Administrative Support 24 21 17 2 2 27 8 68 6 912
2017 Operational 20 27 18 3 7 23 2 63 13 98
2017 Other 21 19 6 0 0 38 15 86 1 90
2014 Executive 38 18 13 1 0 25 4 79 2 287
2014 Scientific and Professional 12 15 22 2 3 38 8 50 10 826
2014 Administration and Foreign Services 14 17 20 2 2 37 8 56 8 5932
2014 Technical 14 17 25 4 4 28 8 48 13 413
2014 Administrative Support 18 24 19 2 3 27 7 63 8 1003
2014 Operational 20 21 30 3 3 17 6 53 9 162
2014 Other 19 18 10 3 2 33 16 72 8 137

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 50 34 8 2 1 4 0 88 3 273
2018 Scientific and Professional 27 32 17 4 3 16 1 71 9 879
2018 Administration and Foreign Services 28 33 19 3 2 13 1 72 7 5766
2018 Technical 28 37 19 4 3 10 1 72 7 309
2018 Administrative Support 42 31 15 1 2 8 2 80 4 1221
2018 Operational 29 34 22 4 1 9 0 70 5 82
2018 Other 31 29 17 4 1 16 1 73 6 125
2017 Executive 52 34 7 2 1 4 1 90 3 260
2017 Scientific and Professional 32 34 13 5 2 14 1 77 8 865
2017 Administration and Foreign Services 29 33 16 3 3 15 2 74 6 5569
2017 Technical 28 32 20 3 4 10 2 69 8 338
2017 Administrative Support 36 30 15 2 2 12 3 78 4 909
2017 Operational 27 30 15 3 8 16 1 69 13 97
2017 Other 31 43 5 1 0 18 2 92 1 90
2014 Executive 52 28 10 1 0 8 0 88 2 287
2014 Scientific and Professional 24 30 19 3 2 20 2 68 7 826
2014 Administration and Foreign Services 25 32 18 3 2 18 2 71 6 5933
2014 Technical 24 29 22 4 5 14 2 62 11 413
2014 Administrative Support 27 34 17 3 3 15 2 73 7 1005
2014 Operational 29 32 22 3 2 12 0 69 6 162
2014 Other 34 26 9 0 2 25 5 85 2 137
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 65 22 6 2 4 0 0 88 6 270
2018 Scientific and Professional 51 29 10 4 5 1 0 81 9 876
2018 Administration and Foreign Services 55 28 9 4 4 1 0 84 7 5735
2018 Technical 48 28 12 3 7 2 0 78 10 309
2018 Administrative Support 54 25 12 4 4 1 0 80 7 1221
2018 Operational 45 28 17 3 7 1 0 74 9 79
2018 Other 59 23 12 3 2 1 0 83 5 125
2017 Executive 62 24 6 2 6 0 0 86 8 259
2017 Scientific and Professional 55 27 8 4 4 2 0 84 8 867
2017 Administration and Foreign Services 55 25 10 4 4 2 0 82 8 5573
2017 Technical 50 27 12 4 4 2 0 79 8 338
2017 Administrative Support 58 24 9 3 3 3 0 84 7 912
2017 Operational 43 26 15 6 8 2 0 70 14 97
2017 Other 78 15 5 0 1 2 0 94 1 90

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 53 35 6 4 1 1 0 89 5 273
2018 Scientific and Professional 28 43 15 7 4 2 0 73 11 886
2018 Administration and Foreign Services 33 42 14 6 3 2 0 77 9 5765
2018 Technical 28 44 18 5 3 1 0 73 9 311
2018 Administrative Support 39 39 12 5 2 2 1 80 8 1226
2018 Operational 26 30 24 6 7 6 0 60 15 83
2018 Other 35 34 15 4 2 9 1 77 7 125
2017 Executive 45 43 8 1 3 0 0 88 4 259
2017 Scientific and Professional 23 43 15 9 5 4 0 70 14 865
2017 Administration and Foreign Services 24 41 17 8 5 4 0 68 14 5563
2017 Technical 15 45 24 5 5 5 0 63 11 339
2017 Administrative Support 28 36 18 6 4 7 1 70 11 911
2017 Operational 16 27 24 8 9 14 1 51 20 97
2017 Other 19 50 8 15 0 8 0 75 17 90

