2018 Public Service Employee Survey Results by Theme for Employment and Social Development Canada by Question 88. Are you a person with a disability?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 31 38 13 10 9 0 0 69 18 1217
2018 Not a person with a disability 33 43 12 8 4 0 0 76 12 13249
2017 Person with a disability 33 39 11 10 8 0 0 71 18 1196
2017 Not a person with a disability 32 45 12 7 5 0 0 77 12 14533
2014 Person with a disability 26 42 11 11 10 0 0 68 21 1074
2014 Not a person with a disability 26 46 13 9 6 0 0 72 15 14089
2011 Person with a disability 31 37 10 11 11 0 0 68 22 1106
2011 Not a person with a disability 31 41 12 9 6 0 0 73 15 15587
2008 Person with a disability 35 37 9 11 8 0 0 72 19 1061
2008 Not a person with a disability 32 42 12 9 5 0 0 75 13 13493

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 23 29 16 15 16 0 0 52 32 1222
2018 Not a person with a disability 29 39 15 10 7 0 0 68 17 13242
2017 Person with a disability 22 32 14 15 16 0 0 54 31 1198
2017 Not a person with a disability 28 38 15 10 8 0 0 66 18 14518

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 51 30 9 5 4 0 0 81 9 1208
2018 Not a person with a disability 49 36 10 4 2 0 0 85 5 13164
2017 Person with a disability 54 29 10 4 3 0 0 83 7 1191
2017 Not a person with a disability 50 36 9 3 2 0 0 86 5 14506
2014 Person with a disability 59 26 9 3 3 0 0 85 6 1074
2014 Not a person with a disability 56 31 9 3 2 0 0 87 4 14081
2011 Person with a disability 57 27 8 4 3 0 0 84 7 1105
2011 Not a person with a disability 55 32 8 3 1 0 0 87 5 15607

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 34 36 14 9 7 0 0 70 16 1219
2018 Not a person with a disability 39 40 12 6 3 0 0 79 9 13269
2017 Person with a disability 36 37 11 8 7 0 0 73 15 1192
2017 Not a person with a disability 38 40 12 6 3 0 0 79 9 14478
2014 Person with a disability 33 36 13 9 9 1 0 69 18 1073
2014 Not a person with a disability 34 42 13 7 4 0 0 76 11 14080
2011 Person with a disability 34 38 11 9 8 0 0 72 16 1105
2011 Not a person with a disability 36 42 11 7 4 0 0 78 11 15612
2008 Person with a disability 36 38 10 9 6 0 0 74 15 1070
2008 Not a person with a disability 37 43 9 7 3 0 0 80 11 13595

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 28 27 18 12 13 1 0 56 25 1215
2018 Not a person with a disability 38 33 16 8 5 0 0 71 12 13256
2017 Person with a disability 26 29 20 12 11 1 0 56 23 1194
2017 Not a person with a disability 35 34 16 8 6 1 0 70 14 14509
2014 Person with a disability 19 25 18 19 18 1 0 45 37 1074
2014 Not a person with a disability 23 36 19 13 8 1 0 59 21 14094
2011 Person with a disability 19 27 19 16 18 1 0 46 34 1106
2011 Not a person with a disability 22 35 21 12 9 1 0 58 21 15593

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 26 32 16 13 12 1 0 58 25 1208
2018 Not a person with a disability 36 36 15 8 4 0 0 72 12 13178
2017 Person with a disability 25 32 18 13 11 1 0 58 24 1197
2017 Not a person with a disability 34 37 15 8 5 0 0 72 13 14515
2014 Person with a disability 19 28 19 19 16 0 0 47 35 1075
2014 Not a person with a disability 22 38 19 13 7 1 0 61 20 14087
2011 Person with a disability 19 28 18 18 17 1 0 48 35 1105
2011 Not a person with a disability 21 38 19 13 8 1 0 59 21 15564
2008 Person with a disability 18 36 16 18 12 0 0 54 30 1061
2008 Not a person with a disability 23 40 17 13 7 0 0 63 20 13578

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 22 19 20 16 17 6 1 44 36 1216
2018 Not a person with a disability 29 25 21 13 9 4 0 56 23 13275
2017 Person with a disability 23 21 18 16 16 6 1 47 34 1195
2017 Not a person with a disability 27 25 20 13 10 5 0 56 24 14521
2014 Person with a disability 21 18 16 19 20 5 1 41 41 1075
2014 Not a person with a disability 21 25 20 16 12 5 1 49 30 14084
2011 Person with a disability 24 18 16 16 18 7 1 45 37 1109
2011 Not a person with a disability 23 25 19 14 12 5 1 51 28 15581
2008 Person with a disability 18 25 17 19 15 5 0 46 36 1068
2008 Not a person with a disability 23 28 18 16 11 5 1 53 28 13578
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 42 26 11 9 8 2 0 71 18 1212
2018 Not a person with a disability 47 31 11 5 3 2 1 80 9 13236
2017 Person with a disability 40 30 12 8 7 3 1 72 16 1195
2017 Not a person with a disability 47 31 10 5 3 2 1 81 9 14528
2014 Person with a disability 38 26 14 8 10 2 0 66 19 1075
2014 Not a person with a disability 42 33 13 6 4 2 0 76 11 14093
2011 Person with a disability 35 28 14 10 9 2 1 66 20 1107
2011 Not a person with a disability 39 33 13 7 4 2 0 74 12 15605
2008 Person with a disability 32 31 13 11 10 3 0 65 21 1068
2008 Not a person with a disability 35 33 14 8 7 3 1 71 15 13593

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 39 29 11 11 8 1 0 69 19 1213
2018 Not a person with a disability 45 33 10 7 4 1 0 79 10 13200
2017 Person with a disability 38 29 13 10 8 1 1 69 18 1195
2017 Not a person with a disability 45 34 9 6 4 1 0 80 10 14513
2014 Person with a disability 36 31 12 11 10 1 0 67 21 1074
2014 Not a person with a disability 40 36 11 8 4 1 0 76 13 14089
2011 Person with a disability 33 33 11 12 9 1 0 67 22 1109
2011 Not a person with a disability 37 37 10 10 5 1 0 75 15 15594
2008 Person with a disability 30 33 11 13 12 1 0 64 25 1067
2008 Not a person with a disability 34 36 11 10 8 1 0 71 18 13578

