2018 Public Service Employee Survey Results by Theme for the Public Services and Procurement Canada by Question 27. Are you a supervisor?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 42 10 6 4 0 0 80 10 2240
2018 Non-supervisor 33 41 13 8 5 0 0 74 13 6513
2017 Supervisor 39 44 8 6 3 0 0 83 9 2176
2017 Non-supervisor 30 45 12 8 5 0 0 75 13 6203
2014 Supervisor 33 47 9 7 4 0 0 80 11 2249
2014 Non-supervisor 27 45 14 10 5 0 0 71 15 6705
2011 Supervisor 39 43 9 6 3 0 0 81 9 2918
2011 Non-supervisor 31 41 15 8 5 0 0 72 13 7582
2008 Supervisor 40 42 10 6 2 0 0 82 8 2096
2008 Non-supervisor 32 42 13 8 5 0 0 75 13 5724

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 38 13 7 6 0 0 74 13 2244
2018 Non-supervisor 29 38 16 10 7 0 0 67 17 6510
2017 Supervisor 33 37 13 9 7 0 0 71 17 2173
2017 Non-supervisor 27 37 16 11 9 0 0 64 20 6196

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 57 32 7 3 1 0 0 89 4 2236
2018 Non-supervisor 47 36 11 4 2 0 0 83 6 6493
2017 Supervisor 57 34 6 2 1 0 0 91 3 2171
2017 Non-supervisor 47 37 10 4 2 0 0 84 6 6192
2014 Supervisor 62 28 6 3 1 0 0 91 3 2248
2014 Non-supervisor 55 31 9 3 2 0 0 87 4 6701
2011 Supervisor 62 30 6 2 1 0 0 92 2 2922
2011 Non-supervisor 54 33 9 3 1 0 0 87 4 7591

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 43 39 11 5 2 0 0 82 7 2247
2018 Non-supervisor 39 40 12 6 3 0 0 79 9 6525
2017 Supervisor 43 40 9 5 2 0 0 84 7 2162
2017 Non-supervisor 38 40 12 6 4 0 0 78 10 6182
2014 Supervisor 41 42 9 5 2 0 0 83 8 2246
2014 Non-supervisor 35 42 13 6 4 0 0 77 10 6696
2011 Supervisor 43 44 8 4 2 0 0 87 6 2922
2011 Non-supervisor 37 42 12 6 3 0 0 79 9 7589
2008 Supervisor 44 42 8 4 1 0 0 87 6 2099
2008 Non-supervisor 38 43 10 6 3 0 0 81 9 5748

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 33 36 17 8 6 0 0 69 14 2239
2018 Non-supervisor 36 33 17 8 6 1 0 69 14 6519
2017 Supervisor 31 36 18 9 6 1 0 67 15 2170
2017 Non-supervisor 32 33 18 9 7 1 0 66 16 6188
2014 Supervisor 26 39 17 11 6 1 0 65 17 2241
2014 Non-supervisor 23 38 20 10 7 1 0 62 18 6679
2011 Supervisor 25 38 20 11 5 1 0 64 16 2922
2011 Non-supervisor 24 37 21 10 6 1 0 62 17 7587

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 32 39 16 8 5 0 0 71 13 2234
2018 Non-supervisor 34 35 16 9 5 0 0 70 14 6507
2017 Supervisor 30 39 16 9 5 0 0 69 15 2170
2017 Non-supervisor 30 36 17 10 6 1 0 67 16 6194
2014 Supervisor 26 40 17 10 5 0 0 67 16 2240
2014 Non-supervisor 24 40 19 11 6 0 0 64 17 6678
2011 Supervisor 25 41 18 11 5 0 0 67 15 2921
2011 Non-supervisor 24 39 20 11 6 1 0 64 16 7566
2008 Supervisor 24 44 15 12 5 0 0 68 17 2095
2008 Non-supervisor 25 40 17 12 6 0 0 65 18 5751

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 27 22 12 7 2 0 59 19 2241
2018 Non-supervisor 30 25 20 11 8 4 1 58 20 6529
2017 Supervisor 29 26 22 11 8 3 0 57 20 2174
2017 Non-supervisor 28 27 19 11 9 5 1 58 22 6198
2014 Supervisor 26 28 22 14 8 3 0 55 22 2242
2014 Non-supervisor 24 27 20 13 10 5 1 54 24 6679
2011 Supervisor 27 28 20 13 8 4 1 57 22 2918
2011 Non-supervisor 25 26 20 12 10 5 1 55 23 7578
2008 Supervisor 26 31 19 13 7 3 1 59 21 2098
2008 Non-supervisor 25 29 18 13 10 5 1 57 23 5749
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 46 31 11 6 4 1 0 78 10 2236
2018 Non-supervisor 46 30 11 5 4 2 1 79 9 6513
2017 Supervisor 44 32 10 7 5 1 1 78 12 2169
2017 Non-supervisor 44 32 11 6 4 3 1 79 10 6205
2014 Supervisor 42 34 12 7 4 1 0 77 11 2247
2014 Non-supervisor 42 32 12 6 4 3 1 77 10 6703
2011 Supervisor 45 32 12 6 4 1 0 78 10 2923
2011 Non-supervisor 42 32 13 6 4 3 0 77 10 7585
2008 Supervisor 41 35 11 6 5 2 0 78 11 2101
2008 Non-supervisor 42 30 13 7 5 3 1 74 13 5752

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 44 33 11 7 4 0 0 77 12 2232
2018 Non-supervisor 43 33 11 7 4 1 0 78 12 6496
2017 Supervisor 43 34 9 8 5 0 0 78 13 2172
2017 Non-supervisor 43 35 10 8 4 1 0 78 12 6202
2014 Supervisor 40 37 10 8 4 0 0 78 12 2248
2014 Non-supervisor 40 34 12 8 5 1 0 75 13 6702
2011 Supervisor 45 34 10 8 4 0 0 79 11 2918
2011 Non-supervisor 40 35 12 8 5 1 0 75 13 7587
2008 Supervisor 42 38 9 7 5 0 0 80 12 2100
2008 Non-supervisor 38 34 12 9 6 1 1 73 16 5748

