2017 Public Service Employee Annual Survey Results for Parks Canada by Question 22. With which of the following communities do you most closely identify in relation to your current job? (Mark one only.)

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 36 36 19 4 0 1 3 76 4 65
2017 Compliance, inspection and enforcement 33 38 17 7 0 6 0 75 7 57
2017 Communications or public affairs 32 46 9 7 4 2 0 80 11 196
2017 Science and technology 35 45 13 4 1 1 0 81 6 222
2017 Administration and operations 43 38 9 5 3 1 0 82 8 391
2017 Human resources 46 27 14 7 3 3 0 76 9 145
2017 Financial management 48 32 9 5 2 4 1 83 7 151
2017 Procurement 38 40 14 3 0 6 0 83 3 36
2017 Real property 34 47 8 8 3 1 0 82 10 105
2017 Materiel management 39 25 16 21 0 0 0 63 21 15
2017 Information management 34 39 10 13 0 4 0 76 14 20
2017 Information technology 59 35 7 0 0 0 0 93 0 45
2017 Data sciences 41 49 10 0 0 0 0 90 0 10
2017 Policy 40 42 10 2 2 4 0 86 4 51
2017 Project management 46 36 11 3 1 2 0 84 4 231
2017 Other services to the public 36 37 13 8 4 1 1 75 12 232
2017 None of the above 38 33 16 6 4 3 0 74 10 261
2014 Client contact centre 30 41 11 5 5 4 3 77 11 197
2014 Federal regulators 40 60 0 0 0 0 0 100 0 11
2014 Compliance, inspection and enforcement 28 39 15 5 3 9 0 74 9 73
2014 Communications or public affairs 50 32 10 3 1 4 0 85 5 232
2014 Security 26 49 6 0 0 19 0 93 0 13
2014 Science and technology 35 42 13 4 1 5 0 81 5 289
2014 Administration and operations 40 30 15 5 5 5 0 74 10 443
2014 Human resources 39 44 6 5 3 3 0 86 8 181
2014 Financial management 37 32 15 9 2 3 1 73 11 140
2014 Procurement 56 19 12 0 0 12 0 86 0 24
2014 Real property 23 48 21 4 1 3 0 74 5 116
2014 Materiel management 37 38 13 4 3 5 0 79 8 41
2014 Information management 41 39 13 5 0 3 0 82 6 34
2014 Information technology 42 38 18 0 0 2 0 82 0 50
2014 Other services to the public 41 34 13 7 2 4 0 78 9 729
2014 None of the above 37 33 17 3 2 8 1 76 6 660

Question 2. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 32 50 7 11 1 0 0 81 12 65
2017 Compliance, inspection and enforcement 16 51 16 15 2 0 0 67 16 58
2017 Communications or public affairs 40 39 7 7 6 0 0 80 13 196
2017 Science and technology 32 41 10 11 6 0 0 73 17 221
2017 Administration and operations 38 37 9 10 6 0 0 75 16 392
2017 Human resources 47 33 7 8 6 0 0 79 14 144
2017 Financial management 42 47 5 4 3 0 0 89 6 149
2017 Procurement 49 34 12 6 0 0 0 83 6 36
2017 Real property 33 38 12 9 7 0 0 72 16 106
2017 Materiel management 26 31 25 9 9 0 0 58 18 15
2017 Information management 33 37 25 5 0 0 0 70 5 20
2017 Information technology 57 31 2 5 5 0 0 88 9 45
2017 Data sciences 60 21 19 0 0 0 0 81 0 10
2017 Policy 36 42 10 8 4 0 0 79 11 51
2017 Project management 47 36 8 8 2 0 0 82 9 230
2017 Other services to the public 27 41 10 14 7 0 0 69 22 228
2017 None of the above 27 39 12 13 9 0 0 66 22 261
2014 Client contact centre 45 37 12 4 2 0 0 82 6 196
2014 Federal regulators 43 41 8 0 8 0 0 84 8 11
2014 Compliance, inspection and enforcement 37 38 16 3 6 0 0 75 9 73
2014 Communications or public affairs 59 31 6 3 2 0 0 89 5 231
2014 Security 33 55 0 12 0 0 0 88 12 13
2014 Science and technology 38 39 11 9 2 1 0 77 12 289
2014 Administration and operations 50 32 9 5 4 0 0 82 9 443
2014 Human resources 52 37 5 3 3 0 0 89 6 182
2014 Financial management 44 41 9 2 3 1 0 86 5 140
2014 Procurement 53 34 13 0 0 0 0 87 0 24
2014 Real property 37 46 10 4 2 0 0 84 6 116
2014 Materiel management 37 53 11 0 0 0 0 89 0 41
2014 Information management 54 33 8 5 0 0 0 87 5 34
2014 Information technology 56 32 6 4 2 0 0 88 6 50
2014 Other services to the public 48 33 11 5 3 0 0 81 8 724
2014 None of the above 44 36 10 6 4 0 0 80 9 660

