2017 Public Service Employee Annual Survey Results for Canadian Food Inspection Agency by Question 22. With which of the following communities do you most closely identify in relation to your current job? (Mark one only.)

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 43 33 10 7 3 2 2 79 10 58
2017 Health care practitioners 45 25 10 15 5 0 0 70 20 20
2017 Federal regulators 43 35 12 5 4 2 0 79 9 558
2017 Compliance, inspection and enforcement 40 38 11 5 3 2 0 80 9 1208
2017 Communications or public affairs 53 32 8 4 1 1 0 87 5 74
2017 Access to information and privacy 54 27 19 0 0 0 0 81 0 11
2017 Security 51 33 8 8 0 0 0 85 8 13
2017 Science and technology 41 38 12 5 1 3 0 82 6 563
2017 Administration and operations 53 33 5 4 3 2 0 87 7 459
2017 Human resources 61 28 4 3 3 2 0 91 6 175
2017 Financial management 50 38 4 5 1 0 1 89 6 86
2017 Procurement 42 51 0 7 0 0 0 93 7 12
2017 Real property 54 41 5 0 0 0 0 95 0 26
2017 Information management 58 36 6 0 0 0 0 94 0 39
2017 Information technology 56 39 2 0 0 3 0 98 0 80
2017 Internal audit 60 40 0 0 0 0 0 100 0 19
2017 Evaluation 42 43 11 0 0 3 0 89 0 26
2017 Data sciences 53 32 15 0 0 0 0 85 0 21
2017 Policy 49 29 12 4 1 4 0 82 5 125
2017 Project management 55 40 4 2 0 0 0 95 2 58
2017 Other services to the public 50 30 5 10 5 0 0 80 15 20
2017 None of the above 49 35 9 5 1 1 0 85 6 92
2014 Client contact centre 34 34 17 5 4 3 3 73 9 59
2014 Health care practitioners 27 44 13 7 4 2 2 74 12 45
2014 Federal regulators 50 30 12 3 3 2 0 82 6 765
2014 Compliance, inspection and enforcement 42 36 13 3 3 3 0 81 6 1709
2014 Communications or public affairs 52 31 14 1 0 1 0 84 1 83
2014 Access to information and privacy 74 19 7 0 0 0 0 93 0 15
2014 Security 36 27 25 0 12 0 0 63 12 11
2014 Science and technology 41 38 11 3 2 3 1 83 6 798
2014 Legal services 52 20 28 0 0 0 0 72 0 10
2014 Administration and operations 55 31 8 2 2 2 0 88 4 577
2014 Human resources 63 26 6 4 0 1 0 90 4 211
2014 Financial management 58 29 7 4 2 2 0 88 5 126
2014 Procurement 61 9 9 5 0 16 0 83 6 23
2014 Real property 37 42 13 3 0 5 0 84 3 40
2014 Materiel management 35 41 15 0 0 9 0 84 0 12
2014 Information management 65 25 6 1 0 3 0 92 2 62
2014 Information technology 53 35 9 1 1 1 0 89 2 150
2014 Internal audit 32 46 9 0 5 8 0 85 5 21
2014 Evaluation 49 35 15 0 0 0 0 85 0 14
2014 Other services to the public 47 35 12 1 4 0 2 83 5 76
2014 None of the above 47 33 11 3 2 4 1 83 5 270