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 48 30 11 6 4 0 0 78 11 2238
2018 Non-supervisor 48 29 11 6 5 0 0 78 11 6514
2017 Supervisor 52 27 9 6 6 0 0 79 12 2168
2017 Non-supervisor 51 28 10 6 5 0 0 80 10 6187
2014 Supervisor 47 32 10 6 5 0 0 80 10 2249
2014 Non-supervisor 46 31 11 6 5 1 0 78 11 6696

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 36 17 9 6 3 0 68 15 2247
2018 Non-supervisor 28 32 17 7 5 9 0 67 14 6551
2017 Supervisor 28 39 14 10 7 3 0 69 17 2173
2017 Non-supervisor 25 33 18 8 6 10 0 65 15 6201
2014 Supervisor 28 38 15 9 5 5 0 70 15 2246
2014 Non-supervisor 23 34 18 8 5 12 0 65 15 6692
2011 Supervisor 28 35 17 10 5 5 0 66 16 2916
2011 Non-supervisor 23 31 20 8 6 11 1 61 16 7582

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 25 37 17 13 8 1 0 63 21 2244
2018 Non-supervisor 26 31 19 12 8 4 0 60 20 6529
2017 Supervisor 23 38 16 13 9 1 0 61 22 2172
2017 Non-supervisor 22 32 20 12 10 4 0 56 23 6201
2014 Supervisor 23 36 19 14 8 1 0 60 21 2245
2014 Non-supervisor 18 32 22 13 9 4 0 53 24 6693
2011 Supervisor 22 36 20 13 8 1 0 58 22 2920
2011 Non-supervisor 19 31 23 12 10 4 0 53 23 7569
2008 Supervisor 21 37 20 12 10 1 0 58 22 2102
2008 Non-supervisor 19 32 20 13 11 4 0 54 25 5747

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 35 21 17 8 2 0 52 26 2246
2018 Non-supervisor 20 27 23 14 9 7 0 51 25 6528
2017 Supervisor 15 36 20 17 10 2 0 52 27 2173
2017 Non-supervisor 17 28 22 15 11 7 0 48 28 6194
2014 Supervisor 14 34 22 18 9 2 0 49 28 2243
2014 Non-supervisor 13 28 25 16 10 7 0 44 28 6693
2011 Supervisor 10 36 24 18 8 3 0 48 27 2925
2011 Non-supervisor 12 32 24 16 9 8 0 48 27 7580
2008 Supervisor 8 37 21 20 11 3 0 46 33 2098
2008 Non-supervisor 10 30 22 18 11 9 0 44 31 5748

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 35 20 18 9 1 0 53 27 2247
2018 Non-supervisor 19 33 20 15 10 4 0 53 26 6538
2017 Supervisor 17 40 17 15 10 1 0 57 26 2169
2017 Non-supervisor 17 33 20 15 11 4 0 52 27 6193
2014 Supervisor 15 39 19 16 10 1 0 54 27 2244
2014 Non-supervisor 14 33 21 17 12 3 0 48 30 6688
2011 Supervisor 15 41 18 17 8 1 0 56 25 2924
2011 Non-supervisor 15 36 20 16 10 3 0 53 26 7569
2008 Supervisor 16 41 17 18 8 1 0 57 26 2099
2008 Non-supervisor 14 36 18 18 10 3 0 52 29 5747
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 37 16 10 7 0 0 67 17 2249
2018 Non-supervisor 27 34 18 11 8 0 0 62 20 6527
2017 Supervisor 28 36 16 12 8 0 0 64 20 2174
2017 Non-supervisor 26 35 17 12 9 0 0 61 21 6201
2014 Supervisor 23 39 17 14 7 0 0 62 21 2248
2014 Non-supervisor 21 35 19 14 10 0 0 56 24 6704
2011 Supervisor 24 40 16 12 7 0 0 64 20 2921
2011 Non-supervisor 23 37 18 12 9 0 0 61 21 7592

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 42 13 11 5 0 0 70 17 2249
2018 Non-supervisor 30 41 13 10 5 0 0 72 15 6538
2017 Supervisor 28 43 13 11 6 0 0 71 16 2174
2017 Non-supervisor 28 42 14 10 6 0 0 70 16 6205

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 34 20 14 9 5 2 54 24 2247
2018 Non-supervisor 13 20 20 15 11 19 3 42 33 6501
2017 Supervisor 15 31 19 18 10 6 2 49 30 2176
2017 Non-supervisor 11 19 19 15 11 22 3 39 35 6204
2014 Supervisor 13 33 19 18 12 4 1 48 32 2248
2014 Non-supervisor 9 20 21 17 13 17 3 36 38 6699

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 39 37 11 7 5 0 0 76 12 2240
2018 Non-supervisor 38 35 13 8 5 1 1 73 13 6518
2017 Supervisor 38 37 11 8 5 0 1 75 14 2174
2017 Non-supervisor 36 36 13 8 5 1 1 73 14 6203
2014 Supervisor 38 38 11 8 5 0 0 76 12 2248
2014 Non-supervisor 36 37 12 8 5 1 1 75 13 6704
2011 Supervisor 38 39 11 8 4 0 0 77 12 2919
2011 Non-supervisor 36 37 13 7 5 1 0 74 13 7597
2008 Supervisor 35 38 12 9 5 0 0 74 14 2101
2008 Non-supervisor 36 34 13 9 6 1 1 70 16 5754

