2017 Public Service Employee Annual Survey Results for Library and Archives Canada by Question 27. What is your first official language?

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First Offical Language - English 34 39 12 7 3 6 0 77 10 279
2017 First Offical Language - French 38 47 8 2 1 3 0 88 4 307
2014 First Offical Language - English 34 33 17 5 4 7 0 72 10 415
2014 First Offical Language - French 30 43 15 3 0 7 0 80 4 402

Question 2. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First Offical Language - English 38 36 7 11 6 0 0 75 18 280
2017 First Offical Language - French 39 43 10 5 3 0 0 83 8 309
2014 First Offical Language - English 43 33 12 7 4 1 0 77 11 414
2014 First Offical Language - French 37 48 13 1 1 0 0 85 3 401
2011 First Offical Language - English 22 29 17 14 17 1 0 52 31 444
2011 First Offical Language - French 24 42 18 7 6 2 1 67 14 378
2008 First Offical Language - English 28 33 17 13 10 1 0 61 22 425
2008 First Offical Language - French 33 44 15 5 2 0 0 77 7 391

Question 3. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First Offical Language - English 33 33 12 12 9 0 0 67 21 280
2017 First Offical Language - French 33 41 12 7 6 1 0 74 13 309
2014 First Offical Language - English 32 33 15 12 7 0 1 66 19 415
2014 First Offical Language - French 29 41 19 7 4 0 1 70 11 400

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First Offical Language - English 25 37 12 13 12 2 0 63 25 280
2017 First Offical Language - French 24 42 15 12 4 2 1 68 17 306

Question 5. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First Offical Language - English 42 29 11 9 6 2 1 74 15 281
2017 First Offical Language - French 46 36 9 5 2 1 1 83 8 308
2014 First Offical Language - English 42 30 14 8 5 1 1 73 13 415
2014 First Offical Language - French 35 40 14 5 4 1 1 77 9 401
2011 First Offical Language - English 37 33 11 10 7 1 0 71 18 444
2011 First Offical Language - French 33 40 15 6 2 1 2 75 9 378

Question 6. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First Offical Language - English 27 40 12 12 9 0 0 67 21 279
2017 First Offical Language - French 32 47 11 6 3 0 0 79 10 309
2014 First Offical Language - English 24 32 19 14 9 1 0 57 24 415
2014 First Offical Language - French 19 45 24 9 2 0 0 65 11 402
2011 First Offical Language - English 12 26 15 19 28 1 0 38 47 444
2011 First Offical Language - French 19 34 21 13 11 1 0 54 25 376
2008 First Offical Language - English 20 30 17 19 13 1 0 50 33 426
2008 First Offical Language - French 24 44 18 11 2 0 0 68 14 391

Question 7. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First Offical Language - English 41 43 9 6 1 0 0 84 7 280
2017 First Offical Language - French 43 41 10 3 2 0 0 85 5 308
2014 First Offical Language - English 47 34 10 5 4 0 0 81 9 414
2014 First Offical Language - French 38 42 13 5 1 0 0 80 6 402
2011 First Offical Language - English 33 43 9 9 6 0 0 76 15 444
2011 First Offical Language - French 37 45 9 6 2 0 0 83 8 377
2008 First Offical Language - English 42 40 6 7 4 0 0 82 12 425
2008 First Offical Language - French 43 43 8 3 2 0 0 87 5 391
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First Offical Language - English 58 24 4 7 6 0 0 83 13 281
2017 First Offical Language - French 57 27 8 5 3 0 0 84 8 308

Question 9. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First Offical Language - English 60 23 7 4 5 1 0 84 9 278
2017 First Offical Language - French 58 28 5 6 2 1 0 87 8 308

Question 10. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First Offical Language - English 30 33 13 11 12 1 0 64 23 281
2017 First Offical Language - French 37 34 13 8 7 1 0 72 15 309

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First Offical Language - English 17 37 25 8 10 4 0 56 18 281
2017 First Offical Language - French 24 37 25 8 3 3 1 63 11 307

Question 12. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First Offical Language - English 4 27 41 19 8 0 0 32 27 276
2017 First Offical Language - French 5 26 44 17 7 0 0 32 24 306

Question 13. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First Offical Language - English 8 16 37 30 7 0 0 38 24 277
2017 First Offical Language - French 3 18 38 27 13 0 1 40 21 307
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First Offical Language - English 18 82 278
2017 First Offical Language - French 17 83 304
2014 First Offical Language - English 15 85 414
2014 First Offical Language - French 14 86 402

Question 15a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 First Offical Language - English 50 50
2017 First Offical Language - French 44 52
2014 First Offical Language - English 56 62
2014 First Offical Language - French 48 56

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 First Offical Language - English 53 50
2017 First Offical Language - French 48 52
2014 First Offical Language - English 55 62
2014 First Offical Language - French 58 56

Question 15c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 First Offical Language - French 14 52
2014 First Offical Language - French 12 56

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 First Offical Language - English 0 50
2017 First Offical Language - French 0 52
2014 First Offical Language - English 0 62
2014 First Offical Language - French 0 56

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 First Offical Language - English 10 50
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First Offical Language - English 11 89 278
2017 First Offical Language - French 6 94 306
2014 First Offical Language - English 6 94 414
2014 First Offical Language - French 5 95 402

Question 17a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 First Offical Language - English 43 30
2014 First Offical Language - English 31 25
2014 First Offical Language - French 49 20

Question 17b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 First Offical Language - English 77 30
2017 First Offical Language - French 100 16
2014 First Offical Language - English 91 25
2014 First Offical Language - French 84 20

Question 17c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 First Offical Language - English 0 30
2017 First Offical Language - French 0 16
2014 First Offical Language - English 0 25

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 First Offical Language - English 0 30
2017 First Offical Language - French 0 16
2014 First Offical Language - English 0 25
2014 First Offical Language - French 0 20

Question 17e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 First Offical Language - French 0 16
2014 First Offical Language - French 0 20

Question 17g. From whom did you experience discrimination on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 First Offical Language - French 0 16