2017 Public Service Employee Annual Survey Results for Library and Archives Canada by Question 20.1. Occupational category (variable derived from question 20)

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 15 65 8 8 4 0 0 81 12 26
2017 Scientific and Professional 27 45 15 7 2 5 0 75 9 227
2017 Administration and Foreign Services 43 45 6 2 1 3 0 91 3 204
2017 Technical 42 34 9 7 7 2 0 77 14 45
2017 Administrative Support 42 37 8 4 4 6 0 84 8 52
2014 Executive 42 42 17 0 0 0 0 83 0 24
2014 Scientific and Professional 22 41 20 7 4 6 0 67 11 297
2014 Administration and Foreign Services 30 40 17 2 1 9 0 77 4 282
2014 Technical 44 37 9 6 2 2 0 83 8 54
2014 Administrative Support 44 30 9 4 2 10 0 83 7 126
2014 Other 53 29 12 0 0 6 0 87 0 17

Question 2. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 54 27 4 8 8 0 0 81 15 26
2017 Scientific and Professional 31 46 10 8 5 1 0 78 13 230
2017 Administration and Foreign Services 41 47 7 4 1 0 0 88 5 204
2017 Technical 42 19 7 16 16 0 0 62 31 45
2017 Administrative Support 42 29 13 10 6 0 0 71 15 52
2014 Executive 54 33 8 0 4 0 0 87 4 24
2014 Scientific and Professional 32 45 14 4 5 0 0 77 9 297
2014 Administration and Foreign Services 37 45 11 4 1 1 0 83 5 281
2014 Technical 61 26 9 4 0 0 0 87 4 54
2014 Administrative Support 46 32 14 7 2 0 0 77 9 125
2014 Other 77 17 0 6 0 0 0 94 6 17

Question 3. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 42 42 4 0 12 0 0 85 12 26
2017 Scientific and Professional 27 39 15 10 7 1 0 67 18 229
2017 Administration and Foreign Services 38 40 11 8 3 0 0 78 11 205
2017 Technical 36 27 4 11 22 0 0 63 34 45
2017 Administrative Support 29 33 19 12 8 0 0 62 19 52
2014 Executive 63 33 4 0 0 0 0 96 0 24
2014 Scientific and Professional 28 38 18 10 7 0 0 66 16 297
2014 Administration and Foreign Services 30 39 18 8 4 0 0 70 12 281
2014 Technical 39 37 17 7 0 0 0 76 7 54
2014 Administrative Support 24 34 17 14 7 1 3 60 22 126
2014 Other 58 18 12 0 12 0 0 76 12 17

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 38 38 4 8 8 4 0 80 16 26
2017 Scientific and Professional 23 39 14 15 7 2 1 63 23 229
2017 Administration and Foreign Services 25 45 14 11 3 2 0 71 14 203
2017 Technical 25 27 11 15 22 0 0 51 37 45
2017 Administrative Support 25 39 8 12 14 2 0 66 26 51

Question 5. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 50 27 12 4 8 0 0 77 12 26
2017 Scientific and Professional 42 34 11 6 5 1 1 78 11 230
2017 Administration and Foreign Services 50 32 8 6 3 1 0 83 9 204
2017 Technical 42 28 4 13 9 0 2 73 23 45
2017 Administrative Support 35 35 16 12 0 0 2 72 12 51
2014 Executive 42 42 8 8 0 0 0 83 8 24
2014 Scientific and Professional 36 36 14 6 5 1 1 74 11 297
2014 Administration and Foreign Services 40 36 13 6 4 1 1 77 10 281
2014 Technical 52 26 15 4 2 0 2 79 6 54
2014 Administrative Support 34 34 13 11 6 1 1 69 18 126
2014 Other 42 11 30 6 0 6 6 60 7 17

Question 6. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 38 42 8 0 12 0 0 81 12 26
2017 Scientific and Professional 23 51 11 9 7 0 0 74 15 228
2017 Administration and Foreign Services 34 43 14 7 2 0 0 77 9 205
2017 Technical 29 31 8 20 11 0 0 60 31 45
2017 Administrative Support 31 38 13 10 8 0 0 69 17 52
2014 Executive 42 38 13 8 0 0 0 79 8 24
2014 Scientific and Professional 13 42 21 16 7 1 0 56 24 297
2014 Administration and Foreign Services 20 42 20 11 6 1 0 63 16 282
2014 Technical 43 26 22 6 4 0 0 69 9 54
2014 Administrative Support 24 33 25 10 6 2 0 59 16 126
2014 Other 64 18 12 0 6 0 0 82 6 17

