2017 Public Service Employee Annual Survey Results for Shared Services Canada by Question 20.1. Occupational category (variable derived from question 20)

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 42 33 17 1 3 3 0 78 4 69
2017 Scientific and Professional 43 29 5 5 11 8 0 77 17 33
2017 Administration and Foreign Services 36 31 15 5 4 8 1 73 10 2429
2017 Technical 28 27 23 10 0 9 3 63 11 35
2017 Administrative Support 38 19 22 6 4 8 3 64 11 46
2017 Operational 21 29 29 7 7 7 0 54 15 14
2017 Other 49 30 4 4 2 10 0 89 7 54
2014 Executive 53 32 9 2 2 1 0 86 4 96
2014 Scientific and Professional 35 36 17 5 2 5 0 74 8 40
2014 Administration and Foreign Services 32 32 18 3 3 10 1 72 8 3689
2014 Technical 27 36 20 3 3 8 3 71 7 70
2014 Administrative Support 31 25 22 4 8 9 1 62 13 112
2014 Operational 20 32 29 0 5 15 0 61 5 21
2014 Other 47 33 14 0 0 6 0 85 0 49

Question 2. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 37 41 12 6 4 0 0 78 10 68
2017 Scientific and Professional 26 53 5 0 16 0 0 79 16 33
2017 Administration and Foreign Services 29 38 14 12 7 0 0 67 19 2429
2017 Technical 22 35 26 8 9 0 0 57 16 35
2017 Administrative Support 36 22 18 14 10 0 0 58 24 47
2017 Operational 36 14 14 21 14 0 0 50 36 14
2017 Other 41 38 5 7 9 0 0 79 16 54
2014 Executive 62 27 4 4 2 0 0 90 6 96
2014 Scientific and Professional 30 45 11 12 2 0 0 74 15 40
2014 Administration and Foreign Services 35 37 15 7 5 1 0 73 12 3686
2014 Technical 25 40 23 4 6 1 0 66 10 70
2014 Administrative Support 41 27 20 6 6 1 0 68 12 112
2014 Operational 30 23 29 9 9 0 0 53 18 21
2014 Other 63 16 12 4 4 0 0 80 8 49

Question 3. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 36 49 4 7 3 0 0 86 10 69
2017 Scientific and Professional 34 32 18 5 10 0 0 66 15 33
2017 Administration and Foreign Services 27 35 16 12 9 0 0 62 22 2429
2017 Technical 12 42 33 5 8 0 0 53 13 34
2017 Administrative Support 37 27 18 6 12 0 0 64 18 46
2017 Operational 29 14 29 21 7 0 0 43 29 14
2017 Other 35 26 20 6 13 0 0 61 20 54
2014 Executive 42 42 5 9 1 0 0 84 10 96
2014 Scientific and Professional 37 32 17 8 5 0 0 69 13 40
2014 Administration and Foreign Services 24 36 17 11 10 0 0 61 22 3687
2014 Technical 15 41 22 15 7 0 0 56 22 69
2014 Administrative Support 26 30 17 15 12 1 0 57 26 112
2014 Operational 20 27 18 10 24 0 0 47 35 21
2014 Other 29 26 20 6 18 0 0 55 24 49

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 33 43 4 9 10 0 0 77 19 69
2017 Scientific and Professional 26 32 18 11 13 0 0 58 24 33
2017 Administration and Foreign Services 22 34 17 14 11 2 0 57 26 2431
2017 Technical 8 59 12 16 5 0 0 67 22 35
2017 Administrative Support 32 25 20 7 13 2 0 58 21 47
2017 Operational 21 14 21 21 21 0 0 36 43 14
2017 Other 32 28 19 8 13 0 0 60 21 54

