2017 Public Service Employee Annual Survey Results for Treasury Board of Canada Secretariat by Question 22. With which of the following communities do you most closely identify in relation to your current job? (Mark one only.)

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 50 45 5 0 0 0 0 95 0 19
2017 Federal regulators 42 48 0 5 0 5 0 95 5 19
2017 Communications or public affairs 45 31 13 3 3 6 0 80 6 72
2017 Access to information and privacy 51 31 7 5 0 5 0 87 6 16
2017 Security 50 33 6 6 0 6 0 88 6 18
2017 Legal services 17 46 18 12 7 0 0 63 19 12
2017 Administration and operations 56 34 6 1 2 1 0 91 3 158
2017 Human resources 55 28 7 4 3 3 0 86 8 241
2017 Financial management 54 31 8 2 1 3 0 88 3 164
2017 Procurement 45 46 5 3 0 0 0 91 3 22
2017 Real property 43 57 0 0 0 0 0 100 0 13
2017 Information management 43 33 14 3 3 6 0 80 6 36
2017 Information technology 49 31 7 1 3 9 0 88 4 101
2017 Internal audit 62 26 3 5 2 2 0 89 8 39
2017 Evaluation 84 0 16 0 0 0 0 84 0 12
2017 Data sciences 57 14 7 7 0 14 0 83 8 14
2017 Policy 42 38 8 6 2 4 0 84 8 286
2017 Project management 62 27 6 3 0 1 0 91 3 64
2017 None of the above 39 37 14 5 1 2 0 79 7 78
2014 Client contact centre 43 30 0 9 0 18 0 89 11 11
2014 Federal regulators 37 45 18 0 0 0 0 82 0 22
2014 Communications or public affairs 49 32 10 3 0 5 1 86 4 81
2014 Access to information and privacy 42 25 16 0 5 12 0 77 5 19
2014 Security 52 34 6 8 0 0 0 86 8 35
2014 Legal services 50 27 12 6 0 5 0 81 6 18
2014 Administration and operations 52 29 13 2 2 2 0 83 4 213
2014 Human resources 52 33 10 2 0 3 0 88 2 262
2014 Financial management 50 33 9 3 1 3 1 87 4 194
2014 Procurement 29 29 7 7 14 15 0 68 24 28
2014 Real property 41 53 0 0 0 7 0 100 0 15
2014 Information management 38 36 19 3 0 3 0 77 3 63
2014 Information technology 52 32 9 0 1 6 0 90 1 114
2014 Internal audit 64 24 5 2 3 3 0 90 5 39
2014 Evaluation 53 32 10 5 0 0 0 84 5 19
2014 Other services to the public 51 35 14 0 0 0 0 86 0 14
2014 None of the above 43 38 9 2 3 5 1 86 5 240

Question 2. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 55 41 0 5 0 0 0 95 5 19
2017 Federal regulators 48 52 0 0 0 0 0 100 0 19
2017 Communications or public affairs 53 35 4 8 0 0 0 88 8 72
2017 Access to information and privacy 39 30 7 11 13 0 0 69 24 16
2017 Security 44 39 6 6 6 0 0 83 12 18
2017 Legal services 0 34 28 18 19 0 0 34 37 12
2017 Administration and operations 50 39 4 3 3 1 1 91 6 157
2017 Human resources 44 36 7 8 4 0 0 81 12 240
2017 Financial management 48 41 4 6 2 0 0 89 8 164
2017 Procurement 46 41 9 3 0 0 0 87 3 22
2017 Real property 36 49 8 7 0 0 0 85 7 13
2017 Information management 39 48 3 8 3 0 0 87 10 36
2017 Information technology 44 32 12 8 4 0 0 76 12 101
2017 Internal audit 57 30 5 3 5 0 0 87 8 39
2017 Evaluation 59 25 8 8 0 0 0 84 8 12
2017 Data sciences 36 50 0 7 7 0 0 86 14 14
2017 Policy 48 33 9 7 3 0 0 81 10 283
2017 Project management 44 41 9 3 3 0 0 84 6 64
2017 None of the above 44 35 10 6 4 0 0 80 10 77
2014 Client contact centre 35 48 17 0 0 0 0 83 0 11
2014 Federal regulators 50 36 5 0 9 0 0 86 9 22
2014 Communications or public affairs 50 35 7 6 1 0 0 85 7 81
2014 Access to information and privacy 48 25 16 5 6 0 0 74 10 19
2014 Security 43 45 8 3 0 0 0 88 3 35
2014 Legal services 39 39 17 6 0 0 0 78 6 18
2014 Administration and operations 56 32 10 1 1 0 0 88 2 214
2014 Human resources 57 30 8 3 0 0 0 88 4 261
2014 Financial management 55 32 6 5 2 0 0 87 7 194
2014 Procurement 40 26 10 7 16 0 0 66 24 28
2014 Real property 47 46 7 0 0 0 0 93 0 15
2014 Information management 48 39 8 5 0 0 0 87 5 62
2014 Information technology 54 35 7 1 2 1 0 90 3 114
2014 Internal audit 66 29 3 0 3 0 0 95 3 39
2014 Evaluation 63 32 0 0 5 0 0 95 5 19
2014 Other services to the public 57 21 14 9 0 0 0 78 9 14
2014 None of the above 44 38 9 4 2 1 1 84 7 241