Question 3. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 23 37 17 16 4 0 3 62 20 65
2017 Compliance, inspection and enforcement 18 34 24 16 8 0 0 52 24 58
2017 Communications or public affairs 36 36 10 11 7 0 0 72 17 196
2017 Science and technology 31 42 9 12 7 0 0 73 18 222
2017 Administration and operations 37 39 10 7 7 0 0 76 14 392
2017 Human resources 41 35 8 9 5 0 2 77 14 145
2017 Financial management 36 34 19 7 4 0 0 70 11 150
2017 Procurement 36 33 22 5 4 0 0 69 9 35
2017 Real property 27 44 9 8 11 0 0 71 19 106
2017 Materiel management 39 13 24 16 9 0 0 51 25 15
2017 Information management 14 53 5 23 5 0 0 67 28 20
2017 Information technology 46 38 5 9 2 0 0 84 11 45
2017 Data sciences 21 49 30 0 0 0 0 70 0 10
2017 Policy 34 39 14 10 4 0 0 73 14 50
2017 Project management 41 38 10 7 4 0 0 80 11 232
2017 Other services to the public 30 37 14 11 8 1 0 67 19 232
2017 None of the above 35 33 12 10 10 0 0 68 20 263
2014 Client contact centre 31 31 12 21 4 0 0 62 25 198
2014 Federal regulators 27 40 17 8 8 0 0 67 16 11
2014 Compliance, inspection and enforcement 16 33 21 19 11 0 0 49 30 73
2014 Communications or public affairs 41 33 9 11 6 0 0 74 16 232
2014 Security 38 25 19 18 0 0 0 63 18 13
2014 Science and technology 24 49 11 11 5 0 0 74 15 288
2014 Administration and operations 36 36 12 9 7 0 0 72 16 443
2014 Human resources 32 42 11 9 6 0 0 74 15 182
2014 Financial management 31 44 11 7 7 1 1 75 14 140
2014 Procurement 51 19 22 0 8 0 0 70 8 24
2014 Real property 24 55 9 5 6 0 0 79 11 117
2014 Materiel management 35 40 9 14 1 0 0 76 15 41
2014 Information management 25 42 18 15 0 0 0 67 15 34
2014 Information technology 46 24 18 6 6 0 0 70 12 50
2014 Other services to the public 33 38 13 12 4 0 0 71 16 728
2014 None of the above 34 37 13 10 5 0 0 71 16 660

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 18 46 14 16 7 0 0 63 23 65
2017 Compliance, inspection and enforcement 13 49 13 10 15 0 0 62 25 57
2017 Communications or public affairs 29 38 8 17 7 0 0 67 24 196
2017 Science and technology 21 40 15 15 8 0 0 61 23 222
2017 Administration and operations 28 39 14 12 7 0 0 67 18 392
2017 Human resources 29 41 12 10 4 1 2 73 15 144
2017 Financial management 29 42 12 11 4 1 1 72 15 151
2017 Procurement 35 42 11 3 9 0 0 78 12 36
2017 Real property 23 41 18 14 3 2 0 65 18 106
2017 Materiel management 30 25 7 30 9 0 0 54 39 15
2017 Information management 15 52 14 19 0 0 0 67 19 20
2017 Information technology 32 40 9 16 0 2 0 74 16 45
2017 Data sciences 21 49 30 0 0 0 0 70 0 10
2017 Policy 19 46 17 14 0 4 0 68 14 51
2017 Project management 32 41 13 9 5 0 0 73 14 232
2017 Other services to the public 24 32 15 19 10 0 0 56 29 230
2017 None of the above 25 35 14 16 11 0 0 59 26 261

