2017 Public Service Employee Annual Survey Results for Courts Administration Service by Question 25. In total, how many years have you been working in your current department or agency?

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 39 35 8 8 2 6 1 80 12 135
2017 3 to 10 years in current department or agency 34 39 12 6 6 2 0 75 13 124
2017 11 to 20 years in current department or agency 36 43 8 7 2 2 1 82 10 86
2017 More than 20 years in current department or agency 50 25 5 2 13 2 2 79 16 42
2014 Less than 3 years in current department or agency 43 33 10 1 1 6 6 86 3 84
2014 3 to 10 years in current department or agency 33 39 17 4 2 5 0 75 6 194
2014 11 to 20 years in current department or agency 29 32 22 5 11 0 0 61 16 81
2014 More than 20 years in current department or agency 30 45 12 4 6 3 0 77 10 47

Question 2. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 59 31 2 6 2 0 0 90 8 137
2017 3 to 10 years in current department or agency 30 41 9 11 9 0 0 71 20 125
2017 11 to 20 years in current department or agency 38 41 11 6 5 0 0 78 10 86
2017 More than 20 years in current department or agency 28 38 12 14 7 0 0 66 22 42
2014 Less than 3 years in current department or agency 59 29 7 3 2 0 0 88 6 84
2014 3 to 10 years in current department or agency 40 40 12 4 4 0 0 80 7 193
2014 11 to 20 years in current department or agency 28 39 17 10 7 0 0 66 17 81
2014 More than 20 years in current department or agency 29 47 10 8 4 2 0 77 12 47

Question 3. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 49 28 8 7 7 0 0 78 14 137
2017 3 to 10 years in current department or agency 28 35 13 14 11 0 0 62 25 125
2017 11 to 20 years in current department or agency 31 33 10 14 11 0 1 65 25 85
2017 More than 20 years in current department or agency 25 31 26 5 13 0 0 57 17 42
2014 Less than 3 years in current department or agency 28 36 17 12 4 3 1 66 16 84
2014 3 to 10 years in current department or agency 29 30 19 11 11 0 1 59 21 194
2014 11 to 20 years in current department or agency 20 27 20 23 11 0 0 47 34 81
2014 More than 20 years in current department or agency 25 49 12 2 12 0 0 75 14 47

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 38 34 14 5 9 0 1 72 14 136
2017 3 to 10 years in current department or agency 17 33 12 17 20 1 0 50 38 124
2017 11 to 20 years in current department or agency 15 42 13 17 13 0 0 57 30 86
2017 More than 20 years in current department or agency 18 33 23 15 11 0 0 51 25 42

Question 5. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 55 28 6 8 3 1 0 83 11 135
2017 3 to 10 years in current department or agency 34 33 10 14 8 0 0 67 23 125
2017 11 to 20 years in current department or agency 33 28 18 8 11 1 1 63 19 86
2017 More than 20 years in current department or agency 28 36 17 7 12 0 0 64 19 42
2014 Less than 3 years in current department or agency 33 32 20 6 2 5 2 70 8 84
2014 3 to 10 years in current department or agency 28 33 20 12 7 0 0 61 19 194
2014 11 to 20 years in current department or agency 26 28 27 7 10 1 1 55 17 81
2014 More than 20 years in current department or agency 30 30 19 8 8 0 5 64 16 47

Question 6. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 45 36 11 4 3 0 0 81 7 137
2017 3 to 10 years in current department or agency 23 35 12 15 15 0 0 58 30 125
2017 11 to 20 years in current department or agency 18 47 15 11 9 0 0 65 20 86
2017 More than 20 years in current department or agency 16 42 11 22 8 0 0 58 31 42
2014 Less than 3 years in current department or agency 31 32 21 8 7 0 1 64 15 83
2014 3 to 10 years in current department or agency 18 37 20 12 11 1 0 56 23 194
2014 11 to 20 years in current department or agency 16 39 22 9 13 0 0 55 23 81
2014 More than 20 years in current department or agency 20 34 24 12 8 2 0 55 21 47