Question 2. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 39 34 15 8 3 0 0 74 11 58
2017 Health care practitioners 9 35 15 20 20 0 0 45 40 20
2017 Federal regulators 29 38 11 14 8 0 0 68 21 553
2017 Compliance, inspection and enforcement 24 42 13 13 7 0 0 66 21 1203
2017 Communications or public affairs 41 44 3 4 8 0 0 85 12 73
2017 Access to information and privacy 37 46 8 9 0 0 0 82 9 11
2017 Security 49 14 14 23 0 0 0 62 23 13
2017 Science and technology 32 43 10 9 5 1 0 75 14 560
2017 Administration and operations 45 35 7 9 5 0 0 80 13 458
2017 Human resources 50 30 6 9 4 0 0 80 13 175
2017 Financial management 52 34 7 6 1 0 1 86 7 87
2017 Procurement 41 35 15 0 9 0 0 77 9 12
2017 Real property 47 45 8 0 0 0 0 92 0 26
2017 Information management 51 36 8 4 0 0 0 88 4 39
2017 Information technology 39 42 9 5 4 0 0 82 9 80
2017 Internal audit 64 30 6 0 0 0 0 94 0 19
2017 Evaluation 57 34 3 6 0 0 0 92 6 25
2017 Data sciences 45 41 9 6 0 0 0 85 6 21
2017 Policy 40 34 15 9 2 0 0 74 11 124
2017 Project management 47 36 3 13 2 0 0 82 14 58
2017 Other services to the public 43 23 9 25 0 0 0 66 25 20
2017 None of the above 30 40 12 13 4 0 0 70 18 91
2014 Client contact centre 30 41 18 2 7 2 0 73 9 59
2014 Health care practitioners 38 33 9 11 7 2 0 73 18 45
2014 Federal regulators 44 35 9 7 5 0 0 79 13 765
2014 Compliance, inspection and enforcement 40 37 12 6 4 0 0 77 10 1707
2014 Communications or public affairs 54 39 0 4 4 0 0 93 7 83
2014 Access to information and privacy 52 40 7 0 0 0 0 93 0 15
2014 Security 27 44 17 0 12 0 0 71 12 11
2014 Science and technology 38 41 11 5 5 0 0 79 10 798
2014 Legal services 42 41 9 9 0 0 0 82 9 10
2014 Administration and operations 53 33 7 3 2 1 0 87 6 578
2014 Human resources 62 26 5 5 1 0 0 89 6 211
2014 Financial management 66 25 7 2 0 0 0 91 2 126
2014 Procurement 74 21 5 0 0 0 0 95 0 23
2014 Real property 31 40 23 3 3 0 0 71 6 39
2014 Materiel management 25 50 7 9 9 0 0 75 18 12
2014 Information management 69 25 6 0 0 0 0 94 0 62
2014 Information technology 47 40 9 2 1 0 0 87 3 150
2014 Internal audit 38 39 5 5 14 0 0 77 18 20
2014 Evaluation 15 63 15 7 0 0 0 77 7 14
2014 Other services to the public 49 41 8 0 3 0 0 89 3 76
2014 None of the above 46 32 13 5 4 0 0 78 9 269

Question 3. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 21 47 19 7 7 0 0 67 14 57
2017 Health care practitioners 4 37 26 27 5 0 0 42 32 19
2017 Federal regulators 25 35 18 13 9 0 0 60 22 555
2017 Compliance, inspection and enforcement 19 35 20 17 9 0 0 54 26 1201
2017 Communications or public affairs 34 43 10 5 7 0 0 78 12 74
2017 Access to information and privacy 18 64 9 0 9 0 0 81 9 11
2017 Security 23 39 15 23 0 0 0 62 23 13
2017 Science and technology 32 34 13 14 6 1 0 67 20 561
2017 Administration and operations 38 37 12 7 6 0 0 75 13 458
2017 Human resources 47 35 7 7 3 0 0 82 10 174
2017 Financial management 35 46 11 6 1 0 1 82 7 87
2017 Procurement 23 51 17 0 9 0 0 74 9 12
2017 Real property 48 34 11 3 3 0 0 83 6 25
2017 Information management 51 31 10 5 1 0 2 83 7 39
2017 Information technology 37 32 15 6 10 0 0 69 15 80
2017 Internal audit 38 47 15 0 0 0 0 85 0 19
2017 Evaluation 37 39 13 8 4 0 0 76 12 26
2017 Data sciences 57 22 15 6 0 0 0 80 6 21
2017 Policy 29 40 16 9 6 0 0 69 15 125
2017 Project management 48 39 6 7 0 0 0 87 7 58
2017 Other services to the public 31 23 27 19 0 0 0 54 19 19
2017 None of the above 22 46 14 14 4 0 0 68 18 92
2014 Client contact centre 24 29 20 22 5 0 0 53 27 59
2014 Health care practitioners 11 42 22 11 11 2 0 55 23 45
2014 Federal regulators 25 39 16 12 8 0 0 64 20 763
2014 Compliance, inspection and enforcement 20 36 19 14 10 0 0 57 24 1709
2014 Communications or public affairs 35 45 8 6 5 0 0 81 11 82
2014 Access to information and privacy 40 27 32 0 0 0 0 68 0 15
2014 Security 0 71 17 0 12 0 0 71 12 11
2014 Science and technology 28 39 15 12 5 0 0 67 17 798
2014 Legal services 33 37 21 9 0 0 0 71 9 10
2014 Administration and operations 39 38 10 7 5 0 0 77 12 577
2014 Human resources 46 35 11 5 3 0 0 81 8 211
2014 Financial management 46 35 8 8 3 0 0 81 11 126
2014 Procurement 58 29 13 0 0 0 0 87 0 23
2014 Real property 28 42 18 7 5 0 0 70 13 40
2014 Materiel management 32 43 9 16 0 0 0 75 16 12
2014 Information management 38 44 9 2 3 0 3 86 5 62
2014 Information technology 22 41 15 15 7 1 0 64 22 150
2014 Internal audit 27 23 14 9 27 0 0 50 36 21
2014 Evaluation 15 50 29 7 0 0 0 64 7 14
2014 Other services to the public 25 38 22 8 5 0 1 64 14 75
2014 None of the above 27 38 16 10 8 0 1 66 18 270

