2017 Public Service Employee Annual Survey Results for Indigenous and Northern Affairs Canada by Question 22. With which of the following communities do you most closely identify in relation to your current job? (Mark one only.)

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 19 41 15 13 9 2 1 62 23 61
2017 Federal regulators 42 29 9 16 5 0 0 70 20 20
2017 Compliance, inspection and enforcement 38 36 17 9 0 0 0 74 9 30
2017 Communications or public affairs 37 41 12 6 3 1 0 79 9 111
2017 Access to information and privacy 34 49 6 11 0 0 0 84 11 17
2017 Security 27 45 18 0 10 0 0 72 10 11
2017 Science and technology 29 34 15 9 7 7 0 67 16 59
2017 Legal services 33 46 12 5 2 2 0 80 7 40
2017 Administration and operations 38 40 8 7 4 2 0 80 12 622
2017 Human resources 39 44 6 5 3 3 0 85 8 153
2017 Financial management 43 36 9 7 3 2 0 81 10 254
2017 Procurement 35 38 0 17 9 0 0 74 26 22
2017 Real property 42 38 4 10 3 4 0 82 14 28
2017 Materiel management 49 20 17 0 14 0 0 69 14 10
2017 Information management 36 48 11 3 2 1 0 84 5 108
2017 Information technology 42 44 6 5 1 1 0 88 6 82
2017 Internal audit 41 46 13 0 0 0 0 87 0 15
2017 Evaluation 25 51 10 5 5 5 0 80 10 20
2017 Data sciences 36 35 6 14 6 3 0 73 21 33
2017 Policy 27 44 11 9 5 4 0 75 14 362
2017 Project management 30 46 9 7 4 4 0 79 12 335
2017 Other services to the public 29 47 11 8 5 1 1 76 12 135
2017 None of the above 35 36 11 7 6 4 1 75 14 251
2014 Client contact centre 29 46 12 7 1 4 1 78 9 73
2014 Federal regulators 15 43 17 11 0 7 8 67 13 47
2014 Compliance, inspection and enforcement 40 35 0 9 6 9 0 83 17 33
2014 Communications or public affairs 36 37 16 3 3 5 0 77 6 116
2014 Access to information and privacy 47 23 18 6 6 0 0 71 12 17
2014 Security 36 42 7 7 0 7 0 85 8 14
2014 Science and technology 34 49 11 2 2 1 0 84 5 85
2014 Library services 27 24 16 0 16 16 0 61 19 10
2014 Legal services 19 44 26 4 1 5 0 67 6 75
2014 Administration and operations 37 36 14 6 3 4 0 76 9 913
2014 Human resources 35 40 11 6 2 5 0 80 8 164
2014 Financial management 37 38 12 5 3 4 0 78 9 287
2014 Procurement 30 41 23 3 3 0 0 71 6 35
2014 Real property 43 37 13 3 5 0 0 80 7 39
2014 Materiel management 27 32 33 0 0 9 0 64 0 13
2014 Information management 38 30 15 5 7 4 1 71 13 142
2014 Information technology 36 38 11 5 4 6 0 79 9 122
2014 Internal audit 33 28 20 13 7 0 0 60 20 15
2014 Evaluation 36 29 28 0 4 4 0 67 4 25
2014 Other services to the public 36 35 16 7 4 2 1 73 11 231
2014 None of the above 30 34 15 6 6 8 1 70 13 735