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 38 40 14 5 3 0 0 78 8 273
2018 Scientific and Professional 19 38 18 16 9 1 0 57 25 886
2018 Administration and Foreign Services 23 37 18 12 8 2 0 62 20 5775
2018 Technical 19 42 20 10 7 1 1 62 17 312
2018 Administrative Support 34 36 15 8 5 1 1 71 13 1227
2018 Operational 24 33 21 12 8 1 0 58 21 83
2018 Other 36 36 10 8 3 6 1 77 13 125
2017 Executive 27 46 14 8 5 1 0 73 13 259
2017 Scientific and Professional 16 42 17 14 10 1 0 59 24 867
2017 Administration and Foreign Services 15 39 19 14 10 2 0 55 25 5568
2017 Technical 14 41 22 11 9 3 0 57 20 340
2017 Administrative Support 26 40 20 9 4 2 0 67 13 913
2017 Operational 16 37 25 7 10 6 0 56 18 97
2017 Other 18 49 17 9 4 3 0 68 14 90

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 23 28 25 14 9 0 0 51 23 271
2018 Scientific and Professional 16 25 24 15 18 0 1 42 33 883
2018 Administration and Foreign Services 17 24 23 15 19 0 1 41 35 5777
2018 Technical 15 24 26 14 20 0 1 39 35 312
2018 Administrative Support 27 24 23 12 12 1 2 52 25 1223
2018 Operational 11 20 28 14 27 0 0 31 41 83
2018 Other 21 19 29 12 18 2 0 41 30 125
2017 Executive 27 23 23 13 11 0 3 52 25 258
2017 Scientific and Professional 19 26 21 15 17 0 2 46 33 864
2017 Administration and Foreign Services 18 23 21 15 21 0 2 41 37 5566
2017 Technical 22 25 20 14 17 1 2 48 31 340
2017 Administrative Support 23 22 20 15 16 0 4 48 32 909
2017 Operational 17 16 15 22 27 1 2 34 51 98
2017 Other 8 26 17 19 28 0 2 35 48 90

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 10 19 35 23 14 0 0 29 36 271
2018 Scientific and Professional 11 24 31 19 14 1 0 35 33 885
2018 Administration and Foreign Services 15 25 30 18 12 0 0 39 30 5778
2018 Technical 15 26 30 16 11 0 1 42 28 310
2018 Administrative Support 34 29 22 9 4 1 1 64 14 1223
2018 Operational 28 28 32 5 6 0 0 57 11 82
2018 Other 30 35 22 9 2 1 0 66 12 125
2017 Executive 10 25 27 21 17 0 0 36 37 260
2017 Scientific and Professional 13 22 29 20 15 0 1 35 35 867
2017 Administration and Foreign Services 14 24 28 18 15 0 1 38 34 5565
2017 Technical 14 23 32 17 13 0 1 37 30 340
2017 Administrative Support 33 28 25 9 4 1 2 62 13 912
2017 Operational 24 35 26 10 3 1 1 60 13 98
2017 Other 23 39 29 6 3 0 0 62 9 90

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 8 25 30 24 13 0 0 33 37 271
2018 Scientific and Professional 13 28 28 19 11 0 1 42 30 880
2018 Administration and Foreign Services 18 28 26 16 10 0 1 47 26 5758
2018 Technical 20 30 28 14 6 0 1 51 21 312
2018 Administrative Support 41 29 17 6 3 1 3 73 10 1217
2018 Operational 34 39 16 6 4 0 1 74 10 81
2018 Other 45 26 15 8 2 1 2 74 10 124
2017 Executive 10 26 30 19 15 0 0 36 34 258
2017 Scientific and Professional 14 29 28 16 12 0 1 44 28 864
2017 Administration and Foreign Services 17 27 25 16 13 0 2 44 30 5566
2017 Technical 17 29 28 15 10 0 1 47 25 338
2017 Administrative Support 40 29 18 6 2 1 4 72 8 908
2017 Operational 31 33 24 3 5 1 3 67 8 98
2017 Other 44 24 17 12 0 2 2 71 12 90

