2018 Public Service Employee Survey Results by Theme for Employment and Social Development Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - NU

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 23 43 13 15 6 0 0 66 21 179
2018 NU-01 19 41 18 15 7 0 0 60 22 107
2018 NU-02 43 46 3 9 0 0 0 89 9 35
2017 NU 27 50 8 10 5 0 0 77 15 173
2017 NU-01 25 49 11 11 5 0 0 73 16 113
2017 NU-02 34 52 3 7 3 0 0 86 10 29
2014 NU 20 47 15 10 9 0 0 66 19 184
2014 NU-01 20 49 14 11 7 0 0 68 18 123
2014 NU-02 10 57 14 5 14 0 0 67 19 21
2011 NU 32 42 11 11 5 0 0 74 16 38
2011 NU-01 27 47 7 7 13 0 0 73 20 15
2011 NU-04 36 36 9 18 0 0 0 73 18 11

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 19 38 14 16 13 0 0 57 29 182
2018 NU-01 14 39 14 17 17 0 0 52 34 109
2018 NU-02 31 42 22 0 6 0 0 72 6 36
2017 NU 18 36 19 15 12 1 0 54 27 173
2017 NU-01 16 41 18 15 10 1 0 57 25 113
2017 NU-02 21 28 28 17 7 0 0 48 24 29

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 49 36 9 4 2 0 0 85 6 178
2018 NU-01 41 42 11 3 4 0 0 82 7 106
2018 NU-02 61 31 6 3 0 0 0 92 3 36
2017 NU 57 31 8 3 1 0 0 88 4 172
2017 NU-01 58 29 8 4 1 0 0 87 5 112
2017 NU-02 59 34 7 0 0 0 0 93 0 29
2014 NU 58 30 5 3 3 0 0 89 6 184
2014 NU-01 59 33 3 5 1 0 0 91 6 123
2014 NU-02 57 29 10 0 5 0 0 86 5 21
2011 NU 74 18 8 0 0 0 0 92 0 38
2011 NU-01 80 7 13 0 0 0 0 87 0 15
2011 NU-04 73 18 9 0 0 0 0 91 0 11

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 34 40 16 6 4 0 0 74 10 179
2018 NU-01 30 41 17 6 6 0 0 70 13 108
2018 NU-02 57 34 3 3 3 0 0 91 6 35
2017 NU 45 36 11 3 5 0 0 81 8 173
2017 NU-01 41 41 11 3 5 0 0 81 8 113
2017 NU-02 62 17 17 0 3 0 0 79 3 29
2014 NU 34 43 10 7 5 0 0 78 12 183
2014 NU-01 37 42 9 7 4 0 0 80 11 123
2014 NU-02 33 43 14 5 5 0 0 76 10 21
2011 NU 39 45 8 5 3 0 0 84 8 38
2011 NU-01 33 47 0 13 7 0 0 80 20 15
2011 NU-04 45 27 27 0 0 0 0 73 0 11

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 23 33 22 10 9 2 0 58 20 179
2018 NU-01 20 31 22 10 14 3 0 52 25 107
2018 NU-02 40 29 23 6 3 0 0 69 9 35
2017 NU 29 34 18 7 11 1 0 63 18 171
2017 NU-01 28 34 21 5 12 0 0 62 17 112
2017 NU-02 39 29 11 11 7 4 0 70 19 28
2014 NU 22 36 17 15 10 0 0 58 25 184
2014 NU-01 23 37 16 16 8 0 0 59 24 123
2014 NU-02 24 33 24 14 5 0 0 57 19 21
2011 NU 16 38 22 3 19 3 0 56 22 37
2011 NU-01 13 27 13 7 33 7 0 43 43 15
2011 NU-04 18 55 9 0 18 0 0 73 18 11

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 20 39 20 13 7 1 0 59 20 179
2018 NU-01 16 36 21 15 10 1 0 53 25 107
2018 NU-02 39 39 14 8 0 0 0 78 8 36
2017 NU 27 35 19 10 10 0 0 62 20 172
2017 NU-01 25 38 19 8 10 0 0 63 18 113
2017 NU-02 36 21 21 11 11 0 0 57 21 28
2014 NU 20 40 18 16 7 0 0 59 23 184
2014 NU-01 20 41 15 19 5 0 0 62 24 123
2014 NU-02 19 43 24 10 5 0 0 62 14 21
2011 NU 18 26 21 13 18 0 3 46 32 38
2011 NU-01 13 20 7 20 33 0 7 36 57 15
2011 NU-04 18 36 18 9 18 0 0 55 27 11

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 21 23 25 15 8 7 1 48 25 179
2018 NU-01 18 21 24 19 11 7 0 42 32 107
2018 NU-02 33 31 19 11 3 3 0 66 14 36
2017 NU 24 25 20 9 9 12 1 56 21 171
2017 NU-01 24 25 21 8 8 14 0 57 19 112
2017 NU-02 25 25 14 18 11 7 0 54 31 28
2014 NU 27 26 14 15 9 8 1 58 27 184
2014 NU-01 29 26 11 16 9 7 1 60 27 123
2014 NU-02 24 29 19 14 5 10 0 58 21 21
2011 NU 34 21 16 8 8 11 3 64 18 38
2011 NU-01 20 27 13 7 20 7 7 54 31 15
2011 NU-04 45 9 18 18 0 9 0 60 20 11
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 47 29 10 8 4 2 0 77 13 180
2018 NU-01 41 30 12 11 4 2 0 73 15 109
2018 NU-02 56 22 8 6 8 0 0 78 14 36
2017 NU 40 34 14 4 5 2 1 76 10 173
2017 NU-01 39 36 12 4 6 3 1 78 10 113
2017 NU-02 48 34 10 3 0 0 3 86 4 29
2014 NU 38 33 15 5 4 5 1 75 9 184
2014 NU-01 38 36 11 7 2 5 1 78 9 123
2014 NU-02 29 33 24 0 5 10 0 68 5 21
2011 NU 29 18 21 13 16 3 0 49 30 38
2011 NU-01 20 27 7 33 13 0 0 47 47 15
2011 NU-04 36 18 9 0 27 9 0 60 30 11

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 41 34 11 9 4 1 0 75 13 181
2018 NU-01 33 36 15 11 3 2 0 71 14 108
2018 NU-02 50 31 3 11 6 0 0 81 17 36
2017 NU 42 31 12 10 3 2 1 74 13 172
2017 NU-01 42 33 13 6 4 2 0 76 11 113
2017 NU-02 50 25 11 11 0 0 4 78 11 28
2014 NU 36 34 15 7 7 1 0 70 14 184
2014 NU-01 35 35 14 8 7 1 0 70 16 123
2014 NU-02 43 38 14 5 0 0 0 81 5 21
2011 NU 32 26 11 18 13 0 0 58 32 38
2011 NU-01 33 20 7 33 7 0 0 53 40 15
2011 NU-04 27 27 9 18 18 0 0 55 36 11