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 42 27 12 9 9 1 0 70 18 1214
2018 Not a person with a disability 49 29 11 6 4 0 0 78 10 13244
2017 Person with a disability 45 26 11 8 8 1 0 72 17 1195
2017 Not a person with a disability 52 28 10 6 4 0 0 80 10 14497
2014 Person with a disability 40 27 11 10 12 0 0 67 22 1073
2014 Not a person with a disability 45 32 11 7 5 0 0 77 12 14081

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 26 24 17 10 12 11 0 56 25 1220
2018 Not a person with a disability 32 31 16 7 5 9 0 69 13 13309
2017 Person with a disability 25 25 15 12 11 11 0 57 26 1197
2017 Not a person with a disability 31 31 15 7 5 10 0 70 14 14534
2014 Person with a disability 21 25 17 10 14 13 0 53 28 1075
2014 Not a person with a disability 24 32 18 9 6 11 0 63 17 14083
2011 Person with a disability 19 22 19 12 17 10 0 46 33 1108
2011 Not a person with a disability 21 30 20 10 8 10 1 57 20 15603

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 22 27 16 16 14 5 0 52 32 1220
2018 Not a person with a disability 29 33 18 10 6 3 0 64 17 13263
2017 Person with a disability 23 25 17 16 14 5 0 51 31 1197
2017 Not a person with a disability 28 33 17 10 7 4 0 64 18 14528
2014 Person with a disability 19 24 18 15 18 5 0 45 35 1075
2014 Not a person with a disability 20 32 21 14 9 4 0 54 24 14085
2011 Person with a disability 14 23 18 17 23 3 0 39 42 1108
2011 Not a person with a disability 16 30 22 15 13 4 0 48 29 15583
2008 Person with a disability 15 27 17 17 20 3 0 43 39 1069
2008 Not a person with a disability 18 32 20 15 12 3 0 52 28 13580

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 16 24 20 18 15 7 0 43 35 1216
2018 Not a person with a disability 20 31 21 13 8 7 0 55 23 13255
2017 Person with a disability 16 24 18 17 15 9 0 44 36 1195
2017 Not a person with a disability 21 30 19 13 8 9 0 56 23 14508
2014 Person with a disability 12 21 20 18 19 8 0 37 41 1074
2014 Not a person with a disability 14 28 23 17 11 8 0 45 30 14081
2011 Person with a disability 10 20 20 21 22 7 0 33 46 1109
2011 Not a person with a disability 9 28 23 21 13 7 0 40 36 15584
2008 Person with a disability 7 24 19 24 19 7 0 34 46 1068
2008 Not a person with a disability 9 28 21 22 14 6 0 39 38 13586

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 14 26 16 20 20 4 0 41 42 1221
2018 Not a person with a disability 20 33 18 15 9 4 0 55 25 13293
2017 Person with a disability 16 27 16 17 17 6 0 46 37 1196
2017 Not a person with a disability 21 34 17 14 9 5 0 58 24 14505
2014 Person with a disability 13 27 15 19 21 4 0 42 42 1072
2014 Not a person with a disability 14 31 19 18 13 4 0 48 32 14079
2011 Person with a disability 11 26 15 20 23 3 0 39 45 1110
2011 Not a person with a disability 11 33 19 20 14 3 0 46 35 15585
2008 Person with a disability 11 30 15 23 17 4 0 43 42 1069
2008 Not a person with a disability 12 35 16 21 13 2 0 49 35 13588
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 20 28 17 17 18 0 0 49 35 1222
2018 Not a person with a disability 26 35 17 12 8 0 0 62 21 13298
2017 Person with a disability 21 30 15 18 16 0 0 51 34 1195
2017 Not a person with a disability 25 36 16 13 9 0 0 62 22 14529
2014 Person with a disability 15 28 19 17 21 0 0 42 39 1073
2014 Not a person with a disability 19 36 19 15 11 0 0 55 26 14089
2011 Person with a disability 16 28 15 20 21 0 0 45 41 1107
2011 Not a person with a disability 19 36 17 16 11 0 0 56 27 15610

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 30 38 11 13 9 0 0 67 22 1223
2018 Not a person with a disability 33 43 12 8 4 0 0 75 12 13299
2017 Person with a disability 30 37 13 12 8 0 0 67 20 1196
2017 Not a person with a disability 33 44 11 8 4 0 0 77 12 14525

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 12 16 19 15 20 16 2 34 43 1218
2018 Not a person with a disability 13 22 19 15 11 17 2 44 32 13231
2017 Person with a disability 10 15 17 20 17 20 2 32 47 1194
2017 Not a person with a disability 12 22 17 16 12 20 3 43 35 14526
2014 Person with a disability 8 16 21 16 22 15 2 29 46 1075
2014 Not a person with a disability 9 21 19 18 15 15 2 37 40 14091

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 34 30 12 13 9 1 0 66 22 1216
2018 Not a person with a disability 39 36 12 8 5 1 0 75 13 13255
2017 Person with a disability 34 33 13 11 8 1 1 68 19 1196
2017 Not a person with a disability 38 37 11 8 5 1 1 76 13 14525
2014 Person with a disability 33 31 12 11 13 1 0 64 24 1074
2014 Not a person with a disability 34 38 13 9 6 1 0 73 14 14093
2011 Person with a disability 27 33 14 14 12 1 0 60 26 1109
2011 Not a person with a disability 31 38 14 10 7 1 0 69 17 15607
2008 Person with a disability 24 32 12 14 16 1 0 57 31 1068
2008 Not a person with a disability 27 35 14 13 10 1 1 62 23 13589

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 29 29 13 13 6 3 7 65 22 137
2018 Not a person with a disability 30 38 13 10 4 2 4 72 15 2175
2017 Person with a disability 25 36 9 16 7 2 4 66 25 124
2017 Not a person with a disability 26 41 12 11 4 2 4 71 16 2301
2014 Person with a disability 25 35 12 12 12 1 3 63 25 137
2014 Not a person with a disability 26 39 13 10 5 2 4 69 16 2398