Question 2. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 23 37 12 21 8 0 0 59 29 60
2017 Federal regulators 35 29 10 22 5 0 0 63 27 20
2017 Compliance, inspection and enforcement 35 43 7 12 3 0 0 78 15 30
2017 Communications or public affairs 39 44 8 7 2 0 0 82 9 110
2017 Access to information and privacy 38 28 23 5 6 0 0 66 11 17
2017 Security 36 46 0 18 0 0 0 82 18 11
2017 Science and technology 39 35 7 14 5 0 0 74 19 59
2017 Legal services 33 45 5 12 5 0 0 79 17 40
2017 Administration and operations 32 43 10 9 6 0 0 75 15 620
2017 Human resources 41 40 7 9 4 0 0 81 12 153
2017 Financial management 33 44 12 8 3 0 0 77 11 253
2017 Procurement 42 36 4 4 14 0 0 78 18 22
2017 Real property 20 52 17 11 0 0 0 72 11 28
2017 Materiel management 12 42 19 9 17 0 0 54 26 10
2017 Information management 37 44 10 4 5 0 0 81 9 109
2017 Information technology 35 35 16 9 5 0 0 70 14 81
2017 Internal audit 27 53 7 7 7 0 0 79 14 15
2017 Evaluation 36 45 5 5 10 0 0 81 14 20
2017 Data sciences 40 37 14 6 3 0 0 78 8 33
2017 Policy 30 41 13 10 6 0 0 71 16 361
2017 Project management 26 50 9 11 4 0 0 77 14 335
2017 Other services to the public 22 47 10 9 11 0 0 70 20 135
2017 None of the above 24 44 10 12 10 0 0 67 22 249
2014 Client contact centre 33 44 15 4 3 0 1 78 7 73
2014 Federal regulators 27 47 4 7 9 0 6 78 18 47
2014 Compliance, inspection and enforcement 22 43 14 12 9 0 0 65 21 34
2014 Communications or public affairs 48 32 14 6 1 0 0 79 6 115
2014 Access to information and privacy 23 36 12 6 24 0 0 59 30 17
2014 Security 36 35 14 7 7 0 0 72 14 14
2014 Science and technology 39 45 8 2 5 0 0 85 7 85
2014 Library services 27 24 16 0 16 16 0 61 19 10
2014 Legal services 39 33 16 8 4 0 0 72 12 75
2014 Administration and operations 37 39 12 6 4 1 0 77 10 911
2014 Human resources 36 38 12 9 5 1 0 75 13 164
2014 Financial management 41 38 8 8 3 1 0 80 11 287
2014 Procurement 37 40 18 2 3 0 0 77 5 35
2014 Real property 33 42 7 15 3 0 0 75 18 39
2014 Materiel management 29 39 31 0 0 0 0 69 0 13
2014 Information management 38 36 16 5 5 1 0 75 9 141
2014 Information technology 40 40 10 7 2 0 0 80 10 122
2014 Internal audit 46 28 0 20 7 0 0 74 26 15
2014 Evaluation 35 49 4 8 4 0 0 84 12 25
2014 Other services to the public 37 33 14 9 6 0 0 71 15 231
2014 None of the above 29 40 15 7 7 1 0 70 15 734

Question 3. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 22 37 7 24 11 0 0 58 34 60
2017 Federal regulators 19 33 16 24 9 0 0 51 33 20
2017 Compliance, inspection and enforcement 25 50 16 6 3 0 0 75 9 30
2017 Communications or public affairs 29 43 14 9 3 1 0 73 13 110
2017 Access to information and privacy 49 27 18 0 6 0 0 77 6 17
2017 Security 29 36 8 28 0 0 0 64 28 11
2017 Science and technology 28 31 18 7 15 0 0 60 22 60
2017 Legal services 20 41 10 14 14 0 0 61 29 40
2017 Administration and operations 32 38 13 10 7 0 0 70 17 624
2017 Human resources 39 40 12 5 3 0 0 79 9 152
2017 Financial management 26 46 12 10 5 1 0 73 15 255
2017 Procurement 47 22 9 9 14 0 0 69 22 22
2017 Real property 18 30 19 11 21 0 0 48 33 26
2017 Materiel management 20 12 17 11 40 0 0 32 51 10
2017 Information management 30 35 20 8 8 0 0 65 16 108
2017 Information technology 23 42 15 13 7 0 0 65 21 82
2017 Internal audit 26 47 7 0 21 0 0 72 21 15
2017 Evaluation 40 44 6 5 5 0 0 84 10 20
2017 Data sciences 35 31 11 17 6 0 0 66 23 33
2017 Policy 26 40 13 12 9 0 0 66 21 362
2017 Project management 27 43 12 10 8 0 0 69 18 334
2017 Other services to the public 22 42 16 10 10 0 0 64 20 135
2017 None of the above 22 38 15 11 13 0 1 61 24 251
2014 Client contact centre 17 41 17 14 8 0 3 60 22 74
2014 Federal regulators 20 36 16 9 13 0 6 59 24 47
2014 Compliance, inspection and enforcement 27 29 15 21 6 0 3 58 27 34
2014 Communications or public affairs 29 34 17 12 7 0 0 64 19 116
2014 Access to information and privacy 11 36 17 6 30 0 0 47 36 17
2014 Security 21 50 7 15 7 0 0 71 22 14
2014 Science and technology 26 39 10 15 10 0 0 65 25 85
2014 Library services 39 12 6 38 6 0 0 50 44 10
2014 Legal services 15 37 19 18 9 3 0 53 28 75
2014 Administration and operations 27 37 15 12 9 0 0 64 21 913
2014 Human resources 23 36 14 19 8 0 0 59 26 164
2014 Financial management 28 37 18 9 8 0 0 65 17 287
2014 Procurement 28 32 23 11 2 0 3 62 14 35
2014 Real property 18 45 22 10 5 0 0 63 16 39
2014 Materiel management 16 40 27 10 0 0 7 60 11 13
2014 Information management 26 30 26 7 9 1 1 57 16 143
2014 Information technology 38 33 11 13 4 0 0 71 17 122
2014 Internal audit 40 27 13 0 20 0 0 66 20 15
2014 Evaluation 36 24 20 12 8 0 0 60 20 25
2014 Other services to the public 28 34 13 12 11 1 0 63 24 231
2014 None of the above 23 36 13 15 12 0 0 60 27 736

