2017 Public Service Employee Annual Survey Results for Shared Services Canada by Question 28.1. Region of work (variable derived from question 28)

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 37 28 15 4 2 13 1 76 7 185
2017 Region - Quebec (excluding National Capital Region) 30 38 15 5 5 6 1 73 10 250
2017 Region - Ontario (excluding National Capital Region) 37 27 22 2 4 8 1 70 6 236
2017 Region - Prairies, Nunavut, NWT 36 30 15 6 4 9 1 73 11 113
2017 Region - British Columbia, Yukon 26 29 19 9 8 10 0 60 19 54
2017 Region - National Capital Region 37 31 14 5 4 8 0 75 10 1948
2014 Region - Atlantic 34 29 18 2 2 14 1 74 5 291
2014 Region - Quebec (excluding National Capital Region) 20 38 22 5 6 9 1 64 12 304
2014 Region - Ontario (excluding National Capital Region) 36 24 21 4 4 10 1 67 9 250
2014 Region - Prairies, Nunavut, NWT 28 31 20 2 3 16 0 70 6 167
2014 Region - British Columbia, Yukon 32 33 16 3 3 13 0 75 7 118
2014 Region - National Capital Region 34 32 18 3 3 9 1 73 7 3019

Question 2. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 32 31 13 18 6 0 0 63 24 185
2017 Region - Quebec (excluding National Capital Region) 29 40 13 10 7 0 0 69 17 251
2017 Region - Ontario (excluding National Capital Region) 30 37 14 12 6 0 0 67 18 238
2017 Region - Prairies, Nunavut, NWT 27 40 16 8 8 0 0 67 16 113
2017 Region - British Columbia, Yukon 20 31 11 15 21 2 0 52 37 54
2017 Region - National Capital Region 31 38 13 12 7 0 0 68 18 1945
2014 Region - Atlantic 41 29 17 6 5 1 0 71 12 290
2014 Region - Quebec (excluding National Capital Region) 25 46 17 5 5 2 0 73 10 304
2014 Region - Ontario (excluding National Capital Region) 35 32 18 8 5 1 1 69 13 251
2014 Region - Prairies, Nunavut, NWT 28 38 20 8 6 0 0 66 14 167
2014 Region - British Columbia, Yukon 30 41 13 8 6 2 0 73 14 118
2014 Region - National Capital Region 37 36 14 7 5 1 0 74 12 3017

Question 3. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 26 34 19 12 8 1 0 60 21 182
2017 Region - Quebec (excluding National Capital Region) 24 36 17 13 9 0 0 60 22 250
2017 Region - Ontario (excluding National Capital Region) 27 29 18 14 12 0 0 56 26 238
2017 Region - Prairies, Nunavut, NWT 25 33 15 14 12 1 0 58 27 113
2017 Region - British Columbia, Yukon 9 26 23 19 24 0 0 35 42 53
2017 Region - National Capital Region 29 36 15 11 9 0 0 65 20 1949
2014 Region - Atlantic 22 40 17 12 9 0 0 62 21 292
2014 Region - Quebec (excluding National Capital Region) 13 36 24 14 13 0 0 49 27 303
2014 Region - Ontario (excluding National Capital Region) 25 31 16 16 11 0 0 56 28 250
2014 Region - Prairies, Nunavut, NWT 18 33 19 12 19 0 0 50 31 167
2014 Region - British Columbia, Yukon 15 32 18 10 24 1 0 48 34 118
2014 Region - National Capital Region 27 36 16 11 9 0 0 64 20 3017

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 22 33 18 16 8 4 0 56 25 185
2017 Region - Quebec (excluding National Capital Region) 21 36 17 15 10 0 0 58 25 251
2017 Region - Ontario (excluding National Capital Region) 25 28 19 14 12 1 0 54 27 237
2017 Region - Prairies, Nunavut, NWT 26 34 11 12 17 1 0 60 29 112
2017 Region - British Columbia, Yukon 4 24 24 22 27 0 0 27 49 54
2017 Region - National Capital Region 23 35 17 14 10 1 0 59 24 1948