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 27 38 19 12 3 2 0 66 15 58
2017 Health care practitioners 4 30 35 30 0 0 0 35 30 20
2017 Federal regulators 16 34 19 19 10 1 0 51 30 556
2017 Compliance, inspection and enforcement 12 32 23 20 12 1 0 45 32 1204
2017 Communications or public affairs 28 43 15 5 9 0 0 71 14 74
2017 Access to information and privacy 18 30 43 9 0 0 0 47 9 11
2017 Security 15 54 8 23 0 0 0 69 23 13
2017 Science and technology 22 36 19 15 7 1 0 59 21 560
2017 Administration and operations 31 36 15 9 6 2 0 68 16 458
2017 Human resources 35 41 6 11 6 1 0 77 18 175
2017 Financial management 25 44 13 14 3 0 1 69 18 87
2017 Procurement 7 60 7 17 9 0 0 67 26 12
2017 Real property 39 42 10 5 3 0 0 82 8 26
2017 Information management 41 28 16 11 3 0 0 70 14 39
2017 Information technology 24 39 19 8 11 0 0 63 19 79
2017 Internal audit 26 60 4 0 6 5 0 90 6 19
2017 Evaluation 29 46 15 4 6 0 0 75 10 26
2017 Data sciences 39 41 5 10 6 0 0 80 15 21
2017 Policy 21 39 22 10 7 0 0 61 18 125
2017 Project management 43 40 9 7 2 0 0 82 9 58
2017 Other services to the public 15 31 24 25 5 0 0 46 30 20
2017 None of the above 21 36 20 15 8 1 0 57 22 92

Question 5. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 35 34 17 9 5 0 0 70 14 58
2017 Health care practitioners 9 35 25 15 15 0 0 45 30 20
2017 Federal regulators 25 36 13 15 11 0 0 61 26 557
2017 Compliance, inspection and enforcement 23 35 16 13 11 0 0 59 25 1202
2017 Communications or public affairs 39 42 8 10 1 0 0 81 11 74
2017 Access to information and privacy 36 34 19 11 0 0 0 70 11 11
2017 Security 55 22 0 23 0 0 0 77 23 13
2017 Science and technology 34 37 13 10 5 0 0 72 15 560
2017 Administration and operations 40 35 11 10 4 0 1 75 14 459
2017 Human resources 55 26 4 9 5 0 1 81 14 176
2017 Financial management 45 39 7 8 0 0 1 85 8 87
2017 Procurement 57 17 9 17 0 0 0 74 17 12
2017 Real property 53 34 8 5 0 0 0 87 5 26
2017 Information management 63 19 10 4 2 0 2 84 6 39
2017 Information technology 46 37 6 7 2 0 1 84 9 80
2017 Internal audit 47 36 17 0 0 0 0 83 0 19
2017 Evaluation 54 34 0 8 0 4 0 92 8 26
2017 Data sciences 53 35 6 0 6 0 0 89 6 21
2017 Policy 37 36 10 11 7 0 0 73 18 125
2017 Project management 48 35 7 11 0 0 0 82 11 58
2017 Other services to the public 48 30 8 10 4 0 0 78 14 20
2017 None of the above 21 43 12 13 10 0 0 65 24 92
2014 Client contact centre 22 21 24 21 7 4 1 45 30 59
2014 Health care practitioners 18 38 9 20 16 0 0 56 36 45
2014 Federal regulators 28 36 14 12 9 0 0 65 21 765
2014 Compliance, inspection and enforcement 27 36 14 14 9 0 0 63 23 1706
2014 Communications or public affairs 48 33 5 11 1 1 0 82 13 81
2014 Access to information and privacy 40 54 6 0 0 0 0 94 0 15
2014 Security 18 53 0 9 20 0 0 71 29 11
2014 Science and technology 34 34 14 10 7 1 0 69 17 797
2014 Legal services 21 49 29 0 0 0 0 71 0 10
2014 Administration and operations 43 33 9 8 6 0 1 77 14 578
2014 Human resources 65 23 5 4 3 0 0 88 7 211
2014 Financial management 47 36 7 5 3 0 1 84 9 126
2014 Procurement 61 26 12 0 0 0 0 88 0 23
2014 Real property 32 31 13 21 2 0 0 63 23 40
2014 Materiel management 57 18 25 0 0 0 0 75 0 12
2014 Information management 52 25 14 5 3 0 0 78 8 62
2014 Information technology 43 42 8 4 2 0 1 86 6 150
2014 Internal audit 27 32 14 9 18 0 0 60 27 21
2014 Evaluation 43 50 7 0 0 0 0 93 0 14
2014 Other services to the public 33 38 14 9 7 0 0 71 16 76
2014 None of the above 32 35 11 12 8 1 0 69 21 270

