2018 Public Service Employee Survey Results by Theme for Employment and Social Development Canada by Question 81. In total, how many years have you been working in your current department or agency?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 42 12 7 4 0 0 77 10 5050
2018 3 to 10 years in current department or agency 31 42 13 9 5 0 0 73 14 4771
2018 11 to 20 years in current department or agency 31 44 12 8 5 0 0 75 13 3180
2018 More than 20 years in current department or agency 39 41 9 7 4 0 0 80 11 1418
2017 Less than 3 years in current department or agency 35 42 12 7 4 0 0 77 11 5181
2017 3 to 10 years in current department or agency 29 45 12 8 5 0 0 75 13 5336
2017 11 to 20 years in current department or agency 31 45 11 7 5 0 0 76 13 3379
2017 More than 20 years in current department or agency 35 45 8 6 5 0 0 81 11 1699
2014 Less than 3 years in current department or agency 31 45 12 7 5 0 0 76 12 2609
2014 3 to 10 years in current department or agency 23 46 14 10 7 0 0 70 16 6616
2014 11 to 20 years in current department or agency 26 44 14 9 6 0 0 70 16 3683
2014 More than 20 years in current department or agency 30 46 11 8 5 0 0 76 13 2177

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 38 15 8 4 0 0 74 12 5068
2018 3 to 10 years in current department or agency 25 37 15 13 10 0 0 62 23 4764
2018 11 to 20 years in current department or agency 25 38 15 11 10 0 0 64 21 3168
2018 More than 20 years in current department or agency 27 37 14 12 9 0 0 65 21 1417
2017 Less than 3 years in current department or agency 34 38 15 8 5 0 0 72 13 5171
2017 3 to 10 years in current department or agency 24 37 16 12 10 0 0 61 23 5339
2017 11 to 20 years in current department or agency 25 38 15 13 10 0 0 62 23 3373
2017 More than 20 years in current department or agency 26 38 14 12 9 0 0 64 22 1699

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 35 11 4 1 0 0 84 5 5037
2018 3 to 10 years in current department or agency 48 35 10 4 2 0 0 83 6 4727
2018 11 to 20 years in current department or agency 49 38 8 3 2 0 0 87 5 3155
2018 More than 20 years in current department or agency 59 31 6 2 2 0 0 90 4 1407
2017 Less than 3 years in current department or agency 50 35 11 3 2 0 0 85 5 5171
2017 3 to 10 years in current department or agency 48 37 9 3 2 0 0 86 5 5328
2017 11 to 20 years in current department or agency 52 35 8 3 2 0 0 87 5 3366
2017 More than 20 years in current department or agency 57 33 6 2 1 0 0 90 4 1700
2014 Less than 3 years in current department or agency 59 29 8 2 2 0 0 89 4 2609
2014 3 to 10 years in current department or agency 53 32 10 2 2 0 0 86 4 6610
2014 11 to 20 years in current department or agency 57 29 9 3 2 0 0 87 5 3681
2014 More than 20 years in current department or agency 60 30 6 2 1 0 0 90 4 2177

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 38 11 6 3 0 0 80 8 5076
2018 3 to 10 years in current department or agency 36 40 14 7 4 0 0 76 11 4773
2018 11 to 20 years in current department or agency 35 43 12 6 4 0 0 78 10 3176
2018 More than 20 years in current department or agency 43 39 10 6 3 0 0 81 9 1417
2017 Less than 3 years in current department or agency 42 37 11 6 3 0 0 80 9 5161
2017 3 to 10 years in current department or agency 34 42 13 7 4 0 0 76 11 5320
2017 11 to 20 years in current department or agency 37 42 12 6 4 0 0 79 10 3363
2017 More than 20 years in current department or agency 42 40 9 6 3 0 0 82 9 1694
2014 Less than 3 years in current department or agency 41 38 10 6 4 0 0 80 10 2603
2014 3 to 10 years in current department or agency 31 42 14 8 5 0 0 73 13 6614
2014 11 to 20 years in current department or agency 33 41 14 7 5 0 0 74 12 3679
2014 More than 20 years in current department or agency 37 44 11 5 3 0 0 80 9 2178

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 50 30 12 4 3 1 0 80 7 5063
2018 3 to 10 years in current department or agency 31 33 18 9 7 0 0 65 17 4758
2018 11 to 20 years in current department or agency 28 35 19 10 7 1 0 63 18 3181
2018 More than 20 years in current department or agency 30 35 17 11 7 0 0 65 18 1421
2017 Less than 3 years in current department or agency 48 32 11 5 3 1 0 81 8 5168
2017 3 to 10 years in current department or agency 29 34 19 10 8 1 0 64 18 5335
2017 11 to 20 years in current department or agency 27 35 18 11 8 1 0 63 19 3368
2017 More than 20 years in current department or agency 28 36 18 10 7 1 0 64 17 1698
2014 Less than 3 years in current department or agency 38 35 13 8 5 1 0 74 13 2609
2014 3 to 10 years in current department or agency 19 36 21 14 9 1 0 56 23 6617
2014 11 to 20 years in current department or agency 18 34 20 15 11 1 0 53 26 3683
2014 More than 20 years in current department or agency 19 36 20 14 9 1 0 56 24 2180

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 48 32 12 5 2 1 0 81 8 5018
2018 3 to 10 years in current department or agency 30 36 17 10 7 0 0 66 17 4740
2018 11 to 20 years in current department or agency 26 38 18 11 6 0 0 64 17 3170
2018 More than 20 years in current department or agency 28 37 18 10 6 0 0 66 16 1411
2017 Less than 3 years in current department or agency 47 34 11 5 2 0 0 81 8 5169
2017 3 to 10 years in current department or agency 27 38 18 10 6 0 0 65 17 5338
2017 11 to 20 years in current department or agency 26 39 17 10 7 0 0 65 18 3373
2017 More than 20 years in current department or agency 27 39 17 10 6 0 0 67 16 1699
2014 Less than 3 years in current department or agency 37 37 13 8 4 1 0 74 12 2610
2014 3 to 10 years in current department or agency 19 38 20 14 8 0 0 57 23 6614
2014 11 to 20 years in current department or agency 18 37 20 15 9 1 0 56 24 3681
2014 More than 20 years in current department or agency 19 39 20 13 8 0 0 59 21 2179

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 23 21 11 8 5 0 58 20 5066
2018 3 to 10 years in current department or agency 24 24 20 15 13 3 0 50 29 4775
2018 11 to 20 years in current department or agency 26 25 21 14 10 4 0 53 25 3182
2018 More than 20 years in current department or agency 32 27 18 11 8 3 1 62 20 1419
2017 Less than 3 years in current department or agency 31 23 19 12 8 6 1 58 22 5177
2017 3 to 10 years in current department or agency 23 24 21 15 12 5 0 49 29 5336
2017 11 to 20 years in current department or agency 25 27 20 13 10 5 0 55 24 3373
2017 More than 20 years in current department or agency 31 28 18 10 8 5 1 62 19 1697
2014 Less than 3 years in current department or agency 25 23 20 14 11 6 1 52 26 2608
2014 3 to 10 years in current department or agency 18 23 21 18 15 5 0 43 35 6611
2014 11 to 20 years in current department or agency 21 25 20 17 12 5 0 48 31 3680
2014 More than 20 years in current department or agency 26 29 17 12 8 6 1 59 22 2181
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 55 27 9 4 2 2 1 84 6 5051
2018 3 to 10 years in current department or agency 42 33 12 7 5 2 1 77 12 4761
2018 11 to 20 years in current department or agency 42 32 12 7 5 2 0 75 13 3170
2018 More than 20 years in current department or agency 44 32 11 7 4 2 1 78 11 1416
2017 Less than 3 years in current department or agency 55 28 8 4 2 2 1 86 6 5178
2017 3 to 10 years in current department or agency 42 33 11 7 4 2 0 78 11 5337
2017 11 to 20 years in current department or agency 42 32 13 6 5 2 1 76 11 3377
2017 More than 20 years in current department or agency 42 36 11 6 3 1 1 79 9 1698
2014 Less than 3 years in current department or agency 52 27 10 4 3 4 1 83 7 2608
2014 3 to 10 years in current department or agency 39 33 14 7 5 2 0 74 12 6616
2014 11 to 20 years in current department or agency 40 33 13 7 5 2 0 75 12 3685
2014 More than 20 years in current department or agency 38 35 13 7 4 2 0 75 11 2181

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 52 29 9 5 2 1 1 83 8 5045
2018 3 to 10 years in current department or agency 41 35 11 8 5 1 0 76 13 4751
2018 11 to 20 years in current department or agency 39 35 11 8 6 1 0 74 14 3154
2018 More than 20 years in current department or agency 40 36 11 8 4 0 0 76 12 1415
2017 Less than 3 years in current department or agency 54 30 8 4 2 1 1 85 7 5171
2017 3 to 10 years in current department or agency 40 36 11 8 4 1 0 77 12 5333
2017 11 to 20 years in current department or agency 40 35 10 8 5 1 0 76 13 3375
2017 More than 20 years in current department or agency 40 37 10 7 4 1 0 79 12 1695
2014 Less than 3 years in current department or agency 50 32 8 6 3 1 0 83 9 2605
2014 3 to 10 years in current department or agency 38 35 12 9 5 1 0 74 14 6615
2014 11 to 20 years in current department or agency 38 36 10 9 6 1 0 74 15 3684
2014 More than 20 years in current department or agency 37 38 12 8 4 1 0 76 12 2181

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 56 26 9 5 3 1 0 83 8 5059
2018 3 to 10 years in current department or agency 45 30 12 7 6 0 0 75 13 4766
2018 11 to 20 years in current department or agency 43 31 12 7 6 0 0 74 13 3170
2018 More than 20 years in current department or agency 45 29 13 6 5 1 0 75 11 1415
2017 Less than 3 years in current department or agency 58 25 8 5 3 0 0 84 8 5163
2017 3 to 10 years in current department or agency 48 29 11 7 5 1 0 77 12 5326
2017 11 to 20 years in current department or agency 48 29 11 6 6 1 0 77 12 3374
2017 More than 20 years in current department or agency 50 30 10 6 4 0 0 80 10 1694
2014 Less than 3 years in current department or agency 55 27 9 6 3 1 0 82 9 2605
2014 3 to 10 years in current department or agency 42 33 12 7 6 0 0 75 13 6613
2014 11 to 20 years in current department or agency 43 32 11 7 6 0 0 75 13 3678
2014 More than 20 years in current department or agency 43 31 13 6 5 0 0 75 12 2180

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 27 13 4 2 10 0 79 7 5077
2018 3 to 10 years in current department or agency 27 32 17 9 7 8 0 65 17 4790
2018 11 to 20 years in current department or agency 23 33 19 9 8 8 0 61 18 3189
2018 More than 20 years in current department or agency 22 32 20 9 6 9 0 61 17 1422
2017 Less than 3 years in current department or agency 43 28 10 4 2 12 1 81 8 5180
2017 3 to 10 years in current department or agency 26 32 16 9 7 9 0 65 17 5345
2017 11 to 20 years in current department or agency 22 32 18 10 8 10 0 60 20 3374
2017 More than 20 years in current department or agency 23 33 19 9 7 9 0 62 17 1698
2014 Less than 3 years in current department or agency 40 27 12 4 3 14 1 78 9 2604
2014 3 to 10 years in current department or agency 21 33 18 10 7 10 0 61 19 6616
2014 11 to 20 years in current department or agency 20 32 19 10 8 11 0 58 20 3681
2014 More than 20 years in current department or agency 18 32 21 11 6 12 0 57 19 2181