Question 5. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 40 31 14 9 6 0 0 71 14 185
2017 Region - Quebec (excluding National Capital Region) 41 31 12 6 7 0 2 74 13 252
2017 Region - Ontario (excluding National Capital Region) 36 36 12 10 6 0 0 72 16 238
2017 Region - Prairies, Nunavut, NWT 44 32 12 5 5 2 0 77 11 113
2017 Region - British Columbia, Yukon 26 39 15 9 10 0 0 65 19 53
2017 Region - National Capital Region 38 34 12 9 6 0 1 73 15 1947
2014 Region - Atlantic 43 36 13 5 3 0 0 79 8 292
2014 Region - Quebec (excluding National Capital Region) 22 40 19 10 7 1 1 63 17 304
2014 Region - Ontario (excluding National Capital Region) 38 36 13 6 5 1 0 75 11 250
2014 Region - Prairies, Nunavut, NWT 34 28 16 11 9 1 1 64 20 167
2014 Region - British Columbia, Yukon 28 42 14 10 6 1 0 71 15 118
2014 Region - National Capital Region 36 33 14 9 6 0 1 70 16 3017

Question 6. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 16 25 15 21 23 0 0 41 44 185
2017 Region - Quebec (excluding National Capital Region) 21 26 24 16 13 0 0 47 29 252
2017 Region - Ontario (excluding National Capital Region) 20 24 15 16 25 0 0 44 41 237
2017 Region - Prairies, Nunavut, NWT 14 24 19 16 27 0 0 38 43 113
2017 Region - British Columbia, Yukon 11 17 16 18 38 0 0 27 56 54
2017 Region - National Capital Region 19 31 16 15 19 0 0 49 34 1953
2014 Region - Atlantic 17 30 17 21 14 0 0 47 35 291
2014 Region - Quebec (excluding National Capital Region) 9 33 27 16 15 1 0 42 31 304
2014 Region - Ontario (excluding National Capital Region) 17 26 21 15 21 0 0 43 36 250
2014 Region - Prairies, Nunavut, NWT 8 25 23 23 20 1 0 34 43 167
2014 Region - British Columbia, Yukon 11 27 25 16 19 2 0 39 36 118
2014 Region - National Capital Region 14 28 20 19 18 0 0 43 37 3019

Question 7. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 23 39 17 14 7 0 0 62 21 184
2017 Region - Quebec (excluding National Capital Region) 31 38 16 8 6 0 0 70 14 252
2017 Region - Ontario (excluding National Capital Region) 29 33 12 12 13 0 0 62 25 237
2017 Region - Prairies, Nunavut, NWT 25 38 12 13 12 1 0 63 25 112
2017 Region - British Columbia, Yukon 9 41 18 17 14 0 0 50 31 53
2017 Region - National Capital Region 30 38 12 12 7 0 0 69 19 1949
2014 Region - Atlantic 30 37 14 12 7 0 0 67 19 292
2014 Region - Quebec (excluding National Capital Region) 21 48 16 8 7 0 0 69 14 303
2014 Region - Ontario (excluding National Capital Region) 30 36 15 11 8 0 0 65 20 251
2014 Region - Prairies, Nunavut, NWT 19 43 16 13 7 1 0 63 21 167
2014 Region - British Columbia, Yukon 27 39 9 16 8 2 0 67 24 118
2014 Region - National Capital Region 30 40 15 9 5 0 0 70 15 3018
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 54 27 7 8 2 1 0 82 10 185
2017 Region - Quebec (excluding National Capital Region) 53 29 8 4 6 0 1 83 9 251
2017 Region - Ontario (excluding National Capital Region) 50 27 10 6 5 2 0 78 11 237
2017 Region - Prairies, Nunavut, NWT 58 22 7 7 4 1 1 82 11 113
2017 Region - British Columbia, Yukon 39 30 19 4 8 0 0 69 12 53
2017 Region - National Capital Region 56 25 7 6 5 0 0 81 11 1950

Question 9. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 53 29 10 5 2 2 0 83 7 185
2017 Region - Quebec (excluding National Capital Region) 51 29 8 5 5 1 1 81 10 251
2017 Region - Ontario (excluding National Capital Region) 54 25 8 7 5 2 0 80 11 236
2017 Region - Prairies, Nunavut, NWT 56 26 5 5 8 1 0 82 13 113
2017 Region - British Columbia, Yukon 43 30 15 4 8 0 0 73 12 53
2017 Region - National Capital Region 55 26 8 5 5 1 0 82 10 1947

Question 10. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 24 30 11 18 15 2 0 56 34 185
2017 Region - Quebec (excluding National Capital Region) 29 30 20 13 9 0 0 59 22 251
2017 Region - Ontario (excluding National Capital Region) 25 25 18 16 15 2 0 50 32 237
2017 Region - Prairies, Nunavut, NWT 25 30 17 12 15 1 0 55 28 113
2017 Region - British Columbia, Yukon 17 24 15 20 22 2 0 41 43 53
2017 Region - National Capital Region 28 30 15 14 12 1 0 59 26 1949

