2017 Public Service Employee Annual Survey Results for Veterans Affairs Canada by Question 20 and 21. Please indicate your occupational group and level. Occupational Group WP

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 38 39 11 7 3 2 0 78 10 474
2017 WP-01 50 31 0 13 0 6 0 87 13 16
2017 WP-02 44 35 11 7 2 2 0 80 9 167
2017 WP-03 43 43 14 0 0 0 0 86 0 21
2017 WP-04 29 43 11 9 6 2 0 74 15 154
2017 WP-05 30 49 17 0 4 0 0 79 4 47
2014 WP 36 33 18 7 2 5 0 72 10 380
2014 WP-01 42 10 29 0 8 10 0 59 9 11
2014 WP-02 35 33 18 7 3 3 0 71 10 158
2014 WP-04 36 29 18 8 2 6 0 70 11 144
2014 WP-05 43 38 10 5 3 3 0 82 8 40

Question 2. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 30 43 9 10 8 0 0 73 17 474
2017 WP-01 44 38 19 0 0 0 0 81 0 16
2017 WP-02 35 43 7 8 8 0 0 78 16 167
2017 WP-03 19 57 14 10 0 0 0 76 10 21
2017 WP-04 27 42 10 12 10 0 0 69 22 153
2017 WP-05 23 55 13 4 4 0 0 79 9 47
2017 WP-07 30 50 0 20 0 0 0 80 20 10
2014 WP 32 35 15 11 7 0 0 67 18 379
2014 WP-01 34 37 21 8 0 0 0 71 8 11
2014 WP-02 32 34 14 8 11 0 0 66 20 157
2014 WP-04 27 35 20 14 4 0 0 62 18 144
2014 WP-05 40 38 10 10 3 0 0 78 13 40
2011 WP 24 39 17 11 9 0 0 63 20 496
2011 WP-02 28 36 13 13 9 0 0 65 22 203
2011 WP-04 18 41 19 12 9 1 0 60 21 193
2011 WP-05 25 39 22 7 6 0 0 64 13 67
2011 WP-07 44 31 13 6 6 0 0 75 13 16
2008 WP 31 44 9 10 6 0 0 75 16 554
2008 WP-02 30 44 12 10 5 0 0 73 15 216
2008 WP-03 0 40 10 30 20 0 0 40 50 10
2008 WP-04 31 42 9 11 7 0 0 73 18 205
2008 WP-05 33 53 6 6 3 0 0 86 8 72
2008 WP-06 48 42 0 10 0 0 0 90 10 31

Question 3. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 23 36 12 15 14 0 0 59 28 474
2017 WP-01 31 25 25 6 13 0 0 56 19 16
2017 WP-02 25 39 11 12 12 0 0 64 24 166
2017 WP-03 29 38 10 10 14 0 0 67 24 21
2017 WP-04 18 36 10 19 17 0 0 54 36 154
2017 WP-05 28 38 19 11 4 0 0 66 15 47
2017 WP-07 30 50 0 20 0 0 0 80 20 10
2014 WP 16 29 13 20 21 0 0 46 41 381
2014 WP-01 10 18 21 50 0 0 0 29 50 11
2014 WP-02 14 32 16 19 19 1 0 46 38 158
2014 WP-04 13 29 12 20 26 0 1 42 46 145
2014 WP-05 28 30 8 13 23 0 0 58 35 40

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 17 35 16 18 14 1 0 52 32 471
2017 WP-01 33 27 27 13 0 0 0 60 13 15
2017 WP-02 17 39 13 17 13 1 0 57 30 166
2017 WP-03 29 24 14 29 5 0 0 52 33 21
2017 WP-04 13 29 18 20 17 2 0 43 38 153
2017 WP-05 19 43 19 13 6 0 0 62 19 47
2017 WP-07 20 50 0 20 10 0 0 70 30 10