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 30 14 6 3 5 0 76 10 5061
2018 3 to 10 years in current department or agency 24 32 19 13 9 3 0 58 22 4772
2018 11 to 20 years in current department or agency 20 34 21 14 10 3 0 55 24 3176
2018 More than 20 years in current department or agency 20 33 22 13 9 3 0 55 23 1420
2017 Less than 3 years in current department or agency 41 30 13 6 3 6 1 76 10 5176
2017 3 to 10 years in current department or agency 23 33 19 13 9 3 0 58 22 5340
2017 11 to 20 years in current department or agency 19 33 21 14 10 3 0 53 25 3378
2017 More than 20 years in current department or agency 19 34 21 13 9 4 0 55 23 1697
2014 Less than 3 years in current department or agency 36 30 15 7 5 6 1 71 13 2605
2014 3 to 10 years in current department or agency 17 32 22 15 10 4 0 51 26 6617
2014 11 to 20 years in current department or agency 15 31 22 16 12 4 0 48 29 3683
2014 More than 20 years in current department or agency 14 30 26 16 10 4 0 46 27 2180

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 29 18 9 4 9 0 66 14 5057
2018 3 to 10 years in current department or agency 17 30 21 16 10 6 0 50 27 4772
2018 11 to 20 years in current department or agency 13 31 23 17 11 5 0 46 30 3180
2018 More than 20 years in current department or agency 12 31 23 17 10 7 0 47 29 1413
2017 Less than 3 years in current department or agency 31 29 16 8 4 12 1 69 14 5162
2017 3 to 10 years in current department or agency 17 29 21 16 10 8 0 50 28 5334
2017 11 to 20 years in current department or agency 13 30 22 16 11 7 0 46 30 3372
2017 More than 20 years in current department or agency 13 31 22 17 10 7 0 48 29 1701
2014 Less than 3 years in current department or agency 26 28 18 10 6 12 0 61 18 2606
2014 3 to 10 years in current department or agency 12 27 23 19 12 7 0 42 33 6612
2014 11 to 20 years in current department or agency 10 26 24 19 14 6 0 39 35 3683
2014 More than 20 years in current department or agency 9 27 25 20 12 7 0 39 34 2178

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 33 15 11 5 5 0 66 18 5076
2018 3 to 10 years in current department or agency 16 31 20 18 12 3 0 49 31 4784
2018 11 to 20 years in current department or agency 12 32 21 19 14 3 0 45 34 3186
2018 More than 20 years in current department or agency 13 35 20 17 12 3 0 49 30 1417
2017 Less than 3 years in current department or agency 31 34 14 9 5 7 0 70 15 5164
2017 3 to 10 years in current department or agency 16 33 18 17 12 4 0 52 30 5334
2017 11 to 20 years in current department or agency 14 33 19 17 13 4 0 49 31 3372
2017 More than 20 years in current department or agency 15 34 19 16 11 4 0 51 28 1698
2014 Less than 3 years in current department or agency 27 32 15 12 8 6 0 64 21 2603
2014 3 to 10 years in current department or agency 12 31 19 21 14 3 0 44 36 6612
2014 11 to 20 years in current department or agency 11 30 19 20 16 4 0 43 37 3682
2014 More than 20 years in current department or agency 10 34 21 18 12 4 0 46 32 2178
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 35 17 10 6 1 1 68 16 5074
2018 3 to 10 years in current department or agency 22 33 18 15 12 0 0 56 27 4788
2018 11 to 20 years in current department or agency 23 35 17 14 11 0 0 58 25 3191
2018 More than 20 years in current department or agency 23 35 18 13 10 0 0 59 23 1422
2017 Less than 3 years in current department or agency 30 36 16 10 6 0 0 67 17 5177
2017 3 to 10 years in current department or agency 22 35 16 16 11 0 0 56 27 5338
2017 11 to 20 years in current department or agency 22 37 16 14 10 0 0 59 25 3378
2017 More than 20 years in current department or agency 24 37 17 13 9 0 0 62 22 1698
2014 Less than 3 years in current department or agency 29 37 17 11 6 1 0 66 17 2609
2014 3 to 10 years in current department or agency 16 35 19 18 13 0 0 51 30 6612
2014 11 to 20 years in current department or agency 18 34 18 16 13 0 0 52 29 3682
2014 More than 20 years in current department or agency 18 35 20 15 11 0 0 53 26 2181

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 40 11 7 3 0 0 79 11 5077
2018 3 to 10 years in current department or agency 30 43 13 10 5 0 0 73 14 4795
2018 11 to 20 years in current department or agency 26 45 13 10 5 0 0 71 16 3186
2018 More than 20 years in current department or agency 32 42 13 8 5 0 0 74 13 1421
2017 Less than 3 years in current department or agency 39 41 9 8 3 0 0 80 11 5179
2017 3 to 10 years in current department or agency 30 45 12 9 4 0 0 74 13 5337
2017 11 to 20 years in current department or agency 28 45 13 9 5 0 0 73 14 3373
2017 More than 20 years in current department or agency 32 45 10 9 4 0 0 77 13 1699

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 21 18 11 7 22 3 51 25 5056
2018 3 to 10 years in current department or agency 11 22 19 18 15 14 2 38 39 4762
2018 11 to 20 years in current department or agency 10 22 20 17 14 14 2 39 37 3171
2018 More than 20 years in current department or agency 11 25 19 15 13 15 2 43 34 1413
2017 Less than 3 years in current department or agency 16 20 16 11 8 27 3 51 27 5174
2017 3 to 10 years in current department or agency 10 21 18 18 15 16 2 38 41 5340
2017 11 to 20 years in current department or agency 9 22 19 19 14 15 2 37 40 3373
2017 More than 20 years in current department or agency 9 23 19 18 12 17 3 40 37 1699
2014 Less than 3 years in current department or agency 15 19 16 12 9 25 4 48 29 2609
2014 3 to 10 years in current department or agency 8 20 20 19 18 13 2 32 44 6618
2014 11 to 20 years in current department or agency 8 21 21 19 16 13 2 35 41 3680
2014 More than 20 years in current department or agency 8 24 20 16 15 14 3 38 37 2180

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 33 10 7 3 1 1 80 10 5062
2018 3 to 10 years in current department or agency 34 37 13 10 6 0 0 71 16 4770
2018 11 to 20 years in current department or agency 34 37 13 9 6 0 0 72 16 3174
2018 More than 20 years in current department or agency 37 35 13 9 5 0 1 72 15 1416
2017 Less than 3 years in current department or agency 44 34 9 7 3 1 1 80 11 5177
2017 3 to 10 years in current department or agency 35 37 12 9 6 1 0 73 15 5335
2017 11 to 20 years in current department or agency 34 38 13 9 5 0 0 73 14 3375
2017 More than 20 years in current department or agency 37 38 12 7 5 0 0 76 12 1701
2014 Less than 3 years in current department or agency 42 34 11 6 4 1 1 78 11 2605
2014 3 to 10 years in current department or agency 32 37 14 9 7 0 0 70 16 6617
2014 11 to 20 years in current department or agency 33 38 12 9 7 0 0 72 16 3685
2014 More than 20 years in current department or agency 33 39 13 9 5 0 0 72 15 2181

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 33 12 10 3 3 7 73 14 316
2018 3 to 10 years in current department or agency 30 39 12 10 5 1 4 72 15 840
2018 11 to 20 years in current department or agency 28 37 13 12 5 2 4 69 17 798
2018 More than 20 years in current department or agency 32 39 15 6 5 1 3 73 11 337
2017 Less than 3 years in current department or agency 29 35 13 11 4 3 5 70 16 319
2017 3 to 10 years in current department or agency 27 41 11 10 5 2 4 73 16 899
2017 11 to 20 years in current department or agency 22 42 12 13 4 2 5 69 19 797
2017 More than 20 years in current department or agency 27 43 13 9 4 1 3 73 14 401
2014 Less than 3 years in current department or agency 28 36 15 8 4 5 5 71 12 233
2014 3 to 10 years in current department or agency 26 39 12 10 6 2 4 69 18 969
2014 11 to 20 years in current department or agency 23 38 14 11 7 2 5 66 19 829
2014 More than 20 years in current department or agency 32 38 13 10 4 2 2 73 14 478

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 45 7 11 4 0 1 78 15 5081
2018 3 to 10 years in current department or agency 24 48 9 13 5 0 0 73 18 4793
2018 11 to 20 years in current department or agency 22 47 11 13 6 0 0 70 19 3192
2018 More than 20 years in current department or agency 26 48 10 10 5 0 1 75 15 1423
2017 Less than 3 years in current department or agency 32 42 9 13 5 0 0 73 17 5178
2017 3 to 10 years in current department or agency 25 41 12 15 7 0 0 67 21 5340
2017 11 to 20 years in current department or agency 24 44 12 13 7 0 0 68 21 3376
2017 More than 20 years in current department or agency 29 44 10 12 5 0 1 73 17 1696
2014 Less than 3 years in current department or agency 29 41 11 13 5 0 0 70 19 2607
2014 3 to 10 years in current department or agency 22 40 13 16 8 0 0 63 24 6608
2014 11 to 20 years in current department or agency 21 43 13 15 8 0 0 64 23 3685
2014 More than 20 years in current department or agency 25 44 11 13 7 0 0 69 20 2177

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 38 15 9 4 0 0 72 13 5055
2018 3 to 10 years in current department or agency 33 39 14 9 5 0 0 72 14 4781
2018 11 to 20 years in current department or agency 36 41 11 7 4 0 0 77 11 3184
2018 More than 20 years in current department or agency 43 38 10 6 3 0 0 81 9 1424
2017 Less than 3 years in current department or agency 34 37 15 9 5 0 0 71 13 5176
2017 3 to 10 years in current department or agency 32 40 14 8 5 0 0 73 14 5338
2017 11 to 20 years in current department or agency 37 39 12 7 4 0 0 77 11 3375
2017 More than 20 years in current department or agency 43 38 10 6 2 0 0 82 9 1696
2014 Less than 3 years in current department or agency 32 38 14 9 6 0 0 70 15 2610
2014 3 to 10 years in current department or agency 27 41 15 10 7 0 0 68 17 6616
2014 11 to 20 years in current department or agency 32 40 13 9 5 0 0 73 14 3684
2014 More than 20 years in current department or agency 37 40 13 6 4 0 0 77 10 2182

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 40 10 7 3 0 0 79 10 5046
2018 3 to 10 years in current department or agency 40 39 9 7 4 0 0 79 12 4758
2018 11 to 20 years in current department or agency 43 40 8 6 4 0 0 83 10 3161
2018 More than 20 years in current department or agency 48 39 6 4 2 0 0 87 7 1403
2017 Less than 3 years in current department or agency 41 37 10 7 4 0 0 79 11 5174
2017 3 to 10 years in current department or agency 40 39 9 7 4 0 0 79 12 5335
2017 11 to 20 years in current department or agency 45 38 8 6 3 0 0 83 9 3376
2017 More than 20 years in current department or agency 49 38 6 5 2 0 0 87 7 1693
2014 Less than 3 years in current department or agency 39 38 9 8 5 0 0 77 13 2608
2014 3 to 10 years in current department or agency 35 39 10 9 6 0 0 75 15 6613
2014 11 to 20 years in current department or agency 40 39 10 7 4 0 0 79 11 3678
2014 More than 20 years in current department or agency 44 41 8 5 3 0 0 85 8 2178

