2017 Public Service Employee Annual Survey Results for Veterans Affairs Canada by Question 20 and 21. Please indicate your occupational group and level. Occupational Group CR

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 56 28 7 4 3 2 0 86 7 154
2017 CR-04 56 25 9 4 4 2 0 83 8 102
2017 CR-05 60 29 5 5 0 2 0 90 5 42
2014 CR 38 28 19 4 3 7 1 72 7 190
2014 CR-04 36 29 23 5 2 6 0 69 7 146
2014 CR-05 44 30 8 0 3 14 3 88 3 37

Question 2. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 42 40 7 6 5 0 0 82 11 154
2017 CR-04 40 37 8 8 7 0 0 77 15 102
2017 CR-05 43 45 7 5 0 0 0 88 5 42
2014 CR 42 39 10 7 2 1 0 82 8 189
2014 CR-04 40 39 11 6 2 1 0 80 9 146
2014 CR-05 46 40 6 8 0 0 0 86 8 37
2011 CR 37 36 13 8 5 1 0 73 13 426
2011 CR-03 32 55 0 3 10 0 0 87 13 31
2011 CR-04 34 35 16 9 5 1 0 70 14 303
2011 CR-05 44 36 8 9 2 0 0 80 12 85
2008 CR 41 36 12 8 3 1 0 77 11 765
2008 CR-03 54 22 15 7 0 2 0 77 8 54
2008 CR-04 39 39 12 7 3 1 0 79 9 461
2008 CR-05 40 34 12 10 4 0 0 74 14 239

Question 3. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 36 31 16 9 8 0 0 67 17 153
2017 CR-04 37 29 15 9 10 0 0 67 19 102
2017 CR-05 31 38 17 10 5 0 0 69 14 42
2014 CR 24 41 13 11 9 1 1 66 21 190
2014 CR-04 23 44 14 7 10 1 1 69 17 146
2014 CR-05 22 35 10 24 8 0 0 57 32 37

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 21 41 15 10 12 1 0 62 23 155
2017 CR-04 21 38 14 13 14 1 0 60 26 103
2017 CR-05 19 48 17 5 12 0 0 67 17 42

Question 5. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 52 25 7 8 8 1 1 77 16 155
2017 CR-04 50 23 8 7 11 1 1 74 18 103
2017 CR-05 55 31 5 7 2 0 0 86 10 42
2014 CR 36 33 14 11 6 1 1 69 17 189
2014 CR-04 32 35 15 10 6 1 1 68 16 145
2014 CR-05 48 27 11 11 3 0 0 75 14 37
2011 CR 43 30 14 8 5 1 0 74 13 428
2011 CR-03 23 39 26 6 6 0 0 61 13 31
2011 CR-04 41 30 14 9 4 1 1 73 13 306
2011 CR-05 54 27 7 5 7 0 0 81 12 84

Question 6. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 36 36 12 8 8 0 0 72 16 154
2017 CR-04 36 32 14 7 12 0 0 68 18 103
2017 CR-05 36 45 10 7 2 0 0 81 10 42
2014 CR 26 35 19 12 8 0 0 61 20 190
2014 CR-04 23 37 20 12 8 0 0 60 21 146
2014 CR-05 33 31 14 14 8 0 0 64 22 37
2011 CR 29 36 17 13 4 1 0 65 18 426
2011 CR-03 19 52 10 16 3 0 0 71 19 31
2011 CR-04 26 35 19 14 5 1 0 61 19 304
2011 CR-05 39 37 11 8 5 0 0 76 13 84
2008 CR 39 35 11 9 4 1 0 75 14 768
2008 CR-03 44 35 7 11 2 0 0 80 13 54
2008 CR-04 40 36 11 9 4 1 0 76 13 463
2008 CR-05 37 33 14 11 4 1 0 71 15 240

Question 7. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 47 37 8 5 3 0 0 84 8 155
2017 CR-04 48 33 9 6 5 0 0 81 11 103
2017 CR-05 43 45 7 5 0 0 0 88 5 42
2014 CR 37 41 10 5 7 0 0 78 12 190
2014 CR-04 36 41 10 5 8 0 0 77 12 146
2014 CR-05 40 39 13 3 6 0 0 79 8 37
2011 CR 43 37 8 8 3 1 0 80 12 430
2011 CR-03 45 42 6 3 0 3 0 90 3 31
2011 CR-04 38 38 9 10 4 1 0 77 14 307
2011 CR-05 58 31 6 4 2 0 0 88 6 85
2008 CR 44 38 9 6 3 0 0 82 9 767
2008 CR-03 49 33 11 5 2 0 0 82 7 55
2008 CR-04 43 39 9 6 3 0 0 82 9 462
2008 CR-05 45 35 10 8 2 0 0 80 10 239
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 48 28 8 6 8 1 1 78 14 155
2017 CR-04 46 27 10 5 11 2 0 74 16 103
2017 CR-05 55 26 5 10 2 0 2 83 12 42

Question 9. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 52 25 9 5 6 2 0 79 11 153
2017 CR-04 49 24 11 6 8 3 0 75 14 103
2017 CR-05 61 29 2 5 2 0 0 90 7 41

Question 10. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 36 31 9 13 12 0 0 66 25 154
2017 CR-04 30 34 9 11 16 0 0 65 26 102
2017 CR-05 45 21 12 19 2 0 0 67 21 42

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 55 22 15 6 2 0 1 77 8 155
2017 CR-04 57 19 16 5 3 0 0 77 8 103
2017 CR-05 48 26 14 10 0 0 2 76 10 42

Question 12. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 12 35 32 14 7 0 0 47 21 154
2017 CR-04 11 33 32 16 8 0 0 44 24 102
2017 CR-05 10 40 31 12 7 0 0 50 19 42

Question 13. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 9 12 40 27 11 0 1 39 21 151
2017 CR-04 12 11 42 27 9 0 0 36 23 101
2017 CR-05 5 17 39 24 12 0 2 38 23 41
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CR 21 79 154
2017 CR-04 25 75 102
2017 CR-05 19 81 42
2014 CR 20 80 189
2014 CR-04 19 81 145
2014 CR-05 22 78 37

Question 15a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 CR 61 33
2017 CR-04 56 25
2014 CR 76 37
2014 CR-04 75 28

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 CR 61 33
2017 CR-04 68 25
2014 CR 43 37
2014 CR-04 43 28

Question 15c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 CR 0 33
2017 CR-04 0 25
2014 CR 0 37
2014 CR-04 0 28

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 CR 0 33
2017 CR-04 0 25
2014 CR 0 37
2014 CR-04 0 28

Question 15g. From whom did you experience harassment on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 CR 0 33
2017 CR-04 0 25
2014 CR 0 37
2014 CR-04 0 28
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CR 8 92 154
2017 CR-04 11 89 102
2014 CR 7 93 190
2014 CR-04 7 93 146

Question 17a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 CR 38 13
2014 CR 55 12

Question 17c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 CR 0 13
2017 CR-04 0 11

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 CR 0 13
2017 CR-04 0 11
2014 CR 0 12
2014 CR-04 0 10

Question 17e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 CR 0 13
2017 CR-04 0 11
2014 CR 0 12
2014 CR-04 0 10