2018 Public Service Employee Survey Results by Theme for Employment and Social Development Canada by Question 77. What is your current employee status?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	32	42	12	8	5	75	13	11257
2018	Term	35	43	12	7	3	77	10	2770
2018	Casual	44	39	10	4	3	83	7	318
2018	Student	28	47	17	6	2	76	8	222
2017	Indeterminate (permanent)	31	45	11	8	5	76	13	11698
2017	Term	34	43	12	7	4	77	11	3405
2017	Casual	49	36	8	4	3	85	8	389
2017	Student	32	42	15	7	5	74	12	260
2014	Indeterminate (permanent)	25	46	13	9	6	71	16	12751
2014	Term	30	45	12	8	5	76	12	2012
2014	Casual	39	43	11	5	2	82	7	256
2014	Student	32	42	14	8	4	73	12	174
2014	Governor-in-council appointment	83	10	4	4	0	93	4	28
2011	Indeterminate (permanent)	31	42	12	9	6	72	15	14959
2011	Term	35	37	12	9	7	72	16	1504
2011	Casual	53	30	6	6	7	82	12	110
2011	Student	36	38	17	7	2	74	9	232
2008	Indeterminate (permanent)	32	42	11	9	5	75	14	13443
2008	Term	34	41	15	6	4	74	11	1026
2008	Casual	48	35	10	3	4	83	7	72
2008	Student	28	43	9	9	10	72	19	33

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	28	37	15	11	9	0	0	65	20	11252
2018	Term	30	39	17	9	4	0	0	70	13	2775
2018	Casual	48	34	10	6	3	0	0	82	8	315
2018	Student	42	40	8	9	0	1	0	83	9	224
2017	Indeterminate (permanent)	25	38	15	12	10	0	0	63	22	11689
2017	Term	32	37	17	8	6	0	0	69	15	3401
2017	Casual	45	33	14	4	4	1	0	78	8	389
2017	Student	40	41	8	5	4	0	1	82	10	260

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	50	35	9	4	2	85	6	11180
2018	Term	49	36	10	3	1	86	4	2758
2018	Casual	56	28	10	4	2	85	6	315
2018	Student	39	40	14	5	1	79	7	223
2017	Indeterminate (permanent)	50	36	9	3	2	86	5	11678
2017	Term	52	33	10	3	1	85	4	3397
2017	Casual	61	29	7	2	2	90	3	388
2017	Student	43	37	14	4	1	81	5	259
2014	Indeterminate (permanent)	56	31	9	3	2	87	4	12744
2014	Term	58	30	8	2	2	89	4	2011
2014	Casual	63	26	9	2	1	89	2	256
2014	Student	55	31	9	4	1	86	5	174
2014	Governor-in-council appointment	90	4	6	0	0	94	0	28
2011	Indeterminate (permanent)	55	32	8	3	2	87	5	14975
2011	Term	55	30	9	3	2	85	5	1507
2011	Casual	62	24	10	4	1	86	5	109
2011	Student	48	40	9	2	0	89	2	233

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	37	40	12	6	4	0	0	78	10	11271
2018	Term	42	38	12	5	3	0	0	80	8	2780
2018	Casual	57	29	7	3	3	0	0	87	6	317
2018	Student	42	39	12	6	1	0	0	81	7	223
2017	Indeterminate (permanent)	36	41	12	6	4	0	0	78	10	11659
2017	Term	42	37	12	6	3	0	0	79	9	3391
2017	Casual	58	30	7	2	3	0	0	89	5	387
2017	Student	43	37	10	6	3	0	1	81	9	258
2014	Indeterminate (permanent)	33	42	13	7	5	0	0	75	12	12745
2014	Term	39	39	12	5	4	0	0	78	10	2010
2014	Casual	53	34	7	4	2	0	0	87	6	255
2014	Student	45	37	10	5	2	1	0	83	7	174
2014	Governor-in-council appointment	81	19	0	0	0	0	0	100	0	26
2011	Indeterminate (permanent)	35	42	11	7	4	0	0	78	12	14978
2011	Term	39	36	11	8	5	0	0	76	14	1508
2011	Casual	56	31	6	3	4	0	0	87	7	111
2011	Student	39	46	11	3	1	0	0	85	4	232
2008	Indeterminate (permanent)	37	43	9	7	4	0	0	80	11	13552
2008	Term	39	40	11	6	4	0	0	79	10	1028
2008	Casual	55	34	9	0	3	0	0	89	3	72
2008	Student	46	31	6	11	6	0	0	77	17	33

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	33	34	17	9	7	1	0	67	16	11251
2018	Term	49	30	13	4	3	1	0	80	7	2780
2018	Casual	61	28	7	2	1	0	0	90	3	317
2018	Student	58	27	10	3	1	0	0	85	4	221
2017	Indeterminate (permanent)	29	35	18	10	7	1	0	65	17	11682
2017	Term	47	31	12	6	3	1	0	79	9	3396
2017	Casual	58	29	6	6	1	0	0	87	7	390
2017	Student	56	29	9	2	3	1	1	86	5	258
2014	Indeterminate (permanent)	19	35	20	14	10	1	0	55	25	12756
2014	Term	34	37	14	8	5	1	0	72	13	2011
2014	Casual	50	34	8	5	2	1	0	84	7	256
2014	Student	56	28	10	5	1	0	0	85	6	174
2014	Governor-in-council appointment	76	16	4	4	0	0	0	93	4	28
2011	Indeterminate (permanent)	21	35	21	13	10	1	0	56	23	14961
2011	Term	30	32	17	11	9	1	0	62	20	1509
2011	Casual	44	35	8	4	6	1	2	81	10	110
2011	Student	42	38	12	5	2	0	0	81	7	230

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	31	36	17	10	6	0	67	16	11202
2018	Term	47	32	12	5	3	1	80	8	2754
2018	Casual	59	32	5	4	1	0	91	4	311
2018	Student	55	36	6	3	1	0	90	4	221
2017	Indeterminate (permanent)	28	38	17	10	6	0	67	16	11685
2017	Term	45	34	12	6	3	0	80	9	3400
2017	Casual	57	30	7	5	1	0	86	6	390
2017	Student	54	29	10	3	3	1	84	6	259
2014	Indeterminate (permanent)	19	37	20	14	9	1	57	23	12750
2014	Term	33	39	14	9	5	0	72	14	2011
2014	Casual	46	38	8	6	1	1	85	7	256
2014	Student	55	26	14	5	1	0	81	5	174
2014	Governor-in-council appointment	76	16	4	4	0	0	93	4	28
2011	Indeterminate (permanent)	20	37	19	13	9	1	58	23	14937
2011	Term	27	34	17	12	9	0	62	21	1506
2011	Casual	46	29	12	7	6	1	76	12	108
2011	Student	40	38	13	5	2	1	80	7	231
2008	Indeterminate (permanent)	22	39	17	14	8	0	61	22	13528
2008	Term	34	42	13	7	4	0	77	11	1025
2008	Casual	47	34	9	6	4	1	82	10	73
2008	Student	38	33	8	18	2	0	71	20	33

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	27	25	20	14	11	4	0	53	25	11278
2018	Term	31	22	22	12	8	5	0	56	21	2779
2018	Casual	44	22	15	8	4	5	2	71	12	315
2018	Student	39	20	16	10	6	7	0	64	18	220
2017	Indeterminate (permanent)	25	25	20	13	11	5	0	54	25	11690
2017	Term	30	23	19	12	9	6	0	57	23	3401
2017	Casual	42	21	16	5	5	8	5	71	11	389
2017	Student	34	21	17	12	7	6	3	61	21	259
2014	Indeterminate (permanent)	20	25	20	17	13	5	0	47	32	12748
2014	Term	25	24	19	15	12	5	0	52	28	2010
2014	Casual	31	23	17	8	9	7	6	61	19	256
2014	Student	29	20	22	15	4	9	1	54	21	174
2014	Governor-in-council appointment	68	7	0	4	4	6	11	91	9	28
2011	Indeterminate (permanent)	22	25	19	15	12	6	0	51	29	14954
2011	Term	27	20	17	14	16	5	1	50	32	1506
2011	Casual	37	18	15	12	8	5	6	62	22	110
2011	Student	30	22	19	13	7	8	1	57	22	230
2008	Indeterminate (permanent)	22	28	18	16	11	5	1	53	28	13534
2008	Term	22	26	20	17	10	5	0	51	28	1027
2008	Casual	45	17	13	11	8	2	3	65	20	73
2008	Student	19	26	12	19	13	8	2	51	36	33

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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	44	31	11	6	4	2	1	77	11	11241
2018	Term	54	28	9	4	2	2	0	84	6	2769
2018	Casual	59	24	7	4	1	2	1	87	5	317
2018	Student	61	26	8	3	1	1	0	88	5	223
2017	Indeterminate (permanent)	43	33	11	6	4	2	1	78	10	11693
2017	Term	55	27	9	4	2	2	1	85	6	3405
2017	Casual	54	27	10	3	2	4	1	85	5	389
2017	Student	57	28	7	4	1	2	1	88	5	260
2014	Indeterminate (permanent)	39	33	13	7	5	2	0	74	12	12757
2014	Term	50	29	10	4	3	3	1	82	7	2010
2014	Casual	57	32	5	2	1	2	1	92	3	256
2014	Student	62	23	11	1	1	3	0	87	2	174
2014	Governor-in-council appointment	75	17	4	0	0	4	0	96	0	28
2011	Indeterminate (permanent)	38	33	14	8	5	2	0	73	13	14973
2011	Term	48	29	12	5	3	2	0	79	9	1510
2011	Casual	56	26	11	2	2	1	3	85	4	111
2011	Student	52	32	8	4	1	2	0	87	5	232
2008	Indeterminate (permanent)	35	33	14	9	7	3	1	70	16	13549
2008	Term	44	32	11	5	5	3	0	79	10	1026
2008	Casual	47	38	3	6	3	2	1	88	9	73
2008	Student	45	25	5	10	11	5	0	74	21	33