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 32 16 10 6 5 0 67 17 5070
2018 3 to 10 years in current department or agency 19 33 18 15 13 1 0 52 29 4774
2018 11 to 20 years in current department or agency 16 35 19 16 13 2 0 52 29 3184
2018 More than 20 years in current department or agency 18 35 20 14 11 2 1 54 25 1421
2017 Less than 3 years in current department or agency 32 33 14 9 6 5 1 70 16 5170
2017 3 to 10 years in current department or agency 20 33 17 16 12 2 0 55 28 5333
2017 11 to 20 years in current department or agency 18 34 18 15 12 2 0 54 27 3371
2017 More than 20 years in current department or agency 22 37 17 12 8 4 1 61 21 1700
2014 Less than 3 years in current department or agency 26 31 14 11 8 7 1 63 21 2609
2014 3 to 10 years in current department or agency 16 31 18 18 15 2 0 48 34 6616
2014 11 to 20 years in current department or agency 16 33 19 17 13 2 0 50 31 3683
2014 More than 20 years in current department or agency 16 37 19 13 10 4 1 56 24 2181

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 31 14 11 9 4 1 64 21 5063
2018 3 to 10 years in current department or agency 19 29 15 16 19 1 1 49 36 4789
2018 11 to 20 years in current department or agency 15 28 17 17 20 1 2 45 38 3181
2018 More than 20 years in current department or agency 15 25 18 18 19 1 3 43 38 1417
2017 Less than 3 years in current department or agency 29 30 13 11 9 6 2 64 22 5174
2017 3 to 10 years in current department or agency 18 27 14 18 19 2 1 47 38 5333
2017 11 to 20 years in current department or agency 16 26 16 17 21 1 2 43 40 3370
2017 More than 20 years in current department or agency 16 27 17 17 17 3 5 46 36 1698
2014 Less than 3 years in current department or agency 21 25 15 14 15 6 4 52 32 2610
2014 3 to 10 years in current department or agency 13 22 15 20 27 2 1 36 48 6615
2014 11 to 20 years in current department or agency 12 23 17 20 25 2 2 36 47 3681
2014 More than 20 years in current department or agency 13 23 18 18 21 2 5 38 42 2180

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 34 19 13 7 1 1 61 20 5064
2018 3 to 10 years in current department or agency 22 35 16 15 11 0 0 57 26 4764
2018 11 to 20 years in current department or agency 24 37 14 13 11 0 0 61 24 3160
2018 More than 20 years in current department or agency 25 36 16 14 9 0 0 61 23 1415
2017 Less than 3 years in current department or agency 25 35 17 14 6 1 1 62 20 5162
2017 3 to 10 years in current department or agency 23 35 15 16 10 0 1 59 26 5319
2017 11 to 20 years in current department or agency 26 40 13 12 9 0 0 65 22 3358
2017 More than 20 years in current department or agency 26 38 14 13 8 0 0 65 22 1696
2014 Less than 3 years in current department or agency 22 37 17 13 10 1 1 60 23 2610
2014 3 to 10 years in current department or agency 15 36 16 18 14 0 0 51 32 6612
2014 11 to 20 years in current department or agency 17 36 15 17 14 0 0 53 32 3684
2014 More than 20 years in current department or agency 16 39 15 15 13 0 1 56 29 2180

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 31 19 12 6 0 1 63 18 5049
2018 3 to 10 years in current department or agency 26 33 17 13 11 0 0 59 24 4766
2018 11 to 20 years in current department or agency 28 34 17 12 9 0 0 62 21 3156
2018 More than 20 years in current department or agency 28 32 18 13 9 0 0 61 21 1413
2017 Less than 3 years in current department or agency 29 32 18 12 7 1 1 63 19 5165
2017 3 to 10 years in current department or agency 27 32 18 13 10 0 1 59 23 5326
2017 11 to 20 years in current department or agency 28 36 15 11 9 0 0 65 20 3356
2017 More than 20 years in current department or agency 29 35 16 12 8 0 0 64 20 1698
2014 Less than 3 years in current department or agency 28 34 18 10 8 1 1 63 19 2610
2014 3 to 10 years in current department or agency 21 33 19 15 11 0 0 55 26 6613
2014 11 to 20 years in current department or agency 23 34 17 14 11 0 0 57 26 3684
2014 More than 20 years in current department or agency 20 37 19 13 11 0 1 57 24 2181

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 39 12 8 3 0 1 77 11 5064
2018 3 to 10 years in current department or agency 27 38 15 12 7 0 0 66 19 4762
2018 11 to 20 years in current department or agency 26 39 16 11 7 0 0 66 18 3157
2018 More than 20 years in current department or agency 28 38 16 11 7 0 0 66 18 1413
2017 Less than 3 years in current department or agency 38 39 12 7 3 0 0 78 10 5165
2017 3 to 10 years in current department or agency 27 40 14 12 7 0 0 67 18 5324
2017 11 to 20 years in current department or agency 28 40 14 11 7 0 0 68 17 3362
2017 More than 20 years in current department or agency 30 40 14 10 6 0 0 70 16 1699
2014 Less than 3 years in current department or agency 36 39 12 8 4 0 0 75 12 2608
2014 3 to 10 years in current department or agency 23 40 17 13 8 0 0 63 20 6609
2014 11 to 20 years in current department or agency 23 39 17 13 8 0 0 62 21 3685
2014 More than 20 years in current department or agency 23 40 17 12 8 0 0 62 20 2179

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 34 21 8 5 6 1 63 14 5075
2018 3 to 10 years in current department or agency 17 32 25 13 9 3 0 51 24 4789
2018 11 to 20 years in current department or agency 16 34 24 12 9 4 1 52 23 3181
2018 More than 20 years in current department or agency 16 35 22 14 9 4 0 53 24 1422
2017 Less than 3 years in current department or agency 24 33 19 10 5 8 1 63 16 5166
2017 3 to 10 years in current department or agency 17 33 22 15 9 5 1 52 25 5333
2017 11 to 20 years in current department or agency 16 34 23 13 9 5 0 53 23 3375
2017 More than 20 years in current department or agency 17 37 20 13 7 5 1 57 21 1696

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 48 33 9 5 3 1 1 82 8 5075
2018 3 to 10 years in current department or agency 38 35 11 10 6 0 1 73 16 4772
2018 11 to 20 years in current department or agency 35 37 11 10 6 0 1 73 16 3179
2018 More than 20 years in current department or agency 35 39 12 8 6 0 1 74 14 1426
2017 Less than 3 years in current department or agency 47 32 10 6 3 0 1 81 10 5174
2017 3 to 10 years in current department or agency 37 34 11 10 7 0 1 72 17 5339
2017 11 to 20 years in current department or agency 37 35 10 9 8 0 0 72 18 3375
2017 More than 20 years in current department or agency 38 34 12 8 7 0 1 73 15 1692
2014 Less than 3 years in current department or agency 42 32 12 7 5 1 2 76 12 2609
2014 3 to 10 years in current department or agency 32 35 14 11 8 0 1 67 19 6614
2014 11 to 20 years in current department or agency 31 35 13 11 9 0 1 67 20 3680
2014 More than 20 years in current department or agency 29 36 15 11 8 0 1 66 19 2175

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 50 28 13 4 2 1 2 80 6 5083
2018 3 to 10 years in current department or agency 40 29 18 7 4 0 2 70 12 4796
2018 11 to 20 years in current department or agency 37 31 17 8 6 0 1 69 14 3199
2018 More than 20 years in current department or agency 34 31 19 9 5 0 2 67 15 1424
2017 Less than 3 years in current department or agency 49 29 12 4 2 1 3 81 6 5178
2017 3 to 10 years in current department or agency 41 32 14 6 3 0 2 75 10 5344
2017 11 to 20 years in current department or agency 37 34 16 7 4 0 2 72 11 3381
2017 More than 20 years in current department or agency 36 34 15 7 4 0 3 73 12 1698
2014 Less than 3 years in current department or agency 49 29 11 5 3 1 2 81 8 2609
2014 3 to 10 years in current department or agency 42 32 15 5 3 0 1 76 9 6616
2014 11 to 20 years in current department or agency 38 32 17 6 4 0 2 72 11 3683
2014 More than 20 years in current department or agency 37 31 17 8 5 0 1 70 13 2182

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 32 37 5088
2018 3 to 10 years in current department or agency 32 32 36 4801
2018 11 to 20 years in current department or agency 26 38 36 3197
2018 More than 20 years in current department or agency 30 41 30 1427
2017 Less than 3 years in current department or agency 29 34 37 5176
2017 3 to 10 years in current department or agency 30 34 36 5340
2017 11 to 20 years in current department or agency 25 41 34 3376
2017 More than 20 years in current department or agency 30 40 30 1701
2014 Less than 3 years in current department or agency 33 30 38 2610
2014 3 to 10 years in current department or agency 32 30 37 6614
2014 11 to 20 years in current department or agency 23 40 37 3683
2014 More than 20 years in current department or agency 27 46 27 2182

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Less than 3 years in current department or agency 2 40 36 5 12 5 1572
2018 3 to 10 years in current department or agency 7 39 41 6 1 6 1537
2018 11 to 20 years in current department or agency 17 35 35 5 1 6 826
2018 More than 20 years in current department or agency 64 17 12 2 2 4 424
2017 Less than 3 years in current department or agency 2 38 32 5 16 8 1491
2017 3 to 10 years in current department or agency 8 37 40 7 2 6 1605
2017 11 to 20 years in current department or agency 18 34 36 6 1 5 855
2017 More than 20 years in current department or agency 71 12 7 3 4 3 511
2014 Less than 3 years in current department or agency 4 28 40 10 9999 18 851
2014 3 to 10 years in current department or agency 5 34 44 9 9999 7 2161
2014 11 to 20 years in current department or agency 20 33 32 8 9999 8 852
2014 More than 20 years in current department or agency 66 16 8 4 9999 5 598
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 38 8 3 1 1 0 88 5 5080
2018 3 to 10 years in current department or agency 43 42 9 4 2 0 0 85 6 4780
2018 11 to 20 years in current department or agency 42 42 9 5 2 0 0 85 7 3180
2018 More than 20 years in current department or agency 48 38 9 3 1 1 0 87 5 1419
2017 Less than 3 years in current department or agency 47 38 8 4 2 0 0 86 6 5173
2017 3 to 10 years in current department or agency 38 43 10 5 3 0 0 82 8 5332
2017 11 to 20 years in current department or agency 40 41 10 6 3 0 0 81 9 3375
2017 More than 20 years in current department or agency 43 42 9 4 3 0 0 85 6 1693
2014 Less than 3 years in current department or agency 42 39 11 4 3 1 0 82 7 2609
2014 3 to 10 years in current department or agency 34 44 13 6 3 1 0 78 9 6611
2014 11 to 20 years in current department or agency 36 42 13 5 3 1 0 78 9 3681
2014 More than 20 years in current department or agency 39 43 10 4 3 0 0 83 7 2182