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 13 34 20 18 12 2 0 48 31 61
2017 Federal regulators 9 46 5 27 9 5 0 57 38 20
2017 Compliance, inspection and enforcement 22 47 10 18 3 0 0 68 22 30
2017 Communications or public affairs 29 44 14 10 3 0 0 73 13 110
2017 Access to information and privacy 48 18 18 11 6 0 0 66 16 17
2017 Security 37 35 0 18 10 0 0 72 28 11
2017 Science and technology 24 37 14 13 12 0 0 61 26 59
2017 Legal services 18 44 11 15 12 0 0 62 27 39
2017 Administration and operations 26 36 14 13 9 1 1 63 22 621
2017 Human resources 30 42 13 10 4 1 2 73 14 153
2017 Financial management 19 45 15 14 5 2 0 65 20 255
2017 Procurement 23 46 9 9 9 5 0 72 19 22
2017 Real property 14 36 14 17 15 4 0 52 33 27
2017 Materiel management 0 21 11 28 40 0 0 21 68 10
2017 Information management 21 38 16 15 7 4 0 61 23 109
2017 Information technology 17 42 19 12 10 0 0 59 22 82
2017 Internal audit 19 40 14 7 21 0 0 59 28 15
2017 Evaluation 28 51 0 11 10 0 0 79 21 20
2017 Data sciences 19 36 7 18 17 3 0 57 36 33
2017 Policy 22 34 16 18 10 1 0 56 28 362
2017 Project management 22 39 15 15 8 0 0 61 23 333
2017 Other services to the public 18 43 12 15 10 1 0 62 26 135
2017 None of the above 16 34 19 12 15 3 0 52 28 252

Question 5. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 18 31 15 14 20 0 2 49 35 60
2017 Federal regulators 25 39 10 19 8 0 0 64 27 20
2017 Compliance, inspection and enforcement 39 30 9 12 6 0 3 71 19 30
2017 Communications or public affairs 42 30 11 14 3 0 1 72 17 110
2017 Access to information and privacy 35 34 6 5 6 9 5 80 13 17
2017 Security 47 17 9 8 19 0 0 64 27 11
2017 Science and technology 30 40 8 17 5 0 0 70 21 60
2017 Legal services 41 26 15 7 12 0 0 66 19 40
2017 Administration and operations 35 36 11 10 9 0 0 71 18 622
2017 Human resources 47 27 7 12 6 0 1 74 19 153
2017 Financial management 29 38 14 7 11 1 1 68 18 256
2017 Procurement 33 41 9 4 14 0 0 74 18 22
2017 Real property 24 49 7 16 0 3 0 76 17 28
2017 Materiel management 20 11 34 27 9 0 0 31 35 10
2017 Information management 35 35 13 9 3 1 3 73 13 108
2017 Information technology 37 34 15 5 10 0 0 71 15 82
2017 Internal audit 27 59 0 7 7 0 0 86 14 15
2017 Evaluation 65 14 0 6 14 0 0 80 20 20
2017 Data sciences 29 48 10 8 6 0 0 77 14 33
2017 Policy 31 36 10 13 9 1 0 68 22 360
2017 Project management 30 36 12 11 9 2 0 68 20 334
2017 Other services to the public 23 38 19 8 9 2 0 63 18 134
2017 None of the above 27 33 16 11 12 0 0 61 23 252
2014 Client contact centre 28 35 18 11 5 0 3 65 17 74
2014 Federal regulators 29 35 6 9 15 0 6 68 25 47
2014 Compliance, inspection and enforcement 36 20 3 15 26 0 0 56 41 34
2014 Communications or public affairs 37 34 8 10 8 0 2 73 19 116
2014 Access to information and privacy 17 29 18 18 18 0 0 47 36 17
2014 Security 29 36 21 0 14 0 0 65 14 14
2014 Science and technology 37 39 4 9 11 0 0 76 19 85
2014 Library services 27 67 6 0 0 0 0 94 0 10
2014 Legal services 39 40 8 9 4 0 0 79 13 75
2014 Administration and operations 35 32 12 11 9 0 0 68 21 913
2014 Human resources 33 31 6 13 15 0 1 65 28 164
2014 Financial management 30 34 16 13 7 0 0 64 20 286
2014 Procurement 32 48 8 8 0 0 3 83 8 35
2014 Real property 25 33 14 23 5 0 0 58 28 39
2014 Materiel management 46 36 18 0 0 0 0 82 0 13
2014 Information management 32 36 16 10 5 0 2 69 15 143
2014 Information technology 45 29 13 3 7 1 1 76 11 121
2014 Internal audit 33 13 13 20 20 0 0 47 40 15
2014 Evaluation 48 36 0 4 12 0 0 84 16 25
2014 Other services to the public 32 31 12 12 13 0 0 64 24 231
2014 None of the above 30 33 12 12 11 0 0 64 24 736