Question 5. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 26 51 5 9 4 1 3 81 14 65
2017 Compliance, inspection and enforcement 35 39 7 10 10 0 0 74 19 58
2017 Communications or public affairs 43 29 10 12 6 0 0 72 18 195
2017 Science and technology 33 41 11 8 6 0 0 74 14 222
2017 Administration and operations 39 35 9 8 8 0 1 74 17 393
2017 Human resources 41 32 8 11 8 0 0 73 19 144
2017 Financial management 43 35 8 8 6 0 0 78 14 151
2017 Procurement 50 31 8 11 0 0 0 82 11 36
2017 Real property 35 34 19 6 5 0 1 69 11 106
2017 Materiel management 39 19 18 13 13 0 0 57 25 15
2017 Information management 33 43 10 5 0 9 0 83 6 20
2017 Information technology 55 22 9 9 2 4 0 79 12 45
2017 Data sciences 21 50 0 29 0 0 0 71 29 10
2017 Policy 35 40 11 11 2 0 0 75 13 51
2017 Project management 46 27 9 10 8 0 0 73 18 231
2017 Other services to the public 33 36 10 13 9 0 0 68 22 232
2017 None of the above 37 30 9 14 10 0 0 67 24 261
2014 Client contact centre 34 32 17 11 4 1 3 68 15 198
2014 Federal regulators 17 50 8 24 0 0 0 68 24 11
2014 Compliance, inspection and enforcement 27 41 18 9 4 0 1 69 13 73
2014 Communications or public affairs 38 31 15 9 3 0 4 72 13 232
2014 Security 38 25 13 24 0 0 0 63 24 13
2014 Science and technology 33 38 11 13 4 0 0 72 17 288
2014 Administration and operations 39 33 12 9 5 1 1 73 15 443
2014 Human resources 40 30 7 10 3 0 9 78 14 182
2014 Financial management 45 28 9 10 6 1 1 74 17 140
2014 Procurement 52 19 12 9 8 0 0 71 17 24
2014 Real property 39 37 9 9 5 0 1 77 14 117
2014 Materiel management 23 45 18 12 2 0 0 67 14 41
2014 Information management 32 54 8 3 0 3 0 89 3 34
2014 Information technology 53 28 14 4 2 0 0 81 6 50
2014 Other services to the public 39 32 11 10 6 1 1 72 17 729
2014 None of the above 38 33 12 10 5 0 1 72 16 661

Question 6. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 18 54 17 9 3 0 0 71 12 64
2017 Compliance, inspection and enforcement 16 38 18 19 8 1 0 54 27 58
2017 Communications or public affairs 33 39 12 8 7 0 0 72 16 196
2017 Science and technology 24 40 12 17 7 0 0 64 25 222
2017 Administration and operations 32 42 9 8 10 0 0 74 17 393
2017 Human resources 39 31 13 10 8 0 0 70 17 145
2017 Financial management 29 44 10 12 4 0 0 74 16 150
2017 Procurement 41 42 8 6 3 0 0 83 9 36
2017 Real property 24 47 8 11 10 0 0 71 21 106
2017 Materiel management 26 10 39 9 16 0 0 37 25 15
2017 Information management 24 32 25 19 0 0 0 56 19 20
2017 Information technology 41 39 5 15 0 0 0 80 15 44
2017 Data sciences 21 61 19 0 0 0 0 81 0 10
2017 Policy 27 50 12 4 8 0 0 77 11 51
2017 Project management 34 41 12 11 2 0 0 75 14 232
2017 Other services to the public 18 41 14 16 12 0 0 59 28 232
2017 None of the above 23 35 15 15 12 0 0 58 27 263
2014 Client contact centre 31 31 19 14 5 0 0 62 19 198
2014 Federal regulators 9 58 17 16 0 0 0 67 16 11
2014 Compliance, inspection and enforcement 14 39 12 17 18 0 0 53 35 73
2014 Communications or public affairs 43 37 9 8 3 0 0 80 11 232
2014 Security 32 30 7 31 0 0 0 62 31 13
2014 Science and technology 26 36 13 18 7 0 0 61 25 289
2014 Administration and operations 35 36 13 10 6 0 0 71 16 443
2014 Human resources 43 40 6 8 3 0 0 83 11 182
2014 Financial management 33 46 11 6 3 1 0 79 10 140
2014 Procurement 35 32 16 17 0 0 0 67 17 24
2014 Real property 20 43 22 10 4 0 0 63 15 116
2014 Materiel management 24 45 20 10 0 2 0 70 10 41
2014 Information management 31 42 19 8 0 0 0 73 8 34
2014 Information technology 42 26 22 6 4 0 0 68 10 50
2014 Other services to the public 35 35 14 11 5 0 0 70 16 730
2014 None of the above 33 37 14 10 6 0 0 70 16 661