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 13 21 34 18 13 0 0 34 32 272
2018 Scientific and Professional 14 24 28 18 14 1 1 39 33 881
2018 Administration and Foreign Services 16 24 24 19 15 1 1 40 35 5742
2018 Technical 18 22 25 20 14 1 2 40 34 309
2018 Administrative Support 40 26 17 8 6 1 2 68 15 1223
2018 Operational 29 20 26 17 8 0 0 48 25 82
2018 Other 41 28 14 10 4 1 2 71 14 125
2017 Executive 12 28 26 20 14 0 1 40 34 260
2017 Scientific and Professional 16 25 24 17 15 0 2 42 33 868
2017 Administration and Foreign Services 15 21 23 20 18 1 2 37 39 5562
2017 Technical 15 22 23 21 16 1 2 38 38 338
2017 Administrative Support 35 25 19 10 5 2 3 63 16 910
2017 Operational 26 24 23 16 8 2 1 51 25 98
2017 Other 38 29 18 9 4 0 2 68 13 90

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 16 30 29 14 8 0 2 47 23 272
2018 Scientific and Professional 33 29 19 10 5 1 3 65 16 881
2018 Administration and Foreign Services 41 24 15 7 6 0 6 69 14 5762
2018 Technical 43 27 15 6 4 1 5 74 10 311
2018 Administrative Support 67 16 7 1 1 1 6 90 2 1223
2018 Operational 47 25 21 1 5 0 1 73 6 82
2018 Other 62 19 9 3 1 2 4 86 4 125
2017 Executive 17 24 27 17 12 0 3 43 30 259
2017 Scientific and Professional 33 29 17 8 6 0 6 66 15 864
2017 Administration and Foreign Services 37 25 16 7 6 1 8 68 15 5552
2017 Technical 41 26 15 6 5 1 7 73 11 338
2017 Administrative Support 58 17 8 2 1 1 12 86 4 909
2017 Operational 36 35 15 4 3 2 5 76 8 98
2017 Other 60 18 9 2 2 0 9 86 4 90

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 15 27 33 14 10 0 0 43 24 273
2018 Scientific and Professional 22 30 26 11 10 1 0 53 21 881
2018 Administration and Foreign Services 31 27 22 11 8 0 1 59 19 5757
2018 Technical 32 26 21 12 7 1 1 60 19 312
2018 Administrative Support 47 25 16 5 4 1 1 74 9 1222
2018 Operational 39 25 19 10 5 1 1 66 15 81
2018 Other 41 28 15 10 4 1 0 70 14 123
2017 Executive 14 31 30 15 10 0 0 45 24 259
2017 Scientific and Professional 24 33 24 11 8 0 0 56 19 863
2017 Administration and Foreign Services 28 31 23 11 7 0 1 59 18 5556
2017 Technical 31 35 21 9 3 0 1 66 13 337
2017 Administrative Support 46 25 16 6 5 1 2 72 11 912
2017 Operational 36 31 20 6 5 1 0 68 12 97
2017 Other 32 37 21 7 4 0 0 69 10 90

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 27 41 22 5 4 0 0 69 9 271
2018 Scientific and Professional 16 34 28 14 7 1 1 51 21 882
2018 Administration and Foreign Services 23 33 25 11 6 1 1 57 17 5745
2018 Technical 24 34 20 13 6 2 2 60 19 309
2018 Administrative Support 43 28 18 6 2 1 2 73 8 1218
2018 Operational 24 36 20 15 5 0 1 60 20 82
2018 Other 39 28 16 8 2 2 4 71 11 124
2017 Executive 29 41 19 7 5 0 0 70 12 259
2017 Scientific and Professional 23 32 23 13 7 1 1 56 20 864
2017 Administration and Foreign Services 24 32 23 11 7 1 2 58 19 5546
2017 Technical 23 37 20 15 5 0 1 60 20 335
2017 Administrative Support 41 29 17 5 3 1 3 73 9 910
2017 Operational 25 37 20 10 5 2 0 64 15 97
2017 Other 44 31 14 6 2 0 2 77 8 90