Question 6. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 32 49 8 8 3 0 0 80 11 58
2017 Health care practitioners 4 45 5 30 15 0 0 50 45 20
2017 Federal regulators 18 37 17 17 11 0 0 55 28 557
2017 Compliance, inspection and enforcement 17 36 19 16 11 0 0 53 28 1206
2017 Communications or public affairs 28 38 13 12 9 0 0 66 21 74
2017 Access to information and privacy 27 45 19 9 0 0 0 72 9 11
2017 Security 33 37 8 22 0 0 0 70 22 13
2017 Science and technology 22 43 14 12 7 1 0 66 20 562
2017 Administration and operations 33 40 12 9 6 0 0 73 15 458
2017 Human resources 40 31 14 10 5 0 0 71 15 176
2017 Financial management 38 39 11 8 3 0 1 77 11 86
2017 Procurement 24 49 9 10 9 0 0 73 18 12
2017 Real property 29 47 24 0 0 0 0 76 0 26
2017 Information management 43 38 10 3 3 0 2 83 7 39
2017 Information technology 33 36 11 13 7 0 0 69 20 79
2017 Internal audit 32 55 6 6 0 0 0 88 6 19
2017 Evaluation 34 53 4 9 0 0 0 87 9 26
2017 Data sciences 43 37 15 6 0 0 0 80 6 21
2017 Policy 29 42 11 13 4 2 0 72 17 125
2017 Project management 37 45 5 9 3 0 0 82 13 58
2017 Other services to the public 20 36 17 27 0 0 0 56 27 20
2017 None of the above 18 39 20 12 10 0 0 58 22 92
2014 Client contact centre 17 50 22 6 5 0 0 66 11 59
2014 Health care practitioners 22 29 20 20 7 2 0 52 27 45
2014 Federal regulators 26 35 16 16 8 0 0 61 23 765
2014 Compliance, inspection and enforcement 22 41 18 13 6 0 0 63 19 1707
2014 Communications or public affairs 49 41 5 4 1 0 0 91 5 83
2014 Access to information and privacy 46 40 6 0 7 0 0 87 7 15
2014 Security 0 79 0 9 12 0 0 79 21 11
2014 Science and technology 21 38 22 12 7 0 0 59 19 797
2014 Legal services 42 41 9 9 0 0 0 82 9 10
2014 Administration and operations 36 37 15 8 5 0 0 72 13 577
2014 Human resources 44 36 11 7 3 0 0 79 10 211
2014 Financial management 48 36 11 2 3 0 0 84 5 126
2014 Procurement 52 31 12 5 0 0 0 83 5 23
2014 Real property 21 41 19 14 6 0 0 62 19 40
2014 Materiel management 7 68 7 9 9 0 0 75 18 12
2014 Information management 43 45 9 1 2 0 0 88 3 62
2014 Information technology 30 41 15 8 4 1 0 72 12 150
2014 Internal audit 18 42 18 9 13 0 0 60 22 21
2014 Evaluation 7 63 15 14 0 0 0 71 14 14
2014 Other services to the public 28 45 13 5 8 1 0 73 13 76
2014 None of the above 25 39 18 11 6 0 0 64 18 270