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 21 40 11 17 10 0 1 62 27 1221
2018 Not a person with a disability 27 48 9 11 4 0 0 75 16 13314
2017 Person with a disability 24 34 12 17 12 0 0 58 30 1194
2017 Not a person with a disability 28 43 11 13 5 0 0 71 19 14529
2014 Person with a disability 19 36 12 18 14 0 0 55 33 1074
2014 Not a person with a disability 24 42 12 15 7 0 0 66 22 14082
2011 Person with a disability 22 33 12 20 12 1 1 55 33 1100
2011 Not a person with a disability 25 42 12 14 7 0 1 67 21 15598
2008 Person with a disability 18 37 13 18 14 0 1 55 32 1070
2008 Not a person with a disability 21 42 13 15 8 0 1 64 23 13595

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 33 33 14 11 9 0 0 66 20 1221
2018 Not a person with a disability 35 40 13 8 4 0 0 75 12 13268
2017 Person with a disability 35 34 13 10 7 0 0 69 17 1196
2017 Not a person with a disability 35 39 14 8 4 0 0 74 12 14524
2014 Person with a disability 33 36 13 9 9 0 0 69 18 1075
2014 Not a person with a disability 30 40 14 9 6 0 0 71 15 14096
2011 Person with a disability 36 31 13 11 10 0 0 67 20 1105
2011 Not a person with a disability 36 37 13 8 6 0 0 73 14 15592
2008 Person with a disability 31 37 12 11 9 0 0 68 20 1070
2008 Not a person with a disability 32 41 13 9 5 0 0 73 14 13590

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 39 36 9 10 7 0 0 75 16 1212
2018 Not a person with a disability 42 40 9 7 3 0 0 81 10 13201
2017 Person with a disability 40 34 8 11 6 0 0 75 17 1196
2017 Not a person with a disability 42 38 9 7 4 0 0 81 10 14516
2014 Person with a disability 40 35 9 8 7 0 0 75 16 1074
2014 Not a person with a disability 38 40 10 8 5 0 0 78 12 14082
2011 Person with a disability 40 36 8 7 8 0 0 77 15 1103
2011 Not a person with a disability 40 40 8 7 4 0 0 81 11 15609
2008 Person with a disability 40 36 8 9 7 1 0 76 16 1069
2008 Not a person with a disability 39 43 8 6 4 0 0 82 10 13594

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 17 26 17 16 20 3 0 45 38 1219
2018 Not a person with a disability 23 34 18 13 9 3 0 59 23 13276
2017 Person with a disability 17 27 17 17 17 5 0 47 36 1198
2017 Not a person with a disability 24 34 16 13 9 3 0 61 22 14510
2014 Person with a disability 15 24 16 20 21 4 1 41 43 1075
2014 Not a person with a disability 18 33 18 16 12 3 1 53 29 14092
2011 Person with a disability 14 25 15 20 23 2 0 40 44 1106
2011 Not a person with a disability 16 33 19 17 13 2 0 50 31 15601
2008 Person with a disability 12 27 18 20 21 2 0 39 42 1064
2008 Not a person with a disability 15 34 19 17 13 1 0 50 31 13594

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 15 21 14 17 29 3 2 37 48 1214
2018 Not a person with a disability 22 30 16 14 14 2 2 54 30 13285
2017 Person with a disability 14 20 13 18 29 3 2 36 50 1194
2017 Not a person with a disability 22 28 15 15 15 3 2 53 32 14515
2014 Person with a disability 11 15 12 19 36 3 3 28 59 1075
2014 Not a person with a disability 14 24 16 19 22 3 2 40 43 14089
2011 Person with a disability 10 18 13 17 38 2 2 29 58 1107
2011 Not a person with a disability 13 26 16 19 23 2 2 40 43 15595
2008 Person with a disability 14 24 14 21 26 2 1 38 48 1068
2008 Not a person with a disability 16 33 15 17 15 1 1 51 34 13580

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 19 29 16 17 18 0 1 48 36 1219
2018 Not a person with a disability 25 36 17 13 9 0 0 61 22 13228
2017 Person with a disability 21 30 15 18 16 0 0 51 34 1188
2017 Not a person with a disability 25 37 15 14 8 0 1 63 22 14478
2014 Person with a disability 13 33 12 17 23 0 1 47 41 1074
2014 Not a person with a disability 17 37 16 16 13 0 1 54 29 14089
2011 Person with a disability 18 31 13 16 21 0 1 49 37 1107
2011 Not a person with a disability 22 36 15 15 12 0 1 58 27 15603

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 21 29 17 15 16 0 1 51 31 1213
2018 Not a person with a disability 29 33 18 12 8 0 1 62 20 13217
2017 Person with a disability 23 28 16 15 16 1 1 52 32 1191
2017 Not a person with a disability 29 34 17 12 8 0 1 63 20 14485
2014 Person with a disability 18 29 18 16 19 0 0 47 35 1074
2014 Not a person with a disability 23 34 18 13 10 0 1 58 24 14092

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 27 30 16 15 11 0 0 58 26 1217
2018 Not a person with a disability 31 39 14 10 5 0 0 71 15 13224
2017 Person with a disability 26 35 15 13 10 0 0 62 24 1190
2017 Not a person with a disability 32 40 13 9 5 0 0 72 14 14491
2014 Person with a disability 21 33 17 15 14 0 0 54 29 1074
2014 Not a person with a disability 25 40 16 12 7 0 0 65 19 14085
2011 Person with a disability 27 34 14 13 9 1 1 63 23 1108
2011 Not a person with a disability 31 42 13 9 4 0 0 73 14 15590

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 14 26 23 16 17 4 0 42 35 1220
2018 Not a person with a disability 20 34 23 11 7 5 0 57 19 13295
2017 Person with a disability 13 28 21 16 14 6 1 44 33 1195
2017 Not a person with a disability 20 34 21 12 7 6 1 58 20 14507

