2017 Public Service Employee Annual Survey Results for Canada Border Services Agency by Question 19. What is your current employee status?

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 29 36 16 9 7 4 1 67 16 6076
2017 Term 41 38 10 5 1 3 1 83 6 83
2017 Casual 55 39 3 0 0 3 0 97 0 25
2017 Student 44 33 12 8 2 2 0 78 10 52
2014 Indeterminate (permanent) 30 34 19 6 6 5 1 68 12 8829
2014 Seasonal 11 47 32 0 0 5 5 64 0 19
2014 Term 52 25 12 5 1 4 1 81 6 153
2014 Casual 51 26 8 4 2 7 1 84 6 69
2014 Student 55 30 8 1 3 2 0 87 5 202

Question 2. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 18 37 13 17 15 0 0 55 32 6057
2017 Term 37 41 8 10 4 0 0 78 14 83
2017 Casual 66 25 4 4 0 0 0 92 4 25
2017 Student 46 37 12 0 6 0 0 83 6 52
2014 Indeterminate (permanent) 27 36 15 11 10 0 0 63 22 8833
2014 Seasonal 31 48 5 11 5 0 0 79 16 19
2014 Term 54 33 7 4 1 1 0 88 5 153
2014 Casual 66 19 8 3 4 0 0 85 7 69
2014 Student 53 33 3 3 7 0 0 87 10 203
2011 Indeterminate (permanent) 26 39 15 10 10 0 0 65 20 9491
2011 Seasonal 35 44 8 9 2 0 2 81 11 90
2011 Term 52 28 12 2 3 2 1 82 5 158
2011 Casual 57 31 6 6 0 0 0 88 6 77
2011 Student 49 34 5 7 5 0 0 82 12 188
2008 Indeterminate (permanent) 24 38 15 12 11 0 0 62 23 8246
2008 Seasonal 23 60 18 0 0 0 0 82 0 23
2008 Term 33 47 12 4 3 1 0 81 7 171
2008 Casual 55 37 3 5 0 0 0 92 5 36
2008 Student 52 30 8 7 3 0 0 82 10 197

Question 3. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 16 32 16 18 17 0 0 49 35 6065
2017 Term 36 30 19 7 8 0 0 66 15 82
2017 Casual 50 29 11 10 0 0 0 80 10 25
2017 Student 27 33 19 13 6 0 2 61 20 52
2014 Indeterminate (permanent) 18 31 17 16 17 0 0 50 33 8832
2014 Seasonal 16 52 11 11 11 0 0 68 21 19
2014 Term 34 37 15 9 3 1 1 72 12 152
2014 Casual 36 35 13 10 3 1 1 73 14 69
2014 Student 32 26 15 15 11 0 1 59 26 203

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 11 30 17 21 19 1 0 41 41 6067
2017 Term 23 35 17 14 6 3 3 61 21 82
2017 Casual 32 38 20 10 0 0 0 70 10 25
2017 Student 25 33 15 19 8 0 0 58 27 52

Question 5. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 22 31 15 15 17 0 0 53 32 6075
2017 Term 43 30 13 5 8 0 1 74 13 82
2017 Casual 64 17 11 4 0 0 4 84 4 25
2017 Student 48 29 15 2 2 2 2 80 4 52
2014 Indeterminate (permanent) 24 32 15 15 15 0 0 55 30 8833
2014 Seasonal 37 21 0 16 21 0 5 61 39 19
2014 Term 45 30 12 5 4 1 3 78 9 152
2014 Casual 51 32 12 1 2 3 0 85 3 69
2014 Student 45 27 11 6 7 0 3 75 13 202
2011 Indeterminate (permanent) 27 34 13 13 12 0 1 62 25 9525
2011 Seasonal 33 41 13 7 4 0 1 75 11 90
2011 Term 43 35 14 4 2 2 1 79 6 159
2011 Casual 56 27 8 4 1 1 2 86 6 77
2011 Student 39 33 14 7 4 1 1 74 11 189

Question 6. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 11 30 15 20 23 0 0 41 43 6080
2017 Term 30 40 14 9 8 0 0 70 16 83
2017 Casual 47 38 7 8 0 0 0 85 8 25
2017 Student 37 40 13 4 6 0 0 77 10 52
2014 Indeterminate (permanent) 14 31 18 19 17 0 0 45 36 8834
2014 Seasonal 27 42 16 11 5 0 0 68 16 19
2014 Term 37 32 16 10 4 1 0 69 14 153
2014 Casual 40 39 9 9 3 0 0 80 12 69
2014 Student 41 33 12 7 8 0 0 74 14 202
2011 Indeterminate (permanent) 17 36 18 16 13 0 0 53 28 9509
2011 Seasonal 32 44 11 8 2 1 1 78 10 90
2011 Term 41 30 17 5 5 1 1 73 10 159
2011 Casual 51 30 12 7 1 0 0 80 8 76
2011 Student 35 35 17 10 3 0 0 70 13 188
2008 Indeterminate (permanent) 19 37 16 15 12 0 0 57 27 8247
2008 Seasonal 18 47 18 17 0 0 0 65 17 23
2008 Term 31 42 17 5 4 1 0 74 9 171
2008 Casual 48 41 6 0 6 0 0 89 6 36
2008 Student 30 43 17 10 1 0 0 73 10 196

