2018 Public Service Employee Survey Results by Theme for Fisheries and Oceans Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - PC

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 36 41 11 9 3 0 0 77 12 173
2018 PC-02 38 39 14 6 3 0 0 76 10 93
2018 PC-03 28 54 5 8 5 0 0 82 13 39
2018 PC-04 45 27 5 18 5 0 0 73 23 22
2017 PC 38 51 4 4 2 0 0 90 6 143
2017 PC-02 36 54 4 3 3 0 0 90 6 72
2017 PC-03 41 44 3 9 3 0 0 85 12 34
2017 PC-04 40 48 8 4 0 0 0 88 4 25
2014 PC 31 44 14 9 2 0 0 75 11 107
2014 PC-02 33 39 17 9 2 0 0 72 11 46
2014 PC-03 30 44 11 11 4 0 0 74 15 27
2014 PC-04 27 50 15 8 0 0 0 77 8 26
2011 PC 29 42 11 13 5 0 0 71 17 133
2011 PC-01 36 45 9 0 9 0 0 82 9 11
2011 PC-02 36 42 8 14 0 0 0 78 14 36
2011 PC-03 18 50 18 9 5 0 0 68 14 44
2011 PC-04 36 36 9 12 6 0 0 73 18 33
2008 PC 27 48 11 11 3 0 0 75 14 114
2008 PC-02 18 51 10 13 8 0 0 69 21 39
2008 PC-03 32 47 8 13 0 0 0 79 13 38
2008 PC-04 43 35 13 9 0 0 0 78 9 23

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 33 37 12 11 6 0 1 71 17 171
2018 PC-02 31 37 14 14 3 0 0 68 18 91
2018 PC-03 23 49 15 5 5 0 3 74 11 39
2018 PC-04 45 27 5 9 14 0 0 73 23 22
2017 PC 38 40 9 10 3 0 0 78 13 143
2017 PC-02 35 43 10 10 3 0 0 78 13 72
2017 PC-03 56 32 6 3 3 0 0 88 6 34
2017 PC-04 32 36 12 16 4 0 0 68 20 25

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 44 43 8 5 1 0 0 87 5 172
2018 PC-02 47 40 9 4 0 0 0 87 4 92
2018 PC-03 28 59 5 8 0 0 0 87 8 39
2018 PC-04 59 36 0 5 0 0 0 95 5 22
2017 PC 55 38 4 1 0 0 1 94 1 143
2017 PC-02 53 42 3 1 0 0 1 96 1 72
2017 PC-03 50 41 6 3 0 0 0 91 3 34
2017 PC-04 64 28 8 0 0 0 0 92 0 25
2014 PC 55 30 10 4 0 0 1 86 4 107
2014 PC-02 48 33 15 2 0 0 2 82 2 46
2014 PC-03 60 29 7 4 0 0 0 89 4 27
2014 PC-04 62 27 8 4 0 0 0 88 4 26
2011 PC 47 40 8 4 1 0 0 87 4 134
2011 PC-01 73 18 0 9 0 0 0 91 9 11
2011 PC-02 57 32 11 0 0 0 0 89 0 37
2011 PC-03 30 61 7 2 0 0 0 91 2 44
2011 PC-04 52 30 9 6 3 0 0 82 9 33

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 41 42 9 5 2 0 0 84 7 172
2018 PC-02 40 43 10 4 2 0 0 84 7 92
2018 PC-03 38 46 10 3 3 0 0 85 5 39
2018 PC-04 50 36 5 9 0 0 0 86 9 22
2017 PC 50 40 6 3 1 0 0 90 4 143
2017 PC-02 50 42 3 4 1 0 0 92 6 72
2017 PC-03 53 38 3 3 3 0 0 91 6 34
2017 PC-04 48 36 16 0 0 0 0 84 0 25
2014 PC 37 40 12 8 1 0 1 78 9 107
2014 PC-02 35 43 13 7 0 0 2 80 7 46
2014 PC-03 34 41 11 11 4 0 0 74 15 27
2014 PC-04 42 38 12 8 0 0 0 81 8 26
2011 PC 34 51 5 7 1 0 0 86 9 134
2011 PC-01 55 36 0 0 9 0 0 91 9 11
2011 PC-02 41 49 3 8 0 0 0 89 8 37
2011 PC-03 27 61 7 5 0 0 0 89 5 44
2011 PC-04 30 52 9 6 3 0 0 82 9 33
2008 PC 36 46 11 4 2 0 0 82 6 114
2008 PC-02 28 46 18 3 5 0 0 74 8 39
2008 PC-03 34 50 8 8 0 0 0 84 8 38
2008 PC-04 61 26 13 0 0 0 0 87 0 23

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 39 39 10 8 3 1 0 78 12 172
2018 PC-02 38 40 12 6 4 0 0 77 11 93
2018 PC-03 36 44 10 8 0 3 0 82 8 39
2018 PC-04 38 29 10 19 5 0 0 67 24 21
2017 PC 44 37 11 6 2 1 0 82 8 143
2017 PC-02 47 32 14 4 3 0 0 79 7 72
2017 PC-03 41 50 6 3 0 0 0 91 3 34
2017 PC-04 40 28 12 16 4 0 0 68 20 25
2014 PC 18 39 17 19 7 1 0 58 25 107
2014 PC-02 20 39 22 15 4 0 0 59 20 46
2014 PC-03 22 26 19 26 4 4 0 50 31 27
2014 PC-04 12 50 12 19 8 0 0 62 27 26
2011 PC 16 35 28 13 7 1 0 52 20 134
2011 PC-01 27 36 18 9 9 0 0 64 18 11
2011 PC-02 19 35 27 14 5 0 0 54 19 37
2011 PC-03 11 39 30 14 5 2 0 51 19 44
2011 PC-04 12 30 30 18 6 3 0 44 25 33

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 35 41 15 6 2 1 0 77 8 172
2018 PC-02 37 38 18 5 2 0 0 74 8 93
2018 PC-03 33 49 10 5 0 3 0 84 5 39
2018 PC-04 23 45 14 9 9 0 0 68 18 22
2017 PC 40 43 7 8 1 0 1 84 9 142
2017 PC-02 45 37 8 7 3 0 0 82 10 71
2017 PC-03 30 59 6 6 0 0 0 88 6 34
2017 PC-04 36 44 4 16 0 0 0 80 16 25
2014 PC 19 36 20 19 5 1 0 56 24 107
2014 PC-02 22 37 20 17 4 0 0 59 22 46
2014 PC-03 19 33 22 19 4 4 0 54 23 27
2014 PC-04 15 38 23 15 8 0 0 54 23 26
2011 PC 17 39 22 17 5 0 0 56 23 133
2011 PC-01 27 36 18 9 9 0 0 64 18 11
2011 PC-02 17 39 28 11 6 0 0 56 17 36
2011 PC-03 16 39 23 18 5 0 0 55 23 44
2011 PC-04 12 45 15 24 3 0 0 58 27 33
2008 PC 26 39 18 9 7 0 0 66 16 114
2008 PC-02 26 36 15 8 15 0 0 62 23 39
2008 PC-03 16 42 18 18 5 0 0 58 24 38
2008 PC-04 48 39 13 0 0 0 0 87 0 23

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 36 28 19 9 5 3 1 66 14 173
2018 PC-02 40 26 20 6 5 1 1 67 12 93
2018 PC-03 31 28 15 10 5 10 0 66 17 39
2018 PC-04 27 27 18 18 9 0 0 55 27 22
2017 PC 36 38 15 6 3 3 0 76 9 143
2017 PC-02 40 32 12 5 3 7 0 78 9 72
2017 PC-03 41 38 15 6 0 0 0 80 6 34
2017 PC-04 20 48 20 4 8 0 0 68 12 25
2014 PC 22 30 20 15 5 8 1 57 21 107
2014 PC-02 17 39 24 11 2 7 0 60 14 46
2014 PC-03 37 19 15 18 4 7 0 61 23 27
2014 PC-04 12 31 15 19 8 15 0 50 32 26
2011 PC 22 36 19 16 5 1 0 58 22 134
2011 PC-01 9 45 27 9 9 0 0 55 18 11
2011 PC-02 32 27 14 24 0 3 0 61 25 37
2011 PC-03 18 41 20 14 5 2 0 60 19 44
2011 PC-04 18 39 21 15 6 0 0 58 21 33
2008 PC 25 30 21 12 5 6 0 59 19 114
2008 PC-02 21 26 26 18 8 3 0 47 26 39
2008 PC-03 24 37 18 8 5 8 0 66 14 38
2008 PC-04 39 30 17 0 4 9 0 76 5 23
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 53 30 8 4 4 1 0 83 8 167
2018 PC-02 47 33 12 4 2 1 0 81 7 91
2018 PC-03 59 32 3 3 3 0 0 92 5 37
2018 PC-04 57 19 5 10 10 0 0 76 19 21
2017 PC 55 31 8 4 2 1 0 86 6 143
2017 PC-02 55 31 4 6 3 1 0 87 9 72
2017 PC-03 59 29 12 0 0 0 0 88 0 34
2017 PC-04 56 28 8 4 4 0 0 84 8 25
2014 PC 49 33 11 3 3 2 0 83 6 107
2014 PC-02 43 30 20 2 2 2 0 76 4 46
2014 PC-03 56 29 4 7 0 4 0 88 8 27
2014 PC-04 46 38 8 0 8 0 0 85 8 26
2011 PC 41 32 9 9 7 1 0 74 17 134
2011 PC-01 73 18 0 0 9 0 0 91 9 11
2011 PC-02 38 24 14 14 8 3 0 64 22 37
2011 PC-03 36 50 5 5 5 0 0 86 9 44
2011 PC-04 45 18 9 12 12 3 0 66 25 33
2008 PC 32 36 8 14 6 4 0 71 21 114
2008 PC-02 28 31 8 13 15 5 0 62 30 39
2008 PC-03 34 37 5 16 3 5 0 75 19 38
2008 PC-04 35 48 4 9 0 4 0 86 9 23

