2017 Public Service Employee Annual Survey Results for Veterans Affairs Canada by Question 20 and 21. Please indicate your occupational group and level. Occupational Group CS

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 32 47 9 4 1 5 0 84 6 74
2017 CS-02 33 45 15 3 3 0 0 79 6 33
2017 CS-03 24 41 6 12 0 18 0 79 14 17
2014 CS 36 36 16 1 1 10 0 80 3 94
2014 CS-01 53 40 0 0 0 7 0 100 0 15
2014 CS-02 32 40 18 0 2 8 0 78 2 50
2014 CS-03 37 32 21 0 0 11 0 76 0 19

Question 2. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 32 49 11 7 1 0 0 81 8 74
2017 CS-02 30 45 15 6 3 0 0 76 9 33
2017 CS-03 24 65 6 6 0 0 0 88 6 17
2014 CS 42 39 13 1 5 0 0 81 6 94
2014 CS-01 67 20 13 0 0 0 0 87 0 15
2014 CS-02 38 50 8 0 4 0 0 88 4 50
2014 CS-03 42 26 16 5 11 0 0 68 16 19
2011 CS 37 42 15 4 2 0 0 79 6 168
2011 CS-01 38 29 14 19 0 0 0 67 19 21
2011 CS-02 36 47 13 1 3 0 0 83 4 77
2011 CS-03 37 41 17 2 2 0 0 78 4 46
2011 CS-04 47 37 11 5 0 0 0 84 5 19
2008 CS 33 45 14 6 1 0 0 78 7 203
2008 CS-01 36 46 14 0 0 4 0 85 0 28
2008 CS-02 27 53 13 6 1 0 0 80 8 93
2008 CS-03 34 37 20 7 2 0 0 71 8 59
2008 CS-04 53 32 5 5 5 0 0 84 11 19

Question 3. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 23 48 14 11 4 0 0 71 15 73
2017 CS-02 28 34 19 13 6 0 0 63 19 32
2017 CS-03 24 53 12 12 0 0 0 76 12 17
2014 CS 28 39 16 11 5 0 1 68 16 94
2014 CS-01 40 33 20 7 0 0 0 73 7 15
2014 CS-02 30 38 16 12 4 0 0 68 16 50
2014 CS-03 26 37 21 5 11 0 0 63 16 19

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 20 46 8 18 5 3 0 68 24 74
2017 CS-02 21 45 0 21 6 6 0 71 29 33
2017 CS-03 18 53 6 24 0 0 0 71 24 17

Question 5. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 34 42 11 7 4 1 0 78 11 73
2017 CS-02 28 44 9 9 6 3 0 74 16 32
2017 CS-03 29 47 12 6 6 0 0 76 12 17
2014 CS 47 33 12 5 1 0 2 82 7 94
2014 CS-01 80 20 0 0 0 0 0 100 0 15
2014 CS-02 44 38 14 2 2 0 0 82 4 50
2014 CS-03 42 37 5 11 0 0 5 83 11 19
2011 CS 54 29 8 4 2 2 0 85 7 169
2011 CS-01 52 29 10 5 0 5 0 85 5 21
2011 CS-02 48 30 9 6 3 4 0 81 9 77
2011 CS-03 60 34 4 0 2 0 0 94 2 47
2011 CS-04 63 16 16 5 0 0 0 79 5 19

Question 6. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 22 57 12 4 5 0 0 78 9 74
2017 CS-02 21 55 9 6 9 0 0 76 15 33
2017 CS-03 24 59 12 6 0 0 0 82 6 17
2014 CS 27 35 19 14 5 0 0 62 19 94
2014 CS-01 53 40 7 0 0 0 0 93 0 15
2014 CS-02 22 40 20 12 6 0 0 62 18 50
2014 CS-03 16 26 26 21 11 0 0 42 32 19
2011 CS 29 43 14 9 4 1 0 72 14 169
2011 CS-01 19 52 10 14 5 0 0 71 19 21
2011 CS-02 32 42 13 8 4 1 0 75 12 77
2011 CS-03 26 43 17 11 4 0 0 68 15 47
2011 CS-04 42 32 21 0 5 0 0 74 5 19
2008 CS 38 36 15 8 2 0 0 74 11 201
2008 CS-01 46 43 4 7 0 0 0 89 7 28
2008 CS-02 36 40 16 5 2 0 0 76 8 92
2008 CS-03 31 38 14 14 3 0 0 69 17 58
2008 CS-04 58 5 26 5 5 0 0 63 11 19

Question 7. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 32 53 10 1 4 0 0 85 5 73
2017 CS-02 36 48 9 3 3 0 0 85 6 33
2017 CS-03 29 59 6 0 6 0 0 88 6 17
2014 CS 41 42 13 2 2 0 0 83 4 94
2014 CS-01 53 47 0 0 0 0 0 100 0 15
2014 CS-02 44 38 14 2 2 0 0 82 4 50
2014 CS-03 37 37 16 5 5 0 0 74 11 19
2011 CS 44 38 8 6 4 0 0 82 9 169
2011 CS-01 43 38 10 10 0 0 0 81 10 21
2011 CS-02 45 38 9 3 5 0 0 83 8 77
2011 CS-03 36 49 6 4 4 0 0 85 9 47
2011 CS-04 47 26 11 16 0 0 0 74 16 19
2008 CS 43 42 8 5 2 0 0 85 7 203
2008 CS-01 39 50 7 0 4 0 0 89 4 28
2008 CS-02 45 39 10 4 2 0 0 84 6 93
2008 CS-03 37 51 7 5 0 0 0 88 5 59
2008 CS-04 53 21 5 16 5 0 0 74 21 19
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 58 27 11 3 1 0 0 85 4 74
2017 CS-02 55 27 9 6 3 0 0 82 9 33
2017 CS-03 59 29 12 0 0 0 0 88 0 17

Question 9. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 49 34 14 1 1 1 0 84 3 74
2017 CS-02 52 24 18 3 3 0 0 76 6 33
2017 CS-03 53 29 12 0 0 6 0 88 0 17

Question 10. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 28 38 19 9 5 0 0 66 15 74
2017 CS-02 24 33 21 15 6 0 0 58 21 33
2017 CS-03 18 59 18 6 0 0 0 76 6 17

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 43 41 11 3 1 1 0 85 4 74
2017 CS-02 33 42 15 6 3 0 0 76 9 33
2017 CS-03 47 47 6 0 0 0 0 94 0 17

Question 12. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 3 15 43 28 12 0 0 18 40 68
2017 CS-02 3 23 33 33 7 0 0 27 40 30
2017 CS-03 0 13 44 31 13 0 0 13 44 16

Question 13. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 11 27 42 15 5 0 0 20 38 74
2017 CS-02 9 30 33 18 9 0 0 27 39 33
2017 CS-03 12 24 53 12 0 0 0 12 35 17
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CS 9 91 74
2014 CS 15 85 93
2014 CS-02 12 88 50
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CS-02 0 100 33
2014 CS-02 0 100 50