Question 7. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 44 39 14 3 1 0 0 82 4 65
2017 Compliance, inspection and enforcement 24 53 14 7 3 0 0 76 10 58
2017 Communications or public affairs 45 44 5 5 2 0 0 89 6 196
2017 Science and technology 51 35 8 5 1 0 0 86 7 220
2017 Administration and operations 43 40 9 5 3 0 0 83 8 392
2017 Human resources 45 38 6 9 2 0 0 83 11 145
2017 Financial management 35 52 6 6 1 0 0 87 7 151
2017 Procurement 41 45 5 9 0 0 0 86 9 36
2017 Real property 44 37 7 7 3 2 0 83 10 105
2017 Materiel management 39 37 4 21 0 0 0 75 21 15
2017 Information management 37 30 10 23 0 0 0 67 23 20
2017 Information technology 61 28 2 7 0 2 0 90 7 45
2017 Data sciences 30 70 0 0 0 0 0 100 0 10
2017 Policy 48 41 6 5 0 0 0 89 5 51
2017 Project management 53 37 5 4 0 0 0 90 5 232
2017 Other services to the public 47 39 7 4 2 0 0 86 6 231
2017 None of the above 41 38 8 6 6 0 0 80 12 263
2014 Client contact centre 47 43 7 2 1 0 0 90 3 196
2014 Federal regulators 35 40 0 8 16 0 0 76 24 11
2014 Compliance, inspection and enforcement 37 42 19 1 1 0 0 79 2 73
2014 Communications or public affairs 54 35 6 3 2 0 0 89 5 232
2014 Security 44 56 0 0 0 0 0 100 0 13
2014 Science and technology 53 36 6 4 1 0 0 89 5 287
2014 Administration and operations 47 37 9 5 2 0 0 84 7 443
2014 Human resources 39 43 8 8 2 0 0 82 10 182
2014 Financial management 43 42 10 1 3 1 0 86 4 140
2014 Procurement 58 38 0 4 0 0 0 96 4 24
2014 Real property 46 40 10 4 0 0 0 86 4 117
2014 Materiel management 43 50 4 3 0 0 0 92 3 41
2014 Information management 49 39 6 6 0 0 0 89 6 34
2014 Information technology 44 34 18 2 2 0 0 78 4 50
2014 Other services to the public 55 33 8 3 1 0 0 89 3 729
2014 None of the above 51 35 9 4 1 0 0 86 5 661
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 44 31 6 12 6 0 1 76 18 65
2017 Compliance, inspection and enforcement 55 23 5 11 6 0 0 77 18 58
2017 Communications or public affairs 56 24 9 5 6 0 0 80 11 195
2017 Science and technology 50 28 6 10 4 0 0 79 14 222
2017 Administration and operations 50 28 8 7 6 1 0 78 13 393
2017 Human resources 65 23 3 3 5 1 0 89 8 145
2017 Financial management 56 23 9 5 7 0 0 79 12 151
2017 Procurement 70 18 3 6 3 0 0 89 9 36
2017 Real property 39 35 6 5 15 0 0 74 20 106
2017 Materiel management 42 16 18 25 0 0 0 58 25 15
2017 Information management 38 36 10 16 0 0 0 74 16 20
2017 Information technology 58 23 10 5 0 5 0 85 5 45
2017 Data sciences 49 41 0 10 0 0 0 90 10 10
2017 Policy 58 27 6 8 0 2 0 86 8 51
2017 Project management 57 26 5 8 4 0 0 83 12 232
2017 Other services to the public 50 27 9 6 8 0 0 77 14 232
2017 None of the above 45 27 9 8 11 0 0 72 19 264