Question 3. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 38 33 17 0 12 0 0 71 12 19
2017 Federal regulators 32 52 11 0 0 5 0 89 0 19
2017 Communications or public affairs 36 35 8 15 5 0 0 71 21 72
2017 Access to information and privacy 18 40 12 17 13 0 0 58 29 16
2017 Security 39 33 11 11 6 0 0 72 17 18
2017 Legal services 9 32 21 18 19 0 0 42 37 12
2017 Administration and operations 43 40 9 5 3 1 0 83 8 157
2017 Human resources 37 38 12 8 5 0 0 75 13 241
2017 Financial management 38 36 14 9 3 0 0 74 12 164
2017 Procurement 21 51 18 5 4 0 0 72 9 22
2017 Real property 56 44 0 0 0 0 0 100 0 13
2017 Information management 30 37 14 11 8 0 0 68 19 36
2017 Information technology 35 32 15 12 6 0 0 67 18 101
2017 Internal audit 42 35 8 10 5 0 0 77 16 39
2017 Evaluation 41 25 25 9 0 0 0 66 9 12
2017 Data sciences 36 28 7 0 29 0 0 64 29 14
2017 Policy 35 36 13 12 5 0 0 71 16 286
2017 Project management 42 30 12 6 9 0 0 72 16 64
2017 None of the above 48 22 10 12 8 0 0 69 21 78
2014 Client contact centre 37 36 9 19 0 0 0 72 19 11
2014 Federal regulators 37 49 4 4 5 0 0 86 9 22
2014 Communications or public affairs 35 36 16 10 4 0 0 71 13 81
2014 Access to information and privacy 23 30 16 10 21 0 0 53 31 19
2014 Security 38 30 11 17 3 0 0 68 20 35
2014 Legal services 28 34 33 0 6 0 0 62 6 18
2014 Administration and operations 37 36 14 7 5 0 1 74 12 213
2014 Human resources 38 33 12 10 6 0 0 72 17 261
2014 Financial management 39 34 12 9 6 0 0 73 15 194
2014 Procurement 29 32 10 11 18 0 0 60 29 28
2014 Real property 21 32 14 20 14 0 0 53 33 15
2014 Information management 34 35 16 8 5 0 2 71 13 63
2014 Information technology 31 43 14 7 3 1 0 75 11 114
2014 Internal audit 54 25 13 5 3 0 0 80 7 39
2014 Evaluation 42 37 5 10 5 0 0 79 16 19
2014 Other services to the public 39 48 0 14 0 0 0 86 14 14
2014 None of the above 33 37 16 8 7 0 0 69 15 241

