2017 Public Service Employee Annual Survey Results for Courts Administration Service by Question 28. In which province or territory do you work? (Mark one only.)

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 37 39 8 7 3 5 1 81 11 246
2017 Ontario (excluding National Capital Region) 36 36 11 10 8 0 0 72 18 67
2017 Quebec (excluding National Capital Region) 23 40 17 12 6 0 3 65 18 35
2017 British Columbia 77 19 4 0 0 0 0 96 0 22
2014 National Capital Region 29 41 16 3 4 5 2 75 8 283
2014 Ontario (excluding National Capital Region) 47 26 18 3 5 0 1 74 8 67
2014 Quebec (excluding National Capital Region) 30 41 16 10 0 4 0 73 11 21
2014 British Columbia 48 24 17 0 8 3 0 74 8 23

Question 2. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 44 35 6 10 4 0 0 80 14 247
2017 Ontario (excluding National Capital Region) 46 32 9 5 9 0 0 78 14 68
2017 Quebec (excluding National Capital Region) 22 43 18 8 9 0 0 65 17 35
2017 British Columbia 53 39 4 4 0 0 0 92 4 23
2014 National Capital Region 38 39 13 6 4 1 0 78 10 283
2014 Ontario (excluding National Capital Region) 50 30 9 4 6 0 0 80 11 67
2014 Quebec (excluding National Capital Region) 31 50 10 9 0 0 0 81 9 21
2014 British Columbia 50 26 19 0 4 0 0 76 4 23

Question 3. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 37 31 13 10 9 0 0 68 19 247
2017 Ontario (excluding National Capital Region) 37 33 9 9 12 0 0 70 21 67
2017 Quebec (excluding National Capital Region) 15 21 21 20 19 0 3 38 41 35
2017 British Columbia 52 44 4 0 0 0 0 96 0 23
2014 National Capital Region 25 33 16 13 10 0 1 60 24 284
2014 Ontario (excluding National Capital Region) 29 32 21 12 6 0 0 61 18 67
2014 Quebec (excluding National Capital Region) 0 35 25 25 16 0 0 35 40 21
2014 British Columbia 39 27 16 4 8 6 0 71 13 23

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 24 36 13 13 13 0 1 60 26 245
2017 Ontario (excluding National Capital Region) 28 33 11 11 15 1 0 62 27 68
2017 Quebec (excluding National Capital Region) 12 22 26 18 23 0 0 34 40 35
2017 British Columbia 34 36 17 8 4 0 0 70 13 23

Question 5. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 42 30 10 12 6 0 0 72 18 245
2017 Ontario (excluding National Capital Region) 40 35 9 7 9 0 0 74 17 68
2017 Quebec (excluding National Capital Region) 17 25 30 12 14 3 0 43 26 35
2017 British Columbia 64 32 4 0 0 0 0 96 0 23
2014 National Capital Region 24 33 24 9 7 1 2 59 17 284
2014 Ontario (excluding National Capital Region) 41 32 9 9 6 2 2 75 15 67
2014 Quebec (excluding National Capital Region) 9 33 34 9 5 0 9 47 16 21
2014 British Columbia 52 18 16 5 4 6 0 74 10 23

Question 6. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 31 38 12 11 8 0 0 69 19 247
2017 Ontario (excluding National Capital Region) 30 37 10 12 11 0 0 67 23 68
2017 Quebec (excluding National Capital Region) 11 36 27 14 12 0 0 47 26 35
2017 British Columbia 43 44 9 4 0 0 0 87 4 23
2014 National Capital Region 19 36 22 11 11 1 0 56 22 284
2014 Ontario (excluding National Capital Region) 31 26 18 13 9 0 1 59 23 67
2014 Quebec (excluding National Capital Region) 0 59 9 11 15 5 0 63 27 20
2014 British Columbia 31 37 24 0 7 0 0 68 7 23