Question 6. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 12 43 9 20 15 0 0 55 35 61
2017 Federal regulators 19 26 19 26 10 0 0 45 36 20
2017 Compliance, inspection and enforcement 25 39 14 15 3 3 0 67 19 30
2017 Communications or public affairs 32 44 14 7 3 0 0 76 10 110
2017 Access to information and privacy 38 34 17 0 11 0 0 72 11 17
2017 Security 27 45 9 0 19 0 0 72 19 11
2017 Science and technology 28 35 7 14 17 0 0 63 30 60
2017 Legal services 25 39 7 19 10 0 0 64 29 40
2017 Administration and operations 29 36 17 10 8 1 0 65 18 624
2017 Human resources 35 35 11 11 7 0 1 70 19 153
2017 Financial management 21 46 18 10 5 0 0 67 15 255
2017 Procurement 33 32 9 13 14 0 0 65 27 22
2017 Real property 21 35 18 18 9 0 0 56 27 28
2017 Materiel management 9 33 17 0 40 0 0 43 40 10
2017 Information management 29 44 16 6 5 0 0 73 11 108
2017 Information technology 21 45 19 10 5 0 0 66 15 82
2017 Internal audit 21 59 0 14 7 0 0 79 21 15
2017 Evaluation 30 40 5 0 25 0 0 70 25 20
2017 Data sciences 28 38 20 6 8 0 0 66 14 33
2017 Policy 21 38 15 18 8 0 0 59 26 361
2017 Project management 19 45 15 13 8 0 0 64 21 334
2017 Other services to the public 16 39 17 15 13 1 0 55 27 135
2017 None of the above 22 36 11 16 15 0 0 58 31 252
2014 Client contact centre 18 36 19 19 5 1 3 56 25 74
2014 Federal regulators 14 34 20 17 9 0 6 51 28 47
2014 Compliance, inspection and enforcement 16 35 8 24 17 0 0 50 41 34
2014 Communications or public affairs 18 39 19 17 7 0 0 57 24 116
2014 Access to information and privacy 24 30 12 28 6 0 0 54 35 17
2014 Security 22 42 14 15 7 0 0 64 22 14
2014 Science and technology 14 50 13 16 7 0 0 64 23 85
2014 Library services 12 28 45 0 16 0 0 40 16 10
2014 Legal services 18 45 8 21 8 0 0 63 29 75
2014 Administration and operations 22 37 17 14 8 0 0 60 23 911
2014 Human resources 19 32 18 22 8 1 0 52 30 164
2014 Financial management 27 32 20 12 8 1 0 60 20 287
2014 Procurement 24 41 24 6 5 0 0 65 11 35
2014 Real property 24 31 8 27 10 0 0 55 37 39
2014 Materiel management 20 49 18 7 7 0 0 69 13 13
2014 Information management 18 44 19 9 10 1 0 62 19 142
2014 Information technology 32 38 10 13 6 0 0 70 19 122
2014 Internal audit 39 21 14 13 7 7 0 64 21 15
2014 Evaluation 16 36 12 32 4 0 0 52 36 25
2014 Other services to the public 19 31 18 18 13 0 0 51 31 231
2014 None of the above 17 32 20 17 14 1 0 49 31 734

