2017 Public Service Employee Annual Survey Results for Infrastructure Canada by Question 22. With which of the following communities do you most closely identify in relation to your current job? (Mark one only.)

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Communications or public affairs 58 28 11 0 0 3 0 88 0 35
2017 Administration and operations 52 29 4 9 6 0 0 80 15 55
2017 Human resources 47 28 16 5 0 5 0 78 5 21
2017 Financial management 64 30 0 0 0 5 0 100 0 26
2017 Information technology 57 30 0 5 4 0 5 91 9 21
2017 Policy 35 47 12 3 0 3 0 85 3 34
2017 Project management 25 42 10 5 11 5 0 72 17 37
2017 None of the above 37 44 19 0 0 0 0 81 0 11
2014 Communications or public affairs 48 35 15 0 0 3 0 85 0 40
2014 Administration and operations 49 31 10 1 4 4 0 84 6 70
2014 Human resources 67 33 0 0 0 0 0 100 0 18
2014 Financial management 73 27 0 0 0 0 0 100 0 19
2014 Information technology 46 39 11 0 0 4 0 89 0 25
2014 Other services to the public 28 27 18 9 18 0 0 55 27 11
2014 None of the above 51 26 15 3 3 3 0 79 6 72

Question 2. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Communications or public affairs 47 42 6 6 0 0 0 89 6 35
2017 Administration and operations 44 29 7 11 9 0 0 72 21 55
2017 Human resources 35 25 10 20 5 5 0 64 26 20
2017 Financial management 64 32 4 0 0 0 0 96 0 26
2017 Information technology 50 23 9 14 0 5 0 76 14 21
2017 Policy 35 43 10 6 6 0 0 78 12 33
2017 Project management 24 34 14 16 11 0 0 59 27 37
2017 None of the above 39 36 17 8 0 0 0 75 8 11
2014 Communications or public affairs 39 51 2 3 5 0 0 90 8 39
2014 Administration and operations 52 34 7 1 6 0 0 86 7 70
2014 Human resources 67 17 17 0 0 0 0 83 0 18
2014 Financial management 79 16 5 0 0 0 0 95 0 19
2014 Information technology 66 19 7 4 4 0 0 85 8 25
2014 Other services to the public 37 36 9 18 0 0 0 73 18 11
2014 None of the above 62 29 10 0 0 0 0 90 0 72

Question 3. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Communications or public affairs 28 43 17 9 3 0 0 71 11 35
2017 Administration and operations 31 29 18 11 10 0 0 61 21 55
2017 Human resources 42 21 10 14 14 0 0 63 27 21
2017 Financial management 45 44 12 0 0 0 0 88 0 26
2017 Information technology 48 34 9 0 9 0 0 82 9 21
2017 Policy 26 42 23 6 3 0 0 68 9 34
2017 Project management 37 22 8 14 19 0 0 59 33 37
2017 None of the above 47 17 19 8 9 0 0 64 17 11
2014 Communications or public affairs 15 57 12 12 3 0 0 73 15 40
2014 Administration and operations 35 35 14 10 6 0 0 70 16 70
2014 Human resources 56 39 6 0 0 0 0 94 0 18
2014 Financial management 58 42 0 0 0 0 0 100 0 19
2014 Information technology 42 35 15 4 4 0 0 77 8 25
2014 Other services to the public 9 45 27 9 9 0 0 55 18 11
2014 None of the above 37 35 10 8 8 1 0 73 17 72

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Communications or public affairs 20 57 14 9 0 0 0 77 9 35
2017 Administration and operations 27 37 7 13 14 2 0 65 28 54
2017 Human resources 14 35 10 12 24 5 0 52 38 20
2017 Financial management 37 44 8 12 0 0 0 81 12 26
2017 Information technology 48 29 5 9 9 0 0 77 18 21
2017 Policy 17 46 20 14 3 0 0 63 17 34
2017 Project management 17 37 8 19 19 0 0 54 38 37
2017 None of the above 40 21 20 8 10 0 0 61 18 10

Question 5. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Communications or public affairs 43 28 11 14 3 0 0 72 17 35
2017 Administration and operations 33 29 13 11 13 2 0 63 24 55
2017 Human resources 37 21 10 18 14 0 0 58 32 21
2017 Financial management 39 45 12 4 0 0 0 85 4 26
2017 Information technology 34 34 5 23 5 0 0 68 27 21
2017 Policy 27 51 12 5 5 0 0 78 11 34
2017 Project management 30 30 8 16 16 0 0 60 32 37
2017 None of the above 38 26 0 27 9 0 0 64 36 11
2014 Communications or public affairs 19 40 9 22 7 3 0 61 30 40
2014 Administration and operations 42 36 10 6 6 0 0 79 11 70
2014 Human resources 44 39 6 6 6 0 0 83 11 18
2014 Financial management 52 42 0 5 0 0 0 95 5 19
2014 Information technology 62 23 11 0 4 0 0 85 4 25
2014 Other services to the public 36 27 9 9 18 0 0 63 28 11
2014 None of the above 37 36 10 11 5 1 0 74 16 72

Question 6. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Communications or public affairs 32 45 14 9 0 0 0 77 9 35
2017 Administration and operations 27 31 15 14 12 0 0 58 26 55
2017 Human resources 32 21 5 24 18 0 0 54 42 21
2017 Financial management 56 27 4 13 0 0 0 83 13 26
2017 Information technology 41 37 9 9 5 0 0 77 14 21
2017 Policy 29 36 12 12 12 0 0 64 24 34
2017 Project management 19 30 8 28 16 0 0 49 44 37
2017 None of the above 21 44 11 16 9 0 0 64 25 11
2014 Communications or public affairs 24 54 12 5 5 0 0 78 10 40
2014 Administration and operations 32 41 15 9 3 0 0 73 11 70
2014 Human resources 50 34 17 0 0 0 0 83 0 18
2014 Financial management 48 52 0 0 0 0 0 100 0 19
2014 Information technology 35 43 11 0 4 8 0 84 4 25
2014 Other services to the public 18 37 18 27 0 0 0 55 27 11
2014 None of the above 42 29 7 15 5 1 0 72 21 72