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	42	34	11	8	5	1	0	77	12	11206
2018	Term	52	30	9	5	3	1	1	83	8	2769
2018	Casual	54	29	7	6	2	1	1	85	8	318
2018	Student	57	30	4	7	1	1	0	87	9	223
2017	Indeterminate (permanent)	42	35	10	8	5	1	0	78	12	11691
2017	Term	53	30	9	5	2	1	1	84	7	3394
2017	Casual	52	31	9	4	3	0	1	84	6	387
2017	Student	56	29	9	4	1	1	0	86	5	260
2014	Indeterminate (permanent)	37	36	11	9	5	1	0	74	14	12754
2014	Term	48	33	9	5	4	1	0	82	9	2008
2014	Casual	52	36	6	3	1	1	0	89	4	256
2014	Student	56	27	10	5	2	1	0	83	7	174
2014	Governor-in-council appointment	83	15	3	0	0	0	0	97	0	28
2011	Indeterminate (permanent)	36	37	11	10	6	1	0	73	16	14963
2011	Term	45	32	10	8	5	1	0	77	13	1506
2011	Casual	55	29	4	8	2	2	1	86	10	111
2011	Student	51	31	7	9	1	0	1	83	10	233
2008	Indeterminate (permanent)	33	36	11	11	8	1	0	70	19	13533
2008	Term	40	34	11	8	5	1	0	75	13	1025
2008	Casual	47	34	9	1	7	2	0	83	9	73
2008	Student	36	32	9	4	14	5	0	71	19	33

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	46	29	12	7	5	0	0	76	12	11249
2018	Term	54	27	10	5	3	1	0	82	8	2773
2018	Casual	59	27	9	3	1	0	0	87	4	317
2018	Student	60	27	5	6	1	0	0	88	8	222
2017	Indeterminate (permanent)	49	29	10	6	5	0	0	78	11	11672
2017	Term	56	27	9	5	3	0	0	83	8	3397
2017	Casual	62	25	6	4	2	1	0	88	7	386
2017	Student	63	21	11	2	3	0	0	85	5	260
2014	Indeterminate (permanent)	43	31	12	7	6	0	0	75	13	12747
2014	Term	50	31	9	5	4	0	0	82	9	2006
2014	Casual	59	28	8	3	1	0	0	88	4	256
2014	Student	64	23	6	6	1	0	0	87	7	174
2014	Governor-in-council appointment	83	10	4	0	0	0	4	96	0	28

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	27	32	18	8	6	9	0	65	16	11299
2018	Term	42	27	14	4	2	10	1	78	7	2788
2018	Casual	55	22	8	2	1	11	1	87	3	317
2018	Student	51	25	11	2	0	11	0	85	3	224
2017	Indeterminate (permanent)	26	32	16	9	7	10	0	64	17	11701
2017	Term	42	27	11	4	3	12	1	80	8	3405
2017	Casual	46	27	10	3	1	12	1	84	5	390
2017	Student	53	23	5	4	0	13	2	90	4	259
2014	Indeterminate (permanent)	20	32	18	10	7	11	0	60	20	12748
2014	Term	36	29	14	6	4	11	0	74	11	2009
2014	Casual	41	26	12	3	1	16	1	81	5	256
2014	Student	55	21	6	3	1	14	2	89	4	174
2014	Governor-in-council appointment	66	14	10	0	0	11	0	89	0	28
2011	Indeterminate (permanent)	20	29	21	11	9	10	1	55	22	14973
2011	Term	31	29	18	7	5	10	1	67	13	1507
2011	Casual	35	31	13	3	4	12	2	77	8	111
2011	Student	40	30	14	6	1	8	1	77	7	232

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	25	33	19	12	8	3	0	59	21	11261
2018	Term	40	30	15	6	3	5	0	75	10	2779
2018	Casual	52	26	9	5	2	6	0	83	7	318
2018	Student	52	26	10	3	2	7	0	85	5	223
2017	Indeterminate (permanent)	23	33	19	12	9	3	0	58	22	11697
2017	Term	41	30	14	6	4	6	1	75	10	3402
2017	Casual	46	29	13	4	3	5	1	79	7	390
2017	Student	47	32	10	4	1	6	1	85	5	260
2014	Indeterminate (permanent)	16	31	22	15	11	4	0	50	27	12753
2014	Term	32	31	17	8	6	5	0	67	15	2007
2014	Casual	39	30	15	5	2	8	1	76	8	256
2014	Student	48	23	14	4	3	7	1	77	8	174
2014	Governor-in-council appointment	73	17	7	3	0	0	0	90	3	28
2011	Indeterminate (permanent)	15	29	22	16	14	3	0	46	31	14954
2011	Term	27	28	19	11	10	5	0	58	23	1506
2011	Casual	38	29	11	11	4	6	2	72	16	111
2011	Student	37	30	13	8	4	6	1	73	13	231
2008	Indeterminate (permanent)	17	31	20	16	14	3	0	49	30	13538
2008	Term	32	34	16	10	5	3	0	68	15	1024
2008	Casual	36	34	13	3	7	4	4	76	10	73
2008	Student	22	41	15	10	9	2	0	65	19	33

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	17	30	22	16	10	6	0	50	27	11253
2018	Term	30	29	18	8	4	11	0	67	14	2780
2018	Casual	37	30	14	5	2	11	1	76	8	315
2018	Student	36	32	14	5	1	12	0	77	7	222
2017	Indeterminate (permanent)	16	31	20	15	10	8	0	50	27	11690
2017	Term	30	27	16	8	5	12	1	66	15	3393
2017	Casual	38	24	16	5	3	13	1	72	9	388
2017	Student	40	28	11	6	1	12	1	78	9	257
2014	Indeterminate (permanent)	11	27	24	19	12	7	0	41	33	12747
2014	Term	24	27	20	12	7	9	0	57	21	2008
2014	Casual	30	28	18	8	2	14	0	67	12	255
2014	Student	36	28	8	6	4	16	1	77	13	174
2014	Governor-in-council appointment	66	22	0	13	0	0	0	87	13	28
2011	Indeterminate (permanent)	8	27	23	21	14	6	0	38	38	14958
2011	Term	15	28	18	18	13	7	0	46	34	1504
2011	Casual	20	33	17	13	5	11	2	60	21	110
2011	Student	25	28	17	11	4	13	1	62	18	232
2008	Indeterminate (permanent)	8	28	21	23	15	6	0	38	40	13543
2008	Term	18	30	23	15	6	8	0	52	23	1025
2008	Casual	26	31	19	8	8	8	0	62	18	73
2008	Student	13	26	24	10	11	17	0	47	24	33

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	16	33	19	18	12	3	0	50	30	11293
2018	Term	31	32	16	10	5	5	0	67	16	2783
2018	Casual	41	29	13	7	2	7	1	76	10	315
2018	Student	37	30	15	10	1	6	0	72	12	223
2017	Indeterminate (permanent)	16	34	18	16	11	4	0	52	29	11684
2017	Term	31	32	15	9	5	7	0	69	15	3394
2017	Casual	41	28	13	7	3	7	0	75	11	387
2017	Student	35	36	11	7	3	8	1	78	11	260
2014	Indeterminate (permanent)	12	31	19	20	14	4	0	44	36	12742
2014	Term	25	33	16	13	8	4	0	61	22	2008
2014	Casual	33	32	15	9	4	7	1	70	14	256
2014	Student	39	31	14	5	4	7	1	75	10	174
2014	Governor-in-council appointment	66	21	11	3	0	0	0	86	3	28
2011	Indeterminate (permanent)	10	33	19	21	15	3	0	44	37	14957
2011	Term	19	35	15	17	11	2	0	56	29	1505
2011	Casual	25	32	20	11	6	5	2	60	19	110
2011	Student	26	38	15	12	3	6	1	68	17	233
2008	Indeterminate (permanent)	11	35	16	22	14	2	0	47	37	13545
2008	Term	23	39	15	15	5	3	0	64	21	1026
2008	Casual	30	42	13	6	5	4	0	75	11	73
2008	Student	19	31	17	24	2	6	0	53	28	33

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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	25	34	17	13	10	0	0	59	24	11293
2018	Term	26	36	19	11	7	0	1	63	18	2791
2018	Casual	44	32	13	7	3	1	0	77	10	317
2018	Student	40	38	13	5	3	1	0	79	8	221
2017	Indeterminate (permanent)	23	36	16	14	10	0	0	60	24	11696
2017	Term	27	34	18	12	8	1	0	61	20	3401
2017	Casual	42	34	12	6	4	0	1	77	11	390
2017	Student	43	34	11	5	5	0	1	78	11	260
2014	Indeterminate (permanent)	17	35	19	16	12	0	0	53	28	12750
2014	Term	23	34	19	14	9	0	0	57	23	2012
2014	Casual	39	40	13	6	2	0	0	78	8	256
2014	Student	41	31	17	8	3	1	0	73	10	174
2014	Governor-in-council appointment	54	25	22	0	0	0	0	78	0	28
2011	Indeterminate (permanent)	18	36	18	16	12	0	0	54	28	14980
2011	Term	21	35	16	15	12	1	0	57	27	1508
2011	Casual	43	34	12	6	5	1	0	77	11	111
2011	Student	37	39	13	8	2	0	1	77	10	230

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	29	43	13	10	5	0	0	73	14	11296
2018	Term	42	39	9	6	2	0	0	82	9	2787
2018	Casual	50	31	10	6	3	0	0	81	9	318
2018	Student	31	41	16	9	4	0	0	72	13	223
2017	Indeterminate (permanent)	29	44	12	9	5	0	0	74	14	11690
2017	Term	42	41	9	6	2	0	0	83	8	3404
2017	Casual	45	37	7	7	3	1	0	83	10	390
2017	Student	37	37	12	12	2	0	1	75	14	260

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	12	22	19	16	13	16	2	41	35	11243
2018	Term	17	21	19	13	8	20	2	49	27	2773
2018	Casual	20	22	17	7	6	25	4	59	18	312
2018	Student	18	20	13	11	4	29	4	57	23	222
2017	Indeterminate (permanent)	10	22	18	18	13	17	2	39	38	11695
2017	Term	15	20	16	13	9	24	2	49	29	3400
2017	Casual	21	15	14	9	6	30	6	56	22	389
2017	Student	18	15	12	8	6	34	7	57	23	260
2014	Indeterminate (permanent)	8	21	20	18	16	14	2	35	41	12754
2014	Term	13	20	18	14	14	19	1	42	36	2011
2014	Casual	13	21	17	11	4	27	6	51	23	256
2014	Student	28	14	9	10	5	31	5	64	22	174
2014	Governor-in-council appointment	15	11	21	4	0	43	7	51	7	28

