2018 Public Service Employee Survey Results by Theme for Fisheries and Oceans Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - SO

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 34 48 10 6 2 0 0 82 8 412
2018 SO-03 39 43 12 3 3 0 0 82 6 102
2018 SO-04 36 44 10 7 2 0 0 80 10 81
2018 SO-05 34 50 9 5 2 0 0 84 7 56
2018 SO-06 36 48 8 4 4 0 0 84 8 25
2018 SO-07 19 60 10 10 2 0 0 79 12 42
2018 SO-08 33 59 7 0 0 0 0 93 0 27
2018 SO-09 25 58 8 8 0 0 0 83 8 12
2018 SO-10 15 46 23 15 0 0 0 62 15 13
2018 SO-11 42 58 0 0 0 0 0 100 0 12
2017 SO 38 41 8 9 3 0 0 80 12 160
2017 SO-00 40 40 0 20 0 0 0 80 20 10
2017 SO-03 30 42 12 9 6 0 0 73 15 33
2017 SO-04 45 35 4 9 8 0 0 80 16 28
2017 SO-05 40 47 13 0 0 0 0 87 0 15
2017 SO-06 50 33 8 8 0 0 0 83 8 12
2017 SO-07 50 29 14 7 0 0 0 79 7 14
2017 SO-08 36 45 9 9 0 0 0 82 9 11
2014 SO 39 46 8 5 2 0 1 85 7 282
2014 SO-03 35 48 12 3 2 0 0 83 5 66
2014 SO-04 57 38 4 2 0 0 0 94 2 53
2014 SO-05 43 37 7 13 0 0 0 80 13 30
2014 SO-06 36 57 0 7 0 0 0 93 7 14
2014 SO-07 38 45 8 5 4 0 0 83 9 27
2014 SO-08 47 47 0 7 0 0 0 93 7 15
2014 SO-10 40 50 0 0 10 0 0 90 10 10
2011 SO 39 44 10 4 2 0 0 83 6 505
2011 SO-01 50 36 9 0 5 0 0 86 5 22
2011 SO-02 28 56 4 8 4 0 0 84 12 25
2011 SO-03 44 39 13 2 1 1 0 84 3 98
2011 SO-04 48 38 7 2 4 0 0 87 6 99
2011 SO-05 35 46 12 4 4 0 0 81 8 52
2011 SO-06 29 46 15 5 5 0 0 76 10 41
2011 SO-07 34 54 7 5 0 0 0 88 5 41
2011 SO-08 21 63 11 5 0 0 0 84 5 19
2011 SO-09 45 36 9 9 0 0 0 82 9 22
2011 SO-10 40 50 10 0 0 0 0 90 0 10
2011 SO-11 28 50 11 11 0 0 0 78 11 18
2008 SO 42 42 11 5 1 0 0 83 6 338
2008 SO-01 42 33 8 8 8 0 0 75 17 12
2008 SO-02 39 43 9 9 0 0 0 83 9 23
2008 SO-03 38 41 15 6 0 0 0 79 6 68
2008 SO-04 54 34 7 3 2 0 0 88 5 59
2008 SO-05 33 47 10 10 0 0 0 80 10 30
2008 SO-06 29 52 13 6 0 0 0 81 6 31
2008 SO-07 23 58 15 4 0 0 0 81 4 26
2008 SO-08 62 24 14 0 0 0 0 86 0 21
2008 SO-09 29 59 12 0 0 0 0 88 0 17
2008 SO-10 47 53 0 0 0 0 0 100 0 15
2008 SO-11 67 27 7 0 0 0 0 93 0 15

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 17 41 20 14 7 0 0 58 21 412
2018 SO-03 15 45 19 16 6 0 0 60 22 102
2018 SO-04 17 40 19 14 11 0 0 57 25 81
2018 SO-05 16 41 25 11 5 0 2 58 16 56
2018 SO-06 8 48 24 16 4 0 0 56 20 25
2018 SO-07 12 40 21 12 14 0 0 52 26 42
2018 SO-08 12 62 19 8 0 0 0 73 8 26
2018 SO-09 33 42 17 8 0 0 0 75 8 12
2018 SO-10 8 31 15 31 15 0 0 38 46 13
2018 SO-11 17 33 33 17 0 0 0 50 17 12
2017 SO 14 32 18 20 15 0 0 46 35 159
2017 SO-00 10 10 0 50 30 0 0 20 80 10
2017 SO-03 9 30 24 15 21 0 0 39 36 33
2017 SO-04 15 30 30 11 13 0 0 45 25 28
2017 SO-05 27 20 20 27 7 0 0 47 33 15
2017 SO-06 25 33 8 17 17 0 0 58 33 12
2017 SO-07 21 29 21 21 7 0 0 50 29 14
2017 SO-08 0 64 0 18 18 0 0 64 36 11

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 51 36 8 4 1 0 0 88 4 413
2018 SO-03 57 32 8 2 1 0 0 89 3 102
2018 SO-04 54 32 7 5 1 0 0 86 6 81
2018 SO-05 39 50 7 4 0 0 0 89 4 56
2018 SO-06 36 52 4 8 0 0 0 88 8 25
2018 SO-07 38 48 10 2 2 0 0 86 5 42
2018 SO-08 52 44 4 0 0 0 0 96 0 27
2018 SO-09 67 33 0 0 0 0 0 100 0 12
2018 SO-10 69 23 8 0 0 0 0 92 0 13
2018 SO-11 58 25 8 8 0 0 0 83 8 12
2017 SO 57 32 8 2 1 0 0 89 3 159
2017 SO-00 60 20 0 10 10 0 0 80 20 10
2017 SO-03 45 42 12 0 0 0 0 88 0 33
2017 SO-04 65 26 4 1 4 0 0 91 5 28
2017 SO-05 47 40 7 7 0 0 0 87 7 15
2017 SO-06 67 25 8 0 0 0 0 92 0 12
2017 SO-07 57 29 14 0 0 0 0 86 0 14
2017 SO-08 64 27 9 0 0 0 0 91 0 11
2014 SO 66 26 5 3 0 0 0 92 3 281
2014 SO-03 68 21 8 3 0 0 0 89 3 66
2014 SO-04 79 17 4 0 0 0 0 96 0 52
2014 SO-05 70 23 7 0 0 0 0 93 0 30
2014 SO-06 86 14 0 0 0 0 0 100 0 14
2014 SO-07 60 28 8 4 0 0 0 89 4 27
2014 SO-08 73 27 0 0 0 0 0 100 0 15
2014 SO-10 70 20 0 10 0 0 0 90 10 10
2011 SO 53 38 6 2 1 0 0 91 3 504
2011 SO-01 64 27 0 5 0 5 0 95 5 22
2011 SO-02 48 32 8 8 4 0 0 80 12 25
2011 SO-03 56 40 2 1 1 0 0 96 2 98
2011 SO-04 60 31 5 3 1 0 0 91 4 99
2011 SO-05 51 41 8 0 0 0 0 92 0 51
2011 SO-06 51 34 7 2 5 0 0 85 7 41
2011 SO-07 46 41 12 0 0 0 0 88 0 41
2011 SO-08 53 42 5 0 0 0 0 95 0 19
2011 SO-09 64 32 5 0 0 0 0 95 0 22
2011 SO-10 50 30 20 0 0 0 0 80 0 10
2011 SO-11 33 50 11 6 0 0 0 83 6 18

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 41 43 9 4 1 0 0 85 6 413
2018 SO-03 50 38 7 4 1 0 0 88 5 102
2018 SO-04 46 37 10 5 2 0 0 83 7 81
2018 SO-05 38 45 13 5 0 0 0 82 5 56
2018 SO-06 44 44 4 0 8 0 0 88 8 25
2018 SO-07 19 62 12 7 0 0 0 81 7 42
2018 SO-08 33 63 4 0 0 0 0 96 0 27
2018 SO-09 50 42 8 0 0 0 0 92 0 12
2018 SO-10 38 38 15 8 0 0 0 77 8 13
2018 SO-11 33 50 17 0 0 0 0 83 0 12
2017 SO 38 42 11 8 2 0 0 79 10 160
2017 SO-00 40 30 10 20 0 0 0 70 20 10
2017 SO-03 30 42 12 9 6 0 0 73 15 33
2017 SO-04 45 38 4 10 4 0 0 83 13 28
2017 SO-05 47 33 13 7 0 0 0 80 7 15
2017 SO-06 42 33 17 8 0 0 0 75 8 12
2017 SO-07 43 29 14 14 0 0 0 71 14 14
2017 SO-08 18 73 9 0 0 0 0 91 0 11
2014 SO 50 40 7 1 0 0 1 91 1 282
2014 SO-03 47 45 8 0 0 0 0 92 0 66
2014 SO-04 62 32 6 0 0 0 0 94 0 53
2014 SO-05 57 33 7 3 0 0 0 90 3 30
2014 SO-06 64 36 0 0 0 0 0 100 0 14
2014 SO-07 55 38 8 0 0 0 0 92 0 27
2014 SO-08 60 40 0 0 0 0 0 100 0 15
2014 SO-10 60 20 10 10 0 0 0 80 10 10
2011 SO 46 42 7 4 1 0 0 88 5 505
2011 SO-01 50 36 9 0 0 5 0 90 0 22
2011 SO-02 28 56 4 8 4 0 0 84 12 25
2011 SO-03 51 42 2 3 2 0 0 93 5 97
2011 SO-04 53 36 7 4 0 0 0 89 4 99
2011 SO-05 47 38 8 2 6 0 0 85 8 53
2011 SO-06 34 44 17 2 2 0 0 78 5 41
2011 SO-07 49 37 12 2 0 0 0 85 2 41
2011 SO-08 42 53 0 5 0 0 0 95 5 19
2011 SO-09 41 45 5 9 0 0 0 86 9 22
2011 SO-10 30 60 10 0 0 0 0 90 0 10
2011 SO-11 44 39 6 11 0 0 0 83 11 18
2008 SO 50 40 5 3 1 0 0 91 4 339
2008 SO-01 62 15 0 15 8 0 0 77 23 13
2008 SO-02 46 38 13 0 4 0 0 83 4 24
2008 SO-03 44 41 7 4 1 1 0 87 6 68
2008 SO-04 63 32 3 2 0 0 0 95 2 59
2008 SO-05 48 41 7 3 0 0 0 90 3 29
2008 SO-06 42 52 3 3 0 0 0 94 3 31
2008 SO-07 35 54 8 4 0 0 0 88 4 26
2008 SO-08 57 33 5 5 0 0 0 90 5 21
2008 SO-09 47 47 6 0 0 0 0 94 0 17
2008 SO-10 60 40 0 0 0 0 0 100 0 15
2008 SO-11 60 40 0 0 0 0 0 100 0 15

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 16 33 26 17 7 1 0 49 24 418
2018 SO-03 17 35 20 18 10 0 0 52 28 104
2018 SO-04 20 33 23 19 5 0 0 53 24 83
2018 SO-05 11 26 33 21 9 0 0 37 30 57
2018 SO-06 4 44 28 12 12 0 0 48 24 25
2018 SO-07 5 33 43 12 7 0 0 38 19 42
2018 SO-08 15 44 30 7 4 0 0 59 11 27
2018 SO-09 33 17 42 0 8 0 0 50 8 12
2018 SO-10 15 31 15 23 15 0 0 46 38 13
2018 SO-11 17 33 25 25 0 0 0 50 25 12
2017 SO 15 26 29 20 10 0 0 40 31 160
2017 SO-00 0 30 30 20 20 0 0 30 40 10
2017 SO-03 18 21 27 15 18 0 0 39 33 33
2017 SO-04 15 15 38 15 17 0 0 30 32 28
2017 SO-05 20 20 27 33 0 0 0 40 33 15
2017 SO-06 8 25 25 33 8 0 0 33 42 12
2017 SO-07 21 21 36 21 0 0 0 43 21 14
2017 SO-08 0 55 27 9 9 0 0 55 18 11
2014 SO 19 35 24 14 9 0 0 54 22 287
2014 SO-03 26 35 18 12 7 1 0 63 19 68
2014 SO-04 27 38 13 16 5 0 0 65 22 55
2014 SO-05 7 50 10 20 13 0 0 57 33 30
2014 SO-06 36 21 21 14 7 0 0 57 21 14
2014 SO-07 15 42 24 11 8 0 0 57 19 27
2014 SO-08 13 40 33 7 7 0 0 53 13 15
2011 SO 15 38 23 14 8 1 0 53 23 503
2011 SO-01 19 48 14 10 5 0 5 70 15 21
2011 SO-02 12 36 32 8 12 0 0 48 20 25
2011 SO-03 14 47 31 5 2 1 0 62 7 98
2011 SO-04 20 37 17 18 6 1 0 58 25 98
2011 SO-05 15 44 23 12 6 0 0 60 17 52
2011 SO-06 10 32 22 20 17 0 0 41 37 41
2011 SO-07 5 39 29 17 10 0 0 44 27 41
2011 SO-08 5 42 16 26 11 0 0 47 37 19
2011 SO-09 9 18 14 36 23 0 0 27 59 22
2011 SO-10 10 30 10 50 0 0 0 40 50 10
2011 SO-11 0 44 22 11 22 0 0 44 33 18

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 13 35 24 20 7 1 0 49 27 417
2018 SO-03 13 38 18 20 10 0 0 52 30 104
2018 SO-04 15 37 23 22 4 0 0 51 26 82
2018 SO-05 9 28 30 25 9 0 0 37 33 57
2018 SO-06 4 48 20 12 16 0 0 52 28 25
2018 SO-07 5 33 38 17 7 0 0 38 24 42
2018 SO-08 7 41 33 19 0 0 0 48 19 27
2018 SO-09 25 25 42 8 0 0 0 50 8 12
2018 SO-10 8 31 15 38 8 0 0 38 46 13
2018 SO-11 8 50 17 17 8 0 0 58 25 12
2017 SO 14 26 23 25 12 0 0 40 37 160
2017 SO-00 10 30 10 40 10 0 0 40 50 10
2017 SO-03 12 12 33 27 15 0 0 24 42 33
2017 SO-04 15 23 26 15 21 0 0 38 36 28
2017 SO-05 27 13 27 27 7 0 0 40 33 15
2017 SO-06 17 17 25 25 17 0 0 33 42 12
2017 SO-07 14 43 14 21 7 0 0 57 29 14
2017 SO-08 0 45 27 18 9 0 0 45 27 11
2014 SO 17 38 18 19 8 0 0 55 27 287
2014 SO-03 24 35 15 19 6 1 0 60 25 68
2014 SO-04 25 44 13 16 2 0 0 69 18 55
2014 SO-05 7 43 13 20 17 0 0 50 37 30
2014 SO-06 36 29 14 14 7 0 0 64 21 14
2014 SO-07 8 53 24 8 8 0 0 60 15 27
2014 SO-08 7 53 27 7 7 0 0 60 13 15
2011 SO 10 41 23 14 12 0 0 52 25 504
2011 SO-01 14 41 23 5 14 5 0 57 19 22
2011 SO-02 8 48 20 8 16 0 0 56 24 25
2011 SO-03 8 49 24 10 8 0 0 57 18 98
2011 SO-04 15 42 19 11 12 0 0 57 23 98
2011 SO-05 19 35 31 8 8 0 0 54 15 52
2011 SO-06 2 37 22 20 20 0 0 39 39 41
2011 SO-07 2 41 29 20 7 0 0 44 27 41
2011 SO-08 5 42 26 21 5 0 0 47 26 19
2011 SO-09 9 27 9 27 27 0 0 36 55 22
2011 SO-10 0 30 50 20 0 0 0 30 20 10
2011 SO-11 0 33 17 28 22 0 0 33 50 18
2008 SO 14 42 24 14 7 0 0 56 21 335
2008 SO-01 15 31 23 23 8 0 0 46 31 13
2008 SO-02 17 38 21 21 4 0 0 54 25 24
2008 SO-03 10 49 16 15 9 0 0 60 24 67
2008 SO-04 28 34 21 14 3 0 0 62 17 58
2008 SO-05 10 43 30 10 7 0 0 53 17 30
2008 SO-06 0 50 30 13 7 0 0 50 20 30
2008 SO-07 8 27 38 15 12 0 0 35 27 26
2008 SO-08 10 62 14 5 5 5 0 75 10 21
2008 SO-09 6 53 24 6 12 0 0 59 18 17
2008 SO-10 14 21 43 14 7 0 0 36 21 14
2008 SO-11 21 29 21 14 14 0 0 50 29 14

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 22 28 25 13 7 3 2 53 21 418
2018 SO-03 22 34 17 18 5 2 2 58 24 104
2018 SO-04 20 27 24 10 8 5 6 53 20 83
2018 SO-05 21 18 35 9 12 4 2 41 22 57
2018 SO-06 20 16 32 16 4 8 4 41 23 25
2018 SO-07 7 33 36 14 7 2 0 41 22 42
2018 SO-08 22 41 30 7 0 0 0 63 7 27
2018 SO-09 50 25 8 8 8 0 0 75 17 12
2018 SO-10 31 31 8 15 15 0 0 62 31 13
2018 SO-11 33 8 33 17 0 0 8 45 18 12
2017 SO 24 28 22 14 8 3 1 54 23 160
2017 SO-00 20 10 20 20 20 10 0 33 44 10
2017 SO-03 18 33 21 15 9 3 0 53 25 33
2017 SO-04 30 19 24 4 12 8 4 55 18 28
2017 SO-05 47 13 27 13 0 0 0 60 13 15
2017 SO-06 8 33 25 17 17 0 0 42 33 12
2017 SO-07 21 36 21 21 0 0 0 57 21 14
2017 SO-08 9 55 18 9 0 0 9 70 10 11
2014 SO 28 29 21 8 5 3 6 62 15 285
2014 SO-03 34 34 16 3 3 6 3 75 7 67
2014 SO-04 35 24 22 9 4 2 4 63 14 54
2014 SO-05 23 33 17 10 10 0 7 61 21 30
2014 SO-06 36 21 21 14 0 0 7 62 15 14
2014 SO-07 38 15 32 4 4 0 8 57 8 27
2014 SO-08 20 53 20 0 7 0 0 73 7 15
2011 SO 22 30 22 10 9 5 2 56 20 503
2011 SO-01 23 23 23 5 14 9 5 53 21 22
2011 SO-02 8 40 24 8 16 0 4 50 25 25
2011 SO-03 23 31 23 9 7 4 2 58 17 98
2011 SO-04 27 31 17 13 9 3 0 59 23 98
2011 SO-05 20 33 25 8 4 6 4 59 13 51
2011 SO-06 17 24 29 7 12 5 5 46 22 41
2011 SO-07 15 39 27 5 10 5 0 56 15 41
2011 SO-08 11 37 26 11 11 0 5 50 22 19
2011 SO-09 18 23 18 23 18 0 0 41 41 22
2011 SO-10 30 20 30 10 0 10 0 56 11 10
2011 SO-11 28 22 6 17 17 6 6 56 38 18
2008 SO 21 38 19 10 4 4 2 64 15 334
2008 SO-01 23 38 15 0 23 0 0 62 23 13
2008 SO-02 21 33 17 17 4 4 4 59 23 24
2008 SO-03 19 37 24 13 0 6 0 60 14 67
2008 SO-04 32 40 12 9 4 4 0 75 13 57
2008 SO-05 17 40 23 7 3 7 3 63 11 30
2008 SO-06 10 37 30 17 0 3 3 50 18 30
2008 SO-07 8 35 31 15 4 8 0 46 21 26
2008 SO-08 24 38 24 5 5 0 5 65 10 21
2008 SO-09 29 53 0 6 6 0 6 88 13 17
2008 SO-10 21 36 21 7 14 0 0 57 21 14
2008 SO-11 29 50 7 14 0 0 0 79 14 14
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 33 34 17 7 6 1 1 69 14 409
2018 SO-03 40 36 12 9 3 0 1 76 12 101
2018 SO-04 20 35 22 13 10 0 0 55 23 82
2018 SO-05 40 37 12 4 5 0 2 79 9 57
2018 SO-06 48 24 12 0 12 4 0 75 13 25
2018 SO-07 43 25 15 8 5 3 3 71 13 40
2018 SO-08 19 42 31 4 0 4 0 64 4 26
2018 SO-09 42 42 17 0 0 0 0 83 0 12
2018 SO-10 8 42 25 0 25 0 0 50 25 12
2018 SO-11 27 36 18 18 0 0 0 64 18 11
2017 SO 36 32 16 8 5 1 1 70 14 160
2017 SO-00 20 0 20 20 40 0 0 20 60 10
2017 SO-03 42 30 18 6 0 0 3 75 6 33
2017 SO-04 26 30 27 11 1 4 0 59 13 28
2017 SO-05 67 13 7 7 0 0 7 86 7 15
2017 SO-06 58 25 17 0 0 0 0 83 0 12
2017 SO-07 36 43 14 0 0 7 0 85 0 14
2017 SO-08 27 36 18 0 18 0 0 64 18 11
2014 SO 34 34 19 7 4 1 0 70 11 284
2014 SO-03 40 39 15 4 0 0 1 80 5 67
2014 SO-04 23 36 19 15 8 0 0 58 23 53
2014 SO-05 47 43 7 0 3 0 0 90 3 30
2014 SO-06 43 36 14 0 7 0 0 79 7 14
2014 SO-07 57 34 4 5 0 0 0 91 5 27
2014 SO-08 21 29 36 14 0 0 0 50 14 14
2014 SO-10 0 40 50 0 10 0 0 40 10 10
2011 SO 27 39 16 10 8 1 0 66 17 506
2011 SO-01 27 32 14 5 23 0 0 59 27 22
2011 SO-02 16 56 12 8 8 0 0 72 16 25
2011 SO-03 36 44 11 4 5 0 0 80 9 98
2011 SO-04 26 35 16 11 10 1 0 62 21 99
2011 SO-05 30 45 15 4 4 0 2 77 8 53
2011 SO-06 24 29 17 15 12 2 0 55 28 41
2011 SO-07 12 66 17 2 2 0 0 78 5 41
2011 SO-08 32 21 21 16 11 0 0 53 26 19
2011 SO-09 27 18 14 27 9 5 0 48 38 22
2011 SO-10 20 50 20 10 0 0 0 70 10 10
2011 SO-11 17 11 17 44 11 0 0 28 56 18
2008 SO 30 36 18 7 6 2 0 68 13 338
2008 SO-01 31 23 23 15 8 0 0 54 23 13
2008 SO-02 28 44 12 8 4 4 0 75 13 25
2008 SO-03 39 36 15 3 3 2 2 78 6 66
2008 SO-04 27 32 14 15 8 3 0 61 25 59
2008 SO-05 30 47 17 0 7 0 0 77 7 30
2008 SO-06 42 32 16 0 6 3 0 77 7 31
2008 SO-07 16 52 16 4 12 0 0 68 16 25
2008 SO-08 24 38 24 5 5 5 0 65 10 21
2008 SO-09 24 35 29 6 6 0 0 59 12 17
2008 SO-10 27 13 20 20 13 7 0 43 36 15
2008 SO-11 33 27 27 13 0 0 0 60 13 15