Question 7. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 29 46 11 7 5 0 2 77 11 61
2017 Federal regulators 28 29 24 9 10 0 0 57 19 20
2017 Compliance, inspection and enforcement 40 34 19 3 0 4 0 77 3 30
2017 Communications or public affairs 35 44 13 6 2 0 0 79 7 110
2017 Access to information and privacy 53 31 5 5 6 0 0 84 11 17
2017 Security 27 45 0 28 0 0 0 72 28 11
2017 Science and technology 34 36 8 17 5 0 0 70 22 60
2017 Legal services 35 41 10 7 7 0 0 76 14 40
2017 Administration and operations 37 39 12 8 5 0 0 76 12 623
2017 Human resources 43 37 9 6 4 0 0 80 11 153
2017 Financial management 30 50 8 9 2 0 0 80 12 256
2017 Procurement 39 48 0 4 9 0 0 86 14 22
2017 Real property 36 41 15 7 0 0 0 78 7 27
2017 Materiel management 9 50 9 0 32 0 0 60 32 10
2017 Information management 38 45 8 5 4 0 0 83 10 108
2017 Information technology 32 43 17 6 2 0 0 75 8 82
2017 Internal audit 27 52 7 7 7 0 0 79 14 15
2017 Evaluation 40 41 5 4 10 0 0 81 14 20
2017 Data sciences 29 48 12 6 6 0 0 77 11 33
2017 Policy 30 44 11 10 3 1 0 75 14 359
2017 Project management 30 48 12 7 3 0 0 78 10 335
2017 Other services to the public 34 40 12 8 3 1 1 76 12 135
2017 None of the above 39 34 10 9 8 0 0 73 17 251
2014 Client contact centre 27 42 15 4 9 0 3 71 14 74
2014 Federal regulators 18 53 13 8 2 0 6 76 10 47
2014 Compliance, inspection and enforcement 39 32 15 9 6 0 0 71 15 34
2014 Communications or public affairs 29 42 13 9 7 1 0 71 16 116
2014 Access to information and privacy 23 53 6 6 12 0 0 76 18 17
2014 Security 28 50 8 7 7 0 0 78 14 14
2014 Science and technology 32 46 12 7 3 1 0 78 10 85
2014 Library services 55 23 6 16 0 0 0 78 16 10
2014 Legal services 35 35 18 5 7 0 0 70 12 75
2014 Administration and operations 34 39 14 8 5 0 0 72 14 913
2014 Human resources 24 45 16 9 6 0 0 69 15 164
2014 Financial management 35 43 13 5 5 0 0 78 9 286
2014 Procurement 33 49 9 6 2 0 0 82 8 35
2014 Real property 47 15 14 18 5 0 0 63 23 39
2014 Materiel management 45 45 10 0 0 0 0 90 0 13
2014 Information management 39 38 9 9 5 1 0 77 14 143
2014 Information technology 38 38 16 4 4 0 0 76 8 122
2014 Internal audit 46 27 13 7 7 0 0 74 13 15
2014 Evaluation 36 36 20 8 0 0 0 72 8 25
2014 Other services to the public 37 35 13 8 7 0 0 72 15 231
2014 None of the above 34 39 14 8 5 0 0 73 13 734
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 47 23 5 12 13 0 0 71 25 61
2017 Federal regulators 47 34 0 14 5 0 0 81 19 20
2017 Compliance, inspection and enforcement 45 30 9 10 6 0 0 75 16 30
2017 Communications or public affairs 66 18 8 3 4 0 0 84 8 111
2017 Access to information and privacy 72 11 5 11 0 0 0 84 11 17
2017 Security 62 19 10 0 10 0 0 81 10 11
2017 Science and technology 48 24 8 10 10 0 0 72 20 60
2017 Legal services 49 32 0 5 14 0 0 81 19 40
2017 Administration and operations 53 26 5 7 9 0 0 79 16 622
2017 Human resources 64 20 9 3 4 0 0 84 7 153
2017 Financial management 48 29 10 6 5 0 1 78 12 255
2017 Procurement 47 34 0 5 14 0 0 82 18 22
2017 Real property 41 27 11 14 7 0 0 68 21 28
2017 Materiel management 11 9 8 42 30 0 0 20 72 10
2017 Information management 46 29 4 10 11 1 0 76 20 109
2017 Information technology 55 27 6 4 7 0 1 83 11 82
2017 Internal audit 60 26 7 0 7 0 0 86 7 15
2017 Evaluation 40 36 9 5 10 0 0 76 14 20
2017 Data sciences 55 22 6 11 6 0 0 77 17 33
2017 Policy 52 23 8 9 8 0 0 74 17 362
2017 Project management 47 30 8 8 7 0 0 77 15 335
2017 Other services to the public 48 26 8 6 11 0 0 75 17 135
2017 None of the above 46 22 7 7 17 1 0 69 24 251

Question 9. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 45 25 5 16 9 2 0 71 25 61
2017 Federal regulators 52 34 0 4 5 5 0 90 10 20
2017 Compliance, inspection and enforcement 40 27 20 10 3 0 0 67 13 29
2017 Communications or public affairs 69 16 9 2 4 1 0 85 6 111
2017 Access to information and privacy 63 5 11 5 6 9 0 76 12 17
2017 Security 62 19 10 0 10 0 0 81 10 11
2017 Science and technology 51 26 8 8 7 0 0 77 15 60
2017 Legal services 51 22 15 5 7 0 0 73 12 40
2017 Administration and operations 52 26 8 6 7 1 0 79 12 621
2017 Human resources 67 17 6 6 4 0 0 84 10 153
2017 Financial management 49 30 8 6 5 1 1 81 11 253
2017 Procurement 60 13 4 9 14 0 0 73 22 22
2017 Real property 40 28 3 11 15 4 0 70 27 27
2017 Materiel management 11 18 0 42 29 0 0 28 72 10
2017 Information management 48 27 7 9 8 1 0 76 17 109
2017 Information technology 57 21 10 5 6 0 1 79 11 82
2017 Internal audit 60 33 0 0 7 0 0 93 7 15
2017 Evaluation 43 42 5 0 10 0 0 86 10 20
2017 Data sciences 58 24 6 6 6 0 0 82 11 33
2017 Policy 55 23 12 5 6 0 0 77 11 362
2017 Project management 49 29 10 6 6 1 0 78 12 335
2017 Other services to the public 49 29 6 7 8 1 0 79 15 135
2017 None of the above 48 21 10 8 12 2 0 70 20 251