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	36	36	13	9	5	0	0	73	15	11257
2018	Term	43	35	10	7	4	1	1	79	10	2776
2018	Casual	50	28	10	7	1	1	2	81	9	318
2018	Student	48	33	6	9	2	1	0	82	12	223
2017	Indeterminate (permanent)	36	38	12	9	5	1	0	74	14	11694
2017	Term	44	34	10	7	3	1	1	79	11	3404
2017	Casual	41	32	12	8	4	1	2	76	12	389
2017	Student	48	30	8	6	5	0	2	81	11	258
2014	Indeterminate (permanent)	32	38	13	9	7	1	0	71	16	12759
2014	Term	41	35	11	7	5	1	0	77	11	2008
2014	Casual	48	33	9	5	2	0	3	84	7	255
2014	Student	47	34	6	6	5	1	0	83	11	174
2014	Governor-in-council appointment	66	20	11	4	0	0	0	85	4	28
2011	Indeterminate (permanent)	29	38	14	11	7	1	0	68	18	14976
2011	Term	36	35	12	10	5	1	0	72	15	1508
2011	Casual	49	27	8	9	2	2	3	80	11	111
2011	Student	41	32	13	10	1	1	2	75	11	232
2008	Indeterminate (permanent)	26	35	14	13	11	1	1	61	24	13543
2008	Term	34	34	13	10	7	1	1	69	17	1027
2008	Casual	46	33	6	8	3	1	3	82	11	73
2008	Student	43	25	9	11	6	6	0	72	18	33

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	29	37	13	10	5	2	4	71	15	2254
2018	Term	35	40	11	11	3	0	0	75	14	66
2017	Indeterminate (permanent)	26	41	12	11	5	2	4	71	17	2372
2017	Term	25	49	10	9	2	3	2	78	11	59
2014	Indeterminate (permanent)	26	38	13	10	6	2	4	69	17	2489
2014	Term	41	35	9	6	2	2	5	82	8	54

Job fit and development

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	24	47	10	13	5	0	0	72	18	11310
2018	Term	33	48	6	10	3	0	0	81	13	2785
2018	Casual	39	38	9	8	2	0	3	80	10	319
2018	Student	35	42	11	8	2	0	2	79	11	223
2017	Indeterminate (permanent)	25	43	11	14	7	0	0	68	21	11696
2017	Term	32	42	9	13	4	0	0	74	17	3402
2017	Casual	36	39	8	10	5	1	2	77	15	390
2017	Student	43	31	13	10	2	0	0	75	13	258
2014	Indeterminate (permanent)	22	42	12	16	8	0	0	64	24	12749
2014	Term	29	42	11	13	5	0	0	71	18	2007
2014	Casual	37	34	13	10	2	0	3	74	12	256
2014	Student	42	35	14	6	2	1	2	78	8	174
2014	Governor-in-council appointment	44	47	0	4	3	0	3	94	6	28
2011	Indeterminate (permanent)	23	41	12	15	8	0	1	65	22	14959
2011	Term	32	40	9	13	6	0	1	72	19	1508
2011	Casual	27	36	11	6	6	1	12	72	14	111
2011	Student	30	34	12	13	5	0	5	68	19	233
2008	Indeterminate (permanent)	20	41	13	16	8	0	1	62	24	13554
2008	Term	28	41	9	15	6	0	0	70	21	1025
2008	Casual	35	35	10	8	7	1	3	73	16	73
2008	Student	28	31	10	21	6	0	4	62	28	33

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	36	39	13	8	4	0	75	12	11273
2018	Term	31	39	16	10	4	0	70	14	2778
2018	Casual	43	35	10	7	5	1	79	12	315
2018	Student	30	38	16	12	4	0	68	15	222
2017	Indeterminate (permanent)	36	40	12	8	4	0	75	12	11689
2017	Term	32	37	17	9	6	0	69	14	3404
2017	Casual	49	31	11	6	3	1	81	8	389
2017	Student	26	38	19	11	5	1	65	16	260
2014	Indeterminate (permanent)	31	40	14	9	6	0	71	15	12759
2014	Term	28	39	16	10	7	0	67	17	2012
2014	Casual	40	39	11	4	4	1	80	8	256
2014	Student	29	41	14	12	3	1	71	15	174
2014	Governor-in-council appointment	79	17	4	0	0	0	96	0	28
2011	Indeterminate (permanent)	36	37	13	8	6	0	74	14	14961
2011	Term	33	33	14	11	8	0	66	20	1508
2011	Casual	49	31	4	6	10	0	80	16	109
2011	Student	32	34	18	12	2	1	68	15	233
2008	Indeterminate (permanent)	32	41	13	9	5	0	73	14	13547
2008	Term	24	41	17	11	7	0	66	18	1028
2008	Casual	41	35	16	6	3	0	76	8	72
2008	Student	27	45	7	12	8	0	73	20	33

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	42	39	8	6	4	0	0	82	10	11207
2018	Term	38	39	11	8	3	0	0	77	12	2775
2018	Casual	47	35	10	6	2	0	0	82	8	314
2018	Student	32	48	7	11	2	0	0	80	13	221
2017	Indeterminate (permanent)	43	39	8	7	3	0	0	81	10	11687
2017	Term	40	37	11	8	4	0	0	77	12	3400
2017	Casual	52	32	8	5	3	0	0	84	8	389
2017	Student	39	35	11	9	4	0	1	75	14	260
2014	Indeterminate (permanent)	38	40	9	7	5	0	0	78	12	12749
2014	Term	36	37	11	9	6	0	0	73	15	2007
2014	Casual	45	35	8	7	5	0	1	81	11	256
2014	Student	38	41	9	9	3	0	1	79	12	174
2014	Governor-in-council appointment	83	14	0	4	0	0	0	96	4	28
2011	Indeterminate (permanent)	40	41	8	6	4	0	0	81	11	14977
2011	Term	36	36	9	10	9	0	0	72	18	1506
2011	Casual	49	32	7	3	7	1	2	83	10	111
2011	Student	33	40	13	8	4	1	0	75	12	232
2008	Indeterminate (permanent)	40	43	8	6	4	0	0	83	10	13553
2008	Term	33	39	12	10	7	0	0	71	17	1024
2008	Casual	42	42	10	0	4	1	2	86	4	73
2008	Student	25	46	5	5	16	4	0	74	21	33

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	19	34	18	15	12	2	0	54	27	11278
2018	Term	30	32	17	9	7	4	0	65	17	2780
2018	Casual	42	30	12	5	3	6	3	78	8	316
2018	Student	41	33	14	4	2	5	1	78	7	221
2017	Indeterminate (permanent)	21	34	17	14	11	3	0	57	26	11688
2017	Term	31	32	14	10	7	5	1	67	18	3399
2017	Casual	37	30	13	4	4	8	4	76	9	390
2017	Student	41	33	9	7	3	6	2	80	11	257
2014	Indeterminate (permanent)	16	32	18	17	13	3	0	50	31	12755
2014	Term	23	31	16	14	10	5	0	57	26	2011
2014	Casual	28	34	14	4	4	10	6	74	9	256
2014	Student	37	32	8	6	5	10	2	79	12	174
2014	Governor-in-council appointment	18	4	27	0	0	15	36	45	0	28
2011	Indeterminate (permanent)	15	33	19	17	14	2	0	49	32	14974
2011	Term	19	27	18	16	17	2	0	47	35	1505
2011	Casual	30	32	11	11	5	6	5	69	19	110
2011	Student	25	35	17	10	1	6	6	68	13	232
2008	Indeterminate (permanent)	14	33	19	18	14	1	0	48	32	13547
2008	Term	18	35	20	15	9	3	0	54	25	1026
2008	Casual	25	35	17	9	5	4	5	66	15	72
2008	Student	26	27	19	6	9	9	4	61	18	33

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	19	29	16	16	17	2	1	50	34	11279
2018	Term	28	30	15	13	10	4	1	60	24	2778
2018	Casual	33	26	13	7	5	5	12	70	15	315
2018	Student	34	32	13	6	4	5	7	75	11	222
2017	Indeterminate (permanent)	18	28	15	17	18	2	2	48	36	11683
2017	Term	29	28	13	13	11	5	1	61	25	3403
2017	Casual	28	20	12	8	7	7	16	63	21	389
2017	Student	32	28	12	6	5	8	10	72	14	259
2014	Indeterminate (permanent)	13	23	16	19	24	2	2	37	46	12751
2014	Term	20	23	14	17	20	5	1	46	39	2012
2014	Casual	19	22	16	9	11	7	17	53	26	256
2014	Student	36	19	17	8	8	2	10	62	19	174
2014	Governor-in-council appointment	4	0	6	6	7	7	69	15	58	28
2011	Indeterminate (permanent)	12	26	16	19	24	2	2	39	44	14964
2011	Term	13	21	15	20	27	3	2	35	50	1508
2011	Casual	18	17	8	12	21	3	21	46	43	110
2011	Student	18	25	14	14	10	7	12	52	30	233
2008	Indeterminate (permanent)	16	32	15	18	17	1	1	49	36	13538
2008	Term	23	36	15	14	9	1	1	61	24	1024
2008	Casual	20	26	11	11	13	5	14	57	30	73
2008	Student	21	33	14	11	5	10	7	65	18	33

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	24	36	15	13	10	0	0	61	24	11231
2018	Term	21	31	21	16	8	1	1	53	25	2779
2018	Casual	35	30	18	9	3	1	3	68	13	315
2018	Student	29	36	20	9	4	1	1	66	14	223
2017	Indeterminate (permanent)	25	38	14	14	9	0	0	63	23	11657
2017	Term	21	33	20	15	8	1	1	56	24	3387
2017	Casual	32	31	16	11	5	2	3	66	17	389
2017	Student	28	35	15	15	3	1	3	66	18	259
2014	Indeterminate (permanent)	16	37	15	17	14	0	0	54	31	12752
2014	Term	16	33	20	17	12	1	1	50	30	2011
2014	Casual	23	35	20	9	7	1	5	63	16	256
2014	Student	28	34	17	10	8	1	2	64	18	174
2014	Governor-in-council appointment	58	34	4	0	4	0	0	93	4	28
2011	Indeterminate (permanent)	22	36	14	15	12	0	0	58	27	14971
2011	Term	19	30	18	16	15	1	1	50	32	1507
2011	Casual	33	31	13	11	8	1	3	67	20	111
2011	Student	27	32	18	12	6	2	4	62	19	232

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	29	33	17	12	9	0	0	62	22	11234
2018	Term	23	31	22	14	7	1	1	56	22	2760
2018	Casual	43	27	16	7	5	1	1	71	12	314
2018	Student	39	31	15	8	5	0	1	71	13	223
2017	Indeterminate (permanent)	29	34	16	12	9	0	0	63	21	11663
2017	Term	25	31	21	13	8	1	1	57	22	3392
2017	Casual	39	31	13	8	6	1	2	72	14	387
2017	Student	32	33	17	12	5	0	1	65	17	259
2014	Indeterminate (permanent)	22	34	18	14	11	0	0	57	25	12754
2014	Term	21	32	21	13	11	1	1	54	24	2012
2014	Casual	34	32	19	5	8	0	2	67	13	256
2014	Student	34	36	14	10	3	1	2	72	14	174
2014	Governor-in-council appointment	44	35	17	4	0	0	0	79	4	28