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 31 35 16 10 6 1 1 68 16 409
2018 SO-03 36 40 16 8 1 0 0 75 9 101
2018 SO-04 18 29 24 13 13 0 1 48 27 82
2018 SO-05 40 37 4 12 5 0 2 79 18 57
2018 SO-06 36 32 8 4 16 4 0 71 21 25
2018 SO-07 43 33 13 8 3 0 3 77 10 40
2018 SO-08 19 46 15 15 4 0 0 65 19 26
2018 SO-09 42 50 8 0 0 0 0 92 0 12
2018 SO-10 17 17 8 33 25 0 0 33 58 12
2018 SO-11 18 27 55 0 0 0 0 45 0 11
2017 SO 30 33 13 15 8 0 1 64 22 160
2017 SO-00 20 0 10 40 30 0 0 20 70 10
2017 SO-03 33 33 18 12 3 0 0 67 15 33
2017 SO-04 19 38 20 15 9 0 0 57 24 28
2017 SO-05 60 27 0 7 7 0 0 87 13 15
2017 SO-06 50 25 8 17 0 0 0 75 17 12
2017 SO-07 36 36 7 21 0 0 0 71 21 14
2017 SO-08 27 18 27 9 9 0 9 50 20 11
2014 SO 32 42 14 9 2 0 0 74 12 287
2014 SO-03 43 44 9 4 0 0 0 87 4 68
2014 SO-04 19 41 24 15 2 0 0 59 17 54
2014 SO-05 37 50 3 10 0 0 0 87 10 30
2014 SO-06 36 36 14 7 7 0 0 71 14 14
2014 SO-07 45 53 2 0 0 0 0 98 0 27
2014 SO-08 27 33 13 20 7 0 0 60 27 15
2014 SO-10 10 60 10 10 0 10 0 78 11 10
2011 SO 25 42 13 13 7 0 0 67 20 506
2011 SO-01 18 36 0 18 23 5 0 57 43 22
2011 SO-02 8 60 12 16 4 0 0 68 20 25
2011 SO-03 34 43 14 6 3 0 0 77 9 98
2011 SO-04 21 38 12 16 11 1 0 60 28 99
2011 SO-05 28 51 8 6 6 0 2 81 12 53
2011 SO-06 15 34 22 15 15 0 0 49 29 41
2011 SO-07 22 61 7 7 2 0 0 83 10 41
2011 SO-08 26 26 11 26 11 0 0 53 37 19
2011 SO-09 32 36 9 18 5 0 0 68 23 22
2011 SO-10 10 40 30 20 0 0 0 50 20 10
2011 SO-11 11 22 39 22 6 0 0 33 28 18
2008 SO 31 39 13 11 5 1 0 71 16 339
2008 SO-01 8 46 23 15 8 0 0 54 23 13
2008 SO-02 24 44 20 4 4 4 0 71 8 25
2008 SO-03 41 41 9 6 3 0 0 82 9 66
2008 SO-04 27 39 15 8 8 2 0 67 17 59
2008 SO-05 43 37 7 10 3 0 0 80 13 30
2008 SO-06 32 32 10 23 3 0 0 65 26 31
2008 SO-07 24 52 8 8 8 0 0 76 16 25
2008 SO-08 29 33 19 10 5 5 0 65 15 21
2008 SO-09 24 47 12 18 0 0 0 71 18 17
2008 SO-10 27 33 13 20 7 0 0 60 27 15
2008 SO-11 33 20 20 27 0 0 0 53 27 15

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 36 32 16 9 5 1 0 70 13 409
2018 SO-03 44 33 11 12 1 0 0 76 13 101
2018 SO-04 26 30 21 12 9 2 0 58 21 82
2018 SO-05 33 42 16 4 5 0 0 75 9 57
2018 SO-06 48 24 4 4 12 8 0 78 17 25
2018 SO-07 48 25 18 3 5 0 3 74 8 40
2018 SO-08 23 35 27 15 0 0 0 58 15 26
2018 SO-09 50 42 0 8 0 0 0 92 8 12
2018 SO-10 17 17 42 8 17 0 0 33 25 12
2018 SO-11 27 45 18 9 0 0 0 73 9 11
2017 SO 37 31 14 11 8 0 0 68 18 160
2017 SO-00 10 10 20 30 30 0 0 20 60 10
2017 SO-03 42 27 12 12 6 0 0 70 18 33
2017 SO-04 30 20 26 15 9 0 0 50 24 28
2017 SO-05 67 13 13 0 7 0 0 80 7 15
2017 SO-06 42 42 0 17 0 0 0 83 17 12
2017 SO-07 43 29 14 7 7 0 0 71 14 14
2017 SO-08 27 64 9 0 0 0 0 91 0 11
2014 SO 35 38 15 8 2 1 1 75 10 284
2014 SO-03 42 35 8 12 3 0 0 77 15 66
2014 SO-04 25 42 17 15 2 0 0 66 17 53
2014 SO-05 50 37 13 0 0 0 0 87 0 30
2014 SO-06 50 29 14 0 7 0 0 79 7 14
2014 SO-07 53 42 5 0 0 0 0 95 0 27
2014 SO-08 27 33 27 13 0 0 0 60 13 15
2014 SO-10 0 50 30 10 0 0 10 56 11 10

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 16 32 27 10 10 6 0 50 21 409
2018 SO-03 13 33 29 9 12 4 0 48 21 102
2018 SO-04 14 32 33 11 6 4 0 47 18 81
2018 SO-05 13 23 30 16 14 4 0 37 31 56
2018 SO-06 16 44 16 8 16 0 0 60 24 25
2018 SO-07 10 28 28 13 13 10 0 42 28 40
2018 SO-08 19 38 23 8 4 8 0 63 13 26
2018 SO-09 42 8 33 8 0 8 0 55 9 12
2018 SO-10 8 42 8 8 17 17 0 60 30 12
2018 SO-11 17 33 25 8 8 8 0 55 18 12
2017 SO 14 34 23 11 12 5 0 51 25 158
2017 SO-00 0 30 10 10 30 20 0 38 50 10
2017 SO-03 12 36 24 6 18 3 0 50 25 33
2017 SO-04 11 30 38 11 6 4 0 43 18 28
2017 SO-05 7 40 20 20 13 0 0 47 33 15
2017 SO-06 25 17 33 8 17 0 0 42 25 12
2017 SO-07 36 21 21 7 7 7 0 62 15 14
2017 SO-08 0 55 9 27 0 9 0 60 30 11
2014 SO 16 30 23 15 9 7 0 50 26 283
2014 SO-03 14 35 23 11 9 8 2 53 22 66
2014 SO-04 19 30 26 15 7 4 0 50 23 54
2014 SO-05 7 40 17 20 7 10 0 52 30 30
2014 SO-06 36 21 21 14 7 0 0 57 21 14
2014 SO-07 23 19 15 17 11 15 0 49 33 27
2014 SO-08 13 33 33 20 0 0 0 47 20 15
2014 SO-10 10 20 30 20 10 10 0 33 33 10
2011 SO 7 33 24 17 14 5 1 43 32 505
2011 SO-01 14 32 9 18 23 0 5 48 43 22
2011 SO-02 12 24 48 0 12 4 0 38 13 25
2011 SO-03 5 36 29 15 9 6 0 43 26 98
2011 SO-04 8 36 19 15 14 5 2 48 32 99
2011 SO-05 12 29 21 17 12 8 2 45 32 52
2011 SO-06 5 37 17 12 22 7 0 45 37 41
2011 SO-07 5 34 20 22 17 2 0 40 40 41
2011 SO-08 5 37 16 16 11 16 0 50 31 19
2011 SO-09 0 18 32 18 32 0 0 18 50 22
2011 SO-10 0 40 20 40 0 0 0 40 40 10
2011 SO-11 6 11 33 44 6 0 0 17 50 18

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 12 29 22 19 14 2 0 43 35 409
2018 SO-03 10 28 18 21 21 3 0 39 43 101
2018 SO-04 12 28 23 22 12 1 0 41 35 81
2018 SO-05 7 21 28 23 21 0 0 28 44 57
2018 SO-06 20 24 28 12 16 0 0 44 28 25
2018 SO-07 8 25 25 30 10 3 0 33 41 40
2018 SO-08 8 42 27 15 4 4 0 52 20 26
2018 SO-09 33 33 8 17 0 8 0 73 18 12
2018 SO-10 8 33 8 33 17 0 0 42 50 12
2018 SO-11 25 8 58 0 8 0 0 33 8 12
2017 SO 11 25 21 20 22 2 0 36 43 160
2017 SO-00 10 10 10 20 40 10 0 22 67 10
2017 SO-03 15 12 12 36 24 0 0 27 61 33
2017 SO-04 8 26 30 11 21 4 0 35 33 28
2017 SO-05 7 27 20 20 27 0 0 33 47 15
2017 SO-06 17 17 33 17 17 0 0 33 33 12
2017 SO-07 14 43 14 14 14 0 0 57 29 14
2017 SO-08 0 36 36 9 18 0 0 36 27 11
2014 SO 11 31 26 13 17 2 0 43 30 283
2014 SO-03 14 26 32 11 14 3 2 41 25 66
2014 SO-04 13 44 20 13 9 0 0 57 22 54
2014 SO-05 0 33 27 13 27 0 0 33 40 30
2014 SO-06 36 14 21 14 14 0 0 50 29 14
2014 SO-07 15 45 11 17 11 0 0 60 28 27
2014 SO-08 7 33 47 7 7 0 0 40 13 15
2014 SO-10 10 10 30 20 30 0 0 20 50 10
2011 SO 8 26 24 23 18 1 0 34 41 504
2011 SO-01 9 9 18 18 41 0 5 19 62 22
2011 SO-02 8 20 40 16 16 0 0 28 32 25
2011 SO-03 8 32 22 23 14 0 0 40 38 98
2011 SO-04 10 29 23 20 15 2 0 40 36 98
2011 SO-05 12 27 27 15 19 0 0 38 35 52
2011 SO-06 7 20 22 29 22 0 0 27 51 41
2011 SO-07 2 32 24 24 17 0 0 34 41 41
2011 SO-08 5 16 37 21 21 0 0 21 42 19
2011 SO-09 5 18 18 23 36 0 0 23 59 22
2011 SO-10 0 10 40 50 0 0 0 10 50 10
2011 SO-11 0 33 11 22 33 0 0 33 56 18
2008 SO 9 28 25 20 17 1 0 38 37 339
2008 SO-01 8 31 8 8 46 0 0 38 54 13
2008 SO-02 20 24 12 24 20 0 0 44 44 25
2008 SO-03 11 27 23 23 17 0 0 38 39 66
2008 SO-04 14 29 31 17 10 0 0 42 27 59
2008 SO-05 3 33 23 27 13 0 0 37 40 30
2008 SO-06 0 32 16 26 19 6 0 34 48 31
2008 SO-07 8 8 35 27 23 0 0 15 50 26
2008 SO-08 5 29 29 19 19 0 0 33 38 21
2008 SO-09 0 35 35 6 24 0 0 35 29 17
2008 SO-10 27 7 33 20 7 7 0 36 29 15
2008 SO-11 7 53 13 13 13 0 0 60 27 15

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 9 22 21 26 20 2 0 32 47 409
2018 SO-03 10 20 19 24 26 2 0 30 51 101
2018 SO-04 6 28 20 26 20 0 0 35 46 81
2018 SO-05 4 14 28 25 26 4 0 18 53 57
2018 SO-06 20 20 20 16 24 0 0 40 40 25
2018 SO-07 5 20 13 40 20 3 0 26 62 40
2018 SO-08 8 23 27 35 8 0 0 31 42 26
2018 SO-09 8 25 25 33 0 8 0 36 36 12
2018 SO-10 0 42 0 25 25 8 0 45 55 12
2018 SO-11 17 25 17 33 8 0 0 42 42 12
2017 SO 9 17 20 24 27 4 0 27 53 160
2017 SO-00 0 10 10 20 50 10 0 11 78 10
2017 SO-03 18 3 21 27 30 0 0 21 58 33
2017 SO-04 11 15 26 15 28 4 0 27 45 28
2017 SO-05 7 13 20 40 20 0 0 20 60 15
2017 SO-06 0 17 8 42 33 0 0 17 75 12
2017 SO-07 7 29 14 29 14 7 0 38 46 14
2017 SO-08 0 27 27 18 27 0 0 27 45 11
2014 SO 5 23 24 27 17 3 0 30 45 284
2014 SO-03 8 20 26 29 14 3 2 29 44 66
2014 SO-04 7 29 25 31 5 2 0 37 37 55
2014 SO-05 0 24 24 28 21 3 0 25 50 29
2014 SO-06 14 43 7 14 21 0 0 57 36 14
2014 SO-07 4 26 23 32 15 0 0 30 47 27
2014 SO-08 0 47 13 27 7 7 0 50 36 15
2014 SO-10 0 20 20 20 40 0 0 20 60 10
2011 SO 5 20 26 27 20 3 0 25 48 504
2011 SO-01 0 23 27 14 36 0 0 23 50 22
2011 SO-02 4 16 40 16 20 4 0 21 38 25
2011 SO-03 4 24 23 30 14 4 0 30 46 98
2011 SO-04 8 22 30 19 18 2 0 31 39 98
2011 SO-05 10 23 23 25 17 2 0 33 43 52
2011 SO-06 5 10 32 32 22 0 0 15 54 41
2011 SO-07 0 20 24 34 22 0 0 20 56 41
2011 SO-08 0 21 26 32 21 0 0 21 53 19
2011 SO-09 0 23 9 23 45 0 0 23 68 22
2011 SO-10 0 10 20 60 10 0 0 10 70 10
2011 SO-11 0 11 28 17 44 0 0 11 61 18
2008 SO 4 23 25 28 19 1 0 26 48 339
2008 SO-01 0 23 23 15 38 0 0 23 54 13
2008 SO-02 8 36 16 28 12 0 0 44 40 25
2008 SO-03 5 23 18 32 23 0 0 27 55 66
2008 SO-04 7 22 29 32 10 0 0 29 42 59
2008 SO-05 0 23 33 23 20 0 0 23 43 30
2008 SO-06 0 13 29 32 19 6 0 14 55 31
2008 SO-07 8 8 31 31 23 0 0 15 54 26
2008 SO-08 0 14 19 38 29 0 0 14 67 21
2008 SO-09 0 24 35 18 24 0 0 24 41 17
2008 SO-10 7 27 20 27 20 0 0 33 47 15
2008 SO-11 0 47 13 20 20 0 0 47 40 15

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 7 26 22 24 19 2 0 34 44 410
2018 SO-03 7 21 20 25 25 3 0 28 52 102
2018 SO-04 5 32 21 19 21 2 0 38 41 81
2018 SO-05 4 26 21 28 21 0 0 30 49 57
2018 SO-06 16 28 12 28 16 0 0 44 44 25
2018 SO-07 5 13 33 30 18 3 0 18 49 40
2018 SO-08 8 31 23 31 8 0 0 38 38 26
2018 SO-09 8 42 8 33 0 8 0 55 36 12
2018 SO-10 8 17 25 17 33 0 0 25 50 12
2018 SO-11 17 17 33 33 0 0 0 33 33 12
2017 SO 8 22 20 22 26 1 0 30 49 159
2017 SO-00 10 10 20 10 50 0 0 20 60 10
2017 SO-03 12 12 24 18 30 3 0 25 50 33
2017 SO-04 4 23 23 26 21 4 0 27 49 28
2017 SO-05 0 40 7 33 20 0 0 40 53 15
2017 SO-06 8 25 25 0 42 0 0 33 42 12
2017 SO-07 7 29 14 29 21 0 0 36 50 14
2017 SO-08 9 18 36 18 18 0 0 27 36 11
2014 SO 8 31 25 17 17 1 0 40 35 284
2014 SO-03 12 33 21 11 18 3 2 48 30 66
2014 SO-04 9 42 27 13 7 2 0 52 20 55
2014 SO-05 3 24 28 31 14 0 0 28 45 29
2014 SO-06 21 43 7 14 14 0 0 64 29 14
2014 SO-07 0 26 40 23 11 0 0 26 34 27
2014 SO-08 20 27 27 0 27 0 0 47 27 15
2014 SO-10 0 30 0 40 30 0 0 30 70 10
2011 SO 5 30 22 24 16 3 0 36 42 503
2011 SO-01 5 23 14 32 23 5 0 29 57 22
2011 SO-02 0 28 24 32 12 4 0 29 46 25
2011 SO-03 3 30 28 23 13 3 0 34 38 98
2011 SO-04 9 30 24 18 16 2 0 40 35 98
2011 SO-05 8 37 12 23 15 6 0 47 41 52
2011 SO-06 0 27 20 24 27 2 0 28 53 41
2011 SO-07 5 24 17 39 15 0 0 29 54 41
2011 SO-08 0 47 21 21 11 0 0 47 32 19
2011 SO-09 0 27 14 23 36 0 0 27 59 22
2011 SO-10 0 30 20 50 0 0 0 30 50 10
2011 SO-11 0 39 17 28 17 0 0 39 44 18
2008 SO 7 34 24 22 11 2 0 42 34 337
2008 SO-01 0 31 8 15 46 0 0 31 62 13
2008 SO-02 0 42 25 21 8 4 0 43 30 24
2008 SO-03 9 34 13 28 13 3 0 44 42 68
2008 SO-04 14 29 29 19 5 3 0 45 25 58
2008 SO-05 7 40 23 23 7 0 0 47 30 30
2008 SO-06 3 16 39 29 10 3 0 20 40 31
2008 SO-07 8 35 15 31 12 0 0 42 42 26
2008 SO-08 0 29 33 24 14 0 0 29 38 21
2008 SO-09 12 41 24 12 12 0 0 53 24 17
2008 SO-10 14 29 21 36 0 0 0 43 36 14
2008 SO-11 7 36 29 7 21 0 0 43 29 14
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 13 28 27 18 11 1 0 42 30 411
2018 SO-03 20 36 25 11 9 0 0 55 20 101
2018 SO-04 9 23 25 26 16 1 0 33 43 81
2018 SO-05 11 30 34 16 5 2 2 43 22 56
2018 SO-06 12 32 20 16 20 0 0 44 36 25
2018 SO-07 12 19 29 24 17 0 0 31 40 42
2018 SO-08 4 38 38 12 8 0 0 42 19 26
2018 SO-09 8 25 17 50 0 0 0 33 50 12
2018 SO-10 8 8 46 23 15 0 0 15 38 13
2018 SO-11 0 50 8 25 17 0 0 50 42 12
2017 SO 12 30 19 22 17 0 0 42 39 160
2017 SO-00 10 10 10 50 20 0 0 20 70 10
2017 SO-03 12 36 15 12 24 0 0 48 36 33
2017 SO-04 19 23 19 19 21 0 0 41 40 28
2017 SO-05 20 20 33 20 7 0 0 40 27 15
2017 SO-06 0 33 17 33 17 0 0 33 50 12
2017 SO-07 14 43 14 29 0 0 0 57 29 14
2017 SO-08 0 45 27 18 9 0 0 45 27 11
2014 SO 14 37 21 15 12 0 0 51 28 282
2014 SO-03 15 45 23 6 11 0 0 61 17 66
2014 SO-04 17 36 23 9 15 0 0 53 25 53
2014 SO-05 17 47 27 0 10 0 0 63 10 30
2014 SO-06 21 29 14 29 7 0 0 50 36 14
2014 SO-07 15 34 13 15 23 0 0 49 38 27
2014 SO-08 20 13 13 33 20 0 0 33 53 15
2014 SO-10 0 40 30 20 0 10 0 44 22 10
2011 SO 12 31 22 19 13 0 1 44 33 506
2011 SO-01 14 27 14 14 23 0 9 45 40 22
2011 SO-02 4 32 24 24 16 0 0 36 40 25
2011 SO-03 12 34 23 20 9 0 1 46 30 98
2011 SO-04 12 33 21 15 17 1 0 46 33 99
2011 SO-05 19 40 19 17 6 0 0 58 23 53
2011 SO-06 10 27 17 29 17 0 0 37 46 41
2011 SO-07 10 32 29 15 12 2 0 43 28 41
2011 SO-08 0 16 47 26 11 0 0 16 37 19
2011 SO-09 9 14 18 36 23 0 0 23 59 22
2011 SO-10 10 30 20 30 10 0 0 40 40 10
2011 SO-11 0 22 33 22 22 0 0 22 44 18

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 25 46 15 9 3 1 0 72 12 413
2018 SO-03 30 51 11 6 1 0 1 82 7 102
2018 SO-04 26 40 19 12 4 0 0 65 16 81
2018 SO-05 29 39 18 11 4 0 0 68 14 56
2018 SO-06 16 60 8 8 4 4 0 79 13 25
2018 SO-07 21 43 21 12 2 0 0 64 14 42
2018 SO-08 15 59 22 4 0 0 0 74 4 27
2018 SO-09 8 67 8 17 0 0 0 75 17 12
2018 SO-10 15 38 38 0 8 0 0 54 8 13
2018 SO-11 33 58 0 8 0 0 0 92 8 12
2017 SO 22 48 17 10 3 0 0 70 13 160
2017 SO-00 30 40 0 10 20 0 0 70 30 10
2017 SO-03 21 45 21 12 0 0 0 67 12 33
2017 SO-04 19 45 23 10 4 0 0 64 13 28
2017 SO-05 27 47 20 7 0 0 0 73 7 15
2017 SO-06 25 58 0 17 0 0 0 83 17 12
2017 SO-07 29 21 43 7 0 0 0 50 7 14
2017 SO-08 18 64 9 9 0 0 0 82 9 11

