2017 Public Service Employee Annual Survey Results for Immigration and Refugee Board of Canada by Question 19. What is your current employee status?

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 43 36 10 6 3 3 0 81 9 433
2017 Term 42 29 13 5 3 4 3 77 9 41
2017 Casual 34 39 6 0 18 4 0 76 18 25
2017 Governor in Council appointment 47 34 3 6 9 0 0 81 16 32
2014 Indeterminate (permanent) 42 34 12 5 3 4 0 80 8 557
2014 Term 51 33 8 4 2 4 0 86 6 61
2014 Casual 51 25 6 0 3 13 3 90 3 37
2014 Governor in Council appointment 44 37 7 0 2 10 0 89 3 41

Question 2. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 36 43 8 9 5 0 0 78 13 434
2017 Term 44 31 9 4 11 0 0 76 15 41
2017 Casual 39 36 0 8 18 0 0 75 25 25
2017 Governor in Council appointment 32 37 6 15 9 0 0 69 25 32
2014 Indeterminate (permanent) 49 35 7 5 3 0 0 84 8 557
2014 Term 55 36 5 3 0 0 0 91 3 61
2014 Casual 66 31 0 0 3 0 0 97 3 37
2014 Governor in Council appointment 51 39 5 5 0 0 0 90 5 41
2011 Indeterminate (permanent) 35 38 12 8 6 0 0 74 14 565
2011 Term 44 42 8 3 2 1 0 87 5 76
2011 Governor in Council appointment 36 37 11 14 1 1 0 73 15 83
2008 Indeterminate (permanent) 36 38 12 7 6 1 0 75 13 526
2008 Term 35 44 12 9 0 0 0 79 9 50
2008 Casual 67 26 0 0 7 0 0 93 7 16
2008 Governor in Council appointment 58 30 4 8 0 0 0 88 8 50

Question 3. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 36 35 14 11 5 0 0 71 15 434
2017 Term 30 40 8 8 11 2 0 72 20 40
2017 Casual 44 21 8 10 13 0 5 68 24 25
2017 Governor in Council appointment 19 41 22 15 3 0 0 59 18 32
2014 Indeterminate (permanent) 30 36 15 11 7 0 0 67 18 555
2014 Term 24 40 15 9 8 0 3 66 18 61
2014 Casual 30 32 25 3 10 0 0 62 13 37
2014 Governor in Council appointment 24 32 17 20 5 0 2 58 25 41

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 28 38 15 12 7 1 0 66 19 434
2017 Term 25 46 10 7 9 2 0 73 16 41
2017 Casual 33 26 13 3 23 3 0 60 26 25
2017 Governor in Council appointment 22 44 12 16 6 0 0 66 22 32

Question 5. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 41 33 11 9 5 1 1 75 14 435
2017 Term 43 30 11 7 7 2 0 75 15 41
2017 Casual 44 33 5 6 13 0 0 76 19 25
2017 Governor in Council appointment 22 34 19 9 13 0 3 58 23 32
2014 Indeterminate (permanent) 40 31 11 11 6 0 1 72 18 557
2014 Term 37 40 11 2 5 2 4 82 7 60
2014 Casual 48 25 18 0 3 0 6 77 3 37
2014 Governor in Council appointment 27 24 17 15 15 0 2 53 30 41
2011 Indeterminate (permanent) 37 36 13 8 4 1 1 75 12 567
2011 Term 38 32 13 7 6 1 1 73 13 76
2011 Governor in Council appointment 10 36 11 19 24 0 0 46 43 84

Question 6. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 31 37 13 12 6 0 0 68 19 436
2017 Term 36 36 11 4 14 0 0 71 18 40
2017 Casual 42 28 5 3 23 0 0 70 25 25
2017 Governor in Council appointment 28 38 9 16 9 0 0 65 25 32
2014 Indeterminate (permanent) 31 37 13 14 5 0 0 68 19 556
2014 Term 29 40 22 8 2 0 0 69 10 61
2014 Casual 63 21 11 5 0 0 0 84 5 37
2014 Governor in Council appointment 32 51 7 7 2 0 0 83 10 41
2011 Indeterminate (permanent) 25 39 17 12 7 0 0 64 19 568
2011 Term 27 31 20 16 5 1 0 59 21 76
2011 Governor in Council appointment 27 46 13 11 3 0 1 73 13 84
2008 Indeterminate (permanent) 28 40 15 11 5 1 0 69 17 525
2008 Term 36 37 14 9 2 2 0 74 11 50
2008 Casual 59 34 0 0 7 0 0 93 7 16
2008 Governor in Council appointment 54 30 6 8 2 0 0 84 10 50