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 46 31 10 9 4 0 1 77 13 168
2018 PC-02 40 35 12 11 2 0 0 75 13 91
2018 PC-03 51 35 5 5 3 0 0 86 8 37
2018 PC-04 59 14 9 9 9 0 0 73 18 22
2017 PC 52 31 6 9 1 1 0 84 10 142
2017 PC-02 48 37 4 8 1 1 0 86 10 71
2017 PC-03 47 35 6 12 0 0 0 82 12 34
2017 PC-04 76 12 8 4 0 0 0 88 4 25
2014 PC 40 36 9 10 4 0 0 77 14 107
2014 PC-02 39 35 13 9 4 0 0 74 13 46
2014 PC-03 45 33 7 15 0 0 0 78 15 27
2014 PC-04 35 46 4 12 4 0 0 81 15 26
2011 PC 31 36 9 11 12 1 0 68 23 134
2011 PC-01 45 27 18 0 9 0 0 73 9 11
2011 PC-02 30 41 11 5 14 0 0 70 19 37
2011 PC-03 27 48 5 11 7 2 0 77 19 44
2011 PC-04 30 24 9 18 18 0 0 55 36 33
2008 PC 29 36 16 15 4 1 0 65 19 114
2008 PC-02 23 36 13 18 8 3 0 61 26 39
2008 PC-03 39 37 11 11 3 0 0 76 13 38
2008 PC-04 26 43 17 13 0 0 0 70 13 23

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 54 25 11 6 4 0 0 79 9 169
2018 PC-02 48 27 14 8 3 0 0 75 11 92
2018 PC-03 68 26 3 3 0 0 0 95 3 38
2018 PC-04 62 10 14 10 5 0 0 71 14 21
2017 PC 56 31 6 5 1 0 0 87 6 142
2017 PC-02 53 35 6 4 1 0 0 89 6 71
2017 PC-03 59 29 6 6 0 0 0 88 6 34
2017 PC-04 72 12 12 0 4 0 0 84 4 25
2014 PC 52 29 6 10 3 0 0 81 13 107
2014 PC-02 48 33 9 9 2 0 0 80 11 46
2014 PC-03 52 22 4 22 0 0 0 74 22 27
2014 PC-04 58 31 4 0 8 0 0 88 8 26

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 28 32 15 8 6 10 0 67 16 172
2018 PC-02 26 28 17 12 4 12 0 62 19 92
2018 PC-03 23 38 15 8 5 10 0 69 14 39
2018 PC-04 27 45 9 0 14 5 0 76 14 22
2017 PC 31 36 14 6 3 10 0 74 10 143
2017 PC-02 33 34 14 7 3 10 0 74 11 72
2017 PC-03 38 29 18 0 3 12 0 77 3 34
2017 PC-04 20 44 12 16 4 4 0 67 21 25
2014 PC 21 29 18 10 6 17 0 60 19 107
2014 PC-02 17 30 26 11 2 13 0 55 15 46
2014 PC-03 26 22 11 7 7 26 0 65 19 27
2014 PC-04 15 42 4 12 12 15 0 68 27 26
2011 PC 16 31 19 13 10 10 0 53 26 134
2011 PC-01 27 36 18 18 0 0 0 64 18 11
2011 PC-02 22 27 19 11 14 8 0 53 26 37
2011 PC-03 16 23 20 18 9 14 0 45 32 44
2011 PC-04 9 45 15 6 9 15 0 64 18 33

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 22 38 14 15 6 3 1 63 22 172
2018 PC-02 21 36 16 16 5 5 0 60 23 92
2018 PC-03 21 38 15 21 3 0 3 61 24 39
2018 PC-04 18 50 9 5 18 0 0 68 23 22
2017 PC 21 39 20 12 6 3 0 62 18 143
2017 PC-02 23 39 15 15 6 1 0 63 21 72
2017 PC-03 21 44 24 3 3 6 0 69 6 34
2017 PC-04 8 36 32 16 8 0 0 44 24 25
2014 PC 12 30 23 18 14 3 0 43 32 107
2014 PC-02 7 37 24 20 9 4 0 45 30 46
2014 PC-03 19 19 19 21 19 4 0 39 42 27
2014 PC-04 12 31 27 12 19 0 0 42 31 26
2011 PC 7 25 25 25 16 2 0 33 42 134
2011 PC-01 18 45 18 18 0 0 0 64 18 11
2011 PC-02 11 30 19 22 19 0 0 41 41 37
2011 PC-03 5 23 30 25 16 2 0 28 42 44
2011 PC-04 0 21 27 27 18 6 0 23 48 33
2008 PC 14 34 22 16 13 1 0 49 29 114
2008 PC-02 15 33 15 13 21 3 0 50 34 39
2008 PC-03 13 26 26 24 11 0 0 39 34 38
2008 PC-04 22 35 26 9 9 0 0 57 17 23

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 12 31 23 17 7 10 0 48 27 172
2018 PC-02 11 28 24 18 4 14 0 46 27 92
2018 PC-03 10 28 28 15 10 8 0 42 28 39
2018 PC-04 14 36 18 23 9 0 0 50 32 22
2017 PC 15 35 20 16 6 8 0 54 24 143
2017 PC-02 18 36 18 13 7 8 0 59 21 72
2017 PC-03 9 41 24 12 3 12 0 57 17 34
2017 PC-04 8 28 24 28 12 0 0 36 40 25
2014 PC 12 21 25 23 14 5 0 34 39 107
2014 PC-02 7 28 28 20 11 7 0 37 33 46
2014 PC-03 19 15 15 29 15 7 0 36 47 27
2014 PC-04 12 19 27 23 19 0 0 31 42 26
2011 PC 4 20 27 32 12 5 0 25 46 134
2011 PC-01 9 55 18 9 9 0 0 64 18 11
2011 PC-02 8 16 24 24 16 11 0 27 45 37
2011 PC-03 0 16 34 41 7 2 0 16 49 44
2011 PC-04 3 18 24 30 18 6 0 23 52 33
2008 PC 7 22 27 26 13 4 1 30 41 114
2008 PC-02 13 10 23 28 18 5 3 25 50 39
2008 PC-03 5 18 24 32 16 5 0 25 50 38
2008 PC-04 4 43 35 13 4 0 0 48 17 23

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 12 36 17 15 16 5 0 50 32 171
2018 PC-02 13 34 22 13 13 5 0 49 28 92
2018 PC-03 11 34 16 16 18 5 0 47 36 38
2018 PC-04 5 41 5 18 32 0 0 45 50 22
2017 PC 16 36 21 14 8 5 0 54 24 143
2017 PC-02 15 33 25 14 8 4 0 50 23 72
2017 PC-03 15 41 15 18 3 9 0 61 23 34
2017 PC-04 8 48 16 16 12 0 0 56 28 25
2014 PC 10 27 20 25 15 3 0 39 41 107
2014 PC-02 9 30 22 24 13 2 0 40 38 46
2014 PC-03 15 26 22 14 15 7 0 45 32 27
2014 PC-04 8 27 15 35 15 0 0 35 50 26
2011 PC 6 25 15 32 19 1 1 32 53 134
2011 PC-01 9 45 9 9 9 9 9 67 22 11
2011 PC-02 8 22 19 30 22 0 0 30 51 37
2011 PC-03 7 20 20 39 11 2 0 28 51 44
2011 PC-04 3 30 6 33 27 0 0 33 61 33
2008 PC 9 32 11 31 15 3 0 41 47 114
2008 PC-02 13 21 8 28 23 8 0 36 56 39
2008 PC-03 5 32 13 37 13 0 0 37 50 38
2008 PC-04 9 48 17 17 9 0 0 57 26 23
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 26 42 17 10 5 0 0 68 15 172
2018 PC-02 26 38 22 12 3 0 0 63 15 93
2018 PC-03 21 53 11 13 3 0 0 74 16 38
2018 PC-04 27 45 14 5 9 0 0 73 14 22
2017 PC 36 37 13 9 5 1 0 73 14 143
2017 PC-02 35 37 11 13 4 0 0 72 17 72
2017 PC-03 38 32 21 3 3 3 0 73 6 34
2017 PC-04 28 44 12 8 8 0 0 72 16 25
2014 PC 17 39 19 16 9 0 0 56 25 107
2014 PC-02 24 30 22 13 11 0 0 54 24 46
2014 PC-03 11 37 18 22 11 0 0 49 33 27
2014 PC-04 12 50 19 12 8 0 0 62 19 26
2011 PC 9 35 16 25 16 0 0 44 40 134
2011 PC-01 27 55 18 0 0 0 0 82 0 11
2011 PC-02 8 30 14 27 22 0 0 38 49 37
2011 PC-03 2 34 27 23 14 0 0 36 36 44
2011 PC-04 12 36 6 27 18 0 0 48 45 33

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 22 49 17 7 5 0 0 71 12 173
2018 PC-02 19 45 22 9 5 0 0 65 14 93
2018 PC-03 26 49 13 8 5 0 0 74 13 39
2018 PC-04 27 50 14 5 5 0 0 77 9 22
2017 PC 28 47 13 9 3 0 0 75 12 143
2017 PC-02 28 46 17 6 4 0 0 73 10 72
2017 PC-03 30 53 12 6 0 0 0 82 6 34
2017 PC-04 32 44 8 12 4 0 0 76 16 25