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 8 29 17 21 20 3 0 39 43 411
2018 SO-03 14 24 15 23 23 3 0 38 46 102
2018 SO-04 7 35 20 22 15 1 0 43 37 82
2018 SO-05 2 23 19 23 28 4 2 26 54 57
2018 SO-06 4 32 24 12 28 0 0 36 40 25
2018 SO-07 3 25 25 28 20 0 0 28 48 40
2018 SO-08 8 58 8 15 8 4 0 68 24 26
2018 SO-09 0 33 17 8 42 0 0 33 50 12
2018 SO-10 0 8 17 58 8 8 0 9 73 12
2018 SO-11 0 50 8 25 17 0 0 50 42 12
2017 SO 3 15 21 27 29 5 0 19 59 159
2017 SO-00 10 0 0 30 60 0 0 10 90 10
2017 SO-03 0 12 24 18 42 3 0 13 63 33
2017 SO-04 8 12 26 23 20 11 0 22 48 28
2017 SO-05 0 21 21 14 43 0 0 21 57 14
2017 SO-06 0 17 8 33 42 0 0 17 75 12
2017 SO-07 7 14 7 43 14 14 0 25 67 14
2017 SO-08 0 18 18 55 9 0 0 18 64 11
2014 SO 5 24 22 31 16 2 0 30 48 286
2014 SO-03 4 19 22 26 25 3 0 24 53 68
2014 SO-04 2 31 22 37 6 2 0 34 43 54
2014 SO-05 7 20 20 30 20 3 0 28 52 30
2014 SO-06 14 29 21 29 7 0 0 43 36 14
2014 SO-07 0 15 21 38 23 0 4 16 63 27
2014 SO-08 0 33 20 27 20 0 0 33 47 15

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 28 35 16 11 8 1 0 64 19 409
2018 SO-03 41 36 16 6 2 0 0 76 8 101
2018 SO-04 15 23 24 16 21 1 0 38 37 82
2018 SO-05 30 46 14 5 5 0 0 75 11 57
2018 SO-06 36 32 8 8 12 4 0 71 21 25
2018 SO-07 30 40 10 13 5 0 3 72 18 40
2018 SO-08 23 27 23 15 12 0 0 50 27 26
2018 SO-09 42 42 17 0 0 0 0 83 0 12
2018 SO-10 8 50 0 33 8 0 0 58 42 12
2018 SO-11 9 64 9 18 0 0 0 73 18 11
2017 SO 26 39 10 15 10 0 0 65 25 160
2017 SO-00 20 20 0 10 50 0 0 40 60 10
2017 SO-03 33 45 12 9 0 0 0 79 9 33
2017 SO-04 15 30 19 20 16 0 0 45 36 28
2017 SO-05 47 33 0 20 0 0 0 80 20 15
2017 SO-06 33 42 8 8 8 0 0 75 17 12
2017 SO-07 21 50 7 14 7 0 0 71 21 14
2017 SO-08 18 45 9 18 9 0 0 64 27 11
2014 SO 29 37 17 9 7 0 0 66 16 284
2014 SO-03 36 42 12 9 1 0 0 78 10 67
2014 SO-04 13 34 21 15 17 0 0 47 32 53
2014 SO-05 37 53 10 0 0 0 0 90 0 30
2014 SO-06 36 29 29 0 7 0 0 64 7 14
2014 SO-07 42 45 8 5 0 0 0 87 5 27
2014 SO-08 29 29 14 0 29 0 0 57 29 14
2014 SO-10 20 10 60 0 10 0 0 30 10 10
2011 SO 23 42 13 15 7 0 0 65 22 505
2011 SO-01 14 55 9 14 9 0 0 68 23 22
2011 SO-02 16 56 8 16 4 0 0 72 20 25
2011 SO-03 28 47 16 7 2 0 0 74 9 98
2011 SO-04 24 26 12 22 14 0 1 51 37 98
2011 SO-05 28 49 8 8 4 2 2 80 12 53
2011 SO-06 12 44 15 20 10 0 0 56 29 41
2011 SO-07 17 56 7 17 2 0 0 73 20 41
2011 SO-08 11 53 5 21 11 0 0 63 32 19
2011 SO-09 23 27 23 23 5 0 0 50 27 22
2011 SO-10 20 30 20 30 0 0 0 50 30 10
2011 SO-11 6 33 17 22 22 0 0 39 44 18
2008 SO 25 35 16 12 11 1 0 61 23 338
2008 SO-01 0 31 46 15 8 0 0 31 23 13
2008 SO-02 32 40 12 8 4 4 0 75 13 25
2008 SO-03 41 32 17 6 3 2 0 74 9 66
2008 SO-04 15 36 12 14 24 0 0 51 37 59
2008 SO-05 30 37 17 7 10 0 0 67 17 30
2008 SO-06 29 35 16 13 6 0 0 65 19 31
2008 SO-07 28 36 8 16 12 0 0 64 28 25
2008 SO-08 14 38 29 5 5 10 0 58 11 21
2008 SO-09 24 47 12 6 12 0 0 71 18 17
2008 SO-10 20 7 13 33 27 0 0 27 60 15
2008 SO-11 13 47 13 13 13 0 0 60 27 15

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 12 34 22 20 10 1 1 47 30 273
2018 SO-03 14 32 24 16 14 0 0 46 30 37
2018 SO-04 16 32 24 22 5 0 2 48 27 63
2018 SO-05 6 32 24 21 18 0 0 38 38 34
2018 SO-06 5 48 10 10 24 5 0 55 35 21
2018 SO-07 6 33 22 28 8 3 0 40 37 36
2018 SO-08 15 35 27 15 4 0 4 52 20 26
2018 SO-09 25 33 8 17 17 0 0 58 33 12
2018 SO-10 9 18 18 45 0 9 0 30 50 11
2018 SO-11 17 33 17 33 0 0 0 50 33 12
2017 SO 4 39 21 20 11 3 1 45 33 99
2017 SO-03 9 45 36 0 9 0 0 55 9 11
2017 SO-04 0 44 33 11 7 5 0 46 19 19
2017 SO-05 9 45 18 18 9 0 0 55 27 11
2017 SO-06 0 33 25 17 25 0 0 33 42 12
2017 SO-07 8 25 25 17 8 17 0 40 30 12
2017 SO-08 0 27 9 45 9 0 9 30 60 11
2014 SO 10 42 19 18 9 1 1 53 28 190
2014 SO-03 12 59 0 18 12 0 0 71 29 17
2014 SO-04 9 60 11 13 2 2 2 72 16 45
2014 SO-05 5 37 21 21 16 0 0 42 37 19
2014 SO-06 15 38 0 38 8 0 0 54 46 13
2014 SO-07 4 33 33 17 13 0 0 38 29 24
2014 SO-08 7 40 33 20 0 0 0 47 20 15

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 10 46 11 21 11 1 0 57 32 412
2018 SO-03 8 51 11 19 11 0 1 59 30 102
2018 SO-04 10 48 16 16 9 1 0 59 25 81
2018 SO-05 9 45 14 20 13 0 0 54 32 56
2018 SO-06 16 36 12 20 12 0 4 54 33 25
2018 SO-07 7 52 5 19 17 0 0 60 36 42
2018 SO-08 19 37 11 30 4 0 0 56 33 27
2018 SO-09 9 45 0 36 9 0 0 55 45 11
2018 SO-10 8 31 0 38 23 0 0 38 62 13
2018 SO-11 8 42 0 42 8 0 0 50 50 12
2017 SO 6 33 11 31 20 0 0 39 51 160
2017 SO-00 10 30 0 20 40 0 0 40 60 10
2017 SO-03 3 27 6 36 27 0 0 30 64 33
2017 SO-04 8 35 19 26 12 0 0 42 39 28
2017 SO-05 0 47 20 13 20 0 0 47 33 15
2017 SO-06 8 33 0 33 25 0 0 42 58 12
2017 SO-07 7 36 0 50 7 0 0 43 57 14
2017 SO-08 0 45 27 9 18 0 0 45 27 11
2014 SO 9 29 16 28 17 0 1 38 46 282
2014 SO-03 12 38 15 21 14 0 0 50 35 66
2014 SO-04 6 34 19 25 17 0 0 40 42 53
2014 SO-05 7 27 23 23 20 0 0 33 43 30
2014 SO-06 0 43 7 43 7 0 0 43 50 14
2014 SO-07 8 36 11 15 26 0 4 45 43 27
2014 SO-08 13 13 7 53 13 0 0 27 67 15
2014 SO-10 10 30 30 20 10 0 0 40 30 10
2011 SO 17 34 15 22 12 0 0 51 34 503
2011 SO-01 27 32 23 18 0 0 0 59 18 22
2011 SO-02 20 40 8 28 4 0 0 60 32 25
2011 SO-03 19 40 14 18 9 0 0 59 27 97
2011 SO-04 18 37 18 17 9 0 0 55 27 98
2011 SO-05 15 32 6 36 11 0 0 47 47 53
2011 SO-06 10 24 20 22 24 0 0 34 46 41
2011 SO-07 17 29 10 29 15 0 0 46 44 41
2011 SO-08 5 26 11 32 26 0 0 32 58 19
2011 SO-09 9 23 18 9 41 0 0 32 50 22
2011 SO-10 10 40 10 40 0 0 0 50 40 10
2011 SO-11 22 33 6 28 11 0 0 56 39 18
2008 SO 13 37 17 22 11 0 0 51 33 339
2008 SO-01 17 8 50 17 8 0 0 25 25 12
2008 SO-02 16 28 12 40 4 0 0 44 44 25
2008 SO-03 10 41 15 25 9 0 0 51 34 68
2008 SO-04 17 46 17 14 7 0 0 63 20 59
2008 SO-05 13 37 20 17 13 0 0 50 30 30
2008 SO-06 10 29 16 26 16 0 3 40 43 31
2008 SO-07 0 27 15 27 31 0 0 27 58 26
2008 SO-08 10 35 25 15 15 0 0 45 30 20
2008 SO-09 18 59 6 12 6 0 0 76 18 17
2008 SO-10 7 33 7 47 7 0 0 40 53 15
2008 SO-11 13 40 27 13 7 0 0 53 20 15

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 51 39 5 3 1 1 0 91 4 413
2018 SO-03 48 43 7 1 0 1 0 92 1 102
2018 SO-04 51 40 5 4 1 0 0 90 5 81
2018 SO-05 48 39 7 5 0 0 0 88 5 56
2018 SO-06 48 44 4 0 0 4 0 96 0 25
2018 SO-07 48 38 2 10 2 0 0 86 12 42
2018 SO-08 56 41 4 0 0 0 0 96 0 27
2018 SO-09 67 33 0 0 0 0 0 100 0 12
2018 SO-10 62 31 8 0 0 0 0 92 0 13
2018 SO-11 58 33 0 8 0 0 0 92 8 12
2017 SO 54 37 4 4 1 0 0 91 5 160
2017 SO-00 70 30 0 0 0 0 0 100 0 10
2017 SO-03 42 45 3 9 0 0 0 88 9 33
2017 SO-04 50 34 4 8 5 0 0 84 12 28
2017 SO-05 67 33 0 0 0 0 0 100 0 15
2017 SO-06 67 25 8 0 0 0 0 92 0 12
2017 SO-07 50 29 14 7 0 0 0 79 7 14
2017 SO-08 73 27 0 0 0 0 0 100 0 11
2014 SO 55 36 6 1 1 1 1 92 2 282
2014 SO-03 53 41 6 0 0 0 0 94 0 66
2014 SO-04 57 36 4 2 0 2 0 94 2 53
2014 SO-05 57 30 10 3 0 0 0 87 3 30
2014 SO-06 71 14 7 0 7 0 0 86 7 14
2014 SO-07 72 19 5 0 0 0 4 94 0 27
2014 SO-08 67 33 0 0 0 0 0 100 0 15
2014 SO-10 60 40 0 0 0 0 0 100 0 10
2011 SO 52 38 7 2 2 0 0 89 4 504
2011 SO-01 59 32 5 5 0 0 0 91 5 22
2011 SO-02 36 48 4 8 4 0 0 84 12 25
2011 SO-03 54 39 5 1 1 0 0 93 2 98
2011 SO-04 62 29 5 1 2 1 0 92 3 99
2011 SO-05 43 34 17 2 4 0 0 77 6 53
2011 SO-06 51 39 2 5 2 0 0 90 7 41
2011 SO-07 59 34 2 5 0 0 0 93 5 41
2011 SO-08 32 58 11 0 0 0 0 89 0 19
2011 SO-09 45 50 5 0 0 0 0 95 0 22
2011 SO-10 40 40 20 0 0 0 0 80 0 10
2011 SO-11 56 28 6 6 6 0 0 83 11 18
2008 SO 53 36 8 2 1 0 0 89 4 340
2008 SO-01 54 31 0 8 8 0 0 85 15 13
2008 SO-02 46 38 4 8 4 0 0 83 13 24
2008 SO-03 43 39 13 3 0 1 0 83 3 67
2008 SO-04 61 34 3 0 2 0 0 95 2 59
2008 SO-05 50 33 13 0 3 0 0 83 3 30
2008 SO-06 48 39 10 3 0 0 0 87 3 31
2008 SO-07 46 42 12 0 0 0 0 88 0 26
2008 SO-08 71 19 5 5 0 0 0 90 5 21
2008 SO-09 47 41 12 0 0 0 0 88 0 17
2008 SO-10 67 33 0 0 0 0 0 100 0 15
2008 SO-11 73 20 7 0 0 0 0 93 0 15

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 55 37 4 2 1 0 0 93 3 412
2018 SO-03 62 33 2 3 0 0 0 95 3 101
2018 SO-04 53 40 5 2 0 0 0 93 2 81
2018 SO-05 46 48 2 2 2 0 0 95 4 56
2018 SO-06 52 44 4 0 0 0 0 96 0 25
2018 SO-07 48 43 5 0 5 0 0 90 5 42
2018 SO-08 56 37 7 0 0 0 0 93 0 27
2018 SO-09 83 17 0 0 0 0 0 100 0 12
2018 SO-10 62 31 8 0 0 0 0 92 0 13
2018 SO-11 58 33 8 0 0 0 0 92 0 12
2017 SO 65 27 3 3 1 0 1 93 4 160
2017 SO-00 60 20 0 10 0 0 10 89 11 10
2017 SO-03 48 36 3 9 3 0 0 85 12 33
2017 SO-04 65 30 4 0 1 0 0 95 1 28
2017 SO-05 80 20 0 0 0 0 0 100 0 15
2017 SO-06 83 17 0 0 0 0 0 100 0 12
2017 SO-07 64 21 14 0 0 0 0 86 0 14
2017 SO-08 82 18 0 0 0 0 0 100 0 11
2014 SO 60 35 4 1 1 0 0 95 2 282
2014 SO-03 58 36 3 2 2 0 0 94 3 66
2014 SO-04 62 36 2 0 0 0 0 98 0 53
2014 SO-05 60 33 7 0 0 0 0 93 0 30
2014 SO-06 71 21 0 0 7 0 0 93 7 14
2014 SO-07 79 21 0 0 0 0 0 100 0 27
2014 SO-08 80 20 0 0 0 0 0 100 0 15
2014 SO-10 70 30 0 0 0 0 0 100 0 10
2011 SO 62 33 3 1 1 0 0 95 2 506
2011 SO-01 68 32 0 0 0 0 0 100 0 22
2011 SO-02 60 40 0 0 0 0 0 100 0 25
2011 SO-03 56 40 4 0 0 0 0 96 0 98
2011 SO-04 68 28 3 1 0 0 0 96 1 99
2011 SO-05 57 38 4 2 0 0 0 94 2 53
2011 SO-06 61 32 2 2 2 0 0 93 5 41
2011 SO-07 68 22 2 5 0 2 0 93 5 41
2011 SO-08 42 53 0 5 0 0 0 95 5 19
2011 SO-09 68 32 0 0 0 0 0 100 0 22
2011 SO-10 60 40 0 0 0 0 0 100 0 10
2011 SO-11 67 17 6 0 11 0 0 83 11 18
2008 SO 54 40 4 1 1 0 0 94 2 340
2008 SO-01 38 38 0 8 8 8 0 83 17 13
2008 SO-02 36 52 8 4 0 0 0 88 4 25
2008 SO-03 50 41 6 1 1 0 0 91 3 68
2008 SO-04 61 39 0 0 0 0 0 100 0 59
2008 SO-05 50 37 10 3 0 0 0 87 3 30
2008 SO-06 52 42 6 0 0 0 0 94 0 31
2008 SO-07 58 35 4 4 0 0 0 92 4 26
2008 SO-08 55 40 5 0 0 0 0 95 0 20
2008 SO-09 53 47 0 0 0 0 0 100 0 17
2008 SO-10 67 33 0 0 0 0 0 100 0 15
2008 SO-11 60 33 7 0 0 0 0 93 0 15

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 10 34 18 22 14 2 0 45 36 412
2018 SO-03 5 37 19 23 14 2 0 43 38 103
2018 SO-04 10 37 17 17 16 4 0 48 34 82
2018 SO-05 5 30 16 28 19 2 0 36 48 57
2018 SO-06 20 32 20 16 12 0 0 52 28 25
2018 SO-07 5 38 20 28 10 0 0 43 38 40
2018 SO-08 12 46 12 23 8 0 0 58 31 26
2018 SO-09 17 42 8 17 17 0 0 58 33 12
2018 SO-10 0 25 17 33 25 0 0 25 58 12
2018 SO-11 25 17 8 42 8 0 0 42 50 12
2017 SO 11 33 17 23 15 0 0 44 39 160
2017 SO-00 20 20 20 30 10 0 0 40 40 10
2017 SO-03 12 24 6 36 21 0 0 36 58 33
2017 SO-04 11 34 27 11 16 0 0 45 27 28
2017 SO-05 0 33 27 33 7 0 0 33 40 15
2017 SO-06 8 50 8 25 8 0 0 58 33 12
2017 SO-07 7 50 21 7 14 0 0 57 21 14
2017 SO-08 9 64 9 9 9 0 0 73 18 11
2014 SO 9 28 18 28 15 1 0 37 44 287
2014 SO-03 10 26 21 22 19 1 0 37 42 68
2014 SO-04 9 35 20 25 11 0 0 44 36 55
2014 SO-05 3 33 13 33 17 0 0 37 50 30
2014 SO-06 21 36 7 14 21 0 0 57 36 14
2014 SO-07 8 23 15 42 9 0 4 31 53 27
2014 SO-08 7 40 13 27 13 0 0 47 40 15
2011 SO 11 28 20 24 17 0 0 39 41 506
2011 SO-01 14 18 36 18 14 0 0 32 32 22
2011 SO-02 12 24 24 28 8 4 0 38 38 25
2011 SO-03 9 33 26 17 15 0 0 42 33 98
2011 SO-04 16 35 15 22 11 0 0 52 33 99
2011 SO-05 13 30 15 19 23 0 0 43 42 53
2011 SO-06 5 20 12 39 24 0 0 24 63 41
2011 SO-07 10 27 15 27 22 0 0 37 49 41
2011 SO-08 5 11 21 42 21 0 0 16 63 19
2011 SO-09 5 18 23 14 41 0 0 23 55 22
2011 SO-10 0 50 10 40 0 0 0 50 40 10
2011 SO-11 11 11 17 44 17 0 0 22 61 18
2008 SO 9 31 19 25 15 1 0 40 41 340
2008 SO-01 8 15 23 38 15 0 0 23 54 13
2008 SO-02 16 36 16 28 4 0 0 52 32 25
2008 SO-03 7 31 21 26 13 1 0 39 40 68
2008 SO-04 10 36 20 25 8 0 0 46 34 59
2008 SO-05 10 47 13 10 17 3 0 59 28 30
2008 SO-06 3 19 23 32 19 3 0 23 53 31
2008 SO-07 0 19 15 27 35 4 0 20 64 26
2008 SO-08 5 35 20 15 25 0 0 40 40 20
2008 SO-09 12 18 24 41 6 0 0 29 47 17
2008 SO-10 7 33 20 27 13 0 0 40 40 15
2008 SO-11 13 20 27 20 20 0 0 33 40 15

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 24 42 14 10 7 1 1 68 17 418
2018 SO-03 24 32 22 12 6 2 3 59 18 104
2018 SO-04 17 53 13 13 4 0 0 70 17 83
2018 SO-05 25 40 18 7 9 2 0 66 16 57
2018 SO-06 36 44 0 8 8 0 4 83 17 25
2018 SO-07 31 43 10 7 10 0 0 74 17 42
2018 SO-08 30 52 7 7 4 0 0 81 11 27
2018 SO-09 42 42 0 8 8 0 0 83 17 12
2018 SO-10 8 46 8 15 15 8 0 58 33 13
2018 SO-11 25 42 0 17 8 0 8 73 27 12
2017 SO 26 39 14 13 7 1 1 66 20 160
2017 SO-00 50 10 10 20 10 0 0 60 30 10
2017 SO-03 21 42 12 18 6 0 0 64 24 33
2017 SO-04 23 39 11 15 9 0 4 64 25 28
2017 SO-05 20 47 20 7 7 0 0 67 13 15
2017 SO-06 42 50 8 0 0 0 0 92 0 12
2017 SO-07 29 43 14 14 0 0 0 71 14 14
2017 SO-08 45 27 18 9 0 0 0 73 9 11
2014 SO 25 37 14 13 9 1 2 63 22 287
2014 SO-03 21 41 15 9 13 0 1 63 22 68
2014 SO-04 27 38 20 11 2 0 2 67 13 55
2014 SO-05 23 30 17 17 10 3 0 55 28 30
2014 SO-06 43 43 0 7 7 0 0 86 14 14
2014 SO-07 26 38 13 0 19 0 4 67 20 27
2014 SO-08 27 33 7 20 7 0 7 64 29 15
2011 SO 20 34 15 16 12 1 3 56 29 505
2011 SO-01 18 27 23 18 9 0 5 48 29 22
2011 SO-02 12 36 16 12 20 0 4 50 33 25
2011 SO-03 20 41 15 6 14 2 1 63 21 98
2011 SO-04 29 24 18 18 9 0 1 54 28 98
2011 SO-05 23 32 17 15 9 2 2 57 25 53
2011 SO-06 10 34 7 24 15 0 10 49 43 41
2011 SO-07 24 37 7 15 15 0 2 63 30 41
2011 SO-08 21 47 11 16 5 0 0 68 21 19
2011 SO-09 14 36 18 18 14 0 0 50 32 22
2011 SO-10 0 30 20 50 0 0 0 30 50 10
2011 SO-11 11 50 11 17 11 0 0 61 28 18
2008 SO 21 38 15 11 13 1 2 60 25 340
2008 SO-01 0 31 8 0 46 8 8 36 55 13
2008 SO-02 32 40 8 12 4 0 4 75 17 25
2008 SO-03 25 31 21 13 9 0 1 57 22 68
2008 SO-04 25 36 15 15 8 0 0 61 24 59
2008 SO-05 17 40 23 7 10 0 3 59 17 30
2008 SO-06 26 39 6 6 13 0 10 71 21 31
2008 SO-07 4 31 19 12 35 0 0 35 46 26
2008 SO-08 10 55 15 0 20 0 0 65 20 20
2008 SO-09 12 35 29 12 12 0 0 47 24 17
2008 SO-10 27 47 7 13 7 0 0 73 20 15
2008 SO-11 20 40 7 20 7 7 0 64 29 15

