2017 Public Service Employee Annual Survey Results for Canadian Institutes of Health Research by Question 22. With which of the following communities do you most closely identify in relation to your current job? (Mark one only.)

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 67 11 11 11 0 0 0 78 11 10
2017 Communications or public affairs 50 32 13 0 5 0 0 81 5 22
2017 Administration and operations 31 55 9 2 0 2 0 89 3 47
2017 Human resources 39 51 0 10 0 0 0 90 10 10
2017 Financial management 50 30 0 12 0 8 0 87 13 15
2017 Information technology 77 18 0 0 0 6 0 100 0 19
2017 Policy 32 36 18 5 4 4 0 72 10 23
2017 Project management 50 35 8 1 0 5 0 90 1 43
2017 None of the above 50 22 5 6 6 6 6 81 13 18
2014 Communications or public affairs 43 42 11 4 0 0 0 85 4 26
2014 Science and technology 57 24 8 0 0 11 0 91 0 35
2014 Administration and operations 47 24 17 3 0 8 0 78 4 92
2014 Human resources 46 47 7 0 0 0 0 93 0 15
2014 Financial management 47 36 17 0 0 0 0 83 0 17
2014 Information management 60 30 10 0 0 0 0 90 0 10
2014 Information technology 70 23 7 0 0 0 0 93 0 25
2014 Evaluation 39 8 15 8 0 30 0 67 11 13
2014 Other services to the public 46 34 7 13 0 0 0 80 13 15
2014 None of the above 37 42 13 2 2 5 0 83 3 62

Question 2. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 63 27 0 11 0 0 0 89 11 11
2017 Communications or public affairs 58 19 13 11 0 0 0 76 11 22
2017 Administration and operations 37 34 14 12 3 0 0 71 15 47
2017 Human resources 32 68 0 0 0 0 0 100 0 10
2017 Financial management 53 31 8 8 0 0 0 84 8 15
2017 Information technology 66 28 6 0 0 0 0 94 0 19
2017 Policy 32 49 4 10 5 0 0 81 14 23
2017 Project management 43 44 8 5 0 0 0 87 5 43
2017 None of the above 43 34 6 11 6 0 0 77 17 18
2014 Communications or public affairs 58 38 4 0 0 0 0 96 0 26
2014 Science and technology 47 40 11 3 0 0 0 87 3 35
2014 Administration and operations 47 44 9 0 0 0 0 91 0 92
2014 Human resources 47 40 7 0 7 0 0 87 7 15
2014 Financial management 53 41 6 0 0 0 0 94 0 17
2014 Information management 70 20 0 10 0 0 0 90 10 10
2014 Information technology 66 26 4 4 0 0 0 92 4 25
2014 Evaluation 54 23 8 8 8 0 0 77 15 13
2014 Other services to the public 66 21 6 7 0 0 0 87 7 15
2014 None of the above 61 32 3 0 3 0 0 93 3 62

Question 3. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 52 38 0 11 0 0 0 89 11 11
2017 Communications or public affairs 41 40 13 5 0 0 0 81 5 22
2017 Administration and operations 38 26 19 13 4 0 0 64 17 47
2017 Human resources 32 51 17 0 0 0 0 83 0 10
2017 Financial management 42 38 8 12 0 0 0 80 12 15
2017 Information technology 69 19 6 0 6 0 0 88 6 19
2017 Policy 25 58 7 5 5 0 0 83 10 23
2017 Project management 46 47 7 0 0 0 0 93 0 43
2017 None of the above 50 23 11 11 6 0 0 72 17 18
2014 Communications or public affairs 46 34 12 0 8 0 0 80 8 26
2014 Science and technology 50 29 16 5 0 0 0 79 5 35
2014 Administration and operations 33 37 19 9 1 0 1 71 10 92
2014 Human resources 27 53 7 13 0 0 0 80 13 15
2014 Financial management 6 76 12 6 0 0 0 82 6 17
2014 Information management 30 50 10 0 10 0 0 80 10 10
2014 Information technology 62 22 4 8 4 0 0 85 11 25
2014 Evaluation 54 23 0 15 8 0 0 77 23 13
2014 Other services to the public 46 41 7 7 0 0 0 87 7 15
2014 None of the above 33 36 19 10 2 0 0 69 11 62

