2017 Public Service Employee Annual Survey Results for Canada Border Services Agency by Question 20 and 21. Please indicate your occupational group and level. Occupational Group CO

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 35 40 5 5 0 15 0 88 6 20
2014 CO 39 20 16 6 3 13 3 69 12 31
2014 CO-02 39 13 22 4 4 13 4 63 11 23

Question 2. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 50 35 15 0 0 0 0 85 0 20
2014 CO 52 29 6 10 3 0 0 81 13 31
2014 CO-02 43 30 9 13 4 0 0 74 17 23
2011 CO 42 39 6 6 6 0 0 82 12 33
2011 CO-02 32 53 5 5 5 0 0 84 11 19
2008 CO 26 36 17 14 5 2 0 63 20 42
2008 CO-02 18 36 23 18 5 0 0 55 23 22

Question 3. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 45 35 10 10 0 0 0 80 10 20
2014 CO 23 26 29 16 6 0 0 48 23 31
2014 CO-02 17 26 30 17 9 0 0 43 26 23

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 30 45 5 15 5 0 0 75 20 20

Question 5. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 55 25 5 15 0 0 0 80 15 20
2014 CO 45 36 6 6 6 0 0 81 13 31
2014 CO-02 52 30 4 4 9 0 0 83 13 23
2011 CO 48 45 3 3 0 0 0 94 3 33
2011 CO-02 32 68 0 0 0 0 0 100 0 19

Question 6. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 45 20 5 25 5 0 0 65 30 20
2014 CO 16 58 10 13 3 0 0 74 16 31
2014 CO-02 17 57 9 13 4 0 0 74 17 23
2011 CO 30 42 18 6 3 0 0 73 9 33
2011 CO-02 26 53 16 5 0 0 0 79 5 19
2008 CO 21 47 9 19 2 2 0 69 21 43
2008 CO-02 9 52 9 26 0 4 0 64 27 23

Question 7. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 50 35 10 0 5 0 0 85 5 20
2014 CO 45 48 3 0 3 0 0 94 3 31
2014 CO-02 35 57 4 0 4 0 0 91 4 23
2011 CO 53 44 3 0 0 0 0 97 0 32
2011 CO-02 47 53 0 0 0 0 0 100 0 19
2008 CO 35 49 7 7 2 0 0 84 9 43
2008 CO-02 26 61 9 4 0 0 0 87 4 23
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 65 20 10 5 0 0 0 85 5 20

Question 9. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 60 20 10 10 0 0 0 80 10 20

Question 10. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 45 30 20 5 0 0 0 75 5 20

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 37 37 21 0 5 0 0 74 5 19

Question 12. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 5 30 35 25 5 0 0 35 30 20

Question 13. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 10 25 35 15 15 0 0 30 35 20