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 15 27 28 18 7 4 0 44 26 185
2017 Region - Quebec (excluding National Capital Region) 17 33 24 10 9 6 1 54 20 251
2017 Region - Ontario (excluding National Capital Region) 18 23 32 13 9 5 0 43 24 235
2017 Region - Prairies, Nunavut, NWT 18 28 28 15 9 3 0 48 24 113
2017 Region - British Columbia, Yukon 7 30 26 15 20 2 0 38 36 53
2017 Region - National Capital Region 16 28 28 14 9 5 0 46 24 1944

Question 12. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 5 20 42 19 13 1 0 25 32 184
2017 Region - Quebec (excluding National Capital Region) 5 18 40 28 9 0 0 23 37 251
2017 Region - Ontario (excluding National Capital Region) 2 21 35 29 12 1 0 23 41 238
2017 Region - Prairies, Nunavut, NWT 3 17 36 28 15 1 0 21 43 113
2017 Region - British Columbia, Yukon 2 9 33 31 25 0 0 11 56 54
2017 Region - National Capital Region 4 16 41 24 14 0 0 20 38 1937

Question 13. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 11 24 43 16 6 0 0 22 35 183
2017 Region - Quebec (excluding National Capital Region) 5 23 39 24 8 1 1 32 29 251
2017 Region - Ontario (excluding National Capital Region) 14 26 35 21 2 1 1 23 40 237
2017 Region - Prairies, Nunavut, NWT 16 27 35 19 3 0 0 22 42 112
2017 Region - British Columbia, Yukon 25 18 46 11 0 0 0 11 43 54
2017 Region - National Capital Region 11 25 38 18 8 0 0 26 36 1931
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Region - Atlantic 10 90 183
2017 Region - Quebec (excluding National Capital Region) 11 89 249
2017 Region - Ontario (excluding National Capital Region) 20 80 233
2017 Region - Prairies, Nunavut, NWT 14 86 111
2017 Region - British Columbia, Yukon 26 74 54
2017 Region - National Capital Region 18 82 1930
2014 Region - Atlantic 11 89 291
2014 Region - Quebec (excluding National Capital Region) 13 87 302
2014 Region - Ontario (excluding National Capital Region) 13 87 250
2014 Region - Prairies, Nunavut, NWT 12 88 166
2014 Region - British Columbia, Yukon 14 86 118
2014 Region - National Capital Region 15 85 3016

Question 15a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic  
(%)
Total responses
2017 Region - Atlantic 43 19
2017 Region - Quebec (excluding National Capital Region) 44 27
2017 Region - Ontario (excluding National Capital Region) 47 45
2017 Region - National Capital Region 43 346
2014 Region - Atlantic 55 32
2014 Region - Quebec (excluding National Capital Region) 48 40
2014 Region - Ontario (excluding National Capital Region) 51 33
2014 Region - Prairies, Nunavut, NWT 65 19
2014 Region - British Columbia, Yukon 53 17
2014 Region - National Capital Region 43 447

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic  
(%)
Total responses
2017 Region - Atlantic 62 19
2017 Region - Quebec (excluding National Capital Region) 62 27
2017 Region - Ontario (excluding National Capital Region) 56 45
2017 Region - Prairies, Nunavut, NWT 40 14
2017 Region - British Columbia, Yukon 49 14
2017 Region - National Capital Region 64 346
2014 Region - Atlantic 58 32
2014 Region - Quebec (excluding National Capital Region) 59 40
2014 Region - Ontario (excluding National Capital Region) 36 33
2014 Region - Prairies, Nunavut, NWT 52 19
2014 Region - British Columbia, Yukon 59 17
2014 Region - National Capital Region 71 447

Question 15c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic  
(%)
Total responses
2017 Region - Atlantic 0 19
2017 Region - British Columbia, Yukon 0 14
2017 Region - National Capital Region 6 346
2014 Region - British Columbia, Yukon 0 17
2014 Region - National Capital Region 6 447

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic  
(%)
Total responses
2017 Region - Atlantic 0 19
2017 Region - Quebec (excluding National Capital Region) 0 27
2017 Region - Ontario (excluding National Capital Region) 0 45
2017 Region - Prairies, Nunavut, NWT 0 14
2017 Region - British Columbia, Yukon 0 14
2017 Region - National Capital Region 0 346
2014 Region - Atlantic 0 32
2014 Region - Quebec (excluding National Capital Region) 0 40
2014 Region - Ontario (excluding National Capital Region) 0 33
2014 Region - Prairies, Nunavut, NWT 0 19
2014 Region - British Columbia, Yukon 0 17