Question 7. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 46 41 10 3 0 0 0 87 3 58
2017 Health care practitioners 24 55 5 10 5 0 0 80 15 20
2017 Federal regulators 32 44 12 7 4 0 0 77 11 555
2017 Compliance, inspection and enforcement 31 43 15 7 3 0 0 74 11 1208
2017 Communications or public affairs 34 42 10 7 5 0 1 77 13 74
2017 Access to information and privacy 27 53 9 11 0 0 0 80 11 11
2017 Security 55 30 0 15 0 0 0 85 15 13
2017 Science and technology 38 45 9 6 2 0 0 83 8 561
2017 Administration and operations 46 36 9 6 3 0 0 82 10 460
2017 Human resources 49 31 7 10 3 0 0 80 13 176
2017 Financial management 45 39 9 4 1 0 1 85 6 87
2017 Procurement 40 51 0 0 9 0 0 91 9 12
2017 Real property 55 40 2 3 0 0 0 95 3 26
2017 Information management 55 27 12 3 3 0 0 82 7 39
2017 Information technology 46 37 10 5 2 0 0 83 7 80
2017 Internal audit 57 43 0 0 0 0 0 100 0 19
2017 Evaluation 57 23 6 9 4 0 0 80 13 26
2017 Data sciences 63 28 9 0 0 0 0 91 0 21
2017 Policy 35 40 15 6 4 0 0 75 10 125
2017 Project management 42 44 5 5 3 0 0 86 9 58
2017 Other services to the public 45 34 5 16 0 0 0 79 16 20
2017 None of the above 30 40 17 8 5 0 0 70 13 92
2014 Client contact centre 40 38 16 3 3 0 0 78 7 59
2014 Health care practitioners 29 53 11 4 2 0 0 82 7 45
2014 Federal regulators 41 40 10 5 3 0 0 82 9 765
2014 Compliance, inspection and enforcement 36 45 10 5 3 0 0 81 9 1708
2014 Communications or public affairs 44 40 6 6 4 0 0 84 10 82
2014 Access to information and privacy 54 27 6 6 7 0 0 81 13 15
2014 Security 18 53 8 9 12 0 0 71 21 11
2014 Science and technology 39 42 11 5 2 0 0 82 7 798
2014 Legal services 32 49 9 10 0 0 0 81 10 10
2014 Administration and operations 42 38 11 5 3 0 0 80 8 578
2014 Human resources 51 36 7 3 3 0 0 87 6 211
2014 Financial management 55 37 6 2 0 0 0 92 2 126
2014 Procurement 75 16 9 0 0 0 0 91 0 23
2014 Real property 46 39 7 5 3 0 0 85 7 40
2014 Materiel management 40 35 7 9 9 0 0 75 18 12
2014 Information management 49 42 4 3 0 2 0 93 3 62
2014 Information technology 35 45 10 5 5 0 0 80 10 150
2014 Internal audit 32 46 0 13 9 0 0 78 22 21
2014 Evaluation 15 70 9 7 0 0 0 84 7 14
2014 Other services to the public 41 42 13 3 1 0 0 83 4 76
2014 None of the above 40 38 9 8 4 0 0 79 12 270
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 46 38 10 2 5 0 0 84 7 58
2017 Health care practitioners 35 15 15 20 15 0 0 50 35 20
2017 Federal regulators 43 27 10 11 8 0 0 71 19 558
2017 Compliance, inspection and enforcement 40 33 9 9 9 0 0 73 18 1205
2017 Communications or public affairs 68 18 5 5 4 0 0 85 9 74
2017 Access to information and privacy 55 27 18 0 0 0 0 82 0 11
2017 Security 85 0 0 0 15 0 0 85 15 13
2017 Science and technology 49 27 9 9 5 1 0 77 14 560
2017 Administration and operations 59 22 7 6 4 1 0 82 10 460
2017 Human resources 61 25 3 6 6 0 0 86 11 176
2017 Financial management 59 28 5 4 2 0 1 89 6 87
2017 Procurement 56 27 9 0 9 0 0 83 9 12
2017 Real property 71 13 5 8 0 3 0 86 8 26
2017 Information management 56 24 9 10 2 0 0 79 12 39
2017 Information technology 62 21 13 1 3 0 0 83 4 80
2017 Internal audit 75 19 6 0 0 0 0 94 0 18
2017 Evaluation 72 12 3 9 4 0 0 84 13 26
2017 Data sciences 62 23 10 0 6 0 0 85 6 21
2017 Policy 61 21 6 5 7 0 0 82 12 125
2017 Project management 60 22 5 7 3 2 1 84 11 58
2017 Other services to the public 53 37 0 10 0 0 0 90 10 20
2017 None of the above 43 30 10 12 5 0 0 73 17 91

Question 9. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 48 33 10 4 3 2 0 83 7 58
2017 Health care practitioners 31 26 5 21 16 0 0 57 37 19
2017 Federal regulators 47 25 12 9 7 0 0 72 16 558
2017 Compliance, inspection and enforcement 41 30 12 8 8 0 0 71 16 1204
2017 Communications or public affairs 68 21 3 3 6 0 0 88 9 74
2017 Access to information and privacy 74 8 8 9 0 0 0 82 9 11
2017 Security 85 0 0 0 15 0 0 85 15 13
2017 Science and technology 50 30 8 6 5 1 0 80 11 559
2017 Administration and operations 59 23 8 5 3 1 0 83 8 459
2017 Human resources 68 18 5 3 5 0 0 87 8 176
2017 Financial management 65 21 8 5 1 0 1 86 6 87
2017 Procurement 66 17 9 0 9 0 0 83 9 12
2017 Real property 68 16 3 11 0 3 0 86 11 26
2017 Information management 59 30 5 4 2 0 0 89 6 39
2017 Information technology 60 26 11 1 2 0 0 86 3 80
2017 Internal audit 58 35 6 0 0 0 0 94 0 18
2017 Evaluation 54 32 11 0 0 3 0 88 0 26
2017 Data sciences 62 22 0 0 6 6 5 94 6 21
2017 Policy 61 25 7 2 5 0 0 85 7 125
2017 Project management 58 27 4 7 0 3 1 89 7 58
2017 Other services to the public 73 8 5 9 5 0 0 81 14 20
2017 None of the above 47 26 18 7 2 0 0 73 9 92