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	28	38	15	11	6	0	0	67	17	11234
2018	Term	36	40	12	9	3	0	0	76	12	2768
2018	Casual	50	31	10	5	2	1	1	83	7	316
2018	Student	38	39	16	5	1	0	1	78	6	223
2017	Indeterminate (permanent)	29	40	14	11	6	0	0	69	17	11669
2017	Term	37	39	13	7	4	0	0	76	11	3393
2017	Casual	49	34	7	5	4	1	1	85	9	387
2017	Student	40	36	14	6	2	1	2	78	8	258
2014	Indeterminate (permanent)	23	39	17	13	8	0	0	63	21	12749
2014	Term	32	40	14	9	4	0	0	72	14	2011
2014	Casual	42	41	9	5	2	1	0	84	7	255
2014	Student	45	34	13	5	1	1	2	81	6	174
2014	Governor-in-council appointment	58	20	15	7	0	0	0	78	7	28
2011	Indeterminate (permanent)	30	42	13	10	5	0	0	72	15	14959
2011	Term	39	38	11	8	4	0	0	78	11	1508
2011	Casual	48	38	6	4	1	1	1	88	5	110
2011	Student	44	39	11	3	0	1	2	85	4	232

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	18	34	23	12	9	4	0	54	22	11294
2018	Term	22	31	24	9	6	7	1	58	16	2779
2018	Casual	34	34	13	7	2	7	2	75	10	318
2018	Student	33	38	17	4	1	5	1	76	6	223
2017	Indeterminate (permanent)	18	35	21	13	8	5	0	55	23	11683
2017	Term	22	30	21	11	6	10	1	58	19	3398
2017	Casual	30	35	13	5	6	8	3	72	13	386
2017	Student	30	33	18	8	1	7	3	70	10	259

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	39	35	11	9	5	0	0	75	15	11276
2018	Term	44	35	11	6	3	1	1	80	9	2785
2018	Casual	57	27	11	2	2	1	2	85	4	317
2018	Student	51	31	8	4	1	1	4	86	5	222
2017	Indeterminate (permanent)	38	34	10	9	7	0	1	73	16	11686
2017	Term	45	33	11	7	3	1	1	78	10	3403
2017	Casual	54	26	9	3	3	1	3	84	7	389
2017	Student	58	28	7	3	2	1	2	88	5	260
2014	Indeterminate (permanent)	31	35	13	11	8	0	1	67	20	12747
2014	Term	37	34	15	7	5	1	1	72	13	2011
2014	Casual	46	31	14	2	2	2	4	81	4	256
2014	Student	59	22	8	4	2	2	4	86	6	174
2014	Governor-in-council appointment	55	7	17	10	4	0	7	67	15	28
2011	Indeterminate (permanent)	34	37	12	10	6	0	1	72	17	14973
2011	Term	37	35	13	8	6	1	1	73	14	1510
2011	Casual	55	21	11	5	3	1	6	81	8	111
2011	Student	51	32	8	3	1	1	3	86	5	231

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	38	30	17	8	5	0	1	70	13	11324
2018	Term	52	27	13	3	2	1	3	82	5	2786
2018	Casual	66	24	4	1	1	1	1	93	3	319
2018	Student	71	21	7	0	0	0	1	93	0	223
2017	Indeterminate (permanent)	38	33	16	7	4	0	2	73	11	11705
2017	Term	52	28	11	3	1	1	4	84	5	3403
2017	Casual	64	24	6	0	1	1	4	92	2	390
2017	Student	70	23	4	1	0	0	3	95	1	260
2014	Indeterminate (permanent)	38	33	17	7	4	0	2	72	11	12757
2014	Term	56	26	10	2	2	1	2	85	4	2012
2014	Casual	63	29	4	2	0	0	1	93	3	256
2014	Student	70	25	2	1	0	1	1	97	1	173
2014	Governor-in-council appointment	17	39	25	4	11	0	4	58	15	28
2011	Indeterminate (permanent)	35	33	17	8	6	0	2	69	14	14974
2011	Term	54	25	11	4	2	0	3	82	6	1505
2011	Casual	49	34	10	3	1	0	3	86	4	110
2011	Student	56	33	7	1	1	0	1	90	2	233
2008	Indeterminate (permanent)	28	34	21	11	6	0	1	62	17	13547
2008	Term	45	33	13	4	1	1	2	80	6	1028
2008	Casual	51	30	8	5	3	0	2	83	8	73
2008	Student	60	29	9	0	0	2	0	91	0	33

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	Indeterminate (permanent)	31	34	35	11329
2018	Term	27	36	38	2792
2018	Casual	30	33	37	319
2018	Student	44	20	35	223
2017	Indeterminate (permanent)	29	36	35	11700
2017	Term	26	37	37	3403
2017	Casual	34	34	32	389
2017	Student	42	24	34	260
2014	Indeterminate (permanent)	29	36	35	12755
2014	Term	30	32	38	2012
2014	Casual	40	27	33	256
2014	Student	39	21	41	174
2014	Governor-in-council appointment	6	83	11	28
2011	Indeterminate (permanent)	29	37	33	14977
2011	Term	36	32	33	1510
2011	Casual	38	30	32	109
2011	Student	40	20	40	233

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	Indeterminate (permanent)	16	36	37	4	0	6	3483
2018	Term	1	44	36	7	7	5	736
2018	Casual	8	11	12	6	58	5	94
2018	Student	0	5	8	5	80	2	99
2017	Indeterminate (permanent)	20	35	34	6	0	6	3402
2017	Term	1	41	36	6	8	7	883
2017	Casual	6	8	9	6	65	6	133
2017	Student	1	3	9	1	82	6	110
2014	Indeterminate (permanent)	19	30	37	8	9999	7	3734
2014	Term	2	39	37	12	9999	10	602
2014	Casual	14	6	17	18	9999	45	103
2014	Student	0	10	27	15	9999	48	67
2011	Indeterminate (permanent)	21	32	34	6	9999	7	4412
2011	Term	1	21	39	14	9999	25	535
2011	Casual	17	2	19	10	9999	52	41
2011	Student	0	6	15	22	9999	56	94

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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	44	41	9	4	2	0	0	85	6	11282
2018	Term	49	39	7	3	1	1	0	89	4	2784
2018	Casual	53	33	7	4	3	0	0	87	7	316
2018	Student	39	39	13	6	2	0	0	79	8	224
2017	Indeterminate (permanent)	40	42	10	5	3	0	0	82	8	11680
2017	Term	48	38	9	3	2	0	0	86	5	3399
2017	Casual	53	35	6	5	2	0	0	87	7	390
2017	Student	46	39	8	5	2	0	1	85	7	259
2014	Indeterminate (permanent)	35	43	12	5	4	1	0	79	9	12751
2014	Term	42	39	10	5	3	1	0	81	8	2011
2014	Casual	45	42	9	2	1	0	0	88	3	255
2014	Student	42	34	14	6	2	1	1	77	8	174
2014	Governor-in-council appointment	83	4	14	0	0	0	0	86	0	28
2011	Indeterminate (permanent)	34	43	12	6	4	1	0	78	10	14963
2011	Term	38	39	10	7	4	1	0	78	12	1509
2011	Casual	51	30	9	6	2	2	0	82	8	111
2011	Student	32	44	13	7	2	1	0	78	9	231
2008	Indeterminate (permanent)	41	40	10	5	3	1	0	81	9	13542
2008	Term	46	41	8	4	2	1	0	87	5	1025
2008	Casual	51	35	10	3	1	0	0	86	4	73
2008	Student	43	26	11	15	6	0	0	69	21	33

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	24	45	18	9	4	1	0	69	13	11270
2018	Term	35	43	14	5	2	1	0	79	7	2783
2018	Casual	46	39	9	4	1	1	0	85	5	315
2018	Student	34	49	10	5	1	1	0	83	6	220
2017	Indeterminate (permanent)	24	45	17	9	4	1	0	69	13	11686
2017	Term	36	42	13	5	2	2	0	80	7	3397
2017	Casual	43	38	12	2	2	2	1	83	5	389
2017	Student	43	38	10	4	1	3	0	85	5	260
2014	Indeterminate (permanent)	21	43	19	9	5	2	0	65	15	12752
2014	Term	32	42	15	6	3	2	0	76	9	2010
2014	Casual	34	45	12	2	2	5	0	83	4	256
2014	Student	42	34	13	7	2	2	0	78	9	174
2014	Governor-in-council appointment	58	22	14	3	0	4	0	83	3	28
2011	Indeterminate (permanent)	21	43	17	11	6	1	0	65	17	14964
2011	Term	26	43	15	9	5	1	0	70	14	1507
2011	Casual	39	36	14	6	2	3	1	78	8	111
2011	Student	31	39	15	7	4	4	0	73	11	232

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	12	28	35	17	6	1	2	24	41	11279
2018	Term	7	15	29	26	16	3	4	45	24	2777
2018	Casual	4	11	34	25	19	4	4	48	16	317
2018	Student	5	12	29	31	19	2	2	52	18	223
2017	Indeterminate (permanent)	12	25	36	16	7	1	3	24	39	11664
2017	Term	5	13	28	24	18	3	9	48	21	3386
2017	Casual	7	14	24	22	20	3	10	48	24	388
2017	Student	3	10	29	26	22	3	7	53	15	259
2014	Indeterminate (permanent)	14	31	35	13	5	1	2	19	46	12736
2014	Term	7	19	34	21	13	2	4	36	27	2008
2014	Casual	6	18	33	22	15	1	5	40	25	256
2014	Student	6	14	23	30	17	2	8	52	22	172
2014	Governor-in-council appointment	3	10	15	29	25	0	18	67	15	28
2011	Indeterminate (permanent)	17	32	32	12	5	1	2	17	50	14950
2011	Term	11	21	32	17	12	1	5	32	34	1505
2011	Casual	7	22	21	25	18	2	5	47	31	111
2011	Student	5	19	33	23	15	4	2	40	26	233
2008	Indeterminate (permanent)	18	33	32	12	4	1	1	15	52	13524
2008	Term	8	20	32	24	11	2	3	36	30	1026
2008	Casual	4	27	27	20	14	1	7	37	34	73
2008	Student	7	22	22	20	15	6	9	41	34	33

