2017 Public Service Employee Annual Survey Results for Shared Services Canada by Question 20 and 21. Please indicate your occupational group and level. Occupational Group CR

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 34 21 21 8 5 11 0 62 15 38
2017 CR-04 34 24 17 7 7 10 0 65 15 29
2014 CR 32 26 21 4 9 7 1 64 13 106
2014 CR-03 26 40 21 0 7 7 0 71 7 15
2014 CR-04 32 23 22 4 10 7 1 60 16 69
2014 CR-05 35 29 21 5 0 10 0 72 5 20

Question 2. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 36 21 21 10 13 0 0 56 23 39
2017 CR-04 43 13 20 10 13 0 0 57 23 30
2014 CR 42 28 17 6 6 1 0 71 12 106
2014 CR-03 40 40 21 0 0 0 0 79 0 15
2014 CR-04 43 23 20 6 7 0 0 66 13 69
2014 CR-05 45 34 5 11 0 5 0 83 11 20

Question 3. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 36 18 23 8 15 0 0 54 23 39
2017 CR-04 37 23 17 10 13 0 0 60 23 30
2014 CR 27 30 15 15 11 1 0 58 27 106
2014 CR-03 33 33 7 21 7 0 0 66 27 15
2014 CR-04 32 29 17 11 10 0 0 61 22 69
2014 CR-05 10 30 15 26 15 5 0 42 42 20

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 26 26 23 5 18 3 0 53 24 39
2017 CR-04 33 20 23 7 17 0 0 53 23 30

Question 5. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 36 21 18 8 13 0 5 59 22 39
2017 CR-04 37 17 17 10 17 0 3 55 28 30
2014 CR 36 31 21 7 5 0 0 68 12 105
2014 CR-03 26 26 47 0 0 0 0 53 0 15
2014 CR-04 39 32 16 9 5 0 0 71 13 69
2014 CR-05 32 36 21 5 5 0 0 69 10 19

Question 6. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 26 26 10 21 18 0 0 51 38 39
2017 CR-04 30 23 7 20 20 0 0 53 40 30
2014 CR 23 21 19 15 21 1 0 44 36 105
2014 CR-03 33 26 21 13 7 0 0 59 20 15
2014 CR-04 21 22 19 16 22 0 0 43 38 68
2014 CR-05 26 14 20 15 21 5 0 42 37 20

Question 7. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 42 29 8 8 13 0 0 71 21 38
2017 CR-04 45 21 7 10 17 0 0 66 28 29
2014 CR 27 38 15 9 9 1 0 66 19 106
2014 CR-03 46 20 21 13 0 0 0 66 13 15
2014 CR-04 28 42 13 9 9 0 0 70 17 69
2014 CR-05 15 41 20 5 15 5 0 58 21 20
Top of Page

Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 44 31 5 8 13 0 0 74 21 39
2017 CR-04 43 27 7 7 17 0 0 70 23 30

Question 9. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 51 21 5 8 15 0 0 72 23 39
2017 CR-04 53 13 3 10 20 0 0 67 30 30

Question 10. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 33 21 18 5 21 3 0 55 26 39
2017 CR-04 40 17 13 7 23 0 0 57 30 30

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 23 18 36 5 15 3 0 42 21 39
2017 CR-04 27 20 27 7 17 3 0 48 24 30

Question 12. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 18 21 44 13 5 0 0 38 18 39
2017 CR-04 20 17 47 10 7 0 0 37 17 30

Question 13. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 14 11 35 19 16 3 3 37 26 37
2017 CR-04 14 14 38 14 14 3 3 30 30 29
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 CR 18 82 38
2017 CR-04 21 79 29
2014 CR 27 73 106
2014 CR-04 27 73 69
2014 CR-05 26 74 20
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.