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 8 13 20 13 11 32 3 31 38 172
2018 PC-02 7 10 20 12 10 39 3 28 38 92
2018 PC-03 3 15 21 15 15 28 3 26 44 39
2018 PC-04 9 27 18 18 14 14 0 42 37 22
2017 PC 11 20 16 19 6 24 4 44 34 143
2017 PC-02 11 18 17 18 7 25 4 41 35 72
2017 PC-03 12 26 15 15 3 26 3 54 25 34
2017 PC-04 4 20 24 28 8 12 4 29 43 25
2014 PC 9 12 18 19 15 24 3 30 46 107
2014 PC-02 9 11 20 15 11 30 4 30 40 46
2014 PC-03 15 4 22 22 22 14 0 22 53 27
2014 PC-04 8 23 12 4 19 31 4 47 35 26

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 38 38 12 7 4 1 0 77 11 170
2018 PC-02 30 40 16 10 2 1 0 71 12 92
2018 PC-03 45 45 5 3 3 0 0 89 5 38
2018 PC-04 55 27 9 5 5 0 0 82 9 22
2017 PC 45 38 9 6 2 0 0 82 8 143
2017 PC-02 49 37 4 7 3 0 0 86 10 72
2017 PC-03 38 38 15 9 0 0 0 76 9 34
2017 PC-04 52 32 12 0 4 0 0 84 4 25
2014 PC 33 44 12 8 3 0 0 77 11 107
2014 PC-02 33 46 11 9 2 0 0 78 11 46
2014 PC-03 37 36 15 11 0 0 0 74 11 27
2014 PC-04 27 50 12 8 4 0 0 77 12 26
2011 PC 23 39 12 17 8 1 0 62 26 134
2011 PC-01 45 27 18 0 9 0 0 73 9 11
2011 PC-02 24 38 14 19 5 0 0 62 24 37
2011 PC-03 9 55 11 16 9 0 0 64 25 44
2011 PC-04 30 24 9 21 12 3 0 56 34 33
2008 PC 18 39 15 18 8 1 0 58 27 114
2008 PC-02 21 36 13 23 8 0 0 56 31 39
2008 PC-03 18 45 11 13 13 0 0 63 26 38
2008 PC-04 17 39 22 13 4 4 0 59 18 23

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 31 28 24 7 7 0 3 61 14 29
2018 PC-03 10 30 40 10 0 0 10 44 11 10
2018 PC-04 46 31 8 8 8 0 0 77 15 13
2017 PC 15 43 5 12 5 10 10 72 22 40
2017 PC-03 20 40 0 7 0 20 13 90 10 15
2017 PC-04 15 45 10 10 10 0 10 67 22 20
2014 PC 17 28 14 3 10 7 21 62 19 29
2014 PC-04 12 35 12 0 12 12 18 67 17 17

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 25 51 8 12 2 0 1 77 15 173
2018 PC-02 25 48 11 12 3 0 1 74 15 93
2018 PC-03 23 59 3 13 3 0 0 82 15 39
2018 PC-04 32 45 5 14 0 0 5 81 14 22
2017 PC 37 40 13 9 1 0 0 77 10 143
2017 PC-02 37 32 21 8 1 0 0 69 10 72
2017 PC-03 35 53 0 12 0 0 0 88 12 34
2017 PC-04 40 40 12 8 0 0 0 80 8 25
2014 PC 19 51 11 10 6 1 2 72 16 107
2014 PC-02 17 46 15 15 7 0 0 63 22 46
2014 PC-03 30 44 4 7 11 0 4 77 19 27
2014 PC-04 8 77 12 0 0 4 0 88 0 26
2011 PC 18 48 13 13 5 1 2 68 19 134
2011 PC-01 18 45 18 0 9 0 9 70 10 11
2011 PC-02 24 32 11 19 8 0 5 60 29 37
2011 PC-03 18 57 7 18 0 0 0 75 18 44
2011 PC-04 6 55 21 6 9 3 0 63 16 33
2008 PC 25 43 12 14 5 0 0 68 19 114
2008 PC-02 21 44 8 23 5 0 0 64 28 39
2008 PC-03 24 50 5 13 8 0 0 74 21 38
2008 PC-04 35 35 17 9 4 0 0 70 13 23

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 47 42 5 6 1 0 0 89 6 172
2018 PC-02 46 43 5 5 0 0 0 89 5 92
2018 PC-03 51 33 8 5 3 0 0 85 8 39
2018 PC-04 55 36 0 9 0 0 0 91 9 22
2017 PC 49 43 3 5 0 0 0 92 5 142
2017 PC-02 44 46 6 4 0 0 0 90 4 71
2017 PC-03 56 35 0 9 0 0 0 91 9 34
2017 PC-04 52 40 4 4 0 0 0 92 4 25
2014 PC 36 50 7 6 2 0 0 86 8 106
2014 PC-02 29 53 9 7 2 0 0 82 9 45
2014 PC-03 34 55 0 11 0 0 0 89 11 27
2014 PC-04 46 42 8 0 4 0 0 88 4 26
2011 PC 40 43 11 4 2 1 0 83 6 134
2011 PC-01 45 55 0 0 0 0 0 100 0 11
2011 PC-02 41 41 16 3 0 0 0 81 3 37
2011 PC-03 34 50 14 0 0 2 0 86 0 44
2011 PC-04 42 33 6 12 6 0 0 76 18 33
2008 PC 39 46 7 4 4 0 0 85 8 114
2008 PC-02 33 49 10 3 5 0 0 82 8 39
2008 PC-03 47 37 5 8 3 0 0 84 11 38
2008 PC-04 52 39 9 0 0 0 0 91 0 23

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 50 42 4 3 1 0 0 92 4 170
2018 PC-02 49 43 4 2 1 0 0 92 3 91
2018 PC-03 42 47 3 5 3 0 0 89 8 38
2018 PC-04 68 23 5 5 0 0 0 91 5 22
2017 PC 54 35 3 8 0 0 0 89 8 142
2017 PC-02 56 32 1 10 0 0 0 89 10 71
2017 PC-03 47 38 6 9 0 0 0 85 9 34
2017 PC-04 64 28 4 4 0 0 0 92 4 25
2014 PC 45 42 6 7 1 0 0 87 7 107
2014 PC-02 37 48 11 2 2 0 0 85 4 46
2014 PC-03 37 48 0 15 0 0 0 85 15 27
2014 PC-04 62 31 0 8 0 0 0 92 8 26
2011 PC 46 46 3 4 1 0 0 92 5 134
2011 PC-01 73 27 0 0 0 0 0 100 0 11
2011 PC-02 51 41 8 0 0 0 0 92 0 37
2011 PC-03 39 57 2 2 0 0 0 95 2 44
2011 PC-04 39 45 0 12 3 0 0 85 15 33
2008 PC 38 47 7 4 4 0 0 85 8 114
2008 PC-02 33 46 10 3 8 0 0 79 10 39
2008 PC-03 45 39 11 5 0 0 0 84 5 38
2008 PC-04 48 52 0 0 0 0 0 100 0 23

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 24 38 17 12 7 3 0 64 19 173
2018 PC-02 20 40 20 10 6 3 0 62 17 93
2018 PC-03 21 41 13 15 8 3 0 63 24 39
2018 PC-04 23 32 14 18 9 5 0 57 29 22
2017 PC 34 39 13 8 4 2 1 75 12 143
2017 PC-02 31 37 15 10 4 1 1 70 14 72
2017 PC-03 32 53 3 9 3 0 0 85 12 34
2017 PC-04 32 36 24 4 4 0 0 68 8 25
2014 PC 10 36 21 23 8 1 0 47 32 107
2014 PC-02 9 41 24 17 9 0 0 50 26 46
2014 PC-03 11 29 19 30 7 4 0 42 39 27
2014 PC-04 4 38 23 27 8 0 0 42 35 26
2011 PC 12 38 19 14 14 2 1 52 29 134
2011 PC-01 9 27 18 18 0 18 9 50 25 11
2011 PC-02 22 27 14 16 22 0 0 49 38 37
2011 PC-03 9 43 27 14 5 2 0 53 19 44
2011 PC-04 6 42 15 12 24 0 0 48 36 33
2008 PC 18 35 21 17 10 0 0 52 27 113
2008 PC-02 18 23 18 26 15 0 0 41 41 39
2008 PC-03 11 41 27 11 11 0 0 51 22 37
2008 PC-04 26 39 22 9 4 0 0 65 13 23

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 17 31 21 12 15 3 1 50 28 172
2018 PC-02 18 33 18 16 12 2 0 53 29 93
2018 PC-03 5 34 26 0 21 11 3 45 24 38
2018 PC-04 23 23 18 18 18 0 0 45 36 22
2017 PC 21 36 16 10 15 1 1 59 25 143
2017 PC-02 22 32 15 11 15 3 1 56 28 72
2017 PC-03 18 44 21 6 12 0 0 62 18 34
2017 PC-04 20 40 16 8 16 0 0 60 24 25
2014 PC 8 27 19 25 16 3 2 37 43 107
2014 PC-02 4 30 22 22 15 7 0 37 40 46
2014 PC-03 15 14 19 26 22 0 4 30 50 27
2014 PC-04 4 38 15 35 8 0 0 42 42 26
2011 PC 12 26 16 25 17 1 1 39 44 134
2011 PC-01 27 27 18 18 0 0 9 60 20 11
2011 PC-02 11 16 11 30 27 3 3 29 60 37
2011 PC-03 7 34 23 25 11 0 0 41 36 44
2011 PC-04 9 27 18 24 18 3 0 38 44 33
2008 PC 15 38 14 12 18 1 2 55 30 112
2008 PC-02 10 33 10 15 28 0 3 45 45 39
2008 PC-03 16 34 16 13 18 3 0 51 32 38
2008 PC-04 29 62 5 5 0 0 0 90 5 21