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 34 31 12 12 11 0 0 65 23 1222
2018 Not a person with a disability 41 35 11 8 4 0 1 77 12 13275
2017 Person with a disability 34 31 11 12 11 1 0 66 23 1194
2017 Not a person with a disability 41 34 10 8 6 0 1 76 14 14520
2014 Person with a disability 28 28 14 14 16 0 1 56 31 1074
2014 Not a person with a disability 33 35 14 10 7 0 1 69 17 14083
2011 Person with a disability 29 30 12 14 13 0 1 60 27 1106
2011 Not a person with a disability 35 37 12 9 6 0 1 73 15 15606

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 39 26 17 9 6 0 2 67 16 1222
2018 Not a person with a disability 42 30 16 6 4 0 2 74 10 13329
2017 Person with a disability 35 31 15 9 5 1 3 69 15 1195
2017 Not a person with a disability 43 32 14 5 3 0 2 77 9 14537
2014 Person with a disability 35 29 18 8 7 0 2 66 16 1075
2014 Not a person with a disability 42 32 15 6 4 0 2 75 9 14093
2011 Person with a disability 33 31 17 8 9 0 2 66 17 1110
2011 Not a person with a disability 37 32 16 8 5 0 2 70 13 15600
2008 Person with a disability 25 33 20 12 8 0 1 59 21 1068
2008 Not a person with a disability 30 34 20 10 6 0 1 64 16 13593

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Person with a disability 32 30 38 1226
2018 Not a person with a disability 30 35 35 13338
2017 Person with a disability 30 33 37 1198
2017 Not a person with a disability 28 37 35 14529
2014 Person with a disability 31 34 35 1075
2014 Not a person with a disability 29 35 36 14093
2011 Person with a disability 30 37 33 1110
2011 Not a person with a disability 30 37 33 15606

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Person with a disability 13 27 43 7 4 6 389
2018 Not a person with a disability 13 37 35 5 5 6 3988
2017 Person with a disability 19 26 34 8 6 7 359
2017 Not a person with a disability 15 35 33 5 7 6 4155
2014 Person with a disability 16 24 32 14 9999 13 332
2014 Not a person with a disability 16 31 37 8 9999 9 4164
2011 Person with a disability 22 21 39 8 9999 11 332
2011 Not a person with a disability 18 30 34 7 9999 10 4720
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 42 38 9 6 4 1 0 81 10 1219
2018 Not a person with a disability 46 41 8 4 1 0 0 87 5 13286
2017 Person with a disability 40 38 11 6 5 1 0 79 11 1193
2017 Not a person with a disability 42 41 9 5 2 0 0 84 7 14513
2014 Person with a disability 35 38 14 6 6 1 0 73 13 1074
2014 Not a person with a disability 37 43 12 5 3 0 0 80 8 14087
2011 Person with a disability 34 38 11 10 6 1 0 72 16 1104
2011 Not a person with a disability 34 43 12 6 4 1 0 78 10 15596
2008 Person with a disability 43 36 9 6 5 1 0 80 11 1069
2008 Not a person with a disability 41 41 9 5 3 1 0 82 8 13584

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 24 38 18 11 7 1 0 63 18 1218
2018 Not a person with a disability 27 45 16 8 3 1 0 73 11 13271
2017 Person with a disability 24 37 20 10 6 3 0 63 16 1192
2017 Not a person with a disability 28 44 16 7 3 1 0 73 11 14517
2014 Person with a disability 22 36 20 10 10 2 0 59 21 1075
2014 Not a person with a disability 23 44 18 9 4 2 0 68 13 14088
2011 Person with a disability 23 36 17 11 11 2 0 60 22 1106
2011 Not a person with a disability 22 44 17 10 6 2 0 66 16 15595

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 15 25 32 15 9 1 2 25 42 1219
2018 Not a person with a disability 10 25 34 19 9 1 2 29 36 13276
2017 Person with a disability 16 23 32 16 7 2 3 25 41 1190
2017 Not a person with a disability 10 22 34 18 10 1 5 30 34 14483
2014 Person with a disability 19 29 32 12 5 1 2 18 50 1072
2014 Not a person with a disability 12 29 35 15 7 1 3 22 42 14071
2011 Person with a disability 21 31 31 9 5 1 3 14 54 1103
2011 Not a person with a disability 16 31 32 13 6 1 2 19 48 15585
2008 Person with a disability 22 30 31 11 4 1 1 15 54 1068
2008 Not a person with a disability 17 32 32 13 4 1 2 17 50 13568

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 16 19 28 19 14 2 2 34 37 1218
2018 Not a person with a disability 8 17 28 26 15 3 2 44 27 13220
2017 Person with a disability 13 19 29 20 12 3 4 35 34 1189
2017 Not a person with a disability 8 16 27 23 17 4 6 43 27 14430
2014 Person with a disability 20 26 27 14 8 2 3 23 48 1073
2014 Not a person with a disability 13 23 31 18 10 3 3 29 38 14058
2011 Person with a disability 23 25 27 13 6 2 3 21 51 1104
2011 Not a person with a disability 18 24 28 17 8 2 3 26 44 15576
2008 Person with a disability 22 28 27 14 5 2 2 19 53 1064
2008 Not a person with a disability 18 26 28 17 8 2 2 25 46 13559

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 20 22 25 14 12 3 5 28 45 1218
2018 Not a person with a disability 15 22 28 18 10 3 4 30 40 13229
2017 Person with a disability 18 21 23 16 12 3 8 31 44 1182
2017 Not a person with a disability 14 20 28 16 11 3 8 31 39 14451
2014 Person with a disability 23 23 25 13 7 2 7 21 51 1073
2014 Not a person with a disability 18 25 27 14 8 3 6 23 47 14056
2011 Person with a disability 25 24 23 13 6 3 6 20 54 1106
2011 Not a person with a disability 21 26 26 14 7 2 5 22 51 15561
2008 Person with a disability 25 26 25 14 5 3 3 20 54 1067
2008 Not a person with a disability 21 26 28 15 6 2 4 22 49 13544

