2017 Public Service Employee Annual Survey Results for Courts Administration Service by Question 20 and 21. Please indicate your occupational group and level. Occupational Group PM

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 36 36 12 9 6 1 0 73 15 107
2017 PM-03 26 44 13 10 7 0 0 70 16 61
2017 PM-04 41 27 9 14 5 5 0 71 19 22
2017 PM-06 50 10 20 10 10 0 0 60 20 10
2014 PM 35 31 23 4 3 3 1 68 8 117
2014 PM-03 32 25 28 5 5 3 1 59 11 74
2014 PM-04 40 36 20 4 0 0 0 76 4 25
2014 PM-06 45 45 0 0 0 9 0 100 0 11

Question 2. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 29 42 8 13 7 0 0 71 21 107
2017 PM-03 21 49 5 16 8 0 0 70 25 61
2017 PM-04 32 32 23 9 5 0 0 64 14 22
2017 PM-06 70 10 0 10 10 0 0 80 20 10
2014 PM 37 39 16 7 2 0 0 75 9 117
2014 PM-03 42 27 22 7 3 0 0 69 9 74
2014 PM-04 28 60 8 4 0 0 0 88 4 25
2014 PM-06 36 55 0 9 0 0 0 91 9 11
2011 PM 34 41 10 6 8 0 0 75 15 143
2011 PM-03 36 36 11 6 11 0 0 71 17 87
2011 PM-04 31 58 8 4 0 0 0 88 4 26
2011 PM-06 26 53 11 5 5 0 0 79 11 19
2008 PM 20 41 20 11 7 1 0 62 18 118
2008 PM-03 19 34 21 16 10 0 0 53 26 70
2008 PM-04 21 50 25 4 0 0 0 71 4 24
2008 PM-06 13 50 19 6 6 6 0 67 13 16

Question 3. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 25 36 9 13 17 0 0 60 30 106
2017 PM-03 23 32 5 15 25 0 0 55 40 60
2017 PM-04 27 41 18 9 5 0 0 68 14 22
2017 PM-06 20 30 20 20 10 0 0 50 30 10
2014 PM 15 39 22 13 10 0 0 55 23 117
2014 PM-03 13 31 29 15 12 0 0 44 27 74
2014 PM-04 12 56 20 4 8 0 0 68 12 25
2014 PM-06 27 64 0 9 0 0 0 91 9 11

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 14 36 10 21 18 0 1 51 39 107
2017 PM-03 11 33 8 20 26 0 2 45 47 61
2017 PM-04 18 27 18 27 9 0 0 45 36 22
2017 PM-06 30 40 10 20 0 0 0 70 20 10

Question 5. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 29 39 8 13 10 0 0 68 23 107
2017 PM-03 30 38 7 13 13 0 0 67 26 61
2017 PM-04 27 45 9 18 0 0 0 73 18 22
2017 PM-06 20 50 20 0 10 0 0 70 10 10
2014 PM 32 31 17 12 6 1 2 64 18 117
2014 PM-03 27 27 19 17 5 1 3 57 24 74
2014 PM-04 36 32 20 4 8 0 0 68 12 25
2014 PM-06 36 55 9 0 0 0 0 91 0 11
2011 PM 31 35 14 13 6 0 1 67 19 144
2011 PM-03 23 34 16 15 9 0 2 59 25 87
2011 PM-04 44 41 11 4 0 0 0 85 4 27
2011 PM-06 42 32 5 16 5 0 0 74 21 19

Question 6. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 14 46 13 18 9 0 0 60 27 107
2017 PM-03 16 36 15 21 11 0 0 52 33 61
2017 PM-04 9 59 14 9 9 0 0 68 18 22
2017 PM-06 20 60 10 10 0 0 0 80 10 10
2014 PM 13 34 27 15 9 1 0 48 25 117
2014 PM-03 12 34 28 13 11 1 0 47 25 74
2014 PM-04 16 36 16 24 8 0 0 52 32 25
2014 PM-06 9 55 18 18 0 0 0 64 18 11
2011 PM 20 32 20 17 10 1 0 52 27 143
2011 PM-03 16 32 22 14 15 1 0 49 29 87
2011 PM-04 22 37 15 22 4 0 0 59 26 27
2011 PM-06 28 28 22 22 0 0 0 56 22 18
2008 PM 8 35 18 23 15 0 0 43 38 120
2008 PM-03 10 25 19 22 24 0 0 35 46 72
2008 PM-04 4 46 21 29 0 0 0 50 29 24
2008 PM-06 6 44 19 25 6 0 0 50 31 16

