2017 Public Service Employee Annual Survey Results for Canada Border Services Agency by Question 20 and 21. Please indicate your occupational group and level. Occupational Group CH

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 31 46 12 4 0 8 0 83 4 26
2017 CH-02 30 50 10 10 0 0 0 80 10 10
2014 CH 41 25 16 3 0 16 0 78 4 32
2014 CH-02 55 36 0 9 0 0 0 91 9 11
2014 CH-03 50 8 8 0 0 33 0 88 0 12

Question 2. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 24 52 16 8 0 0 0 76 8 25
2014 CH 47 37 12 3 0 0 0 84 3 32
2014 CH-02 55 27 9 9 0 0 0 82 9 11
2014 CH-03 50 41 8 0 0 0 0 92 0 12
2011 CH 49 35 12 2 0 2 0 86 2 43
2011 CH-02 50 30 15 0 0 5 0 84 0 20
2011 CH-03 64 18 9 9 0 0 0 82 9 11

Question 3. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 24 48 12 16 0 0 0 72 16 25
2017 CH-02 30 40 20 10 0 0 0 70 10 10
2014 CH 41 47 6 0 6 0 0 88 6 32
2014 CH-02 27 64 9 0 0 0 0 91 0 11
2014 CH-03 42 33 8 0 17 0 0 75 17 12

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 15 46 12 15 8 4 0 64 24 26
2017 CH-02 40 40 10 10 0 0 0 80 10 10

Question 5. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 50 27 12 8 0 0 4 80 8 26
2017 CH-02 50 30 10 0 0 0 10 89 0 10
2014 CH 53 13 22 0 9 0 3 68 10 32
2014 CH-02 55 9 27 0 0 0 9 70 0 11
2014 CH-03 58 26 0 0 17 0 0 83 17 12
2011 CH 58 19 14 5 2 0 2 79 7 43
2011 CH-02 55 15 20 10 0 0 0 70 10 20
2011 CH-03 73 27 0 0 0 0 0 100 0 11

Question 6. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 15 50 12 12 12 0 0 65 23 26
2017 CH-02 20 60 0 20 0 0 0 80 20 10
2014 CH 32 34 25 9 0 0 0 66 9 32
2014 CH-02 46 36 9 9 0 0 0 82 9 11
2014 CH-03 26 41 33 0 0 0 0 67 0 12
2011 CH 40 37 16 7 0 0 0 77 7 43
2011 CH-02 50 25 20 5 0 0 0 75 5 20
2011 CH-03 45 36 9 9 0 0 0 82 9 11

Question 7. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 44 48 8 0 0 0 0 92 0 25
2014 CH 50 34 9 6 0 0 0 84 6 32
2014 CH-02 55 36 9 0 0 0 0 91 0 11
2014 CH-03 59 25 0 17 0 0 0 83 17 12
2011 CH 56 37 5 2 0 0 0 93 2 43
2011 CH-02 45 45 5 5 0 0 0 90 5 20
2011 CH-03 64 36 0 0 0 0 0 100 0 11
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 69 19 4 4 4 0 0 88 8 26
2017 CH-02 80 20 0 0 0 0 0 100 0 10

Question 9. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 81 12 4 0 4 0 0 92 4 26
2017 CH-02 90 10 0 0 0 0 0 100 0 10

Question 10. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 38 31 15 0 12 4 0 72 12 26
2017 CH-02 60 20 10 0 10 0 0 80 10 10

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 19 31 31 12 4 4 0 52 16 26
2017 CH-02 30 40 20 10 0 0 0 70 10 10

Question 12. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 4 27 27 31 12 0 0 31 42 26
2017 CH-02 10 50 10 20 10 0 0 60 30 10

Question 13. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 12 4 42 27 12 4 0 40 16 26
2017 CH-02 10 0 30 50 10 0 0 60 10 10
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CH-02 0 100 10
2014 CH 0 100 32
2014 CH-02 0 100 11
2014 CH-03 0 100 12