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 34 16 8 5 3 8 67 15 2253
2017 Supervisor 26 36 15 9 5 3 6 68 16 2173
2014 Supervisor 25 36 16 9 5 3 6 67 16 2249

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 46 10 11 4 0 0 75 15 2251
2018 Non-supervisor 25 44 11 14 6 0 1 69 20 6546
2017 Supervisor 31 41 11 11 5 0 0 73 17 2174
2017 Non-supervisor 25 38 13 14 9 0 0 64 23 6202
2014 Supervisor 28 38 12 13 8 0 0 67 22 2248
2014 Non-supervisor 24 38 13 15 9 0 0 63 24 6706
2011 Supervisor 36 41 11 8 4 0 0 77 12 2923
2011 Non-supervisor 28 42 13 11 5 0 1 70 17 7584
2008 Supervisor 33 43 12 9 3 0 0 76 12 2100
2008 Non-supervisor 27 42 13 11 5 0 1 70 17 5753

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 46 39 7 5 2 0 0 86 7 2246
2018 Non-supervisor 37 40 11 8 4 0 0 77 11 6532
2017 Supervisor 49 38 7 4 2 0 0 87 6 2173
2017 Non-supervisor 36 40 12 7 4 0 0 77 11 6200
2014 Supervisor 44 40 9 5 2 0 0 84 7 2249
2014 Non-supervisor 34 40 14 8 4 0 0 74 12 6702
2011 Supervisor 48 37 9 4 2 0 0 85 6 2919
2011 Non-supervisor 37 37 13 8 4 0 0 75 12 7579
2008 Supervisor 45 40 8 5 2 0 0 85 6 2101
2008 Non-supervisor 33 43 12 8 4 0 0 76 12 5751

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 54 36 5 4 1 0 0 90 5 2227
2018 Non-supervisor 43 39 9 6 3 0 0 82 9 6497
2017 Supervisor 55 35 4 3 2 0 0 91 5 2169
2017 Non-supervisor 43 39 9 6 3 0 0 82 9 6193
2014 Supervisor 51 38 6 3 2 0 0 89 5 2246
2014 Non-supervisor 40 39 10 7 4 0 0 80 10 6702
2011 Supervisor 53 38 5 3 1 0 0 92 4 2923
2011 Non-supervisor 41 39 9 6 4 0 0 81 10 7589
2008 Supervisor 51 41 5 2 1 0 0 92 3 2102
2008 Non-supervisor 41 43 8 5 3 0 0 83 8 5754

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 39 18 10 7 1 0 64 17 2241
2018 Non-supervisor 23 34 19 12 9 3 0 59 21 6526
2017 Supervisor 29 38 15 11 6 1 0 68 17 2164
2017 Non-supervisor 25 33 17 12 8 3 1 61 21 6196
2014 Supervisor 22 34 16 16 10 1 0 57 26 2239
2014 Non-supervisor 19 32 18 16 12 3 1 53 29 6680
2011 Supervisor 26 38 16 13 6 1 0 65 19 2921
2011 Non-supervisor 23 35 18 12 9 2 1 59 22 7582
2008 Supervisor 22 42 17 12 6 0 0 65 18 2102
2008 Non-supervisor 20 38 18 13 9 2 0 59 22 5750

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 33 16 12 10 1 1 61 23 2243
2018 Non-supervisor 22 30 16 14 14 2 2 54 29 6525
2017 Supervisor 27 32 12 14 11 1 2 61 26 2172
2017 Non-supervisor 21 29 16 14 15 3 3 53 31 6199
2014 Supervisor 20 30 16 16 15 2 1 52 32 2244
2014 Non-supervisor 13 25 17 18 21 3 3 41 41 6684
2011 Supervisor 22 34 15 14 12 1 1 57 27 2922
2011 Non-supervisor 15 28 17 17 18 2 3 45 37 7585
2008 Supervisor 22 35 14 14 13 1 1 59 28 2098
2008 Non-supervisor 18 33 14 14 16 2 2 54 31 5743

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 39 39 9 7 5 0 0 79 12 2239
2018 Non-supervisor 26 38 17 12 7 0 1 64 19 6496
2017 Supervisor 38 40 10 7 4 0 0 78 12 2167
2017 Non-supervisor 25 39 16 12 8 0 1 64 20 6187
2014 Supervisor 31 44 9 10 5 0 0 75 16 2249
2014 Non-supervisor 18 40 16 15 10 0 1 59 25 6700
2011 Supervisor 38 41 9 8 3 0 0 79 11 2922
2011 Non-supervisor 25 40 16 11 7 0 0 66 18 7578

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 42 35 11 7 4 0 0 78 11 2238
2018 Non-supervisor 31 35 18 10 6 0 0 66 16 6499
2017 Supervisor 41 35 11 8 5 0 0 76 13 2168
2017 Non-supervisor 30 36 17 11 6 0 0 66 17 6190
2014 Supervisor 35 39 11 9 6 0 0 74 15 2249
2014 Non-supervisor 24 37 18 12 8 0 0 62 20 6703

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 36 13 9 6 0 0 72 15 2241
2018 Non-supervisor 30 37 16 10 6 0 0 68 16 6503
2017 Supervisor 35 38 12 10 5 0 0 73 14 2167
2017 Non-supervisor 30 38 14 11 6 0 0 69 17 6189
2014 Supervisor 32 40 14 10 5 0 0 71 15 2247
2014 Non-supervisor 27 40 16 11 6 0 0 67 17 6701
2011 Supervisor 34 42 12 8 3 0 0 77 11 2919
2011 Non-supervisor 34 41 13 8 3 0 0 76 11 7579

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 25 43 19 6 4 2 0 69 11 2249
2018 Non-supervisor 20 35 24 10 6 5 0 58 17 6533
2017 Supervisor 26 41 18 8 5 2 0 68 13 2173
2017 Non-supervisor 19 35 23 10 7 6 1 57 18 6193

