2017 Public Service Employee Annual Survey Results for Natural Resources Canada by Question 22. With which of the following communities do you most closely identify in relation to your current job? (Mark one only.)

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 50 43 7 0 0 0 0 93 0 24
2017 Federal regulators 37 33 14 3 3 11 0 78 6 37
2017 Compliance, inspection and enforcement 50 30 0 8 13 0 0 79 21 16
2017 Communications or public affairs 35 43 12 6 1 4 0 81 7 96
2017 Security 39 28 32 0 0 0 0 68 0 10
2017 Science and technology 43 35 10 5 1 5 0 83 6 826
2017 Library services 50 43 0 0 0 7 0 100 0 14
2017 Administration and operations 51 30 10 2 2 4 1 85 4 242
2017 Human resources 46 30 9 4 3 7 0 82 8 80
2017 Financial management 37 42 12 1 2 5 1 84 3 83
2017 Procurement 70 4 7 4 9 7 0 79 13 22
2017 Real property 51 30 15 4 0 0 0 81 4 23
2017 Information management 37 38 10 5 2 8 0 82 8 59
2017 Information technology 43 39 11 3 1 3 0 84 4 93
2017 Internal audit 8 53 39 0 0 0 0 61 0 13
2017 Data sciences 35 42 9 0 4 11 0 86 4 47
2017 Policy 30 48 9 4 3 6 0 83 7 302
2017 Project management 32 47 14 3 0 2 2 82 3 96
2017 Other services to the public 48 29 9 0 0 14 0 90 0 28
2017 None of the above 36 33 15 5 2 10 0 76 8 88
2014 Client contact centre 33 46 12 0 0 10 0 87 0 41
2014 Federal regulators 47 27 12 5 1 7 0 80 7 57
2014 Compliance, inspection and enforcement 33 33 17 4 4 10 0 73 8 24
2014 Communications or public affairs 35 39 17 2 1 6 0 78 4 132
2014 Security 39 35 20 6 0 0 0 74 6 15
2014 Science and technology 39 38 12 3 1 7 0 83 4 1174
2014 Library services 34 39 26 0 0 0 0 74 0 17
2014 Administration and operations 43 36 13 0 3 4 1 83 4 367
2014 Human resources 44 37 8 4 0 6 1 87 5 90
2014 Financial management 47 34 9 4 2 4 0 84 6 121
2014 Procurement 47 30 7 3 0 12 0 88 4 29
2014 Real property 29 30 16 3 8 15 0 69 12 36
2014 Materiel management 26 27 30 17 0 0 0 53 17 11
2014 Information management 41 30 15 2 2 9 1 78 5 115
2014 Information technology 41 35 14 4 1 5 0 80 6 146
2014 Internal audit 55 23 5 0 0 17 0 93 0 18
2014 Evaluation 53 27 0 7 0 13 0 92 8 15
2014 Other services to the public 44 36 10 4 0 5 2 85 4 84
2014 None of the above 39 33 14 3 3 9 0 78 7 411

Question 2. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 52 40 0 8 0 0 0 92 8 24
2017 Federal regulators 38 41 10 9 3 0 0 79 11 37
2017 Compliance, inspection and enforcement 40 33 6 8 13 0 0 73 21 16
2017 Communications or public affairs 44 40 8 5 3 0 0 85 7 96
2017 Science and technology 38 38 10 8 6 0 0 75 14 822
2017 Library services 72 15 7 0 7 0 0 86 7 14
2017 Administration and operations 42 40 9 4 5 0 0 82 9 241
2017 Human resources 44 34 2 13 7 0 0 78 19 79
2017 Financial management 49 30 13 2 5 0 1 79 7 85
2017 Procurement 70 18 4 4 5 0 0 88 9 22
2017 Real property 44 33 13 10 0 0 0 77 10 23
2017 Information management 35 37 20 7 1 0 0 72 9 59
2017 Information technology 37 43 9 8 3 0 0 80 11 95
2017 Internal audit 37 47 16 0 0 0 0 84 0 13
2017 Data sciences 42 36 11 7 4 0 0 78 11 46
2017 Policy 41 43 5 7 4 0 0 84 11 302
2017 Project management 30 51 12 2 5 0 0 81 7 95
2017 Other services to the public 51 33 4 12 0 0 0 84 12 27
2017 None of the above 44 38 7 6 4 0 1 82 10 88
2014 Client contact centre 23 58 14 3 0 2 0 83 3 41
2014 Federal regulators 43 42 12 2 1 0 0 85 3 57
2014 Compliance, inspection and enforcement 43 23 14 18 4 0 0 65 21 24
2014 Communications or public affairs 45 32 15 6 2 0 1 77 8 132
2014 Security 46 20 19 6 8 0 0 66 15 15
2014 Science and technology 42 36 12 7 3 1 0 78 10 1174
2014 Library services 52 29 13 6 0 0 0 80 6 17
2014 Administration and operations 48 34 12 3 4 0 0 81 7 364
2014 Human resources 51 32 8 6 2 0 1 85 8 90
2014 Financial management 48 30 12 3 5 1 0 79 9 121
2014 Procurement 62 31 3 0 0 4 0 97 0 29
2014 Real property 39 48 8 3 3 0 0 87 5 36
2014 Materiel management 44 19 10 0 26 0 0 64 26 11
2014 Information management 46 40 12 0 2 0 0 86 2 115
2014 Information technology 46 39 8 2 3 1 0 87 5 146
2014 Internal audit 50 33 11 6 0 0 0 83 6 18
2014 Evaluation 47 26 13 14 0 0 0 73 14 15
2014 Other services to the public 51 35 7 2 3 2 0 87 6 84
2014 None of the above 43 37 10 6 2 1 0 82 8 411

Question 3. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 51 35 11 3 0 0 0 86 3 24
2017 Federal regulators 32 38 14 13 3 0 0 70 16 37
2017 Compliance, inspection and enforcement 48 12 7 14 19 0 0 60 33 16
2017 Communications or public affairs 40 33 11 12 4 0 0 73 16 95
2017 Science and technology 38 33 15 9 6 0 0 70 15 826
2017 Library services 44 43 7 0 7 0 0 86 7 14
2017 Administration and operations 40 37 12 8 2 0 0 78 10 242
2017 Human resources 39 40 8 9 3 0 0 79 12 78
2017 Financial management 39 37 11 7 4 0 1 77 11 85
2017 Procurement 51 37 4 4 5 0 0 88 9 22
2017 Real property 33 46 4 8 10 0 0 79 17 23
2017 Information management 29 40 18 9 5 0 0 68 14 59
2017 Information technology 32 30 21 9 7 0 0 63 17 95
2017 Internal audit 24 45 24 8 0 0 0 69 8 13
2017 Data sciences 41 30 13 11 4 0 0 71 16 46
2017 Policy 35 40 9 9 7 0 0 75 16 302
2017 Project management 32 39 8 12 9 0 0 71 22 96
2017 Other services to the public 34 41 13 9 3 0 0 75 12 27
2017 None of the above 30 41 16 10 3 0 0 71 13 88
2014 Client contact centre 24 40 20 17 0 0 0 64 17 41
2014 Federal regulators 30 43 8 14 5 0 0 73 19 57
2014 Compliance, inspection and enforcement 35 38 0 16 11 0 0 73 27 24
2014 Communications or public affairs 24 33 23 14 6 0 0 57 20 132
2014 Security 60 32 0 0 8 0 0 92 8 15
2014 Science and technology 35 36 12 11 6 0 0 71 17 1174
2014 Library services 38 19 25 12 6 0 0 57 18 17
2014 Administration and operations 34 38 12 9 7 0 0 72 16 367
2014 Human resources 36 29 15 14 5 0 1 65 20 90
2014 Financial management 31 36 15 8 9 0 1 67 17 121
2014 Procurement 40 36 14 0 7 0 3 78 7 29
2014 Real property 22 44 23 11 0 0 0 67 11 36
2014 Materiel management 25 37 10 10 17 0 0 62 27 11
2014 Information management 33 42 12 9 3 1 0 75 13 115
2014 Information technology 34 33 21 5 6 0 1 68 12 146
2014 Internal audit 44 28 22 0 6 0 0 72 6 18
2014 Evaluation 40 27 19 13 0 0 0 67 13 15
2014 Other services to the public 32 35 12 16 2 2 0 69 19 84
2014 None of the above 31 36 12 14 7 1 0 67 21 412

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 36 54 4 6 0 0 0 90 6 24
2017 Federal regulators 13 45 19 16 8 0 0 58 24 37
2017 Compliance, inspection and enforcement 35 25 7 0 33 0 0 60 33 16
2017 Communications or public affairs 28 33 15 15 6 3 0 63 21 96
2017 Science and technology 25 37 16 13 8 1 0 63 21 828
2017 Library services 36 43 7 7 7 0 0 79 14 14
2017 Administration and operations 32 40 14 7 5 2 0 74 12 242
2017 Human resources 40 28 16 13 1 1 0 69 15 79
2017 Financial management 29 38 12 11 7 1 1 69 18 85
2017 Procurement 37 18 22 7 12 4 0 57 20 22
2017 Real property 22 48 13 14 4 0 0 70 17 23
2017 Information management 19 40 19 14 8 0 0 58 23 58
2017 Information technology 20 43 12 15 8 1 0 64 24 95
2017 Internal audit 16 53 24 8 0 0 0 69 8 13
2017 Data sciences 17 51 11 11 8 2 0 69 19 47
2017 Policy 29 40 12 11 8 0 0 69 19 302
2017 Project management 22 45 12 10 11 0 0 67 21 96
2017 Other services to the public 29 46 9 10 6 0 0 75 16 27
2017 None of the above 25 37 18 11 4 4 0 65 16 87

Question 5. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 47 30 6 9 9 0 0 76 18 24
2017 Federal regulators 47 27 8 11 7 0 0 74 18 37
2017 Compliance, inspection and enforcement 61 18 15 0 6 0 0 79 6 16
2017 Communications or public affairs 28 43 15 13 1 1 0 71 14 96
2017 Science and technology 40 33 14 8 4 0 0 74 12 828
2017 Library services 44 43 7 7 0 0 0 86 7 14
2017 Administration and operations 43 32 9 8 6 0 1 76 15 243
2017 Human resources 53 20 13 8 5 0 0 74 13 80
2017 Financial management 40 36 5 13 5 0 1 77 18 85
2017 Procurement 67 14 11 9 0 0 0 81 9 22
2017 Real property 40 15 27 18 0 0 0 55 18 23
2017 Information management 49 31 8 6 4 0 2 82 11 59
2017 Information technology 51 35 4 6 3 0 0 86 10 94
2017 Internal audit 39 39 14 8 0 0 0 78 8 13
2017 Data sciences 43 38 11 6 2 0 0 81 8 46
2017 Policy 33 37 9 13 9 0 0 69 21 302
2017 Project management 39 31 9 12 6 0 2 72 19 96
2017 Other services to the public 52 22 19 4 3 0 0 73 7 27
2017 None of the above 39 37 15 5 3 0 0 76 9 88
2014 Client contact centre 40 36 10 10 3 0 3 77 12 41
2014 Federal regulators 34 37 15 9 3 2 0 73 12 57
2014 Compliance, inspection and enforcement 34 41 0 17 4 0 4 78 22 24
2014 Communications or public affairs 34 34 13 14 4 1 0 69 19 132
2014 Security 53 6 20 0 15 0 6 63 16 15
2014 Science and technology 38 34 15 8 4 1 1 73 12 1174
2014 Library services 46 28 13 6 6 0 0 74 13 17
2014 Administration and operations 44 32 11 6 6 0 0 77 12 367
2014 Human resources 43 36 7 6 7 0 2 80 13 89
2014 Financial management 40 41 4 8 7 0 0 81 15 121
2014 Procurement 48 40 6 3 3 0 0 88 6 29
2014 Real property 50 20 12 13 3 0 3 72 16 36
2014 Materiel management 29 52 10 9 0 0 0 81 9 11
2014 Information management 40 39 11 4 3 1 2 81 8 115
2014 Information technology 38 36 17 5 1 1 1 76 6 146
2014 Internal audit 55 28 6 11 0 0 0 83 11 18
2014 Evaluation 20 53 14 13 0 0 0 73 13 15
2014 Other services to the public 48 26 9 10 4 0 3 76 15 84
2014 None of the above 35 30 12 15 6 1 2 66 21 412

Question 6. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 35 47 15 3 0 0 0 81 3 24
2017 Federal regulators 22 56 12 8 3 0 0 78 10 36
2017 Compliance, inspection and enforcement 40 26 0 13 21 0 0 67 33 16
2017 Communications or public affairs 30 44 14 7 4 1 0 74 12 95
2017 Science and technology 27 40 16 11 6 0 0 67 16 824
2017 Library services 37 43 7 14 0 0 0 79 14 14
2017 Administration and operations 37 36 13 8 4 1 0 74 12 241
2017 Human resources 39 31 16 9 4 1 0 71 13 80
2017 Financial management 38 34 18 5 4 0 1 72 9 85
2017 Procurement 44 44 4 0 9 0 0 88 9 22
2017 Real property 29 38 13 16 4 0 0 67 20 23
2017 Information management 33 35 18 11 3 0 0 68 14 58
2017 Information technology 29 37 17 9 8 0 0 66 17 95
2017 Internal audit 16 61 16 8 0 0 0 77 8 13
2017 Data sciences 32 41 19 2 6 0 0 72 8 46
2017 Policy 30 44 14 8 5 0 0 74 12 301
2017 Project management 29 40 13 10 7 2 0 70 17 96
2017 Other services to the public 41 37 10 3 6 3 0 80 9 27
2017 None of the above 29 43 18 6 4 0 0 72 10 88
2014 Client contact centre 20 46 29 5 0 0 0 66 5 41
2014 Federal regulators 29 40 20 6 5 0 0 69 10 57
2014 Compliance, inspection and enforcement 35 27 8 18 12 0 0 62 30 24
2014 Communications or public affairs 31 35 22 9 4 0 0 65 13 132
2014 Security 41 12 25 13 8 0 0 54 21 15
2014 Science and technology 21 38 19 14 7 0 0 59 22 1175
2014 Library services 34 29 25 6 0 0 5 67 7 17
2014 Administration and operations 35 34 17 8 5 0 0 69 14 367
2014 Human resources 37 38 9 5 9 0 1 76 14 89
2014 Financial management 34 31 17 7 9 0 2 66 16 121
2014 Procurement 49 24 7 14 6 0 0 73 20 29
2014 Real property 25 37 19 12 8 0 0 61 20 36
2014 Materiel management 34 30 0 19 17 0 0 64 36 11
2014 Information management 28 39 19 10 5 0 0 67 14 113
2014 Information technology 25 47 18 6 3 1 0 73 9 146
2014 Internal audit 50 33 11 0 6 0 0 83 6 18
2014 Evaluation 40 27 26 7 0 0 0 67 7 15
2014 Other services to the public 36 39 12 9 4 0 0 75 13 84
2014 None of the above 28 37 18 11 5 1 0 66 16 412

Question 7. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 52 40 5 3 0 0 0 92 3 24
2017 Federal regulators 37 43 17 0 3 0 0 80 3 37
2017 Compliance, inspection and enforcement 61 24 0 8 6 0 0 86 14 16
2017 Communications or public affairs 37 40 12 10 1 1 0 78 11 96
2017 Science and technology 42 42 9 5 2 0 0 84 7 827
2017 Library services 58 29 7 7 0 0 0 86 7 14
2017 Administration and operations 43 38 9 6 4 0 0 81 10 243
2017 Human resources 44 43 9 2 2 0 0 87 4 80
2017 Financial management 46 34 7 9 3 0 1 81 12 85
2017 Procurement 58 25 11 0 5 0 0 84 5 22
2017 Real property 39 51 0 10 0 0 0 90 10 23
2017 Information management 39 46 4 9 2 0 0 86 11 59
2017 Information technology 35 45 7 9 4 0 0 80 14 95
2017 Internal audit 24 53 16 8 0 0 0 76 8 13
2017 Data sciences 50 31 18 2 0 0 0 80 2 45
2017 Policy 37 40 11 9 3 0 0 77 12 301
2017 Project management 31 48 15 3 4 0 0 79 6 96
2017 Other services to the public 48 39 7 3 0 3 0 89 3 27
2017 None of the above 43 36 13 5 3 0 0 79 8 88
2014 Client contact centre 32 32 26 7 3 0 0 64 10 41
2014 Federal regulators 32 43 9 10 5 0 0 75 15 57
2014 Compliance, inspection and enforcement 57 20 4 8 12 0 0 76 20 24
2014 Communications or public affairs 36 43 11 7 4 0 0 78 11 132
2014 Security 68 25 6 0 0 0 0 94 0 15
2014 Science and technology 39 43 10 6 1 0 0 82 7 1174
2014 Library services 51 12 14 17 0 0 5 67 18 17
2014 Administration and operations 37 39 12 8 4 0 0 76 12 367
2014 Human resources 43 47 2 6 2 0 0 90 8 90
2014 Financial management 32 42 14 8 3 2 0 75 11 119
2014 Procurement 55 25 8 9 3 0 0 80 12 29
2014 Real property 31 42 13 13 0 0 0 74 13 36
2014 Materiel management 55 19 9 9 8 0 0 74 17 11
2014 Information management 35 40 17 4 3 0 0 76 7 115
2014 Information technology 39 38 10 12 0 1 0 78 12 146
2014 Internal audit 60 29 0 5 6 0 0 89 11 18
2014 Evaluation 33 27 19 13 7 0 0 60 21 15
2014 Other services to the public 41 34 11 6 8 0 0 75 14 84
2014 None of the above 36 39 11 9 3 1 0 76 12 412
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 59 29 0 12 0 0 0 88 12 24
2017 Federal regulators 52 29 3 14 3 0 0 81 16 37
2017 Compliance, inspection and enforcement 73 7 0 14 6 0 0 79 21 16
2017 Communications or public affairs 57 29 3 6 4 1 0 87 10 97
2017 Security 39 51 0 10 0 0 0 90 10 10
2017 Science and technology 56 25 8 5 6 0 0 81 11 827
2017 Library services 72 15 0 7 7 0 0 86 14 14
2017 Administration and operations 55 23 9 9 5 0 0 77 14 243
2017 Human resources 65 12 4 7 12 0 0 77 19 80
2017 Financial management 57 22 7 5 6 0 2 81 11 85
2017 Procurement 44 40 4 0 5 7 0 91 5 22
2017 Real property 40 44 0 12 4 0 0 84 16 23
2017 Information management 55 26 10 3 6 0 0 81 9 59
2017 Information technology 51 34 5 5 4 0 0 85 9 95
2017 Internal audit 39 45 8 0 8 0 0 84 8 13
2017 Data sciences 70 21 4 3 2 0 0 90 5 47
2017 Policy 55 25 7 6 6 0 0 80 13 303
2017 Project management 49 25 11 9 6 0 0 74 15 95
2017 Other services to the public 56 28 7 6 3 0 0 84 9 28
2017 None of the above 53 31 7 1 8 0 0 84 9 88

Question 9. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 53 26 6 12 0 3 0 82 12 24
2017 Federal regulators 67 17 5 3 8 0 0 84 11 37
2017 Compliance, inspection and enforcement 67 12 6 0 14 0 0 79 14 16
2017 Communications or public affairs 56 23 10 7 3 2 0 80 10 97
2017 Security 38 41 10 0 0 11 0 89 0 10
2017 Science and technology 56 23 10 6 5 0 0 79 11 827
2017 Library services 72 7 8 7 7 0 0 79 14 14
2017 Administration and operations 57 23 9 5 5 1 0 81 10 243
2017 Human resources 66 14 1 8 11 0 0 79 19 79
2017 Financial management 55 21 9 3 7 2 2 79 11 85
2017 Procurement 48 29 7 0 5 11 0 86 6 22
2017 Real property 40 40 10 6 4 0 0 80 10 23
2017 Information management 56 23 12 6 2 1 0 80 8 59
2017 Information technology 54 27 8 7 2 1 0 82 9 95
2017 Internal audit 39 23 22 8 8 0 0 63 16 13
2017 Data sciences 72 14 4 7 3 0 0 86 10 47
2017 Policy 57 22 11 4 5 0 0 80 10 303
2017 Project management 50 25 12 8 5 0 0 75 13 95
2017 Other services to the public 58 29 7 3 3 0 0 87 6 27
2017 None of the above 54 28 3 6 6 2 0 84 12 88

Question 10. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 43 34 10 8 6 0 0 76 14 24
2017 Federal regulators 32 30 9 21 8 0 0 62 29 37
2017 Compliance, inspection and enforcement 55 12 13 0 21 0 0 67 21 16
2017 Communications or public affairs 27 36 11 17 9 1 0 64 26 96
2017 Security 20 41 10 20 10 0 0 60 30 10
2017 Science and technology 31 35 11 13 9 1 0 66 22 827
2017 Library services 29 43 7 14 7 0 0 72 21 14
2017 Administration and operations 37 32 14 11 7 0 0 69 17 242
2017 Human resources 35 27 7 17 14 0 0 62 31 79
2017 Financial management 30 34 16 11 6 2 1 66 17 84
2017 Procurement 29 52 4 7 5 4 0 84 13 22
2017 Real property 26 36 25 8 6 0 0 62 14 23
2017 Information management 28 41 12 7 11 0 0 70 18 59
2017 Information technology 32 36 16 5 8 2 0 70 14 95
2017 Internal audit 32 53 0 16 0 0 0 84 16 13
2017 Data sciences 42 20 22 8 7 0 0 63 16 46
2017 Policy 32 38 9 12 9 0 0 69 21 303
2017 Project management 28 36 12 12 12 0 0 64 24 95
2017 Other services to the public 36 35 14 6 9 0 0 72 15 28
2017 None of the above 30 38 8 11 11 1 1 70 22 88

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 17 43 18 11 0 11 0 67 12 23
2017 Federal regulators 13 45 34 3 3 3 0 59 6 37
2017 Compliance, inspection and enforcement 35 38 0 0 27 0 0 73 27 16
2017 Communications or public affairs 24 41 23 8 4 1 0 65 12 96
2017 Security 48 31 10 11 0 0 0 79 11 10
2017 Science and technology 30 36 21 8 3 2 0 68 11 824
2017 Library services 22 43 21 14 0 0 0 65 14 14
2017 Administration and operations 37 34 15 8 5 1 0 72 13 242
2017 Human resources 30 38 17 7 5 2 0 70 12 80
2017 Financial management 36 35 17 5 5 1 1 72 11 85
2017 Procurement 33 37 27 4 0 0 0 70 4 22
2017 Real property 18 46 30 0 6 0 0 64 6 23
2017 Information management 29 41 8 12 3 7 0 75 16 59
2017 Information technology 28 39 16 9 5 3 0 69 14 95
2017 Internal audit 53 16 8 23 0 0 0 69 23 13
2017 Data sciences 23 49 13 11 4 0 0 72 15 47
2017 Policy 26 37 21 10 6 1 0 63 16 303
2017 Project management 25 41 18 9 5 2 0 67 15 95
2017 Other services to the public 20 34 33 9 0 4 0 55 10 28
2017 None of the above 27 33 22 9 4 6 0 64 13 88

Question 12. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 12 16 47 15 10 0 0 28 25 24
2017 Federal regulators 0 23 42 27 8 0 0 23 35 37
2017 Compliance, inspection and enforcement 6 30 25 13 26 0 0 36 39 16
2017 Communications or public affairs 5 13 49 24 8 0 0 18 32 93
2017 Security 0 11 49 30 10 0 0 11 39 10
2017 Science and technology 5 22 42 21 10 0 0 27 31 817
2017 Library services 0 29 28 36 7 0 0 29 43 14
2017 Administration and operations 4 22 43 22 9 0 0 26 31 242
2017 Human resources 5 22 41 24 8 0 0 26 33 80
2017 Financial management 5 19 35 29 11 0 1 24 40 85
2017 Procurement 5 11 36 26 22 0 0 16 48 22
2017 Real property 0 21 33 42 4 0 0 21 46 23
2017 Information management 5 26 46 16 7 2 0 31 23 58
2017 Information technology 3 22 38 21 15 0 1 25 36 94
2017 Internal audit 8 39 45 8 0 0 0 47 8 13
2017 Data sciences 7 24 44 22 4 0 0 31 26 47
2017 Policy 3 20 42 22 12 0 0 23 34 297
2017 Project management 6 16 45 18 15 0 0 22 33 94
2017 Other services to the public 7 30 39 16 7 0 0 37 24 27
2017 None of the above 5 23 45 22 5 0 0 28 27 87

Question 13. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 3 6 36 20 22 0 12 48 11 24
2017 Federal regulators 8 25 47 17 3 0 0 20 33 37
2017 Compliance, inspection and enforcement 14 18 55 0 13 0 0 13 32 16
2017 Communications or public affairs 8 24 32 28 8 0 0 36 32 93
2017 Security 10 32 58 0 0 0 0 0 42 10
2017 Science and technology 6 20 38 26 9 0 0 35 26 820
2017 Library services 8 27 43 14 7 0 0 21 36 14
2017 Administration and operations 9 25 37 19 9 0 1 28 34 236
2017 Human resources 11 22 42 23 3 0 0 26 32 79
2017 Financial management 7 29 31 17 13 1 1 31 37 85
2017 Procurement 15 32 25 24 4 0 0 28 47 22
2017 Real property 6 34 34 25 0 0 0 25 40 23
2017 Information management 2 14 55 22 8 0 0 30 16 57
2017 Information technology 7 22 40 20 11 0 0 31 29 93
2017 Internal audit 0 21 39 31 8 0 0 39 21 13
2017 Data sciences 6 8 42 25 19 0 0 44 14 47
2017 Policy 11 26 37 19 7 0 0 26 37 297
2017 Project management 11 21 44 18 6 0 0 24 31 96
2017 Other services to the public 4 15 46 23 12 0 0 35 19 28
2017 None of the above 6 25 34 23 9 1 1 33 32 87
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Client contact centre 28 72 24
2017 Communications or public affairs 23 77 96
2017 Science and technology 19 81 819
2017 Library services 35 65 14
2017 Administration and operations 16 84 241
2017 Human resources 28 72 79
2017 Financial management 24 76 85
2017 Procurement 18 82 22
2017 Information management 21 79 59
2017 Information technology 13 87 94
2017 Policy 21 79 302
2017 Project management 24 76 93
2017 None of the above 17 83 88
2014 Client contact centre 16 84 41
2014 Federal regulators 22 78 57
2014 Compliance, inspection and enforcement 20 80 24
2014 Communications or public affairs 17 83 132
2014 Security 35 65 15
2014 Science and technology 13 87 1174
2014 Administration and operations 20 80 367
2014 Human resources 24 76 90
2014 Financial management 23 77 121
2014 Information management 14 86 114
2014 Information technology 12 88 146
2014 Other services to the public 15 85 84
2014 None of the above 16 84 412

Question 15a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 Communications or public affairs 33 24
2017 Science and technology 46 163
2017 Administration and operations 47 36
2017 Human resources 65 21
2017 Financial management 33 21
2017 Information technology 50 12
2017 Policy 29 65
2017 Project management 61 22
2017 None of the above 54 15
2014 Federal regulators 47 13
2014 Communications or public affairs 42 24
2014 Science and technology 46 144
2014 Administration and operations 52 71
2014 Human resources 37 21
2014 Financial management 56 27
2014 Information management 53 17
2014 Information technology 59 17
2014 Other services to the public 76 13
2014 None of the above 39 66

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 Science and technology 60 163
2017 Administration and operations 73 36
2017 Human resources 45 21
2017 Information management 54 11
2017 Information technology 50 12
2017 Policy 79 65
2017 Project management 64 22
2014 Federal regulators 59 13
2014 Communications or public affairs 83 24
2014 Science and technology 59 144
2014 Administration and operations 57 71
2014 Human resources 64 21
2014 Financial management 71 27
2014 Information management 53 17
2014 Information technology 46 17
2014 Other services to the public 55 13
2014 None of the above 73 66

Question 15c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 Science and technology 10 163
2017 Information management 0 11
2017 Policy 8 65
2017 Project management 0 22
2017 None of the above 0 15
2014 Science and technology 14 144
2014 Administration and operations 8 71
2014 Financial management 0 27
2014 Information management 0 17

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 Communications or public affairs 0 24
2017 Science and technology 0 163
2017 Administration and operations 0 36
2017 Human resources 0 21
2017 Information management 0 11
2017 Information technology 0 12
2017 Policy 0 65
2017 Project management 0 22
2017 None of the above 0 15
2014 Federal regulators 0 13
2014 Communications or public affairs 0 24
2014 Science and technology 0 144
2014 Administration and operations 0 71
2014 Human resources 0 21
2014 Financial management 0 27
2014 Information management 0 17
2014 Information technology 0 17
2014 Other services to the public 0 13
2014 None of the above 0 66

Question 15e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 Communications or public affairs 0 24
2017 Science and technology 4 163
2017 Human resources 0 21
2017 Project management 0 22
2014 Federal regulators 0 13
2014 Financial management 0 27
2014 Information management 0 17
2014 Other services to the public 0 13

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 Communications or public affairs 0 24
2017 Science and technology 3 163
2017 Administration and operations 0 36
2017 Information management 0 11
2014 Communications or public affairs 0 24
2014 Science and technology 3 144
2014 Administration and operations 0 71
2014 Human resources 0 21
2014 Other services to the public 0 13

Question 15g. From whom did you experience harassment on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 Science and technology 4 163
2017 Administration and operations 0 36
2017 Information management 0 11
2017 Information technology 0 12
2017 Project management 0 22
2017 None of the above 0 15
2014 Federal regulators 0 13
2014 Science and technology 4 144
2014 Other services to the public 0 13
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Client contact centre 26 74 24
2017 Communications or public affairs 8 92 97
2017 Science and technology 11 89 827
2017 Administration and operations 12 88 241
2017 Human resources 18 82 79
2017 Financial management 13 87 83
2017 Procurement 18 82 22
2017 Information management 9 91 59
2017 Information technology 12 88 94
2017 Policy 15 85 301
2017 Project management 12 88 95
2017 Other services to the public 0 100 28
2017 None of the above 11 89 88
2014 Federal regulators 9 91 57
2014 Communications or public affairs 11 89 132
2014 Security 0 100 15
2014 Science and technology 7 93 1172
2014 Administration and operations 9 91 366
2014 Human resources 15 85 90
2014 Financial management 8 92 121
2014 Information management 5 95 115
2014 Information technology 5 95 146
2014 Other services to the public 6 94 84
2014 None of the above 9 91 411

Question 17a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 Science and technology 32 92
2017 Administration and operations 46 28
2017 Human resources 40 14
2017 Policy 28 45
2014 Communications or public affairs 40 12
2014 Science and technology 33 82
2014 Administration and operations 24 29
2014 Human resources 37 14
2014 None of the above 25 37

Question 17b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 Science and technology 86 92
2017 Administration and operations 75 28
2017 Policy 82 45
2014 Communications or public affairs 87 12
2014 Science and technology 80 82
2014 Administration and operations 90 29
2014 Human resources 90 14
2014 None of the above 87 37

Question 17c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 Human resources 0 14
2017 Information technology 0 11
2014 Science and technology 0 82

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 Science and technology 0 92
2017 Administration and operations 0 28
2017 Human resources 0 14
2017 Information technology 0 11
2017 Policy 0 45
2017 Project management 0 11
2017 None of the above 0 11
2014 Communications or public affairs 0 12
2014 Science and technology 0 82
2014 Administration and operations 0 29
2014 Human resources 0 14
2014 None of the above 0 37

Question 17e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 Science and technology 6 92
2017 Information technology 0 11
2017 Policy 10 45

Question 17f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 Administration and operations 0 28
2017 Human resources 0 14
2017 Information technology 0 11
2017 None of the above 0 11
2014 Communications or public affairs 0 12
2014 Administration and operations 0 29
2014 Human resources 0 14
2014 None of the above 0 37

Question 17g. From whom did you experience discrimination on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 Science and technology 7 92
2017 Administration and operations 0 28
2017 Human resources 0 14
2017 None of the above 0 11
2014 Communications or public affairs 0 12