Question 5. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 27 35 11 15 12 0 0 62 27 475
2017 WP-01 38 44 13 0 6 0 0 81 6 16
2017 WP-02 32 34 12 12 10 1 0 66 22 167
2017 WP-03 33 52 14 0 0 0 0 86 0 21
2017 WP-04 19 31 7 25 17 0 0 51 42 154
2017 WP-05 30 47 17 4 2 0 0 77 6 47
2017 WP-07 40 30 10 0 20 0 0 70 20 10
2014 WP 23 35 12 16 13 0 0 58 30 381
2014 WP-01 39 16 37 8 0 0 0 55 8 11
2014 WP-02 27 34 9 18 12 0 0 60 30 158
2014 WP-04 17 32 14 19 19 0 0 48 37 145
2014 WP-05 30 55 8 8 0 0 0 85 8 40
2011 WP 23 42 9 14 11 1 0 66 25 500
2011 WP-02 24 41 10 15 10 0 0 65 25 205
2011 WP-04 21 42 8 13 15 1 1 63 28 197
2011 WP-05 29 46 9 11 5 0 0 75 15 65
2011 WP-07 19 50 6 19 6 0 0 69 25 16

Question 6. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 22 38 13 17 11 0 0 59 28 471
2017 WP-01 31 38 6 13 13 0 0 69 25 16
2017 WP-02 28 33 13 14 12 0 0 60 27 166
2017 WP-03 11 58 5 26 0 0 0 68 26 19
2017 WP-04 17 41 14 17 12 0 0 58 29 153
2017 WP-05 21 38 9 28 4 0 0 60 32 47
2017 WP-07 20 50 0 30 0 0 0 70 30 10
2014 WP 11 27 16 24 21 0 0 38 46 381
2014 WP-01 21 16 21 16 27 0 0 36 43 11
2014 WP-02 12 25 14 24 25 0 0 37 49 158
2014 WP-04 9 26 20 25 20 1 0 35 45 145
2014 WP-05 5 40 13 30 13 0 0 45 43 40
2011 WP 14 32 19 22 14 0 0 45 36 501
2011 WP-02 14 32 17 23 12 0 0 47 36 205
2011 WP-04 13 29 19 21 18 0 0 42 39 196
2011 WP-05 13 34 24 18 9 1 0 48 27 67
2011 WP-07 13 63 13 6 6 0 0 75 13 16
2008 WP 27 41 11 15 6 1 0 68 21 554
2008 WP-02 28 38 11 14 7 2 0 67 22 216
2008 WP-03 10 30 0 40 20 0 0 40 60 10
2008 WP-04 23 43 11 17 6 0 0 67 22 205
2008 WP-05 29 43 13 11 4 0 0 72 15 72
2008 WP-06 42 45 6 6 0 0 0 87 6 31

Question 7. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 34 45 9 9 3 0 0 79 12 473
2017 WP-01 38 50 6 6 0 0 0 88 6 16
2017 WP-02 38 43 9 8 2 0 0 81 10 167
2017 WP-03 30 60 5 5 0 0 0 90 5 20
2017 WP-04 30 45 10 11 3 0 0 75 14 154
2017 WP-05 34 49 6 9 2 0 0 83 11 47
2017 WP-07 50 30 0 20 0 0 0 80 20 10
2014 WP 36 37 11 12 4 0 0 74 16 378
2014 WP-01 12 47 21 12 9 0 0 59 21 10
2014 WP-02 43 30 11 15 2 0 0 73 16 158
2014 WP-04 32 41 12 10 5 0 0 73 15 143
2014 WP-05 30 45 8 10 8 0 0 75 18 40
2011 WP 34 45 8 8 4 1 0 79 12 502
2011 WP-02 35 48 7 7 2 1 0 84 9 205
2011 WP-04 29 41 11 13 5 1 0 71 18 197
2011 WP-05 42 45 7 1 3 1 0 88 5 67
2011 WP-07 44 44 0 6 6 0 0 88 13 16
2008 WP 46 41 7 4 2 0 0 87 6 554
2008 WP-02 46 40 6 6 3 0 0 86 8 215
2008 WP-03 40 50 10 0 0 0 0 90 0 10
2008 WP-04 46 40 7 4 2 0 0 86 7 206
2008 WP-05 39 53 4 4 0 0 0 92 4 72
2008 WP-06 61 29 6 0 3 0 0 90 3 31
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 47 28 7 7 11 0 0 74 18 474
2017 WP-01 56 31 6 0 6 0 0 88 6 16
2017 WP-02 54 25 8 5 8 0 0 79 13 167
2017 WP-03 52 33 5 5 5 0 0 86 10 21
2017 WP-04 41 27 8 9 14 1 0 68 24 154
2017 WP-05 40 32 9 11 9 0 0 72 19 47