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 37 40 10 9 4 0 0 77 13 172
2018 PC-02 36 37 13 10 4 0 0 73 14 92
2018 PC-03 38 46 5 8 3 0 0 85 10 39
2018 PC-04 41 41 9 9 0 0 0 82 9 22
2017 PC 48 36 8 6 1 1 0 84 7 143
2017 PC-02 40 38 14 7 1 0 0 78 8 72
2017 PC-03 62 32 3 3 0 0 0 94 3 34
2017 PC-04 44 40 4 8 0 4 0 87 8 25
2014 PC 28 43 16 8 5 0 0 71 13 107
2014 PC-02 30 37 20 9 4 0 0 67 13 46
2014 PC-03 19 49 11 14 7 0 0 67 22 27
2014 PC-04 31 50 12 4 4 0 0 81 8 26
2011 PC 20 46 8 16 9 1 0 66 26 134
2011 PC-01 27 36 27 9 0 0 0 64 9 11
2011 PC-02 24 46 3 16 11 0 0 70 27 37
2011 PC-03 14 52 11 9 11 2 0 67 21 44
2011 PC-04 24 39 6 21 9 0 0 64 30 33

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 42 35 11 5 7 0 0 77 11 168
2018 PC-02 39 38 12 3 8 0 0 77 11 90
2018 PC-03 45 32 8 11 5 0 0 76 16 38
2018 PC-04 55 23 18 5 0 0 0 77 5 22
2017 PC 57 28 11 3 1 0 0 85 4 143
2017 PC-02 57 24 17 1 1 0 0 81 3 72
2017 PC-03 59 32 6 0 3 0 0 91 3 34
2017 PC-04 56 36 4 4 0 0 0 92 4 25
2014 PC 28 43 15 10 4 0 0 71 14 107
2014 PC-02 28 39 20 11 2 0 0 67 13 46
2014 PC-03 26 49 7 14 4 0 0 75 18 27
2014 PC-04 27 46 15 4 8 0 0 73 12 26

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 31 41 16 5 5 1 0 73 11 170
2018 PC-02 35 40 18 1 5 1 0 76 7 91
2018 PC-03 23 51 15 10 0 0 0 74 10 39
2018 PC-04 33 33 19 10 5 0 0 67 14 21
2017 PC 38 39 13 5 4 0 1 78 9 143
2017 PC-02 42 33 15 7 3 0 0 75 10 72
2017 PC-03 47 41 9 0 3 0 0 88 3 34
2017 PC-04 24 44 12 8 12 0 0 68 20 25
2014 PC 23 39 17 15 5 0 1 63 20 107
2014 PC-02 24 37 24 11 4 0 0 61 15 46
2014 PC-03 15 49 10 22 4 0 0 64 26 27
2014 PC-04 31 31 12 15 8 0 4 64 24 26
2011 PC 22 39 15 17 5 2 0 62 23 134
2011 PC-01 45 45 0 0 9 0 0 91 9 11
2011 PC-02 24 38 5 22 5 5 0 66 29 37
2011 PC-03 14 48 16 16 7 0 0 61 23 44
2011 PC-04 18 27 27 21 3 3 0 47 25 33

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 21 43 22 9 2 3 0 66 11 173
2018 PC-02 18 41 27 9 1 4 0 62 10 93
2018 PC-03 18 49 13 15 0 5 0 70 16 39
2018 PC-04 18 55 23 5 0 0 0 73 5 22
2017 PC 26 50 16 6 1 2 0 77 6 143
2017 PC-02 32 47 15 4 1 0 0 79 6 72
2017 PC-03 21 50 18 3 0 9 0 77 3 34
2017 PC-04 12 60 16 12 0 0 0 72 12 25

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 45 36 8 5 5 0 1 82 10 171
2018 PC-02 53 32 5 3 5 0 1 86 9 92
2018 PC-03 37 50 3 11 0 0 0 87 11 38
2018 PC-04 32 32 23 5 9 0 0 64 14 22
2017 PC 56 30 4 7 1 1 0 87 9 142
2017 PC-02 60 27 4 7 0 1 0 89 7 71
2017 PC-03 62 32 0 3 0 3 0 97 3 34
2017 PC-04 40 36 4 12 8 0 0 76 20 25
2014 PC 39 43 9 6 2 0 1 83 8 107
2014 PC-02 41 39 11 7 2 0 0 80 9 46
2014 PC-03 37 48 7 7 0 0 0 85 7 27
2014 PC-04 35 42 12 4 4 0 4 80 8 26
2011 PC 37 35 11 11 4 0 1 73 16 134
2011 PC-01 82 0 9 9 0 0 0 82 9 11
2011 PC-02 38 41 11 8 3 0 0 78 11 37
2011 PC-03 27 39 9 18 5 0 2 67 23 44
2011 PC-04 33 33 18 9 6 0 0 67 15 33

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 45 26 16 8 5 1 1 72 12 171
2018 PC-02 49 27 13 5 3 1 1 78 9 92
2018 PC-03 44 28 15 10 3 0 0 72 13 39
2018 PC-04 32 14 27 9 18 0 0 45 27 22
2017 PC 40 34 13 8 2 0 1 76 11 143
2017 PC-02 51 31 10 6 0 0 3 84 6 72
2017 PC-03 32 41 15 12 0 0 0 74 12 34
2017 PC-04 20 36 20 16 8 0 0 56 24 25
2014 PC 22 43 21 9 5 0 0 65 14 107
2014 PC-02 26 41 22 7 4 0 0 67 11 46
2014 PC-03 26 41 15 19 0 0 0 66 19 27
2014 PC-04 15 42 27 4 12 0 0 58 15 26
2011 PC 25 33 23 11 8 0 0 58 20 133
2011 PC-01 55 27 9 0 9 0 0 82 9 11
2011 PC-02 31 31 22 11 6 0 0 61 17 36
2011 PC-03 20 39 18 14 9 0 0 59 23 44
2011 PC-04 12 33 30 15 9 0 0 45 24 33
2008 PC 15 40 26 10 9 0 0 55 18 114
2008 PC-02 18 46 26 10 0 0 0 64 10 39
2008 PC-03 16 29 29 13 13 0 0 45 26 38
2008 PC-04 4 43 26 9 17 0 0 48 26 23

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 PC 22 45 33 172
2018 PC-02 25 42 33 92
2018 PC-03 13 59 28 39
2018 PC-04 27 36 36 22
2017 PC 13 53 35 143
2017 PC-02 12 53 35 72
2017 PC-03 12 59 29 34
2017 PC-04 16 52 32 25
2014 PC 20 51 30 107
2014 PC-02 9 61 30 46
2014 PC-03 22 41 37 27
2014 PC-04 23 46 31 26
2011 PC 25 43 33 134
2011 PC-01 45 9 45 11
2011 PC-02 8 57 35 37
2011 PC-03 25 48 27 44
2011 PC-04 30 36 33 33

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 PC 11 37 18 3 18 13 38
2018 PC-02 4 43 17 4 17 13 23
2017 PC 22 33 22 6 17 0 18
2014 PC 19 14 38 14 9999 14 21
2011 PC 21 27 36 6 9999 9 33
2011 PC-03 18 45 36 0 9999 0 11
2011 PC-04 30 10 40 10 9999 10 10
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 44 45 9 2 1 0 0 88 3 172
2018 PC-02 46 42 10 2 0 0 0 88 2 92
2018 PC-03 33 56 5 5 0 0 0 90 5 39
2018 PC-04 50 32 14 0 5 0 0 82 5 22
2017 PC 46 44 6 2 2 1 0 90 4 143
2017 PC-02 47 39 8 1 3 1 0 87 4 72
2017 PC-03 50 44 3 3 0 0 0 94 3 34
2017 PC-04 40 52 4 0 4 0 0 92 4 25
2014 PC 33 44 12 8 2 1 0 77 10 107
2014 PC-02 33 43 11 9 2 2 0 78 11 46
2014 PC-03 26 37 19 14 4 0 0 63 18 27
2014 PC-04 35 50 12 4 0 0 0 85 4 26
2011 PC 29 41 12 10 7 1 0 71 17 133
2011 PC-01 45 36 18 0 0 0 0 82 0 11
2011 PC-02 32 49 11 5 3 0 0 81 8 37
2011 PC-03 23 45 14 9 9 0 0 68 18 44
2011 PC-04 28 31 9 16 13 3 0 61 29 32
2008 PC 35 46 11 3 5 1 0 81 8 114
2008 PC-02 28 46 13 5 8 0 0 74 13 39
2008 PC-03 34 50 5 3 8 0 0 84 11 38
2008 PC-04 48 39 13 0 0 0 0 87 0 23

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 21 50 15 12 2 1 0 72 13 173
2018 PC-02 25 45 18 10 1 1 0 71 11 93
2018 PC-03 13 64 10 10 3 0 0 77 13 39
2018 PC-04 18 45 5 27 5 0 0 64 32 22
2017 PC 22 50 14 13 1 1 0 73 13 143
2017 PC-02 22 51 15 10 0 1 0 74 10 72
2017 PC-03 21 59 9 9 3 0 0 80 12 34
2017 PC-04 8 52 16 24 0 0 0 60 24 25
2014 PC 10 42 26 14 4 4 0 54 19 107
2014 PC-02 7 39 35 13 2 4 0 48 16 46
2014 PC-03 19 48 15 15 0 4 0 69 16 27
2014 PC-04 8 42 23 15 8 4 0 52 24 26
2011 PC 10 37 22 17 12 1 0 48 29 134
2011 PC-01 0 64 27 0 0 9 0 70 0 11
2011 PC-02 19 35 22 14 11 0 0 54 24 37
2011 PC-03 7 36 32 16 9 0 0 43 25 44
2011 PC-04 9 30 12 27 21 0 0 39 48 33