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 41 33 5 14 8 0 0 73 22 19
2017 Federal regulators 27 68 5 0 0 0 0 95 0 19
2017 Communications or public affairs 24 46 10 17 4 0 0 70 21 71
2017 Access to information and privacy 33 0 36 18 13 0 0 33 31 16
2017 Security 17 54 23 0 6 0 0 72 6 18
2017 Legal services 9 15 31 37 7 0 0 24 45 12
2017 Administration and operations 33 38 17 9 4 0 0 70 13 158
2017 Human resources 29 39 14 12 5 0 0 68 17 240
2017 Financial management 28 35 17 15 2 2 1 65 18 164
2017 Procurement 16 43 26 15 0 0 0 59 15 22
2017 Real property 29 64 0 8 0 0 0 92 8 13
2017 Information management 28 23 16 22 10 0 0 51 32 36
2017 Information technology 24 45 12 12 7 0 0 69 19 100
2017 Internal audit 30 40 5 10 10 4 0 73 22 39
2017 Evaluation 25 41 25 9 0 0 0 66 9 12
2017 Data sciences 28 36 0 21 14 0 0 64 36 14
2017 Policy 27 34 13 18 6 2 0 62 24 286
2017 Project management 32 36 11 8 11 2 0 70 19 64
2017 None of the above 27 37 13 7 15 1 0 65 22 77

Question 5. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 61 19 4 0 0 8 8 95 0 19
2017 Federal regulators 47 37 5 11 0 0 0 84 11 19
2017 Communications or public affairs 55 34 6 4 1 0 0 89 5 71
2017 Access to information and privacy 24 40 6 25 5 0 0 64 30 16
2017 Security 44 45 6 0 5 0 0 89 5 18
2017 Legal services 27 22 7 27 18 0 0 48 45 12
2017 Administration and operations 50 31 7 7 4 1 1 82 11 159
2017 Human resources 47 27 9 11 5 1 1 75 16 239
2017 Financial management 46 34 10 6 3 0 1 81 9 164
2017 Procurement 60 29 0 11 0 0 0 89 11 22
2017 Real property 48 30 8 14 0 0 0 78 14 13
2017 Information management 34 39 11 11 5 0 0 73 16 36
2017 Information technology 43 38 7 7 3 3 0 83 10 101
2017 Internal audit 56 15 8 18 3 0 0 72 20 39
2017 Evaluation 50 25 0 8 8 0 8 82 18 12
2017 Data sciences 57 36 0 7 0 0 0 93 7 14
2017 Policy 40 32 12 11 4 0 0 73 15 286
2017 Project management 48 29 8 9 5 2 0 78 14 64
2017 None of the above 36 29 5 19 11 0 0 65 30 78
2014 Client contact centre 54 37 9 0 0 0 0 91 0 11
2014 Federal regulators 41 45 4 9 0 0 0 86 9 22
2014 Communications or public affairs 44 32 16 5 2 1 0 77 8 81
2014 Access to information and privacy 44 5 26 6 16 5 0 51 23 19
2014 Security 34 34 20 6 6 0 0 68 12 35
2014 Legal services 50 11 18 11 6 0 6 64 18 18
2014 Administration and operations 44 34 8 9 5 0 0 78 14 213
2014 Human resources 48 35 8 8 1 0 0 83 9 262
2014 Financial management 40 35 8 10 5 1 1 76 15 192
2014 Procurement 42 25 22 7 3 0 0 67 11 28
2014 Real property 27 39 14 13 7 0 0 67 20 15
2014 Information management 34 41 11 9 2 0 3 78 11 63
2014 Information technology 39 32 8 16 4 0 0 72 20 114
2014 Internal audit 52 30 8 8 3 0 0 82 10 39
2014 Evaluation 47 21 16 6 10 0 0 68 16 19
2014 Other services to the public 49 28 14 9 0 0 0 78 9 14
2014 None of the above 37 31 11 14 6 0 1 69 21 241