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 15 16 27 21 14 2 5 37 33 1214
2018 Not a person with a disability 10 16 30 24 15 1 4 41 27 13192
2017 Person with a disability 16 17 23 23 12 2 8 39 36 1183
2017 Not a person with a disability 9 16 29 23 15 2 7 41 27 14404
2014 Person with a disability 18 19 28 19 9 1 5 30 40 1069
2014 Not a person with a disability 10 19 32 22 11 1 6 36 30 14032
2011 Person with a disability 16 19 32 18 10 1 5 29 37 1099
2011 Not a person with a disability 13 21 31 20 9 1 5 31 36 15551
2008 Person with a disability 16 22 33 18 6 1 3 25 40 1066
2008 Not a person with a disability 13 22 33 20 8 1 3 30 36 13543

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 21 24 25 15 12 2 2 27 47 1219
2018 Not a person with a disability 13 20 27 21 14 2 4 36 35 13232
2017 Person with a disability 22 21 23 15 11 3 6 28 47 1185
2017 Not a person with a disability 12 19 27 18 15 2 7 37 34 14459
2014 Person with a disability 31 22 23 12 6 2 3 19 56 1072
2014 Not a person with a disability 20 25 26 14 9 1 4 24 48 14066
2011 Person with a disability 31 25 23 10 6 1 4 17 59 1105
2011 Not a person with a disability 23 25 26 14 8 1 4 23 50 15585
2008 Person with a disability 29 25 25 12 6 1 2 18 56 1063
2008 Not a person with a disability 21 26 26 15 7 1 3 23 49 13549

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 19 20 24 17 13 3 4 32 42 1214
2018 Not a person with a disability 13 20 27 20 13 4 3 36 35 13191
2017 Person with a disability 15 22 25 18 10 4 7 31 41 1186
2017 Not a person with a disability 12 19 26 19 14 5 6 37 34 14462
2014 Person with a disability 17 19 25 21 10 3 6 34 39 1067
2014 Not a person with a disability 12 18 26 23 12 4 6 39 32 14058
2011 Person with a disability 17 19 25 20 9 4 6 33 40 1101
2011 Not a person with a disability 13 18 26 22 13 3 6 38 33 15554
2008 Person with a disability 20 22 26 19 8 2 2 28 44 1065
2008 Not a person with a disability 15 22 28 20 10 2 4 31 39 13559

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 23 25 28 11 8 3 2 20 51 1220
2018 Not a person with a disability 16 24 31 15 9 3 2 24 43 13275
2017 Person with a disability 25 23 27 10 7 3 4 19 52 1192
2017 Not a person with a disability 15 23 31 14 9 3 5 25 41 14465
2014 Person with a disability 26 22 30 11 5 2 3 17 51 1073
2014 Not a person with a disability 17 26 31 13 7 3 4 21 46 14059

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 35 23 12 15 14 1 0 59 29 1219
2018 Not a person with a disability 43 32 9 8 5 1 0 77 14 13216
2017 Person with a disability 36 24 10 15 12 2 1 62 27 1196
2017 Not a person with a disability 47 31 8 8 5 1 0 79 13 14517
2014 Person with a disability 37 24 10 13 15 1 0 62 28 1073
2014 Not a person with a disability 43 31 9 9 6 1 0 75 15 14086

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 42 32 10 10 6 1 0 75 16 1215
2018 Not a person with a disability 47 37 7 6 2 0 0 85 8 13232
2017 Person with a disability 37 36 9 11 6 0 0 73 18 1194
2017 Not a person with a disability 45 39 7 6 3 0 0 84 9 14508
2014 Person with a disability 34 37 10 13 6 1 0 71 19 1073
2014 Not a person with a disability 40 42 9 7 3 0 0 82 9 14087

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 28 36 17 8 6 3 1 67 15 1220
2018 Not a person with a disability 37 39 14 5 2 2 1 78 7 13267

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 38 32 14 6 7 3 0 72 14 1222
2018 Not a person with a disability 45 36 12 3 2 2 0 83 5 13249
2017 Person with a disability 36 31 15 6 6 5 1 71 13 1195
2017 Not a person with a disability 41 36 13 3 2 4 1 81 6 14501
2014 Person with a disability 36 30 14 6 8 6 1 70 15 1071
2014 Not a person with a disability 39 35 14 3 2 5 1 79 6 14080

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 35 32 12 11 9 2 0 67 20 1217
2018 Not a person with a disability 44 37 11 4 2 1 0 83 6 13253
2017 Person with a disability 31 37 13 11 6 2 0 70 17 1195
2017 Not a person with a disability 42 39 10 4 2 2 0 83 7 14501
2014 Person with a disability 32 29 15 11 10 3 0 63 21 1073
2014 Not a person with a disability 38 38 13 5 3 3 0 79 8 14089
2011 Person with a disability 25 30 17 12 12 3 0 57 25 1111
2011 Not a person with a disability 30 39 16 6 5 4 0 71 12 15584

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 37 31 13 9 9 1 0 69 18 1218
2018 Not a person with a disability 50 36 8 4 2 0 0 86 6 13238
2017 Person with a disability 35 36 12 10 6 0 0 72 16 1196
2017 Not a person with a disability 48 37 8 4 3 0 0 86 6 14536
2014 Person with a disability 32 33 11 12 11 1 0 66 23 1073
2014 Not a person with a disability 42 39 11 5 3 0 0 81 8 14080
2011 Person with a disability 27 34 14 12 12 1 0 61 24 1106
2011 Not a person with a disability 34 40 14 7 5 1 0 74 12 15563
2008 Person with a disability 23 39 14 13 11 1 0 62 24 1066
2008 Not a person with a disability 29 42 14 8 6 1 0 72 14 13581

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 20 25 20 11 15 5 3 49 29 1220
2018 Not a person with a disability 22 32 19 9 6 7 4 60 18 13255
2017 Person with a disability 24 24 16 13 15 5 3 52 30 1195
2017 Not a person with a disability 27 30 15 10 6 6 5 65 18 14523
2014 Person with a disability 24 26 16 11 17 4 2 54 30 1075
2014 Not a person with a disability 27 31 16 10 7 5 4 64 18 14088