Question 10. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 14 33 16 18 19 0 0 46 37 60
2017 Federal regulators 24 40 9 17 10 0 0 64 27 20
2017 Compliance, inspection and enforcement 10 36 33 6 12 0 3 47 19 30
2017 Communications or public affairs 30 32 13 14 11 0 0 63 25 110
2017 Access to information and privacy 41 20 6 23 11 0 0 60 34 17
2017 Security 45 27 10 0 19 0 0 71 19 11
2017 Science and technology 27 37 8 13 14 2 0 64 27 60
2017 Legal services 23 31 7 19 19 0 0 54 38 40
2017 Administration and operations 27 30 15 13 14 0 0 57 27 621
2017 Human resources 38 29 16 7 9 0 1 68 16 153
2017 Financial management 17 40 14 19 9 0 0 57 29 255
2017 Procurement 27 29 13 0 27 4 0 58 28 22
2017 Real property 21 24 21 17 16 0 0 45 34 28
2017 Materiel management 9 32 19 14 26 0 0 41 40 10
2017 Information management 21 38 15 15 10 1 0 59 26 109
2017 Information technology 27 39 10 10 13 0 1 67 23 82
2017 Internal audit 28 45 21 0 7 0 0 72 7 15
2017 Evaluation 27 24 9 16 24 0 0 51 40 20
2017 Data sciences 26 26 19 20 8 0 0 52 29 33
2017 Policy 25 31 12 17 15 0 0 56 32 362
2017 Project management 17 36 15 16 15 0 0 53 31 335
2017 Other services to the public 17 31 16 16 20 0 0 48 36 135
2017 None of the above 22 24 11 19 23 0 0 47 42 251

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 18 26 24 20 10 2 0 45 31 61
2017 Federal regulators 25 33 5 25 13 0 0 58 37 20
2017 Compliance, inspection and enforcement 12 49 23 12 3 0 0 61 16 30
2017 Communications or public affairs 23 42 15 16 3 1 0 66 19 111
2017 Access to information and privacy 31 22 31 11 5 0 0 53 16 17
2017 Security 10 44 10 28 10 0 0 53 37 11
2017 Science and technology 22 35 19 20 5 0 0 56 25 60
2017 Legal services 22 35 19 20 5 0 0 56 25 40
2017 Administration and operations 26 34 20 11 8 2 0 60 20 621
2017 Human resources 20 42 18 11 9 0 0 62 20 151
2017 Financial management 18 42 17 12 8 3 0 62 21 254
2017 Procurement 17 38 9 4 22 10 0 61 30 22
2017 Real property 10 35 37 11 7 0 0 45 18 28
2017 Materiel management 9 51 26 14 0 0 0 60 14 10
2017 Information management 22 39 23 9 6 2 0 62 15 108
2017 Information technology 20 32 26 8 10 5 0 54 19 82
2017 Internal audit 27 40 14 7 0 7 6 76 8 15
2017 Evaluation 16 59 5 0 21 0 0 75 21 20
2017 Data sciences 28 33 19 12 5 4 0 63 18 33
2017 Policy 16 31 21 17 13 2 0 48 30 362
2017 Project management 16 41 23 13 6 0 0 58 19 335
2017 Other services to the public 20 33 25 8 12 1 0 54 21 135
2017 None of the above 16 39 16 16 12 1 0 55 29 251

Question 12. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 11 14 35 29 11 0 0 25 40 61
2017 Federal regulators 6 10 35 39 10 0 0 17 48 19
2017 Compliance, inspection and enforcement 0 28 38 31 3 0 0 28 34 30
2017 Communications or public affairs 5 18 42 23 11 0 1 23 35 111
2017 Access to information and privacy 6 13 52 24 6 0 0 18 29 16
2017 Security 0 18 46 26 10 0 0 18 36 11
2017 Science and technology 5 14 42 25 11 3 0 19 37 60
2017 Legal services 0 26 31 28 15 0 0 26 43 38
2017 Administration and operations 4 20 41 22 12 0 0 24 34 615
2017 Human resources 2 24 44 22 8 0 1 26 30 152
2017 Financial management 3 16 42 25 14 0 0 19 39 253
2017 Procurement 10 9 50 17 14 0 0 19 31 22
2017 Real property 0 15 48 34 4 0 0 15 38 27
2017 Materiel management 0 0 63 28 9 0 0 0 37 10
2017 Information management 5 30 36 23 6 0 0 35 29 106
2017 Information technology 1 25 42 22 10 0 0 26 32 81
2017 Internal audit 15 22 28 21 14 0 0 37 35 14
2017 Evaluation 0 31 36 19 14 0 0 31 33 20
2017 Data sciences 7 22 43 21 8 0 0 28 29 33
2017 Policy 2 20 44 23 11 0 0 22 34 355
2017 Project management 2 16 40 26 15 0 0 18 41 330
2017 Other services to the public 3 10 44 26 18 0 0 13 43 134
2017 None of the above 2 15 38 30 14 1 0 18 44 248