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 37 42 0 21 0 0 0 79 21 11
2017 Communications or public affairs 34 48 3 16 0 0 0 81 16 22
2017 Administration and operations 29 40 16 12 2 0 0 70 14 47
2017 Human resources 43 51 6 0 0 0 0 94 0 10
2017 Financial management 30 46 4 20 0 0 0 76 20 15
2017 Information technology 62 22 3 6 6 0 0 84 12 19
2017 Policy 20 56 5 9 10 0 0 77 18 23
2017 Project management 28 59 10 3 0 0 0 87 3 43
2017 None of the above 23 38 16 23 0 0 0 61 23 18

Question 5. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 53 26 21 0 0 0 0 79 0 11
2017 Communications or public affairs 63 27 0 10 0 0 0 90 10 22
2017 Administration and operations 41 40 3 12 4 0 0 81 16 47
2017 Human resources 22 41 10 6 21 0 0 63 27 10
2017 Financial management 54 21 0 16 8 0 0 75 25 15
2017 Information technology 59 24 6 5 6 0 0 83 11 19
2017 Policy 47 33 9 7 4 0 0 80 11 23
2017 Project management 30 40 16 8 6 0 0 70 14 43
2017 None of the above 55 17 12 11 6 0 0 72 16 18
2014 Communications or public affairs 46 34 11 8 0 0 0 81 8 26
2014 Science and technology 55 19 16 3 5 0 3 76 8 35
2014 Administration and operations 49 33 5 8 3 0 2 83 11 92
2014 Human resources 64 22 7 7 0 0 0 86 7 14
2014 Financial management 59 30 0 6 6 0 0 88 12 17
2014 Information management 70 20 0 0 10 0 0 90 10 10
2014 Information technology 58 30 4 4 4 0 0 89 8 25
2014 Evaluation 38 15 38 8 0 0 0 54 8 13
2014 Other services to the public 53 27 13 6 0 0 0 80 6 15
2014 None of the above 41 38 13 7 2 0 0 79 8 61

Question 6. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 32 31 6 32 0 0 0 63 32 11
2017 Communications or public affairs 52 38 0 10 0 0 0 90 10 22
2017 Administration and operations 25 39 12 14 7 3 0 65 22 47
2017 Human resources 33 30 27 11 0 0 0 62 11 10
2017 Financial management 29 30 16 16 8 0 0 59 24 15
2017 Information technology 43 32 6 12 6 0 0 75 19 19
2017 Policy 25 40 7 23 4 0 0 66 27 23
2017 Project management 28 51 12 7 2 0 0 79 9 43
2017 None of the above 28 33 23 17 0 0 0 61 17 18
2014 Communications or public affairs 46 34 15 4 0 0 0 81 4 26
2014 Science and technology 47 34 5 11 3 0 0 82 13 35
2014 Administration and operations 39 40 18 3 0 0 0 79 3 92
2014 Human resources 47 47 7 0 0 0 0 93 0 15
2014 Financial management 41 35 18 6 0 0 0 76 6 17
2014 Information management 60 30 0 0 10 0 0 90 10 10
2014 Information technology 57 27 4 12 0 0 0 84 12 24
2014 Evaluation 39 30 8 8 15 0 0 69 23 13
2014 Other services to the public 60 21 7 7 6 0 0 80 13 15
2014 None of the above 35 44 10 7 3 2 0 80 10 62

Question 7. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 52 27 0 21 0 0 0 79 21 11
2017 Communications or public affairs 58 32 0 5 0 5 0 95 5 22
2017 Administration and operations 34 42 10 10 2 1 0 77 13 47
2017 Human resources 43 57 0 0 0 0 0 100 0 10
2017 Financial management 37 34 12 4 12 0 0 72 16 15
2017 Information technology 61 21 6 6 6 0 0 81 12 19
2017 Policy 36 46 9 9 0 0 0 82 9 23
2017 Project management 31 60 7 3 0 0 0 91 3 43
2017 None of the above 34 49 12 6 0 0 0 83 6 18
2014 Communications or public affairs 46 38 0 16 0 0 0 84 16 26
2014 Science and technology 44 45 5 3 0 3 0 92 3 35
2014 Administration and operations 36 45 13 5 1 0 0 81 6 92
2014 Human resources 47 47 7 0 0 0 0 93 0 15
2014 Financial management 35 53 6 6 0 0 0 88 6 17
2014 Information management 70 20 0 0 10 0 0 90 10 10
2014 Information technology 55 30 7 7 0 0 0 85 7 25
2014 Evaluation 46 23 0 15 15 0 0 69 31 13
2014 Other services to the public 53 34 7 0 6 0 0 87 6 15
2014 None of the above 38 47 5 3 5 2 0 87 8 62
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 63 21 16 0 0 0 0 84 0 11
2017 Communications or public affairs 52 34 5 8 0 0 0 86 8 22
2017 Administration and operations 63 24 2 5 6 0 0 86 11 47
2017 Financial management 53 18 8 16 4 0 0 72 20 15
2017 Information technology 67 20 6 6 0 0 0 88 6 19
2017 Policy 38 39 18 0 5 0 0 77 5 23
2017 Project management 81 17 3 0 0 0 0 97 0 43
2017 None of the above 55 23 0 16 6 0 0 78 22 18