Question 10. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 27 35 17 13 8 0 0 62 21 58
2017 Health care practitioners 25 15 15 20 25 0 0 40 45 20
2017 Federal regulators 19 31 18 17 14 0 0 51 31 558
2017 Compliance, inspection and enforcement 19 33 18 16 13 1 0 52 30 1204
2017 Communications or public affairs 26 34 12 15 13 0 0 60 28 74
2017 Access to information and privacy 18 64 9 9 0 0 0 81 9 11
2017 Security 46 16 0 22 15 0 0 62 38 13
2017 Science and technology 22 35 15 18 10 0 0 58 28 559
2017 Administration and operations 40 30 10 13 7 1 0 70 20 460
2017 Human resources 42 31 10 8 9 0 0 73 16 176
2017 Financial management 38 32 14 10 4 0 1 71 14 87
2017 Procurement 16 57 10 0 9 9 0 80 9 12
2017 Real property 29 43 16 13 0 0 0 71 13 26
2017 Information management 40 39 10 5 7 0 0 78 12 39
2017 Information technology 36 33 12 15 3 0 0 70 18 80
2017 Internal audit 41 52 0 6 0 0 0 94 6 18
2017 Evaluation 42 27 6 17 8 0 0 69 25 26
2017 Data sciences 50 30 6 4 10 0 0 80 14 21
2017 Policy 35 34 11 13 6 1 0 69 20 125
2017 Project management 46 30 7 8 5 4 0 79 14 58
2017 Other services to the public 38 17 20 19 6 0 0 55 25 20
2017 None of the above 23 29 15 22 12 0 0 51 34 92

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 27 32 27 7 3 3 0 61 11 58
2017 Health care practitioners 25 35 20 5 15 0 0 60 20 20
2017 Federal regulators 24 40 18 10 6 1 0 65 17 554
2017 Compliance, inspection and enforcement 19 39 22 13 6 1 0 58 20 1205
2017 Communications or public affairs 45 35 8 6 3 3 0 83 9 74
2017 Access to information and privacy 27 53 20 0 0 0 0 80 0 11
2017 Security 49 28 15 0 8 0 0 77 8 13
2017 Science and technology 23 43 18 11 4 1 0 67 15 560
2017 Administration and operations 35 35 15 8 5 2 0 71 13 459
2017 Human resources 48 35 12 2 2 1 0 84 5 176
2017 Financial management 46 39 5 7 1 1 1 87 8 87
2017 Procurement 34 40 17 0 0 9 0 81 0 12
2017 Real property 45 32 16 8 0 0 0 76 8 26
2017 Information management 44 42 12 0 2 0 0 86 2 39
2017 Information technology 36 42 18 2 1 0 1 78 3 80
2017 Internal audit 35 52 0 13 0 0 0 87 13 18
2017 Evaluation 26 44 19 8 0 3 0 72 8 26
2017 Data sciences 49 27 10 6 4 0 5 80 10 21
2017 Policy 35 40 11 7 5 2 0 77 12 125
2017 Project management 44 37 9 2 4 5 0 85 6 58
2017 Other services to the public 34 30 15 21 0 0 0 64 21 20
2017 None of the above 25 39 17 15 3 1 0 64 19 92

Question 12. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 9 25 34 21 12 0 0 34 33 58
2017 Health care practitioners 0 5 65 15 15 0 0 5 30 20
2017 Federal regulators 2 17 37 33 11 0 0 19 44 542
2017 Compliance, inspection and enforcement 3 19 45 23 9 0 0 22 33 1194
2017 Communications or public affairs 1 9 50 27 11 0 1 11 38 74
2017 Access to information and privacy 0 40 28 31 0 0 0 40 31 10
2017 Security 8 8 29 33 22 0 0 15 56 13
2017 Science and technology 4 25 43 21 8 0 0 28 29 557
2017 Administration and operations 7 26 41 19 7 0 0 33 26 450
2017 Human resources 2 29 43 19 7 0 0 31 26 173
2017 Financial management 3 21 48 17 8 1 1 25 26 87
2017 Procurement 0 9 57 18 16 0 0 9 34 12
2017 Real property 3 29 58 6 5 0 0 32 10 26
2017 Information management 12 23 42 20 3 0 0 35 23 39
2017 Information technology 3 8 49 27 13 0 0 11 40 80
2017 Internal audit 0 35 47 17 0 0 0 35 17 19
2017 Evaluation 8 32 46 9 0 4 0 42 10 26
2017 Data sciences 4 28 51 5 12 0 0 32 17 20
2017 Policy 2 24 47 18 7 1 1 26 26 125
2017 Project management 3 21 43 26 7 0 0 25 32 58
2017 Other services to the public 0 34 37 16 13 0 0 34 29 20
2017 None of the above 3 10 46 22 18 0 1 13 40 92

