2017 Public Service Employee Annual Survey Results for Parole Board of Canada by Question 22. With which of the following communities do you most closely identify in relation to your current job? (Mark one only.)

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Communications or public affairs 49 21 11 8 7 4 0 72 16 28
2017 Security 47 41 12 0 0 0 0 88 0 13
2017 Legal services 28 29 10 20 0 0 13 66 22 10
2017 Administration and operations 51 23 18 3 4 1 0 75 7 114
2017 Human resources 62 31 7 0 0 0 0 93 0 19
2017 Information management 36 28 22 0 5 9 0 70 5 22
2017 Other services to the public 57 34 0 9 0 0 0 91 9 19
2017 None of the above 58 30 10 2 0 0 0 88 2 29
2014 Communications or public affairs 36 29 26 0 8 0 0 65 8 20
2014 Administration and operations 43 35 7 6 4 5 0 82 10 106
2014 Human resources 46 39 0 0 0 0 15 100 0 14
2014 Financial management 52 27 21 0 0 0 0 79 0 12
2014 Information management 52 6 26 6 5 6 0 61 11 19
2014 Other services to the public 44 26 6 11 0 13 0 80 12 31
2014 None of the above 54 24 17 3 0 2 0 79 4 58

Question 2. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Communications or public affairs 35 43 0 4 18 0 0 77 23 28
2017 Security 29 26 23 22 0 0 0 55 22 13
2017 Legal services 28 10 20 20 23 0 0 38 42 10
2017 Administration and operations 41 33 11 11 4 0 0 74 16 114
2017 Human resources 74 26 0 0 0 0 0 100 0 19
2017 Information management 53 32 5 10 0 0 0 85 10 22
2017 Other services to the public 48 52 0 0 0 0 0 100 0 19
2017 None of the above 39 25 9 16 11 0 0 64 27 28
2014 Communications or public affairs 55 25 11 0 8 0 0 81 8 20
2014 Administration and operations 56 25 8 7 4 0 0 82 10 106
2014 Human resources 59 41 0 0 0 0 0 100 0 14
2014 Financial management 53 47 0 0 0 0 0 100 0 12
2014 Information management 50 39 5 0 5 0 0 89 5 20
2014 Other services to the public 45 36 13 4 3 0 0 80 7 31
2014 None of the above 57 31 5 3 3 0 0 88 7 58

Question 3. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Communications or public affairs 38 48 0 7 7 0 0 86 14 28
2017 Security 37 35 14 14 0 0 0 72 14 13
2017 Legal services 19 20 20 33 10 0 0 38 42 10
2017 Administration and operations 31 36 12 13 7 0 0 67 20 114
2017 Human resources 46 54 0 0 0 0 0 100 0 19
2017 Information management 42 28 5 20 5 0 0 70 25 22
2017 Other services to the public 35 33 22 9 0 0 0 69 9 19
2017 None of the above 24 27 17 21 12 0 0 51 32 28
2014 Communications or public affairs 51 31 5 5 9 0 0 81 14 20
2014 Administration and operations 34 29 15 13 10 0 0 63 22 106
2014 Human resources 51 41 0 8 0 0 0 92 8 14
2014 Financial management 38 30 10 21 0 0 0 69 21 12
2014 Information management 30 35 20 15 0 0 0 64 15 20
2014 Other services to the public 25 43 3 10 19 0 0 68 30 31
2014 None of the above 34 31 16 12 6 0 2 66 17 58

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Communications or public affairs 30 37 11 4 18 0 0 67 21 28
2017 Security 29 26 23 22 0 0 0 55 22 13
2017 Legal services 19 29 10 0 33 10 0 53 36 10
2017 Administration and operations 32 32 14 11 11 1 0 64 21 114
2017 Human resources 43 46 5 7 0 0 0 89 7 19
2017 Information management 38 37 15 10 0 0 0 75 10 22
2017 Other services to the public 35 34 18 4 9 0 0 69 13 19
2017 None of the above 15 32 17 27 9 0 0 48 36 29

