2017 Public Service Employee Annual Survey Results for Immigration and Refugee Board of Canada by Question 28. In which province or territory do you work? (Mark one only.)

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 50 33 6 3 6 2 0 85 9 177
2017 Ontario (excluding National Capital Region) 42 34 9 7 3 4 0 79 11 184
2017 Quebec (excluding National Capital Region) 39 34 12 5 7 4 0 76 12 108
2017 British Columbia 34 40 11 7 2 3 2 78 10 60
2014 National Capital Region 46 31 11 3 2 6 1 83 5 193
2014 Ontario (excluding National Capital Region) 43 30 14 5 5 4 0 76 10 242
2014 Quebec (excluding National Capital Region) 33 49 9 4 1 5 0 86 5 144
2014 British Columbia 44 35 9 7 3 3 0 81 10 81
2014 Alberta 77 14 9 0 0 0 0 91 0 13
2014 Outside of Canada 70 17 3 3 6 0 3 88 9 28

Question 2. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 48 36 4 4 7 1 0 84 11 178
2017 Ontario (excluding National Capital Region) 30 47 7 9 7 0 0 77 16 186
2017 Quebec (excluding National Capital Region) 35 36 12 12 4 0 0 71 17 107
2017 British Columbia 42 33 8 12 6 0 0 74 18 59
2014 National Capital Region 55 36 4 3 2 0 0 92 5 193
2014 Ontario (excluding National Capital Region) 49 31 9 7 3 1 0 81 10 242
2014 Quebec (excluding National Capital Region) 45 41 7 5 2 0 0 86 7 144
2014 British Columbia 48 41 7 3 1 0 0 89 4 81
2014 Alberta 49 30 6 15 0 0 0 79 15 13
2014 Outside of Canada 72 14 5 0 6 0 3 88 6 28

Question 3. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 45 33 12 5 5 1 0 78 10 177
2017 Ontario (excluding National Capital Region) 31 36 12 14 6 1 0 68 21 184
2017 Quebec (excluding National Capital Region) 31 30 20 12 7 0 0 61 19 108
2017 British Columbia 36 40 10 9 3 0 2 78 12 60
2014 National Capital Region 42 35 13 6 2 0 1 78 9 191
2014 Ontario (excluding National Capital Region) 24 34 17 13 12 0 0 58 25 242
2014 Quebec (excluding National Capital Region) 22 38 20 12 7 0 1 61 19 144
2014 British Columbia 28 42 14 11 6 0 0 70 17 81
2014 Alberta 8 47 22 0 22 0 0 55 22 13
2014 Outside of Canada 58 26 11 5 0 0 0 83 5 28

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 34 40 12 8 6 1 0 74 13 178
2017 Ontario (excluding National Capital Region) 23 40 13 12 10 2 0 64 23 184
2017 Quebec (excluding National Capital Region) 25 36 16 13 9 0 0 61 22 108
2017 British Columbia 31 34 14 10 8 2 0 67 18 60

Question 5. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 51 31 4 5 7 0 1 83 12 178
2017 Ontario (excluding National Capital Region) 42 30 10 11 6 1 1 73 17 185
2017 Quebec (excluding National Capital Region) 25 34 24 8 6 1 2 61 14 108
2017 British Columbia 35 35 9 14 6 2 0 71 20 60
2014 National Capital Region 54 29 7 6 3 0 1 84 9 193
2014 Ontario (excluding National Capital Region) 33 32 14 13 7 0 1 66 20 242
2014 Quebec (excluding National Capital Region) 30 31 14 10 10 1 5 64 20 143
2014 British Columbia 47 31 11 5 7 0 0 78 11 81
2014 Alberta 33 25 6 30 6 0 0 58 36 13
2014 Outside of Canada 50 25 8 17 0 0 0 76 17 28

Question 6. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 45 31 9 6 8 1 0 77 14 179
2017 Ontario (excluding National Capital Region) 27 40 13 12 9 0 0 67 21 186
2017 Quebec (excluding National Capital Region) 24 36 15 17 7 0 0 61 24 106
2017 British Columbia 33 36 12 11 8 0 0 69 19 60
2014 National Capital Region 32 44 11 10 3 0 0 76 13 193
2014 Ontario (excluding National Capital Region) 33 31 15 14 6 0 0 64 20 242
2014 Quebec (excluding National Capital Region) 28 43 13 11 5 0 0 71 16 143
2014 British Columbia 32 36 16 14 3 0 0 68 16 81
2014 Alberta 43 22 15 6 13 0 0 65 20 13
2014 Outside of Canada 58 19 14 3 6 0 0 78 9 28

Question 7. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 45 34 11 3 5 1 0 80 8 178
2017 Ontario (excluding National Capital Region) 42 39 7 9 3 0 0 82 12 185
2017 Quebec (excluding National Capital Region) 49 38 7 3 1 1 0 89 4 108
2017 British Columbia 39 28 14 12 7 0 0 68 18 59
2014 National Capital Region 48 37 10 3 3 1 0 85 6 193
2014 Ontario (excluding National Capital Region) 42 37 13 5 3 0 0 79 8 242
2014 Quebec (excluding National Capital Region) 44 42 9 1 2 1 0 87 4 143
2014 British Columbia 44 32 12 8 4 1 0 77 12 81
2014 Alberta 56 30 0 13 0 0 0 87 13 13
2014 Outside of Canada 65 24 5 6 0 0 0 89 6 28
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 61 22 7 4 6 0 0 83 10 178
2017 Ontario (excluding National Capital Region) 60 26 4 4 6 0 0 86 9 183
2017 Quebec (excluding National Capital Region) 48 37 6 7 2 0 0 85 10 107
2017 British Columbia 54 20 5 18 3 0 0 74 21 60