Question 9. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 48 29 10 5 8 1 0 77 13 473
2017 WP-01 50 38 6 6 0 0 0 88 6 16
2017 WP-02 51 28 11 3 7 0 0 79 10 167
2017 WP-03 62 29 10 0 0 0 0 90 0 21
2017 WP-04 46 25 11 5 12 1 0 72 17 153
2017 WP-05 43 34 11 6 6 0 0 77 13 47

Question 10. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 20 32 12 16 19 0 0 53 35 474
2017 WP-01 38 25 19 6 13 0 0 63 19 16
2017 WP-02 22 34 10 12 22 0 0 56 34 167
2017 WP-03 29 33 19 19 0 0 0 62 19 21
2017 WP-04 15 29 9 22 25 0 0 44 47 154
2017 WP-05 17 43 19 13 9 0 0 60 21 47

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 35 37 12 10 6 0 0 72 16 470
2017 WP-01 50 44 0 0 6 0 0 94 6 16
2017 WP-02 34 40 11 10 5 0 0 74 15 166
2017 WP-03 43 33 19 5 0 0 0 76 5 21
2017 WP-04 30 32 17 12 10 0 0 62 22 151
2017 WP-05 36 49 4 9 2 0 0 85 11 47

Question 12. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 3 12 38 27 20 0 0 16 47 466
2017 WP-01 13 19 31 25 13 0 0 31 38 16
2017 WP-02 6 18 39 25 12 0 0 24 37 163
2017 WP-03 5 5 42 32 11 0 5 11 44 19
2017 WP-04 1 7 34 26 32 0 0 8 58 154
2017 WP-05 2 13 40 34 11 0 0 15 45 47
2017 WP-07 0 20 40 30 10 0 0 20 40 10

Question 13. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 19 29 36 13 3 0 0 16 47 466
2017 WP-01 19 13 38 25 6 0 0 31 31 16
2017 WP-02 15 25 36 19 5 0 0 24 40 163
2017 WP-03 14 29 29 24 0 0 5 25 45 21
2017 WP-04 26 32 34 7 1 0 0 9 57 152
2017 WP-05 13 26 51 4 6 0 0 11 38 47
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 WP 23 77 471
2017 WP-02 20 80 166
2017 WP-04 24 76 152
2017 WP-05 23 77 47
2017 WP-07 0 100 10
2014 WP 22 78 380
2014 WP-02 28 72 157
2014 WP-04 19 81 145
2014 WP-05 13 88 40

Question 15a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 WP 49 106
2017 WP-02 68 34
2017 WP-04 49 37
2014 WP 71 84
2014 WP-02 70 43
2014 WP-04 67 27

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 WP 58 106
2017 WP-02 56 34
2017 WP-04 57 37
2014 WP 51 84
2014 WP-02 51 43
2014 WP-04 56 27

Question 15c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 WP 9 106
2017 WP-02 0 34
2014 WP 7 84
2014 WP-04 0 27

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 WP 7 106
2017 WP-02 0 34
2017 WP-05 0 11
2014 WP-02 0 43

Question 15e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 WP-02 0 34
2017 WP-04 0 37
2014 WP 0 84
2014 WP-02 0 43
2014 WP-04 0 27

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 WP 17 106
2017 WP-02 18 34
2017 WP-04 16 37
2014 WP 13 84
2014 WP-02 14 43

Question 15g. From whom did you experience harassment on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 WP-02 0 34
2017 WP-05 0 11
2014 WP-04 0 27
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 WP 12 88 470
2017 WP-02 10 90 165
2017 WP-04 13 87 151
2017 WP-05 11 89 47
2014 WP 8 92 380
2014 WP-02 10 90 158
2014 WP-04 6 94 144

Question 17a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 WP 34 56
2017 WP-02 35 17
2017 WP-04 47 19
2014 WP 42 29
2014 WP-02 48 15

Question 17b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 WP 88 56
2014 WP 83 29
2014 WP-02 87 15

Question 17c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 WP-02 0 17
2014 WP 0 29
2014 WP-02 0 15

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 WP-02 0 17
2014 WP 0 29
2014 WP-02 0 15

Question 17e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 WP-02 0 17
2017 WP-04 0 19

Question 17f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 WP-04 0 19

Question 17g. From whom did you experience discrimination on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 WP-02 0 17
2014 WP 0 29
2014 WP-02 0 15