Question 7. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 43 38 9 6 3 1 0 82 9 434
2017 Term 44 36 8 8 3 0 0 81 11 41
2017 Casual 44 24 4 5 23 0 0 69 28 25
2017 Governor in Council appointment 56 28 6 9 0 0 0 84 9 32
2014 Indeterminate (permanent) 45 36 11 4 3 1 0 82 7 556
2014 Term 34 48 13 4 1 0 0 82 5 61
2014 Casual 52 37 8 0 3 0 0 89 3 37
2014 Governor in Council appointment 63 27 2 7 0 0 0 90 7 41
2011 Indeterminate (permanent) 39 42 11 5 3 0 0 81 8 568
2011 Term 33 37 12 11 7 0 0 70 18 76
2011 Governor in Council appointment 63 29 5 1 1 0 0 93 3 84
2008 Indeterminate (permanent) 43 38 11 4 4 0 0 81 8 523
2008 Term 39 42 15 2 2 0 0 81 4 50
2008 Casual 67 19 0 14 0 0 0 86 14 16
2008 Governor in Council appointment 80 20 0 0 0 0 0 100 0 50
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 55 28 6 7 4 0 0 83 11 432
2017 Term 66 16 2 5 10 0 0 83 15 41
2017 Casual 58 14 11 5 13 0 0 72 18 25
2017 Governor in Council appointment 54 36 0 10 0 0 0 90 10 31

Question 9. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 52 28 10 6 4 0 0 80 10 431
2017 Term 74 12 2 2 10 0 0 86 12 41
2017 Casual 53 20 11 3 13 0 0 73 16 25
2017 Governor in Council appointment 51 29 10 7 3 0 0 80 10 31

Question 10. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 30 31 13 15 9 1 0 62 24 432
2017 Term 35 33 7 22 3 0 0 68 25 41
2017 Casual 48 34 6 0 13 0 0 82 13 25
2017 Governor in Council appointment 29 22 26 10 13 0 0 51 23 31

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 23 36 23 11 6 1 1 60 17 429
2017 Term 36 29 8 21 5 2 0 66 26 41
2017 Casual 27 14 20 15 16 8 0 45 33 25
2017 Governor in Council appointment 16 36 29 13 7 0 0 52 20 31

Question 12. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 5 16 44 24 10 0 1 22 34 425
2017 Term 3 17 50 12 15 2 0 20 28 40
2017 Casual 17 28 35 13 5 0 3 46 19 25
2017 Governor in Council appointment 0 10 27 36 27 0 0 10 63 30

Question 13. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 7 22 43 22 6 0 1 28 29 429
2017 Term 10 8 46 23 14 0 0 37 18 40
2017 Casual 5 5 29 28 33 0 0 61 10 25
2017 Governor in Council appointment 20 23 29 22 7 0 0 29 42 31
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 20 80 429
2017 Term 18 82 40
2017 Governor in Council appointment 17 83 30
2014 Indeterminate (permanent) 20 80 557
2014 Term 17 83 61

Question 15a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 Indeterminate (permanent) 59 81
2014 Indeterminate (permanent) 49 108
2014 Term 81 11

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 Indeterminate (permanent) 53 81
2014 Indeterminate (permanent) 52 108

Question 15c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 Indeterminate (permanent) 11 81
2014 Indeterminate (permanent) 8 108

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 Indeterminate (permanent) 0 81
2014 Term 0 11

Question 15g. From whom did you experience harassment on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 Indeterminate (permanent) 6 81
2014 Indeterminate (permanent) 5 108
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 14 86 434
2017 Term 13 87 41
2017 Governor in Council appointment 19 81 32
2014 Indeterminate (permanent) 6 94 556

Question 17a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 Indeterminate (permanent) 42 55
2014 Indeterminate (permanent) 17 34

Question 17b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 Indeterminate (permanent) 73 55
2014 Indeterminate (permanent) 81 34

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 Indeterminate (permanent) 0 55
2014 Indeterminate (permanent) 0 34

Question 17g. From whom did you experience discrimination on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 Indeterminate (permanent) 13 55
2014 Indeterminate (permanent) 16 34