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 31 34 12 11 10 2 0 66 21 1221
2018 Not a person with a disability 34 40 13 8 4 2 1 75 12 13267
2017 Person with a disability 35 33 11 11 6 3 1 71 18 1194
2017 Not a person with a disability 37 38 11 7 4 3 1 78 11 14504
2014 Person with a disability 38 33 11 9 7 2 0 73 16 1074
2014 Not a person with a disability 37 40 10 7 3 3 1 80 10 14090
2011 Person with a disability 35 28 12 9 11 5 1 67 21 1103
2011 Not a person with a disability 31 37 12 9 5 5 1 72 15 15558
2008 Person with a disability 28 32 11 12 10 5 1 64 24 1068
2008 Not a person with a disability 27 37 13 11 7 5 1 67 19 13577

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 28 32 17 12 9 2 0 62 21 1218
2018 Not a person with a disability 34 40 16 6 3 1 0 74 9 13223

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 15 17 17 17 25 7 1 36 46 1220
2018 Not a person with a disability 19 26 20 13 11 9 2 50 27 13269
2017 Person with a disability 15 20 13 17 25 8 2 38 47 1194
2017 Not a person with a disability 19 24 17 13 11 11 3 51 29 14496
2014 Person with a disability 14 19 13 16 27 8 1 37 48 1074
2014 Not a person with a disability 16 24 18 16 14 10 2 45 34 14089
2011 Person with a disability 12 18 15 18 26 9 1 34 49 1111
2011 Not a person with a disability 13 23 19 16 13 12 3 42 35 15608

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Person with a disability 29 71 1223
2018 Not a person with a disability 12 88 13324

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 53 348
2018 Not a person with a disability 47 1575

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 67 348
2018 Not a person with a disability 55 1575

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 4 348
2018 Not a person with a disability 6 1575

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 6 348
2018 Not a person with a disability 4 1575

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 20 348
2018 Not a person with a disability 15 1575

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 5 348
2018 Not a person with a disability 4 1575

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 44 349
2018 Not a person with a disability 42 1575

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 43 349
2018 Not a person with a disability 37 1575

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Person with a disability 58 349
2018 Not a person with a disability 41 1575

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 46 349
2018 Not a person with a disability 37 1575

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 35 349
2018 Not a person with a disability 24 1575

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 60 349
2018 Not a person with a disability 55 1575

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 41 349
2018 Not a person with a disability 34 1575

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 2 349
2018 Not a person with a disability 1 1575

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 9 349
2018 Not a person with a disability 9 1575

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 14 349
2018 Not a person with a disability 11 1575

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 57 349
2018 Not a person with a disability 44 1575

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 26 349
2018 Not a person with a disability 25 1575

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 26 349
2018 Not a person with a disability 16 1575

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 55 348
2018 Not a person with a disability 52 1574

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 29 348
2018 Not a person with a disability 26 1574

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 7 348
2018 Not a person with a disability 5 1574

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Person with a disability 32 348
2018 Not a person with a disability 20 1574

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 12 348
2018 Not a person with a disability 9 1574

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 10 348
2018 Not a person with a disability 5 1574

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 11 348
2018 Not a person with a disability 14 1574

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 18 348
2018 Not a person with a disability 10 1574

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 21 348
2018 Not a person with a disability 27 1574

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 9 312
2018 Not a person with a disability 12 1490

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 16 312
2018 Not a person with a disability 20 1490

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 10 312
2018 Not a person with a disability 11 1490

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 9 312
2018 Not a person with a disability 7 1490

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 11 312
2018 Not a person with a disability 11 1490

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 9 312
2018 Not a person with a disability 9 1490

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 8 312
2018 Not a person with a disability 10 1490

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 15 312
2018 Not a person with a disability 10 1490

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 18 312
2018 Not a person with a disability 11 1490

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 38 312
2018 Not a person with a disability 26 1490

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 11 312
2018 Not a person with a disability 8 1490

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 55 312
2018 Not a person with a disability 42 1490

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 3 312
2018 Not a person with a disability 1 1490

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 57 312
2018 Not a person with a disability 50 1490

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 6 312
2018 Not a person with a disability 4 1490

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 18 312
2018 Not a person with a disability 13 1490

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 13 13 21 10 17 23 4 36 36 1218
2018 Not a person with a disability 16 17 22 5 5 27 7 51 16 13286
2017 Person with a disability 12 14 19 10 17 23 6 36 38 1198
2017 Not a person with a disability 16 16 18 6 6 28 10 52 18 14532
2014 Person with a disability 12 13 20 11 16 23 5 34 39 1074
2014 Not a person with a disability 13 16 20 6 5 31 9 49 18 14089

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 23 26 16 11 13 9 1 55 27 1221
2018 Not a person with a disability 31 32 18 5 4 9 1 70 10 13289
2017 Person with a disability 24 25 18 10 12 11 1 54 25 1196
2017 Not a person with a disability 30 30 17 5 4 12 2 70 11 14504
2014 Person with a disability 20 22 21 9 14 12 1 49 27 1074
2014 Not a person with a disability 24 29 20 6 4 16 2 64 12 14090
2011 Person with a disability 24 30 18 11 10 8 0 59 22 1108
2011 Not a person with a disability 28 36 17 6 4 9 0 71 11 15587

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Person with a disability 24 76 1215
2018 Not a person with a disability 5 95 13292

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 43 295
2018 Not a person with a disability 33 708

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 80 295
2018 Not a person with a disability 74 708

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 2 295
2018 Not a person with a disability 3 708

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 8 295
2018 Not a person with a disability 5 708

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 12 295
2018 Not a person with a disability 13 708

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 7 295
2018 Not a person with a disability 7 708

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 19 294
2018 Not a person with a disability 29 706

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 15 294
2018 Not a person with a disability 23 706

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 10 294
2018 Not a person with a disability 16 706

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 6 294
2018 Not a person with a disability 6 706

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 22 294
2018 Not a person with a disability 31 706

