2017 Public Service Employee Annual Survey Results for Immigration and Refugee Board of Canada by Question 23. Are you a supervisor?

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 54 34 4 5 3 1 0 89 8 106
2017 Non-supervisor 41 34 11 6 4 4 0 78 11 402
2014 Supervisor 53 33 8 4 0 2 0 88 4 134
2014 Non-supervisor 41 34 12 4 4 5 0 80 8 572

Question 2. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 46 41 3 7 3 0 0 87 10 107
2017 Non-supervisor 36 40 8 10 6 0 0 76 16 401
2014 Supervisor 62 29 1 6 1 0 0 91 7 134
2014 Non-supervisor 48 36 8 5 3 0 0 85 7 572
2011 Supervisor 40 44 10 3 4 0 0 84 6 157
2011 Non-supervisor 35 37 12 9 5 1 0 73 14 569
2008 Supervisor 47 36 8 6 2 1 0 84 8 142
2008 Non-supervisor 38 37 11 8 5 1 0 76 13 504

Question 3. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 47 37 9 7 0 0 0 84 7 106
2017 Non-supervisor 32 34 15 11 7 0 0 67 18 402
2014 Supervisor 46 35 7 10 3 0 0 81 13 134
2014 Non-supervisor 26 36 18 11 8 0 1 63 19 573

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 35 45 9 9 3 0 0 79 11 106
2017 Non-supervisor 26 38 15 11 9 1 0 64 20 401

Question 5. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 41 37 9 9 5 0 0 78 13 106
2017 Non-supervisor 40 31 12 9 6 1 1 73 15 402
2014 Supervisor 50 31 8 9 3 0 0 81 11 134
2014 Non-supervisor 38 31 12 10 7 0 2 70 18 574
2011 Supervisor 30 37 14 11 5 0 2 68 17 159
2011 Non-supervisor 34 36 13 8 7 1 1 72 16 570

Question 6. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 38 34 13 11 4 0 0 72 15 107
2017 Non-supervisor 31 35 13 12 8 0 0 67 20 401
2014 Supervisor 33 42 7 13 4 0 0 76 17 134
2014 Non-supervisor 33 36 15 12 5 0 0 69 17 571
2011 Supervisor 27 41 17 11 4 0 0 68 15 158
2011 Non-supervisor 25 39 17 12 6 1 0 64 19 570
2008 Supervisor 33 40 15 7 4 1 0 74 11 142
2008 Non-supervisor 33 37 13 11 5 1 0 71 16 504

Question 7. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 48 39 8 3 2 0 0 87 5 106
2017 Non-supervisor 44 35 10 7 4 1 0 79 11 402
2014 Supervisor 50 35 8 5 3 0 0 85 7 134
2014 Non-supervisor 44 37 11 4 2 1 0 82 7 574
2011 Supervisor 41 41 13 3 1 0 0 82 4 159
2011 Non-supervisor 41 39 10 5 4 0 0 81 9 571
2008 Supervisor 51 36 8 5 1 0 0 87 5 142
2008 Non-supervisor 47 36 10 4 4 0 0 83 8 502
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 63 25 2 6 3 0 0 89 9 107
2017 Non-supervisor 55 27 6 7 4 0 0 82 11 399

Question 9. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 60 26 4 7 3 1 0 86 10 107
2017 Non-supervisor 53 26 10 5 4 0 0 80 10 398

Question 10. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 41 33 11 7 8 0 0 74 16 107
2017 Non-supervisor 31 30 14 16 9 1 0 61 25 399

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 27 41 14 10 7 1 0 69 17 107
2017 Non-supervisor 23 33 23 13 7 2 1 57 20 398

Question 12. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 3 21 32 32 11 0 0 25 43 105
2017 Non-supervisor 7 16 44 21 11 0 1 23 32 392

Question 13. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 10 24 42 23 2 0 0 25 33 105
2017 Non-supervisor 7 19 40 22 10 0 1 33 27 396
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 14 86 106
2017 Non-supervisor 20 80 395
2014 Supervisor 14 86 134
2014 Non-supervisor 19 81 571

Question 15a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 Supervisor 41 15
2017 Non-supervisor 63 75
2014 Supervisor 44 19
2014 Non-supervisor 55 107

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 Supervisor 39 15
2017 Non-supervisor 50 75
2014 Non-supervisor 52 107

Question 15c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 Supervisor 41 15
2014 Supervisor 36 19

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 Supervisor 0 15
2017 Non-supervisor 0 75
2014 Supervisor 0 19

Question 15e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 Supervisor 0 15

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 Supervisor 0 15
2017 Non-supervisor 9 75
2014 Supervisor 0 19
2014 Non-supervisor 6 107
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 10 90 107
2017 Non-supervisor 15 85 400
2014 Supervisor 4 96 133
2014 Non-supervisor 6 94 570

Question 17a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 Supervisor 44 11
2017 Non-supervisor 44 54
2014 Non-supervisor 22 34

Question 17b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 Supervisor 56 11
2017 Non-supervisor 67 54
2014 Non-supervisor 81 34

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 Supervisor 0 11
2017 Non-supervisor 0 54
2014 Non-supervisor 0 34

Question 17e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 Supervisor 0 11
2017 Non-supervisor 7 54

Question 17g. From whom did you experience discrimination on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 Non-supervisor 15 54
2014 Non-supervisor 15 34