2017 Public Service Employee Annual Survey Results for Canada Border Services Agency by Question 23. Are you a supervisor?

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 35 38 14 6 4 2 1 75 10 1132
2017 Non-supervisor 29 35 16 9 7 4 1 67 16 4762
2014 Supervisor 38 36 14 4 3 4 0 77 8 1546
2014 Non-supervisor 30 33 19 6 6 5 1 66 13 7752

Question 2. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 22 43 10 15 10 0 0 65 25 1131
2017 Non-supervisor 18 37 13 16 15 0 0 55 32 4750
2014 Supervisor 35 36 13 10 6 0 0 71 16 1547
2014 Non-supervisor 27 36 15 11 11 0 0 63 22 7756
2011 Supervisor 35 41 13 7 5 0 0 75 12 1638
2011 Non-supervisor 26 38 15 10 10 0 0 64 21 8412
2008 Supervisor 31 43 10 10 6 0 0 74 16 1347
2008 Non-supervisor 25 37 15 11 11 0 0 62 23 7323

Question 3. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 26 37 13 15 8 0 0 64 23 1134
2017 Non-supervisor 15 31 17 18 18 0 0 47 36 4747
2014 Supervisor 30 37 12 11 9 0 0 67 20 1551
2014 Non-supervisor 17 30 18 16 18 0 0 47 35 7776

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 18 38 14 19 10 0 0 57 29 1129
2017 Non-supervisor 11 28 18 22 20 1 0 39 42 4757

Question 5. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 23 35 14 15 13 0 0 58 28 1135
2017 Non-supervisor 23 29 15 15 17 1 0 53 32 4758
2014 Supervisor 24 34 14 15 12 0 0 59 27 1553
2014 Non-supervisor 24 31 15 14 15 0 1 56 29 7774
2011 Supervisor 30 36 12 13 8 0 0 66 21 1653
2011 Non-supervisor 28 34 13 12 12 1 1 62 25 8435

Question 6. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 14 35 15 20 16 0 0 49 36 1136
2017 Non-supervisor 12 30 16 20 23 0 0 42 43 4762
2014 Supervisor 19 33 17 19 12 0 0 53 31 1547
2014 Non-supervisor 15 31 18 18 18 0 0 45 36 7756
2011 Supervisor 25 39 15 13 8 0 0 65 21 1650
2011 Non-supervisor 17 35 19 16 13 0 0 52 29 8417
2008 Supervisor 25 43 13 12 6 0 0 68 19 1349
2008 Non-supervisor 19 37 17 15 12 0 0 56 27 7321

Question 7. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 32 43 12 9 5 0 0 74 13 1137
2017 Non-supervisor 26 41 14 11 8 0 0 67 19 4769
2014 Supervisor 40 39 9 7 4 0 0 79 11 1555
2014 Non-supervisor 32 40 14 7 6 0 0 72 14 7778
2011 Supervisor 45 40 7 5 3 0 0 85 8 1652
2011 Non-supervisor 36 42 11 7 4 0 0 78 12 8440
2008 Supervisor 48 42 5 3 2 0 0 90 5 1346
2008 Non-supervisor 37 44 9 6 4 0 0 81 10 7319
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 48 28 7 9 8 0 0 76 17 1136
2017 Non-supervisor 39 30 10 10 11 0 0 69 21 4775

Question 9. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 48 27 10 8 7 0 0 75 15 1136
2017 Non-supervisor 39 28 13 8 10 1 0 68 19 4768

Question 10. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 18 30 14 19 19 0 0 48 38 1136
2017 Non-supervisor 16 25 15 19 25 0 0 41 44 4764

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 27 41 16 9 6 0 0 68 15 1135
2017 Non-supervisor 19 35 21 14 11 1 0 54 25 4759

Question 12. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 1 9 33 34 23 0 0 10 57 1130
2017 Non-supervisor 4 20 42 21 13 0 0 24 34 4712

Question 13. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 17 34 36 9 3 0 0 12 52 1126
2017 Non-supervisor 13 23 39 18 6 0 0 25 36 4725
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 25 75 1129
2017 Non-supervisor 29 71 4742
2014 Supervisor 19 81 1544
2014 Non-supervisor 24 76 7740

Question 15a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 Supervisor 40 276
2017 Non-supervisor 56 1389
2014 Supervisor 35 292
2014 Non-supervisor 55 1829

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 Supervisor 59 276
2017 Non-supervisor 71 1389
2014 Supervisor 63 292
2014 Non-supervisor 67 1829

Question 15c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 Supervisor 33 276
2017 Non-supervisor 2 1389
2014 Supervisor 32 292
2014 Non-supervisor 3 1829

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 Supervisor 4 276
2017 Non-supervisor 6 1389
2014 Supervisor 3 292
2014 Non-supervisor 6 1829

Question 15e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 Supervisor 2 276
2017 Non-supervisor 3 1389
2014 Supervisor 2 292
2014 Non-supervisor 3 1829

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 Supervisor 8 276
2017 Non-supervisor 19 1389
2014 Supervisor 7 292
2014 Non-supervisor 20 1829

Question 15g. From whom did you experience harassment on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 Supervisor 2 276
2017 Non-supervisor 3 1389
2014 Supervisor 6 292
2014 Non-supervisor 3 1829
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 12 88 1133
2017 Non-supervisor 19 81 4753
2014 Supervisor 8 92 1543
2014 Non-supervisor 13 87 7733

Question 17a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 Supervisor 25 136
2017 Non-supervisor 38 933
2014 Supervisor 25 127
2014 Non-supervisor 34 987

Question 17b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 Supervisor 83 136
2017 Non-supervisor 82 933
2014 Supervisor 84 127
2014 Non-supervisor 84 987

Question 17c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 Supervisor 12 136
2017 Non-supervisor 2 933
2014 Supervisor 10 127
2014 Non-supervisor 2 987

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 Non-supervisor 5 933
2014 Non-supervisor 3 987

Question 17e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 Supervisor 6 136
2017 Non-supervisor 5 933
2014 Non-supervisor 5 987

Question 17f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 Supervisor 5 136
2017 Non-supervisor 17 933
2014 Supervisor 5 127
2014 Non-supervisor 14 987

Question 17g. From whom did you experience discrimination on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 Supervisor 8 136
2017 Non-supervisor 6 933
2014 Supervisor 11 127
2014 Non-supervisor 9 987