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 8 18 47 20 6 1 0 27 26 172
2018 PC-02 8 18 46 19 8 1 0 27 26 93
2018 PC-03 5 15 49 26 3 3 0 29 21 39
2018 PC-04 14 33 38 10 5 0 0 14 48 21
2017 PC 4 14 45 25 8 1 4 34 19 141
2017 PC-02 3 10 40 30 11 0 6 44 14 70
2017 PC-03 0 18 56 21 3 3 0 24 18 34
2017 PC-04 12 24 36 28 0 0 0 28 36 25
2014 PC 7 28 39 17 5 1 3 22 37 107
2014 PC-02 4 30 35 22 7 2 0 29 36 46
2014 PC-03 11 22 41 11 7 0 7 20 36 27
2014 PC-04 8 27 50 12 0 0 4 12 36 26
2011 PC 12 32 32 17 4 2 2 21 46 133
2011 PC-01 9 18 36 18 18 0 0 36 27 11
2011 PC-02 6 25 28 28 6 6 3 36 33 36
2011 PC-03 11 32 36 18 2 0 0 20 43 44
2011 PC-04 21 42 30 3 0 0 3 3 66 33
2008 PC 11 29 43 12 3 1 1 15 41 114
2008 PC-02 21 31 33 13 0 0 3 13 53 39
2008 PC-03 11 24 45 18 3 0 0 21 34 38
2008 PC-04 4 22 65 4 4 0 0 9 26 23

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 8 14 32 33 10 3 1 44 22 172
2018 PC-02 5 14 28 39 11 2 1 51 20 93
2018 PC-03 5 10 36 23 15 8 3 43 17 39
2018 PC-04 19 19 33 29 0 0 0 29 38 21
2017 PC 4 14 31 28 16 3 3 47 20 141
2017 PC-02 3 14 28 25 23 1 6 52 18 71
2017 PC-03 3 12 32 35 12 6 0 50 16 34
2017 PC-04 13 21 29 38 0 0 0 38 33 24
2014 PC 18 24 33 17 5 2 2 22 44 107
2014 PC-02 11 20 37 22 7 2 2 30 32 46
2014 PC-03 11 33 37 7 7 4 0 16 46 27
2014 PC-04 27 27 31 12 0 0 4 12 56 26
2011 PC 17 30 34 14 4 0 2 18 48 132
2011 PC-01 9 18 36 27 9 0 0 36 27 11
2011 PC-02 14 19 42 17 6 0 3 23 34 36
2011 PC-03 23 32 27 14 5 0 0 18 55 44
2011 PC-04 16 38 38 6 0 0 3 6 55 32
2008 PC 17 26 32 18 6 0 1 24 43 114
2008 PC-02 26 26 26 10 13 0 0 23 51 39
2008 PC-03 16 29 37 16 3 0 0 18 45 38
2008 PC-04 9 26 35 30 0 0 0 30 35 23

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 13 26 33 20 4 1 2 25 41 171
2018 PC-02 12 23 32 24 7 2 1 31 36 92
2018 PC-03 10 28 36 18 3 0 5 22 41 39
2018 PC-04 29 29 33 10 0 0 0 10 57 21
2017 PC 10 23 32 17 9 1 7 28 37 143
2017 PC-02 12 13 28 21 14 1 11 40 29 72
2017 PC-03 6 38 32 12 6 3 3 19 47 34
2017 PC-04 16 36 44 4 0 0 0 4 52 25
2014 PC 28 34 25 7 1 1 5 8 65 107
2014 PC-02 24 22 33 9 0 2 11 10 53 46
2014 PC-03 29 48 15 4 4 0 0 7 78 27
2014 PC-04 27 42 23 8 0 0 0 8 69 26
2011 PC 24 37 21 10 4 2 2 14 64 133
2011 PC-01 9 18 36 27 9 0 0 36 27 11
2011 PC-02 22 28 19 11 8 8 3 22 56 36
2011 PC-03 20 48 25 5 0 0 2 5 70 44
2011 PC-04 36 30 18 9 3 0 3 13 69 33
2008 PC 26 25 32 10 4 2 1 14 53 114
2008 PC-02 23 28 28 15 3 0 3 18 53 39
2008 PC-03 29 29 37 3 3 0 0 5 58 38
2008 PC-04 26 22 26 13 9 4 0 23 50 23

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 5 17 31 30 14 1 1 46 23 171
2018 PC-02 4 14 25 34 21 2 0 56 19 92
2018 PC-03 5 11 45 32 5 0 3 38 16 38
2018 PC-04 14 45 23 18 0 0 0 18 59 22
2017 PC 2 12 39 24 18 1 3 44 15 143
2017 PC-02 0 4 36 26 28 0 5 57 4 72
2017 PC-03 0 15 41 30 9 6 0 41 16 34
2017 PC-04 8 28 52 12 0 0 0 12 36 25
2014 PC 7 19 40 23 7 1 3 32 26 107
2014 PC-02 7 4 43 33 9 2 2 43 11 46
2014 PC-03 4 26 37 14 11 0 7 28 32 27
2014 PC-04 4 38 46 12 0 0 0 12 42 26
2011 PC 16 21 33 17 11 2 1 28 38 133
2011 PC-01 9 0 36 9 45 0 0 55 9 11
2011 PC-02 6 19 33 25 8 6 3 36 27 36
2011 PC-03 11 25 39 16 9 0 0 25 36 44
2011 PC-04 30 21 27 18 3 0 0 21 52 33
2008 PC 11 26 35 19 8 0 3 27 37 113
2008 PC-02 5 28 28 28 5 0 5 35 35 39
2008 PC-03 14 22 46 11 5 0 3 17 36 37
2008 PC-04 13 35 39 4 9 0 0 13 48 23

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 11 19 26 31 9 2 3 42 31 171
2018 PC-02 7 14 27 38 10 2 2 50 22 92
2018 PC-03 5 28 23 23 10 5 5 37 37 39
2018 PC-04 33 29 19 19 0 0 0 19 62 21
2017 PC 6 21 32 20 14 2 4 37 29 142
2017 PC-02 3 16 35 17 21 1 7 41 20 71
2017 PC-03 3 24 32 27 9 6 0 38 28 34
2017 PC-04 20 28 32 20 0 0 0 20 48 25
2014 PC 24 32 29 7 5 0 4 12 58 107
2014 PC-02 24 24 33 7 7 0 7 14 51 46
2014 PC-03 19 37 33 4 4 0 4 8 58 27
2014 PC-04 23 50 23 4 0 0 0 4 73 26
2011 PC 29 27 21 10 8 2 3 18 60 133
2011 PC-01 9 9 18 18 27 9 9 56 22 11
2011 PC-02 19 31 22 11 8 6 3 21 55 36
2011 PC-03 36 25 30 5 5 0 0 9 61 44
2011 PC-04 36 30 15 6 6 0 6 13 71 33
2008 PC 19 31 29 12 6 0 3 19 51 114
2008 PC-02 21 38 21 13 5 0 3 18 61 39
2008 PC-03 21 34 24 13 5 0 3 19 57 38
2008 PC-04 13 26 52 4 0 0 4 5 41 23

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 11 15 25 25 18 2 5 45 28 171
2018 PC-02 10 16 26 23 21 1 3 45 27 92
2018 PC-03 8 5 31 28 15 3 10 50 15 39
2018 PC-04 24 19 24 24 10 0 0 33 43 21
2017 PC 6 15 25 29 18 3 4 51 22 143
2017 PC-02 4 14 26 28 23 0 4 54 19 72
2017 PC-03 3 12 32 26 12 9 6 45 17 34
2017 PC-04 12 20 20 40 8 0 0 48 32 25
2014 PC 16 17 27 26 7 2 6 35 35 107
2014 PC-02 15 11 28 24 11 4 7 39 29 46
2014 PC-03 11 37 19 21 4 0 7 27 53 27
2014 PC-04 19 8 31 35 4 0 4 40 28 26
2011 PC 11 24 34 14 8 6 3 24 39 133
2011 PC-01 9 9 9 18 18 27 9 57 29 11
2011 PC-02 11 17 31 11 17 11 3 32 32 36
2011 PC-03 11 34 41 9 5 0 0 14 45 44
2011 PC-04 9 27 33 21 3 3 3 26 39 33
2008 PC 19 29 26 13 7 1 4 21 51 114
2008 PC-02 18 28 18 15 13 0 8 31 50 39
2008 PC-03 21 29 32 11 5 3 0 16 51 38
2008 PC-04 13 35 35 17 0 0 0 17 48 23

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 14 23 40 13 6 2 2 20 38 171
2018 PC-02 15 18 38 16 9 2 1 26 35 92
2018 PC-03 8 31 38 13 3 3 5 17 42 39
2018 PC-04 29 19 48 5 0 0 0 5 48 21
2017 PC 11 25 31 16 11 1 5 29 38 142
2017 PC-02 11 15 29 23 13 1 7 39 29 71
2017 PC-03 0 32 38 18 6 3 3 25 34 34
2017 PC-04 24 36 32 4 4 0 0 8 60 25
2014 PC 28 23 34 7 5 1 3 12 53 107
2014 PC-02 26 11 37 11 7 2 7 19 40 46
2014 PC-03 29 34 33 0 4 0 0 4 63 27
2014 PC-04 27 23 38 8 4 0 0 12 50 26

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 43 31 8 12 5 1 0 75 17 170
2018 PC-02 39 36 7 14 3 1 0 76 18 92
2018 PC-03 42 34 5 11 8 0 0 76 18 38
2018 PC-04 52 14 19 5 10 0 0 67 14 21
2017 PC 47 31 8 9 3 2 0 80 12 143
2017 PC-02 46 32 8 8 3 3 0 80 12 72
2017 PC-03 50 32 6 9 0 3 0 85 9 34
2017 PC-04 48 28 8 12 4 0 0 76 16 25
2014 PC 41 38 9 7 1 1 2 82 9 107
2014 PC-02 28 50 9 9 2 2 0 80 11 46
2014 PC-03 45 33 7 7 0 0 7 84 8 27
2014 PC-04 54 31 12 4 0 0 0 85 4 26