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 43 35 9 8 4 0 0 79 12 2247
2018 Non-supervisor 46 34 10 5 3 0 1 81 9 6534
2017 Supervisor 42 35 9 8 5 0 0 78 13 2169
2017 Non-supervisor 43 34 11 7 4 0 1 78 11 6196
2014 Supervisor 33 37 13 10 6 0 1 71 16 2248
2014 Non-supervisor 36 35 13 8 5 1 1 73 14 6701
2011 Supervisor 35 37 12 10 5 0 1 73 15 2919
2011 Non-supervisor 38 36 12 7 4 1 1 76 12 7585

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 29 23 15 10 0 0 51 25 2249
2018 Non-supervisor 42 33 14 6 3 0 1 77 9 6557
2017 Supervisor 20 34 22 14 9 0 1 55 23 2173
2017 Non-supervisor 40 36 14 6 3 0 1 77 9 6205
2014 Supervisor 24 33 23 12 7 0 0 57 20 2249
2014 Non-supervisor 42 34 15 5 3 0 1 77 8 6707
2011 Supervisor 20 33 23 15 9 0 0 53 24 2924
2011 Non-supervisor 39 35 16 6 4 0 1 75 9 7580
2008 Supervisor 15 31 27 17 10 0 0 46 27 2098
2008 Non-supervisor 33 37 18 8 4 0 0 70 12 5745

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Supervisor 33 35 33 2246
2018 Non-supervisor 25 40 34 6558
2017 Supervisor 34 36 31 2173
2017 Non-supervisor 26 41 33 6201
2014 Supervisor 34 34 32 2243
2014 Non-supervisor 27 39 34 6679
2011 Supervisor 33 37 30 2919
2011 Non-supervisor 29 39 32 7596

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Supervisor 21 32 36 4 1 6 736
2018 Non-supervisor 14 31 35 5 8 7 1651
2017 Supervisor 22 29 38 4 1 6 736
2017 Non-supervisor 18 27 33 6 10 6 1588
2014 Supervisor 24 28 35 5 9999 8 771
2014 Non-supervisor 19 28 33 9 9999 12 1824
2011 Supervisor 24 31 31 6 9999 7 973
2011 Non-supervisor 19 29 33 6 9999 12 2227
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 48 39 8 4 1 0 0 87 5 2250
2018 Non-supervisor 40 43 10 4 2 0 0 84 7 6518
2017 Supervisor 42 42 9 4 2 0 0 85 6 2170
2017 Non-supervisor 36 43 12 5 4 0 0 79 9 6202
2014 Supervisor 42 42 10 5 2 0 0 84 7 2247
2014 Non-supervisor 34 43 13 6 3 1 0 78 9 6701
2011 Supervisor 42 41 9 5 2 0 0 84 7 2921
2011 Non-supervisor 35 42 13 6 3 1 0 78 9 7590
2008 Supervisor 46 39 8 4 2 0 0 85 6 2098
2008 Non-supervisor 39 40 12 5 3 1 0 80 9 5745

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 45 18 11 4 0 0 66 15 2245
2018 Non-supervisor 24 43 19 8 4 2 0 68 12 6527
2017 Supervisor 22 45 18 10 5 0 0 68 14 2170
2017 Non-supervisor 23 42 19 9 4 2 0 67 14 6197
2014 Supervisor 25 45 16 10 4 1 0 70 14 2247
2014 Non-supervisor 22 43 20 9 4 2 0 67 13 6697
2011 Supervisor 27 44 15 9 4 0 0 72 13 2912
2011 Non-supervisor 26 42 17 8 4 2 0 70 12 7581

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 32 36 13 3 0 1 16 47 2248
2018 Non-supervisor 11 25 34 19 8 1 2 28 37 6529
2017 Supervisor 15 31 36 13 4 0 1 17 47 2170
2017 Non-supervisor 12 24 34 17 8 1 4 26 39 6170
2014 Supervisor 14 34 36 12 3 0 1 15 48 2248
2014 Non-supervisor 11 28 35 16 7 1 3 23 41 6691
2011 Supervisor 15 35 36 10 3 0 1 14 50 2917
2011 Non-supervisor 11 26 34 18 7 1 3 26 39 7563
2008 Supervisor 16 39 33 9 3 0 1 11 56 2098
2008 Non-supervisor 12 28 33 17 7 1 3 24 41 5747

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 26 32 19 6 1 1 26 41 2244
2018 Non-supervisor 11 19 28 22 14 3 2 38 33 6501
2017 Supervisor 14 24 34 19 7 1 1 26 40 2165
2017 Non-supervisor 12 20 28 19 12 4 5 35 35 6157
2014 Supervisor 13 26 34 19 6 1 1 26 40 2249
2014 Non-supervisor 11 21 29 21 10 4 4 34 35 6681
2011 Supervisor 13 26 33 18 8 1 1 26 40 2920
2011 Non-supervisor 10 20 29 21 13 4 5 37 32 7551
2008 Supervisor 16 28 30 18 6 1 1 24 45 2095
2008 Non-supervisor 12 21 28 20 11 4 4 34 36 5725

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 32 30 11 4 0 1 16 54 2243
2018 Non-supervisor 14 24 29 17 10 2 4 28 41 6505
2017 Supervisor 22 31 31 11 4 0 1 15 53 2169
2017 Non-supervisor 17 24 28 14 8 3 6 25 44 6160
2014 Supervisor 27 32 27 9 3 0 1 12 60 2244
2014 Non-supervisor 19 26 27 14 7 3 5 23 48 6688
2011 Supervisor 27 33 26 9 3 0 1 13 61 2917
2011 Non-supervisor 19 25 27 13 8 3 6 23 47 7557
2008 Supervisor 28 32 26 10 3 0 1 13 61 2093
2008 Non-supervisor 20 25 26 14 7 3 5 24 48 5724