Question 9. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 63 21 6 11 0 0 0 84 11 11
2017 Communications or public affairs 63 27 11 0 0 0 0 89 0 22
2017 Administration and operations 65 19 10 2 4 0 0 85 6 47
2017 Financial management 39 40 12 4 4 0 0 80 8 15
2017 Information technology 65 23 13 0 0 0 0 87 0 19
2017 Policy 44 43 4 4 5 0 0 86 9 23
2017 Project management 75 17 7 0 0 0 0 93 0 43
2017 None of the above 50 23 16 5 6 0 0 73 11 18

Question 10. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 58 16 0 15 11 0 0 74 26 11
2017 Communications or public affairs 39 40 5 11 5 0 0 79 16 22
2017 Administration and operations 25 31 14 13 17 0 0 56 30 47
2017 Financial management 39 24 0 28 8 0 0 64 36 15
2017 Information technology 41 24 14 15 6 0 0 65 22 19
2017 Policy 11 62 0 18 9 0 0 72 28 23
2017 Project management 18 34 23 13 12 0 0 52 25 43
2017 None of the above 33 23 17 28 0 0 0 55 28 18

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 48 47 6 0 0 0 0 94 0 11
2017 Communications or public affairs 66 19 10 5 0 0 0 84 5 22
2017 Administration and operations 26 51 9 10 1 2 0 79 11 47
2017 Financial management 58 42 0 0 0 0 0 100 0 14
2017 Information technology 69 25 6 0 0 0 0 94 0 18
2017 Policy 32 59 5 0 5 0 0 90 5 23
2017 Project management 40 39 17 1 3 0 0 79 4 43
2017 None of the above 44 39 5 12 0 0 0 83 12 18

Question 12. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 11 22 16 41 11 0 0 32 52 11
2017 Communications or public affairs 7 16 42 24 10 0 0 23 35 22
2017 Administration and operations 6 10 47 17 19 0 0 16 36 47
2017 Human resources 0 11 32 35 22 0 0 11 57 10
2017 Financial management 0 32 28 24 16 0 0 32 40 15
2017 Information technology 6 6 38 22 28 0 0 12 50 19
2017 Policy 0 16 55 23 5 0 0 16 28 23
2017 Project management 5 16 36 33 9 0 0 22 42 43
2017 None of the above 6 16 50 11 16 0 0 22 27 18

Question 13. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 21 20 27 6 27 0 0 32 41 11
2017 Communications or public affairs 6 24 41 14 15 0 0 29 30 21
2017 Administration and operations 12 21 45 15 7 0 0 23 33 46
2017 Human resources 11 38 40 11 0 0 0 11 49 10
2017 Financial management 16 16 52 8 8 0 0 16 33 15
2017 Information technology 12 32 46 6 3 0 0 10 45 19
2017 Policy 5 15 49 18 13 0 0 31 20 21
2017 Project management 12 14 43 24 5 3 0 30 26 43
2017 None of the above 11 16 45 12 16 0 0 28 27 18
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Administration and operations 17 83 47
2014 Communications or public affairs 23 77 26
2014 Science and technology 13 87 35
2014 Administration and operations 20 80 91
2014 None of the above 16 84 62
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Communications or public affairs 0 100 22
2017 Administration and operations 10 90 47
2017 Financial management 0 100 15
2017 Policy 0 100 23
2014 Communications or public affairs 0 100 26
2014 Other services to the public 0 100 15
2014 None of the above 8 92 62