2017 Public Service Employee Annual Survey Results for the Public Service Commission of Canada by Question 20 and 21. Please indicate your occupational group and level. Occupational Group AS

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 66 22 3 5 1 2 0 91 6 98
2017 AS-01 43 29 7 7 7 7 0 77 15 14
2017 AS-02 52 32 4 8 0 4 0 88 8 25
2017 AS-03 93 7 0 0 0 0 0 100 0 15
2017 AS-04 100 0 0 0 0 0 0 100 0 10
2017 AS-05 67 27 7 0 0 0 0 93 0 15
2014 AS 47 33 11 1 4 5 0 83 5 125
2014 AS-01 50 29 11 4 0 7 0 85 4 28
2014 AS-02 51 34 12 0 3 0 0 86 3 35
2014 AS-03 50 36 14 0 0 0 0 86 0 14
2014 AS-04 38 38 8 0 0 15 0 91 0 13
2014 AS-05 48 32 5 0 5 11 0 89 6 19

Question 2. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 57 31 5 4 3 0 0 88 7 98
2017 AS-01 36 43 14 7 0 0 0 79 7 14
2017 AS-02 68 24 0 4 4 0 0 92 8 25
2017 AS-03 53 27 7 7 7 0 0 80 13 15
2017 AS-04 100 0 0 0 0 0 0 100 0 10
2017 AS-05 40 40 7 7 7 0 0 80 13 15
2014 AS 56 35 7 0 2 0 0 90 2 124
2014 AS-01 57 36 7 0 0 0 0 93 0 28
2014 AS-02 62 30 6 0 3 0 0 91 3 34
2014 AS-03 64 29 7 0 0 0 0 93 0 14
2014 AS-04 31 62 8 0 0 0 0 92 0 13
2014 AS-05 53 42 0 0 5 0 0 95 5 19
2011 AS 54 31 9 4 2 0 0 85 6 140
2011 AS-01 59 24 14 3 0 0 0 84 3 37
2011 AS-02 61 32 5 3 0 0 0 92 3 38
2011 AS-03 35 46 12 4 4 0 0 81 8 26
2011 AS-04 50 20 10 10 10 0 0 70 20 10
2011 AS-05 63 19 6 6 6 0 0 81 13 16
2008 AS 49 33 10 6 1 0 0 82 8 139
2008 AS-01 55 42 3 0 0 0 0 97 0 31
2008 AS-02 43 24 19 12 2 0 0 67 14 42
2008 AS-03 39 39 9 9 4 0 0 78 13 23
2008 AS-04 42 42 8 8 0 0 0 83 8 12
2008 AS-05 62 38 0 0 0 0 0 100 0 13

Question 3. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 48 32 10 5 5 0 0 80 10 98
2017 AS-01 29 36 21 0 14 0 0 64 14 14
2017 AS-02 40 48 4 0 8 0 0 88 8 25
2017 AS-03 53 20 0 27 0 0 0 73 27 15
2017 AS-04 80 20 0 0 0 0 0 100 0 10
2017 AS-05 53 20 13 7 7 0 0 73 13 15
2014 AS 37 35 15 7 6 0 0 72 13 125
2014 AS-01 43 29 18 11 0 0 0 71 11 28
2014 AS-02 37 29 17 9 9 0 0 66 17 35
2014 AS-03 29 50 14 7 0 0 0 79 7 14
2014 AS-04 31 38 23 8 0 0 0 69 8 13
2014 AS-05 26 48 11 5 10 0 0 74 15 19

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 35 43 9 7 6 0 0 78 13 98
2017 AS-01 29 36 14 14 7 0 0 64 21 14
2017 AS-02 32 48 12 0 8 0 0 80 8 25
2017 AS-03 27 47 7 13 7 0 0 73 20 15
2017 AS-04 60 40 0 0 0 0 0 100 0 10
2017 AS-05 33 33 13 7 13 0 0 67 20 15