Question 15e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic  
(%)
Total responses
2017 Region - Ontario (excluding National Capital Region) 26 45
2017 Region - Prairies, Nunavut, NWT 34 14
2017 Region - British Columbia, Yukon 58 14
2017 Region - National Capital Region 16 346
2014 Region - Quebec (excluding National Capital Region) 23 40
2014 Region - Ontario (excluding National Capital Region) 34 33
2014 Region - Prairies, Nunavut, NWT 26 19
2014 Region - National Capital Region 7 447

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic  
(%)
Total responses
2017 Region - Atlantic 0 19
2017 Region - National Capital Region 3 346
2014 Region - British Columbia, Yukon 0 17

Question 15g. From whom did you experience harassment on the job? Other

Survey year Demographic  
(%)
Total responses
2017 Region - British Columbia, Yukon 0 14
2017 Region - National Capital Region 7 346
2014 Region - British Columbia, Yukon 0 17
2014 Region - National Capital Region 4 447
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Region - Atlantic 6 94 185
2017 Region - Quebec (excluding National Capital Region) 8 92 249
2017 Region - Ontario (excluding National Capital Region) 12 88 235
2017 Region - Prairies, Nunavut, NWT 11 89 112
2017 Region - British Columbia, Yukon 16 84 54
2017 Region - National Capital Region 12 88 1942
2014 Region - Atlantic 5 95 292
2014 Region - Quebec (excluding National Capital Region) 7 93 304
2014 Region - Ontario (excluding National Capital Region) 6 94 251
2014 Region - Prairies, Nunavut, NWT 6 94 166
2014 Region - British Columbia, Yukon 8 92 118
2014 Region - National Capital Region 7 93 3011

Question 17a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic  
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 42 21
2017 Region - Ontario (excluding National Capital Region) 30 30
2017 Region - Prairies, Nunavut, NWT 58 11
2017 Region - National Capital Region 31 225
2014 Region - Atlantic 33 15
2014 Region - Quebec (excluding National Capital Region) 52 23
2014 Region - National Capital Region 31 224

Question 17b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic  
(%)
Total responses
2017 Region - Ontario (excluding National Capital Region) 66 30
2017 Region - National Capital Region 78 225
2014 Region - Atlantic 67 15
2014 Region - Quebec (excluding National Capital Region) 78 23
2014 Region - Ontario (excluding National Capital Region) 71 14
2014 Region - British Columbia, Yukon 81 10
2014 Region - National Capital Region 83 224

Question 17c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic  
(%)
Total responses
2017 Region - Atlantic 0 10
2017 Region - National Capital Region 4 225
2014 Region - Quebec (excluding National Capital Region) 0 23
2014 Region - British Columbia, Yukon 0 10
2014 Region - National Capital Region 3 224

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic  
(%)
Total responses
2017 Region - Atlantic 0 10
2017 Region - Quebec (excluding National Capital Region) 0 21
2017 Region - Ontario (excluding National Capital Region) 0 30
2017 Region - Prairies, Nunavut, NWT 0 11
2017 Region - National Capital Region 0 225
2014 Region - Atlantic 0 15
2014 Region - Quebec (excluding National Capital Region) 0 23
2014 Region - Ontario (excluding National Capital Region) 0 14
2014 Region - British Columbia, Yukon 0 10
2014 Region - National Capital Region 0 224

Question 17e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic  
(%)
Total responses
2017 Region - Ontario (excluding National Capital Region) 33 30
2017 Region - Prairies, Nunavut, NWT 50 11
2017 Region - National Capital Region 13 225
2014 Region - Ontario (excluding National Capital Region) 36 14
2014 Region - National Capital Region 10 224

Question 17f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic  
(%)
Total responses
2017 Region - Atlantic 0 10
2017 Region - Quebec (excluding National Capital Region) 0 21
2017 Region - National Capital Region 5 225
2014 Region - Atlantic 0 15
2014 Region - British Columbia, Yukon 0 10
2014 Region - National Capital Region 2 224

Question 17g. From whom did you experience discrimination on the job? Other

Survey year Demographic  
(%)
Total responses
2017 Region - Atlantic 0 10
2017 Region - National Capital Region 13 225
2014 Region - National Capital Region 12 224