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 43 14 6 2 1 0 78 8 5066
2018 3 to 10 years in current department or agency 23 45 18 10 4 1 0 68 14 4772
2018 11 to 20 years in current department or agency 20 47 19 9 4 1 0 68 13 3184
2018 More than 20 years in current department or agency 25 45 17 8 4 1 0 70 12 1420
2017 Less than 3 years in current department or agency 36 42 12 5 2 2 0 80 7 5172
2017 3 to 10 years in current department or agency 24 45 17 9 4 1 0 70 13 5332
2017 11 to 20 years in current department or agency 22 44 19 9 5 1 0 67 14 3376
2017 More than 20 years in current department or agency 24 44 19 8 3 1 0 69 12 1697
2014 Less than 3 years in current department or agency 33 41 15 6 3 2 0 75 9 2608
2014 3 to 10 years in current department or agency 21 44 19 10 5 1 0 66 15 6615
2014 11 to 20 years in current department or agency 21 42 20 10 6 2 0 64 16 3684
2014 More than 20 years in current department or agency 20 46 19 8 4 1 0 68 13 2179

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 17 31 25 15 2 3 42 26 5072
2018 3 to 10 years in current department or agency 12 27 34 18 7 1 1 25 40 4777
2018 11 to 20 years in current department or agency 14 30 35 14 5 0 1 19 45 3183
2018 More than 20 years in current department or agency 14 30 37 13 5 1 1 18 45 1418
2017 Less than 3 years in current department or agency 6 14 30 22 16 3 8 43 23 5158
2017 3 to 10 years in current department or agency 12 24 35 17 8 1 3 26 37 5324
2017 11 to 20 years in current department or agency 13 27 36 15 6 1 3 21 41 3370
2017 More than 20 years in current department or agency 13 28 37 14 5 1 3 20 42 1691
2014 Less than 3 years in current department or agency 7 20 33 21 12 2 5 35 30 2605
2014 3 to 10 years in current department or agency 13 29 35 14 6 1 2 21 43 6607
2014 11 to 20 years in current department or agency 15 32 34 12 5 1 2 17 47 3673
2014 More than 20 years in current department or agency 14 34 34 11 4 0 2 16 49 2178

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 12 22 29 24 5 3 57 18 5051
2018 3 to 10 years in current department or agency 11 19 29 25 12 2 2 39 31 4753
2018 11 to 20 years in current department or agency 12 21 32 22 9 2 2 33 34 3179
2018 More than 20 years in current department or agency 10 22 35 19 9 2 2 30 34 1410
2017 Less than 3 years in current department or agency 5 10 21 25 25 6 9 59 17 5149
2017 3 to 10 years in current department or agency 10 19 29 22 13 3 4 37 31 5295
2017 11 to 20 years in current department or agency 11 20 32 21 10 3 3 33 33 3358
2017 More than 20 years in current department or agency 9 20 34 20 10 2 4 32 32 1687
2014 Less than 3 years in current department or agency 9 16 25 21 17 5 6 43 28 2604
2014 3 to 10 years in current department or agency 14 23 30 19 9 2 3 29 39 6604
2014 11 to 20 years in current department or agency 15 26 32 16 7 2 2 24 42 3672
2014 More than 20 years in current department or agency 14 26 34 15 7 2 3 22 42 2172

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 17 27 22 16 4 5 41 30 5053
2018 3 to 10 years in current department or agency 15 23 27 18 9 2 5 29 41 4755
2018 11 to 20 years in current department or agency 20 26 29 13 6 2 3 20 49 3181
2018 More than 20 years in current department or agency 21 28 27 12 6 2 4 19 52 1414
2017 Less than 3 years in current department or agency 9 15 24 19 18 5 10 44 28 5141
2017 3 to 10 years in current department or agency 15 22 29 16 9 3 6 28 41 5311
2017 11 to 20 years in current department or agency 19 26 29 13 6 2 5 21 48 3363
2017 More than 20 years in current department or agency 19 24 28 12 7 3 8 21 47 1689
2014 Less than 3 years in current department or agency 12 19 25 18 12 5 8 35 36 2602
2014 3 to 10 years in current department or agency 19 25 27 14 8 2 6 23 47 6599
2014 11 to 20 years in current department or agency 21 29 26 12 5 2 5 18 54 3676
2014 More than 20 years in current department or agency 21 27 28 11 5 2 6 17 53 2174

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 10 24 27 24 2 5 55 18 5043
2018 3 to 10 years in current department or agency 11 17 32 25 12 1 3 38 29 4749
2018 11 to 20 years in current department or agency 13 20 34 20 8 1 3 30 35 3160
2018 More than 20 years in current department or agency 13 22 35 17 8 1 4 26 37 1409
2017 Less than 3 years in current department or agency 6 10 22 25 24 3 11 57 18 5133
2017 3 to 10 years in current department or agency 11 16 31 24 12 1 6 38 28 5292
2017 11 to 20 years in current department or agency 12 21 33 20 8 1 5 30 34 3351
2017 More than 20 years in current department or agency 12 23 34 18 7 1 6 27 37 1680
2014 Less than 3 years in current department or agency 6 11 25 27 21 3 8 53 19 2594
2014 3 to 10 years in current department or agency 9 18 32 23 11 1 6 37 29 6590
2014 11 to 20 years in current department or agency 13 22 34 19 7 1 4 27 37 3668
2014 More than 20 years in current department or agency 14 24 35 17 6 1 4 23 40 2170

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 12 23 26 23 3 6 54 21 5038
2018 3 to 10 years in current department or agency 15 23 28 20 10 1 3 32 39 4764
2018 11 to 20 years in current department or agency 19 28 29 15 6 1 2 22 48 3186
2018 More than 20 years in current department or agency 21 29 30 12 5 1 2 18 51 1418
2017 Less than 3 years in current department or agency 6 10 21 22 25 4 12 56 19 5154
2017 3 to 10 years in current department or agency 14 21 29 17 12 2 5 32 37 5314
2017 11 to 20 years in current department or agency 17 26 29 15 8 1 4 23 46 3358
2017 More than 20 years in current department or agency 19 26 31 12 5 1 4 19 48 1688
2014 Less than 3 years in current department or agency 10 16 22 20 19 4 9 45 29 2600
2014 3 to 10 years in current department or agency 20 25 28 14 8 1 4 23 47 6611
2014 11 to 20 years in current department or agency 27 28 26 11 5 1 3 16 57 3676
2014 More than 20 years in current department or agency 28 30 25 10 4 1 2 14 60 2173

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 16 22 21 20 7 4 46 28 5038
2018 3 to 10 years in current department or agency 15 22 27 19 11 2 3 32 39 4746
2018 11 to 20 years in current department or agency 16 22 31 19 8 1 3 28 40 3168
2018 More than 20 years in current department or agency 15 24 31 18 8 2 2 27 41 1408
2017 Less than 3 years in current department or agency 8 14 21 19 21 9 9 48 27 5152
2017 3 to 10 years in current department or agency 14 21 28 18 11 3 5 32 38 5315
2017 11 to 20 years in current department or agency 14 21 29 19 10 2 5 32 37 3361
2017 More than 20 years in current department or agency 14 22 29 18 8 3 6 29 40 1690
2014 Less than 3 years in current department or agency 10 15 21 21 17 9 9 45 29 2603
2014 3 to 10 years in current department or agency 12 19 26 22 12 3 5 38 34 6602
2014 11 to 20 years in current department or agency 12 19 28 24 10 2 5 37 33 3671
2014 More than 20 years in current department or agency 13 19 29 22 10 3 5 34 35 2169

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 19 30 17 14 4 3 34 34 5065
2018 3 to 10 years in current department or agency 19 26 31 14 7 2 2 21 47 4777
2018 11 to 20 years in current department or agency 22 27 32 12 5 2 2 17 50 3188
2018 More than 20 years in current department or agency 20 30 32 10 5 1 2 15 51 1417
2017 Less than 3 years in current department or agency 10 18 30 15 15 5 7 34 31 5153
2017 3 to 10 years in current department or agency 18 24 32 13 7 3 4 21 45 5322
2017 11 to 20 years in current department or agency 19 27 31 12 5 2 3 18 49 3359
2017 More than 20 years in current department or agency 20 28 31 10 5 2 4 16 51 1690
2014 Less than 3 years in current department or agency 11 19 30 16 12 5 5 32 34 2602
2014 3 to 10 years in current department or agency 17 26 32 13 6 2 4 20 46 6604
2014 11 to 20 years in current department or agency 21 27 31 11 5 2 3 16 51 3679
2014 More than 20 years in current department or agency 21 30 32 9 4 2 3 13 53 2168

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 51 29 8 7 3 2 0 82 10 5052
2018 3 to 10 years in current department or agency 38 33 10 10 7 1 0 72 18 4755
2018 11 to 20 years in current department or agency 38 33 10 9 8 1 0 72 17 3166
2018 More than 20 years in current department or agency 40 33 10 10 7 1 0 73 17 1417
2017 Less than 3 years in current department or agency 54 27 7 6 3 2 0 83 10 5174
2017 3 to 10 years in current department or agency 41 31 9 10 7 1 0 74 17 5339
2017 11 to 20 years in current department or agency 41 32 9 9 7 1 0 74 16 3372
2017 More than 20 years in current department or agency 44 31 8 8 6 1 0 77 15 1695
2014 Less than 3 years in current department or agency 54 26 7 7 4 2 1 82 11 2606
2014 3 to 10 years in current department or agency 40 31 10 10 8 1 0 72 18 6614
2014 11 to 20 years in current department or agency 41 31 10 10 6 1 0 73 16 3682
2014 More than 20 years in current department or agency 43 33 9 9 5 2 1 77 14 2178

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 56 32 6 4 2 0 0 88 6 5060
2018 3 to 10 years in current department or agency 41 39 9 8 3 0 0 81 11 4760
2018 11 to 20 years in current department or agency 42 40 9 5 4 0 0 82 9 3166
2018 More than 20 years in current department or agency 44 39 7 7 3 0 0 83 10 1413
2017 Less than 3 years in current department or agency 54 34 5 5 2 0 0 88 7 5167
2017 3 to 10 years in current department or agency 39 42 9 7 4 0 0 81 11 5334
2017 11 to 20 years in current department or agency 38 42 8 7 4 0 0 80 11 3375
2017 More than 20 years in current department or agency 40 42 9 6 3 0 0 82 9 1692
2014 Less than 3 years in current department or agency 51 35 6 5 2 0 0 87 7 2604
2014 3 to 10 years in current department or agency 36 43 9 8 3 0 0 79 11 6614
2014 11 to 20 years in current department or agency 37 43 9 7 3 0 0 80 10 3682
2014 More than 20 years in current department or agency 38 44 8 8 2 0 0 83 10 2181

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 35 14 4 1 3 1 80 5 5069
2018 3 to 10 years in current department or agency 33 40 16 6 3 2 1 75 9 4774
2018 11 to 20 years in current department or agency 33 42 15 5 3 2 0 77 8 3175
2018 More than 20 years in current department or agency 33 41 13 6 3 3 0 77 10 1420

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 53 31 9 2 1 3 0 87 4 5056
2018 3 to 10 years in current department or agency 40 38 13 4 3 2 0 80 7 4765
2018 11 to 20 years in current department or agency 38 38 15 4 3 2 0 78 7 3186
2018 More than 20 years in current department or agency 40 39 13 3 2 2 0 81 6 1417
2017 Less than 3 years in current department or agency 50 31 10 2 2 4 1 86 4 5165
2017 3 to 10 years in current department or agency 37 37 15 4 3 4 1 77 7 5330
2017 11 to 20 years in current department or agency 35 38 15 4 4 4 1 76 8 3373
2017 More than 20 years in current department or agency 38 38 14 3 2 4 1 80 6 1694
2014 Less than 3 years in current department or agency 50 27 11 2 2 7 1 84 4 2607
2014 3 to 10 years in current department or agency 38 36 15 4 3 4 1 77 8 6612
2014 11 to 20 years in current department or agency 36 36 15 4 3 5 1 77 8 3679
2014 More than 20 years in current department or agency 35 40 14 3 3 4 1 80 6 2176