Question 7. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 44 39 8 6 3 0 0 82 10 247
2017 Ontario (excluding National Capital Region) 40 40 10 8 2 0 0 80 9 68
2017 Quebec (excluding National Capital Region) 37 46 8 3 6 0 0 83 9 35
2017 British Columbia 52 43 0 5 0 0 0 95 5 23
2014 National Capital Region 33 46 9 9 3 0 0 79 12 284
2014 Ontario (excluding National Capital Region) 48 32 12 5 2 0 2 82 6 67
2014 Quebec (excluding National Capital Region) 28 53 19 0 0 0 0 81 0 21
2014 British Columbia 35 48 9 3 4 0 0 83 8 23
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 60 20 7 5 8 0 1 80 13 247
2017 Ontario (excluding National Capital Region) 57 17 10 6 11 0 0 74 17 67
2017 Quebec (excluding National Capital Region) 45 33 8 6 8 0 0 78 14 35
2017 British Columbia 59 32 5 4 0 0 0 91 4 23

Question 9. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 53 24 10 3 9 0 1 77 13 246
2017 Ontario (excluding National Capital Region) 54 24 9 5 9 0 0 77 14 67
2017 Quebec (excluding National Capital Region) 42 35 6 6 8 0 3 80 14 35
2017 British Columbia 63 24 5 0 4 4 0 91 4 23

Question 10. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 31 31 14 10 14 0 0 62 24 247
2017 Ontario (excluding National Capital Region) 31 38 1 13 15 0 0 70 29 67
2017 Quebec (excluding National Capital Region) 6 23 14 17 37 0 3 29 56 35
2017 British Columbia 39 43 0 10 4 4 0 85 15 23

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 17 34 25 10 10 3 0 53 21 247
2017 Ontario (excluding National Capital Region) 35 35 16 5 9 0 0 70 14 67
2017 Quebec (excluding National Capital Region) 6 33 19 15 21 6 0 42 38 34
2017 British Columbia 33 57 5 4 0 0 0 91 4 22

Question 12. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 6 23 36 22 13 0 0 29 35 242
2017 Ontario (excluding National Capital Region) 9 25 46 11 9 0 0 35 19 66
2017 Quebec (excluding National Capital Region) 3 15 51 17 14 0 0 18 31 35
2017 British Columbia 0 37 46 13 4 0 0 37 17 23

Question 13. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 8 23 38 23 7 0 0 30 32 244
2017 Ontario (excluding National Capital Region) 8 14 39 34 4 1 0 38 22 68
2017 Quebec (excluding National Capital Region) 9 20 54 8 9 0 0 17 29 35
2017 British Columbia 0 17 46 28 9 0 0 37 17 22
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 National Capital Region 21 79 244
2017 Ontario (excluding National Capital Region) 21 79 67
2017 Quebec (excluding National Capital Region) 37 63 35
2014 National Capital Region 17 83 284
2014 Ontario (excluding National Capital Region) 18 82 67
2014 Quebec (excluding National Capital Region) 25 75 21
2014 British Columbia 21 79 23

Question 15a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 National Capital Region 54 51
2017 Ontario (excluding National Capital Region) 51 13
2014 National Capital Region 37 49

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 National Capital Region 59 51
2017 Ontario (excluding National Capital Region) 62 13
2017 Quebec (excluding National Capital Region) 53 13
2014 National Capital Region 78 49
2014 Ontario (excluding National Capital Region) 50 12

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 National Capital Region 0 51
2017 Ontario (excluding National Capital Region) 0 13
2017 Quebec (excluding National Capital Region) 0 13
2014 National Capital Region 0 49
2014 Ontario (excluding National Capital Region) 0 12

Question 15e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 Ontario (excluding National Capital Region) 0 13
2014 Ontario (excluding National Capital Region) 0 12

Question 15g. From whom did you experience harassment on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 Quebec (excluding National Capital Region) 0 13
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 National Capital Region 7 93 247
2017 Ontario (excluding National Capital Region) 17 83 68
2017 Quebec (excluding National Capital Region) 20 80 35
2014 National Capital Region 7 93 283
2014 Ontario (excluding National Capital Region) 7 93 67

Question 17a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 Ontario (excluding National Capital Region) 53 10
2014 National Capital Region 47 20

Question 17c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 National Capital Region 0 17
2014 National Capital Region 0 20

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 National Capital Region 0 17
2017 Ontario (excluding National Capital Region) 0 10
2014 National Capital Region 0 20

Question 17e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 National Capital Region 0 17
2017 Ontario (excluding National Capital Region) 0 10
2014 National Capital Region 0 20

Question 17f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 National Capital Region 0 17