Question 9. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 46 29 10 8 5 1 1 77 13 65
2017 Compliance, inspection and enforcement 62 18 12 3 5 0 0 80 8 57
2017 Communications or public affairs 63 21 6 4 5 0 0 84 9 195
2017 Science and technology 55 25 7 8 4 1 0 81 12 222
2017 Administration and operations 55 23 10 5 5 2 0 79 11 392
2017 Human resources 66 20 6 4 3 1 0 87 7 145
2017 Financial management 55 24 12 5 3 1 0 80 9 151
2017 Procurement 65 23 3 6 3 0 0 89 9 36
2017 Real property 40 32 9 4 14 1 0 72 19 106
2017 Materiel management 42 25 18 12 4 0 0 67 16 15
2017 Information management 61 18 21 0 0 0 0 79 0 20
2017 Information technology 61 18 11 2 0 7 0 86 2 45
2017 Data sciences 49 51 0 0 0 0 0 100 0 10
2017 Policy 64 25 6 2 2 2 0 90 4 51
2017 Project management 60 24 6 6 4 0 0 84 10 232
2017 Other services to the public 53 28 10 6 3 0 0 81 9 231
2017 None of the above 49 26 10 5 10 0 0 75 15 264

Question 10. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 18 42 16 15 8 1 0 60 23 65
2017 Compliance, inspection and enforcement 13 40 13 25 10 0 0 52 35 58
2017 Communications or public affairs 28 37 9 12 13 1 0 66 25 195
2017 Science and technology 24 39 10 13 14 0 0 63 27 222
2017 Administration and operations 27 33 14 14 12 0 0 60 26 393
2017 Human resources 35 26 10 17 12 0 0 60 29 145
2017 Financial management 29 38 14 14 5 0 0 67 19 151
2017 Procurement 49 20 22 3 7 0 0 69 9 36
2017 Real property 21 29 23 13 14 0 0 50 27 106
2017 Materiel management 30 15 9 33 13 0 0 45 46 15
2017 Information management 20 31 26 10 5 9 0 56 16 20
2017 Information technology 38 46 7 5 5 0 0 84 9 45
2017 Data sciences 33 19 39 10 0 0 0 52 10 10
2017 Policy 22 49 8 14 8 0 0 71 22 51
2017 Project management 30 39 11 11 8 1 0 70 19 232
2017 Other services to the public 23 27 13 21 16 0 0 50 37 232
2017 None of the above 25 26 15 12 21 0 0 51 33 264

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 10 40 25 16 7 1 0 51 23 65
2017 Compliance, inspection and enforcement 8 33 22 24 11 2 0 42 35 57
2017 Communications or public affairs 14 33 24 17 11 1 0 47 29 194
2017 Science and technology 13 36 27 16 8 0 0 49 24 222
2017 Administration and operations 15 37 25 12 10 2 0 53 22 393
2017 Human resources 21 34 19 16 8 2 0 56 25 145
2017 Financial management 21 34 28 8 6 3 0 56 14 150
2017 Procurement 23 29 13 18 17 0 0 52 35 36
2017 Real property 12 29 32 15 9 1 2 43 24 106
2017 Materiel management 30 4 19 35 13 0 0 33 48 15
2017 Information management 9 28 21 37 0 5 0 39 39 20
2017 Information technology 11 35 36 2 9 6 0 50 12 45
2017 Data sciences 0 29 32 39 0 0 0 29 39 10
2017 Policy 13 54 15 10 6 2 0 68 16 51
2017 Project management 14 39 27 12 6 3 0 54 18 232
2017 Other services to the public 15 27 27 17 13 1 0 42 30 232
2017 None of the above 15 28 28 14 12 3 0 44 27 263

Question 12. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 0 16 40 23 18 0 3 17 42 65
2017 Compliance, inspection and enforcement 0 13 42 30 15 0 0 13 45 57
2017 Communications or public affairs 2 16 47 26 9 0 0 18 35 195
2017 Science and technology 3 16 46 23 11 1 0 19 35 220
2017 Administration and operations 2 17 42 24 15 0 0 19 39 393
2017 Human resources 4 10 33 33 20 0 0 14 53 145
2017 Financial management 4 26 38 22 10 0 0 29 32 150
2017 Procurement 0 13 40 42 5 0 0 13 47 36
2017 Real property 6 18 37 24 15 0 0 23 39 106
2017 Materiel management 3 39 30 25 4 0 0 42 28 15
2017 Information management 5 29 49 17 0 0 0 34 17 19
2017 Information technology 11 14 45 12 19 0 0 25 31 45
2017 Data sciences 0 10 70 19 0 0 0 10 19 10
2017 Policy 4 12 42 33 10 0 0 16 42 51
2017 Project management 2 17 48 23 9 0 0 19 32 232
2017 Other services to the public 2 20 40 25 11 1 0 22 37 230
2017 None of the above 4 15 45 25 9 0 1 20 35 262