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 48 30 10 4 8 1 0 78 12 181
2018 NU-01 38 34 13 6 9 1 0 72 15 109
2018 NU-02 66 17 6 3 9 0 0 83 11 35
2017 NU 49 27 12 6 4 2 0 77 11 172
2017 NU-01 49 27 12 5 4 3 0 78 10 113
2017 NU-02 57 21 7 11 4 0 0 79 14 28
2014 NU 38 32 18 5 6 1 0 71 12 182
2014 NU-01 37 32 18 7 7 1 0 69 13 123
2014 NU-02 33 43 19 5 0 0 0 76 5 21

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 17 26 23 11 8 15 0 51 22 182
2018 NU-01 12 22 26 13 9 18 0 42 27 109
2018 NU-02 33 33 22 3 3 6 0 71 6 36
2017 NU 19 27 20 15 11 8 0 50 28 173
2017 NU-01 20 29 19 11 12 8 0 54 25 113
2017 NU-02 10 28 21 31 0 10 0 42 35 29
2014 NU 11 29 24 11 7 17 1 49 22 184
2014 NU-01 11 29 24 11 7 17 1 50 22 123
2014 NU-02 5 29 19 19 5 24 0 44 31 21
2011 NU 21 24 18 18 18 0 0 45 37 38
2011 NU-01 13 20 13 27 27 0 0 33 53 15
2011 NU-04 27 36 18 0 18 0 0 64 18 11

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 17 24 21 18 12 7 0 45 33 180
2018 NU-01 9 25 21 21 16 7 0 37 40 108
2018 NU-02 40 23 23 6 3 6 0 67 9 35
2017 NU 13 28 21 16 17 4 0 43 34 173
2017 NU-01 12 34 19 13 18 4 0 48 32 113
2017 NU-02 14 17 34 24 7 3 0 32 32 29
2014 NU 8 29 26 18 13 5 0 40 33 184
2014 NU-01 7 33 19 20 15 7 0 43 37 123
2014 NU-02 0 33 48 10 10 0 0 33 19 21
2011 NU 11 21 29 11 29 0 0 32 39 38
2011 NU-01 13 13 13 13 47 0 0 27 60 15
2011 NU-04 9 36 27 9 18 0 0 45 27 11

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 11 21 22 21 16 8 0 35 41 182
2018 NU-01 7 19 21 23 20 9 0 29 47 109
2018 NU-02 22 25 31 14 3 6 0 50 18 36
2017 NU 11 25 21 14 21 6 0 39 38 173
2017 NU-01 10 27 23 10 24 5 0 40 36 113
2017 NU-02 14 21 21 24 10 10 0 38 38 29
2014 NU 4 25 22 18 19 11 0 33 42 183
2014 NU-01 3 25 21 18 22 11 0 32 45 123
2014 NU-02 0 38 24 19 14 5 0 40 35 21
2011 NU 3 21 26 11 39 0 0 24 50 38
2011 NU-01 0 27 7 7 60 0 0 27 67 15
2011 NU-04 0 27 36 9 27 0 0 27 36 11

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 10 27 17 20 23 4 0 38 45 181
2018 NU-01 6 24 18 20 27 5 0 32 50 108
2018 NU-02 22 36 11 19 8 3 0 60 29 36
2017 NU 9 28 16 23 21 3 0 39 45 173
2017 NU-01 7 30 14 25 19 4 0 39 46 113
2017 NU-02 14 28 21 21 14 3 0 43 36 29
2014 NU 5 25 17 26 20 7 0 32 49 184
2014 NU-01 2 28 16 26 22 5 0 32 50 123
2014 NU-02 5 29 24 29 10 5 0 35 40 21
2011 NU 8 26 11 18 37 0 0 34 55 38
2011 NU-01 7 20 0 20 53 0 0 27 73 15
2011 NU-04 0 36 9 27 27 0 0 36 55 11
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 12 35 22 17 14 0 0 47 31 181
2018 NU-01 8 31 26 17 18 0 0 39 35 109
2018 NU-02 23 43 11 20 3 0 0 66 23 35
2017 NU 17 29 19 20 14 1 0 46 35 173
2017 NU-01 15 30 20 21 12 2 0 46 33 113
2017 NU-02 31 28 10 21 10 0 0 59 31 29
2014 NU 8 30 18 26 17 1 0 38 43 184
2014 NU-01 7 33 18 27 16 0 0 39 43 123
2014 NU-02 10 33 24 19 14 0 0 43 33 21
2011 NU 11 24 13 24 29 0 0 34 53 38
2011 NU-01 13 27 7 20 33 0 0 40 53 15
2011 NU-04 9 18 9 36 27 0 0 27 64 11

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 30 45 11 9 5 0 0 75 14 181
2018 NU-01 24 51 10 7 7 0 0 75 15 109
2018 NU-02 40 34 11 14 0 0 0 74 14 35
2017 NU 33 43 8 12 3 0 0 77 15 173
2017 NU-01 37 42 7 12 3 0 0 79 14 113
2017 NU-02 34 38 0 21 7 0 0 72 28 29

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 7 12 24 16 18 19 4 25 44 178
2018 NU-01 4 12 25 15 22 18 4 21 48 105
2018 NU-02 6 14 28 11 11 25 6 28 32 36
2017 NU 4 11 17 21 20 25 2 20 56 173
2017 NU-01 4 12 16 19 23 24 2 22 56 113
2017 NU-02 3 3 24 28 10 28 3 10 55 29
2014 NU 3 15 17 20 21 22 2 24 54 184
2014 NU-01 4 16 14 22 23 19 2 26 57 123
2014 NU-02 0 5 24 24 14 33 0 7 57 21

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 29 38 18 8 7 0 0 67 15 181
2018 NU-01 24 35 26 8 7 0 0 59 16 109
2018 NU-02 31 49 11 3 6 0 0 80 9 35
2017 NU 31 36 13 11 6 1 1 68 18 171
2017 NU-01 29 42 9 11 7 1 1 73 18 112
2017 NU-02 41 24 21 10 3 0 0 66 14 29
2014 NU 25 36 14 10 12 2 1 63 23 184
2014 NU-01 24 38 14 11 11 2 0 63 23 123
2014 NU-02 24 29 19 10 10 5 5 58 21 21
2011 NU 18 24 21 16 18 3 0 43 35 38
2011 NU-01 27 20 7 27 20 0 0 47 47 15
2011 NU-04 9 27 27 9 18 9 0 40 30 11