Question 13. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 8 35 34 10 11 0 2 21 43 58
2017 Federal regulators 19 34 18 19 11 0 0 29 53 20
2017 Compliance, inspection and enforcement 6 31 47 9 7 0 0 16 38 30
2017 Communications or public affairs 10 23 39 17 9 0 1 27 33 110
2017 Access to information and privacy 12 26 43 13 6 0 0 19 38 16
2017 Security 18 17 37 19 9 0 0 28 36 11
2017 Science and technology 8 25 40 25 2 0 0 27 33 60
2017 Legal services 9 28 45 15 2 0 0 17 37 40
2017 Administration and operations 10 24 40 17 9 0 0 26 34 619
2017 Human resources 9 21 43 21 5 0 1 26 30 152
2017 Financial management 11 28 41 14 6 0 0 20 39 254
2017 Procurement 14 9 50 27 0 0 0 27 23 22
2017 Real property 0 39 42 15 4 0 0 19 39 26
2017 Materiel management 0 57 43 0 0 0 0 0 57 10
2017 Information management 6 27 40 16 10 0 0 27 33 106
2017 Information technology 9 21 40 21 9 0 1 30 30 82
2017 Internal audit 7 25 34 28 7 0 0 34 32 15
2017 Evaluation 14 11 46 25 5 0 0 29 25 20
2017 Data sciences 8 14 40 32 6 0 0 38 23 33
2017 Policy 13 23 39 19 5 0 0 24 37 354
2017 Project management 14 26 38 16 5 0 0 21 41 333
2017 Other services to the public 17 33 36 8 6 0 0 14 50 131
2017 None of the above 18 29 35 14 4 0 0 18 48 248
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Client contact centre 39 61 58
2017 Federal regulators 24 76 20
2017 Compliance, inspection and enforcement 25 75 30
2017 Communications or public affairs 25 75 109
2017 Access to information and privacy 50 50 17
2017 Science and technology 23 77 60
2017 Legal services 23 77 40
2017 Administration and operations 26 74 611
2017 Human resources 17 83 153
2017 Financial management 25 75 253
2017 Procurement 23 77 22
2017 Materiel management 49 51 10
2017 Information management 25 75 109
2017 Information technology 23 77 78
2017 Evaluation 26 74 19
2017 Data sciences 18 82 33
2017 Policy 30 70 361
2017 Project management 28 72 331
2017 Other services to the public 44 56 132
2017 None of the above 38 62 249
2014 Client contact centre 16 84 73
2014 Federal regulators 25 75 47
2014 Compliance, inspection and enforcement 36 64 33
2014 Communications or public affairs 23 77 116
2014 Access to information and privacy 46 54 17
2014 Security 36 64 14
2014 Science and technology 16 84 85
2014 Legal services 16 84 75
2014 Administration and operations 27 73 912
2014 Human resources 25 75 164
2014 Financial management 21 79 287
2014 Information management 22 78 142
2014 Information technology 23 77 121
2014 Evaluation 28 72 25
2014 Other services to the public 30 70 229
2014 None of the above 27 73 736

Question 15a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 Client contact centre 38 22
2017 Communications or public affairs 42 28
2017 Administration and operations 55 162
2017 Human resources 51 28
2017 Financial management 48 64
2017 Information management 44 27
2017 Information technology 56 18
2017 Policy 38 110
2017 Project management 50 93
2017 Other services to the public 45 53
2017 None of the above 50 88
2014 Client contact centre 50 12
2014 Compliance, inspection and enforcement 42 12
2014 Communications or public affairs 29 28
2014 Science and technology 35 13
2014 Legal services 59 12
2014 Administration and operations 48 245
2014 Human resources 43 40
2014 Financial management 46 58
2014 Information management 46 33
2014 Information technology 54 26
2014 Other services to the public 40 67
2014 None of the above 49 194

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 Client contact centre 76 22
2017 Communications or public affairs 60 28
2017 Administration and operations 69 162
2017 Human resources 52 28
2017 Financial management 61 64
2017 Information management 66 27
2017 Information technology 55 18
2017 Policy 79 110
2017 Project management 64 93
2017 Other services to the public 55 53
2017 None of the above 76 88
2014 Client contact centre 75 12
2014 Federal regulators 78 13
2014 Compliance, inspection and enforcement 84 12
2014 Communications or public affairs 72 28
2014 Science and technology 59 13
2014 Legal services 50 12
2014 Administration and operations 62 245
2014 Human resources 69 40
2014 Financial management 63 58
2014 Information management 61 33
2014 Information technology 64 26
2014 Other services to the public 75 67
2014 None of the above 68 194

Question 15c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 Science and technology 0 14
2017 Administration and operations 8 162
2017 Financial management 7 64
2017 Information management 18 27
2017 Policy 7 110
2017 Project management 12 93
2017 None of the above 7 88
2014 Federal regulators 36 13
2014 Compliance, inspection and enforcement 0 12
2014 Administration and operations 8 245
2014 Financial management 13 58
2014 Information technology 18 26
2014 Other services to the public 7 67
2014 None of the above 10 194

