2017 Public Service Employee Annual Survey Results for Canada Border Services Agency by Question 33. Are you a member of a visible minority group?

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 29 33 16 10 10 3 0 63 21 1031
2017 Non-visible minority 30 36 16 8 6 4 1 69 14 5140
2014 Visible minority 28 33 16 8 10 4 1 64 19 1528
2014 Non-visible minority 32 33 19 5 5 5 1 69 11 7671

Question 2. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 25 34 14 14 13 0 0 59 27 1023
2017 Non-visible minority 18 38 13 16 15 0 0 56 31 5129
2014 Visible minority 29 37 14 10 10 1 0 66 20 1531
2014 Non-visible minority 28 36 14 11 10 0 0 64 22 7673
2011 Visible minority 27 38 16 9 9 1 0 65 18 1614
2011 Non-visible minority 27 39 14 10 9 0 0 66 19 8342
2008 Visible minority 27 38 14 11 9 1 0 65 20 1256
2008 Non-visible minority 26 38 14 11 11 0 0 64 22 7367

Question 3. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 21 29 18 16 16 0 0 50 32 1020
2017 Non-visible minority 16 33 16 18 16 0 0 49 35 5138
2014 Visible minority 19 33 18 15 15 0 0 52 30 1529
2014 Non-visible minority 19 31 17 16 17 0 0 50 33 7673

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 13 27 18 20 19 2 0 41 40 1024
2017 Non-visible minority 12 30 17 21 18 1 0 43 40 5138

Question 5. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 24 32 16 12 15 1 0 57 27 1029
2017 Non-visible minority 23 30 14 15 17 0 0 53 32 5139
2014 Visible minority 24 35 14 12 14 0 0 60 26 1529
2014 Non-visible minority 25 31 15 15 14 0 1 56 29 7673
2011 Visible minority 26 35 12 13 12 0 1 62 26 1618
2011 Non-visible minority 28 34 13 12 11 0 1 63 24 8376

Question 6. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 16 27 17 19 21 0 0 43 39 1028
2017 Non-visible minority 12 31 15 20 23 0 0 43 42 5146
2014 Visible minority 17 31 19 16 16 0 0 49 32 1528
2014 Non-visible minority 15 31 18 19 17 0 0 46 36 7676
2011 Visible minority 19 35 20 12 12 1 0 55 25 1612
2011 Non-visible minority 19 35 18 16 12 0 0 54 28 8362
2008 Visible minority 21 35 19 15 9 1 0 57 24 1251
2008 Non-visible minority 20 38 16 15 11 0 0 58 26 7372

Question 7. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 30 38 15 10 7 0 0 68 17 1031
2017 Non-visible minority 26 42 13 11 7 0 0 68 18 5152
2014 Visible minority 33 41 15 5 5 0 0 74 11 1529
2014 Non-visible minority 33 40 13 8 6 0 0 73 14 7678
2011 Visible minority 32 44 13 6 4 0 0 76 10 1620
2011 Non-visible minority 38 41 9 7 4 0 0 79 11 8378
2008 Visible minority 36 43 10 6 4 0 0 80 10 1255
2008 Non-visible minority 39 44 8 6 3 0 0 83 9 7364
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 42 29 8 9 10 0 0 72 20 1030
2017 Non-visible minority 40 30 9 10 10 0 0 70 21 5158

Question 9. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 43 26 13 6 11 1 0 70 17 1030
2017 Non-visible minority 41 28 12 9 10 1 0 69 18 5151

Question 10. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 19 28 12 18 23 0 0 47 41 1027
2017 Non-visible minority 15 26 15 19 24 0 0 42 43 5150

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 22 33 20 13 10 1 0 56 24 1029
2017 Non-visible minority 20 36 20 13 11 1 0 57 24 5139

Question 12. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 6 17 42 21 13 1 0 23 35 1015
2017 Non-visible minority 3 18 39 24 15 0 0 21 39 5097

Question 13. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 13 23 38 17 8 1 0 25 36 1017
2017 Non-visible minority 14 26 38 16 5 0 0 22 40 5108
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Visible minority 30 70 1023
2017 Non-visible minority 28 72 5121
2014 Visible minority 23 77 1528
2014 Non-visible minority 23 77 7661

Question 15a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic  
(%)
Total responses
2017 Visible minority 58 305
2017 Non-visible minority 53 1428
2014 Visible minority 51 350
2014 Non-visible minority 52 1739

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic  
(%)
Total responses
2017 Visible minority 70 305
2017 Non-visible minority 69 1428
2014 Visible minority 71 350
2014 Non-visible minority 66 1739

Question 15c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic  
(%)
Total responses
2017 Visible minority 5 305
2017 Non-visible minority 8 1428
2014 Visible minority 5 350
2014 Non-visible minority 7 1739

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic  
(%)
Total responses
2017 Visible minority 6 305
2017 Non-visible minority 6 1428
2014 Visible minority 7 350
2014 Non-visible minority 6 1739

Question 15e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic  
(%)
Total responses
2017 Visible minority 3 305
2017 Non-visible minority 3 1428
2014 Visible minority 4 350
2014 Non-visible minority 3 1739

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic  
(%)
Total responses
2017 Visible minority 22 305
2017 Non-visible minority 17 1428
2014 Visible minority 23 350
2014 Non-visible minority 17 1739

Question 15g. From whom did you experience harassment on the job? Other

Survey year Demographic  
(%)
Total responses
2017 Visible minority 4 305
2017 Non-visible minority 2 1428
2014 Visible minority 6 350
2014 Non-visible minority 3 1739
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Visible minority 23 77 1024
2017 Non-visible minority 17 83 5139
2014 Visible minority 16 84 1525
2014 Non-visible minority 12 88 7664

Question 17a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic  
(%)
Total responses
2017 Visible minority 46 238
2017 Non-visible minority 34 882
2014 Visible minority 40 236
2014 Non-visible minority 32 861

Question 17b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic  
(%)
Total responses
2017 Visible minority 76 238
2017 Non-visible minority 84 882
2014 Visible minority 84 236
2014 Non-visible minority 83 861

Question 17c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic  
(%)
Total responses
2017 Visible minority 5 238
2017 Non-visible minority 3 882
2014 Visible minority 5 236
2014 Non-visible minority 2 861

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic  
(%)
Total responses
2017 Visible minority 5 238
2017 Non-visible minority 4 882
2014 Visible minority 5 236
2014 Non-visible minority 3 861

Question 17e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic  
(%)
Total responses
2017 Visible minority 6 238
2017 Non-visible minority 4 882
2014 Visible minority 8 236
2014 Non-visible minority 4 861

Question 17f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic  
(%)
Total responses
2017 Visible minority 22 238
2017 Non-visible minority 14 882
2014 Visible minority 23 236
2014 Non-visible minority 10 861

Question 17g. From whom did you experience discrimination on the job? Other

Survey year Demographic  
(%)
Total responses
2017 Visible minority 4 238
2017 Non-visible minority 7 882
2014 Visible minority 8 236
2014 Non-visible minority 9 861