Question 7. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Communications or public affairs 35 43 17 6 0 0 0 77 6 35
2017 Administration and operations 30 37 11 9 12 0 0 68 21 55
2017 Human resources 32 35 5 14 14 0 0 68 27 21
2017 Financial management 60 32 0 4 4 0 0 92 8 26
2017 Information technology 34 43 14 4 5 0 0 77 9 21
2017 Policy 32 36 18 12 3 0 0 67 15 34
2017 Project management 32 36 8 16 8 0 0 67 24 37
2017 None of the above 28 36 8 19 9 0 0 64 28 11
2014 Communications or public affairs 29 48 12 5 5 0 0 77 10 40
2014 Administration and operations 25 49 14 7 4 0 0 75 11 70
2014 Human resources 55 45 0 0 0 0 0 100 0 18
2014 Financial management 47 48 5 0 0 0 0 95 0 19
2014 Information technology 38 43 19 0 0 0 0 81 0 25
2014 Other services to the public 37 36 18 9 0 0 0 73 9 11
2014 None of the above 41 33 12 7 7 0 0 74 14 72
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Communications or public affairs 32 39 11 9 9 0 0 71 17 35
2017 Administration and operations 49 26 8 9 8 0 0 75 18 55
2017 Human resources 48 30 5 0 14 5 0 81 14 21
2017 Financial management 73 19 4 0 4 0 0 92 4 26
2017 Information technology 59 18 9 14 0 0 0 77 14 21
2017 Policy 68 20 12 0 0 0 0 88 0 34
2017 Project management 55 23 11 0 11 0 0 78 11 37
2017 None of the above 64 8 0 19 9 0 0 72 28 11

Question 9. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Communications or public affairs 43 25 11 11 6 3 0 71 18 35
2017 Administration and operations 61 14 11 3 10 0 0 75 14 55
2017 Human resources 54 18 0 5 19 5 0 76 24 21
2017 Financial management 66 19 12 0 4 0 0 84 4 26
2017 Information technology 68 9 9 14 0 0 0 77 14 21
2017 Policy 65 29 3 3 0 0 0 94 3 34
2017 Project management 62 18 9 3 8 0 0 80 11 37
2017 None of the above 64 8 20 8 0 0 0 72 8 11

Question 10. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Communications or public affairs 21 45 14 14 6 0 0 66 20 35
2017 Administration and operations 33 22 10 21 14 0 0 55 35 55
2017 Human resources 14 28 5 19 34 0 0 42 53 21
2017 Financial management 45 32 8 8 8 0 0 77 16 26
2017 Information technology 43 20 9 14 9 5 0 67 24 21
2017 Policy 24 45 6 16 9 0 0 69 25 34
2017 Project management 19 27 6 27 22 0 0 46 48 37
2017 None of the above 39 18 8 18 17 0 0 57 35 11

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Communications or public affairs 44 44 6 0 3 0 3 91 3 34
2017 Administration and operations 27 31 22 11 6 0 2 60 18 55
2017 Human resources 24 38 5 16 14 5 0 64 31 21
2017 Financial management 50 27 15 4 0 4 0 80 4 26
2017 Information technology 38 20 28 0 9 5 0 62 9 21
2017 Policy 38 32 17 6 3 3 0 73 10 34
2017 Project management 15 41 16 16 11 0 0 56 27 37
2017 None of the above 37 0 36 27 0 0 0 37 27 11

Question 12. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Communications or public affairs 0 15 48 29 8 0 0 15 37 34
2017 Administration and operations 8 15 36 31 10 0 0 23 41 54
2017 Human resources 0 26 18 33 23 0 0 26 56 21
2017 Financial management 0 11 45 30 13 0 0 11 44 26
2017 Information technology 17 0 31 29 24 0 0 17 53 20
2017 Policy 3 10 43 22 23 0 0 13 45 33
2017 Project management 0 15 25 35 24 0 0 15 59 36
2017 None of the above 0 11 50 20 19 0 0 11 39 10

Question 13. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Communications or public affairs 8 23 58 11 0 0 0 11 31 35
2017 Administration and operations 12 28 39 17 4 0 0 21 40 54
2017 Human resources 28 23 28 16 5 0 0 21 51 21
2017 Financial management 12 20 42 19 7 0 0 26 32 26
2017 Information technology 9 36 14 14 23 5 0 38 47 21
2017 Policy 9 44 32 9 2 0 2 12 55 34
2017 Project management 32 29 25 12 3 0 0 14 60 37
2017 None of the above 17 27 47 9 0 0 0 9 44 11
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Communications or public affairs 15 85 34
2017 Administration and operations 23 77 54
2017 Human resources 35 65 21
2017 Information technology 27 73 21
2017 Project management 23 77 36
2014 Communications or public affairs 32 68 40
2014 Administration and operations 20 80 70
2014 None of the above 11 89 72

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 Administration and operations 0 12
2014 Communications or public affairs 0 13
2014 Administration and operations 0 14

Question 15e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 Administration and operations 0 12
2014 Communications or public affairs 0 13
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Administration and operations 17 83 55
2014 Administration and operations 7 93 70
2014 Financial management 0 100 19
2014 None of the above 7 93 72