Question 7. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 51 36 3 8 2 0 0 87 10 137
2017 3 to 10 years in current department or agency 32 45 13 3 6 0 0 77 10 125
2017 11 to 20 years in current department or agency 45 38 6 8 3 0 0 83 11 86
2017 More than 20 years in current department or agency 38 45 7 10 0 0 0 83 10 42
2014 Less than 3 years in current department or agency 42 34 12 12 0 0 0 76 12 84
2014 3 to 10 years in current department or agency 34 48 9 7 3 0 0 81 10 194
2014 11 to 20 years in current department or agency 34 45 10 4 5 0 1 80 10 81
2014 More than 20 years in current department or agency 37 41 14 5 2 0 0 78 8 47
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 70 20 5 3 3 0 0 90 5 137
2017 3 to 10 years in current department or agency 48 24 8 6 12 0 2 74 18 125
2017 11 to 20 years in current department or agency 54 22 10 4 9 0 0 77 13 85
2017 More than 20 years in current department or agency 52 23 5 10 10 0 0 74 20 42

Question 9. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 66 24 6 2 3 0 0 90 4 137
2017 3 to 10 years in current department or agency 46 21 12 5 14 1 1 68 20 125
2017 11 to 20 years in current department or agency 48 25 11 4 9 0 3 75 14 84
2017 More than 20 years in current department or agency 42 33 7 3 15 0 0 75 18 42

Question 10. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 48 30 12 6 5 0 0 77 11 137
2017 3 to 10 years in current department or agency 18 34 7 17 23 1 0 52 40 125
2017 11 to 20 years in current department or agency 16 40 10 12 21 0 1 57 33 85
2017 More than 20 years in current department or agency 19 31 18 12 20 0 0 49 33 42

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 20 30 26 13 6 5 1 53 20 137
2017 3 to 10 years in current department or agency 18 38 17 13 14 1 0 57 27 125
2017 11 to 20 years in current department or agency 22 40 20 4 11 4 0 64 15 83
2017 More than 20 years in current department or agency 23 39 21 5 12 0 0 62 17 42

Question 12. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 8 29 40 16 8 0 0 37 24 136
2017 3 to 10 years in current department or agency 3 22 39 21 15 0 0 25 36 125
2017 11 to 20 years in current department or agency 8 19 46 12 16 0 0 27 28 83
2017 More than 20 years in current department or agency 6 8 41 40 5 0 0 14 45 39

Question 13. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 6 14 35 34 10 1 1 44 20 135
2017 3 to 10 years in current department or agency 10 26 42 16 6 0 0 22 36 123
2017 11 to 20 years in current department or agency 9 19 45 21 5 0 0 26 28 86
2017 More than 20 years in current department or agency 6 38 41 12 3 0 0 15 45 42
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in current department or agency 15 85 136
2017 3 to 10 years in current department or agency 28 72 124
2017 11 to 20 years in current department or agency 27 73 86
2017 More than 20 years in current department or agency 20 80 40
2014 Less than 3 years in current department or agency 19 81 84
2014 3 to 10 years in current department or agency 20 80 194
2014 11 to 20 years in current department or agency 13 87 81
2014 More than 20 years in current department or agency 16 84 47

Question 15a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 Less than 3 years in current department or agency 56 20
2017 3 to 10 years in current department or agency 61 34
2017 11 to 20 years in current department or agency 51 22
2014 3 to 10 years in current department or agency 43 39

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 Less than 3 years in current department or agency 54 20
2017 3 to 10 years in current department or agency 56 34
2017 11 to 20 years in current department or agency 64 22
2014 Less than 3 years in current department or agency 69 14
2014 3 to 10 years in current department or agency 66 39
2014 11 to 20 years in current department or agency 82 11

Question 15c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 20
2014 Less than 3 years in current department or agency 0 14

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 20
2017 3 to 10 years in current department or agency 0 34
2017 11 to 20 years in current department or agency 0 22
2014 Less than 3 years in current department or agency 0 14
2014 3 to 10 years in current department or agency 0 39
2014 11 to 20 years in current department or agency 0 11
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in current department or agency 5 95 137
2017 3 to 10 years in current department or agency 13 87 125
2017 11 to 20 years in current department or agency 13 87 86
2014 3 to 10 years in current department or agency 9 91 194
2014 11 to 20 years in current department or agency 10 90 80

Question 17a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 3 to 10 years in current department or agency 38 16
2014 3 to 10 years in current department or agency 48 19

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 3 to 10 years in current department or agency 0 16
2017 11 to 20 years in current department or agency 0 11
2014 3 to 10 years in current department or agency 0 19

Question 17e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 3 to 10 years in current department or agency 0 16
2017 11 to 20 years in current department or agency 0 11

Question 17g. From whom did you experience discrimination on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 3 to 10 years in current department or agency 0 16