Question 13. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 6 27 43 19 2 0 3 23 33 65
2017 Compliance, inspection and enforcement 7 26 45 11 12 0 0 23 32 58
2017 Communications or public affairs 7 23 40 24 5 0 1 30 30 196
2017 Science and technology 8 18 42 24 6 0 0 31 27 221
2017 Administration and operations 9 27 41 14 8 0 0 22 36 390
2017 Human resources 14 34 37 9 7 0 0 16 47 145
2017 Financial management 7 21 36 24 11 0 1 35 29 151
2017 Procurement 11 21 57 11 0 0 0 11 32 36
2017 Real property 9 23 35 21 13 0 0 34 32 105
2017 Materiel management 0 34 36 12 18 0 0 30 34 15
2017 Information management 11 5 40 40 4 0 0 44 16 19
2017 Information technology 7 20 41 18 13 0 0 31 28 44
2017 Policy 10 33 34 19 4 0 0 24 42 50
2017 Project management 7 25 41 22 6 0 0 28 31 231
2017 Other services to the public 9 25 41 20 5 0 0 25 34 228
2017 None of the above 8 27 40 16 9 0 0 25 35 259
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Client contact centre 16 84 64
2017 Compliance, inspection and enforcement 27 73 58
2017 Communications or public affairs 16 84 193
2017 Science and technology 20 80 222
2017 Administration and operations 23 77 391
2017 Human resources 22 78 145
2017 Financial management 15 85 151
2017 Procurement 30 70 36
2017 Real property 28 72 105
2017 Policy 21 79 51
2017 Project management 16 84 230
2017 Other services to the public 33 67 231
2017 None of the above 31 69 264
2014 Client contact centre 16 84 195
2014 Compliance, inspection and enforcement 16 84 73
2014 Communications or public affairs 21 79 232
2014 Science and technology 15 85 289
2014 Administration and operations 19 81 443
2014 Human resources 16 84 182
2014 Financial management 18 82 140
2014 Procurement 17 83 24
2014 Real property 23 77 117
2014 Other services to the public 21 79 730
2014 None of the above 18 82 662

Question 15a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 Compliance, inspection and enforcement 44 15
2017 Communications or public affairs 41 30
2017 Science and technology 45 41
2017 Administration and operations 54 84
2017 Human resources 46 31
2017 Financial management 43 23
2017 Real property 34 25
2017 Project management 62 34
2017 Other services to the public 67 67
2017 None of the above 62 67
2014 Client contact centre 33 25
2014 Compliance, inspection and enforcement 58 11
2014 Communications or public affairs 43 49
2014 Science and technology 55 45
2014 Administration and operations 54 76
2014 Human resources 47 36
2014 Financial management 45 27
2014 Real property 45 28
2014 Other services to the public 62 146
2014 None of the above 48 113

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 Compliance, inspection and enforcement 43 15
2017 Communications or public affairs 64 30
2017 Science and technology 52 41
2017 Administration and operations 60 84
2017 Human resources 64 31
2017 Financial management 62 23
2017 Real property 75 25
2017 Project management 57 34
2017 Other services to the public 49 67
2017 None of the above 65 67
2014 Client contact centre 75 25
2014 Compliance, inspection and enforcement 42 11
2014 Communications or public affairs 43 49
2014 Science and technology 47 45
2014 Administration and operations 52 76
2014 Human resources 75 36
2014 Financial management 63 27
2014 Real property 35 28
2014 Other services to the public 55 146
2014 None of the above 64 113

Question 15c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 Administration and operations 15 84
2017 Financial management 22 23
2017 Real property 13 25
2017 Other services to the public 6 67
2014 Science and technology 15 45
2014 Administration and operations 9 76
2014 Real property 19 28
2014 Other services to the public 11 146
2014 None of the above 5 113