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 26 39 16 4 0 0 20 41 2238
2018 Non-supervisor 8 16 31 27 14 1 3 43 25 6490
2017 Supervisor 14 26 39 17 4 0 1 21 39 2160
2017 Non-supervisor 10 17 31 24 12 1 4 38 29 6150
2014 Supervisor 14 28 39 14 3 0 1 18 42 2243
2014 Non-supervisor 9 19 34 23 10 1 3 35 30 6676
2011 Supervisor 16 31 35 13 3 0 1 17 48 2911
2011 Non-supervisor 9 20 34 22 10 1 3 34 30 7543
2008 Supervisor 18 31 35 13 3 0 0 16 49 2096
2008 Non-supervisor 11 20 33 22 10 1 3 33 33 5717

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 32 31 11 4 0 1 15 54 2247
2018 Non-supervisor 13 21 28 20 13 2 3 35 35 6525
2017 Supervisor 24 31 29 12 4 0 1 16 55 2166
2017 Non-supervisor 15 21 26 18 12 2 5 32 39 6153
2014 Supervisor 28 32 28 9 3 0 1 12 60 2246
2014 Non-supervisor 18 25 27 16 9 1 4 26 45 6687
2011 Supervisor 27 33 26 10 3 0 1 13 60 2922
2011 Non-supervisor 15 22 29 18 10 1 5 30 40 7557
2008 Supervisor 28 35 26 8 3 0 1 11 63 2094
2008 Non-supervisor 16 23 27 18 10 1 5 30 41 5725

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 17 26 31 18 6 0 1 25 43 2241
2018 Non-supervisor 12 20 25 21 14 4 4 38 35 6501
2017 Supervisor 16 25 30 20 7 1 2 28 42 2169
2017 Non-supervisor 13 18 25 20 13 4 6 37 36 6173
2014 Supervisor 12 22 32 23 8 1 2 32 35 2247
2014 Non-supervisor 11 18 25 22 14 4 6 40 32 6686
2011 Supervisor 13 24 31 21 8 1 2 30 38 2918
2011 Non-supervisor 10 18 25 23 14 3 6 41 31 7542
2008 Supervisor 19 27 30 17 5 1 2 22 47 2099
2008 Non-supervisor 13 22 26 19 11 4 5 33 38 5731

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 32 33 10 3 0 1 13 53 2245
2018 Non-supervisor 15 23 31 17 9 3 3 27 40 6522
2017 Supervisor 20 30 35 10 3 1 1 14 51 2172
2017 Non-supervisor 16 23 31 14 8 3 4 24 43 6167
2014 Supervisor 22 30 34 9 3 1 1 13 53 2248
2014 Non-supervisor 17 24 32 13 8 2 4 22 43 6694

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 49 34 8 6 4 0 0 82 10 2245
2018 Non-supervisor 42 31 10 9 6 1 0 75 15 6513
2017 Supervisor 51 32 7 6 5 0 0 83 10 2174
2017 Non-supervisor 43 32 10 8 6 1 0 76 14 6190
2014 Supervisor 50 33 7 6 3 0 0 83 9 2248
2014 Non-supervisor 40 32 11 9 6 1 0 74 15 6706

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 47 39 7 5 2 0 0 86 7 2243
2018 Non-supervisor 48 36 8 6 3 0 0 84 8 6506
2017 Supervisor 43 40 8 6 3 0 0 83 9 2171
2017 Non-supervisor 44 39 8 6 3 0 0 83 9 6194
2014 Supervisor 43 44 6 5 2 0 0 86 8 2249
2014 Non-supervisor 41 41 9 6 3 0 0 82 9 6703

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 45 41 8 4 2 0 0 86 5 2249
2018 Non-supervisor 37 40 13 5 3 2 1 78 8 6519

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 45 38 11 3 1 2 0 85 4 2243
2018 Non-supervisor 41 36 13 3 2 4 1 81 5 6521
2017 Supervisor 44 39 10 3 2 3 0 86 4 2176
2017 Non-supervisor 37 36 15 4 2 5 1 78 6 6189
2014 Supervisor 44 39 11 2 1 2 0 86 3 2241
2014 Non-supervisor 38 37 13 3 2 6 1 80 6 6677

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 43 41 10 3 2 1 0 86 5 2243
2018 Non-supervisor 42 38 12 4 2 2 0 81 7 6521
2017 Supervisor 43 41 10 3 2 1 0 85 5 2169
2017 Non-supervisor 38 40 12 4 2 3 0 81 7 6195
2014 Supervisor 41 41 11 4 2 1 0 83 6 2242
2014 Non-supervisor 36 39 14 5 3 3 0 78 8 6679
2011 Supervisor 34 43 13 5 2 2 0 79 7 2924
2011 Non-supervisor 29 41 17 5 4 4 0 73 9 7579

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 47 39 8 3 2 0 0 86 6 2237
2018 Non-supervisor 47 37 10 4 3 0 0 84 6 6518
2017 Supervisor 45 40 8 4 3 0 0 85 7 2173
2017 Non-supervisor 43 39 9 5 3 0 0 83 8 6194
2014 Supervisor 46 39 9 4 2 0 0 85 6 2242
2014 Non-supervisor 41 39 12 5 3 1 0 81 8 6672
2011 Supervisor 40 42 11 5 3 0 0 82 8 2919
2011 Non-supervisor 37 40 13 5 3 1 0 78 9 7569
2008 Supervisor 35 44 12 5 3 0 0 80 9 2097
2008 Non-supervisor 33 41 13 7 5 1 0 75 12 5752