Question 6. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 43 33 25 0 0 0 0 75 0 19
2017 Federal regulators 36 64 0 0 0 0 0 100 0 19
2017 Communications or public affairs 46 35 5 11 3 0 0 81 14 72
2017 Access to information and privacy 20 35 31 0 14 0 0 55 14 15
2017 Security 33 45 11 6 6 0 0 78 12 18
2017 Legal services 9 14 32 37 7 0 0 24 44 12
2017 Administration and operations 39 39 12 5 4 0 0 78 9 158
2017 Human resources 37 35 13 9 6 1 0 72 15 241
2017 Financial management 43 38 8 9 3 0 0 80 12 164
2017 Procurement 37 51 4 7 0 0 0 89 7 22
2017 Real property 56 22 15 7 0 0 0 78 7 13
2017 Information management 34 29 19 16 3 0 0 62 18 36
2017 Information technology 39 35 13 7 6 0 0 74 13 101
2017 Internal audit 55 27 8 5 5 0 0 82 10 39
2017 Evaluation 50 17 17 16 0 0 0 67 16 12
2017 Data sciences 35 43 0 14 7 0 0 78 22 14
2017 Policy 41 38 11 6 4 0 0 79 10 283
2017 Project management 40 41 3 5 11 0 0 82 15 64
2017 None of the above 38 38 13 8 3 0 0 76 11 78
2014 Client contact centre 35 30 27 0 9 0 0 64 9 11
2014 Federal regulators 46 31 4 14 5 0 0 77 18 22
2014 Communications or public affairs 36 41 14 8 1 0 0 76 10 80
2014 Access to information and privacy 28 30 22 6 15 0 0 57 21 19
2014 Security 32 36 11 15 6 0 0 69 20 35
2014 Legal services 12 61 11 6 11 0 0 72 17 18
2014 Administration and operations 34 37 16 9 3 0 0 72 12 213
2014 Human resources 33 41 13 9 3 0 0 75 12 262
2014 Financial management 41 32 16 7 4 0 0 73 12 194
2014 Procurement 26 29 18 13 10 3 0 57 24 28
2014 Real property 40 47 0 12 0 0 0 88 12 15
2014 Information management 26 49 8 16 0 0 0 76 16 63
2014 Information technology 28 45 13 8 3 1 1 75 12 114
2014 Internal audit 49 31 15 5 0 0 0 79 5 39
2014 Evaluation 42 42 10 5 0 0 0 84 5 19
2014 Other services to the public 37 34 14 7 9 0 0 71 15 14
2014 None of the above 31 40 12 9 7 1 1 71 16 241

Question 7. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 38 37 12 12 0 0 0 75 12 19
2017 Federal regulators 58 42 0 0 0 0 0 100 0 19
2017 Communications or public affairs 48 39 6 5 1 0 1 87 7 72
2017 Access to information and privacy 18 47 22 0 13 0 0 66 13 16
2017 Security 28 55 11 6 0 0 0 83 6 18
2017 Legal services 9 29 29 25 7 0 0 38 32 12
2017 Administration and operations 42 39 10 6 2 0 0 82 8 159
2017 Human resources 44 35 12 6 3 0 0 79 9 240
2017 Financial management 41 43 8 6 2 0 0 84 8 164
2017 Procurement 49 46 0 5 0 0 0 95 5 22
2017 Real property 55 30 7 8 0 0 0 85 8 13
2017 Information management 28 48 5 8 10 0 0 76 18 36
2017 Information technology 47 33 7 6 4 2 1 82 10 101
2017 Internal audit 60 27 5 5 2 0 0 87 8 39
2017 Evaluation 67 0 17 16 0 0 0 67 16 12
2017 Data sciences 42 43 7 0 7 0 0 86 7 14
2017 Policy 49 34 10 5 3 0 0 83 7 286
2017 Project management 40 44 8 8 0 0 0 85 8 64
2017 None of the above 52 31 7 6 4 0 0 84 10 78
2014 Client contact centre 28 46 26 0 0 0 0 74 0 11
2014 Federal regulators 46 41 9 0 4 0 0 87 4 22
2014 Communications or public affairs 44 41 10 4 1 0 0 85 5 81
2014 Access to information and privacy 18 30 26 0 26 0 0 47 26 19
2014 Security 44 30 8 12 6 0 0 74 18 35
2014 Legal services 44 28 17 11 0 0 0 72 11 18
2014 Administration and operations 36 44 9 6 5 0 0 80 11 212
2014 Human resources 44 37 10 8 2 0 0 81 10 262
2014 Financial management 44 41 8 4 3 0 0 85 6 193
2014 Procurement 41 29 14 10 3 3 0 72 14 28
2014 Real property 27 54 7 12 0 0 0 81 12 15
2014 Information management 33 49 5 8 5 0 0 82 13 63
2014 Information technology 37 42 14 4 3 1 0 79 7 114
2014 Internal audit 57 32 8 3 0 0 0 90 3 39
2014 Evaluation 32 42 21 5 0 0 0 73 5 19
2014 Other services to the public 43 28 14 15 0 0 0 71 15 14
2014 None of the above 42 37 12 6 4 0 0 79 10 241
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 57 26 8 10 0 0 0 83 10 19
2017 Federal regulators 85 10 0 5 0 0 0 95 5 19
2017 Communications or public affairs 58 25 3 9 4 0 1 84 13 72
2017 Access to information and privacy 33 31 7 13 11 5 0 68 25 16
2017 Security 44 28 17 11 0 0 0 72 11 18
2017 Legal services 25 32 24 19 0 0 0 57 19 11
2017 Administration and operations 64 20 4 5 7 1 0 84 12 158
2017 Human resources 60 19 6 8 6 0 0 80 14 237
2017 Financial management 55 29 10 5 1 0 0 84 6 164
2017 Procurement 68 19 5 3 4 0 0 87 7 22
2017 Real property 62 23 0 15 0 0 0 85 15 13
2017 Information management 58 33 0 6 3 0 0 92 8 36
2017 Information technology 56 26 9 4 4 0 0 83 8 101
2017 Internal audit 65 10 3 8 10 4 0 78 19 39
2017 Evaluation 75 17 0 8 0 0 0 92 8 12
2017 Data sciences 50 28 0 14 7 0 0 78 22 14
2017 Policy 59 23 6 9 3 1 0 83 11 285
2017 Project management 65 20 4 5 6 0 0 85 11 64
2017 None of the above 53 25 9 7 4 0 2 79 11 78