Question 9. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 60 22 6 4 8 0 0 82 12 179
2017 Ontario (excluding National Capital Region) 59 24 9 4 4 0 0 84 7 182
2017 Quebec (excluding National Capital Region) 41 36 9 9 4 1 0 78 13 106
2017 British Columbia 52 23 12 9 3 1 0 76 12 60

Question 10. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 38 35 11 8 8 0 0 73 16 178
2017 Ontario (excluding National Capital Region) 30 33 11 14 11 1 0 64 25 183
2017 Quebec (excluding National Capital Region) 28 26 14 21 9 1 0 55 31 107
2017 British Columbia 32 24 21 17 4 2 0 58 21 60

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 28 35 20 7 8 2 0 64 15 177
2017 Ontario (excluding National Capital Region) 24 29 24 14 8 1 0 54 22 182
2017 Quebec (excluding National Capital Region) 16 33 24 19 5 1 1 51 24 107
2017 British Columbia 30 43 17 5 4 0 0 73 9 59

Question 12. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 7 22 42 19 10 0 0 29 29 175
2017 Ontario (excluding National Capital Region) 6 14 44 24 10 1 2 21 35 180
2017 Quebec (excluding National Capital Region) 7 14 36 28 14 0 0 21 43 107
2017 British Columbia 2 17 48 22 11 0 0 19 33 58

Question 13. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 8 18 40 26 7 0 1 33 26 176
2017 Ontario (excluding National Capital Region) 8 17 46 21 8 0 1 29 25 183
2017 Quebec (excluding National Capital Region) 8 25 31 23 12 0 1 36 33 107
2017 British Columbia 6 22 44 19 6 0 2 26 29 58
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 National Capital Region 22 78 176
2017 Ontario (excluding National Capital Region) 18 82 184
2017 Quebec (excluding National Capital Region) 16 84 103
2017 British Columbia 21 79 60
2014 National Capital Region 21 79 193
2014 Ontario (excluding National Capital Region) 22 78 242
2014 Quebec (excluding National Capital Region) 13 87 143
2014 British Columbia 12 88 81

Question 15a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 National Capital Region 54 37
2017 Ontario (excluding National Capital Region) 63 30
2017 Quebec (excluding National Capital Region) 47 16
2014 National Capital Region 50 40
2014 Ontario (excluding National Capital Region) 60 52
2014 Quebec (excluding National Capital Region) 41 19

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 National Capital Region 60 37
2017 Ontario (excluding National Capital Region) 46 30
2017 Quebec (excluding National Capital Region) 39 16
2017 British Columbia 45 11
2014 National Capital Region 50 40
2014 Ontario (excluding National Capital Region) 39 52
2014 Quebec (excluding National Capital Region) 59 19

Question 15c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 National Capital Region 18 37
2017 British Columbia 0 11
2014 Ontario (excluding National Capital Region) 11 52
2014 Quebec (excluding National Capital Region) 0 19

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 National Capital Region 0 37
2017 Ontario (excluding National Capital Region) 0 30
2017 Quebec (excluding National Capital Region) 0 16
2017 British Columbia 0 11
2014 National Capital Region 0 40
2014 Quebec (excluding National Capital Region) 0 19

Question 15e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 British Columbia 0 11

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 National Capital Region 0 37
2017 Ontario (excluding National Capital Region) 15 30
2014 National Capital Region 0 40
2014 Ontario (excluding National Capital Region) 9 52
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 National Capital Region 12 88 177
2017 Ontario (excluding National Capital Region) 15 85 185
2017 Quebec (excluding National Capital Region) 17 83 108
2017 British Columbia 10 90 60
2014 National Capital Region 5 95 193
2014 Ontario (excluding National Capital Region) 9 91 242
2014 Quebec (excluding National Capital Region) 4 96 144
2014 Alberta 0 100 13

Question 17a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 National Capital Region 41 21
2017 Ontario (excluding National Capital Region) 50 26
2014 Ontario (excluding National Capital Region) 24 21

Question 17b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 National Capital Region 79 21
2017 Ontario (excluding National Capital Region) 61 26
2017 Quebec (excluding National Capital Region) 71 17
2014 Ontario (excluding National Capital Region) 74 21

Question 17c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 Ontario (excluding National Capital Region) 0 26

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 National Capital Region 0 21
2017 Ontario (excluding National Capital Region) 0 26
2017 Quebec (excluding National Capital Region) 0 17
2014 Ontario (excluding National Capital Region) 0 21

Question 17e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 Quebec (excluding National Capital Region) 0 17

Question 17f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 National Capital Region 0 21
2014 Ontario (excluding National Capital Region) 0 21