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 49 35 4 8 3 1 0 85 11 172
2018 PC-02 49 39 5 4 2 0 0 88 7 92
2018 PC-03 46 33 3 13 3 3 0 82 16 39
2018 PC-04 45 32 0 18 5 0 0 77 23 22
2017 PC 53 32 4 8 0 1 1 87 9 143
2017 PC-02 54 33 3 8 0 1 0 89 9 72
2017 PC-03 59 29 9 0 0 3 0 91 0 34
2017 PC-04 36 40 4 20 0 0 0 76 20 25
2014 PC 45 37 12 3 2 1 0 83 5 106
2014 PC-02 47 36 16 0 2 0 0 82 2 45
2014 PC-03 33 48 7 4 4 4 0 84 8 27
2014 PC-04 46 35 12 8 0 0 0 81 8 26

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 46 43 8 4 1 0 0 88 4 171
2018 PC-02 45 44 9 2 0 0 0 89 2 91
2018 PC-03 44 41 8 8 0 0 0 85 8 39
2018 PC-04 59 36 0 5 0 0 0 95 5 22

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 38 29 20 5 1 7 0 73 6 173
2018 PC-02 39 33 14 6 1 6 0 77 8 93
2018 PC-03 33 31 23 3 0 10 0 71 3 39
2018 PC-04 41 18 32 0 0 9 0 65 0 22
2017 PC 38 41 12 2 1 6 0 84 4 143
2017 PC-02 43 36 14 1 1 4 0 82 3 72
2017 PC-03 33 50 3 0 0 15 0 97 0 34
2017 PC-04 28 52 12 4 4 0 0 80 8 25
2014 PC 37 42 10 4 0 8 0 85 4 106
2014 PC-02 39 37 11 2 0 11 0 85 2 46
2014 PC-03 33 49 7 7 0 4 0 85 8 27
2014 PC-04 32 44 12 4 0 8 0 83 4 25

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 38 45 9 3 2 2 0 85 5 172
2018 PC-02 34 48 11 2 2 2 0 85 4 93
2018 PC-03 34 47 5 8 0 5 0 86 8 38
2018 PC-04 50 32 18 0 0 0 0 82 0 22
2017 PC 39 41 15 1 0 4 0 83 1 143
2017 PC-02 42 37 17 0 0 4 0 83 0 72
2017 PC-03 38 50 6 3 0 3 0 91 3 34
2017 PC-04 36 36 20 4 0 4 0 75 4 25
2014 PC 37 44 10 5 0 5 0 84 5 107
2014 PC-02 41 37 13 4 0 4 0 82 5 46
2014 PC-03 34 41 14 7 0 4 0 77 8 27
2014 PC-04 27 58 4 4 0 8 0 92 4 26
2011 PC 29 44 16 7 0 4 0 76 7 134
2011 PC-01 55 27 18 0 0 0 0 82 0 11
2011 PC-02 30 41 16 11 0 3 0 72 11 37
2011 PC-03 25 45 20 5 0 5 0 74 5 44
2011 PC-04 24 48 15 6 0 6 0 77 6 33

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 49 38 6 3 3 1 0 88 6 172
2018 PC-02 48 42 4 2 3 0 0 90 5 92
2018 PC-03 46 36 8 8 0 3 0 84 8 39
2018 PC-04 41 41 9 5 5 0 0 82 9 22
2017 PC 53 37 4 4 1 1 1 91 5 142
2017 PC-02 52 39 3 3 1 1 0 93 4 71
2017 PC-03 56 35 6 3 0 0 0 91 3 34
2017 PC-04 48 32 8 12 0 0 0 80 12 25
2014 PC 34 48 13 4 2 0 0 81 6 107
2014 PC-02 30 50 13 7 0 0 0 80 7 46
2014 PC-03 30 48 15 4 4 0 0 78 7 27
2014 PC-04 38 50 8 0 4 0 0 88 4 26
2011 PC 31 46 16 6 1 1 0 77 8 134
2011 PC-01 64 27 9 0 0 0 0 91 0 11
2011 PC-02 30 54 3 11 3 0 0 84 14 37
2011 PC-03 27 48 20 5 0 0 0 75 5 44
2011 PC-04 24 42 21 6 3 3 0 69 9 33
2008 PC 31 46 11 8 3 1 0 78 11 114
2008 PC-02 31 41 10 13 5 0 0 72 18 39
2008 PC-03 24 45 18 8 3 3 0 70 11 38
2008 PC-04 35 57 4 4 0 0 0 91 4 23

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 20 28 16 12 8 10 5 58 23 172
2018 PC-02 21 24 17 11 8 14 5 55 23 92
2018 PC-03 21 36 18 13 5 5 3 61 19 39
2018 PC-04 9 41 9 18 18 0 5 52 38 22
2017 PC 31 24 20 11 3 8 3 63 15 143
2017 PC-02 37 14 21 11 3 11 3 60 16 72
2017 PC-03 33 32 15 12 0 6 3 71 13 34
2017 PC-04 12 44 20 8 8 8 0 61 17 25
2014 PC 28 26 16 14 7 6 4 60 23 107
2014 PC-02 28 24 22 11 4 7 4 59 17 46
2014 PC-03 26 26 7 29 4 4 4 56 36 27
2014 PC-04 27 31 12 8 12 8 4 65 22 26

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 30 35 13 13 6 2 1 67 20 173
2018 PC-02 25 38 14 15 5 2 1 64 21 93
2018 PC-03 26 38 13 18 5 0 0 64 23 39
2018 PC-04 50 32 9 0 9 0 0 82 9 22
2017 PC 38 36 10 7 3 5 0 79 10 143
2017 PC-02 39 31 14 8 4 4 0 73 13 72
2017 PC-03 32 41 12 6 3 6 0 78 9 34
2017 PC-04 48 44 0 8 0 0 0 92 8 25
2014 PC 42 39 11 5 2 1 0 82 7 106
2014 PC-02 28 54 11 4 0 2 0 84 4 46
2014 PC-03 46 35 12 8 0 0 0 81 8 26
2014 PC-04 65 23 4 0 8 0 0 88 8 26
2011 PC 35 36 7 11 4 5 1 75 17 134
2011 PC-01 45 27 0 18 9 0 0 73 27 11
2011 PC-02 38 27 5 16 3 8 3 73 21 37
2011 PC-03 32 43 11 9 2 2 0 77 12 44
2011 PC-04 39 39 0 6 6 9 0 87 13 33
2008 PC 27 32 12 12 11 4 1 62 25 114
2008 PC-02 31 21 10 15 18 3 3 54 35 39
2008 PC-03 24 29 21 13 8 5 0 56 22 38
2008 PC-04 26 48 0 9 9 9 0 81 19 23

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 33 41 16 6 3 1 1 74 10 172
2018 PC-02 35 40 17 4 2 1 0 76 7 92
2018 PC-03 28 38 18 10 3 0 3 68 13 39
2018 PC-04 23 50 14 5 9 0 0 73 14 22

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 23 18 17 17 14 9 1 46 35 173
2018 PC-02 24 18 23 12 11 13 0 48 26 93
2018 PC-03 15 21 15 31 13 5 0 38 46 39
2018 PC-04 23 14 5 18 32 5 5 40 55 22
2017 PC 21 29 15 16 8 10 2 56 27 143
2017 PC-02 24 30 14 14 7 10 1 61 23 72
2017 PC-03 21 24 20 18 6 9 3 50 27 34
2017 PC-04 16 32 12 20 12 8 0 52 35 25
2014 PC 18 19 18 16 15 11 4 43 36 107
2014 PC-02 20 20 17 17 11 13 2 46 33 46
2014 PC-03 19 22 18 14 15 7 4 46 33 27
2014 PC-04 15 19 12 15 19 15 4 43 43 26
2011 PC 10 20 15 15 16 22 2 39 41 134
2011 PC-01 9 36 9 0 9 18 18 71 14 11
2011 PC-02 5 24 14 16 19 19 3 38 45 37
2011 PC-03 11 18 18 18 14 20 0 37 40 44
2011 PC-04 12 15 12 18 15 27 0 38 46 33

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PC 10 90 172
2018 PC-01 0 100 10
2018 PC-02 9 91 93
2018 PC-03 15 85 39

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 PC 33 18

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 PC 72 18

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 PC 0 18

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 PC 28 18

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 PC 50 18

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 PC 33 18

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 PC 50 18

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 PC 0 18

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic
(%)
Total responses
2018 PC 0 18

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 PC 44 18

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 PC 39 18

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 PC 28 18

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 PC 0 18

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 PC 0 16

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 PC 31 16

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 PC 38 16

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 PC 50 16

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 PC 0 16

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 PC 44 16

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 9 13 20 9 7 35 6 39 28 172
2018 PC-02 8 15 16 9 5 39 9 43 27 93
2018 PC-03 5 15 23 13 8 31 5 32 32 39
2018 PC-04 9 9 27 14 14 27 0 25 38 22
2017 PC 13 15 20 11 4 30 8 45 24 143
2017 PC-02 17 17 12 7 1 36 10 62 16 72
2017 PC-03 6 15 29 15 3 29 3 31 26 34
2017 PC-04 8 16 32 16 16 8 4 27 36 25
2014 PC 16 13 17 8 5 35 6 49 22 107
2014 PC-02 15 15 20 7 2 37 4 52 15 46
2014 PC-03 26 7 11 7 4 37 7 60 20 27
2014 PC-04 8 12 15 15 12 31 8 31 44 26