Question 5. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 47 37 5 3 6 0 1 85 9 97
2017 AS-01 43 29 7 7 14 0 0 71 21 14
2017 AS-02 58 29 4 4 4 0 0 88 8 24
2017 AS-03 53 33 0 0 13 0 0 87 13 15
2017 AS-04 40 60 0 0 0 0 0 100 0 10
2017 AS-05 47 47 0 0 7 0 0 93 7 15
2014 AS 50 32 6 6 5 1 0 83 11 125
2014 AS-01 43 39 4 7 7 0 0 82 14 28
2014 AS-02 43 37 9 6 6 0 0 80 11 35
2014 AS-03 57 21 14 0 7 0 0 79 7 14
2014 AS-04 62 23 8 8 0 0 0 85 8 13
2014 AS-05 63 37 0 0 0 0 0 100 0 19
2011 AS 53 30 7 6 4 0 0 83 10 142
2011 AS-01 46 35 8 11 0 0 0 81 11 37
2011 AS-02 61 29 5 3 3 0 0 89 5 38
2011 AS-03 46 27 12 8 8 0 0 73 15 26
2011 AS-04 40 40 0 20 0 0 0 80 20 10
2011 AS-05 72 17 0 0 11 0 0 89 11 18

Question 6. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 41 34 17 7 1 0 0 74 8 98
2017 AS-01 29 29 36 7 0 0 0 57 7 14
2017 AS-02 52 32 4 8 4 0 0 84 12 25
2017 AS-03 40 33 7 20 0 0 0 73 20 15
2017 AS-04 70 20 10 0 0 0 0 90 0 10
2017 AS-05 20 47 33 0 0 0 0 67 0 15
2014 AS 33 48 10 3 6 0 0 81 10 125
2014 AS-01 47 46 0 4 4 0 0 93 7 28
2014 AS-02 29 60 6 0 6 0 0 89 6 35
2014 AS-03 36 29 36 0 0 0 0 64 0 14
2014 AS-04 23 54 8 15 0 0 0 77 15 13
2014 AS-05 42 27 11 5 15 0 0 69 20 19
2011 AS 35 40 15 5 5 0 0 75 10 141
2011 AS-01 44 31 19 6 0 0 0 75 6 36
2011 AS-02 32 47 18 3 0 0 0 79 3 38
2011 AS-03 23 46 15 8 8 0 0 69 15 26
2011 AS-04 20 30 10 20 20 0 0 50 40 10
2011 AS-05 50 33 6 0 11 0 0 83 11 18
2008 AS 35 42 8 10 4 1 0 78 14 139
2008 AS-01 39 55 6 0 0 0 0 94 0 31
2008 AS-02 31 29 12 21 7 0 0 60 29 42
2008 AS-03 26 52 0 4 13 4 0 82 18 23
2008 AS-04 42 42 8 8 0 0 0 83 8 12
2008 AS-05 54 23 15 8 0 0 0 77 8 13