Question 9. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 47 26 21 5 0 0 0 74 5 19
2017 Federal regulators 59 31 5 0 5 0 0 90 5 19
2017 Communications or public affairs 61 21 6 4 4 1 1 85 8 72
2017 Access to information and privacy 45 31 0 18 5 0 0 77 23 16
2017 Security 44 28 17 11 0 0 0 72 11 18
2017 Legal services 38 19 16 27 0 0 0 57 27 11
2017 Administration and operations 67 18 4 5 5 1 0 85 10 156
2017 Human resources 63 19 6 5 6 1 0 83 11 237
2017 Financial management 59 25 12 4 1 0 0 84 5 164
2017 Procurement 59 24 9 3 4 0 0 83 7 22
2017 Real property 55 30 0 7 8 0 0 85 15 13
2017 Information management 61 22 11 3 3 0 0 83 6 36
2017 Information technology 58 22 8 7 3 1 1 82 10 101
2017 Internal audit 67 13 3 5 10 3 0 81 16 39
2017 Evaluation 66 26 0 8 0 0 0 92 8 12
2017 Data sciences 43 28 7 14 7 0 0 72 22 14
2017 Policy 60 22 9 5 3 1 0 82 8 284
2017 Project management 71 12 11 2 5 0 0 83 6 64
2017 None of the above 61 21 7 6 3 0 2 84 9 78

Question 10. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 42 9 41 0 8 0 0 52 8 19
2017 Federal regulators 31 53 5 10 0 0 0 84 10 19
2017 Communications or public affairs 32 39 12 8 10 0 0 71 18 72
2017 Access to information and privacy 12 28 25 5 29 0 0 40 34 16
2017 Security 34 33 16 11 6 0 0 66 17 18
2017 Legal services 10 7 16 40 27 0 0 18 67 11
2017 Administration and operations 47 26 9 11 6 1 0 73 17 158
2017 Human resources 37 31 11 9 11 0 0 68 21 237
2017 Financial management 37 32 13 13 5 1 0 70 18 164
2017 Procurement 41 40 8 7 4 0 0 81 11 22
2017 Real property 41 29 0 29 0 0 0 71 29 13
2017 Information management 28 34 19 11 8 0 0 62 19 36
2017 Information technology 40 33 9 9 8 1 0 74 17 101
2017 Internal audit 51 23 8 10 8 0 0 74 18 39
2017 Evaluation 58 17 0 17 8 0 0 75 25 12
2017 Data sciences 43 29 14 14 0 0 0 72 14 14
2017 Policy 38 31 12 11 8 1 0 69 19 285
2017 Project management 43 28 6 9 14 0 0 71 23 64
2017 None of the above 43 23 9 12 13 0 0 67 25 78