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 25 41 15 9 5 2 2 69 15 2249
2018 Non-supervisor 23 32 18 9 7 7 4 62 18 6519
2017 Supervisor 29 37 14 9 7 3 2 70 16 2174
2017 Non-supervisor 26 30 17 8 7 7 5 64 17 6191
2014 Supervisor 32 39 13 9 4 1 1 74 13 2248
2014 Non-supervisor 27 32 17 9 7 5 4 64 18 6705

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 41 11 6 3 1 1 80 9 2242
2018 Non-supervisor 29 39 15 9 5 2 1 71 14 6534
2017 Supervisor 43 40 8 6 2 1 0 84 8 2163
2017 Non-supervisor 30 38 13 10 5 3 1 71 15 6184
2014 Supervisor 49 36 7 4 1 1 0 87 6 2241
2014 Non-supervisor 33 41 12 6 4 3 1 77 10 6688
2011 Supervisor 46 36 8 5 2 2 0 84 8 2922
2011 Non-supervisor 35 38 12 7 4 4 1 76 12 7567
2008 Supervisor 47 35 8 5 3 2 0 84 8 2099
2008 Non-supervisor 33 36 12 9 5 4 1 72 15 5751

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 41 17 6 3 1 0 73 9 2234
2018 Non-supervisor 29 39 20 6 4 2 0 70 10 6520

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 28 21 14 10 8 2 50 26 2245
2018 Non-supervisor 19 26 21 13 11 9 2 50 27 6533
2017 Supervisor 18 25 18 14 13 7 4 49 30 2163
2017 Non-supervisor 16 24 19 13 13 11 3 47 30 6193
2014 Supervisor 17 26 20 15 12 7 4 48 30 2244
2014 Non-supervisor 13 24 20 16 13 12 2 43 34 6677
2011 Supervisor 16 23 21 15 10 9 5 46 29 2920
2011 Non-supervisor 13 22 21 14 12 15 3 43 31 7575

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 12 88 2256
2018 Non-supervisor 13 87 6541

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Supervisor 42 283
2018 Non-supervisor 52 830

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 55 283
2018 Non-supervisor 60 830

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 19 283
2018 Non-supervisor 3 830

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 283
2018 Non-supervisor 7 830

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 2 283
2018 Non-supervisor 3 830

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 283
2018 Non-supervisor 4 830

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Supervisor 46 284
2018 Non-supervisor 36 827

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Supervisor 41 284
2018 Non-supervisor 40 827

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Supervisor 46 284
2018 Non-supervisor 46 827

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Supervisor 43 284
2018 Non-supervisor 43 827

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Supervisor 38 284
2018 Non-supervisor 29 827

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Supervisor 51 284
2018 Non-supervisor 55 827

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Supervisor 37 284
2018 Non-supervisor 31 827

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Supervisor 4 284
2018 Non-supervisor 8 827

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Supervisor 11 284
2018 Non-supervisor 9 827

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Supervisor 42 284
2018 Non-supervisor 48 827

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Supervisor 24 284
2018 Non-supervisor 21 827

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 17 284
2018 Non-supervisor 16 827

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 70 283
2018 Non-supervisor 51 831

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 37 283
2018 Non-supervisor 22 831

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 16 283
2018 Non-supervisor 7 831

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 283
2018 Non-supervisor 18 831

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 283
2018 Non-supervisor 8 831

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 283
2018 Non-supervisor 6 831

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 283
2018 Non-supervisor 14 831

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 15 283
2018 Non-supervisor 11 831

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 18 283
2018 Non-supervisor 28 831

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 13 267
2018 Non-supervisor 14 787

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 20 267
2018 Non-supervisor 22 787

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 9 267
2018 Non-supervisor 11 787

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 267
2018 Non-supervisor 8 787

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 13 267
2018 Non-supervisor 9 787

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 16 267
2018 Non-supervisor 10 787

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 267
2018 Non-supervisor 14 787

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 267
2018 Non-supervisor 15 787

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 267
2018 Non-supervisor 13 787

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 28 267
2018 Non-supervisor 28 787

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 9 267
2018 Non-supervisor 9 787

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 39 267
2018 Non-supervisor 47 787

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 2 267
2018 Non-supervisor 1 787

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 50 267
2018 Non-supervisor 50 787

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 3 267
2018 Non-supervisor 4 787

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 11 267
2018 Non-supervisor 11 787

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 24 21 6 4 21 5 58 14 2243
2018 Non-supervisor 18 17 21 6 5 27 7 53 16 6549
2017 Supervisor 18 25 18 6 6 19 7 58 17 2175
2017 Non-supervisor 15 17 18 5 5 30 9 52 18 6200
2014 Supervisor 20 22 20 6 5 21 6 58 15 2242
2014 Non-supervisor 13 17 20 5 6 30 8 48 19 6682

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 34 37 15 5 3 6 0 75 9 2243
2018 Non-supervisor 29 32 18 5 4 11 1 70 10 6536
2017 Supervisor 31 36 16 5 5 6 1 72 11 2173
2017 Non-supervisor 27 32 17 5 4 14 2 69 11 6188
2014 Supervisor 31 35 18 5 3 8 1 72 9 2242
2014 Non-supervisor 22 30 20 5 4 16 2 63 12 6682
2011 Supervisor 32 41 15 4 2 5 0 77 7 2918
2011 Non-supervisor 28 35 17 5 3 11 1 71 9 7573

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 6 94 2246
2018 Non-supervisor 6 94 6539

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Supervisor 26 135
2018 Non-supervisor 35 366

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 76 135
2018 Non-supervisor 79 366

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 9 135
2018 Non-supervisor 2 366

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Supervisor 9 135
2018 Non-supervisor 7 366

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 135
2018 Non-supervisor 10 366

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Supervisor 15 135
2018 Non-supervisor 16 366