Question 5. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Communications or public affairs 35 29 14 11 10 0 0 64 22 28
2017 Security 42 37 8 7 6 0 0 79 13 13
2017 Legal services 19 39 23 10 10 0 0 58 20 10
2017 Administration and operations 45 33 10 9 3 0 0 79 11 114
2017 Human resources 59 41 0 0 0 0 0 100 0 19
2017 Information management 42 31 10 17 0 0 0 73 17 22
2017 Other services to the public 35 48 4 13 0 0 0 84 13 19
2017 None of the above 28 31 17 13 11 0 0 59 24 29
2014 Communications or public affairs 51 46 0 0 3 0 0 97 3 20
2014 Administration and operations 40 35 9 9 7 1 0 76 15 106
2014 Human resources 60 26 0 7 8 0 0 86 14 14
2014 Financial management 33 24 43 0 0 0 0 57 0 12
2014 Information management 36 35 30 0 0 0 0 70 0 20
2014 Other services to the public 42 38 6 3 10 0 0 80 13 31
2014 None of the above 36 45 10 2 5 0 2 83 7 58

Question 6. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Communications or public affairs 17 44 10 12 16 0 0 62 28 27
2017 Security 30 50 12 8 0 0 0 80 8 13
2017 Legal services 28 20 20 0 33 0 0 48 33 10
2017 Administration and operations 35 30 16 13 5 0 0 65 19 114
2017 Human resources 53 43 0 0 5 0 0 95 5 19
2017 Information management 32 40 14 10 5 0 0 72 15 22
2017 Other services to the public 56 33 7 4 0 0 0 89 4 19
2017 None of the above 31 35 9 13 12 0 0 67 24 28
2014 Communications or public affairs 61 20 10 5 3 0 0 81 9 20
2014 Administration and operations 29 38 17 9 7 0 0 67 16 106
2014 Human resources 38 55 7 0 0 0 0 93 0 14
2014 Financial management 47 43 0 10 0 0 0 90 10 12
2014 Information management 41 45 10 0 5 0 0 86 5 20
2014 Other services to the public 32 37 7 17 3 3 0 72 20 31
2014 None of the above 45 35 6 9 6 0 0 80 14 58

Question 7. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Communications or public affairs 45 42 0 8 4 0 0 88 12 28
2017 Security 53 33 8 6 0 0 0 86 6 13
2017 Legal services 28 39 23 10 0 0 0 67 10 10
2017 Administration and operations 45 39 10 4 3 0 0 84 6 114
2017 Human resources 50 50 0 0 0 0 0 100 0 19
2017 Information management 49 33 17 0 0 0 0 83 0 22
2017 Other services to the public 76 21 4 0 0 0 0 96 0 19
2017 None of the above 58 17 14 0 9 2 0 77 9 28
2014 Communications or public affairs 80 20 0 0 0 0 0 100 0 20
2014 Administration and operations 41 39 9 6 4 0 1 82 10 106
2014 Human resources 50 41 0 9 0 0 0 91 9 14
2014 Financial management 47 43 0 10 0 0 0 90 10 12
2014 Information management 36 50 9 0 5 0 0 86 5 20
2014 Other services to the public 56 33 7 0 3 0 0 90 3 31
2014 None of the above 57 32 6 3 2 0 0 89 6 58
Top of Page

Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Communications or public affairs 41 21 8 11 18 0 0 63 29 28
2017 Security 71 23 0 0 6 0 0 94 6 13
2017 Legal services 29 29 13 19 10 0 0 58 29 10
2017 Administration and operations 51 26 10 8 4 0 0 78 13 113
2017 Human resources 69 26 5 0 0 0 0 95 0 19
2017 Information management 58 32 5 5 0 0 0 90 5 22
2017 Other services to the public 43 38 16 0 4 0 0 80 4 19
2017 None of the above 48 37 5 3 6 0 0 85 9 29

Question 9. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Communications or public affairs 42 29 11 4 14 0 0 70 18 28
2017 Security 71 15 14 0 0 0 0 86 0 13
2017 Legal services 48 20 10 10 0 13 0 78 11 10
2017 Administration and operations 57 21 11 4 6 1 0 79 10 113
2017 Human resources 67 28 5 0 0 0 0 95 0 19
2017 Information management 53 22 20 5 0 0 0 75 5 22
2017 Other services to the public 43 47 7 0 4 0 0 90 4 19
2017 None of the above 48 43 5 3 0 0 0 92 3 29