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 27 48 7 15 4 0 0 75 19 181
2018 NU-01 25 51 7 12 5 0 0 76 17 109
2018 NU-02 31 37 9 20 3 0 0 69 23 35
2017 NU 26 39 8 20 8 0 0 65 28 173
2017 NU-01 26 40 10 17 7 0 0 66 24 113
2017 NU-02 21 41 3 28 7 0 0 62 34 29
2014 NU 24 40 7 21 7 0 1 65 28 184
2014 NU-01 23 41 5 22 8 0 1 65 30 123
2014 NU-02 33 29 5 29 5 0 0 62 33 21
2011 NU 35 46 8 3 8 0 0 81 11 37
2011 NU-01 40 33 7 7 13 0 0 73 20 15
2011 NU-04 30 60 10 0 0 0 0 90 0 10

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 40 42 12 4 2 0 0 82 6 180
2018 NU-01 32 47 14 5 3 0 0 79 7 109
2018 NU-02 53 38 6 0 3 0 0 91 3 34
2017 NU 47 41 7 3 2 0 0 87 6 173
2017 NU-01 41 46 8 3 3 0 0 87 5 113
2017 NU-02 59 31 3 7 0 0 0 90 7 29
2014 NU 39 39 10 8 4 0 0 78 11 184
2014 NU-01 46 37 10 5 3 0 0 82 8 123
2014 NU-02 29 29 19 19 5 0 0 57 24 21
2011 NU 58 26 16 0 0 0 0 84 0 38
2011 NU-01 53 27 20 0 0 0 0 80 0 15
2011 NU-04 64 18 18 0 0 0 0 82 0 11

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 54 32 7 4 3 0 0 86 7 178
2018 NU-01 48 36 7 5 4 0 0 84 8 108
2018 NU-02 59 32 6 0 3 0 0 91 3 34
2017 NU 58 33 3 6 1 0 0 91 6 173
2017 NU-01 57 34 3 6 1 0 0 90 7 113
2017 NU-02 62 34 0 3 0 0 0 97 3 29
2014 NU 51 36 7 5 2 0 0 86 7 184
2014 NU-01 50 38 7 4 0 0 0 89 4 123
2014 NU-02 43 29 10 14 5 0 0 71 19 21
2011 NU 71 26 3 0 0 0 0 97 0 38
2011 NU-01 80 20 0 0 0 0 0 100 0 15
2011 NU-04 64 27 9 0 0 0 0 91 0 11

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 15 33 20 15 14 3 0 49 30 181
2018 NU-01 12 31 18 17 17 4 0 45 36 109
2018 NU-02 23 37 29 9 3 0 0 60 11 35
2017 NU 19 31 19 13 13 5 0 53 28 173
2017 NU-01 14 38 20 9 15 4 0 54 25 113
2017 NU-02 28 28 14 17 3 10 0 62 23 29
2014 NU 16 29 17 18 13 5 2 48 33 184
2014 NU-01 14 33 14 18 15 5 2 50 35 123
2014 NU-02 19 29 33 10 10 0 0 48 19 21
2011 NU 8 21 16 21 29 5 0 31 53 38
2011 NU-01 0 33 7 13 40 7 0 36 57 15
2011 NU-04 18 18 27 9 18 9 0 40 30 11

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 12 22 17 19 25 3 2 35 47 180
2018 NU-01 8 20 17 22 28 2 3 30 52 108
2018 NU-02 20 29 17 9 20 6 0 52 30 35
2017 NU 13 21 14 18 23 6 4 38 46 173
2017 NU-01 10 23 16 16 24 6 5 37 45 113
2017 NU-02 21 21 17 14 17 7 3 46 35 29
2014 NU 9 15 16 17 29 5 8 28 54 184
2014 NU-01 8 15 17 18 29 4 8 27 54 123
2014 NU-02 10 29 24 10 24 5 0 40 35 21
2011 NU 3 18 18 13 34 5 8 24 55 38
2011 NU-01 0 20 20 13 40 7 0 21 57 15
2011 NU-04 0 36 0 9 45 9 0 40 60 11

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 13 28 15 20 23 1 0 41 44 182
2018 NU-01 7 30 13 24 26 0 0 38 50 109
2018 NU-02 33 22 17 19 6 3 0 57 26 36
2017 NU 20 26 14 24 15 1 0 46 40 173
2017 NU-01 17 27 12 26 17 2 0 44 43 113
2017 NU-02 28 34 21 10 7 0 0 62 17 29
2014 NU 8 32 13 23 24 0 0 40 47 184
2014 NU-01 7 30 11 25 26 0 0 37 51 123
2014 NU-02 19 33 24 10 14 0 0 52 24 21
2011 NU 11 32 13 26 18 0 0 42 45 38
2011 NU-01 13 27 7 27 27 0 0 40 53 15
2011 NU-04 18 27 18 18 18 0 0 45 36 11

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 15 26 24 19 16 0 1 41 35 182
2018 NU-01 8 23 28 23 17 0 1 31 41 109
2018 NU-02 42 28 17 11 3 0 0 69 14 36
2017 NU 20 26 20 16 17 1 0 46 34 172
2017 NU-01 17 27 20 15 21 1 0 44 36 112
2017 NU-02 34 34 10 17 3 0 0 69 21 29
2014 NU 14 28 23 18 17 0 0 41 35 184
2014 NU-01 11 27 25 20 18 0 0 37 37 123
2014 NU-02 33 33 19 5 10 0 0 67 14 21

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 23 32 17 18 10 0 0 55 28 182
2018 NU-01 17 29 20 21 13 0 0 46 34 109
2018 NU-02 42 36 6 17 0 0 0 78 17 36
2017 NU 22 39 17 14 8 1 0 61 22 173
2017 NU-01 21 37 17 15 9 1 0 59 24 113
2017 NU-02 28 45 21 7 0 0 0 72 7 29
2014 NU 15 43 15 18 10 0 0 58 28 184
2014 NU-01 13 41 16 20 11 0 0 54 30 123
2014 NU-02 29 33 14 19 5 0 0 62 24 21
2011 NU 24 34 16 11 16 0 0 58 26 38
2011 NU-01 40 20 7 13 20 0 0 60 33 15
2011 NU-04 9 55 0 9 27 0 0 64 36 11