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Supervisor 17 135
2018 Non-supervisor 15 366

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 135
2018 Non-supervisor 11 366

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Supervisor 34 135
2018 Non-supervisor 27 366

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Supervisor 25 135
2018 Non-supervisor 22 366

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 135
2018 Non-supervisor 7 366

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Supervisor 11 135
2018 Non-supervisor 12 366

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Supervisor 13 135
2018 Non-supervisor 18 366

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 29 135
2018 Non-supervisor 27 366

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 43 134
2018 Non-supervisor 31 366

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 134
2018 Non-supervisor 15 366

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 9 134
2018 Non-supervisor 8 366

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 134
2018 Non-supervisor 16 366

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 134
2018 Non-supervisor 5 366

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 134
2018 Non-supervisor 5 366

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 13 134
2018 Non-supervisor 11 366

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 134
2018 Non-supervisor 9 366

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 39 134
2018 Non-supervisor 48 366

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 127
2018 Non-supervisor 5 347

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 18 127
2018 Non-supervisor 11 347

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 4 127
2018 Non-supervisor 3 347

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 127
2018 Non-supervisor 5 347

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 5 127
2018 Non-supervisor 10 347

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 4 127
2018 Non-supervisor 14 347

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 127
2018 Non-supervisor 13 347

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 24 127
2018 Non-supervisor 32 347

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 127
2018 Non-supervisor 12 347

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 31 127
2018 Non-supervisor 49 347

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 63 127
2018 Non-supervisor 63 347

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 16 127
2018 Non-supervisor 14 347

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 23 21 3 3 25 6 63 8 2240
2018 Non-supervisor 19 17 22 3 3 31 6 57 9 6527
2017 Supervisor 20 23 19 2 3 27 7 64 7 2169
2017 Non-supervisor 16 18 18 2 3 35 8 59 9 6202
2014 Supervisor 21 19 21 2 2 28 7 62 6 2240
2014 Non-supervisor 13 17 20 2 3 36 8 54 10 6677

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 34 37 15 3 2 8 1 77 6 2238
2018 Non-supervisor 30 32 19 3 2 13 1 72 6 6527
2017 Supervisor 35 34 14 3 2 9 1 78 6 2169
2017 Non-supervisor 29 32 15 3 2 16 2 75 6 6195
2014 Supervisor 34 34 16 2 1 11 1 77 4 2240
2014 Non-supervisor 24 31 19 3 3 19 2 69 7 6680
2011 Supervisor 39 39 13 2 1 6 0 83 3 2914
2011 Non-supervisor 32 37 15 3 2 12 0 78 5 7556
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 55 28 9 4 4 1 0 83 8 2232
2018 Non-supervisor 54 27 10 3 4 1 0 82 8 6500
2017 Supervisor 55 26 9 3 5 1 0 82 8 2172
2017 Non-supervisor 56 25 10 4 4 2 0 82 8 6202

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 41 12 5 3 1 0 80 8 2243
2018 Non-supervisor 33 41 15 6 3 3 0 76 9 6543
2017 Supervisor 29 43 16 7 3 2 0 74 10 2167
2017 Non-supervisor 23 40 18 8 5 6 0 67 14 6195

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 40 18 11 6 1 0 64 18 2256
2018 Non-supervisor 26 36 17 12 7 2 0 63 19 6543
2017 Supervisor 16 42 19 14 8 1 0 58 23 2173
2017 Non-supervisor 17 39 19 13 9 2 0 57 23 6199

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 25 25 17 18 0 1 40 35 2250
2018 Non-supervisor 20 23 23 14 18 0 1 44 32 6540
2017 Supervisor 18 21 21 17 21 0 2 40 38 2171
2017 Non-supervisor 19 23 20 15 20 0 3 43 36 6192

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 21 32 22 17 0 0 29 39 2250
2018 Non-supervisor 21 27 28 14 9 0 1 48 23 6539
2017 Supervisor 9 23 28 22 18 0 0 32 40 2171
2017 Non-supervisor 19 25 27 15 11 0 1 45 27 6198

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 9 27 31 20 13 0 0 36 33 2245
2018 Non-supervisor 26 29 23 13 7 0 2 57 20 6514
2017 Supervisor 11 28 28 18 15 0 1 38 33 2168
2017 Non-supervisor 23 27 23 13 9 1 3 52 24 6190

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 9 21 30 22 17 0 0 30 40 2236
2018 Non-supervisor 24 25 21 15 12 1 2 50 28 6512
2017 Supervisor 10 21 26 23 19 0 1 32 42 2173
2017 Non-supervisor 21 23 21 17 14 1 3 46 32 6188

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 27 21 11 8 0 3 58 20 2244
2018 Non-supervisor 49 22 13 5 4 1 6 77 10 6530
2017 Supervisor 27 29 20 11 9 0 4 59 20 2169
2017 Non-supervisor 43 23 13 5 5 1 10 74 11 6174

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 28 26 14 10 0 0 51 24 2248
2018 Non-supervisor 37 27 20 9 7 1 1 64 16 6518
2017 Supervisor 22 31 26 12 8 0 0 53 21 2164
2017 Non-supervisor 32 30 21 9 6 0 1 63 16 6185

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 37 26 12 5 0 0 57 17 2236
2018 Non-supervisor 28 31 23 10 5 1 2 61 16 6512
2017 Supervisor 21 37 23 11 7 0 1 58 18 2166
2017 Non-supervisor 28 31 21 10 6 1 2 61 17 6170

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 12 30 30 19 9 0 0 42 28 2238
2018 Non-supervisor 24 30 24 13 7 1 1 55 21 6518
2017 Supervisor 13 31 25 18 12 0 0 44 30 2165
2017 Non-supervisor 23 29 23 13 9 1 2 53 23 6183