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 21 42 15 14 7 0 0 63 21 413
2018 SO-03 21 39 19 15 6 0 1 60 21 102
2018 SO-04 17 35 16 22 10 0 0 52 32 81
2018 SO-05 18 46 18 11 7 0 0 64 18 56
2018 SO-06 20 52 16 4 8 0 0 72 12 25
2018 SO-07 31 43 12 7 7 0 0 74 14 42
2018 SO-08 15 48 11 19 7 0 0 63 26 27
2018 SO-09 25 58 8 8 0 0 0 83 8 12
2018 SO-10 15 46 0 15 23 0 0 62 38 13
2018 SO-11 33 42 17 8 0 0 0 75 8 12
2017 SO 26 40 12 11 12 0 0 66 23 160
2017 SO-00 10 10 20 10 50 0 0 20 60 10
2017 SO-03 18 48 9 9 15 0 0 67 24 33
2017 SO-04 19 34 16 19 12 0 0 53 31 28
2017 SO-05 53 33 0 7 7 0 0 87 13 15
2017 SO-06 25 42 17 8 8 0 0 67 17 12
2017 SO-07 43 29 14 14 0 0 0 71 14 14
2017 SO-08 27 27 27 18 0 0 0 55 18 11
2014 SO 26 47 11 11 5 0 0 73 16 280
2014 SO-03 26 51 8 12 3 0 0 77 15 65
2014 SO-04 25 55 8 9 4 0 0 79 13 53
2014 SO-05 17 60 17 3 3 0 0 77 7 30
2014 SO-06 43 43 0 0 14 0 0 86 14 14
2014 SO-07 38 34 15 13 0 0 0 72 13 27
2014 SO-08 20 33 20 27 0 0 0 53 27 15
2014 SO-10 40 10 40 10 0 0 0 50 10 10
2011 SO 20 47 16 9 7 0 0 67 17 506
2011 SO-01 14 36 23 14 14 0 0 50 27 22
2011 SO-02 4 52 24 12 8 0 0 56 20 25
2011 SO-03 21 47 21 5 5 0 0 68 10 98
2011 SO-04 20 47 12 9 9 1 1 69 19 99
2011 SO-05 28 40 17 8 8 0 0 68 15 53
2011 SO-06 17 39 22 5 17 0 0 56 22 41
2011 SO-07 20 59 5 10 7 0 0 78 17 41
2011 SO-08 5 58 26 5 5 0 0 63 11 19
2011 SO-09 18 55 0 18 9 0 0 73 27 22
2011 SO-10 20 40 30 10 0 0 0 60 10 10
2011 SO-11 11 56 11 17 6 0 0 67 22 18

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 20 40 25 9 5 0 0 60 14 412
2018 SO-03 20 47 19 10 4 0 1 67 14 102
2018 SO-04 21 30 25 15 10 0 0 51 25 81
2018 SO-05 16 39 34 5 5 0 0 55 11 56
2018 SO-06 20 52 12 12 4 0 0 72 16 25
2018 SO-07 31 33 26 7 2 0 0 64 10 42
2018 SO-08 11 44 37 7 0 0 0 56 7 27
2018 SO-09 42 25 25 8 0 0 0 67 8 12
2018 SO-10 8 23 38 23 8 0 0 31 31 13
2018 SO-11 8 75 8 8 0 0 0 83 8 12
2017 SO 22 37 20 13 8 0 0 59 21 160
2017 SO-00 10 20 20 10 40 0 0 30 50 10
2017 SO-03 24 30 21 18 6 0 0 55 24 33
2017 SO-04 23 30 19 24 5 0 0 53 28 28
2017 SO-05 27 40 20 7 7 0 0 67 13 15
2017 SO-06 17 50 17 8 8 0 0 67 17 12
2017 SO-07 29 50 14 7 0 0 0 79 7 14
2017 SO-08 9 64 18 9 0 0 0 73 9 11
2014 SO 25 41 20 9 4 0 0 66 14 282
2014 SO-03 29 42 14 9 5 2 0 72 14 66
2014 SO-04 26 42 21 9 2 0 0 68 11 53
2014 SO-05 30 50 10 7 3 0 0 80 10 30
2014 SO-06 43 43 7 0 7 0 0 86 7 14
2014 SO-07 42 32 23 4 0 0 0 74 4 27
2014 SO-08 7 60 27 7 0 0 0 67 7 15
2014 SO-10 10 50 20 20 0 0 0 60 20 10

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 15 40 26 11 6 1 0 56 17 411
2018 SO-03 20 43 25 6 6 1 0 63 12 101
2018 SO-04 10 46 22 15 6 1 0 56 21 81
2018 SO-05 7 51 35 4 4 0 0 58 7 55
2018 SO-06 20 40 20 12 8 0 0 60 20 25
2018 SO-07 12 40 29 14 2 2 0 54 17 42
2018 SO-08 7 33 44 15 0 0 0 41 15 27
2018 SO-09 33 0 33 33 0 0 0 33 33 12
2018 SO-10 8 23 15 31 23 0 0 31 54 13
2018 SO-11 33 42 0 17 8 0 0 75 25 12
2017 SO 18 40 16 15 8 1 1 59 24 160
2017 SO-00 20 20 10 0 40 0 10 44 44 10
2017 SO-03 15 33 21 18 12 0 0 48 30 33
2017 SO-04 26 38 11 20 5 0 0 64 25 28
2017 SO-05 27 27 27 13 7 0 0 53 20 15
2017 SO-06 17 42 8 25 0 0 8 64 27 12
2017 SO-07 7 64 29 0 0 0 0 71 0 14
2017 SO-08 18 45 27 9 0 0 0 64 9 11
2014 SO 22 47 20 10 2 0 0 68 12 282
2014 SO-03 26 55 17 2 2 0 0 80 3 66
2014 SO-04 25 49 11 11 4 0 0 74 15 53
2014 SO-05 17 57 20 3 3 0 0 73 7 30
2014 SO-06 29 29 36 0 7 0 0 57 7 14
2014 SO-07 49 15 28 8 0 0 0 64 8 27
2014 SO-08 7 53 13 27 0 0 0 60 27 15
2014 SO-10 0 60 10 20 10 0 0 60 30 10
2011 SO 24 43 20 8 4 1 1 68 12 506
2011 SO-01 9 36 32 5 5 5 9 53 11 22
2011 SO-02 16 56 24 0 0 4 0 75 0 25
2011 SO-03 31 50 12 3 2 2 0 82 5 98
2011 SO-04 28 40 19 7 4 0 1 69 11 99
2011 SO-05 34 36 25 4 2 0 0 70 6 53
2011 SO-06 17 37 24 12 10 0 0 54 22 41
2011 SO-07 15 54 17 10 5 0 0 68 15 41
2011 SO-08 21 32 26 16 5 0 0 53 21 19
2011 SO-09 23 32 27 18 0 0 0 55 18 22
2011 SO-10 0 50 30 20 0 0 0 50 20 10
2011 SO-11 6 44 28 11 11 0 0 50 22 18

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 8 37 30 17 5 3 0 46 23 418
2018 SO-03 5 29 38 20 6 3 0 35 27 104
2018 SO-04 5 41 31 14 6 2 0 47 21 83
2018 SO-05 7 26 37 18 7 5 0 35 26 57
2018 SO-06 20 40 8 32 0 0 0 60 32 25
2018 SO-07 2 45 33 14 5 0 0 48 19 42
2018 SO-08 0 52 26 19 4 0 0 52 22 27
2018 SO-09 17 58 17 8 0 0 0 75 8 12
2018 SO-10 0 62 8 23 8 0 0 62 31 13
2018 SO-11 17 33 17 17 0 17 0 60 20 12
2017 SO 8 33 24 23 9 4 0 42 33 160
2017 SO-00 0 20 0 40 20 20 0 25 75 10
2017 SO-03 9 18 27 36 6 3 0 28 44 33
2017 SO-04 8 45 23 11 10 4 0 55 22 28
2017 SO-05 0 33 33 13 13 7 0 36 29 15
2017 SO-06 8 8 42 42 0 0 0 17 42 12
2017 SO-07 7 36 43 14 0 0 0 43 14 14
2017 SO-08 0 55 27 9 9 0 0 55 18 11

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 12 34 25 18 9 1 1 47 28 413
2018 SO-03 12 41 25 14 6 2 1 55 20 102
2018 SO-04 10 37 28 11 11 0 2 48 23 81
2018 SO-05 9 30 34 14 11 0 2 40 25 56
2018 SO-06 20 16 12 40 12 0 0 36 52 25
2018 SO-07 2 38 24 24 12 0 0 40 36 42
2018 SO-08 11 33 19 26 11 0 0 44 37 27
2018 SO-09 8 33 50 8 0 0 0 42 8 12
2018 SO-10 8 31 15 23 23 0 0 38 46 13
2018 SO-11 8 25 33 25 8 0 0 33 33 12
2017 SO 15 25 15 18 25 0 1 41 44 160
2017 SO-00 10 20 10 10 50 0 0 30 60 10
2017 SO-03 15 18 18 18 30 0 0 33 48 33
2017 SO-04 15 23 19 19 25 0 0 38 43 28
2017 SO-05 27 20 20 20 13 0 0 47 33 15
2017 SO-06 17 17 17 17 33 0 0 33 50 12
2017 SO-07 7 21 36 14 21 0 0 29 36 14
2017 SO-08 0 27 9 45 18 0 0 27 64 11
2014 SO 13 31 22 20 12 0 1 45 33 282
2014 SO-03 21 36 15 11 17 0 0 58 27 66
2014 SO-04 13 47 17 17 6 0 0 60 23 53
2014 SO-05 7 27 27 33 7 0 0 33 40 30
2014 SO-06 29 7 7 36 21 0 0 36 57 14
2014 SO-07 8 30 28 30 4 0 0 38 34 27
2014 SO-08 0 27 40 27 7 0 0 27 33 15
2014 SO-10 20 10 10 50 0 0 10 33 56 10
2011 SO 16 33 21 16 12 0 1 50 29 505
2011 SO-01 23 32 14 18 14 0 0 55 32 22
2011 SO-02 16 36 24 12 8 0 4 54 21 25
2011 SO-03 17 34 18 16 13 0 1 52 30 98
2011 SO-04 15 38 20 10 14 0 2 55 25 99
2011 SO-05 19 34 17 15 13 0 2 54 29 53
2011 SO-06 10 32 24 22 12 0 0 41 34 41
2011 SO-07 15 29 27 15 12 2 0 45 28 41
2011 SO-08 5 16 37 32 11 0 0 21 42 19
2011 SO-09 5 41 23 9 23 0 0 45 32 22
2011 SO-10 0 40 40 20 0 0 0 40 20 10
2011 SO-11 17 28 17 33 6 0 0 44 39 18

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 29 41 17 9 3 1 1 71 12 412
2018 SO-03 40 45 13 1 0 1 0 86 1 102
2018 SO-04 31 35 16 7 9 0 2 67 16 81
2018 SO-05 32 43 14 9 2 0 0 75 11 56
2018 SO-06 24 48 16 12 0 0 0 72 12 25
2018 SO-07 17 52 21 10 0 0 0 69 10 42
2018 SO-08 27 42 12 19 0 0 0 69 19 26
2018 SO-09 8 33 25 25 8 0 0 42 33 12
2018 SO-10 8 31 31 31 0 0 0 38 31 13
2018 SO-11 25 8 33 17 8 0 8 36 27 12
2017 SO 28 38 18 9 3 0 3 68 13 160
2017 SO-00 0 30 20 10 20 0 20 38 38 10
2017 SO-03 36 42 15 6 0 0 0 79 6 33
2017 SO-04 38 38 12 4 5 0 4 78 9 28
2017 SO-05 33 53 0 13 0 0 0 87 13 15
2017 SO-06 42 33 17 0 0 0 8 82 0 12
2017 SO-07 14 29 36 7 14 0 0 43 21 14
2017 SO-08 9 55 0 36 0 0 0 64 36 11
2014 SO 31 42 15 8 3 0 1 74 11 281
2014 SO-03 42 45 9 2 2 0 0 88 3 66
2014 SO-04 45 34 11 8 2 0 0 79 9 53
2014 SO-05 33 30 23 7 7 0 0 63 13 30
2014 SO-06 21 43 21 14 0 0 0 64 14 14
2014 SO-07 28 39 20 10 0 0 4 70 10 26
2014 SO-08 13 60 7 13 7 0 0 73 20 15
2014 SO-10 10 30 20 30 0 0 10 44 33 10
2011 SO 22 38 23 11 5 0 2 61 16 504
2011 SO-01 14 32 14 14 27 0 0 45 41 22
2011 SO-02 20 44 28 8 0 0 0 64 8 25
2011 SO-03 38 43 12 5 0 0 2 82 5 98
2011 SO-04 27 35 26 8 3 0 2 63 11 98
2011 SO-05 21 49 21 6 4 0 0 70 9 53
2011 SO-06 18 25 30 18 10 0 0 43 28 40
2011 SO-07 7 37 32 15 5 0 5 46 21 41
2011 SO-08 11 32 37 11 11 0 0 42 21 19
2011 SO-09 9 32 27 23 9 0 0 41 32 22
2011 SO-10 20 10 40 20 10 0 0 30 30 10
2011 SO-11 6 28 39 28 0 0 0 33 28 18
2008 SO 21 45 21 7 6 0 0 66 13 339
2008 SO-01 0 23 15 15 38 8 0 25 58 13
2008 SO-02 21 58 13 4 4 0 0 79 8 24
2008 SO-03 31 41 24 3 1 0 0 72 4 68
2008 SO-04 25 37 19 10 8 0 0 63 19 59
2008 SO-05 27 47 20 3 3 0 0 73 7 30
2008 SO-06 20 60 13 0 7 0 0 80 7 30
2008 SO-07 8 62 23 0 8 0 0 69 8 26
2008 SO-08 19 38 24 14 5 0 0 57 19 21
2008 SO-09 12 59 24 6 0 0 0 71 6 17
2008 SO-10 13 47 20 7 13 0 0 60 20 15
2008 SO-11 20 33 20 27 0 0 0 53 27 15

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 SO 33 45 22 409
2018 SO-03 28 46 26 103
2018 SO-04 26 55 19 78
2018 SO-05 39 38 23 56
2018 SO-06 32 48 20 25
2018 SO-07 46 29 24 41
2018 SO-08 37 52 11 27
2018 SO-09 55 36 9 11
2018 SO-10 54 31 15 13
2018 SO-11 17 50 33 12
2017 SO 24 41 35 160
2017 SO-00 30 40 30 10
2017 SO-03 21 36 42 33
2017 SO-04 16 57 27 28
2017 SO-05 20 40 40 15
2017 SO-06 25 17 58 12
2017 SO-07 29 43 29 14
2017 SO-08 36 27 36 11
2014 SO 24 56 20 287
2014 SO-03 24 56 21 68
2014 SO-04 13 63 24 54
2014 SO-05 33 47 20 30
2014 SO-06 43 43 14 14
2014 SO-07 15 55 30 27
2014 SO-08 40 60 0 15
2014 SO-10 30 60 10 10
2011 SO 26 56 18 505
2011 SO-01 18 55 27 22
2011 SO-02 32 48 20 25
2011 SO-03 26 61 13 98
2011 SO-04 26 59 15 98
2011 SO-05 26 51 23 53
2011 SO-06 32 54 15 41
2011 SO-07 20 51 29 41
2011 SO-08 26 74 0 19
2011 SO-09 27 55 18 22
2011 SO-10 30 50 20 10
2011 SO-11 33 39 28 18

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 SO 32 31 4 28 1 4 134
2018 SO-03 30 33 10 20 7 0 30
2018 SO-04 29 33 0 38 0 0 21
2018 SO-05 23 36 5 36 0 0 22
2018 SO-07 18 47 6 12 0 18 17
2018 SO-08 30 40 0 20 0 10 10
2017 SO 26 47 3 22 0 3 39
2014 SO 39 32 3 21 9999 5 66
2014 SO-03 20 40 7 33 9999 0 15
2014 SO-05 50 30 0 10 9999 10 10
2011 SO 43 30 3 18 9999 6 127
2011 SO-03 46 42 0 13 9999 0 24
2011 SO-04 35 22 4 26 9999 13 23
2011 SO-05 38 31 0 15 9999 15 13
2011 SO-06 46 23 0 31 9999 0 13
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 33 46 12 7 2 0 0 80 9 411
2018 SO-03 31 51 12 2 3 0 1 83 5 102
2018 SO-04 37 37 16 9 1 0 0 74 10 81
2018 SO-05 32 45 13 9 2 0 0 77 11 56
2018 SO-06 36 52 8 0 4 0 0 88 4 25
2018 SO-07 24 48 12 17 0 0 0 71 17 42
2018 SO-08 24 64 12 0 0 0 0 88 0 25
2018 SO-09 42 42 8 8 0 0 0 83 8 12
2018 SO-10 23 54 0 15 8 0 0 77 23 13
2018 SO-11 42 50 8 0 0 0 0 92 0 12
2017 SO 32 42 13 7 6 0 0 74 13 160
2017 SO-00 30 40 0 20 10 0 0 70 30 10
2017 SO-03 18 48 21 9 3 0 0 67 12 33
2017 SO-04 27 54 8 8 4 0 0 81 11 28
2017 SO-05 33 40 20 7 0 0 0 73 7 15
2017 SO-06 58 42 0 0 0 0 0 100 0 12
2017 SO-07 29 43 14 7 7 0 0 71 14 14
2017 SO-08 55 27 9 9 0 0 0 82 9 11
2014 SO 31 50 11 4 1 1 0 83 6 282
2014 SO-03 24 58 9 6 0 3 0 84 6 66
2014 SO-04 40 49 8 4 0 0 0 89 4 53
2014 SO-05 27 47 17 3 7 0 0 73 10 30
2014 SO-06 36 57 0 7 0 0 0 93 7 14
2014 SO-07 26 53 13 4 4 0 0 79 8 27
2014 SO-08 40 47 7 0 7 0 0 87 7 15
2014 SO-10 50 30 0 10 0 10 0 89 11 10
2011 SO 26 49 14 7 3 1 0 76 10 506
2011 SO-01 36 36 14 0 9 0 5 76 10 22
2011 SO-02 12 64 12 12 0 0 0 76 12 25
2011 SO-03 21 56 16 5 1 0 0 78 6 98
2011 SO-04 32 43 14 6 3 1 0 77 9 99
2011 SO-05 28 47 17 2 4 2 0 77 6 53
2011 SO-06 17 61 5 5 10 2 0 80 15 41
2011 SO-07 29 37 20 10 2 2 0 68 13 41
2011 SO-08 16 47 21 5 11 0 0 63 16 19
2011 SO-09 23 55 9 14 0 0 0 77 14 22
2011 SO-10 40 30 20 10 0 0 0 70 10 10
2011 SO-11 28 44 6 22 0 0 0 72 22 18
2008 SO 41 40 11 7 1 1 0 81 7 338
2008 SO-01 54 23 8 8 8 0 0 77 15 13
2008 SO-02 52 22 13 13 0 0 0 74 13 23
2008 SO-03 36 42 13 7 0 0 1 79 8 67
2008 SO-04 49 36 10 5 0 0 0 85 5 59
2008 SO-05 40 37 13 3 0 7 0 82 4 30
2008 SO-06 26 52 13 10 0 0 0 77 10 31
2008 SO-07 19 54 12 12 4 0 0 73 15 26
2008 SO-08 52 29 14 0 5 0 0 81 5 21
2008 SO-09 47 47 6 0 0 0 0 94 0 17
2008 SO-10 47 40 7 7 0 0 0 87 7 15
2008 SO-11 47 33 13 7 0 0 0 80 7 15

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 8 41 25 16 8 2 0 49 25 412
2018 SO-03 10 42 21 16 10 2 0 52 26 103
2018 SO-04 6 38 27 21 5 4 0 46 27 82
2018 SO-05 0 39 25 18 18 2 0 39 36 57
2018 SO-06 4 60 20 8 8 0 0 64 16 25
2018 SO-07 3 38 33 23 5 0 0 40 28 40
2018 SO-08 12 42 35 8 4 0 0 54 12 26
2018 SO-09 0 67 17 17 0 0 0 67 17 12
2018 SO-10 0 25 33 25 17 0 0 25 42 12
2018 SO-11 8 50 33 0 8 0 0 58 8 12
2017 SO 12 28 27 18 13 1 0 41 32 160
2017 SO-00 20 40 0 20 20 0 0 60 40 10
2017 SO-03 12 21 36 12 18 0 0 33 30 33
2017 SO-04 15 23 30 23 10 0 0 38 32 28
2017 SO-05 20 27 33 0 20 0 0 47 20 15
2017 SO-06 8 33 17 33 8 0 0 42 42 12
2017 SO-07 0 36 50 7 7 0 0 36 14 14
2017 SO-08 18 27 18 27 0 9 0 50 30 11
2014 SO 10 40 28 15 4 3 0 52 20 286
2014 SO-03 9 47 24 10 6 4 0 58 17 68
2014 SO-04 15 44 29 11 0 2 0 59 11 55
2014 SO-05 10 28 38 14 7 3 0 39 21 29
2014 SO-06 21 57 0 21 0 0 0 79 21 14
2014 SO-07 11 30 24 23 4 4 4 45 29 27
2014 SO-08 7 40 33 13 7 0 0 47 20 15
2014 SO-10 0 40 20 40 0 0 0 40 40 10
2011 SO 9 36 27 16 10 2 0 46 27 506
2011 SO-01 9 41 27 14 9 0 0 50 23 22
2011 SO-02 8 36 28 8 16 4 0 46 25 25
2011 SO-03 15 30 34 13 3 5 0 47 17 98
2011 SO-04 10 37 27 11 13 1 0 48 24 99
2011 SO-05 8 40 26 19 8 0 0 47 26 53
2011 SO-06 7 29 27 22 15 0 0 37 37 41
2011 SO-07 5 44 20 27 5 0 0 49 32 41
2011 SO-08 5 21 32 32 11 0 0 26 42 19
2011 SO-09 5 36 23 9 27 0 0 41 36 22
2011 SO-10 0 40 30 30 0 0 0 40 30 10
2011 SO-11 6 28 22 17 28 0 0 33 44 18