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 55 32 8 3 1 2 0 88 4 5068
2018 3 to 10 years in current department or agency 38 39 12 6 4 1 0 78 10 4763
2018 11 to 20 years in current department or agency 35 40 14 5 3 2 0 77 9 3178
2018 More than 20 years in current department or agency 38 39 13 5 2 2 0 79 8 1415
2017 Less than 3 years in current department or agency 53 34 7 3 1 2 0 88 5 5173
2017 3 to 10 years in current department or agency 36 41 12 6 3 2 0 79 9 5333
2017 11 to 20 years in current department or agency 34 42 11 6 3 2 0 79 10 3367
2017 More than 20 years in current department or agency 35 43 13 5 2 2 0 80 7 1692
2014 Less than 3 years in current department or agency 52 30 9 4 2 4 0 85 6 2607
2014 3 to 10 years in current department or agency 35 38 13 6 4 2 0 76 10 6617
2014 11 to 20 years in current department or agency 33 39 14 6 4 3 0 75 10 3682
2014 More than 20 years in current department or agency 33 42 14 5 2 4 0 77 8 2178

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 62 30 5 2 1 0 0 92 3 5057
2018 3 to 10 years in current department or agency 44 37 10 5 4 0 0 81 9 4755
2018 11 to 20 years in current department or agency 39 39 12 6 4 0 0 79 9 3179
2018 More than 20 years in current department or agency 40 39 10 7 4 0 0 79 11 1420
2017 Less than 3 years in current department or agency 62 30 5 2 1 0 0 92 3 5177
2017 3 to 10 years in current department or agency 41 40 10 6 3 0 0 81 9 5342
2017 11 to 20 years in current department or agency 38 42 10 6 4 0 0 80 10 3378
2017 More than 20 years in current department or agency 40 42 9 6 4 0 0 81 10 1702
2014 Less than 3 years in current department or agency 61 29 6 3 2 0 0 90 4 2606
2014 3 to 10 years in current department or agency 40 39 11 6 4 0 0 79 9 6612
2014 11 to 20 years in current department or agency 35 40 12 7 4 1 0 76 12 3681
2014 More than 20 years in current department or agency 34 43 13 7 3 1 0 77 10 2178

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 28 19 7 4 10 6 65 13 5056
2018 3 to 10 years in current department or agency 18 33 20 11 9 6 3 56 22 4778
2018 11 to 20 years in current department or agency 18 33 20 10 9 6 3 57 21 3177
2018 More than 20 years in current department or agency 20 34 20 11 8 5 3 58 20 1419
2017 Less than 3 years in current department or agency 33 27 13 7 4 8 8 71 13 5177
2017 3 to 10 years in current department or agency 24 30 16 12 9 5 4 60 23 5336
2017 11 to 20 years in current department or agency 23 32 16 11 9 5 4 61 22 3376
2017 More than 20 years in current department or agency 24 33 17 10 7 5 4 63 19 1696
2014 Less than 3 years in current department or agency 35 26 13 7 4 9 6 72 13 2607
2014 3 to 10 years in current department or agency 24 31 17 11 9 4 3 60 22 6616
2014 11 to 20 years in current department or agency 26 32 18 10 7 4 3 62 18 3682
2014 More than 20 years in current department or agency 25 34 16 11 6 4 4 64 18 2179

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 36 11 8 3 3 1 77 12 5060
2018 3 to 10 years in current department or agency 31 40 13 8 5 2 1 73 13 4783
2018 11 to 20 years in current department or agency 30 41 14 9 5 1 1 73 14 3178
2018 More than 20 years in current department or agency 33 41 13 6 4 2 1 76 11 1418
2017 Less than 3 years in current department or agency 41 34 10 7 3 4 1 79 10 5168
2017 3 to 10 years in current department or agency 34 39 11 8 4 2 1 76 12 5332
2017 11 to 20 years in current department or agency 33 39 13 8 4 2 1 75 12 3373
2017 More than 20 years in current department or agency 38 40 10 6 3 3 1 81 9 1693
2014 Less than 3 years in current department or agency 44 31 10 7 3 4 1 79 11 2608
2014 3 to 10 years in current department or agency 35 41 10 7 4 2 0 79 11 6615
2014 11 to 20 years in current department or agency 34 41 11 7 3 3 1 78 10 3683
2014 More than 20 years in current department or agency 36 44 9 6 3 2 1 82 9 2180

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 36 14 4 2 2 0 80 6 5051
2018 3 to 10 years in current department or agency 29 40 17 8 5 1 0 70 13 4762
2018 11 to 20 years in current department or agency 27 40 19 8 5 1 0 68 13 3165
2018 More than 20 years in current department or agency 30 40 18 6 5 1 0 71 11 1415

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 25 18 10 7 12 2 60 19 5065
2018 3 to 10 years in current department or agency 16 25 21 15 14 7 2 44 32 4780
2018 11 to 20 years in current department or agency 13 25 20 17 16 8 2 42 36 3178
2018 More than 20 years in current department or agency 15 26 19 16 14 7 3 46 33 1417
2017 Less than 3 years in current department or agency 24 23 16 10 8 15 4 58 22 5163
2017 3 to 10 years in current department or agency 17 24 18 15 15 9 3 46 34 5332
2017 11 to 20 years in current department or agency 14 23 17 17 16 10 3 43 37 3368
2017 More than 20 years in current department or agency 18 27 18 15 12 7 4 50 30 1696
2014 Less than 3 years in current department or agency 22 22 15 12 9 16 4 55 26 2607
2014 3 to 10 years in current department or agency 14 23 18 17 17 9 2 42 38 6616
2014 11 to 20 years in current department or agency 14 23 20 16 16 9 2 41 37 3683
2014 More than 20 years in current department or agency 17 29 19 15 11 7 2 51 29 2180

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 10 90 5087
2018 3 to 10 years in current department or agency 15 85 4791
2018 11 to 20 years in current department or agency 14 86 3195
2018 More than 20 years in current department or agency 14 86 1427

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 53 532
2018 3 to 10 years in current department or agency 49 720
2018 11 to 20 years in current department or agency 45 456
2018 More than 20 years in current department or agency 43 200

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 532
2018 3 to 10 years in current department or agency 59 720
2018 11 to 20 years in current department or agency 62 456
2018 More than 20 years in current department or agency 66 200

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 2 532
2018 3 to 10 years in current department or agency 7 720
2018 11 to 20 years in current department or agency 6 456
2018 More than 20 years in current department or agency 5 200

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 532
2018 11 to 20 years in current department or agency 0 456

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 532
2018 3 to 10 years in current department or agency 4 720

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 16 532
2018 3 to 10 years in current department or agency 18 720
2018 11 to 20 years in current department or agency 15 456
2018 More than 20 years in current department or agency 12 200

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 532
2018 3 to 10 years in current department or agency 3 720
2018 11 to 20 years in current department or agency 6 456
2018 More than 20 years in current department or agency 6 200

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 532
2018 3 to 10 years in current department or agency 47 721
2018 11 to 20 years in current department or agency 45 456
2018 More than 20 years in current department or agency 45 200

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 532
2018 3 to 10 years in current department or agency 38 721
2018 11 to 20 years in current department or agency 44 456
2018 More than 20 years in current department or agency 42 200

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 532
2018 3 to 10 years in current department or agency 46 721
2018 11 to 20 years in current department or agency 50 456
2018 More than 20 years in current department or agency 41 200

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 532
2018 3 to 10 years in current department or agency 40 721
2018 11 to 20 years in current department or agency 39 456
2018 More than 20 years in current department or agency 43 200

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 532
2018 3 to 10 years in current department or agency 28 721
2018 11 to 20 years in current department or agency 27 456
2018 More than 20 years in current department or agency 24 200

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 57 532
2018 3 to 10 years in current department or agency 60 721
2018 11 to 20 years in current department or agency 55 456
2018 More than 20 years in current department or agency 49 200

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 532
2018 3 to 10 years in current department or agency 38 721
2018 11 to 20 years in current department or agency 37 456
2018 More than 20 years in current department or agency 33 200

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 1 532
2018 3 to 10 years in current department or agency 1 721

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 532
2018 3 to 10 years in current department or agency 9 721
2018 11 to 20 years in current department or agency 7 456
2018 More than 20 years in current department or agency 4 200

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 532
2018 3 to 10 years in current department or agency 13 721
2018 11 to 20 years in current department or agency 10 456
2018 More than 20 years in current department or agency 9 200

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 532
2018 3 to 10 years in current department or agency 50 721
2018 11 to 20 years in current department or agency 49 456
2018 More than 20 years in current department or agency 45 200

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 22 532
2018 3 to 10 years in current department or agency 27 721
2018 11 to 20 years in current department or agency 26 456
2018 More than 20 years in current department or agency 24 200

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 19 532
2018 3 to 10 years in current department or agency 19 721
2018 11 to 20 years in current department or agency 14 456
2018 More than 20 years in current department or agency 19 200

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 530
2018 3 to 10 years in current department or agency 54 721
2018 11 to 20 years in current department or agency 56 456
2018 More than 20 years in current department or agency 50 200

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 530
2018 3 to 10 years in current department or agency 29 721
2018 11 to 20 years in current department or agency 25 456
2018 More than 20 years in current department or agency 30 200

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 3 530
2018 3 to 10 years in current department or agency 6 721
2018 11 to 20 years in current department or agency 6 456
2018 More than 20 years in current department or agency 6 200

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 14 530
2018 3 to 10 years in current department or agency 23 721
2018 11 to 20 years in current department or agency 24 456
2018 More than 20 years in current department or agency 29 200

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 530
2018 3 to 10 years in current department or agency 12 721
2018 11 to 20 years in current department or agency 9 456
2018 More than 20 years in current department or agency 9 200

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 530
2018 3 to 10 years in current department or agency 7 721
2018 11 to 20 years in current department or agency 8 456
2018 More than 20 years in current department or agency 7 200

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 14 530
2018 3 to 10 years in current department or agency 13 721
2018 11 to 20 years in current department or agency 14 456
2018 More than 20 years in current department or agency 11 200

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 10 530
2018 3 to 10 years in current department or agency 13 721
2018 11 to 20 years in current department or agency 10 456
2018 More than 20 years in current department or agency 13 200

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 530
2018 3 to 10 years in current department or agency 25 721
2018 11 to 20 years in current department or agency 23 456
2018 More than 20 years in current department or agency 23 200

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 16 511
2018 3 to 10 years in current department or agency 11 669
2018 11 to 20 years in current department or agency 9 419
2018 More than 20 years in current department or agency 8 186

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 511
2018 3 to 10 years in current department or agency 19 669
2018 11 to 20 years in current department or agency 17 419
2018 More than 20 years in current department or agency 11 186

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 15 511
2018 3 to 10 years in current department or agency 9 669
2018 11 to 20 years in current department or agency 9 419
2018 More than 20 years in current department or agency 9 186

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 511
2018 3 to 10 years in current department or agency 8 669
2018 11 to 20 years in current department or agency 7 419
2018 More than 20 years in current department or agency 8 186