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 14 34 32 12 7 0 0 48 19 271
2018 Scientific and Professional 16 30 27 19 8 1 0 46 27 881
2018 Administration and Foreign Services 18 30 26 16 9 0 1 48 25 5749
2018 Technical 18 34 22 16 8 1 2 54 24 310
2018 Administrative Support 35 30 20 8 4 1 2 67 12 1223
2018 Operational 27 33 22 11 4 1 1 62 15 81
2018 Other 37 25 22 9 2 2 2 66 12 124
2017 Executive 16 30 28 18 9 0 0 45 27 259
2017 Scientific and Professional 17 33 23 16 10 0 1 51 26 866
2017 Administration and Foreign Services 17 29 25 16 11 1 2 47 28 5552
2017 Technical 18 28 27 14 11 1 0 47 26 337
2017 Administrative Support 36 31 18 8 4 1 3 70 12 912
2017 Operational 37 33 19 4 5 2 0 71 9 97
2017 Other 32 27 23 12 2 2 3 61 14 90

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 21 38 27 9 5 0 0 59 14 270
2018 Scientific and Professional 18 33 25 16 7 1 1 51 23 882
2018 Administration and Foreign Services 24 30 24 13 8 0 1 54 21 5738
2018 Technical 22 35 20 12 9 2 0 58 21 310
2018 Administrative Support 35 31 17 9 5 0 2 68 14 1222
2018 Operational 33 34 18 10 4 0 1 68 14 83
2018 Other 25 28 27 9 6 1 3 56 16 124
2017 Executive 29 29 22 11 9 0 0 58 20 259
2017 Scientific and Professional 22 35 21 14 7 0 1 57 21 867
2017 Administration and Foreign Services 24 30 22 14 8 1 2 55 23 5553
2017 Technical 25 31 22 13 9 1 0 56 22 337
2017 Administrative Support 38 29 16 8 3 1 4 71 12 912
2017 Operational 38 29 17 8 6 2 0 69 14 97
2017 Other 37 32 16 10 3 0 2 70 14 90

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 21 27 29 15 7 0 0 49 22 269
2018 Scientific and Professional 20 30 24 16 8 1 1 51 25 880
2018 Administration and Foreign Services 24 28 24 13 9 0 1 53 22 5724
2018 Technical 26 24 24 16 8 1 1 51 25 308
2018 Administrative Support 35 27 19 11 6 1 2 63 17 1220
2018 Operational 43 32 15 9 0 0 1 76 9 82
2018 Other 41 30 17 7 2 1 2 74 9 123
2017 Executive 26 25 29 13 7 0 0 51 20 258
2017 Scientific and Professional 22 28 25 15 9 0 1 51 24 864
2017 Administration and Foreign Services 22 28 22 15 11 1 2 51 26 5540
2017 Technical 24 28 20 16 10 1 1 53 27 337
2017 Administrative Support 36 31 17 7 4 1 3 70 12 911
2017 Operational 35 33 16 7 6 2 1 70 13 96
2017 Other 38 31 16 8 4 2 2 72 12 90

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 57 25 10 5 2 0 1 83 7 270
2018 Scientific and Professional 41 29 16 6 6 0 1 71 13 878
2018 Administration and Foreign Services 52 23 12 5 5 0 3 78 10 5727
2018 Technical 52 26 10 5 4 0 3 81 9 308
2018 Administrative Support 60 21 10 3 2 1 3 84 6 1217
2018 Operational 50 27 14 4 5 0 0 78 9 81
2018 Other 65 18 9 5 1 1 0 84 6 123
2017 Executive 68 17 9 4 1 0 0 86 5 259
2017 Scientific and Professional 47 25 14 6 6 0 1 73 12 864
2017 Administration and Foreign Services 54 23 12 5 3 0 3 80 8 5561
2017 Technical 51 24 14 7 4 0 1 75 10 339
2017 Administrative Support 60 21 11 3 2 0 3 83 5 908
2017 Operational 44 38 12 4 1 1 0 83 5 96
2017 Other 66 18 8 3 2 0 3 87 5 90

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 79 14 3 1 0 0 3 95 1 268
2018 Scientific and Professional 66 17 7 2 2 1 5 89 4 880
2018 Administration and Foreign Services 69 14 6 2 2 1 5 89 5 5728
2018 Technical 68 17 4 2 3 1 5 90 5 308
2018 Administrative Support 69 16 7 1 1 1 4 90 3 1222
2018 Operational 59 24 11 3 3 1 0 84 5 82
2018 Other 74 9 6 6 1 1 3 87 7 124

