2017 Public Service Employee Annual Survey Results for Shared Services Canada by Question 27. What is your first official language?

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First Offical Language - English 36 28 16 5 5 8 1 71 11 1640
2017 First Offical Language - French 36 35 14 4 3 8 1 77 8 1138
2014 First Offical Language - English 36 29 18 3 4 10 0 72 8 2489
2014 First Offical Language - French 29 37 18 3 3 9 1 73 7 1662

Question 2. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First Offical Language - English 28 34 15 14 9 0 0 63 23 1639
2017 First Offical Language - French 33 42 12 9 5 0 0 75 14 1139
2014 First Offical Language - English 37 34 14 8 6 1 0 71 14 2490
2014 First Offical Language - French 34 41 15 5 4 1 0 76 9 1659

Question 3. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First Offical Language - English 27 33 16 14 11 0 0 60 24 1641
2017 First Offical Language - French 28 39 16 9 8 0 0 67 17 1136
2014 First Offical Language - English 25 35 16 13 11 0 0 60 24 2488
2014 First Offical Language - French 25 38 19 10 9 0 0 63 19 1661

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First Offical Language - English 22 32 17 15 13 1 0 55 28 1640
2017 First Offical Language - French 24 37 17 13 8 1 0 61 21 1139

Question 5. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First Offical Language - English 38 33 13 9 7 0 0 71 16 1639
2017 First Offical Language - French 40 35 11 8 5 0 1 76 13 1141
2014 First Offical Language - English 36 33 14 9 7 1 0 70 16 2487
2014 First Offical Language - French 34 35 15 8 6 0 1 71 14 1663

Question 6. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First Offical Language - English 17 26 16 18 24 0 0 43 41 1644
2017 First Offical Language - French 20 34 19 13 15 0 0 54 28 1142
2014 First Offical Language - English 14 27 19 19 20 1 0 42 39 2489
2014 First Offical Language - French 13 30 24 18 14 0 0 44 32 1662

Question 7. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First Offical Language - English 28 35 13 14 10 0 0 63 24 1641
2017 First Offical Language - French 31 42 12 8 6 0 0 73 15 1139
2014 First Offical Language - English 30 38 14 11 7 0 0 69 18 2491
2014 First Offical Language - French 27 43 16 8 5 0 0 71 13 1660
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First Offical Language - English 54 25 8 7 5 1 0 79 12 1640
2017 First Offical Language - French 57 26 7 4 5 1 0 84 9 1141

Question 9. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First Offical Language - English 53 26 9 5 5 1 0 80 11 1641
2017 First Offical Language - French 56 27 7 4 5 1 1 84 9 1136

Question 10. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First Offical Language - English 26 28 14 16 15 1 0 55 31 1641
2017 First Offical Language - French 29 32 17 12 9 0 0 62 21 1139

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First Offical Language - English 16 25 29 15 10 4 0 43 26 1637
2017 First Offical Language - French 16 32 26 12 8 6 0 51 21 1136

Question 12. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First Offical Language - English 4 16 40 26 14 1 0 20 40 1631
2017 First Offical Language - French 5 18 41 23 12 0 0 23 36 1138

Question 13. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First Offical Language - English 13 25 38 17 6 0 0 23 38 1628
2017 First Offical Language - French 9 23 37 21 9 0 1 30 33 1132
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First Offical Language - English 18 82 1630
2017 First Offical Language - French 15 85 1123
2014 First Offical Language - English 13 87 2484
2014 First Offical Language - French 15 85 1661

Question 15a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 First Offical Language - English 46 290
2017 First Offical Language - French 40 170
2014 First Offical Language - English 46 329
2014 First Offical Language - French 45 257

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 First Offical Language - English 59 290
2017 First Offical Language - French 67 170
2014 First Offical Language - English 67 329
2014 First Offical Language - French 66 257

Question 15c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 First Offical Language - English 4 290
2017 First Offical Language - French 7 170
2014 First Offical Language - English 6 329
2014 First Offical Language - French 7 257

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 First Offical Language - English 0 290
2017 First Offical Language - French 0 170

Question 15e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 First Offical Language - English 23 290
2017 First Offical Language - French 12 170
2014 First Offical Language - English 13 329
2014 First Offical Language - French 8 257

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 First Offical Language - English 4 290
2014 First Offical Language - English 2 329
2014 First Offical Language - French 2 257

Question 15g. From whom did you experience harassment on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 First Offical Language - English 7 290
2017 First Offical Language - French 6 170
2014 First Offical Language - English 3 329
2014 First Offical Language - French 4 257
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First Offical Language - English 12 88 1637
2017 First Offical Language - French 10 90 1133
2014 First Offical Language - English 7 93 2485
2014 First Offical Language - French 7 93 1659

Question 17a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 First Offical Language - English 38 192
2017 First Offical Language - French 27 109
2014 First Offical Language - English 28 180
2014 First Offical Language - French 39 115

Question 17b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 First Offical Language - English 70 192
2017 First Offical Language - French 86 109
2014 First Offical Language - English 79 180
2014 First Offical Language - French 83 115

Question 17c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 First Offical Language - English 4 192
2014 First Offical Language - English 3 180

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 First Offical Language - English 0 192
2017 First Offical Language - French 0 109
2014 First Offical Language - English 0 180
2014 First Offical Language - French 0 115

Question 17e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 First Offical Language - English 18 192
2017 First Offical Language - French 12 109
2014 First Offical Language - English 14 180
2014 First Offical Language - French 9 115

Question 17f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 First Offical Language - English 7 192
2014 First Offical Language - English 5 180
2014 First Offical Language - French 0 115

Question 17g. From whom did you experience discrimination on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 First Offical Language - English 17 192
2017 First Offical Language - French 9 109
2014 First Offical Language - English 13 180
2014 First Offical Language - French 12 115