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 16 294
2018 Not a person with a disability 24 706

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 5 294
2018 Not a person with a disability 4 706

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 4 294
2018 Not a person with a disability 2 706

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 8 294
2018 Not a person with a disability 8 706

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 15 294
2018 Not a person with a disability 18 706

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 68 294
2018 Not a person with a disability 4 706

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 0 294
2018 Not a person with a disability 0 706

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 11 294
2018 Not a person with a disability 21 706

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 38 295
2018 Not a person with a disability 31 709

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 19 295
2018 Not a person with a disability 13 709

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 7 295
2018 Not a person with a disability 2 709

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Person with a disability 30 295
2018 Not a person with a disability 15 709

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 5 295
2018 Not a person with a disability 3 709

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 11 295
2018 Not a person with a disability 5 709

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 7 295
2018 Not a person with a disability 10 709

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 14 295
2018 Not a person with a disability 7 709

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 37 295
2018 Not a person with a disability 48 709

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 5 260
2018 Not a person with a disability 5 678

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 13 260
2018 Not a person with a disability 12 678

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 6 260
2018 Not a person with a disability 4 678

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 3 260
2018 Not a person with a disability 2 678

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 3 260
2018 Not a person with a disability 4 678

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 6 260
2018 Not a person with a disability 4 678

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 7 260
2018 Not a person with a disability 9 678

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 16 260
2018 Not a person with a disability 12 678

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 17 260
2018 Not a person with a disability 9 678

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 36 260
2018 Not a person with a disability 24 678

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 12 260
2018 Not a person with a disability 7 678

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 57 260
2018 Not a person with a disability 42 678

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 64 260
2018 Not a person with a disability 58 678

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 6 260
2018 Not a person with a disability 4 678

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 15 260
2018 Not a person with a disability 14 678

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 14 14 21 8 13 25 4 40 30 1224
2018 Not a person with a disability 18 17 22 3 3 30 7 56 8 13293
2017 Person with a disability 13 14 21 8 12 27 5 39 29 1198
2017 Not a person with a disability 18 17 19 3 2 33 9 59 9 14525
2014 Person with a disability 13 13 22 7 12 26 6 40 28 1074
2014 Not a person with a disability 14 16 20 3 2 36 9 54 9 14083

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 26 25 18 7 12 11 1 57 22 1220
2018 Not a person with a disability 33 31 19 3 2 10 1 73 6 13313
2017 Person with a disability 25 25 18 8 9 12 2 59 20 1195
2017 Not a person with a disability 33 31 15 3 2 13 2 76 6 14511
2014 Person with a disability 22 23 19 8 10 16 1 55 22 1075
2014 Not a person with a disability 26 30 18 3 2 19 2 71 7 14078
2011 Person with a disability 28 31 16 8 7 9 0 65 17 1109
2011 Not a person with a disability 33 37 14 4 2 10 0 78 6 15576
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 49 24 11 6 8 1 0 75 14 1216
2018 Not a person with a disability 54 27 10 4 4 1 0 82 8 13224
2017 Person with a disability 50 22 12 6 7 3 0 74 13 1196
2017 Not a person with a disability 55 26 10 4 4 2 0 83 8 14517

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 25 36 14 13 10 2 0 63 23 1222
2018 Not a person with a disability 32 41 14 7 3 2 0 75 10 13291
2017 Person with a disability 23 40 13 12 9 2 0 65 22 1197
2017 Not a person with a disability 29 41 14 8 5 3 0 72 13 14523

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 17 27 17 19 19 1 0 44 39 1218
2018 Not a person with a disability 24 37 17 13 7 2 0 62 20 13306
2017 Person with a disability 13 29 16 22 19 2 0 42 42 1194
2017 Not a person with a disability 19 40 17 14 8 2 0 60 23 14523

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 13 19 18 14 34 1 1 33 49 1220
2018 Not a person with a disability 16 22 21 16 23 0 2 39 40 13309
2017 Person with a disability 14 20 19 15 28 1 2 35 45 1194
2017 Not a person with a disability 18 22 19 16 22 0 2 41 39 14508

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 16 21 26 19 17 0 1 37 36 1219
2018 Not a person with a disability 17 25 29 16 11 0 1 43 28 13286
2017 Person with a disability 17 22 25 15 19 1 2 40 35 1193
2017 Not a person with a disability 18 25 27 16 11 0 2 45 28 14510

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 23 21 21 15 15 1 4 46 32 1215
2018 Not a person with a disability 24 26 24 14 9 0 3 52 24 13242
2017 Person with a disability 23 22 18 15 15 1 5 48 33 1191
2017 Not a person with a disability 24 26 22 13 9 1 5 53 23 14482

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 18 21 21 17 20 1 1 40 38 1219
2018 Not a person with a disability 21 23 24 17 13 1 2 45 30 13246
2017 Person with a disability 18 21 20 17 21 2 2 40 39 1192
2017 Not a person with a disability 22 24 22 15 12 1 3 48 29 14514

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 49 20 11 5 4 2 9 77 11 1212
2018 Not a person with a disability 51 22 11 4 3 1 8 80 8 13268
2017 Person with a disability 44 18 12 5 5 2 14 74 12 1188
2017 Not a person with a disability 48 21 11 4 3 1 12 80 8 14499

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 22 22 23 15 17 0 1 45 32 1220
2018 Not a person with a disability 30 27 22 11 9 0 1 58 20 13297
2017 Person with a disability 19 27 23 17 12 0 1 47 29 1187
2017 Not a person with a disability 29 29 22 11 8 0 1 59 19 14486

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 19 26 26 14 13 1 1 46 27 1214
2018 Not a person with a disability 25 32 25 10 6 1 2 59 16 13265
2017 Person with a disability 20 27 22 16 12 1 2 48 29 1189
2017 Not a person with a disability 28 31 21 11 6 1 2 61 17 14481

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 17 28 24 16 14 1 1 45 30 1217
2018 Not a person with a disability 23 31 24 13 7 1 2 55 20 13271
2017 Person with a disability 18 28 20 16 15 1 2 48 32 1185
2017 Not a person with a disability 24 30 23 12 7 1 3 57 20 14474