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	10	19	30	25	12	2	2	38	30	11234
2018	Term	7	13	22	26	24	5	4	55	21	2767
2018	Casual	5	7	14	24	38	9	3	71	13	317
2018	Student	4	5	14	32	36	4	5	75	9	222
2017	Indeterminate (permanent)	10	19	30	22	13	3	4	38	30	11619
2017	Term	6	11	21	24	24	6	9	56	20	3378
2017	Casual	5	8	20	19	30	7	10	60	16	388
2017	Student	4	6	14	22	39	8	7	72	11	259
2014	Indeterminate (permanent)	14	25	32	17	8	2	3	26	40	12724
2014	Term	11	17	26	19	17	5	4	40	31	2006
2014	Casual	8	14	27	18	16	9	7	41	26	256
2014	Student	3	10	17	27	28	6	9	65	15	174
2014	Governor-in-council appointment	6	10	11	22	33	0	18	67	20	28
2011	Indeterminate (permanent)	18	25	29	17	7	2	2	25	45	14941
2011	Term	26	21	24	13	11	2	4	25	49	1505
2011	Casual	11	19	23	18	18	3	8	40	33	111
2011	Student	6	12	24	26	22	7	3	54	20	233
2008	Indeterminate (permanent)	19	27	28	16	7	2	2	23	48	13513
2008	Term	8	19	25	24	17	5	3	44	29	1025
2008	Casual	5	16	13	36	22	0	7	63	23	72
2008	Student	2	30	7	32	12	6	11	53	38	33

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	18	24	29	16	8	2	4	25	44	11244
2018	Term	7	14	25	24	17	5	7	47	24	2768
2018	Casual	8	16	18	24	23	6	5	53	27	316
2018	Student	12	18	22	21	19	5	4	44	32	222
2017	Indeterminate (permanent)	17	23	29	15	8	2	6	25	44	11640
2017	Term	7	13	23	20	19	6	12	48	24	3370
2017	Casual	9	13	23	16	18	7	13	43	28	387
2017	Student	10	12	22	17	22	7	9	47	26	260
2014	Indeterminate (permanent)	20	27	27	13	6	2	5	20	51	12728
2014	Term	10	17	25	19	15	5	9	39	32	2005
2014	Casual	10	19	28	18	12	4	8	34	34	255
2014	Student	8	18	27	18	14	4	12	38	30	172
2014	Governor-in-council appointment	4	4	20	18	36	0	18	67	9	28
2011	Indeterminate (permanent)	23	27	26	13	6	2	4	20	52	14933
2011	Term	13	19	23	18	13	4	10	36	37	1503
2011	Casual	16	22	14	18	14	5	10	38	45	110
2011	Student	15	22	23	16	14	3	9	33	41	233
2008	Indeterminate (permanent)	22	27	27	14	5	2	3	20	51	13502
2008	Term	8	17	28	23	13	5	6	41	27	1024
2008	Casual	12	22	24	19	13	2	8	35	38	72
2008	Student	12	14	30	21	8	4	11	34	31	33

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	12	18	33	22	11	1	3	34	31	11209
2018	Term	5	8	21	29	26	3	7	61	15	2763
2018	Casual	3	5	17	30	35	4	6	72	9	315
2018	Student	2	5	15	30	40	2	5	75	8	221
2017	Indeterminate (permanent)	11	18	32	22	10	1	5	34	31	11595
2017	Term	5	9	19	25	25	4	14	60	17	3371
2017	Casual	4	7	14	25	34	2	14	71	13	385
2017	Student	1	3	14	29	40	4	9	80	5	259
2014	Indeterminate (permanent)	11	21	33	21	8	1	4	31	34	12702
2014	Term	5	10	23	27	21	2	11	55	18	2002
2014	Casual	4	3	23	31	23	4	11	64	9	253
2014	Student	2	3	18	29	35	3	11	73	6	174
2014	Governor-in-council appointment	4	0	3	25	58	0	11	93	4	28
2011	Indeterminate (permanent)	14	22	32	19	8	1	4	29	38	14914
2011	Term	9	12	22	24	21	1	11	51	24	1499
2011	Casual	9	11	22	25	24	3	6	55	22	111
2011	Student	4	8	19	32	27	2	8	66	13	233
2008	Indeterminate (permanent)	14	23	34	19	7	1	3	27	38	13501
2008	Term	5	10	23	29	24	2	7	58	17	1023
2008	Casual	5	16	16	29	21	3	10	57	24	72
2008	Student	0	12	19	20	25	6	18	59	16	33

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	16	24	28	18	10	1	3	29	42	11259
2018	Term	6	10	22	28	24	4	7	58	18	2759
2018	Casual	6	5	13	25	38	6	7	72	13	314
2018	Student	3	8	18	27	35	4	6	68	13	222
2017	Indeterminate (permanent)	15	23	29	16	10	2	5	28	41	11643
2017	Term	6	9	20	21	26	5	14	58	18	3378
2017	Casual	5	12	12	24	28	4	15	64	21	387
2017	Student	4	6	16	25	38	2	9	71	11	260
2014	Indeterminate (permanent)	23	27	27	12	6	1	3	19	53	12733
2014	Term	10	15	23	22	18	3	10	46	28	2007
2014	Casual	9	10	18	21	26	6	10	57	22	254
2014	Student	2	9	16	23	33	3	14	68	13	174
2014	Governor-in-council appointment	14	4	4	11	47	6	15	74	22	28
2011	Indeterminate (permanent)	25	26	26	13	6	1	3	20	53	14954
2011	Term	15	15	21	19	18	3	8	42	34	1503
2011	Casual	12	15	21	18	22	3	10	45	31	110
2011	Student	7	11	19	25	25	5	8	58	21	233
2008	Indeterminate (permanent)	23	28	26	14	6	1	2	20	52	13501
2008	Term	8	12	24	27	21	2	6	52	21	1026
2008	Casual	8	11	12	33	21	0	14	64	23	72
2008	Student	6	15	14	21	23	6	14	55	27	33

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	14	21	29	20	11	2	3	32	38	11211
2018	Term	11	17	22	20	19	7	4	44	32	2761
2018	Casual	5	9	16	23	30	8	8	63	17	313
2018	Student	4	13	15	20	33	9	6	63	20	221
2017	Indeterminate (permanent)	13	21	28	19	11	3	5	33	36	11642
2017	Term	11	15	21	16	19	8	9	43	31	3385
2017	Casual	8	13	17	17	21	12	12	50	28	387
2017	Student	5	8	12	17	34	12	11	67	17	258
2014	Indeterminate (permanent)	12	18	27	23	11	3	5	37	33	12718
2014	Term	12	16	22	18	17	7	7	42	33	2007
2014	Casual	13	18	19	18	15	9	8	40	37	254
2014	Student	6	8	13	17	30	15	12	64	19	173
2014	Governor-in-council appointment	6	15	11	10	22	18	18	50	33	28
2011	Indeterminate (permanent)	13	19	27	22	12	3	6	37	34	14925
2011	Term	14	13	20	20	19	6	8	45	31	1496
2011	Casual	13	19	11	20	16	12	10	46	41	111
2011	Student	9	8	19	20	25	9	11	55	22	232
2008	Indeterminate (permanent)	16	22	28	20	9	2	4	31	40	13510
2008	Term	14	19	23	19	16	5	5	38	36	1028
2008	Casual	11	20	19	29	8	6	8	42	36	73
2008	Student	2	12	30	14	19	8	14	42	19	33

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	19	26	31	13	6	2	2	20	48	11276
2018	Term	10	19	32	18	14	4	3	35	31	2779
2018	Casual	6	14	20	22	25	6	6	54	23	318
2018	Student	9	14	22	17	26	8	4	49	27	223
2017	Indeterminate (permanent)	18	26	32	12	6	2	4	20	46	11649
2017	Term	10	18	31	16	14	5	7	34	31	3385
2017	Casual	7	11	26	19	19	5	12	46	22	388
2017	Student	9	9	22	17	28	7	10	53	21	260
2014	Indeterminate (permanent)	19	27	32	12	5	2	3	18	49	12729
2014	Term	12	19	31	16	12	5	6	32	34	2006
2014	Casual	8	17	30	16	15	7	7	36	29	253
2014	Student	6	13	23	23	20	9	8	51	22	173
2014	Governor-in-council appointment	3	11	32	11	22	7	15	42	17	28

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	40	33	10	10	7	1	0	74	16	11226
2018	Term	50	29	8	7	4	1	0	81	11	2774
2018	Casual	58	23	6	6	3	3	0	84	9	316
2018	Student	54	29	8	6	2	0	0	84	8	221
2017	Indeterminate (permanent)	43	31	9	9	7	1	0	75	16	11686
2017	Term	53	27	8	6	4	2	0	82	10	3402
2017	Casual	60	24	5	4	4	2	0	86	8	390
2017	Student	57	27	7	5	2	0	2	86	7	260
2014	Indeterminate (permanent)	41	31	10	10	7	1	0	73	17	12749
2014	Term	52	27	7	8	5	1	0	80	12	2009
2014	Casual	58	27	6	7	1	0	1	86	8	256
2014	Student	62	22	7	3	2	2	0	86	6	174
2014	Governor-in-council appointment	67	11	7	0	0	7	7	91	0	28

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	44	38	8	6	3	0	0	82	10	11236
2018	Term	54	33	6	5	1	0	0	88	6	2775
2018	Casual	65	25	3	4	1	1	0	91	5	315
2018	Student	64	26	5	2	2	1	0	91	4	222
2017	Indeterminate (permanent)	40	41	8	7	4	0	0	81	10	11683
2017	Term	52	35	6	4	2	0	0	88	6	3396
2017	Casual	62	27	6	3	2	0	0	89	5	388
2017	Student	66	24	5	3	0	0	1	92	3	259
2014	Indeterminate (permanent)	37	43	9	7	3	0	0	80	11	12750
2014	Term	46	38	8	6	2	0	0	84	8	2009
2014	Casual	60	30	6	2	2	0	0	90	4	256
2014	Student	60	30	3	4	1	0	1	92	5	174
2014	Governor-in-council appointment	75	14	0	4	0	0	7	96	4	28

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	35	40	15	5	3	2	1	77	8	11270
2018	Term	36	37	16	4	2	3	2	77	6	2779
2018	Casual	52	31	9	3	1	3	2	87	4	316
2018	Student	51	33	8	3	0	3	2	88	4	222

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	41	37	13	4	3	2	0	80	6	11261
2018	Term	54	31	9	2	1	2	0	87	4	2776
2018	Casual	58	27	8	4	1	1	2	87	5	316
2018	Student	55	29	7	4	1	4	1	88	5	221
2017	Indeterminate (permanent)	37	37	15	4	3	4	1	78	7	11673
2017	Term	51	31	10	3	2	3	1	85	5	3399
2017	Casual	52	26	9	3	1	7	2	86	4	389
2017	Student	49	29	11	3	0	5	2	84	3	259
2014	Indeterminate (permanent)	37	36	15	4	3	5	1	77	7	12741
2014	Term	49	30	11	3	2	4	0	83	5	2009
2014	Casual	52	28	7	1	2	9	2	89	4	256
2014	Student	56	25	8	3	1	6	1	88	4	174
2014	Governor-in-council appointment	43	3	7	0	0	40	7	86	0	28