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 74 12 5 4 3 0 2 88 7 270
2018 Scientific and Professional 66 14 7 4 5 1 3 83 10 881
2018 Administration and Foreign Services 69 12 6 3 4 1 4 86 8 5733
2018 Technical 68 14 8 3 3 1 3 86 6 308
2018 Administrative Support 71 12 7 2 2 1 4 88 5 1216
2018 Operational 64 18 5 8 4 2 0 83 12 81
2018 Other 76 9 5 2 2 1 4 90 5 124
2017 Executive 77 11 4 2 5 0 1 89 7 260
2017 Scientific and Professional 71 11 6 4 4 1 3 85 8 864
2017 Administration and Foreign Services 70 12 5 4 3 1 5 87 7 5563
2017 Technical 71 12 8 2 4 2 1 86 6 339
2017 Administrative Support 68 13 5 4 2 1 6 88 7 907
2017 Operational 67 10 9 4 7 2 1 80 11 97
2017 Other 78 10 3 0 0 0 8 96 1 90

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 52 32 12 4 0 0 0 84 4 272
2018 Scientific and Professional 50 28 13 5 3 1 1 79 8 883
2018 Administration and Foreign Services 57 24 10 4 2 0 2 83 7 5758
2018 Technical 52 26 14 3 2 1 2 80 5 310
2018 Administrative Support 62 21 9 4 2 0 2 85 6 1223
2018 Operational 56 29 6 5 4 0 0 85 9 82
2018 Other 64 17 6 6 1 1 5 86 8 124
2017 Executive 63 23 10 2 1 0 1 87 3 257
2017 Scientific and Professional 58 27 8 3 2 0 1 86 6 864
2017 Administration and Foreign Services 57 24 9 4 2 0 4 85 6 5560
2017 Technical 57 25 10 3 3 0 1 84 6 340
2017 Administrative Support 57 22 11 4 2 0 4 82 7 910
2017 Operational 45 29 10 5 8 1 1 76 13 97
2017 Other 69 18 3 2 0 2 6 95 2 90

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 59 22 10 3 6 0 1 81 9 271
2018 Scientific and Professional 49 23 13 7 6 1 1 73 13 882
2018 Administration and Foreign Services 57 20 10 6 5 0 2 79 11 5753
2018 Technical 56 20 8 10 4 0 2 77 14 309
2018 Administrative Support 69 15 5 5 3 0 2 86 8 1214
2018 Operational 58 21 9 5 6 0 0 80 11 81
2018 Other 61 17 5 7 4 1 5 82 12 122
2017 Executive 62 16 9 5 7 0 1 79 12 259
2017 Scientific and Professional 55 20 11 6 6 0 1 77 11 868
2017 Administration and Foreign Services 61 18 8 5 5 0 3 81 10 5566
2017 Technical 61 17 10 5 5 1 1 80 10 339
2017 Administrative Support 69 12 7 4 3 0 4 85 8 909
2017 Operational 49 28 9 3 9 1 1 79 12 97
2017 Other 80 12 1 1 0 2 5 98 1 89

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 42 34 17 4 1 0 1 77 6 268
2018 Scientific and Professional 50 17 6 2 1 0 23 88 5 878
2018 Administration and Foreign Services 55 12 6 2 1 0 24 88 4 5718
2018 Technical 54 15 5 1 1 0 24 91 2 306
2018 Administrative Support 65 5 3 1 0 0 26 94 2 1215
2018 Operational 60 16 4 1 2 1 15 91 4 81
2018 Other 67 6 2 3 0 2 20 93 4 122
2017 Executive 45 30 16 5 3 0 2 75 8 260
2017 Scientific and Professional 54 14 6 2 1 0 22 87 5 864
2017 Administration and Foreign Services 54 12 5 2 1 0 25 89 4 5563
2017 Technical 56 13 3 1 2 1 24 92 4 337
2017 Administrative Support 65 6 2 1 0 1 25 95 2 909
2017 Operational 53 18 2 3 3 1 19 89 8 96
2017 Other 74 2 1 0 0 0 23 99 0 90