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 40 43 5 8 0 5 0 87 8 19
2017 Federal regulators 32 32 26 0 5 5 0 67 6 19
2017 Communications or public affairs 46 35 6 11 1 0 0 81 13 71
2017 Access to information and privacy 31 25 13 24 7 0 0 56 31 16
2017 Security 41 29 24 6 0 0 0 70 6 17
2017 Legal services 10 23 48 7 11 0 0 33 19 11
2017 Administration and operations 47 31 14 4 2 1 0 80 6 157
2017 Human resources 39 42 7 7 4 1 0 82 11 236
2017 Financial management 42 32 15 5 4 3 0 76 9 162
2017 Procurement 36 37 20 7 0 0 0 73 7 22
2017 Real property 36 49 15 0 0 0 0 85 0 13
2017 Information management 19 35 27 16 3 0 0 54 19 36
2017 Information technology 36 30 17 9 6 2 0 67 15 100
2017 Internal audit 34 41 10 8 3 4 0 78 11 39
2017 Evaluation 50 25 16 8 0 0 0 75 8 12
2017 Data sciences 21 50 0 14 7 7 0 77 23 14
2017 Policy 33 42 13 7 2 2 0 77 10 285
2017 Project management 45 24 12 11 6 2 0 70 18 64
2017 None of the above 48 30 10 6 4 1 0 79 10 77

Question 12. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 17 28 24 26 5 0 0 45 31 19
2017 Federal regulators 5 31 47 16 0 0 0 37 16 19
2017 Communications or public affairs 1 19 48 24 8 0 0 20 32 70
2017 Access to information and privacy 0 5 60 15 20 0 0 5 34 16
2017 Security 11 16 51 21 0 0 0 28 21 18
2017 Legal services 0 11 37 37 15 0 0 11 52 12
2017 Administration and operations 4 19 43 26 8 0 0 23 34 157
2017 Human resources 4 17 42 24 13 0 0 22 36 239
2017 Financial management 4 20 43 24 9 0 0 24 33 162
2017 Procurement 10 20 49 17 4 0 0 30 21 21
2017 Real property 15 20 22 43 0 0 0 35 43 13
2017 Information management 6 17 47 20 11 0 0 23 31 35
2017 Information technology 4 18 39 24 15 0 0 22 39 99
2017 Internal audit 0 24 48 17 10 0 0 24 28 39
2017 Evaluation 0 17 33 25 25 0 0 17 50 12
2017 Data sciences 0 29 29 36 7 0 0 29 42 14
2017 Policy 2 17 46 26 8 0 0 20 34 281
2017 Project management 0 12 45 32 11 0 0 12 43 64
2017 None of the above 7 10 41 28 14 1 0 17 42 77

Question 13. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 8 14 37 14 27 0 0 41 22 19
2017 Federal regulators 0 16 47 31 5 0 0 37 16 19
2017 Communications or public affairs 5 18 54 15 8 0 0 23 23 71
2017 Access to information and privacy 13 53 22 13 0 0 0 13 65 16
2017 Security 6 32 34 11 17 0 0 28 38 18
2017 Legal services 7 40 36 18 0 0 0 18 47 12
2017 Administration and operations 7 21 44 17 9 1 0 27 29 157
2017 Human resources 11 24 44 15 6 0 0 21 35 235
2017 Financial management 6 23 43 23 4 0 1 27 29 164
2017 Procurement 0 7 59 30 4 0 0 34 7 22
2017 Real property 8 17 17 31 27 0 0 58 25 11
2017 Information management 2 34 35 25 3 0 0 28 37 36
2017 Information technology 14 23 36 18 8 0 0 27 37 98
2017 Internal audit 13 5 55 24 3 0 0 27 18 39
2017 Evaluation 28 9 27 36 0 0 0 36 37 11
2017 Data sciences 0 28 28 29 14 0 0 43 28 14
2017 Policy 9 26 42 19 5 0 0 23 34 283
2017 Project management 16 23 36 24 2 0 0 25 39 64
2017 None of the above 13 28 34 20 3 1 0 24 42 77
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Client contact centre 0 100 19
2017 Communications or public affairs 31 69 72
2017 Access to information and privacy 29 71 16
2017 Legal services 42 58 12
2017 Administration and operations 21 79 159
2017 Human resources 21 79 238
2017 Financial management 18 82 160
2017 Information management 25 75 36
2017 Information technology 20 80 98
2017 Internal audit 13 87 39
2017 Policy 19 81 283
2017 Project management 20 80 64
2017 None of the above 14 86 78
2014 Communications or public affairs 20 80 81
2014 Access to information and privacy 30 70 19
2014 Security 18 82 35
2014 Administration and operations 14 86 214
2014 Human resources 14 86 262
2014 Financial management 15 85 194
2014 Procurement 34 66 28
2014 Information management 13 87 63
2014 Information technology 13 87 114
2014 Internal audit 18 82 39
2014 None of the above 21 79 241