Question 5. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 22 35 10 22 10 0 1 57 32 69
2017 Scientific and Professional 39 40 5 5 11 0 0 79 16 33
2017 Administration and Foreign Services 39 33 12 9 6 0 0 73 15 2431
2017 Technical 23 49 13 3 6 0 5 77 9 34
2017 Administrative Support 43 22 13 9 10 0 4 67 19 47
2017 Operational 43 21 21 7 7 0 0 64 14 14
2017 Other 44 35 13 0 7 0 0 80 7 54
2014 Executive 35 23 16 13 13 0 0 58 26 96
2014 Scientific and Professional 27 48 5 15 0 2 2 79 16 40
2014 Administration and Foreign Services 36 34 14 9 6 1 1 71 15 3688
2014 Technical 26 37 18 11 7 0 0 63 19 70
2014 Administrative Support 35 31 21 8 5 0 0 67 13 111
2014 Operational 33 33 20 5 9 0 0 67 14 21
2014 Other 41 39 10 4 2 2 2 83 6 49

Question 6. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 26 45 14 10 4 0 0 71 14 69
2017 Scientific and Professional 16 48 13 10 13 0 0 64 24 33
2017 Administration and Foreign Services 17 29 17 16 20 0 0 46 37 2436
2017 Technical 5 20 26 11 38 0 0 26 49 35
2017 Administrative Support 25 25 11 22 17 0 0 51 38 47
2017 Operational 21 14 21 0 43 0 0 36 43 14
2017 Other 41 20 13 7 18 0 0 62 25 54
2014 Executive 31 37 19 5 7 0 0 69 12 96
2014 Scientific and Professional 15 40 17 17 11 0 0 55 28 40
2014 Administration and Foreign Services 13 29 21 19 17 0 0 42 37 3690
2014 Technical 11 26 26 18 20 0 0 36 38 70
2014 Administrative Support 22 20 21 14 23 1 0 42 37 111
2014 Operational 18 20 30 14 18 0 0 38 32 21
2014 Other 31 29 2 14 22 2 0 61 37 49

Question 7. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 54 36 6 1 1 0 1 91 3 69
2017 Scientific and Professional 21 43 8 15 13 0 0 64 29 33
2017 Administration and Foreign Services 27 39 13 13 8 0 0 66 21 2431
2017 Technical 32 41 16 12 0 0 0 72 12 34
2017 Administrative Support 38 41 6 6 10 0 0 79 16 46
2017 Operational 36 14 21 21 7 0 0 50 29 14
2017 Other 46 26 15 4 9 0 0 72 13 54
2014 Executive 56 29 7 3 4 0 0 85 7 96
2014 Scientific and Professional 42 25 15 16 2 0 0 67 18 40
2014 Administration and Foreign Services 28 41 15 10 6 0 0 69 16 3688
2014 Technical 35 48 6 8 4 0 0 83 12 70
2014 Administrative Support 26 39 14 10 11 1 0 65 20 112
2014 Operational 33 32 6 20 9 0 0 65 29 21
2014 Other 21 43 20 6 10 0 0 63 16 49
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 59 29 4 1 6 0 0 88 7 69
2017 Scientific and Professional 55 26 0 5 13 0 0 82 18 33
2017 Administration and Foreign Services 55 25 8 6 5 1 0 81 11 2431
2017 Technical 41 28 20 3 5 0 3 72 8 35
2017 Administrative Support 55 23 4 6 10 0 3 80 16 47
2017 Operational 64 14 14 7 0 0 0 79 7 14
2017 Other 55 29 13 3 0 0 0 83 3 54

Question 9. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 59 25 9 1 6 0 0 84 7 69
2017 Scientific and Professional 66 13 0 13 8 0 0 79 21 33
2017 Administration and Foreign Services 54 27 8 5 4 1 0 82 9 2427
2017 Technical 34 31 20 8 3 0 3 67 12 35
2017 Administrative Support 57 18 4 6 12 0 3 78 18 47
2017 Operational 57 29 14 0 0 0 0 86 0 14
2017 Other 55 28 7 4 4 2 0 84 8 54

Question 10. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 22 38 13 17 10 0 0 59 28 69
2017 Scientific and Professional 13 50 8 13 16 0 0 64 29 33
2017 Administration and Foreign Services 27 30 15 15 13 1 0 57 28 2430
2017 Technical 26 32 25 0 15 3 0 60 15 35
2017 Administrative Support 34 22 20 7 15 2 0 57 23 47
2017 Operational 43 14 21 14 7 0 0 57 21 14
2017 Other 36 27 15 8 14 0 0 63 22 54