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 Client contact centre 0 22
2017 Communications or public affairs 0 28
2017 Science and technology 0 14
2017 Administration and operations 0 162
2017 Human resources 0 28
2017 Financial management 0 64
2017 Information management 0 27
2017 Policy 0 110
2017 Project management 0 93
2017 None of the above 0 88
2014 Client contact centre 0 12
2014 Federal regulators 0 13
2014 Compliance, inspection and enforcement 0 12
2014 Science and technology 0 13
2014 Legal services 0 12
2014 Human resources 0 40
2014 Financial management 0 58
2014 Information management 0 33
2014 Information technology 0 26
2014 Other services to the public 0 67
2014 None of the above 0 194

Question 15e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 Administration and operations 4 162
2017 Information technology 0 18
2017 Policy 4 110
2014 Client contact centre 0 12
2014 Human resources 0 40
2014 Information technology 0 26

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 Administration and operations 12 162
2017 Policy 8 110
2017 Project management 16 93
2017 Other services to the public 22 53
2017 None of the above 12 88
2014 Administration and operations 11 245
2014 Human resources 0 40
2014 Information technology 0 26
2014 Other services to the public 20 67
2014 None of the above 9 194

Question 15g. From whom did you experience harassment on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 Policy 0 110
2017 None of the above 0 88
2014 Client contact centre 0 12
2014 Science and technology 0 13
2014 Administration and operations 2 245
2014 Information management 0 33
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Client contact centre 16 84 61
2017 Federal regulators 27 73 20
2017 Compliance, inspection and enforcement 22 78 30
2017 Communications or public affairs 9 91 110
2017 Security 0 100 11
2017 Science and technology 17 83 59
2017 Legal services 13 87 40
2017 Administration and operations 16 84 618
2017 Human resources 9 91 152
2017 Financial management 13 87 254
2017 Information management 17 83 109
2017 Information technology 7 93 81
2017 Data sciences 22 78 33
2017 Policy 17 83 362
2017 Project management 19 81 333
2017 Other services to the public 26 74 133
2017 None of the above 20 80 253
2014 Client contact centre 15 85 74
2014 Federal regulators 20 80 47
2014 Communications or public affairs 8 92 116
2014 Access to information and privacy 30 70 17
2014 Science and technology 12 88 85
2014 Administration and operations 12 88 912
2014 Human resources 7 93 164
2014 Financial management 6 94 287
2014 Information management 10 90 143
2014 Information technology 10 90 122
2014 Other services to the public 17 83 231
2014 None of the above 12 88 733

Question 17a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 Client contact centre 49 10
2017 Administration and operations 40 99
2017 Financial management 34 32
2017 Information management 48 18
2017 Policy 35 64
2017 Project management 34 61
2017 Other services to the public 29 37
2017 None of the above 44 46
2014 Administration and operations 34 111
2014 Financial management 38 16
2014 Information management 35 13
2014 Information technology 59 12
2014 Other services to the public 27 34
2014 None of the above 40 83

Question 17b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 Administration and operations 76 99
2017 Human resources 66 14
2017 Information management 70 18
2017 Policy 81 64
2017 Project management 74 61
2017 Other services to the public 74 37
2017 None of the above 84 46
2014 Client contact centre 100 11
2014 Communications or public affairs 70 10
2014 Administration and operations 78 111
2014 Human resources 84 12
2014 Financial management 83 16
2014 Information management 100 13
2014 Information technology 66 12
2014 Other services to the public 67 34
2014 None of the above 82 83

Question 17c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 Client contact centre 0 10
2017 Communications or public affairs 0 10
2017 Financial management 0 32
2014 Communications or public affairs 0 10
2014 Administration and operations 8 111
2014 Human resources 0 12
2014 Information management 0 13

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 Client contact centre 0 10
2017 Communications or public affairs 0 10
2017 Science and technology 0 10
2017 Administration and operations 0 99
2017 Human resources 0 14
2017 Financial management 0 32
2017 Information management 0 18
2017 Policy 0 64
2017 Project management 0 61
2014 Client contact centre 0 11
2014 Communications or public affairs 0 10
2014 Administration and operations 0 111
2014 Human resources 0 12
2014 Financial management 0 16
2014 Information management 0 13
2014 Information technology 0 12
2014 Other services to the public 0 34
2014 None of the above 0 83

Question 17e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 Financial management 0 32
2017 Policy 9 64
2014 Client contact centre 0 11
2014 Communications or public affairs 0 10
2014 Information technology 0 12
2014 Other services to the public 0 34
2014 None of the above 8 83

Question 17f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 Administration and operations 11 99
2017 Project management 24 61
2017 Other services to the public 29 37
2014 Communications or public affairs 0 10
2014 Administration and operations 15 111
2014 Human resources 0 12
2014 Financial management 0 16
2014 Information technology 0 12
2014 Other services to the public 30 34
2014 None of the above 11 83

Question 17g. From whom did you experience discrimination on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 Client contact centre 0 10
2017 Communications or public affairs 0 10
2017 Science and technology 0 10
2017 Administration and operations 8 99
2017 Human resources 0 14
2017 Policy 8 64
2017 Project management 13 61
2014 Client contact centre 0 11
2014 Human resources 0 12
2014 Financial management 0 16
2014 Information management 0 13
2014 None of the above 8 83