Question 10. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Communications or public affairs 20 47 8 7 18 0 0 67 25 28
2017 Security 45 18 16 7 14 0 0 63 21 13
2017 Legal services 9 10 10 48 23 0 0 19 71 10
2017 Administration and operations 37 24 13 14 12 0 0 61 27 113
2017 Human resources 47 38 10 5 0 0 0 85 5 19
2017 Information management 53 32 10 5 0 0 0 85 5 22
2017 Other services to the public 38 48 7 7 0 0 0 86 7 19
2017 None of the above 18 29 12 25 13 2 0 48 40 29

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Communications or public affairs 24 51 22 0 4 0 0 75 4 28
2017 Security 42 30 14 8 6 0 0 72 14 13
2017 Legal services 28 20 10 20 23 0 0 48 42 10
2017 Administration and operations 29 36 16 11 8 0 0 65 19 112
2017 Human resources 38 53 5 5 0 0 0 90 5 19
2017 Information management 35 28 23 9 0 5 0 66 9 22
2017 Other services to the public 43 40 13 4 0 0 0 84 4 19
2017 None of the above 24 37 24 11 4 0 0 61 15 29

Question 12. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Communications or public affairs 3 19 42 25 11 0 0 22 36 28
2017 Security 0 8 55 23 14 0 0 8 37 13
2017 Legal services 0 0 67 10 23 0 0 0 33 10
2017 Administration and operations 4 30 36 22 8 1 0 34 30 113
2017 Human resources 10 40 26 15 10 0 0 49 25 19
2017 Information management 0 23 60 16 0 0 0 23 16 22
2017 Other services to the public 0 28 49 23 0 0 0 28 23 19
2017 None of the above 3 3 53 36 5 0 0 6 41 27

Question 13. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Communications or public affairs 7 35 23 25 11 0 0 36 42 27
2017 Security 0 30 42 22 6 0 0 28 30 13
2017 Legal services 32 20 39 9 0 0 0 9 52 10
2017 Administration and operations 8 24 36 20 10 1 1 31 33 111
2017 Human resources 0 15 36 24 25 0 0 49 15 19
2017 Information management 0 12 65 12 10 0 0 22 12 22
2017 Other services to the public 3 38 48 7 3 0 0 10 41 19
2017 None of the above 11 32 29 18 9 0 2 27 44 29
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Communications or public affairs 33 67 28
2017 Security 35 65 13
2017 Legal services 52 48 10
2017 Administration and operations 20 80 113
2017 Information management 28 72 22
2017 Other services to the public 30 70 18
2017 None of the above 26 74 28
2014 Administration and operations 23 77 106
2014 Financial management 0 100 12
2014 Information management 26 74 20
2014 Other services to the public 38 62 31
2014 None of the above 8 92 58

Question 15a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 Administration and operations 60 22
2014 Administration and operations 61 23
2014 Other services to the public 60 12

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 Administration and operations 64 22
2014 Administration and operations 83 23
2014 Other services to the public 68 12

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 Administration and operations 0 22
2014 Other services to the public 0 12

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 Administration and operations 0 22
2014 Administration and operations 0 23
2014 Other services to the public 0 12

Question 15g. From whom did you experience harassment on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 Administration and operations 0 22
2014 Other services to the public 0 12
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Administration and operations 10 90 113
2017 Human resources 0 100 17
2017 None of the above 15 85 29
2014 Administration and operations 11 89 105
2014 Human resources 0 100 14
2014 Financial management 0 100 12
2014 Information management 26 74 20
2014 None of the above 0 100 57

Question 17c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 Administration and operations 0 11
2014 Administration and operations 0 11

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 Administration and operations 0 11
2014 Administration and operations 0 11

Question 17e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 Administration and operations 0 11
2014 Administration and operations 0 11

Question 17f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 Administration and operations 0 11
2014 Administration and operations 0 11