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 25 36 12 9 3 15 0 71 14 173
2018 PC-02 23 41 10 9 1 17 0 77 12 93
2018 PC-03 10 36 18 15 0 21 0 58 19 39
2018 PC-04 41 18 14 9 14 5 0 62 24 22
2017 PC 28 34 15 6 5 9 2 70 13 143
2017 PC-02 32 33 12 6 3 11 3 76 10 72
2017 PC-03 29 35 15 6 6 9 0 71 13 34
2017 PC-04 16 36 24 12 12 0 0 52 24 25
2014 PC 22 32 22 4 6 14 1 64 11 107
2014 PC-02 22 28 30 4 2 13 0 58 8 46
2014 PC-03 26 33 11 4 4 19 4 76 10 27
2014 PC-04 19 38 15 4 12 12 0 65 17 26
2011 PC 23 37 16 10 5 10 0 66 17 134
2011 PC-01 36 36 9 0 9 9 0 80 10 11
2011 PC-02 30 27 19 11 0 14 0 66 13 37
2011 PC-03 20 41 20 9 2 7 0 66 12 44
2011 PC-04 12 42 12 9 15 9 0 60 27 33

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 9 16 21 2 2 44 6 49 9 172
2018 PC-02 8 18 16 4 2 42 10 53 13 93
2018 PC-03 5 16 24 0 0 53 3 47 0 38
2018 PC-04 9 14 32 0 5 41 0 38 8 22
2017 PC 15 14 16 2 1 43 8 60 7 143
2017 PC-02 17 17 11 0 1 44 10 73 3 72
2017 PC-03 21 12 21 3 0 41 3 58 5 34
2017 PC-04 8 12 24 8 4 32 12 36 21 25
2014 PC 12 10 20 3 0 46 8 49 6 107
2014 PC-02 11 13 22 2 0 48 4 50 5 46
2014 PC-03 19 7 14 4 0 44 11 59 8 27
2014 PC-04 4 8 23 4 0 46 15 30 10 26

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 28 32 16 5 1 17 1 73 7 173
2018 PC-02 26 35 16 5 0 16 1 74 6 93
2018 PC-03 21 33 18 5 0 23 0 70 7 39
2018 PC-04 36 23 23 5 5 9 0 65 10 22
2017 PC 33 37 11 2 1 16 0 83 3 141
2017 PC-02 34 37 10 0 0 20 0 88 0 71
2017 PC-03 29 41 6 6 0 18 0 86 7 34
2017 PC-04 38 29 21 4 4 4 0 69 9 24
2014 PC 26 31 20 4 1 17 1 69 6 107
2014 PC-02 26 28 22 7 0 17 0 66 8 46
2014 PC-03 30 26 22 4 0 15 4 69 5 27
2014 PC-04 23 46 15 0 4 12 0 78 4 26
2011 PC 31 31 22 2 1 13 0 71 3 134
2011 PC-01 27 27 18 9 0 18 0 67 11 11
2011 PC-02 43 22 19 3 3 11 0 73 6 37
2011 PC-03 30 36 20 0 0 14 0 76 0 44
2011 PC-04 21 33 30 3 0 12 0 62 3 33
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 70 17 5 4 2 2 0 89 6 170
2018 PC-02 64 24 5 4 1 1 0 89 5 92
2018 PC-03 82 11 5 0 0 3 0 95 0 38
2018 PC-04 68 14 5 9 0 5 0 86 10 22
2017 PC 73 18 5 1 1 3 0 93 2 143
2017 PC-02 65 24 7 1 0 3 0 91 1 72
2017 PC-03 82 9 3 3 0 3 0 94 3 34
2017 PC-04 80 12 4 0 4 0 0 92 4 25

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 35 42 9 8 5 1 0 78 12 172
2018 PC-02 37 42 8 7 5 1 0 80 12 92
2018 PC-03 26 49 10 13 3 0 0 74 15 39
2018 PC-04 41 41 9 0 9 0 0 82 9 22
2017 PC 32 45 11 4 5 3 0 80 10 141
2017 PC-02 29 46 8 7 6 4 0 78 13 72
2017 PC-03 33 41 20 0 3 3 0 76 3 34
2017 PC-04 35 43 9 4 9 0 0 78 13 23

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 22 40 16 13 8 2 0 63 21 172
2018 PC-02 24 38 15 11 10 2 0 63 21 92
2018 PC-03 10 51 15 15 5 3 0 63 21 39
2018 PC-04 23 32 18 18 9 0 0 55 27 22
2017 PC 23 41 17 9 6 3 0 66 16 143
2017 PC-02 28 37 17 7 8 3 0 67 16 72
2017 PC-03 21 53 12 6 3 6 0 78 9 34
2017 PC-04 12 36 24 20 8 0 0 48 28 25

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 18 29 20 15 16 0 2 48 31 173
2018 PC-02 18 28 23 14 16 0 1 47 30 93
2018 PC-03 13 38 13 21 10 0 5 54 32 39
2018 PC-04 32 14 27 5 23 0 0 45 27 22
2017 PC 18 26 23 17 15 0 2 45 32 142
2017 PC-02 17 24 22 19 15 0 3 41 36 72
2017 PC-03 26 32 18 12 12 0 0 59 24 34
2017 PC-04 13 25 29 17 17 0 0 38 33 24

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 16 32 29 15 8 0 0 48 23 173
2018 PC-02 22 32 28 12 6 0 0 54 18 93
2018 PC-03 10 36 26 18 10 0 0 46 28 39
2018 PC-04 5 23 36 18 18 0 0 27 36 22
2017 PC 15 33 31 13 6 0 1 49 20 142
2017 PC-02 18 38 31 13 0 0 0 56 13 71
2017 PC-03 18 26 32 15 9 0 0 44 23 34
2017 PC-04 4 28 32 20 16 0 0 32 36 25

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 21 34 29 9 5 1 1 56 14 172
2018 PC-02 27 41 17 9 3 1 1 70 12 92
2018 PC-03 13 41 31 8 5 0 3 55 13 39
2018 PC-04 5 9 55 14 18 0 0 14 32 22
2017 PC 29 33 20 14 3 0 2 63 17 143
2017 PC-02 40 28 20 8 1 0 3 70 10 72
2017 PC-03 24 44 9 20 3 0 0 68 23 34
2017 PC-04 4 32 36 24 4 0 0 36 28 25

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 20 28 28 13 9 1 1 49 22 172
2018 PC-02 24 29 27 10 8 1 1 54 18 92
2018 PC-03 10 36 31 18 5 0 0 46 23 39
2018 PC-04 5 23 32 23 18 0 0 27 41 22
2017 PC 20 26 27 15 8 0 5 48 24 143
2017 PC-02 22 30 24 10 7 0 7 56 18 72
2017 PC-03 21 24 35 12 9 0 0 44 20 34
2017 PC-04 12 24 20 32 8 0 4 38 42 25

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 52 22 16 4 3 0 4 77 7 170
2018 PC-02 55 22 12 3 2 0 5 81 6 91
2018 PC-03 50 24 16 5 0 0 5 78 6 38
2018 PC-04 45 14 23 5 14 0 0 59 18 22
2017 PC 47 27 14 4 3 0 6 78 8 141
2017 PC-02 57 23 7 6 0 0 7 86 6 70
2017 PC-03 41 38 15 0 6 0 0 80 6 34
2017 PC-04 20 36 24 8 4 0 8 61 13 25

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 25 32 23 9 11 0 0 58 20 173
2018 PC-02 26 34 24 6 10 0 0 60 16 93
2018 PC-03 23 36 15 18 8 0 0 59 26 39
2018 PC-04 23 23 36 0 18 0 0 45 18 22
2017 PC 25 35 25 6 7 0 2 61 14 142
2017 PC-02 29 36 19 5 7 0 3 67 13 72
2017 PC-03 27 32 29 6 6 0 0 59 12 34
2017 PC-04 13 38 25 12 13 0 0 50 25 24

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 18 45 23 10 4 0 0 63 14 173
2018 PC-02 17 46 22 11 4 0 0 63 15 93
2018 PC-03 23 38 21 13 5 0 0 62 18 39
2018 PC-04 9 50 32 5 5 0 0 59 9 22
2017 PC 34 36 17 11 1 0 1 71 11 142
2017 PC-02 36 30 21 10 0 0 3 68 10 72
2017 PC-03 44 35 12 9 0 0 0 79 9 34
2017 PC-04 13 58 13 13 4 0 0 71 17 24

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 21 35 28 9 5 0 1 57 15 173
2018 PC-02 23 33 30 8 5 0 1 57 13 93
2018 PC-03 23 36 26 10 3 0 3 61 13 39
2018 PC-04 14 27 32 18 9 0 0 41 27 22
2017 PC 30 34 21 10 2 0 3 66 12 142
2017 PC-02 39 26 25 4 0 0 6 69 4 72
2017 PC-03 24 41 21 15 0 0 0 65 15 34
2017 PC-04 12 42 17 17 13 0 0 54 29 24

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 22 32 25 13 7 0 1 55 20 173
2018 PC-02 19 30 26 16 8 0 1 50 24 93
2018 PC-03 28 33 23 10 5 0 0 62 15 39
2018 PC-04 23 41 18 9 9 0 0 64 18 22
2017 PC 27 39 23 6 2 0 2 68 9 142
2017 PC-02 28 40 25 3 1 0 3 70 4 72
2017 PC-03 24 44 26 6 0 0 0 68 6 34
2017 PC-04 25 33 13 17 8 0 4 61 26 24