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 58 25 12 4 1 0 0 83 5 271
2018 Scientific and Professional 52 26 12 4 2 0 4 81 6 882
2018 Administration and Foreign Services 63 19 9 2 1 0 5 87 4 5740
2018 Technical 54 25 10 4 1 1 6 84 5 309
2018 Administrative Support 76 11 4 1 1 1 7 94 2 1205
2018 Operational 59 30 9 0 1 0 1 90 1 82
2018 Other 68 14 5 4 1 1 7 89 6 123
2017 Executive 66 20 9 3 1 0 2 87 4 254
2017 Scientific and Professional 59 21 10 4 2 0 4 84 6 866
2017 Administration and Foreign Services 63 17 7 3 1 0 8 87 5 5526
2017 Technical 58 24 8 3 2 1 4 86 6 340
2017 Administrative Support 73 11 4 1 1 0 9 93 2 906
2017 Operational 54 29 8 1 3 2 3 87 4 98
2017 Other 79 13 0 0 0 0 8 100 0 88

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 84 10 3 1 2 0 1 95 3 272
2018 Scientific and Professional 66 19 6 2 3 1 3 88 5 884
2018 Administration and Foreign Services 70 14 6 3 3 1 4 88 6 5752
2018 Technical 64 17 7 4 4 1 4 84 8 309
2018 Administrative Support 41 18 14 10 13 0 3 61 25 1221
2018 Operational 58 22 8 6 5 1 0 81 11 81
2018 Other 55 8 19 4 8 2 4 67 13 123
2017 Executive 82 9 3 1 3 0 2 93 4 259
2017 Scientific and Professional 69 17 6 3 2 0 4 89 5 864
2017 Administration and Foreign Services 69 14 6 3 3 1 5 88 6 5567
2017 Technical 61 20 8 4 3 1 3 84 8 339
2017 Administrative Support 46 17 14 10 8 1 4 66 19 912
2017 Operational 42 27 10 7 8 1 5 74 16 98
2017 Other 52 13 16 8 5 0 5 69 14 90

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 61 24 12 2 1 0 0 85 3 272
2018 Scientific and Professional 52 29 12 3 2 0 2 83 5 881
2018 Administration and Foreign Services 48 28 14 5 2 0 2 78 8 5752
2018 Technical 50 28 12 5 2 0 3 80 7 310
2018 Administrative Support 53 24 13 4 3 0 3 79 7 1217
2018 Operational 60 26 10 2 0 0 1 87 2 82
2018 Other 46 22 16 9 3 1 3 71 12 124
2017 Executive 64 24 7 1 2 0 2 90 3 259
2017 Scientific and Professional 55 28 11 4 1 0 2 84 5 864
2017 Administration and Foreign Services 48 28 13 5 2 0 3 79 7 5555
2017 Technical 52 26 14 3 2 1 2 81 5 340
2017 Administrative Support 54 26 9 3 4 0 4 83 7 911
2017 Operational 56 32 5 3 1 1 2 90 5 98
2017 Other 47 28 13 5 3 0 3 78 9 90

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 8 24 49 13 6 0 0 32 18 272
2018 Scientific and Professional 8 31 38 19 4 1 0 39 23 887
2018 Administration and Foreign Services 12 31 38 14 5 0 0 42 20 5780
2018 Technical 14 32 34 15 5 0 0 46 20 310
2018 Administrative Support 23 36 28 9 3 0 1 60 12 1228
2018 Operational 18 36 28 12 5 0 0 54 17 82
2018 Other 26 43 23 4 3 1 0 70 7 124
2017 Executive 7 24 40 20 9 0 0 30 30 260
2017 Scientific and Professional 7 27 41 18 6 0 0 34 24 866
2017 Administration and Foreign Services 9 26 41 16 8 0 0 35 24 5573
2017 Technical 9 29 37 18 6 1 0 39 24 339
2017 Administrative Support 23 35 30 7 3 1 1 59 10 913
2017 Operational 14 30 41 8 7 0 0 44 15 97
2017 Other 16 43 26 14 0 0 0 59 14 90