Question 13. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 5 23 37 20 14 0 0 34 28 56
2017 Health care practitioners 5 30 45 20 0 0 0 20 35 20
2017 Federal regulators 11 26 44 14 4 0 0 18 37 548
2017 Compliance, inspection and enforcement 7 24 46 17 6 0 0 23 31 1192
2017 Communications or public affairs 11 24 51 11 3 0 0 13 36 74
2017 Access to information and privacy 0 31 49 19 0 0 0 19 31 10
2017 Security 15 25 44 0 15 0 0 15 40 13
2017 Science and technology 6 21 44 22 6 0 0 29 27 560
2017 Administration and operations 7 17 39 26 10 0 1 37 24 449
2017 Human resources 11 18 41 24 7 0 1 31 28 173
2017 Financial management 8 20 41 23 7 0 1 30 28 86
2017 Procurement 9 26 33 33 0 0 0 33 34 12
2017 Real property 2 15 60 20 3 0 0 23 17 25
2017 Information management 1 20 36 18 19 2 3 39 23 38
2017 Information technology 12 17 46 21 4 0 0 25 29 79
2017 Internal audit 0 13 33 31 23 0 0 54 13 18
2017 Evaluation 0 9 37 38 12 0 4 52 10 26
2017 Data sciences 6 15 34 18 22 0 5 42 22 21
2017 Policy 6 16 49 22 7 0 1 29 22 123
2017 Project management 7 18 43 24 9 0 0 32 25 56
2017 Other services to the public 12 14 45 14 10 0 5 25 27 19
2017 None of the above 10 29 40 18 3 0 1 21 39 90
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Client contact centre 22 78 58
2017 Federal regulators 24 76 557
2017 Compliance, inspection and enforcement 23 77 1198
2017 Communications or public affairs 20 80 74
2017 Access to information and privacy 0 100 11
2017 Science and technology 21 79 561
2017 Administration and operations 17 83 455
2017 Human resources 13 87 173
2017 Financial management 9 91 85
2017 Procurement 0 100 12
2017 Information management 13 87 39
2017 Information technology 12 88 79
2017 Policy 20 80 124
2017 Project management 17 83 58
2017 Other services to the public 26 74 20
2017 None of the above 23 77 92
2014 Client contact centre 23 77 59
2014 Health care practitioners 20 80 45
2014 Federal regulators 20 80 763
2014 Compliance, inspection and enforcement 21 79 1707
2014 Communications or public affairs 13 87 83
2014 Access to information and privacy 43 57 15
2014 Science and technology 19 81 794
2014 Administration and operations 21 79 576
2014 Human resources 13 87 210
2014 Financial management 14 86 126
2014 Real property 18 82 40
2014 Information management 13 87 62
2014 Information technology 13 87 150
2014 Internal audit 36 64 21
2014 Other services to the public 20 80 76
2014 None of the above 17 83 268

Question 15a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 Client contact centre 53 12
2017 Federal regulators 48 121
2017 Compliance, inspection and enforcement 42 270
2017 Science and technology 47 114
2017 Administration and operations 50 79
2017 Human resources 61 23
2017 Policy 27 23
2017 None of the above 38 22
2014 Client contact centre 63 13
2014 Federal regulators 46 153
2014 Compliance, inspection and enforcement 49 352
2014 Science and technology 52 152
2014 Administration and operations 53 119
2014 Human resources 54 26
2014 Financial management 43 17
2014 Information technology 53 19
2014 Other services to the public 80 15
2014 None of the above 48 47

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 Federal regulators 67 122
2017 Compliance, inspection and enforcement 61 270
2017 Science and technology 57 114
2017 Administration and operations 59 79
2017 Human resources 66 23
2017 Policy 77 23
2017 None of the above 78 22
2014 Client contact centre 51 13
2014 Federal regulators 60 153
2014 Compliance, inspection and enforcement 61 352
2014 Communications or public affairs 73 11
2014 Science and technology 55 152
2014 Administration and operations 51 119
2014 Human resources 65 26
2014 Financial management 71 17
2014 Information technology 52 19
2014 None of the above 53 47

Question 15c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 Client contact centre 0 12
2017 Federal regulators 10 121
2017 Compliance, inspection and enforcement 7 270
2017 Science and technology 7 114
2017 Administration and operations 8 79
2017 Human resources 0 23
2017 Information technology 0 10
2017 Project management 0 10
2014 Client contact centre 0 13
2014 Federal regulators 11 153
2014 Compliance, inspection and enforcement 8 352
2014 Communications or public affairs 0 11
2014 Science and technology 9 152
2014 Administration and operations 5 119
2014 Information technology 0 19
2014 Other services to the public 0 15

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 Client contact centre 0 12
2017 Federal regulators 0 121
2017 Compliance, inspection and enforcement 2 270
2017 Communications or public affairs 0 14
2017 Administration and operations 0 79
2017 Human resources 0 23
2017 Information technology 0 10
2017 Policy 0 23
2017 Project management 0 10
2017 None of the above 0 22
2014 Client contact centre 0 13
2014 Communications or public affairs 0 11
2014 Human resources 0 26
2014 Financial management 0 17
2014 Information technology 0 19
2014 Other services to the public 0 15
2014 None of the above 0 47