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 Communications or public affairs 0 30
2017 Science and technology 0 41
2017 Administration and operations 0 84
2017 Human resources 0 31
2017 Financial management 0 23
2017 Real property 0 25
2017 Policy 0 10
2017 Project management 0 34
2017 Other services to the public 0 67
2017 None of the above 0 67
2014 Client contact centre 0 25
2014 Communications or public affairs 0 49
2014 Science and technology 0 45
2014 Administration and operations 0 76
2014 Human resources 0 36
2014 Financial management 0 27
2014 Real property 0 28

Question 15e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 Administration and operations 5 84
2017 Financial management 0 23
2017 Policy 0 10
2017 Other services to the public 12 67
2014 Client contact centre 0 25
2014 Compliance, inspection and enforcement 0 11
2014 Other services to the public 4 146
2014 None of the above 7 113

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 Compliance, inspection and enforcement 50 15
2017 Communications or public affairs 0 30
2017 Science and technology 27 41
2017 Administration and operations 21 84
2017 Human resources 20 31
2017 Financial management 0 23
2017 Project management 21 34
2017 Other services to the public 22 67
2017 None of the above 12 67
2014 Client contact centre 25 25
2014 Compliance, inspection and enforcement 48 11
2014 Communications or public affairs 10 49
2014 Administration and operations 19 76
2014 Other services to the public 28 146
2014 None of the above 12 113

Question 15g. From whom did you experience harassment on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 Compliance, inspection and enforcement 0 15
2017 Real property 0 25
2017 Policy 0 10
2014 Client contact centre 0 25
2014 Compliance, inspection and enforcement 0 11
2014 Administration and operations 6 76
2014 Financial management 0 27
2014 Real property 0 28
2014 Other services to the public 3 146
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Compliance, inspection and enforcement 17 83 58
2017 Communications or public affairs 8 92 195
2017 Science and technology 11 89 222
2017 Administration and operations 11 89 391
2017 Human resources 9 91 145
2017 Financial management 12 88 150
2017 Real property 16 84 106
2017 Data sciences 0 100 10
2017 Project management 6 94 229
2017 Other services to the public 13 87 231
2017 None of the above 15 85 263
2014 Client contact centre 6 94 197
2014 Compliance, inspection and enforcement 7 93 73
2014 Communications or public affairs 6 94 232
2014 Security 0 100 13
2014 Science and technology 5 95 289
2014 Administration and operations 8 92 444
2014 Human resources 6 94 182
2014 Procurement 0 100 24
2014 Information management 0 100 33
2014 Other services to the public 7 93 730
2014 None of the above 7 93 659

Question 17a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 Communications or public affairs 32 16
2017 Science and technology 48 25
2017 Administration and operations 46 38
2017 Human resources 46 13
2017 Project management 33 15
2017 Other services to the public 65 25
2017 None of the above 52 35
2014 Communications or public affairs 52 15
2014 Science and technology 47 15
2014 Administration and operations 39 33
2014 Human resources 36 14
2014 Other services to the public 41 49
2014 None of the above 49 43

Question 17b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 Communications or public affairs 70 16
2017 Science and technology 80 25
2017 Administration and operations 67 38
2017 Other services to the public 56 25
2017 None of the above 58 35
2014 Communications or public affairs 56 15
2014 Science and technology 59 15
2014 Administration and operations 79 33
2014 Human resources 92 14
2014 Other services to the public 55 49
2014 None of the above 62 43

Question 17c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 Real property 0 11
2017 Project management 0 15
2014 Communications or public affairs 0 15
2014 Human resources 0 14

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 Communications or public affairs 0 16
2017 Science and technology 0 25
2017 Administration and operations 0 38
2017 Human resources 0 13
2017 Financial management 0 18
2017 Real property 0 11
2017 Project management 0 15
2017 Other services to the public 0 25
2017 None of the above 0 35
2014 Communications or public affairs 0 15
2014 Science and technology 0 15
2014 Human resources 0 14

Question 17e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 Human resources 0 13
2017 Real property 0 11
2017 Other services to the public 23 25
2014 Human resources 0 14

Question 17f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 Administration and operations 11 38
2017 Real property 0 11
2017 Other services to the public 30 25
2014 Administration and operations 15 33
2014 Human resources 0 14
2014 Other services to the public 44 49
2014 None of the above 14 43

Question 17g. From whom did you experience discrimination on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 Financial management 0 18
2017 Real property 0 11
2017 None of the above 17 35
2014 Human resources 0 14