Question 7. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 27 54 7 9 3 0 0 81 12 107
2017 PM-03 28 46 10 11 5 0 0 74 16 61
2017 PM-04 23 68 5 5 0 0 0 91 5 22
2017 PM-06 40 50 0 10 0 0 0 90 10 10
2014 PM 29 51 12 7 2 0 0 80 9 117
2014 PM-03 28 50 12 7 3 0 0 78 9 74
2014 PM-04 20 52 16 12 0 0 0 72 12 25
2014 PM-06 45 55 0 0 0 0 0 100 0 11
2011 PM 34 47 10 4 5 0 0 81 9 144
2011 PM-03 31 45 11 6 7 0 0 76 13 87
2011 PM-04 30 59 7 0 4 0 0 89 4 27
2011 PM-06 42 42 11 5 0 0 0 84 5 19
2008 PM 28 48 10 8 6 0 0 77 13 120
2008 PM-03 18 50 14 10 8 0 0 68 18 72
2008 PM-04 46 42 4 8 0 0 0 88 8 24
2008 PM-06 31 56 6 0 6 0 0 88 6 16
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 47 28 8 7 10 0 0 75 17 106
2017 PM-03 41 31 5 11 11 0 0 72 23 61
2017 PM-04 57 19 14 0 10 0 0 76 10 21
2017 PM-06 50 20 20 0 10 0 0 70 10 10

Question 9. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 48 26 9 5 10 1 0 75 15 106
2017 PM-03 48 21 10 8 11 2 0 70 20 61
2017 PM-04 52 19 19 0 10 0 0 71 10 21
2017 PM-06 30 60 0 0 10 0 0 90 10 10

Question 10. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 16 39 6 18 21 1 0 55 39 106
2017 PM-03 18 31 5 20 25 2 0 50 45 61
2017 PM-04 5 52 5 14 24 0 0 57 38 21
2017 PM-06 30 40 10 20 0 0 0 70 20 10

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 17 41 12 13 13 3 0 60 27 105
2017 PM-03 13 44 13 15 11 3 0 59 27 61
2017 PM-04 20 35 20 5 15 5 0 58 21 20
2017 PM-06 30 40 0 20 10 0 0 70 30 10

Question 12. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 5 15 53 13 14 0 0 20 27 106
2017 PM-03 5 20 51 11 13 0 0 25 25 61
2017 PM-04 9 14 36 18 23 0 0 23 41 22
2017 PM-06 0 10 70 20 0 0 0 10 20 10

Question 13. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 7 21 50 18 4 0 0 21 29 107
2017 PM-03 7 21 44 21 7 0 0 28 28 61
2017 PM-04 14 27 50 9 0 0 0 9 41 22
2017 PM-06 0 10 70 20 0 0 0 20 10 10
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 23 77 106
2017 PM-03 31 69 61
2017 PM-06 0 100 10
2014 PM 21 79 117
2014 PM-03 20 80 74
2014 PM-04 28 72 25

Question 15a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 PM 48 23
2017 PM-03 53 19
2014 PM 40 25
2014 PM-03 47 15

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 PM 61 23
2017 PM-03 74 19
2014 PM 64 25
2014 PM-03 60 15

Question 15c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 PM-03 0 19
2014 PM-03 0 15

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 PM 0 23
2017 PM-03 0 19
2014 PM 0 25
2014 PM-03 0 15

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 PM 22 23

Question 15g. From whom did you experience harassment on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 PM 0 23
2017 PM-03 0 19
2014 PM-03 0 15
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 15 85 107
2017 PM-03 18 82 61
2014 PM 8 92 117
2014 PM-03 11 89 74
2014 PM-04 0 100 25
2014 PM-06 0 100 11

Question 17a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 PM 47 15
2017 PM-03 55 11

Question 17c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 PM-03 0 11

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 PM 0 15
2017 PM-03 0 11

Question 17e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 PM 0 15
2017 PM-03 0 11

Question 17g. From whom did you experience discrimination on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 PM 0 15
2017 PM-03 0 11