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	39	38	12	5	3	2	0	79	9	11255
2018	Term	54	32	8	3	2	1	0	88	4	2779
2018	Casual	64	29	4	1	1	0	0	94	2	316
2018	Student	62	31	3	2	0	1	0	94	3	221
2017	Indeterminate (permanent)	36	42	11	6	3	2	0	80	9	11675
2017	Term	53	32	8	3	2	2	0	87	5	3396
2017	Casual	58	33	3	2	1	2	1	93	3	390
2017	Student	57	32	5	3	0	2	0	92	3	258
2014	Indeterminate (permanent)	34	39	14	6	4	3	0	76	10	12751
2014	Term	49	32	8	5	2	3	0	84	7	2009
2014	Casual	54	34	5	2	2	3	0	91	4	256
2014	Student	64	25	4	2	1	4	0	92	4	174
2014	Governor-in-council appointment	65	17	7	0	0	11	0	92	0	28
2011	Indeterminate (permanent)	27	39	17	7	6	4	0	69	13	14959
2011	Term	42	34	12	5	4	3	0	78	10	1506
2011	Casual	50	34	7	7	2	0	1	84	9	108
2011	Student	52	33	9	2	1	2	1	88	3	232

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	44	37	10	5	3	0	0	82	8	11245
2018	Term	60	30	6	2	2	0	0	91	3	2773
2018	Casual	73	22	3	1	1	0	0	95	1	318
2018	Student	69	29	1	1	0	0	0	98	1	221
2017	Indeterminate (permanent)	41	40	9	5	3	0	0	82	9	11702
2017	Term	60	30	6	2	1	0	0	91	3	3405
2017	Casual	68	25	3	2	1	0	0	94	3	390
2017	Student	74	21	3	1	1	0	0	95	2	259
2014	Indeterminate (permanent)	38	40	12	6	4	0	0	78	10	12742
2014	Term	56	29	8	3	3	0	0	86	6	2010
2014	Casual	64	30	2	1	1	1	0	96	2	256
2014	Student	75	19	4	1	1	0	0	94	2	174
2014	Governor-in-council appointment	84	13	0	4	0	0	0	96	4	28
2011	Indeterminate (permanent)	32	41	14	7	6	1	0	73	13	14935
2011	Term	45	30	12	7	5	1	0	76	13	1505
2011	Casual	60	28	6	3	2	0	1	89	5	110
2011	Student	58	30	7	4	0	0	0	89	4	230
2008	Indeterminate (permanent)	28	42	14	9	6	1	0	70	16	13533
2008	Term	45	38	9	6	2	0	0	83	9	1028
2008	Casual	51	37	3	1	4	2	2	92	6	73
2008	Student	49	39	2	11	0	0	0	87	11	33

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	20	32	20	10	8	6	3	58	20	11267
2018	Term	26	28	20	7	5	9	5	63	14	2775
2018	Casual	36	24	14	6	2	13	5	74	10	313
2018	Student	29	29	12	4	1	14	11	77	7	222
2017	Indeterminate (permanent)	24	31	16	11	8	6	4	62	21	11691
2017	Term	33	26	14	8	5	8	6	69	14	3402
2017	Casual	36	22	11	6	4	9	12	73	12	389
2017	Student	36	26	9	6	2	6	16	79	10	260
2014	Indeterminate (permanent)	25	31	17	10	8	4	3	62	20	12753
2014	Term	33	28	15	7	6	6	4	69	15	2009
2014	Casual	31	28	11	6	3	11	10	75	11	256
2014	Student	39	26	9	6	2	9	8	79	10	174
2014	Governor-in-council appointment	25	11	10	4	0	17	33	73	7	28

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	32	40	13	8	5	2	1	74	13	11274
2018	Term	37	38	11	7	4	2	1	77	11	2771
2018	Casual	45	31	10	6	3	4	2	80	10	317
2018	Student	36	33	13	9	4	2	3	72	15	223
2017	Indeterminate (permanent)	35	39	11	7	4	3	1	77	12	11678
2017	Term	41	34	10	7	3	4	1	79	10	3396
2017	Casual	45	31	9	6	3	3	4	82	9	388
2017	Student	43	32	7	8	4	4	3	80	12	260
2014	Indeterminate (permanent)	35	41	10	7	3	2	1	78	11	12753
2014	Term	43	36	9	6	3	3	1	82	9	2011
2014	Casual	45	34	6	4	4	4	3	84	9	255
2014	Student	48	19	11	10	3	6	3	74	14	174
2014	Governor-in-council appointment	69	14	6	4	0	0	7	89	4	28
2011	Indeterminate (permanent)	31	37	12	9	6	5	1	72	16	14926
2011	Term	38	34	10	8	5	4	1	76	13	1506
2011	Casual	43	25	10	11	1	5	4	75	14	111
2011	Student	38	21	12	11	8	7	4	66	21	231
2008	Indeterminate (permanent)	26	36	13	11	8	5	1	66	20	13532
2008	Term	35	36	12	9	5	4	0	74	14	1027
2008	Casual	40	25	7	11	7	8	2	72	20	73
2008	Student	18	25	24	16	10	2	5	47	28	33

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	30	39	18	7	4	1	0	70	11	11235
2018	Term	43	38	12	4	2	1	0	81	6	2764
2018	Casual	50	34	11	2	1	1	1	85	4	319
2018	Student	43	36	14	5	1	1	0	80	5	222

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	16	24	20	15	14	9	2	45	32	11269
2018	Term	25	26	19	11	7	11	1	58	20	2778
2018	Casual	34	25	12	5	3	12	9	75	10	317
2018	Student	34	28	14	5	2	13	5	74	8	222
2017	Indeterminate (permanent)	17	24	18	15	14	10	3	46	34	11676
2017	Term	24	24	16	10	9	14	3	58	23	3394
2017	Casual	28	20	9	7	6	15	15	69	18	386
2017	Student	32	20	9	6	5	19	9	71	16	257
2014	Indeterminate (permanent)	15	23	18	16	16	10	2	43	37	12751
2014	Term	21	25	16	13	11	13	2	54	28	2011
2014	Casual	22	21	14	8	3	20	12	63	17	256
2014	Student	33	19	13	5	6	17	7	68	14	174
2014	Governor-in-council appointment	29	10	4	4	3	18	33	80	13	28
2011	Indeterminate (permanent)	12	23	19	17	15	12	3	41	37	14978
2011	Term	18	22	19	13	13	13	3	47	31	1510
2011	Casual	23	21	13	4	8	15	16	63	18	111
2011	Student	22	19	12	12	5	19	12	59	24	232

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	14	86	11313
2018	Term	11	89	2795
2018	Casual	6	94	318
2018	Student	5	95	222

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	47	1611
2018	Term	58	304
2018	Casual	61	19
2018	Student	42	12

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	60	1611
2018	Term	46	304

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	6	1611
2018	Casual	0	19

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	Term	0	304
2018	Casual	0	19

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	4	1611
2018	Term	5	304

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	15	1611
2018	Term	20	304

Question 49g. From whom did you experience harassment on the job? Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	4	1611
2018	Term	4	304

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	43	1612
2018	Term	37	304

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	39	1612
2018	Term	31	304

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	46	1612
2018	Term	35	304

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	40	1612
2018	Term	34	304

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	27	1612
2018	Term	22	304

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	56	1612
2018	Term	57	304

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	36	1612
2018	Term	32	304

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	1	1612
2018	Casual	0	19

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	8	1612
2018	Term	13	304

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	11	1612
2018	Term	14	304

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	47	1612
2018	Term	43	304

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	26	1612
2018	Term	22	304

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	18	1612
2018	Term	17	304

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	54	1610
2018	Term	49	304
2018	Casual	46	19
2018	Student	42	12

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	28	1610
2018	Term	23	304

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	5	1610
2018	Term	4	304
2018	Casual	0	19
2018	Student	0	12

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	23	1610
2018	Term	19	304

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	10	1610
2018	Term	6	304

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	7	1610
2018	Term	3	304

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	13	1610
2018	Term	13	304

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	12	1610
2018	Term	9	304

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	25	1610
2018	Term	30	304

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	11	1496
2018	Term	17	296

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	18	1496
2018	Term	23	296
2018	Casual	47	18
2018	Student	42	12

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	10	1496
2018	Term	15	296

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	8	1496
2018	Term	5	296

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	10	1496
2018	Term	13	296

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	10	1496
2018	Term	7	296

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	11	1496
2018	Term	6	296

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	9	1496
2018	Term	21	296

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	12	1496
2018	Term	16	296

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	28	1496
2018	Term	28	296

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	9	1496
2018	Term	6	296

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	44	1496
2018	Term	48	296

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	1	1496
2018	Casual	0	18

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	53	1496
2018	Term	44	296

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	4	1496
2018	Term	5	296

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	14	1496
2018	Term	15	296

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	14	17	23	6	7	26	6	46	20	11280
2018	Term	22	15	20	4	3	29	9	58	11	2786
2018	Casual	32	10	13	2	4	28	13	70	9	316
2018	Student	23	14	11	2	1	32	17	73	5	221
2017	Indeterminate (permanent)	14	17	20	7	8	27	8	47	23	11702
2017	Term	20	13	16	3	3	31	13	60	12	3402
2017	Casual	26	11	11	3	2	31	17	71	8	390
2017	Student	21	12	9	2	1	35	20	73	7	260
2014	Indeterminate (permanent)	12	17	21	7	6	29	8	46	21	12754
2014	Term	19	12	16	4	4	32	13	55	15	2010
2014	Casual	14	14	12	1	1	39	19	66	5	256
2014	Student	22	10	5	2	1	41	19	80	7	174
2014	Governor-in-council appointment	14	4	3	0	0	57	23	87	0	27