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 25 32 23 16 3 1 0 57 19 69
2017 Scientific and Professional 21 26 16 18 10 3 6 51 31 33
2017 Administration and Foreign Services 16 28 28 14 9 5 0 46 25 2425
2017 Technical 6 32 42 12 6 3 0 39 18 35
2017 Administrative Support 20 20 39 4 12 5 0 42 16 47
2017 Operational 29 14 29 7 21 0 0 43 29 14
2017 Other 23 28 29 6 8 6 0 55 15 54

Question 12. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 1 6 21 42 30 0 0 7 72 67
2017 Scientific and Professional 3 27 37 21 13 0 0 29 34 33
2017 Administration and Foreign Services 3 16 41 25 14 0 0 20 39 2424
2017 Technical 3 10 58 22 8 0 0 12 30 34
2017 Administrative Support 17 25 45 10 4 0 0 41 13 47
2017 Operational 0 15 62 15 8 0 0 15 23 13
2017 Other 14 23 25 22 14 2 0 38 37 54

Question 13. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 19 37 34 10 0 0 0 10 56 68
2017 Scientific and Professional 8 15 45 18 14 0 0 32 23 33
2017 Administration and Foreign Services 11 25 39 18 6 0 0 25 36 2416
2017 Technical 9 28 19 32 8 0 3 42 38 34
2017 Administrative Support 10 8 42 21 15 2 2 37 19 45
2017 Operational 7 21 50 14 0 0 7 15 31 14
2017 Other 12 16 27 28 18 0 0 46 27 54
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Executive 17 83 69
2017 Scientific and Professional 18 82 32
2017 Administration and Foreign Services 17 83 2409
2017 Administrative Support 14 86 46
2017 Other 13 87 54
2014 Executive 8 92 96
2014 Administration and Foreign Services 14 86 3684
2014 Technical 14 86 70
2014 Administrative Support 27 73 112

Question 15a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 Administration and Foreign Services 44 410
2014 Administration and Foreign Services 45 512
2014 Administrative Support 54 30

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 Executive 58 12
2017 Administration and Foreign Services 63 410
2014 Administration and Foreign Services 67 512
2014 Administrative Support 60 30

Question 15c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 Administration and Foreign Services 5 410
2014 Administration and Foreign Services 6 512

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 Executive 0 12
2017 Administration and Foreign Services 0 410

Question 15e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 Administration and Foreign Services 18 410
2014 Administration and Foreign Services 10 512

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 Executive 0 12
2017 Administration and Foreign Services 4 410
2014 Administration and Foreign Services 2 512

Question 15g. From whom did you experience harassment on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 Executive 0 12
2017 Administration and Foreign Services 6 410
2014 Administration and Foreign Services 4 512
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Executive 10 90 69
2017 Administration and Foreign Services 11 89 2421
2017 Technical 0 100 35
2014 Administration and Foreign Services 7 93 3683
2014 Administrative Support 13 87 112
2014 Other 10 90 49

Question 17a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 Administration and Foreign Services 33 271
2014 Administration and Foreign Services 34 258
2014 Administrative Support 35 14

Question 17b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 Administration and Foreign Services 75 271
2014 Administration and Foreign Services 80 258
2014 Administrative Support 93 14

Question 17c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 Administration and Foreign Services 4 271
2014 Administration and Foreign Services 3 258
2014 Administrative Support 0 14

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 Administration and Foreign Services 0 271
2014 Administration and Foreign Services 0 258
2014 Administrative Support 0 14

Question 17e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 Administration and Foreign Services 18 271
2014 Administration and Foreign Services 12 258
2014 Administrative Support 0 14

Question 17f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 Administration and Foreign Services 5 271
2014 Administration and Foreign Services 3 258

Question 17g. From whom did you experience discrimination on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 Administration and Foreign Services 15 271
2014 Administration and Foreign Services 14 258
2014 Administrative Support 0 14