Question 15e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 Federal regulators 6 121
2017 Compliance, inspection and enforcement 2 270
2017 Science and technology 5 114
2017 Administration and operations 9 79
2017 Human resources 0 23
2017 Information technology 0 10
2014 Client contact centre 0 13
2014 Federal regulators 4 153
2014 Compliance, inspection and enforcement 2 352
2014 Communications or public affairs 0 11
2014 Administration and operations 6 119
2014 Human resources 0 26

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 Federal regulators 22 121
2017 Compliance, inspection and enforcement 20 270
2017 Communications or public affairs 0 14
2017 Science and technology 5 114
2017 Information technology 0 10
2017 Project management 0 10
2014 Client contact centre 0 13
2014 Federal regulators 25 153
2014 Compliance, inspection and enforcement 24 352
2014 Science and technology 9 152
2014 Administration and operations 14 119
2014 Human resources 0 26
2014 Financial management 0 17
2014 Information technology 0 19
2014 Other services to the public 34 15

Question 15g. From whom did you experience harassment on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 Client contact centre 0 12
2017 Federal regulators 7 121
2017 Compliance, inspection and enforcement 8 270
2017 Project management 0 10
2014 Client contact centre 0 13
2014 Federal regulators 4 153
2014 Compliance, inspection and enforcement 6 352
2014 Administration and operations 5 119
2014 Financial management 0 17
2014 Other services to the public 0 15
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Client contact centre 9 91 55
2017 Federal regulators 17 83 556
2017 Compliance, inspection and enforcement 15 85 1198
2017 Access to information and privacy 0 100 11
2017 Science and technology 11 89 564
2017 Administration and operations 11 89 459
2017 Human resources 8 92 172
2017 Financial management 6 94 87
2017 Evaluation 0 100 26
2017 Policy 4 96 125
2017 Project management 11 89 58
2017 None of the above 16 84 91
2014 Client contact centre 18 82 59
2014 Federal regulators 9 91 765
2014 Compliance, inspection and enforcement 9 91 1708
2014 Science and technology 9 91 797
2014 Legal services 0 100 10
2014 Administration and operations 9 91 576
2014 Human resources 3 97 211
2014 Financial management 5 95 126
2014 Procurement 0 100 23
2014 Information technology 8 92 150
2014 Other services to the public 10 90 76
2014 None of the above 7 93 270

Question 17a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 Federal regulators 26 83
2017 Compliance, inspection and enforcement 28 176
2017 Science and technology 29 62
2017 Administration and operations 30 46
2017 None of the above 43 14
2014 Federal regulators 40 68
2014 Compliance, inspection and enforcement 30 157
2014 Science and technology 41 71
2014 Administration and operations 53 49
2014 Information technology 59 12
2014 None of the above 33 18

Question 17b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 Federal regulators 80 84
2017 Compliance, inspection and enforcement 81 176
2017 Science and technology 84 62
2017 Administration and operations 80 46
2014 Client contact centre 64 10
2014 Federal regulators 75 68
2014 Compliance, inspection and enforcement 83 157
2014 Science and technology 79 71
2014 Administration and operations 78 49
2014 Information technology 74 12
2014 None of the above 89 18

Question 17c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 Human resources 0 14
2014 Client contact centre 0 10
2014 Compliance, inspection and enforcement 4 157
2014 Science and technology 7 71
2014 Administration and operations 0 49
2014 Information technology 0 12

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 Federal regulators 0 83
2017 Compliance, inspection and enforcement 0 176
2017 Science and technology 0 62
2017 Administration and operations 0 46
2017 Human resources 0 14
2017 None of the above 0 14
2014 Client contact centre 0 10
2014 Compliance, inspection and enforcement 0 157
2014 Science and technology 0 71
2014 Administration and operations 0 49
2014 Information technology 0 12
2014 None of the above 0 18

Question 17e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 Federal regulators 8 83
2017 Compliance, inspection and enforcement 3 176
2017 Science and technology 11 62
2017 Administration and operations 12 46
2017 Human resources 0 14
2017 None of the above 0 14
2014 Client contact centre 0 10
2014 Compliance, inspection and enforcement 4 157
2014 Information technology 0 12

Question 17f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 Federal regulators 9 83
2017 Compliance, inspection and enforcement 13 176
2017 Human resources 0 14
2017 None of the above 0 14
2014 Client contact centre 0 10
2014 Federal regulators 15 68
2014 Compliance, inspection and enforcement 13 157
2014 Information technology 0 12

Question 17g. From whom did you experience discrimination on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 Federal regulators 7 83
2017 Compliance, inspection and enforcement 7 176
2017 Administration and operations 11 46
2017 None of the above 0 14
2014 Compliance, inspection and enforcement 7 157
2014 Science and technology 7 71
2014 Information technology 0 12