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 10 22 41 19 7 0 0 27 32 267
2018 Scientific and Professional 11 21 41 21 7 0 0 27 32 876
2018 Administration and Foreign Services 11 20 39 21 9 0 0 30 31 5692
2018 Technical 11 18 36 22 12 0 1 35 29 305
2018 Administrative Support 6 13 36 27 17 0 1 45 19 1209
2018 Operational 1 15 29 33 21 0 0 54 16 82
2018 Other 3 13 32 34 16 1 0 51 16 124
2017 Executive 13 19 41 19 7 0 0 26 33 257
2017 Scientific and Professional 9 18 43 22 8 0 0 30 27 866
2017 Administration and Foreign Services 10 23 39 20 8 0 0 28 33 5552
2017 Technical 8 22 35 23 11 1 1 35 30 340
2017 Administrative Support 4 12 33 29 20 0 1 50 16 908
2017 Operational 5 17 31 28 16 1 2 45 23 98
2017 Other 4 13 25 41 17 0 0 57 17 90
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 27 34 24 6 8 1 0 27 73 272
2018 Scientific and Professional 23 26 21 13 14 2 0 24 76 889
2018 Administration and Foreign Services 25 28 22 12 11 1 1 25 75 5787
2018 Technical 17 29 25 14 12 2 1 17 83 311
2018 Administrative Support 39 27 17 8 7 1 2 40 60 1230
2018 Operational 23 16 26 17 17 0 1 23 77 83
2018 Other 29 24 17 16 9 5 1 31 69 125
2017 Executive 40 29 16 6 6 1 1 41 59 260
2017 Scientific and Professional 24 26 21 12 15 3 1 25 75 867
2017 Administration and Foreign Services 28 25 21 12 12 2 1 29 71 5575
2017 Technical 35 25 16 11 10 2 1 36 64 340
2017 Administrative Support 37 22 18 10 11 1 1 38 62 913
2017 Operational 15 23 22 15 25 0 0 15 85 98
2017 Other 15 10 32 19 21 2 0 15 85 90

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Executive 12 195
2018 Scientific and Professional 22 659
2018 Administration and Foreign Services 20 4269
2018 Technical 15 250
2018 Administrative Support 24 714
2018 Operational 26 63
2018 Other 50 81
2017 Executive 10 150
2017 Scientific and Professional 22 628
2017 Administration and Foreign Services 19 3804
2017 Technical 20 213
2017 Administrative Support 24 544
2017 Operational 12 83
2017 Other 55 71

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Executive 40 195
2018 Scientific and Professional 40 659
2018 Administration and Foreign Services 36 4269
2018 Technical 27 250
2018 Administrative Support 23 714
2018 Operational 36 63
2018 Other 57 81
2017 Executive 33 150
2017 Scientific and Professional 38 628
2017 Administration and Foreign Services 34 3804
2017 Technical 31 213
2017 Administrative Support 27 544
2017 Operational 24 83
2017 Other 71 71

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Executive 7 195
2018 Scientific and Professional 24 659
2018 Administration and Foreign Services 23 4269
2018 Technical 39 250
2018 Administrative Support 26 714
2018 Operational 22 63
2018 Other 44 81
2017 Executive 12 150
2017 Scientific and Professional 20 628
2017 Administration and Foreign Services 18 3804
2017 Technical 17 213
2017 Administrative Support 27 544
2017 Operational 12 83
2017 Other 42 71

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Executive 42 195
2018 Scientific and Professional 42 659
2018 Administration and Foreign Services 50 4269
2018 Technical 39 250
2018 Administrative Support 40 714
2018 Operational 69 63
2018 Other 18 81
2017 Executive 36 150
2017 Scientific and Professional 44 628
2017 Administration and Foreign Services 54 3804
2017 Technical 52 213
2017 Administrative Support 38 544
2017 Operational 77 83
2017 Other 21 71

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Executive 2 195
2018 Scientific and Professional 6 659
2018 Administration and Foreign Services 7 4269
2018 Technical 6 250
2018 Administrative Support 7 714
2018 Operational 5 63
2018 Other 2 81
2017 Executive 3 150
2017 Scientific and Professional 6 628
2017 Administration and Foreign Services 7 3804
2017 Technical 4 213
2017 Administrative Support 8 544
2017 Operational 3 83
2017 Other 2 71