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 15 511
2018 3 to 10 years in current department or agency 11 669
2018 11 to 20 years in current department or agency 8 419
2018 More than 20 years in current department or agency 6 186

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 511
2018 3 to 10 years in current department or agency 9 669
2018 11 to 20 years in current department or agency 11 419
2018 More than 20 years in current department or agency 10 186

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 14 511
2018 3 to 10 years in current department or agency 9 669
2018 11 to 20 years in current department or agency 9 419
2018 More than 20 years in current department or agency 4 186

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 14 511
2018 3 to 10 years in current department or agency 11 669
2018 11 to 20 years in current department or agency 11 419
2018 More than 20 years in current department or agency 4 186

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 511
2018 3 to 10 years in current department or agency 13 669
2018 11 to 20 years in current department or agency 12 419
2018 More than 20 years in current department or agency 14 186

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 511
2018 3 to 10 years in current department or agency 30 669
2018 11 to 20 years in current department or agency 30 419
2018 More than 20 years in current department or agency 23 186

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 511
2018 3 to 10 years in current department or agency 9 669
2018 11 to 20 years in current department or agency 9 419
2018 More than 20 years in current department or agency 9 186

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 511
2018 3 to 10 years in current department or agency 46 669
2018 11 to 20 years in current department or agency 44 419
2018 More than 20 years in current department or agency 42 186

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 1 669
2018 More than 20 years in current department or agency 3 186

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 511
2018 3 to 10 years in current department or agency 54 669
2018 11 to 20 years in current department or agency 52 419
2018 More than 20 years in current department or agency 54 186

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 3 511
2018 3 to 10 years in current department or agency 4 669
2018 11 to 20 years in current department or agency 6 419
2018 More than 20 years in current department or agency 6 186

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 14 511
2018 3 to 10 years in current department or agency 14 669
2018 11 to 20 years in current department or agency 12 419
2018 More than 20 years in current department or agency 21 186

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 21 14 18 4 3 31 10 59 11 5068
2018 3 to 10 years in current department or agency 14 18 23 7 8 24 6 45 21 4782
2018 11 to 20 years in current department or agency 13 18 23 7 8 25 5 44 22 3188
2018 More than 20 years in current department or agency 15 19 25 6 8 23 4 47 19 1418
2017 Less than 3 years in current department or agency 19 13 15 3 3 33 14 61 11 5176
2017 3 to 10 years in current department or agency 14 17 20 8 8 26 8 47 24 5343
2017 11 to 20 years in current department or agency 13 17 21 8 9 25 7 45 25 3376
2017 More than 20 years in current department or agency 14 20 20 7 7 25 6 50 21 1702
2014 Less than 3 years in current department or agency 16 12 15 4 3 37 13 56 14 2607
2014 3 to 10 years in current department or agency 12 16 20 7 7 29 9 45 22 6614
2014 11 to 20 years in current department or agency 13 17 21 7 6 29 6 46 21 3684
2014 More than 20 years in current department or agency 13 19 23 7 5 27 6 48 18 2180

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 28 15 4 2 11 1 76 7 5073
2018 3 to 10 years in current department or agency 26 32 20 7 6 8 1 64 14 4780
2018 11 to 20 years in current department or agency 24 34 20 7 6 7 1 63 15 3187
2018 More than 20 years in current department or agency 27 34 20 6 5 7 0 66 12 1422
2017 Less than 3 years in current department or agency 37 28 14 3 2 14 2 78 6 5170
2017 3 to 10 years in current department or agency 25 31 19 7 6 11 1 64 15 5329
2017 11 to 20 years in current department or agency 25 31 19 7 7 10 1 62 16 3370
2017 More than 20 years in current department or agency 27 34 17 6 6 10 1 68 13 1696
2014 Less than 3 years in current department or agency 32 23 15 4 2 21 2 73 8 2609
2014 3 to 10 years in current department or agency 21 29 21 6 6 16 1 60 15 6613
2014 11 to 20 years in current department or agency 21 30 21 6 5 15 1 61 14 3683
2014 More than 20 years in current department or agency 23 33 22 6 4 11 1 64 11 2181

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 95 5072
2018 3 to 10 years in current department or agency 9 91 4785
2018 11 to 20 years in current department or agency 8 92 3185
2018 More than 20 years in current department or agency 7 93 1418

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 236
2018 3 to 10 years in current department or agency 34 434
2018 11 to 20 years in current department or agency 33 240
2018 More than 20 years in current department or agency 34 96

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 67 236
2018 3 to 10 years in current department or agency 78 434
2018 11 to 20 years in current department or agency 79 240
2018 More than 20 years in current department or agency 83 96

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 3 434
2018 11 to 20 years in current department or agency 3 240

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 236
2018 11 to 20 years in current department or agency 0 240

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 5 434
2018 11 to 20 years in current department or agency 6 240

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 236
2018 3 to 10 years in current department or agency 15 434
2018 11 to 20 years in current department or agency 11 240
2018 More than 20 years in current department or agency 10 96

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 7 434
2018 11 to 20 years in current department or agency 8 240

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 237
2018 3 to 10 years in current department or agency 29 430
2018 11 to 20 years in current department or agency 23 240
2018 More than 20 years in current department or agency 22 96

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 19 237
2018 3 to 10 years in current department or agency 20 430
2018 11 to 20 years in current department or agency 23 240
2018 More than 20 years in current department or agency 13 96

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 14 237
2018 3 to 10 years in current department or agency 16 430
2018 11 to 20 years in current department or agency 11 240
2018 More than 20 years in current department or agency 11 96

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 6 430
2018 11 to 20 years in current department or agency 7 240

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 237
2018 3 to 10 years in current department or agency 29 430
2018 11 to 20 years in current department or agency 23 240
2018 More than 20 years in current department or agency 34 96

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 237
2018 3 to 10 years in current department or agency 24 430
2018 11 to 20 years in current department or agency 22 240
2018 More than 20 years in current department or agency 17 96

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 5 430
2018 11 to 20 years in current department or agency 5 240

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 2 430
2018 11 to 20 years in current department or agency 3 240

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 9 430
2018 11 to 20 years in current department or agency 8 240

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 237
2018 3 to 10 years in current department or agency 19 430
2018 11 to 20 years in current department or agency 17 240
2018 More than 20 years in current department or agency 8 96

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 0 240

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 237
2018 3 to 10 years in current department or agency 22 430
2018 11 to 20 years in current department or agency 29 240
2018 More than 20 years in current department or agency 23 96

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 237
2018 3 to 10 years in current department or agency 0 430
2018 11 to 20 years in current department or agency 0 240
2018 More than 20 years in current department or agency 0 96

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 237
2018 3 to 10 years in current department or agency 17 430
2018 11 to 20 years in current department or agency 17 240
2018 More than 20 years in current department or agency 24 96

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 237
2018 3 to 10 years in current department or agency 34 434
2018 11 to 20 years in current department or agency 32 240
2018 More than 20 years in current department or agency 35 96

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 14 237
2018 3 to 10 years in current department or agency 17 434
2018 11 to 20 years in current department or agency 13 240
2018 More than 20 years in current department or agency 12 96

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 4 434
2018 11 to 20 years in current department or agency 5 240

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 10 237
2018 3 to 10 years in current department or agency 21 434
2018 11 to 20 years in current department or agency 22 240
2018 More than 20 years in current department or agency 26 96

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 4 434
2018 11 to 20 years in current department or agency 4 240

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 2 237
2018 3 to 10 years in current department or agency 8 434
2018 11 to 20 years in current department or agency 8 240
2018 More than 20 years in current department or agency 6 96

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 237
2018 3 to 10 years in current department or agency 10 434
2018 11 to 20 years in current department or agency 7 240
2018 More than 20 years in current department or agency 7 96

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 237
2018 3 to 10 years in current department or agency 9 434
2018 11 to 20 years in current department or agency 11 240
2018 More than 20 years in current department or agency 7 96

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 50 237
2018 3 to 10 years in current department or agency 44 434
2018 11 to 20 years in current department or agency 44 240
2018 More than 20 years in current department or agency 40 96

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 231
2018 3 to 10 years in current department or agency 6 399
2018 11 to 20 years in current department or agency 3 222
2018 More than 20 years in current department or agency 6 90

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 16 231
2018 3 to 10 years in current department or agency 13 399

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 231
2018 3 to 10 years in current department or agency 4 399

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 3 231
2018 3 to 10 years in current department or agency 3 399

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 3 231
2018 3 to 10 years in current department or agency 4 399

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 3 231
2018 3 to 10 years in current department or agency 5 399
2018 11 to 20 years in current department or agency 4 222
2018 More than 20 years in current department or agency 7 90

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 231
2018 3 to 10 years in current department or agency 7 399

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 18 231
2018 3 to 10 years in current department or agency 13 399
2018 11 to 20 years in current department or agency 13 222
2018 More than 20 years in current department or agency 8 90

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 10 231
2018 3 to 10 years in current department or agency 11 399
2018 11 to 20 years in current department or agency 13 222
2018 More than 20 years in current department or agency 11 90

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 231
2018 3 to 10 years in current department or agency 26 399
2018 11 to 20 years in current department or agency 29 222
2018 More than 20 years in current department or agency 26 90

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 231
2018 3 to 10 years in current department or agency 10 399
2018 11 to 20 years in current department or agency 10 222
2018 More than 20 years in current department or agency 8 90

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 231
2018 3 to 10 years in current department or agency 47 399
2018 11 to 20 years in current department or agency 48 222
2018 More than 20 years in current department or agency 43 90

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 1 399

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 59 231
2018 3 to 10 years in current department or agency 58 399
2018 11 to 20 years in current department or agency 59 222
2018 More than 20 years in current department or agency 68 90

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 3 231
2018 3 to 10 years in current department or agency 4 399
2018 11 to 20 years in current department or agency 7 222
2018 More than 20 years in current department or agency 7 90

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 231
2018 3 to 10 years in current department or agency 16 399
2018 11 to 20 years in current department or agency 16 222
2018 More than 20 years in current department or agency 11 90

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 14 18 2 1 32 9 64 5 5073
2018 3 to 10 years in current department or agency 16 18 24 5 4 28 6 50 14 4786
2018 11 to 20 years in current department or agency 14 18 25 4 5 30 5 49 13 3188
2018 More than 20 years in current department or agency 17 20 26 4 4 26 4 52 11 1421
2017 Less than 3 years in current department or agency 21 14 14 2 1 36 12 66 6 5168
2017 3 to 10 years in current department or agency 16 17 21 4 4 31 8 53 12 5338
2017 11 to 20 years in current department or agency 15 18 21 3 5 31 7 53 13 3381
2017 More than 20 years in current department or agency 16 20 22 4 3 30 5 55 11 1700
2014 Less than 3 years in current department or agency 17 13 14 2 1 40 12 63 7 2607
2014 3 to 10 years in current department or agency 13 16 21 4 3 36 8 51 13 6614
2014 11 to 20 years in current department or agency 13 16 23 4 3 35 7 49 12 3683
2014 More than 20 years in current department or agency 14 20 23 2 2 32 6 56 7 2178