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 10 24 21 20 21 4 0 35 42 179
2018 NU-01 6 21 23 22 26 2 0 28 49 109
2018 NU-02 26 38 12 15 6 3 0 67 21 34
2017 NU 12 26 17 22 17 6 0 40 41 172
2017 NU-01 9 30 17 22 17 5 0 41 42 112
2017 NU-02 24 24 21 10 14 7 0 52 26 29

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 35 36 9 12 7 0 0 72 19 181
2018 NU-01 33 38 9 13 7 0 0 71 20 109
2018 NU-02 51 29 6 11 3 0 0 80 14 35
2017 NU 40 33 8 12 8 0 0 73 19 172
2017 NU-01 39 35 6 12 8 0 0 74 19 113
2017 NU-02 39 43 11 7 0 0 0 82 7 28
2014 NU 30 33 7 17 14 0 0 62 31 183
2014 NU-01 31 32 4 20 13 0 0 63 33 122
2014 NU-02 33 33 19 0 14 0 0 67 14 21
2011 NU 26 34 16 13 11 0 0 61 24 38
2011 NU-01 33 20 7 20 20 0 0 53 40 15
2011 NU-04 18 55 18 0 9 0 0 73 9 11

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 16 20 34 14 11 0 4 38 26 180
2018 NU-01 13 15 36 19 12 0 6 30 33 107
2018 NU-02 25 28 28 11 6 0 3 54 17 36
2017 NU 28 35 20 8 5 0 5 66 13 173
2017 NU-01 26 35 17 10 6 0 6 65 17 113
2017 NU-02 31 45 21 0 0 0 3 79 0 29
2014 NU 29 35 21 5 3 1 6 69 9 184
2014 NU-01 28 33 24 4 2 0 8 66 7 123
2014 NU-02 29 48 19 5 0 0 0 76 5 21
2011 NU 29 29 21 11 8 0 3 59 19 38
2011 NU-01 40 7 27 20 7 0 0 47 27 15
2011 NU-04 27 45 9 9 9 0 0 73 18 11

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 NU 13 57 30 182
2018 NU-01 9 54 37 109
2018 NU-02 17 53 31 36
2017 NU 13 56 30 172
2017 NU-01 16 57 27 113
2017 NU-02 14 52 34 29
2014 NU 13 60 27 184
2014 NU-01 11 59 30 123
2014 NU-02 14 67 19 21
2011 NU 14 59 27 37
2011 NU-01 7 50 43 14
2011 NU-04 18 64 18 11

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 NU 57 4 13 17 4 4 23
2018 NU-01 30 10 30 10 10 10 10
2017 NU 48 9 13 22 0 9 23
2017 NU-01 50 11 11 22 0 6 18
2014 NU 50 8 0 25 9999 17 24
2014 NU-01 36 7 0 29 9999 29 14
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 45 40 8 7 1 1 0 85 7 182
2018 NU-01 39 42 10 6 1 1 0 82 7 109
2018 NU-02 53 33 6 8 0 0 0 86 8 36
2017 NU 43 38 9 6 4 0 0 81 10 172
2017 NU-01 48 38 6 4 4 0 0 86 8 112
2017 NU-02 34 41 14 7 3 0 0 76 10 29
2014 NU 31 43 15 7 3 0 0 74 10 183
2014 NU-01 29 46 15 7 4 0 0 75 11 122
2014 NU-02 33 48 10 5 5 0 0 81 10 21
2011 NU 39 45 5 5 5 0 0 84 11 38
2011 NU-01 33 53 0 7 7 0 0 87 13 15
2011 NU-04 45 36 9 0 9 0 0 82 9 11

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 20 37 20 17 5 1 0 58 22 181
2018 NU-01 17 39 23 16 6 1 0 56 21 109
2018 NU-02 31 31 17 20 0 0 0 63 20 35
2017 NU 20 45 16 12 6 1 0 65 18 172
2017 NU-01 20 46 16 8 8 1 0 68 16 112
2017 NU-02 14 48 21 17 0 0 0 62 17 29
2014 NU 15 48 24 7 3 3 0 65 10 184
2014 NU-01 13 49 24 8 2 3 0 64 11 123
2014 NU-02 19 48 19 10 5 0 0 67 14 21
2011 NU 29 21 24 13 11 3 0 51 24 38
2011 NU-01 27 20 33 0 13 7 0 50 14 15
2011 NU-04 36 18 9 18 18 0 0 55 36 11

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 21 31 30 12 5 1 1 17 53 182
2018 NU-01 24 34 29 8 4 1 0 12 58 109
2018 NU-02 11 33 28 17 8 0 3 26 46 36
2017 NU 10 27 31 17 10 2 2 28 39 173
2017 NU-01 10 26 30 19 12 3 1 32 37 113
2017 NU-02 3 21 59 7 7 0 3 14 25 29
2014 NU 8 23 33 19 10 3 3 31 34 184
2014 NU-01 7 23 31 23 11 2 3 36 31 123
2014 NU-02 10 24 52 10 5 0 0 14 33 21
2011 NU 16 29 34 5 11 0 5 17 47 38
2011 NU-01 13 27 27 13 13 0 7 29 43 15
2011 NU-04 18 27 36 0 18 0 0 18 45 11

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 13 20 30 20 12 4 2 34 35 179
2018 NU-01 17 24 31 15 8 5 0 24 43 108
2018 NU-02 3 11 25 42 14 0 6 59 15 36
2017 NU 8 19 32 21 14 3 3 37 29 173
2017 NU-01 9 18 29 23 16 3 3 41 28 113
2017 NU-02 7 17 38 21 14 3 0 36 25 29
2014 NU 9 18 30 23 13 4 4 39 29 184
2014 NU-01 7 15 26 29 15 4 4 48 24 123
2014 NU-02 10 33 33 19 5 0 0 24 43 21
2011 NU 8 18 32 16 18 3 5 37 29 38
2011 NU-01 13 7 40 20 13 0 7 36 21 15
2011 NU-04 9 18 27 9 36 0 0 45 27 11

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 12 20 27 22 10 3 6 35 35 181
2018 NU-01 14 20 29 20 7 2 7 31 38 108
2018 NU-02 6 25 22 31 11 3 3 44 32 36
2017 NU 11 15 23 23 18 3 7 46 29 172
2017 NU-01 9 17 20 23 21 3 7 49 29 112
2017 NU-02 21 7 38 17 14 0 3 32 29 29
2014 NU 7 16 29 19 12 4 14 38 28 184
2014 NU-01 5 14 27 19 15 5 15 43 23 123
2014 NU-02 14 29 48 10 0 0 0 10 43 21
2011 NU 16 11 26 11 16 8 13 33 33 38
2011 NU-01 20 13 27 13 13 0 13 31 38 15
2011 NU-04 9 0 18 18 27 9 18 63 13 11