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Executive 50 195
2018 Scientific and Professional 37 659
2018 Administration and Foreign Services 34 4269
2018 Technical 39 250
2018 Administrative Support 17 714
2018 Operational 45 63
2018 Other 22 81

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Executive 35 195
2018 Scientific and Professional 39 659
2018 Administration and Foreign Services 34 4269
2018 Technical 34 250
2018 Administrative Support 36 714
2018 Operational 40 63
2018 Other 22 81
2017 Executive 51 150
2017 Scientific and Professional 49 628
2017 Administration and Foreign Services 39 3804
2017 Technical 38 213
2017 Administrative Support 41 544
2017 Operational 39 83
2017 Other 34 71

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Executive 9 35 22 13 4 18 185
2018 Scientific and Professional 2 33 22 10 8 25 640
2018 Administration and Foreign Services 5 41 19 12 5 18 4114
2018 Technical 9 33 21 9 7 22 245
2018 Administrative Support 10 56 14 7 5 8 650
2018 Operational 10 18 12 14 2 45 59
2018 Other 7 51 15 12 9 6 74
2017 Executive 9 55 16 12 5 3 146
2017 Scientific and Professional 5 38 20 12 5 20 613
2017 Administration and Foreign Services 7 48 19 10 4 12 3726
2017 Technical 6 39 21 11 3 20 206
2017 Administrative Support 10 54 15 8 3 10 534
2017 Operational 4 30 18 12 6 30 81
2017 Other 5 26 29 21 4 16 71

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Executive 30 70 194
2018 Scientific and Professional 32 68 655
2018 Administration and Foreign Services 28 72 4246
2018 Technical 29 71 249
2018 Administrative Support 35 65 707
2018 Operational 25 75 63
2018 Other 39 61 81

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 56 16 11 6 5 0 5 77 12 273
2018 Scientific and Professional 39 19 13 8 11 1 8 64 21 884
2018 Administration and Foreign Services 34 17 15 12 15 1 7 55 29 5772
2018 Technical 41 12 14 11 11 2 9 59 25 311
2018 Administrative Support 48 15 13 7 7 2 8 70 15 1233
2018 Operational 33 13 18 9 18 1 7 50 30 82
2018 Other 26 15 16 10 8 2 23 55 24 123

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 9 25 16 18 21 0 10 39 44 194
2018 Scientific and Professional 7 21 18 21 26 1 5 30 50 656
2018 Administration and Foreign Services 9 21 19 19 24 1 7 33 47 4263
2018 Technical 7 18 27 14 25 2 7 28 42 251
2018 Administrative Support 17 25 20 14 14 2 8 47 31 711
2018 Operational 8 18 19 18 28 5 3 29 50 62
2018 Other 17 23 13 16 23 0 9 44 43 81
2017 Executive 13 25 13 13 25 1 10 42 43 150
2017 Scientific and Professional 9 20 14 19 29 2 7 32 52 630
2017 Administration and Foreign Services 10 20 16 17 26 2 10 34 48 3833
2017 Technical 4 18 18 18 28 4 10 26 54 210
2017 Administrative Support 17 27 14 14 15 2 9 50 33 551
2017 Operational 13 16 10 21 31 2 7 31 57 82
2017 Other 9 22 15 23 22 2 7 35 49 72

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 3 14 16 20 31 3 13 20 61 195
2018 Scientific and Professional 3 10 15 24 41 2 5 15 69 656
2018 Administration and Foreign Services 5 12 16 20 39 2 6 19 64 4259
2018 Technical 3 13 23 19 34 2 6 18 57 251
2018 Administrative Support 12 18 19 16 26 2 7 33 46 712
2018 Operational 3 13 16 28 38 0 2 17 67 62
2018 Other 10 17 10 25 25 1 12 31 57 81
2017 Executive 6 11 15 14 37 3 14 21 61 150
2017 Scientific and Professional 3 6 12 20 49 4 6 10 77 630
2017 Administration and Foreign Services 5 10 11 16 46 2 10 16 71 3834
2017 Technical 3 8 20 17 44 4 6 12 67 213
2017 Administrative Support 9 14 14 17 34 3 9 26 59 551
2017 Operational 6 12 11 23 44 0 5 19 70 83
2017 Other 5 12 7 15 54 2 6 19 74 72
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