Question 15a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 Communications or public affairs 36 22
2017 Administration and operations 37 33
2017 Human resources 39 51
2017 Financial management 44 30
2017 Information technology 41 18
2017 Policy 32 52
2014 Communications or public affairs 44 16
2014 Administration and operations 44 29
2014 Financial management 32 29
2014 Procurement 77 10
2014 Information technology 39 15
2014 None of the above 42 50

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 Communications or public affairs 62 22
2017 Administration and operations 73 33
2017 Human resources 80 51
2017 Financial management 69 30
2017 Information technology 71 18
2017 Policy 78 52
2014 Communications or public affairs 81 16
2014 Administration and operations 67 29
2014 Human resources 86 36
2014 Financial management 72 29
2014 Procurement 81 10
2014 Information technology 73 15
2014 None of the above 68 50

Question 15c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 Communications or public affairs 0 22
2017 Human resources 10 51
2017 Information technology 0 18
2017 Project management 0 13
2017 None of the above 0 10
2014 Procurement 0 10
2014 None of the above 0 50

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 Communications or public affairs 0 22
2017 Administration and operations 0 33
2017 Human resources 0 50
2017 Financial management 0 30
2017 Information technology 0 18
2017 Policy 0 52
2017 Project management 0 13
2017 None of the above 0 10
2014 Communications or public affairs 0 16
2014 Administration and operations 0 29
2014 Human resources 0 36
2014 Financial management 0 29
2014 Procurement 0 10
2014 Information technology 0 15
2014 None of the above 0 50

Question 15e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 Information technology 0 18
2017 Project management 0 13
2014 Communications or public affairs 0 16

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 Administration and operations 0 33
2017 Human resources 0 50
2017 Financial management 0 30
2017 Information technology 0 18
2017 Policy 0 52
2017 Project management 0 13
2017 None of the above 0 10
2014 Administration and operations 0 29
2014 Procurement 0 10
2014 Information technology 0 15
2014 None of the above 0 50

Question 15g. From whom did you experience harassment on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 Administration and operations 0 33
2017 Financial management 0 30
2017 Information technology 0 18
2017 Project management 0 13
2014 Communications or public affairs 0 16
2014 Administration and operations 0 29
2014 Human resources 0 36
2014 Financial management 0 29
2014 Procurement 0 10
2014 Information technology 0 15
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Communications or public affairs 12 88 71
2017 Administration and operations 9 91 159
2017 Human resources 8 92 239
2017 Financial management 10 90 163
2017 Information technology 11 89 100
2017 Policy 13 87 283
2017 None of the above 6 94 78
2014 Communications or public affairs 7 93 81
2014 Administration and operations 7 93 213
2014 Human resources 7 93 262
2014 Financial management 8 92 193
2014 Procurement 25 75 27
2014 Real property 0 100 15
2014 Information management 10 90 63
2014 Information technology 4 96 114
2014 None of the above 9 91 241

Question 17a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 Human resources 52 20
2017 Financial management 37 16
2017 Policy 35 36
2014 Administration and operations 40 15
2014 None of the above 46 21

Question 17b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 Administration and operations 58 14
2014 Administration and operations 74 15
2014 Human resources 81 17
2014 Financial management 78 14
2014 None of the above 72 21

Question 17c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 Information technology 0 10
2014 Administration and operations 0 15
2014 None of the above 0 21

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 Administration and operations 0 14
2017 Human resources 0 20
2017 Financial management 0 16
2017 Information technology 0 10
2017 Policy 0 36
2014 Administration and operations 0 15
2014 Human resources 0 17
2014 Financial management 0 14
2014 None of the above 0 21

Question 17e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 Human resources 0 20
2017 Information technology 0 10
2014 Human resources 0 17
2014 Financial management 0 14

Question 17f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 Financial management 0 16
2017 Information technology 0 10
2014 Administration and operations 0 15
2014 Financial management 0 14
2014 None of the above 0 21

Question 17g. From whom did you experience discrimination on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 Administration and operations 0 14
2017 Information technology 0 10
2014 Financial management 0 14