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 27 24 30 11 5 1 2 16 53 181
2018 NU-01 29 27 28 7 5 2 2 12 58 109
2018 NU-02 25 8 39 22 3 0 3 26 34 36
2017 NU 16 22 29 15 13 3 2 29 40 172
2017 NU-01 20 21 24 16 14 4 2 32 43 112
2017 NU-02 7 10 55 21 7 0 0 28 17 29
2014 NU 9 16 29 27 10 2 6 41 27 182
2014 NU-01 7 13 31 29 11 2 7 44 22 122
2014 NU-02 10 19 29 29 10 0 5 40 30 21
2011 NU 18 18 24 18 8 0 13 30 42 38
2011 NU-01 13 27 7 33 7 0 13 46 46 15
2011 NU-04 36 9 36 0 18 0 0 18 45 11

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 27 23 23 14 9 3 2 24 53 182
2018 NU-01 31 26 16 13 10 3 2 24 60 109
2018 NU-02 14 22 39 17 3 3 3 21 38 36
2017 NU 15 19 23 16 18 2 6 38 37 173
2017 NU-01 19 17 21 17 18 3 5 38 39 113
2017 NU-02 3 14 34 24 24 0 0 48 17 29
2014 NU 16 18 34 17 8 3 4 27 37 184
2014 NU-01 14 15 38 19 7 2 4 28 31 123
2014 NU-02 19 33 33 5 10 0 0 14 52 21
2011 NU 18 29 32 5 8 3 5 14 51 38
2011 NU-01 20 33 33 7 0 0 7 7 57 15
2011 NU-04 9 27 36 0 18 9 0 20 40 11

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 9 12 21 29 20 2 8 54 23 181
2018 NU-01 8 10 27 29 17 2 7 50 20 108
2018 NU-02 8 6 19 36 22 0 8 64 15 36
2017 NU 3 14 20 24 25 3 11 57 20 173
2017 NU-01 4 16 16 28 26 3 8 60 22 113
2017 NU-02 3 10 28 10 28 0 21 48 17 29
2014 NU 4 5 17 31 23 5 15 68 11 183
2014 NU-01 2 6 16 34 24 5 15 71 9 122
2014 NU-02 10 10 14 29 19 0 19 59 24 21
2011 NU 0 13 24 16 26 5 16 53 17 38
2011 NU-01 0 27 40 13 7 0 13 23 31 15
2011 NU-04 0 9 9 18 45 9 9 78 11 11

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 26 30 24 11 6 2 1 18 57 182
2018 NU-01 33 32 25 5 5 0 1 9 66 109
2018 NU-02 8 31 31 19 6 3 3 26 41 36
2017 NU 21 23 30 9 13 1 4 23 46 173
2017 NU-01 19 22 32 9 12 1 4 22 44 113
2017 NU-02 17 28 24 14 14 0 3 29 46 29
2014 NU 22 26 32 10 3 3 3 15 51 182
2014 NU-01 26 20 34 10 4 3 2 15 49 121
2014 NU-02 10 43 38 10 0 0 0 10 52 21

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 32 37 10 12 8 1 0 69 20 178
2018 NU-01 30 38 12 9 10 1 0 68 19 105
2018 NU-02 44 36 6 11 3 0 0 81 14 36
2017 NU 35 31 10 12 10 1 0 67 23 173
2017 NU-01 34 34 8 12 12 1 0 68 24 113
2017 NU-02 45 24 17 3 10 0 0 69 14 29
2014 NU 37 28 9 13 10 3 0 67 24 183
2014 NU-01 35 31 7 15 11 1 0 66 26 123
2014 NU-02 38 24 19 10 5 5 0 65 15 21

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 38 36 11 9 6 0 0 74 15 177
2018 NU-01 39 36 10 9 7 0 0 75 15 105
2018 NU-02 42 31 11 11 6 0 0 72 17 36
2017 NU 31 42 6 13 7 0 0 74 20 172
2017 NU-01 30 44 4 13 8 0 0 74 21 112
2017 NU-02 31 38 14 10 7 0 0 69 17 29
2014 NU 33 42 10 11 3 1 0 75 15 184
2014 NU-01 33 42 9 12 4 0 0 75 16 123
2014 NU-02 24 48 5 19 0 5 0 75 20 21

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 27 44 21 3 4 1 0 72 7 179
2018 NU-01 26 43 21 3 6 1 0 70 9 106
2018 NU-02 39 44 11 3 3 0 0 83 6 36

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 37 37 16 4 4 2 0 75 9 180
2018 NU-01 35 36 20 5 4 2 0 71 9 107
2018 NU-02 42 42 8 3 3 3 0 86 6 36
2017 NU 34 37 18 2 4 4 1 75 7 173
2017 NU-01 36 37 18 3 4 2 0 75 7 113
2017 NU-02 28 41 7 0 3 17 3 87 4 29
2014 NU 37 34 18 4 2 4 1 75 6 184
2014 NU-01 38 36 15 4 2 4 1 78 6 123
2014 NU-02 38 24 33 5 0 0 0 62 5 21

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 36 30 20 10 3 1 0 67 13 178
2018 NU-01 32 30 22 9 6 1 0 62 15 107
2018 NU-02 47 35 15 3 0 0 0 82 3 34
2017 NU 23 49 16 6 5 2 0 73 11 172
2017 NU-01 23 51 15 5 5 1 0 74 11 113
2017 NU-02 18 54 11 11 0 7 0 77 12 28
2014 NU 29 34 16 13 4 3 1 66 17 184
2014 NU-01 32 31 19 14 2 2 1 65 16 123
2014 NU-02 29 29 14 24 5 0 0 57 29 21
2011 NU 29 21 16 24 11 0 0 50 34 38
2011 NU-01 20 20 7 33 20 0 0 40 53 15
2011 NU-04 45 9 18 18 9 0 0 55 27 11

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 38 42 10 6 5 0 0 79 11 180
2018 NU-01 31 44 11 6 6 0 0 76 13 108
2018 NU-02 54 31 11 0 3 0 0 86 3 35
2017 NU 32 47 11 6 4 0 0 79 10 172
2017 NU-01 31 51 8 5 5 0 0 81 11 113
2017 NU-02 32 43 14 7 4 0 0 75 11 28
2014 NU 35 35 11 11 7 0 0 71 18 184
2014 NU-01 35 38 10 12 5 0 0 73 17 123
2014 NU-02 43 19 24 5 10 0 0 62 14 21
2011 NU 32 8 18 21 21 0 0 39 42 38
2011 NU-01 27 7 13 20 33 0 0 33 53 15
2011 NU-04 36 0 9 36 18 0 0 36 55 11