Question 7. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 62 23 4 0 12 0 0 85 12 26
2017 Scientific and Professional 40 47 6 5 2 0 0 87 7 230
2017 Administration and Foreign Services 41 43 13 3 0 1 0 84 3 204
2017 Technical 45 34 4 13 4 0 0 78 17 45
2017 Administrative Support 35 45 16 2 2 0 0 80 4 51
2014 Executive 58 29 4 4 4 0 0 87 8 24
2014 Scientific and Professional 40 44 9 5 2 0 0 85 7 297
2014 Administration and Foreign Services 41 39 14 4 1 0 0 81 6 282
2014 Technical 63 24 11 0 2 0 0 87 2 54
2014 Administrative Support 37 35 13 10 5 0 0 72 15 125
2014 Other 47 29 12 6 6 0 0 76 12 17
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 50 35 4 4 8 0 0 85 12 26
2017 Scientific and Professional 59 26 5 6 4 0 0 85 11 230
2017 Administration and Foreign Services 60 28 6 4 1 0 0 88 6 204
2017 Technical 56 15 7 7 16 0 0 71 22 45
2017 Administrative Support 54 23 13 8 2 0 0 77 10 52

Question 9. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 52 24 12 0 8 4 0 79 8 25
2017 Scientific and Professional 61 23 7 4 3 0 0 85 8 230
2017 Administration and Foreign Services 63 26 3 4 2 2 0 91 6 204
2017 Technical 51 22 7 7 13 0 0 73 20 45
2017 Administrative Support 50 36 6 8 0 0 0 86 8 50

Question 10. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 38 31 12 15 4 0 0 69 19 26
2017 Scientific and Professional 29 37 14 9 11 1 0 66 20 230
2017 Administration and Foreign Services 41 32 13 10 5 1 0 73 14 205
2017 Technical 20 35 9 13 22 0 0 55 36 45
2017 Administrative Support 33 37 17 6 8 0 0 69 13 52

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 31 38 23 4 4 0 0 69 8 26
2017 Scientific and Professional 15 41 27 8 6 3 0 58 14 229
2017 Administration and Foreign Services 25 37 21 10 3 3 1 65 13 205
2017 Technical 13 27 27 6 27 0 0 40 33 45
2017 Administrative Support 21 37 33 2 4 4 0 60 6 52

Question 12. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 0 15 35 46 4 0 0 15 50 26
2017 Scientific and Professional 3 25 48 19 6 0 0 28 25 226
2017 Administration and Foreign Services 5 24 45 17 8 0 0 29 25 202
2017 Technical 2 31 34 22 11 0 0 33 34 45
2017 Administrative Support 16 35 35 4 10 0 0 51 14 51

Question 13. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 4 23 35 31 8 0 0 38 27 26
2017 Scientific and Professional 5 17 42 27 8 0 0 35 23 227
2017 Administration and Foreign Services 6 17 36 28 12 0 1 40 23 203
2017 Technical 11 19 34 29 4 0 2 34 31 45
2017 Administrative Support 0 18 31 35 16 0 0 51 18 51
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Executive 21 79 24
2017 Scientific and Professional 18 82 229
2017 Administration and Foreign Services 14 86 202
2017 Technical 29 71 45
2017 Administrative Support 14 86 51
2014 Executive 21 79 24
2014 Scientific and Professional 13 87 296
2014 Administration and Foreign Services 17 83 282
2014 Administrative Support 17 83 126

Question 15a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 Scientific and Professional 45 42
2017 Administration and Foreign Services 57 29
2017 Technical 38 13
2014 Scientific and Professional 53 38
2014 Administration and Foreign Services 43 45
2014 Administrative Support 71 21

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 Scientific and Professional 47 42
2017 Administration and Foreign Services 46 29
2014 Scientific and Professional 50 38
2014 Administration and Foreign Services 72 45
2014 Administrative Support 43 21

Question 15c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 Scientific and Professional 12 42
2014 Administration and Foreign Services 13 45
2014 Administrative Support 0 21

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 Scientific and Professional 0 42
2017 Administration and Foreign Services 0 29
2017 Technical 0 13
2014 Scientific and Professional 0 38
2014 Administration and Foreign Services 0 45
2014 Administrative Support 0 21

Question 15e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 Administration and Foreign Services 0 29
2014 Scientific and Professional 0 38

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 Technical 0 13

Question 15g. From whom did you experience harassment on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 Technical 0 13
2014 Administration and Foreign Services 0 45
2014 Administrative Support 0 21
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Scientific and Professional 9 91 228
2017 Administration and Foreign Services 5 95 203
2017 Technical 21 79 44
2014 Scientific and Professional 6 94 296
2014 Administration and Foreign Services 5 95 282
2014 Administrative Support 9 91 126
2014 Other 0 100 17

Question 17a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 Scientific and Professional 34 18
2014 Scientific and Professional 35 17
2014 Administration and Foreign Services 53 15

Question 17c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 Scientific and Professional 0 18
2017 Administration and Foreign Services 0 10
2014 Scientific and Professional 0 17
2014 Administrative Support 0 11

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 Scientific and Professional 0 18
2017 Administration and Foreign Services 0 10
2014 Scientific and Professional 0 17
2014 Administration and Foreign Services 0 15
2014 Administrative Support 0 11

Question 17e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 Scientific and Professional 0 18
2017 Administration and Foreign Services 0 10

Question 17f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 Administration and Foreign Services 0 10
2014 Administrative Support 0 11

Question 17g. From whom did you experience discrimination on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 Scientific and Professional 0 18
2017 Administration and Foreign Services 0 10
2014 Administration and Foreign Services 0 15
2014 Administrative Support 0 11