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 27 15 2 1 12 2 79 4 5080
2018 3 to 10 years in current department or agency 28 32 20 5 4 10 1 67 10 4790
2018 11 to 20 years in current department or agency 26 34 21 4 5 10 1 67 9 3188
2018 More than 20 years in current department or agency 28 34 21 4 4 8 1 69 8 1427
2017 Less than 3 years in current department or agency 41 28 12 2 1 14 2 83 4 5169
2017 3 to 10 years in current department or agency 29 31 18 4 3 13 2 70 9 5332
2017 11 to 20 years in current department or agency 27 32 18 4 4 13 2 69 10 3373
2017 More than 20 years in current department or agency 30 33 17 4 3 13 1 73 7 1696
2014 Less than 3 years in current department or agency 35 24 12 2 1 22 3 79 5 2608
2014 3 to 10 years in current department or agency 24 29 19 4 3 19 2 67 9 6611
2014 11 to 20 years in current department or agency 23 30 20 4 3 18 1 66 9 3682
2014 More than 20 years in current department or agency 24 35 19 3 2 15 2 71 6 2177
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 61 23 8 3 2 2 0 86 6 5051
2018 3 to 10 years in current department or agency 51 28 11 4 5 1 0 80 9 4761
2018 11 to 20 years in current department or agency 49 28 11 4 5 1 0 79 10 3168
2018 More than 20 years in current department or agency 50 29 11 5 4 1 0 80 9 1411
2017 Less than 3 years in current department or agency 61 23 8 3 3 2 0 87 6 5171
2017 3 to 10 years in current department or agency 51 27 11 4 5 2 0 80 9 5334
2017 11 to 20 years in current department or agency 51 26 11 5 5 2 0 78 10 3374
2017 More than 20 years in current department or agency 52 28 11 4 4 2 0 81 8 1699

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 38 14 7 3 4 0 75 10 5079
2018 3 to 10 years in current department or agency 28 43 14 8 5 1 0 72 13 4787
2018 11 to 20 years in current department or agency 29 43 15 8 4 1 0 73 12 3181
2018 More than 20 years in current department or agency 35 42 14 5 3 1 0 77 8 1420
2017 Less than 3 years in current department or agency 30 40 14 8 4 5 0 73 12 5177
2017 3 to 10 years in current department or agency 25 42 16 9 6 2 0 68 16 5337
2017 11 to 20 years in current department or agency 29 42 14 8 6 2 0 72 14 3375
2017 More than 20 years in current department or agency 31 42 14 7 4 2 0 75 11 1697

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 36 16 10 5 3 0 68 15 5077
2018 3 to 10 years in current department or agency 19 36 18 15 11 1 0 56 27 4789
2018 11 to 20 years in current department or agency 18 37 19 15 10 1 0 56 25 3187
2018 More than 20 years in current department or agency 21 40 18 12 8 2 0 61 21 1423
2017 Less than 3 years in current department or agency 24 41 16 11 6 2 0 67 17 5179
2017 3 to 10 years in current department or agency 15 37 18 17 11 1 0 53 29 5336
2017 11 to 20 years in current department or agency 15 38 17 15 12 2 0 55 28 3375
2017 More than 20 years in current department or agency 18 41 18 13 9 2 0 60 22 1695

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 23 21 16 21 0 1 41 37 5080
2018 3 to 10 years in current department or agency 14 20 21 17 27 0 1 34 45 4790
2018 11 to 20 years in current department or agency 16 21 21 16 24 0 2 38 41 3189
2018 More than 20 years in current department or agency 19 22 21 16 19 0 2 42 37 1422
2017 Less than 3 years in current department or agency 17 23 20 16 21 0 2 41 38 5173
2017 3 to 10 years in current department or agency 17 20 18 18 25 0 2 37 44 5330
2017 11 to 20 years in current department or agency 21 22 19 14 21 0 2 44 36 3369
2017 More than 20 years in current department or agency 20 23 18 15 20 0 3 45 36 1697

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 27 27 13 6 1 2 53 20 5083
2018 3 to 10 years in current department or agency 14 24 30 19 13 0 1 38 32 4779
2018 11 to 20 years in current department or agency 13 24 31 17 15 0 1 37 33 3181
2018 More than 20 years in current department or agency 15 21 29 19 14 0 1 37 34 1415
2017 Less than 3 years in current department or agency 25 27 25 12 9 0 2 53 21 5173
2017 3 to 10 years in current department or agency 15 24 28 17 14 0 1 40 32 5328
2017 11 to 20 years in current department or agency 14 25 27 18 14 0 1 40 33 3370
2017 More than 20 years in current department or agency 14 23 29 17 14 0 2 38 32 1700

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 26 20 10 6 1 4 62 17 5062
2018 3 to 10 years in current department or agency 20 26 25 15 10 0 3 48 27 4762
2018 11 to 20 years in current department or agency 17 26 27 17 12 0 2 43 29 3174
2018 More than 20 years in current department or agency 17 24 26 16 14 1 3 42 30 1410
2017 Less than 3 years in current department or agency 34 26 17 9 7 1 6 64 17 5160
2017 3 to 10 years in current department or agency 21 26 23 14 11 0 4 49 26 5326
2017 11 to 20 years in current department or agency 18 27 25 15 12 1 3 46 28 3363
2017 More than 20 years in current department or agency 17 24 26 15 13 1 5 43 30 1693

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 25 20 13 9 2 2 56 22 5070
2018 3 to 10 years in current department or agency 17 22 26 18 14 1 2 40 34 4758
2018 11 to 20 years in current department or agency 14 22 26 18 17 1 1 38 36 3169
2018 More than 20 years in current department or agency 15 22 25 20 16 1 1 38 37 1420
2017 Less than 3 years in current department or agency 32 24 19 11 8 2 4 60 20 5172
2017 3 to 10 years in current department or agency 18 23 23 17 15 1 2 43 34 5330
2017 11 to 20 years in current department or agency 15 24 24 17 16 1 2 41 34 3374
2017 More than 20 years in current department or agency 16 21 24 19 16 1 3 38 37 1698

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 58 19 9 3 2 1 8 85 5 5061
2018 3 to 10 years in current department or agency 50 23 11 5 3 0 8 79 9 4776
2018 11 to 20 years in current department or agency 45 24 13 5 4 1 9 75 10 3175
2018 More than 20 years in current department or agency 45 21 12 5 5 1 12 75 11 1420
2017 Less than 3 years in current department or agency 58 18 8 3 2 1 11 85 5 5174
2017 3 to 10 years in current department or agency 45 23 12 5 3 1 11 78 9 5328
2017 11 to 20 years in current department or agency 41 23 13 5 4 1 13 74 11 3362
2017 More than 20 years in current department or agency 41 20 12 6 4 1 17 74 11 1692

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 26 19 10 7 0 1 64 17 5083
2018 3 to 10 years in current department or agency 26 26 23 12 11 0 1 53 23 4779
2018 11 to 20 years in current department or agency 24 26 25 12 11 0 1 51 23 3188
2018 More than 20 years in current department or agency 27 27 23 11 10 0 1 55 21 1419
2017 Less than 3 years in current department or agency 34 29 20 10 6 0 1 64 17 5162
2017 3 to 10 years in current department or agency 26 28 23 12 9 0 1 54 22 5324
2017 11 to 20 years in current department or agency 24 30 23 12 9 0 1 55 22 3365
2017 More than 20 years in current department or agency 27 30 23 11 7 0 1 58 19 1691

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 31 21 8 4 1 2 66 12 5070
2018 3 to 10 years in current department or agency 21 32 26 12 7 1 2 54 19 4767
2018 11 to 20 years in current department or agency 18 33 28 12 8 1 2 52 20 3178
2018 More than 20 years in current department or agency 19 34 26 11 7 1 2 55 19 1416
2017 Less than 3 years in current department or agency 36 30 19 8 4 1 3 68 12 5165
2017 3 to 10 years in current department or agency 24 31 23 13 7 1 2 56 20 5323
2017 11 to 20 years in current department or agency 21 32 23 13 8 1 2 55 21 3364
2017 More than 20 years in current department or agency 23 33 23 11 7 1 2 58 18 1689

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 31 20 9 4 1 2 66 14 5070
2018 3 to 10 years in current department or agency 18 30 26 15 8 1 2 49 24 4777
2018 11 to 20 years in current department or agency 14 31 28 15 10 0 1 46 25 3175
2018 More than 20 years in current department or agency 14 30 28 17 9 0 1 45 27 1418
2017 Less than 3 years in current department or agency 36 29 18 8 4 1 4 68 13 5157
2017 3 to 10 years in current department or agency 20 31 25 13 9 1 2 52 23 5320
2017 11 to 20 years in current department or agency 17 30 25 16 9 1 2 48 26 3365
2017 More than 20 years in current department or agency 15 31 26 16 9 1 2 47 26 1689

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 28 19 9 5 1 2 65 15 5064
2018 3 to 10 years in current department or agency 25 31 23 12 7 0 2 57 19 4775
2018 11 to 20 years in current department or agency 21 33 24 13 7 0 1 55 21 3175
2018 More than 20 years in current department or agency 25 33 22 12 6 0 1 59 19 1416
2017 Less than 3 years in current department or agency 38 29 16 9 5 1 3 69 14 5158
2017 3 to 10 years in current department or agency 27 30 21 12 7 1 3 59 19 5321
2017 11 to 20 years in current department or agency 24 32 21 12 8 1 2 58 20 3363
2017 More than 20 years in current department or agency 25 34 21 10 6 1 2 61 17 1693

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 29 23 12 7 0 1 58 19 5047
2018 3 to 10 years in current department or agency 21 30 25 14 9 0 1 52 23 4770
2018 11 to 20 years in current department or agency 19 29 26 15 11 0 1 48 26 3154
2018 More than 20 years in current department or agency 17 29 26 16 11 0 1 46 28 1413
2017 Less than 3 years in current department or agency 29 31 22 10 6 0 2 61 17 5152
2017 3 to 10 years in current department or agency 23 30 22 13 9 1 2 55 22 5316
2017 11 to 20 years in current department or agency 20 29 24 14 11 1 1 51 25 3359
2017 More than 20 years in current department or agency 16 29 25 17 12 0 2 45 30 1685

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 53 21 14 5 3 0 3 77 9 5045
2018 3 to 10 years in current department or agency 43 25 15 7 6 0 3 71 14 4757
2018 11 to 20 years in current department or agency 42 26 15 8 7 0 3 70 14 3168
2018 More than 20 years in current department or agency 45 25 14 7 6 0 3 72 13 1411
2017 Less than 3 years in current department or agency 55 22 13 5 3 0 2 79 8 5165
2017 3 to 10 years in current department or agency 45 26 15 7 5 0 2 72 12 5333
2017 11 to 20 years in current department or agency 43 25 15 8 6 0 2 70 14 3365
2017 More than 20 years in current department or agency 45 25 15 7 5 0 2 72 13 1697

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 69 14 6 3 2 1 6 88 5 5065
2018 3 to 10 years in current department or agency 60 17 9 4 4 1 6 83 8 4765
2018 11 to 20 years in current department or agency 58 19 8 4 4 1 6 83 8 3163
2018 More than 20 years in current department or agency 58 19 8 4 4 1 7 83 8 1414

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 75 10 5 2 3 1 5 90 5 5056
2018 3 to 10 years in current department or agency 63 14 8 4 5 1 4 82 10 4769
2018 11 to 20 years in current department or agency 64 15 7 4 4 1 4 84 8 3168
2018 More than 20 years in current department or agency 65 14 5 4 4 1 6 85 9 1413
2017 Less than 3 years in current department or agency 77 9 3 2 3 1 5 91 5 5168
2017 3 to 10 years in current department or agency 65 14 7 4 4 1 4 84 9 5334
2017 11 to 20 years in current department or agency 65 14 6 5 4 1 4 84 9 3369
2017 More than 20 years in current department or agency 66 14 6 4 3 1 5 86 7 1701