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 18 24 26 9 13 6 3 47 24 178
2018 NU-01 12 26 30 10 14 5 3 41 27 105
2018 NU-02 28 25 25 6 8 3 6 58 15 36
2017 NU 18 30 15 17 15 5 1 50 34 173
2017 NU-01 17 30 16 15 19 3 1 49 35 113
2017 NU-02 21 28 10 24 7 7 3 54 35 29
2014 NU 16 30 20 16 11 5 2 50 29 184
2014 NU-01 15 30 20 18 11 3 2 48 31 123
2014 NU-02 24 29 24 14 5 5 0 55 20 21

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 23 34 18 13 9 2 1 59 23 182
2018 NU-01 18 36 21 14 8 1 2 56 23 109
2018 NU-02 33 28 14 17 6 3 0 63 23 36
2017 NU 30 36 13 9 8 4 1 69 17 172
2017 NU-01 34 32 14 8 9 2 1 68 17 112
2017 NU-02 24 48 7 10 7 3 0 75 18 29
2014 NU 39 39 7 9 5 2 1 79 14 184
2014 NU-01 39 40 6 9 3 2 1 82 13 123
2014 NU-02 43 33 14 0 10 0 0 76 10 21
2011 NU 39 32 5 11 8 5 0 75 19 38
2011 NU-01 47 20 7 13 13 0 0 67 27 15
2011 NU-04 27 36 9 9 9 9 0 70 20 11

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 23 35 23 10 8 0 0 58 19 181
2018 NU-01 19 38 20 11 11 0 0 57 22 108
2018 NU-02 36 25 31 6 3 0 0 61 8 36

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 14 23 18 18 17 9 1 41 38 180
2018 NU-01 14 24 19 13 22 7 1 41 38 108
2018 NU-02 19 25 22 19 6 8 0 48 27 36
2017 NU 14 28 18 16 13 10 2 48 32 173
2017 NU-01 13 29 16 18 13 9 2 47 35 113
2017 NU-02 10 31 21 10 14 10 3 48 28 29
2014 NU 10 26 21 13 14 15 0 43 32 183
2014 NU-01 10 27 20 14 14 15 0 43 33 122
2014 NU-02 14 24 24 10 14 14 0 44 28 21
2011 NU 8 18 21 13 29 11 0 29 47 38
2011 NU-01 7 13 13 20 40 7 0 21 64 15
2011 NU-04 0 18 18 18 27 18 0 22 56 11

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NU 21 79 180
2018 NU-01 19 81 107
2018 NU-02 19 81 36

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 NU 71 38
2018 NU-01 65 20

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 NU 42 38
2018 NU-01 45 20

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 NU 0 38
2018 NU-01 0 20

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 NU 0 38
2018 NU-01 0 20

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 NU 32 38
2018 NU-01 40 20

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 NU 42 38
2018 NU-01 45 20

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 NU 34 38
2018 NU-01 40 20

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 NU 37 38
2018 NU-01 50 20

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 NU 16 38

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 NU 13 38

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 NU 68 38
2018 NU-01 75 20

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 NU 42 38
2018 NU-01 40 20

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 NU 0 38
2018 NU-01 0 20

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 NU 34 38
2018 NU-01 30 20

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 NU 16 38
2018 NU-01 25 20

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 NU 32 38

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 NU 55 38
2018 NU-01 60 20

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 NU 16 38

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 NU 21 38

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 NU 0 38
2018 NU-01 0 20

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 NU 32 38

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 NU 13 38

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 NU 0 38
2018 NU-01 0 20

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 NU 13 38

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 NU 13 38

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 NU 13 38

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 NU 29 38
2018 NU-01 25 20

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 NU 32 38
2018 NU-01 25 20

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 NU 0 38
2018 NU-01 0 20

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 NU 66 38
2018 NU-01 65 20

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 NU 21 38
2018 NU-01 30 20

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 3 12 33 11 12 24 5 21 32 180
2018 NU-01 2 8 36 15 11 22 6 14 36 107
2018 NU-02 6 25 19 8 8 31 3 46 25 36
2017 NU 7 13 23 9 12 30 7 31 33 173
2017 NU-01 7 16 21 9 12 29 6 36 32 113
2017 NU-02 3 3 21 10 7 38 17 15 38 29
2014 NU 8 13 26 8 5 33 7 35 22 183
2014 NU-01 9 14 20 11 4 35 7 40 26 122
2014 NU-02 10 19 33 0 5 29 5 43 7 21

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 12 31 28 12 6 10 1 48 20 180
2018 NU-01 12 30 30 11 7 9 1 47 20 107
2018 NU-02 11 36 22 17 0 14 0 55 19 36
2017 NU 19 30 17 12 9 13 1 56 24 172
2017 NU-01 22 31 18 10 9 10 0 59 21 112
2017 NU-02 7 31 14 21 0 21 7 52 29 29
2014 NU 16 22 31 10 4 15 1 46 17 183
2014 NU-01 17 25 25 12 3 17 1 51 19 122
2014 NU-02 10 29 43 10 5 5 0 40 15 21
2011 NU 11 30 22 16 16 5 0 43 34 37
2011 NU-01 0 33 7 27 20 13 0 38 54 15
2011 NU-04 18 27 27 9 18 0 0 45 27 11

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NU 7 93 182
2018 NU-01 7 93 109

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 NU 42 12

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 NU 0 12

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 NU 0 12

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 NU 0 12

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 NU 0 12

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 NU 0 12

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 NU 0 12

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 NU 0 12

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 NU 0 12

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 NU 0 12

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 NU 50 12

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 NU 0 12

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 NU 42 12

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 NU 0 12

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 NU 0 12

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 NU 0 10

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 NU 0 10

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 NU 0 10

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 NU 0 10

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 NU 0 10

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 NU 0 10

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 NU 0 10

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 NU 0 10

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 NU 0 10

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 NU 0 10

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 NU 0 10

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 4 12 37 2 6 33 6 27 13 181
2018 NU-01 2 10 41 3 8 31 5 19 17 108
2018 NU-02 8 22 19 3 0 44 3 58 5 36
2017 NU 8 20 22 3 4 33 9 48 13 172
2017 NU-01 8 19 23 2 5 33 10 48 12 113
2017 NU-02 3 17 21 7 0 38 14 43 14 29
2014 NU 7 7 29 5 9 33 11 25 24 184
2014 NU-01 8 8 24 4 8 36 11 31 23 123
2014 NU-02 5 0 52 5 5 24 10 7 14 21