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	27	32	20	7	5	9	1	65	13	11277
2018	Term	40	30	15	4	2	8	1	77	6	2794
2018	Casual	49	23	10	1	1	14	2	85	3	317
2018	Student	40	27	12	3	2	14	3	80	5	221
2017	Indeterminate (permanent)	26	31	18	7	6	11	1	65	15	11680
2017	Term	38	28	14	3	2	13	2	77	7	3398
2017	Casual	41	26	10	2	1	15	4	83	4	385
2017	Student	42	25	10	3	0	15	4	83	4	258
2014	Indeterminate (permanent)	21	30	21	6	5	15	1	61	14	12754
2014	Term	33	25	16	4	3	16	2	71	9	2010
2014	Casual	31	29	12	2	0	23	3	81	3	256
2014	Student	39	20	5	1	1	29	4	89	3	174
2014	Governor-in-council appointment	36	6	3	0	0	40	15	94	0	28
2011	Indeterminate (permanent)	27	36	17	7	4	9	0	69	12	14959
2011	Term	40	32	13	4	3	9	0	79	7	1507
2011	Casual	42	29	11	5	1	11	3	81	6	110
2011	Student	37	28	13	4	1	18	1	79	5	232

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	8	92	11285
2018	Term	5	95	2787
2018	Casual	2	98	314
2018	Student	5	95	221

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	36	876
2018	Term	38	126

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	78	876
2018	Term	65	126

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	2	876
2018	Student	0	11

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	Term	0	126
2018	Student	0	11

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	6	876
2018	Term	6	126

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	11	876
2018	Term	19	126

Question 56g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	7	876
2018	Term	11	126

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	25	873
2018	Term	32	126

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	20	873
2018	Term	24	126

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	14	873
2018	Term	19	126

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	5	873
2018	Term	11	126

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	28	873
2018	Term	28	126

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	22	873
2018	Term	17	126

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	4	873
2018	Term	4	126

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	2	873

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	9	873
2018	Term	4	126

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	18	873
2018	Term	12	126

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	1	873
2018	Student	0	11

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	24	873
2018	Term	16	126

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	0	873
2018	Term	0	126

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	17	873
2018	Term	22	126

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	33	877
2018	Term	29	126

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	16	877
2018	Term	11	126

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	4	877
2018	Student	0	11

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	19	877
2018	Term	20	126

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	4	877
2018	Student	0	11

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	7	877
2018	Term	5	126

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	9	877
2018	Term	9	126

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	9	877
2018	Term	7	126

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	44	877
2018	Term	48	126

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	5	817
2018	Term	4	120

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	10	817
2018	Term	18	120

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	4	817
2018	Term	4	120

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	3	817
2018	Student	0	11

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	3	817
2018	Student	0	11

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	5	817
2018	Student	0	11

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	9	817
2018	Term	6	120

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	12	817
2018	Term	20	120

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	11	817
2018	Term	12	120

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	28	817
2018	Term	29	120

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	9	817
2018	Term	8	120

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	46	817
2018	Term	51	120

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	1	817
2018	Student	0	11

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	60	817
2018	Term	60	120

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	5	817
2018	Student	0	11

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	14	817
2018	Term	16	120

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	16	17	24	4	4	30	6	51	12	11295
2018	Term	24	16	19	2	1	29	8	64	5	2783
2018	Casual	34	11	14	1	1	26	12	74	3	314
2018	Student	28	13	9	1	1	33	15	78	4	223
2017	Indeterminate (permanent)	15	17	21	3	4	32	7	54	12	11701
2017	Term	22	14	15	2	2	33	11	65	7	3396
2017	Casual	24	13	12	2	0	31	17	73	5	390
2017	Student	26	11	8	2	1	33	19	77	7	259
2014	Indeterminate (permanent)	13	16	21	3	3	36	8	51	11	12748
2014	Term	19	15	16	3	2	35	10	63	8	2009
2014	Casual	16	13	11	1	0	43	16	70	4	256
2014	Student	26	11	7	1	2	36	18	80	5	174
2014	Governor-in-council appointment	7	3	3	0	0	55	33	79	0	28

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	29	32	20	4	4	11	1	68	9	11304
2018	Term	43	28	15	2	1	9	2	80	4	2792
2018	Casual	48	25	9	1	1	14	2	87	3	316
2018	Student	46	22	12	2	1	15	2	82	4	223
2017	Indeterminate (permanent)	29	32	17	4	3	13	2	72	8	11679
2017	Term	42	28	12	2	2	12	2	82	4	3400
2017	Casual	42	25	8	2	0	15	6	86	3	390
2017	Student	44	23	10	2	0	15	5	85	2	260
2014	Indeterminate (permanent)	23	30	19	4	3	19	2	67	8	12743
2014	Term	36	27	13	2	2	18	2	78	5	2010
2014	Casual	35	26	9	1	0	26	3	86	1	256
2014	Student	42	19	6	1	2	25	4	87	4	174
2014	Governor-in-council appointment	29	6	3	0	0	40	22	93	0	28
2011	Indeterminate (permanent)	31	37	15	4	3	10	0	76	7	14942
2011	Term	43	30	12	3	2	11	0	82	5	1510
2011	Casual	49	30	7	1	1	10	3	90	2	111
2011	Student	48	28	7	2	0	15	0	89	2	233

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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	52	27	11	4	4	1	0	81	9	11233
2018	Term	57	25	9	3	3	2	0	84	7	2770
2018	Casual	65	24	7	2	1	1	0	89	3	317
2018	Student	69	23	4	3	1	0	0	92	4	223
2017	Indeterminate (permanent)	53	27	10	4	5	2	0	81	9	11686
2017	Term	58	24	9	3	3	2	0	84	6	3401
2017	Casual	67	21	7	1	2	2	1	90	3	389
2017	Student	67	21	7	1	2	2	0	91	2	260

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	30	42	15	8	4	2	0	73	12	11281
2018	Term	35	39	14	7	3	2	0	76	10	2789
2018	Casual	39	31	12	6	3	9	0	77	10	319
2018	Student	27	39	16	6	3	9	0	73	10	223
2017	Indeterminate (permanent)	28	42	15	8	5	2	0	71	14	11694
2017	Term	30	40	13	8	4	4	0	73	13	3402
2017	Casual	30	32	14	7	4	12	1	71	13	388
2017	Student	23	37	19	8	3	10	1	67	12	258

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	21	37	18	14	9	2	0	59	24	11293
2018	Term	29	36	16	11	6	2	0	66	18	2786
2018	Casual	43	30	14	5	3	4	0	76	9	319
2018	Student	34	40	10	10	1	4	1	77	12	223
2017	Indeterminate (permanent)	16	39	18	15	10	2	0	56	26	11689
2017	Term	22	39	16	13	7	2	0	63	20	3403
2017	Casual	31	42	13	7	4	3	1	76	11	389
2017	Student	29	45	15	6	2	3	0	76	8	260

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	15	21	21	16	24	0	2	37	41	11303
2018	Term	17	22	21	16	23	1	1	40	40	2788
2018	Casual	21	28	18	13	17	2	1	51	31	317
2018	Student	21	26	23	14	14	1	1	48	28	221
2017	Indeterminate (permanent)	19	21	19	16	22	0	2	41	39	11677
2017	Term	16	22	19	17	22	0	2	40	41	3404
2017	Casual	19	23	18	14	24	0	1	43	39	390
2017	Student	22	22	19	11	22	0	4	46	34	259

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	14	24	30	18	13	0	1	38	32	11278
2018	Term	24	27	27	14	6	1	2	52	21	2788
2018	Casual	42	29	19	6	1	1	1	73	7	317
2018	Student	42	31	19	5	0	0	2	75	6	222
2017	Indeterminate (permanent)	15	25	28	18	14	0	1	40	32	11682
2017	Term	24	27	25	12	9	1	2	53	21	3399
2017	Casual	39	28	22	6	2	1	3	70	8	390
2017	Student	44	26	20	6	1	0	3	72	7	259

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	19	26	26	15	11	0	3	46	27	11241
2018	Term	36	24	18	10	6	1	6	64	17	2780
2018	Casual	45	28	15	5	2	1	4	76	8	315
2018	Student	54	26	10	5	1	1	3	83	6	221
2017	Indeterminate (permanent)	19	26	24	15	11	1	4	48	27	11658
2017	Term	35	24	17	8	7	1	8	65	17	3392
2017	Casual	46	22	16	3	3	1	8	75	7	388
2017	Student	54	25	9	4	1	1	5	85	5	260

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	17	23	25	18	15	1	2	41	33	11238
2018	Term	30	24	20	13	9	2	3	56	23	2787
2018	Casual	44	24	14	10	5	1	2	70	15	317
2018	Student	46	21	16	9	4	1	3	71	13	221
2017	Indeterminate (permanent)	17	23	24	17	15	1	2	42	33	11685
2017	Term	32	24	18	10	8	3	5	60	20	3398
2017	Casual	37	24	17	11	6	2	3	65	18	389
2017	Student	48	22	13	9	4	0	4	73	14	260

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	48	23	12	5	4	1	8	77	9	11262
2018	Term	61	19	7	2	1	1	9	88	4	2777
2018	Casual	67	15	5	3	0	1	9	91	3	318
2018	Student	70	13	6	2	0	0	9	92	2	221
2017	Indeterminate (permanent)	44	23	12	5	4	1	12	76	10	11667
2017	Term	60	16	7	2	1	1	13	87	4	3397
2017	Casual	61	16	6	1	1	1	14	90	2	389
2017	Student	62	17	7	1	1	1	10	89	3	258

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	26	27	23	12	10	0	1	54	23	11290
2018	Term	36	27	19	9	7	0	2	64	16	2792
2018	Casual	55	21	12	6	3	0	2	78	10	315
2018	Student	45	26	17	9	1	0	3	72	10	220
2017	Indeterminate (permanent)	25	30	23	12	9	0	1	55	21	11660
2017	Term	34	28	20	10	6	0	1	63	17	3394
2017	Casual	50	26	13	6	2	0	4	78	9	388
2017	Student	46	24	16	9	3	1	2	72	12	257

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	21	32	26	11	7	1	2	55	19	11259
2018	Term	33	30	21	7	4	1	3	66	12	2780
2018	Casual	46	28	14	3	2	2	3	79	6	319
2018	Student	39	27	20	7	2	1	4	70	10	220
2017	Indeterminate (permanent)	23	32	22	12	7	1	2	57	20	11658
2017	Term	35	28	20	8	4	1	4	67	12	3390
2017	Casual	50	24	13	5	2	0	6	78	8	389
2017	Student	44	28	16	5	3	1	3	75	8	258

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	18	31	26	15	8	1	1	49	24	11268
2018	Term	35	30	18	8	4	1	3	68	13	2782
2018	Casual	45	29	15	5	2	2	1	77	7	318
2018	Student	45	25	18	6	2	1	3	73	8	221
2017	Indeterminate (permanent)	18	31	25	14	9	1	2	50	24	11650
2017	Term	38	28	17	7	4	2	5	70	12	3390
2017	Casual	42	26	17	7	2	1	5	73	9	387
2017	Student	45	29	15	4	2	2	4	78	6	257