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 64 20 8 3 2 0 3 87 5 5067
2018 3 to 10 years in current department or agency 51 27 12 4 4 0 2 80 8 4777
2018 11 to 20 years in current department or agency 51 27 12 5 3 0 2 80 8 3181
2018 More than 20 years in current department or agency 51 29 11 4 3 0 2 81 7 1425
2017 Less than 3 years in current department or agency 67 19 6 3 2 0 4 89 5 5166
2017 3 to 10 years in current department or agency 51 29 10 4 3 0 3 83 7 5330
2017 11 to 20 years in current department or agency 51 27 10 5 3 0 3 81 8 3363
2017 More than 20 years in current department or agency 53 27 10 4 3 0 3 82 7 1698

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 67 15 8 4 3 0 2 85 7 5052
2018 3 to 10 years in current department or agency 52 21 11 7 6 0 2 75 14 4771
2018 11 to 20 years in current department or agency 50 22 12 8 6 0 2 74 14 3175
2018 More than 20 years in current department or agency 53 22 12 6 6 0 1 77 11 1413
2017 Less than 3 years in current department or agency 71 14 6 3 2 1 4 88 6 5162
2017 3 to 10 years in current department or agency 57 20 10 6 5 1 3 79 11 5328
2017 11 to 20 years in current department or agency 55 20 9 6 5 1 3 79 12 3370
2017 More than 20 years in current department or agency 58 20 9 6 3 0 3 81 9 1696

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 59 5 3 1 1 0 31 93 2 5027
2018 3 to 10 years in current department or agency 48 11 6 2 1 0 32 87 5 4757
2018 11 to 20 years in current department or agency 45 14 7 3 2 0 29 84 6 3160
2018 More than 20 years in current department or agency 43 13 6 2 1 0 34 86 4 1410
2017 Less than 3 years in current department or agency 61 6 3 1 1 0 29 94 2 5159
2017 3 to 10 years in current department or agency 51 10 5 2 1 0 30 88 5 5326
2017 11 to 20 years in current department or agency 49 13 6 2 2 0 29 86 6 3365
2017 More than 20 years in current department or agency 46 14 5 2 1 0 32 88 4 1696

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 63 16 9 3 2 1 6 84 6 5050
2018 3 to 10 years in current department or agency 55 20 11 4 3 1 7 81 7 4760
2018 11 to 20 years in current department or agency 57 21 9 3 2 0 7 84 6 3170
2018 More than 20 years in current department or agency 60 19 8 2 2 1 9 87 4 1416
2017 Less than 3 years in current department or agency 64 16 8 3 2 1 7 86 6 5139
2017 3 to 10 years in current department or agency 58 18 8 4 2 1 9 84 7 5301
2017 11 to 20 years in current department or agency 60 18 8 3 2 1 10 86 5 3353
2017 More than 20 years in current department or agency 59 21 8 2 1 1 8 87 4 1688

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 48 17 13 9 11 0 3 67 20 5071
2018 3 to 10 years in current department or agency 62 16 7 4 6 0 5 82 10 4785
2018 11 to 20 years in current department or agency 67 16 6 3 2 1 5 87 6 3181
2018 More than 20 years in current department or agency 71 12 5 2 1 1 8 91 4 1419
2017 Less than 3 years in current department or agency 42 18 14 11 12 1 3 62 24 5171
2017 3 to 10 years in current department or agency 59 17 7 5 6 1 6 81 11 5335
2017 11 to 20 years in current department or agency 64 17 6 3 2 1 6 88 6 3369
2017 More than 20 years in current department or agency 70 14 4 2 2 1 8 92 4 1699

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 46 28 15 5 3 0 3 76 9 5064
2018 3 to 10 years in current department or agency 40 31 17 6 4 0 3 73 10 4775
2018 11 to 20 years in current department or agency 43 30 17 5 3 0 3 75 8 3176
2018 More than 20 years in current department or agency 45 28 15 4 3 0 4 76 8 1417
2017 Less than 3 years in current department or agency 47 29 14 4 3 0 3 79 7 5167
2017 3 to 10 years in current department or agency 43 31 15 5 3 0 3 77 8 5330
2017 11 to 20 years in current department or agency 43 31 14 6 3 0 4 77 9 3356
2017 More than 20 years in current department or agency 45 30 13 5 2 1 4 79 7 1694

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 18 35 33 10 3 0 0 53 14 5090
2018 3 to 10 years in current department or agency 11 28 39 16 6 0 0 39 22 4793
2018 11 to 20 years in current department or agency 11 28 38 16 6 0 0 39 23 3194
2018 More than 20 years in current department or agency 11 29 38 15 7 0 0 40 22 1425
2017 Less than 3 years in current department or agency 15 35 34 10 5 0 0 51 15 5178
2017 3 to 10 years in current department or agency 10 28 39 16 7 0 0 38 23 5341
2017 11 to 20 years in current department or agency 9 26 40 16 8 0 0 35 24 3375
2017 More than 20 years in current department or agency 11 25 42 15 7 0 0 36 22 1699

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 17 38 24 12 0 0 36 26 5036
2018 3 to 10 years in current department or agency 14 22 39 18 6 0 0 25 36 4746
2018 11 to 20 years in current department or agency 13 24 39 18 6 0 0 24 37 3156
2018 More than 20 years in current department or agency 14 24 40 17 6 0 0 22 38 1407
2017 Less than 3 years in current department or agency 8 17 38 23 13 0 1 37 25 5165
2017 3 to 10 years in current department or agency 11 23 40 18 7 0 0 26 34 5327
2017 11 to 20 years in current department or agency 11 24 38 19 7 0 0 26 35 3365
2017 More than 20 years in current department or agency 11 25 40 16 7 0 0 23 37 1694
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 22 24 23 14 14 2 1 23 77 5087
2018 3 to 10 years in current department or agency 21 24 21 16 17 1 1 21 79 4794
2018 11 to 20 years in current department or agency 28 24 20 13 14 1 1 28 72 3196
2018 More than 20 years in current department or agency 36 22 18 9 12 1 1 36 64 1426
2017 Less than 3 years in current department or agency 23 23 22 14 15 2 1 24 76 5176
2017 3 to 10 years in current department or agency 26 21 20 13 16 2 1 27 73 5343
2017 11 to 20 years in current department or agency 34 23 17 10 12 3 1 36 64 3379
2017 More than 20 years in current department or agency 41 23 13 8 12 2 1 42 58 1700

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 3809
2018 3 to 10 years in current department or agency 23 3705
2018 11 to 20 years in current department or agency 20 2255
2018 More than 20 years in current department or agency 18 891
2017 Less than 3 years in current department or agency 24 3799
2017 3 to 10 years in current department or agency 21 3754
2017 11 to 20 years in current department or agency 16 2064
2017 More than 20 years in current department or agency 14 947

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 3809
2018 3 to 10 years in current department or agency 37 3705
2018 11 to 20 years in current department or agency 34 2255
2018 More than 20 years in current department or agency 32 891
2017 Less than 3 years in current department or agency 33 3799
2017 3 to 10 years in current department or agency 33 3754
2017 11 to 20 years in current department or agency 27 2064
2017 More than 20 years in current department or agency 22 947

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 3809
2018 3 to 10 years in current department or agency 30 3705
2018 11 to 20 years in current department or agency 26 2255
2018 More than 20 years in current department or agency 24 891
2017 Less than 3 years in current department or agency 23 3799
2017 3 to 10 years in current department or agency 26 3754
2017 11 to 20 years in current department or agency 22 2064
2017 More than 20 years in current department or agency 22 947

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 3809
2018 3 to 10 years in current department or agency 50 3705
2018 11 to 20 years in current department or agency 51 2255
2018 More than 20 years in current department or agency 45 891
2017 Less than 3 years in current department or agency 34 3799
2017 3 to 10 years in current department or agency 53 3754
2017 11 to 20 years in current department or agency 50 2064
2017 More than 20 years in current department or agency 44 947

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 3809
2018 3 to 10 years in current department or agency 11 3705
2018 11 to 20 years in current department or agency 9 2255
2018 More than 20 years in current department or agency 5 891
2017 Less than 3 years in current department or agency 5 3799
2017 3 to 10 years in current department or agency 10 3754
2017 11 to 20 years in current department or agency 7 2064
2017 More than 20 years in current department or agency 5 947

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 3809
2018 3 to 10 years in current department or agency 31 3705
2018 11 to 20 years in current department or agency 31 2255
2018 More than 20 years in current department or agency 28 891

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 3809
2018 3 to 10 years in current department or agency 33 3705
2018 11 to 20 years in current department or agency 32 2255
2018 More than 20 years in current department or agency 32 891
2017 Less than 3 years in current department or agency 50 3799
2017 3 to 10 years in current department or agency 32 3754
2017 11 to 20 years in current department or agency 37 2064
2017 More than 20 years in current department or agency 41 947

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 49 18 11 4 13 3653
2018 3 to 10 years in current department or agency 3 38 20 11 7 21 3574
2018 11 to 20 years in current department or agency 4 39 20 11 6 21 2153
2018 More than 20 years in current department or agency 6 40 18 10 6 21 846
2017 Less than 3 years in current department or agency 6 53 19 9 3 10 3724
2017 3 to 10 years in current department or agency 5 47 20 10 5 13 3689
2017 11 to 20 years in current department or agency 7 47 19 10 4 14 2029
2017 More than 20 years in current department or agency 7 48 18 9 4 15 925

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 69 3789
2018 3 to 10 years in current department or agency 26 74 3692
2018 11 to 20 years in current department or agency 26 74 2240
2018 More than 20 years in current department or agency 28 72 881

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 17 16 9 10 1 9 61 22 5076
2018 3 to 10 years in current department or agency 32 17 16 12 14 1 7 53 29 4788
2018 11 to 20 years in current department or agency 32 15 18 11 16 1 7 52 29 3196
2018 More than 20 years in current department or agency 38 15 12 11 14 1 10 59 28 1425

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 14 23 16 17 21 2 8 40 42 3794
2018 3 to 10 years in current department or agency 8 20 17 20 30 1 6 30 53 3699
2018 11 to 20 years in current department or agency 6 18 18 20 31 1 7 26 55 2251
2018 More than 20 years in current department or agency 7 19 18 18 29 1 8 28 52 885
2017 Less than 3 years in current department or agency 14 24 15 16 22 2 8 41 42 3809
2017 3 to 10 years in current department or agency 9 20 15 17 30 2 8 32 52 3769
2017 11 to 20 years in current department or agency 8 19 15 16 29 2 11 31 52 2081
2017 More than 20 years in current department or agency 7 17 14 19 30 1 12 28 56 953

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 13 14 20 40 2 6 20 65 3800
2018 3 to 10 years in current department or agency 3 8 11 20 53 2 4 11 77 3700
2018 11 to 20 years in current department or agency 2 9 14 18 50 1 5 12 73 2250
2018 More than 20 years in current department or agency 3 10 14 18 47 2 7 14 71 887
2017 Less than 3 years in current department or agency 4 10 11 18 49 2 6 15 73 3813
2017 3 to 10 years in current department or agency 2 7 10 16 56 2 7 10 79 3771
2017 11 to 20 years in current department or agency 3 8 11 16 51 2 9 13 75 2079
2017 More than 20 years in current department or agency 2 7 12 17 50 2 10 11 76 950
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