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 17 31 28 4 4 14 2 57 11 181
2018 NU-01 15 35 28 6 6 9 2 56 12 109
2018 NU-02 17 31 20 6 3 23 0 63 11 35
2017 NU 23 35 19 4 3 15 1 69 9 172
2017 NU-01 26 32 21 4 4 13 1 67 8 112
2017 NU-02 17 45 3 3 3 24 3 86 10 29
2014 NU 17 25 22 9 7 16 3 52 20 184
2014 NU-01 16 24 22 10 5 20 2 53 19 123
2014 NU-02 19 19 38 14 5 5 0 40 20 21
2011 NU 22 19 14 11 30 5 0 43 43 37
2011 NU-01 13 13 7 7 47 13 0 31 62 15
2011 NU-04 27 27 9 18 18 0 0 55 36 11
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 56 25 9 3 5 1 1 82 8 180
2018 NU-01 51 28 10 3 6 2 0 80 9 108
2018 NU-02 67 17 8 6 3 0 0 83 8 36
2017 NU 49 26 13 6 4 2 0 77 10 172
2017 NU-01 50 26 10 6 4 4 0 79 11 113
2017 NU-02 50 21 21 4 4 0 0 71 7 28

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 21 34 18 14 12 1 0 55 27 180
2018 NU-01 22 33 14 17 13 1 0 56 30 108
2018 NU-02 17 37 34 9 3 0 0 54 11 35
2017 NU 18 35 16 14 14 3 0 54 29 173
2017 NU-01 18 38 14 14 13 2 0 58 28 113
2017 NU-02 10 31 24 7 17 10 0 46 27 29

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 15 26 15 22 20 1 0 42 43 181
2018 NU-01 17 24 13 24 22 0 0 41 46 109
2018 NU-02 11 31 26 23 9 0 0 43 31 35
2017 NU 12 30 16 23 16 2 0 43 40 171
2017 NU-01 11 31 16 25 16 0 0 43 41 112
2017 NU-02 14 34 17 17 10 7 0 52 30 29

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 6 17 16 22 39 0 1 23 61 180
2018 NU-01 6 19 16 20 38 0 1 25 59 108
2018 NU-02 6 22 19 25 28 0 0 28 53 36
2017 NU 12 27 16 22 23 1 0 39 45 170
2017 NU-01 8 30 17 21 24 0 0 38 45 111
2017 NU-02 17 21 14 24 24 0 0 38 48 29

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 3 17 27 24 28 0 1 20 53 180
2018 NU-01 3 11 28 24 33 0 1 14 58 107
2018 NU-02 3 36 28 19 14 0 0 39 33 36
2017 NU 9 25 30 17 17 0 2 34 35 173
2017 NU-01 8 24 27 17 21 0 3 33 39 113
2017 NU-02 14 24 45 14 3 0 0 38 17 29

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 8 20 24 18 27 1 2 30 45 177
2018 NU-01 7 17 26 20 28 1 1 25 49 107
2018 NU-02 9 43 17 11 17 0 3 53 29 35
2017 NU 14 25 26 17 15 0 3 41 33 172
2017 NU-01 15 25 22 16 19 0 3 41 36 113
2017 NU-02 17 38 31 10 3 0 0 55 14 29

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 9 21 28 17 22 2 2 31 40 180
2018 NU-01 7 20 24 19 26 2 2 28 47 107
2018 NU-02 17 31 31 14 6 0 3 49 20 36
2017 NU 16 23 25 14 18 2 2 41 33 173
2017 NU-01 16 22 23 13 21 3 2 40 36 113
2017 NU-02 21 24 45 7 0 0 3 46 7 29

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 54 19 5 4 2 0 17 87 7 181
2018 NU-01 52 19 4 4 2 0 20 88 7 108
2018 NU-02 50 19 8 8 3 0 11 78 13 36
2017 NU 51 22 6 1 2 1 19 89 4 172
2017 NU-01 51 19 4 2 2 0 22 90 5 112
2017 NU-02 38 34 7 0 0 0 21 91 0 29

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 22 25 21 12 18 0 2 49 30 181
2018 NU-01 20 24 23 10 19 0 3 46 30 108
2018 NU-02 17 42 17 11 14 0 0 58 25 36
2017 NU 23 39 20 12 5 0 1 63 16 172
2017 NU-01 23 37 22 13 5 0 0 60 18 112
2017 NU-02 24 55 17 3 0 0 0 79 3 29

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 14 25 28 14 16 1 1 40 31 180
2018 NU-01 10 22 32 16 18 1 1 33 34 108
2018 NU-02 20 31 26 17 6 0 0 51 23 35
2017 NU 20 31 21 16 9 1 2 53 26 173
2017 NU-01 18 31 23 19 9 0 0 49 27 113
2017 NU-02 34 17 28 14 0 0 7 56 15 29

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 10 27 27 16 19 1 1 37 36 181
2018 NU-01 7 23 29 17 22 0 1 31 40 109
2018 NU-02 11 37 26 17 9 0 0 49 26 35
2017 NU 20 30 23 18 7 1 2 51 25 173
2017 NU-01 21 28 21 20 7 0 2 50 28 113
2017 NU-02 17 31 34 17 0 0 0 48 17 29

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 26 27 23 12 10 2 1 55 22 182
2018 NU-01 22 27 25 14 10 2 1 50 25 109
2018 NU-02 39 31 22 6 3 0 0 69 8 36
2017 NU 27 38 17 10 5 0 3 68 15 172
2017 NU-01 30 38 16 8 5 0 3 70 14 112
2017 NU-02 21 34 21 17 3 0 3 57 21 29

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 17 29 25 16 13 0 0 46 29 178
2018 NU-01 12 27 29 18 13 0 0 40 31 106
2018 NU-02 22 33 19 19 6 0 0 56 25 36
2017 NU 25 28 24 15 6 1 2 54 21 172
2017 NU-01 25 28 25 13 6 1 3 55 19 112
2017 NU-02 21 34 24 17 0 0 3 57 18 29

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 26 30 23 6 15 0 1 56 21 181
2018 NU-01 19 31 23 7 18 0 2 51 25 108
2018 NU-02 31 33 22 3 11 0 0 64 14 36
2017 NU 27 28 25 9 9 0 1 56 19 173
2017 NU-01 26 28 26 10 11 0 0 54 20 113
2017 NU-02 24 38 21 7 7 0 3 64 14 29