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 9 22 39 24 3 1 2 27 32 411
2018 SO-03 10 12 49 26 2 1 0 29 22 102
2018 SO-04 6 25 31 28 5 1 4 35 32 81
2018 SO-05 4 20 39 30 4 0 4 35 24 56
2018 SO-06 4 16 36 32 4 4 4 39 22 25
2018 SO-07 14 24 40 21 0 0 0 21 38 42
2018 SO-08 4 27 58 12 0 0 0 12 31 26
2018 SO-09 8 25 33 33 0 0 0 33 33 12
2018 SO-10 38 23 31 8 0 0 0 8 62 13
2018 SO-11 8 58 25 8 0 0 0 8 67 12
2017 SO 9 27 35 19 5 1 3 25 38 158
2017 SO-00 20 50 10 0 10 0 10 11 78 10
2017 SO-03 13 25 25 28 9 0 0 38 38 32
2017 SO-04 0 26 36 23 8 4 4 33 29 28
2017 SO-05 13 13 40 20 7 0 7 29 29 15
2017 SO-06 17 25 33 25 0 0 0 25 42 12
2017 SO-07 8 38 23 15 0 8 8 18 55 13
2017 SO-08 0 27 45 27 0 0 0 27 27 11
2014 SO 9 26 38 20 6 1 1 27 35 281
2014 SO-03 6 25 38 23 8 0 0 31 31 65
2014 SO-04 6 28 26 30 9 0 0 40 34 53
2014 SO-05 7 23 33 23 10 3 0 34 31 30
2014 SO-06 0 29 36 29 7 0 0 36 29 14
2014 SO-07 8 24 57 11 0 0 0 11 32 27
2014 SO-08 20 20 27 27 0 0 7 29 43 15
2014 SO-10 20 70 0 0 10 0 0 10 90 10
2011 SO 11 27 33 19 6 1 3 26 39 504
2011 SO-01 5 36 32 18 5 5 0 24 43 22
2011 SO-02 12 28 36 20 4 0 0 24 40 25
2011 SO-03 6 19 31 26 13 1 4 41 26 97
2011 SO-04 7 28 31 23 5 0 5 30 37 99
2011 SO-05 8 21 45 19 4 0 4 24 29 53
2011 SO-06 17 39 22 12 5 0 5 18 59 41
2011 SO-07 17 29 29 20 5 0 0 24 46 41
2011 SO-08 21 21 32 21 5 0 0 26 42 19
2011 SO-09 23 41 27 9 0 0 0 9 64 22
2011 SO-10 10 30 50 10 0 0 0 10 40 10
2011 SO-11 17 33 28 17 6 0 0 22 50 18
2008 SO 9 31 35 17 6 0 2 24 41 336
2008 SO-01 38 23 23 8 8 0 0 15 62 13
2008 SO-02 0 42 29 21 8 0 0 29 42 24
2008 SO-03 2 25 42 23 8 0 2 31 27 65
2008 SO-04 5 34 28 17 14 0 2 32 40 58
2008 SO-05 3 33 30 23 3 0 7 29 39 30
2008 SO-06 13 16 35 29 0 3 3 31 31 31
2008 SO-07 19 31 35 4 12 0 0 15 50 26
2008 SO-08 24 38 29 10 0 0 0 10 62 21
2008 SO-09 24 35 35 6 0 0 0 6 59 17
2008 SO-10 0 33 47 13 7 0 0 20 33 15
2008 SO-11 13 40 40 7 0 0 0 7 53 15

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 19 32 28 13 4 2 2 18 53 409
2018 SO-03 17 29 34 14 5 0 1 19 46 100
2018 SO-04 20 32 23 17 5 1 1 23 53 81
2018 SO-05 20 36 29 9 4 2 2 13 57 56
2018 SO-06 12 20 40 12 8 4 4 22 35 25
2018 SO-07 17 38 24 17 2 0 2 20 56 42
2018 SO-08 12 38 31 15 4 0 0 19 50 26
2018 SO-09 58 8 25 8 0 0 0 8 67 12
2018 SO-10 23 46 23 8 0 0 0 8 69 13
2018 SO-11 8 50 25 17 0 0 0 17 58 12
2017 SO 20 32 28 13 4 2 1 18 53 158
2017 SO-00 40 20 10 10 20 0 0 30 60 10
2017 SO-03 28 25 25 16 3 3 0 19 55 32
2017 SO-04 25 34 23 11 4 4 0 16 61 28
2017 SO-05 27 20 33 7 13 0 0 20 47 15
2017 SO-06 17 42 42 0 0 0 0 0 58 12
2017 SO-07 14 21 29 29 0 7 0 31 38 14
2017 SO-08 20 50 20 10 0 0 0 10 70 10
2014 SO 16 26 35 14 7 1 1 21 43 282
2014 SO-03 14 21 35 15 14 2 0 29 35 66
2014 SO-04 9 25 40 19 8 0 0 26 34 53
2014 SO-05 13 33 30 13 7 3 0 21 48 30
2014 SO-06 14 29 29 29 0 0 0 29 43 14
2014 SO-07 15 30 32 19 4 0 0 23 45 27
2014 SO-08 27 20 47 0 0 0 7 0 50 15
2014 SO-10 40 30 30 0 0 0 0 0 70 10
2011 SO 16 26 32 15 7 2 2 23 44 502
2011 SO-01 27 27 32 0 5 9 0 5 60 22
2011 SO-02 20 16 40 16 4 4 0 21 38 25
2011 SO-03 13 19 28 20 12 3 5 35 35 97
2011 SO-04 13 22 34 18 7 1 4 27 38 98
2011 SO-05 6 32 38 15 4 4 2 20 40 53
2011 SO-06 24 29 24 17 2 0 2 20 55 41
2011 SO-07 12 39 22 20 7 0 0 27 51 41
2011 SO-08 32 11 32 21 5 0 0 26 42 19
2011 SO-09 27 27 41 0 5 0 0 5 55 22
2011 SO-10 10 50 30 0 10 0 0 10 60 10
2011 SO-11 28 39 28 0 6 0 0 6 67 18
2008 SO 12 26 34 20 5 1 1 26 38 337
2008 SO-01 38 15 38 8 0 0 0 8 54 13
2008 SO-02 4 29 29 21 17 0 0 38 33 24
2008 SO-03 6 25 38 22 6 2 2 29 32 65
2008 SO-04 5 22 34 31 7 0 2 38 28 59
2008 SO-05 10 13 47 23 3 3 0 28 24 30
2008 SO-06 10 29 29 23 3 6 0 28 41 31
2008 SO-07 23 15 38 15 8 0 0 23 38 26
2008 SO-08 29 29 29 14 0 0 0 14 57 21
2008 SO-09 29 18 41 12 0 0 0 12 47 17
2008 SO-10 0 40 47 13 0 0 0 13 40 15
2008 SO-11 20 47 20 7 7 0 0 13 67 15

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 21 30 28 14 3 2 1 18 53 410
2018 SO-03 21 28 26 16 5 4 1 22 51 101
2018 SO-04 22 41 21 12 1 1 1 14 65 81
2018 SO-05 23 25 30 18 2 0 2 20 49 56
2018 SO-06 16 24 20 28 4 4 4 35 43 25
2018 SO-07 19 24 45 10 2 0 0 12 43 42
2018 SO-08 19 38 27 12 4 0 0 15 58 26
2018 SO-09 25 33 25 17 0 0 0 17 58 12
2018 SO-10 31 15 46 8 0 0 0 8 46 13
2018 SO-11 17 42 17 25 0 0 0 25 58 12
2017 SO 18 25 27 17 6 3 3 25 46 157
2017 SO-00 20 20 20 20 10 0 10 33 44 10
2017 SO-03 19 16 34 16 13 3 0 29 35 32
2017 SO-04 23 39 16 19 4 0 0 23 61 28
2017 SO-05 7 13 20 40 0 0 20 50 25 15
2017 SO-06 25 33 25 8 8 0 0 17 58 12
2017 SO-07 15 15 31 23 0 8 8 27 36 13
2017 SO-08 9 36 45 9 0 0 0 9 45 11
2014 SO 22 30 28 13 4 1 3 17 53 280
2014 SO-03 12 32 34 15 3 2 2 19 46 65
2014 SO-04 21 26 30 19 4 0 0 23 47 53
2014 SO-05 10 38 34 14 3 0 0 17 48 29
2014 SO-06 36 14 43 7 0 0 0 7 50 14
2014 SO-07 21 30 15 19 15 0 0 34 51 27
2014 SO-08 33 27 27 7 0 0 7 7 64 15
2014 SO-10 40 20 20 10 0 0 10 11 67 10
2011 SO 23 27 28 13 4 2 3 18 52 502
2011 SO-01 23 36 18 9 5 5 5 15 65 22
2011 SO-02 20 40 16 20 4 0 0 24 60 25
2011 SO-03 16 22 25 22 7 3 5 31 42 97
2011 SO-04 26 29 26 12 1 1 5 14 58 97
2011 SO-05 26 25 25 13 6 4 2 20 54 53
2011 SO-06 27 22 37 7 2 2 2 10 51 41
2011 SO-07 15 34 29 12 5 0 5 18 51 41
2011 SO-08 26 21 42 11 0 0 0 11 47 19
2011 SO-09 32 9 50 9 0 0 0 9 41 22
2011 SO-10 50 20 20 0 10 0 0 10 70 10
2011 SO-11 28 22 33 11 6 0 0 17 50 18
2008 SO 12 28 35 16 4 2 2 21 43 337
2008 SO-01 31 15 15 8 8 8 15 20 60 13
2008 SO-02 0 33 29 25 8 4 0 35 35 24
2008 SO-03 11 26 35 17 3 6 2 22 40 65
2008 SO-04 12 24 37 15 8 2 2 25 37 59
2008 SO-05 10 37 30 20 3 0 0 23 47 30
2008 SO-06 10 39 23 19 3 3 3 24 52 31
2008 SO-07 15 23 54 8 0 0 0 8 38 26
2008 SO-08 19 24 43 14 0 0 0 14 43 21
2008 SO-09 29 35 24 12 0 0 0 12 65 17
2008 SO-10 13 27 47 13 0 0 0 13 40 15
2008 SO-11 13 40 33 7 7 0 0 13 53 15

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 5 15 36 31 9 2 2 42 20 410
2018 SO-03 3 11 36 34 12 2 3 48 15 101
2018 SO-04 5 17 31 33 7 1 5 43 24 81
2018 SO-05 4 16 43 23 13 0 2 36 20 56
2018 SO-06 8 8 32 44 8 0 0 52 16 25
2018 SO-07 7 7 48 29 10 0 0 38 14 42
2018 SO-08 0 23 38 31 8 0 0 38 23 26
2018 SO-09 8 17 0 75 0 0 0 75 25 12
2018 SO-10 8 23 54 15 0 0 0 15 31 13
2018 SO-11 0 33 33 33 0 0 0 33 33 12
2017 SO 5 10 30 30 17 1 7 50 17 158
2017 SO-00 0 0 0 60 40 0 0 100 0 10
2017 SO-03 6 6 38 25 16 3 6 45 14 32
2017 SO-04 4 4 24 35 26 0 8 66 8 28
2017 SO-05 7 13 20 27 13 0 20 50 25 15
2017 SO-06 0 17 42 33 8 0 0 42 17 12
2017 SO-07 8 8 38 31 0 0 15 36 18 13
2017 SO-08 9 9 27 36 18 0 0 55 18 11
2014 SO 7 11 28 38 12 1 3 52 19 281
2014 SO-03 3 11 22 46 15 0 3 63 14 65
2014 SO-04 6 6 26 38 23 0 2 62 12 53
2014 SO-05 7 17 20 33 20 3 0 55 24 30
2014 SO-06 0 14 36 43 7 0 0 50 14 14
2014 SO-07 9 8 26 53 4 0 0 57 17 27
2014 SO-08 20 7 27 40 0 0 7 43 29 15
2014 SO-10 10 20 40 30 0 0 0 30 30 10
2011 SO 11 17 34 25 9 1 3 35 29 501
2011 SO-01 23 5 36 14 18 5 0 33 29 22
2011 SO-02 16 16 36 24 8 0 0 32 32 25
2011 SO-03 3 10 25 36 16 3 6 57 15 96
2011 SO-04 8 15 35 34 4 0 4 39 24 98
2011 SO-05 6 23 34 23 13 2 0 37 29 53
2011 SO-06 24 20 27 22 5 0 2 28 45 41
2011 SO-07 10 27 41 17 2 0 2 20 38 41
2011 SO-08 16 5 63 5 11 0 0 16 21 19
2011 SO-09 18 23 32 27 0 0 0 27 41 22
2011 SO-10 10 30 40 10 10 0 0 20 40 10
2011 SO-11 22 17 44 11 6 0 0 17 39 18
2008 SO 6 17 36 30 9 1 2 40 23 338
2008 SO-01 15 31 31 23 0 0 0 23 46 13
2008 SO-02 4 0 33 42 17 0 4 61 4 24
2008 SO-03 3 14 29 32 17 3 2 52 18 65
2008 SO-04 8 17 25 29 19 0 2 48 26 59
2008 SO-05 0 10 53 30 3 0 3 34 10 30
2008 SO-06 0 26 29 42 0 3 0 43 27 31
2008 SO-07 12 19 38 31 0 0 0 31 31 26
2008 SO-08 10 24 43 24 0 0 0 24 33 21
2008 SO-09 6 6 76 12 0 0 0 12 12 17
2008 SO-10 0 27 40 27 7 0 0 33 27 15
2008 SO-11 20 27 40 13 0 0 0 13 47 15

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 13 32 31 15 6 2 2 21 47 408
2018 SO-03 12 20 38 21 7 0 2 29 33 100
2018 SO-04 10 35 33 14 5 1 2 19 46 81
2018 SO-05 13 30 27 16 7 4 4 25 46 56
2018 SO-06 12 44 24 16 4 0 0 20 56 25
2018 SO-07 12 43 33 10 2 0 0 12 55 42
2018 SO-08 16 40 28 12 4 0 0 16 56 25
2018 SO-09 42 42 8 8 0 0 0 8 83 12
2018 SO-10 46 31 8 15 0 0 0 15 77 13
2018 SO-11 25 42 33 0 0 0 0 0 67 12
2017 SO 18 24 26 17 8 3 5 26 45 157
2017 SO-00 0 10 30 10 20 0 30 43 14 10
2017 SO-03 25 19 22 25 9 0 0 34 44 32
2017 SO-04 9 17 35 24 12 4 0 37 27 27
2017 SO-05 13 20 27 27 7 0 7 36 36 15
2017 SO-06 33 17 17 8 8 8 8 20 60 12
2017 SO-07 23 23 8 38 0 8 0 42 50 13
2017 SO-08 18 36 36 0 0 9 0 0 60 11
2014 SO 19 30 23 19 8 0 1 27 49 281
2014 SO-03 11 29 28 22 9 0 2 31 41 65
2014 SO-04 9 25 23 28 15 0 0 43 34 53
2014 SO-05 20 17 37 23 0 3 0 24 38 30
2014 SO-06 21 21 36 21 0 0 0 21 43 14
2014 SO-07 34 26 17 15 8 0 0 23 60 27
2014 SO-08 33 33 20 7 0 0 7 7 71 15
2014 SO-10 40 30 10 20 0 0 0 20 70 10
2011 SO 22 30 25 12 7 1 3 20 54 501
2011 SO-01 23 23 18 18 9 9 0 30 50 22
2011 SO-02 24 28 28 16 4 0 0 20 52 25
2011 SO-03 9 18 31 25 11 0 6 38 29 97
2011 SO-04 21 32 25 12 6 0 4 19 55 97
2011 SO-05 15 38 25 11 9 0 2 21 54 53
2011 SO-06 41 37 20 2 0 0 0 2 78 41
2011 SO-07 20 44 22 7 2 0 5 10 67 41
2011 SO-08 32 32 32 5 0 0 0 5 63 19
2011 SO-09 50 27 14 9 0 0 0 9 77 22
2011 SO-10 30 50 20 0 0 0 0 0 80 10
2011 SO-11 61 28 6 0 6 0 0 6 89 18
2008 SO 15 32 27 17 6 1 2 24 48 337
2008 SO-01 15 31 31 15 8 0 0 23 46 13
2008 SO-02 8 21 33 25 8 4 0 35 30 24
2008 SO-03 3 30 29 20 11 2 6 33 36 66
2008 SO-04 14 29 24 16 16 0 2 32 44 58
2008 SO-05 13 37 30 17 3 0 0 20 50 30
2008 SO-06 16 32 39 10 0 3 0 10 50 31
2008 SO-07 23 23 27 27 0 0 0 27 46 26
2008 SO-08 24 43 24 10 0 0 0 10 67 21
2008 SO-09 24 35 24 18 0 0 0 18 59 17
2008 SO-10 27 27 27 20 0 0 0 20 53 15
2008 SO-11 33 47 20 0 0 0 0 0 80 15

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 31 36 18 9 3 2 1 12 69 409
2018 SO-03 25 34 23 8 5 3 2 14 62 100
2018 SO-04 22 44 20 9 2 1 1 11 68 81
2018 SO-05 39 27 18 9 4 2 2 13 69 56
2018 SO-06 36 32 20 12 0 0 0 12 68 25
2018 SO-07 26 48 17 10 0 0 0 10 74 42
2018 SO-08 35 50 8 8 0 0 0 8 85 26
2018 SO-09 58 25 17 0 0 0 0 0 83 12
2018 SO-10 54 31 8 8 0 0 0 8 85 13
2018 SO-11 58 25 17 0 0 0 0 0 83 12
2017 SO 31 31 22 9 4 1 3 13 64 159
2017 SO-00 30 10 10 10 10 10 20 29 57 10
2017 SO-03 33 27 30 3 3 3 0 6 63 33
2017 SO-04 28 38 19 15 0 0 0 15 66 28
2017 SO-05 20 33 13 20 13 0 0 33 53 15
2017 SO-06 42 25 33 0 0 0 0 0 67 12
2017 SO-07 31 38 23 8 0 0 0 8 69 13
2017 SO-08 27 64 9 0 0 0 0 0 91 11
2014 SO 22 29 30 12 6 0 1 18 51 279
2014 SO-03 9 32 25 20 11 2 2 32 43 65
2014 SO-04 11 17 49 13 9 0 0 23 28 53
2014 SO-05 20 20 30 23 7 0 0 30 40 30
2014 SO-06 21 36 36 0 7 0 0 7 57 14
2014 SO-07 23 43 26 4 4 0 0 8 66 27
2014 SO-08 40 13 40 7 0 0 0 7 53 15
2014 SO-10 50 40 10 0 0 0 0 0 90 10
2011 SO 21 29 28 13 5 2 3 18 52 504
2011 SO-01 23 32 18 9 5 5 9 16 63 22
2011 SO-02 28 24 32 16 0 0 0 16 52 25
2011 SO-03 12 26 31 17 7 3 4 26 41 98
2011 SO-04 22 25 26 16 3 2 5 21 51 99
2011 SO-05 23 26 21 15 9 2 4 26 52 53
2011 SO-06 27 41 29 2 0 0 0 2 68 41
2011 SO-07 20 29 34 10 5 0 2 15 50 41
2011 SO-08 21 37 32 11 0 0 0 11 58 19
2011 SO-09 41 36 14 9 0 0 0 9 77 22
2011 SO-10 10 50 40 0 0 0 0 0 60 10
2011 SO-11 33 39 22 0 6 0 0 6 72 18
2008 SO 17 35 30 12 4 1 1 16 53 338
2008 SO-01 31 15 38 15 0 0 0 15 46 13
2008 SO-02 25 38 17 4 13 4 0 17 65 24
2008 SO-03 6 30 33 21 6 2 2 28 38 66
2008 SO-04 12 27 42 14 3 0 2 17 40 59
2008 SO-05 17 47 20 10 3 0 3 14 66 30
2008 SO-06 13 42 42 3 0 0 0 3 55 31
2008 SO-07 19 38 23 15 4 0 0 19 58 26
2008 SO-08 33 43 19 5 0 0 0 5 76 21
2008 SO-09 29 47 18 6 0 0 0 6 76 17
2008 SO-10 20 40 40 0 0 0 0 0 60 15
2008 SO-11 47 27 7 20 0 0 0 20 73 15

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 23 32 27 11 3 2 3 14 57 409
2018 SO-03 27 22 31 10 4 2 5 15 52 101
2018 SO-04 25 38 16 15 4 1 1 19 65 81
2018 SO-05 24 27 31 13 4 0 2 17 52 55
2018 SO-06 16 20 44 12 4 0 4 17 38 25
2018 SO-07 19 33 36 12 0 0 0 12 52 42
2018 SO-08 35 35 23 4 4 0 0 8 69 26
2018 SO-09 25 42 25 8 0 0 0 8 67 12
2018 SO-10 23 38 31 8 0 0 0 8 62 13
2018 SO-11 8 67 17 8 0 0 0 8 75 12
2017 SO 20 26 33 10 6 3 3 17 48 158
2017 SO-00 20 10 40 0 10 10 10 13 38 10
2017 SO-03 16 31 31 13 9 0 0 22 47 32
2017 SO-04 21 34 34 8 4 0 0 11 55 28
2017 SO-05 0 20 40 20 7 0 13 31 23 15
2017 SO-06 42 17 25 8 0 0 8 9 64 12
2017 SO-07 15 31 23 15 0 15 0 18 55 13
2017 SO-08 27 9 55 9 0 0 0 9 36 11
2014 SO 20 30 28 14 5 2 1 20 51 281
2014 SO-03 15 25 32 14 11 3 0 25 41 65
2014 SO-04 13 30 28 21 6 2 0 27 44 53
2014 SO-05 20 27 33 20 0 0 0 20 47 30
2014 SO-06 29 50 7 14 0 0 0 14 79 14
2014 SO-07 19 19 36 15 11 0 0 26 38 27
2014 SO-08 33 40 13 13 0 0 0 13 73 15
2014 SO-10 50 30 10 10 0 0 0 10 80 10

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 32 41 11 9 5 0 0 74 14 410
2018 SO-03 34 35 12 14 6 0 0 68 20 101
2018 SO-04 37 35 13 9 6 0 0 72 15 82
2018 SO-05 19 47 12 16 5 0 0 67 21 57
2018 SO-06 32 52 12 0 4 0 0 84 4 25
2018 SO-07 18 60 8 10 5 0 0 78 15 40
2018 SO-08 54 46 0 0 0 0 0 100 0 26
2018 SO-09 33 50 17 0 0 0 0 83 0 12
2018 SO-10 33 33 0 17 17 0 0 67 33 12
2018 SO-11 33 50 17 0 0 0 0 83 0 12
2017 SO 29 37 13 8 10 1 2 68 18 159
2017 SO-00 20 10 10 10 50 0 0 30 60 10
2017 SO-03 27 39 9 15 9 0 0 67 24 33
2017 SO-04 35 38 15 8 5 0 0 73 12 28
2017 SO-05 33 47 13 0 0 7 0 86 0 15
2017 SO-06 45 18 9 9 18 0 0 64 27 11
2017 SO-07 14 50 29 0 0 0 7 69 0 14
2017 SO-08 27 64 0 9 0 0 0 91 9 11
2014 SO 40 41 8 7 2 0 2 82 9 286
2014 SO-03 38 40 9 7 4 0 1 79 12 68
2014 SO-04 46 43 9 2 0 0 0 89 2 54
2014 SO-05 30 43 13 13 0 0 0 73 13 30
2014 SO-06 57 29 0 7 0 0 7 92 8 14
2014 SO-07 34 53 4 0 5 0 4 90 6 27
2014 SO-08 60 13 7 13 0 0 7 79 14 15

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 30 50 11 8 2 0 0 80 9 411
2018 SO-03 26 43 14 14 3 0 0 70 17 102
2018 SO-04 30 50 11 7 1 0 0 80 9 82
2018 SO-05 28 47 11 11 4 0 0 75 14 57
2018 SO-06 36 44 16 4 0 0 0 80 4 25
2018 SO-07 13 68 15 3 3 0 0 80 5 40
2018 SO-08 50 50 0 0 0 0 0 100 0 26
2018 SO-09 33 58 0 8 0 0 0 92 8 12
2018 SO-10 33 50 17 0 0 0 0 83 0 12
2018 SO-11 25 67 8 0 0 0 0 92 0 12
2017 SO 22 51 10 13 3 0 1 73 16 158
2017 SO-00 10 10 0 70 10 0 0 20 80 10
2017 SO-03 21 48 15 6 6 0 3 72 13 33
2017 SO-04 23 57 11 6 4 0 0 79 10 28
2017 SO-05 36 50 7 7 0 0 0 86 7 14
2017 SO-06 25 50 17 8 0 0 0 75 8 12
2017 SO-07 7 71 7 14 0 0 0 79 14 14
2017 SO-08 36 36 18 9 0 0 0 73 9 11
2014 SO 27 53 13 6 1 0 0 80 7 286
2014 SO-03 32 44 13 9 1 0 0 76 10 68
2014 SO-04 22 59 15 4 0 0 0 81 4 54
2014 SO-05 17 67 3 10 3 0 0 83 13 30
2014 SO-06 29 64 0 7 0 0 0 93 7 14
2014 SO-07 15 60 21 4 0 0 0 76 4 27
2014 SO-08 53 40 7 0 0 0 0 93 0 15

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 27 52 14 6 2 1 0 79 7 411
2018 SO-03 19 56 16 9 1 0 0 75 10 102
2018 SO-04 21 61 12 4 2 0 0 82 6 82
2018 SO-05 30 46 11 12 2 0 0 75 14 57
2018 SO-06 36 40 12 4 4 4 0 79 8 25
2018 SO-07 23 60 13 3 3 0 0 83 5 40
2018 SO-08 27 65 4 4 0 0 0 92 4 26
2018 SO-09 58 33 8 0 0 0 0 92 0 12
2018 SO-10 33 50 8 8 0 0 0 83 8 12
2018 SO-11 58 33 8 0 0 0 0 92 0 12

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 18 43 26 5 3 3 1 64 9 417
2018 SO-03 14 48 26 3 3 4 2 66 6 104
2018 SO-04 18 37 35 4 2 2 1 58 6 83
2018 SO-05 16 34 25 13 5 4 4 54 19 56
2018 SO-06 20 48 28 0 0 4 0 71 0 25
2018 SO-07 5 52 26 10 5 2 0 59 15 42
2018 SO-08 30 44 22 0 4 0 0 74 4 27
2018 SO-09 33 17 25 8 0 8 8 60 10 12
2018 SO-10 15 54 0 15 8 8 0 75 25 13
2018 SO-11 8 58 25 8 0 0 0 67 8 12
2017 SO 18 37 23 8 4 8 3 61 13 160
2017 SO-00 20 40 0 20 0 10 10 75 25 10
2017 SO-03 21 15 30 6 12 12 3 43 21 33
2017 SO-04 19 38 23 10 0 11 0 64 11 28
2017 SO-05 0 47 27 7 7 0 13 54 15 15
2017 SO-06 25 17 50 8 0 0 0 42 8 12
2017 SO-07 0 64 14 7 0 7 7 75 8 14
2017 SO-08 18 64 18 0 0 0 0 82 0 11
2014 SO 21 43 22 7 1 6 0 68 9 286
2014 SO-03 22 40 18 10 1 9 0 68 13 68
2014 SO-04 18 49 24 4 0 5 0 71 4 55
2014 SO-05 17 45 34 0 0 3 0 64 0 29
2014 SO-06 43 36 14 7 0 0 0 79 7 14
2014 SO-07 30 45 13 8 0 4 0 79 8 27
2014 SO-08 20 47 33 0 0 0 0 67 0 15

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 16 43 26 9 4 2 0 60 13 417
2018 SO-03 13 43 28 9 6 1 0 57 15 104
2018 SO-04 16 44 29 7 4 0 0 60 11 82
2018 SO-05 11 46 18 14 9 2 2 58 24 57
2018 SO-06 24 52 20 0 0 4 0 79 0 25
2018 SO-07 7 48 26 12 5 2 0 56 17 42
2018 SO-08 19 37 33 4 4 4 0 58 8 27
2018 SO-09 25 33 17 17 0 0 8 64 18 12
2018 SO-10 15 38 23 8 8 8 0 58 17 13
2018 SO-11 8 42 33 17 0 0 0 50 17 12
2017 SO 16 45 19 12 4 3 1 64 17 160
2017 SO-00 20 10 0 40 30 0 0 30 70 10
2017 SO-03 21 18 30 18 3 6 3 43 23 33
2017 SO-04 8 54 23 12 0 4 0 64 13 28
2017 SO-05 20 40 33 0 0 0 7 64 0 15
2017 SO-06 25 50 8 17 0 0 0 75 17 12
2017 SO-07 14 50 29 0 0 7 0 69 0 14
2017 SO-08 9 55 27 9 0 0 0 64 9 11
2014 SO 19 51 19 8 2 1 0 71 10 287
2014 SO-03 19 44 22 9 4 1 0 64 13 68
2014 SO-04 18 62 15 5 0 0 0 80 5 55
2014 SO-05 20 50 20 7 0 3 0 72 7 30
2014 SO-06 36 50 7 7 0 0 0 86 7 14
2014 SO-07 23 45 21 4 4 4 0 71 8 27
2014 SO-08 20 67 13 0 0 0 0 87 0 15
2011 SO 9 40 26 11 8 4 1 52 20 504
2011 SO-01 18 36 18 5 18 5 0 57 24 22
2011 SO-02 0 44 40 8 4 4 0 46 13 25
2011 SO-03 9 49 21 9 8 2 1 60 18 98
2011 SO-04 14 34 26 16 6 4 0 50 23 98
2011 SO-05 12 40 29 4 6 8 2 57 11 52
2011 SO-06 2 24 34 17 7 12 2 31 29 41
2011 SO-07 5 44 24 12 10 5 0 51 23 41
2011 SO-08 5 42 21 21 5 5 0 50 28 19
2011 SO-09 0 41 36 9 9 0 5 43 19 22
2011 SO-10 0 50 30 20 0 0 0 50 20 10
2011 SO-11 0 44 17 11 28 0 0 44 39 18

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 23 44 18 9 5 0 0 67 14 417
2018 SO-03 19 46 18 10 7 0 0 65 17 103
2018 SO-04 28 37 22 12 1 0 0 65 13 83
2018 SO-05 16 44 19 7 14 0 0 60 21 57
2018 SO-06 32 40 24 0 4 0 0 72 4 25
2018 SO-07 12 55 14 12 7 0 0 67 19 42
2018 SO-08 22 48 22 4 4 0 0 70 7 27
2018 SO-09 42 42 8 0 0 8 0 91 0 12
2018 SO-10 15 54 15 15 0 0 0 69 15 13
2018 SO-11 17 58 8 17 0 0 0 75 17 12
2017 SO 23 38 19 13 7 0 0 61 20 160
2017 SO-00 20 10 10 30 30 0 0 30 60 10
2017 SO-03 27 15 36 18 3 0 0 42 21 33
2017 SO-04 15 45 19 13 8 0 0 60 21 28
2017 SO-05 33 33 27 0 7 0 0 67 7 15
2017 SO-06 17 58 25 0 0 0 0 75 0 12
2017 SO-07 29 57 7 7 0 0 0 86 7 14
2017 SO-08 9 45 18 9 18 0 0 55 27 11
2014 SO 30 44 12 10 5 0 0 73 15 287
2014 SO-03 34 41 6 13 6 0 0 75 19 68
2014 SO-04 36 36 13 15 0 0 0 73 15 55
2014 SO-05 17 60 3 13 7 0 0 77 20 30
2014 SO-06 57 21 7 7 7 0 0 79 14 14
2014 SO-07 30 47 8 8 8 0 0 77 15 27
2014 SO-08 33 60 7 0 0 0 0 93 0 15
2011 SO 17 44 21 10 8 1 0 61 19 503
2011 SO-01 14 36 23 5 18 5 0 52 24 22
2011 SO-02 16 40 16 8 20 0 0 56 28 25
2011 SO-03 13 49 19 13 5 0 0 62 18 98
2011 SO-04 22 39 16 9 11 2 0 63 21 98
2011 SO-05 21 42 29 6 2 0 0 63 8 52
2011 SO-06 12 32 29 17 10 0 0 44 27 41
2011 SO-07 10 59 12 17 2 0 0 68 20 41
2011 SO-08 5 47 32 5 11 0 0 53 16 19
2011 SO-09 14 50 14 14 9 0 0 64 23 22
2011 SO-10 0 50 40 10 0 0 0 50 10 10
2011 SO-11 11 50 17 11 11 0 0 61 22 18
2008 SO 16 43 19 14 7 1 0 60 21 338
2008 SO-01 23 15 23 31 8 0 0 38 38 13
2008 SO-02 29 33 17 13 4 4 0 65 17 24
2008 SO-03 10 44 19 18 9 0 0 54 26 68
2008 SO-04 19 45 16 14 5 2 0 65 19 58
2008 SO-05 17 43 20 17 3 0 0 60 20 30
2008 SO-06 6 55 19 6 13 0 0 61 19 31
2008 SO-07 8 35 27 19 12 0 0 42 31 26
2008 SO-08 19 38 19 19 5 0 0 57 24 21
2008 SO-09 24 41 29 6 0 0 0 65 6 17
2008 SO-10 21 57 14 7 0 0 0 79 7 14
2008 SO-11 29 36 14 14 7 0 0 64 21 14

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 12 41 24 12 8 3 0 55 21 410
2018 SO-03 16 41 19 11 13 1 0 57 24 102
2018 SO-04 6 44 31 10 5 4 0 53 15 81
2018 SO-05 11 46 12 18 11 4 0 58 29 57
2018 SO-06 8 48 24 4 12 4 0 58 17 25
2018 SO-07 5 48 28 13 8 0 0 53 20 40
2018 SO-08 23 42 19 12 4 0 0 65 15 26
2018 SO-09 17 25 42 17 0 0 0 42 17 12
2018 SO-10 8 25 33 33 0 0 0 33 33 12
2018 SO-11 8 50 42 0 0 0 0 58 0 12
2017 SO 20 38 12 13 12 4 1 61 26 160
2017 SO-00 10 10 20 20 40 0 0 20 60 10
2017 SO-03 27 33 12 12 12 3 0 63 25 33
2017 SO-04 26 49 19 0 6 0 0 75 6 28
2017 SO-05 33 33 0 13 13 7 0 71 29 15
2017 SO-06 8 50 0 25 8 8 0 64 36 12
2017 SO-07 7 43 21 7 7 14 0 58 17 14
2017 SO-08 9 73 0 9 0 9 0 90 10 11
2014 SO 24 48 14 8 4 2 0 74 12 286
2014 SO-03 32 46 10 4 6 1 0 79 10 68
2014 SO-04 24 48 11 13 2 2 0 74 15 54
2014 SO-05 20 47 17 7 3 7 0 71 11 30
2014 SO-06 43 21 29 7 0 0 0 64 7 14
2014 SO-07 15 45 23 13 0 0 4 63 14 27
2014 SO-08 13 53 7 7 20 0 0 67 27 15

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 19 39 17 15 7 3 1 60 23 412
2018 SO-03 13 39 17 12 17 2 1 53 29 103
2018 SO-04 15 48 16 16 2 2 1 65 19 82
2018 SO-05 14 30 18 30 5 4 0 45 36 57
2018 SO-06 32 36 16 4 4 8 0 74 9 25
2018 SO-07 20 40 23 13 3 0 3 62 15 40
2018 SO-08 27 46 12 12 4 0 0 73 15 26
2018 SO-09 17 25 33 17 0 8 0 45 18 12
2018 SO-10 8 42 25 8 17 0 0 50 25 12
2018 SO-11 33 33 17 17 0 0 0 67 17 12
2017 SO 22 44 14 11 8 1 0 66 20 160
2017 SO-00 10 50 0 20 20 0 0 60 40 10
2017 SO-03 24 30 24 15 6 0 0 55 21 33
2017 SO-04 20 54 15 8 4 0 0 74 11 28
2017 SO-05 33 33 7 0 20 7 0 71 21 15
2017 SO-06 0 67 8 8 17 0 0 67 25 12
2017 SO-07 14 29 43 14 0 0 0 43 14 14
2017 SO-08 27 64 9 0 0 0 0 91 0 11
2014 SO 24 48 14 8 3 3 0 74 11 287
2014 SO-03 18 47 16 13 1 4 0 68 15 68
2014 SO-04 22 62 11 2 2 2 0 85 4 55
2014 SO-05 28 31 17 14 7 3 0 61 21 29
2014 SO-06 57 21 7 7 0 7 0 85 8 14
2014 SO-07 23 40 8 15 8 8 0 67 25 27
2014 SO-08 33 53 7 7 0 0 0 87 7 15
2014 SO-10 40 30 30 0 0 0 0 70 0 10
2011 SO 20 48 16 7 5 4 1 71 13 505
2011 SO-01 41 36 0 14 9 0 0 77 23 22
2011 SO-02 16 60 12 4 4 4 0 79 8 25
2011 SO-03 18 50 17 6 4 4 0 71 11 98
2011 SO-04 26 45 17 5 4 2 0 73 9 99
2011 SO-05 21 46 15 6 4 4 4 73 10 52
2011 SO-06 10 54 17 10 2 7 0 68 13 41
2011 SO-07 12 49 12 15 5 7 0 66 21 41
2011 SO-08 11 53 21 11 5 0 0 63 16 19
2011 SO-09 23 45 14 14 5 0 0 68 18 22
2011 SO-10 10 60 10 10 0 10 0 78 11 10
2011 SO-11 22 61 11 0 6 0 0 83 6 18
2008 SO 22 44 15 8 7 3 1 69 15 340
2008 SO-01 15 46 8 8 23 0 0 62 31 13
2008 SO-02 4 56 16 12 8 4 0 63 21 25
2008 SO-03 20 42 20 9 2 6 2 67 11 66
2008 SO-04 29 41 15 7 5 2 2 72 12 59
2008 SO-05 27 37 17 7 3 3 7 70 11 30
2008 SO-06 10 61 10 6 6 6 0 76 14 31
2008 SO-07 8 54 15 12 8 4 0 64 20 26
2008 SO-08 14 38 33 0 14 0 0 52 14 21
2008 SO-09 41 35 12 6 6 0 0 76 12 17
2008 SO-10 40 40 7 7 0 0 7 86 7 15
2008 SO-11 33 40 13 7 7 0 0 73 13 15

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 13 40 24 13 6 3 0 56 20 412
2018 SO-03 12 40 17 17 11 3 0 53 29 103
2018 SO-04 11 38 33 12 2 4 0 51 15 82
2018 SO-05 7 37 25 21 9 2 0 45 30 57
2018 SO-06 20 40 28 4 4 4 0 63 8 25
2018 SO-07 5 48 25 13 8 3 0 54 21 40
2018 SO-08 23 38 23 12 4 0 0 62 15 26
2018 SO-09 33 50 0 8 0 8 0 91 9 12
2018 SO-10 8 42 25 17 8 0 0 50 25 12
2018 SO-11 17 58 17 8 0 0 0 75 8 12

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 12 30 21 16 16 4 1 44 34 409
2018 SO-03 7 30 21 18 23 2 0 38 41 102
2018 SO-04 10 33 21 19 10 6 1 47 31 81
2018 SO-05 14 33 18 12 18 4 2 50 31 57
2018 SO-06 29 25 21 21 4 0 0 54 25 24
2018 SO-07 3 38 18 18 23 3 0 41 41 40
2018 SO-08 12 19 42 15 12 0 0 31 27 26
2018 SO-09 33 17 33 17 0 0 0 50 17 12
2018 SO-10 0 17 17 17 33 17 0 20 60 12
2018 SO-11 8 33 33 0 17 8 0 45 18 12
2017 SO 12 26 20 18 20 4 0 40 40 160
2017 SO-00 10 10 10 0 60 10 0 22 67 10
2017 SO-03 15 21 12 18 27 6 0 39 48 33
2017 SO-04 8 41 26 9 16 0 0 49 25 28
2017 SO-05 7 33 20 13 27 0 0 40 40 15
2017 SO-06 8 17 33 17 25 0 0 25 42 12
2017 SO-07 7 36 21 29 0 7 0 46 31 14
2017 SO-08 18 36 9 36 0 0 0 55 36 11
2014 SO 16 31 17 19 11 6 0 50 32 286
2014 SO-03 13 25 19 24 12 7 0 41 38 68
2014 SO-04 15 35 18 16 13 4 0 51 30 55
2014 SO-05 14 45 3 17 10 10 0 65 31 29
2014 SO-06 43 29 7 14 7 0 0 71 21 14
2014 SO-07 23 38 13 11 15 0 0 60 26 27
2014 SO-08 0 33 40 20 0 7 0 36 21 15
2011 SO 9 32 19 20 16 4 1 43 38 504
2011 SO-01 9 27 9 18 32 0 5 38 52 22
2011 SO-02 8 32 20 16 12 12 0 45 32 25
2011 SO-03 5 36 20 21 13 3 1 43 36 98
2011 SO-04 12 34 12 17 19 4 1 49 38 99
2011 SO-05 12 19 25 27 12 4 2 33 41 52
2011 SO-06 5 38 18 25 15 0 0 43 40 40
2011 SO-07 5 32 22 10 24 7 0 39 37 41
2011 SO-08 11 32 16 26 16 0 0 42 42 19
2011 SO-09 5 27 18 23 27 0 0 32 50 22
2011 SO-10 0 40 30 20 10 0 0 40 30 10
2011 SO-11 11 39 28 17 6 0 0 50 22 18

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 19 81 418
2018 SO-03 23 77 104
2018 SO-04 17 83 83
2018 SO-05 28 72 57
2018 SO-07 21 79 42

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 SO 58 77
2018 SO-03 74 23
2018 SO-04 62 13
2018 SO-05 56 16

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 SO 61 77
2018 SO-03 68 22
2018 SO-04 64 14
2018 SO-05 63 16

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 SO 33 73
2018 SO-04 42 12
2018 SO-05 50 16

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 SO 10 73
2018 SO-04 0 12

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 SO 16 74
2018 SO-04 42 12

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 SO 41 73
2018 SO-03 41 22
2018 SO-04 42 12
2018 SO-05 53 15

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 SO 41 73
2018 SO-03 43 21
2018 SO-04 36 14
2018 SO-05 43 14

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 SO 38 73
2018 SO-03 39 23

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 SO 46 74
2018 SO-03 52 23
2018 SO-04 50 12
2018 SO-05 33 15

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 SO 29 70
2018 SO-03 25 20
2018 SO-05 64 14

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 SO 78 74

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 SO 38 74
2018 SO-03 36 22
2018 SO-05 50 16

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 SO 20 71

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 SO 18 71

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 SO 30 71
2018 SO-03 25 20

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 SO 47 73
2018 SO-03 43 21
2018 SO-04 62 13
2018 SO-05 40 15

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 SO 10 71

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 SO 39 71
2018 SO-03 33 21
2018 SO-05 50 14

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 SO 29 72
2018 SO-03 24 21
2018 SO-05 40 15

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 SO 16 73
2018 SO-03 27 22

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 SO 10 71

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 SO 7 71

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 SO 38 72
2018 SO-03 52 21
2018 SO-04 42 12

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 SO 8 71
2018 SO-03 0 20

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 SO 39 70
2018 SO-03 30 20
2018 SO-04 58 12
2018 SO-05 36 14

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 SO 18 66

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 SO 20 64

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 SO 9 64
2018 SO-04 0 11

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 SO 8 64
2018 SO-04 0 11

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 SO 11 65

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 SO 14 65
2018 SO-05 0 11

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 SO 13 64

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 SO 13 64

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 SO 28 64
2018 SO-03 33 18

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 SO 9 64
2018 SO-04 0 11

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 SO 43 67
2018 SO-03 47 19

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 SO 62 66
2018 SO-03 68 19

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 SO 8 65
2018 SO-04 0 11

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 12 28 28 9 11 10 2 46 23 410
2018 SO-03 8 26 25 11 18 10 3 39 33 101
2018 SO-04 10 23 33 5 12 15 1 40 21 81
2018 SO-05 11 18 30 14 12 16 0 33 31 57
2018 SO-06 16 44 32 0 4 0 4 63 4 25
2018 SO-07 5 38 33 18 3 3 3 45 21 40
2018 SO-08 22 41 26 7 4 0 0 63 11 27
2018 SO-09 25 33 8 8 8 17 0 70 20 12
2018 SO-10 8 38 15 15 8 15 0 55 27 13
2018 SO-11 8 17 50 8 8 8 0 27 18 12
2017 SO 8 26 26 13 12 11 4 39 30 160
2017 SO-00 0 30 0 20 30 0 20 38 63 10
2017 SO-03 9 15 27 15 24 9 0 27 43 33
2017 SO-04 11 30 19 11 10 15 4 51 26 28
2017 SO-05 0 27 40 20 0 13 0 31 23 15
2017 SO-06 8 25 42 8 8 0 8 36 18 12
2017 SO-07 0 29 36 7 7 21 0 36 18 14
2017 SO-08 9 36 18 18 0 0 18 56 22 11
2014 SO 9 33 23 16 8 10 1 47 27 285
2014 SO-03 9 27 25 9 12 18 0 44 25 67
2014 SO-04 6 32 28 9 4 19 2 48 17 53
2014 SO-05 3 47 17 20 3 7 3 56 26 30
2014 SO-06 21 50 7 14 7 0 0 71 21 14
2014 SO-07 8 23 28 23 15 4 0 31 39 27
2014 SO-08 20 33 20 13 7 7 0 57 21 15
2014 SO-10 0 50 30 20 0 0 0 50 20 10