Question 7. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 41 40 11 6 1 0 0 81 7 97
2017 AS-01 29 29 21 21 0 0 0 57 21 14
2017 AS-02 48 40 8 4 0 0 0 88 4 25
2017 AS-03 50 36 7 7 0 0 0 86 7 14
2017 AS-04 60 30 10 0 0 0 0 90 0 10
2017 AS-05 20 60 7 7 7 0 0 80 13 15
2014 AS 30 47 17 4 2 0 0 77 6 125
2014 AS-01 25 53 14 7 0 0 0 78 7 28
2014 AS-02 31 51 12 3 3 0 0 83 6 35
2014 AS-03 21 43 36 0 0 0 0 64 0 14
2014 AS-04 23 62 8 0 8 0 0 85 8 13
2014 AS-05 32 42 16 10 0 0 0 74 10 19
2011 AS 47 32 12 8 0 0 0 80 8 142
2011 AS-01 35 30 16 19 0 0 0 65 19 37
2011 AS-02 55 34 8 3 0 0 0 89 3 38
2011 AS-03 42 35 12 12 0 0 0 77 12 26
2011 AS-04 40 40 20 0 0 0 0 80 0 10
2011 AS-05 56 33 11 0 0 0 0 89 0 18
2008 AS 41 40 8 7 4 0 0 80 12 138
2008 AS-01 58 26 3 6 6 0 0 84 13 31
2008 AS-02 29 38 12 14 7 0 0 67 21 42
2008 AS-03 39 43 9 4 4 0 0 83 9 23
2008 AS-04 36 55 9 0 0 0 0 91 0 11
2008 AS-05 62 31 8 0 0 0 0 92 0 13
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 53 20 9 14 3 0 0 73 17 98
2017 AS-01 29 29 21 7 14 0 0 57 21 14
2017 AS-02 60 12 12 12 4 0 0 72 16 25
2017 AS-03 60 20 7 13 0 0 0 80 13 15
2017 AS-04 80 20 0 0 0 0 0 100 0 10
2017 AS-05 47 13 13 27 0 0 0 60 27 15

Question 9. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 51 19 20 6 5 0 0 69 11 97
2017 AS-01 36 21 21 14 7 0 0 57 21 14
2017 AS-02 60 20 12 0 8 0 0 80 8 25
2017 AS-03 50 21 7 14 7 0 0 71 21 14
2017 AS-04 70 30 0 0 0 0 0 100 0 10
2017 AS-05 33 7 53 0 7 0 0 40 7 15

Question 10. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 44 28 7 9 12 0 0 71 21 98
2017 AS-01 43 14 14 7 21 0 0 57 29 14
2017 AS-02 48 28 8 4 12 0 0 76 16 25
2017 AS-03 60 13 0 0 27 0 0 73 27 15
2017 AS-04 70 30 0 0 0 0 0 100 0 10
2017 AS-05 27 33 7 20 13 0 0 60 33 15

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 30 37 16 8 7 2 0 68 16 98
2017 AS-01 36 7 36 7 14 0 0 43 21 14
2017 AS-02 28 52 12 0 4 4 0 83 4 25
2017 AS-03 33 20 27 13 7 0 0 53 20 15
2017 AS-04 60 30 0 10 0 0 0 90 10 10
2017 AS-05 13 47 7 7 20 7 0 64 29 15

Question 12. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 5 20 43 22 10 0 0 25 32 97
2017 AS-01 7 21 29 36 7 0 0 29 43 14
2017 AS-02 8 28 44 12 8 0 0 36 20 25
2017 AS-03 7 27 33 13 20 0 0 33 33 15
2017 AS-05 0 20 40 27 13 0 0 20 40 15

Question 13. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 5 28 35 21 11 0 0 32 33 97
2017 AS-01 7 21 43 14 14 0 0 29 29 14
2017 AS-02 4 16 44 28 8 0 0 36 20 25
2017 AS-03 13 13 27 33 13 0 0 47 27 15
2017 AS-05 7 33 33 13 13 0 0 27 40 15
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 AS 16 84 97
2017 AS-03 33 67 15
2014 AS 24 76 125
2014 AS-01 18 82 28
2014 AS-02 26 74 35
2014 AS-05 36 64 19

Question 15a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic  
(%)
Total responses
2017 AS 63 16
2014 AS 36 30

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic  
(%)
Total responses
2017 AS 0 16
2014 AS 0 30

Question 15e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic  
(%)
Total responses
2017 AS 0 16
2014 AS 0 30

Question 15g. From whom did you experience harassment on the job? Other

Survey year Demographic  
(%)
Total responses
2017 AS 0 16
2014 AS 0 30
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 AS 5 95 98
2017 AS-04 0 100 10
2014 AS 6 94 125
2014 AS-03 0 100 14