2017 Public Service Employee Annual Survey Results for Office of the Secretary to the Governor General by Question 22. With which of the following communities do you most closely identify in relation to your current job? (Mark one only.)

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Communications or public affairs 71 17 6 6 0 0 0 88 6 17
2017 Administration and operations 48 42 4 0 6 0 0 90 6 17
2017 Project management 51 24 24 0 0 0 0 76 0 12
2017 Other services to the public 40 31 20 0 0 10 0 78 0 13
2017 None of the above 37 36 10 0 0 7 10 88 0 12
2014 Client contact centre 20 66 14 0 0 0 0 86 0 12
2014 Communications or public affairs 64 7 14 7 0 0 7 77 8 13
2014 Administration and operations 53 35 12 0 0 0 0 88 0 25
2014 Other services to the public 52 31 17 0 0 0 0 83 0 14
2014 None of the above 34 46 8 0 0 5 8 91 0 17

Question 2. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Communications or public affairs 83 12 0 6 0 0 0 94 6 17
2017 Administration and operations 65 14 0 11 10 0 0 79 21 17
2017 Project management 23 69 0 8 0 0 0 92 8 12
2017 Other services to the public 37 63 0 0 0 0 0 100 0 14
2017 None of the above 31 69 0 0 0 0 0 100 0 12
2014 Client contact centre 29 57 14 0 0 0 0 86 0 12
2014 Communications or public affairs 86 14 0 0 0 0 0 100 0 13
2014 Administration and operations 55 42 4 0 0 0 0 96 0 25
2014 Other services to the public 44 30 26 0 0 0 0 74 0 14
2014 None of the above 69 22 5 0 5 0 0 90 5 17

Question 3. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Communications or public affairs 77 17 0 6 0 0 0 94 6 17
2017 Administration and operations 41 16 25 14 4 0 0 58 18 17
2017 Project management 67 16 0 8 8 0 0 84 16 12
2017 Other services to the public 24 43 15 19 0 0 0 66 19 14
2017 None of the above 28 26 36 10 0 0 0 54 10 12
2014 Client contact centre 18 52 30 0 0 0 0 70 0 12
2014 Communications or public affairs 64 22 14 0 0 0 0 86 0 13
2014 Administration and operations 51 19 17 12 0 0 0 71 12 25
2014 Other services to the public 36 33 23 8 0 0 0 69 8 14
2014 None of the above 39 42 13 0 0 0 7 87 0 17

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Communications or public affairs 39 49 0 6 6 0 0 88 12 17
2017 Administration and operations 24 36 0 23 18 0 0 59 41 17
2017 Project management 43 16 8 24 8 0 0 59 33 12
2017 Other services to the public 19 45 24 6 6 0 0 64 12 14
2017 None of the above 37 26 10 17 0 0 10 71 18 12

Question 5. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Communications or public affairs 67 23 0 10 0 0 0 90 10 17
2017 Administration and operations 36 27 10 4 17 0 6 67 23 17
2017 Project management 44 24 0 23 8 0 0 69 31 12
2017 Other services to the public 24 52 16 0 9 0 0 75 9 14
2017 None of the above 32 43 20 5 0 0 0 75 5 12
2014 Client contact centre 18 62 12 0 0 8 0 87 0 12
2014 Communications or public affairs 61 25 7 0 0 0 7 92 0 13
2014 Administration and operations 43 30 14 7 7 0 0 72 14 25
2014 Other services to the public 33 25 26 16 0 0 0 58 16 14
2014 None of the above 53 25 17 5 0 0 0 78 5 17

Question 6. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Communications or public affairs 61 39 0 0 0 0 0 100 0 17
2017 Administration and operations 62 16 6 6 10 0 0 78 16 17
2017 Project management 28 23 33 8 8 0 0 51 16 12
2017 Other services to the public 30 52 9 0 9 0 0 82 9 14
2017 None of the above 44 26 10 20 0 0 0 71 20 12
2014 Client contact centre 24 67 9 0 0 0 0 91 0 12
2014 Communications or public affairs 71 29 0 0 0 0 0 100 0 13
2014 Administration and operations 48 30 14 0 9 0 0 78 9 25
2014 Other services to the public 44 25 22 0 9 0 0 69 9 14
2014 None of the above 53 29 12 0 5 0 0 83 5 17

Question 7. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Communications or public affairs 71 29 0 0 0 0 0 100 0 17
2017 Administration and operations 54 24 12 10 0 0 0 78 10 17
2017 Project management 35 57 8 0 0 0 0 92 0 12
2017 Other services to the public 30 64 0 0 6 0 0 94 6 14
2017 None of the above 37 26 17 20 0 0 0 64 20 12
2014 Client contact centre 42 42 15 0 0 0 0 85 0 12
2014 Communications or public affairs 78 22 0 0 0 0 0 100 0 13
2014 Administration and operations 62 17 14 4 4 0 0 79 7 25
2014 Other services to the public 67 28 6 0 0 0 0 94 0 14
2014 None of the above 53 37 5 5 0 0 0 90 5 17
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Communications or public affairs 77 17 0 0 6 0 0 94 6 17
2017 Administration and operations 44 23 17 10 6 0 0 67 15 17
2017 Project management 67 8 0 16 8 0 0 76 24 12
2017 Other services to the public 21 31 24 18 6 0 0 52 24 14
2017 None of the above 44 20 10 26 0 0 0 64 26 12

Question 9. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Communications or public affairs 83 12 0 6 0 0 0 94 6 17
2017 Administration and operations 55 28 0 0 17 0 0 83 17 17
2017 Project management 67 24 0 8 0 0 0 92 8 12
2017 Other services to the public 21 55 18 6 0 0 0 76 6 14
2017 None of the above 39 32 20 10 0 0 0 71 10 12

Question 10. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Communications or public affairs 42 46 0 6 6 0 0 88 12 17
2017 Administration and operations 40 27 6 11 16 0 0 67 27 17
2017 Project management 44 15 8 8 24 0 0 59 33 12
2017 Other services to the public 20 41 30 9 0 0 0 61 9 14
2017 None of the above 32 22 17 29 0 0 0 54 29 12

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Communications or public affairs 32 68 0 0 0 0 0 100 0 17
2017 Administration and operations 59 13 10 12 6 0 0 72 17 17
2017 Project management 51 16 8 16 8 0 0 67 24 12
2017 Other services to the public 28 45 9 0 9 9 0 80 10 14
2017 None of the above 37 26 29 0 0 7 0 68 0 12

Question 12. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Communications or public affairs 0 29 42 17 12 0 0 29 29 17
2017 Administration and operations 8 32 25 12 23 0 0 40 35 16
2017 Project management 0 24 44 16 15 0 0 24 31 12
2017 Other services to the public 0 25 44 24 7 0 0 25 31 13
2017 None of the above 26 34 29 10 0 0 0 61 10 12

Question 13. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Communications or public affairs 6 23 24 48 0 0 0 48 29 17
2017 Administration and operations 10 12 30 16 31 0 0 48 22 17
2017 Project management 0 47 24 20 8 0 0 28 47 12
2017 Other services to the public 6 18 67 0 9 0 0 9 24 14
2017 None of the above 0 24 33 34 8 0 0 43 24 10
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Administration and operations 37 63 16
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Administration and operations 29 71 17
2014 Communications or public affairs 0 100 13