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	24	31	23	12	7	0	1	57	20	11259
2018	Term	39	28	18	7	4	0	3	70	12	2778
2018	Casual	45	25	15	8	4	2	1	72	12	319
2018	Student	33	27	19	12	6	0	2	62	19	221
2017	Indeterminate (permanent)	26	32	22	12	7	1	2	59	19	11653
2017	Term	42	27	13	8	4	1	4	73	13	3391
2017	Casual	43	24	17	6	3	1	5	72	10	389
2017	Student	37	29	16	7	5	1	4	70	13	258

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	21	29	25	14	10	0	1	51	24	11223
2018	Term	26	29	23	12	7	0	1	56	20	2770
2018	Casual	40	29	20	7	3	1	0	70	10	316
2018	Student	39	27	20	8	2	1	2	69	11	219
2017	Indeterminate (permanent)	21	30	23	14	9	1	2	52	24	11640
2017	Term	28	30	22	10	7	1	2	59	17	3382
2017	Casual	39	31	17	7	3	1	3	72	10	388
2017	Student	42	33	15	5	1	0	4	78	6	256

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	44	25	15	7	6	0	3	71	14	11219
2018	Term	52	23	13	5	4	0	3	78	9	2772
2018	Casual	66	16	9	4	2	0	2	85	6	318
2018	Student	64	16	12	5	1	0	2	81	6	219
2017	Indeterminate (permanent)	45	25	15	7	6	0	2	72	13	11679
2017	Term	54	23	13	5	2	0	3	79	7	3391
2017	Casual	61	22	10	3	1	0	2	86	5	390
2017	Student	66	15	11	2	2	1	2	84	4	259

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	60	17	8	4	4	1	6	83	8	11230
2018	Term	68	14	7	2	2	1	6	88	4	2784
2018	Casual	75	13	5	2	1	1	4	92	3	318
2018	Student	78	10	4	2	2	1	4	92	4	221

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	65	14	7	4	4	1	5	84	8	11240
2018	Term	73	11	5	3	3	1	4	88	6	2778
2018	Casual	82	6	2	3	2	1	4	92	5	316
2018	Student	80	9	3	2	1	0	5	94	3	219
2017	Indeterminate (permanent)	67	14	6	4	4	1	4	85	8	11684
2017	Term	75	10	4	2	3	1	5	90	6	3393
2017	Casual	80	9	3	2	1	0	5	94	3	390
2017	Student	82	6	3	2	2	1	5	93	4	259

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	53	26	11	4	3	0	2	81	7	11277
2018	Term	63	21	9	3	2	0	3	86	5	2784
2018	Casual	69	17	5	3	3	0	2	89	7	317
2018	Student	72	17	6	3	0	0	3	91	3	218
2017	Indeterminate (permanent)	53	27	10	4	3	0	3	83	7	11677
2017	Term	65	20	6	3	2	0	4	89	5	3392
2017	Casual	72	17	5	1	1	0	4	92	2	389
2017	Student	72	14	5	2	1	1	5	91	4	259

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	53	21	11	7	6	0	2	76	12	11248
2018	Term	67	14	8	4	3	1	3	84	8	2774
2018	Casual	72	14	5	2	3	0	3	89	6	316
2018	Student	75	12	7	2	1	0	3	90	3	220
2017	Indeterminate (permanent)	58	20	9	6	4	1	3	80	10	11682
2017	Term	70	14	6	3	3	1	4	88	6	3384
2017	Casual	78	11	4	2	1	0	4	92	3	389
2017	Student	78	8	4	1	2	1	5	91	4	259

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	48	11	6	2	1	0	31	86	5	11212
2018	Term	60	4	2	1	0	0	32	95	2	2758
2018	Casual	61	4	1	0	1	1	32	96	2	311
2018	Student	66	2	2	0	1	0	28	95	2	216
2017	Indeterminate (permanent)	49	11	5	2	1	0	30	87	5	11667
2017	Term	61	5	2	1	1	0	31	95	2	3392
2017	Casual	67	3	2	0	0	0	28	97	0	389
2017	Student	73	2	1	0	1	2	21	97	2	257

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	58	19	9	3	2	1	7	84	6	11234
2018	Term	58	17	11	4	2	1	7	81	7	2770
2018	Casual	72	13	3	2	2	1	6	91	5	318
2018	Student	70	12	9	3	1	0	5	87	4	219
2017	Indeterminate (permanent)	60	18	7	3	2	1	9	86	6	11621
2017	Term	59	16	9	4	3	1	8	83	7	3373
2017	Casual	70	14	6	1	1	0	8	92	2	387
2017	Student	74	7	6	2	1	2	8	90	3	257

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	68	15	6	3	2	1	6	89	5	11278
2018	Term	23	21	20	14	21	0	1	44	35	2785
2018	Casual	39	14	13	13	16	0	5	56	31	318
2018	Student	49	16	14	10	7	0	4	68	18	220
2017	Indeterminate (permanent)	67	16	5	3	2	1	6	89	5	11687
2017	Term	21	20	20	17	21	0	1	42	38	3399
2017	Casual	32	17	13	12	16	1	9	55	31	388
2017	Student	56	11	13	9	6	0	5	70	16	259

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	42	30	16	5	3	0	3	74	9	11259
2018	Term	43	29	16	6	3	1	3	74	9	2785
2018	Casual	63	20	10	2	1	0	3	86	4	315
2018	Student	48	23	16	5	5	0	4	74	10	219
2017	Indeterminate (permanent)	44	31	14	5	3	0	3	77	8	11665
2017	Term	46	30	14	5	2	0	3	78	7	3395
2017	Casual	64	22	7	2	1	0	4	89	3	388
2017	Student	53	23	15	2	2	1	3	79	5	257

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	11	29	38	15	6	0	41	21	11313
2018	Term	17	34	34	11	4	0	51	15	2795
2018	Casual	32	39	23	5	1	0	71	6	318
2018	Student	31	38	24	6	0	1	69	6	224
2017	Indeterminate (permanent)	10	28	39	15	7	0	38	23	11699
2017	Term	14	33	35	12	5	1	48	17	3402
2017	Casual	26	39	31	3	2	1	65	5	388
2017	Student	26	44	27	2	1	0	71	3	260

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	13	22	39	18	7	0	0	26	35	11189
2018	Term	10	18	38	22	11	0	0	33	28	2759
2018	Casual	4	8	31	32	25	0	1	58	12	316
2018	Student	3	13	36	30	18	0	1	48	16	224
2017	Indeterminate (permanent)	11	23	39	18	8	0	0	26	34	11674
2017	Term	9	18	39	21	12	0	1	34	27	3390
2017	Casual	3	11	29	34	21	0	2	56	14	388
2017	Student	3	8	32	32	23	1	0	56	12	259

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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	24	24	21	14	15	1	1	25	75	11322
2018	Term	23	25	22	13	15	1	1	23	77	2790
2018	Casual	32	19	14	13	13	7	2	35	65	319
2018	Student	30	21	22	13	7	4	3	32	68	223
2017	Indeterminate (permanent)	31	22	18	12	14	2	1	32	68	11702
2017	Term	21	23	22	15	16	2	1	22	78	3405
2017	Casual	18	22	19	13	23	2	2	19	81	389
2017	Student	31	17	18	14	16	3	2	32	68	260

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	21	8358
2018	Term	26	2084
2018	Casual	50	190
2017	Indeterminate (permanent)	17	7631
2017	Term	24	2551
2017	Casual	48	300
2017	Student	40	166

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	35	8358
2018	Term	35	2084
2018	Casual	39	190
2017	Indeterminate (permanent)	30	7631
2017	Term	29	2551
2017	Casual	42	300
2017	Student	65	166

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	28	8358
2018	Term	30	2084
2018	Casual	26	190
2017	Indeterminate (permanent)	23	7631
2017	Term	25	2551
2017	Casual	25	300
2017	Student	34	166

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	48	8358
2018	Term	36	2084
2018	Casual	15	190
2017	Indeterminate (permanent)	50	7631
2017	Term	32	2551
2017	Casual	20	300
2017	Student	30	166

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	9	8358
2018	Term	6	2084
2018	Casual	2	190
2017	Indeterminate (permanent)	8	7631
2017	Term	5	2551
2017	Casual	1	300
2017	Student	2	166

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	31	8358
2018	Term	21	2084
2018	Casual	16	190

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	34	8358
2018	Term	46	2084
2018	Casual	34	190
2017	Indeterminate (permanent)	37	7631
2017	Term	52	2551
2017	Casual	41	300
2017	Student	34	166

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	Indeterminate (permanent)	4	39	20	12	6	20	8010
2018	Term	5	51	17	10	4	13	2006
2018	Casual	10	46	15	10	4	15	177
2017	Indeterminate (permanent)	6	47	20	10	5	14	7493
2017	Term	5	54	19	9	3	10	2491
2017	Casual	4	53	16	11	5	12	291
2017	Student	8	51	17	8	7	8	166

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	26	74	8312
2018	Term	34	66	2072
2018	Casual	40	60	188

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	33	17	16	11	14	1	7	54	28	11316
2018	Term	37	16	16	10	9	2	10	61	21	2784
2018	Casual	45	13	10	5	7	4	17	74	14	314
2018	Student	43	15	11	6	5	2	18	72	15	222

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	8	20	17	19	29	1	7	30	52	8332
2018	Term	14	22	17	18	21	2	8	39	43	2076
2018	Casual	22	28	14	14	15	1	7	54	31	189
2017	Indeterminate (permanent)	9	20	15	17	29	2	10	32	51	7675
2017	Term	13	23	14	17	23	2	8	40	44	2557
2017	Casual	18	25	12	13	23	1	9	48	39	300
2017	Student	17	28	12	18	18	2	6	48	39	167

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	3	9	12	19	50	1	5	13	74	8340
2018	Term	6	13	16	22	37	2	5	20	63	2077
2018	Casual	10	15	18	16	32	3	8	27	53	189
2017	Indeterminate (permanent)	2	8	10	16	54	2	8	11	77	7672
2017	Term	4	10	11	18	49	2	6	15	73	2559
2017	Casual	7	10	15	15	41	2	10	20	64	301
2017	Student	5	13	14	18	40	4	7	20	65	168

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results by Theme for Employment and Social Development Canada by Question 77. What is your current employee status?

Table of Contents

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 14. Overall, I like my job.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 26. I am satisfied with the quality of supervision I receive.

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Job fit and development

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Question 15. I can complete my assigned workload during my regular working hours.

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 49g. From whom did you experience harassment on the job? Other

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored