2017 Public Service Employee Annual Survey Results for Royal Canadian Mounted Police by Question 22. With which of the following communities do you most closely identify in relation to your current job? (Mark one only.)

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 41 32 10 9 5 1 1 76 14 132
2017 Health care practitioners 64 15 16 0 3 1 0 81 4 39
2017 Federal regulators 36 25 18 6 2 6 6 70 10 43
2017 Compliance, inspection and enforcement 42 31 12 6 6 2 0 75 13 90
2017 Communications or public affairs 34 42 13 7 4 0 0 76 11 56
2017 Access to information and privacy 47 33 9 9 0 2 0 82 9 40
2017 Security 52 30 10 3 2 2 1 85 5 168
2017 Science and technology 42 25 17 16 0 0 0 67 16 16
2017 Legal services 39 38 9 1 3 9 1 85 5 68
2017 Administration and operations 48 34 9 4 3 2 1 84 7 1335
2017 Human resources 51 31 8 5 2 2 0 84 7 399
2017 Financial management 49 32 8 4 3 3 0 84 8 210
2017 Procurement 57 30 5 3 1 4 0 90 4 70
2017 Real property 44 36 11 5 4 1 0 81 8 82
2017 Materiel management 58 29 11 1 0 1 0 88 1 49
2017 Information management 48 39 6 2 2 2 0 89 4 333
2017 Information technology 51 34 10 2 2 2 0 86 4 94
2017 Internal audit 30 50 10 5 0 5 0 84 5 20
2017 Evaluation 46 28 0 0 9 0 17 89 11 10
2017 Data sciences 46 50 0 5 0 0 0 95 5 20
2017 Policy 51 28 13 4 4 0 0 79 8 70
2017 Project management 47 39 8 0 2 4 0 90 2 63
2017 Other services to the public 48 28 14 6 2 1 2 77 8 200
2017 None of the above 51 27 12 5 1 3 1 82 6 282
2014 Client contact centre 45 32 13 2 3 4 1 82 5 144
2014 Health care practitioners 39 39 9 0 0 13 0 90 0 32
2014 Federal regulators 40 13 27 13 7 0 0 53 20 15
2014 Compliance, inspection and enforcement 55 27 12 0 0 5 0 87 0 53
2014 Communications or public affairs 48 26 15 1 5 3 2 78 6 64
2014 Access to information and privacy 55 27 5 5 0 5 3 89 5 40
2014 Security 48 27 14 2 2 5 1 80 5 128
2014 Science and technology 75 6 13 0 0 6 0 87 0 15
2014 Legal services 42 31 15 0 4 7 2 80 4 53
2014 Administration and operations 45 31 14 4 2 3 1 80 6 1446
2014 Human resources 44 33 14 4 2 2 0 79 7 407
2014 Financial management 44 40 8 3 1 2 1 87 4 264
2014 Procurement 48 31 11 3 5 2 0 81 8 60
2014 Real property 43 34 14 5 1 2 0 79 6 110
2014 Materiel management 62 21 14 2 0 1 0 84 2 51
2014 Information management 45 32 13 3 2 5 0 81 5 372
2014 Information technology 43 35 12 3 3 4 1 81 6 106
2014 Internal audit 54 32 11 0 4 0 0 86 4 28
2014 Other services to the public 44 29 13 4 3 4 3 79 7 194
2014 None of the above 38 33 14 5 2 7 1 77 7 426

Question 2. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 45 35 9 6 5 0 0 80 11 132
2017 Health care practitioners 52 30 13 6 0 0 0 81 6 39
2017 Federal regulators 31 37 15 7 11 0 0 68 17 43
2017 Compliance, inspection and enforcement 40 40 10 6 4 0 0 80 10 90
2017 Communications or public affairs 29 45 8 8 10 0 0 74 18 55
2017 Access to information and privacy 53 36 4 2 5 0 0 88 7 39
2017 Security 52 31 6 6 5 0 0 83 11 169
2017 Science and technology 42 33 14 6 6 0 0 75 11 16
2017 Legal services 44 44 5 4 3 0 0 88 7 67
2017 Administration and operations 48 35 6 8 3 0 0 83 11 1339
2017 Human resources 49 37 6 5 3 0 0 86 8 400
2017 Financial management 48 37 5 8 2 1 0 85 10 210
2017 Procurement 60 26 2 8 4 0 0 86 11 71
2017 Real property 36 46 8 6 5 0 0 82 11 82
2017 Materiel management 55 37 5 4 0 0 0 92 4 49
2017 Information management 42 42 4 8 4 0 0 83 12 332
2017 Information technology 46 38 9 4 4 0 0 84 7 95
2017 Internal audit 25 55 5 10 0 5 0 84 11 20
2017 Evaluation 26 55 0 0 19 0 0 81 19 10
2017 Data sciences 38 37 20 5 0 0 0 75 5 19
2017 Policy 52 37 3 4 4 0 0 89 8 70
2017 Project management 44 42 5 6 3 0 0 86 9 63
2017 Other services to the public 43 35 9 9 3 0 0 79 13 199
2017 None of the above 43 35 8 11 3 0 0 78 14 280
2014 Client contact centre 50 39 7 2 2 0 0 89 4 144
2014 Health care practitioners 56 22 10 9 3 0 0 78 12 32
2014 Federal regulators 54 20 7 7 13 0 0 74 20 15
2014 Compliance, inspection and enforcement 51 33 5 5 5 0 0 84 10 53
2014 Communications or public affairs 48 29 18 2 4 0 0 77 5 64
2014 Access to information and privacy 55 30 7 5 2 0 0 85 7 40
2014 Security 49 31 11 6 4 0 0 79 9 128
2014 Science and technology 53 16 12 13 6 0 0 69 19 15
2014 Legal services 42 36 5 7 9 0 0 78 16 53
2014 Administration and operations 53 32 8 4 3 0 0 85 7 1446
2014 Human resources 50 33 10 3 3 1 0 84 6 407
2014 Financial management 53 37 5 2 2 0 0 91 4 264
2014 Procurement 47 27 18 2 6 0 0 75 8 60
2014 Real property 42 39 7 6 5 1 0 81 11 111
2014 Materiel management 58 26 4 7 4 0 0 85 11 51
2014 Information management 54 30 9 5 2 0 0 84 7 372
2014 Information technology 49 28 14 2 7 0 0 77 9 106
2014 Internal audit 61 25 7 4 4 0 0 85 7 28
2014 Other services to the public 54 30 8 4 5 0 0 84 9 194
2014 None of the above 45 32 11 6 5 1 0 78 11 425

Question 3. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 33 36 17 7 7 0 1 69 14 131
2017 Health care practitioners 50 29 10 4 7 0 0 79 11 39
2017 Federal regulators 35 15 32 11 6 0 0 50 17 43
2017 Compliance, inspection and enforcement 36 39 15 4 6 0 0 75 10 89
2017 Communications or public affairs 23 48 12 6 11 0 0 71 16 55
2017 Access to information and privacy 49 31 13 2 5 0 0 81 7 40
2017 Security 38 31 13 6 7 1 4 73 14 168
2017 Science and technology 52 21 0 11 16 0 0 73 27 16
2017 Legal services 56 27 5 7 3 2 0 85 10 67
2017 Administration and operations 44 32 12 7 5 0 0 76 12 1334
2017 Human resources 43 34 11 9 4 0 0 77 12 398
2017 Financial management 49 30 7 9 4 0 0 80 13 211
2017 Procurement 52 30 10 4 3 0 1 83 6 71
2017 Real property 46 31 12 5 6 0 0 77 11 82
2017 Materiel management 39 44 14 3 0 0 0 83 3 48
2017 Information management 33 43 12 5 7 0 0 76 12 333
2017 Information technology 47 28 15 5 5 0 0 75 10 95
2017 Internal audit 20 40 15 25 0 0 0 60 25 20
2017 Evaluation 28 45 0 0 28 0 0 72 28 10
2017 Data sciences 53 25 10 11 0 0 0 78 11 19
2017 Policy 55 25 11 5 4 0 0 80 9 70
2017 Project management 52 35 0 9 3 0 0 87 13 63
2017 Other services to the public 42 32 10 9 6 0 1 75 15 199
2017 None of the above 37 29 13 13 8 0 0 66 21 280
2014 Client contact centre 26 40 17 12 5 0 0 66 16 144
2014 Health care practitioners 14 44 21 12 9 0 0 58 21 32
2014 Federal regulators 21 53 13 7 7 0 0 74 13 15
2014 Compliance, inspection and enforcement 24 41 9 11 16 0 0 64 27 53
2014 Communications or public affairs 45 38 5 7 5 0 0 83 12 64
2014 Access to information and privacy 37 36 15 10 3 0 0 72 13 40
2014 Security 32 37 14 9 8 0 0 69 17 129
2014 Science and technology 47 25 10 0 19 0 0 71 19 15
2014 Legal services 34 31 16 4 12 2 0 67 17 53
2014 Administration and operations 38 36 13 7 5 0 0 75 12 1446
2014 Human resources 36 37 13 8 6 0 0 73 14 406
2014 Financial management 45 35 9 8 2 0 0 81 10 264
2014 Procurement 25 41 14 8 11 0 0 67 19 60
2014 Real property 29 30 18 14 10 0 0 59 23 111
2014 Materiel management 43 40 7 2 9 0 0 83 10 51
2014 Information management 33 35 17 9 5 0 0 68 14 372
2014 Information technology 38 28 12 11 12 0 0 65 22 106
2014 Internal audit 39 25 18 11 7 0 0 64 18 28
2014 Other services to the public 34 29 15 8 12 0 1 64 21 194
2014 None of the above 34 33 15 9 7 0 1 68 17 426

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 31 29 16 13 10 1 0 61 23 130
2017 Health care practitioners 52 27 5 8 8 0 0 79 16 39
2017 Federal regulators 20 30 26 9 11 4 0 53 20 43
2017 Compliance, inspection and enforcement 29 29 24 7 9 1 0 59 16 90
2017 Communications or public affairs 22 44 10 13 11 0 0 66 24 55
2017 Access to information and privacy 33 36 18 6 7 0 0 69 13 39
2017 Security 31 34 13 8 9 2 3 69 18 168
2017 Science and technology 42 17 16 9 11 5 0 62 21 16
2017 Legal services 34 41 8 10 6 2 0 76 16 68
2017 Administration and operations 35 35 14 10 6 1 0 70 16 1333
2017 Human resources 34 38 11 10 5 0 1 73 16 397
2017 Financial management 32 36 14 9 6 2 0 69 16 209
2017 Procurement 38 37 10 9 5 1 0 76 14 70
2017 Real property 31 39 16 6 8 0 1 70 14 81
2017 Materiel management 34 51 3 10 0 2 0 87 10 48
2017 Information management 28 43 13 8 7 1 0 72 15 333
2017 Information technology 40 31 14 11 5 0 0 71 15 93
2017 Internal audit 5 46 29 20 0 0 0 51 20 20
2017 Evaluation 37 19 17 9 18 0 0 55 28 10
2017 Data sciences 32 36 5 17 10 0 0 68 27 19
2017 Policy 41 40 7 6 6 0 0 81 12 70
2017 Project management 38 38 7 13 3 0 0 77 16 63
2017 Other services to the public 30 37 11 14 7 0 2 68 21 200
2017 None of the above 24 35 16 14 9 1 1 60 24 280

Question 5. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 35 31 17 8 7 1 1 67 16 132
2017 Health care practitioners 57 21 5 6 11 0 0 78 17 39
2017 Federal regulators 33 34 6 13 13 0 0 68 26 43
2017 Compliance, inspection and enforcement 46 27 16 2 7 1 0 74 9 89
2017 Communications or public affairs 35 26 8 12 18 0 0 61 31 56
2017 Access to information and privacy 48 40 7 2 2 0 0 88 5 39
2017 Security 49 24 8 12 6 1 0 74 18 167
2017 Science and technology 57 18 6 19 0 0 0 75 19 16
2017 Legal services 50 32 6 5 2 5 0 87 7 68
2017 Administration and operations 51 27 8 8 4 0 0 79 13 1335
2017 Human resources 55 27 6 7 3 0 1 84 10 398
2017 Financial management 55 26 7 8 2 1 0 82 10 210
2017 Procurement 58 26 7 5 5 0 0 83 10 71
2017 Real property 48 28 8 11 5 0 0 75 16 80
2017 Materiel management 57 22 6 9 6 0 0 79 15 49
2017 Information management 44 37 9 6 4 0 1 82 10 334
2017 Information technology 55 26 10 4 4 0 2 82 7 95
2017 Internal audit 40 35 10 15 0 0 0 75 15 20
2017 Evaluation 37 28 9 0 9 0 17 78 11 10
2017 Data sciences 44 31 10 10 5 0 0 75 15 19
2017 Policy 55 27 6 11 1 0 0 82 13 70
2017 Project management 54 35 8 3 0 0 0 89 3 63
2017 Other services to the public 45 32 10 7 6 0 0 77 13 199
2017 None of the above 39 33 14 5 8 0 0 72 13 281
2014 Client contact centre 36 35 14 9 5 1 1 72 14 144
2014 Health care practitioners 49 34 3 5 9 0 0 83 14 32
2014 Federal regulators 39 22 13 20 7 0 0 61 26 15
2014 Compliance, inspection and enforcement 47 24 9 13 7 0 0 71 20 53
2014 Communications or public affairs 39 24 12 12 11 0 2 64 24 63
2014 Access to information and privacy 58 20 11 8 3 0 0 78 10 40
2014 Security 41 40 11 5 3 0 0 81 8 129
2014 Science and technology 56 19 12 6 6 0 0 75 12 15
2014 Legal services 40 42 5 4 9 0 0 82 12 53
2014 Administration and operations 50 30 9 7 3 0 0 81 10 1442
2014 Human resources 48 32 7 9 3 0 0 80 12 406
2014 Financial management 53 32 5 7 2 0 0 86 9 264
2014 Procurement 29 37 7 11 16 0 0 66 27 60
2014 Real property 30 35 13 15 7 0 0 64 22 111
2014 Materiel management 62 24 4 3 7 0 0 86 10 51
2014 Information management 44 34 13 5 4 0 0 77 9 372
2014 Information technology 46 22 15 8 8 0 0 69 16 105
2014 Internal audit 64 25 3 4 4 0 0 89 7 28
2014 Other services to the public 41 33 11 9 6 0 0 74 15 194
2014 None of the above 45 30 11 7 5 1 1 77 12 426

Question 6. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 36 39 10 8 7 0 0 75 15 132
2017 Health care practitioners 37 43 8 9 3 0 0 80 12 39
2017 Federal regulators 23 26 18 17 17 0 0 48 34 43
2017 Compliance, inspection and enforcement 41 30 11 13 5 0 0 71 18 90
2017 Communications or public affairs 29 37 16 9 8 0 0 66 18 56
2017 Access to information and privacy 39 30 14 13 5 0 0 69 18 40
2017 Security 34 36 9 11 9 1 0 71 20 169
2017 Science and technology 36 39 9 16 0 0 0 75 16 16
2017 Legal services 42 40 6 8 4 0 0 81 13 68
2017 Administration and operations 41 33 11 9 6 0 0 74 15 1339
2017 Human resources 44 35 9 7 5 0 0 79 12 400
2017 Financial management 39 37 11 8 4 1 0 77 12 211
2017 Procurement 57 28 5 5 4 1 0 86 9 71
2017 Real property 31 40 12 8 9 0 0 71 17 82
2017 Materiel management 46 29 21 1 3 0 0 75 4 49
2017 Information management 33 42 9 10 7 0 0 75 16 334
2017 Information technology 49 25 16 5 6 0 0 74 10 94
2017 Internal audit 20 45 10 20 5 0 0 65 25 20
2017 Data sciences 32 41 5 22 0 0 0 73 22 19
2017 Policy 48 38 6 3 5 0 0 85 8 70
2017 Project management 35 45 6 11 3 0 0 80 14 63
2017 Other services to the public 41 31 11 9 7 1 0 73 16 199
2017 None of the above 34 33 14 10 8 0 0 67 19 281
2014 Client contact centre 36 41 16 5 2 0 0 77 7 144
2014 Health care practitioners 23 52 4 14 6 0 0 75 21 32
2014 Federal regulators 40 20 13 7 20 0 0 61 26 15
2014 Compliance, inspection and enforcement 41 31 9 13 7 0 0 71 20 53
2014 Communications or public affairs 26 46 12 8 7 0 0 73 15 64
2014 Access to information and privacy 50 30 15 5 0 0 0 80 5 40
2014 Security 40 32 18 2 8 0 0 72 10 128
2014 Science and technology 41 16 6 31 6 0 0 57 37 15
2014 Legal services 33 36 9 15 7 0 0 69 22 53
2014 Administration and operations 39 36 13 8 4 0 0 75 12 1446
2014 Human resources 35 38 12 10 4 0 0 74 14 407
2014 Financial management 42 39 11 6 2 0 0 81 8 263
2014 Procurement 31 38 16 6 9 0 0 69 16 60
2014 Real property 28 34 19 10 7 1 0 63 18 111
2014 Materiel management 52 37 6 2 4 0 0 89 6 51
2014 Information management 37 35 16 7 5 0 1 72 12 372
2014 Information technology 38 31 16 8 7 0 0 69 15 106
2014 Internal audit 57 17 18 4 4 0 0 75 7 28
2014 Other services to the public 36 36 14 9 5 0 0 72 14 194
2014 None of the above 33 34 15 10 6 1 0 68 16 427

Question 7. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 43 36 9 10 2 0 0 79 12 130
2017 Health care practitioners 47 31 9 10 2 0 0 78 13 39
2017 Federal regulators 31 47 11 9 2 0 0 78 11 43
2017 Compliance, inspection and enforcement 47 34 9 5 5 0 0 81 10 90
2017 Communications or public affairs 34 50 5 9 3 0 0 84 11 56
2017 Access to information and privacy 39 47 12 0 2 0 0 86 2 40
2017 Security 48 34 7 5 4 1 0 83 9 169
2017 Science and technology 42 22 20 11 5 0 0 64 16 16
2017 Legal services 60 33 3 4 0 0 0 93 4 68
2017 Administration and operations 49 36 7 5 3 0 0 85 8 1332
2017 Human resources 48 39 7 5 1 0 0 87 6 400
2017 Financial management 44 37 11 6 1 0 0 81 8 209
2017 Procurement 58 29 5 5 2 0 0 87 8 71
2017 Real property 35 44 10 8 3 0 0 79 11 82
2017 Materiel management 61 25 11 4 0 0 0 86 4 49
2017 Information management 43 40 8 5 3 0 0 83 9 332
2017 Information technology 55 27 12 2 4 0 0 82 5 95
2017 Internal audit 25 49 15 5 5 0 0 75 10 20
2017 Evaluation 54 9 19 9 9 0 0 63 18 10
2017 Data sciences 43 41 11 5 0 0 0 84 5 19
2017 Policy 60 27 6 4 3 0 0 87 7 70
2017 Project management 53 41 4 1 0 0 0 94 1 63
2017 Other services to the public 53 32 8 5 2 1 0 85 7 199
2017 None of the above 49 35 6 4 5 0 0 84 10 282
2014 Client contact centre 43 45 7 3 1 1 0 89 4 144
2014 Health care practitioners 39 39 12 6 4 0 0 78 10 32
2014 Federal regulators 61 26 7 7 0 0 0 87 7 15
2014 Compliance, inspection and enforcement 45 41 5 7 2 0 0 86 9 53
2014 Communications or public affairs 49 36 11 1 3 0 0 85 4 64
2014 Access to information and privacy 56 34 7 3 0 0 0 90 3 40
2014 Security 47 37 11 3 0 1 0 86 3 129
2014 Science and technology 53 29 13 0 6 0 0 81 6 15
2014 Legal services 46 42 5 2 5 0 0 88 7 53
2014 Administration and operations 48 38 8 4 3 0 0 86 6 1446
2014 Human resources 44 39 9 6 2 0 0 83 8 406
2014 Financial management 46 37 10 5 1 0 0 83 7 264
2014 Procurement 47 31 13 3 6 0 0 78 9 60
2014 Real property 37 36 13 10 4 0 0 73 14 111
2014 Materiel management 59 34 0 3 4 0 0 93 7 51
2014 Information management 44 33 12 8 3 0 1 77 11 371
2014 Information technology 53 28 10 4 4 0 1 82 8 106
2014 Internal audit 50 28 7 11 3 0 0 79 14 28
2014 Other services to the public 57 34 7 1 1 0 0 91 3 194
2014 None of the above 45 37 7 7 4 0 0 82 11 427
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 53 24 8 9 6 1 0 77 15 132
2017 Health care practitioners 68 14 8 5 5 0 0 82 10 39
2017 Federal regulators 38 32 9 15 6 0 0 70 22 43
2017 Compliance, inspection and enforcement 48 28 7 9 8 0 0 76 17 89
2017 Communications or public affairs 55 18 6 11 9 0 0 74 20 56
2017 Access to information and privacy 57 21 15 5 2 0 0 78 7 40
2017 Security 59 24 5 4 7 0 1 85 11 169
2017 Science and technology 45 31 0 13 11 0 0 76 24 16
2017 Legal services 59 28 3 6 4 0 0 87 10 68
2017 Administration and operations 55 25 7 8 6 0 0 80 14 1336
2017 Human resources 60 24 4 7 5 0 0 84 12 399
2017 Financial management 58 22 9 6 4 1 0 80 11 211
2017 Procurement 54 25 10 4 6 0 0 80 10 71
2017 Real property 51 22 9 11 8 0 0 72 19 82
2017 Materiel management 59 20 7 7 7 0 0 79 14 49
2017 Information management 54 30 5 5 6 0 1 85 10 333
2017 Information technology 62 23 7 5 3 0 0 85 8 95
2017 Internal audit 45 20 10 25 0 0 0 65 25 20
2017 Evaluation 55 0 0 0 28 0 17 67 33 10
2017 Data sciences 45 5 20 10 20 0 0 50 30 20
2017 Policy 66 23 4 5 2 0 0 88 7 70
2017 Project management 63 29 0 0 8 0 0 92 8 63
2017 Other services to the public 54 24 4 6 10 1 1 79 17 199
2017 None of the above 52 22 8 8 8 0 1 75 17 281

Question 9. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 54 21 11 5 7 2 0 77 12 132
2017 Health care practitioners 69 16 7 2 5 0 0 86 8 39
2017 Federal regulators 37 28 19 4 9 2 0 67 13 43
2017 Compliance, inspection and enforcement 48 25 10 8 9 0 0 73 17 89
2017 Communications or public affairs 53 28 9 9 1 0 0 80 11 56
2017 Access to information and privacy 56 25 13 2 5 0 0 81 7 40
2017 Security 59 24 8 2 7 1 1 83 9 167
2017 Science and technology 55 33 0 11 0 0 0 89 11 16
2017 Legal services 60 21 5 10 3 0 0 81 13 68
2017 Administration and operations 56 25 9 5 5 1 0 81 10 1333
2017 Human resources 62 21 7 5 5 0 0 83 10 399
2017 Financial management 58 25 8 3 5 1 0 84 8 209
2017 Procurement 53 28 9 5 5 0 0 81 10 71
2017 Real property 51 24 13 5 8 0 0 74 13 82
2017 Materiel management 56 21 8 11 4 0 0 77 14 48
2017 Information management 55 29 7 4 4 1 0 85 8 333
2017 Information technology 59 26 9 3 3 0 0 85 5 95
2017 Internal audit 35 45 10 0 5 5 0 84 5 20
2017 Evaluation 55 0 0 0 28 0 17 67 33 10
2017 Data sciences 45 16 5 14 20 0 0 61 34 20
2017 Policy 72 13 10 4 2 0 0 84 6 70
2017 Project management 63 25 5 3 5 0 0 87 8 63
2017 Other services to the public 57 20 7 8 7 2 0 78 15 199
2017 None of the above 52 21 9 11 5 1 1 74 16 281

Question 10. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 29 34 13 13 9 1 0 64 23 132
2017 Health care practitioners 46 26 5 15 7 0 0 72 23 39
2017 Federal regulators 20 27 20 15 17 0 0 48 32 43
2017 Compliance, inspection and enforcement 34 28 16 10 11 0 0 62 22 89
2017 Communications or public affairs 21 26 18 19 16 0 0 47 36 56
2017 Access to information and privacy 25 34 14 14 13 0 0 58 28 40
2017 Security 42 27 11 9 11 0 0 69 20 169
2017 Science and technology 31 26 19 13 11 0 0 57 24 16
2017 Legal services 39 36 4 14 6 2 0 76 20 67
2017 Administration and operations 39 29 11 11 9 0 0 68 20 1331
2017 Human resources 39 33 10 11 6 0 1 73 17 399
2017 Financial management 37 38 9 9 6 1 0 76 15 211
2017 Procurement 37 36 10 6 10 0 0 73 16 71
2017 Real property 22 41 13 11 14 0 0 63 24 82
2017 Materiel management 41 38 5 3 13 0 0 79 17 49
2017 Information management 33 34 12 12 8 0 0 68 20 333
2017 Information technology 53 21 7 10 8 0 0 74 18 95
2017 Internal audit 30 20 25 10 15 0 0 50 25 20
2017 Evaluation 28 28 0 0 28 0 17 67 33 10
2017 Data sciences 25 25 20 25 5 0 0 51 30 20
2017 Policy 55 24 8 3 10 0 0 78 13 70
2017 Project management 38 40 5 14 3 0 0 78 17 63
2017 Other services to the public 31 30 12 16 10 1 0 62 26 199
2017 None of the above 34 25 14 14 11 0 1 60 25 280

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 36 36 10 11 7 0 0 73 18 132
2017 Health care practitioners 61 15 5 13 4 0 1 77 17 39
2017 Federal regulators 18 46 21 4 7 4 0 66 11 43
2017 Compliance, inspection and enforcement 28 41 17 8 5 0 0 69 13 90
2017 Communications or public affairs 35 32 16 8 9 0 0 68 17 56
2017 Access to information and privacy 44 24 17 10 5 0 0 68 15 40
2017 Security 34 38 15 4 5 4 0 75 10 168
2017 Science and technology 16 27 28 24 5 0 0 43 29 16
2017 Legal services 32 37 14 10 3 3 0 71 14 68
2017 Administration and operations 40 33 15 8 4 1 0 73 12 1334
2017 Human resources 52 31 11 4 2 0 0 83 6 398
2017 Financial management 50 31 12 3 2 1 0 82 6 211
2017 Procurement 47 27 9 14 1 1 0 75 16 71
2017 Real property 32 42 15 8 2 0 1 74 10 82
2017 Materiel management 42 33 15 3 7 0 0 75 10 49
2017 Information management 34 41 13 8 4 0 0 75 12 333
2017 Information technology 52 32 10 1 5 0 0 83 6 95
2017 Internal audit 46 35 10 5 5 0 0 80 10 20
2017 Evaluation 18 28 18 0 9 0 26 62 13 10
2017 Data sciences 30 46 14 5 5 0 0 76 10 20
2017 Policy 58 26 7 8 0 0 0 85 8 70
2017 Project management 39 36 13 6 4 2 0 76 11 63
2017 Other services to the public 38 29 16 9 8 1 0 67 17 199
2017 None of the above 35 31 17 11 4 1 1 67 15 279

Question 12. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 11 17 42 23 7 0 0 28 30 131
2017 Health care practitioners 0 30 40 13 17 0 0 30 30 38
2017 Federal regulators 8 28 36 13 13 2 0 36 27 42
2017 Compliance, inspection and enforcement 10 20 45 18 8 0 0 30 25 87
2017 Communications or public affairs 7 7 53 16 18 0 0 14 33 55
2017 Access to information and privacy 7 20 24 33 16 0 0 27 49 39
2017 Security 17 26 34 15 7 0 0 44 22 165
2017 Science and technology 0 30 53 17 0 0 0 30 17 16
2017 Legal services 2 26 48 16 9 0 0 28 25 67
2017 Administration and operations 9 24 42 15 9 0 0 33 25 1323
2017 Human resources 5 26 42 19 9 0 0 30 28 394
2017 Financial management 5 18 48 20 9 0 0 23 28 209
2017 Procurement 6 15 42 20 18 0 0 20 37 70
2017 Real property 4 25 32 23 16 0 0 28 39 80
2017 Materiel management 16 21 39 18 7 0 0 37 24 47
2017 Information management 7 30 42 13 8 0 0 37 21 327
2017 Information technology 9 31 45 9 6 0 0 40 15 93
2017 Internal audit 5 45 30 20 0 0 0 50 20 20
2017 Evaluation 0 26 56 9 9 0 0 26 18 10
2017 Data sciences 5 20 41 19 14 0 0 25 33 20
2017 Policy 3 22 46 24 4 0 0 25 28 67
2017 Project management 4 24 43 20 6 2 0 29 27 63
2017 Other services to the public 9 24 39 17 10 0 0 34 27 194
2017 None of the above 10 27 36 15 11 0 0 37 27 277

Question 13. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 12 15 50 16 5 0 1 22 28 132
2017 Health care practitioners 16 17 44 21 2 0 0 24 32 39
2017 Federal regulators 16 25 29 13 16 2 0 30 41 42
2017 Compliance, inspection and enforcement 12 22 28 28 10 0 0 38 34 88
2017 Communications or public affairs 14 19 49 14 4 0 0 18 33 55
2017 Access to information and privacy 9 27 50 11 2 0 0 14 36 39
2017 Security 5 17 35 30 12 0 1 42 23 165
2017 Science and technology 11 20 36 17 15 0 0 32 32 16
2017 Legal services 7 24 47 17 5 0 0 21 31 66
2017 Administration and operations 9 19 41 22 9 0 0 31 28 1325
2017 Human resources 8 21 40 20 10 0 0 30 30 395
2017 Financial management 9 17 44 21 8 0 1 29 27 207
2017 Procurement 8 30 33 22 6 0 1 28 39 69
2017 Real property 14 29 37 12 8 0 0 21 42 81
2017 Materiel management 12 14 29 26 18 0 0 44 27 48
2017 Information management 11 15 41 20 11 1 1 32 27 331
2017 Information technology 4 13 39 28 15 0 0 43 17 92
2017 Internal audit 5 25 30 30 10 0 0 40 30 20
2017 Evaluation 18 9 63 0 9 0 0 9 28 10
2017 Data sciences 5 23 40 26 5 0 0 31 28 20
2017 Policy 4 26 42 24 4 0 0 28 30 70
2017 Project management 8 12 41 29 9 0 0 38 20 62
2017 Other services to the public 7 17 44 21 10 0 1 31 24 194
2017 None of the above 10 17 41 23 8 0 1 32 27 274
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Client contact centre 21 79 127
2017 Health care practitioners 22 78 39
2017 Federal regulators 42 58 42
2017 Compliance, inspection and enforcement 28 72 90
2017 Communications or public affairs 25 75 56
2017 Access to information and privacy 26 74 39
2017 Security 23 77 167
2017 Science and technology 36 64 16
2017 Legal services 14 86 68
2017 Administration and operations 24 76 1325
2017 Human resources 21 79 397
2017 Financial management 20 80 210
2017 Procurement 23 77 70
2017 Real property 31 69 82
2017 Materiel management 12 88 48
2017 Information management 19 81 332
2017 Information technology 15 85 94
2017 Data sciences 39 61 20
2017 Policy 13 87 69
2017 Project management 14 86 62
2017 Other services to the public 20 80 198
2017 None of the above 22 78 277
2014 Client contact centre 15 85 144
2014 Health care practitioners 32 68 32
2014 Federal regulators 33 67 15
2014 Compliance, inspection and enforcement 25 75 53
2014 Communications or public affairs 26 74 64
2014 Access to information and privacy 21 79 40
2014 Security 20 80 129
2014 Science and technology 27 73 15
2014 Legal services 21 79 53
2014 Administration and operations 21 79 1444
2014 Human resources 21 79 406
2014 Financial management 15 85 262
2014 Procurement 24 76 60
2014 Real property 20 80 111
2014 Information management 20 80 370
2014 Information technology 21 79 105
2014 Internal audit 29 71 28
2014 Other services to the public 24 76 194
2014 None of the above 26 74 425

Question 15a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 Client contact centre 45 28
2017 Federal regulators 69 18
2017 Compliance, inspection and enforcement 43 23
2017 Communications or public affairs 50 15
2017 Access to information and privacy 46 12
2017 Security 49 40
2017 Administration and operations 57 318
2017 Human resources 37 83
2017 Financial management 40 40
2017 Procurement 42 14
2017 Real property 47 26
2017 Information management 56 65
2017 Other services to the public 44 36
2017 None of the above 63 60
2014 Client contact centre 55 22
2014 Health care practitioners 60 11
2014 Communications or public affairs 79 17
2014 Security 45 27
2014 Legal services 67 10
2014 Administration and operations 57 304
2014 Human resources 51 85
2014 Financial management 54 37
2014 Procurement 40 14
2014 Real property 39 22
2014 Information management 68 72
2014 Information technology 60 22
2014 Other services to the public 50 44
2014 None of the above 58 105

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 Client contact centre 72 28
2017 Federal regulators 37 18
2017 Compliance, inspection and enforcement 64 23
2017 Communications or public affairs 63 15
2017 Access to information and privacy 51 12
2017 Security 71 40
2017 Administration and operations 60 318
2017 Human resources 72 83
2017 Financial management 71 40
2017 Real property 73 26
2017 Information management 61 65
2017 Policy 51 10
2017 Other services to the public 80 36
2017 None of the above 55 60
2014 Client contact centre 54 22
2014 Compliance, inspection and enforcement 85 12
2014 Communications or public affairs 35 17
2014 Security 67 27
2014 Administration and operations 63 304
2014 Human resources 65 85
2014 Financial management 51 37
2014 Procurement 80 14
2014 Real property 75 22
2014 Information management 49 72
2014 Information technology 73 22
2014 Other services to the public 68 44
2014 None of the above 60 105

Question 15c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 Health care practitioners 0 10
2017 Communications or public affairs 0 15
2017 Access to information and privacy 0 12
2017 Legal services 0 10
2017 Administration and operations 7 318
2017 Human resources 8 83
2017 Information management 0 65
2017 None of the above 13 60
2014 Compliance, inspection and enforcement 0 12
2014 Legal services 0 10
2014 Administration and operations 7 304
2014 Human resources 6 85
2014 Information management 15 72
2014 None of the above 11 105

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 Client contact centre 0 28
2017 Health care practitioners 0 10
2017 Federal regulators 0 18
2017 Compliance, inspection and enforcement 0 23
2017 Communications or public affairs 0 15
2017 Access to information and privacy 0 12
2017 Security 0 40
2017 Legal services 0 10
2017 Administration and operations 3 318
2017 Human resources 0 83
2017 Financial management 0 40
2017 Procurement 0 14
2017 Real property 0 26
2017 Information management 0 65
2017 Information technology 0 16
2017 Policy 0 10
2017 Other services to the public 0 36
2017 None of the above 0 60
2014 Client contact centre 0 22
2014 Compliance, inspection and enforcement 0 12
2014 Communications or public affairs 0 17
2014 Security 0 27
2014 Legal services 0 10
2014 Human resources 0 85
2014 Financial management 0 37
2014 Procurement 0 14
2014 Information management 0 72
2014 Information technology 0 22
2014 None of the above 0 105

Question 15e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 Client contact centre 0 28
2017 Health care practitioners 0 10
2017 Communications or public affairs 0 15
2017 Access to information and privacy 0 12
2017 Security 0 40
2017 Administration and operations 7 318
2017 Financial management 0 40
2017 Information management 12 65
2017 Policy 0 10
2014 Compliance, inspection and enforcement 0 12
2014 Communications or public affairs 0 17
2014 Security 0 27
2014 Administration and operations 5 304
2014 Human resources 6 85
2014 Financial management 0 37
2014 Real property 0 22
2014 Other services to the public 0 44
2014 None of the above 6 105

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 Client contact centre 21 28
2017 Communications or public affairs 0 15
2017 Security 0 40
2017 Administration and operations 11 318
2017 Procurement 0 14
2017 Policy 0 10
2017 None of the above 9 60
2014 Client contact centre 0 22
2014 Legal services 0 10
2014 Administration and operations 10 304
2014 Human resources 0 85
2014 Financial management 0 37
2014 Procurement 0 14
2014 Real property 0 22
2014 Information technology 0 22
2014 None of the above 5 105

Question 15g. From whom did you experience harassment on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 Federal regulators 0 18
2017 Communications or public affairs 0 15
2017 Administration and operations 3 318
2017 Human resources 6 83
2017 None of the above 0 60
2014 Client contact centre 0 22
2014 Communications or public affairs 0 17
2014 Security 0 27
2014 Legal services 0 10
2014 Administration and operations 5 304
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Client contact centre 11 89 130
2017 Federal regulators 15 85 43
2017 Compliance, inspection and enforcement 14 86 90
2017 Communications or public affairs 17 83 56
2017 Security 11 89 169
2017 Administration and operations 12 88 1323
2017 Human resources 10 90 397
2017 Financial management 11 89 211
2017 Procurement 12 88 71
2017 Real property 18 82 81
2017 Information management 10 90 333
2017 Information technology 6 94 94
2017 Evaluation 0 100 10
2017 Policy 13 87 68
2017 Project management 14 86 63
2017 Other services to the public 9 91 200
2017 None of the above 9 91 281
2014 Client contact centre 4 96 144
2014 Compliance, inspection and enforcement 12 88 52
2014 Communications or public affairs 9 91 64
2014 Access to information and privacy 0 100 40
2014 Security 5 95 129
2014 Science and technology 0 100 15
2014 Administration and operations 8 92 1445
2014 Human resources 9 91 404
2014 Financial management 3 97 264
2014 Procurement 8 92 60
2014 Real property 8 92 111
2014 Information management 8 92 371
2014 Information technology 7 93 105
2014 Other services to the public 6 94 194
2014 None of the above 9 91 425

Question 17a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 Compliance, inspection and enforcement 64 14
2017 Communications or public affairs 59 11
2017 Security 48 18
2017 Administration and operations 43 156
2017 Human resources 38 40
2017 Financial management 30 23
2017 Real property 46 14
2017 Information management 41 33
2017 Other services to the public 47 17
2017 None of the above 40 27
2014 Administration and operations 53 112
2014 Human resources 34 38
2014 Information management 38 29
2014 Other services to the public 44 12
2014 None of the above 39 36

Question 17b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 Security 57 18
2017 Administration and operations 68 156
2017 Human resources 78 40
2017 Real property 57 14
2017 Information management 71 33
2017 None of the above 83 27
2014 Administration and operations 72 112
2014 Human resources 88 38
2014 Information management 62 29
2014 Other services to the public 79 12
2014 None of the above 79 36

Question 17c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 Client contact centre 0 14
2017 Communications or public affairs 0 11
2017 Security 0 18
2017 Administration and operations 4 156
2017 None of the above 17 27
2014 Other services to the public 0 12

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 Client contact centre 0 14
2017 Compliance, inspection and enforcement 0 14
2017 Communications or public affairs 0 11
2017 Security 0 18
2017 Human resources 0 40
2017 Financial management 0 23
2017 Other services to the public 0 17
2017 None of the above 0 27
2014 Administration and operations 0 112
2014 Human resources 0 38
2014 Information management 0 29
2014 None of the above 0 36

Question 17e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 Compliance, inspection and enforcement 0 14
2017 Communications or public affairs 0 11
2017 Administration and operations 6 156
2017 Human resources 12 40
2014 Administration and operations 6 112
2014 Other services to the public 0 12

Question 17f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 Compliance, inspection and enforcement 0 14
2017 Communications or public affairs 0 11
2017 Administration and operations 10 156
2017 Human resources 0 40
2017 Financial management 0 23
2017 Real property 0 14
2014 Administration and operations 4 112
2014 Information management 0 29

Question 17g. From whom did you experience discrimination on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 Compliance, inspection and enforcement 0 14
2017 Communications or public affairs 0 11
2017 Administration and operations 8 156
2017 Other services to the public 0 17
2017 None of the above 0 27
2014 Other services to the public 0 12