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 49 22 9 4 8 0 8 77 13 180
2018 NU-01 42 25 11 5 7 0 10 74 13 109
2018 NU-02 71 14 3 3 3 0 6 91 6 35

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 61 14 8 3 4 0 9 82 8 181
2018 NU-01 60 15 8 1 6 0 11 84 7 109
2018 NU-02 75 11 8 3 0 0 3 89 3 36
2017 NU 67 16 2 5 3 1 6 89 8 172
2017 NU-01 69 13 4 6 3 1 5 87 10 112
2017 NU-02 66 21 0 0 0 0 14 100 0 29

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 53 27 12 3 3 1 2 82 6 180
2018 NU-01 50 34 11 2 2 0 2 85 4 107
2018 NU-02 61 14 14 8 3 0 0 75 11 36
2017 NU 50 35 8 2 3 0 2 87 5 172
2017 NU-01 49 38 9 2 3 0 0 87 4 112
2017 NU-02 48 28 7 3 3 0 10 85 8 29

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 54 26 7 7 6 1 1 80 12 181
2018 NU-01 51 30 6 7 6 0 1 81 13 108
2018 NU-02 61 19 8 8 0 3 0 83 9 36
2017 NU 64 20 7 4 2 0 3 86 7 171
2017 NU-01 64 20 7 5 3 0 1 85 8 111
2017 NU-02 62 24 3 0 0 0 10 96 0 29

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 40 5 3 0 0 1 51 93 0 177
2018 NU-01 40 2 2 0 0 1 56 96 0 108
2018 NU-02 37 11 3 0 0 0 49 94 0 35
2017 NU 45 8 2 0 0 1 45 97 0 171
2017 NU-01 44 7 1 0 0 1 47 98 0 111
2017 NU-02 45 7 7 0 0 0 41 88 0 29

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 38 20 16 8 9 1 8 64 18 182
2018 NU-01 33 25 16 7 12 0 7 62 21 109
2018 NU-02 47 14 17 14 3 3 3 65 18 36
2017 NU 50 31 8 2 2 0 6 86 5 172
2017 NU-01 48 32 9 3 4 0 4 84 7 112
2017 NU-02 52 31 10 0 0 0 7 89 0 29

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 72 12 4 2 2 0 8 92 4 181
2018 NU-01 70 13 4 3 3 0 8 90 6 109
2018 NU-02 86 11 0 0 0 0 3 100 0 36
2017 NU 74 13 5 0 1 1 6 93 1 172
2017 NU-01 73 16 5 0 2 0 4 93 2 112
2017 NU-02 79 3 3 0 0 0 14 96 0 29

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 43 30 16 4 4 0 2 75 8 178
2018 NU-01 39 33 17 5 3 0 4 75 8 107
2018 NU-02 51 23 14 6 6 0 0 74 11 35
2017 NU 45 35 11 2 3 0 4 83 5 173
2017 NU-01 40 37 12 4 4 0 4 80 7 113
2017 NU-02 76 14 7 0 0 0 3 93 0 29

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 5 27 40 19 8 0 0 32 27 179
2018 NU-01 6 24 38 21 10 0 0 30 32 107
2018 NU-02 3 43 43 9 3 0 0 46 11 35
2017 NU 9 34 41 8 8 0 0 43 16 173
2017 NU-01 10 30 43 9 9 0 0 40 18 113
2017 NU-02 3 55 38 3 0 0 0 59 3 29

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 20 27 36 13 3 0 0 17 47 179
2018 NU-01 23 27 32 15 3 0 0 18 50 107
2018 NU-02 8 25 50 11 6 0 0 17 33 36
2017 NU 12 19 39 21 7 0 1 29 31 173
2017 NU-01 12 19 40 21 6 0 1 28 32 113
2017 NU-02 17 7 45 21 10 0 0 31 24 29
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 5 23 23 28 22 0 0 5 95 181
2018 NU-01 6 27 22 24 21 0 0 6 94 108
2018 NU-02 3 25 19 31 22 0 0 3 97 36
2017 NU 25 27 21 10 16 1 0 26 74 173
2017 NU-01 26 22 25 10 16 1 0 26 74 113
2017 NU-02 21 41 7 10 21 0 0 21 79 29

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 NU 21 172
2018 NU-01 25 102
2018 NU-02 14 35
2017 NU 22 127
2017 NU-01 23 82
2017 NU-02 22 23

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 NU 53 172
2018 NU-01 52 102
2018 NU-02 60 35
2017 NU 23 127
2017 NU-01 24 82
2017 NU-02 13 23

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 NU 19 172
2018 NU-01 17 102
2018 NU-02 14 35
2017 NU 16 127
2017 NU-01 14 82
2017 NU-02 22 23

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 NU 33 172
2018 NU-01 29 102
2018 NU-02 43 35
2017 NU 38 127
2017 NU-01 34 82
2017 NU-02 57 23

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 NU 7 172
2018 NU-01 9 102
2018 NU-02 3 35
2017 NU 2 127
2017 NU-01 2 82
2017 NU-02 0 23

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 NU 58 172
2018 NU-01 65 102
2018 NU-02 51 35

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 NU 35 172
2018 NU-01 31 102
2018 NU-02 31 35
2017 NU 54 127
2017 NU-01 50 82
2017 NU-02 70 23

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 NU 4 36 16 18 6 20 162
2018 NU-01 3 43 12 18 7 16 99
2018 NU-02 9 29 18 21 3 21 34
2017 NU 9 46 23 6 3 12 125
2017 NU-01 10 42 25 7 2 14 81
2017 NU-02 13 39 26 0 4 17 23

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NU 11 89 172
2018 NU-01 12 88 102
2018 NU-02 6 94 35

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 28 19 13 8 17 2 13 55 29 180
2018 NU-01 24 21 11 11 17 3 13 54 33 108
2018 NU-02 39 11 22 3 14 0 11 56 19 36

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 4 19 16 18 39 1 4 24 60 171
2018 NU-01 3 19 14 20 40 0 5 23 63 102
2018 NU-02 6 14 26 20 31 3 0 21 53 35
2017 NU 12 24 16 14 22 1 11 41 41 128
2017 NU-01 13 28 13 13 19 1 12 47 38 83
2017 NU-02 4 9 26 17 30 0 13 15 55 23

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 1 5 9 20 59 1 6 6 85 172
2018 NU-01 0 6 6 21 58 1 9 7 87 102
2018 NU-02 3 0 17 17 60 0 3 3 79 35
2017 NU 3 10 10 17 46 3 10 15 73 127
2017 NU-01 1 13 10 18 44 5 8 17 72 83
2017 NU-02 5 5 9 18 45 0 18 11 78 22
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