2017 Public Service Employee Annual Survey Results for Canada Border Services Agency by Question 32. Are you a person with a disability?

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 24 33 15 11 13 4 0 59 25 445
2017 Not a person with a disability 30 36 16 8 6 3 1 69 15 5720
2014 Person with a disability 25 27 21 9 13 3 1 55 23 606
2014 Not a person with a disability 31 34 18 5 5 5 1 69 11 8610

Question 2. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 11 27 16 19 27 0 0 39 46 441
2017 Not a person with a disability 20 38 12 16 14 0 0 58 30 5705
2014 Person with a disability 17 30 15 16 22 1 0 47 38 606
2014 Not a person with a disability 29 36 14 11 9 0 0 66 20 8615
2011 Person with a disability 20 28 15 16 21 0 0 48 36 542
2011 Not a person with a disability 28 39 15 9 9 0 0 67 18 9387
2008 Person with a disability 16 30 14 16 23 0 0 46 40 456
2008 Not a person with a disability 26 39 14 11 10 0 0 65 21 8197

Question 3. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 10 28 16 19 26 0 0 39 46 442
2017 Not a person with a disability 17 33 17 17 16 0 0 50 33 5711
2014 Person with a disability 14 28 16 17 24 0 0 42 41 607
2014 Not a person with a disability 19 32 17 15 16 0 0 51 32 8612

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 8 19 16 23 31 1 1 29 56 446
2017 Not a person with a disability 12 31 17 21 18 1 0 43 39 5710

Question 5. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 17 26 14 19 24 0 0 43 43 447
2017 Not a person with a disability 23 31 15 14 16 0 0 55 30 5715
2014 Person with a disability 22 27 12 16 22 0 1 49 39 606
2014 Not a person with a disability 25 32 15 14 14 0 1 57 28 8613
2011 Person with a disability 23 32 12 15 17 0 0 55 32 550
2011 Not a person with a disability 28 34 13 12 11 0 1 63 23 9417

Question 6. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 7 24 12 21 35 0 0 31 57 447
2017 Not a person with a disability 13 31 16 19 21 0 0 44 41 5721
2014 Person with a disability 10 24 17 23 26 0 0 35 48 607
2014 Not a person with a disability 16 31 18 18 16 0 0 48 34 8614
2011 Person with a disability 16 28 17 17 22 0 0 44 38 547
2011 Not a person with a disability 19 36 18 15 11 0 0 55 27 9402
2008 Person with a disability 13 26 16 20 24 1 0 40 45 456
2008 Not a person with a disability 20 38 16 15 10 0 0 59 25 8197

Question 7. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 22 36 14 16 12 0 0 58 29 447
2017 Not a person with a disability 27 41 14 11 7 0 0 69 17 5730
2014 Person with a disability 30 36 15 8 11 0 0 66 18 606
2014 Not a person with a disability 33 40 13 7 5 0 0 74 13 8618
2011 Person with a disability 33 38 10 10 8 1 0 72 18 548
2011 Not a person with a disability 38 42 10 7 4 0 0 79 11 9423
2008 Person with a disability 34 37 10 11 7 0 0 71 18 454
2008 Not a person with a disability 39 44 8 6 3 0 0 83 9 8193
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 37 26 7 15 16 0 0 63 31 446
2017 Not a person with a disability 40 30 9 10 10 0 0 71 20 5736

Question 9. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 38 24 12 11 15 0 0 62 26 446
2017 Not a person with a disability 41 28 12 8 9 1 0 70 18 5729

Question 10. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 10 21 12 18 39 0 0 31 57 444
2017 Not a person with a disability 16 27 15 19 23 0 0 43 42 5727

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 15 31 17 18 18 0 0 46 36 445
2017 Not a person with a disability 21 36 20 13 10 1 0 57 23 5717

Question 12. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 3 14 32 25 27 0 0 17 52 437
2017 Not a person with a disability 4 18 41 24 14 0 0 22 38 5671

Question 13. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 26 27 33 11 4 0 0 14 53 440
2017 Not a person with a disability 13 26 39 17 6 0 0 23 38 5679
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 50 50 441
2017 Not a person with a disability 27 73 5697
2014 Person with a disability 47 53 603
2014 Not a person with a disability 21 79 8603

Question 15a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 Person with a disability 57 219
2017 Not a person with a disability 54 1516
2014 Person with a disability 50 279
2014 Not a person with a disability 52 1816

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 Person with a disability 78 219
2017 Not a person with a disability 68 1516
2014 Person with a disability 75 279
2014 Not a person with a disability 65 1816

Question 15c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 Person with a disability 4 219
2017 Not a person with a disability 8 1516
2014 Person with a disability 7 279
2014 Not a person with a disability 7 1816

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 Person with a disability 4 219
2017 Not a person with a disability 6 1516
2014 Person with a disability 5 279
2014 Not a person with a disability 6 1816

Question 15e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 Person with a disability 5 219
2017 Not a person with a disability 3 1516
2014 Person with a disability 6 279
2014 Not a person with a disability 3 1816

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 Person with a disability 18 219
2017 Not a person with a disability 18 1516
2014 Person with a disability 19 279
2014 Not a person with a disability 18 1816

Question 15g. From whom did you experience harassment on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 Not a person with a disability 3 1516
2014 Person with a disability 6 279
2014 Not a person with a disability 3 1816
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 46 54 443
2017 Not a person with a disability 16 84 5713
2014 Person with a disability 40 60 606
2014 Not a person with a disability 10 90 8601

Question 17a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 Person with a disability 38 203
2017 Not a person with a disability 37 915
2014 Person with a disability 32 240
2014 Not a person with a disability 34 862

Question 17b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 Person with a disability 87 203
2017 Not a person with a disability 81 915
2014 Person with a disability 85 240
2014 Not a person with a disability 83 862

Question 17c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 Person with a disability 2 203
2017 Not a person with a disability 4 915
2014 Person with a disability 3 240
2014 Not a person with a disability 3 862

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 Not a person with a disability 5 915
2014 Person with a disability 3 240
2014 Not a person with a disability 3 862

Question 17e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 Person with a disability 6 203
2017 Not a person with a disability 4 915
2014 Person with a disability 4 240
2014 Not a person with a disability 5 862

Question 17f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 Person with a disability 12 203
2017 Not a person with a disability 16 915
2014 Person with a disability 7 240
2014 Not a person with a disability 15 862

Question 17g. From whom did you experience discrimination on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 Person with a disability 5 203
2017 Not a person with a disability 7 915
2014 Person with a disability 15 240
2014 Not a person with a disability 7 862