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 26 28 30 10 6 1 1 54 16 172
2018 PC-02 27 28 29 11 4 0 1 55 15 93
2018 PC-03 24 34 24 11 5 3 0 59 16 38
2018 PC-04 27 14 36 5 18 0 0 41 23 22
2017 PC 32 33 19 11 1 1 2 67 13 142
2017 PC-02 39 32 15 10 1 0 3 73 12 72
2017 PC-03 26 30 29 15 0 0 0 56 15 34
2017 PC-04 25 37 21 8 4 4 0 65 13 24

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 50 23 14 8 3 0 2 75 11 171
2018 PC-02 51 27 11 5 3 0 2 80 9 92
2018 PC-03 53 18 16 8 3 0 3 73 11 38
2018 PC-04 41 14 18 18 5 0 5 57 24 22
2017 PC 55 24 15 3 1 0 2 81 4 143
2017 PC-02 58 24 13 1 1 0 3 84 3 72
2017 PC-03 56 24 15 6 0 0 0 79 6 34
2017 PC-04 48 24 20 4 4 0 0 72 8 25

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 78 10 3 2 2 2 3 93 4 172
2018 PC-02 78 10 2 2 2 2 3 93 5 93
2018 PC-03 82 13 0 0 3 3 0 97 3 38
2018 PC-04 73 14 9 0 0 0 5 90 0 22

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 76 12 7 3 1 0 2 89 4 173
2018 PC-02 77 11 9 2 0 0 1 89 2 93
2018 PC-03 74 15 5 5 0 0 0 90 5 39
2018 PC-04 64 14 5 5 5 0 9 85 10 22
2017 PC 78 11 4 2 2 0 3 92 4 143
2017 PC-02 82 10 3 1 1 0 3 94 3 72
2017 PC-03 76 18 0 6 0 0 0 94 6 34
2017 PC-04 72 12 8 0 8 0 0 84 8 25

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 60 27 9 3 1 0 0 87 5 172
2018 PC-02 63 26 8 2 1 0 0 89 3 93
2018 PC-03 59 21 10 10 0 0 0 79 10 39
2018 PC-04 50 41 9 0 0 0 0 91 0 22
2017 PC 57 26 10 4 1 0 1 84 6 141
2017 PC-02 58 24 14 3 0 0 1 83 3 71
2017 PC-03 61 24 9 6 0 0 0 85 6 33
2017 PC-04 52 28 4 8 8 0 0 80 16 25

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 52 28 9 5 4 0 1 81 9 172
2018 PC-02 54 27 10 2 5 0 2 82 8 93
2018 PC-03 51 28 10 10 0 0 0 79 10 39
2018 PC-04 45 36 9 5 5 0 0 82 9 22
2017 PC 68 18 6 4 4 0 1 86 8 143
2017 PC-02 64 22 4 4 3 0 3 88 7 72
2017 PC-03 74 15 3 6 3 0 0 88 9 34
2017 PC-04 68 12 12 0 8 0 0 80 8 25

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 59 9 2 1 2 0 27 93 5 171
2018 PC-02 64 3 0 0 2 0 30 97 3 92
2018 PC-03 59 10 5 0 0 0 26 93 0 39
2018 PC-04 36 27 5 9 9 0 14 74 21 22
2017 PC 63 8 4 1 3 0 20 89 5 142
2017 PC-02 64 1 3 0 0 0 32 96 0 72
2017 PC-03 76 15 0 3 0 0 6 97 3 33
2017 PC-04 36 20 16 4 16 0 8 61 22 25

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 66 17 9 2 1 0 5 88 2 172
2018 PC-02 71 16 6 0 0 0 6 93 0 93
2018 PC-03 56 18 15 5 0 0 5 78 5 39
2018 PC-04 64 23 9 0 5 0 0 86 5 22
2017 PC 69 21 5 1 1 0 3 93 2 142
2017 PC-02 70 21 4 0 0 0 4 96 0 71
2017 PC-03 82 15 3 0 0 0 0 97 0 34
2017 PC-04 52 24 12 8 4 0 0 76 12 25

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 59 15 10 8 7 0 1 75 15 172
2018 PC-02 54 16 14 10 5 0 1 71 15 93
2018 PC-03 74 10 5 3 5 0 3 87 8 39
2018 PC-04 77 14 5 5 0 0 0 91 5 22
2017 PC 58 16 13 8 4 0 1 75 12 143
2017 PC-02 49 11 21 12 6 0 1 61 18 72
2017 PC-03 79 15 3 0 3 0 0 94 3 34
2017 PC-04 72 24 4 0 0 0 0 96 0 25

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 40 35 15 6 3 0 0 76 9 172
2018 PC-02 37 40 15 5 3 0 0 76 9 93
2018 PC-03 44 31 18 5 3 0 0 74 8 39
2018 PC-04 50 32 9 5 5 0 0 82 9 22
2017 PC 49 36 8 1 2 0 3 88 4 143
2017 PC-02 47 32 11 3 3 0 4 83 6 72
2017 PC-03 38 56 3 0 3 0 0 94 3 34
2017 PC-04 68 24 8 0 0 0 0 92 0 25

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 9 42 33 11 6 0 0 50 17 173
2018 PC-02 13 40 32 10 5 0 0 53 15 93
2018 PC-03 0 56 28 13 3 0 0 56 15 39
2018 PC-04 5 32 41 5 18 0 0 36 23 22
2017 PC 13 34 40 11 2 0 0 47 13 143
2017 PC-02 17 38 39 6 1 0 0 54 7 72
2017 PC-03 9 35 41 12 3 0 0 44 15 34
2017 PC-04 8 20 44 24 4 0 0 28 28 25

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 12 14 41 26 7 0 0 33 26 173
2018 PC-02 10 14 38 30 9 0 0 39 24 93
2018 PC-03 13 13 44 28 3 0 0 31 26 39
2018 PC-04 23 23 45 5 5 0 0 9 45 22
2017 PC 4 13 47 24 13 0 0 37 16 143
2017 PC-02 3 7 46 27 18 0 0 45 10 72
2017 PC-03 3 12 41 32 12 0 0 44 15 34
2017 PC-04 8 36 44 12 0 0 0 12 44 25
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 22 32 17 16 11 2 1 22 78 171
2018 PC-02 23 33 17 16 9 2 0 23 77 92
2018 PC-03 21 31 18 13 13 3 3 22 78 39
2018 PC-04 27 23 18 9 18 5 0 29 71 22
2017 PC 22 22 27 10 13 6 0 24 76 143
2017 PC-02 25 19 28 11 10 7 0 27 73 72
2017 PC-03 18 29 20 9 15 9 0 19 81 34
2017 PC-04 20 20 32 8 16 4 0 21 79 25

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 PC 25 129
2018 PC-02 28 69
2018 PC-03 24 29
2018 PC-04 13 15
2017 PC 21 101
2017 PC-02 25 48
2017 PC-03 12 25
2017 PC-04 21 19

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 PC 43 129
2018 PC-02 43 69
2018 PC-03 41 29
2018 PC-04 33 15
2017 PC 31 101
2017 PC-02 40 48
2017 PC-03 32 25
2017 PC-04 11 19

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 PC 28 129
2018 PC-02 26 69
2018 PC-03 28 29
2018 PC-04 13 15
2017 PC 22 101
2017 PC-02 23 48
2017 PC-03 20 25
2017 PC-04 5 19

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 PC 36 129
2018 PC-02 28 69
2018 PC-03 52 29
2018 PC-04 87 15
2017 PC 53 101
2017 PC-02 50 48
2017 PC-03 48 25
2017 PC-04 84 19

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 PC 5 129
2018 PC-02 4 69
2018 PC-03 3 29
2018 PC-04 7 15
2017 PC 7 101
2017 PC-02 10 48
2017 PC-03 4 25
2017 PC-04 0 19

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 PC 25 129
2018 PC-02 26 69
2018 PC-03 21 29
2018 PC-04 33 15

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 PC 34 129
2018 PC-02 38 69
2018 PC-03 24 29
2018 PC-04 40 15
2017 PC 39 101
2017 PC-02 44 48
2017 PC-03 28 25
2017 PC-04 26 19

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 PC 6 35 17 10 10 23 126
2018 PC-02 7 36 12 10 10 24 67
2018 PC-03 3 34 21 7 10 24 29
2018 PC-04 0 27 27 13 13 20 15
2017 PC 7 38 20 18 7 11 101
2017 PC-02 6 31 19 23 10 10 48
2017 PC-03 8 44 28 8 4 8 25
2017 PC-04 11 37 11 26 5 11 19

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PC 35 65 128
2018 PC-02 38 62 68
2018 PC-03 31 69 29
2018 PC-04 40 60 15

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 44 23 9 10 4 1 9 74 15 172
2018 PC-02 38 27 11 9 3 1 12 74 14 93
2018 PC-03 62 13 0 8 5 3 10 85 15 39
2018 PC-04 45 9 14 23 9 0 0 55 32 22

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 9 26 22 21 16 2 4 37 39 129
2018 PC-02 10 26 22 16 17 1 7 40 37 69
2018 PC-03 7 21 24 28 21 0 0 28 48 29
2018 PC-04 7 27 27 27 13 0 0 33 40 15
2017 PC 7 21 13 28 22 2 8 30 55 102
2017 PC-02 8 22 14 23 24 0 8 33 51 49
2017 PC-03 8 20 4 36 16 8 8 33 62 25
2017 PC-04 5 5 21 26 31 0 10 12 65 19

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 5 9 16 24 40 3 4 14 69 129
2018 PC-02 6 7 17 22 39 3 6 14 67 69
2018 PC-03 0 14 17 31 38 0 0 14 69 29
2018 PC-04 0 13 7 20 53 0 7 14 79 15
2017 PC 0 9 15 22 45 0 10 10 74 102
2017 PC-02 0 6 14 23 47 0 10 7 77 49
2017 PC-03 0 16 12 28 36 0 8 17 70 25
2017 PC-04 0 0 16 16 53 0 16 0 81 19
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