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 33 27 15 7 0 0 51 22 2234
2018 Non-supervisor 28 30 22 12 7 1 1 59 19 6511
2017 Supervisor 21 32 22 14 10 0 1 54 24 2162
2017 Non-supervisor 28 30 20 13 7 1 2 59 20 6188

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 29 26 16 9 0 0 48 25 2225
2018 Non-supervisor 29 28 22 12 7 1 1 58 20 6498
2017 Supervisor 20 27 26 15 12 0 0 47 27 2155
2017 Non-supervisor 26 29 20 13 8 1 2 57 22 6176

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 51 26 12 5 4 0 2 79 9 2229
2018 Non-supervisor 53 23 12 4 4 1 3 78 9 6492
2017 Supervisor 57 23 11 5 3 0 1 81 8 2167
2017 Non-supervisor 54 23 12 5 3 0 3 80 8 6188

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 72 15 5 2 1 1 5 91 4 2227
2018 Non-supervisor 68 15 6 2 2 1 5 88 5 6501

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 70 13 6 3 4 1 3 86 7 2225
2018 Non-supervisor 69 13 6 3 4 1 4 86 7 6501
2017 Supervisor 70 13 6 4 4 0 3 86 8 2173
2017 Non-supervisor 70 12 6 3 3 1 5 87 7 6185

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 52 29 11 4 2 0 1 83 6 2244
2018 Non-supervisor 59 22 10 4 2 0 2 83 7 6521
2017 Supervisor 55 27 10 4 3 0 2 83 6 2166
2017 Non-supervisor 58 24 8 4 2 0 4 85 6 6189

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 54 23 11 6 5 0 1 78 11 2244
2018 Non-supervisor 59 19 9 6 5 0 2 80 11 6500
2017 Supervisor 58 20 9 5 5 0 2 80 11 2169
2017 Non-supervisor 62 17 8 5 4 1 3 82 9 6194

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 45 31 15 5 3 0 1 77 8 2229
2018 Non-supervisor 60 6 2 1 0 1 30 94 2 6474
2017 Supervisor 47 30 14 5 3 0 2 78 8 2168
2017 Non-supervisor 59 6 2 1 1 0 31 95 2 6188

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 59 24 10 3 2 0 2 85 5 2239
2018 Non-supervisor 64 18 8 2 1 1 6 88 3 6487
2017 Supervisor 63 21 9 3 1 0 3 87 4 2158
2017 Non-supervisor 64 16 6 3 1 1 9 89 4 6155

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 76 14 4 1 2 0 2 92 3 2243
2018 Non-supervisor 61 15 8 5 6 1 4 80 11 6512
2017 Supervisor 76 12 4 2 2 0 3 91 4 2170
2017 Non-supervisor 61 16 8 4 4 1 5 82 9 6196

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 52 29 12 3 1 0 2 83 5 2244
2018 Non-supervisor 49 27 13 5 3 0 3 78 8 6508
2017 Supervisor 56 26 11 4 1 0 2 84 5 2166
2017 Non-supervisor 49 28 13 4 2 0 4 80 7 6188

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 26 41 19 6 0 0 34 25 2249
2018 Non-supervisor 15 33 34 12 5 0 0 49 16 6548
2017 Supervisor 6 24 43 19 9 0 0 30 27 2174
2017 Non-supervisor 13 29 37 14 6 0 0 42 20 6201

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 12 24 40 18 7 0 0 24 36 2213
2018 Non-supervisor 9 17 38 24 12 0 0 36 26 6457
2017 Supervisor 11 24 42 17 5 0 0 23 35 2167
2017 Non-supervisor 8 19 37 23 12 0 1 35 27 6181
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 30 25 11 13 1 0 20 80 2255
2018 Non-supervisor 29 26 21 12 10 1 1 29 71 6557
2017 Supervisor 25 28 21 12 12 1 0 26 74 2174
2017 Non-supervisor 30 23 20 11 13 2 1 31 69 6207

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 17 1768
2018 Non-supervisor 23 4541
2017 Supervisor 16 1565
2017 Non-supervisor 23 4091

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 38 1768
2018 Non-supervisor 34 4541
2017 Supervisor 37 1565
2017 Non-supervisor 35 4091

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 18 1768
2018 Non-supervisor 27 4541
2017 Supervisor 14 1565
2017 Non-supervisor 22 4091

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 57 1768
2018 Non-supervisor 43 4541
2017 Supervisor 63 1565
2017 Non-supervisor 45 4091

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Supervisor 5 1768
2018 Non-supervisor 7 4541
2017 Supervisor 5 1565
2017 Non-supervisor 7 4091

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 43 1768
2018 Non-supervisor 29 4541

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 34 1768
2018 Non-supervisor 35 4541
2017 Supervisor 39 1565
2017 Non-supervisor 41 4091

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Supervisor 4 35 20 12 6 22 1720
2018 Non-supervisor 6 43 18 11 5 17 4316
2017 Supervisor 7 42 20 11 5 14 1545
2017 Non-supervisor 7 47 18 10 4 13 3985

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 27 73 1757
2018 Non-supervisor 31 69 4517

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 17 17 11 13 0 5 57 25 2253
2018 Non-supervisor 38 16 14 10 12 1 9 59 25 6536

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 20 19 19 25 1 7 31 48 1765
2018 Non-supervisor 11 22 19 18 22 2 7 35 44 4532
2017 Supervisor 8 19 15 18 29 1 9 30 53 1567
2017 Non-supervisor 11 22 15 17 24 2 9 37 46 4122

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 4 11 16 21 40 2 6 17 66 1764
2018 Non-supervisor 6 14 16 20 35 2 6 22 61 4531
2017 Supervisor 3 9 12 17 48 3 9 13 73 1570
2017 Non-supervisor 5 10 12 17 44 3 9 18 69 4124
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