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 19 36 24 9 6 5 0 58 16 409
2018 SO-03 16 29 34 10 9 2 0 46 19 100
2018 SO-04 16 32 23 12 5 10 1 54 19 81
2018 SO-05 16 37 25 7 9 7 0 57 17 57
2018 SO-06 16 56 12 4 4 4 4 78 9 25
2018 SO-07 10 50 25 13 3 0 0 60 15 40
2018 SO-08 37 26 22 11 4 0 0 63 15 27
2018 SO-09 42 25 17 0 8 8 0 73 9 12
2018 SO-10 23 31 23 15 0 8 0 58 17 13
2018 SO-11 8 50 17 17 0 8 0 64 18 12
2017 SO 14 35 25 15 5 4 2 52 21 160
2017 SO-00 10 20 10 40 10 0 10 33 56 10
2017 SO-03 15 30 21 21 9 3 0 47 31 33
2017 SO-04 11 45 30 4 6 0 4 59 10 28
2017 SO-05 20 27 27 13 0 13 0 54 15 15
2017 SO-06 17 17 50 17 0 0 0 33 17 12
2017 SO-07 7 36 29 0 7 21 0 55 9 14
2017 SO-08 18 45 18 9 0 0 9 70 10 11
2014 SO 19 35 24 12 6 3 0 56 18 286
2014 SO-03 15 33 27 15 6 4 0 50 22 67
2014 SO-04 22 48 17 4 4 6 0 75 8 54
2014 SO-05 20 30 30 13 3 3 0 52 17 30
2014 SO-06 50 36 0 7 7 0 0 86 14 14
2014 SO-07 11 34 28 15 11 0 0 45 26 27
2014 SO-08 27 33 33 7 0 0 0 60 7 15
2014 SO-10 10 40 30 20 0 0 0 50 20 10
2011 SO 20 46 21 8 3 3 0 68 11 500
2011 SO-01 27 32 27 9 0 5 0 62 10 22
2011 SO-02 16 40 36 4 0 4 0 58 4 25
2011 SO-03 17 45 21 6 5 5 0 66 12 98
2011 SO-04 27 48 13 8 2 2 0 76 10 98
2011 SO-05 24 47 24 4 2 0 0 71 6 51
2011 SO-06 7 44 24 10 12 2 0 53 23 41
2011 SO-07 15 49 21 13 0 3 0 66 13 39
2011 SO-08 11 53 26 11 0 0 0 63 11 19
2011 SO-09 18 50 14 14 5 0 0 68 18 22
2011 SO-10 30 40 30 0 0 0 0 70 0 10
2011 SO-11 17 61 17 6 0 0 0 78 6 18

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 10 90 417
2018 SO-03 13 87 103
2018 SO-04 8 92 83
2018 SO-05 11 89 57
2018 SO-07 12 88 42
2018 SO-09 0 100 12
2018 SO-11 0 100 12

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 SO 42 38
2018 SO-03 55 11

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 SO 81 42

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 SO 18 38

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 SO 13 38

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 SO 21 38

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 SO 40 40

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 SO 0 38
2018 SO-03 0 11

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 SO 13 39

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 SO 20 40
2018 SO-03 38 13

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 SO 0 38
2018 SO-03 0 11

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 SO 0 38
2018 SO-03 0 11

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 SO 0 38
2018 SO-03 0 11

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 SO 23 39

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 SO 28 40

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 SO 18 38

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 SO 0 37
2018 SO-03 0 10

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 SO 0 37
2018 SO-03 0 10

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 SO 13 38

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 SO 62 39
2018 SO-03 45 11

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 SO 14 37

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 SO 0 37
2018 SO-03 0 10

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 SO 14 37
2018 SO-03 0 10

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 SO 24 37

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 SO 50 40

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 SO 0 37
2018 SO-03 0 10

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 SO 71 41

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 SO 0 37
2018 SO-03 0 10

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 SO 14 37
2018 SO-03 0 10

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 12 29 29 7 5 16 1 50 14 408
2018 SO-03 9 25 28 10 7 19 2 43 21 102
2018 SO-04 11 22 42 9 0 14 2 40 10 81
2018 SO-05 7 26 25 5 7 28 2 48 18 57
2018 SO-06 17 50 13 4 8 8 0 73 14 24
2018 SO-07 3 44 36 5 3 10 0 51 9 39
2018 SO-08 30 37 26 7 0 0 0 67 7 27
2018 SO-09 27 18 27 0 9 18 0 56 11 11
2018 SO-10 8 38 23 0 15 15 0 55 18 13
2018 SO-11 8 25 33 8 0 25 0 44 11 12
2017 SO 13 26 30 5 4 18 4 50 11 160
2017 SO-00 10 20 20 10 20 10 10 38 38 10
2017 SO-03 15 12 36 6 9 18 3 35 19 33
2017 SO-04 15 30 15 5 1 26 8 68 9 28
2017 SO-05 7 27 27 7 0 33 0 50 10 15
2017 SO-06 17 25 25 17 0 8 8 50 20 12
2017 SO-07 7 29 43 0 0 21 0 45 0 14
2017 SO-08 9 45 27 0 0 9 9 67 0 11
2014 SO 14 29 29 9 2 16 2 52 13 281
2014 SO-03 12 26 26 14 2 20 2 48 19 66
2014 SO-04 9 31 28 9 0 20 2 52 12 54
2014 SO-05 4 37 30 4 4 22 0 52 10 27
2014 SO-06 38 31 15 8 0 8 0 75 8 13
2014 SO-07 15 38 15 8 8 13 4 64 18 27
2014 SO-08 13 20 53 7 0 7 0 36 7 15
2014 SO-10 30 30 30 0 0 10 0 67 0 10

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 16 40 24 8 3 9 0 61 12 405
2018 SO-03 11 37 30 8 6 8 0 52 15 102
2018 SO-04 16 34 34 6 0 10 0 56 7 80
2018 SO-05 11 41 20 13 4 13 0 59 18 56
2018 SO-06 17 46 8 8 4 17 0 75 15 24
2018 SO-07 10 59 18 5 3 5 0 73 8 39
2018 SO-08 30 37 19 15 0 0 0 67 15 27
2018 SO-09 50 20 0 10 10 10 0 78 22 10
2018 SO-10 8 46 15 15 0 15 0 64 18 13
2018 SO-11 8 58 33 0 0 0 0 67 0 12
2017 SO 18 33 30 7 3 7 3 56 11 160
2017 SO-00 10 40 10 20 10 0 10 56 33 10
2017 SO-03 18 21 30 12 6 12 0 45 21 33
2017 SO-04 15 41 23 1 1 11 8 70 2 28
2017 SO-05 27 20 40 7 0 7 0 50 7 15
2017 SO-06 17 25 33 17 0 8 0 45 18 12
2017 SO-07 14 36 50 0 0 0 0 50 0 14
2017 SO-08 18 45 36 0 0 0 0 64 0 11
2014 SO 21 38 25 7 1 8 0 64 9 283
2014 SO-03 16 34 21 13 1 13 0 59 17 67
2014 SO-04 20 43 24 7 0 6 0 67 8 54
2014 SO-05 18 54 18 0 0 11 0 80 0 28
2014 SO-06 54 23 15 8 0 0 0 77 8 13
2014 SO-07 23 45 24 0 8 0 0 68 8 27
2014 SO-08 20 40 27 0 0 13 0 69 0 15
2014 SO-10 30 20 50 0 0 0 0 50 0 10
2011 SO 20 43 22 7 4 4 0 66 12 502
2011 SO-01 27 27 23 0 0 23 0 71 0 22
2011 SO-02 16 44 36 0 0 4 0 63 0 25
2011 SO-03 20 45 20 8 5 2 0 66 14 96
2011 SO-04 28 36 21 7 3 4 0 67 11 99
2011 SO-05 23 43 17 8 2 8 0 71 10 53
2011 SO-06 2 56 22 5 12 2 0 60 18 41
2011 SO-07 10 56 15 15 5 0 0 66 20 41
2011 SO-08 16 37 32 16 0 0 0 53 16 19
2011 SO-09 23 27 23 14 14 0 0 50 27 22
2011 SO-10 20 50 20 10 0 0 0 70 10 10
2011 SO-11 24 53 24 0 0 0 0 76 0 17
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 38 30 19 5 5 3 1 70 11 408
2018 SO-03 44 32 15 6 3 0 1 76 9 101
2018 SO-04 21 29 24 9 11 6 0 53 21 82
2018 SO-05 42 33 14 5 5 0 0 75 11 57
2018 SO-06 52 20 12 0 12 4 0 75 13 25
2018 SO-07 48 28 15 3 5 0 3 77 8 40
2018 SO-08 27 35 23 8 0 8 0 67 8 26
2018 SO-09 42 33 25 0 0 0 0 75 0 12
2018 SO-10 17 17 42 0 17 8 0 36 18 12
2018 SO-11 36 36 27 0 0 0 0 73 0 11
2017 SO 34 36 15 9 6 0 0 71 15 159
2017 SO-00 10 50 0 10 30 0 0 60 40 10
2017 SO-03 45 24 18 9 3 0 0 70 12 33
2017 SO-04 23 27 26 19 5 0 0 50 24 28
2017 SO-05 53 27 13 0 7 0 0 80 7 15
2017 SO-06 58 33 0 0 8 0 0 92 8 12
2017 SO-07 29 43 14 14 0 0 0 71 14 14
2017 SO-08 10 70 20 0 0 0 0 80 0 10

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 9 36 24 19 8 4 0 46 29 417
2018 SO-03 7 36 27 14 12 5 0 44 27 104
2018 SO-04 6 34 22 28 7 4 0 41 36 83
2018 SO-05 7 26 28 25 11 2 2 35 36 57
2018 SO-06 16 44 16 16 8 0 0 60 24 25
2018 SO-07 5 24 40 17 7 7 0 31 26 42
2018 SO-08 4 56 19 11 7 4 0 62 19 27
2018 SO-09 25 25 8 33 8 0 0 50 42 12
2018 SO-10 0 69 8 8 15 0 0 69 23 13
2018 SO-11 8 58 0 33 0 0 0 67 33 12
2017 SO 8 33 26 16 13 3 0 43 30 160
2017 SO-00 10 30 0 10 50 0 0 40 60 10
2017 SO-03 6 33 24 15 18 3 0 41 34 33
2017 SO-04 11 35 23 26 5 0 0 46 31 28
2017 SO-05 0 27 47 7 20 0 0 27 27 15
2017 SO-06 0 17 58 17 8 0 0 17 25 12
2017 SO-07 0 29 43 7 7 14 0 33 17 14
2017 SO-08 9 45 27 18 0 0 0 55 18 11

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 10 33 28 19 9 2 0 43 28 417
2018 SO-03 8 29 29 23 9 2 0 38 33 103
2018 SO-04 10 30 28 22 8 1 1 41 31 83
2018 SO-05 7 32 35 18 9 0 0 39 26 57
2018 SO-06 16 48 16 12 8 0 0 64 20 25
2018 SO-07 2 31 36 21 7 2 0 34 29 42
2018 SO-08 7 52 30 4 7 0 0 59 11 27
2018 SO-09 17 25 8 33 8 8 0 45 45 12
2018 SO-10 15 31 23 15 15 0 0 46 31 13
2018 SO-11 8 25 33 25 8 0 0 33 33 12
2017 SO 7 31 22 22 17 1 0 38 39 159
2017 SO-00 10 0 20 10 60 0 0 10 70 10
2017 SO-03 12 18 15 18 33 3 0 31 53 33
2017 SO-04 0 38 26 23 13 0 0 38 36 28
2017 SO-05 14 29 14 36 7 0 0 43 43 14
2017 SO-06 8 33 8 42 8 0 0 42 50 12
2017 SO-07 7 29 29 36 0 0 0 36 36 14
2017 SO-08 0 55 27 18 0 0 0 55 18 11

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 2 6 17 19 54 1 0 9 74 417
2018 SO-03 1 4 27 14 52 2 0 5 67 103
2018 SO-04 4 12 13 23 47 1 0 16 71 83
2018 SO-05 4 4 16 18 60 0 0 7 77 57
2018 SO-06 4 12 16 16 52 0 0 16 68 25
2018 SO-07 0 0 5 26 67 2 0 0 95 42
2018 SO-08 0 4 15 22 59 0 0 4 81 27
2018 SO-09 0 0 17 25 58 0 0 0 83 12
2018 SO-10 0 8 8 8 77 0 0 8 85 13
2018 SO-11 0 0 8 33 58 0 0 0 92 12
2017 SO 1 6 11 18 64 0 0 7 82 160
2017 SO-00 0 10 40 20 30 0 0 10 50 10
2017 SO-03 0 3 15 18 64 0 0 3 82 33
2017 SO-04 0 9 11 26 54 0 0 9 80 28
2017 SO-05 0 0 13 13 73 0 0 0 87 15
2017 SO-06 0 8 8 8 75 0 0 8 83 12
2017 SO-07 0 7 7 21 64 0 0 7 86 14
2017 SO-08 0 0 9 9 82 0 0 0 91 11

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 14 31 30 17 6 1 0 46 23 417
2018 SO-03 25 37 24 10 3 1 0 63 13 103
2018 SO-04 14 35 24 20 6 0 0 49 27 83
2018 SO-05 16 28 28 21 5 2 0 45 27 57
2018 SO-06 16 28 28 20 8 0 0 44 28 25
2018 SO-07 2 31 45 21 0 0 0 33 21 42
2018 SO-08 11 19 44 19 7 0 0 30 26 27
2018 SO-09 0 42 42 0 17 0 0 42 17 12
2018 SO-10 0 31 23 31 15 0 0 31 46 13
2018 SO-11 0 25 33 25 17 0 0 25 42 12
2017 SO 14 26 32 20 8 0 0 40 27 160
2017 SO-00 10 30 50 10 0 0 0 40 10 10
2017 SO-03 18 33 30 9 9 0 0 52 18 33
2017 SO-04 19 34 26 19 2 0 0 53 21 28
2017 SO-05 40 13 27 20 0 0 0 53 20 15
2017 SO-06 8 42 42 0 8 0 0 50 8 12
2017 SO-07 0 43 29 7 21 0 0 43 29 14
2017 SO-08 9 9 45 27 9 0 0 18 36 11

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 24 40 20 10 3 2 2 66 13 416
2018 SO-03 37 42 13 5 2 1 1 80 7 103
2018 SO-04 20 42 22 8 0 1 6 68 9 83
2018 SO-05 28 39 14 11 5 2 2 69 16 57
2018 SO-06 24 40 24 8 4 0 0 64 12 25
2018 SO-07 14 43 31 12 0 0 0 57 12 42
2018 SO-08 11 41 30 11 7 0 0 52 19 27
2018 SO-09 0 83 8 8 0 0 0 83 8 12
2018 SO-10 8 8 42 33 8 0 0 17 42 12
2018 SO-11 8 33 33 8 8 0 8 45 18 12
2017 SO 29 30 22 11 5 0 3 61 17 159
2017 SO-00 50 30 0 10 0 0 10 89 11 10
2017 SO-03 36 21 30 0 12 0 0 58 12 33
2017 SO-04 30 38 11 15 2 0 4 71 18 28
2017 SO-05 40 33 13 7 0 0 7 79 7 15
2017 SO-06 42 33 25 0 0 0 0 75 0 12
2017 SO-07 15 38 15 8 15 0 8 58 25 13
2017 SO-08 27 36 27 9 0 0 0 64 9 11

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 22 28 23 14 10 2 2 52 24 417
2018 SO-03 36 24 20 14 3 2 1 62 17 103
2018 SO-04 18 34 23 12 7 1 5 55 21 83
2018 SO-05 19 21 18 18 19 4 2 43 39 57
2018 SO-06 24 40 20 4 8 0 4 67 13 25
2018 SO-07 12 36 24 21 7 0 0 48 29 42
2018 SO-08 11 33 26 15 15 0 0 44 30 27
2018 SO-09 17 25 50 0 8 0 0 42 8 12
2018 SO-10 8 31 23 15 23 0 0 38 38 13
2018 SO-11 0 33 25 33 8 0 0 33 42 12
2017 SO 23 22 21 18 12 0 4 47 31 159
2017 SO-00 60 0 0 20 0 0 20 75 25 10
2017 SO-03 39 9 15 24 12 0 0 48 36 33
2017 SO-04 27 24 16 16 10 0 8 55 28 27
2017 SO-05 13 47 20 7 7 0 7 64 14 15
2017 SO-06 33 25 17 8 17 0 0 58 25 12
2017 SO-07 14 21 36 7 14 0 7 38 23 14
2017 SO-08 0 55 27 9 9 0 0 55 18 11

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 29 29 23 11 6 2 1 59 17 417
2018 SO-03 40 27 20 6 5 1 1 68 11 103
2018 SO-04 29 34 19 8 6 1 2 65 15 83
2018 SO-05 39 18 23 14 5 2 0 57 20 57
2018 SO-06 28 28 20 16 8 0 0 56 24 25
2018 SO-07 21 50 21 2 5 0 0 71 7 42
2018 SO-08 15 41 26 15 4 0 0 56 19 27
2018 SO-09 25 17 25 25 8 0 0 42 33 12
2018 SO-10 15 38 15 31 0 0 0 54 31 13
2018 SO-11 8 8 50 25 8 0 0 17 33 12
2017 SO 20 35 22 13 8 0 2 56 22 159
2017 SO-00 10 20 20 30 10 0 10 33 44 10
2017 SO-03 19 38 25 13 6 0 0 56 19 32
2017 SO-04 34 41 15 0 6 0 4 78 6 28
2017 SO-05 40 27 20 7 0 0 7 71 7 15
2017 SO-06 17 42 25 8 8 0 0 58 17 12
2017 SO-07 14 29 29 7 21 0 0 43 29 14
2017 SO-08 0 55 18 27 0 0 0 55 27 11

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 14 22 28 19 15 1 0 37 35 417
2018 SO-03 20 18 33 13 14 2 0 40 27 103
2018 SO-04 16 29 23 11 19 0 2 46 31 83
2018 SO-05 12 26 25 25 12 0 0 39 37 57
2018 SO-06 8 16 28 32 16 0 0 24 48 25
2018 SO-07 5 17 31 26 21 0 0 21 48 42
2018 SO-08 11 26 33 26 4 0 0 37 30 27
2018 SO-09 8 25 42 8 17 0 0 33 25 12
2018 SO-10 23 23 15 38 0 0 0 46 38 13
2018 SO-11 0 17 25 33 25 0 0 17 58 12
2017 SO 11 23 24 18 23 0 1 34 41 159
2017 SO-00 10 0 30 0 60 0 0 10 60 10
2017 SO-03 6 27 27 18 21 0 0 33 39 33
2017 SO-04 19 26 11 23 21 0 0 45 43 28
2017 SO-05 27 20 13 13 27 0 0 47 40 15
2017 SO-06 18 27 36 9 9 0 0 45 18 11
2017 SO-07 7 29 29 21 14 0 0 36 36 14
2017 SO-08 9 9 27 36 18 0 0 18 55 11

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 21 39 20 12 5 1 2 62 17 417
2018 SO-03 29 33 24 7 6 1 0 63 13 103
2018 SO-04 23 41 14 13 4 0 5 67 18 83
2018 SO-05 18 39 19 16 4 0 5 59 20 57
2018 SO-06 28 40 12 8 8 0 4 71 17 25
2018 SO-07 12 50 26 12 0 0 0 62 12 42
2018 SO-08 15 44 22 11 7 0 0 59 19 27
2018 SO-09 0 58 25 17 0 0 0 58 17 12
2018 SO-10 8 31 15 46 0 0 0 38 46 13
2018 SO-11 8 50 25 8 8 0 0 58 17 12
2017 SO 24 33 22 12 9 0 1 57 21 159
2017 SO-00 20 0 10 30 40 0 0 20 70 10
2017 SO-03 21 33 18 9 18 0 0 55 27 33
2017 SO-04 26 31 24 11 8 0 0 58 19 28
2017 SO-05 27 27 20 13 7 0 7 57 21 15
2017 SO-06 17 58 17 8 0 0 0 75 8 12
2017 SO-07 14 57 14 14 0 0 0 71 14 14
2017 SO-08 40 40 10 10 0 0 0 80 10 10

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 20 38 20 12 8 1 2 59 21 415
2018 SO-03 29 38 16 9 8 1 0 68 17 103
2018 SO-04 23 38 22 7 7 0 2 63 15 82
2018 SO-05 20 34 23 9 11 0 4 56 20 56
2018 SO-06 32 36 8 12 8 0 4 71 21 25
2018 SO-07 10 48 24 14 5 0 0 57 19 42
2018 SO-08 7 37 33 11 11 0 0 44 22 27
2018 SO-09 0 83 8 0 8 0 0 83 8 12
2018 SO-10 8 8 23 38 23 0 0 15 62 13
2018 SO-11 0 33 42 25 0 0 0 33 25 12
2017 SO 16 33 26 16 6 1 1 50 23 160
2017 SO-00 10 20 20 20 30 0 0 30 50 10
2017 SO-03 18 27 27 21 6 0 0 45 27 33
2017 SO-04 23 31 30 11 1 4 0 56 13 28
2017 SO-05 13 33 40 7 0 0 7 50 7 15
2017 SO-06 8 42 33 8 8 0 0 50 17 12
2017 SO-07 21 29 21 7 7 7 7 58 17 14
2017 SO-08 9 45 18 27 0 0 0 55 27 11

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 29 34 24 7 3 2 1 65 11 416
2018 SO-03 31 31 25 7 3 3 0 64 10 103
2018 SO-04 27 46 20 4 2 0 1 74 6 82
2018 SO-05 32 25 32 7 4 0 2 57 11 57
2018 SO-06 32 40 20 0 8 0 0 72 8 25
2018 SO-07 26 33 24 14 0 2 0 61 15 42
2018 SO-08 26 37 33 4 0 0 0 63 4 27
2018 SO-09 33 25 25 17 0 0 0 58 17 12
2018 SO-10 23 31 23 23 0 0 0 54 23 13
2018 SO-11 33 42 17 8 0 0 0 75 8 12
2017 SO 26 35 20 10 7 0 1 62 17 160
2017 SO-00 30 0 10 20 40 0 0 30 60 10
2017 SO-03 27 30 24 12 6 0 0 58 18 33
2017 SO-04 30 42 15 0 9 0 4 75 9 28
2017 SO-05 40 13 27 13 0 0 7 57 14 15
2017 SO-06 17 58 17 0 8 0 0 75 8 12
2017 SO-07 21 43 29 7 0 0 0 64 7 14
2017 SO-08 45 36 9 9 0 0 0 82 9 11