Question 7. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 26 41 14 11 7 0 0 68 19 6089
2017 Term 40 41 7 8 5 0 0 80 13 83
2017 Casual 55 32 6 7 0 0 0 87 7 25
2017 Student 40 40 12 8 0 0 0 81 8 52
2014 Indeterminate (permanent) 33 40 14 7 6 0 0 73 13 8837
2014 Seasonal 63 27 5 5 0 0 0 89 5 19
2014 Term 47 39 8 3 3 0 0 85 6 152
2014 Casual 47 36 6 6 6 0 0 83 11 69
2014 Student 45 37 11 5 2 0 0 82 7 203
2011 Indeterminate (permanent) 36 42 10 7 4 0 0 78 11 9530
2011 Seasonal 68 27 3 2 0 0 0 94 2 90
2011 Term 56 28 9 4 2 1 1 86 6 159
2011 Casual 52 34 6 6 1 0 0 86 8 77
2011 Student 42 45 7 5 2 0 0 87 7 189
2008 Indeterminate (permanent) 39 43 9 6 4 0 0 81 10 8240
2008 Seasonal 35 56 5 5 0 0 0 91 5 23
2008 Term 38 50 8 3 2 0 0 88 5 171
2008 Casual 77 18 2 2 0 0 0 96 2 37
2008 Student 35 56 4 4 0 0 0 92 4 197
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 39 30 9 10 11 0 0 70 21 6094
2017 Term 56 28 8 4 5 0 0 84 8 83
2017 Casual 80 20 0 0 0 0 0 100 0 25
2017 Student 58 27 8 4 4 0 0 85 8 52

Question 9. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 40 28 13 9 10 1 0 69 19 6087
2017 Term 53 28 10 4 3 2 0 82 7 83
2017 Casual 86 9 4 0 0 0 0 96 0 25
2017 Student 62 19 8 4 8 0 0 81 12 52

Question 10. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 15 26 15 19 25 0 0 41 44 6083
2017 Term 33 31 16 11 8 1 0 64 19 83
2017 Casual 64 25 3 8 0 0 0 89 8 25
2017 Student 31 33 13 13 8 0 2 65 22 52

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 19 36 20 13 11 1 0 56 24 6073
2017 Term 37 31 15 11 1 4 0 72 13 83
2017 Casual 42 35 12 11 0 0 0 77 11 25
2017 Student 31 35 15 15 2 2 0 67 18 52

Question 12. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 3 17 40 25 15 0 0 20 40 6019
2017 Term 11 28 44 12 5 0 0 39 17 81
2017 Casual 8 56 27 5 5 0 0 64 9 23
2017 Student 13 40 38 2 2 2 2 56 4 52

Question 13. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 14 26 39 16 5 0 0 21 40 6033
2017 Term 7 16 39 28 11 0 0 39 23 83
2017 Casual 4 0 33 51 8 0 4 61 5 24
2017 Student 2 8 29 39 22 0 0 61 10 51
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 29 71 6049
2017 Term 24 76 83
2017 Student 15 85 52
2014 Indeterminate (permanent) 24 76 8819
2014 Term 12 88 153
2014 Student 13 87 202

Question 15a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 Indeterminate (permanent) 53 1731
2017 Term 76 20
2014 Indeterminate (permanent) 51 2065
2014 Term 73 17
2014 Student 83 25

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 Indeterminate (permanent) 69 1731
2017 Term 47 20
2014 Indeterminate (permanent) 67 2065
2014 Term 50 17
2014 Student 40 25

Question 15c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 Indeterminate (permanent) 7 1731
2014 Indeterminate (permanent) 7 2065
2014 Student 0 25

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 Indeterminate (permanent) 6 1731
2017 Term 0 20
2014 Indeterminate (permanent) 6 2065
2014 Term 0 17
2014 Student 0 25

Question 15e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 Indeterminate (permanent) 3 1731
2014 Indeterminate (permanent) 3 2065

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 Indeterminate (permanent) 18 1731
2014 Indeterminate (permanent) 18 2065
2014 Term 0 17
2014 Student 19 25

Question 15g. From whom did you experience harassment on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 Indeterminate (permanent) 3 1731
2014 Indeterminate (permanent) 4 2065
2014 Student 0 25
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 19 81 6069
2017 Term 9 91 81
2014 Indeterminate (permanent) 13 87 8817
2014 Seasonal 27 73 19
2014 Term 8 92 153
2014 Student 4 96 202

Question 17a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 Indeterminate (permanent) 37 1124
2014 Indeterminate (permanent) 33 1088

Question 17b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 Indeterminate (permanent) 83 1124
2014 Indeterminate (permanent) 84 1088
2014 Term 82 10

Question 17c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 Indeterminate (permanent) 4 1124
2014 Indeterminate (permanent) 3 1088

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 Indeterminate (permanent) 4 1124
2014 Indeterminate (permanent) 3 1088
2014 Term 0 10

Question 17e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 Indeterminate (permanent) 5 1124
2014 Indeterminate (permanent) 5 1088
2014 Term 0 10

Question 17f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 Indeterminate (permanent) 15 1124
2014 Indeterminate (permanent) 13 1088
2014 Term 0 10

Question 17g. From whom did you experience discrimination on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 Indeterminate (permanent) 6 1124
2014 Indeterminate (permanent) 9 1088