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 23 27 22 13 13 1 1 51 26 1217
2018 Not a person with a disability 28 31 22 11 6 0 2 60 17 13261
2017 Person with a disability 26 25 20 14 12 1 2 53 27 1188
2017 Not a person with a disability 30 31 19 10 6 1 3 63 17 14477

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 19 25 22 17 15 1 0 45 32 1209
2018 Not a person with a disability 23 30 25 13 8 0 1 53 22 13221
2017 Person with a disability 20 25 22 16 15 1 2 45 32 1185
2017 Not a person with a disability 24 30 23 12 8 1 2 56 21 14458

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 37 22 16 10 12 0 3 61 22 1214
2018 Not a person with a disability 48 24 14 6 5 0 3 74 11 13216
2017 Person with a disability 36 22 20 10 10 0 2 59 20 1192
2017 Not a person with a disability 49 24 14 6 4 0 2 75 11 14500

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 40 20 13 10 13 1 3 62 24 1215
2018 Not a person with a disability 65 16 7 3 2 1 6 87 5 13239

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 48 18 10 7 12 2 3 69 20 1218
2018 Not a person with a disability 69 13 6 3 3 1 5 87 7 13237
2017 Person with a disability 49 19 11 8 9 1 3 71 18 1193
2017 Not a person with a disability 71 12 5 3 3 1 5 88 7 14508

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 47 27 13 6 5 0 1 75 11 1215
2018 Not a person with a disability 57 25 10 4 3 0 2 83 6 13282
2017 Person with a disability 47 27 12 6 5 1 2 77 11 1194
2017 Not a person with a disability 57 25 8 3 2 0 3 85 6 14496

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 42 18 15 11 12 1 1 62 23 1218
2018 Not a person with a disability 58 19 10 5 4 0 2 80 10 13239
2017 Person with a disability 47 22 12 8 9 1 2 70 17 1191
2017 Not a person with a disability 63 18 8 5 4 0 3 83 8 14498

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 46 8 4 1 1 1 39 89 4 1207
2018 Not a person with a disability 51 10 5 2 1 0 31 88 4 13191
2017 Person with a disability 46 7 4 2 1 0 40 89 5 1188
2017 Not a person with a disability 54 10 4 2 1 0 29 90 4 14491

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 51 20 12 6 4 1 7 77 10 1209
2018 Not a person with a disability 60 18 9 3 2 0 7 84 6 13231
2017 Person with a disability 53 20 9 5 2 1 11 82 8 1184
2017 Not a person with a disability 61 17 8 3 2 1 8 86 6 14431

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 52 17 9 7 10 1 5 73 17 1215
2018 Not a person with a disability 59 16 9 5 6 0 5 79 12 13285
2017 Person with a disability 48 18 10 8 9 1 7 72 18 1193
2017 Not a person with a disability 56 17 9 6 7 1 5 77 13 14515

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 28 31 23 9 7 1 2 61 16 1212
2018 Not a person with a disability 44 29 15 5 3 0 3 76 8 13267
2017 Person with a disability 29 31 19 9 6 1 4 64 16 1192
2017 Not a person with a disability 46 30 13 5 2 0 3 79 7 14487

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 6 23 36 22 12 0 0 29 35 1222
2018 Not a person with a disability 14 31 37 13 4 0 0 45 18 13330
2017 Person with a disability 5 21 38 22 13 0 0 26 35 1195
2017 Not a person with a disability 12 30 38 13 6 0 0 43 19 14531

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 23 30 31 11 5 0 0 16 52 1209
2018 Not a person with a disability 11 20 39 21 9 0 0 29 31 13178
2017 Person with a disability 20 29 34 11 5 0 1 17 49 1191
2017 Not a person with a disability 9 21 39 20 10 0 0 30 30 14493
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 21 21 20 13 22 2 1 21 79 1223
2018 Not a person with a disability 25 24 21 14 14 1 1 25 75 13332
2017 Person with a disability 25 21 18 12 21 3 1 26 74 1196
2017 Not a person with a disability 29 22 19 12 14 2 1 30 70 14536

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 28 932
2018 Not a person with a disability 22 9773
2017 Person with a disability 23 854
2017 Not a person with a disability 20 9785

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 38 932
2018 Not a person with a disability 35 9773
2017 Person with a disability 30 854
2017 Not a person with a disability 31 9785

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 37 932
2018 Not a person with a disability 27 9773
2017 Person with a disability 29 854
2017 Not a person with a disability 23 9785

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 42 932
2018 Not a person with a disability 45 9773
2017 Person with a disability 39 854
2017 Not a person with a disability 45 9785

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 12 932
2018 Not a person with a disability 8 9773
2017 Person with a disability 10 854
2017 Not a person with a disability 7 9785

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 31 932
2018 Not a person with a disability 28 9773

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 39 932
2018 Not a person with a disability 36 9773
2017 Person with a disability 44 854
2017 Not a person with a disability 40 9785

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Person with a disability 3 33 19 12 6 28 892
2018 Not a person with a disability 4 43 19 11 6 17 9373
2017 Person with a disability 4 41 19 12 5 19 828
2017 Not a person with a disability 6 50 19 9 4 12 9605

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Person with a disability 26 74 919
2018 Not a person with a disability 28 72 9724

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 29 11 16 13 22 1 7 44 38 1222
2018 Not a person with a disability 35 17 16 11 12 1 8 57 25 13317

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 8 18 14 18 34 1 6 29 56 930
2018 Not a person with a disability 10 21 17 19 26 1 7 33 49 9740
2017 Person with a disability 10 19 12 17 31 2 8 32 54 855
2017 Not a person with a disability 10 21 15 17 26 2 9 35 48 9832

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 3 10 11 16 53 1 5 15 73 929
2018 Not a person with a disability 4 10 13 20 46 2 5 15 71 9751
2017 Person with a disability 3 10 10 15 54 2 6 14 75 855
2017 Not a person with a disability 3 8 11 17 52 2 7 12 76 9834
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