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 26 35 22 10 5 1 1 63 15 417
2018 SO-03 36 27 23 9 4 2 0 64 13 104
2018 SO-04 23 29 23 16 7 0 1 53 23 82
2018 SO-05 26 46 16 7 4 0 2 73 11 57
2018 SO-06 24 52 12 8 4 0 0 76 12 25
2018 SO-07 21 40 31 2 2 0 2 63 5 42
2018 SO-08 11 56 19 7 7 0 0 67 15 27
2018 SO-09 25 17 50 8 0 0 0 42 8 12
2018 SO-10 15 38 15 23 8 0 0 54 31 13
2018 SO-11 17 25 33 17 8 0 0 42 25 12
2017 SO 26 32 24 13 4 1 1 59 17 160
2017 SO-00 40 50 0 0 10 0 0 90 10 10
2017 SO-03 18 39 21 18 0 3 0 59 19 33
2017 SO-04 23 26 27 8 12 0 4 51 21 28
2017 SO-05 47 13 27 7 0 0 7 64 7 15
2017 SO-06 50 8 33 8 0 0 0 58 8 12
2017 SO-07 29 43 14 14 0 0 0 71 14 14
2017 SO-08 27 36 27 9 0 0 0 64 9 11

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 28 29 25 11 6 1 0 58 17 418
2018 SO-03 38 26 20 11 4 1 0 65 15 104
2018 SO-04 29 36 18 10 7 0 0 65 17 83
2018 SO-05 28 32 25 9 7 0 0 60 16 57
2018 SO-06 28 32 28 8 4 0 0 60 12 25
2018 SO-07 14 29 33 17 7 0 0 43 24 42
2018 SO-08 11 52 26 11 0 0 0 63 11 27
2018 SO-09 25 8 50 8 8 0 0 33 17 12
2018 SO-10 15 31 15 31 8 0 0 46 38 13
2018 SO-11 8 8 58 8 17 0 0 17 25 12
2017 SO 30 33 18 11 7 1 0 63 18 160
2017 SO-00 70 10 10 0 10 0 0 80 10 10
2017 SO-03 30 30 18 15 3 3 0 63 19 33
2017 SO-04 23 45 11 20 1 0 0 68 21 28
2017 SO-05 33 33 20 7 7 0 0 67 13 15
2017 SO-06 33 42 8 8 8 0 0 75 17 12
2017 SO-07 29 36 7 7 21 0 0 64 29 14
2017 SO-08 36 27 9 27 0 0 0 64 27 11

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 53 24 10 4 0 3 5 83 5 414
2018 SO-03 50 25 10 4 1 3 7 84 5 102
2018 SO-04 55 25 10 4 1 1 4 85 5 83
2018 SO-05 47 26 11 11 0 4 2 78 11 57
2018 SO-06 72 16 4 0 0 4 4 96 0 25
2018 SO-07 48 29 12 2 0 2 7 84 3 42
2018 SO-08 52 30 11 0 0 4 4 88 0 27
2018 SO-09 50 8 17 8 0 0 17 70 10 12
2018 SO-10 50 50 0 0 0 0 0 100 0 12
2018 SO-11 67 8 25 0 0 0 0 75 0 12

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 59 21 10 5 1 1 3 84 6 418
2018 SO-03 51 23 17 5 3 1 0 75 8 104
2018 SO-04 60 22 10 6 0 0 2 84 6 83
2018 SO-05 56 16 14 7 0 0 7 77 8 57
2018 SO-06 68 16 8 0 0 0 8 91 0 25
2018 SO-07 67 19 5 5 2 0 2 88 7 42
2018 SO-08 67 30 0 0 0 0 4 100 0 27
2018 SO-09 75 8 8 0 0 0 8 91 0 12
2018 SO-10 31 62 0 8 0 0 0 92 8 13
2018 SO-11 58 42 0 0 0 0 0 100 0 12
2017 SO 64 19 12 2 1 1 1 84 4 160
2017 SO-00 50 10 40 0 0 0 0 60 0 10
2017 SO-03 58 27 9 3 3 0 0 85 6 33
2017 SO-04 75 11 8 6 0 0 0 87 6 28
2017 SO-05 53 20 20 0 0 0 7 79 0 15
2017 SO-06 75 17 8 0 0 0 0 92 0 12
2017 SO-07 64 14 7 7 0 0 7 85 8 14
2017 SO-08 82 18 0 0 0 0 0 100 0 11

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 37 36 17 5 2 1 2 76 7 417
2018 SO-03 43 29 20 4 3 1 0 73 7 104
2018 SO-04 31 42 17 10 0 0 0 73 10 83
2018 SO-05 39 35 12 7 4 0 4 76 11 57
2018 SO-06 40 24 28 0 4 0 4 67 4 25
2018 SO-07 31 43 19 5 0 0 2 76 5 42
2018 SO-08 27 54 12 4 0 0 4 84 4 26
2018 SO-09 17 75 8 0 0 0 0 92 0 12
2018 SO-10 46 31 23 0 0 0 0 77 0 13
2018 SO-11 33 50 17 0 0 0 0 83 0 12
2017 SO 41 35 15 5 3 1 0 77 9 160
2017 SO-00 20 40 30 0 10 0 0 60 10 10
2017 SO-03 42 42 9 6 0 0 0 85 6 33
2017 SO-04 41 30 19 9 1 0 0 72 10 28
2017 SO-05 40 33 13 7 7 0 0 73 13 15
2017 SO-06 25 42 25 0 8 0 0 67 8 12
2017 SO-07 57 14 14 14 0 0 0 71 14 14
2017 SO-08 55 45 0 0 0 0 0 100 0 11

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 44 30 15 6 3 1 1 75 9 417
2018 SO-03 46 23 19 7 4 1 0 70 11 104
2018 SO-04 35 37 20 6 2 0 0 72 9 82
2018 SO-05 46 28 12 4 7 0 4 76 11 57
2018 SO-06 60 24 8 0 8 0 0 84 8 25
2018 SO-07 36 40 12 10 0 0 2 78 10 42
2018 SO-08 44 41 15 0 0 0 0 85 0 27
2018 SO-09 83 17 0 0 0 0 0 100 0 12
2018 SO-10 23 38 23 15 0 0 0 62 15 13
2018 SO-11 42 42 17 0 0 0 0 83 0 12
2017 SO 46 29 17 6 2 0 0 75 8 160
2017 SO-00 10 30 30 10 20 0 0 40 30 10
2017 SO-03 36 21 30 9 3 0 0 58 12 33
2017 SO-04 53 26 19 0 2 0 0 79 2 28
2017 SO-05 53 40 0 7 0 0 0 93 7 15
2017 SO-06 42 42 17 0 0 0 0 83 0 12
2017 SO-07 43 36 7 14 0 0 0 79 14 14
2017 SO-08 73 27 0 0 0 0 0 100 0 11

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 38 31 16 6 2 1 7 75 8 417
2018 SO-03 53 22 10 2 1 1 11 86 3 103
2018 SO-04 31 29 23 11 4 0 2 62 15 83
2018 SO-05 42 25 11 7 2 0 14 78 10 57
2018 SO-06 16 52 16 16 0 0 0 68 16 25
2018 SO-07 38 43 14 2 0 0 2 83 2 42
2018 SO-08 26 56 15 0 4 0 0 81 4 27
2018 SO-09 25 25 50 0 0 0 0 50 0 12
2018 SO-10 38 31 31 0 0 0 0 69 0 13
2018 SO-11 8 58 25 8 0 0 0 67 8 12
2017 SO 39 39 14 3 2 0 4 81 5 160
2017 SO-00 40 20 0 0 0 0 40 100 0 10
2017 SO-03 64 24 9 0 0 0 3 91 0 33
2017 SO-04 35 42 15 8 0 0 0 77 8 28
2017 SO-05 47 40 0 7 7 0 0 87 13 15
2017 SO-06 0 58 33 0 8 0 0 58 8 12
2017 SO-07 21 57 14 7 0 0 0 79 7 14
2017 SO-08 27 55 18 0 0 0 0 82 0 11

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 52 30 9 2 1 1 5 87 4 418
2018 SO-03 57 27 7 1 3 2 4 89 4 104
2018 SO-04 40 42 10 5 1 0 2 84 6 83
2018 SO-05 56 21 12 4 0 0 7 83 4 57
2018 SO-06 64 24 4 0 4 0 4 92 4 25
2018 SO-07 48 40 7 2 0 0 2 90 2 42
2018 SO-08 56 37 7 0 0 0 0 93 0 27
2018 SO-09 42 33 17 8 0 0 0 75 8 12
2018 SO-10 69 23 8 0 0 0 0 92 0 13
2018 SO-11 58 33 8 0 0 0 0 92 0 12
2017 SO 59 31 7 1 0 0 2 92 1 159
2017 SO-00 80 20 0 0 0 0 0 100 0 10
2017 SO-03 69 22 6 0 0 0 3 94 0 32
2017 SO-04 39 46 11 0 0 0 4 88 0 28
2017 SO-05 80 7 13 0 0 0 0 87 0 15
2017 SO-06 50 50 0 0 0 0 0 100 0 12
2017 SO-07 36 50 7 7 0 0 0 86 7 14
2017 SO-08 64 27 9 0 0 0 0 91 0 11

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 61 19 9 4 4 1 3 83 8 418
2018 SO-03 56 14 13 5 7 1 4 74 12 104
2018 SO-04 45 31 8 6 5 1 4 80 11 83
2018 SO-05 54 16 16 9 4 0 2 71 13 57
2018 SO-06 76 16 0 0 4 0 4 96 4 25
2018 SO-07 62 21 14 0 0 0 2 85 0 42
2018 SO-08 74 22 0 4 0 0 0 96 4 27
2018 SO-09 92 8 0 0 0 0 0 100 0 12
2018 SO-10 92 8 0 0 0 0 0 100 0 13
2018 SO-11 92 0 0 8 0 0 0 92 8 12
2017 SO 67 15 6 6 3 0 2 84 9 160
2017 SO-00 60 0 20 20 0 0 0 60 20 10
2017 SO-03 61 18 6 9 3 0 3 81 13 33
2017 SO-04 60 24 0 8 5 0 4 87 13 28
2017 SO-05 73 0 20 0 7 0 0 73 7 15
2017 SO-06 75 17 8 0 0 0 0 92 0 12
2017 SO-07 57 14 7 7 7 0 7 77 15 14
2017 SO-08 64 36 0 0 0 0 0 100 0 11

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 42 35 14 4 2 1 2 79 7 417
2018 SO-03 41 35 14 4 3 1 2 78 7 104
2018 SO-04 43 40 10 1 4 0 2 85 5 82
2018 SO-05 33 40 21 2 2 0 2 75 4 57
2018 SO-06 64 20 4 4 0 0 8 91 4 25
2018 SO-07 36 33 17 14 0 0 0 69 14 42
2018 SO-08 56 30 11 4 0 0 0 85 4 27
2018 SO-09 50 33 17 0 0 0 0 83 0 12
2018 SO-10 31 46 15 0 8 0 0 77 8 13
2018 SO-11 42 25 17 17 0 0 0 67 17 12
2017 SO 41 38 14 2 5 1 0 79 7 160
2017 SO-00 40 20 10 0 30 0 0 60 30 10
2017 SO-03 45 33 18 0 0 3 0 81 0 33
2017 SO-04 38 38 20 4 1 0 0 75 5 28
2017 SO-05 67 13 7 7 7 0 0 80 13 15
2017 SO-06 33 58 8 0 0 0 0 92 0 12
2017 SO-07 14 64 14 0 7 0 0 79 7 14
2017 SO-08 64 36 0 0 0 0 0 100 0 11

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 7 29 45 14 4 1 0 36 18 417
2018 SO-03 10 32 45 11 2 1 0 42 13 103
2018 SO-04 4 40 37 16 2 1 0 44 18 83
2018 SO-05 4 26 60 5 4 0 2 30 9 57
2018 SO-06 4 28 48 8 12 0 0 32 20 25
2018 SO-07 7 17 55 21 0 0 0 24 21 42
2018 SO-08 11 26 44 11 7 0 0 37 19 27
2018 SO-09 0 25 58 8 8 0 0 25 17 12
2018 SO-10 0 23 23 46 8 0 0 23 54 13
2018 SO-11 8 17 25 42 8 0 0 25 50 12
2017 SO 6 24 37 23 11 0 0 30 34 160
2017 SO-00 0 10 50 40 0 0 0 10 40 10
2017 SO-03 9 21 27 24 18 0 0 30 42 33
2017 SO-04 4 23 38 16 20 0 0 26 36 28
2017 SO-05 7 53 20 13 7 0 0 60 20 15
2017 SO-06 25 33 17 17 8 0 0 58 25 12
2017 SO-07 0 36 36 21 7 0 0 36 29 14
2017 SO-08 0 27 45 27 0 0 0 27 27 11

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 6 15 41 25 10 1 1 36 21 416
2018 SO-03 3 10 47 25 12 1 3 38 13 104
2018 SO-04 6 13 37 32 11 1 0 43 20 82
2018 SO-05 5 14 32 32 13 0 4 46 20 56
2018 SO-06 20 8 48 16 8 0 0 24 28 25
2018 SO-07 2 17 48 26 7 0 0 33 19 42
2018 SO-08 4 26 48 22 0 0 0 22 30 27
2018 SO-09 17 17 25 25 17 0 0 42 33 12
2018 SO-10 15 23 46 15 0 0 0 15 38 13
2018 SO-11 17 25 58 0 0 0 0 0 42 12
2017 SO 6 24 38 18 13 0 1 31 30 160
2017 SO-00 0 30 70 0 0 0 0 0 30 10
2017 SO-03 9 24 36 18 12 0 0 30 33 33
2017 SO-04 5 16 38 23 19 0 0 41 21 28
2017 SO-05 0 20 20 13 47 0 0 60 20 15
2017 SO-06 8 25 17 17 33 0 0 50 33 12
2017 SO-07 14 14 36 36 0 0 0 36 29 14
2017 SO-08 9 18 55 18 0 0 0 18 27 11
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 5 13 25 26 30 2 0 5 95 415
2018 SO-03 6 22 29 15 27 1 0 6 94 104
2018 SO-04 5 10 22 33 29 1 0 5 95 82
2018 SO-05 5 11 23 36 25 0 0 5 95 56
2018 SO-06 4 12 16 32 36 0 0 4 96 25
2018 SO-07 5 2 41 17 34 0 0 5 95 41
2018 SO-08 4 15 15 33 33 0 0 4 96 27
2018 SO-09 0 0 42 25 33 0 0 0 100 12
2018 SO-10 0 0 31 23 46 0 0 0 100 13
2018 SO-11 0 8 17 42 33 0 0 0 100 12
2017 SO 3 11 26 25 34 1 0 3 97 160
2017 SO-00 0 10 40 50 0 0 0 0 100 10
2017 SO-03 3 12 30 24 30 0 0 3 97 33
2017 SO-04 1 8 23 34 31 4 0 1 99 28
2017 SO-05 0 13 20 20 47 0 0 0 100 15
2017 SO-06 0 0 17 33 50 0 0 0 100 12
2017 SO-07 7 0 50 21 14 7 0 8 92 14
2017 SO-08 0 18 0 27 55 0 0 0 100 11

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 SO 53 361
2018 SO-03 44 91
2018 SO-04 51 71
2018 SO-05 54 50
2018 SO-06 65 23
2018 SO-07 75 36
2018 SO-08 54 24
2018 SO-09 64 11
2018 SO-10 58 12
2018 SO-11 33 12
2017 SO 47 153
2017 SO-00 30 10
2017 SO-03 41 32
2017 SO-04 45 26
2017 SO-05 73 15
2017 SO-06 58 12
2017 SO-07 33 12
2017 SO-08 36 11

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 SO 70 374
2018 SO-03 58 93
2018 SO-04 64 76
2018 SO-05 82 51
2018 SO-06 78 23
2018 SO-07 84 38
2018 SO-08 76 25
2018 SO-09 58 12
2018 SO-10 67 12
2018 SO-11 83 12
2017 SO 63 153
2017 SO-00 80 10
2017 SO-03 59 32
2017 SO-04 53 26
2017 SO-05 73 15
2017 SO-06 75 12
2017 SO-07 67 12
2017 SO-08 64 11

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 SO 29 355
2018 SO-03 26 90
2018 SO-04 25 69
2018 SO-05 33 48
2018 SO-06 35 23
2018 SO-07 37 38
2018 SO-08 27 22
2018 SO-09 18 11
2018 SO-10 27 11
2018 SO-11 25 12
2017 SO 24 153
2017 SO-00 30 10
2017 SO-03 25 32
2017 SO-04 21 26
2017 SO-05 40 15
2017 SO-06 25 12
2017 SO-07 25 12
2017 SO-08 36 11

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 SO 89 380
2018 SO-03 85 95
2018 SO-04 91 76
2018 SO-05 89 53
2018 SO-06 88 24
2018 SO-07 97 39
2018 SO-08 100 26
2018 SO-09 92 12
2018 SO-10 100 12
2018 SO-11 100 12
2017 SO 88 153
2017 SO-00 60 10
2017 SO-03 97 32
2017 SO-04 92 26
2017 SO-05 100 15
2017 SO-06 92 12
2017 SO-07 100 12
2017 SO-08 100 11

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 SO 7 347
2018 SO-03 4 85
2018 SO-04 1 69
2018 SO-05 4 48
2018 SO-06 0 22
2018 SO-07 22 36
2018 SO-08 9 23
2018 SO-09 9 11
2018 SO-10 9 11
2018 SO-11 0 12
2017 SO 5 153
2017 SO-00 0 10
2017 SO-03 13 32
2017 SO-04 4 26
2017 SO-05 0 15
2017 SO-06 0 12
2017 SO-07 0 12
2017 SO-08 9 11

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 SO 29 358
2018 SO-03 28 89
2018 SO-04 29 70
2018 SO-05 43 49
2018 SO-06 50 24
2018 SO-07 17 36
2018 SO-08 21 24
2018 SO-09 17 12
2018 SO-10 18 11
2018 SO-11 17 12

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 SO 28 356
2018 SO-03 22 87
2018 SO-04 32 72
2018 SO-05 38 50
2018 SO-06 29 24
2018 SO-07 22 36
2018 SO-08 9 22
2018 SO-09 27 11
2018 SO-10 36 11
2018 SO-11 33 12
2017 SO 25 153
2017 SO-00 0 10
2017 SO-03 22 32
2017 SO-04 28 26
2017 SO-05 20 15
2017 SO-06 25 12
2017 SO-07 17 12
2017 SO-08 55 11

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 SO 0 12 15 16 7 49 363
2018 SO-03 0 19 24 16 7 34 86
2018 SO-04 0 16 9 12 5 57 75
2018 SO-05 0 13 13 15 9 50 54
2018 SO-06 0 14 5 14 5 62 21
2018 SO-07 3 0 14 22 3 58 36
2018 SO-08 0 4 24 8 8 56 25
2018 SO-09 0 8 8 42 17 25 12
2018 SO-10 0 0 8 15 31 46 13
2018 SO-11 0 0 8 17 0 75 12
2017 SO 1 18 17 16 9 39 151
2017 SO-00 0 60 20 20 0 0 10
2017 SO-03 0 22 22 22 13 22 32
2017 SO-04 4 12 4 12 12 56 26
2017 SO-05 0 0 36 7 7 50 14
2017 SO-06 0 8 17 17 0 58 12
2017 SO-07 0 17 17 17 8 42 12
2017 SO-08 0 20 0 30 0 50 10

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 13 87 379
2018 SO-03 19 81 94
2018 SO-04 10 90 77
2018 SO-05 14 86 51
2018 SO-06 13 88 24
2018 SO-07 5 95 40
2018 SO-08 16 84 25
2018 SO-09 18 82 11
2018 SO-10 15 85 13
2018 SO-11 0 100 12

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 19 16 18 18 22 1 5 37 43 417
2018 SO-03 24 12 23 18 17 0 5 38 38 103
2018 SO-04 19 14 18 18 23 2 5 36 44 83
2018 SO-05 12 28 11 12 33 2 2 42 47 57
2018 SO-06 32 12 4 24 20 0 8 48 48 25
2018 SO-07 7 19 26 19 26 0 2 27 46 42
2018 SO-08 11 19 30 30 11 0 0 30 41 27
2018 SO-09 17 17 33 8 25 0 0 33 33 12
2018 SO-10 23 8 8 38 23 0 0 31 62 13
2018 SO-11 17 33 8 17 17 0 8 55 36 12

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 5 23 19 23 29 1 1 28 53 389
2018 SO-03 5 23 15 21 32 1 3 29 55 97
2018 SO-04 5 15 23 28 27 0 1 21 56 78
2018 SO-05 7 19 22 28 24 0 0 26 52 54
2018 SO-06 0 38 21 8 29 4 0 39 39 24
2018 SO-07 5 20 18 20 35 3 0 26 56 40
2018 SO-08 0 38 15 19 27 0 0 38 46 26
2018 SO-09 0 42 25 33 0 0 0 42 33 12
2018 SO-10 8 8 15 23 46 0 0 15 69 13
2018 SO-11 0 17 17 33 33 0 0 17 67 12
2017 SO 6 22 14 25 29 1 3 29 56 153
2017 SO-00 0 30 10 40 20 0 0 30 60 10
2017 SO-03 0 31 13 19 31 3 3 33 53 32
2017 SO-04 4 12 24 20 33 0 8 17 57 26
2017 SO-05 7 20 7 27 40 0 0 27 67 15
2017 SO-06 17 17 17 25 25 0 0 33 50 12
2017 SO-07 8 33 25 25 8 0 0 42 33 12
2017 SO-08 9 36 9 18 27 0 0 45 45 11

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 2 11 13 19 49 2 4 14 72 389
2018 SO-03 3 12 12 16 47 3 5 17 70 97
2018 SO-04 1 12 14 18 49 0 6 14 71 78
2018 SO-05 2 9 19 17 52 2 0 11 70 54
2018 SO-06 4 21 4 4 58 4 4 27 68 24
2018 SO-07 0 5 5 25 58 3 5 5 89 40
2018 SO-08 0 12 19 19 50 0 0 12 69 26
2018 SO-09 8 8 17 50 17 0 0 17 67 12
2018 SO-10 0 15 8 15 62 0 0 15 77 13
2018 SO-11 0 0 17 33 50 0 0 0 83 12
2017 SO 1 9 8 16 57 4 5 11 80 153
2017 SO-00 0 10 0 10 30 10 40 20 80 10
2017 SO-03 0 13 13 16 56 3 0 13 74 32
2017 SO-04 0 12 4 20 60 0 4 12 84 26
2017 SO-05 7 7 13 20 53 0 0 13 73 15
2017 SO-06 0 0 0 25 67 8 0 0 100 12
2017 SO-07 0 0 8 33 42 8 8 0 90 12
2017 SO-08 0 0 9 0 82 9 0 0 90 11
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